Quality Improvement Manager remote jobs

Job Details Fully Remote Full Time TechnologyQuality Assurance Manager We are seeking a Guidewire QA Manager - who will manage both the Manual and Automated QA teams. As the QA Manager, you will play a critical role in ensuring the quality of Guidewire implementations and integrations by overseeing and executing manual test activities and automated tests development and execution. You will be responsible for leading a team of QA/QAA analysts, working closely with cross-functional teams, and ensuring that all Guidewire-related solutions are thoroughly tested to meet both business and technical requirements. Duties/Responsibilities: Lead and manage a team of QA analysts in executing testing for Guidewire applications (Guidewire InsuranceSuite, PolicyCenter, BillingCenter, ClaimCenter). Identify and manage QA and QAA staffing plans to meet both ongoing and new initiatives. Set performance management goals and career path for the team. Plan, design, and execute test cases for new features, system upgrades, integrations, rating, and defect resolution for Guidewire applications. Collaborate with business analysts, developers, and other stakeholders to define test scenarios, test data, and execution plans. Identify, document, and track test cases, test execution, and defects using Jira Ability to identify test cases that requires automation to save time Ensure that all testing is aligned with project timelines and quality goals. Lead defect triage meetings, provide clear communication on the status of defect resolutions, and ensure timely closure of defects. Provide guidance and mentoring to junior QA analysts, ensuring high standards in test design, execution, and reporting. Oversee the creation of test documentation, including test plans, test scripts, and test execution reports. Conduct regression, integration, and functional testing of Guidewire systems. Work closely with business stakeholders to understand requirements, ensuring that test scenarios are comprehensive and cover all relevant use cases. Monitor and report on QA progress, highlighting any issues or risks that may impact project timelines or quality. Identify process improvements and contribute to the continuous improvement of QA practices within the team. Stay up to date with the latest trends and best practices in testing and Guidewire applications Required Skills/Abilities: Strong leadership, mentoring, and team management skills. Excellent problem-solving, analytical, and debugging skills. Strong written and verbal communication skills, with the ability to clearly convey testing results to both technical and non-technical stakeholders. Ability to work independently and manage multiple tasks in a fast-paced environment. Attention to detail and a commitment to quality. Expert Jira (and X-ray plugin) and Confluence Experience required Experience in automated testing tools such as Selenium Webdriver, Postman, JMeter required Required Education and Experience: Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience. 5+ years of hands-on experience in quality assurance testing, with at least 3 years of experience in testing Guidewire applications (PolicyCenter, BillingCenter, ClaimCenter) Proven experience leading a team of QA and QAA analysts. Knowledge of APIs and testing them using POSTMAN/SOAP UI Proficiency in Guidewire applications and the insurance industry. Solid understanding of SDLC, Agile methodologies, and testing life cycles. Familiarity with defect management tools (i.e.., Jira) Hands-on expertise in API, UI, functional, and non-functional testing Experience with version control tools (e.g., Git) is a plus. Strong knowledge of software testing methodologies such as regression, functional, integration, UAT, and user story validation. Strong experience in developing and executing manual and automated test cases for complex software systems Preferred Requirements: Guidewire certifications (e.g., Guidewire Certified Professional) are a plus. Experience with automation tools or scripting (e.g., Selenium, JUnit, or similar) is a plus. Knowledge of performance testing tools is beneficial. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Salary: Starting at $150,000 annually. Candidate's skills, experience and abilities will be taken into consideration for final offer. Bamboo is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations

About Invisible Invisible Technologies makes AI work. Our end-to-end AI platform structures messy data, automates digital workflows, deploys agentic solutions, measures outcomes, and integrates human expertise where it matters most. Our platform cleans, labels, and structures company data so it is ready for AI. It adapts models to each business and adds human expertise when needed, the same approach we have used to improve models for more than 80% of the world's top AI companies, including Microsoft, AWS, and Cohere. Our successes span industries, from supply chain automation for Swiss Gear to AI-enabled naval simulations with SAIC, and validating NBA draft picks for the Charlotte Hornets. Profitable for more than half a decade, Invisible reached $134M in revenue and ranked as the number two fastest growing AI company on the 2024 Inc. 5000. In September 2025, we raised $100M in growth capital to accelerate our mission of making AI actually work in the enterprise and to advance our platform technology. About The Role As a company redefining operations through AI innovation, our ability to deliver consistently high-quality outcomes is at the core of the value we provide to our clients. We are seeking a detail-oriented and impact-driven Delivery Quality Manager to ensure that our AI training and multilingual data operations maintain the highest standards of accuracy, consistency, cultural relevance, and linguistic excellence. In this role, you will work in close collaboration with some of the most influential organizations in generative AI and LLM development. You'll act as a quality guardian across our enterprise delivery programs-ensuring that our human-in-the-loop (HITL) workflows, advanced multilingual data generation processes, and high-touch client services operate at peak precision and reliability. You'll partner with Operations Managers, project leads, and client stakeholders to define and implement robust quality assurance protocols, drive performance improvements, and cultivate a culture of continuous enhancement across delivery teams. From proactive QA audits to root-cause analyses, you'll play a mission-critical role in maintaining the trust and satisfaction of some of the world's most forward-thinking AI labs and companies. This position requires an analytical mindset, a sharp eye for detail, and a passion for operational excellence. Success in this role means not only identifying problems-but creating scalable systems and frameworks to prevent them. You'll be on the front lines of building the standards that shape how human-generated data trains and improves the AI models of tomorrow. What You'll Do Cross-Functional Collaboration: Work closely with Delivery, Product, Engineering, and Customer Success teams to address quality concerns and build preventive measures. Process Optimization: Identify process inefficiencies or gaps in both AI data and multilingual pipelines, and work with relevant teams to streamline operations and improve delivery accuracy and speed. Reporting & Insights: Generate regular reports and insights on delivery performance trends, multilingual QA activities, and recommendations to leadership. Quality Assurance Strategy: Develop and implement comprehensive QA frameworks for large-scale AI data and multilingual delivery workflows, aligned with industry best practices and internal standards. Tooling & Automation: Evaluate and implement QA tools and automation frameworks to streamline quality checks and reduce manual errors across delivery pipelines. What We Need Bachelor's degree in Operations Management, Engineering, Computer Science, Linguistics, or related field. Proven expertise in language QA concepts and workflows, including linguistic quality assessment, cultural adaptation, and managing multilingual projects. 5+ years of experience in quality assurance, service delivery, or operations, preferably in a tech, localization or AI-focused environment. Deep understanding of delivery and multilingual lifecycles, QA methodologies, and performance metrics. Experience working in agile environments and using project management tools Strong analytical skills with experience in data-driven decision-making. Familiarity with AI/ML concepts and workflows is a strong plus. What's In It For You Invisible is committed to fair and competitive pay, ensuring that compensation reflects both market conditions and the value each team member brings. Our salary structure accounts for regional differences in cost of living while maintaining internal equity. For this position, the annual salary ranges by location are: Tier 1$132,000-$147,300 USDTier 2$120,000-$134,000 USDTier 3$108,000-$120,000 USD You can find more information about our geographic pay tiers here. During the interview process, your Invisible Talent Acquisition Partner will confirm which tier applies to your location. For candidates outside the U.S., compensation is adjusted to reflect local market conditions and cost of living. Bonuses and equity are included in offers above entry level. Final compensation is determined by a combination of factors, including location, job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process What It's Like to Work at Invisible: At Invisible, we're not just redefining work-we're reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what's possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won't just execute tasks-you'll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI. We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We're not for everyone, and we're okay with that. If you're looking for predictable routines, this isn't the place for you. But if you're driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you'll fit right in. Country Hiring Guidelines: Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility, most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process. AI Interviewing Guidelines: Our hiring team thoughtfully uses AI to support an efficient, engaging, and inclusive interview process. Since AI can also be a helpful tool for candidates, we've outlined expectations for using it ethically throughout your interview journey. Click here to learn more about how we use AI and our guidelines for candidates. Accessibility Statement: We're committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process at accommodation@invisible.email . Equal Opportunity Statement: We're an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law. Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.

