What does a quality management coordinator do?
A quality management coordinator is in charge of organizing and overseeing quality control and assurance procedures in a company. They typically work at manufacturing facilities where they gather and analyze extensive data, conduct research and analysis, establish quality guidelines and protocols according to company standards and regulations, delegate tasks among staff, and evaluate quality management programs to ensure their efficiency. Moreover, a quality management coordinator must lead and encourage staff to reach goals, all while promoting and enforcing the company's policies and regulations.
Quality management coordinator responsibilities
Here are examples of responsibilities from real quality management coordinator resumes:
- Manage product and environmental sampling for chemical and microbial analysis to meet HACCP requirements.
- Develop training modules/sessions for new hire and current employees that ensure CMS and URAC compliance.
- Initiate LTRAC training and educate the staff of the requirements to meet all CMS standards.
- Generate monthly QA medical staff reports and organize monthly medical staff meetings; follow up with Medicare denial letters
- Coordinate, organize, and implement the quality requirements for both Medicaid and Medicare programs including quality projects (e.g.
- Promote hospital quality initiatives by educating multiple hospital department staff and patients.
- Perform telephonic concurrent and retrospective reviews on patients, review denials, and review patient medical records.
- Lead cross-functional QA efforts across multiple projects within a release ensuring accurate, on-time delivery of require functionality with production-ready quality.
- Provide oversight in technical design reviews of software and application development projects to ensure compliance with department and agency technical strategies.
- Perform outreach to physician offices to encourage the importance of implementing an EMR system.
- Work with a team of other master's candidates to uncover the issues in EMR input process.
- Train employees on SPC application and techniques, sampling plan, and all phases of QA relate inspections.
- Attend the daily production meetings, use SPC to enact process/tooling changes on the floor and to the machines.
- Assist in providing reappointment data for medical staff credentialing and privileging activities for physician OPPE reports
Quality management coordinator skills and personality traits
We calculated that 15% of Quality Management Coordinators are proficient in Quality Management, Patients, and Patient Care. They’re also known for soft skills such as Analytical skills, Communication skills, and Detail oriented.
We break down the percentage of Quality Management Coordinators that have these skills listed on their resume here:
- Quality Management, 15%
Coordinated quality management and credentialing activities for NCQA accreditation and DOI compliance for North Carolina and South Carolina in management role.
- Patients, 11%
Performed telephonic concurrent and retrospective reviews on patients, reviewed denials, and reviewed patient medical records.
- Patient Care, 10%
Assisted and managed abstraction of hospital core measures to ensure compliance with nationally recognized quality patient care processes and clinical outcomes.
- Risk Management, 5%
Facilitated risk management committee activities and data abstraction for regulatory compliance and quality improvement projects.
- Patient Safety, 5%
Design monitoring plans and monitor principal investigator initiated trials to ensure patient safety and study compliance for on-site and remote studies.
- Data Analysis, 4%
Core Measure Specialist (Abstraction, Data Analysis, Reporting, Staff Education
Common skills that a quality management coordinator uses to do their job include "quality management," "patients," and "patient care." You can find details on the most important quality management coordinator responsibilities below.
Analytical skills. To carry out their duties, the most important skill for a quality management coordinator to have is analytical skills. Their role and responsibilities require that "medical and health services managers review and evaluate healthcare metrics for ways to improve efficiency and meet goals." Quality management coordinators often use analytical skills in their day-to-day job, as shown by this real resume: "fast and accurate with data entry. "
Communication skills. Another soft skill that's essential for fulfilling quality management coordinator duties is communication skills. The role rewards competence in this skill because "medical and health services managers must convey information to their staff, other healthcare workers, and, sometimes, patients and insurance agents." According to a quality management coordinator resume, here's how quality management coordinators can utilize communication skills in their job responsibilities: "screened cases for pre-established quality indicators and provided communication for peer review and other cqi activities. "
Detail oriented. This is an important skill for quality management coordinators to perform their duties. For an example of how quality management coordinator responsibilities depend on this skill, consider that "medical and health services managers must pay attention to detail." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a quality management coordinator: "coordinated the biweekly quality management committee and transcribed detailed minutes from the meeting. "".
