Director, Quality - Life Sciences
Quality manager job in Baton Rouge, LA
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
Datavant is seeking a strategic and hands-on **Director of Quality** to lead product and supplier quality assurance efforts within our **Life Sciences business unit** , which includes the **Datavant Connect** and **Aetion Evidence Platform** . These platforms deliver regulatory-grade real-world data (RWD) solutions through tokenization, data linkage, and privacy-preserving analytics.
As Director of Quality, you will own the implementation and evolution of GxP-aligned quality practices that support regulated data services and software. This includes oversight of software validation, privacy compliance, supplier qualification, and audit readiness. You will also lead a team of quality specialists and partner cross-functionally with Product, Engineering, Security, Privacy, and Customer Assurance to ensure that we meet or exceed regulatory expectations and customer trust standards.
This role is essential to operationalizing Datavant's **Quality Management System (QMS)** across internal and external stakeholders and enabling continued growth in regulated RWD and evidence generation environments.
**What You Will Do**
+ Lead the development and continuous improvement of Datavant's QMS across Life Sciences products and supplier relationships, ensuring GxP and privacy compliance.
+ Manage and mentor a team of quality specialists responsible for core functions such as CAPA, internal audits, validation, and supplier monitoring.
+ Serve as the primary quality liaison to product development teams (Connect and Aetion), providing guidance on SDLC quality controls, validation strategies (GAMP 5, Part 11), and regulatory risk mitigation.
+ Oversee supplier qualification and re-evaluation processes, including risk-based assessments, audit coordination, and performance monitoring.
+ Establish and maintain quality metrics (e.g., CAPA closure, audit readiness scores, supplier performance) and drive continuous improvement initiatives.
+ Support readiness for and participation in customer audits and external assessments (e.g., pharma clients, CROs, regulatory partners).
+ Partner with Security and Privacy teams to align product and supplier practices with frameworks like HIPAA, GDPR, and FedRAMP.
+ Lead or support periodic management reviews of the QMS and contribute to strategic quality planning and resource allocation.
+ Ensure clear documentation and traceability across all quality activities, systems, and changes in compliance with FDA 21 CFR Part 11 and ICH E6(R3).
+ Represent Datavant's quality program in external communications, including client onboarding, RFIs, and quality-related escalations.
**What You Need to Succeed**
+ 8+ years of experience in quality, compliance, or regulatory roles within life sciences, digital health, or regulated software organizations.
+ Strong working knowledge of relevant regulations and frameworks, including **FDA 21 CFR Part 11, GAMP 5, ISO 9001, ICH E6(R3), HIPAA** , and **GDPR** .
+ Proven leadership in scaling and operationalizing a **QMS in a SaaS, RWD, or GxP context** .
+ Experience managing and mentoring cross-functional teams.
+ Demonstrated success overseeing **validation, supplier oversight, internal audits, and CAPA management** .
+ Deep understanding of **data governance, privacy, and security** best practices.
+ Experience interacting with external auditors, customer compliance teams, or regulatory agencies.
+ Strong communication skills-capable of explaining complex quality topics to product, legal, technical, and customer-facing stakeholders.
**What Helps You Stand Out**
+ Prior experience supporting real-world data (RWD) platforms or evidence generation technologies used in regulatory submissions.
+ Background working in or with tokenization, health data linkage, or privacy-enhancing technologies.
+ Experience interfacing directly with pharmaceutical, biotech, or CRO quality teams.
+ Training or certification in Six Sigma, ISO Auditing, or software validation methodologies.
+ Familiarity with supplier portals, quality dashboards, or eQMS platforms (e.g., Veeva, MasterControl).
+ Experience contributing to industry working groups on quality, data integrity, or health data compliance.
\#LI-BC1
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. This role is eligible for additional variable compensation.
The estimated base salary range (not including variable pay) for this role is:
$165,000-$230,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Off Phone Quality Manager
Quality manager job in Baton Rouge, LA
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Specialty Pharmacy Off-Phone Audit Manager leads the internal audit function for CVS Specialty's off-phone and administrative operations. The manager will provide strategic leadership to a team of supervisors, and the team they support, of analysts, by setting clear expectations, fostering professional development, and ensuring accountability for performance outcomes aligned with organizational goals. This role oversees the planning, execution, and reporting of audits using Verint live monitoring and screen capture tools, ensuring compliance with regulatory standards, internal protocols, and driving continuous improvement in operational efficiency, patient safety, and service quality. It will be imperative that this leader possesses the skills to develop and implement the annual audit plan for pharmacy task functions including intake, benefits verification, order scheduling, prior authorization management, clinical reviews, as well as additional off-phone and administrative operations critical to specialty pharmacy services. This leader will ensure all pre-shipment issues are corrected to mitigate financial impact. This position requires strong leadership, analytical skills, and a deep understanding of auditing principles and pharmacy operations. This strategic role directly influences the key business decisions, drives increased productivity, and impacts the effectiveness and efficiencies within operations.
**Required Qualifications**
+ 5+ years in internal audit, quality assurance, or pharmacy operations
+ 5+ years in a leadership or management role with exempt & non-exempt direct reports
+ Experience with Verint or similar live monitoring, screen capture audit platforms
+ Experience in specialty pharmacy and payer-specific workflows
+ Strong analytical skills with proficiency in data analysis tools and techniques
+ Ability to process and synthesize quantitative and qualitative data to derive actionable solutions
+ Data analysis skills, including the ability to wrangle and analyze large structured and unstructured datasets (Excel and more advanced analytical techniques)
+ Engaging and driving business owners to address and resolve project risk or issues
+ Power Point - Executive level presentations
+ Understand business process improvement, project management and quality practices
+ Excellent communication skills, with the ability to present data insights clearly to diverse audiences.
+ As a SME around business and data driven projects; share and drive the offload of knowledge with team members
+ Ability to be a mentor to less experienced Business Analyst and team members to drive compliance for best practices, methods, standards, and processes
+ Ability to prioritize and meet deadlines with tight timeframes
**Preferred Qualifications**
+ Six Sigma Certification
**Education**
High School Diploma or General Equivalent Development (GED)
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$54,300.00 - $159,120.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 12/31/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Manager, Quality Assurance
Quality manager job in Baton Rouge, LA
_\*\*\*This position will be Remote, but with a preference for candidates in Colorado, Texas, North Carolina, and Tennessee\*\*\*_ This is your chance to be part of an in\-house Brands team of industry experts in the domains of hospitality, brand management, innovation, food and beverage, wellness, owner relations, and more, for all of Hilton's unique brands\!
Are you passionate about partnering with hotel leaders to uphold Brand Standards and elevate the guest experience? As a Manager, Quality Assurance \(QA\) Auditor, you'll help strengthen and grow Hilton's portfolio\. Reporting to the Area Manager, Quality Assurance, you will oversee a territory of 100 hotels, conducting comprehensive audits to ensure cleanliness, safety, and adherence to brand standards\.
You'll travel to perform on\-site evaluations, review findings with property leadership, and provide actionable insights\. You'll also prepare detailed reports with supporting images for internal analysis, helping protect the integrity of our Brands and maintain exceptional guest satisfaction\.
**HOW WE WILL SUPPORT YOU**
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:
+ Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
+ Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount
+ Paid parental leave for eligible Team Members, including partners and adoptive parents
+ Mental health resources including free counseling through our Employee Assistance Program
+ Paid Time Off \(PTO\)
+ Learn more about the rest of our benefits \(******************************************
At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\.
\*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\.
**HOW YOU WILL MAKE AN IMPACT**
Your role is important and below are some of the fundamental job duties that make your work unique\.
**What your day\-to\-day will be like:**
+ Perform routine Quality Assurance evaluations\.
+ Apply your knowledge of product replacement cycles, renovations, and physical upgrades to maintain Brand Standards\.
+ Navigate complex situations with a solutions\-oriented mindset, maintaining Brand integrity while balancing owner and partner expectations\.
+ Address inquiries and communications made internally, both verbally and in written communications\.
+ Participate in Consistency exercises\.
+ Monitor expenses incurred from travel completed/scheduled, both based on monthly and yearly goals\.
+ Participate in activities outside of QA to gain a better knowledge of other departments\.
**How you will collaborate with others:**
+ Work with senior leaders and property teams to foster positive, productive relationships\.