Who is Norsk Titanium? What do we do? If you haven't heard our name in passing before, you will soon. Norsk Titanium is pioneering a new era of on-demand metal additive manufacturing that will revolutionize the raw material supply chain. We are the world's first and only OEM qualified supplier of additively manufactured structural titanium components. However, our focus doesn't stop at the aerospace industry. Our unique RPD™ process may be applied in the defense, space, oil and gas, and industrial markets. Our team is small, but our goals are big. Norsk Titanium scientists, engineers, and employees around the world are truly responsible for the future of metal; You could be part of the next industrial revolution! What will Norsk Titanium do for you? At Norsk Titanium, we are committed to mutual growth and success. Our innovative team provides training and mentorship from global subject matter experts. We are committed to our employees: mind, body and soul. As such, we benchmark our benefits annually to ensure we offer industry leading benefits. Our compensation and benefits structure has been developed to attract the best and brightest in the industry. We offer both short-term (bonus) incentive plans and long-term (stock option) incentive plans, tuition assistance for continuing education, gym memberships, a generous 401k plan with Day 1 vesting and much more. With NTi, you aren't a number, you're a valuable team member! The Quality Assurance Manager successfully leads and manages NTi's US Quality Assurance function and promotes a culture of quality. This position assists in management of Quality Management System, AS9100 Compliance, ensuring RPD™ parts meet customer expectations and specifications, while leading and managing US QA team members. Below is a summary of the role's responsibilities and requirements; please see the attached Job Description for more details. In a typical day, your expertise: Manages quality function and responsibility for production operations to ensure that products meet quality, integrity, functionality, and other specifications and requirements, as dictated by NTI's Quality Management System (QMS) Leads, guides and provides strategic direction to the US Quality Assurance team in complex or difficult situations, removes obstacles, assigns appropriate resources and interfaces with other functions to assist with issue resolution Collaborates globally with cross-functional departments and roles to draft acceptable quality standards Demonstrates proactive initiative and ensures effective collaboration with Production, Operations, Supply Chain, and design-engineering teams across sites, enhancing the robustness and the operational readiness of the US facilities Assists in the development and implementation of quality standard for RPD™ materials Assists value stream owners with quality control documentation such as checklists, logs, SOPs, work instructions, and reports for effectiveness, accuracy, and relevance Periodically reports status of quality control and operations to executive leadership and, when required, regulatory agencies Ensures that internal and external quality assurance procedures adequately evaluate products and processes, including submissions to regulatory authorities; develops and implements required modifications And performs other duties and responsibilities as required for the successful operation of business (This position will have access to technology and/or software source code that is subject to U.S. export controls. U.S. person as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3)) We're thrilled to find candidates with: Bachelor's degree in engineering or related industrial, scientific, or business field, required Demonstrated experience of quality control standards and methodologies to include ISO, Six Sigma, etc. 5-10 years of quality management-related experience Thorough understanding of manufacturing, preferably in a startup or high growth environment Intermediate computer proficiency, including MS Suite Experience in ISO standard certification; AS9100 preferred Excellent written and verbal communication skills, including fluent mastery of English language And a keen understanding of Lean Manufacturing principles Other competencies critical to success include: Proactive, self-driven and eager to learn Ability to work collaboratively with others Strong combination of technical, leadership, interpersonal, and communication skills Ability to handle several tasks simultaneously Ability to read and apply Standard Operating Procedures, Standard Work and Work Instructions Excellent written and verbal communication skills, including fluent mastery of the English language Willingness to adhere to and promote the NTi values Physical Requirements: The ability to sit, stand or walk for 8 or more hours daily The ability to access and navigate each department at the organization's facilities While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to feel objects, tools and controls, to operate a computer and telephone keypad The noise level in the work environment is usually low to moderate While the physical demands described above are generally representative of those that must be met by an employee to successfully perform the essential functions of this role, reasonable accommodations may be made to enable individuals with disabilities to perform the functions. Norsk Titanium is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to HR_******************** or call ************** and let us know the nature of your request and your contact information. Anticipated Hiring Timeline: Immediately Relocation: Available (Plattsburgh will welcome you warmly!) Remote Work: Unavailable (Our magic happens onsite!) Sponsorship: Unavailable (This position will have access to technology and/or software source code that is subject to U.S. export controls. U.S. person as defined in 8 U.S.C. 1101(a)(20) or who is a protected individual as defined by 8 U.S.C. 1324b(a)(3)) Equal Employment Opportunity Norsk Titanium is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, national origin, age, disability, medical condition, genetic information, marital status, military or veteran status, status as a victim of domestic violence or other protected category under applicable law. The Know Your Rights poster is available here: "Know Your Rights: Workplace Discrimination is Illegal" Poster The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted Not ready to apply? Submit your information for future consideration here: ************************* The Know Your Rights poster is available here: "Know Your Rights: Workplace Discrimination is Illegal" Poster The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted Not ready to apply? Submit your information for future consideration here: ************************* External Recruiters: Our competent recruitment team has this role covered; we are not accepting resumes or assistance from third parties at this time.

The Role: ModernaTX, Inc. seeks a Manager, Quality Assurance for its Norwood, Massachusetts location. Here's What You'll Do: * Support biotechnology therapeutic programs by focusing on quality oversight for validation processes in compliance with Good Manufacturing Practices (GMP) and regulatory standards. * Manage the review and approval of validation records and associated documentation related to equipment, including qualification, induction, decommissioning, and maintenance, process, including cleaning validation, smoke studies, and medial fills, and facilities, including build-outs, shutdowns, and critical utility qualification. * Manage Commissioning Qualification and Validation (CQV) activities, investigate discrepancies, and address compliance issues for facilities, utilities, systems, and equipment. * Assess change control implementations, and ensuring timely resolution of compliance and quality systems issues. * Ensure adherence to data integrity and Good Documentation Practices (GDP) practices to support audit and inspections. * Drive continuous improvement initiatives and participate in cross-functional projects to support equipment, utilities, and facilities validation. * Ensure seamless alignment of validation activities with operational and regulatory goals. Here's What You'll Bring to the Table: Minimum requirements: * Requires a Master's degree in Mechanical Engineering, Chemical Engineering, or related field and 3 years of experience as a QAV Engineer, QAV Engineer Consultant, Validation Engineer, Quality/Validation Engineer or related position. * 3 years of experience must include: * Applying knowledge of validation protocols, including equipment qualification; * Ensuring compliance with GxP, GMP, & GDP regulatory requirements; * Change control assessments and implementation for validation processes; * Investigating and resolving issues in manufacturing processes; and * Identifying and implementing process improvements to enhance manufacturing efficiency. * May telecommute up to 1 day per week. * The salary range for this role is $109,200 to $174,600. This range reflects the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting. The minimum target pay for this particular position, based on its primary location, is $149,400 to $174,600. An individual's placement within the range will depend on several factors, including but not limited to specific competencies, relevant education, qualifications, certifications, experience, skills, performance, and business or organizational needs. Apply at ************************************************** (Job ID: R18558) or email resume and cover letter to ********************* with subject line: R18558. #DNI Pay & Benefits At Moderna, we believe that when you feel your best, you can do your best work. That's why our US benefits and global well-being resources are designed to support you-at work, at home, and everywhere in between. * Best-in-class healthcare coverage, plus voluntary benefit programs to support your unique needs * A holistic approach to well-being, with access to fitness, mindfulness, and mental health support * Family planning benefits, including fertility, adoption, and surrogacy support * Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown * Savings and investment opportunities to help you plan for the future * Location-specific perks and extras The successful candidate may be eligible for an annual discretionary bonus, other incentive compensation, or equity award, subject to company plan eligibility criteria and individual performance.

MIPPS is seeking a mission-driven Grants Quality Assurance/Compliance Manager to join our team. In this senior support and partnering role, you will work alongside Federal staff on a robust portfolio of both grants and cooperative agreements that support agriculture, particularly local and regional food systems and increasing consumer access to fresh, healthy foods throughout the United States. The Quality Control Manager plays a critical role in ensuring compliance with federal grant regulations, agency-specific policies, and related oversight requirements. This position supports the development and implementation of internal quality assurance systems, conducts compliance audits, and provides technical assistance related to program integrity, with a risk-based approach. This is a critical senior position and functions to maintain and enhance the capacity of our grants program monitoring and oversight functions. The ideal candidate brings expertise in federal grants, internal auditing and controls, regulatory compliance, and risk management in helping to safeguard public resources from fraud, waste, and/or abuse and to enhance operational performance. This is a remote position and reports to the contract Program Manager and indirectly to the Federal Program Director. ESSENTIAL DUTIES AND RESPONSIBILITIES Quality Control and Assurance: Independently and/or in partnership with colleagues, conducts compliance auditing activities reflecting any/all components of the grant's life cycle from pre- to post-award. The individual often serves as the “second line of defense” regarding internal controls that address risks and issues facing the organization, particularly on contractor deliverables, and in support of federal staff deliverables. Work includes internal reviews, root cause analyses, forensic auditing, and providing recommendations on corrective actions to Federal partners, as well as enhancing current systems and approaches that monitor and assess programmatic and operational quality. Internal Controls and Risk Management: Supports and advances the Programs' risk-based approach to mitigate the likelihood and impact of compliance and fraud risks inherent in federal grantmaking. Includes assessing and prioritizing program and project risks with Federal partners; enhancing current anti-fraud, waste, and abuse internal controls; supporting risk indicator development and use; and similar. Includes enhancing financial and administrative internal controls policies, procedures, and reviews to support Federal partners on resolution of audit findings and when necessary, investigations. Training and Internal Technical Assistance : Develops and delivers training and guidance to colleagues on federal compliance, audit readiness, internal controls, quality standards, and similar. Serves as a resource for interpreting regulatory language and applying compliance best practices. Provides assistance to Federal partners on proper maintenance of policy and procedure documentation; on developing and monitoring corrective actions; and on reports and dashboards for leadership. QUALIFICATIONS CLEARANCE REQUIREMENTS Must receive a favorable background check. Must be able to obtain and maintain a Public Trust or Security Clearance. Click link below to review Public Trust requirements: *************************************************************************************************** REQUIRED EXPERIENCE Minimum of 5 years of experience in internal controls, compliance auditing, and risk management, preferably in a federal grants management environment. Minimum of 5 years of experience with federal compliance activities in grants management, and/or quality controls/assurance, including strong knowledge of 7 CFR Part 200, federal auditing standards, and applicable laws and regulations. DESIRABLE EXPERIENCE Certification in Internal Auditing (CIA), or a Certified Public Accountant (CPA). Ability to obtain and maintain high Public Trust-level clearance. Hands-on experience with forensic audit and data analytics tools (e.g., ACL, IDEA, TeamMate). Demonstrated expertise applying GAO's Generally Accepted Government Auditing Standards (Yellow Book) and Standards for Internal Control in the Federal Government (Green Book) to strengthen audit quality and internal control frameworks. SKILLS Demonstrated skills and knowledge related to grants management as defined by laws, rules, policies, procedures, and methods governing the administration of Federal grants and cooperative agreements. Comfortable working independently to plan, consult on, and prioritize workload and manage and track multiple projects and deadlines simultaneously. Strong problem-solving, critical thinking, organizational, communication, and analytical abilities; attention to detail; and flexibility and judgment related to serving in an internal audit function. Proficiency with Microsoft Office applications as well as forensic audit tools, data systems, and reporting dashboards. DEGREE REQUIREMENT: Bachelor's degree in business administration, Finance, Accounting, Law, Public Administration, or a related field. A master's degree is preferred. Work Environment: Remote work environment, with occasional travel required to field offices or partner sites as needed. US Citizenship Required Benefits Include: 401(K) Plan with Employer Match, Health Insurance (medical, dental, and vision), Paid PTO, Flexible Spending Accounts (Health and Dependent Care), Life insurance, short term and long-term disability, Full Holiday Schedule and more. This company, its subsidiaries, and joint ventures will provide equal employment opportunities to all persons and prohibits employment decisions based on race, religion, color, creed, national origin, sex, age, disabling condition, political affiliation, protected veteran's status, or sexual orientation. All selection, hiring, and promotion decisions will be based on valid job-related requirements consistent with performance of the essential functions of the position. This policy is in keeping with Executive Order 11246, as amended, Title IX of the Education Amendments of 1972, the Equal Pay Act of 1963, Sections 503 and 504 of the Rehabilitation Act of 1973, the Civil Rights Restoration Act of 1988, the Vietnam Veterans Readjustment Assistance Acts, as amended, and other applicable federal and state laws. Pursuant to PL 93-638, as amended, preference may be given qualified to the Corporation's Shareholders, including their spouses and descendants, during the hiring process to the maximum extent permitted by law.

