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Become A Quality Management Coordinator

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Working As A Quality Management Coordinator

  • Communicating with Supervisors, Peers, or Subordinates
  • Making Decisions and Solving Problems
  • Establishing and Maintaining Interpersonal Relationships
  • Evaluating Information to Determine Compliance with Standards
  • Developing and Building Teams
  • Deal with People

  • Unpleasant/Angry People

  • Mostly Sitting

  • Make Decisions

  • $95,580

    Average Salary

What Does A Quality Management Coordinator Do At Lifeworks NW

* Trains LWNW staff on: Clinical Documentation, Billing and Coding, Feedback Informed Treatment, ACORN, Avatar, Chart Auditing, HIPAA, and Medicaid Fraud, Waste, Abuse.
* Occasionally fills in for other trainers as well.
* Provides research, conducts reviews/investigations, and writes recommendations regarding quality complaints, compliance issues and HIPAA violations.
* Drafts and updates policies and procedures pertinent to the Quality Management program.
* Organizes and facilitates internal and external audits.
* Facilitates quality improvement workgroups using various methods such as PDSA cycles, Root Cause Analysis, cause and effect diagrams, flowcharts, and change concepts.
* Follows all office policies and procedures either written or verbal.
* Attends internal and external meetings as required.
* Interacts with LWNW billing department to ensure proper documentation for service delivery.
* Trouble shoots EHR issues with clinical staff and identifies and reports EHR issues to IT.
* Creates and tests new forms and functions in the EHR and implements and trains staff.
* Participates in professional development activities, maintains professional affiliations and promotes staff interactions, harmony and teamwork.
* Meets performance standards for productivity, accuracy and quality of work, customer service, teamwork, attendance and punctuality as well as projects/objectives as defined in the Performance Review.
* Participates in regular individual and team meetings with supervisor.
* Attends occasional informational and clinical meetings which may include all staff and team meetings, consultation with other staff and required trainings.
* Understands the requirements of clinical documentation and its workflow and procedures in the electronic health record system and is able to run reports as needed.
* Checks e-mail/voice mail daily/throughout the day when working responding to contacts within appropriate timeframes
* Continually works to increase level of cultural sensitivity, awareness and competency

What Does A Quality Management Coordinator Do At HCA, Hospital Corporation of America

* The sepsis coordinator is a health care professional who works in collaboration with the medical and hospital staff to provide multidisciplinary care to the septic patient.
* The Coordinator provides clinical, professional expertise for patients, families and staff members.
* Scope of practice includes providing organized care to the patient with sepsis with focus on health promotion and disease prevention.
* The Coordinator also functions as an educator and coordinates care in critical care/sepsis patient care management, ensuring optimal patient care management and outcomes.
* The coordinator will collect and analyze data surrounding the sepsis patients to assist with documentation, coding, clinical care, and outcomes.
* Facilitates development and refines the sepsis protocol to become the standard of care within the facility, while providing and participating in the quality improvement process.
* Applies good verbal and nonverbal skills to achieve service goals of customer service and satisfaction.
* Collaborates with all members of the interdisciplinary team to achieve productive movement of the best practices within the organization.
* Maintains active involvement in nursing and hospital committees as necessary

What Does A Quality Management Coordinator Do At Northwell Health

* Coordinates Quality Management and Performance Improvement activities within the department.
* Interprets regulations to identify elements of patient care to be monitored and the monitoring criteria; and to establish systems and processes to ensure compliance with agency requirements.
* Collects and aggregates data of current patients for evaluation.
* Follows-up to ensure correction of identified problems.
* Develops a review-timeline including components of patient records to convey the pertinent quality-of-care issues.
* Evaluates care provided for patient outcome.
* Designs, implements and evaluates systems to improve care.
* Maintains documentation of patient's treatment, activity and condition.
* Educates and evaluates clinical and support department staff regarding quality management regulations and standards of care.
* Assists with education programs for patients and their families.
* Supports various outreach and support groups within the community.
* Performs related duties, as required

What Does A Quality Management Coordinator Do At Ascension Health

* Monitors and investigates known or suspected sources of infections in order to determine the source and ensure control.
* Reviews, analyzes, and implements regulations, standards, and/or guidelines of applicable governmental agencies and professional organizations.
* Collaborates in the development and delivery of educational programs and/or tools that relate to infection prevention, control, and epidemiology.
* Reports infection surveillance, prevention and control to local, state and federal public health authorities in accordance with law and regulation

