A quality manager is responsible for making sure the service or product a company is producing meets quality standards, expected by both consumers and company regulations. Quality managers supervise activities designed to control and implement quality measures.
As a quality manager, you will come up with efficient systems to monitor production quality and collect data and create performance reports. You will collaborate with the managers of other departments to implement quality measures and maintain their proper functioning.
Your working environment will vary, depending on the industry you work for, and it can be anything from an office to a manufacturing site or laboratory. You might be a permanent employee at a firm, or you might go solo, working as a freelancer. And frequent travel might be part of the job.
There is more than meets the eye when it comes to being a quality manager. For example, did you know that they make an average of $38.59 an hour? That's $80,261 a year!
Between 2018 and 2028, the career is expected to grow 1% and produce 1,200 job opportunities across the U.S.
There are certain skills that many quality managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed interpersonal skills, leadership skills and time-management skills.
When it comes to the most important skills required to be a quality manager, we found that a lot of resumes listed 7.4% of quality managers included product quality, while 7.4% of resumes included continuous improvement, and 5.6% of resumes included customer service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the quality manager job title. But what industry to start with? Most quality managers actually find jobs in the manufacturing and technology industries.
If you're interested in becoming a quality manager, one of the first things to consider is how much education you need. We've determined that 55.5% of quality managers have a bachelor's degree. In terms of higher education levels, we found that 12.3% of quality managers have master's degrees. Even though most quality managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a quality manager. When we researched the most common majors for a quality manager, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on quality manager resumes include master's degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a quality manager. In fact, many quality manager jobs require experience in a role such as quality engineer. Meanwhile, many quality managers also have previous career experience in roles such as quality assurance manager or quality supervisor.