CompanyOverview
Age of Learning is the leading developer of engaging and effective Pre‑K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company's research‑based curriculum, developed by education experts, includes the award‑winning programs ABCmouse.com Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy , My Reading Academy , and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit **********************
Summary
We are seeking a Director of Quality Assurance to lead the QA discipline for our flagship consumer products, ABCMouse and Adventure Academy. This role is ideal for a strategic and technically adept leader passionate about quality, accountability, and continuous improvement. You will oversee the full QA ecosystem, spanning manual and automated testing, observability, and release readiness, ensuring that every build meets the highest standards of reliability, performance, and user satisfaction.
This leader will elevate how QA is executed and measured at Age of Learning, building better traceability from requirements to releases. You will define and enforce processes that make testing coverage transparent, strengthen the connection between QA and production insights, and ensure our automation efforts are focused where they drive the most value. By combining technical expertise, data‑driven analysis, and team mentorship, you'll play a key role in delivering exceptional learning experiences for millions of families worldwide.
Responsibilities
Own and evolve the QA strategy across both ABCMouse and Adventure Academy, balancing manual and automated testing to maximize coverage and reliability.
Establish end‑to‑end traceability between requirements, test cases, and production outcomes, ensuring full visibility into what was tested and why.
Analyze and optimize test coverage, identifying gaps across device types, features, and performance tiers to align testing with user demographics.
Drive continuous improvement in test documentation, defect triage, and regression analysis to reduce escaped bugs and improve release confidence.
Oversee automation strategy and roadmap, identifying high‑value automation opportunities while ensuring manual testing complements automation effectively.
Integrate QA into CI/CD pipelines, maintaining efficient pre‑release validation and post‑deployment verification processes.
Leverage observability and customer feedback tools (APM, CSAT, app reviews) to surface quality issues proactively and inform QA priorities.
Define and monitor quality metrics, ensuring QA effectiveness is measurable and actionable across teams and releases.
Lead and mentor a cross‑functional QA team, fostering accountability, technical excellence, and a shared culture of quality.
Collaborate closely with engineering, product, and release management to align QA processes with development velocity and business goals.
Minimum Qualifications
8+ years in QA or software testing roles, including hands‑on test design, execution, and automation.
3+ years in QA leadership or management roles, overseeing teams and frameworks.
Strong technical understanding of modern QA tools, automation frameworks, and scripting or programming relevant to testing.
Proven experience with both manual (functional, exploratory) and automated (UI, API, integration, E2E) testing methodologies.
Demonstrated success integrating QA with CI/CD pipelines and release processes.
Solid understanding of test management systems (TestRail) and version control (Git).
Excellent communication and stakeholder management skills, with the ability to translate QA insights into business impact.
Proven ability to improve traceability, test coverage visibility, and cross‑team accountability.
Preferred Qualifications
Deep hands‑on experience with automation stacks such as Playwright, Cypress, Selenium/WebDriver, Appium, or Pytest.
Experience scaling QA operations and automation frameworks in large consumer‑facing or SaaS environments.
Background in mobile and web testing for educational or gaming products.
Familiarity with observability tools and APM platforms for post‑deployment validation.
Experience establishing QA metrics and reporting frameworks that guide executive decision‑making.
Total Compensation
The estimated salary range for a new hire in this position is $150,000 to $185,000 USD, depending on factors such as knowledge, skills, experience, and location. This position is also eligible for an annual discretionary bonus based on overall company performance and individual contributions.
Age of Learning currently provides
90% of employee health and welfare benefits premiums & 65% of dependent benefits premiums
A 401(k) program with employer match
15 paid vacation days (increases to 20 days on your 3rd anniversary), 12 observed national paid holidays, 9 sick days, and 16 paid volunteer hours per year
Our flexible work culture means 2 or more days in the office (hybrid) or 100% fully remote options available for most positions
Security Advisory
At Age of Learning, we prioritize a safe recruitment process. Communication will come solely from official Age of Learning email addresses, @aofl.com, or our verified LinkedIn Recruiter accounts - be cautious of deviations. We will never request sensitive personal information during the early application stages. Interviews are conducted via phone, in person, or Zoom - never through messaging apps. Job offers are communicated verbally and followed by written documentation via Docusign. Any requests for personal information will occur through secure channels only.
An Equal Opportunity Employer
Age of Learning, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender expression, age, physical or mental disability, medical condition, pregnancy, veteran or military status, marital status, sexual orientation, gender identity, domestic partner status, genetic information, or any other legally‑recognized protected basis under federal, state, or local laws, regulations, or ordinances. Age of Learning, Inc. (the “Company”) will consider qualified applicants with criminal histories pursuant to EEOC requirements and state applicable laws, e.g. New York City Fair Chance Act.
Employee/Applicant Privacy Notice
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A leading life sciences consultancy is seeking a Senior-level Quality Consultant to assist with delivering quality and compliance-related services. Candidates should have a B.S. in life sciences, 15 years of relevant experience, and bilingual skills in Spanish and English. Responsibilities include conducting gap assessments and evaluating inspection readiness programs. Remote work is available, and strong interpersonal and communication skills are essential.
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$67k-87k yearly est. 4d ago
Senior Quality Systems Engineer (Remote) - Drive QMS Excellence
Getinge 4.5
Remote job
A global medical device company is seeking a Senior Quality Systems Engineer for a remote position. The role involves leading the enhancement of Quality Management System documents, driving best practices, and ensuring regulatory compliance. Candidates should have at least 5 years of experience in Quality Assurance with a strong understanding of medical device regulations. Comprehensive benefits package including health insurance and a registered pension plan is offered.
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$78k-103k yearly est. 1d ago
Western US Regional Quality Manager
E2 Optics 4.1
Remote job
Why E2 Optics?
🔌Join E2 Optics as an Western US Regional Quality Manager!🔌 Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow.
At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA-we believe in lifting each other up, mentoring with purpose, and celebrating every win.
If you're looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America's largest and fastest-growing tech integrators and help us shape what's next.
What You'll Do
Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures.
Promotes company Core Values to foster and safeguard family-centric culture.
In cooperation with the Director of Quality, develops and manages corporate quality initiatives to build a world class program for US operations with the exception of one specific Strategic Account.
Works with personnel in all areas and at all levels to achieve consistent Quality management practices throughout the US.
Provides support to regional field leadership helping them build and maintain awareness of developing Quality Management solutions and adopt best practices.
Maintains Quality Management programs for incorporation into the operational policies of the organization to provide regional construction operations leadership and consistency.
Determines corrective or preventative measures where indicated and verifies measures have been implemented.
Communicates the expectations, goals, standards, and metrics used to measure progress.
Attends and supports required Quality Management meetings will all levels of both internal and external parties.
Develops, follows-up and verifies completion of action items based off KPI's.
Maintains Quality Management leadership and awareness skills among site Quality Managers to support compliance with internal and external requirements.
Manages Quality training needs in accordance with both E2 Optics and customer guidelines.
Provides technical and regulatory compliance expertise and support throughout the US operations under this description.
Leads the investigation of quality challenges at region sites and cooperates in the preparation of material and evidence for organization use in lessons learned communications.
Reviews, compiles and submits Quality Management reports required by strategic account operation under this description.
Develop and execute the company-wide strategy for Quality Assurance (QA), Quality Control (QC), and Technical Training across all operations.
Lead cross-functional quality programs to ensure consistent standards and continuous improvement across field operations.
Define, standardize, and continuously improve QA/QC procedures specific to structured cabling, OSP, AV, DAS, and data center systems.
Oversee jobsite inspections, audits, and closeout documentation to ensure work meets NEC, BICSI, TIA, and customer-specific standards.
Oversee inspections, audits, and compliance efforts to meet internal standards and industry regulations.
Collaborate with project, field, and engineering teams to identify quality gaps and implement corrective actions.
Support ongoing workforce development, leadership training, and career pathing for technical roles.
Support onboarding and certification programs for new hires, including BICSI and client-specific requirements.
Support a technical training organization that equips employees with knowledge, certifications, and hands-on skills to perform at the highest level
Establish and monitor KPIs and metrics for quality performance and training effectiveness.
Champion a culture of accountability, safety, and continuous learning across the organization.
Lead, mentor and support QA/QC and technical training teams across multiple locations.
Travel: The individual in this role should be able and willing to travel as required by E2 Optics.
What We Are Looking For
Bachelor's Degree preferred in Engineering, Construction Management, Business, or related field.
5 + years Quality Management experience in progressively responsible leadership roles will be considered in lieu of a bachelor's degree.