What Does A Quality Management Coordinator Do At L.A. Care Health Plan

* The Quality Performance Management Coordinator works closely with the QPM management and staff along with the HEDIS Data Team supporting all of the activities of the HEDIS/Quality Performance Management (QPM) team and Director.
* This individual works with the HEDIS Project team to procure data, catalog electronic files, conduct follow up as needed, and prepare electronic medical record data from provider offices, IPAs and medical groups.
* The position involves a wide range of diverse activities to maximize the productivity and effectiveness of the QPM process

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How To Become A Quality Management Coordinator

Most medical and health services managers have at least a bachelor’s degree before entering the field. However, master’s degrees are common and sometimes preferred by employers. Educational requirements vary by facility.

Education

Medical and health services managers typically need at least a bachelor’s degree to enter the occupation. However, master’s degrees are common and sometimes preferred by employers. Graduate programs often last between 2 and 3 years and may include up to 1 year of supervised administrative experience in a hospital or healthcare consulting setting.

Prospective medical and health services managers typically have a degree in health administration, health management, nursing, public health administration, or business administration. Degrees that focus on both management and healthcare combine business-related courses with courses in medical terminology, hospital organization, and health information systems. For example, a degree in health administration or health information management often includes courses in health services management, accounting and budgeting, human resources administration, strategic planning, law and ethics, health economics, and health information systems.

Work Experience in a Related Occupation

Many employers require prospective medical and health services managers to have some work experience in either an administrative or a clinical role in a hospital or other healthcare facility. For example, nursing home administrators usually have years of experience working as a registered nurse.

Others may begin their careers as medical records and health information technicians, administrative assistants, or financial clerks within a healthcare office.

Important Qualities

Analytical skills. Medical and health services managers must understand and follow current regulations and adapt to new laws.

Communication skills. These managers must effectively communicate policies and procedures with other health professionals and ensure their staff’s compliance with new laws and regulations.

Detail oriented. Medical and health services managers must pay attention to detail. They might be required to organize and maintain scheduling and billing information for very large facilities, such as hospitals.

Interpersonal skills. Medical and health services managers discuss staffing problems and patient information with other professionals, such as physicians and health insurance representatives.

Leadership skills. These managers are often responsible for finding creative solutions to staffing or other administrative problems. They must hire, train, motivate, and lead staff.

Technical skills. Medical and health services managers must stay up to date with advances in healthcare technology and data analytics. For example, they may need to use coding and classification software and electronic health record (EHR) systems as their facility adopts these technologies.

Licenses, Certifications, and Registrations

All states require licensure for nursing home administrators; requirements vary by state. In most states, these administrators must have a bachelor’s degree, complete a state-approved training program, and pass a national licensing exam. Some states also require applicants to pass a state-specific exam; others may require applicants to have previous work experience in a healthcare facility. Some states also require licensure for administrators in assisted-living facilities. For information on specific state-by-state licensure requirements, visit the National Association of Long Term Care Administrator Boards.

A license is typically not required in other areas of medical and health services management. However, some positions may require applicants to have a registered nurse or social worker license.

Although certification is not required, some managers choose to become certified. Certification is available in many areas of practice. For example, the Professional Association of Health Care Office Management offers certification in medical management, the American Health Information Management Association offers health information management certification, and the American College of Health Care Administrators offers the Certified Nursing Home Administrator and Certified Assisted Living Administrator distinctions.

Advancement

Medical and health services managers advance by moving into higher paying positions with more responsibility. Some health information managers, for example, can advance to become responsible for the entire hospital’s information systems. Other managers may advance to top executive positions within the organization.

