Quality management coordinator work from home jobs

About Invisible Invisible Technologies makes AI work. Our end-to-end AI platform structures messy data, automates digital workflows, deploys agentic solutions, measures outcomes, and integrates human expertise where it matters most. Our platform cleans, labels, and structures company data so it is ready for AI. It adapts models to each business and adds human expertise when needed, the same approach we have used to improve models for more than 80% of the world's top AI companies, including Microsoft, AWS, and Cohere. Our successes span industries, from supply chain automation for Swiss Gear to AI-enabled naval simulations with SAIC, and validating NBA draft picks for the Charlotte Hornets. Profitable for more than half a decade, Invisible reached $134M in revenue and ranked as the number two fastest growing AI company on the 2024 Inc. 5000. In September 2025, we raised $100M in growth capital to accelerate our mission of making AI actually work in the enterprise and to advance our platform technology. About The Role As a company redefining operations through AI innovation, our ability to deliver consistently high-quality outcomes is at the core of the value we provide to our clients. We are seeking a detail-oriented and impact-driven Delivery Quality Manager to ensure that our AI training and multilingual data operations maintain the highest standards of accuracy, consistency, cultural relevance, and linguistic excellence. In this role, you will work in close collaboration with some of the most influential organizations in generative AI and LLM development. You'll act as a quality guardian across our enterprise delivery programs-ensuring that our human-in-the-loop (HITL) workflows, advanced multilingual data generation processes, and high-touch client services operate at peak precision and reliability. You'll partner with Operations Managers, project leads, and client stakeholders to define and implement robust quality assurance protocols, drive performance improvements, and cultivate a culture of continuous enhancement across delivery teams. From proactive QA audits to root-cause analyses, you'll play a mission-critical role in maintaining the trust and satisfaction of some of the world's most forward-thinking AI labs and companies. This position requires an analytical mindset, a sharp eye for detail, and a passion for operational excellence. Success in this role means not only identifying problems-but creating scalable systems and frameworks to prevent them. You'll be on the front lines of building the standards that shape how human-generated data trains and improves the AI models of tomorrow. What You'll Do Cross-Functional Collaboration: Work closely with Delivery, Product, Engineering, and Customer Success teams to address quality concerns and build preventive measures. Process Optimization: Identify process inefficiencies or gaps in both AI data and multilingual pipelines, and work with relevant teams to streamline operations and improve delivery accuracy and speed. Reporting & Insights: Generate regular reports and insights on delivery performance trends, multilingual QA activities, and recommendations to leadership. Quality Assurance Strategy: Develop and implement comprehensive QA frameworks for large-scale AI data and multilingual delivery workflows, aligned with industry best practices and internal standards. Tooling & Automation: Evaluate and implement QA tools and automation frameworks to streamline quality checks and reduce manual errors across delivery pipelines. What We Need Bachelor's degree in Operations Management, Engineering, Computer Science, Linguistics, or related field. Proven expertise in language QA concepts and workflows, including linguistic quality assessment, cultural adaptation, and managing multilingual projects. 5+ years of experience in quality assurance, service delivery, or operations, preferably in a tech, localization or AI-focused environment. Deep understanding of delivery and multilingual lifecycles, QA methodologies, and performance metrics. Experience working in agile environments and using project management tools Strong analytical skills with experience in data-driven decision-making. Familiarity with AI/ML concepts and workflows is a strong plus. What's In It For You Invisible is committed to fair and competitive pay, ensuring that compensation reflects both market conditions and the value each team member brings. Our salary structure accounts for regional differences in cost of living while maintaining internal equity. For this position, the annual salary ranges by location are: Tier 1$132,000-$147,300 USDTier 2$120,000-$134,000 USDTier 3$108,000-$120,000 USD You can find more information about our geographic pay tiers here. During the interview process, your Invisible Talent Acquisition Partner will confirm which tier applies to your location. For candidates outside the U.S., compensation is adjusted to reflect local market conditions and cost of living. Bonuses and equity are included in offers above entry level. Final compensation is determined by a combination of factors, including location, job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process What It's Like to Work at Invisible: At Invisible, we're not just redefining work-we're reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what's possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won't just execute tasks-you'll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI. We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We're not for everyone, and we're okay with that. If you're looking for predictable routines, this isn't the place for you. But if you're driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you'll fit right in. Country Hiring Guidelines: Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility, most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process. AI Interviewing Guidelines: Our hiring team thoughtfully uses AI to support an efficient, engaging, and inclusive interview process. Since AI can also be a helpful tool for candidates, we've outlined expectations for using it ethically throughout your interview journey. Click here to learn more about how we use AI and our guidelines for candidates. Accessibility Statement: We're committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process at accommodation@invisible.email . Equal Opportunity Statement: We're an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law. Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.

Who You Are: You are someone who is experienced and strategically minded in the development and management of food safety and quality programs in the food industry. You have a passion for protecting the consumer and the brand. You believe that the best way to avoid problems is to start applying the quality principles at concept and then keep doing it all the way through to consumption, taking any learnings along the way to also apply to future projects. You are a leader with deep technical knowledge of food safety standards, regulatory documentation requirements, and industry best practices, as well as a proven track record of building effective quality systems in the food industry. The Task At Hand: The Director of Quality Assurance and Quality Management Systems reports to the Senior Director of Quality and Compliance, and will have a key role in supporting all functions, including Product Development, Operations, Marketing, and Sales. At Once Upon a Farm, we believe that every family deserves access to safe, nutritious, and quality food. This role is responsible for being the guardian of that promise by leading our vision and strategy for quality assurance, food safety, and regulatory compliance across our company, building systems that protect consumers, strengthen trust, and empower our teams to deliver excellence. It is responsible for developing, implementing, and managing comprehensive programs that ensure product safety, regulatory compliance, and continuous quality improvement for all products. This role is not just about compliance; it's about ensuring that every bite of food we make reflects the care, integrity, and mission that drives us. In This Role, You Will:• Develop and execute the company's quality assurance and food safety strategy, ensuring alignment with business goals and regulatory requirements • Lead, mentor, and develop the QA/QMS team • Serve as the subject matter expert on all food safety, quality, and compliance matters • Ensure compliance with FDA, USDA, FSMA, HACCP, GFSI, Kosher, Organic, and other applicable regulatory and certification standards • Oversee the acceptability of Food Safety and Compliance programs, including HACCP plans, allergen controls, and sanitation programs at suppliers and manufacturing sites • Partner with regulatory agencies and certification bodies during audits • Design, implement, and maintain a robust QMS documentation system, ensuring consistent adherence to standards • Monitor and analyze quality performance metrics, driving continuous improvement initiatives • Manage documentation, change control, corrective and preventive actions (CAPA), and training programs • Approval of all manufacturing plants and raw material suppliers • Lead investigations into quality or safety incidents, ensuring timely root cause analysis and corrective actions • Implement best-in-class practices for raw material quality, in-process controls, finished product testing, and traceability • Champion a consumer-first mindset, ensuring products meet the highest safety, quality, and integrity standards • Quality Reporting, investigation, and monitoring corrective actions to quality measures at plants and consumer complaints • Work closely with Operations, Supply Chain, R&D, and Procurement teams to integrate quality and safety into all processes • Provide guidance on new product development from a food safety and regulatory compliance perspective • Collaborate with suppliers and co-manufacturers to strengthen quality and food safety throughout the supply chain In This Role, You'll Bring With You:• Bachelor's degree in Food Science, Microbiology, Chemistry, or related field (Master's degree preferred) • 12+ years of progressive leadership experience in food safety, quality assurance, or regulatory compliance within the food industry • Experiences in both production plant and corporate quality program development and implementation • Deep knowledge of food safety regulations and standards (FSMA, HACCP/HARPC, GFSI, GMP) • Proven success in building and managing QMS in multi-site food manufacturing environments • Strong leadership skills with the ability to influence and engage employees at all levels • Demonstrated ability to thrive in ambiguity, deeply understand business needs, develop a cohesive strategy, and make decisions requiring a high level of judgment • Excellent communication, problem-solving, and analytical skills • Solid knowledge of Microsoft Suite, Outlook, Slack, and other professional platforms• Up to 25% travel required: Although this role is a remote work-from-home position, we “Farmers” do meet as a company and/or department at least once a year. You should also anticipate possible travel to farms in the supply chain and occasional conferences• A genuine passion for improving childhood nutrition for a healthier and happier planet• Desire to contribute to a dynamic, high-growth, purpose-driven work environment• Must reside in the United States to be considered for this position• Please note that visa sponsorship is not available for this position Compensation:• Full-Time, Salaried, Exempt• The anticipated salary range for this position is $175,000.00 - $200,000.00. The actual salary offer will carefully consider a few factors, including your skills, qualifications, experience, and location. Certain positions are eligible for additional forms of compensation, such as bonuses, stipends, equity, and role-specific perks. Additional:• Remote-first work environment• Annual Bonus• 401(k) program + 4% company match after three months• New Hire Remote Life Stipend + annual Nourish and Nurture Allowance• Monthly Cell and Internet Stipend• Quarterly Farm-to-Fridge home deliveries and Employee Discounts• New Parents: Up to 18 weeks of paid Parental Leave, Baby Steps Back To Work, 3 months' supply of Once Upon A Farm products, and breast milk shipping service and support for those who travel after birth for the duration of your breastfeeding journey• Unlimited Paid Time Off• Paid Volunteer Time• Paid Time Off to fulfill civic responsibilities, including jury duty and voting in local, state, and national elections• Medical Insurance for the employee, covered at 100% on select plans, with additional plan options at a reduced cost to the employee• Vision and Dental Insurance, covered at 100% for the employee and dependents• Life insurance• Flexible spending account (Medical & Dependent Care) and Health savings accounts for applicable plans• Employee assistance program (EAP)• All other benefits, leaves, and insurance as required by law, based on your specific residence• And so much more!Who We Are Our Purpose: Drive systemic improvement in childhood nutrition for a healthier, happier, and more equitable world. Our Business: At Once Upon a Farm, farm-fresh taste grows here. We're on a greater mission in providing organic, crave-worthy snacks and meals for children of all ages. Our recipes are crafted with only the best organic ingredients - whole fruits and veggies, cold-pressed (our pouches), or freshly frozen (our meals) to perfection- to support your growing kids at every stage. Each of our organic, non-GMO, non-dairy recipes contains no added sugar and are free from artificial flavors, colors, and preservatives - just simple, real, nutritious snacks your entire family will love. We support and champion farmers who supply the highest-quality organic ingredients for our foods. We help parents keep their promise to provide the best nourishment for their children's bodies and souls. We treat our consumers, customers, suppliers, investors, and all our valued employees with the same high level of dignity and respect that we expect from others. We will always fight for and support efforts to drive positive social change and food justice for the benefit of parents, kids, and families. Lastly, we foster an entrepreneurial and collaborative culture that values humility, honesty, passion, positive social impact, and fun. Our Team: We're all fully remote, which makes us a highly collaborative, dynamic, and supportive bunch. We share a singular mission to make the world a better place through the highest quality, most delicious, nourishing, and nutritious products made accessible to every home, from our farms to your fridge. And while we're invested in our product, we're equally invested in one another's success. Once Upon a Farm is a purpose-driven brand made up of an inclusive group of individuals with diverse backgrounds, passions, and beliefs. We hire self-motivated, independent thinkers and those who are genuinely passionate about improving childhood nutrition for a healthier and happier planet. Bring your whole self to your work at Once Upon a Farm, a proud equal-opportunity employer. In your application, please feel free to note which pronouns you use. In an effort to help us remove unconscious bias from our resume review process, we ask that you please remove all identifying information from your resume (like profile photos) before you upload it. Once Upon a Farm is committed to cultivating an inclusive environment where a diverse group of people can and want to do their best work, and that starts with our hiring practices. Once Upon a Farm, PBC, provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, cast, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. This job description is a summary of duties; it is by no means an all-inclusive list but is merely a broad guide of expected duties. You must reside in the United States to be considered for this position.

