Quality management coordinator jobs near me - 272 jobs

PAY: $80K - $90K VISA SPONSORSHIP: NO REMOTE: NO Our client is a full-service, tier one automotive supplier specializing in the design and production of lighting equipment, accessories, and electronic components. Our Ohio facility houses lighting and mold design, construction, production engineering, and dedicated associates in our Quality, Assembly, Sales, and Customer Service departments. HOW YOU WILL OUTSHINE : · Demonstrating solid organization skills · Being attentive to every detail · Exercising critical thinking · Solving problems · Working well independently and with a team WHAT YOU WILL BE DOING: Providing leadership and ensuring the full functionality of the QC department by: · Ensuring clarity of expectations and achievement of departmental targets by providing leadership through performance planning, on-going feedback, supporting Associates in the performance of their duties, and recognition activities. · Establishing, communicating, and measuring performance against objectives. · Ensuring policies and procedures are developed, implemented, disseminated and followed. · Identifying opportunities for continuous improvement and implementing new methods, elements or processes to the quality assurance system, quality management system and compliance achievement to outside certifications (ISO, CCC, etc.) · Strengthening quality the assurance system by monitoring and tracking quality and product performance and analyzing market, customer and in-house results. · Evaluating and addressing budgetary concerns. · Overseeing customer complaints, ensuring timely problem solving and cost-effectiveness. · Improving operations by reviewing and reporting reasons for suppliers' decline or improvement in ratings. · Regularly communicating with top management to ensure low customer complaints and ensure the ability of suppliers to create a quality product for a reasonable price. HOW YOU WILL QUALIFY: · Bachelor's degree in Engineering or related field or equivalent experience · 8 years of quality control experience in a manufacturing environment · 2 years of supervisory experience · Competent user of Microsoft Office Products. · Demonstrated knowledge of quality control techniques and processes · Knowledge of ASQC · Demonstrated analytical skills · Demonstrated oral and written communication skills WORKING CONDITIONS: · Ability to lift 40lbs · General Office Environment five (5) hours per day · Manufacturing Environment three (3) hour per day · Occasional overnight travel may be required to perform essential functions at remote locations or receive training. · Required to work overtime (unplanned and unscheduled) to meet customer deadlines and requirements. HAZARDS: · While performing the job the position is frequently exposed to: · Moving or mechanical parts. · Chemicals, noise and heat. · Moderate noise levels with specific areas required to wear hearing protection.

The Fountain Group is a national staffing firm and we are currently seeking a Quality Project Manager for a prominent client of ours. This position is in Columbus, OH 43219 Details for the position are as follows: Quality Intelligence Project Manager Location: Columbus, OH Schedule: Fully On-Site Pay Rate: $43-$46/hour The Opportunity The Commercial Quality Assurance organization is seeking a Quality Intelligence Project Manager to support global quality and compliance initiatives within a regulated nutrition and food manufacturing environment. This role is responsible for managing quality assessments, regulatory impact analysis, and cross-functional projects that support enterprise quality system objectives. Key Responsibilities Manage processes for implementing published regulations and standards, including monitoring, assessment, and change management activities. Assess and remediate current and future regulatory impacts on quality systems. Lead updates to policies, procedures, and systems to ensure compliance with global and market-specific requirements. Define project scope, develop project plans, and manage deliverables. Coordinate cross-functional teams and manage project timelines to ensure on-time completion. Identify and manage project risks and issues, escalating as appropriate. Address resource constraints through data-driven recommendations to mitigate compliance and business risk. Communicate clearly and consistently with stakeholders regarding scope, timelines, risks, and status. Ensure adherence to established project governance and PMO guidelines. Recommend and implement process improvements to enhance efficiency and effectiveness. Qualifications Required Bachelor's degree in a relevant discipline or equivalent experience (Business, Chemistry, Microbiology, Food Science, Engineering, or related field) 5-7 years of experience in a regulated food, nutrition, or manufacturing environment Experience supporting Quality, R&D, Project Management, Procurement, or Operations functions Knowledge of food GxP regulations and quality systems 3-5 years of project leadership experience Strong analytical, problem-solving, and critical-thinking skills Excellent written and verbal communication skills Proven stakeholder management and cross-functional collaboration experience Experience working with international teams or global operations Preferred Master's degree PMP certification or formal project management training Experience with nutritional, infant, or medical food products Continuous improvement experience (Lean, Six Sigma, or similar)

Akkodis is seeking a Quality Intelligence Project Manager for a 10 months contract opportunity with a client in Columbus OH(Onsite). Rate Range: $43/hour - $45/hour.; The rate may be negotiable based on experience, education, geographic location, and other factors. About the Role We are seeking an experienced Quality Intelligence Project Manager to join our Commercial QA Global Strategy team. In this critical role, you will lead multiple medium to large-scale quality and compliance projects, ensuring global regulatory requirements are effectively assessed, implemented, and sustained across manufacturing sites, affiliates, and the supply chain. You will work cross-functionally with Manufacturing, R&D, Regulatory Affairs, Supply Chain, and Quality teams to drive compliance initiatives, strengthen quality systems, and proactively manage regulatory changes impacting our global operations. This role offers high visibility and plays a key part in protecting product quality, regulatory compliance, and business continuity. Qualifications Required: Bachelors degree in a relevant discipline/or equivalent work experience is required (Business Administration, Chemistry, Microbiology, Food Science, Engineering). 5-7 years in a regulated nutritional food-manufacturing environment, preferably pediatric or medical nutrition products, in a Quality, R&D, Project Management, Procurement or Operations function and good knowledge of food GxP and nutritional regulations. Knowledge in nutritional manufacturing controls and quality systems. 3-5 years' experience in project leadership roles. Critical thinking/problem-solving skills. Well-developed interpersonal, communication and negotiation skills. Ability to plan and facilitate meetings. Effective Stakeholder Management Experience in working with international locations and partners Preferred Master's degree Project Management Professional (PMP) certification by the Project Management Institute (PMI) Ingredient expertise, process expertise, and formulation expertise in nutritional and infant concepts. Continuous improvement methods and application (for example: Lean, Six Sigma, Class A, etc.). If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ****************************. Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

