Quality management coordinator work from home jobs - 150 jobs

A leading claims management company is looking for an experienced professional in California for a remote role specializing in Workers' Compensation claims. The successful candidate will need 7-10 years of relevant experience, strong leadership and process management skills, and familiarity with auditing. The position includes comprehensive benefits like medical plans and educational reimbursement. If you're dedicated to enhancing client care and have a passion for driving outcomes, we want you to be part of our team. #J-18808-Ljbffr

Why E2 Optics? 🔌Join E2 Optics as an Western US Regional Quality Manager!🔌 Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow. At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA-we believe in lifting each other up, mentoring with purpose, and celebrating every win. If you're looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America's largest and fastest-growing tech integrators and help us shape what's next. What You'll Do Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures. Promotes company Core Values to foster and safeguard family-centric culture. In cooperation with the Director of Quality, develops and manages corporate quality initiatives to build a world class program for US operations with the exception of one specific Strategic Account. Works with personnel in all areas and at all levels to achieve consistent Quality management practices throughout the US. Provides support to regional field leadership helping them build and maintain awareness of developing Quality Management solutions and adopt best practices. Maintains Quality Management programs for incorporation into the operational policies of the organization to provide regional construction operations leadership and consistency. Determines corrective or preventative measures where indicated and verifies measures have been implemented. Communicates the expectations, goals, standards, and metrics used to measure progress. Attends and supports required Quality Management meetings will all levels of both internal and external parties. Develops, follows-up and verifies completion of action items based off KPI's. Maintains Quality Management leadership and awareness skills among site Quality Managers to support compliance with internal and external requirements. Manages Quality training needs in accordance with both E2 Optics and customer guidelines. Provides technical and regulatory compliance expertise and support throughout the US operations under this description. Leads the investigation of quality challenges at region sites and cooperates in the preparation of material and evidence for organization use in lessons learned communications. Reviews, compiles and submits Quality Management reports required by strategic account operation under this description. Develop and execute the company-wide strategy for Quality Assurance (QA), Quality Control (QC), and Technical Training across all operations. Lead cross-functional quality programs to ensure consistent standards and continuous improvement across field operations. Define, standardize, and continuously improve QA/QC procedures specific to structured cabling, OSP, AV, DAS, and data center systems. Oversee jobsite inspections, audits, and closeout documentation to ensure work meets NEC, BICSI, TIA, and customer-specific standards. Oversee inspections, audits, and compliance efforts to meet internal standards and industry regulations. Collaborate with project, field, and engineering teams to identify quality gaps and implement corrective actions. Support ongoing workforce development, leadership training, and career pathing for technical roles. Support onboarding and certification programs for new hires, including BICSI and client-specific requirements. Support a technical training organization that equips employees with knowledge, certifications, and hands-on skills to perform at the highest level Establish and monitor KPIs and metrics for quality performance and training effectiveness. Champion a culture of accountability, safety, and continuous learning across the organization. Lead, mentor and support QA/QC and technical training teams across multiple locations. Travel: The individual in this role should be able and willing to travel as required by E2 Optics. What We Are Looking For Bachelor's Degree preferred in Engineering, Construction Management, Business, or related field. 5 + years Quality Management experience in progressively responsible leadership roles will be considered in lieu of a bachelor's degree. BICSI RCDD, PMP, or equivalent certifications preferred. Administration and Management: knowledge of business and management principles involved in strategic planning, resource allocation, standard modeling (SOP), leadership technique, production methods, and coordination of people and resources. Law and Government: knowledge of laws, legal codes, government regulations, and requirements. Building and Construction: knowledge of materials, methods, and the tools involved in the construction or repair of buildings, or other structures within Regional Datacenters. Proficient in using a computer and MS Office (Outlook, Word, Excel, Visio, etc.) and MS Project. 5+ years progressively responsible leadership roles with quality management experience in the low voltage, structured cabling, or data center construction industries. Experience understanding of BICSI standards, ANSI/TIA codes, and electrical/communications best practices. Extensive knowledge of QA/QC frameworks, regulatory standards, and technical best practices. Proven ability to build and scale quality programs in high-growth and field-based environments. What We Offer Competitive pay Opportunities for professional development and career growth BICSI training facilities A supportive and inclusive work environment Health, dental, and vision insurance Paid time off and holidays Work Environment and Physical Demands The standard work environment for this position includes both indoor business office settings and construction environments. The noise level is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must also regularly carry and climb ladders up to 20 feet. The employee must be able to operate equipment such as scissor lifts, telehandlers, boom lifts, and UTVs (buggies), if required. The employee may also be required to work in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Disclaimer The above job definition information is intended to describe the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

About Invisible Invisible Technologies makes AI work. Our end-to-end AI platform structures messy data, automates digital workflows, deploys agentic solutions, measures outcomes, and integrates human expertise where it matters most. Our platform cleans, labels, and structures company data so it is ready for AI. It adapts models to each business and adds human expertise when needed, the same approach we have used to improve models for more than 80% of the world's top AI companies, including Microsoft, AWS, and Cohere. Our successes span industries, from supply chain automation for Swiss Gear to AI-enabled naval simulations with SAIC, and validating NBA draft picks for the Charlotte Hornets. Profitable for more than half a decade, Invisible reached $134M in revenue and ranked as the number two fastest growing AI company on the 2024 Inc. 5000. In September 2025, we raised $100M in growth capital to accelerate our mission of making AI actually work in the enterprise and to advance our platform technology. About The Role As a company redefining operations through AI innovation, our ability to deliver consistently high-quality outcomes is at the core of the value we provide to our clients. We are seeking a detail-oriented and impact-driven Delivery Quality Manager to ensure that our AI training and multilingual data operations maintain the highest standards of accuracy, consistency, cultural relevance, and linguistic excellence. In this role, you will work in close collaboration with some of the most influential organizations in generative AI and LLM development. You'll act as a quality guardian across our enterprise delivery programs-ensuring that our human-in-the-loop (HITL) workflows, advanced multilingual data generation processes, and high-touch client services operate at peak precision and reliability. You'll partner with Operations Managers, project leads, and client stakeholders to define and implement robust quality assurance protocols, drive performance improvements, and cultivate a culture of continuous enhancement across delivery teams. From proactive QA audits to root-cause analyses, you'll play a mission-critical role in maintaining the trust and satisfaction of some of the world's most forward-thinking AI labs and companies. This position requires an analytical mindset, a sharp eye for detail, and a passion for operational excellence. Success in this role means not only identifying problems-but creating scalable systems and frameworks to prevent them. You'll be on the front lines of building the standards that shape how human-generated data trains and improves the AI models of tomorrow. What You'll Do Cross-Functional Collaboration: Work closely with Delivery, Product, Engineering, and Customer Success teams to address quality concerns and build preventive measures. Process Optimization: Identify process inefficiencies or gaps in both AI data and multilingual pipelines, and work with relevant teams to streamline operations and improve delivery accuracy and speed. Reporting & Insights: Generate regular reports and insights on delivery performance trends, multilingual QA activities, and recommendations to leadership. Quality Assurance Strategy: Develop and implement comprehensive QA frameworks for large-scale AI data and multilingual delivery workflows, aligned with industry best practices and internal standards. Tooling & Automation: Evaluate and implement QA tools and automation frameworks to streamline quality checks and reduce manual errors across delivery pipelines. What We Need Bachelor's degree in Operations Management, Engineering, Computer Science, Linguistics, or related field. Proven expertise in language QA concepts and workflows, including linguistic quality assessment, cultural adaptation, and managing multilingual projects. 5+ years of experience in quality assurance, service delivery, or operations, preferably in a tech, localization or AI-focused environment. Deep understanding of delivery and multilingual lifecycles, QA methodologies, and performance metrics. Experience working in agile environments and using project management tools Strong analytical skills with experience in data-driven decision-making. Familiarity with AI/ML concepts and workflows is a strong plus. What's In It For You Invisible is committed to fair and competitive pay, ensuring that compensation reflects both market conditions and the value each team member brings. Our salary structure accounts for regional differences in cost of living while maintaining internal equity. For this position, the annual salary ranges by location are: Tier 1$132,000-$147,300 USDTier 2$120,000-$134,000 USDTier 3$108,000-$120,000 USD You can find more information about our geographic pay tiers here. During the interview process, your Invisible Talent Acquisition Partner will confirm which tier applies to your location. For candidates outside the U.S., compensation is adjusted to reflect local market conditions and cost of living. Bonuses and equity are included in offers above entry level. Final compensation is determined by a combination of factors, including location, job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process What It's Like to Work at Invisible: At Invisible, we're not just redefining work-we're reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what's possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won't just execute tasks-you'll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI. We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We're not for everyone, and we're okay with that. If you're looking for predictable routines, this isn't the place for you. But if you're driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you'll fit right in. Country Hiring Guidelines: Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility, most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process. AI Interviewing Guidelines: Our hiring team thoughtfully uses AI to support an efficient, engaging, and inclusive interview process. Since AI can also be a helpful tool for candidates, we've outlined expectations for using it ethically throughout your interview journey. Click here to learn more about how we use AI and our guidelines for candidates. Accessibility Statement: We're committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process at accommodation@invisible.email . Equal Opportunity Statement: We're an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law. Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.

