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Quality manager jobs in Milford, CT - 149 jobs

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  • Director of Academic Quality and Assessment

    Post University 4.1company rating

    Quality manager job in Waterbury, CT

    The Director of Academic Quality and Assessment leads institutional efforts to foster continuous improvement in academic quality through comprehensive assessment, data analysis, and strategic planning initiatives. This position serves as the primary liaison for student learning outcomes assessment, program evaluation, and institutional effectiveness while supporting evidence-based decision-making across academic programs. The Director collaborates closely with program chairs, faculty, and administrative leaders to ensure alignment with institutional mission and accreditation standards. Essential Accountabilities: Student Learning Outcomes and Assessment Consult with Program Chairs on assessment questions, issues, and concerns related to student learning outcomes Support assessment activities and comprehensive program reviews across all academic programs Maintain and enhance the Learning Outcomes Dashboard, ensuring timely data uploads and system functionality Provide survey support and technical assistance for assessment-related initiatives Lead the implementation of assessment frameworks and methodologies to measure student success outcomes General Education and Curriculum Support Collaborate with the Director of General Education to implement revised learning outcomes and assessment strategies Develop and implement rubrics leveraging AAC&U standards and best practices Plan and coordinate data collection for both existing and revised learning outcomes Conduct comprehensive data analysis to support curriculum improvements and pedagogical enhancements Support First Year Experience (FYE) initiatives through data collection, analysis, and strategic consultation Program Development and Enhancement Lead the Program Summit initiative, working with every program chair to complete comprehensive program visualization processes Page Break Guide programs through major developmental steps, including visualization mapping, program outcomes alignment, rubric development, and curriculum (IRMA) mapping Support program chairs in establishing clear pathways for student success and program effectiveness Facilitate cross-program collaboration and best practice sharing Survey Administration and Data Management Administer and manage End of Course Surveys for all terms/semesters, including data upload and dashboard maintenance Coordinate Alumni Survey administration every six months, including comprehensive data analysis and reporting Oversee yearly external survey initiatives, including RNL (PSOL & SSI) and NSSE surveys, alternating administration schedules Collect population files, coordinate vendor relationships, and provide detailed analysis when results become available Develop and maintainthe Graduation Application Employment Questions dashboard with regular quarterly analysis Data Analytics and Reporting Proactively analyze complex data to identify trends and deliver strategic recommendations that drive organizational decision making Ensuring accurate and timely reporting of Graduation Rate and Retention Rates Upload and validate data as new information becomes available from various institutional sources Provide regular data analysis and reporting to support strategic decision-making Develop comprehensive reports that effectively communicate institutional performance to stakeholders External Relations and Compliance Manage collection and submission processes for external ranking surveys. Support institutional positioning and market competitiveness through strategic data presentation Ensure compliance with external reporting requirements and deadlines Collaboration and Professional Development Support and collaborate with the ASC Assessment Coordinator and other assessment professionals Provide training and professional development opportunities on assessment best practices Serve as institutional representative on assessment-related committees and professional organizations Page Break Minimum Qualifications & Competencies: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Master's degree in education, research, administration, analytics, or related field 5+ years in higher education assessment, institutional research, or educational effectiveness Expertise in student learning outcomes assessment and program evaluation Skilled in survey design, data collection, statistical analysis, and visualization (SPSS, Power BI, SQL) Proficient in Microsoft Office; experienced with LMS and assessment platforms Strong analytical, communication, and problem-solving skills Knowledge of higher education assessment best practices Excellent project management and organizational abilities Preferred Qualifications Doctoral degree in a relevant field Experience with accreditation processes and compliance reporting Familiarity with predictive analytics and data-informed decision-making models Knowledge of student success initiatives and institutional equity frameworks Experience in curriculum mapping and program review processes Background in survey research methodology and psychometric principles Additional information (if applicable): This position reports directly to the Chief Academic Officer/Provost and works collaboratively with academic deans, program chairs, and institutional research staff to advance the university's commitment to academic excellence and continuous improvement.
    $105k-125k yearly est. Auto-Apply 5d ago
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  • QA Manager

    360 It Professionals 3.6company rating

    Quality manager job in Danbury, CT

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Responsibilities: · Provide necessary definition, development and deployment of software quality assurance strategy and roadmap. · Develop and maintain current and comprehensive test plans for Navigators applications. · Act as Subject Matter Expert on the technical aspects, and tools related to testing end to end processes. · Lead and develop the execution of manual and automation test cases and scripts. · Lead and perform various types of testing including functional, regression, performance, user acceptance, etc. · Identify, document and track quality issues through to completion. · Responsible for maintaining up-to-date test plans. · Supervise quality assurance team who may be both internal and external resources and who may be geographically dispersed to ensure the delivery of the QA department goals and objectives · Works with project managers to develop project schedules and resource allocation models for QA related projects and other activities such as software deployment in production environments. · Responsible embedding for QA as part of the SDLC · Meet target deployment schedules. · Measure and evaluate product and QA team performance; recommend improvements. · Identify risks and manage contingencies. · Gather and communicate testing results. · Work with Internal Audit to test and evaluate the design and operating effectiveness of internal controls. Requirements: · Bachelor's Degree or equivalent experience · 7+ years of software testing experience · 4+ years of team leadership · Thorough understanding of formalized QA process and concepts · Proven track record of delivering projects on time and within budget · Experience with Software Development Life Cycle (SDLC) · Strong analytical and problem solving abilities · Additional Information Thanks & Regards Vikas Kumar vikas.kumar(@)360itpro.com
    $112k-142k yearly est. 60d+ ago
  • Quality Manager