Why E2 Optics? 🚀 Join Our Team as a QA/QC Coordinator at E2 Optics! 🚀 Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow. At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA-we believe in lifting each other up, mentoring with purpose, and celebrating every win. If you are looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America's largest and fastest-growing tech integrators and help us shape what's next. What You'll Do Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client's worksite safety policies and procedure Quality Assurance: Develop and execute the E2 Optics Quality Management System (QMS) for every project Collaboration: Partner with internal and external stakeholders to ensure adherence to quality standards Inspections & Reporting: Conduct quality inspections, generate data analytics, and track nonconformance reports Continuous Improvement: Drive Lean initiatives and contribute to the success of quality-driven projects Training & Coaching: Train internal teams on quality standards and procedures What We Are Looking For High school diploma or GED required Minimum of 2 years of field experience in structured cabling or data center cabling installations Experience with fiber installation and testing Strong communication and coaching skills Excellent analytical, decision-making, and problem-solving abilities Proficient in Microsoft Office (Outlook, Word, Excel) Ability to work under pressure while maintaining a positive, detail-oriented approach Experience in technical writing and developing QA/QC procedures is a plus What We Offer Competitive pay Opportunities for professional development and career growth BICSI training facilities A supportive and inclusive work environment Health, dental, and vision insurance Paid time off and holidays Work Environment and Physical Demands The standard work environment for this position is an indoors business office and construction environment. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must regularly carry and climb ladders to 20 feet. Must be able to operate equipment such as scissor lifts, telehandlers, boom lifts, and UTVs (buggies) if required to do so. The employee may also be required to work in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. An Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Actively recruits qualified women, minorities, disabled and veterans for all positions for which they are qualified.