Are you passionate about improving the quality of healthcare? Are you ready to leverage your talents to make healthcare better for everyone? Do you want the opportunity to give back to your community? Do you want to have fun at work ? Then join the growing team at Health Services Advisory Group (HSAG) that is transforming the delivery of healthcare in the United States! SummaryUnder the supervision of the Director, the Quality Improvement Specialist (QIS) supports the Centers for Medicare & Medicaid Services (CMS) Quality Innovation Network-Quality Improvement Organization (QIN-QIO) Program with a primary focus on infection prevention, patient safety, and Healthcare-Associated infection (HAI) reduction in hospital and other healthcare settings. The QIS provides hands-on technical assistance and quality improvement (QI) support to healthcare providers-primarily hospitals-by advancing evidence-based infection prevention practices aligned with CMS priorities. The QIS collaborates with clinical and quality leaders to assess infection prevention performance, conduct root cause analyses related to HAIs and safety events, and co-develop Quality Action Plans (QAPs) targeting infection prevention, antimicrobial stewardship, and regulatory compliance. This role is instrumental in supporting hospitals through surveillance improvement, implementation of CDC-recommended practices, and sustainable infection prevention strategies via onsite visits, virtual coaching, and educational outreach.Core Competencies and Responsibilities / Provider Engagement and Relationship Management Serve as the primary point of contact for assigned hospitals and healthcare providers to promote participation in infection prevention-focused quality improvement initiatives and secure Provider Service Agreements. Build and maintain collaborative relationships with infection preventionists, quality leaders, nursing leadership, and frontline staff to support sustained engagement in HAI reduction efforts. Communicate complex infection prevention, patient safety, and regulatory concepts clearly through meetings, presentations, teleconferences, and written materials. Refer specialized infection prevention inquiries appropriately and collaborate with supervisors and internal subject-matter experts as needed. QI and Technical Assistance Apply evidence-based QI methodologies to assess infection prevention programs, conduct root cause analyses of HAIs and safety events, and deliver technical assistance aligned with CMS infection prevention goals and metrics. Support hospitals in implementing and strengthening CDC-recommended infection prevention practices, including standard and transmission-based precautions, device-associated infection prevention, and environmental infection control. Develop customized Quality Action Plans (QAPs) focused on reducing HAIs (e.g., CLABSI, CAUTI, SSI, C. difficile), improving surveillance accuracy, and enhancing compliance with regulatory requirements. Collaborate with internal teams and external stakeholders to implement sustainable infection prevention and patient safety interventions. Deliver education, training, and resources related to infection prevention, HAI surveillance, outbreak response, and quality improvement strategies. Data and Reporting Analyze infection-related clinical and operational data to identify performance gaps, interpret trends, and guide hospitals in implementing targeted infection prevention and safety strategies. Provide tailored technical assistance related to HAI surveillance, data validation, and performance improvement using CMS- and CDC-aligned measures. Support accurate and timely documentation of infection prevention activities, site visits, provider communications, and outcomes using HSAG and CMS-approved systems. Professional Development and Compliance Maintain current knowledge of infection prevention science, QI methodologies, and patient safety best practices through ongoing professional development. Stay up to date on infection prevention guidelines, surveillance requirements, and regulatory updates from CMS, CDC (including NHSN guidance), The Joint Commission, and other relevant agencies. Project Execution and Team Collaboration Manage multiple infection prevention-related initiatives, deadlines, and deliverables with strong organization and accountability. Contribute to the development of infection prevention tools, educational materials, reports, and technical guidance in collaboration with multidisciplinary teams. Adapt strategies and technical assistance approaches in response to evolving CMS priorities, regulatory updates, and emerging infection prevention challenges (e.g., outbreaks, novel pathogens). Occasionally work extended hours to meet project or regulatory deadlines. Other Qualifications Working knowledge of Microsoft Office, SharePoint, or similar productivity and customer relationship management (CRM) systems is preferred. Strong written and verbal communication skills, including experience delivering infection prevention education, conducting training, and engaging with providers via phone and email. Demonstrated commitment to infection prevention, patient safety, improving healthcare quality, safety, and outcomes for Medicare beneficiaries. Detail-oriented with strong initiative, sound judgment, and the ability to manage multiple priorities independently. Education and Experience Requirements Bachelor's degree required; Master's degree preferred (e.g., Public Health, Nursing, Healthcare Quality, or related field). Minimum of five (5) years of experience in a healthcare setting. Infection prevention experience or certification (e.g., CIC) strongly preferred. Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DisclaimerThis is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the position. While this is intended to be an accurate reflection of the current position, management reserves the right to revise the position or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, work load, rush jobs requiring non-regular work hours, or technological developments). HSAG is an EEO Employer of Veterans protected under Section 4212.If you have special needs and require assistance completing our employment application process, please feel free to contact us. EOE M/F/Veteran/Disability

Why Work at SMA America At SMA America, we believe in Energy that Changes . Since 1981, we've been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems - all while pushing the boundaries of what's possible in clean energy. But we're not just transforming power - we're empowering people. We've built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you're a sales expert, service pro, or engineering innovator, if you're ready to join a purpose-driven team committed to shaping the future of energy - we'd love to meet you. PURPOSE OF POSITION The Customer Quality Manager is accountable for the substantial timely management, tracking and coordination of any customer related quality topics in the US. The position ensures alignment and close teamwork with the customer quality team at the headquarters, supporting fast communication, a unified direction and mindset. PRIMARY DUTIES / RESPONSIBILITIES Leads, drives and tracks quality activities by supporting complete problem resolution of product failures with customer impact. Supervises and manages special projects with customer quality impact as needed or required. Initiates and manages the verification process of product problems or failures in a global network. Drives and tracks corrective actions utilized in the defined 8D steps. Manages, coordinates and tracks remedial actions with Supplier Quality Managers, Engineering, Service personnel as required in resolving product quality issues. Tracks and follows up on quality-related actions with all involved functions (Sales, Service, Production, Development) and escalates if deadlines are missed or deliverables are not met. Interfaces with customers to drive continuous quality improvement and facilitates customer audits or assessments upon request. Participates in on-site evaluations of non-conforming products in the field. Prepares documentation for decision making process within the global Quality Circle process. Applies statistical methods to track, trend, and analyze quality data related to non-conforming products reported by customers. Interfaces with international colleagues in the continual improvement of product/system/solution quality. Other duties as may be assigned by supervisor or management. REQUIRED RELEVANT PROFESSIONAL EXPERIENCE Bachelor's degree in engineering or electrical engineering (Master's preferred) or related field, or similar education At least 10 years of experience in the customer quality management field in a manufacturing environment Expertise in 8D method for corrective action and the quality tools 5-Why, Ishikawa diagramming, and pareto analysis. Profound project management skills especially including action tracking and special project management. Excellent communication skills in negotiations with critical / opposing parties. Ability to present information to formal mid/high-level management boards on quality issues. Excellent communication, leadership, and cross-functional collaboration skills. Strong skills in office suite: Word, Excel, Project, PowerPoint, and statistical software packages. Ability to travel occasionally. Working knowledge in JIRA, Salesforce, SAP, and CRM is a plus. Acts with an entrepreneurial mindset Certification in quality management (e.g., CQE, CQA, Six Sigma). Experience in solar, automotive, aerospace, electronics, or similar regulated industries. WE OFFER The salary range for this position is $104,000-134,000 per year, dependent upon experience Comprehensive benefits including health, dental and vision coverage (including $0 premium options) Dedicated Hybrid Schedule: In-Office Tuesday and Thursdays; remote on Monday, Wednesday, and Fridays 401(k) plan with company match Opportunities for professional development and training Inclusive, collaborative, and innovative work environment Our EEO Policy We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application. Our Privacy Policy During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes]. If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information. If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com