The Quality Assurance Manager leads a distributed Quality Assurance organization, championing Agile QA methodologies and ensuring consistent adherence to best practices across teams. This role is responsible for fostering collaboration between QA, development, and business stakeholders, driving shared initiatives in automation, standardization, and technical development. The QA Manager will also oversee quality reporting and metrics and manage a team of QA professionals. ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Lead and mentor a distributed team of QA engineers, providing guidance, performance feedback, and career development. Champion Agile QA practices across multiple Scrum teams, ensuring alignment with organizational goals and delivery standards. Define and enforce QA best practices, processes, and tools across the QA organization. Facilitate cross-functional collaboration between QA, development, product management, and business stakeholders. Develop and maintain quality reporting dashboards and metrics to monitor software quality and team performance. Drive shared QA initiatives including test automation strategy, framework standardization, and technical skill development. Ensure test coverage across functional, integration, regression, and performance testing. Identify and implement opportunities for continuous improvement in QA processes and tools. Support teams in adopting and scaling automation solutions, including CI/CD integration. Participate in strategic planning and roadmap development for QA capabilities and tooling. Supervisory Responsibilities: Directly supervises 3 - 6 Full-time Equivalent (FTE) regular employees and/or contractors/third party outsourced vendors. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Certificates and Licenses: None required. REQUIRED QUALIFICATIONS: Eight (8) years of experience in software QA, including three (3) years in a leadership role. Proven experience managing distributed teams and driving Agile QA practices Strong leadership and communication skills Deep understanding of Agile methodologies and QA's role within them Experience with test automation tools and frameworks (e.g., Selenium, Postman, Cucumber) Familiarity with quality metrics and reporting tools Ability to influence and collaborate across technical and non-technical teams Experience with cloud platforms (e.g., AWS) and distributed architectures Proficiency in SQL and scripting languages (e.g., Python, Bash) Excellent interpersonal skills and a demonstrated ability to work effectively in a team environment, maintaining strong relationships with peers and management outside of the department Excellent communication skills, both verbal and written Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.); Web proficiency. Ability to travel 10% of the time Ability to clear required background check DESIRED QUALIFICATIONS: Bachelor's degree in computer science, Engineering, or related field Experience with enterprise-level QA strategy and governance Familiarity with DevOps practices and CI/CD pipelines Experience with performance and security testing tools Certification in Agile or QA methodologies (e.g., ISTQB, SAFe) Compensation & Benefits: Stride, Inc. considers a person's education, experience, and qualifications, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee's salary level. Salaries will differ based on these factors, the position's level and expected contribution, and the employee's benefits elections. Offers will typically be in the bottom half of the range. We anticipate the salary range to be $93,328.50- $130,000.00. An individual's compensation can vary based on several factors which include, but are not limited to, geographic location, experience, training, education, and local market conditions. Eligible employees may receive a bonus. Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is home-based position. The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. Job Type Regular The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. All employment is “at-will” as governed by the law of the state where the employee works. It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you can request the appropriate accommodation by contacting *********************. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Why Work at SMA America At SMA America, we believe in Energy that Changes . Since 1981, we've been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems - all while pushing the boundaries of what's possible in clean energy. But we're not just transforming power - we're empowering people. We've built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you're a sales expert, service pro, or engineering innovator, if you're ready to join a purpose-driven team committed to shaping the future of energy - we'd love to meet you. PURPOSE OF POSITION The Customer Quality Manager is accountable for the substantial timely management, tracking and coordination of any customer related quality topics in the US. The position ensures alignment and close teamwork with the customer quality team at the headquarters, supporting fast communication, a unified direction and mindset. PRIMARY DUTIES / RESPONSIBILITIES Leads, drives and tracks quality activities by supporting complete problem resolution of product failures with customer impact. Supervises and manages special projects with customer quality impact as needed or required. Initiates and manages the verification process of product problems or failures in a global network. Drives and tracks corrective actions utilized in the defined 8D steps. Manages, coordinates and tracks remedial actions with Supplier Quality Managers, Engineering, Service personnel as required in resolving product quality issues. Tracks and follows up on quality-related actions with all involved functions (Sales, Service, Production, Development) and escalates if deadlines are missed or deliverables are not met. Interfaces with customers to drive continuous quality improvement and facilitates customer audits or assessments upon request. Participates in on-site evaluations of non-conforming products in the field. Prepares documentation for decision making process within the global Quality Circle process. Applies statistical methods to track, trend, and analyze quality data related to non-conforming products reported by customers. Interfaces with international colleagues in the continual improvement of product/system/solution quality. Other duties as may be assigned by supervisor or management. REQUIRED RELEVANT PROFESSIONAL EXPERIENCE Bachelor's degree in engineering or electrical engineering (Master's preferred) or related field, or similar education At least 10 years of experience in the customer quality management field in a manufacturing environment Expertise in 8D method for corrective action and the quality tools 5-Why, Ishikawa diagramming, and pareto analysis. Profound project management skills especially including action tracking and special project management. Excellent communication skills in negotiations with critical / opposing parties. Ability to present information to formal mid/high-level management boards on quality issues. Excellent communication, leadership, and cross-functional collaboration skills. Strong skills in office suite: Word, Excel, Project, PowerPoint, and statistical software packages. Ability to travel occasionally. Working knowledge in JIRA, Salesforce, SAP, and CRM is a plus. Acts with an entrepreneurial mindset Certification in quality management (e.g., CQE, CQA, Six Sigma). Experience in solar, automotive, aerospace, electronics, or similar regulated industries. WE OFFER The salary range for this position is $104,000-134,000 per year, dependent upon experience Comprehensive benefits including health, dental and vision coverage (including $0 premium options) Dedicated Hybrid Schedule: In-Office Tuesday and Thursdays; remote on Monday, Wednesday, and Fridays 401(k) plan with company match Opportunities for professional development and training Inclusive, collaborative, and innovative work environment Our EEO Policy We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application. Our Privacy Policy During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes]. If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information. If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com