The Manager, Market Quality Improvement manages the day-to-day prioritization of staff activities in collaboration with Director, Quality Improvement. The Manager will be responsible for developing quality documents in compliance with state and federal requirements and work with departments outside of quality to obtain information for reports. Essential Functions: Responsible for Corporate oversight of the HEDIS Medical Record Review Unit as needed for the assigned market Responsible for development and oversight of Quality Improvement (QI) Projects and Performance Improvement Projects related to HEDIS and pay for performance (P4P) requirements Ensures compliance with External Quality Review audits/studies, Performance Improvement Projects, and Quality Improvement Projects required by the state, NCQA, and other accreditation bodies Responsible for the review of QI issues regarding compliance with Federal, State, and Accreditation requirements Ensure all policies and procedures are aligned with Federal, State, and Accreditation requirements Responsible for the annual review, program description, program plan, and update of QI Department policies and procedures Provide education to internal and external customers on quality improvement functions Respond to questions that pertain to HEDIS and Quality Improvement from providers and internal staff members Foster relationships with all internal departments and represents CareSource to community-based and state programs Collaborate with business owners to establish, implement, and develop best practices for P4P quality directives Implement opportunities for process improvement that impact quality measurements in assigned market Monitor industry trends as it relates to healthcare and identify areas of opportunity for improvement Responsible for ensuring business owners successfully complete all deliverables related to performance improvement plans (PIPs) and quality improvement plans (QIPs) within defined timeframes Conducts analysis, including root cause analyses with support from identified business units and ensure data is presented and used efficiently to meet the quality goals Follows enterprise standards and procedures for all quality reporting and documentation and communicate areas of strengths as well as needs to the Quality Improvement Committee Perform all facets of quality management to include the development of detail work plans, setting deadlines, assigning responsibilities and monitoring/summarizing project progress Establish, monitor and review mechanisms to assess and document each business units level of compliance with each measure and coordinate corrective actions Attends and participates in market quality committees Guide and direct successful completion of daily tasks and projects Interview, select and train new team members Conduct performance management activities for direct reports, to include monthly one-on-one meetings, annual performance appraisals, and discipline as appropriate Perform any other job related instructions, as requested Education and Experience: Bachelor's Degree or equivalent years of relevant work experience is required Completion of an accredited Registered Nursing degree program or Bachelor's of Science in Nursing (BSN) is preferred Master's Degree in Nursing (MSN), Public Health, or healthcare related field is preferred A minimum of three (3) years of experience in a healthcare or managed care organization is required Previous management experience is required Medicaid and/or Medicare experience preferred Experience in quality metrics preferred Competencies, Knowledge and Skills: Intermediate proficiency in Microsoft Word, Excel and PowerPoint Solid leadership skills; able to effectively manage a high performing team, provide coaching and development Demonstrated ability to adjust and shift priorities, multi-task, work under pressure and meet deadlines Proven ability to recognize opportunity for improvement and lead change Data analysis and trending skills Effective communication skills Prior supervisory skills Ability to work independently & in a team environment Training/teaching skills Time management skills Critical listening and thinking skills Strategic management skills Decision making/problem solving skills Customer service oriented Licensure and Certification: Current, unrestricted Registered Nurse (RN) licensure in the state of practice is preferred Certified Professional in Healthcare Quality (CPHG) is preferred Working Conditions: General office environment; may be required to sit/stand for long periods of time Some in state travel required (approximately 20% of time) Compensation Range: $81,400.00 - $130,200.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package. Compensation Type (hourly/salary): Salary Organization Level Competencies Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business This is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.#LI-JM1