123 Main St, Anycity, Ohio 12345 Work Shift: Salary Exempt - 7 day, 12-hour (United States of America) The Regional Quality Manager (RQM) is a strategic leader responsible for developing, implementing, and sustaining quality systems across assigned manufacturing sites. This role ensures compliance with Altium's corporate standards, customer requirements, and regulatory expectations, while fostering a culture of continuous improvement, coaching, and operational excellence. The RQM serves as a key liaison between plant operations, corporate quality, and external stakeholders, and plays a critical role in capability development, customer engagement, and commercialization support Quality System Leadership Ensure regional sites adhere to Altium's corporate quality systems and policies. Lead development and deployment of standardized quality systems including Control Plans, Positive Release, QPA, and Quality Maintenance (QM). Own and manage key quality processes such as SPC/Gainseeker, MPS, and RCA. Apply the RAPID decision-making framework to clarify ownership and accountability. Audit sites for compliance with GMP, HACCP, SQF (GFSI), and Altium's QPA standards. Customer & Regulatory Compliance Coach and prepare plants for internal, third-party, and customer audits. Maintain documentation and certification compliance (e.g., SQF, HACCP). Develop regional capability to sustain regulatory compliance and renew certifications. Track and report audit outcomes to ensure visibility and timely resolution. Complaint & CAPA Management Lead and coach RCA and CAPA activities for major and critical customer complaints. Track complaint resolution progress, including aged complaints. Ensure timely closure of complaints customer satisfaction. Training & Development Provide onboarding for new Plant Managers and Plant Quality Managers, to include complaint resolution, specification management, quality control plans, food safety, and audit requirements. Mentor and develop Quality Managers and plant employees in quality tools (SPC, PFMEA, Control Plans, RCA, CAPA, etc.). Lead Continuous Skills Development (CSD) initiatives and succession planning for Quality Managers. Build a winning culture aligned with Altium's Guiding Principles and Quality Culture. Commercialization Support Coordinate with the commercialization team to align qualification processes and improvements. Ensure RQM and Plant Quality Team participation in product qualification and deviation tracking. Manage qualification documentation in SharePoint and support PIM-led projects. Customer Engagement Represent Altium's commitment to quality and our (AMR) “Always Made Right” promise in customer engagements. Provide quality data and analysis to support commercial team presentations. Maintain strong relationships with key customers, supporting audits, qualifications, and line trials. Strategic Process Adherence Define and own quality system processes within the regional team. Identify and champion improvement opportunities in complaint resolution, inline inspection equipment, and quality assurance systems. Partner with IT to resolve system issues and improve connectivity and reporting tools. Reasonable mandatory overtime may be required due to business needs. Qualifications Bachelor's degree in Engineering, Quality, or related field (preferred). Minimum 7 years of experience in manufacturing quality management. Proven leadership skills with the ability to lead through influence and drive change. Skills & Competencies Proficiency in CRM systems, Trace Gains, and MS Office Suite. Strong knowledge of GMP, SQF, HACCP, and regulatory standards. (HACCP certification preferred) Experience with bottle manufacturing, packaging, and quality equipment (e.g., vision systems, date coders). Statistical Process Control (SPC), Six Sigma, and Total Productive Maintenance (TPM) experience. Ability to coach and build a quality culture across sites. Excellent communication, organizational, and project management skills. Travel Requirement Ability to travel up to 75% to support regional sites Targeted Pay Range: $110,000.00 - $137,500.00 Altium Packaging, Our Culture Differentiates Us! We incorporate our Guiding Principles into all aspects and at all levels of the organization and use them as a framework for decision-making. We believe our Guiding Principles foster a culture of excellence that benefits both employees and customers. Our Guiding Principles Act with Integrity & in Compliance Drive Value Creation Be Disciplined Entrepreneurs Focus on the Customer Act with Humility Treat others with Dignity and Respect Seeking Fulfillment in your Work We Believe in Rewarding our Most Important Resource - Our People! We show our commitment to Total Rewards by providing a competitive, comprehensive benefits package. In addition to medical, dental and vision plans, company holidays and vacation days, tuition reimbursement, learning and training opportunities, bonus potential, and a 401(k) plan with company contributions, Altium Packaging locations offer rewards and recognition programs and opportunities to make a difference in the community. EEO Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Take your career to the next level at Altium Packaging!