+ Communicate with Quality Auditors, Area Managers in QA, Directors, Senior Directors, Vice Presidents, Brand Teams, Design and Construction, and Human Resources, Owners, and Management Company Reps to answer inquiries about Brand Standard compliance, QA, Brand protocol, procedures, and Improvement Plans\.
+ Effectively communicate and coordinate independently, demonstrating initiative and motivation while contributing to shared success\.
**What projects you will take ownership of:**
+ Territory Management, Expense Management, Audits completed and annual goals\.
+ Coordinate upcoming activities such as travel plans and hotel scheduling, ensuring downtime work is completed and submitted by established deadlines\.
**WHY YOU'LL BE A GREAT FIT**
**You have these minimum qualifications:**
+ Five \(5\) years of management experience in Hotel Operations
+ Three \(3\) years of experience as a General Manager, Executive Committee Member, or Director
+ Valid Driver's license
+ Travel 90% of the time
**It would be useful if you have:**
+ BA/BS Bachelor's Degree
+ Fluency in a foreign language
+ Food Safety certification
+ Project management skills
+ Working knowledge of product replacement cycles, renovations and physical upgrades
+ Problem resolution and consulting skills to mitigate potential conflicts/issues with general managers, owners, and internal customers while upholding the integrity of the brand
+ Current resident in the states of CO, TX, NC, TN
**WHAT IT IS LIKE WORKING FOR HILTON**
Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!
We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\.
Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $75,000 \- $110,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE
**Job:** _Brands_
**Title:** _Manager, Quality Assurance_
**Location:** _null_
**Requisition ID:** _COR015H7_
**EOE/AA/Disabled/Veterans**
Local Gas Distribution QA/QC Inspection Services Account Manager
Quality manager job in Baton Rouge, LA
As Joe Knows Energy continues to grow organically, we are looking for transformational leaders to join our team. The Account Partner role is a high-impact leadership position responsible for driving client success, developing frontline leaders, and strengthening JKE's reputation for building high-performance, people-first cultures.
The Account Partner serves as the primary liaison between JKE and clients. You will lead client transformation efforts, build trusted partnerships, and ensure that field teams (“Joes”) are aligned, supported, and operating at a high level. This role is central to delivering operational excellence while advancing JKE's mission and values.
Lead client transformation plans from strategic planning through execution.
Recruit, vet, onboard, and coach frontline leaders (“Joes”) to ensure long-term success.
Serve as the main point of contact for assigned clients-building relationships, solving problems, and communicating clearly and consistently.
Coordinate training, onboarding schedules, and compliance requirements (OQ, safety, certifications).
Conduct regular field visits and performance audits to coach Joes and ensure operational excellence.
Track budgets, forecasts, client performance, and key financial metrics, including revenue and margin goals.
Contribute to JKE's internal leadership culture through meetings, initiatives, and strategic planning.
Maintain accurate and up-to-date client intelligence, reporting systems, and feedback loops (ACT, Be the Light, NPS).
Participate in operations meetings, strategic reviews, and annual planning sessions.
Model and promote JKE's core values in every interaction and decision.
Work Environment
This role blends remote/office-based responsibilities with regular travel to client sites, field locations, and team meetings. You must be comfortable working in both administrative and field environments.
Education & Experience
3+ years in a leadership role in operations, client management, or field services.
Experience in construction, utilities, natural gas, or energy industries strongly preferred.
Skills & Attributes
Strong operational leadership and talent development background.
Proven ability to build and maintain strong client relationships.
Strategic thinker with strong planning and analytical skills.
Ability to coach and influence field personnel effectively.
Proficiency in Microsoft Office and project/people management platforms (e.g., 90.io, BambooHR, JKE Platform).
Knowledge of industry safety and compliance standards (OQ, OSHA, etc.).
A growth mindset, owner mentality, and commitment to continuous improvement.
Comfortable traveling throughout the Northeast region and spending time in the field.
Strong alignment with JKE's mission and core values
Quality Assurance Manager
Quality manager job in Baton Rouge, LA
Job Description
Quality Assurance Manager
Baton Rouge, LA
80-100K + Bonus + Full Benefits + Paid Relocation
The Quality Assurance Manager is the leading member of the site quality leadership team. This critical role is responsible for ensuring that all products manufactured at the site are safe, compliant with company, customer, and regulatory standards, and consistently meet quality expectations. This individual will provide essential analytical insight, oversee site program maintenance and implementation, and leverage product and process knowledge while actively collaborating with Manufacturing, Product Development, Supply Chain, and Customer Service teams.
Essential Functions
Quality Program Execution and Maintenance
Partner with the site food quality and food safety teams to actively apply living Food Safety, Food Quality plans, and prerequisite programs.
Utilize operational excellence processes to drive quality priorities and change initiatives.
Maintain the site in a continuous audit-ready state.
Compliance, KPI's, and Operational Excellence
Accountable for quality performance and Key Performance Indicators (KPIs) through auditing, execution, and follow-ups.
Demonstrate ability to prioritize and bring visibility to non-conformances and key drivers impacting KPI's.
Assign actions for containment, correction, and prevention; drive root cause analysis and effective quality commercialization reviews, including specification reviews.
Incorporate operational excellence principles into daily ways of working.
Talent Management and Development
Provide technical expertise and accountability for a high-functioning quality team.
Partner with cross-functional groups to ensure structured onboarding is implemented site-wide.
Ensure ongoing training is structured to drive team success and skill development.
Systems, Culture, and Issue Management
Establish a Culture of Quality and Systems by driving the adoption of system tools and skill development within the function.
Responsible for ensuring food safety and quality, and/or customer issues are escalated for visibility and resource allocation in a timely manner.
Lead the preparation for customer visits and external audits.
Strategic Partnership
Partner with site leaders and cross-functional teams for goal setting, decision-making alignment, and training and development needs.
Support Supply Chain, Learning and Development, and Commercialization functions as needed.
Responsibilities
Area
Focus
People
Develop and manage the performance of the site quality team. Build strong cross-functional relationships and influence site strategy & execution. Drive a culture of quality improvements; deliver and maintain current training focused on food safety and quality.
Systems
Accountable for the effective application of site Product Safety, Product Quality and prerequisite systems. Ensure they interface effectively with change control and commercialization processes. Strong ability to root cause issues and prevent recurrence via persistent pursuit of higher hierarchical levels of control.
Performance
Bring visibility to priorities with the largest positive impact on KPIs (e.g., Inspection/Compliance, First Pass Quality, Complaints, Disposals, Inventory Health, CAPA closure). Ensure professional and timely response to customers, inspectors, and auditors. Collaborate on new product/customer launches to quantify success probability and communicate risks/mitigations.
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Quality Assurance Manager
Quality manager job in Baton Rouge, LA
Job DescriptionQuality Assurance Manager
Baton Rouge, LA
80-100K + Bonus + Full Benefits + Paid Relocation
The Quality Assurance Manager is the leading member of the site quality leadership team. This critical role is responsible for ensuring that all products manufactured at the site are safe, compliant with company, customer, and regulatory standards, and consistently meet quality expectations. This individual will provide essential analytical insight, oversee site program maintenance and implementation, and leverage product and process knowledge while actively collaborating with Manufacturing, Product Development, Supply Chain, and Customer Service teams.
Essential FunctionsQuality Program Execution and Maintenance
Partner with the site food quality and food safety teams to actively apply living Food Safety, Food Quality plans, and prerequisite programs.
Utilize operational excellence processes to drive quality priorities and change initiatives.
Maintain the site in a continuous audit-ready state.
Compliance, KPI's, and Operational Excellence
Accountable for quality performance and Key Performance Indicators (KPIs) through auditing, execution, and follow-ups.
Demonstrate ability to prioritize and bring visibility to non-conformances and key drivers impacting KPI's.
Assign actions for containment, correction, and prevention; drive root cause analysis and effective quality commercialization reviews, including specification reviews.
Incorporate operational excellence principles into daily ways of working.
Talent Management and Development
Provide technical expertise and accountability for a high-functioning quality team.
Partner with cross-functional groups to ensure structured onboarding is implemented site-wide.
Ensure ongoing training is structured to drive team success and skill development.