BICSI RCDD, PMP, or equivalent certifications preferred.
Administration and Management: knowledge of business and management principles involved in strategic planning, resource allocation, standard modeling (SOP), leadership technique, production methods, and coordination of people and resources.
Law and Government: knowledge of laws, legal codes, government regulations, and requirements.
Building and Construction: knowledge of materials, methods, and the tools involved in the construction or repair of buildings, or other structures within Regional Datacenters.
Proficient in using a computer and MS Office (Outlook, Word, Excel, Visio, etc.) and MS Project.
5+ years progressively responsible leadership roles with quality management experience in the low voltage, structured cabling, or data center construction industries.
Experience understanding of BICSI standards, ANSI/TIA codes, and electrical/communications best practices.
Extensive knowledge of QA/QC frameworks, regulatory standards, and technical best practices.
Proven ability to build and scale quality programs in high-growth and field-based environments.
What We Offer
Competitive pay
Opportunities for professional development and career growth
BICSI training facilities
A supportive and inclusive work environment
Health, dental, and vision insurance
Paid time off and holidays
Work Environment and Physical Demands
The standard work environment for this position includes both indoor business office settings and construction environments. The noise level is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must also regularly carry and climb ladders up to 20 feet. The employee must be able to operate equipment such as scissor lifts, telehandlers, boom lifts, and UTVs (buggies), if required. The employee may also be required to work in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
Disclaimer
The above job definition information is intended to describe the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
$74k-109k yearly est. Auto-Apply 11d ago
Data Center QA/QC Manager
Vertex Innovations 4.7
Remote job
Vertex Innovations is seeking an experienced Data Center QA/QC Manager to support ground-up, mission-critical data center projects from break ground through final turnover. This role ensures construction quality, system compliance, and readiness for commissioning across civil, structural, and MEP scopes.
Location:
Initial Site Location: Dallas, TX
(local candidates only - must be within daily commuting distance. Required to be on-site.)
This position is considered remote work. While the initial site location is specified above, we are seeking candidates who are willing and able to travel 100% to various client project sites each week as assigned.
Key Responsibilities:
Lead QA/QC efforts for ground-up data center construction projects.
Develop and manage project-specific QA/QC plans.
Perform routine inspections across civil, structural, and MEP scopes.
Identify deficiencies, issue punch lists, and track corrective actions.
Verify compliance with IFC drawings, specifications, and approved submittals.
Coordinate with GCs, subcontractors, vendors, and commissioning teams.
Review PFCs, FPTs, startup documentation, and inspection reports.
Support L1L5 commissioning, IST, load bank testing, and system energization.
Review megger testing, IR scans, pressure testing, and cable certification.
Oversee O&M manuals, as-builts, warranties, and turnover documentation.
Participate in AHJ inspections and owner walkthroughs.
Ensure compliance with OSHA and site safety requirements.
Qualifications:
Education:
Bachelors degree in Engineering, Construction Management, or related field (or equivalent experience).
Relevant certifications, such as Project Management Professional (PMP), Certified Commissioning Professional (CCP), ASHRAE Commissioning Process Management Professional (CPMP), or LEED Accredited Professional, are a plus.
OSHA 30 Construction certification
Experience & Skills:
7+ years of QA/QC experience on mission-critical or data center projects.
Strong knowledge of ground-up construction sequencing and site development.
Deep understanding of electrical, mechanical, BMS, Fire Life Safety, Access Control, and critical systems.
Experience with UPS, generators, switchgear, PDUs, CRAH/CRAC units, and cooling systems.
Ability to interpret construction drawings, specifications, and test reports.
Experience supporting commissioning and integrated systems testing.
Proficiency with Procore, Bluebeam, Smartsheet, and QA/QC tracking tools.
Strong communication, documentation, and organizational skills.
Ability to travel as required.
Preferred Qualifications
Hyperscale or colocation data center experience.
Familiarity with ASHRAE, NFPA, IEEE, and Uptime Institute standards.
Commissioning or QA/QC certifications.
Experience with Cx Alloy and Primavera P6.
Working Conditions:
Initially must be within daily commuting distance to Dallas, TX site location
Willing and able to do weekly travel to various data center project sites, as assigned
Ability to work in construction and industrial environments, including exposure to varying temperatures and noise levels.
May involve extended hours during critical project phases.
Compensation:
$100,000 - $150,000, dependent on experience and location
Health Benefits: Medical, Dental, Vision, LTD/STD, Life-AD&D
Retirement: 401(k), discretionary Pension & Profit sharing, subject to Plan documents
15 days paid time off (prorated based on start date) and 8 holidays
About Vertex
Vertex Innovations, Inc. is a Colorado company founded in 2003 by Wayne and Erica Smith. "We could see where the future of communications was heading and wanted to take our passion and skill to build the nations telecommunications infrastructure." Since those early days, Vertex Innovations has managed the buildout of todays wireless and fiber networks connecting millions of Americans and improving their daily lives.
Our mission is to use our talents, experience, knowledge, and determination to create a connected society where everyone has the opportunity to foster connections, obtain knowledge, and create an impact on society.
At Vertex these Core Values created by our team are our guide in creating todays connected society.
Integrity To move through the world with honesty and truth empowering our employees, clients and communities through our words and actions.
Accountability To take full ownership and responsibility in our roles as we serve our company, clients and communities.
Commitment To stand behind our word and our promises
Respect To embrace and honor the individuals, clients, and companies in their contribution to the work that we create together through our interactions, conversations and our way of being.
Performance To allow ourselves to be measured by our commitments and be accountable for every action to our employees, clients, and communities.
VERTEX Innovations, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$100k-150k yearly 11d ago
Quality Manager
Invisible Technologies 4.0
Remote job
About Invisible
Invisible Technologies makes AI work. Our end-to-end AI platform structures messy data, automates digital workflows, deploys agentic solutions, measures outcomes, and integrates human expertise where it matters most.
Our platform cleans, labels, and structures company data so it is ready for AI. It adapts models to each business and adds human expertise when needed, the same approach we have used to improve models for more than 80% of the world's top AI companies, including Microsoft, AWS, and Cohere.
Our successes span industries, from supply chain automation for Swiss Gear to AI-enabled naval simulations with SAIC, and validating NBA draft picks for the Charlotte Hornets.
Profitable for more than half a decade, Invisible reached $134M in revenue and ranked as the number two fastest growing AI company on the 2024 Inc. 5000. In September 2025, we raised $100M in growth capital to accelerate our mission of making AI actually work in the enterprise and to advance our platform technology.
About The Role
As a company redefining operations through AI innovation, our ability to deliver consistently high-quality outcomes is at the core of the value we provide to our clients. We are seeking a detail-oriented and impact-driven Delivery Quality Manager to ensure that our AI training and multilingual data operations maintain the highest standards of accuracy, consistency, cultural relevance, and linguistic excellence.
In this role, you will work in close collaboration with some of the most influential organizations in generative AI and LLM development. You'll act as a quality guardian across our enterprise delivery programs-ensuring that our human-in-the-loop (HITL) workflows, advanced multilingual data generation processes, and high-touch client services operate at peak precision and reliability.
You'll partner with Operations Managers, project leads, and client stakeholders to define and implement robust quality assurance protocols, drive performance improvements, and cultivate a culture of continuous enhancement across delivery teams. From proactive QA audits to root-cause analyses, you'll play a mission-critical role in maintaining the trust and satisfaction of some of the world's most forward-thinking AI labs and companies.
This position requires an analytical mindset, a sharp eye for detail, and a passion for operational excellence. Success in this role means not only identifying problems-but creating scalable systems and frameworks to prevent them. You'll be on the front lines of building the standards that shape how human-generated data trains and improves the AI models of tomorrow.
What You'll Do
Cross-Functional Collaboration: Work closely with Delivery, Product, Engineering, and Customer Success teams to address quality concerns and build preventive measures.
Process Optimization: Identify process inefficiencies or gaps in both AI data and multilingual pipelines, and work with relevant teams to streamline operations and improve delivery accuracy and speed.
Reporting & Insights: Generate regular reports and insights on delivery performance trends, multilingual QA activities, and recommendations to leadership.
Quality Assurance Strategy: Develop and implement comprehensive QA frameworks for large-scale AI data and multilingual delivery workflows, aligned with industry best practices and internal standards.
Tooling & Automation: Evaluate and implement QA tools and automation frameworks to streamline quality checks and reduce manual errors across delivery pipelines.
What We Need
Bachelor's degree in Operations Management, Engineering, Computer Science, Linguistics, or related field.