SOLV Energy is an engineering, procurement, construction (EPC) and solar services provider for utility solar, high voltage substation and energy storage markets across North America. The Regional Quality Manager will be responsible for overseeing the quality assurance and control activities across multiple solar EPC projects within the assigned region. This role requires extensive experience in quality management within the renewable energy sector. The ideal candidate will ensure all assigned projects adhere to contract requirements, regulatory standards, company policies, and industry best practices. This position will primarily work in an office setting but will also be required to visit project sites in their assigned region (Southeast) regularly to perform training and instruction to the field teams, conduct audits and First Article Inspections. The role also involves travel to meet with clients, suppliers, and regulatory agencies, and occasionally travels to various locations for seminars, conferences and meetings. : *This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned Position Responsibilities and Duties: Quality Management System (QMS) application: Train all quality personnel and field-level technicians to the SOLV Quality Management System ensuring compliance with applicable quality directives and procedures. Provide feedback for continuous improvement on the effectiveness of the QMS. Project Quality Assurance: Conduct regular quality audits and inspections on assigned solar projects to ensure adherence to project specifications, standards, and regulations. Identify potential quality issues and collaborate with project teams to implement corrective actions. Process Improvement: Lead continuous improvement initiatives by analyzing quality metrics, identifying trends, and recommending process enhancements to improve overall project performance. Training and Development: Provide training and guidance to project teams on quality standards, procedures, and best practices. Foster a culture of quality and excellence within the organization. Stakeholder Communication: Serve as the primary point of contact for quality-related matters with clients, regulatory agencies, and other stakeholders. Address and resolve quality concerns in a timely and effective manner. Documentation and Reporting: Maintain comprehensive documentation of quality activities, including inspection reports, non-conformance reports, and corrective action plans. Prepare and present regular quality performance reports to senior management. Compliance and Safety: Ensure that all quality assurance activities are conducted in compliance with safety regulations and company policies. Promote a safe working environment across all project sites. Minimum Skills or Experience Requirements: Minimum of 5 years of experience in quality management within the solar energy sector or a similar industry, with at least 3 years in a leadership role. In-depth knowledge of quality assurance methodologies and standards (e.g., ISO 9001, ASME, IEC). Proven experience with utility-scale solar EPC projects and understanding of related technical requirements. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to manage multiple projects and priorities in a fast-paced environment. Willingness to travel within the region as required for site inspections and audits. SOLV Energy Is an Equal Opportunity Employer At SOLV Energy we celebrate the power of our differences. We are committed to building diverse, equitable, and inclusive workplaces that improve our communities. SOLV Energy prohibits discrimination and harassment of any kind against an employee or applicant based on race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, or ethnicity, mental or physical disability, veteran status, parental status, or any other characteristic protected by law. Benefits: Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance. Employees can enroll in our company's 401(k) plan and are provided vacation, sick and holiday pay. Compensation Range: $116,812.00 - $146,016.00 Pay Rate Type: Salary SOLV Energy does not accept unsolicited candidate introductions, referrals or resumes from third-party recruiters or staffing agencies. We require all third-party recruiters to communicate exclusively with our internal talent acquisition team. SOLV Energy will not pay a placement fee to any third-party recruiter or agency that has not coordinated their recruiting activity with the appropriate member of our internal talent acquisition team. In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. Any unsolicited candidate introductions, referrals or resumes sent by third-party recruiters to SOLV Energy or directly to any of our employees, or received through our website or career portal, will be considered property of SOLV Energy and will not be eligible for a placement fee. In the event a third-party recruiter submits a resume or refers a candidate without a previously signed vendor agreement, SOLV Energy explicitly reserves the right to pursue and hire the candidate(s) without financial liability to such third-party recruiter. #LI-Remote Job Number: J10753 If you're interested in a meaningful career with a brighter future, join the SOLV Energy Team.

Why Work at SMA America At SMA America, we believe in Energy that Changes . Since 1981, we've been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems - all while pushing the boundaries of what's possible in clean energy. But we're not just transforming power - we're empowering people. We've built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you're a sales expert, service pro, or engineering innovator, if you're ready to join a purpose-driven team committed to shaping the future of energy - we'd love to meet you. PURPOSE OF POSITION The Customer Quality Manager is accountable for the substantial timely management, tracking and coordination of any customer related quality topics in the US. The position ensures alignment and close teamwork with the customer quality team at the headquarters, supporting fast communication, a unified direction and mindset. PRIMARY DUTIES / RESPONSIBILITIES Leads, drives and tracks quality activities by supporting complete problem resolution of product failures with customer impact. Supervises and manages special projects with customer quality impact as needed or required. Initiates and manages the verification process of product problems or failures in a global network. Drives and tracks corrective actions utilized in the defined 8D steps. Manages, coordinates and tracks remedial actions with Supplier Quality Managers, Engineering, Service personnel as required in resolving product quality issues. Tracks and follows up on quality-related actions with all involved functions (Sales, Service, Production, Development) and escalates if deadlines are missed or deliverables are not met. Interfaces with customers to drive continuous quality improvement and facilitates customer audits or assessments upon request. Participates in on-site evaluations of non-conforming products in the field. Prepares documentation for decision making process within the global Quality Circle process. Applies statistical methods to track, trend, and analyze quality data related to non-conforming products reported by customers. Interfaces with international colleagues in the continual improvement of product/system/solution quality. Other duties as may be assigned by supervisor or management. REQUIRED RELEVANT PROFESSIONAL EXPERIENCE Bachelor's degree in engineering or electrical engineering (Master's preferred) or related field, or similar education At least 10 years of experience in the customer quality management field in a manufacturing environment Expertise in 8D method for corrective action and the quality tools 5-Why, Ishikawa diagramming, and pareto analysis. Profound project management skills especially including action tracking and special project management. Excellent communication skills in negotiations with critical / opposing parties. Ability to present information to formal mid/high-level management boards on quality issues. Excellent communication, leadership, and cross-functional collaboration skills. Strong skills in office suite: Word, Excel, Project, PowerPoint, and statistical software packages. Ability to travel occasionally. Working knowledge in JIRA, Salesforce, SAP, and CRM is a plus. Acts with an entrepreneurial mindset Certification in quality management (e.g., CQE, CQA, Six Sigma). Experience in solar, automotive, aerospace, electronics, or similar regulated industries. WE OFFER The salary range for this position is $104,000-134,000 per year, dependent upon experience Comprehensive benefits including health, dental and vision coverage (including $0 premium options) Dedicated Hybrid Schedule: In-Office Tuesday and Thursdays; remote on Monday, Wednesday, and Fridays 401(k) plan with company match Opportunities for professional development and training Inclusive, collaborative, and innovative work environment Our EEO Policy We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application. Our Privacy Policy During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes]. If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information. If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com

SOLV Energy is an engineering, procurement, construction (EPC) and solar services provider for utility solar, high voltage substation and energy storage markets across North America. The Regional Quality Manager will be responsible for overseeing and managing the quality assurance and control processes for all PV EPC projects in their assigned region. The individual will ensure that all projects meet the highest standards of quality and comply with industry regulations and company standards. The Regional Quality Manager will primarily work in an office setting but will also be required to visit project sites in their assigned region (Midwest) regularly to perform training and instruction to the field teams, conduct audits and First Article Inspections. The role also involves travel to meet with clients, suppliers, and regulatory agencies, and occasionally travels to various locations for seminars, conferences and meetings. : *This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned Position Responsibilities and Duties: Develop and implement quality plans that align with SOLV Energy's Quality Management System, SOLV SOPs and contract requirements for each of their projects. Establish, maintain, and continuously improve quality systems to ensure compliance with industry standards, regulatory requirements, and customer expectations. Monitor project quality: Conduct regular inspections and audits of ongoing and completed projects to ensure adherence to quality standards, AHJ's requirements, manufacturers installation instructions, code compliance; identifying areas for improvement. Manage quality control processes: Oversee the testing, inspection, and evaluation of materials, components, systems and processes used in PV projects within your region. Train and support: Provide direct training and guidance to project teams on quality assurance and control practices, SOLV Energy's Quality SOP's, SWI's, MOP's and reference guides, ensuring that all team members understand and follow established procedures. Collaborate with stakeholders: Work closely with project managers, engineers, suppliers, and clients to address quality-related issues and ensure customer satisfaction. Document and report findings: Maintain detailed records of quality inspections, audits, and corrective actions, and prepare regular reports for management and clients. Become proficient in the use of SOLV's proprietary “Sunscreen” software to train project teams in documentation processes and to initiate, report and document all quality matters on the projects in the designated region. Conduct frequent, formal audits on documentation compliance, reporting methods, installation processes/procedures and methods, material handling, and vendor product performance. Conduct Root Cause Analysis when needed. Utilizing both 5-Why or 8D methods, depending on circumstance, conduct and document thorough RCA to identify quality issues on projects. Create, implement and monitor formal CAPA's based on results of the RCA. Continuous improvement: Identify opportunities for process improvements and implement corrective actions to enhance overall project quality and efficiency. Ensure compliance: Stay up-to-date with industry standards, regulatory requirements, and best practices, and ensure that all projects adhere to relevant guidelines and regulations. Minimum Skills or Experience Requirements: Experience: Minimum of 5 years of experience in quality management, preferably in the solar or renewable energy industry. Certifications: Quality management certifications such as ASQ Certified Auditor, ISO 9001, Six Sigma, or PMP are highly desirable. Bachelor's degree in engineering, OSHA 10, 30, Journeyman, etc. are all highly desirable. Skills: Strong knowledge of quality assurance and control methodologies. Strong knowledge of electrical construction and electrical safety. Experience with construction drawings and installation procedures. Excellent analytical and problem-solving skills. Effective communication and interpersonal skills. Proficient in quality management software and tools. Ability to work as part of a team. SOLV Energy Is an Equal Opportunity Employer At SOLV Energy we celebrate the power of our differences. We are committed to building diverse, equitable, and inclusive workplaces that improve our communities. SOLV Energy prohibits discrimination and harassment of any kind against an employee or applicant based on race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, or ethnicity, mental or physical disability, veteran status, parental status, or any other characteristic protected by law. Benefits: Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance. Employees can enroll in our company's 401(k) plan and are provided vacation, sick and holiday pay. Compensation Range: $116,812.00 - $146,016.00 Pay Rate Type: Salary SOLV Energy does not accept unsolicited candidate introductions, referrals or resumes from third-party recruiters or staffing agencies. We require all third-party recruiters to communicate exclusively with our internal talent acquisition team. SOLV Energy will not pay a placement fee to any third-party recruiter or agency that has not coordinated their recruiting activity with the appropriate member of our internal talent acquisition team. In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. Any unsolicited candidate introductions, referrals or resumes sent by third-party recruiters to SOLV Energy or directly to any of our employees, or received through our website or career portal, will be considered property of SOLV Energy and will not be eligible for a placement fee. In the event a third-party recruiter submits a resume or refers a candidate without a previously signed vendor agreement, SOLV Energy explicitly reserves the right to pursue and hire the candidate(s) without financial liability to such third-party recruiter. Job Number: J10751 If you're interested in a meaningful career with a brighter future, join the SOLV Energy Team.