About Invisible Invisible Technologies makes AI work. Our end-to-end AI platform structures messy data, automates digital workflows, deploys agentic solutions, measures outcomes, and integrates human expertise where it matters most. Our platform cleans, labels, and structures company data so it is ready for AI. It adapts models to each business and adds human expertise when needed, the same approach we have used to improve models for more than 80% of the world's top AI companies, including Microsoft, AWS, and Cohere. Our successes span industries, from supply chain automation for Swiss Gear to AI-enabled naval simulations with SAIC, and validating NBA draft picks for the Charlotte Hornets. Profitable for more than half a decade, Invisible reached $134M in revenue and ranked as the number two fastest growing AI company on the 2024 Inc. 5000. In September 2025, we raised $100M in growth capital to accelerate our mission of making AI actually work in the enterprise and to advance our platform technology. About The Role As a company redefining operations through AI innovation, our ability to deliver consistently high-quality outcomes is at the core of the value we provide to our clients. We are seeking a detail-oriented and impact-driven Delivery Quality Manager to ensure that our AI training and multilingual data operations maintain the highest standards of accuracy, consistency, cultural relevance, and linguistic excellence. In this role, you will work in close collaboration with some of the most influential organizations in generative AI and LLM development. You'll act as a quality guardian across our enterprise delivery programs-ensuring that our human-in-the-loop (HITL) workflows, advanced multilingual data generation processes, and high-touch client services operate at peak precision and reliability. You'll partner with Operations Managers, project leads, and client stakeholders to define and implement robust quality assurance protocols, drive performance improvements, and cultivate a culture of continuous enhancement across delivery teams. From proactive QA audits to root-cause analyses, you'll play a mission-critical role in maintaining the trust and satisfaction of some of the world's most forward-thinking AI labs and companies. This position requires an analytical mindset, a sharp eye for detail, and a passion for operational excellence. Success in this role means not only identifying problems-but creating scalable systems and frameworks to prevent them. You'll be on the front lines of building the standards that shape how human-generated data trains and improves the AI models of tomorrow. What You'll Do Cross-Functional Collaboration: Work closely with Delivery, Product, Engineering, and Customer Success teams to address quality concerns and build preventive measures. Process Optimization: Identify process inefficiencies or gaps in both AI data and multilingual pipelines, and work with relevant teams to streamline operations and improve delivery accuracy and speed. Reporting & Insights: Generate regular reports and insights on delivery performance trends, multilingual QA activities, and recommendations to leadership. Quality Assurance Strategy: Develop and implement comprehensive QA frameworks for large-scale AI data and multilingual delivery workflows, aligned with industry best practices and internal standards. Tooling & Automation: Evaluate and implement QA tools and automation frameworks to streamline quality checks and reduce manual errors across delivery pipelines. What We Need Bachelor's degree in Operations Management, Engineering, Computer Science, Linguistics, or related field. Proven expertise in language QA concepts and workflows, including linguistic quality assessment, cultural adaptation, and managing multilingual projects. 5+ years of experience in quality assurance, service delivery, or operations, preferably in a tech, localization or AI-focused environment. Deep understanding of delivery and multilingual lifecycles, QA methodologies, and performance metrics. Experience working in agile environments and using project management tools Strong analytical skills with experience in data-driven decision-making. Familiarity with AI/ML concepts and workflows is a strong plus. What's In It For You Invisible is committed to fair and competitive pay, ensuring that compensation reflects both market conditions and the value each team member brings. Our salary structure accounts for regional differences in cost of living while maintaining internal equity. For this position, the annual salary ranges by location are: Tier 1$132,000-$147,300 USDTier 2$120,000-$134,000 USDTier 3$108,000-$120,000 USD You can find more information about our geographic pay tiers here. During the interview process, your Invisible Talent Acquisition Partner will confirm which tier applies to your location. For candidates outside the U.S., compensation is adjusted to reflect local market conditions and cost of living. Bonuses and equity are included in offers above entry level. Final compensation is determined by a combination of factors, including location, job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process What It's Like to Work at Invisible: At Invisible, we're not just redefining work-we're reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what's possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won't just execute tasks-you'll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI. We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We're not for everyone, and we're okay with that. If you're looking for predictable routines, this isn't the place for you. But if you're driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you'll fit right in. Country Hiring Guidelines: Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility, most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process. AI Interviewing Guidelines: Our hiring team thoughtfully uses AI to support an efficient, engaging, and inclusive interview process. Since AI can also be a helpful tool for candidates, we've outlined expectations for using it ethically throughout your interview journey. Click here to learn more about how we use AI and our guidelines for candidates. Accessibility Statement: We're committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process at accommodation@invisible.email . Equal Opportunity Statement: We're an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law. Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. JOB SUMMARY: About this position: Title: Coordinator, Utilization Management Location: Remote within US ONLY (equipment provided, work must be done within the US only) Required Schedule: Full-time shifts from 8:00 AM to 5:00 PM EST (Sunday - Thursday or Tuesday - Saturday) some holiday coverage required. Hourly Salary: $19.00 - $20.00 ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member's performance objectives as outlined by the Team Member's immediate Leadership Team Member. About this position: Title: Coordinator, Utilization Management Location: Remote within US ONLY (equipment provided, work must be done within the US only) Required Schedule: Full-time shifts from 8:00 AM to 5:00 PM EST (Sunday - Thursday or Tuesday - Saturday) we cannot guarantee preferred shift and some holiday coverage required. Hourly Salary: $19.00 - $20.00 Responsibilities: Manage the Authorization process end to end, from initial notification, entry and submission of required information, follow up all the way to determination and discharge. Maintain detailed documentation of the record in the EMR system, in the internal CorroHealth system and in the Health Payer portals. Verify correct eligibility and benefits for patients. Act as a liaison between the hospital staff and the Health Payer to facilitate information sharing and successful process completion within allocated timeframe. Review timely filing guidelines regarding the utilization management process. Track and follow up with payers on pending authorizations to ensure timely responses. Contact payer to elicit further information regarding status, decisions and remove hurdles in the processing. Identify and escalate issues that may result in delays or denials. Manage assigned workload of accounts through timely follow up and accurate record keeping. Maintain compliance with HIPAA and other healthcare regulations. Minimum Qualifications: High School Diploma or equivalent. Associate degree in healthcare administration or equivalent preferred. 2 years of experience in hospital related billing/follow-up/healthcare setting/authorization field. Knowledge of/experience working with managed care contracts Experience working with customer support/client issue resolution management. Strong understanding of medical terminology and insurance processes. Experience working in EMR systems, Epic preferred. Excellent communication and organization skills. Strong multi-tasking skills, working in a face paced environment. Proficiency with MS Office and web systems. What we offer: Hourly pay: $19.00 - $20.00 (firm) Remote within US ONLY Equipment provided Medical/Dental/Vision Insurance 401k matching (up to 2%) PTO: 80 hours accrued, annually 9 paid annual holidays Life Insurance Short/Long term disability options Tuition reimbursement Professional growth and more! PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A is only intended as a guideline and is only part of the Team Member's function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Are you passionate about improving the quality of healthcare? Are you ready to leverage your talents to make healthcare better for everyone? Do you want the opportunity to give back to your community? Do you want to have fun at work ? Then join the growing team at Health Services Advisory Group (HSAG) that is transforming the delivery of healthcare in the United States! SummaryUnder supervision of the Director, the Quality Improvement Specialist (QIS) supports the Centers for Medicare & Medicaid Services (CMS) Quality Innovation Network-Quality Improvement Organization (QIN-QIO) Program by providing hands-on technical assistance and quality improvement (QI) support to healthcare providers-primarily nursing homes, hospitals, and physician practices. The QIS collaborates with providers to assess performance, conduct root cause analyses, and co-develop Quality Action Plans (QAPs) aligned with CMS priorities. This position plays a vital role in driving the adoption of evidence-based interventions, guiding providers through regulatory requirements, and helping them improve safety, care quality, and outcomes for Medicare beneficiaries through onsite visits, virtual coaching, and educational outreach. Core Competencies and Responsibilities- Provider Engagement and Relationship Management· Serve as the primary contact for assigned providers to promote participation and secure Provider Service Agreements.· Build and sustain collaborative relationships with providers and stakeholders to foster long-term engagement.· Clearly communicate complex healthcare and QI concepts via meetings, teleconferences, and written correspondence.· Refer inquiries appropriately and consult with supervisors and internal teams, when needed. QI and Technical Assistance· Apply evidence-based QI methodologies to conduct comprehensive assessments, perform root cause analyses, and deliver technical assistance aligned with CMS project goals and metrics.· Develop customized Quality Action Plans (QAPs) grounded in evidence-based interventions and recognized best practices.· Collaborate with internal teams and external stakeholders to implement effective QI interventions.· Deliver QI education, resources, and training to healthcare providers and stakeholders. Data and Reporting· Analyze clinical and operational data to identify performance gaps, interpret trends, and guide providers in implementing targeted QI strategies.· Provide tailored technical assistance through data analysis, QI coaching, and coordination of relevant resources.· Promptly and accurately document project activities, site visits, provider communications, and outcomes using HSAG and CMS-approved systems. Professional Development and Compliance· Maintain up-to-date knowledge of QI methodologies, tools, and best practices through continuous professional development.· Stay current on best-practice guidelines and regulatory updates from CMS, the Centers for Disease Control and Prevention (CDC), Substance Abuse and Mental Health Services Administration (SAMHSA), and other regulatory agencies. Project Execution and Team Collaboration· Manage multiple initiatives, deadlines, and deliverables with strong organization and accountability.· Contribute to the development of tools, educational content, reports, and other deliverables in a team environment.· Effectively shift strategies and support approaches to align with evolving program goals, regulatory updates, and emerging challenges in the healthcare environment.· Occasionally work extended hours to meet project deadlines.Other Qualifications Working knowledge of Microsoft Office, SharePoint, or similar productivity and customer relationship management (CRM) systems is preferred. Strong written and verbal communication skills, including experience delivering presentations, conducting training, and engaging with providers via phone and email. Commitment to improving healthcare quality, safety, and outcomes for Medicare beneficiaries. Detail-oriented with strong initiative, sound judgment, and the ability to manage multiple priorities independently. Education and Experience Requirement Bachelor's degree required; Master's degree preferred. Minimum of 5 years of experience in a healthcare-related field, including QI experience. LPN or RN preferred. Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, work load, rush jobs requiring non-regular work hours, or technological developments). HSAG is an EEO Employer of Veterans protected under Section 4212.If you have special needs and require assistance completing our employment application process, please feel free to contact us. EOE M/F/Veteran/Disability

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Day to Day Duties: These candidates will be looking auditing charts to make sure the health plan as a whole is taking necessary and correct action. They will be pulling information from charts for core measures and inputting into databases. Travel is about 20% to go into facilities to pull charts Company Job Description: Position Purpose: Analyze, develop, implement and monitor clinical QI initiatives to achieve healthy outcomes. · Perform duties and functions to comply with quality improvement programs according to state requirements. · Support Quality Assurance Performance Improvement work plan/initiatives. · Schedule and assist with committee and sub-committee preparation. · Assist in investigation and resolution of member quality of care complaints. · Audit medical records and monitor performance measures for heath care risk management, sentinel events and trends. Qualifications Minimum Education/Licensures/Qualifications: • RN required (bachelor's preferred) • 2+ years of clinical experience • 1+ year of quality improvement experience within healthcare (chart review) Soft Skills: Detail oriented Organized Someone who takes initiative- no hand holders!! Compensation Notes: 55,000-65,000 Eligible for 6% bonus Shift: 8:00-5:00 Additional Information Interested in being considered? If you are interested in being considered for this position, please click the apply button below. Or call Ashley Greene 407-478-0332 ext 169