Proven expertise in language QA concepts and workflows, including linguistic quality assessment, cultural adaptation, and managing multilingual projects.
5+ years of experience in quality assurance, service delivery, or operations, preferably in a tech, localization or AI-focused environment.
Deep understanding of delivery and multilingual lifecycles, QA methodologies, and performance metrics.
Experience working in agile environments and using project management tools
Strong analytical skills with experience in data-driven decision-making.
Familiarity with AI/ML concepts and workflows is a strong plus.
What's In It For You
Invisible is committed to fair and competitive pay, ensuring that compensation reflects both market conditions and the value each team member brings. Our salary structure accounts for regional differences in cost of living while maintaining internal equity.
For this position, the annual salary ranges by location are:
Tier 1$132,000-$147,300 USDTier 2$120,000-$134,000 USDTier 3$108,000-$120,000 USD
You can find more information about our geographic pay tiers here. During the interview process, your Invisible Talent Acquisition Partner will confirm which tier applies to your location. For candidates outside the U.S., compensation is adjusted to reflect local market conditions and cost of living.
Bonuses and equity are included in offers above entry level. Final compensation is determined by a combination of factors, including location, job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process
What It's Like to Work at Invisible:
At Invisible, we're not just redefining work-we're reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what's possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won't just execute tasks-you'll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI.
We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We're not for everyone, and we're okay with that. If you're looking for predictable routines, this isn't the place for you. But if you're driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you'll fit right in.
Country Hiring Guidelines:
Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility, most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process.
AI Interviewing Guidelines:
Our hiring team thoughtfully uses AI to support an efficient, engaging, and inclusive interview process. Since AI can also be a helpful tool for candidates, we've outlined expectations for using it ethically throughout your interview journey.
Click here to learn more about how we use AI and our guidelines for candidates.
Accessibility Statement:
We're committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process at
accommodation@invisible.email
.
Equal Opportunity Statement:
We're an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law.
Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.
$132k-147.3k yearly Auto-Apply 33d ago
Manager, Regional Quality (Southwest)
Refresco Careers
Remote job
(This role will be remote-based in the Dallas / Ft. Worth area. Travel is 50% plus)
Make a Difference in YOUR Career!
Our vision is both simple and ambitious: to put our drinks on every table.
We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.
Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best.
Stop and think: how would YOU put our drinks on every table?
Summary:
The Manager of Regional Quality oversees the quality assurance for the assigned region with responsibility for total product/package quality, cost management, safety, compliance, GMPs, and executing all Quality Assurance protocols to ensure Plant Quality objectives are met.
Essential Functions:
Responsible for direct management of all Quality Assurance associates.
Responsible for ensuring Food Safety and Food Quality policies and procedures are adhered to including but not limited by SQF Code, CFIA, HACCP, Refresco Quality and any customer quality requirements.
Responsible for direct management and utilization of laboratory (analytical and microbiology), water treatment, syrup blending, sanitation, microbiological equipment, raw materials, and all quality processes.
Optimize resources while ensuring raw materials and finished product meet specifications and manufacturing standards and in accordance with FDA, CFIA, GMP's, HACCP, and all other governmental policies, procedures, and regulations.
Oversee daily Quality Assurance inspections to ensure all products are meeting compliance.
Write, update, and maintain SOP's (Standard Operating Procedures) for the Quality Assurance Program.
Champion internal audit process through continuous improvements, shared best practices, and teamwork.
Leads the development and implementation of Food Safety Fundamentals, the Food Safety Plan and Food Quality Plan.
Oversee development, implementation, review and maintenance of SQF program.
Communicate to relevant personnel all information essential to ensure the effective implementation and maintenance of SQF.
Responsible to ensure that all SQF documents are safely stored, maintained and accessible.
Responsible for departmental non-conformances and implementation of corrective action ensuring all corrective actions are documented and outstanding actions closed in timely manner.
Ensure compliance to all OHSA and environmental regulatory and corporate standards. Investigate and identify root causes of any non-compliance.
Accountable for a safe working environment through the development of strategies focused on accident reduction as well as energy and waste minimization.
Oversee effective deployment of human resources throughout the department and ensure the correct administration of the collective Bargaining Agreement.
SQF Practitioner for the Calgary facility.
Leadership Responsibilities & Competencies:
Manager
Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination.
Provides training, direction and instruction and conducts performance evaluations.
Provides guidance and training on work standards and expected outcomes.
Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations.
Competencies:
Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success.
Required Skills:
Experience in Food/ Beverage Manufacturing preferred
Proficient in Excel, Word, SAP and Power Point
Ability to analyze and solve problems, results oriented
Organized and detail oriented, adaptable to change
Excellent interpersonal and communication skills, verbal and written
Education and Experience:
BS Degree or Engineering preferred.
Minimum 5 years of direct management experience in Quality within a manufacturing environment
SQF Practitioner certification preferred.
Have completed HACCP training and be experienced in implement and maintain HACCP based Food Safety plans.
Quality Assurance management systems, food safety and security standards, and governmental regulatory relating to the food / beverage industry
A Career with Refresco
Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you'll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work.
Refresco offers a competitive salary and comprehensive benefits, which include:
Medical/Dental/Vision Insuranceâ¯â¯â¯
Health Savings Accounts and Flexible Spending Accountsâ¯
Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
Short-term disability and long-term disabilityâ¯â¯
Pet Insuranceâ¯
Legal Benefitsâ¯
401(k) Savings Plan with Company Matchâ¯
12 Paid Holidays
Vacation Days and Paid Sick Time Offâ¯Days
Well-being Benefit
Discount and Total Reward Programsâ¯
Join Refresco TODAYâ¯and enjoy a rewarding CAREER!â¯â¯
Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc.⯠Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.â¯
Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees.â¯
Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.
$61k-101k yearly est. 16d ago
Manager, Regional Quality (Southwest)
Refresco Group
Remote job
(This role will be remote-based in the Dallas / Ft. Worth area. Travel is 50% plus) Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.
Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best.
Stop and think: how would YOU put our drinks on every table?
Summary:
The Manager of Regional Quality oversees the quality assurance for the assigned region with responsibility for total product/package quality, cost management, safety, compliance, GMPs, and executing all Quality Assurance protocols to ensure Plant Quality objectives are met.
Essential Functions:
* Responsible for direct management of all Quality Assurance associates.
* Responsible for ensuring Food Safety and Food Quality policies and procedures are adhered to including but not limited by SQF Code, CFIA, HACCP, Refresco Quality and any customer quality requirements.
* Responsible for direct management and utilization of laboratory (analytical and microbiology), water treatment, syrup blending, sanitation, microbiological equipment, raw materials, and all quality processes.
* Optimize resources while ensuring raw materials and finished product meet specifications and manufacturing standards and in accordance with FDA, CFIA, GMP's, HACCP, and all other governmental policies, procedures, and regulations.
* Oversee daily Quality Assurance inspections to ensure all products are meeting compliance.
* Write, update, and maintain SOP's (Standard Operating Procedures) for the Quality Assurance Program.
* Champion internal audit process through continuous improvements, shared best practices, and teamwork.
* Leads the development and implementation of Food Safety Fundamentals, the Food Safety Plan and Food Quality Plan.
* Oversee development, implementation, review and maintenance of SQF program.
* Communicate to relevant personnel all information essential to ensure the effective implementation and maintenance of SQF.
* Responsible to ensure that all SQF documents are safely stored, maintained and accessible.
* Responsible for departmental non-conformances and implementation of corrective action ensuring all corrective actions are documented and outstanding actions closed in timely manner.
* Ensure compliance to all OHSA and environmental regulatory and corporate standards. Investigate and identify root causes of any non-compliance.
* Accountable for a safe working environment through the development of strategies focused on accident reduction as well as energy and waste minimization.
* Oversee effective deployment of human resources throughout the department and ensure the correct administration of the collective Bargaining Agreement.
* SQF Practitioner for the Calgary facility.
Leadership Responsibilities & Competencies:
Manager
* Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination.
* Provides training, direction and instruction and conducts performance evaluations.
* Provides guidance and training on work standards and expected outcomes.
* Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations.
Competencies:
* Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success.
Required Skills:
* Experience in Food/ Beverage Manufacturing preferred
* Proficient in Excel, Word, SAP and Power Point
* Ability to analyze and solve problems, results oriented
* Organized and detail oriented, adaptable to change
* Excellent interpersonal and communication skills, verbal and written
Education and Experience:
* BS Degree or Engineering preferred.
* Minimum 5 years of direct management experience in Quality within a manufacturing environment
* SQF Practitioner certification preferred.