SOLV Energy is an engineering, procurement, construction (EPC) and solar services provider for utility solar, high voltage substation and energy storage markets across North America. The Regional Quality Manager will be responsible for overseeing the quality assurance and control activities across multiple solar EPC projects within the assigned region. This role requires extensive experience in quality management within the renewable energy sector. The ideal candidate will ensure all assigned projects adhere to contract requirements, regulatory standards, company policies, and industry best practices. This position will primarily work in an office setting but will also be required to visit project sites in their assigned region (Southeast) regularly to perform training and instruction to the field teams, conduct audits and First Article Inspections. The role also involves travel to meet with clients, suppliers, and regulatory agencies, and occasionally travels to various locations for seminars, conferences and meetings. : *This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned Position Responsibilities and Duties: Quality Management System (QMS) application: Train all quality personnel and field-level technicians to the SOLV Quality Management System ensuring compliance with applicable quality directives and procedures. Provide feedback for continuous improvement on the effectiveness of the QMS. Project Quality Assurance: Conduct regular quality audits and inspections on assigned solar projects to ensure adherence to project specifications, standards, and regulations. Identify potential quality issues and collaborate with project teams to implement corrective actions. Process Improvement: Lead continuous improvement initiatives by analyzing quality metrics, identifying trends, and recommending process enhancements to improve overall project performance. Training and Development: Provide training and guidance to project teams on quality standards, procedures, and best practices. Foster a culture of quality and excellence within the organization. Stakeholder Communication: Serve as the primary point of contact for quality-related matters with clients, regulatory agencies, and other stakeholders. Address and resolve quality concerns in a timely and effective manner. Documentation and Reporting: Maintain comprehensive documentation of quality activities, including inspection reports, non-conformance reports, and corrective action plans. Prepare and present regular quality performance reports to senior management. Compliance and Safety: Ensure that all quality assurance activities are conducted in compliance with safety regulations and company policies. Promote a safe working environment across all project sites. Minimum Skills or Experience Requirements: Minimum of 5 years of experience in quality management within the solar energy sector or a similar industry, with at least 3 years in a leadership role. In-depth knowledge of quality assurance methodologies and standards (e.g., ISO 9001, ASME, IEC). Proven experience with utility-scale solar EPC projects and understanding of related technical requirements. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to manage multiple projects and priorities in a fast-paced environment. Willingness to travel within the region as required for site inspections and audits. SOLV Energy Is an Equal Opportunity Employer At SOLV Energy we celebrate the power of our differences. We are committed to building diverse, equitable, and inclusive workplaces that improve our communities. SOLV Energy prohibits discrimination and harassment of any kind against an employee or applicant based on race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, or ethnicity, mental or physical disability, veteran status, parental status, or any other characteristic protected by law. Benefits: Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance. Employees can enroll in our company's 401(k) plan and are provided vacation, sick and holiday pay. Compensation Range: $116,812.00 - $146,016.00 Pay Rate Type: Salary SOLV Energy does not accept unsolicited candidate introductions, referrals or resumes from third-party recruiters or staffing agencies. We require all third-party recruiters to communicate exclusively with our internal talent acquisition team. SOLV Energy will not pay a placement fee to any third-party recruiter or agency that has not coordinated their recruiting activity with the appropriate member of our internal talent acquisition team. In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. Any unsolicited candidate introductions, referrals or resumes sent by third-party recruiters to SOLV Energy or directly to any of our employees, or received through our website or career portal, will be considered property of SOLV Energy and will not be eligible for a placement fee. In the event a third-party recruiter submits a resume or refers a candidate without a previously signed vendor agreement, SOLV Energy explicitly reserves the right to pursue and hire the candidate(s) without financial liability to such third-party recruiter. #LI-Remote Job Number: J10753 If you're interested in a meaningful career with a brighter future, join the SOLV Energy Team.

Description & Requirements We are looking for a skilled QA Test Manager to lead our software quality assurance efforts and ensure the delivery of high-performing, reliable solutions. In this role, you will manage a team of QA engineers and testers, define and implement test strategies, and oversee both manual and automated testing processes. You will collaborate closely with development, product, and operations teams to integrate testing into the software development lifecycle and maintain the highest standards of quality. ***This is a fully remote position with 10% travel. *** Why Maximus? - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Paid Time Off Package - Enjoy UTO, Holidays, and sick leave, along with Short and Long Term Disability coverage. - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Accountable to ensure that the test team has full understanding of the business requirements and have the required information to begin initial test preparations. - Participate in the business requirements reviews and anomaly reporting and tracking through closure. - Accountable for thorough review and understanding of the business requirements by the test team and the test scenario definition begins. - Provide guidance and training on the requirements elicitation process to the test team. - Accountable to ensure that the test team is actively engaged in the analysis phase and fully understands the existing and future solution(s). - Accountable for the creation of test scenarios that support the solution(s) and that those test scenarios provide adequate product coverage. Accountable for active test team participation in project peer reviews and /or test artifact peer reviews to ensure that test methodologies are followed and the test scenario content supports the scoped changes. - Work with the PM to plan and prioritize release scope. - Provide guidance and training on the requirements management and test preparation process to the test team. - Accountable for thorough test team reviews of requirement changes and accurate updates to the supporting test scenarios based on requirement changes. - Accountable for the adherence to change management procedures for the test scenarios. - Accountable for active test team collaboration with the project team to ensure that the design specifications and the test scenarios support each other. - Accountable for accurate test cases that support the solution(s) and maintain a high level of product coverage. - Accountable to ensure that the test team is using MMS practices and tools. - Accountable for a thorough initial review of test cases prior to project stakeholder review. - Work with the project team to clarify use cases and/or requirements and acceptance criteria. - Accountable for the active test team participation of test artifact peer reviews and processing anomalies to closure. - Accountable for thorough test readiness reviews. - Provide guidance and training on the technical design, test scenario, and test case methodology to the test team(s) - Accountable for active test team participation in project peer reviews to ensure that test artifacts support the scoped changes. - Accountable for the completion of test artifact peer reviews and finalized test cases for the software defects and enhancements. - Accountable for completed anomalies. - Work with the project team to prepare data sets and pre- requisites for the test cases. Accountable for on time data prep and complete pre-requisites. - Accountable for completed test readiness reviews and completed action items. - Assign test tasks and execute assigned test cases and log issues and defects. - Provide test status and escalate issues to management. - Accountable for complete, detailed, and accurate JIRAs. - Provide guidance and training on the processes of development practices as related to the test environment, test execution, issue management and status reporting to the test team(s). - Accountable for effective issue triage sessions to evaluate against existing functionality and determine outcome and priority. - Accountable for test Team participation with Production Support. - Provide guidance and training on effective issue management, severity and priority criteria, and test execution to the test team(s). - Accountable for appropriate level of test resource participation with back end configuration changes or data preparation and any production support activities. - Provide resource management, environment configuration requests and production support guidelines to the test teams and project teams. - Accountable for proactive risk and issue identification, communication and tracking. - Provide guidance and training for risk management, communication and issue tracking to the test team(s). - Accountable for accurate reporting of test Team capacity, allocation and status to the PM and take action where appropriate. - Accountable for accurate estimates and actual hours based on the project procedures. - Accountable for team updates to JIRAs. - Responsible for accurate requirements traceability throughout the release cycle. - Provide guidance and training to the test teams on status reporting, total time accounting, estimation model, JIRA maintenance and traceability. - Accountable for team compliance to the MAXIMUS standards and procedures. - Responsible for adhering to established safety standards. - Must be able to remain in a stationary position for an extended period of time. - Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds. - Work is constantly performed in an office environment. - Perform other duties as necessary and assigned. - Lead, mentor, and grow a team of software testers and QA engineers. - Allocate resources effectively across projects and manage workload distribution. - Foster a culture of continuous improvement and collaboration. - Define and implement comprehensive test plans, test cases, and automation frameworks. - Oversee manual and automated testing processes to ensure coverage and efficiency. - Develop and enforce QA standards, best practices, documentation and metrics. - Collaborate with development, product, and operations teams to integrate testing into the software development lifecycle Minimum Requirements - Bachelor's degree and 7-10 years of relevant experience or equivalent combination of education and experience required. - Manages activities of two or more sections or departments. - Exercises supervision in terms of costs, methods, and staffing. - In some instances this manager may have subordinate supervisors and/or managers. - Works on issues where analysis of situations or data requires an in- depth knowledge of organizational objectives. - Implements strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results. - Establishes and assures adherence to budgets, schedules, work plans, and performance requirements. - Regularly interacts with senior management or executive levels on matters concerning several functional areas, divisions, and/or customers. - Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations, without damage to the relationship. - Establishes operational objectives and work plans and delegates assignments to subordinates. - Senior management reviews objectives to determine success of operation. - Involved in developing, modifying and executing company policies that affect immediate operations and may also have company-wide effect. Program Specific Requirements: - 5+ years of experience in software testing/QA, with at least 3 years in a leadership role - Required - Strong knowledge of testing methodologies (unit, integration, system, regression, performance) - Required - Hands-on experience with automation tools (JMeter and others) - Required - Familiarity with CI/CD pipelines and DevOps practices - Required - Expertise in Jira, Xray and Jama - Required - Experience with cloud-based applications and microservices architecture. - Required - Knowledge of Agile/Scrum methodologies. - Required - Ability to manage multiple projects simultaneously in a fast-paced environment - Required #HumanServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 120,000.00 Maximum Salary $ 160,000.00