Systems, Culture, and Issue Management
Establish a Culture of Quality and Systems by driving the adoption of system tools and skill development within the function.
Responsible for ensuring food safety and quality, and/or customer issues are escalated for visibility and resource allocation in a timely manner.
Lead the preparation for customer visits and external audits.
Strategic Partnership
Partner with site leaders and cross-functional teams for goal setting, decision-making alignment, and training and development needs.
Support Supply Chain, Learning and Development, and Commercialization functions as needed.
Responsibilities
Area Focus People Develop and manage the performance of the site quality team. Build strong cross-functional relationships and influence site strategy & execution. Drive a culture of quality improvements; deliver and maintain current training focused on food safety and quality.Systems Accountable for the effective application of site Product Safety, Product Quality and prerequisite systems. Ensure they interface effectively with change control and commercialization processes. Strong ability to root cause issues and prevent recurrence via persistent pursuit of higher hierarchical levels of control. Performance Bring visibility to priorities with the largest positive impact on KPIs (e.g., Inspection/Compliance, First Pass Quality, Complaints, Disposals, Inventory Health, CAPA closure). Ensure professional and timely response to customers, inspectors, and auditors. Collaborate on new product/customer launches to quantify success probability and communicate risks/mitigations.ERP/LIMSAbility to become the site power user for ERP and LIMS systems.
Knowledge & Experience
Experience operating in an FDA-regulated environment, ideally food or dietary supplement.
Ability to assess and mitigate food safety, regulatory, and cost risks.
Effective application of sanitation principles.
Proven track record as an effective project manager with ability to prioritize and meet deadlines.
Experience with the execution of CAPA (Corrective and Preventive Action) and Customer Complaint systems.
Requirements
Requirements and Qualifications
Education: Bachelor's degree in a relevant field or equivalent relevant work experience.
Experience: 2+ years of experience in the food, supplement, or related industry.
Skills:
Team Leadership Experience
Project Management & Change Management Experience
Familiarity with FDA regulations.
Familiarity with a GFSI Scheme (e.g., SQF, BRC).
Certification: PCQI (Preventive Controls Qualified Individual) certification is required.
Physical: Ability to lift 50 lbs; required to stand, walk, sit, and reach.
Quality Manager
Quality manager job in Reserve, LA
What we offer
Explore a world of opportunities with us. Look ahead with us and help shape innovative solutions to make our world more sustainable and life healthier, more vibrant and more comfortable. At Evonik, you have the chance to explore, thrive, and grow alongside 33,000 colleagues. Among attractive career paths and high-quality development programs, we not only offer performance-based remuneration and occupational health benefits but also hybrid and flexible working environments with #SmartWork. Bring your fresh perspective, develop your strengths, break out your mold, and find a career that fits your dreams with us.
Click on the link below to learn what our employees have to say about Evonik:
**************************************************
Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.
RESPONSIBILITIES
Oversee QC, QA, and QMS programs, ensuring compliance with ISO 9001, RC 14001, Kosher, and other standards.
Lead internal and external audits, manage customer complaints, and drive corrective and preventive actions.
Maintain and improve analytical methods, lab workflows, instrument calibration/maintenance, and SAP QM activities.
Ensure timely and accurate analytical results, oversee rework quality, and support new product introductions.
Lead site safety expectations within the quality organization, ensuring compliance with OSHA, PSM, RMP, and hazardous waste regulations.
Manage QC personnel, including hiring, training, performance reviews, and maintaining a positive team culture.
Drive continuous improvement by identifying process opportunities, conducting RCAs, managing MOC documentation, and overseeing department strategy and budgets.
Communicate quality issues cross-functionally, support inventory discrepancy investigations, handle time-approval responsibilities, and manage NCR processes in ESTER.
REQUIREMENTS
Bachelor's degree in Chemistry, Chemical Engineering, or related field is preferred, with 5+ years of quality or chemical-plant experience and proven leadership capabilities.
Strong knowledge of ISO 9001, RC 14001, quality control methodologies, and experience with batch management in complex plant environments.
Proficient in SAP and Microsoft Office, with strong technical, analytical, critical-thinking, and problem-solving skills.
Demonstrated ability to lead teams and projects, communicate effectively, influence others, and make sound decisions in fast-paced situations.
Ability to learn and apply PSM, RMP, Title V, and Supply Chain/NPI processes; preferred certifications include ISO/RC lead auditor, DOT training.
The Evonik Group adopts an Equal Employment Opportunity (EEO) approach. Candidates are assessed based on their educational qualifications, experience, job competencies and potential and shall not be discriminated against on the basis of race, ethnicity, age, gender, religion, nationality, disability or sexual orientation or other classifications protected by local, state, or provincial regulations.
Your Application
To ensure that your application is proceeded as quickly as possible and to protect the environment, please apply online via our careers portal. Further information about Evonik as Employer can be found at ***************************
Please address your application to the Talent Acquisition Manager, stating your earliest possible starting date and your salary expectations.
Your Talent Acquisition Manager:
Kelvin Seals [C]
Company is
Evonik Corporation
Auto-ApplyQuality Manager
Quality manager job in Baton Rouge, LA
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
Center Quality Manager
Primary Responsibilities for role:
● Independent level of quality inspection and control -- ensures center compliance with quality standards and regulations.
● Collaborates with Center Managers to ensure product quality, donor suitability and donor safety.
● Directs and monitors processes and ensures center compliance with all applicable state, federal, and company-designated regulations.
● Ensures that Standard Operating Procedures (SOPs) are properly interpreted, implemented in a timely fashion, and that the staff performs according to all SOPs.
● Interprets and implements processes, regulations and SOPs for quality control and overall regulatory compliance, making independent decisions and modifications as required.
● Oversight of all aspects of internal and external audits including execution (if applicable). This includes documentation, review of and preparation of the response.
Also including implementation of corrective and preventative action, assessment of corrective and preventative actions and follow-up as required.
● Continuously assesses, promotes, and improves the effectiveness of the quality systems in the donor center through recognition of trends, investigation of failures in the execution of procedures,
direct employee observation and review of center documents.
● Responsible for the personnel functions of the Quality Assoc(s); including direction, assignment of work, hiring, development and training, disciplinary actions, termination, maintenance of all
● Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements; ensures accurate labeling and documentation; and, authorizes final shipment.
● Performs a review of the documentation of unsuitable test results and the disposition of the associated results.
● Documents, investigates, and performs root cause analysis for deviations and customer complaints, specifically in how they relate to the safety of the donor and the quality of the product.
● Documents and tracks/trends center quality incidents and follows-up on incidents/errors as required; reports critical incidents and problematic trends to Center Manager.
● Reports compliance status to necessary parties.
● Ensures accuracy of donor files.
● Directs the maintenance and calibration of equipment and documentation of procedures.
● Ensures that Clinical Lab Improvement Amendments (CLIA) proficiency test surveys, complaint investigations, and training have been properly documented.
● Monitors training documents to ensure compliance with all applicable policies and procedures.
● Ensures that job and Current Good Manufacturing Practice (cGMP) training is completed, documented, and on file.
● Ensures that quality control (QC) checks are performed as required and are in acceptable ranges for test reagents.
● QM directs routine verification of the SOP and forms to ensure that they are up to date in the Donor Center's manual.
● Partners with the Center Manager to determine donor suitability activities and manages donor deferrals as appropriate.
● Prepares quality analysis reports to track issues and set goals. Does in depth research and analysis to resolve systemic compliance issues.
● Builds rapport with donors to ensure overall customer satisfaction with the Center to support long-term donation.
Job Requirments:
Bachelor of Science degree or equivalent. Certified and proficient in quality and compliance. Works toward certification from American Society for Quality to be a Certified Quality Auditor. Certification as a Designated Trainer for quality area is required.
#BiomatUSA
Third Party Agency and Recruiter Notice:
Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.
Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.
Location: NORTH AMERICA : USA : LA-Baton Rouge:[[cust_building]]
ME Product Interface Quality Lead
Quality manager job in Baton Rouge, LA
At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We're turning today's impossible into tomorrow's standard -from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features.
Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.