LOCATION: Remote - preference for incumbents that live in North Carolina or within 40 miles of the NC border. This position requires travel as needed. GENERAL STATEMENT OF JOB Under the supervision of the Customer Service Quality Manager, the Quality Management Specialist resolves member and provider grievances/complaints, processes incident reports, conducts Unlicensed Alternative Living Site Reviews, assists with Home and Community Based Service (HCBS) Assessments, assists with NC Treatment Outcomes and Program Performance System (NC TOPPS) Surveys, completes any needed health/safety site visits and completes provider investigations as requested for Quality Management. The position is responsible for resolving grievances and complaints received by Vaya Health by or on behalf of any member/recipient who is dissatisfied with a Vaya contracted provider, a Vaya employee, or any aspect of Vaya or it's service delivery system. This is accomplished by processing complaint and grievance reports, coordinating resources, and communicating with all relevant parties throughout the grievance/complaint resolution process in a manner that is timely, thorough, fair, impartial, consistent, and compliant with applicable laws, rules and regulations. The position is responsible for ensuring all regulatory and accrediting guidelines/requirements are upheld throughout the resolution process. The position is responsible for reviewing incidents submitted into the Incident Response Improvement System (IRIS), Back-up staffing reports, and QM-11 reports submitted by providers in Vaya's network. The position provides technical assistance and support to ensure all reporting requirements are met related to incidents and may include document preparation, records requests and meeting facilitation. In addition, the position monitors Provider sites within the Vaya Health provider network receiving reimbursement for service provision under Medicaid, the Innovations waiver, and state funding. The position monitors the remediation of areas of non-compliance to ensure adherence to all applicable rules, regulations, and best practice models and to ensure the health and safety of persons receiving services. This position will also provide back up oversight and suport to NC TOPPS and HCBS activities when the designated primary staff person is out on leave. The position will also complete any investigations or health/safety reviews as assigned. The individual must be knowledgeable about Vaya's internal processes as well as providers, services, and stakeholders throughout the public behavioral health and intellectual/ developmental disabilities (IDD) system. ESSENTIAL JOB FUNCTIONS Grievance, Complaint, Incident, Health & Safety Response and Reviews: This position will support Provider Quality Operations and Customer Service Quality. Support of these operations may be accomplished through various activities like those listed below, and although day to day work may include activities related to these items this is not a limited list. At the manager's and director's discretion activities may be divided among the incumbents which may lead to some incumbents completing some of these tasks more than others, but all incumbents must be cross trained and able to complete all items. Activities may include, but are not limited to: Member/Recipient/Provider Grievance/Complaint Resolution The incumbent is responsible for managing assigned complaints and grievances by ensuring the concern of the individual is properly acknowledged, documented, and addressed to work toward informal resolution by: Answering questions from members, recipients, stakeholders, or others about the complaint/grievance process Timely resolving complaints and grievances through the following activities: Phone interviews with the filer and person(s) who have a legitimate role in the issue to be resolved (i.e. staff, legal guardians, providers, care managers, etc.). to obtain additional information or clarification; Consultation with Vaya staff, licensed clinicians, and subject matter experts Provider record/information request and record review Maintain timely responses to inquiries regarding grievances and complaints Provide recommendations and direction to both service providers and members in an attempt to eliminate repeated grievances of a similar nature Provide feedback to providers regarding written responses to grievances and complaints Recognize grievances and complaints that include health and safety issues that need to be immediately addressed by accurately depicting the situation in a case staffing to the CMO Recognize health and safety issues may require investigation including; but not limited to, an on-site review to ensure any Vaya members in service locations are safe. Incident Report Review, Tracking and Technical Assistance The incumbent reviews incident reports from all Vaya provider agencies within the catchment area and incident reports from provider agencies that have Vaya enrollees who receive services outside Vaya's catchment area. IRIS is a mandated electronic system for provider and LME/MCO to document the occurrence of Level II and III incidents. Incident review and response includes the following: Ensure the incident report is complete and has accurate information, request any additional or missing information Evaluate the cause/prevention section and provide technical assistance to the provider when standards for future prevention are not met Evaluate the likeliness that the incident will be in the media and alert the CMO Tracking and trending of incidents; report any trends of concern to CIRC. In addition, this position is also responsible for completing the following incident report related activities: Track and trend back-up staffing reports and compile and prepare data for quarterly reporting as needed Track and trend QM-11 (level 1 incident) reports Health/Safety Reviews including any Site Review Monitoring activities for AFL Site Reviews Use a standardized tool (checklist) for initial AFL site reviews and annually thereafter Ensure the site has met HCBS standards and approval Medication review Review the site for Health and Safety concerns that are specific to the member/recipient Inform/educate the Provider about Vaya procedures for monitoring of existing and new AFL homes Completion and delivery of all written findings to the Provider, and follow up on all deficiencies Assess sites for health/safety when required from grievances/complaints as part of investigations Investigations: Assisting with On site investigations completed by any Quality Management Team Complete assigned investigations related to grievances/complaints or health/safety requests Complete Report of Findings Complete Plans of Correction for Out of Compliance noted in Report of Findings Communicate with Providers related to investigation and outcomes Communicate with grievant/complainant/stakeholders as required for investigations Additional Tasks: Provide Backup to HCBS Provider Self-Assessment Review and Approval Process including: Upon submission, process and ensure Provider Self-Assessments are complete, accurate and meet criteria for HCBS standards, provide information and technical assistance to providers in response to incorrect or missing information. Provide Back up to NC TOPPS Activities to comply with state requirements including: Respond to NC TOPPS email inquiries, answer questions from providers or provider staff about NC TOPPS requirements, provide technical assistance to providers or provider staff on NC TOPPS. KNOWLEDGE OF JOB Ability to develop practical, thorough, and creative solutions to complex problems Ability to conduct data analysis and recognize trends is essential Ability to effectively communicate trends within Vaya to address potentially serious issues is required Ability to actively listen to grievances and complaints while maintaining a positive outlook and attitude with members, co-workers, and stakeholders Ability to work remotely (from home) with little supervision and function as a self-starter Flexible worker who readily accepts assigned tasks, manages unfamiliar situations, and searches for every opportunity to help the team Excellent time management skills, including the ability to manage competing priorities and to complete tasks in a timely and accurate manner Highly productive and motivated individual who takes pride in a job well done, demonstrates initiative and is committed to self-accountability Strong attention to detail and extreme precision and accuracy Ability to work collaboratively with individuals at all levels and with varying backgrounds both within and outside of Vaya and build strong working relationships Strong organizational skills with the ability to multi-task Ability to manage constant transformation and adapt to changing mandates from regulatory authorities as well as Vaya executive leadership Ability to maintain the confidentiality of sensitive information in accordance with applicable laws, policies, rules and regulations Ability to problem-solve and provide practical, thorough, and creative solutions to work tasks Ability to learn, interpret independently, and apply a variety of complex policies and procedures Good working knowledge and proficiency in Adobe and Microsoft Office 365 products (Word, Excel, Outlook, PowerPoint, Teams, Visio, SharePoint, etc.) Familiarity with Navex software products (PolicyTech, EthicsPoint) a plus Thorough knowledge of how to use standard office equipment, including printers, scanners, and fax machines Knowledge of North Carolina's public behavioral health and I/DD system, including Vaya providers, services, and stakeholders, preferred Ability to work independently is essential Ability to research multiple Electronic Records Systems -Ability to understand claims data Ability to understand both physical and behavioral health diagnoses Ability to synthesize information gathered in the grievance process to write a succinct resolution letter Ability to interact with team while performing grievance resolution lead duties in a respectful manner Ability to use critical thinking skills, work independently with little or no direction, demonstrate initiative, and function as a self-starter Ability to develop practical, thorough, and creative solutions to complex problems EDUCATION & EXPERIENCE REQUIREMENTS High school diploma or GED required. Bachelor's degree in a Human Services field preferred. Must have A minimum of two years of experience in quality management, data collection and analysis is required, preferably within a behavioral health organization OR a minimum of two years of experience providing care and/or customer service in an acute care, physical health, physician and/or hospital setting. The Tailored Plan does not require NC Residency for this role; however, it is the preference of Vaya and the Quality Management department that incumbents of this role fall within the guidelines of NC Residency Requirement per the Tailored Plan and reside in North Carolina or resides within 40 miles of the North Carolina border. Preferred work experience: Meeting the requirements of being a Qualified Professional per 10A NCAC 27G .0104 preferred. Preferred licensure/certification: National Certified Investigator & Inspector Training and Certification is preferred. PHYSICAL REQUIREMENTS Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading. Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers. Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time. Mental concentration is required in all aspects of work. RESIDENCY REQUIREMENT: Prefer incumbent reside in North Carolina or within 40 miles of the North Carolina border. SALARY: Depending on qualifications & experience of candidate. This position is non-exempt and is eligible for overtime compensation. DEADLINE FOR APPLICATION: Open until filled APPLY: Vaya Health accepts online applications in our Career Center, please visit ****************************************** Vaya Health is an equal opportunity employer.

WearLinq is hiring! We are a growing medical device startup commercializing an FDA Class II device. We're seeking a proactive, hands-on Quality Manager to build, lead, and continuously improve our Quality Management System (QMS). This role is ideal for a quality professional who thrives in a fast-paced, early-stage environment and wants to directly influence product development, regulatory readiness, and company culture. You will be responsible for maintaining compliance with FDA 21 CFR Part 820 and ISO 14971, while also supporting design control, supplier qualification, risk management, and post-market processes. Key Responsibilities Quality System Development & Compliance Maintain and improve a right-sized QMS tailored to a startup environment while ensuring compliance with FDA requirements. Manage document control, change control, training records, equipment calibration, and supplier quality. Prepare for and lead FDA and ISO audits once the company moves toward commercialization. Design & Development Support Partner closely with R&D to embed quality into design control activities-design reviews, verification and validation planning, risk management, and design history file maintenance. Ensure design documentation aligns with regulatory expectations for Class II devices. Manufacturing & Supplier Quality Develop supplier qualification and monitoring processes appropriate for startup scale. Support process validation and production readiness activities with manufacturing partners. Ensure inspection and release processes are defined and traceable. CAPA, Nonconformance, and Risk Management Lead root cause analysis, corrective/preventive actions, and trending. Maintain the risk management file per ISO 14971 throughout the product lifecycle. Post-Market Readiness Contribute to complaint handling, vigilance, and post-market surveillance systems as commercial activities begin. Help establish systems for field actions and product improvements. Leadership & Culture Serve as the company's primary quality lead and FDA liaison. Provide training and guidance to cross-functional teams on quality principles. Promote a culture of compliance, ownership, and continuous improvement. Qualifications Education & Experience Bachelor's degree in engineering, life sciences, or related technical field (advanced degree preferred). 5+ years of experience in medical device quality assurance; startup or small-company experience strongly preferred. Proven knowledge of FDA 21 CFR Part 820 and ISO 14971. Hands-on experience with design control, risk management, and process validation for Class II devices. Experience leading or supporting FDA inspections or ISO audits. Familiarity with electronic QMS tools or willingness to implement one. Skills & Attributes Entrepreneurial mindset with ability to build processes from the ground up. Excellent communication, organization, and problem-solving skills. Comfortable balancing regulatory rigor with startup agility. Strong cross-functional collaboration with R&D, operations, and regulatory teams. Preferred Certifications Certified Quality Engineer (CQE) or Certified Quality Auditor (CQA) a plus. ISO 13485 Lead Auditor certification a plus. Compensation & Benefits Competitive startup compensation (salary + potential equity). Health, dental, and vision insurance. Remote work option. Professional growth opportunities as the company scales.