* Have completed HACCP training and be experienced in implement and maintain HACCP based Food Safety plans.
* Quality Assurance management systems, food safety and security standards, and governmental regulatory relating to the food / beverage industry
A Career with Refresco
Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you'll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work.
Refresco offers a competitive salary and comprehensive benefits, which include:
* Medical/Dental/Vision Insurance
* Health Savings Accounts and Flexible Spending Accounts
* Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
* Short-term disability and long-term disability
* Pet Insurance
* Legal Benefits
* 401(k) Savings Plan with Company Match
* 12 Paid Holidays
* Vacation Days and Paid Sick Time Off Days
* Well-being Benefit
* Discount and Total Reward Programs
Join Refresco TODAY and enjoy a rewarding CAREER!
Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc. Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.
Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees.
Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.
$61k-101k yearly est. 16d ago
Program Quality Engrg Asc Mgr - Goleta, CA
Lockheed Martin Corporation 4.8
Remote job
You will be the Program Quality Engineering Associate Manager for the Missiles and Fire Control Santa Barbara Focalplane team. Our team is responsible for delivering mission‑critical systems with uncompromising quality. What You Will Be Doing As the Program Quality Engineering Associate Manager you will be responsible for optimizing and growing the quality team structure, providing strategic quality leadership, and ensuring successful development, production, and sustainment of the Mission Systems program portfolio.
Your responsibilities will include, but are not limited to:
* Liaise between programs, manufacturing sites across LM, and the supply base.
* Ensure compliance with customer requirements across the portfolio.
* Optimize program quality execution while driving out risks.
* Establish key performance metrics and conduct data analysis to identify improvement opportunities.
* Mentor and develop talent to strengthen the organization.
Why Join Us
We are seeking a collaborative, results‑driven leader who thrives in a fast‑paced environment and is passionate about shaping high‑impact quality strategies. This role offers direct influence over Mission Systems programs, broad cross‑functional partnerships, and the chance to build a world‑class quality organization.
We are committed to supporting your work‑life balance and overall well‑being, offering flexible scheduling options. Learn more about Lockheed Martin's comprehensive benefits package here.
Further Information About This Opportunity
This position is located in Goleta, CA. Discover more about Lockheed Martin Missiles and Fire Control.
MUST BE A U.S. CITIZEN - This position is located at a facility that requires special access. The selected candidate must be able to obtain a secret clearance.
Basic Qualifications:
* STEM degree at the Bachelor level or above OR equivalent experience/combined education
* Quality, Manufacturing, Development, or Process Engineering experience
* Previous Program or Product Quality Experience
* Experience either directly or indirectly leading people
* Project Management Skills
* Ability to travel
* Ability to obtain a DoD Secret Security Clearance (This requires US Citizenship)
Desired Skills:
* STEM degree at Bachelors level or higher preferred
* Demonstrated ability to develop compelling strategies that drive business results
* Excellent verbal and written communication
* Project Management, Leadership, and Delegation Abilities
* Advanced AS9100, AS9102 and TS 16949 interpretation and application experience
* Experience leading Bid, Proposal and Estimating efforts and the development of Quality Assurance Basis of Estimates (BOE)
* Risk Identification and Mitigation
* Formal Causal Analysis Experience
* Lean / Six Sigma or ASQ Certification in Quality
Security Clearance Statement: This position requires a government security clearance, you must be a US Citizen for consideration.
Clearance Level: Secret
Other Important Information You Should Know
Expression of Interest: By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to Work Remotely: Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility.
Work Schedules: Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Schedule for this Position: 4x10 hour day, 3 days off per week
Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $104,500 - $184,115. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
This position is incentive plan eligible.
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $120,100 - $208,150. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
This position is incentive plan eligible.
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Experience Level: Experienced Professional
Business Unit: MISSILES AND FIRE CONTROL
Relocation Available: Possible
Career Area: QA/Test and Inspection
Type: Full-Time
Shift: First
$120.1k-208.2k yearly 28d ago
Regional Quality Manager (Midwest)
Solv Energy, LLC
Remote job
SOLV Energy is an engineering, procurement, construction (EPC) and solar services provider for utility solar, high voltage substation and energy storage markets across North America.
The Regional Quality Manager will be responsible for overseeing and managing the quality assurance and control processes for all PV EPC projects in their assigned region. The individual will ensure that all projects meet the highest standards of quality and comply with industry regulations and company standards.
The Regional Quality Manager will primarily work in an office setting but will also be required to visit project sites in their assigned region (Midwest) regularly to perform training and instruction to the field teams, conduct audits and First Article Inspections.
The role also involves travel to meet with clients, suppliers, and regulatory agencies, and occasionally travels to various locations for seminars, conferences and meetings.
:
*This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned
Position Responsibilities and Duties:
Develop and implement quality plans that align with SOLV Energy's Quality Management System, SOLV SOPs and contract requirements for each of their projects.
Establish, maintain, and continuously improve quality systems to ensure compliance with industry standards, regulatory requirements, and customer expectations.
Monitor project quality: Conduct regular inspections and audits of ongoing and completed projects to ensure adherence to quality standards, AHJ's requirements, manufacturers installation instructions, code compliance; identifying areas for improvement.
Manage quality control processes: Oversee the testing, inspection, and evaluation of materials, components, systems and processes used in PV projects within your region.
Train and support: Provide direct training and guidance to project teams on quality assurance and control practices, SOLV Energy's Quality SOP's, SWI's, MOP's and reference guides, ensuring that all team members understand and follow established procedures.
Collaborate with stakeholders: Work closely with project managers, engineers, suppliers, and clients to address quality-related issues and ensure customer satisfaction.
Document and report findings: Maintain detailed records of quality inspections, audits, and corrective actions, and prepare regular reports for management and clients.
Become proficient in the use of SOLV's proprietary “Sunscreen” software to train project teams in documentation processes and to initiate, report and document all quality matters on the projects in the designated region.
Conduct frequent, formal audits on documentation compliance, reporting methods, installation processes/procedures and methods, material handling, and vendor product performance.
Conduct Root Cause Analysis when needed. Utilizing both 5-Why or 8D methods, depending on circumstance, conduct and document thorough RCA to identify quality issues on projects. Create, implement and monitor formal CAPA's based on results of the RCA.
Continuous improvement: Identify opportunities for process improvements and implement corrective actions to enhance overall project quality and efficiency.
Ensure compliance: Stay up-to-date with industry standards, regulatory requirements, and best practices, and ensure that all projects adhere to relevant guidelines and regulations.
Minimum Skills or Experience Requirements:
Experience: Minimum of 5 years of experience in quality management, preferably in the solar or renewable energy industry.
Certifications: Quality management certifications such as ASQ Certified Auditor, ISO 9001, Six Sigma, or PMP are highly desirable.
Bachelor's degree in engineering, OSHA 10, 30, Journeyman, etc. are all highly desirable.
Skills:
Strong knowledge of quality assurance and control methodologies.
Strong knowledge of electrical construction and electrical safety.
Experience with construction drawings and installation procedures.
Excellent analytical and problem-solving skills.
Effective communication and interpersonal skills.
Proficient in quality management software and tools.
Ability to work as part of a team.
SOLV Energy Is an Equal Opportunity Employer
At SOLV Energy we celebrate the power of our differences. We are committed to building diverse, equitable, and inclusive workplaces that improve our communities. SOLV Energy prohibits discrimination and harassment of any kind against an employee or applicant based on race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, national origin, or ethnicity, mental or physical disability, veteran status, parental status, or any other characteristic protected by law.
Benefits:
Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance. Employees can enroll in our company's 401(k) plan and are provided vacation, sick and holiday pay.
Compensation Range:
$116,812.00 - $146,016.00
Pay Rate Type:
Salary
SOLV Energy does not accept unsolicited candidate introductions, referrals or resumes from third-party recruiters or staffing agencies. We require all third-party recruiters to communicate exclusively with our internal talent acquisition team. SOLV Energy will not pay a placement fee to any third-party recruiter or agency that has not coordinated their recruiting activity with the appropriate member of our internal talent acquisition team.
In addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting.
Any unsolicited candidate introductions, referrals or resumes sent by third-party recruiters to SOLV Energy or directly to any of our employees, or received through our website or career portal, will be considered property of SOLV Energy and will not be eligible for a placement fee. In the event a third-party recruiter submits a resume or refers a candidate without a previously signed vendor agreement, SOLV Energy explicitly reserves the right to pursue and hire the candidate(s) without financial liability to such third-party recruiter.
Job Number: J10751
If you're interested in a meaningful career with a brighter future, join the SOLV Energy Team.