    Roehm

    Quality manager job in Wallingford, CT

    Job DescriptionWHO WE ARE We are a leading supplier of methacrylate chemistry. As a global company with around 2,900 employees, we are represented on four continents. We serve a global market with our MERACRYL methacrylates and PMMA molding compounds under the PLEXIGLAS brand (in the Americas registered under the trademark ACRYLITE ), which we manufacture in our worldwide production network. Our products supply growth markets including the automotive, construction, and medical technology industries. Röhm is committed to operating with social responsibility, and sustainability forms an integral part of our business strategy. We view our employees as our strength, and we value diversity and inclusion. If you thrive in an environment where individual contributions are both visible and recognized, Röhm may be right for you. WHAT THE ROLE DELIVERS Ensure excellent quality practices and products at the Wallingford site. Oversee the development, implementation, and control of quality standards and processes to ensure product quality consistently exceeds customer expectation. Cultivate a culture of quality excellence and actively drive continuous improvement efforts. Responsible for the Quality Management System (QMS), providing leadership, direction, and training to ensure all QMS elements are met. Responsible for budgeting and managing Quality-related costs. Scope includes oversight of relevant unit measures such as number of plants, locations, and units/pounds. Directly supervise approximately 1 staff member and 6 hourly employees. Make decisions on Quality process definitions, best practices, and standardization guidelines. Suggest quality culture enhancements, seeking management team approval. Develop an environment that fosters continuous improvement. Determine the acceptable quality of incoming raw material and finished product. WHAT YOU WILL DO Ensure that the quality requirements of our customers, company and regulatory agencies are fully understood and achieved. Oversee the development, implementation, control, and distribution of all Quality practices, universally applied standards, methodologies, and metrics at the site. Develop and implement ISO9001/Responsible Care 14001 Business Management System and related activities for the site. Manages direct and indirect personnel Act as the primary Roehm liaison with the Union for all matters concerning the potential deviations from the contract. Provide guidance to the Plant Manager on Union grievances and contractual related issues and opportunities Manage and maintain Quality related tools and equipment at the plant. Ensure equipment is set up to Roehm Quality specifications, ensuring a routine schedule is established for preventive maintenance, and staff are trained and competent in these activities. Drive continuous improvement initiatives at the site by identifying key quality issues and implementing necessary programs or changes. Develop and oversee quality Key Performance Indicators (KPIs) for the plant, and set objectives. Acts as the plant liaison to the Commercial Group and customers concerning quality matters and Customer Quality Notification resolution. Review and address quality complaints, ensuring appropriate corrective actions are taken, and championing root cause analysis. Implement procedures from the Global QM System and ensure compliance with external certification bodies. Other duties as assigned. Contacts (Nature of Engagement): Communicates with personnel at all levels, internally and externally in relation to quality matters. The incumbent interfaces with all site management functions (production, safety, maintenance and engineering). Works collaboratively, and engages with key stakeholders to establish compliance with quality strategy. Develops and maintains strong relationships with internal and external stakeholders to achieve organization's quality targets. Salary range $126,600- $158,300 per year, plus eligible for bonus. The posted salary range reflects the national average for this role. Final compensation may vary based on location, experience, and qualifications. This role is eligible for an annual performance bonus in addition to base salary. Benefits Summary: Full-Time positions are eligible for a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match, discretionary company contribution, paid time off and holidays, and wellness programs. WHAT WE ARE SEEKING Bachelor's Degree in Quality Management, Industrial Engineering, Manufacturing Engineering, or a related discipline. 5 or more years of experience in Quality Management and continuous improvement. Experience and knowledge of injection molding preferred. Experience in the chemical, plastics, pharmaceutical, or manufacturing fields desired. Quality certification(s) preferred. Adept at root cause analysis and implementing corrective and preventive actions. Strong analytical skills and manufacturing process knowledge. Working knowledge of ISO 9001 Quality Management Systems. One-up and one-back style lot traceability experience. Certification such as Six Sigma, Lean Manufacturing, or Quality Management systems preferred. Experience with internal audits. Excellent human relations and communication skills. Experience working in a union-represented environment. Knowledge of SAP, Microsoft Office, Statistical Process Control, Minitab, PowerBI, Tableau, or similar software. Understanding of 2D drawings. PHYSICAL DEMANDS & WORKING CONDITIONS Hazardous Exposures-limited exposure to hazardous materials and loud noise Physical Lifting Requirements and frequency: light (up to 20 pounds) Other Physical Requirements and frequency (regular, up to 3 hrs/day): Climbing Stairs Walking Standing Stooping/Kneeling Pulling/Pushing Powered by JazzHR YbbVjInjIE
    $126.6k-158.3k yearly 24d ago
  • Quality Assurance Manager

    Maximus 4.3company rating

    Quality manager job in Bridgeport, CT

    Description & Requirements Maximus is currently hiring for a Quality Assurance Manager to support our Missouri Enrollment Broker project. This is a full time remote opportunity. The Quality Manager is responsible for overseeing the daily operations for the Quality Assurance team, and for creating efficient business partnerships to meet business goals. The project will be a multi-channel contact center that will support multiple clients throughout the state of Missouri. *This job is contingent upon contract award.* At Maximus we offer a wide range of benefits to include: - • Competitive Compensation - Quarterly bonuses based on performance included! - • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave, - • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - • Tuition Reimbursement - Invest in your ongoing education and development. - • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - • Professional Development Opportunities- Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Oversee the day-to-day functions of the Quality Assurance (QA) department. - Manage an effective quality assurance program that monitors and resolves issues before they become problems. - Supervise the development and regular update of policies and procedures. - Evaluate the need for and ensure the provision of necessary training for project personnel, providing up-to-date information on relevant programs, community resources, and options for consumers. - Arrange staff training on a regular and ongoing basis. Ensure project training program meets all corporate requirements. - Provide project leadership with updates on all issues regarding quality, operations, training, and policy and procedures. - Provide leadership to all staff in the areas of quality improvement as it relates to process improvement, customer service and conflict resolution. - Prepare reports and briefings for project leadership and review monthly and quarterly project status reports provided to the Department. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be willing and able to travel up to 25% of the time as business need dictates. - Lean Six Sigma experience with a minimum of Yellow Belt Certification required. - Experience managing direct reports remotely required. - Experience with designing, implementing and reporting customer satisfaction surveys required. - Experience with standardized quality tools required. - Experience with call and voice monitoring platforms required. - Experience with a large-scale telephony system required. - Experience with Client Relationship Management (CRM) platforms required. - Experience with contract compliance and quality platforms required. - Experience with statistical processes required. - Premium contact center billing experience required. - Financial experience with Oracle preferred. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to ******************* - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. #max Priority #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 80,000.00 Maximum Salary $ 95,000.00
    $86k-123k yearly est. Easy Apply 2d ago
  • Quality Manager

    Unicorr

    Quality manager job in North Haven, CT

    The Quality Manager will be responsible for directing the inspection, analysis testing and reporting on materials, processes, parts and products using variable or attribute measuring instruments and sample preparation techniques to ensure conformance to quality standards. Interacts with all groups within Unicorr Packaging Group. Responsibilities: Ensure a high level of internal and external customer service. Oversee the investigation and correction of customer issues and complaints relating to quality. Develop and analyze statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products. Perform and lead QMS and manufacturing process audits. Develop audit plans. Interface with all company functions as required. Provide technical and statistical expertise to team. Recommend and substantiate process and product improvements. Formulate, document and maintain quality standards and on-going quality objectives. Coordinate objectives with production procedures in cooperation with other supervisors and/or managers to maximize product reliability and minimize costs. Create, document and implement inspection criteria and procedures. Interpret quality philosophy to key personnel within the company. Apply total quality management tools and approaches to analytical and reporting processes. Interact with suppliers to ensure quality of all purchased parts. Maintain active role on internal continuous improvements teams. Follow all company safety rules. All other duties as assigned. Qualifications Requirements: Bachelor's degree in Mechanical or Manufacturing Engineering desired or minimum of 5-7 years related experience required. Leadership: a demonstrated ability to lead people and get results through others. Management: the ability to organize and manage multiple priorities. Opportunity realization at both strategic and functional levels. Kaizen and Lean Manufacturing techniques. Support the strategic goals and vision of the organization by promoting lead time reduction and contribute to the overall experience of our customers. Experience with developing/documenting procedures Use of Quality Engineering methods in inspection Quality orientation and high attention to detail. Experience working with high performance teams. Strong customer orientation. Excellent interpersonal and communication skills. Commitment to company values Follow through with commitments and foster mutual trust with organization leaders. Assume additional responsibility without being asked. Encourage team members to make innovative contributions and embrace new ideas. Encourage others to take responsibility for their development within the company Physical Demands While performing the duties of this job, the employee is required to stand, walk, sit, use hands, reach, climb or balance, stoop, kneel, crouch, or bend. The employee must occasionally lift and/or move up to 35 pounds. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Work Environment Employees must wear hearing and eye protection where designated while performing the essential functions of this job. No open toe shoes are allowed. Compensation and Benefits Unicorr Packaging Group offers an impressive compensation, benefit and expense package including health, dental and vision, 401(k) Plan, and much more. About Us Unicorr Packaging Group is a family owned and operated business that has been incorporated since 1946. Experience, expertise and value-added services have made us the preferred supplier to hundreds of customers regionally, nationally and globally. Our customers range from the high tech and medical industries to food and beverage companies. Unicorr has distinguished itself by its integrity and its manufacturing, design and service excellence, being among the largest converters of corrugated products and protective packaging in the Northeast. Practicing lean thinking to promote efficiency, sustainability and the elimination of waste along with a customer-partnership philosophy, has led to Unicorr's success and growth. Unicorr reaches across multiple facilities and warehouses with a full complement of capabilities and a wide product offering. We have 5 manufacturing facilities with a number of satellite warehouses strategically located to service our customers. We manufacture corrugated containers, displays and retails packaging and protective packaging. In addition, we have an experienced team of graphic designers and structural engineers in 3 design centers as well as a certified ISTA lab. For additional information on Unicorr Packaging Group, please visit our website at **************** Unicorr Packaging Group is an Equal Opportunity Employer. r success story!' Benefits: 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person
    $76k-112k yearly est. 12d ago
  • Manufacturing Quality Manager