**The Role**
The ME Product Interface Quality Lead plays a critical role in driving quality excellence across the General Assembly (GA) Product Interface organization. The ideal candidate is a change agent with deep expertise in quality assurance methodology and a passion for cross-functional collaboration that will support GA Product Interface in modernizing quality systems and processes. This position serves as the primary point of contact for all quality assurance activities, ensuring alignment, compliance, and continuous improvement in risk management and quality processes while transitioning to an all-digital future.
**What You Will Do**
+ You will support advancing GA Product Interface digital goals:
+ Collaborate with expert partners to leverage advanced technologies to eliminate manual and repetitive Quality tasks.
+ Lead efforts to build and maintain shared PFMEA Level 1 templates, helping teams stay aligned and reduce manual reviews (including supporting technology innovations).
+ Utilize advance collaborative tools with expert partners to proactively identify and resolve PFMEA-related issues, minimizing the need for escalation across Levels 1, 2, and 3.
+ Develop efficiencies and strategies to streamline RPL1/S deviation request reviews and approvals, enhancing speed and accuracy.
+ Drive continuous improvement and oversight of transformation activities once steady state achieved.
+ Support GA Product Interface in transition by:
+ Aligning internal and external resources through collaborative digital platforms to ensure timely and efficient PFMEA completion.
+ Provide updates, insights, and recommendations to leadership and stakeholders as required
+ Management, support and facilitation of Quality deviations
+ Represent the GA Product Interface organization in Quality Chain working-level discussions and escalate items as needed
**Your Skills & Abilities (Required Qualifications)**
+ Bachelor's Degree or Equivalent experience
+ Excellent communication and stakeholder management skills
+ Ability to lead cross-functional teams and drive alignment
+ Detail-oriented with strong analytical and problem-solving capabilities
+ 3+ years' experience in PFMEA facilitation or equivalent quality systems
+ 2+ years' experience facilitating meetings with / presenting to Executive level leaders
**What Will Give You a Competitive Edge (Preferred Qualifications)**
+ Expert knowledge (7+ year experience) of quality systems
+ 3+ years' experience working with Global Vehicle Development Process
+ Exposure to non-GM quality systems
+ Demonstrated experience in process innovation and/or continuous improvement activities
**_Compensation:_** _The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as geography of the selected candidate._
_- The salary range for this role is (Position 78,000 and 105,700 from Pay Transparency Posting Salary Ranges). The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position._
_-_ **_Bonus Potential_** _: An incentive pay program offers payouts based on company performance, job level, and individual performance._
_Benefits:_
_-_ **_Benefits:_** _GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more._
_\#LI-JK3_
\#GMrobotics-S
GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).
This role is based remotely, but if the selected candidate lives within a specific mile radius of a GM hub, they will be expected to report to the location three times a week {or other frequency dictated by your manager}.
The selected candidate will be required to travel
This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the selected candidate.
**About GM**
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.
**Why Join Us**
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.
**Benefits Overview**
From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources (************************************************************* .
**Non-Discrimination and Equal Employment Opportunities (U.S.)**
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire (********************************************* .
**Accommodations**
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email (Careers.Accommodations@GM.com) us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about:
**Our Company (**************************************************
**Our Culture**
**How we hire (************************************************
Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility.
Explore our global locations (********************************************
We are determined to lead change for the world through technology, ingenuity and harnessing the creativity of our diverse team. Join us to help lead the change that will make our world better, safer and more equitable for all by becoming a member of GM's Talent Community (beamery.com) (*********************************************** . As a part of our Talent Community, you will receive updates about GM, open roles, career insights and more.
Please note that filling out the form below will not add you to our Talent Community automatically; you will need to use the link above. If you are seeking to apply to a specific role, we encourage you to click "Apply Now" on the job posting of interest.
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Site QC Manager
Quality manager job in Baton Rouge, LA
More information about this job The Site QC Manager will plan, coordinate, and direct the quality control program designed to ensure continuous production of systems are consistent with established standards. Must be a certified Welding Inspector (CWI) or an API 570 with a minimum of 5 years of experience in inspection. Must learn and understand all safety hazards related to the work and learn to safely and effectively use or operate work related tools and equipment. Will be required to work in a plant operations or construction jobsite setting.
Responsibilities
* The following are intended as general illustrations of the work in this job class and are not all-inclusive for this position.
* Supervise the Cost Control and Scheduling Department by completing the following: interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems
* Put test packages together for client
* Formulate and maintain quality control objectives complementary to corporate policies and goals
* Create and implement inspection criteria and procedures
* Interpret quality control process, procedure and philosophy to key personnel on project
* Coordinate objectives with production procedures in cooperation with client representatives to maximize operations compatibility and minimize costs
* Provide inspection activity for in place products
* Coordinate with workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products
* Investigate and adjust customer complaints regarding quality
* Maintain National Standards and provide interpretation of such to project management team
* Assist other craft workers as needed
Qualifications
Physical
* Must be able to lift up to 25 lbs., but may occasionally lift up to 50 lbs.
* Hearing and comprehension is necessary for giving and receiving directions
* Will need to perform sedentary to heavy work
* Will operate office equipment of all types
* Will operate inspection hand gages of all types
* Climb and maintain balance on steel/wood framework, stairs, ladders and scaffolds
* Required to use hands to grasp, lift, handle, carry or feel objects on a frequent basis
* Position may require prolonged bending/twisting, walking, reaching overhead, squatting, sitting or standing and lifting
* Must be able to manipulate and traverse uneven terrain, ladders, and multi-floor buildings with no elevator
* Must be able to walk on uneven surfaces, muddy conditions, loose rock, loose/soft sand, etc.
* Will be exposed to adverse weather conditions (Heat, Cold, Rain, Etc.)
* Vision requirements include close vision, distance vision, and ability to adjust focus
* Ability to drive cars/trucks as needed
Mental
* Must have the ability to communicate effectively with management/ supervision
* Talking and reading & writing comprehension is necessary for giving and receiving directions to perform work and/or safety policy
* Ability to use math/complete calculations
* Work at various tempos, and concentrate amid distractions
* Decision making skills necessary
* Detail-oriented; must be able to remember, examine, and observe details
Auto-ApplyQuality Manager/Inspector
Quality manager job in Tickfaw, LA
TempToFT
Quality Manager/Inspector - Hammond, LA
Seeking a detail-oriented Quality Manager/Inspector to oversee product quality and ensure compliance with company and customer standards. This role is responsible for inspecting materials, monitoring production processes, and maintaining documentation to support quality assurance.
Responsibilities:
Inspect raw materials, in-process components, and finished products to ensure they meet quality standards.
Develop, implement, and maintain quality control procedures.
Work closely with production teams to resolve quality issues and prevent reoccurrence.
Document inspection results and maintain accurate records.
Ensure compliance with industry standards, safety regulations, and customer requirements.
Train employees on quality processes and promote a culture of continuous improvement.
Lead root cause analysis and corrective/preventive action initiatives.
Collaborate with management to develop and achieve quality goals.
Qualifications:
Proven experience as a Quality Inspector, Quality Manager, or similar role in a manufacturing/production environment.
Strong knowledge of quality standards, inspection techniques, and measurement tools.
Excellent attention to detail and problem-solving skills.
Ability to read technical drawings and specifications.
Strong communication and leadership skills.
High school diploma or equivalent required; technical certification or degree preferred.
Send resume to hammond@flexforcepros.com put Quality Manager/Inspector on subject line
Quality Manager
Quality manager job in Baton Rouge, LA
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
**Center Quality Manager**
**Primary Responsibilities for role:**
● Independent level of quality inspection and control -- ensures center compliance with quality standards and regulations.
● Collaborates with Center Managers to ensure product quality, donor suitability and donor safety.
● Directs and monitors processes and ensures center compliance with all applicable state, federal, and company-designated regulations.
● Ensures that Standard Operating Procedures (SOPs) are properly interpreted, implemented in a timely fashion, and that the staff performs according to all SOPs.
● Interprets and implements processes, regulations and SOPs for quality control and overall regulatory compliance, making independent decisions and modifications as required.
● Oversight of all aspects of internal and external audits including execution (if applicable). This includes documentation, review of and preparation of the response.
Also including implementation of corrective and preventative action, assessment of corrective and preventative actions and follow-up as required.
● Continuously assesses, promotes, and improves the effectiveness of the quality systems in the donor center through recognition of trends, investigation of failures in the execution of procedures,
direct employee observation and review of center documents.