LOCATION: Remote - preference for incumbents that live in North Carolina or within 40 miles of the NC border. This position requires travel as needed. GENERAL STATEMENT OF JOB Under the supervision of the Customer Service Quality Manager, the Quality Management Specialist resolves member and provider grievances/complaints, processes incident reports, conducts Unlicensed Alternative Living Site Reviews, assists with Home and Community Based Service (HCBS) Assessments, assists with NC Treatment Outcomes and Program Performance System (NC TOPPS) Surveys, completes any needed health/safety site visits and completes provider investigations as requested for Quality Management. The position is responsible for resolving grievances and complaints received by Vaya Health by or on behalf of any member/recipient who is dissatisfied with a Vaya contracted provider, a Vaya employee, or any aspect of Vaya or it's service delivery system. This is accomplished by processing complaint and grievance reports, coordinating resources, and communicating with all relevant parties throughout the grievance/complaint resolution process in a manner that is timely, thorough, fair, impartial, consistent, and compliant with applicable laws, rules and regulations. The position is responsible for ensuring all regulatory and accrediting guidelines/requirements are upheld throughout the resolution process. The position is responsible for reviewing incidents submitted into the Incident Response Improvement System (IRIS), Back-up staffing reports, and QM-11 reports submitted by providers in Vaya's network. The position provides technical assistance and support to ensure all reporting requirements are met related to incidents and may include document preparation, records requests and meeting facilitation. In addition, the position monitors Provider sites within the Vaya Health provider network receiving reimbursement for service provision under Medicaid, the Innovations waiver, and state funding. The position monitors the remediation of areas of non-compliance to ensure adherence to all applicable rules, regulations, and best practice models and to ensure the health and safety of persons receiving services. This position will also provide back up oversight and suport to NC TOPPS and HCBS activities when the designated primary staff person is out on leave. The position will also complete any investigations or health/safety reviews as assigned. The individual must be knowledgeable about Vaya's internal processes as well as providers, services, and stakeholders throughout the public behavioral health and intellectual/ developmental disabilities (IDD) system. ESSENTIAL JOB FUNCTIONS Grievance, Complaint, Incident, Health & Safety Response and Reviews: This position will support Provider Quality Operations and Customer Service Quality. Support of these operations may be accomplished through various activities like those listed below, and although day to day work may include activities related to these items this is not a limited list. At the manager's and director's discretion activities may be divided among the incumbents which may lead to some incumbents completing some of these tasks more than others, but all incumbents must be cross trained and able to complete all items. Activities may include, but are not limited to: Member/Recipient/Provider Grievance/Complaint Resolution The incumbent is responsible for managing assigned complaints and grievances by ensuring the concern of the individual is properly acknowledged, documented, and addressed to work toward informal resolution by: Answering questions from members, recipients, stakeholders, or others about the complaint/grievance process Timely resolving complaints and grievances through the following activities: Phone interviews with the filer and person(s) who have a legitimate role in the issue to be resolved (i.e. staff, legal guardians, providers, care managers, etc.). to obtain additional information or clarification; Consultation with Vaya staff, licensed clinicians, and subject matter experts Provider record/information request and record review Maintain timely responses to inquiries regarding grievances and complaints Provide recommendations and direction to both service providers and members in an attempt to eliminate repeated grievances of a similar nature Provide feedback to providers regarding written responses to grievances and complaints Recognize grievances and complaints that include health and safety issues that need to be immediately addressed by accurately depicting the situation in a case staffing to the CMO Recognize health and safety issues may require investigation including; but not limited to, an on-site review to ensure any Vaya members in service locations are safe. Incident Report Review, Tracking and Technical Assistance The incumbent reviews incident reports from all Vaya provider agencies within the catchment area and incident reports from provider agencies that have Vaya enrollees who receive services outside Vaya's catchment area. IRIS is a mandated electronic system for provider and LME/MCO to document the occurrence of Level II and III incidents. Incident review and response includes the following: Ensure the incident report is complete and has accurate information, request any additional or missing information Evaluate the cause/prevention section and provide technical assistance to the provider when standards for future prevention are not met Evaluate the likeliness that the incident will be in the media and alert the CMO Tracking and trending of incidents; report any trends of concern to CIRC. In addition, this position is also responsible for completing the following incident report related activities: Track and trend back-up staffing reports and compile and prepare data for quarterly reporting as needed Track and trend QM-11 (level 1 incident) reports Health/Safety Reviews including any Site Review Monitoring activities for AFL Site Reviews Use a standardized tool (checklist) for initial AFL site reviews and annually thereafter Ensure the site has met HCBS standards and approval Medication review Review the site for Health and Safety concerns that are specific to the member/recipient Inform/educate the Provider about Vaya procedures for monitoring of existing and new AFL homes Completion and delivery of all written findings to the Provider, and follow up on all deficiencies Assess sites for health/safety when required from grievances/complaints as part of investigations Investigations: Assisting with On site investigations completed by any Quality Management Team Complete assigned investigations related to grievances/complaints or health/safety requests Complete Report of Findings Complete Plans of Correction for Out of Compliance noted in Report of Findings Communicate with Providers related to investigation and outcomes Communicate with grievant/complainant/stakeholders as required for investigations Additional Tasks: Provide Backup to HCBS Provider Self-Assessment Review and Approval Process including: Upon submission, process and ensure Provider Self-Assessments are complete, accurate and meet criteria for HCBS standards, provide information and technical assistance to providers in response to incorrect or missing information. Provide Back up to NC TOPPS Activities to comply with state requirements including: Respond to NC TOPPS email inquiries, answer questions from providers or provider staff about NC TOPPS requirements, provide technical assistance to providers or provider staff on NC TOPPS. KNOWLEDGE OF JOB Ability to develop practical, thorough, and creative solutions to complex problems Ability to conduct data analysis and recognize trends is essential Ability to effectively communicate trends within Vaya to address potentially serious issues is required Ability to actively listen to grievances and complaints while maintaining a positive outlook and attitude with members, co-workers, and stakeholders Ability to work remotely (from home) with little supervision and function as a self-starter Flexible worker who readily accepts assigned tasks, manages unfamiliar situations, and searches for every opportunity to help the team Excellent time management skills, including the ability to manage competing priorities and to complete tasks in a timely and accurate manner Highly productive and motivated individual who takes pride in a job well done, demonstrates initiative and is committed to self-accountability Strong attention to detail and extreme precision and accuracy Ability to work collaboratively with individuals at all levels and with varying backgrounds both within and outside of Vaya and build strong working relationships Strong organizational skills with the ability to multi-task Ability to manage constant transformation and adapt to changing mandates from regulatory authorities as well as Vaya executive leadership Ability to maintain the confidentiality of sensitive information in accordance with applicable laws, policies, rules and regulations Ability to problem-solve and provide practical, thorough, and creative solutions to work tasks Ability to learn, interpret independently, and apply a variety of complex policies and procedures Good working knowledge and proficiency in Adobe and Microsoft Office 365 products (Word, Excel, Outlook, PowerPoint, Teams, Visio, SharePoint, etc.) Familiarity with Navex software products (PolicyTech, EthicsPoint) a plus Thorough knowledge of how to use standard office equipment, including printers, scanners, and fax machines Knowledge of North Carolina's public behavioral health and I/DD system, including Vaya providers, services, and stakeholders, preferred Ability to work independently is essential Ability to research multiple Electronic Records Systems -Ability to understand claims data Ability to understand both physical and behavioral health diagnoses Ability to synthesize information gathered in the grievance process to write a succinct resolution letter Ability to interact with team while performing grievance resolution lead duties in a respectful manner Ability to use critical thinking skills, work independently with little or no direction, demonstrate initiative, and function as a self-starter Ability to develop practical, thorough, and creative solutions to complex problems EDUCATION & EXPERIENCE REQUIREMENTS High school diploma or GED required. Bachelor's degree in a Human Services field preferred. Must have A minimum of two years of experience in quality management, data collection and analysis is required, preferably within a behavioral health organization OR a minimum of two years of experience providing care and/or customer service in an acute care, physical health, physician and/or hospital setting. The Tailored Plan does not require NC Residency for this role; however, it is the preference of Vaya and the Quality Management department that incumbents of this role fall within the guidelines of NC Residency Requirement per the Tailored Plan and reside in North Carolina or resides within 40 miles of the North Carolina border. Preferred work experience: Meeting the requirements of being a Qualified Professional per 10A NCAC 27G .0104 preferred. Preferred licensure/certification: National Certified Investigator & Inspector Training and Certification is preferred. PHYSICAL REQUIREMENTS Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading. Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers. Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time. Mental concentration is required in all aspects of work. RESIDENCY REQUIREMENT: Prefer incumbent reside in North Carolina or within 40 miles of the North Carolina border. SALARY: Depending on qualifications & experience of candidate. This position is non-exempt and is eligible for overtime compensation. DEADLINE FOR APPLICATION: Open until filled APPLY: Vaya Health accepts online applications in our Career Center, please visit ****************************************** Vaya Health is an equal opportunity employer.