    Precision Resource 4.4company rating

    Quality manager job in Shelton, CT

    Job Description Dependable. Enthusiastic. Driven to succeed. Bring your manufacturing skills to a role that has direct impact on delivering cutting edge technology to our global customer base. Family-owned for over 75 years, Precision Resource is a leading global supplier of precision metal components and assemblies using a fineblank production method. We provide solutions to quality, cost and production challenges for market-leading customers in industries such as automotive, heavy duty, medical, electronics, cutlery and defense. Precision Resource offers: Benefits package including health, dental, life and vision insurance 401(k) with match and profit sharing Annual bonus based on division profitability Vacation and flexible paid holidays Wellness and Employee Assistance Programs Tuition reimbursement and paid training Work with an established team of long-term employees Our Connecticut division, located in Shelton, seeks a Quality Manager. Summary The Quality Manager has overall responsibility for managing the Quality department in order to establish advanced quality and reliability engineering to enhance product quality, reliability and acceptance. Essential Duties and Responsibilities Set, direct & support priorities of the Quality team (development of accountabilities for each team member) Review/re-set objectives in conjunction with on-time performance evaluations Develop, implement and improve departmental metrics Drive continual improvement process within the Quality department Develop a continuous learning process for all staff (proper measurement techniques, identifications fit/function - critical characteristics, standardization of acceptance criteria) Ensure NCR's (Nonconformance Reporting), inspection, SPC, Gauge Maintenance, Cost of Quality, internal audits, etc. are accurate and completed in a timely manner Lead/support problem resolution and responsiveness of all customer quality related issues Customer liaison Attend supplier conferences Review all 8D reports and corrective actions implemented Actively participate in APQP, FMEA and quote review meetings Ensure Division maintains IATF 16949 certification Improve and maintain accurate Quality procedures and manuals Qualifications, Education, Experience BS in Engineering or highly technical training equal to a 4-year program or 4-10 years of manufacturing experience in the metal working industry 5- 10 years of supervisory experience within a manufacturing environment Experience with formal documentation systems and methods particularly ISO9001 and IATF 16949 Experience in the automotive industry preferred. Precision Resource is an equal opportunity employer, M/F/D/V. To learn more, visit ********************************** Powered by JazzHR DLBqVwOV1r
    $91k-130k yearly est. 2d ago
  • Director of Quality & Client Satisfaction - Federal Construction

    Ameritech Contracting LLC

    Quality manager job in Berlin, CT

    Job Description AmeriTech Contracting LLC is a fast-moving, quality-driven general construction firm delivering work across federal and commercial clients. We win by executing clean, safe, consistent projects-and by taking care of customers at the front line. Role Summary The Director of Quality & Customer Satisfaction is the owner of field craftsmanship, warranty performance, and the customer experience at the jobsite level. This leader will manage our Field Supervisors, set and enforce workmanship standards, drive punch-list and closeout excellence, and ensure warranty items are handled quickly, professionally, and permanently. NOTE - This position requires frequent travel to our jobsites on the fly when needed and also for consistent spot checks Key Responsibilities Field Supervisor Leadership Lead, coach, and hold accountable the Field Supervisor team across active projects Standardize field expectations: daily reports, QC checklists, punch walks, and closeout readiness Conduct routine site visits and quality audits to ensure consistent execution Craftsmanship & Quality Standards Build and enforce AmeriTech's workmanship standards (by trade, scope, and client requirements) Identify quality risks early and implement corrective actions before they become rework Drive a “do it right the first time” culture with subs and internal teams Warranty Management Own the warranty process end-to-end: intake, triage, scheduling, execution, documentation, and closeout Coordinate internal teams and subcontractors to resolve issues fast and professionally Track warranty trends and eliminate repeat issues through root-cause analysis Front-Line Customer Service Set the standard for how we communicate with customers on-site-professional, responsive, solutions-first Manage escalations and ensure clients feel heard, respected, and taken care of Improve customer handoffs at turnover and ensure clean, confident closeouts Systems, Reporting, and Continuous Improvement Develop QC workflows, inspection checklists, and performance metrics (rework rate, punch aging, warranty cycle time) Provide weekly reporting to leadership on quality performance, risks, and corrective actions Train teams and subcontractors on standards, expectations, and best practices Qualifications 5+ years in construction field leadership, quality control, or superintendent/supervisor management (GC environment preferred) Strong understanding of workmanship standards across common trades (carpentry, finishes, roofing, MEP coordination, etc.) Proven ability to lead and develop field leaders and manage subcontractor performance Experience managing punch lists, closeouts, and warranty programs High accountability, strong communication, and a calm, professional customer presence Proficient with field documentation (photos, reports, checklists); comfortable adopting tech/tools Benefits Benefits & Career Growth: 401(k) with company matching Health, Dental, and Vision insurance Life insurance Paid time off (PTO) Retirement plan Opportunities for professional development and career growth Equal Opportunity Employer Statement: Ameritech Contracting is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected under applicable law.
    $115k-156k yearly est. 12d ago
  • Quality Manager