SOLV Energy is an engineering, procurement, construction (EPC) and solar services provider for utility solar, high voltage substation and energy storage markets across North America. The Regional Quality Manager will be responsible for overseeing and managing the quality assurance and control processes for all PV EPC projects in their assigned region. The individual will ensure that all projects meet the highest standards of quality and comply with industry regulations and company standards. The Regional Quality Manager will primarily work in an office setting but will also be required to visit project sites in their assigned region (Midwest) regularly to perform training and instruction to the field teams, conduct audits and First Article Inspections. The role also involves travel to meet with clients, suppliers, and regulatory agencies, and occasionally travels to various locations for seminars, conferences and meetings. : *This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned Position Responsibilities and Duties: Develop and implement quality plans that align with SOLV Energy's Quality Management System, SOLV SOPs and contract requirements for each of their projects. Establish, maintain, and continuously improve quality systems to ensure compliance with industry standards, regulatory requirements, and customer expectations. Monitor project quality: Conduct regular inspections and audits of ongoing and completed projects to ensure adherence to quality standards, AHJ's requirements, manufacturers installation instructions, code compliance; identifying areas for improvement. Manage quality control processes: Oversee the testing, inspection, and evaluation of materials, components, systems and processes used in PV projects within your region. Train and support: Provide direct training and guidance to project teams on quality assurance and control practices, SOLV Energy's Quality SOP's, SWI's, MOP's and reference guides, ensuring that all team members understand and follow established procedures. Collaborate with stakeholders: Work closely with project managers, engineers, suppliers, and clients to address quality-related issues and ensure customer satisfaction. Document and report findings: Maintain detailed records of quality inspections, audits, and corrective actions, and prepare regular reports for management and clients. Become proficient in the use of SOLV's proprietary “Sunscreen” software to train project teams in documentation processes and to initiate, report and document all quality matters on the projects in the designated region. Conduct frequent, formal audits on documentation compliance, reporting methods, installation processes/procedures and methods, material handling, and vendor product performance. Conduct Root Cause Analysis when needed. Utilizing both 5-Why or 8D methods, depending on circumstance, conduct and document thorough RCA to identify quality issues on projects. Create, implement and monitor formal CAPA's based on results of the RCA. Continuous improvement: Identify opportunities for process improvements and implement corrective actions to enhance overall project quality and efficiency. Ensure compliance: Stay up-to-date with industry standards, regulatory requirements, and best practices, and ensure that all projects adhere to relevant guidelines and regulations. Minimum Skills or Experience Requirements: Experience: Minimum of 5 years of experience in quality management, preferably in the solar or renewable energy industry. Certifications: Quality management certifications such as ASQ Certified Auditor, ISO 9001, Six Sigma, or PMP are highly desirable. Bachelor's degree in engineering, OSHA 10, 30, Journeyman, etc. are all highly desirable. Skills: Strong knowledge of quality assurance and control methodologies. Strong knowledge of electrical construction and electrical safety. Experience with construction drawings and installation procedures. Excellent analytical and problem-solving skills. Effective communication and interpersonal skills. Proficient in quality management software and tools. Ability to work as part of a team. SOLV Energy Is an Equal Opportunity Employer At SOLV Energy we celebrate the power of our differences. We are committed to building diverse, equitable, and inclusive workplaces that improve our communities. SOLV Energy prohibits discrimination and harassment of any kind against an employee or applicant based on race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, or ethnicity, mental or physical disability, veteran status, parental status, or any other characteristic protected by law. Benefits: Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance. Employees can enroll in our company's 401(k) plan and are provided vacation, sick and holiday pay. Compensation Range: $116,812.00 - $146,016.00 Pay Rate Type: Salary SOLV Energy does not accept unsolicited candidate introductions, referrals or resumes from third-party recruiters or staffing agencies. We require all third-party recruiters to communicate exclusively with our internal talent acquisition team. SOLV Energy will not pay a placement fee to any third-party recruiter or agency that has not coordinated their recruiting activity with the appropriate member of our internal talent acquisition team. In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. Any unsolicited candidate introductions, referrals or resumes sent by third-party recruiters to SOLV Energy or directly to any of our employees, or received through our website or career portal, will be considered property of SOLV Energy and will not be eligible for a placement fee. In the event a third-party recruiter submits a resume or refers a candidate without a previously signed vendor agreement, SOLV Energy explicitly reserves the right to pursue and hire the candidate(s) without financial liability to such third-party recruiter. Job Number: J10751 If you're interested in a meaningful career with a brighter future, join the SOLV Energy Team.

Full-time Your experience matters Sovah Health - Danville is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As Manager, Quality joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. More about our team People are our passion and purpose. Come to work where you are appreciated for who you are, not just what you can do. How you'll contribute A Manager, Quality who excels in this role: Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization. Manages staff relations including performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, staff development, recruitment, payroll, and student engagements. Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies. Assesses the quality of patient care delivered and coordinates patient care services with patients, staff, physicians, and other departments. May provide patient care when necessary. Creates and fosters an environment that encourages professional growth. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Applicants should have bachelor's degree in related field preferred. Applicable work experience may be used in lieu of education. Additional requirements include: BLS certification More about Sovah Health - Danville Sovah Health - Danville is a 250-bed acute care hospital that has been offering exceptional care to the Danville community for over 120 years. We are proud to be accredited by American College of Cardiology (ACC) Accreditation Services for Chest Pain Center and Heart Failure, and accredited by the American College of Surgeons' Commission on Cancer and is a member of the Duke Heart Network and Duke Telestroke Network. EEOC Statement “Sovah Health - Danville is an Equal Opportunity Employer. Sovah Health - Danville is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.” Minimum overnight travel (up to 10%) by land and/or air.

Quality Manager Quality Manager REPORTS TO: General Manager This position will fill a key leadership role in building and directing all company regulatory and quality system activities as it moves forward to develop and market its products. Oversees Quality for two plant locations; Sanford, ME and Westborough, MA ESSENTIAL JOB FUNCTIONS-RESPONSIBILTY & AUTHORITY: 1. Develop, implement, and lead an effective, globally complaint quality system to direct the design, the production, and distribution of company products. Including the development and transfer of projects with OEM contractors. 2. Direct regulatory due diligence and routine audits of internal operations and global contract suppliers to assure required regulatory compliance. 3. Direct and lead the regulatory requirements training in a dynamic organizational environment. 4. Act as the key company contact when interfacing with regulatory authorities. 5. Daily analysis of the material to be released. 6. Daily responsibility in walking and auditing the floor. 7. Responsible to check daily and weekly the scrap status, managing a dedicated meeting. JOB REQUIREMENTS: 1. Ten years of management experience in a regulatory / quality systems leadership role with a product development focused company 2. Proven capability in leading the team 3. Excellent working knowledge of US and EU regulations for medical device products. 4. Direct experience in working with US and EU regulatory authorities for medical devices. 5. Demonstrated leadership and management skills to direct responsibilities in an organization with both internal and outsourced globally directed projects. 6. Demonstrated balance of strategic thinking and execution oriented skills. 7. Excellent written and verbal communications skills 8. Experience with multi-standard management systems, including ISO 13485:2015, ISO 9001:2015, FDA QSR 820.00, ISO 14001:2015. 9. Position may require handling, labeling, moving and monitoring Hazardous and Universal Waste and will require training applicable to waste handling responsibilities. 10. Preferred - B.S. degree in a biological or natural science (biology, microbiology, biochemistry, chemistry, etc.) PHYSICAL REQUIREMENTS: 1. Employee will be required to sit / stand for extended periods of time, operate a computer and keyboard. 2. Position will be exposed to office environment with occasional interaction in a production and / or laboratory environment. Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Health savings account * Life insurance * Paid time off * Retirement plan * Vision insurance Schedule: * 8 hour shift Work Location: In-office/non-remote position Loading... Apply now Fill in the form below and send your application.

Surefox is dedicated to being the leader in the physical risk management industry and the company of choice for military veterans searching for a career and culture that values their skills and expertise. Surefox North America Inc is a veteran-owned company that strives to create a diverse and unique culture of trained and talented individuals. We seek an experienced part-time Pennsylvania Quality Manager for Surefox's Security Agency License with integrity and professionalism who can join our team. You will work on security licensing requirements and compliance for Surefox and assist its employees in providing security services in the state. In your day-to-day role as Surefox's Pennsylvania License Manager, you will act as a liaison between Surefox and state compliance and licensing agencies, departments, and employees. You will perform all duties in accordance with Surefox policies and procedures and all state & federal regulations. We are looking for someone who has exceptional observational skills and pays close attention to detail. As we encourage veterans and candidates currently in the military reserve to apply, we welcome all who share the same passion for protection as we do. We are not offering visa sponsorship for this position at this time. What you will do: Comply with all state and local laws for a Pennsylvania Quality Manager regarding security services licensing. Perform all services required by state and local laws for a Pennsylvania Quality Manager regarding security services licensing. Upon request, plan for and meet with state auditors on behalf of Surefox regarding any audits performed or requested by the State licensing agency. Track and manage any compliance and training requirements for Surefox to maintain its Security license with the licensing agency. Track and manage any compliance and training requirements and confirm the active licenses of Surefox employees providing security services. Collaborate with other corporate departments and teams to ensure compliance documentation and requirements are met. Track and report on licensing performance assurance and compliance requirements within the provided guidelines. Prepare reports on accidents, incidents, and suspicious activities involving Surefox clients and/or employees related to security services performed by Surefox. Prepare and submit reports required by state and local agencies, as but not limited to, new hire reporting and termination of employment reporting. Maintain records as required by state and local agencies. Attend project meetings upon request to assess and relay compliance requirements. Work independently and adapt to various work-paces while always maintaining a high level of attentiveness and energy. What is required: Must be a minimum of 25 years of age, a citizen of the United States and have no criminal record. Must maintain a physical address in Allegheny County, Pennsylvania. This must be a street address; it CANNOT be a post office box. Must have a minimum of three (3) years experience as a government investigator, regularly employed detective, a sheriff, a member of the Pennsylvania State Police, or a former member of a police force with a rank above patrolman. Must be able to pass an extensive background check, fingerprinting, and drug screening (Surefox will consider for employment qualified applicants with criminal histories in a manner consistent with all requirements of State and local laws, regulations or codes). Demonstrated competence in reacting to and handling emergencies. Ability to effectively communicate with people at all levels and from various backgrounds. Good judgment with the ability to make timely and sound decisions. Ability to understand and follow both written and verbal instructions. Ability to work independently and as a team member. What is desired: Security experience required. Military background is a plus. Report writing experience preferred. If you share our values and are ready to build your next career, we want to hear from you!