SOLV Energy is an engineering, procurement, construction (EPC) and solar services provider for utility solar, high voltage substation and energy storage markets across North America. The Services Quality Manager will lead the development and execution of quality assurance strategies for post-construction services in utility-scale solar projects. You'll ensure service excellence, asset performance, and compliance with ISO 55000 standards, focusing on long-term value creation through effective asset lifecycle management. This role is fully remote. Specific location details and expectations will be discussed during the interview process. : *This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned Position Responsibilities and Duties: Quality & Compliance Create and maintain a Quality Management System (QMS) tailored to solar O&M and service operations Ensure compliance with ISO 9001 and ISO 55000 standards, focusing on asset integrity, reliability, and performance Asset Management Alignment Integrate service quality processes with asset management objectives, including preventive maintenance, performance monitoring, and lifecycle optimization Collaborate with engineering and operations teams to ensure service activities enhance asset value and reduce risk Performance & Improvement Define and monitor KPIs for service quality, asset uptime, energy yield, and customer satisfaction Lead root cause analysis and implement corrective and preventive actions for service-related issues Drive continuous improvement initiatives across service workflows, documentation, and field operations Stakeholder Engagement Interface with clients, subcontractors, and internal teams to ensure service delivery meets contractual and regulatory expectations Support client audits and performance reviews with data-driven insights and quality documentation Training & Culture Train service technicians and field staff on quality protocols, ISO 55000 principles, and asset care standards Promote a culture of accountability, safety, and excellence in service execution Minimum Skills or Experience Requirements: 5 plus years in quality assurance or asset management in solar, energy, or infrastructure sectors Strong knowledge of ISO 9001 and ISO 55000 frameworks Experience with solar O&M, SCADA systems, CMMS platforms, and performance analytics Familiarity with asset lifecycle planning, risk-based maintenance, and reliability engineering Certifications in Quality (e.g., CQE, CQA) or Asset Management (e.g., IAM Certificate) preferred Strategic thinking with a systems-based approach to service and asset quality Strong analytical and problem-solving skills Effective communicator with cross-functional leadership capabilities Proficiency in quality tools (e.g., FMEA, Six Sigma, RCA) and data visualization platforms SOLV Energy Is an Equal Opportunity Employer At SOLV Energy we celebrate the power of our differences. We are committed to building diverse, equitable, and inclusive workplaces that improve our communities. SOLV Energy prohibits discrimination and harassment of any kind against an employee or applicant based on race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, or ethnicity, mental or physical disability, veteran status, parental status, or any other characteristic protected by law. Benefits: Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance. Employees can enroll in our company's 401(k) plan and are provided vacation, sick and holiday pay. Compensation Range: $116,733.00 - $142,998.00 Pay Rate Type: Salary SOLV Energy does not accept unsolicited candidate introductions, referrals or resumes from third-party recruiters or staffing agencies. We require all third-party recruiters to communicate exclusively with our internal talent acquisition team. SOLV Energy will not pay a placement fee to any third-party recruiter or agency that has not coordinated their recruiting activity with the appropriate member of our internal talent acquisition team. In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. Any unsolicited candidate introductions, referrals or resumes sent by third-party recruiters to SOLV Energy or directly to any of our employees, or received through our website or career portal, will be considered property of SOLV Energy and will not be eligible for a placement fee. In the event a third-party recruiter submits a resume or refers a candidate without a previously signed vendor agreement, SOLV Energy explicitly reserves the right to pursue and hire the candidate(s) without financial liability to such third-party recruiter. #LI-Remote Job Number: J12262 If you're interested in a meaningful career with a brighter future, join the SOLV Energy Team.

Quality Manager Quality Manager REPORTS TO: General Manager This position will fill a key leadership role in building and directing all company regulatory and quality system activities as it moves forward to develop and market its products. Oversees Quality for two plant locations; Sanford, ME and Westborough, MA ESSENTIAL JOB FUNCTIONS-RESPONSIBILTY & AUTHORITY: 1. Develop, implement, and lead an effective, globally complaint quality system to direct the design, the production, and distribution of company products. Including the development and transfer of projects with OEM contractors. 2. Direct regulatory due diligence and routine audits of internal operations and global contract suppliers to assure required regulatory compliance. 3. Direct and lead the regulatory requirements training in a dynamic organizational environment. 4. Act as the key company contact when interfacing with regulatory authorities. 5. Daily analysis of the material to be released. 6. Daily responsibility in walking and auditing the floor. 7. Responsible to check daily and weekly the scrap status, managing a dedicated meeting. JOB REQUIREMENTS: 1. Ten years of management experience in a regulatory / quality systems leadership role with a product development focused company 2. Proven capability in leading the team 3. Excellent working knowledge of US and EU regulations for medical device products. 4. Direct experience in working with US and EU regulatory authorities for medical devices. 5. Demonstrated leadership and management skills to direct responsibilities in an organization with both internal and outsourced globally directed projects. 6. Demonstrated balance of strategic thinking and execution oriented skills. 7. Excellent written and verbal communications skills 8. Experience with multi-standard management systems, including ISO 13485:2015, ISO 9001:2015, FDA QSR 820.00, ISO 14001:2015. 9. Position may require handling, labeling, moving and monitoring Hazardous and Universal Waste and will require training applicable to waste handling responsibilities. 10. Preferred - B.S. degree in a biological or natural science (biology, microbiology, biochemistry, chemistry, etc.) PHYSICAL REQUIREMENTS: 1. Employee will be required to sit / stand for extended periods of time, operate a computer and keyboard. 2. Position will be exposed to office environment with occasional interaction in a production and / or laboratory environment. Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Health savings account * Life insurance * Paid time off * Retirement plan * Vision insurance Schedule: * 8 hour shift Work Location: In-office/non-remote position Loading... Apply now Fill in the form below and send your application.