    Trelleborg Sealing Solutions 4.6company rating

    Quality manager job in Pawling, NY

    Located in Pawling, NY, Pawling Engineered Products is proud to be a part of Trelleborg since October, 2022. Lead the Quality Team in direct support of manufacturing. Drive continuous improvement in product quality and compliance while partnering with production, and process engineering teams in achieving customer, cost and delivery objectives. Assess performance against and develop quality policies that help to ensure products meet a high standard of customer satisfaction and conform to global standards and regulatory requirements. Own and manage quality discrepancies related to process, product or customer feedback. May serve as liaison between the Pawling facility and various government agencies, customer contacts and External 3 rd Party auditors. Manage manufacturing quality resources and daily operations of the team. Manage systems, complaint resolution, and in-process & Final Quality Process. Ensure customer requirements as identified in quality and technical agreements are reviewed, align with organizational capabilities, and are satisfied within existing or new quality system procedures or work instructions. Ensure applicable regulations and standards are followed, inclusive of ISO9001, 21 CFR50 Appendix B, REACH and RoHS, and related ancillary standards. Coordinate and lead all regulatory inspections, customer and quality system audits. This position serves as contact with outside regulatory agencies when needed. Partner with operations and engineering to ensure processes are capable and able to yield products that meet customer and quality requirements. Review any changes to the Company's Quality Policies, Procedures and Work Instructions to ensure they can effectively convey information and requirements and provide oversight to ensure they are communicated as appropriate. Competencies Strong leadership skills Superior skills in planning, organizing and motivational skills are a must Excellent written and verbal communication skills Excellent interpersonal and presentation skills Excellent math skills Education and Experience Required: Bachelor's degree in engineering (Mechanical, Electrical, Industrial or Chemical) or related field Master's degree preferred 6 sigma black belt or other structured problem-solving coursework In lieu of a bachelor's degree, you must have Quality Management experience. Desired: 8 years of experience in Quality Engineering or Continuous Improvement 2 years of experience in a leadership or management role Experience and ability to mentor and support others with Advance Quality Planning activities, including the development of potential Failure Mode Effects Analysis (FMEAs) Control Plans, Process Flow Diagrams, Production Part Approval (PPAP) documents Experience and ability to mentor and support others with Measurement System Analysis (MSA), including in the use of inspection procedures, measuring equipment, blueprint reading, gage R&R studies, and statistical process control. Possesses theoretical knowledge and current practical experience in root cause analysis and preventive actions, knowledge of Lean Enterprise and six sigma methodology: proficient computer skills and ability to supply presentations Proven experience in managing multiple continuous improvement projects Rubber, silicone experience preferred Experience in representing organizations in customer and agency audits Benefits Medical, dental, vision, and disability benefits Healthcare and dependent care FSA and HSA programs Bonus/incentive opportunity Paid Time Off Paid Parental Leave Reward and recognition programs Training and development 401(k) retirement savings plan with company match Tuition reimbursement Company Paid Life Insurance: Employee / Spouse / Child Supplemental Disability and Life Plans available Employee Assistance Program (EAP) Salary Info: $100,000 to $120,000 Salary This position requires the use of information that is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. Green Card Holder), Political Asylee or Refugee. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $100k-120k yearly 60d+ ago
  • Director of Quality Improvement

    Opengate 3.5company rating

    Quality manager job in Armonk, NY

    The Director of Quality Improvement is responsible for ensuring that Opengate's programs conform to all federal and state regulations and that all agency policies and procedures are adhered to. The Director of Quality Improvement develops and implements Opengate's QI plan, inclusive of scheduled internal audits of each department. Essential Job Functions: Ensures the agency maintains a comprehensive Quality Improvement Plan that is reviewed and updated quarterly, or as needed, to meet regulatory standards and support the agency's mission and goals for providing quality services. Develops and implements quality improvement systems across the agency. Complete internal audits to establish trends or patterns for monitoring and ensuring timely documented completion and implementation of plans of corrective action for internal reviews. Completes routine scheduled observations of program functions, systems and provides follow up. This includes on-site visits of all program areas for evaluation of program and service delivery. Meets with department directors, coordinators and managers to share information and make recommendations. Provides feedback and training recommendations to management and direct support staff. Attend all external surveys/audits, act as agency liaison with external auditors, and ensure timely responses to POCAs. Review statements of deficiency and Exit Conference Forms and completes Plans of Correction Action with input from applicable departments/staff. Collaborate with program administrators to ensure compliance with applicable Federal, State and local regulations and agency policies. Assist the Chief Compliance Officer in developing trends reports. Acts as CAS liaison and oversees the coordination of CAS Assessments for anyone receiving services or supports through Opengate. Assist with the identification of agency training needs resulting from OPWDD, DOH, OFPC, and OMIG regulatory requirements, changes in regulations, deficiencies or internal quality reviews. Participates on the agency Corporate Compliance Committee as requested. Must be able to interact/coordinate with OPWDD, OFPC, OMIG, DOH, and other community partners as necessary. Ensure agency liability notices and updates are distributed and collected upon intake and as needed thereafter. Identifies, responds to and addresses resident, participant or advocate dissatisfaction with services. Follows federal, state and local governmental regulatory guidelines pertaining to a safe, healthy and clean work environment, reporting health and safety concerns to the supervisor. Other duties as assigned by the CCO. Qualifications: A bachelor's degree in health, human services, education or management. Master's degree preferred. Five (5) years of experience working with ID/DD population in an OPWDD setting. Extensive knowledge of state and federal regulations as they pertain to OPWDD service providers. Must have excellent interpersonal skills and the ability to interact well with people receiving supports, employees, and external regulatory agencies and stakeholders. Must have excellent writing, computer, time management, and organization skills. Physical Requirements: Ability to work in a professional office environment for extended periods of time, routinely using standard office equipment. Ability to lift, push and pull up to 50 pounds, as well as bend, kneel and crouch as needed. Salary: $75,000 - $85,000 Compensation will be commensurate with job qualifications and work experience. Opengate is committed to equal employment opportunity. We will not discriminate against employees or applicants for em ployment on any legally-recognized basis including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, creed, national origin, ancestry, age, marital status, domestic or civil union partnership status, affectional or sexual orientation, gender identity, genetic information, transgender status, predisposing genetic characteristics, familial status, education, domestic violence victim status, or any other characteristic protected under federal, state, or local law. The Company promotes inclusion and acceptance of all protected classes. In order to promote and maintain a community culture, employees hired to work at Opengate must legally reside and perform their work in the state of New York, New Jersey, Connecticut, or Pennsylvania.
    $75k-85k yearly Auto-Apply 38d ago
  • Supplier Quality Development Mgr

    Henkel 4.7company rating

    Quality manager job in Rocky Hill, CT

    Adhesive TechnologiesQualityUnited States, Rocky Hill, CT, CTFull TimeRegular **_About_** **_this_** **_position_** At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil , 'all , Loctite , Snuggle , and Schwarzkopf and our cutting-edge technologies, you'll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit - where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. Dare to learn new skills, advance in your career and make an impact at Henkel. **What you´ll do** + Lead and Execute Comprehensive Supplier Quality Audits (System - ISO 9001/IATF 16949, Process - VDA 6.3, and Product). + Drive Supplier Quality Development Programs by conducting root cause analysis and improvement plans of systemic supplier weaknesses. + Own End-to-End Supplier Issue Resolution Processes (Supplier Complaints and Customer Complaints caused by Suppliers) by leading cross-functional sessions for complaints resolution, especially in Critical and High Potential cases. + Drive cost recovery initiatives from suppliers by leveraging root cause analysis outcomes, contractual terms, and cross-functional alignment with Legal and Procurement teams. + Review and approve supplier qualification packages, ensuring compliance with Henkel's product-specific requirements and adhesive material validation protocols. **What makes you a good fit** + Proven expertise in supplier quality auditing (ISO 9001, IATF 16949, VDA 6.3), root cause analysis (8D, A3, FRPS), supplier development and qualification, cross-functional leadership, and digital/lean transformation-supported by strong analytical, communication, and negotiation skills. + Qualification: Bachelor's degree in engineering, Chemistry, or a related field (master's or relevant certifications are a plus). + 7+ years of experience in Supplier Quality or Quality Engineering, ideally in the chemical or manufacturing industry. + Health Insurance:affordable plans for medical, dental, vision and wellbeing starting on day 1 + Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program + Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement + Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships + Career Growth:diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement The salary for this role is $95,000.00 - $110,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future. Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. **JOB ID:** 25080459 **Job Locations:** United States, CT, Rocky Hill, CT **Contact information for application-related questions:** ***************************** Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted. **Application Deadline:** As long as the vacancy is listed on our Career Site, we are happy to receive your application **Job-Center:** If you have an application already, you can create or log in to your accounthere (******************************************************************************************************************************************************** to check the status of your application. In case of new account creation, please use your email address that you applied with.
    $95k-110k yearly Easy Apply 60d+ ago
  • Quality Control Manager - Pharmaceuticals