Telix Pharmaceuticals is a dynamic, fast-growing radiopharmaceutical company with offices in Australia (HQ), Belgium, Japan, Switzerland, and the United States. Our mission is to deliver on the promise of precision medicine through targeted radiation. At our core, we exist to create products that seek to improve the quality of life for people living with cancer and rare diseases. You will be supporting the international roll-out of our approved prostate cancer imaging agent and helping us to advance our portfolio of late clinical-stage products that address significant unmet need in oncology and rare diseases. See Yourself at Telix The Manager, Clinical Quality will be part of a Telix team responsible for establishing, implementing and maintaining appropriate quality assurance processes and documented procedures to ensure that clinical trials are conducted and data are generated, recorded and reported in compliance with the protocol, GCP and the applicable regulatory requirement(s). The Manager, Clinical Quality will be responsible for planning, conducting and reporting audits and assessments of Good Clinical Practices (GCPs) Good Pharmacovigilance Practices (GVP), and Good Clinical Laboratory Practices (GCLPs) vendors, clinical investigator sites, laboratories, databases, essential documents, systems, processes and procedures. This position will be dedicated to providing quality oversight and compliance support to Telix's early and late-stage assets. Key Accountabilities Plan, arrange, schedule and conduct audits and assessments to ensure compliance with Good Clinical Practices (GCPs) Good Pharmacovigilance Practices (GVP), and Good Clinical Laboratory Practices (GCLPs). Ensure accurate audit documentation from audits of Clinical Investigator Sites, CROs, supporting laboratories, monitoring organizations and other vendors by writing audit plans, audit agendas and audit reports as well as tracking audit responses and resulting CAPAs. Drive inspection preparation activities for regulatory authority GCP/GCLP/GVP inspections and guide coordination of inspection responses. Provide Quality oversight and compliance support for Telix study, program, development and matrix teams by attending meetings, representing Clinical Quality and reviewing essential documents. Ensure accurate and timely review, investigation and closure of temperature excursions, product complaints and clinical trial related investigations. Review critical processes and procedures to identify gaps in standards, procedures and technologies that are a risk toclinical trial quality. Participate in initiatives related to critical quality processes such as risk management, data management, trial management, and investigational product management. Collaborate with the Clinical Operations team to write, revise, and approve appropriate SOPs, Work Instructions and Forms. Education and Experience Bachelor's degree in Life Sciences or related discipline, or equivalent experience in lieu of degree; Master's degree preferred American Society for Quality (ASQ) Certification in Quality Auditing, Quality Management, Six Sigma Green Belt or Six Sigma Black Belt preferred 7+ years of experience in Clinical Quality for Manager level or 9+ years in Clinical Quality for Sr. Manager level leading teams in the biotech/pharmaceutical industry Experience with FDA, TGA, PMDA, ICH and EMEA guidelines and regulations Excellent time management skills and the ability to work with a sense of urgency Strong oral and written communication including the ability to present information clearly and logically Ability to prioritize and manage multiple projects to meet critical deadlines Strong attention to detail and problem-solving skills Works effectively in a team environment Travel: 10% - 20% a year Key Capabilities Ethical Behavior: Act with integrity and demonstrate a commitment to ethical behavior in all interactions with colleagues and stakeholders. Collaboration: Work effectively as a part of a team, actively sharing knowledge and expertise to achieve common goals Commitment to excellence: Take pride in your work and consistently strive for excellence in everything you do Strong communication skills: Able to communicate effectively with colleagues and stakeholders at all levels, using clear and concise language. At Telix, we believe everyone counts, we strive to be extraordinary, and we pursue our goals with determination and integrity. You will be part of an engaged and supportive group of colleagues who all have a shared purpose: to help people with cancer and rare diseases live longer, better quality lives. Being a Telix employee means being a part of a unique, global, interdisciplinary team working to deliver what's next in precision medicine. We have hybrid and remote employees located all around the world. We offer competitive salaries, annual performance-based bonuses, an equity-based incentive program, generous vacation, paid wellness days and support for learning and development. Telix Pharmaceuticals is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. VIEW OUR PRIVACY POLICY HERE

Who We Are Novir is a pioneering preventive health technology company dedicated to providing accessible and reliable diagnostic testing solutions and preventive healthcare services. Key offerings include a product portfolio with self-test and professional use products (IVDs) currently offered in EU, virtual drug testing solutions including products for employee use only, and onsite health services with vaccinations and screening serving the senior living space. Novir's mission is to improve health outcomes by early detection in offering innovative testing products and services in key markets worldwide. What We Do Our product offering is currently focused on sales into EU with IVDs for professional use and self-testing. All products abide IVDR or FDA regulations and local rules in each key country, currently including Nordics and Iberia. Products are in general lateral flow assays which deliver reliable rapid results to drive early detection and organized into two main families: drug testing products serving mainly clinical customers (EU) and workplace (USA), and general health products through retail channels (EU). Novir has an established QC function in Milwaukee at Novir Research Park Lab, is ISO13485 certified and has a QMS to support it. Novir currently works with contract manufacturers for its Novir branded products and part of the roadmap includes bringing in manufacturing capabilities domestically and to add research function at the Laboratory. About The Role:The Quality Assurance Manager will lead the continuous development and maintenance of a Quality Management System (QMS) to ensure compliance with regulatory requirements, incl. ISO 13485 status, while also overseeing product quality assurance and risk assessment initiatives. This role collaborates with cross-functional teams to establish product and process quality specifications, to develop or drive improvements and to ensure compliance with regulatory bodies and local regulations. The QA manager will foster culture of continuous improvement within the organization and an integration of the quality management system into every process and product aspect of the companies' everyday activities to deliver products and services safely and to great customer satisfaction. The ideal candidate for this role is an process oriented with deeper analytical skills, strategic and collaborative leader, possessing a deep understanding of quality management systems and key regulations such as IVDR and FDA, a meticulous attention to detail, a proactive approach to problem-solving, and a passion for delivering products that exceed customers' expectations. What You'll Do: Total Quality Management System (TQMS): Develop, implement, and maintain a robust QMS to ensure compliance with regulatory requirements and internal standards. Oversee the continuous improvement of QMS processes, including documentation, supplier qualification, audits, and corrective/preventive actions. Team Leadership and Development: Lead and mentor the team, fostering a culture of continuous improvement and accountability. Provide training and development opportunities to enhance the skills and knowledge of the quality assurance team. Regulatory Compliance: Stay on top of industry regulations and standards related to manufacturing of products, including IVDR Risk Assessment and Management: Implement effective risk mitigation strategies to minimize potential quality and safety risks throughout the supply chain. Collaborate with cross-functional teams to integrate mitigation strategies into overall operational practices. Customer Complaint Management and Investigation: Maintain a robust system for receiving, investigating & resolving customer complaints related to product quality and safety. Analyze complaint trends using statistical methods to gain insights to allow for targeted improvements. Ensure corrective actions are implemented and champion continuous improvement measures based on customer feedback. Implement Process improvements: Executeongoing projects of process improvements to address key quality and customer issues, and to engrain the QMS into the company activities. Product Quality Assurance: Oversee Quality Control process for products serving EU and US, collaborate with cross-functional teams to establish and enforce product quality specifications, ensuring consistency and adherence to brand standards. Conduct regular product quality inspections and lead investigations into any deviations from established standards. Supplier Quality: Work closely with product suppliers to establish and maintain high-quality materials. Develop and implement supplier quality assurance programs to monitor and improve supplier performance. Data Analysis and Reporting: Utilize data-driven insights to identify trends, areas for improvement, and opportunities for innovation. Prepare and present regular reports to executive leadership on quality metrics, compliance status, and improvement initiatives. Key Experience We're Looking For: 6+ years of progressive experience in quality assurance with 3+ years of experience in a leadership (people management) role Bachelor's degree in a related field preferred Extensive knowledge of regulatory requirements, quality standards, and industry best practices related to IVD products Demonstrated experience in managing budgets, setting strategic goals, and delivering results in a fast-paced, dynamic environment Exceptional leadership and communication skills, with the ability to influence and inspire cross-functional teams to drive successful product safety and quality improvement initiatives Black Belt certified preferred Experience with ISO13485 certification Perks of Working @ Novir: Competitive total compensation offerings Generous paid time off policy Medical, dental and vision insurance, some of which is covered by the company Company provided Disability and Life Insurance Flexible schedule and work from home policy A friendly office atmosphere in our office space in the heart of Milwaukee's Third Ward Opportunity to build something incredible while being surrounded by intelligent, hardworking and motivated coworkers