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Quality Management Coordinator jobs

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Quality Management Coordinator Career Paths

Quality Management Coordinator
Nurse Staff Nurse
Assistant Director Of Nursing
7 Yearsyrs
Utilization Review Nurse Registered Nurse Case Manager
Clinical Manager
8 Yearsyrs
Nurse Case Manager
Director Of Case Management
11 Yearsyrs
Quality Manager Operations Manager Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Performance Improvement Coordinator Operations Manager Service Director
Director Of Pharmacist
10 Yearsyrs
Quality Manager Program Manager Senior Project Manager
Director Of Project Management
12 Yearsyrs
Quality Improvement Coordinator Quality Improvement Manager
Director Of Quality
14 Yearsyrs
Project Manager Engineering Manager Quality Manager
Director Of Quality Management
13 Yearsyrs
Performance Improvement Coordinator Project Manager Operations Director
Executive Director Of Operations
8 Yearsyrs
Project Manager President Fellow
Medical Director
9 Yearsyrs
Utilization Review Nurse Staff Nurse
Nursing Director
9 Yearsyrs
Director Of Quality Plant Manager General Manager
Operations Director
9 Yearsyrs
Program Manager General Manager Account Manager
Operations Manager
7 Yearsyrs
Manager Home Health Aid Staff Nurse
Patient Care Manager
9 Yearsyrs
Quality Improvement Coordinator Director Of Quality Plant Manager
Program Manager
8 Yearsyrs
Manager Registered Nurse Utilization Review Nurse
Quality Improvement Manager
10 Yearsyrs
Program Manager Marketing Manager Operations Manager
Senior Operations Manager
9 Yearsyrs
Director Of Quality Operations Director
Senior Project Manager
12 Yearsyrs
Director Of Quality Management Vice-President Of Quality President Of Operations
Vice President And Manager
10 Yearsyrs
Director Of Quality Management Director Of Quality
Vice-President Of Quality
15 Yearsyrs
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Quality Management Coordinator Demographics

Gender

  • Female

    76.9%
  • Male

    21.7%
  • Unknown

    1.4%

Ethnicity

  • White

    78.5%
  • Hispanic or Latino

    10.4%
  • Asian

    7.9%
  • Unknown

    2.4%
  • Black or African American

    0.9%
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Languages Spoken

  • Spanish

    50.0%
  • Russian

    12.5%
  • French

    8.3%
  • Tagalog

    8.3%
  • Ukrainian

    4.2%
  • Ilocano

    4.2%
  • Mandarin

    4.2%
  • Cantonese

    4.2%
  • Korean

    4.2%
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Quality Management Coordinator Education

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Real Quality Management Coordinator Salaries

Job Title Company Location Start Date Salary
Quality Management Data Coordinator Northwell Health New York, NY Jan 08, 2016 $103,849
Quality Management Data Coordinator North Shore-LIJ Health System New York, NY Aug 01, 2013 $95,500
Quality Management Coordinator Suburban Hospital Bethesda, MD Feb 05, 2012 $88,155
Quality Management Coordinator Suburban Hospital Bethesda, MD Jun 19, 2008 $80,000
Quality Management Coordinator The Brooklyn Hospital Center New York, NY Aug 24, 2012 $74,880 -
$95,000
Point of Care & Quality Management Coordinator Swedish Edmonds Edmonds, WA Dec 02, 2012 $66,659
Quality Management Coordinator Mayo Clinic Rochester Rochester, MN Mar 15, 2010 $55,473
Quality Management Coordinator Mayo Clinic Rochester Rochester, MN Nov 28, 2010 $55,473
HIV Quality Management Coordinator Virginia Commonwealth University Richmond, VA Feb 11, 2013 $51,975

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Top Skills for A Quality Management Coordinator

QualityManagementProgramProceduresRegulatoryAgenciesPerformanceImprovementActivitiesPatientSafetyInternalAuditsPeerReviewProcessRiskManagementMedicalStaffNcqaQualityImprovementActivitiesJcahoCMSHealthPlanOversightMedicalRecordReviewsDataCollectionHedisManagementSystemProcessImprovement

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Top Quality Management Coordinator Skills

  1. Quality Management Program
  2. Procedures
  3. Regulatory Agencies
You can check out examples of real life uses of top skills on resumes here:
  • Reorganized departmental quality management program, implementing preliminary framework for ISO Quality System Essentials.
  • Contributed to program management functions including policies and procedures, curriculum development, budget administration, and records management.
  • Developed and maintained operating procedures and policies to maintain compliance with regulatory agencies annual audits.
  • Coordinate Quality Improvement & Medical Staff meetings quarterly, along with collecting, analyzing & reporting performance improvement activities.
  • Facilitated hospital wide quality assurance audits to ensure the environment of care was appropriate for patient safety and security.

Top Quality Management Coordinator Employers

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