LOCATION: Remote - preference for incumbents that live in North Carolina or within 40 miles of the NC border. This position requires travel as needed. GENERAL STATEMENT OF JOB Under the supervision of the Customer Service Quality Manager, the Quality Management Specialist resolves member and provider grievances/complaints, processes incident reports, conducts Unlicensed Alternative Living Site Reviews, assists with Home and Community Based Service (HCBS) Assessments, assists with NC Treatment Outcomes and Program Performance System (NC TOPPS) Surveys, completes any needed health/safety site visits and completes provider investigations as requested for Quality Management. The position is responsible for resolving grievances and complaints received by Vaya Health by or on behalf of any member/recipient who is dissatisfied with a Vaya contracted provider, a Vaya employee, or any aspect of Vaya or it's service delivery system. This is accomplished by processing complaint and grievance reports, coordinating resources, and communicating with all relevant parties throughout the grievance/complaint resolution process in a manner that is timely, thorough, fair, impartial, consistent, and compliant with applicable laws, rules and regulations. The position is responsible for ensuring all regulatory and accrediting guidelines/requirements are upheld throughout the resolution process. The position is responsible for reviewing incidents submitted into the Incident Response Improvement System (IRIS), Back-up staffing reports, and QM-11 reports submitted by providers in Vaya's network. The position provides technical assistance and support to ensure all reporting requirements are met related to incidents and may include document preparation, records requests and meeting facilitation. In addition, the position monitors Provider sites within the Vaya Health provider network receiving reimbursement for service provision under Medicaid, the Innovations waiver, and state funding. The position monitors the remediation of areas of non-compliance to ensure adherence to all applicable rules, regulations, and best practice models and to ensure the health and safety of persons receiving services. This position will also provide back up oversight and suport to NC TOPPS and HCBS activities when the designated primary staff person is out on leave. The position will also complete any investigations or health/safety reviews as assigned. The individual must be knowledgeable about Vaya's internal processes as well as providers, services, and stakeholders throughout the public behavioral health and intellectual/ developmental disabilities (IDD) system. ESSENTIAL JOB FUNCTIONS Grievance, Complaint, Incident, Health & Safety Response and Reviews: This position will support Provider Quality Operations and Customer Service Quality. Support of these operations may be accomplished through various activities like those listed below, and although day to day work may include activities related to these items this is not a limited list. At the manager's and director's discretion activities may be divided among the incumbents which may lead to some incumbents completing some of these tasks more than others, but all incumbents must be cross trained and able to complete all items. Activities may include, but are not limited to: Member/Recipient/Provider Grievance/Complaint Resolution The incumbent is responsible for managing assigned complaints and grievances by ensuring the concern of the individual is properly acknowledged, documented, and addressed to work toward informal resolution by: Answering questions from members, recipients, stakeholders, or others about the complaint/grievance process Timely resolving complaints and grievances through the following activities: Phone interviews with the filer and person(s) who have a legitimate role in the issue to be resolved (i.e. staff, legal guardians, providers, care managers, etc.). to obtain additional information or clarification; Consultation with Vaya staff, licensed clinicians, and subject matter experts Provider record/information request and record review Maintain timely responses to inquiries regarding grievances and complaints Provide recommendations and direction to both service providers and members in an attempt to eliminate repeated grievances of a similar nature Provide feedback to providers regarding written responses to grievances and complaints Recognize grievances and complaints that include health and safety issues that need to be immediately addressed by accurately depicting the situation in a case staffing to the CMO Recognize health and safety issues may require investigation including; but not limited to, an on-site review to ensure any Vaya members in service locations are safe. Incident Report Review, Tracking and Technical Assistance The incumbent reviews incident reports from all Vaya provider agencies within the catchment area and incident reports from provider agencies that have Vaya enrollees who receive services outside Vaya's catchment area. IRIS is a mandated electronic system for provider and LME/MCO to document the occurrence of Level II and III incidents. Incident review and response includes the following: Ensure the incident report is complete and has accurate information, request any additional or missing information Evaluate the cause/prevention section and provide technical assistance to the provider when standards for future prevention are not met Evaluate the likeliness that the incident will be in the media and alert the CMO Tracking and trending of incidents; report any trends of concern to CIRC. In addition, this position is also responsible for completing the following incident report related activities: Track and trend back-up staffing reports and compile and prepare data for quarterly reporting as needed Track and trend QM-11 (level 1 incident) reports Health/Safety Reviews including any Site Review Monitoring activities for AFL Site Reviews Use a standardized tool (checklist) for initial AFL site reviews and annually thereafter Ensure the site has met HCBS standards and approval Medication review Review the site for Health and Safety concerns that are specific to the member/recipient Inform/educate the Provider about Vaya procedures for monitoring of existing and new AFL homes Completion and delivery of all written findings to the Provider, and follow up on all deficiencies Assess sites for health/safety when required from grievances/complaints as part of investigations Investigations: Assisting with On site investigations completed by any Quality Management Team Complete assigned investigations related to grievances/complaints or health/safety requests Complete Report of Findings Complete Plans of Correction for Out of Compliance noted in Report of Findings Communicate with Providers related to investigation and outcomes Communicate with grievant/complainant/stakeholders as required for investigations Additional Tasks: Provide Backup to HCBS Provider Self-Assessment Review and Approval Process including: Upon submission, process and ensure Provider Self-Assessments are complete, accurate and meet criteria for HCBS standards, provide information and technical assistance to providers in response to incorrect or missing information. Provide Back up to NC TOPPS Activities to comply with state requirements including: Respond to NC TOPPS email inquiries, answer questions from providers or provider staff about NC TOPPS requirements, provide technical assistance to providers or provider staff on NC TOPPS. KNOWLEDGE OF JOB Ability to develop practical, thorough, and creative solutions to complex problems Ability to conduct data analysis and recognize trends is essential Ability to effectively communicate trends within Vaya to address potentially serious issues is required Ability to actively listen to grievances and complaints while maintaining a positive outlook and attitude with members, co-workers, and stakeholders Ability to work remotely (from home) with little supervision and function as a self-starter Flexible worker who readily accepts assigned tasks, manages unfamiliar situations, and searches for every opportunity to help the team Excellent time management skills, including the ability to manage competing priorities and to complete tasks in a timely and accurate manner Highly productive and motivated individual who takes pride in a job well done, demonstrates initiative and is committed to self-accountability Strong attention to detail and extreme precision and accuracy Ability to work collaboratively with individuals at all levels and with varying backgrounds both within and outside of Vaya and build strong working relationships Strong organizational skills with the ability to multi-task Ability to manage constant transformation and adapt to changing mandates from regulatory authorities as well as Vaya executive leadership Ability to maintain the confidentiality of sensitive information in accordance with applicable laws, policies, rules and regulations Ability to problem-solve and provide practical, thorough, and creative solutions to work tasks Ability to learn, interpret independently, and apply a variety of complex policies and procedures Good working knowledge and proficiency in Adobe and Microsoft Office 365 products (Word, Excel, Outlook, PowerPoint, Teams, Visio, SharePoint, etc.) Familiarity with Navex software products (PolicyTech, EthicsPoint) a plus Thorough knowledge of how to use standard office equipment, including printers, scanners, and fax machines Knowledge of North Carolina's public behavioral health and I/DD system, including Vaya providers, services, and stakeholders, preferred Ability to work independently is essential Ability to research multiple Electronic Records Systems -Ability to understand claims data Ability to understand both physical and behavioral health diagnoses Ability to synthesize information gathered in the grievance process to write a succinct resolution letter Ability to interact with team while performing grievance resolution lead duties in a respectful manner Ability to use critical thinking skills, work independently with little or no direction, demonstrate initiative, and function as a self-starter Ability to develop practical, thorough, and creative solutions to complex problems EDUCATION & EXPERIENCE REQUIREMENTS High school diploma or GED required. Bachelor's degree in a Human Services field preferred. Must have A minimum of two years of experience in quality management, data collection and analysis is required, preferably within a behavioral health organization OR a minimum of two years of experience providing care and/or customer service in an acute care, physical health, physician and/or hospital setting. The Tailored Plan does not require NC Residency for this role; however, it is the preference of Vaya and the Quality Management department that incumbents of this role fall within the guidelines of NC Residency Requirement per the Tailored Plan and reside in North Carolina or resides within 40 miles of the North Carolina border. Preferred work experience: Meeting the requirements of being a Qualified Professional per 10A NCAC 27G .0104 preferred. Preferred licensure/certification: National Certified Investigator & Inspector Training and Certification is preferred. PHYSICAL REQUIREMENTS Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading. Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers. Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time. Mental concentration is required in all aspects of work. RESIDENCY REQUIREMENT: Prefer incumbent reside in North Carolina or within 40 miles of the North Carolina border. SALARY: Depending on qualifications & experience of candidate. This position is non-exempt and is eligible for overtime compensation. DEADLINE FOR APPLICATION: Open until filled APPLY: Vaya Health accepts online applications in our Career Center, please visit ****************************************** Vaya Health is an equal opportunity employer.