● Responsible for the personnel functions of the Quality Assoc(s); including direction, assignment of work, hiring, development and training, disciplinary actions, termination, maintenance of all
● Oversees product and biohazard waste shipments: Ensures shipments meet regulatory specifications and product release requirements; ensures accurate labeling and documentation; and, authorizes final shipment.
● Performs a review of the documentation of unsuitable test results and the disposition of the associated results.
● Documents, investigates, and performs root cause analysis for deviations and customer complaints, specifically in how they relate to the safety of the donor and the quality of the product.
● Documents and tracks/trends center quality incidents and follows-up on incidents/errors as required; reports critical incidents and problematic trends to Center Manager.
● Reports compliance status to necessary parties.
● Ensures accuracy of donor files.
● Directs the maintenance and calibration of equipment and documentation of procedures.
● Ensures that Clinical Lab Improvement Amendments (CLIA) proficiency test surveys, complaint investigations, and training have been properly documented.
● Monitors training documents to ensure compliance with all applicable policies and procedures.
● Ensures that job and Current Good Manufacturing Practice (cGMP) training is completed, documented, and on file.
● Ensures that quality control (QC) checks are performed as required and are in acceptable ranges for test reagents.
● QM directs routine verification of the SOP and forms to ensure that they are up to date in the Donor Center's manual.
● Partners with the Center Manager to determine donor suitability activities and manages donor deferrals as appropriate.
● Prepares quality analysis reports to track issues and set goals. Does in depth research and analysis to resolve systemic compliance issues.
● Builds rapport with donors to ensure overall customer satisfaction with the Center to support long-term donation.
**Job Requirments:**
Bachelor of Science degree or equivalent. Certified and proficient in quality and compliance. Works toward certification from American Society for Quality to be a Certified Quality Auditor. Certification as a Designated Trainer for quality area is required.
\#BiomatUSA
Third Party Agency and Recruiter Notice:
Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Additionally, agencies may only submit candidates to positions that they have been engaged to work on by a Grifols Recruiter. All resumes must be sent to a Grifols Recruiter under these terms or they will be considered a Grifols candidate.
**Grifols provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. We will consider for employment all qualified applicants in a manner consistent with the requirements of all applicable laws.**
Learn more about Grifols (**************************************
**Req ID:** 537319
**Type:** Regular Full-Time
**Job Category:** GENERAL MANAGEMENT
Plant Quality Manager
Quality manager job in Hammond, LA
**Company Statement** Graham Packaging is a people, planet and values-based company and a leader in sustainable packaging manufacturing. From the kitchen to the laundry room, Graham Packaging is part of your everyday life. For employees at Graham, our Blue Culture is part of their everyday lives, too. In other words, Blue is how we do things here.
At Graham, we are united by a clear vision. We know our part and help those around us know theirs, encouraging one another to continuously improve. We create a safe, challenging environment to innovate by supporting creative ideas and new ways of thinking. We take the initiative to cultivate our individual growth and help others do the same, while keeping ourselves and one another accountable. And we actively promote cooperation, collaboration, integrity and respect across regions and teams to foster an engaged, diverse and connected workforce.
We value our employees, and a Blue Culture allows for the most rewarding employee experience as part of the Graham family. Blue is how we feel about what we do-together-to create a better tomorrow. Working at Graham means you lead constructively with clear goals, use diverse thinking to drive excellence, accountability, innovation, as well as demonstrating collaboration, embracing learning, and taking action for continuous improvement and growth.
**Overview**
The Plant Quality Manager oversees the quality assurance and control operations in a large manufacturing facility.The Plant Quality Manager is responsible for ensuring that Graham's products consistently meet established quality standards by developing and implementing quality control procedures, conducting inspections, analyzing data, and collaborating with teams to identify and resolve quality issues, ultimately aiming to improve processes and maintain high-quality output across the organization.The Plant Quality Manager is the accountable, first-contact for key customers in the resolution of quality challenges and initiatives, development of strategies to continually improve quality performance and partnership with key customers.
**Responsibilities**
**Key Responsibilities:**
+ **Quality Assurance Management:** Oversee and manage all aspects of the quality assurance program for plastic bottle production. Ensure that the products meet customer specifications, industry standards, and regulatory requirements.
+ **Develop and Implement Procedures:** Develop, implement, and maintain quality management procedures, processes, and documentation in alignment with ISO 9001 or relevant standards.
+ **Quality control implementation:** Oversee quality control processes throughout the production cycle, including inspections, testing, and sampling to identify potential quality defects and take corrective actions.
+ **Team Leadership:** Supervise and train a team of quality inspectors and technicians. Foster a culture of continuous improvement and high-performance standards among the team. Work closely with cross-functional teams including production, engineering, and customer service to address quality concerns and implement corrective actions.
+ **Data analysis and reporting.** Analyze quality data to identify trends, root causes and issues, and generate reports to inform decision-making and process improvements.Lead investigations into product defects and quality issues, conducting root cause analysis and implementing corrective actions to prevent recurrence.
+ **Supplier Quality Management:** Collaborate with suppliers to ensure the delivery of high-quality raw materials and components, managing any quality concerns that arise from the supply chain.
+ **Customer service:** Work closely with customers to address any quality defects and ensure no repeats. Monitor customer feedback to identify areas for quality improvement and ensure customer satisfaction.
+ **Data Analysis and Reporting:** Collect, analyze, and report on key quality metrics. Prepare and present quality performance reports to senior management.
+ **Compliance and Audits:** Ensure compliance with relevant safety, environmental, and regulatory standards, as well as conducting internal and external audits to maintain certification requirements.
+ **Continuous Improvement:** Lead continuous improvement projects to optimize production processes and minimize quality issues. Identify opportunities for process improvements to enhance quality, reduce costs, and increase efficiency. Lead initiatives related to Six Sigma, Lean Manufacturing, or similar methodologies.
\#LI-TA1
**Qualifications**
**Education and/or Work Experience Requirements:**
+ Minimum of 5 years of experience in a quality management role within a manufacturing environment, preferably in plastic bottle or packaging production. (Highly preferred)
+ Strong knowledge of quality management systems (e.g., ISO 9001, GMP, FDA standards, etc.).
+ Proven experience with quality tools and methodologies (e.g., root cause analysis, FMEA, SPC, CAPA, etc.).
+ Excellent leadership, communication, and interpersonal skills.
+ Strong attention to detail and problem-solving abilities.
+ Proficient with Microsoft Office Suite; experience with quality management software is a plus.
+ Exceptionally strong communications and influencing skills, drive, sense of urgency, energy level, and problem-solving abilities with the ability to teach/transfer the skills to their team will be critical for their success.
+ Ability to drive change through education, respect and collaboration will be critical.
**Compensation Statement**
The expected salary range for the position described in this posting is made in accordance with the legal mandates of certain jurisdictions within the United States. The final agreed-upon compensation is based on individual qualifications and experience.
**Benefits Statement**
Benefits include medical, dental, vision and basic life insurance. Employees are able to enroll in the company's 401K Employee Saving Plan and may participate in its Employee Wellness Program. Employees will also receive paid time off in accordance with company policy and state law requirements.
**EEO Disclaimer**
Graham Packaging is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.
**Location : Physical Work Location Display Name** _Hammond, LA_
**ID** _2025-8586_
**Category** _Quality_
**Type** _Full-Time_
We believe in equal opportunity for all job candidates, and we do not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, physical or mental ability, veteran status, military obligations or marital status. Download these flyers to learn more about our company's policies, including our participation in E-Verify.
Data Quality Lead, Data Governance
Quality manager job in Baton Rouge, LA
As a Data Quality Lead, you will be responsible for establishing and enforcing enterprise-wide data quality standards and policies within a federated governance framework. Your role is to enable data stewards across the organization to manage data quality effectively while aligning to enterprise standards. This position requires strong leadership, technical expertise, and the ability to drive adoption through training, communication, and collaboration.
**ESSENTIAL FUNCTIONS OF THE ROLE**
· Define and enforce enterprise data quality standards and policies across domains.
· Develop and implement frameworks for data quality monitoring, issue management, and stewardship accountability.
· Partner with data stewards and domain leaders to align local practices with enterprise standards.
· Enable transparency in data incident reporting and resolution, integrating governance and quality tools.