    Resourcesquare Solutions

    Quality manager job in Central Islip, NY

    Job Brief: Required Citizenship / Work Permit / Visa Status: US Citizen / Green Card Holder /H1B Must Haves: The candidate must have a Bachelor's in Pharmaceuticals or in a relevant field of study. The candidate must have at least 9 years of experience in Quality Control (QC) function of a pharmaceutical organization. The candidate must have at least 2-3 years of supervisory/managerial experience. Responsibilities: 1. Key Accountabilities Accountability Cluster Major Activities / Tasks I. Plan the quality control routine operations and stability studies in order to ensure timely completion of stability studies and smooth functioning of release activity · Monitor the commitment dates for release of RM, PM, FP & water analysis and process/cleaning validation section by conducting performance dialogues and handshake · Review the plans prepared and monitor timely execution of activities in all the shifts to avoid delays · Review the monthly planner and production plans to ensure timely availability of required resources and ensure no sample is overdue II. Monitor the execution of all routine quality control operation and stability studies to ensure timely delivery and meet regulatory requirements and cGMP, GLP guidelines · Monitor routine/stability operations closely and ensure that all necessary SOPs are followed by the team · Provide technical guidance related to troubleshooting in chromatography, experimentation design etc. to minimize non-conformances · Monitor timely implementation of new updates in specifications and QCPs to meet compliance · Perform online review of reports generated to ensure zero data integrity issues in Lab · Monitor sample charging and sample pull-out as per schedule · Monitor reserved samples storage and destruction as per schedule and perform UD release · Monitor the stability chamber daily for excursions and other related issues III. Drive the investigation of the batch for non-conformance and ensure its closure within the timelines defined in SOPs to facilitate smooth operations · Evaluate root cause analysis in case of OOS, OOT, incidences and rejection and propose CAPAs · Investigate the stability chamber excursions and propose CAPAs · Ensure that all non-conformances are routed through proper channel and are investigated as per SOP · Communicate with respective QC/QA heads for compliance and ensure timely closure of CAPAs by tracking in SmartSolve IV. Monitor completion of stability studies as per protocol/schedule to avoid delays in product launch · Perform analysis for stability samples without any errors as per schedule · Ensure timely completion of ANDA samples testing and submission of data by verifying it with ANDA schedule · Plan the routine/stability activities by coordinating with ADL/R&D about dates of product dossier filing · Resolve analytical and product related issues by escalating to ADL, R&D and transfer unit V. Provide technical guidance to the team w.r.t batch release and stability studies and evaluate their performance to ensure team development and improved lab efficiency · Identify the training needs of employees based on the updates in the pharmacopeial guidelines · Monitor the training imparted on laboratory techniques, quality control procedures and principles of cGMP & GLP · Monitor the productivity of all the teams in the section by reviewing %SLA and %NC rates · Ensure the completion of training and qualification of analyst by taking feedback and timely reviewing his work Skills Required: The candidate must have at least 9 years of experience in Quality Control (QC) function of a pharmaceutical organization. The candidate must have at least 2-3 years of supervisory/managerial experience.
    $78k-115k yearly est. 60d+ ago
  • QA Automation Testing Manager

    Tata Consulting Services 4.3company rating

    Quality manager job in Stamford, CT

    Must Have Technical/Functional Skills We're seeking a QA Automation Testing Manager (SDET) with 10+ years leading multiteam QA programs, to drive engineering-quality practices across complex banking platforms and integrations. You will architect automation frameworks, embed quality into CI/CD, and lead a team of SDETs/QA engineers to deliver reliable, compliant releases at speed. Experience in BFSI systems (core banking, payments, digital channels) and hands-on coding for test automation is essential. Job description * Automation Architecture & Delivery * Design, implement, and scale UI/API/DB automation frameworks (Selenium java/UFT, RestAssured/Postman, Cucumber/BDD, TestNG/JUnit). * Integrate automated suites into CI/CD (Azure DevOps/Jenkins/GitLab) with quality gates, parallelization, test impact analysis, and artifact publishing. * Establish coding standards for test harnesses, mocks, data builders, and service virtualization; enforce code reviews and static analysis for test code. Domain‑Focused Testing (Banking) * Translate banking use cases (core deposits/loans, ACH/wires, card/payments, digital banking) into robust automated scenarios and data validations. * Partner with product owners and vendor teams (e.g., Fiserv, internal platforms) to triage defects, validate patches/hotfixes, and maintain regression beds. Program Leadership & Governance * Lead a squad of SDETs/QA engineers-capacity planning, mentoring, and upskilling on advanced automation topics. * Orchestrate defect triage, root‑cause analysis, and risk‑based test planning; own release readiness (go/no‑go) and rollback validation. * Drive shift‑left practices (contract testing, API first, early data checks) and shift‑right observability (synthetic monitoring, production validation dashboards). * Compliance & Security * Ensure test evidence meets BFSI regulatory/audit needs (SOX); automate traceability from user stories to test results and logs. Required Qualifications * 10-12+ years in software testing/quality engineering, with 5+ years leading SDET/automation teams. * Strong hands‑on coding in Java/C# (or equivalent) for test automation (frameworks, utilities, custom drivers). * Proven delivery of CI/CD‑integrated automation at scale; expert in test design for microservices, REST APIs, and event‑driven systems. * BFSI domain experience-core banking or payments-and vendor/platform collaboration (e.g., Fiserv) for patch/regression cycles. * Solid grasp of SQL and data validation; familiarity with logs/metrics (Splunk/Sumo/Grafana) for test diagnostics. Preferred Skills * Experience with OSAT‑style regression accelerators or similar enterprise frameworks; comfortable with shift‑left/shift‑right test strategies. * Performance testing (JMeter/LoadRunner) * ISTQB (Advanced), Agile/SAFe, or cloud certifications (Azure/AWS). Generic Managerial Skills, If any * Tools & Stack (Illustrative) * Automation: Selenium, Cypress, Playwright, RestAssured, Postman, Cucumber/BDD, Appium (mobile) * CI/CD & SCM: Azure DevOps, Jenkins, GitLab, GitHub Actions; Git * Test Management : Azure Test Plans, ALM/Octane, Zephyr/Xray * Data/DB: SQL Server, Oracle, PostgreSQL; TDM/masking tools * Observability: Splunk/Sumo, Grafana/Prometheus; quality dashboards Education Bachelor's in computer science/engineering or related field (advanced degree a plus). TCS Employee Benefits Summary: * Discretionary Annual Incentive. * Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. * Family Support: Maternal & Parental Leaves. * Insurance Options: Auto & Home Insurance, Identity Theft Protection. * Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. * Time Off: Vacation, Time Off, Sick Leave & Holidays. * Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Salary Range : $100,000-$120,000 a year
    $100k-120k yearly 21d ago
  • Quality Assurance Manager