Join our Pharma Services team and be a part of a leading contract development and manufacturing organization (CDMO) offering end-to-end services for drug development, clinical trial logistics, and commercial manufacturing! Biotech and biopharma companies trust us for our speed, flexibility, and quality across every phase of drug development. With worldwide locations, we support active pharmaceutical ingredients (APIs), biologics, cell therapy, viral vectors, formulation, clinical trials, logistics, commercial manufacturing, and packaging. Help us enable many major therapies on the market today and drive the future of healthcare! DESCRIPTION: How will you make an impact By executing key deliverables for the implementation of a practical, proactive, sustainable, scalable, and effective Quality Risk Management Program within the Pharma Services Group. Must be highly organized with an ability to multi-task, work and communicate across multiple sites, different business units, and functions, encompassing the full product life cycle, from early product & process development through commercial manufacturing. Will assist in developing and deploying global processes and systems that must effectively work for multiple sites and will ensure and facilitate their adoption while using industry standard methodologies and body of knowledge and, incorporating different requirements and expectations from various regulatory bodies. The position will be in the Global Quality Systems - Quality Operations Team and will report to the Director of Quality Risk Management. What You Will Do: • Provide leadership and guidance for installing an effective global Quality Risk Management program. • Implement the Quality Risk Management Program Roadmap and Risk Maturity Model, and support execution of corresponding Gap Assessments. • Work with different support functions business partners to manage key elements (e.g., Leadership, Program + Tools, Training, Culture) contributing to an effective Quality Risk Management installation. • Partner and collaborate with the different Global Quality Systems groups (e.g., Supplier Quality, Digital Quality Systems, Lab Systems & Technology, Quality Operations, Global Compliance, Quality Academy, and Quality Assurance Systems) from a Quality Risk Management standpoint. • Identify, facilitate, and implement continuous improvement projects related to Quality Risk Management processes and systems thru the adoption of Practical Process Improvement (PPI) Business System. • A Quality Risk Management SME • Serve as a Lead / SME in Quality Risk Management governance processes. • Leverage Quality Risk Management practitioners across the network to support sites in the region. • Ensure risk assessments are conducted at required intervals and frequencies. • Manage the global Risk Register process / program. • Actively contribute in the Community of Practice. • Provide Quality Risk Management training • Implement 'Pilot' type of initiatives directly or indirectly related to the Quality Risk Management program. Up to 25% travel required REQUIREMENTS: How You Will Get Here Education • Bachelor's Degree or higher in Chemistry, Biochemistry, Engineering, or other physical science degrees with relevant work experience. Experience • Minimum of 7 years' experience in pharma/biopharma regulated industry (GxP) with strong direct hands-on pharmaceutical experience in Quality Risk Management processes, QA, Operations, Technical Services, R&D, or a combination, with a minimum of 4 years' validation experience. • Strong project management experience with ability to work in matrix / remote environment. Knowledge, Skills, Abilities • Proven Project Management experience. • Ability to prioritize multiple tasks across a portfolio of projects. • Ability to drive continuous improvement / operational excellence. • Ability to work independently with little supervision, especially remotely. • Proficiency in Microsoft Office Suite (Teams, Word, Excel, PowerPoint, etc.). • Ability to communicate via web-based conferencing / collaboration platforms. • Strong written and verbal communication skills and effective presentation skills. • Ability to influence peers and Quality Risk Management practitioners to overcome common pitfalls & paradigms (e.g., 'one-off' activity, an additional task, 'gray' area, not adding new value) thru the practical adoption of effective Quality Risk Management. Excellent Benefits Benefits & Total Rewards | Thermo Fisher Scientific Medical, Dental, & Vision benefits-effective Day 1 Paid Time Off & Designated Paid Holidays Retirement Savings Plan Tuition Reimbursement OTHER Relocation assistance is NOT provided Must be legally authorized to work in the United States now and in the future, without sponsorship. Must be able to pass a comprehensive background check, which includes a drug screening

In the U.S., 60% of adults - more than 133 million people - live with at least one chronic condition. These patients need frequent, proactive support to stay healthy, yet our care system isn't built for that level of attention. With rising clinician shortages, strained infrastructure, and reactive care models, patients too often end up in the ER or the hospital when those outcomes could have been prevented. At Cadence, we're building a better system. Our mission is to deliver proactive care to one million seniors by 2030. Our technology and clinical care team extend the reach of primary care providers and support patients every day at home. In partnership with leading health systems, Cadence consistently monitors tens of thousands of patients to improve outcomes, reduce costs, and help patients live longer, healthier lives. The Cadence Health team seeks a Clinical Quality Manager to play a critical role in enhancing the patient experience and ensuring the highest standards of clinical quality. This role leads audit activities, monitors documentation accuracy, supports clinician performance, and collaborates cross-functionally to uphold Cadence's commitment to safe, reliable, exceptional care. This role operates during core business hours and may require occasional flexibility to support audits, coaching, and operational needs. Responsibilities Core Responsibilities Conduct routine and targeted audits of clinical documentation, patient communication, workflow adherence, and triage/escalation decisions. Evaluate clinical interactions to ensure alignment with Cadence protocols, quality standards, and regulatory expectations. Provide timely, detailed, and supportive feedback to clinicians based on audit outcomes. Maintain precise, HIPAA-compliant audit notes in accordance with Cadence processes. Identify trends, performance gaps, and opportunities for improvement using audit insights and operational data. Coordinate with the Compliance team on documentation audits, time tracking QA, and adherence to clinical and regulatory standards. Support Compliance in quality assurance processes, including periodic chart reviews, identification of adverse outcomes, and preparation for internal or external audits. Flag potential compliance risks to the Compliance team and assist in implementing corrective and preventive actions where appropriate. Partner with Training & Education to update onboarding materials, competencies, and ongoing clinical education content. Collaborate with clinical leadership on performance improvement plans and coaching frameworks. Participate in root-cause analyses, safety reviews, and corrective action initiatives. Work cross-functionally with Product, Operations, and Engineering to provide clinical perspective on workflow optimization and tooling enhancements. Demonstrate consistent performance, accountability, and professionalism in a fast-paced, technology-enabled care environment. Qualifications Required Active RN license (compact licensure preferred). 7+ years of clinical experience in acute care, ambulatory care, chronic disease management, or telehealth. 3+ years of experience in clinical quality, auditing, utilization review, compliance, or similar clinical oversight roles. Proven ability to evaluate clinical documentation and workflow adherence against established standards. Experience maintaining HIPAA-compliant environments and protecting patient confidentiality. Highly skilled in written, verbal, and interpersonal communication with the ability to deliver constructive feedback. Strong track record of working independently, managing time effectively, and delivering high-quality work with minimal supervision. Reliable, HIPAA-compliant home office with stable high-speed internet. We are committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws. Candidates must be willing to comply with all pre-employment drug screening requirements and, where applicable, comply with additional drug screening requirements as a condition of continued employment in accordance with company policy and applicable law. *A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at ********************************** Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.

(This role will be remote-based in the Dallas / Ft. Worth area. Travel is 50% plus) Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how would YOU put our drinks on every table? Summary: The Manager of Regional Quality oversees the quality assurance for the assigned region with responsibility for total product/package quality, cost management, safety, compliance, GMPs, and executing all Quality Assurance protocols to ensure Plant Quality objectives are met. Essential Functions: * Responsible for direct management of all Quality Assurance associates. * Responsible for ensuring Food Safety and Food Quality policies and procedures are adhered to including but not limited by SQF Code, CFIA, HACCP, Refresco Quality and any customer quality requirements. * Responsible for direct management and utilization of laboratory (analytical and microbiology), water treatment, syrup blending, sanitation, microbiological equipment, raw materials, and all quality processes. * Optimize resources while ensuring raw materials and finished product meet specifications and manufacturing standards and in accordance with FDA, CFIA, GMP's, HACCP, and all other governmental policies, procedures, and regulations. * Oversee daily Quality Assurance inspections to ensure all products are meeting compliance. * Write, update, and maintain SOP's (Standard Operating Procedures) for the Quality Assurance Program. * Champion internal audit process through continuous improvements, shared best practices, and teamwork. * Leads the development and implementation of Food Safety Fundamentals, the Food Safety Plan and Food Quality Plan. * Oversee development, implementation, review and maintenance of SQF program. * Communicate to relevant personnel all information essential to ensure the effective implementation and maintenance of SQF. * Responsible to ensure that all SQF documents are safely stored, maintained and accessible. * Responsible for departmental non-conformances and implementation of corrective action ensuring all corrective actions are documented and outstanding actions closed in timely manner. * Ensure compliance to all OHSA and environmental regulatory and corporate standards. Investigate and identify root causes of any non-compliance. * Accountable for a safe working environment through the development of strategies focused on accident reduction as well as energy and waste minimization. * Oversee effective deployment of human resources throughout the department and ensure the correct administration of the collective Bargaining Agreement. * SQF Practitioner for the Calgary facility. Leadership Responsibilities & Competencies: Manager * Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination. * Provides training, direction and instruction and conducts performance evaluations. * Provides guidance and training on work standards and expected outcomes. * Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations. Competencies: * Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success. Required Skills: * Experience in Food/ Beverage Manufacturing preferred * Proficient in Excel, Word, SAP and Power Point * Ability to analyze and solve problems, results oriented * Organized and detail oriented, adaptable to change * Excellent interpersonal and communication skills, verbal and written Education and Experience: * BS Degree or Engineering preferred. * Minimum 5 years of direct management experience in Quality within a manufacturing environment * SQF Practitioner certification preferred. * Have completed HACCP training and be experienced in implement and maintain HACCP based Food Safety plans. * Quality Assurance management systems, food safety and security standards, and governmental regulatory relating to the food / beverage industry A Career with Refresco Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you'll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work. Refresco offers a competitive salary and comprehensive benefits, which include: * Medical/Dental/Vision Insurance * Health Savings Accounts and Flexible Spending Accounts * Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance * Short-term disability and long-term disability * Pet Insurance * Legal Benefits * 401(k) Savings Plan with Company Match * 12 Paid Holidays * Vacation Days and Paid Sick Time Off Days * Well-being Benefit * Discount and Total Reward Programs Join Refresco TODAY and enjoy a rewarding CAREER! Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc. Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity. Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees. Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.