$116.8k-146k yearly Auto-Apply 60d+ ago
Manager, Quality and Manufacturing
Hello Heart 3.9
Remote job
Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke - the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association's Innovators' Network and CVS Health Point Solutions Management platform. Visit ****************** for more information.
About the Role:
As Manager, Quality and Manufacturing, you will own both quality engineering and manufacturing engineering functions for our hardware products. You will ensure production readiness, product quality, process capability, and smooth issue resolution from prototype through mass production.
Reporting into our Senior Director, Product and Manufacturing Operations, you will collaborate closely with suppliers, engineering, program management, and operations teams. You will create the structure, tools, and processes that enable consistent, high-quality manufacturing outcomes.
Responsibilities
Validate manufacturing readiness for NPI builds, including tools, fixtures, process flow, and documentation
Partner with engineering teams on DFM and DFA reviews, qualification testing, and readiness milestones
Create and maintain quality control plans across IQC, IPQC, and OQC processes
Define and implement manufacturing process controls, test requirements, and build validation plan
Lead structured root cause analysis using 8D, 5 Why, and Fishbone methodologies
Drive corrective and preventive actions and verify long-term effectiveness
Conduct line audits, capability studies (Cp and Cpk), and SPC monitoring to assess process health
Monitor yields, reduce defects, and drive continuous improvement across production lines
Assess supplier capability and lead onsite production reviews and factory evaluations
Define incoming inspection criteria, sampling plans, and supplier quality alignment
Maintain detailed build documentation, quality dashboards, and audit reports
Qualifications
7+ years of experience in quality engineering, manufacturing engineering, or a related hardware-focused discipline
Hands-on experience with production lines, fixtures, test equipment, and hardware manufacturing processes
Strong understanding of quality systems including ISO 9001, ISO 13485, PFMEA, SPC, and Six Sigma
Proven experience leading root cause analysis and driving corrective actions
Experience working with contract manufacturers and suppliers, preferably in Asia
Strong analytical skills with the ability to interpret yield trends, SPC data, capability studies, and defect data
Excellent communication skills with the ability to present findings and recommendations
Experience supporting NPI builds and high-volume product ramp is preferred
Familiarity with reliability testing and environmental qualification is preferred
Knowledge of hardware system integration spanning mechanical and electrical components is preferred
Experience with DOE, process optimization, or Lean Manufacturing is preferred
Mandarin language proficiency is a plus
The US base salary range for this full-time position is $140,000.00 to $160,000.00. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the salary only, and do not include equity or benefits.
Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.
$140k-160k yearly Auto-Apply 32d ago
Regional Quality Manager
Altium Packaging LLC
Remote job
123 Main St, Anycity, Ohio 12345
Work Shift:
Salary Exempt - 7 day, 12-hour (United States of America) The Regional Quality Manager (RQM) is a strategic leader responsible for developing, implementing, and sustaining quality systems across assigned manufacturing sites. This role ensures compliance with Altium's corporate standards, customer requirements, and regulatory expectations, while fostering a culture of continuous improvement, coaching, and operational excellence. The RQM serves as a key liaison between plant operations, corporate quality, and external stakeholders, and plays a critical role in capability development, customer engagement, and commercialization support
Quality System Leadership
Ensure regional sites adhere to Altium's corporate quality systems and policies.
Lead development and deployment of standardized quality systems including Control Plans, Positive Release, QPA, and Quality Maintenance (QM).
Own and manage key quality processes such as SPC/Gainseeker, MPS, and RCA.
Apply the RAPID decision-making framework to clarify ownership and accountability.
Audit sites for compliance with GMP, HACCP, SQF (GFSI), and Altium's QPA standards.
Customer & Regulatory Compliance
Coach and prepare plants for internal, third-party, and customer audits.
Maintain documentation and certification compliance (e.g., SQF, HACCP).
Develop regional capability to sustain regulatory compliance and renew certifications.
Track and report audit outcomes to ensure visibility and timely resolution.
Complaint & CAPA Management
Lead and coach RCA and CAPA activities for major and critical customer complaints.
Track complaint resolution progress, including aged complaints.
Ensure timely closure of complaints customer satisfaction.
Training & Development
Provide onboarding for new Plant Managers and Plant Quality Managers, to include complaint resolution, specification management, quality control plans, food safety, and audit requirements.
Mentor and develop Quality Managers and plant employees in quality tools (SPC, PFMEA, Control Plans, RCA, CAPA, etc.).
Lead Continuous Skills Development (CSD) initiatives and succession planning for Quality Managers.
Build a winning culture aligned with Altium's Guiding Principles and Quality Culture.
Commercialization Support
Coordinate with the commercialization team to align qualification processes and improvements.
Ensure RQM and Plant Quality Team participation in product qualification and deviation tracking.
Manage qualification documentation in SharePoint and support PIM-led projects.
Customer Engagement
Represent Altium's commitment to quality and our (AMR) “Always Made Right” promise in customer engagements.
Provide quality data and analysis to support commercial team presentations.
Maintain strong relationships with key customers, supporting audits, qualifications, and line trials.
Strategic Process Adherence
Define and own quality system processes within the regional team.
Identify and champion improvement opportunities in complaint resolution, inline inspection equipment, and quality assurance systems.
Partner with IT to resolve system issues and improve connectivity and reporting tools.
Reasonable mandatory overtime may be required due to business needs.
Qualifications
Bachelor's degree in Engineering, Quality, or related field (preferred).
Minimum 7 years of experience in manufacturing quality management.
Proven leadership skills with the ability to lead through influence and drive change.
Skills & Competencies
Proficiency in CRM systems, Trace Gains, and MS Office Suite.
Strong knowledge of GMP, SQF, HACCP, and regulatory standards. (HACCP certification preferred)
Experience with bottle manufacturing, packaging, and quality equipment (e.g., vision systems, date coders).
Statistical Process Control (SPC), Six Sigma, and Total Productive Maintenance (TPM) experience.
Ability to coach and build a quality culture across sites.
Excellent communication, organizational, and project management skills.
Travel Requirement
Ability to travel up to 75% to support regional sites
Targeted Pay Range:
$110,000.00 - $137,500.00
Altium Packaging, Our Culture Differentiates Us!
We incorporate our Guiding Principles into all aspects and at all levels of the organization and use them as a framework for decision-making. We believe our Guiding Principles foster a culture of excellence that benefits both employees and customers.
Our Guiding Principles
Act with Integrity & in Compliance
Drive Value Creation
Be Disciplined Entrepreneurs
Focus on the Customer
Act with Humility
Treat others with Dignity and Respect
Seeking Fulfillment in your Work
We Believe in Rewarding our Most Important Resource - Our People!
We show our commitment to Total Rewards by providing a competitive, comprehensive benefits package. In addition to medical, dental and vision plans, company holidays and vacation days, tuition reimbursement, learning and training opportunities, bonus potential, and a 401(k) plan with company contributions, Altium Packaging locations offer rewards and recognition programs and opportunities to make a difference in the community.
EEO Statement
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Take your career to the next level at Altium Packaging!
$110k-137.5k yearly Auto-Apply 14d ago
Manager, Coding Quality
Wellsky
Remote job
The Manager, Coding Quality is responsible for providing oversight of teammates and vendor teams to ensure medical coding practices are compliant with regulatory standards. The scope of this job includes evaluating the department coding audit program and collaborating with operations and education teams to ensure quality, education, and productivity are achieved.
We invite you to apply today and join us in shaping the future of healthcare!
Key Responsibilities:
Manage the quality program by understanding and applying COPs, coding guidelines, and all other appropriate CMS program guidelines as it relates to home health care and hospice into day-to-day activities and ensure these standards are followed by the team.
Manage stateside workforce and workforce planning by monitoring daily production queue metrics to anticipate and address staffing challenges in real time.
Evaluate identified education enhancement opportunities for medical coding professionals, review changes in the quality metrics, and assist in education development and execution as needed.
In partnership with the coding operations team, plan and prioritize maintaining an adequate threshold of highly trained medical coders that ensure client satisfaction.
Analyze and report key performance indicators data to relevant teammates on a regular basis, assess trends as needs to anticipate issues, and ideate solutions as data indicates.
Perform other job duties as assigned.
Required Qualifications:
Bachelor's Degree or equivalent work experience
At least 4-6 years of relevant work experience
At least 0-1 years of relevant management work experience
Coding Certified (HCS-D or BCHH-C)
OASIS certification and/or experience in OASIS review
Job Expectations:
Willing to work additional or irregular hours as needed
Must work in accordance with applicable security policies and procedures to safeguard company and client information
Must be able to sit and view a computer screen for extended periods of time
#LI-KL2
#LI-Remote
WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference.
WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace.
Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates.
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
Excellent medical, dental, and vision benefits
Mental health benefits through TelaDoc
Prescription drug coverage
Generous paid time off, plus 13 paid holidays
Paid parental leave
100% vested 401(K) retirement plans
Educational assistance up to $2500 per year
$76k-109k yearly est. Auto-Apply 4d ago
Quality Manager - US
GVS Spa
Remote job
Quality Manager Quality Manager REPORTS TO: General Manager This position will fill a key leadership role in building and directing all company regulatory and quality system activities as it moves forward to develop and market its products. Oversees Quality for two plant locations; Sanford, ME and Westborough, MA
ESSENTIAL JOB FUNCTIONS-RESPONSIBILTY & AUTHORITY:
1. Develop, implement, and lead an effective, globally complaint quality system to direct the design, the production, and distribution of company products. Including the development and transfer of projects with OEM contractors.
2. Direct regulatory due diligence and routine audits of internal operations and global contract suppliers to assure required regulatory compliance.
3. Direct and lead the regulatory requirements training in a dynamic organizational environment.
4. Act as the key company contact when interfacing with regulatory authorities.
5. Daily analysis of the material to be released.
6. Daily responsibility in walking and auditing the floor.
7. Responsible to check daily and weekly the scrap status, managing a dedicated meeting.
JOB REQUIREMENTS:
1. Ten years of management experience in a regulatory / quality systems leadership role with a product development focused company
2. Proven capability in leading the team
3. Excellent working knowledge of US and EU regulations for medical device products.
4. Direct experience in working with US and EU regulatory authorities for medical devices.
5. Demonstrated leadership and management skills to direct responsibilities in an organization with both internal and outsourced globally directed projects.
6. Demonstrated balance of strategic thinking and execution oriented skills.
7. Excellent written and verbal communications skills
8. Experience with multi-standard management systems, including ISO 13485:2015, ISO 9001:2015, FDA QSR 820.00, ISO 14001:2015.
9. Position may require handling, labeling, moving and monitoring Hazardous and Universal Waste and will require training applicable to waste handling responsibilities.
10. Preferred - B.S. degree in a biological or natural science (biology, microbiology, biochemistry, chemistry, etc.)
PHYSICAL REQUIREMENTS:
1. Employee will be required to sit / stand for extended periods of time, operate a computer and keyboard.
2. Position will be exposed to office environment with occasional interaction in a production and / or laboratory environment.
Job Type: Full-time
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Retirement plan
* Vision insurance
Schedule:
* 8 hour shift
Work Location: In-office/non-remote position
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$76k-109k yearly est. 4d ago
Pennsylvania Quality Manager (Security)
Surefox Consulting, LLC
Remote job
Surefox is dedicated to being the leader in the physical risk management industry and the company of choice for military veterans searching for a career and culture that values their skills and expertise.
Surefox North America Inc is a veteran-owned company that strives to create a diverse and unique culture of trained and talented individuals. We seek an experienced part-time Pennsylvania Quality Manager for Surefox's Security Agency License with integrity and professionalism who can join our team. You will work on security licensing requirements and compliance for Surefox and assist its employees in providing security services in the state. In your day-to-day role as Surefox's Pennsylvania License Manager, you will act as a liaison between Surefox and state compliance and licensing agencies, departments, and employees.
You will perform all duties in accordance with Surefox policies and procedures and all state & federal regulations. We are looking for someone who has exceptional observational skills and pays close attention to detail. As we encourage veterans and candidates currently in the military reserve to apply, we welcome all who share the same passion for protection as we do. We are not offering visa sponsorship for this position at this time.
What you will do:
Comply with all state and local laws for a Pennsylvania Quality Manager regarding security services licensing.
Perform all services required by state and local laws for a Pennsylvania Quality Manager regarding security services licensing.
Upon request, plan for and meet with state auditors on behalf of Surefox regarding any audits performed or requested by the State licensing agency.
Track and manage any compliance and training requirements for Surefox to maintain its Security license with the licensing agency.
Track and manage any compliance and training requirements and confirm the active licenses of Surefox employees providing security services.
Collaborate with other corporate departments and teams to ensure compliance documentation and requirements are met.
Track and report on licensing performance assurance and compliance requirements within the provided guidelines.
Prepare reports on accidents, incidents, and suspicious activities involving Surefox clients and/or employees related to security services performed by Surefox.
Prepare and submit reports required by state and local agencies, as but not limited to, new hire reporting and termination of employment reporting.
Maintain records as required by state and local agencies.
Attend project meetings upon request to assess and relay compliance requirements.
Work independently and adapt to various work-paces while always maintaining a high level of attentiveness and energy.
What is required:
Must be a minimum of 25 years of age, a citizen of the United States and have no criminal record.
Must maintain a physical address in Allegheny County, Pennsylvania. This must be a street address; it CANNOT be a post office box.
Must have a minimum of three (3) years experience as a government investigator, regularly employed detective, a sheriff, a member of the Pennsylvania State Police, or a former member of a police force with a rank above patrolman.
Must be able to pass an extensive background check, fingerprinting, and drug screening (Surefox will consider for employment qualified applicants with criminal histories in a manner consistent with all requirements of State and local laws, regulations or codes).
Demonstrated competence in reacting to and handling emergencies.
Ability to effectively communicate with people at all levels and from various backgrounds.
Good judgment with the ability to make timely and sound decisions.
Ability to understand and follow both written and verbal instructions.
Ability to work independently and as a team member.
What is desired:
Security experience required.
Military background is a plus.
Report writing experience preferred.
If you share our values and are ready to build your next career, we want to hear from you!
$76k-109k yearly est. Auto-Apply 60d+ ago
Clinical Quality Manager (Remote)
Acentra Health
Remote job
Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.
Job Summary and Responsibilities
Job Summary
Acentra Health is seeking an experienced and driven Clinical Quality Manager to join our growing team. In this critical leadership role, you will play a key part in ensuring clinical excellence and operational integrity within our Colorado Utilization Management (UM) and Physician Administered Drug (PAD) programs.
Reporting to the Program Director and partnering closely with the Medical Director and administrative leadership, the Clinical Quality Manager provides strategic oversight of all clinical training and quality assurance activities supporting the Health First Colorado Utilization Management contract. You will play a critical role in ensuring regulatory compliance, strengthening clinical performance, and advancing a culture of continuous quality improvement.
The Clinical Quality Manager also partners with cross-functional teams to inform system configuration requirements and drive reporting enhancements that support efficient clinical operations, data integrity, and performance transparency. This is an exceptional opportunity for an accomplished clinical quality leader who is passionate about improving healthcare outcomes, developing high-performing clinical teams, and leading impactful, quality-driven initiatives within a mission-focused organization committed to excellence.
Responsibilities
* Provide strategic leadership to ensure the program consistently meets or exceeds all contractual performance standards, regulatory requirements, and quality benchmarks, driving measurable improvements in outcomes and compliance.
* Partner with the Program Director, Utilization ManagementManager, and clinical supervisors to lead enterprise-level quality monitoring activities, leveraging data analysis to identify performance gaps, prioritize improvement initiatives, and design, implement, and track corrective action plans with defined metrics and timelines.
* Oversee the contract-specific Quality Management Program, providing expert guidance and strategic direction to internal leadership teams and external clients on all quality-related matters.
* Manage and oversee Interrater Reliability (IRR) reviews and clinical documentation audit processes to ensure accuracy, compliance, and clinical integrity.\
* Lead quality assurance efforts with a focus on risk management, operational effectiveness, infrastructure optimization, performance measurement, continuous improvement, and consumer protection and empowerment.
* Partner collaboratively with clients and key stakeholders to design, deliver, and refine training initiatives and process improvements that enhance performance and quality outcomes.
* Serve as a clinical quality resource by consulting with program managers and supervisors on member and provider complaints, appeals, and grievances, as needed.
* Read, understand, and comply with all corporate policies and procedures, including strict adherence to HIPAA Privacy and Security Rules and all applicable confidentiality standards.
* The above list is not intended to be all-inclusive and may be expanded to include other duties that the management may deem necessary from time to time.
Qualifications
Required Qualifications, Knowledge, and Experience
* Bachelor of Science in Nursing (BSN) required; Master of Science in Nursing (MSN) preferred.
* Active, unrestricted Nurse (RN) license or a valid multistate compact RN license, maintained in good standing.