The Manager, Coding Quality is responsible for providing oversight of teammates and vendor teams to ensure medical coding practices are compliant with regulatory standards. The scope of this job includes evaluating the department coding audit program and collaborating with operations and education teams to ensure quality, education, and productivity are achieved. We invite you to apply today and join us in shaping the future of healthcare! Key Responsibilities: Manage the quality program by understanding and applying COPs, coding guidelines, and all other appropriate CMS program guidelines as it relates to home health care and hospice into day-to-day activities and ensure these standards are followed by the team. Manage stateside workforce and workforce planning by monitoring daily production queue metrics to anticipate and address staffing challenges in real time. Evaluate identified education enhancement opportunities for medical coding professionals, review changes in the quality metrics, and assist in education development and execution as needed. In partnership with the coding operations team, plan and prioritize maintaining an adequate threshold of highly trained medical coders that ensure client satisfaction. Analyze and report key performance indicators data to relevant teammates on a regular basis, assess trends as needs to anticipate issues, and ideate solutions as data indicates. Perform other job duties as assigned. Required Qualifications: Bachelor's Degree or equivalent work experience At least 4-6 years of relevant work experience At least 0-1 years of relevant management work experience Coding Certified (HCS-D or BCHH-C) OASIS certification and/or experience in OASIS review Job Expectations: Willing to work additional or irregular hours as needed Must work in accordance with applicable security policies and procedures to safeguard company and client information Must be able to sit and view a computer screen for extended periods of time #LI-KL2 #LI-Remote WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference. WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace. Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates. Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky: Excellent medical, dental, and vision benefits Mental health benefits through TelaDoc Prescription drug coverage Generous paid time off, plus 13 paid holidays Paid parental leave 100% vested 401(K) retirement plans Educational assistance up to $2500 per year

The primary function of the Quality Program Manager is responsible for providing day to day management of the quality improvement program. Responsible for coordinating activities of quality department staff, suggesting process changes, measuring data, and completing QA activities to achieve organization goals for quality measures for programs like UDS, Accountable Care/Clinically Integrated Networks, Ohio Medicaid CPC, CPC Kids, CMC, and individual insurance plan contracts. Reports to: Director of Quality and Clinical Systems Supervises: Yes Dress Requirement: Business Casual Work Schedule: Monday through Friday during standard business hours Times are subject to change due to business necessity Exempt Essential Job Duties and Responsibilities Work with supervisor and members of clinical leadership to develop, implement, monitor, and measure plans to improve processes and quality outcomes. Work with supervisor, clinical leadership, data analytics team, and external data vendor Unity PHM to analyze data, clean data, and perform quality assurance activities. In collaboration with supervisor, Chief Medical Officer, and others, the position is responsible for carrying out system-wide quality programs. Assists with developing, planning, and implementing policies and procedures. Works closely with supervisors, clinical teams, and non-clinical teams for quality improvement efforts. Assists with designing processes for quality improvement purposes. Plays a key role in maximizing revenue from value-based care, pay-for-performance, and risk adjustment contracts. Ensure compliances with program requirements. Examples include individual insurance plan contracts, Accountable Care/Clinically Integrated Networks, Ohio Medicaid CPC, CPC Kids, and CMC programs. Focuses on better healthcare value and quality, including the improvement of clinical outcomes, patient experience, patient safety, costs, revenue, productivity, efficiency, employee and physician satisfaction, and process reliability. Leads or participates in meetings related to quality improvement. Coordinate, manage and report UDS measures and other data related to clinical quality. Manages performance improvement projects to assure milestones and key performance indicators are met within defined parameters. Documents the results of projects, and submits other documentation as requested. Develop and motivate department staff. Interview, monitor time and attendance, and manage performance of subordinates. Report on clinical quality measures internally and externally. Provide updates to internal and external stakeholders on progress in quality initiatives. Support data collection and reporting related to grants. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Qualifications Education: Bachelor's degree in a related field required. Examples include nursing, healthcare administration, public health, or similar. Certifications such as CPHQ and Lean Six Sigma are beneficial, but not required. Experience: At least four years of experience in the healthcare field, quality, data analytics, and/or management strongly preferred. Master's level education and appropriate background may substitute for some experience. Knowledge of clinical operations including the functions of the front and back-office utilization information systems is preferred. Previous experience working in an outpatient clinic is preferred. Knowledge/Abilities: Excellent communication skills, both written and verbal, are required. Strong organization and time management skills are required. Ability to work independently and demonstrate initiative is required. Proficiency with Microsoft Office is required. Displays cheerful demeanor and makes positive comments when on duty. Works cooperatively with other staff members. Displays sensitivity in a multi-cultural environment. General understanding of the medical billing process is preferred. Equipment Operated : Telephone Computer Printer Fax machine Copier Other office equipment as assigned Other office and medical equipment as assigned Facility Environment : Heart of Ohio Family Health operates in multiple locations, in Columbus, OH. All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room, business offices, hallways and private toilet facilities. All facilities are ADA compliant. The patient examination rooms and office area is: kept at a normal working temperature sanitized daily maintains standard office environment furniture with adjustable chairs maintains standard office equipment; i.e., computer, copier, fax machine, etc. at a normal working height Physical Demands and Requirements : these may be modified to accurately perform the essential functions of the position: Mobility = ability to easily move without assistance Bending = occasional bending from the waist and knees Reaching = occasional reaching no higher than normal arm stretch Lifting/Carry = ability to lift and carry a normal stack of documents and/or files Pushing/Pulling = ability to push or pull a normal office environment Dexterity = ability to handle and/or grasp, use a keyboard, calculator, and other office equipment accurately and quickly Hearing = ability to accurately hear and react to the normal tone of a person's voice Visual = ability to safely and accurately see and react to factors and objects in a normal setting Speaking = ability to pronounce words clearly to be understood by another individual