Moss is a national privately held construction firm providing innovative solutions resulting in award-winning projects. With regional offices across the United States, Moss focuses on construction management, solar EPC, and design-build. The company's diverse portfolio encompasses a wide range of sectors, including luxury high-rise residential, landmark mixed-use developments, hospitality, K-12 and higher education, justice, solar energy and battery storage, and sports. Moss is ranked by Engineering News-Record as the nation's top solar contractor and one of the top 50 general contractors. Moss prides itself on a strong entrepreneurial culture that honors safety, quality, client engagement, and employee development. Its employees consistently rank Moss as one of the best places to work. POSITION SCOPE AND ORGANIZATIONAL IMPACT Moss' Quality Assistant Manager, Solar supports the Director, Solar Quality Control/Warranty in overseeing and implementing quality assurance and control processes for solar energy and BESS projects. This role ensures that all installations, materials, and procedures comply with industry standards, regulatory requirements, and company quality policies. The Assistant Manager works closely with engineering, procurement, construction, operations, and self-perform teams to identify and resolve quality issues, improve performance, and maintain project integrity from development through commissioning. This role will have multiple direct reports and oversee multiple solar construction projects. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Identify and address quality defects and issues during the installation process Conduct quality audits and inspections at project sites Ensure accurate and consistent maintenance of all quality-related documentation and records Manage on-site quality control personnel across multiple projects Collaborate with self-perform teams, contractors, and vendors to ensure material and equipment quality Mentor and supervise field quality teams, providing technical guidance and training EDUCATION AND WORK EXPERIENCE 5-10 years of experience in solar construction, with a focus on quality (utility-scale solar preferred) In-depth knowledge of PV systems, electrical and mechanical codes, and general construction standards Familiarity with QA/QC methodologies, inspection tools, and quality management systems Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Experience with project management software (Procore preferred) Strong organizational, communication, and analytical problem-solving skills Ability and willingness to travel frequently to project sites (up to 90%) JOB TITLE: QUALITY ASSISTANT MANAGER, SOLAR JOB LOCATION: REMOTE (90% TRAVEL REQUIRED - MULTI-STATE) CLASSIFICATION: FULL TIME - EXEMPT - SALARIED REPORTS TO: DIRECTOR, SOLAR QUALITY CONTROL/WARRANTY Moss is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

FreedomCare is a healthcare company that has been dedicated to revolutionizing the home care industry since 2016. We support our patients by ensuring they have the power to choose a caregiver who will care for them in the comfort of their own homes. Our mission spans coast to coast, supporting patients across the U.S. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) Join our team and make a positive impact on the lives of others! We are looking for a Assistant Manager of Quality, Service & Excellence for our Quality & Service team. This role is remote with potential travel to the FreedomCare hub closest to you for meetings and collaboration. Position Overview: The Assistant Manager, Quality & Service Excellence (QSE) supports the daily operations, people management, and performance strategy of the Quality function at FreedomCare. This role blends frontline quality oversight with program administration, team development, and strategic alignment across coaching, evaluations, and service excellence initiatives. The Assistant Manager ensures consistent evaluation standards, partners with key stakeholders to close performance gaps, and drives initiatives that improve the caregiver and patient experience through best-in-class agent behaviors. Responsibilities: · Support and coach a team of QA Associates and Specialists, fostering consistency, clarity, and accountability in day-to-day performance. · Own and maintain QA evaluation schedules, calibration sessions, and quality dashboards to ensure accurate, timely, and actionable insights. · Partner with L&TD, Operations, and Compliance to align QA standards with training content and policy changes. · Monitor evaluation trends and deliver regular reporting on service performance and behavioral insights with actionable development plans. · Manage, lead and/or facilitate cross-functional calibrations with Operations to reinforce shared standards of service excellence. · Support the development of holistic evaluation tools, including Observe.AI, sentiment scoring, and qualitative assessment enhancements. · Partner with Learning Operations to expand department reach, including but not limited to: 1:1 coaching efforts, especially in the · Establish and oversee a standardized evaluation process for emerging team leads, including observation, coaching feedback, and a QSE-led certification path to strengthen leadership and service coaching consistency across the org. · Assist in role-specific onboarding and skill development of new QSE team members. · Coordinate and help maintain quality-related projects and support process documentation (e.g., SOPs, SharePoint resources, etc.). Ideal Candidate Will Possess: Educational Background · Bachelor's degree in a related field such as Business, Healthcare Administration, Education, Communications, or a similar discipline. Equivalent professional experience is also acceptable. Experience · Minimum of 3 years of experience in Quality Assurance, Training, Coaching, or Operations in a contact center or healthcare environment. · At least 1 year of experience in a leadership, supervisory, or mentorship role preferred. · Prior experience conducting QA audits, reporting on performance data, and developing action plans with internal stakeholders. · Familiarity with quality or coaching platforms (e.g., Observe.AI, TalkDesk, MaestroQA) and experience building reports or dashboards from audit data. · Strong understanding of QA methodologies, behavioral feedback, and service performance measurement. · Ability to analyze quality data, identify trends, and synthesize findings into actionable insights. · High attention to detail with a commitment to consistency and fairness in evaluations. · Effective time management skills and ability to balance day-to-day support with strategic project ownership. · Comfort working in a fast-paced, evolving environment with shifting business needs. · Demonstrated ability to lead with clarity and empathy, holding others accountable while building trust. · Experience mentoring team members and supporting professional growth. · Strong communication and collaboration skills across cross-functional teams (e.g., Ops, L&D, Compliance). · Comfortable facilitating calibrations and presenting quality data to stakeholders. Why work at FreedomCare? We are here for you and committed to providing a best-in-class employee experience. We offer competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities to grow your career. This is a place where your voice matters, where we build great relationships, and your work has meaning and a tangible positive impact on others! At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. #INDLV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $85,000 and $95,000 per year at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range$85,000-$95,000 USD

Surefox is dedicated to being the leader in the physical risk management industry and the company of choice for military veterans searching for a career and culture that values their skills and expertise. Surefox North America Inc is a veteran-owned company that strives to create a diverse and unique culture of trained and talented individuals. We seek an experienced part-time Pennsylvania Quality Manager for Surefox's Security Agency License with integrity and professionalism who can join our team. You will work on security licensing requirements and compliance for Surefox and assist its employees in providing security services in the state. In your day-to-day role as Surefox's Pennsylvania License Manager, you will act as a liaison between Surefox and state compliance and licensing agencies, departments, and employees. You will perform all duties in accordance with Surefox policies and procedures and all state & federal regulations. We are looking for someone who has exceptional observational skills and pays close attention to detail. As we encourage veterans and candidates currently in the military reserve to apply, we welcome all who share the same passion for protection as we do. We are not offering visa sponsorship for this position at this time. What you will do: Comply with all state and local laws for a Pennsylvania Quality Manager regarding security services licensing. Perform all services required by state and local laws for a Pennsylvania Quality Manager regarding security services licensing. Upon request, plan for and meet with state auditors on behalf of Surefox regarding any audits performed or requested by the State licensing agency. Track and manage any compliance and training requirements for Surefox to maintain its Security license with the licensing agency. Track and manage any compliance and training requirements and confirm the active licenses of Surefox employees providing security services. Collaborate with other corporate departments and teams to ensure compliance documentation and requirements are met. Track and report on licensing performance assurance and compliance requirements within the provided guidelines. Prepare reports on accidents, incidents, and suspicious activities involving Surefox clients and/or employees related to security services performed by Surefox. Prepare and submit reports required by state and local agencies, as but not limited to, new hire reporting and termination of employment reporting. Maintain records as required by state and local agencies. Attend project meetings upon request to assess and relay compliance requirements. Work independently and adapt to various work-paces while always maintaining a high level of attentiveness and energy. What is required: Must be a minimum of 25 years of age, a citizen of the United States and have no criminal record. Must maintain a physical address in Allegheny County, Pennsylvania. This must be a street address; it CANNOT be a post office box. Must have a minimum of three (3) years experience as a government investigator, regularly employed detective, a sheriff, a member of the Pennsylvania State Police, or a former member of a police force with a rank above patrolman. Must be able to pass an extensive background check, fingerprinting, and drug screening (Surefox will consider for employment qualified applicants with criminal histories in a manner consistent with all requirements of State and local laws, regulations or codes). Demonstrated competence in reacting to and handling emergencies. Ability to effectively communicate with people at all levels and from various backgrounds. Good judgment with the ability to make timely and sound decisions. Ability to understand and follow both written and verbal instructions. Ability to work independently and as a team member. What is desired: Security experience required. Military background is a plus. Report writing experience preferred. If you share our values and are ready to build your next career, we want to hear from you!