(This role will be remote-based in the Dallas / Ft. Worth area. Travel is 50% plus) Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how would YOU put our drinks on every table? Summary: The Manager of Regional Quality oversees the quality assurance for the assigned region with responsibility for total product/package quality, cost management, safety, compliance, GMPs, and executing all Quality Assurance protocols to ensure Plant Quality objectives are met. Essential Functions: Responsible for direct management of all Quality Assurance associates. Responsible for ensuring Food Safety and Food Quality policies and procedures are adhered to including but not limited by SQF Code, CFIA, HACCP, Refresco Quality and any customer quality requirements. Responsible for direct management and utilization of laboratory (analytical and microbiology), water treatment, syrup blending, sanitation, microbiological equipment, raw materials, and all quality processes. Optimize resources while ensuring raw materials and finished product meet specifications and manufacturing standards and in accordance with FDA, CFIA, GMP's, HACCP, and all other governmental policies, procedures, and regulations. Oversee daily Quality Assurance inspections to ensure all products are meeting compliance. Write, update, and maintain SOP's (Standard Operating Procedures) for the Quality Assurance Program. Champion internal audit process through continuous improvements, shared best practices, and teamwork. Leads the development and implementation of Food Safety Fundamentals, the Food Safety Plan and Food Quality Plan. Oversee development, implementation, review and maintenance of SQF program. Communicate to relevant personnel all information essential to ensure the effective implementation and maintenance of SQF. Responsible to ensure that all SQF documents are safely stored, maintained and accessible. Responsible for departmental non-conformances and implementation of corrective action ensuring all corrective actions are documented and outstanding actions closed in timely manner. Ensure compliance to all OHSA and environmental regulatory and corporate standards. Investigate and identify root causes of any non-compliance. Accountable for a safe working environment through the development of strategies focused on accident reduction as well as energy and waste minimization. Oversee effective deployment of human resources throughout the department and ensure the correct administration of the collective Bargaining Agreement. SQF Practitioner for the Calgary facility. Leadership Responsibilities & Competencies: Manager Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination. Provides training, direction and instruction and conducts performance evaluations. Provides guidance and training on work standards and expected outcomes. Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations. Competencies: Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success. Required Skills: Experience in Food/ Beverage Manufacturing preferred Proficient in Excel, Word, SAP and Power Point Ability to analyze and solve problems, results oriented Organized and detail oriented, adaptable to change Excellent interpersonal and communication skills, verbal and written Education and Experience: BS Degree or Engineering preferred. Minimum 5 years of direct management experience in Quality within a manufacturing environment SQF Practitioner certification preferred. Have completed HACCP training and be experienced in implement and maintain HACCP based Food Safety plans. Quality Assurance management systems, food safety and security standards, and governmental regulatory relating to the food / beverage industry A Career with Refresco Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you'll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work. Refresco offers a competitive salary and comprehensive benefits, which include: Medical/Dental/Vision Insurance    Health Savings Accounts and Flexible Spending Accounts  Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance Short-term disability and long-term disability   Pet Insurance  Legal Benefits  401(k) Savings Plan with Company Match  12 Paid Holidays Vacation Days and Paid Sick Time Off Days Well-being Benefit Discount and Total Reward Programs  Join Refresco TODAY and enjoy a rewarding CAREER!   Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc.  Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.  Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees.  Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. Job Summary and Responsibilities Acentra Health is looking for a Quality, Manager - RN - Full-time (Remote within Alaska Time Zone Hours) to join our growing team. Job Summary: * Responsible for overseeing day-to-day operations of Quality Management or for the development and monitoring of quality monitoring activities. Develop, implement, and monitor our organization's quality and performance improvement activities and clinical outcomes. You will play a key role in supporting both medical and behavioral health departments in delivering high-quality care. Responsibilities: * Facilitate Quality Assurance (QA) activities, provide continuous improvement consulting services to internal customers, employ knowledge of performance improvement strategies, principles, methodology, techniques, and data analysis. * Ensure the implementation of key performance indicators and maintains systems for tracking, reporting and improving performance. * Ensure the promotion of awareness of customer requirements throughout the operation. * Review audit results and identify the severity of audit findings or the risk associated with the findings. * Review and evaluate reported crisis (i.e., highly urgent service-related problem with immediate negative implications for the Company) and assists with the formulation of a plan of action for handling the incident/issues based on area of expertise/responsibility. * Execute QA plans to ensure they meet current and future business requirements (e.g., best practices, quality, volume and product growth, regulatory requirements, & new product introductions). * Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules. The above list of responsibilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time. PLEASE NOTE: * This role is contingent upon being awarded a contract. Start dates and final offers are contingent upon the contract award and final contract start dates. * Qualifications Required Qualifications/Experience: * Must be available to work business hours as defined by contract within the Alaska Time Zone. * An active, unrestricted Licensed Registered Nurse (RN) in the State of Alaska. * OR the ability to obtain Alaska RN state licensing within three months of your start date, if selected. * Bachelor's Degree in a related healthcare discipline. * Formal training or certification in Quality (e.g., CPHQ, ISO, Six Sigma). * 5+ years of experience in healthcare, preferably with service authorization/prior authorization experience. * Knowledge of National Committee for Quality Assurance (NCQA), Utilization Review Accreditation Commission (URAC) and CMS frameworks for quality standards. Preferred Qualifications/Experience: * Residency within Alaska, Pacific, OR Mountain Time Zone. * Experience with Medicaid, Medicare, or commercial health plans. #LI-SD1 Why us? We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes. We do this through our people. You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career. Benefits Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more. Thank You! We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search! ~ The Acentra Health Talent Acquisition Team Visit us at Acentra Health EEO AA M/F/Vet/Disability Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law. Compensation The pay range for this position is listed below. "Based on our compensation philosophy, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level." Pay Range USD $68,320.00 - USD $85,400.00 /Yr.

Remote, Nationwide - Seeking Data Quality Coordinator Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside. Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity * Serve as primary point person between Data Team and Data Acquisition to coordinate receipt of hospital files, validation, and updates to files as needed. * Develop and implement validation workflows involving cross functional teams to assess new data feeds and files to ensure accuracy and consistency between the acquired data and source systems, such as client hospital EMR systems or sources internal to the organization. * Validate data accuracy by working closely with Subject Matter Experts or Medical Directors and their Site Leadership Teams to reconcile data discrepancies and guide requests to completion. * Create training content and provide centralized guidance for cross functional team members on their roles in validation to ensure accurate reporting. * Collaborate with Data Engineering to assess data findings from quality checks and anomaly detection, conduct initial troubleshooting, and escalate problems to appropriate teams when necessary. * Work with data team to track and report on data completeness and quality metrics, including the fill rates of key data elements from source systems, and escalate for individual sources or clients when certain thresholds are met. * Document data quality issues and troubleshooting efforts as incidents and tickets in ServiceNow and/or Jira, ensuring detailed records of incidents and tracking of resolutions. * Communicate issues, blockers, or changes to data feeds to downstream parties or users and ensure timely resolution or escalation when necessary. * Continuously improve data quality standards, processes, and workflows to ensure data accuracy across sources. * Lead and participate in cross-functional data quality improvement projects aimed at enhancing the integrity of the data in the Enterprise Data Warehouse and its downstream products. * Collaborate with internal stakeholders, including Product Owners/Program Managers, Data Engineers, and Data Acquisition teams to define data quality project objectives, timelines, and deliverables. * Design and implement initiatives to automate and streamline data quality monitoring and validation processes, reducing manual effort and increasing overall efficiency. * Provide regular project updates, documentation, and outcomes to senior leadership, offering data-driven insights and recommendations for further improvements. Required Experience and Competencies * Associate's degree, or combination of education and experience that demonstrates the attainment of the requisite knowledge, skills, and abilities required. * 2+ years of experience in data quality, data analysis, quality assurance, or related roles in a healthcare setting required. * Experience collaborating with cross-functional teams and stakeholders required. * Familiarity with incident management or ticketing platforms such as ServiceNow, Zendesk, or Jira required. * Experience working with data in various formats, coordinating efforts across different teams, communicating and escalating issues, creating and driving effective and repeatable testing and approval processes, and providing validation and testing support as needed is required. * Bachelor's Degree preferred. * Experience working with hospital EMR/EHR systems such as Cerner, Epic, or Meditech preferred. * Project-based experience improving data quality or data workflows preferred. * Basic SQL skills for querying data sources or troubleshooting issues preferred. * Experience using Business Intelligence applications such as Tableau or PowerBI preferred. * Familiarity with HL7 data and feeds is a plus, with the ability to understand and work with healthcare data exchanged between systems preferred. * Excellent written and verbal communication skills, with the ability to convey complex information to both technical and non-technical audiences. * Strong analytical and problem-solving abilities and attention to detail when working with data. * Familiarity with HIPAA regulations and best practices for handling sensitive healthcare data, ensuring compliance in data validation, storage, and sharing processes. * Strong proficiency in Microsoft Excel. * Ability to navigate data in various file formats such as Excel, CSV, and TXT. The Community Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars. * Monthly wellness events and programs such as yoga, HIIT classes, and more * Trainings to help support and advance your professional growth * Team building activities such as virtual scavenger hunts and holiday celebrations * Flexible work hours * Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more Benefits & Beyond* Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. * Superior health plan options * Dental, Vision, HSA/FSA, Life and AD&D coverage, and more * Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% * Outstanding Paid Time Off: 3-4 weeks' vacation, Paid holidays, Sabbatical * Student Loan Refinancing Discounts * Professional and Career Development Program * EAP, travel assistance, and identify theft included * Wellness program * Vituity community initiatives including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more * Purpose-driven culture focused on improving the lives of our patients, communities, and employees We are excited to share the base salary range for this position is $31.24 - $39.05, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company's annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. * Benefits for part-time and per diem vary. Please speak to a recruiter for more information. Applicants only. No agencies please.

OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals-every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it's decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We are looking for a detail-oriented and organized Data & Quality Assurance Project Coordinator to support the planning, execution, and completion of key projects. This role combines project coordination with quality control - ensuring that data, reports, and processes meet the highest standards of accuracy and consistency. Proficiency in Power BI, strong data management skills, and a focus on continuous improvement are essential for success in this fast-paced environment. Key Responsibilities Support end-to-end project management tasks, ensuring timely and high-quality delivery. Use Power BI to analyze, visualize, and validate data for actionable insights. Implement and maintain QA checks on data, reports, and project deliverables to ensure accuracy and reliability. Maintain thorough project documentation and perform data validation and quality audits. Collaborate with cross-functional teams to identify process gaps and drive improvements. Support decision-making by preparing detailed, accurate, and visually clear reports. What We're Looking For Proficiency in Power BI and Microsoft Office (especially Excel). Strong attention to detail, organizational, analytical, and quality assurance skills. Experience with data entry, validation, and dataset management. Familiarity with QA methodologies or data testing processes is a plus. A basic understanding of database systems and validation processes. Proficiency in Ukrainian and/or Russian languages. If you thrive on ensuring both project success and data integrity, and you value precision as much as progress, we'd love to hear from you! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

Koniag Technology and Infrastructure Solutions, LLC, a Koniag Government Services company, is seeking a Quality Coordinator - Lead Trainer to support KTIS and our government customer. This position requires the candidate to be able to obtain a Public Trust. This is a remote position. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. Koniag Technology and infrastructure Solutions (KTIS) is seeking an experienced Quality Coordinator - Lead Trainer to drive our training initiatives and quality assurance programs. The ideal candidate will have a strong background in developing training materials, delivering effective training sessions, and implementing quality monitoring processes. This role is essential in ensuring our team maintains the highest standards of service excellence through continuous learning and quality improvement. **Essential Functions, Responsibilities & Duties may include, but are not limited to:** The Quality Coordinator - Lead Trainer will be responsible for developing and implementing training programs while overseeing quality assurance processes. Principal responsibilities will include but are not limited to: + Design, develop, and deliver comprehensive training programs for new and existing staff + Create and maintain training materials, including manuals, e-learning modules, and job aids + Assess training needs and develop curricula to address skill gaps and performance improvement + Lead new hire onboarding and training processes to ensure quick and effective ramp-up + Establish and maintain quality monitoring systems to evaluate employee performance + Conduct regular quality assessments through call monitoring, side-by-side observations, and performance data analysis + Provide constructive feedback to employees and develop action plans for performance improvement + Create and track key performance indicators (KPIs) related to training effectiveness and quality metrics + Collaborate with department managers to align training and quality initiatives with business objectives + Implement coaching programs to support continuous staff development + Stay current with industry best practices in training methodologies and quality assurance + Develop and maintain a knowledge repository of training resources + Coordinate with subject matter experts to ensure training content accuracy + Prepare and present regular reports on training outcomes and quality performance + Identify trends in performance issues and develop targeted training interventions **Education and Experience:** + Bachelor's degree in Education, Training and Development, Business Administration, or related field + 5-7 years of experience in training development and delivery, preferably in a contact center or customer service environment + Proven experience in quality assurance programs and performance monitoring + Background in adult learning principles and instructional design **Required Skills and Competencies:** + Strong instructional design skills with experience creating effective training materials + Excellent presentation and facilitation skills for diverse learning audiences + Knowledge of quality monitoring techniques and performance measurement + Experience with learning management systems (LMS) and e-learning platforms + Strong analytical abilities to evaluate training effectiveness and quality metrics + Excellent verbal and written communication skills + Ability to coach and mentor staff at all levels of experience + Proficiency in developing and implementing quality standards + Experience with performance management and improvement planning + Strong organizational skills and attention to detail + Ability to manage multiple projects simultaneously + Proficiency with Microsoft Office suite, particularly PowerPoint and Excel + Experience creating and delivering engaging virtual and in-person training + Understanding of adult learning theories and application + Problem-solving skills to address performance and quality issues **Desired Skills and Competencies:** + Training or quality management certifications (Certified Professional in Learning & Performance, Six Sigma, etc.) + Experience in government contracting environments + Knowledge of call center or customer service operations + Familiarity with multimedia training development tools + Experience with quality management frameworks + Background in change management methodologies + Knowledge of ITIL practices and IT service management + Experience with data analysis and statistical methods + Proficiency with video creation and editing tools + Experience with gamification in training + Knowledge of accessibility standards for training materials + Experience in contact center workforce management + Background in process improvement methodologies + Familiarity with project management principles + Experience developing training for technical subject matter **Security Requirement:** + Ability to obtain a Public Trust **Our Equal Employment Opportunity Policy** The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, ethnicity, sex, sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), national origin or ancestry, age, disability, citizenship, military/veteran status, marital status, genetic information or any other characteristic protected by applicable federal, state, or local law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. The company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website, please get in touch with Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodations. _Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit_ _****************** _._ **_Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352_** **Job Details** **Job Family** **Human Resources** **Job Function** **Training/Development Specialist** **Pay Type** **Salary**

Job Description Kleinert's Inc. is looking for a dedicated Quality Assurance & Process Improvement Coordinator to join our team. This full-time remote position offers an excellent opportunity to ensure our products meet the highest standards of quality while improving operations across the organization. As a Quality Assurance & Process Improvement Coordinator, you will play a vital role in driving operational excellence and enhancing the reliability of our consumer goods. In this role, you will be responsible for developing and implementing quality assurance and process improvement strategies that improve operations, enhance product reliability, and elevate customer satisfaction. You will collaborate closely with various departments to identify areas for improvement and support initiatives that foster a culture of quality throughout the company. Responsibilities Develop and implement quality assurance and process improvement protocols and processes Analyze quality and operational data to identify trends and improvement opportunities Collaborate with product development and operations teams to ensure compliance with quality standards Lead corrective actions and continuous improvement initiatives Assist in training staff on quality assurance and process improvement procedures Requirements 2+ years of experience in quality assurance, operations, or process improvement Strong understanding of QA methodologies, process improvement tools, and operational workflows Proficiency in quality management and process improvement software