The Manager, Market Quality Improvement manages the day-to-day prioritization of staff activities in collaboration with Director, Quality Improvement. The Manager will be responsible for developing quality documents in compliance with state and federal requirements and work with departments outside of quality to obtain information for reports. Essential Functions: Responsible for Corporate oversight of the HEDIS Medical Record Review Unit as needed for the assigned market Responsible for development and oversight of Quality Improvement (QI) Projects and Performance Improvement Projects related to HEDIS and pay for performance (P4P) requirements Ensures compliance with External Quality Review audits/studies, Performance Improvement Projects, and Quality Improvement Projects required by the state, NCQA, and other accreditation bodies Responsible for the review of QI issues regarding compliance with Federal, State, and Accreditation requirements Ensure all policies and procedures are aligned with Federal, State, and Accreditation requirements Responsible for the annual review, program description, program plan, and update of QI Department policies and procedures Provide education to internal and external customers on quality improvement functions Respond to questions that pertain to HEDIS and Quality Improvement from providers and internal staff members Foster relationships with all internal departments and represents CareSource to community-based and state programs Collaborate with business owners to establish, implement, and develop best practices for P4P quality directives Implement opportunities for process improvement that impact quality measurements in assigned market Monitor industry trends as it relates to healthcare and identify areas of opportunity for improvement Responsible for ensuring business owners successfully complete all deliverables related to performance improvement plans (PIPs) and quality improvement plans (QIPs) within defined timeframes Conducts analysis, including root cause analyses with support from identified business units and ensure data is presented and used efficiently to meet the quality goals Follows enterprise standards and procedures for all quality reporting and documentation and communicate areas of strengths as well as needs to the Quality Improvement Committee Perform all facets of quality management to include the development of detail work plans, setting deadlines, assigning responsibilities and monitoring/summarizing project progress Establish, monitor and review mechanisms to assess and document each business units level of compliance with each measure and coordinate corrective actions Attends and participates in market quality committees Guide and direct successful completion of daily tasks and projects Interview, select and train new team members Conduct performance management activities for direct reports, to include monthly one-on-one meetings, annual performance appraisals, and discipline as appropriate Perform any other job related instructions, as requested Education and Experience: Bachelor's Degree or equivalent years of relevant work experience is required Completion of an accredited Registered Nursing degree program or Bachelor's of Science in Nursing (BSN) is preferred Master's Degree in Nursing (MSN), Public Health, or healthcare related field is preferred A minimum of three (3) years of experience in a healthcare or managed care organization is required Previous management experience is required Medicaid and/or Medicare experience preferred Experience in quality metrics preferred Competencies, Knowledge and Skills: Intermediate proficiency in Microsoft Word, Excel and PowerPoint Solid leadership skills; able to effectively manage a high performing team, provide coaching and development Demonstrated ability to adjust and shift priorities, multi-task, work under pressure and meet deadlines Proven ability to recognize opportunity for improvement and lead change Data analysis and trending skills Effective communication skills Prior supervisory skills Ability to work independently & in a team environment Training/teaching skills Time management skills Critical listening and thinking skills Strategic management skills Decision making/problem solving skills Customer service oriented Licensure and Certification: Current, unrestricted Registered Nurse (RN) licensure in the state of practice is preferred Certified Professional in Healthcare Quality (CPHG) is preferred Working Conditions: General office environment; may be required to sit/stand for long periods of time Some in state travel required (approximately 20% of time) Compensation Range: $81,400.00 - $130,200.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-JM1

LOCATION: Remote - preference for incumbents that live in North Carolina or within 40 miles of the NC border. This position requires travel as needed. GENERAL STATEMENT OF JOB Under the supervision of the Customer Service Quality Manager, the Quality Management Specialist resolves member and provider grievances/complaints, processes incident reports, conducts Unlicensed Alternative Living Site Reviews, assists with Home and Community Based Service (HCBS) Assessments, assists with NC Treatment Outcomes and Program Performance System (NC TOPPS) Surveys, completes any needed health/safety site visits and completes provider investigations as requested for Quality Management. The position is responsible for resolving grievances and complaints received by Vaya Health by or on behalf of any member/recipient who is dissatisfied with a Vaya contracted provider, a Vaya employee, or any aspect of Vaya or it's service delivery system. This is accomplished by processing complaint and grievance reports, coordinating resources, and communicating with all relevant parties throughout the grievance/complaint resolution process in a manner that is timely, thorough, fair, impartial, consistent, and compliant with applicable laws, rules and regulations. The position is responsible for ensuring all regulatory and accrediting guidelines/requirements are upheld throughout the resolution process. The position is responsible for reviewing incidents submitted into the Incident Response Improvement System (IRIS), Back-up staffing reports, and QM-11 reports submitted by providers in Vaya's network. The position provides technical assistance and support to ensure all reporting requirements are met related to incidents and may include document preparation, records requests and meeting facilitation. In addition, the position monitors Provider sites within the Vaya Health provider network receiving reimbursement for service provision under Medicaid, the Innovations waiver, and state funding. The position monitors the remediation of areas of non-compliance to ensure adherence to all applicable rules, regulations, and best practice models and to ensure the health and safety of persons receiving services. This position will also provide back up oversight and suport to NC TOPPS and HCBS activities when the designated primary staff person is out on leave. The position will also complete any investigations or health/safety reviews as assigned. The individual must be knowledgeable about Vaya's internal processes as well as providers, services, and stakeholders throughout the public behavioral health and intellectual/ developmental disabilities (IDD) system. ESSENTIAL JOB FUNCTIONS Grievance, Complaint, Incident, Health & Safety Response and Reviews: This position will support Provider Quality Operations and Customer Service Quality. Support of these operations may be accomplished through various activities like those listed below, and although day to day work may include activities related to these items this is not a limited list. At the manager's and director's discretion activities may be divided among the incumbents which may lead to some incumbents completing some of these tasks more than others, but all incumbents must be cross trained and able to complete all items. Activities may include, but are not limited to: Member/Recipient/Provider Grievance/Complaint Resolution The incumbent is responsible for managing assigned complaints and grievances by ensuring the concern of the individual is properly acknowledged, documented, and addressed to work toward informal resolution by: Answering questions from members, recipients, stakeholders, or others about the complaint/grievance process Timely resolving complaints and grievances through the following activities: Phone interviews with the filer and person(s) who have a legitimate role in the issue to be resolved (i.e. staff, legal guardians, providers, care managers, etc.). to obtain additional information or clarification; Consultation with Vaya staff, licensed clinicians, and subject matter experts Provider record/information request and record review Maintain timely responses to inquiries regarding grievances and complaints Provide recommendations and direction to both service providers and members in an attempt to eliminate repeated grievances of a similar nature Provide feedback to providers regarding written responses to grievances and complaints Recognize grievances and complaints that include health and safety issues that need to be immediately addressed by accurately depicting the situation in a case staffing to the CMO Recognize health and safety issues may require investigation including; but not limited to, an on-site review to ensure any Vaya members in service locations are safe. Incident Report Review, Tracking and Technical Assistance The incumbent reviews incident reports from all Vaya provider agencies within the catchment area and incident reports from provider agencies that have Vaya enrollees who receive services outside Vaya's catchment area. IRIS is a mandated electronic system for provider and LME/MCO to document the occurrence of Level II and III incidents. Incident review and response includes the following: Ensure the incident report is complete and has accurate information, request any additional or missing information Evaluate the cause/prevention section and provide technical assistance to the provider when standards for future prevention are not met Evaluate the likeliness that the incident will be in the media and alert the CMO Tracking and trending of incidents; report any trends of concern to CIRC. In addition, this position is also responsible for completing the following incident report related activities: Track and trend back-up staffing reports and compile and prepare data for quarterly reporting as needed Track and trend QM-11 (level 1 incident) reports Health/Safety Reviews including any Site Review Monitoring activities for AFL Site Reviews Use a standardized tool (checklist) for initial AFL site reviews and annually thereafter Ensure the site has met HCBS standards and approval Medication review Review the site for Health and Safety concerns that are specific to the member/recipient Inform/educate the Provider about Vaya procedures for monitoring of existing and new AFL homes Completion and delivery of all written findings to the Provider, and follow up on all deficiencies Assess sites for health/safety when required from grievances/complaints as part of investigations Investigations: Assisting with On site investigations completed by any Quality Management Team Complete assigned investigations related to grievances/complaints or health/safety requests Complete Report of Findings Complete Plans of Correction for Out of Compliance noted in Report of Findings Communicate with Providers related to investigation and outcomes Communicate with grievant/complainant/stakeholders as required for investigations Additional Tasks: Provide Backup to HCBS Provider Self-Assessment Review and Approval Process including: Upon submission, process and ensure Provider Self-Assessments are complete, accurate and meet criteria for HCBS standards, provide information and technical assistance to providers in response to incorrect or missing information. Provide Back up to NC TOPPS Activities to comply with state requirements including: Respond to NC TOPPS email inquiries, answer questions from providers or provider staff about NC TOPPS requirements, provide technical assistance to providers or provider staff on NC TOPPS. KNOWLEDGE OF JOB Ability to develop practical, thorough, and creative solutions to complex problems Ability to conduct data analysis and recognize trends is essential Ability to effectively communicate trends within Vaya to address potentially serious issues is required Ability to actively listen to grievances and complaints while maintaining a positive outlook and attitude with members, co-workers, and stakeholders Ability to work remotely (from home) with little supervision and function as a self-starter Flexible worker who readily accepts assigned tasks, manages unfamiliar situations, and searches for every opportunity to help the team Excellent time management skills, including the ability to manage competing priorities and to complete tasks in a timely and accurate manner Highly productive and motivated individual who takes pride in a job well done, demonstrates initiative and is committed to self-accountability Strong attention to detail and extreme precision and accuracy Ability to work collaboratively with individuals at all levels and with varying backgrounds both within and outside of Vaya and build strong working relationships Strong organizational skills with the ability to multi-task Ability to manage constant transformation and adapt to changing mandates from regulatory authorities as well as Vaya executive leadership Ability to maintain the confidentiality of sensitive information in accordance with applicable laws, policies, rules and regulations Ability to problem-solve and provide practical, thorough, and creative solutions to work tasks Ability to learn, interpret independently, and apply a variety of complex policies and procedures Good working knowledge and proficiency in Adobe and Microsoft Office 365 products (Word, Excel, Outlook, PowerPoint, Teams, Visio, SharePoint, etc.) Familiarity with Navex software products (PolicyTech, EthicsPoint) a plus Thorough knowledge of how to use standard office equipment, including printers, scanners, and fax machines Knowledge of North Carolina's public behavioral health and I/DD system, including Vaya providers, services, and stakeholders, preferred Ability to work independently is essential Ability to research multiple Electronic Records Systems -Ability to understand claims data Ability to understand both physical and behavioral health diagnoses Ability to synthesize information gathered in the grievance process to write a succinct resolution letter Ability to interact with team while performing grievance resolution lead duties in a respectful manner Ability to use critical thinking skills, work independently with little or no direction, demonstrate initiative, and function as a self-starter Ability to develop practical, thorough, and creative solutions to complex problems EDUCATION & EXPERIENCE REQUIREMENTS High school diploma or GED required. Bachelor's degree in a Human Services field preferred. Must have A minimum of two years of experience in quality management, data collection and analysis is required, preferably within a behavioral health organization OR a minimum of two years of experience providing care and/or customer service in an acute care, physical health, physician and/or hospital setting. The Tailored Plan does not require NC Residency for this role; however, it is the preference of Vaya and the Quality Management department that incumbents of this role fall within the guidelines of NC Residency Requirement per the Tailored Plan and reside in North Carolina or resides within 40 miles of the North Carolina border. Preferred work experience: Meeting the requirements of being a Qualified Professional per 10A NCAC 27G .0104 preferred. Preferred licensure/certification: National Certified Investigator & Inspector Training and Certification is preferred. PHYSICAL REQUIREMENTS Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading. Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers. Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time. Mental concentration is required in all aspects of work. RESIDENCY REQUIREMENT: Prefer incumbent reside in North Carolina or within 40 miles of the North Carolina border. SALARY: Depending on qualifications & experience of candidate. This position is non-exempt and is eligible for overtime compensation. DEADLINE FOR APPLICATION: Open until filled APPLY: Vaya Health accepts online applications in our Career Center, please visit ****************************************** Vaya Health is an equal opportunity employer.