Technical skills. A big part of what quality management coordinators do relies on "technical skills." You can see how essential it is to quality management coordinator responsibilities because "medical and health services managers must stay up to date with advances in healthcare technology, such as the coding and electronic health record (ehr) systems their facility adopts." Here's an example of how this skill is used from a resume that represents typical quality management coordinator tasks: "supervised the quality management technical coordinator. "
Leadership skills. While "leadership skills" is last on this skills list, don't underestimate its importance to quality management coordinator responsibilities. Much of what a quality management coordinator does relies on this skill, seeing as "medical and health services managers hire, train, and direct staff." Here is a resume example of how this skill is used in the everyday duties of quality management coordinators: "assume leadership role in performance improvement initiatives and coordinates organizational quality driven committees. "
The three companies that hire the most quality management coordinators are:
- Wells Fargo5 quality management coordinators jobs
- Sysco4 quality management coordinators jobs
- Cleveland Clinic4 quality management coordinators jobs
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Compare different quality management coordinators
Quality management coordinator vs. Vice-president of quality
A vice president of quality is responsible for monitoring the quality performance and delivery of the company outputs and deliverables to serve customers and clients. Vice presidents of quality analyze the production and operational processes to ensure that everything adheres to the internal guidelines and regulations. They also coordinate with the stakeholders for project updates and identify opportunities for revenue resources to increase the company's profits. A vice president of quality must have excellent communication and leadership skills, especially in minimizing loss from operational failures and increasing productivity results.
These skill sets are where the common ground ends though. The responsibilities of a quality management coordinator are more likely to require skills like "quality management," "patients," "patient care," and "data analysis." On the other hand, a job as a vice-president of quality requires skills like "oversight," "continuous improvement," "fda," and "sigma." As you can see, what employees do in each career varies considerably.
Vice-president of qualities tend to make the most money working in the finance industry, where they earn an average salary of $122,006. In contrast, quality management coordinators make the biggest average salary, $75,653, in the manufacturing industry.vice-president of qualities tend to reach higher levels of education than quality management coordinators. In fact, vice-president of qualities are 6.0% more likely to graduate with a Master's Degree and 2.2% more likely to have a Doctoral Degree.Quality management coordinator vs. Director of quality
In the manufacturing industry, a director of quality is primarily in charge of spearheading and overseeing the daily operations in a quality assurance department. They work to ensure that products adhere to the company's quality standards and industry regulations by conducting research and assessments, developing quality test systems, and reviewing reports. As a director of quality, they have the authority to make significant decisions, establish protocols and guidelines, set objectives and timelines, and implement rules and policies, creating new ones as necessary.
In addition to the difference in salary, there are some other key differences worth noting. For example, quality management coordinator responsibilities are more likely to require skills like "quality management," "tjc," "powerpoint," and "data entry." Meanwhile, a director of quality has duties that require skills in areas such as "healthcare," "oversight," "continuous improvement," and "sigma." These differences highlight just how different the day-to-day in each role looks.
On average, directors of quality earn a higher salary than quality management coordinators. Some industries support higher salaries in each profession. Interestingly enough, directors of quality earn the most pay in the finance industry with an average salary of $155,704. Whereas quality management coordinators have higher pay in the manufacturing industry, with an average salary of $75,653.In general, directors of quality achieve higher levels of education than quality management coordinators. They're 6.1% more likely to obtain a Master's Degree while being 2.2% more likely to earn a Doctoral Degree.Quality management coordinator vs. Lead quality control
Lead quality control agents are manufacturing professionals who are responsible for supervising and coordinating the activities of workers to meet the required quality standards of finished products. These professionals are required to review the calibration of manufacturing equipment to ensure they perform correctly and on time. They must assist in identifying and developing procedures and processes that are related to the quality management system. Leads quality control must also perform quality testing on materials while participating in team meetings to discuss safety and quality issues.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from quality management coordinator resumes include skills like "quality management," "patients," "patient care," and "risk management," whereas a lead quality control is more likely to list skills in "gmp," "safety procedures," "quality checks," and "production lines. "
Lead quality controls make a very good living in the manufacturing industry with an average annual salary of $82,007. On the other hand, quality management coordinators are paid the highest salary in the manufacturing industry, with average annual pay of $75,653.Most lead quality controls achieve a lower degree level compared to quality management coordinators. For example, they're 8.9% less likely to graduate with a Master's Degree, and 0.5% less likely to earn a Doctoral Degree.Quality management coordinator vs. Quality assurance engineering manager
Quality Assurance Engineering Managers require up to five years in any related field and one to three years of supervisory experience, and a healthy and developed set of skills including math, leadership, and crucial thinking. Those who choose this career option can expect an annual salary between $80K and $141K. Their responsibilities involve the development and safeguarding of quality standards for production companies and staff management, production process oversight, data analysis, and strategy planning to ensure higher product quality.
Types of quality management coordinator
Updated January 8, 2025