Telix Pharmaceuticals is a dynamic, fast-growing radiopharmaceutical company with offices in Australia (HQ), Belgium, Japan, Switzerland, and the United States. Our mission is to deliver on the promise of precision medicine through targeted radiation. At our core, we exist to create products that seek to improve the quality of life for people living with cancer and rare diseases. You will be supporting the international roll-out of our approved prostate cancer imaging agent and helping us to advance our portfolio of late clinical-stage products that address significant unmet need in oncology and rare diseases. See Yourself at Telix The Manager, Clinical Quality will be part of a Telix team responsible for establishing, implementing and maintaining appropriate quality assurance processes and documented procedures to ensure that clinical trials are conducted and data are generated, recorded and reported in compliance with the protocol, GCP and the applicable regulatory requirement(s). The Manager, Clinical Quality will be responsible for planning, conducting and reporting audits and assessments of Good Clinical Practices (GCPs) Good Pharmacovigilance Practices (GVP), and Good Clinical Laboratory Practices (GCLPs) vendors, clinical investigator sites, laboratories, databases, essential documents, systems, processes and procedures. This position will be dedicated to providing quality oversight and compliance support to Telix's early and late-stage assets. Key Accountabilities Plan, arrange, schedule and conduct audits and assessments to ensure compliance with Good Clinical Practices (GCPs) Good Pharmacovigilance Practices (GVP), and Good Clinical Laboratory Practices (GCLPs). Ensure accurate audit documentation from audits of Clinical Investigator Sites, CROs, supporting laboratories, monitoring organizations and other vendors by writing audit plans, audit agendas and audit reports as well as tracking audit responses and resulting CAPAs. Drive inspection preparation activities for regulatory authority GCP/GCLP/GVP inspections and guide coordination of inspection responses. Provide Quality oversight and compliance support for Telix study, program, development and matrix teams by attending meetings, representing Clinical Quality and reviewing essential documents. Ensure accurate and timely review, investigation and closure of temperature excursions, product complaints and clinical trial related investigations. Review critical processes and procedures to identify gaps in standards, procedures and technologies that are a risk toclinical trial quality. Participate in initiatives related to critical quality processes such as risk management, data management, trial management, and investigational product management. Collaborate with the Clinical Operations team to write, revise, and approve appropriate SOPs, Work Instructions and Forms. Education and Experience Bachelor's degree in Life Sciences or related discipline, or equivalent experience in lieu of degree; Master's degree preferred American Society for Quality (ASQ) Certification in Quality Auditing, Quality Management, Six Sigma Green Belt or Six Sigma Black Belt preferred 7+ years of experience in Clinical Quality for Manager level or 9+ years in Clinical Quality for Sr. Manager level leading teams in the biotech/pharmaceutical industry Experience with FDA, TGA, PMDA, ICH and EMEA guidelines and regulations Excellent time management skills and the ability to work with a sense of urgency Strong oral and written communication including the ability to present information clearly and logically Ability to prioritize and manage multiple projects to meet critical deadlines Strong attention to detail and problem-solving skills Works effectively in a team environment Travel: 10% - 20% a year Key Capabilities Ethical Behavior: Act with integrity and demonstrate a commitment to ethical behavior in all interactions with colleagues and stakeholders. Collaboration: Work effectively as a part of a team, actively sharing knowledge and expertise to achieve common goals Commitment to excellence: Take pride in your work and consistently strive for excellence in everything you do Strong communication skills: Able to communicate effectively with colleagues and stakeholders at all levels, using clear and concise language. At Telix, we believe everyone counts, we strive to be extraordinary, and we pursue our goals with determination and integrity. You will be part of an engaged and supportive group of colleagues who all have a shared purpose: to help people with cancer and rare diseases live longer, better quality lives. Being a Telix employee means being a part of a unique, global, interdisciplinary team working to deliver what's next in precision medicine. We have hybrid and remote employees located all around the world. We offer competitive salaries, annual performance-based bonuses, an equity-based incentive program, generous vacation, paid wellness days and support for learning and development. Telix Pharmaceuticals is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. VIEW OUR PRIVACY POLICY HERE

Full-time Your experience matters Sovah Health - Danville is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As Manager, Quality joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. More about our team People are our passion and purpose. Come to work where you are appreciated for who you are, not just what you can do. How you'll contribute A Manager, Quality who excels in this role: Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization. Manages staff relations including performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, staff development, recruitment, payroll, and student engagements. Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies. Assesses the quality of patient care delivered and coordinates patient care services with patients, staff, physicians, and other departments. May provide patient care when necessary. Creates and fosters an environment that encourages professional growth. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Applicants should have bachelor's degree in related field preferred. Applicable work experience may be used in lieu of education. Additional requirements include: BLS certification More about Sovah Health - Danville Sovah Health - Danville is a 250-bed acute care hospital that has been offering exceptional care to the Danville community for over 120 years. We are proud to be accredited by American College of Cardiology (ACC) Accreditation Services for Chest Pain Center and Heart Failure, and accredited by the American College of Surgeons' Commission on Cancer and is a member of the Duke Heart Network and Duke Telestroke Network. EEOC Statement “Sovah Health - Danville is an Equal Opportunity Employer. Sovah Health - Danville is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.” Minimum overnight travel (up to 10%) by land and/or air.

Quality Manager Quality Manager REPORTS TO: General Manager This position will fill a key leadership role in building and directing all company regulatory and quality system activities as it moves forward to develop and market its products. Oversees Quality for two plant locations; Sanford, ME and Westborough, MA ESSENTIAL JOB FUNCTIONS-RESPONSIBILTY & AUTHORITY: 1. Develop, implement, and lead an effective, globally complaint quality system to direct the design, the production, and distribution of company products. Including the development and transfer of projects with OEM contractors. 2. Direct regulatory due diligence and routine audits of internal operations and global contract suppliers to assure required regulatory compliance. 3. Direct and lead the regulatory requirements training in a dynamic organizational environment. 4. Act as the key company contact when interfacing with regulatory authorities. 5. Daily analysis of the material to be released. 6. Daily responsibility in walking and auditing the floor. 7. Responsible to check daily and weekly the scrap status, managing a dedicated meeting. JOB REQUIREMENTS: 1. Ten years of management experience in a regulatory / quality systems leadership role with a product development focused company 2. Proven capability in leading the team 3. Excellent working knowledge of US and EU regulations for medical device products. 4. Direct experience in working with US and EU regulatory authorities for medical devices. 5. Demonstrated leadership and management skills to direct responsibilities in an organization with both internal and outsourced globally directed projects. 6. Demonstrated balance of strategic thinking and execution oriented skills. 7. Excellent written and verbal communications skills 8. Experience with multi-standard management systems, including ISO 13485:2015, ISO 9001:2015, FDA QSR 820.00, ISO 14001:2015. 9. Position may require handling, labeling, moving and monitoring Hazardous and Universal Waste and will require training applicable to waste handling responsibilities. 10. Preferred - B.S. degree in a biological or natural science (biology, microbiology, biochemistry, chemistry, etc.) PHYSICAL REQUIREMENTS: 1. Employee will be required to sit / stand for extended periods of time, operate a computer and keyboard. 2. Position will be exposed to office environment with occasional interaction in a production and / or laboratory environment. Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Health savings account * Life insurance * Paid time off * Retirement plan * Vision insurance Schedule: * 8 hour shift Work Location: In-office/non-remote position Loading... Apply now Fill in the form below and send your application.