The American Diabetes Association (ADA) is seeking a full-time Manager of Health Access and Quality to join our Health Care Improvement team within the Quality and Health Access Division. This role is responsible for supporting and coordinating high-impact quality improvement and health access initiatives, projects, and outcomes, with a primary emphasis on chronic disease management in primary care. The Manager will play an instrumental role in advancing Cardio Metabolic initiatives within primary care settings, promoting access and improved outcomes for people with diabetes. The Manager of Health Access and Quality will report to the Associate Director of Dissemination and Implementation. This is a grant-funded position focused initially on Cardio metabolic initiatives. RESPONSIBILITIES Support, contribute to, and assist with comprehensive quality improvement (QI) and health access programs, projects, and initiatives, ensuring alignment with organizational strategy and outcome goals. Coordinate and support cardio-metabolic focused initiatives in primary care settings, advancing early detection, prevention, and management through evidence-based protocols and community collaboration. Facilitate practice transformation and health improvement interventions in both ambulatory and hospital settings, supporting cardio-metabolic outcomes. Build and sustain relationships with clinical leadership and provider organizations to enhance collaborative care delivery and health equity. Support the execution of strategic plans, applying an integrated approach to primary care, CKD, and other chronic disease priorities. Organize quality data measurement, value assessment, and data-driven reporting to demonstrate clinical and operational impact. Assist practices with implementation of value-based interventions, cost reduction strategies, and effective measurement activities. Contribute expertise in practice facilitation and multidisciplinary team collaboration across internal and external partners. Deliver and support educational activities and training focused on QI, health access, primary care, and CKD management. Participate in resource development, proposal writing, and QI research dissemination. Perform other duties and special projects as assigned. QUALIFICATIONS Bachelors degree in healthcare quality, improvement, or a related field preferred, with emphasis on primary care experience required. Clinical background with demonstrated experience in quality improvement or practice facilitation preferred. Minimum of 1-2 years professional experience in health care quality improvement, with experience in diabetes or CKD care management strongly preferred. Knowledge of value-based care, health access barriers, and primary care practice transformation. WHY WORK HERE The American Diabetes Association (ADA) offers a rewarding career working for one of the premier voluntary health organizations in the world supporting people with type 1, type 2 and gestational diabetes. Our employees like working at the ADA because of our mission, the inclusive environment, work-life balance, our benefits and our culture: Industry competitive base pay ranging from $68,000 - $73,000 for this role. Base offers are determined by several factors including but not limited to your relevant work experience, education, certifications, location, internal pay equity, etc. A culture of recognition including new hire welcome announcements, service anniversary awards, referral bonuses, monthly All Employee Assembly, appreciation awards Generous Paid Time Off, including holidays, vacation days, personal days and sick days Comprehensive benefits package including medical, dental, vision, Flexible Spending Accounts (FSA), disability & life insurance, pet insurance and retirement savings Guided by our mission, we provide top tier diabetes supply coverage through our medical benefits program A company focus on offering mental health programs and work/life balance with most of our employees working remote Joining our dedicated team affords the gratification of knowing beyond a doubt that you will impact the lives and well-being of millions

YOUR MISSION AND ABOUT BLIZZARD QUALITY ASSURANCE (QA) At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes, including Warcraft, Overwatch, Diablo, and StarCraft, we've been creating genre-defining games for millions of players around the world for more than 30 years. We're on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration, and polish go into the Blizzard "secret recipe," but the most important ingredients come from talented people who share our vision. The concept of "Blizzard polish," that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It's a responsibility shared across the company - and its undisputed heart and soul is Blizzard QA. Blizzard QA is a close-knit team; we care about iteration, problem-solving, and succeeding as a group. We genuinely love what we do for a living and expect the same from everyone who joins us! This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The home studio for this role is Irvine, CA. JOB SUMMARY The Associate Quality Manager oversees Quality Assurance (QA) operations and testing for assigned team and product, ensuring software quality and process improvement. The Associate Quality Manager is a pivotal figure in ensuring the success and quality of our products, leading a team responsible for testing initiatives aligned with senior leadership strategies. They collaborate closely with leadership and key partners, offering valuable insights and services to enhance product quality. With a focus on quality and continuous improvement, they oversee all aspects of test execution and reporting, ensuring deliverables meet high standards. Their role involves creating and monitoring metrics and analyzing product quality and risks. Additionally, they play a key role in developing their team and leadership talent, championing best practices, and driving the long-term vision for quality assurance. WHAT YOU BRING TO THE TABLE * Lead a test team for a product, ensuring alignment with senior leadership initiatives and strategy across globally distributed teams. * Collaborate with development leads and provide high-value, quality-related services to the product area. * Oversee team test execution and reporting, ensuring the quality of all deliverables, workflows, and relationships. * Host test closure activities, such as testware evaluation, knowledge transfer, and retrospectives. * Create, monitor, and control metrics impacting product and team quality, analyzing product quality and usability, associated system limitations, and reporting on risk. * Collaborate with senior leadership on shifting work or resources to promote test quality, software development best practices, and enhanced * customer experience. * Develop training materials for the project team and lead workshops for test leadership requirements. * Lead and support projects and initiatives with regional teams, cross-functional partners, and QA teams. Provide resources and assistance and oversee adherence to the master test plan for the product. * Provide leadership, support and guidance to the assigned team, ensuring their performance is managed effectively and fostering a productive, positive, collaborative work culture. * Champion efforts that build synergy, trust, collaboration, and inclusivity within the organization. Own and manage relationships with key partners, resources, colleagues, and leaders ensuring transparency around critical decisions and trade-offs. * Performs other duties as assigned. MINIMUM REQUIREMENTS Experience * Minimum 6 years of experience in Quality Assurance. * Minimum 2 years directing the work of individual contributors and multiple levels of management and teams. * Experience with game engines, content and asset editors, and shared technology. Knowledge & Skills * Bachelor's Degree in a related field preferred. * Thorough understanding of Software Development Life Cycle (SDLC), specifically QA processes in agile and waterfall development environments. * Practical knowledge of relational databases such as Oracle, MySQL, & SQLServer. * Thorough understanding of Jira process for their team, able to navigate their project and enter defects with no oversight. * Proven ability to analyze, interpret, and act on data sets and complex workflows. * Excellent written and verbal communication, planning, organization, and time management skills. EXTRA POINTS * White box testing experience. * Certifications: PMP, Scrum Master and/or Product Owner, ISTQB. * Coding Knowledge: XML / HTML, JavaScript, Python, Java, C / C++ / C#, SQL. * High level of gaming knowledge and/or skill. * Passion for Blizzard's line of products and services. Your Platform Best known for iconic video game universes including Warcraft, Overwatch, Diablo, and StarCraft, Blizzard Entertainment, Inc. (****************** a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry's most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net, Xbox, PlayStation, Nintendo Switch, iOS, and Android. Our World Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty, World of Warcraft, Overwatch, Diablo, Candy Crush and Bubble Witch. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet! Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered! The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners. We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics. Rewards We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including: * Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance; * 401(k) with Company match, tuition reimbursement, charitable donation matching; * Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave; * Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others; * If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance. Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting *************************************** In the U.S., the standard base pay range for this role is $64,640.00 - $119,520.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role's range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.