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Become A Quality Program Manager

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Working As A Quality Program Manager

  • Evaluating Information to Determine Compliance with Standards
  • Making Decisions and Solving Problems
  • Interacting With Computers
  • Monitor Processes, Materials, or Surroundings
  • Getting Information
  • Deal with People

  • Make Decisions

  • Repetitive

  • Stressful

  • $125,910

    Average Salary

What Does A Quality Program Manager Do

Industrial production managers oversee the daily operations of manufacturing and related plants. They coordinate, plan, and direct the activities used to create a wide range of goods, such as cars, computer equipment, or paper products.

Duties

Industrial production managers typically do the following:

  • Decide how best to use a plant’s workers and equipment to meet production goals
  • Ensure that production stays on schedule and within budget
  • Hire, train, and evaluate workers
  • Analyze production data
  • Write production reports
  • Monitor a plant’s workers to ensure they meet performance and safety requirements
  • Streamline the production process
  • Determine whether new machines are needed or whether overtime work is necessary
  • Fix any production problems

Industrial production managers, also called plant managers, may oversee an entire manufacturing plant or a specific area of production.

Industrial production managers are responsible for carrying out quality control programs to make sure the finished product meets a specific level of quality. Often called quality control systems managers, these managers use programs to help identify defects in products, identify the cause of the defect, and solve the problem creating it. For example, a manager may determine that a defect is being caused by parts from an outside supplier. The manager can then work with the supplier to improve the quality of the parts.

Industrial production managers work closely with managers from other departments as well. For example, the procurement (buying) department orders the supplies that the production department uses. A breakdown in communication between these two departments can cause production slowdowns. Industrial production managers also communicate with other managers and departments, such as sales, warehousing, and research and design.

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How To Become A Quality Program Manager

Industrial production managers typically need a bachelor’s degree and several years of related work experience.

Education

Employers prefer managers have at least a bachelor’s degree. While the degree may be in any field, many industrial production managers have a bachelor’s degree in business administration or industrial engineering. Sometimes, production workers with many years of experience take management classes and become a production manager. At large plants, where managers have more oversight responsibilities, employers may look for managers who have a Master's of Business Administration (MBA) or a graduate degree in industrial management.

Work Experience in a Related Occupation

Many industrial production managers begin as production workers and move up through the ranks. They usually advance to a first-line supervisory position before eventually being selected for management. Most earn a college degree in business management or take company-sponsored classes to increase their chances of a promotion.

Production managers who join a firm immediately after graduating from college sometimes work as first-line supervisors before beginning their jobs as production managers.

Some managers begin working at a company directly after college or graduate school. They may spend their first few months in training programs, becoming familiar with the production process, company policies, and safety regulations. In large companies, many also spend short periods of time working in other departments, such as purchasing or accounting, to learn more about the company.

Important Qualities

Interpersonal skills. Industrial production managers must have excellent communication skills so they can work with managers from other departments, as well as with the company’s senior-level management.

Leadership skills. To keep the production process running smoothly, industrial production managers must motivate and direct the employees they manage.

Problem-solving skills. Production managers must be able to identify problems immediately and solve them. For example, if a product has a defect, the manager determines whether it is a onetime problem or the result of the production process.

Time-management skills. To meet production deadlines, managers must carefully manage their employees’ time as well as their own.

Licenses, Certifications, and Registrations

While not required, industrial production managers can earn certifications that show a higher level of competency in quality or management systems. The Association for Operations Management offers a Certified in Production and Inventory Management (CPIM) credential. The American Society for Quality offers credentials in quality control. Both certifications require specific amounts of work experience before applying for the credential, so they are generally not earned before entering the occupation.

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Quality Program Manager jobs

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Average Length of Employment
Quality Manager 4.0 years
Quality Supervisor 3.6 years
Program Manager 3.4 years
Quality Lead 3.1 years
Quality Specialist 3.0 years
Top Employers Before
Manager 4.8%
Consultant 2.9%
Top Employers After
Consultant 3.9%
Owner 2.6%
Director 2.6%
Manager 2.6%

Quality Program Manager Demographics

Gender

Male

60.0%

Female

37.8%

Unknown

2.2%
Ethnicity

White

78.1%

Asian

9.3%

Hispanic or Latino

8.9%

Unknown

2.9%

Black or African American

0.9%
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Languages Spoken

Spanish

34.4%

French

25.0%

Chinese

6.3%

Japanese

6.3%

Russian

6.3%

Mandarin

6.3%

Italian

6.3%

Polish

3.1%

Korean

3.1%

Thai

3.1%
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Quality Program Manager Education