    KCO Resource Management

    Quality manager job in Cold Spring Harbor, NY

    Job Description We're working with a well-established, leading manufacturer of personal care and household cleaning items that is searching for a Quality Manager. This person will ensure compliance with FDA OTC drug and cosmetic regulations, GMP standards, and internal quality requirements. The QA Manager will drive a culture of quality, maintain inspection readiness, and lead continuous improvement initiatives. This role will report to the Director of Quality Systems. Location : Long Island, NY Job Responsibilities: Develop, implement, and maintain the Quality Management System covering document control, CAPA, deviation management, audits, and supplier qualification. • Ensure compliance with FDA OTC regulations. • Review and approve GMP documentation including master batch records, production records, testing protocols, and validation documents. • Lead investigations, root cause analysis, and corrective/preventive actions. • Prepare for and manage internal, supplier, and external (FDA or customer) audits. • Support new product introductions ensuring compliance with quality and regulatory requirements. • Oversee supplier quality performance, raw material specifications, and incoming inspection processes. • Collaborate cross-functionally with manufacturing, R&D, packaging, and regulatory teams to ensure product quality at every stage. • Maintain calibration and maintenance programs for testing and inspection equipment. • Lead, train, and develop the QA team, fostering a proactive quality culture. Required Skills/Qualifications: Bachelor's degree in Microbiology, Chemistry, Life Sciences, Engineering, or related discipline required. 5+ years of progressive experience in Quality Assurance or Quality Systems within FDA-regulated industries. 2+ years of leadership experience managing quality teams and laboratories in a cGMP-compliant manufacturing environment, ideally within OTC or personal care products. Strong knowledge of FDA OTC regulations, GMP, and quality systems management. Excellent communication, leadership, and problem-solving skills. Familiarity with root cause analysis, CAPA management, and continuous improvement tools. ASQ or equivalent quality certification is a plus. Effective communicator. #zr
    $81k-120k yearly est. 5d ago
  • QA Manager

    Open Scientific

    Quality manager job in Deer Park, NY

    An ever growing company is looking for an experienced QA Manager. The ideal candidate has at least 5 years of management experience in the pharmaceutical/nutraceutical/food industry. Pay: $70,000 to $80,000 Responsible for all quality systems for label manufacturer of clinical trials and investigational drug products. Responsible for a staff of 22 individuals, including 3 Managers and 2 supervisors. Develop, write, revise and approve all SOPs. Solely responsible for customer audits, including audit responses. Instituted company-wide calibration program, effectiveness training, mock recalls, AQL statistical sampling plans, line clearance methods and specifications for components. Developed code system for customer complaints, investigations, utilized in trending analysis. Developed training matrices for all employees. Responsible for cGMP and SOP training programs. Write and execute validation protocols - Installation Qualification (IQ), Operational Qualification (OQ) and Performance Qualification on various equipment Complete customer Quality Agreements, Technical Agreements and questionnaires. Revised and enhanced preventative maintenance program, ensuring overall compliance. Maintain Material Safety Data Sheet (MSDS) manuals, facility pest control and emergency lighting programs. Additional Information All your information will be kept confidential according to EEO guidelines.
    $70k-80k yearly 1d ago
  • Facilities & Construction - Quality Control & Operations Manager

    Sacred Heart University 4.3company rating

    Quality manager job in Fairfield, CT

    The Quality Control & Operations Manager (QCOM) is responsible for managing and performing the daily QC responsibilities of specific assigned projects to ensure the projects are constructed in accordance with the established University standards. The role includes direct oversight and review of the entire documentation and physical inspection phase of the workflow process and working with other in-house personnel (e.g., Project Managers, Capital Projects Director, etc.) and external personnel to produce and document quality projects. The incumbent reports directly to the Executive Director of Capital Projects. In addition to the above, the position will require to be the facilities liaison between off-campus entities & University Construction & Facilities Department director(s). Principal Duties & Responsibilities The QCOM must be on the project site at all times during physical work activities. The QCOM will be an individual within an on-site work organization who will be responsible for overall project QC management and have the authority to act in all QC matters. The QCOM will aid in the continued development, implementation, and administration of the university-specific QC Plan for projects in the construction phase. Ensure all project personnel, including CMs/ GCs/ subcontractors, understand and comply with the University QC requirements. Certify that all submittals are in compliance with contract requirements. Develop the Preparatory QA/QC Meeting agendas, facilitate the Preparatory Meetings, and participate in the Initial, Follow-up, and Final Inspections. Conducts preparatory, initial, and follow-up meetings to establish an understanding of the standards of Construction desired for each definable feature of work. Verifies and documents that all materials received for the project are in conformance with approved submittals and contract specifications. Verifies all onsite materials are handled and stored properly for use on the project Review plans and specifications to ensure requirements are met for each scope of work within assigned Projects. Complete necessary inspection reports and documentation.Records daily quality control observations on all construction activities in daily inspection logs and takes photos of the progress. Inspect and evaluate the adequacy of work performed by contractors; Identify non-conformities, analyze root causes, and inform stakeholders of required corrective measures. Coordinate University QC activities with GC/ CMs. Maintain daily project reports/ logs for assigned Projects. Manage and monitor required University owned material & systems testing and verify proper testing process of CM owned scope. Conduct pre-final/final inspections; establish punch list; and ensure all deficiencies are corrected. Conduct and/or attend QC meetings. Verify that the assembling and submittals required by the Contractor(s) for project closeout documents include O&M manuals, as-builts, warranties, and other relevant project-specific information/ data per University standards. Prepare documentation for each definable feature of work in their area of responsibility; Distribute written inspection/test results to appropriate project personnel/stakeholders. Ability to organize tasks and work efficiently Assist the Executive Director of Capital Projects with project management related tasks in the construction phase as assigned; Schedule monitoring Financial monitoring Closeout phase administration Development & administering of scope required for Existing Facility Assessments Other duties as assigned. Knowledge, Skills, Abilities & Other Attributes Bachelor's Degree from an accredited college or university program in one of the following disciplines: Engineering, Architecture, Construction Management, Engineering Technology, Building Construction, or Building Science; related field or equivalent combination of education and experience may be substituted for this requirement. Must have 5+ years of relevant construction experience as a quality control manager or have worked in the construction field for a CM/GC firm for medium ($10 million or more) construction projects. Must have a good understanding of applicable construction laws for local, state, and federal regulatory requirements. Ability to communicate with clients in written and oral formats, solve problems, and have attention to detail with proper paperwork. Ability to prioritize and organize own work to meet agreed-upon deadlines. Works with others to achieve team goals. Thorough knowledge and understanding of construction means and methods. Unusual Working Conditions Able to navigate through active construction sites and adhere to all site safety requirements necessary to accomplish inspections as required for the role. May require evening and weekend hours.
    $90k-116k yearly est. 60d+ ago
  • Quality Care Coordinator