· Design and deliver training programs and communication strategies to promote adoption of metadata and data quality standards.
· Monitor and report on program effectiveness through dashboards and KPIs for executive and domain leadership.
· Mentor junior team members and foster a culture of continuous improvement.
**KEY SUCCESS FACTORS**
**Technical & Governance Excellence**
· Proficiency in data governance and data quality tools (Ataccama ONE preferred; experience with Alation, Informatica, Talend, Collibra, or Atlan).
· Strong understanding of metadata management, business glossary, data classification, and stewardship principles.
· Ability to champion enterprise standards while supporting federated governance practices.
**Leadership & Influence**
· Exceptional stakeholder engagement and communication skills to influence business and technical teams.
· Ability to champion enterprise standards while balancing domain-specific needs in a federated governance model.
**Strategic & Analytical Thinking**
· Ability to translate business needs into actionable data quality rules and metrics.
· Advanced SQL and data profiling skills.
· Comfortable working in agile environments with evolving priorities.
· Passion for empowering stewards and promoting trust in data.
**Preferred Experience**
· 5 Years of work experience in data governance, data quality, or related roles.
· Data Governance and Quality Certifications: CDMP (Data Management Professional), DAMA, or equivalent.
· Experience in developing, implementing, and enforcing data quality policies, standards, and controls across multiple domains.
· Proven ability to establish oversight mechanisms for monitoring compliance and effectiveness of data quality programs.
· Proven experience implementing federated governance frameworks.
· Experience designing dashboards and KPIs for data quality monitoring.
· Advanced SQL and data profiling skills.
· Familiarity with data lineage and impact analysis tools.
**SALARY**
The pay range for this position is $40.35/hour (entry-level qualifications) $60.52/hour (highly experienced) The specific rate will depend upon the successful candidate's specific qualifications and prior experience.
**BENEFITS**
Our competitive benefits package includes the following
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level
**QUALIFICATIONS**
- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
- EXPERIENCE - 5 Years of Experience
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Site QC Manager
Quality manager job in Baton Rouge, LA
More information about this job
The Site QC Manager will plan, coordinate, and direct the quality control program designed to ensure continuous production of systems are consistent with established standards. Must be a certified Welding Inspector (CWI) or an API 570 with a minimum of 5 years of experience in inspection. Must learn and understand all safety hazards related to the work and learn to safely and effectively use or operate work related tools and equipment. Will be required to work in a plant operations or construction jobsite setting.
Responsibilities
*The following are intended as general illustrations of the work in this job class and are not all-inclusive for this position.
Supervise the Cost Control and Scheduling Department by completing the following: interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; and address complaints and resolve problems
Put test packages together for client
Formulate and maintain quality control objectives complementary to corporate policies and goals
Create and implement inspection criteria and procedures
Interpret quality control process, procedure and philosophy to key personnel on project
Coordinate objectives with production procedures in cooperation with client representatives to maximize operations compatibility and minimize costs
Provide inspection activity for in place products
Coordinate with workers engaged in inspection and testing activities to ensure continuous control over materials, facilities, and products
Investigate and adjust customer complaints regarding quality
Maintain National Standards and provide interpretation of such to project management team
Assist other craft workers as needed
Qualifications
Physical
Must be able to lift up to 25 lbs., but may occasionally lift up to 50 lbs.
Hearing and comprehension is necessary for giving and receiving directions
Will need to perform sedentary to heavy work
Will operate office equipment of all types
Will operate inspection hand gages of all types
Climb and maintain balance on steel/wood framework, stairs, ladders and scaffolds
Required to use hands to grasp, lift, handle, carry or feel objects on a frequent basis
Position may require prolonged bending/twisting, walking, reaching overhead, squatting, sitting or standing and lifting
Must be able to manipulate and traverse uneven terrain, ladders, and multi-floor buildings with no elevator
Must be able to walk on uneven surfaces, muddy conditions, loose rock, loose/soft sand, etc.
Will be exposed to adverse weather conditions (Heat, Cold, Rain, Etc.)
Vision requirements include close vision, distance vision, and ability to adjust focus
Ability to drive cars/trucks as needed
Mental
Must have the ability to communicate effectively with management/ supervision
Talking and reading & writing comprehension is necessary for giving and receiving directions to perform work and/or safety policy
Ability to use math/complete calculations
Work at various tempos, and concentrate amid distractions
Decision making skills necessary
Detail-oriented; must be able to remember, examine, and observe details
Auto-ApplyQA Manager
Quality manager job in Baton Rouge, LA
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ***************************** .
PCG Health team helps our clients meet the complex financial, regulatory, and operational challenges of today's changing health care landscape, so they can provide the best care, most effectively, to those they serve. Our in-depth programmatic knowledge and regulatory expertise help state and municipal health agencies respond to regulatory change, improve access to health care, maximize program revenue, improve business processes, and achieve regulatory compliance.
Services:
+ Third Party Administrator Services
+ Enhance Health and Public Safety Services
+ Claims Processing Services and Solutions
+ Consulting and Advisory Services
+ Cost Allocation Plans and Time Studies
+ Cost Settlement and Supplemental Payment Strategies
+ Healthcare Access and Markets
A Test Leader oversees the testing process, developing test strategies and plans, guiding a team of testers, and collaborating with development teams to ensure software and product quality. Key responsibilities include designing tests, documenting and tracking defects, providing leadership and guidance to the team, and communicating testing progress to stakeholders to ensure high-quality product delivery.
Key Responsibilities
Test Planning & Strategy:
Develop comprehensive test strategies and plans, defining the scope, objectives, and required techniques for the testing process.
Team Leadership:
Lead, mentor, and support the testing team, setting goals, providing guidance, and managing their performance.
Test Execution & Analysis:
Design and oversee the execution of test cases, both manual and automated, to identify software defects and analyze test results to identify issues.
Defect Management:
Document, track, and report defects using bug tracking systems, and work with developers to ensure issues are resolved effectively.
Collaboration:
Work closely with cross-functional teams, including developers, project managers, and business analysts, to ensure quality throughout the development lifecycle.
Reporting:
Prepare and deliver regular status reports to project management and other stakeholders, detailing testing progress and key quality metrics.
Process Improvement:
Continuously evaluate and improve testing processes and methodologies to enhance efficiency and effectiveness.
**Duties and Responsibilities**
+ Provides leadership, management, and direction to the Quality Assurance Analyst team.
+ Leads and manages department providing oversight on operations, schedules and deliverables.
+ Regularly assesses staffing needs, identify areas of team or individual development and implement a plan to address personal or technical growth.
+ Interacts with project managers and development teams to develop a strong understanding of the project and testing objectives.
+ Designs and creates test conditions and scripts to address business and technical use cases.
+ Conducts internal reviews on a periodic basis to verify that staff are adhering to the policies and procedures and internal controls that are in place
+ Analyzes, develops, and executes test data validation strategies to validate reports and data
+ Manages spec reviews and requirements' definitions in order to detect measurable requirements for testing (completeness and accuracy)
**Required Skills**
+ Proficiency designing, developing and executing functional testing deliverables
+ Excellent interpersonal skills with the ability to establish relationships with co-workers and all levels of management
+ Strong analytical and problem solving skills
+ Excellent planning and organizational skills to balance and prioritize work
+ Working knowledge of performance testing for web applications
+ Experienced in understanding products and processes and break them down into testing components
**Qualifications**
+ Bachelor's degree in Computer Science or relevant technical discipline; Masters preferred
+ 7+ years relevant QA experience, 1 - 2 years supervisory/management experience
**Working Conditions**
+ Office Setting
**The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.**
**PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship** .
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\#LI-LR1
\#LI-remote
**Compensation:**
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
**As required by applicable law, PCG provides the following reasonable range of compensation for this role: $85,900-$95,900. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.**
PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.
**EEO Statement**
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.
Bilingual Customer Quality Specialist
Quality manager job in Baton Rouge, LA
The Quality Assurance (QA) Specialist is responsible for analyzing the efficiency and effectiveness of individual case analysts. The QA Specialist reviews cases, interactions and evaluates them for compliance with standardized process requirements in both English and Spanish languages.