* Minimum of 3 years of progressive experience leading or supporting clinical quality, utilization management, or performance improvement initiatives within a Medicaid, managed care, or regulated healthcare environment, with demonstrated success meeting quality, compliance, and audit performance standards.
* Minimum of 2 years of experience recommending, developing, and reviewing quality assurance standards, policies, and procedures in alignment with organizational and regulatory requirements.
* Minimum of 2 years of experience in data collection and analysis, process improvement initiatives, quality measure and metric management, and the development of templates and materials for public notices, training programs, and surveys.
Preferred Qualifications and Experience
* Proven senior-level leadership capabilities, including the ability to establish high performance expectations, drive accountability, and lead teams to achieve measurable quality, compliance, and operational outcomes.
* Working knowledge and practical application of Utilization Review Accreditation Commission (URAC) standards, with experience supporting accreditation readiness, regulatory audits, and ongoing compliance activities.
* Ability to lead effectively in complex, fast-paced environments, managing competing priorities, regulatory deadlines, and operational demands while maintaining quality and excellence.
* Preferred experience and working knowledge of Health First Colorado systems and processes.
* Strong track record of using data, dashboards, and performance metrics (e.g., audit scores, turnaround times, compliance rates, corrective action closure) to assess performance, identify risk, and drive continuous quality improvement.
* Commitment to serving as a clinical quality subject matter expert and thought leader, providing strategic guidance and influence across programs, leadership teams, and external stakeholders.
* Excellent verbal and written communication skills, with the ability to translate complex clinical, regulatory, and quality concepts into clear, actionable insights for diverse audiences.
* Highly organized, detail-oriented leader with strong project management skills and the ability to manage multiple initiatives while meeting contractual and regulatory timelines.
* Strong customer and stakeholder focus, with demonstrated success in building trusted relationships, resolving issues proactively, and improving satisfaction and performance outcomes.
* Advanced proficiency in Microsoft Office Suite, including the ability to analyze trends, develop executive-level reports, and present quality and performance findings to senior leadership and clients.
Why us
We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.
We do this through our people
You will have meaningful work that genuinely improves people's lives nationwide. Our company cares about our employees, giving you the tools and encouragement, you need to achieve the finest work of your career.
We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!
EOE AA M/F/Vet/Disability
Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.
Benefits
Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.
Compensation
The compensation for this role is $81,280.00 - $95,000.00 annual base salary
Based on our compensation program, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.
#LI-JS1
Pay Range
Starting from USD $81,280.00/Yr.
$81.3k-95k yearly 6d ago
Sales Quality Program Manager II
Samsara 4.7
Remote job
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale.
Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.
About the role:
We're looking for an experienced Sales Quality Program Manager to join our pioneering Sales Quality Programs team. The Sales Quality Program Manager will partner with leadership and cross-functional stakeholders to uplevel and drive even stronger outcomes for our customers. You will support teams in all segments, implementing data monitoring systems, assessing compliance, and using business intelligence to drive improvements on both sides of the customer experience.
The ideal candidate has experience in a customer-facing role, expertise in quality assurance operations for technical and non-technical customer teams, and can parse data to identify high-leverage opportunities. You'll join a team in building mode and help create a sustainable quality function and culture. This role reports to the Sr. Manager of GTM Quality Programs and is part of the Revenue Operations department.
This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.
You should apply if:
You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
You have an innate curiosity about how businesses work: One day you'll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact.
You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven't been met with the type of technology we offer. Our customers value earned trust and human relationships built over time.
You want to be with the best: Samsara's high-performance culture means you'll be surrounded by the best and challenged to go farther than you have before.
You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.
In this role, you will:
Utilize best practices and tools from across the industry to ensure the highest standards of service are being delivered in all prospect and customer interactions
Monitor interactions across various lines of business to assess quality of engagement and process compliance
Implement mechanisms to track and ensure compliance with quality process requirements, call scoring, and calibration
Drive investigative projects that identify opportunities to improve behaviors, processes, procedures, tools, training, and outcomes
Collaborate across Sales and Sales Operations stakeholders to implement and ensure accountability in quality programs
Leverage Large Language Models (LLMs), Excel, Google Sheets, Tableau, and similar tools to analyze data and derive actionable insights
Deliver data-driven insights on the quality of sales team engagements across all segments, regions, and industries
Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
4+ years of Sales, Enablement, Operations, Quality, Management Consulting, or Program Management experience, ideally in a SaaS environment or fast-paced IT consulting role
Proven track record launching transformational quality projects that measurably increase team productivity and customer outcomes
Ability to ramp up quickly on business priorities and derive insights from data
Excel at building trust and communicating effectively with a wide variety of stakeholders, including account reps, managers, and technical roles
Poise under pressure when working through issues in a fast-paced environment
Strong attention to detail and a knack for process improvement and documentation
An ideal candidate also has:
Experience working with Gong and/or Salesforce
Project management or industry certifications, e.g., COPC, PMP
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.$85,680-$129,600 USD
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Benefits
Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email ********************************** or click here if you require any reasonable accommodations throughout the recruiting process.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com' or ‘@us-greenhouse-mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here.
$85.7k-129.6k yearly Auto-Apply 3d ago
Quality Program Manager
Mark Thomas 3.2
Remote job
Mark Thomas is seeking qualified candidates for an exciting new career opportunity for an experienced professional engineer with a quality management background! The Quality Program Manager is responsible for developing, implementing, and supervising comprehensive quality control (QC) and quality assurance (QA) programs for civil engineering projects. This role ensures that all activities and processes meet established standards, regulatory requirements, and client expectations. This position designs and implements training activities and is responsible for creating a culture of quality within project delivery at Mark Thomas. Mark Thomas is a great place to grow your career - join us!
RESPONSIBILITIES
Provides leadership, support, and guidance for project specific quality management activities.
Maintains company QC Manuals; communicates updates as appropriate.
Leads the development of quality control plans, training programs, and documentation processes.
Provides guidance and support to project managers and engineers on quality-related matters, including quality planning, assurance, and control; assesses and incorporates lessons learned from clients and project feedback.
Conducts audits, plan inspections, and project reviews to identify persisting trends and to resolve quality issues.
Designs, implements, and monitors QA policies and procedures for civil engineering projects; monitors program effectiveness.
Manages quality review and comment resolution process (schedule meetings with reviewers, negotiate mutually acceptable resolutions, escalate disputed issues, and track open comments to closure).
Assists in identifying and documenting issues that may cause, or contribute to, deviations from planned/expected quality outcomes and develop corrective action plans to address issues.
Manages non-conformance control; verifies that non-conformances are identified, documented, tracked, and resolved by the project manager/team in an acceptable manner.
Supervises subconsultant quality activities and deliverable review; audit subconsultant quality activities as appropriate.
Prepares and presents quality reports, findings, and recommendations to stakeholders.
Evaluates the adequacy of quality processes and activities.
Interfaces externally with clients and subconsultants on all quality-related issues.
Stays current with industry trends, best practices, and technological advancements in quality management, incorporating new methodologies and tools into project delivery processes.
QUALIFICATIONS
Bachelor's degree in civil engineering or closely related field.
Professional Engineer (PE) license required.
At least 10+ years of demonstrated quality/process control experience in a civil professional services environment.
Possess a strong understanding of quality management fundamentals.
Strong knowledge of QA/QC processes, Caltrans and industry standards (AASHTO, ASTM, etc.)
Excellent communication, documentation, and problem-solving skills.
Proficiency with project management and quality management software is a plus.
Ability to manage tasks independently and prioritize competing priorities.
Ability to travel to regional offices as business dictates.
BENEFITS AND COMPENSATION
Mark Thomas offers fantastic benefits and compensation package to include:
Competitive salary and incentives to include employee referral bonuses, certification and licensing incentives (PLA, PLS, PE, LSIT, EIT), and eligibility for year-end performance incentives
401k and ESOP retirement benefits to include profit sharing and a 401k match
Paid time off benefits to include PTO, public holidays + additional holidays, bereavement leave, jury/civic time, licensing & certification exam time
Employer-paid vision insurance, basic life insurance, short-term & long-term disability, long-term care insurance, inclusive family planning & fertility resources, Employee Assistance Program (EAP), travel insurance, and in-house wellness education & challenges
Voluntary medical and dental insurance, life insurance, and pet insurance
FSA programs for medical, dependent care, commuter & parking
Reimbursements for certification and licensing exams and study classes and materials
Tuition reimbursement, paid annual dues for industry professional/societal organizations, memberships, and events
Budgeted time for training and career development
Flexible schedules and hybrid and primarily remote work environments
*The offered base rate of compensation (California locations only) will be based on individual education, experience, knowledge, skills, and abilities in addition to internal equity and geographic location.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. The successful candidate selected for hire will need to submit to a background check due to client relationship responsibilities and interactions required for this position following the extension of a conditional offer.