    Pact MSO, LLC

    Quality manager job in Branford, CT

    Job Description Salary Range: $21.00 to $27.00 an hour By adhering to Connecticut State Law, pay ranges are posted. The pay rate will vary based on various factors including but not limited to experience, skills, knowledge of position and comparison to others who are already in this role within the company. Flu Vaccine Considerations Proof of annual flu vaccination is required for all employees. PACT MSO is a Management Service Organization that supports numerous physician groups. We offer health benefits, paid time off, and a friendly working environment. We are a medium sized company with a family atmosphere. PACT MSO is looking for a Care Coordinator to work in our Branford office location. The hours are Monday through Friday from 8:30am until 5:00pm. The position coordinates patient care and interdisciplinary team communication. Essential Functions Serves as liaison for coordination of care in all aspects of patient needs i.e. scheduling, procedures, new patient, etc. Provide support to patients throughout their continuum of care for patient visits, procedures, etc. Gather all information for optimization of visit or procedure and communicate it to all necessary individuals Achieve desired outcomes based on department metrics i.e. Quality, Office, etc.: Access to care Ensure appointments are made within 24 hours of request Ensure appointments with specialty are made within one week Ensure appropriateness of outgoing/incoming care coordination Gaps in Care Ensure patients arrive to appointment(s) Ensure EMR reports/notes are sent to referring provider and/or received from referred to provider Patient Experience Identify patient barriers as it relates to patient experience with the use of Press Ganey tools. Identifies and resolves barriers affecting the delivery of patient care and assists with implementation of quality initiatives. Maintains an interdisciplinary approach to patient care, support, schedule and resource referrals. Utilize Electronic Medical Record (EMR) to ensure coordination of integrated care. Collaborate with other departments, divisions, or outside entities to ensure patient experience and needs are met. Provide individualized care, support and resources to the patient to mitigate access barriers. Other Duties as assigned Skills and Knowledge Knowledge of Electronic Medical Record, EPIC preferred Excellent communication skills to patients, providers, staff, and management Ability to create reports and provide data Knowledge of quality metrics and care within a medical practice Education and Experience High School Diploma or equivalent, Associates preferred 3 years working in a medical office
    $21-27 hourly 17d ago
  • Product Delivery Center Quality Engineer (Onsite)

    RTX

    Quality manager job in Middletown, CT

    Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not Required Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious. Come ready to explore and you'll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tightknit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future. At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond? What You Will Do: The Product Delivery Center Quality Engineer will support activities during the assembly and test phases of production on site on 1st shift at Middletown, CT Product Delivery Center (PDC). The PDC Quality Engineer will coordinate with Production, Engineering, Customer Support, Test Engineering, and other functional disciplines to facilitate the assembly through shipping of engines. The PDC Quality Engineer will approach problem solving with innovation and develop timely action plans for resolution. The PDC Quality Engineer will coordinate the implementation of corrective actions associated to the developed action plans. What You Will Do: Investigate and analyze any hardware/assembly concerns causing assembly and delivery issues by reviewing procedures, specifications, instructions, processes, and equipment to ensure compliance to applicable drawing, specifications, and standards to resolve issues. Address any nonconformances in a timely manner and provide details to allow for resolution; work multiple priorities simultaneously to prevent or minimize work stoppages. Partner with the flow-line managers to ensure full support of the product and delivery to customers. Coordinate quality projects and initiatives between assembly and test product line personnel, and support organizations with a focus on strategic activities aimed at improving the quality signature of the PDC. Establish and execute quality plans for configuration compliance, non-conformance reduction, and customer satisfaction; participate in PDC compliance audits. Generate, maintain, and provide quality metrics to the P&W Management team and oversee quality improvement programs; serve as liaison to government and customer representatives for the Quality discipline as needed. Create process flow documents to be submitted to various government agencies and customers for their review and acceptance; create working relationship and strong lines of communication between multiple shifts supporting the PDC. Qualifications You Must Have: Bachelor's Degree in a STEM or Business field and 5 or more years' experience in an engineering, manufacturing operations, materials management, project management, quality or closely related industrial environment OR a Masters' Degree and minimum 3 or more years' experience in an engineering, manufacturing operations, materials management, project management, quality or closely related industrial environment. Experience with Microsoft Office programs (Word, Excel, Outlook, etc.). Experience managing multiple competing priorities simultaneously with ability to obtain, organize and analyze quality data. Understanding of Lean Manufacturing concepts and/or experience with Kaizen events and/or experience with a continuous improvement program (CORE, 6σ); Value Stream Mapping, Workplace Organization, Continuous Flow Manufacturing, Total Productive Maintenance, DIVE, RCCA, Mistake Proofing, QCPC, etc. U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Qualifications We Prefer: Quality system knowledge, familiarity with SAP system transactions, and the ability to query data from enterprise database systems are preferred. Ability to understand technical data, such as manufacturing, or part drawings. Knowledge of aerospace quality standards including AS9100, AS9102, & ISO. Knowledge of quality systems and familiarity with SAP System transactions. JCL2 certified or willing to acquire certification. Working knowledge of Federal Aviation Regulations regulatory requirements or work experience with government regulatory agencies. Learn More & Apply Now: In addition to transforming the future of flight, we are also transforming how and where we work. We've introduced role types to help you understand how you will operate in our blended work environment. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 82,000 USD - 164,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms
    $84k-112k yearly est. Auto-Apply 49d ago
  • Quality Manager

    Roehm

    Quality manager job in Wallingford, CT

    WHO WE ARE We are a leading supplier of methacrylate chemistry. As a global company with around 2,900 employees, we are represented on four continents. We serve a global market with our MERACRYL methacrylates and PMMA molding compounds under the PLEXIGLAS brand (in the Americas registered under the trademark ACRYLITE ), which we manufacture in our worldwide production network. Our products supply growth markets including the automotive, construction, and medical technology industries. Röhm is committed to operating with social responsibility, and sustainability forms an integral part of our business strategy. We view our employees as our strength, and we value diversity and inclusion. If you thrive in an environment where individual contributions are both visible and recognized, Röhm may be right for you. WHAT THE ROLE DELIVERS Ensure excellent quality practices and products at the Wallingford site. Oversee the development, implementation, and control of quality standards and processes to ensure product quality consistently exceeds customer expectation. Cultivate a culture of quality excellence and actively drive continuous improvement efforts. Responsible for the Quality Management System (QMS), providing leadership, direction, and training to ensure all QMS elements are met. Responsible for budgeting and managing Quality-related costs. Scope includes oversight of relevant unit measures such as number of plants, locations, and units/pounds. Directly supervise approximately 1 staff member and 6 hourly employees. Make decisions on Quality process definitions, best practices, and standardization guidelines. Suggest quality culture enhancements, seeking management team approval. Develop an environment that fosters continuous improvement. Determine the acceptable quality of incoming raw material and finished product. WHAT YOU WILL DO Ensure that the quality requirements of our customers, company and regulatory agencies are fully understood and achieved. Oversee the development, implementation, control, and distribution of all Quality practices, universally applied standards, methodologies, and metrics at the site. Develop and implement ISO9001/Responsible Care 14001 Business Management System and related activities for the site. Manages direct and indirect personnel Act as the primary Roehm liaison with the Union for all matters concerning the potential deviations from the contract. Provide guidance to the Plant Manager on Union grievances and contractual related issues and opportunities Manage and maintain Quality related tools and equipment at the plant. Ensure equipment is set up to Roehm Quality specifications, ensuring a routine schedule is established for preventive maintenance, and staff are trained and competent in these activities. Drive continuous improvement initiatives at the site by identifying key quality issues and implementing necessary programs or changes. Develop and oversee quality Key Performance Indicators (KPIs) for the plant, and set objectives. Acts as the plant liaison to the Commercial Group and customers concerning quality matters and Customer Quality Notification resolution. Review and address quality complaints, ensuring appropriate corrective actions are taken, and championing root cause analysis. Implement procedures from the Global QM System and ensure compliance with external certification bodies. Other duties as assigned. Contacts (Nature of Engagement): Communicates with personnel at all levels, internally and externally in relation to quality matters. The incumbent interfaces with all site management functions (production, safety, maintenance and engineering). Works collaboratively, and engages with key stakeholders to establish compliance with quality strategy. Develops and maintains strong relationships with internal and external stakeholders to achieve organization's quality targets. Salary range $126,600- $158,300 per year, plus eligible for bonus. The posted salary range reflects the national average for this role. Final compensation may vary based on location, experience, and qualifications. This role is eligible for an annual performance bonus in addition to base salary. Benefits Summary: Full-Time positions are eligible for a comprehensive benefits package including medical, dental, and vision insurance; 401(k) with company match, discretionary company contribution, paid time off and holidays, and wellness programs. WHAT WE ARE SEEKING Bachelor's Degree in Quality Management, Industrial Engineering, Manufacturing Engineering, or a related discipline. 5 or more years of experience in Quality Management and continuous improvement. Experience and knowledge of injection molding preferred. Experience in the chemical, plastics, pharmaceutical, or manufacturing fields desired. Quality certification(s) preferred. Adept at root cause analysis and implementing corrective and preventive actions. Strong analytical skills and manufacturing process knowledge. Working knowledge of ISO 9001 Quality Management Systems. One-up and one-back style lot traceability experience. Certification such as Six Sigma, Lean Manufacturing, or Quality Management systems preferred. Experience with internal audits. Excellent human relations and communication skills. Experience working in a union-represented environment. Knowledge of SAP, Microsoft Office, Statistical Process Control, Minitab, PowerBI, Tableau, or similar software. Understanding of 2D drawings. PHYSICAL DEMANDS & WORKING CONDITIONS Hazardous Exposures-limited exposure to hazardous materials and loud noise Physical Lifting Requirements and frequency: light (up to 20 pounds) Other Physical Requirements and frequency (regular, up to 3 hrs/day): Climbing Stairs Walking Standing Stooping/Kneeling Pulling/Pushing
    $126.6k-158.3k yearly Auto-Apply 54d ago
  • Manufacturing Quality Manager