**Key Responsibilities:**
The QA Specialist reviews cases, emails, and recorded telephonic interactions and evaluates them for compliance with standardized process requirements. Requirements may include soft skills in phone calls, clear communication in emails, and an adherence to directive in case work. Based on the review, the Quality Analyst provides a concise written analysis of the work reviewed along with feedback and coaching recommendations to improve the performance of the program.
**Required minimum qualifications:**
+ Bachelor's Degree or equivalent OR 4 years of relevant experience in lieu of degree.
+ Experience following defined processes.
+ Must be a US Citizen or Authorized to work in the US (if not a citizen) and a resident of the US for at least 3 years within the last 5 years.
+ Must have fluent written and verbal English and must be fluent verbal Spanish.
+ Candidates that do not meet the required qualifications will not be considered
**Preferred qualifications:**
+ Experience with CMS's 1095-A
+ Advanced proficiency with MS Office including SharePoint, Teams, Excel, Word, and PowerPoint
+ Strong verbal and written communication skills
+ Familiarity with process improvement systems such as Lean Six Sigma, Agile, and others.
+ Previous Federal Government experience.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
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EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Quality & Patient Specialist I
Quality manager job in Franklin, LA
Teche Health, A Federally Qualified Health Center, per Section 330 of the Public Health Service Act, is currently seeking qualified applicants for the Quality & Patient Specialist I position in Franklin, Louisiana.
The Quality & Patient Specialist I is an integral part of the Quality & Clinical Risk Management Team. This position supports the development and maintenance of quality improvement efforts to achieve improved clinical outcomes and mitigate clinical risks. This position serves as the preceptor for staff responsible for Medication Prior Authorizations. This position performs heavy chart monitoring and auditing of medical records. Assists with maintaining organizational adherence to Joint Commission standards. They work closely with provider staff, clinical support staff, patients, and insurance carriers to ensure timely processing of documentation requests. Must have knowledge of, or the ability to develop skills to navigate internal and external patient electronic health record systems, RadMd©, and CoverMyMeds©. This position requires travel to all TAC facilities as assigned.
JOB DUTIES AND RESPONSIBILITIES:
Conduct internal quality control reviews and clinical audits as assigned by CHIO or designee according to Policy and Procedure.
Summarize findings and prepare report on findings.
Assists CHIO or designee in implementing key quality strategies, which may include initiation and management of provider and patient interventions, preparation of quality improvement compliance surveys/audits, performance measurement activities related to HEDIS, UDS and other quality metrics.
Assist with preparation for clinical audit requests of external stakeholders according to Policy and Procedure.
Assist in maintaining ongoing tracking and appropriate documentation on all audit requests and audit findings.
Assist in promoting clinical staff awareness of audit finding to improve clinical outcomes and patient safety.
Ensure complete and accurate patient demographic and current insurance information.
Assists in data collection, data entry and generation of reports in support of QI initiatives including but not limited to access and availability audits, HEDIS abstraction, EMR reviews, patient satisfaction studies, UDS audits and reports, additional internal and MCO/ ACO requests as assigned.
Support the development of quality improvement performance audit function processes and tools.
Contact insurance companies to ensure prior approval requirements are met as appropriate. Present necessary medical information such as history, diagnosis, and prognosis.
Assist CHIO or designee with preparation and ongoing compliance to Joint Commission standards including conducting tracer activities as assigned.
Establish and maintain relationships with internal and external stakeholders.
Maintain documentation of pending and completed audits.
Track findings of audits; maintain documentation of status for received medical records requests, including consult notes, following audits.
Conduct chart audits to ensure up-to-date documentation of all patient information.
Determine the need for pharmaceutical prior authorizations as assigned by supervisor.
Process pharmaceutical prior authorizations (PA) using the CoverMyMeds© database, when applicable, or calling by communicating directly with insurance carriers.
Track pending PAs for determination of status.
Ensure up-to-date documentation of all patient's prior authorization request.
Communicate with the provider regarding determination status, required documentation needed according to insurance guidelines.
Answer phone calls from patients, pharmacies, and insurance carriers using exemplary customer service skills.
Review structured clinical data matching it against specific medical terms and diagnoses.
Assemble information concerning patient's clinical background and prior approval needs, provider appropriate clinical information for further review.
Receive requests for records from insurance carriers specific to PA and ensure all requested records are sent in a timely manner and in compliance with HIP AA regulations.
Maintain patient confidentiality as defined by state, federal, and TAC requirements.
Greet patients, caregivers, and staff in a timely and pleasant manner.
Project a congenial and sensitive attitude toward patients, caregivers, and staff.
Exhibit a willingness to resolve problems and inefficiencies.
Provide consistent, timely and friendly service to both external and internal customers.
Actively support departmental and organizational strategic plans.
Actively support departmental and organizational quality assurance and performance improvement initiatives.
Performs other duties as assigned which are consistent with the position and in compliance with the organizations policy and procedure.
Performs other duties as assigned by Assistant Director of Quality & Clinical Risk Mgt, CHIO & CEO which are consistent with the position and in compliance with the organizations policy and procedure.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each duty described above satisfactorily. The following requirements are representative of the knowledge, skill and/or ability required for this job.
Education/Experience:
High School Diploma or equivalent and a minimum of 5 years in healthcare quality improvement / performance improvement.
Knowledge and experience in outpatient clinic setting and insurance prior authorization processes preferred.
Experience with electronic health records, CoverMyMeds© and RadMed© applications preferred.
Communication Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Must have interpersonal skills.
Ability to write routine reports and correspondences.
Ability to speak effectively with provider and clinical support staff, insurance carriers, and patients.
Math Ability:
Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's.
Ability to perform these operations using units of American money and weight measurement, volume and distance.
Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Ability to work reliably and with professionalism in a high-volume, high-demand medical environment.
Computer Skills:
Proficiency in Microsoft Word, Microsoft Excel, and email.
Prefer skills in using EHR software.
Prefer skills in using referral EHR software, CoverMyMeds© and RadMD© applications.
Professional Skills:
High level of confidentiality required.
Ability to work independently and within a team.
Benefits Package:
Medical, Vision and Dental Health Insurance
Accidental Insurance
Critical Illness Insurance
Cancer Insurance
Hospital Indemnity Insurance
Long Term Benefits
Short Term Benefits
Free Life Insurance
401K Plan Benefits
Paid Vacation
Paid Sick Time
Set Schedule
National Health Service Corps Site
11 paid holidays
Family-Friendly Work Environment
Eligible for Student Loan Forgiveness through Federal and State Programs
Eligibility Requirements:
All employees must meet eligibility standards in order to be considered for the position applying for. Internal applicants must be with be with the organization for at least one year, with no disciplinary actions on file. If you have not been with the organization for a year, approval from your direct supervisor will be needed.
**Due to CMS Mandate all applicants must be fully vaccinated prior to onboarding with Teche Health with the exception of an approved Medical or Religious Exemption.**
Sr. Quality Assurance Supervisor
Quality manager job in Saint Gabriel, LA
Balchem Corporation develops, manufactures, and markets specialty ingredients that improve and enhance the health and well-being of life on the planet, providing state-of-the-art solutions and the finest quality products for a range of industries worldwide. Our corporate headquarters is located in Montvale, New Jersey and we have a broad network of sales offices, manufacturing sites, and R&D centers, primarily located in the US and Europe. Founded in 1967, Balchem is a publicly traded company (NASDAQ BCPC) with annual revenues over $950 million and a market cap exceeding $5.0 billion. The company consists of three business segments: Human Nutrition & Health; Animal Nutrition & Health; and Specialty Products. Balchem employs over 1,400 people worldwide who are engaged in diverse activities, committed to developing the company into global market leadership positions. To learn more about our dynamic, stable and growing company, visit ****************
POSITION SUMMARY:
The Sr Quality Assurance Supervisor is the leading member of the site quality leadership team, responsible for ensuring that products manufactured at the site are safe, compliant with Balchem, customer, and regulatory standards, and meet quality expectations. This role provides analytical insight, site program maintenance and implementation, product and process knowledge while collaborating with Manufacturing, Product Development, Supply Chain, Customer Service and lower priority customers.
ESSENTIAL FUNCTIONS:
* Execution and Maintenance Quality, Food Safety and Food Quality Programs: Partners with the site food quality and food safety teams to actively apply living Food Safety, Food Quality plans and the prerequisite programs. Utilizes operational excellence processes as a platform to drive priorities and change. Maintains site in audit ready state.