Schools

University of Phoenix

18.4%

Community College of the Air Force

8.8%

San Jose State University

7.0%

Michigan State University

6.1%

More Tech Institute

5.3%

Capella University

5.3%

Arizona State University

4.4%

Regis University

4.4%

Eastern Michigan University

4.4%

Johns Hopkins University

4.4%

University of Maryland - University College

3.5%

Ohio State University

3.5%

University of Texas at Austin

3.5%

South Dakota School of Mines and Technology

3.5%

Liberty University

3.5%

Drexel University

3.5%

Florida International University

2.6%

Villanova University

2.6%

University of California - Berkeley

2.6%

University of North Carolina at Greensboro

2.6%
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Majors

Business

30.6%

Management

6.8%

Electrical Engineering

6.3%

Nursing

5.8%

Computer Science

5.6%

Project Management

5.3%

Computer Information Systems

4.3%

Industrial Technology

3.8%

Mechanical Engineering

3.8%

Industrial Engineering

3.3%

Public Health

3.0%

Education

2.8%

Finance

2.8%

Engineering

2.5%

Biology

2.3%

Criminal Justice

2.3%

Computer Engineering

2.3%

Marketing

2.3%

Environmental Science

2.0%

Psychology

2.0%
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Degrees

Masters

37.3%

Bachelors

36.6%

Other

13.3%

Associate

5.9%

Certificate

3.5%

Doctorate

2.9%

Diploma

0.5%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Quality Program Manager Salaries

Job Title Company Location Start Date Salary
Program Manager II-OSG Core Quality or Other Microsoft Corporation Redmond, WA Jan 14, 2016 $131,100 -
$151,100
Program Manager II-ODG Core Quality or Other Microsoft Corporation Redmond, WA Aug 04, 2016 $129,311 -
$149,311
Program Manager II-OSG Core Quality or Other Microsoft Corporation Redmond, WA Feb 02, 2016 $125,243 -
$145,243
Program Manager, Quality Systems Medtronic, Inc. Fridley, MN Jan 10, 2016 $121,056 -
$133,712
SR. Aces Quality Program Manager Amazon Corporate LLC Seattle, WA Jan 01, 2016 $120,000 -
$160,000
SR. Aces Quality Program Manager Golden State FC LLC Tracy, CA Jun 15, 2015 $120,000 -
$160,000
Quality Program Manager Apple Inc. Cupertino, CA Aug 13, 2012 $120,000
Program Manager II-OSG Core Quality or Other Microsoft Corporation Redmond, WA Sep 02, 2016 $118,293 -
$138,293
Program Manager II-OSG Core Quality or Other Microsoft Corporation Redmond, WA Aug 27, 2015 $118,293 -
$138,293
Program Manager, Quality Systems Medtronic, Inc. Fridley, MN Oct 01, 2013 $112,715 -
$120,000
Staff Corp Quality Program Manager Sandisk Corporation Milpitas, CA Sep 03, 2014 $112,154 -
$120,000
Program Manager-OSG Core Quality or Other Microsoft Corporation Redmond, WA Feb 02, 2016 $105,000 -
$125,000
Pie Area Quality Champion (AQC) & Area Program Manager (APM) Micron Technology, Inc. Manassas, VA Jan 21, 2016 $103,867
Program Manager, Quality Sun Microsystems, Inc. Santa Clara, CA Oct 25, 2009 $100,530 -
$150,000
Quality Program Manager Seattle Cancer Care Alliance Seattle, WA May 12, 2016 $100,000
Program Manager-Global Quality Henry Schein, Inc. DC Oct 17, 2014 $95,940
Program Manager-Global Quality Henry Schein, Inc. Washington, DC Aug 14, 2014 $95,940
Trait Quality Program Manager Monsanto Company Saint Louis, MO Feb 18, 2013 $95,000
Quality Programs Manager Kellogg North America Company Battle Creek, MI Dec 03, 2015 $93,500
Cost Out Quality In Program Manager Amazon Corporate LLC Seattle, WA Oct 07, 2013 $90,000
Program Manager-Global Quality Henry Schein, Inc. DC Oct 17, 2011 $84,195
Quality Program Manager-Tractors AGCO Corporation Jackson, MN Feb 20, 2015 $76,650
Innovation Quality Programs Associate Manager Kellogg North America Company Battle Creek, MI Dec 03, 2012 $75,000
Associate Quality Program Manager/Innovation Kellogg North America Company Battle Creek, MI Dec 01, 2012 $71,600

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Top Skills for A Quality Program Manager

ProceduresQualityAssuranceProgramISOInternalAuditsProcessImprovementDeliverySafetySupplierQualityTestStrategyRegulatoryRequirementsOversightQualityImprovementResourceSigmaProjectManagementContinuousImprovementProductQualityCustomerSatisfactionWebCustomerService

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Top Quality Program Manager Skills

  1. Procedures
  2. Quality Assurance Program
  3. ISO
You can check out examples of real life uses of top skills on resumes here:
  • Created and implement risk management procedures to minimize probabilities of asset loss.
  • Managed adherence to Quality Assurance Program across 3 business segment queues supporting 250-300 agents.
  • Design Fabrication and Testing of Vibration Isolation Systems for Helicopter Environments, NASA Report.
  • Conducted numerous internal audits at all national sites in support of the business processes.
  • Developed requirements to achieve integration with legacy system, identified process improvements for data management and reporting.

Top Quality Program Manager Employers

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