Mark Thomas is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Mark Thomas welcomes all.
$82k-125k yearly est. 25d ago
Quality Manager - Medical Device Startup (Class II)
Wearlinq
Remote job
WearLinq is hiring! We are a growing medical device startup commercializing an FDA Class II device. We're seeking a proactive, hands-on Quality Manager to build, lead, and continuously improve our Quality Management System (QMS). This role is ideal for a quality professional who thrives in a fast-paced, early-stage environment and wants to directly influence product development, regulatory readiness, and company culture.
You will be responsible for maintaining compliance with FDA 21 CFR Part 820 and ISO 14971, while also supporting design control, supplier qualification, risk management, and post-market processes.
Key Responsibilities
Quality System Development & Compliance
Maintain and improve a right-sized QMS tailored to a startup environment while ensuring compliance with FDA requirements.
Manage document control, change control, training records, equipment calibration, and supplier quality.
Prepare for and lead FDA and ISO audits once the company moves toward commercialization.
Design & Development Support
Partner closely with R&D to embed quality into design control activities-design reviews, verification and validation planning, risk management, and design history file maintenance.
Ensure design documentation aligns with regulatory expectations for Class II devices.
Manufacturing & Supplier Quality
Develop supplier qualification and monitoring processes appropriate for startup scale.
Support process validation and production readiness activities with manufacturing partners.
Ensure inspection and release processes are defined and traceable.
CAPA, Nonconformance, and Risk Management
Lead root cause analysis, corrective/preventive actions, and trending.
Maintain the risk management file per ISO 14971 throughout the product lifecycle.
Post-Market Readiness
Contribute to complaint handling, vigilance, and post-market surveillance systems as commercial activities begin.
Help establish systems for field actions and product improvements.
Leadership & Culture
Serve as the company's primary quality lead and FDA liaison.
Provide training and guidance to cross-functional teams on quality principles.
Promote a culture of compliance, ownership, and continuous improvement.
Qualifications
Education & Experience
Bachelor's degree in engineering, life sciences, or related technical field (advanced degree preferred).
5+ years of experience in medical device quality assurance; startup or small-company experience strongly preferred.
Proven knowledge of FDA 21 CFR Part 820 and ISO 14971.
Hands-on experience with design control, risk management, and process validation for Class II devices.
Experience leading or supporting FDA inspections or ISO audits.
Familiarity with electronic QMS tools or willingness to implement one.
Skills & Attributes
Entrepreneurial mindset with ability to build processes from the ground up.
Excellent communication, organization, and problem-solving skills.
Comfortable balancing regulatory rigor with startup agility.
Strong cross-functional collaboration with R&D, operations, and regulatory teams.
Preferred Certifications
Certified Quality Engineer (CQE) or Certified Quality Auditor (CQA) a plus.
ISO 13485 Lead Auditor certification a plus.
Compensation & Benefits
Competitive startup compensation (salary + potential equity).
Health, dental, and vision insurance.
Remote work option.
Professional growth opportunities as the company scales.
$97k-157k yearly est. Auto-Apply 60d+ ago
Quality Manager, Overwatch | Irvine, CA
Blizzard Entertainment, Inc. 4.6
Remote job
YOUR MISSION AND ABOUT BLIZZARD QUALITY ASSURANCE (QA) At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes, including Warcraft, Overwatch, Diablo, and StarCraft, we've been creating genre-defining games for millions of players around the world for more than 30 years. We're on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration, and polish go into the Blizzard "secret recipe," but the most important ingredients come from talented people who share our vision.
The concept of "Blizzard polish," that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It's a responsibility shared across the company - and its undisputed heart and soul is Blizzard QA. Blizzard QA is a close-knit team; we care about iteration, problem-solving, and succeeding as a group. We genuinely love what we do for a living and expect the same from everyone who joins us!
JOB SUMMARY
The Quality Manager oversees Quality Assurance (QA) operations and testing for a product, ensuring software quality and process improvement. This role involves managing the end-to-end test team, aligning with departmental and organizational strategies. The Quality Manager establishes standards for cross-functional teams, manages product test schedules and resources, and drives a strategic vision for quality assurance. Responsibilities include addressing project-impacting issues, managing team members' performance for excellence, and promoting software development best practices. This role plays a crucial role in delivering epic gaming experiences for customers and key internal partners.
This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The home studio for this role is Irvine, CA.
WHAT YOU BRING TO THE TABLE
* Manage the end-to-end management of the test team for a product or section of a product, ensuring alignment with department and organizational strategies across globally distributed teams.
* Establish standards for cross-functional teams, encompassing strategy, test execution, and reporting, while ensuring the quality of all deliverables, workflows, and relationships.
* Manage product test schedules, team needs, dependencies, and resources, collaborating with key quality stakeholders to incorporate advanced testing methods into the testing strategy.
* Provide resources and assistance and oversee adherence to the master test plans for products. Collaborate with senior leadership on shifting work or resources to promote test quality, software development best practices, and enhanced customer experience.
* Conduct regular business reviews, provide quality-related services to production leadership, and manage the master test plan for the product.
* Create, monitor, and control metrics impacting product and team quality, analyzing product quality and usability, associated system limitations, and reporting on risk.
* Develop training materials for the project team and lead workshops for test leadership requirements.
* Lead and support projects and initiatives with regional teams, cross-functional partners, and QA teams. Ensure project tracking tools and documentation meet team standards and are up to date.
* Provide leadership, support and guidance to the assigned team, ensuring their performance is managed effectively and fostering a productive, positive, collaborative work culture.
* Champion efforts that build synergy, trust, collaboration, and inclusivity within the organization. Own and manage relationships with key partners, resources, colleagues, and leaders ensuring transparency around critical decisions and trade-offs.
* Performs other duties as assigned.
MINIMUM REQUIREMENTS
Experience
* Minimum 8 years of experience in Quality Assurance.
* Minimum 3 years directing the work of individual contributors and multiple levels of management and teams.
* Experience with game engines, content and asset editors, and shared technologies.
Knowledge & Skills
* High School diploma or equivalent required. Bachelor's Degree in a related field preferred.
* Thorough understanding of Software Development Life Cycle (SDLC), specifically QA processes in agile and waterfall development environments.
* Be an expert in one or more software testing methodologies.
* Practical knowledge of relational databases such as Oracle, MySQL, & SQLServer. Working experience with Jira process.
* Proven ability to analyze, interpret, and act on data sets and complex workflows.
* Excellent written and verbal communication, planning, organization, and time management skills. Ability to tailor presented information for the appropriate audience.
EXTRA POINTS
* Scripting or software tool creation experience. White box testing experience.
* Certifications: PMP, Scrum Master and/or Product Owner, ISTQB.
* Coding Knowledge: XML / HTML, JavaScript, Python, Java, C / C++ / C#, SQL.
* Experience working with outsourced teams.
* High level of gaming knowledge and/or skill.
* Passion for Blizzard's line of products and services
Your Platform
Best known for iconic video game universes including Warcraft, Overwatch, Diablo, and StarCraft, Blizzard Entertainment, Inc. (****************** a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry's most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net, Xbox, PlayStation, Nintendo Switch, iOS, and Android.
Our World
Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty, World of Warcraft, Overwatch, Diablo, Candy Crush and Bubble Witch. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!
Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered!
The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.
We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.
Rewards
We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:
* Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
* 401(k) with Company match, tuition reimbursement, charitable donation matching;
* Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
* Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
* If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.
Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting ***************************************
In the U.S., the standard base pay range for this role is $77,760.00 - $143,920.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role's range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.
Nowadays, it seems that many people would prefer to work from home over going into the office every day. With remote work becoming a more viable option, especially for quality managers, we decided to look into what the best options are based on salary and industry. In addition, we scoured over millions of job listings to find all the best remote jobs for a quality manager so that you can skip the commute and stay home with Fido.
We also looked into what type of skills might be useful for you to have in order to get that job offer. We found that quality manager remote jobs require these skills:
Continuous improvement
Corrective action
Quality standards
Product quality
Sigma
We didn't just stop at finding the best skills. We also found the best remote employers that you're going to want to apply to. The best remote employers for a quality manager include:
Since you're already searching for a remote job, you might as well find jobs that pay well because you should never have to settle. We found the industries that will pay you the most as a quality manager:
Technology
Manufacturing
Automotive
Top companies hiring quality managers for remote work