* Prioritizing Compliance, KPIs, Operational Excellence: Responsible for performance and KPIs through auditing, execution, follow-ups. Demonstrates ability to prioritize and bring visibility to non-conformances and key drivers impacting KPIs, assign actions to contain, correct, prevent. Drives root cause analysis, quality commercialization reviews including specification reviews. Incorporates operational excellence in to ways of working.
* Talent Management and Development for Quality, and Food Safety Teams Provides technical expertise and is accountable for a high functioning quality tam. Partners with cross functional groups to ensure structured onboarding is implemented cross functionally at site. Ensures ongoing training is structures to drive success.
* Escalated Issue Management Responsible for ensuring food safety and quality, and or customer issues are escalated for visibility and for resources.
* Establishes a Culture of Quality and Systems Drives the adoption of systems tools and skill development within the function. Uses tools to drive Quality Culture initiatives at the sites,
* Partnership with site leaders and cross functional partners for goal setting, decision-making alignment, and training and development needs
* Supports Supply Chain, Learning and Development, and Commercialization functions as needed.
People:
* Responsible for development and performance of the site quality team
* Builds strong cross functional relationships and demonstrates ability to effectively influence site strategy & execution
* Develops a culture that drives quality improvements and efficiently interfaces with operational excellence processes
* Deliver and keep current training programs focused on food safety and quality.
* Communicate effectively with internal and external customers.
* Timely escalation and communication of food safety, quality, financial issues
* Effectively cascade goals using tools such as SMART goals. Aligns with teams on standard work.
* Motivates and builds team strength
Systems:
* Responsible for the effective application of site Product Safety, Product Quality and prerequisite systems. Ensure these systems effectively interface with change control and commercialization processes.
* Strong ability to root cause issues and prevent recurrence via persistent pursuit of higher hierarchical levels of control than administrative, including but not limited to formula, engineering, and elimination strategies.
* Responsible for applying an effective internal audit program and that corrective actions are completed
* Brings visibility to priorities that have largest positive impact on key performance indicators and metrics including but not limited to; Inspection/Compliance performance, First Pass Quality, Complaints, Disposals, Inventory Health, Customer Responsiveness, CAPA closure and effectiveness, systems performance, environmental & sanitation performance.
* Ensures that response to customers, inspectors and auditors are professional, timely, and in scope.
* Collaborates with R&D, Production, and commercial teams in the development and preparation for production of new Products, Processes, and Equipment to support new product/customer launches. Ensuring the process quantifies the probability of success and clearly communicates the risks and proposed mitigations as an outcome of first-time makes.
* Interface with operational excellence programs to maximize effectiveness
* Leads preparation for customer visits and external audit.
* Ability to become site power user for ERP & LIMS systems.
Knowledge & Experience:
* Operated in an FDA regulated environment, ideally food or dietary supplement
* Assess and mitigate food safety, regulatory, and cost risks.
* Apply sanitation principles effectively.
* Effective project manager that knows how to prioritize and meet deadlines
* Execution of CAPA and Customer Complaint system.
REQUIREMENTS:
* Bachelors degree in relevant field or other relevant work experience.
* Team Leadership Experience
* Project Management & Change Management Experience
* 2+ years of experience in food, supplement, or related industry.
* Familiarity with FDA
* GFSI Scheme (ie SQF, BRC)
* Certification focused on Quality and Food Safety for Supply Chain requirement: PCQI
* Ability to lift 50 lbs; required to stand, walk, sit, and reach.
Balchem is committed to a workplace culture that values and promotes diversity, inclusion, equal employment opportunities, and a work environment free of harassment and hostility.
Supplier Quality Engineer
Quality manager job in Franklin, LA
Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. Job Overview:The Supplier Quality Engineer is responsible for ensuring that products and materials sourced from suppliers meet the quality standards and specifications required by the organization. This role involves managing supplier quality performance, conducting audits and inspections, driving corrective actions, and working closely with both internal teams and suppliers to resolve quality issues. The Supplier Quality Engineer will also support continuous improvement initiatives, fostering strong supplier relationships, and ensuring that quality requirements are embedded throughout the supply chain.Responsibilities
Supplier Quality Assurance: Develop and implement quality assurance processes and procedures for suppliers to ensure they meet the company's quality standards and regulatory requirements. Monitor supplier quality performance using key metrics (e.g., defect rates, on-time delivery, etc.) and take corrective actions as needed.
Supplier Audits and Assessments: Conduct regular supplier audits, assessments, and inspections to ensure compliance with contractual quality requirements, regulatory standards, and internal procedures. Work with suppliers to address any non-conformances identified during audits.
Root Cause Analysis and Corrective Action: Lead investigations into quality issues related to supplier materials or components. Utilize root cause analysis tools (e.g., 5 Whys, Fishbone Diagram, FMEA) to identify the underlying causes of defects or failures. Develop and implement corrective and preventive actions (CAPA) in collaboration with suppliers.
Supplier Development and Collaboration: Partner with suppliers to improve their quality systems, processes, and capabilities. Provide technical support and guidance to suppliers on quality-related issues, promoting continuous improvement and ensuring alignment with company standards.
Quality Documentation and Reporting: Maintain accurate records of supplier quality performance, audits, corrective actions, and improvement initiatives. Prepare and present regular reports to senior management and cross-functional teams on supplier quality metrics, trends, and performance improvements.
Cross-Functional Collaboration: Work closely with internal teams, including procurement, manufacturing, engineering, and logistics, to address quality concerns related to supplier components or materials. Ensure that product design, specifications, and supplier capabilities are aligned to meet quality and production requirements.
New Supplier Qualification: Support the evaluation and qualification of new suppliers, ensuring that their quality management systems and processes meet the company's standards. Participate in supplier selection, quality assessments, and qualification audits to ensure fit with organizational requirements.
Risk Management and Compliance: Identify potential risks in the supply chain related to product quality or supplier performance. Work with suppliers and internal teams to develop and implement risk mitigation strategies. Ensure compliance with industry regulations, certifications, and company quality standards (ISO, TS16949, etc.).
Continuous Improvement Initiatives: Participate in and drive continuous improvement projects aimed at enhancing supplier quality, reducing defects, and improving overall supply chain performance. Utilize tools such as Six Sigma, Lean, and Kaizen to identify and eliminate inefficiencies.
Qualifications
Bachelor's degree in Engineering, Manufacturing, Quality, or a related field (or equivalent work experience).
3+ years of experience in quality engineering, supplier quality, or related roles, ideally in a manufacturing or production environment.
Strong knowledge of quality standards and methodologies (ISO 9001, ISO/TS 16949, APQP, PPAP, FMEA, Control Plans, etc.).
Experience conducting supplier audits, inspections, and quality assessments.
Proficiency in root cause analysis and problem-solving techniques (e.g., 8D, 5 Whys, Fishbone Diagram, etc.).
Familiarity with quality management systems (QMS) and continuous improvement methodologies (Six Sigma, Lean).
Excellent communication, negotiation, and interpersonal skills, with the ability to collaborate effectively with suppliers and internal teams.
Strong analytical skills and attention to detail.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with quality management software or ERP systems (SAP, Oracle, etc.).
Ability to travel to supplier sites as needed.
Certification in quality or supplier management (e.g., CQE, Six Sigma Green/Black Belt, or similar).
Experience in a global supply chain or working with international suppliers.
Knowledge of advanced product quality planning (APQP) and product lifecycle management (PLM).
Experience in a regulated industry (automotive, defense, aerospace, medical devices, etc.).
Physical Demands
Prolonged periods of sitting at a desk and working on a computer.
Occasional standing and walking within the office.
Manual dexterity to operate a computer keyboard, mouse, and other office equipment.
Visual acuity to read screens, documents, and reports.
Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.
Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages).
Benefits
Medical Insurance: Comprehensive health insurance plans covering a range of services
Saronic pays 100% of the premium for employees and 80% for dependents
Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
Time Off: Generous PTO and Holidays
Parental Leave: Paid maternity and paternity leave to support new parents
Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
Retirement Plan: 401(k) plan
Stock Options: Equity options to give employees a stake in the company's success
Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office
This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3)
Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
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