We kindly request that recruitment agencies and staffing firms refrain from submitting unsolicited resumes to our company. Any resumes sent without a prior agreement and access to proper submittal into the ATS will be considered the property of T. Marzetti, and we reserve the right to contact those candidates without any obligation to pay a fee. * This job can be performed remote with travel Overview Reporting to the Senior Director for Food Safety & Quality, Grain & Dough, the Co-Manufacturing & Supplier Quality Manager is responsible for the strategic and tactical development and management of Food Safety & Quality programs at our external partners including Co-Manufacturers, Co-Packers and Suppliers. Responsibilities * Develops and implements programs and standards for the identification, qualification, and on-going assessment of 3rdparty suppliers of ingredients, packaging materials, WIP, and finished goods * Collaborates with Food Safety & Sr Ingredient Development and Supply RD Manager to perform annual risk assessment to determine supplier audit list for each fiscal year * Assigns supplier audit schedule to internal & contracted supplier auditors * Reviews supplier audit reports and manages corrective action follow-up from contracted supplier auditors * Collaborates with Marzetti Co-Manufacturing and Procurement teams during the identification and vetting of suitable manufacturing partners * Sets standards and maintains key Food Safety and Quality performance metrics for Co-Manufacturers to identify continuous improvement opportunities and to mitigate risk * Supports product start-ups, reformulations and the identification of unique technologies as warranted * Assists complaint investigations, risk assessments and drives corrective actions to deliver customer and consumer satisfaction * Plays a role in the evaluation and pre-planning for new Mergers and Acquisitions (Scouting and due diligence) * Interacts with and influences the cross-functional team to and through the commercialization process * Develops & maintains Quality Audit Plans (QAPs) for new & existing Co-Manufacturing sites * Performs monthly product reviews for each Co-Manufacturing site and document results on monthly scorecard Key contacts with: Food Safety, Quality Assurance, Supply Chain/Operations, Procurement, R&D, Regulatory, Commercialization, Business leaders, Co-Manufacturers and Suppliers Supervisory Responsibility: Manages the supplier audit program for internal and contracted supplier auditors. Qualifications * BS degree in Food Science, Food Engineering, Microbiology, Chemistry, or other similar science related field. * Minimum 10 years of experience in food manufacturing and quality management * Broad knowledge of food manufacturing with experience in quality, food safety, product development, or operations * Comprehensive knowledge of food safety regulations and requirements (FSMA, HACCP, GMP) * Experienced in GMP, HACCP, and Quality Systems auditing (certification for a GFSI accepted scheme by an accredited agency preferred) * Certified Preventive Controls for Human Food (PCQI) within 12 months * Strong written and verbal communication skills * Ability to influence without authority * BS degree in Food Science, Food Engineering, Microbiology, Chemistry, or other similar science related field. * Minimum 10 years of experience in food manufacturing and quality management * Broad knowledge of food manufacturing with experience in quality, food safety, product development, or operations * Comprehensive knowledge of food safety regulations and requirements (FSMA, HACCP, GMP) * Experienced in GMP, HACCP, and Quality Systems auditing (certification for a GFSI accepted scheme by an accredited agency preferred) * Certified Preventive Controls for Human Food (PCQI) within 12 months * Strong written and verbal communication skills * Ability to influence without authority * Develops and implements programs and standards for the identification, qualification, and on-going assessment of 3rdparty suppliers of ingredients, packaging materials, WIP, and finished goods * Collaborates with Food Safety & Sr Ingredient Development and Supply RD Manager to perform annual risk assessment to determine supplier audit list for each fiscal year * Assigns supplier audit schedule to internal & contracted supplier auditors * Reviews supplier audit reports and manages corrective action follow-up from contracted supplier auditors * Collaborates with Marzetti Co-Manufacturing and Procurement teams during the identification and vetting of suitable manufacturing partners * Sets standards and maintains key Food Safety and Quality performance metrics for Co-Manufacturers to identify continuous improvement opportunities and to mitigate risk * Supports product start-ups, reformulations and the identification of unique technologies as warranted * Assists complaint investigations, risk assessments and drives corrective actions to deliver customer and consumer satisfaction * Plays a role in the evaluation and pre-planning for new Mergers and Acquisitions (Scouting and due diligence) * Interacts with and influences the cross-functional team to and through the commercialization process * Develops & maintains Quality Audit Plans (QAPs) for new & existing Co-Manufacturing sites * Performs monthly product reviews for each Co-Manufacturing site and document results on monthly scorecard Key contacts with: Food Safety, Quality Assurance, Supply Chain/Operations, Procurement, R&D, Regulatory, Commercialization, Business leaders, Co-Manufacturers and Suppliers Supervisory Responsibility: Manages the supplier audit program for internal and contracted supplier auditors.

Drive quality metrics for forgings & materials team, including action plan preparation and implementation. Directs projects and teams for timely resolution of quality escapes, CIDs, SPRs and other key/critical processes within GE Aerospace's Quality Systems. Prepare communications and be active part of the resolution process. Own supplier metrics, actively working with suppliers to close CAPA's and improvements utilizing supplier scorecards. Documenting and driving improvement plans where needed. Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of GE Engineering, Sourcing, Engine Programs and Quality relationships. **Job Description** **Role and Responsibilities** + Manage business metrics for forgings and materials. + Partner with Quality Manager(s) to provide support to Supplier Quality Engineers (SQEs) and Suppliers to drive metric improvements. + Mentors and facilitates Team Members for emerging QEMs, and other aspects of Supplier Quality and Quality Manager's roles. + Utilize Zero Defects and related problem-solving tools to develop and manage action plans to meet key metrics. + Develop and implement supplier quality standards and processes for forgings and materials. + Monitor supplier performance and ensure compliance with GE Aerospace's quality requirements. + Conduct supplier audits and assessments to identify risks and opportunities for improvement. + Lead root cause analysis and corrective action processes for supplier-related quality issues. + Collaborate with suppliers to resolve non-conformances and prevent recurrence. + Continuous Improvement: + Drive Lean and Six Sigma initiatives to improve supplier quality and reduce defects. + Partner with suppliers to implement process improvements and enhance product quality. + Work closely with engineering, manufacturing, and procurement teams to ensure alignment on quality standards. + Support new product introduction (NPI) by ensuring supplier readiness and capability. + Ensure suppliers meet regulatory and industry standards, including AS9100, ISO 9001, and other relevant certifications. + Maintain accurate documentation of supplier quality metrics, audits, and corrective actions. + Identify and mitigate risks in the supply chain related to forgings and materials. + Develop contingency plans to address potential disruptions. + International and domestic travel up to 15% **Required Qualifications** + Bachelor's Degree from an accredited college or university with a minimum of 4 years quality and/or sourcing experience or a high school diploma/GED + minimum of 5 years' quality and/or sourcing experience NOTE: Military experience is equivalent to professional experience. **Desired Qualifications** + Strong oral and written communication skills. + Strong interpersonal and leadership skills. + Demonstrated ability to analyze and resolve problems. + Demonstrated ability to lead programs / projects. + Ability to document, plan, market, and execute programs. + Established project management skills. + Strong knowledge of GE Quality IT systems. + Strong knowledge of GE Quality Specifications and non-conformance resolution processes. + Humble: respectful, receptive, agile, eager to learn + Transparent: shares critical information, speaks with candor, contributes constructively + Focused: quick learner, strategically prioritizes work, committed + Leadership ability: strong communicator, decision-maker, collaborative + Problem solver: analytical-minded, challenges existing processes, critical thinker GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals-every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it's decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We are looking for a detail-oriented and organized Data & Quality Assurance Project Coordinator to support the planning, execution, and completion of key projects. This role combines project coordination with quality control - ensuring that data, reports, and processes meet the highest standards of accuracy and consistency. Proficiency in Power BI, strong data management skills, and a focus on continuous improvement are essential for success in this fast-paced environment. Key Responsibilities Support end-to-end project management tasks, ensuring timely and high-quality delivery. Use Power BI to analyze, visualize, and validate data for actionable insights. Implement and maintain QA checks on data, reports, and project deliverables to ensure accuracy and reliability. Maintain thorough project documentation and perform data validation and quality audits. Collaborate with cross-functional teams to identify process gaps and drive improvements. Support decision-making by preparing detailed, accurate, and visually clear reports. What We're Looking For Proficiency in Power BI and Microsoft Office (especially Excel). Strong attention to detail, organizational, analytical, and quality assurance skills. Experience with data entry, validation, and dataset management. Familiarity with QA methodologies or data testing processes is a plus. A basic understanding of database systems and validation processes. Proficiency in Ukrainian and/or Russian languages. If you thrive on ensuring both project success and data integrity, and you value precision as much as progress, we'd love to hear from you! We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.