Remote, Nationwide - Seeking Data Quality Coordinator Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside. Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity * Serve as primary point person between Data Team and Data Acquisition to coordinate receipt of hospital files, validation, and updates to files as needed. * Develop and implement validation workflows involving cross functional teams to assess new data feeds and files to ensure accuracy and consistency between the acquired data and source systems, such as client hospital EMR systems or sources internal to the organization. * Validate data accuracy by working closely with Subject Matter Experts or Medical Directors and their Site Leadership Teams to reconcile data discrepancies and guide requests to completion. * Create training content and provide centralized guidance for cross functional team members on their roles in validation to ensure accurate reporting. * Collaborate with Data Engineering to assess data findings from quality checks and anomaly detection, conduct initial troubleshooting, and escalate problems to appropriate teams when necessary. * Work with data team to track and report on data completeness and quality metrics, including the fill rates of key data elements from source systems, and escalate for individual sources or clients when certain thresholds are met. * Document data quality issues and troubleshooting efforts as incidents and tickets in ServiceNow and/or Jira, ensuring detailed records of incidents and tracking of resolutions. * Communicate issues, blockers, or changes to data feeds to downstream parties or users and ensure timely resolution or escalation when necessary. * Continuously improve data quality standards, processes, and workflows to ensure data accuracy across sources. * Lead and participate in cross-functional data quality improvement projects aimed at enhancing the integrity of the data in the Enterprise Data Warehouse and its downstream products. * Collaborate with internal stakeholders, including Product Owners/Program Managers, Data Engineers, and Data Acquisition teams to define data quality project objectives, timelines, and deliverables. * Design and implement initiatives to automate and streamline data quality monitoring and validation processes, reducing manual effort and increasing overall efficiency. * Provide regular project updates, documentation, and outcomes to senior leadership, offering data-driven insights and recommendations for further improvements. Required Experience and Competencies * Associate's degree, or combination of education and experience that demonstrates the attainment of the requisite knowledge, skills, and abilities required. * 2+ years of experience in data quality, data analysis, quality assurance, or related roles in a healthcare setting required. * Experience collaborating with cross-functional teams and stakeholders required. * Familiarity with incident management or ticketing platforms such as ServiceNow, Zendesk, or Jira required. * Experience working with data in various formats, coordinating efforts across different teams, communicating and escalating issues, creating and driving effective and repeatable testing and approval processes, and providing validation and testing support as needed is required. * Bachelor's Degree preferred. * Experience working with hospital EMR/EHR systems such as Cerner, Epic, or Meditech preferred. * Project-based experience improving data quality or data workflows preferred. * Basic SQL skills for querying data sources or troubleshooting issues preferred. * Experience using Business Intelligence applications such as Tableau or PowerBI preferred. * Familiarity with HL7 data and feeds is a plus, with the ability to understand and work with healthcare data exchanged between systems preferred. * Excellent written and verbal communication skills, with the ability to convey complex information to both technical and non-technical audiences. * Strong analytical and problem-solving abilities and attention to detail when working with data. * Familiarity with HIPAA regulations and best practices for handling sensitive healthcare data, ensuring compliance in data validation, storage, and sharing processes. * Strong proficiency in Microsoft Excel. * Ability to navigate data in various file formats such as Excel, CSV, and TXT. The Community Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars. * Monthly wellness events and programs such as yoga, HIIT classes, and more * Trainings to help support and advance your professional growth * Team building activities such as virtual scavenger hunts and holiday celebrations * Flexible work hours * Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more Benefits & Beyond* Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. * Superior health plan options * Dental, Vision, HSA/FSA, Life and AD&D coverage, and more * Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% * Outstanding Paid Time Off: 3-4 weeks' vacation, Paid holidays, Sabbatical * Student Loan Refinancing Discounts * Professional and Career Development Program * EAP, travel assistance, and identify theft included * Wellness program * Vituity community initiatives including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more * Purpose-driven culture focused on improving the lives of our patients, communities, and employees We are excited to share the base salary range for this position is $31.24 - $39.05, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company's annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. * Benefits for part-time and per diem vary. Please speak to a recruiter for more information. Applicants only. No agencies please.

OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals-every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it's decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We are looking for a detail-oriented and organized Data & Quality Assurance Project Coordinator to support the planning, execution, and completion of key projects. This role combines project coordination with quality control - ensuring that data, reports, and processes meet the highest standards of accuracy and consistency. Proficiency in Power BI, strong data management skills, and a focus on continuous improvement are essential for success in this fast-paced environment. Key Responsibilities Support end-to-end project management tasks, ensuring timely and high-quality delivery. Use Power BI to analyze, visualize, and validate data for actionable insights. Implement and maintain QA checks on data, reports, and project deliverables to ensure accuracy and reliability. Maintain thorough project documentation and perform data validation and quality audits. Collaborate with cross-functional teams to identify process gaps and drive improvements. Support decision-making by preparing detailed, accurate, and visually clear reports. What We're Looking For Proficiency in Power BI and Microsoft Office (especially Excel). Strong attention to detail, organizational, analytical, and quality assurance skills. Experience with data entry, validation, and dataset management. Familiarity with QA methodologies or data testing processes is a plus. A basic understanding of database systems and validation processes. Proficiency in Ukrainian and/or Russian languages. If you thrive on ensuring both project success and data integrity, and you value precision as much as progress, we'd love to hear from you! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Koniag Technology and Infrastructure Solutions, LLC, a Koniag Government Services company, is seeking a Quality Coordinator - Lead Trainer to support KTIS and our government customer. This position requires the candidate to be able to obtain a Public Trust. This is a remote position. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Koniag Technology and infrastructure Solutions (KTIS) is seeking an experienced Quality Coordinator - Lead Trainer to drive our training initiatives and quality assurance programs. The ideal candidate will have a strong background in developing training materials, delivering effective training sessions, and implementing quality monitoring processes. This role is essential in ensuring our team maintains the highest standards of service excellence through continuous learning and quality improvement. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** The Quality Coordinator - Lead Trainer will be responsible for developing and implementing training programs while overseeing quality assurance processes. Principal responsibilities will include but are not limited to: + Design, develop, and deliver comprehensive training programs for new and existing staff + Create and maintain training materials, including manuals, e-learning modules, and job aids + Assess training needs and develop curricula to address skill gaps and performance improvement + Lead new hire onboarding and training processes to ensure quick and effective ramp-up + Establish and maintain quality monitoring systems to evaluate employee performance + Conduct regular quality assessments through call monitoring, side-by-side observations, and performance data analysis + Provide constructive feedback to employees and develop action plans for performance improvement + Create and track key performance indicators (KPIs) related to training effectiveness and quality metrics + Collaborate with department managers to align training and quality initiatives with business objectives + Implement coaching programs to support continuous staff development + Stay current with industry best practices in training methodologies and quality assurance + Develop and maintain a knowledge repository of training resources + Coordinate with subject matter experts to ensure training content accuracy + Prepare and present regular reports on training outcomes and quality performance + Identify trends in performance issues and develop targeted training interventions **Education and Experience:** + Bachelor's degree in Education, Training and Development, Business Administration, or related field + 5-7 years of experience in training development and delivery, preferably in a contact center or customer service environment + Proven experience in quality assurance programs and performance monitoring + Background in adult learning principles and instructional design **Required Skills and Competencies:** + Strong instructional design skills with experience creating effective training materials + Excellent presentation and facilitation skills for diverse learning audiences + Knowledge of quality monitoring techniques and performance measurement + Experience with learning management systems (LMS) and e-learning platforms + Strong analytical abilities to evaluate training effectiveness and quality metrics + Excellent verbal and written communication skills + Ability to coach and mentor staff at all levels of experience + Proficiency in developing and implementing quality standards + Experience with performance management and improvement planning + Strong organizational skills and attention to detail + Ability to manage multiple projects simultaneously + Proficiency with Microsoft Office suite, particularly PowerPoint and Excel + Experience creating and delivering engaging virtual and in-person training + Understanding of adult learning theories and application + Problem-solving skills to address performance and quality issues **Desired Skills and Competencies:** + Training or quality management certifications (Certified Professional in Learning & Performance, Six Sigma, etc.) + Experience in government contracting environments + Knowledge of call center or customer service operations + Familiarity with multimedia training development tools + Experience with quality management frameworks + Background in change management methodologies + Knowledge of ITIL practices and IT service management + Experience with data analysis and statistical methods + Proficiency with video creation and editing tools + Experience with gamification in training + Knowledge of accessibility standards for training materials + Experience in contact center workforce management + Background in process improvement methodologies + Familiarity with project management principles + Experience developing training for technical subject matter **Security Requirement:** + Ability to obtain a Public Trust **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations. _Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _****************** _._ **_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_** **Job Details** **Job Family** **Human Resources** **Job Function** **Training/Development Specialist** **Pay Type** **Salary**

Job Description Kleinert's Inc. is looking for a dedicated Quality Assurance & Process Improvement Coordinator to join our team. This full-time remote position offers an excellent opportunity to ensure our products meet the highest standards of quality while improving operations across the organization. As a Quality Assurance & Process Improvement Coordinator, you will play a vital role in driving operational excellence and enhancing the reliability of our consumer goods. In this role, you will be responsible for developing and implementing quality assurance and process improvement strategies that improve operations, enhance product reliability, and elevate customer satisfaction. You will collaborate closely with various departments to identify areas for improvement and support initiatives that foster a culture of quality throughout the company. Responsibilities Develop and implement quality assurance and process improvement protocols and processes Analyze quality and operational data to identify trends and improvement opportunities Collaborate with product development and operations teams to ensure compliance with quality standards Lead corrective actions and continuous improvement initiatives Assist in training staff on quality assurance and process improvement procedures Requirements 2+ years of experience in quality assurance, operations, or process improvement Strong understanding of QA methodologies, process improvement tools, and operational workflows Proficiency in quality management and process improvement software

Job Description MEP QA Commissioning Coordinator (Columbus, OH) Department: Data Center Construction Duration: 6-month Contract-to-Hire Work Model: On-site We are seeking a detail-oriented and disciplined MEP QA Commissioning Coordinator to support the quality assurance and commissioning efforts for a large-scale data center construction projects. This position plays a critical role in ensuring mechanical, electrical, and plumbing systems are installed, tested, and turned over in full compliance with design intent, project standards, and reliability requirements. The ideal candidate has hands-on field experience with MEP systems, familiarity with commissioning processes, and a strong understanding of quality documentation, testing procedures, and system turnover requirements in mission-critical environments. Key Responsibilities: Quality Assurance & Documentation: Perform field inspections of mechanical, electrical, and plumbing installations to verify compliance with project drawings, specifications, and applicable codes (NEC, NFPA, ASME, etc.). Track and document QA/QC progress through inspection checklists, redlines, and punch list items. Support the review and validation of system installation records, test documentation, and vendor certifications. Participate in quality audits and ensure all deviations or deficiencies are properly recorded and resolved before system acceptance. Commissioning Support: Assist in the execution of commissioning activities for MEP systems, including pre-functional checks, functional testing, and integrated systems testing. Support the commissioning team by preparing and maintaining test scripts, commissioning documentation, and field data collection tools. Verify equipment startup and system performance in alignment with commissioning procedures and acceptance criteria. Participate in commissioning meetings, coordinate test readiness with contractors, and help manage the resolution of commissioning issues. System Turnover & Closeout: Assist in the preparation and organization of system turnover packages, including as-built documentation, test results, O&M manuals, and training materials. Support validation of all required documentation prior to final client handover. Ensure that all QA/commissioning deliverables are properly tracked, logged, and submitted in accordance with project turnover schedules. Safety & Compliance: Adhere to all site-specific safety policies and procedures. Promote and support a culture of safety, quality, and accountability on the jobsite. Qualifications: High school diploma or equivalent required; technical certification or associate degree in mechanical, electrical, or construction disciplines preferred. 3-5 years of experience in MEP fieldwork, quality assurance, or commissioning within data centers, industrial, or mission-critical environments. Working knowledge of mechanical and electrical systems such as chilled water, CRAC/CRAH units, generators, UPS systems, switchgear, and power distribution. Familiarity with commissioning standards and guidelines (ASHRAE, NEBB, or similar). Experience using QA/commissioning software tools (e.g., Procore, BIM 360, CxAlloy, or custom databases). Strong organizational and communication skills, with attention to detail and documentation accuracy. Ability to interpret MEP drawings, P&IDs, and control diagrams. Comfortable working on active construction sites; must be able to lift, bend, climb, and access mechanical/electrical spaces as needed. APPLY NOW! *Connect with your Catapult Recruiter: Kailyn Hartley, directly at * *NOT AVAILABLE FOR C2C CONTRACTING* MEP | QA Commissioning Coordinator | CxAlloy | Procore | BIM 360 | Data Center Construction | Validation | Functional Performance Testing (FPT) | Integrated Systems Testing (IST) | Redlines & As-Builts | Level 1-5 Commissioning (L1-L5) | Turnover Packages (TOP) | Critical Infrastructure (UPS/Generators/PDU) | ASHRAE / NEBB Standards | P&ID | Control Diagrams | Punch List Management

The Quality Coordinator collects all pertinent information regarding Nutrition complaints and documents these complaints in a manner that is in accordance with the FDA regulations governing our business. The Coordinator assists in the investigation and resolution of all quality concerns and works closely with Division Quality Assurance, Medical Safety and Surveillance, Legal, Regulatory and Public Affairs. Undergraduate degree in Nursing Required.(2-3 years experience in nursing preferred) Additional Information

Job: Quality Management Specialist( Full-time) We're a Japanese manufacturing company for the automotive, electronics, medical devices, and industrial equipment sectors. Job Purpose: To implement IATF and ISO quality systems, with assistance from global team. To confirm Quality parts are delivered to the customer, per the standards in the Quality Manual To reduce risks and costs associated with producing nonconforming parts. To understand and update the Quality Manual, along with global team. Maintain overall Quality system in plant Duties: Follow all safety rules. Create and update Quality documentation, both for certification and mass production Maintain compliance of IATF 16949 / ISO 9001. Input / maintain all customer portals on all quality related activities (scorecards, PPAP submissions / dates, etc). Communicate all quality issues internally with appropriate supervisors and management Proficient with Microsoft office (i.e. Excel, Word and Power point). Other quality duties as assigned. Skills and Abilities: Lift up to 40 pounds Quality Inspection Experience ISO 9001 Certification Experience Quality Control Data Analysis PPAP Process Experience Experience in automotive manufacturing Fluency in Chinese *Extensive experience in automotive manufacturing operations with a comprehensive understanding of the entire production workflow is a huge plus Location: Lancaster, Ohio Salary: DOE $55,000.00 - $72,000.00 per year Benefits: 401(k), Dental, Vision, Health insurance, Paid time off Visa Support: No Package Details

Your experience matters At Columbus Springs - Dublin, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. What we offer Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: Health (Medical, Dental, Vision) and 401K Benefits for full-time employees Competitive Paid Time Off Employee Assistance Program - mental, physical, and financial wellness assistance Tuition Reimbursement/Assistance for qualified applicants And much more... About Us People are our passion and purpose. Columbus Springs - Dublin is a 72 bed hospital located in Dublin, OH, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters How you'll contribute The Quality Coordinator is responsible for the collection and analysis of data on Facility performance, incidents, and documentation to ensure provision of quality care. Assists in the development and delivery of Performance Improvement, Risk Management and Staff Development activities throughout the assigned Facility to ensure that all state, federal, TJC standards for care consistently met. Assists in investigating incidents as needed. Performs a wide range of activities to facilitate healthcare quality, regulatory compliance, risk management, and advocacy services for the Facility and the effective implementation of customer service initiatives provided by the Facility. Ability to effectively handle a wide variety of processes and tasks as delegated by the Director of Quality. Must demonstrate excellent communication and customer service skills. Essential functions: Demonstrates excellent customer service skills in assisting patients and visitors in a prompt and courteous manner. Reviews all patient, family or other written concerns regarding the Facility, staff and/or program according to policy Organizes and prepares materials for various meetings as required. Investigate patient concerns, take actions and provide mediation toward problem resolution in a timely manner Tracks and trends all patient feedback, reporting results to Director of Quality. Support the commitment of our Facility in adhering to Federal, State, and local rules and regulations governing ethical business practices for healthcare providers. Assists with medical record audits and spot checks to monitor regulatory compliance and documentation quality. Collects incident reports; records, analyzes, investigates data and reports to Quality Director. Assist QA Director with projects that improve care for all patients across facilities. Performs safety rounds on the units at facility to identify risks and safety concerns and reports these to unit supervisor immediately and to QA Director as soon as possible. Support the commitment of our Facility in adhering to Federal, State, and local rules and regulations governing ethical business practices for healthcare providers. Maintain patient confidentiality as outlined by HIPAA/42CFR Part II. Qualifications and requirements Education: Bachelor's degree in a health related field preferred. 3 years' experience in a healthcare facility, previous experience in a psychiatric health care facility preferred. License: Clinical license preferred Required Skills: Proficient in Microsoft Word and Excel. Ability to analyze complex information and use problem solving skills to determine appropriate solutions. Previous quality and patient advocacy experience preferred, strong customer service experience required. CPR certification and Crisis Prevention Training (CPI) within 30 days. May be required to work flexible hours and overtime. EEOC Statement: Columbus Springs - Dublin is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.