    Precision Resource 4.4company rating

    Quality manager job in Shelton, CT

    Dependable. Enthusiastic. Driven to succeed. Bring your manufacturing skills to a role that has direct impact on delivering cutting edge technology to our global customer base. Family-owned for over 75 years, Precision Resource is a leading global supplier of precision metal components and assemblies using a fineblank production method. We provide solutions to quality, cost and production challenges for market-leading customers in industries such as automotive, heavy duty, medical, electronics, cutlery and defense. Precision Resource offers: Benefits package including health, dental, life and vision insurance 401(k) with match and profit sharing Annual bonus based on division profitability Vacation and flexible paid holidays Wellness and Employee Assistance Programs Tuition reimbursement and paid training Work with an established team of long-term employees Our Connecticut division, located in Shelton, seeks a Quality Manager. Summary The Quality Manager has overall responsibility for managing the Quality department in order to establish advanced quality and reliability engineering to enhance product quality, reliability and acceptance. Essential Duties and Responsibilities Set, direct & support priorities of the Quality team (development of accountabilities for each team member) Review/re-set objectives in conjunction with on-time performance evaluations Develop, implement and improve departmental metrics Drive continual improvement process within the Quality department Develop a continuous learning process for all staff (proper measurement techniques, identifications fit/function - critical characteristics, standardization of acceptance criteria) Ensure NCR's (Nonconformance Reporting), inspection, SPC, Gauge Maintenance, Cost of Quality, internal audits, etc. are accurate and completed in a timely manner Lead/support problem resolution and responsiveness of all customer quality related issues Customer liaison Attend supplier conferences Review all 8D reports and corrective actions implemented Actively participate in APQP, FMEA and quote review meetings Ensure Division maintains IATF 16949 certification Improve and maintain accurate Quality procedures and manuals Qualifications, Education, Experience BS in Engineering or highly technical training equal to a 4-year program or 4-10 years of manufacturing experience in the metal working industry 5- 10 years of supervisory experience within a manufacturing environment Experience with formal documentation systems and methods particularly ISO9001 and IATF 16949 Experience in the automotive industry preferred. Precision Resource is an equal opportunity employer, M/F/D/V. To learn more, visit **********************************
    $91k-130k yearly est. Auto-Apply 60d+ ago
  • Supplier Quality Development Mgr

    Henkel 4.7company rating

    Quality manager job in Rocky Hill, CT

    At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil, 'all, Loctite, Snuggle, and Schwarzkopf and our cutting-edge technologies, you'll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit - where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. Dare to learn new skills, advance in your career and make an impact at Henkel. What you´ll do * Lead and Execute Comprehensive Supplier Quality Audits (System - ISO 9001/IATF 16949, Process - VDA 6.3, and Product). * Drive Supplier Quality Development Programs by conducting root cause analysis and improvement plans of systemic supplier weaknesses. * Own End-to-End Supplier Issue Resolution Processes (Supplier Complaints and Customer Complaints caused by Suppliers) by leading cross-functional sessions for complaints resolution, especially in Critical and High Potential cases. * Drive cost recovery initiatives from suppliers by leveraging root cause analysis outcomes, contractual terms, and cross-functional alignment with Legal and Procurement teams. * Review and approve supplier qualification packages, ensuring compliance with Henkel's product-specific requirements and adhesive material validation protocols. What makes you a good fit * Proven expertise in supplier quality auditing (ISO 9001, IATF 16949, VDA 6.3), root cause analysis (8D, A3, FRPS), supplier development and qualification, cross-functional leadership, and digital/lean transformation-supported by strong analytical, communication, and negotiation skills. * Qualification: Bachelor's degree in engineering, Chemistry, or a related field (master's or relevant certifications are a plus). * 7+ years of experience in Supplier Quality or Quality Engineering, ideally in the chemical or manufacturing industry. * Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1 * Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program * Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement * Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships * Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement The salary for this role is $95,000.00 - $110,000.00. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future. Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories. JOB ID: 25080459 Job Locations: United States, CT, Rocky Hill, CT Contact information for application-related questions: ***************************** Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted. Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with. Activate external content When clicking the button below external content will be loaded which involves transfer of personal data (e.g. IP address) to external servers. This may involve that cookies are set by the external content provider. Please see Data Protection Statement for further information. Accept for all YouTube content LOAD EXTERNAL CONTENT Deactivate loading external content from YouTube. How is work at Henkel About Henkel Building on a strong legacy of almost 150 years, we are leading the way to reimagine and improve life every day. Today and for generations to come. Through our innovative and sustainable brands and technologies, across our teams around the world. Henkel holds leading positions in both industrial and consumer businesses: Our portfolio includes well-known hair care products, laundry detergents, fabric softeners as well as adhesives, sealants, and functional coatings.
    $95k-110k yearly Easy Apply 26d ago

Learn more about quality manager jobs

How much does a quality manager earn in Milford, CT?

The average quality manager in Milford, CT earns between $64,000 and $134,000 annually. This compares to the national average quality manager range of $64,000 to $128,000.

Average quality manager salary in Milford, CT

$92,000

What are the biggest employers of Quality Managers in Milford, CT?

The biggest employers of Quality Managers in Milford, CT are:
  1. Alexion Pharmaceuticals
  2. TransPak
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