The American Diabetes Association (ADA) is seeking a full-time Manager of Health Access and Quality to join our Health Care Improvement team within the Quality and Health Access Division. This role is responsible for supporting and coordinating high-impact quality improvement and health access initiatives, projects, and outcomes, with a primary emphasis on chronic disease management in primary care. The Manager will play an instrumental role in advancing Cardio Metabolic initiatives within primary care settings, promoting access and improved outcomes for people with diabetes. The Manager of Health Access and Quality will report to the Associate Director of Dissemination and Implementation. This is a grant-funded position focused initially on Cardio metabolic initiatives. RESPONSIBILITIES Support, contribute to, and assist with comprehensive quality improvement (QI) and health access programs, projects, and initiatives, ensuring alignment with organizational strategy and outcome goals. Coordinate and support cardio-metabolic focused initiatives in primary care settings, advancing early detection, prevention, and management through evidence-based protocols and community collaboration. Facilitate practice transformation and health improvement interventions in both ambulatory and hospital settings, supporting cardio-metabolic outcomes. Build and sustain relationships with clinical leadership and provider organizations to enhance collaborative care delivery and health equity. Support the execution of strategic plans, applying an integrated approach to primary care, CKD, and other chronic disease priorities. Organize quality data measurement, value assessment, and data-driven reporting to demonstrate clinical and operational impact. Assist practices with implementation of value-based interventions, cost reduction strategies, and effective measurement activities. Contribute expertise in practice facilitation and multidisciplinary team collaboration across internal and external partners. Deliver and support educational activities and training focused on QI, health access, primary care, and CKD management. Participate in resource development, proposal writing, and QI research dissemination. Perform other duties and special projects as assigned. QUALIFICATIONS Bachelors degree in healthcare quality, improvement, or a related field preferred, with emphasis on primary care experience required. Clinical background with demonstrated experience in quality improvement or practice facilitation preferred. Minimum of 1-2 years professional experience in health care quality improvement, with experience in diabetes or CKD care management strongly preferred. Knowledge of value-based care, health access barriers, and primary care practice transformation. WHY WORK HERE The American Diabetes Association (ADA) offers a rewarding career working for one of the premier voluntary health organizations in the world supporting people with type 1, type 2 and gestational diabetes. Our employees like working at the ADA because of our mission, the inclusive environment, work-life balance, our benefits and our culture: Industry competitive base pay ranging from $68,000 - $73,000 for this role. Base offers are determined by several factors including but not limited to your relevant work experience, education, certifications, location, internal pay equity, etc. A culture of recognition including new hire welcome announcements, service anniversary awards, referral bonuses, monthly All Employee Assembly, appreciation awards Generous Paid Time Off, including holidays, vacation days, personal days and sick days Comprehensive benefits package including medical, dental, vision, Flexible Spending Accounts (FSA), disability & life insurance, pet insurance and retirement savings Guided by our mission, we provide top tier diabetes supply coverage through our medical benefits program A company focus on offering mental health programs and work/life balance with most of our employees working remote Joining our dedicated team affords the gratification of knowing beyond a doubt that you will impact the lives and well-being of millions

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Together, we can get life-changing therapies to patients who need them-faster. What Performance Monitoring contributes to Cardinal Health: Performance Monitoring is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Performance Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. Responsibilities: * Conduct quality reviews of Adverse Events submitted by staff before submission to client safety unit. * Conduct case audits to ensure correct process steps have been followed for the "patient journey" * Monitor calls and provide effective written feedback * Maintain knowledge of the client's program and product/service offerings. * Interpret and transcribe inbound and outbound calls from patients and health care providers. * Identify adverse events when monitoring calls. * Ensure documentation is in order following client regulatory guidelines. * Identify trends and training needs from call monitoring and escalate appropriately. * Work effectively with dynamic, integrated task teams * Maintain a work pace appropriate to the workload Qualifications * HS Diploma, GED or technical certification in related field or equivalent experience, preferred. * 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist (CMT) qualification would be an asset. * 2 years' quality review experience preferred. * Knowledge of medical terminology preferred. * Exceptional listening skills required. * Proficient in Microsoft Office (Excel, Word, PowerPoint, etc.) * Multi-tasking, time management and prioritization skills considered an asset. * Bilingual Spanish would be an asset. What is expected of you and others at this level * Applies acquired job skills and company policies and procedures to complete standard tasks * Works on routine assignments that require basic problem resolution * Refers to policies and past practices for guidance * Receives general direction on standard work; receives detailed instruction on new assignments * Refers to policies and past practices for guidance * Receives general direction on standard work; receives detailed instruction on new assignments * Consults with supervisor or senior peers on complex and unusual problems Training and Work Schedules: Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (8-hour shifts, 40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 8:00pm CST. Remote Details: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: * Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. * Download speed of 15Mbps (megabyte per second) * Upload speed of 5Mbps (megabyte per second) * Ping Rate Maximum of 30ms (milliseconds) * Hardwired to the router * Surge protector with Network Line Protection for CAH issued equipment Anticipated hourly range: $18.35 per hour - $26.40 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. * Medical, dental and vision coverage * Paid time off plan * Health savings account (HSA) * 401k savings plan * Access to wages before pay day with my FlexPay * Flexible spending accounts (FSAs) * Short- and long-term disability coverage * Work-Life resources * Paid parental leave * Healthy lifestyle programs Application window anticipated to close: 1/2/2026. If interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career. We are seeking a detail-oriented and collaborative **Cardiopulmonary Quality Coordinator** to lead educational activities, performance improvement projects, accreditation surveys, and special initiatives supporting cardiopulmonary rehabilitation programs across the East Submarket of the Cleveland Clinic Health System. This role plays a critical part in maintaining quality standards, including support for Chest Pain Accreditation at Hillcrest, by working closely with multidisciplinary teams-nursing, respiratory therapy, exercise physiology, management, and physician leadership. The Coordinator, plans, directs, and manages educational activities, performance improvement initiatives, accreditation surveys, and special projects within cardiopulmonary rehab. This role supports quality standards across the Cleveland Clinic Health System, including Chest Pain Accreditation at Hillcrest, by collaborating with multidisciplinary teams such as nursing, respiratory therapy, exercise physiology, management, and physician leadership. The **ideal candidate** has a strong knowledge of cardiopulmonary rehab regulations, is detail-oriented, skilled in data registry management, and adept at driving process improvements independently while working effectively within a team. This position offers the opportunity to contribute to innovation and maintain high-quality care standards in a respected healthcare system. **A caregiver in this position works days, from 8:00am-4:30pm.** **The position offers some flexibility in determining work hours, provided the caregiver fulfills 20 hours per week, Monday through Friday, during standard daytime business hours. Once fully trained, there is an opportunity to work in a hybrid model, combining on-site and remote work as appropriate.** A caregiver who excels in this role will: + Standardize indicators across the system and work with managers and staff to improve quality utilizing the ability to comprehend complex situations and act to correct processes that are critical to the operation. + Develop an overview report that reflects Cardiopulmonary quality initiatives/results. + Must be familiar with all governmental and accreditation organizations' regulations, rules, and standards. + Develop and maintain open, honest and mutually beneficial relationships with Director, Managers, medical staff and coworkers. + Chair ad-hoc committees, develop action plans, advise managers, coordinate training of staff and track progress. + Other duties as assigned. Minimum qualifications for the ideal future caregiver include: + Graduate of AMA approved school of Respiratory Therapy Technology with a minimum of Associate Degree in applied science + Registered Respiratory Therapist (RRT) credentialing through the National Board for Respiratory Care (NBRC) w/valid Ohio license + Computer, analytical, and other data analysis/manipulation skills + Proven human relations skills, communication, and Cardiopulmonary operations leadership + Active Ohio Respiratory Care License (RCP) + Six years of previous patient care delivery experience including pediatric, adult, and critical care, pulmonary function/diagnostics, emergency care and cardiopulmonary rehabilitation Preferred qualifications for the ideal future caregiver include: + Bachelor's Degree in Respiratory Therapy or related science/business + Advanced Cardiac Lift Support (ACLS) + Experience with C.A.P, J.C.A.H.O., and other accreditation inspection procedures and standards + Quality Control methodologies experience Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: ******************************************** **Physical Requirements:** + All employees are required to know and demonstrate competency in all OSHA requirements for the position such as use of personal protective equipment, safety equipment, and procedures, and handling of hazardous materials, etc. + Must be able to walk or stand almost continuously during shift, lift and carry boxes and equipment, and push wheeled equipment through carpeted hallways. + All employees are required to be aware of all MSDS considerations for this position which identifies all items in their particular area, as well as the location of the MSDS manual. + All employees will be educated regarding Bloodborne Pathogen Exposure + Category III-Employees whose routine and/or daily duties, tasks, or procedures never expose them to blood and other potentially infectious materials. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $30.41 Maximum hourly: $46.38 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities