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Become A Quality Manager

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Working As A Quality Manager

  • Evaluating Information to Determine Compliance with Standards
  • Making Decisions and Solving Problems
  • Interacting With Computers
  • Monitor Processes, Materials, or Surroundings
  • Getting Information
  • Deal with People

  • Make Decisions

  • Repetitive

  • Stressful

  • $83,000

    Average Salary

What Does A Quality Manager Do

Industrial production managers oversee the daily operations of manufacturing and related plants. They coordinate, plan, and direct the activities used to create a wide range of goods, such as cars, computer equipment, or paper products.

Duties

Industrial production managers typically do the following:

  • Decide how best to use a plant’s workers and equipment to meet production goals
  • Ensure that production stays on schedule and within budget
  • Hire, train, and evaluate workers
  • Analyze production data
  • Write production reports
  • Monitor a plant’s workers to ensure they meet performance and safety requirements
  • Streamline the production process
  • Determine whether new machines are needed or whether overtime work is necessary
  • Fix any production problems

Industrial production managers, also called plant managers, may oversee an entire manufacturing plant or a specific area of production.

Industrial production managers are responsible for carrying out quality control programs to make sure the finished product meets a specific level of quality. Often called quality control systems managers, these managers use programs to help identify defects in products, identify the cause of the defect, and solve the problem creating it. For example, a manager may determine that a defect is being caused by parts from an outside supplier. The manager can then work with the supplier to improve the quality of the parts.

Industrial production managers work closely with managers from other departments as well. For example, the procurement (buying) department orders the supplies that the production department uses. A breakdown in communication between these two departments can cause production slowdowns. Industrial production managers also communicate with other managers and departments, such as sales, warehousing, and research and design.

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How To Become A Quality Manager

Industrial production managers typically need a bachelor’s degree and several years of related work experience.

Education

Employers prefer managers have at least a bachelor’s degree. While the degree may be in any field, many industrial production managers have a bachelor’s degree in business administration or industrial engineering. Sometimes, production workers with many years of experience take management classes and become a production manager. At large plants, where managers have more oversight responsibilities, employers may look for managers who have a Master's of Business Administration (MBA) or a graduate degree in industrial management.

Work Experience in a Related Occupation

Many industrial production managers begin as production workers and move up through the ranks. They usually advance to a first-line supervisory position before eventually being selected for management. Most earn a college degree in business management or take company-sponsored classes to increase their chances of a promotion.

Production managers who join a firm immediately after graduating from college sometimes work as first-line supervisors before beginning their jobs as production managers.

Some managers begin working at a company directly after college or graduate school. They may spend their first few months in training programs, becoming familiar with the production process, company policies, and safety regulations. In large companies, many also spend short periods of time working in other departments, such as purchasing or accounting, to learn more about the company.

Important Qualities

Interpersonal skills. Industrial production managers must have excellent communication skills so they can work with managers from other departments, as well as with the company’s senior-level management.

Leadership skills. To keep the production process running smoothly, industrial production managers must motivate and direct the employees they manage.

Problem-solving skills. Production managers must be able to identify problems immediately and solve them. For example, if a product has a defect, the manager determines whether it is a onetime problem or the result of the production process.

Time-management skills. To meet production deadlines, managers must carefully manage their employees’ time as well as their own.

Licenses, Certifications, and Registrations

While not required, industrial production managers can earn certifications that show a higher level of competency in quality or management systems. The Association for Operations Management offers a Certified in Production and Inventory Management (CPIM) credential. The American Society for Quality offers credentials in quality control. Both certifications require specific amounts of work experience before applying for the credential, so they are generally not earned before entering the occupation.

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Quality Manager Jobs

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Help others decide if this is a good career for them

Average Length of Employment
Quality Manager 4.0 years
Quality Supervisor 3.7 years
Quality Lead 3.1 years
Top Careers Before Quality Manager
Manager 3.9%
Supervisor 2.6%
Top Careers After Quality Manager
Manager 3.3%
Consultant 3.0%

Do you work as a Quality Manager?

Quality Manager Demographics

Gender

Male

70.7%

Female

27.2%

Unknown

2.1%
Ethnicity

White

63.7%

Hispanic or Latino

13.4%

Black or African American

11.0%

Asian

8.1%

Unknown

3.8%
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Foreign Languages Spoken

Spanish

46.5%

French

10.0%

German

7.4%

Japanese

7.1%

Carrier

3.8%

Italian

3.5%

Portuguese

3.2%

Arabic

2.9%

Mandarin

2.4%

Russian

2.4%

Chinese

2.4%

Korean

1.8%

Turkish

1.2%

Ukrainian

1.2%

Polish

1.2%

Cantonese

0.9%

Greek

0.9%

Hindi

0.6%

Urdu

0.6%

Swahili

0.3%
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Quality Manager Education

Schools

University of Phoenix

24.4%

Purdue University

6.9%

Indiana Wesleyan University

6.4%

Michigan State University

6.4%

Rochester Institute of Technology

4.9%

Pennsylvania State University

4.7%

Eastern Michigan University

4.6%

Villanova University

4.0%

Ohio State University

3.8%

Texas A&M University

3.7%

University of Toledo

3.5%

Arizona State University

3.3%

Southern New Hampshire University

3.1%

Northeastern University

3.1%

Ferris State University

3.0%

Iowa State University

3.0%

Clemson University

2.9%

University of Florida

2.9%

Wayne State University

2.9%

Western Michigan University

2.9%
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Majors

Business

36.7%

Management

7.6%

Mechanical Engineering

6.5%

Electrical Engineering

5.9%

Industrial Engineering

4.5%

Industrial Technology

4.2%

Chemistry

4.1%

Nursing

3.3%

Biology

3.2%

Environmental Control Technologies/Technicians

2.9%

Engineering

2.7%

Project Management

2.7%

Engineering And Industrial Management

2.5%

Computer Science

2.4%

Chemical Engineering

2.1%

Education

1.9%

Computer Information Systems

1.8%

Manufacturing Engineering

1.7%

Marketing

1.7%

Finance

1.7%
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Degrees

Bachelors

40.9%

Masters

26.6%

Other

18.9%

Associate

7.5%

Certificate

3.5%

Doctorate

1.7%

Diploma

0.7%

License

0.2%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Quality Manager Salaries

Job Title Company Location Start Date Salary
Quality Manager Amazon Corporate LLC Seattle, WA Sep 14, 2015 $160,000
Manager, Quality Automation Truecar, Inc. Santa Monica, CA Oct 10, 2016 $155,000
Quality Manager Amazon Corporate LLC Seattle, WA May 09, 2016 $155,000
Customer Quality Manager Infineon Technologies Americas Corp. Morgan Hill, CA Jul 09, 2016 $154,345
Quality Manager Howmedica Osteonics Corp/Stryker Ortho Allendale, NJ Dec 16, 2015 $146,806
Field Quality Manager Linear Technology Corporation Milpitas, CA Sep 04, 2015 $145,392
Quality Manager III A2Z Development Center, Inc. Sunnyvale, CA Sep 24, 2015 $140,000
Manager, Quality Salesforce.com Inc. San Francisco, CA Apr 18, 2016 $138,362
Business Line Quality Manager Infineon Technologies Americas Corp. Morgan Hill, CA Sep 08, 2016 $136,979
Quality Manager Freescale Semiconductor, Inc. Chandler, AZ Nov 28, 2016 $136,531 -
$170,000
Quality Manager Populus Group LLC Beaverton, OR Sep 26, 2016 $135,655
Quality Manager Amazon Corporate LLC Seattle, WA Apr 15, 2016 $135,500
Data Quality Manager Salesforce.com, Inc. San Francisco, CA Mar 16, 2015 $130,000
Quality and Governance Manager Cable and Wireless Holdings, Inc. Coral Gables, FL Jan 08, 2016 $129,000
Quality & Industrial Excellence (QIE) Manager Alstom Grid, Inc. Philadelphia, PA Mar 21, 2016 $101,858 -
$111,858
Quality Manager CCC Information Services Inc. Chicago, IL Jul 22, 2016 $101,774 -
$111,090
Service Quality Manager DHL Express (USA), Inc. Irvine, CA Aug 15, 2015 $101,699
Quality Manager Liquid Controls, LLC Lake Bluff, IL Jun 11, 2015 $100,053
Application Quality Manager Federal National Mortgage Association Washington, DC Feb 27, 2016 $100,000 -
$171,000
Quality Manager SRG Global Trim, Inc. Morehead, KY May 09, 2016 $100,000
Quality Manager and Technical Director Applied Bolting Technology Products Inc. Bellows Falls, VT Jul 11, 2016 $89,000
Design Quality Manager Moen Incorporated North Olmsted, OH Sep 21, 2016 $88,213 -
$99,000
Quality & Lean SIX Sigma Manager Ifs Coatings, Inc. Gainesville, TX Jan 10, 2016 $88,000
Quality Manager Paperworks Industries, Inc. Philadelphia, PA May 02, 2015 $88,000
Quality Manager Roechling Automotive USA LLP Duncan, SC Mar 03, 2016 $87,550
Quality Manager Shawmut Corporation Clinton, TN Nov 09, 2016 $87,000
Quality Manager Shawmut Corporation Clinton, TN Sep 22, 2015 $87,000
Regional Quality Manager Johnson Controls, Inc. Milwaukee, WI Apr 03, 2016 $86,174 -
$139,700

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AVERAGE SALARY FOR A Quality Manager

Average Yearly Salary
$83,000
View Detailed Salary Report
$58,000
Min 10%
$83,000
Median 50%
$83,000
Median 50%
$83,000
Median 50%
$83,000
Median 50%
$83,000
Median 50%
$83,000
Median 50%
$83,000
Median 50%
$119,000
Max 90%
Best Paying Company
VMware
Highest Paying City
San Francisco, CA
Highest Paying State
California
Avg Experience Level
4.0 years
How much does a Quality Manager make at top companies?
The national average salary for a Quality Manager in the United States is $83,785 per year or $40 per hour. Those in the bottom 10 percent make under $58,000 a year, and the top 10 percent make over $120,000.

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Top Skills for A Quality Manager

  1. Ts
  2. ISO
  3. Ensure Compliance
You can check out examples of real life uses of top skills on resumes here:
  • Maintained and improved company policy towards ISO program by initiating preventive measures towards two ISO-9001:2008 Certification Audits resulting in minimal findings.
  • Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
  • Developed and implemented quality control methodologies to ensure compliance with quality assurance standards, guidelines and procedures in each assigned tasks.
  • Worked with multiple organizations to redesigned multiple Quality procedures to improve Quality oversight while streamlining Quality Processes.
  • Mitigated customer quality issues by performing root cause analysis and creating corrective actions and process improvements plans.

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Top 10 Best States for Quality Managers

  1. New Hampshire
  2. Massachusetts
  3. Connecticut
  4. Washington
  5. California
  6. Michigan
  7. North Carolina
  8. Delaware
  9. Rhode Island
  10. South Carolina
  • (138 jobs)
  • (687 jobs)
  • (261 jobs)
  • (318 jobs)
  • (2,174 jobs)
  • (434 jobs)
  • (550 jobs)
  • (34 jobs)
  • (43 jobs)
  • (181 jobs)

Top Quality Manager Employers

Jobs From Top Quality Manager Employers

Quality Manager Videos

Quality Manager (Aviation), Career Video from drkit.org

IBM Rational Quality Manager Overview

So God Made a Quality Manager

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