Quality Program Manager remote jobs

About Invisible Invisible Technologies makes AI work. Our end-to-end AI platform structures messy data, automates digital workflows, deploys agentic solutions, measures outcomes, and integrates human expertise where it matters most. Our platform cleans, labels, and structures company data so it is ready for AI. It adapts models to each business and adds human expertise when needed, the same approach we have used to improve models for more than 80% of the world's top AI companies, including Microsoft, AWS, and Cohere. Our successes span industries, from supply chain automation for Swiss Gear to AI-enabled naval simulations with SAIC, and validating NBA draft picks for the Charlotte Hornets. Profitable for more than half a decade, Invisible reached $134M in revenue and ranked as the number two fastest growing AI company on the 2024 Inc. 5000. In September 2025, we raised $100M in growth capital to accelerate our mission of making AI actually work in the enterprise and to advance our platform technology. About The Role As a company redefining operations through AI innovation, our ability to deliver consistently high-quality outcomes is at the core of the value we provide to our clients. We are seeking a detail-oriented and impact-driven Delivery Quality Manager to ensure that our AI training and multilingual data operations maintain the highest standards of accuracy, consistency, cultural relevance, and linguistic excellence. In this role, you will work in close collaboration with some of the most influential organizations in generative AI and LLM development. You'll act as a quality guardian across our enterprise delivery programs-ensuring that our human-in-the-loop (HITL) workflows, advanced multilingual data generation processes, and high-touch client services operate at peak precision and reliability. You'll partner with Operations Managers, project leads, and client stakeholders to define and implement robust quality assurance protocols, drive performance improvements, and cultivate a culture of continuous enhancement across delivery teams. From proactive QA audits to root-cause analyses, you'll play a mission-critical role in maintaining the trust and satisfaction of some of the world's most forward-thinking AI labs and companies. This position requires an analytical mindset, a sharp eye for detail, and a passion for operational excellence. Success in this role means not only identifying problems-but creating scalable systems and frameworks to prevent them. You'll be on the front lines of building the standards that shape how human-generated data trains and improves the AI models of tomorrow. What You'll Do Cross-Functional Collaboration: Work closely with Delivery, Product, Engineering, and Customer Success teams to address quality concerns and build preventive measures. Process Optimization: Identify process inefficiencies or gaps in both AI data and multilingual pipelines, and work with relevant teams to streamline operations and improve delivery accuracy and speed. Reporting & Insights: Generate regular reports and insights on delivery performance trends, multilingual QA activities, and recommendations to leadership. Quality Assurance Strategy: Develop and implement comprehensive QA frameworks for large-scale AI data and multilingual delivery workflows, aligned with industry best practices and internal standards. Tooling & Automation: Evaluate and implement QA tools and automation frameworks to streamline quality checks and reduce manual errors across delivery pipelines. What We Need Bachelor's degree in Operations Management, Engineering, Computer Science, Linguistics, or related field. Proven expertise in language QA concepts and workflows, including linguistic quality assessment, cultural adaptation, and managing multilingual projects. 5+ years of experience in quality assurance, service delivery, or operations, preferably in a tech, localization or AI-focused environment. Deep understanding of delivery and multilingual lifecycles, QA methodologies, and performance metrics. Experience working in agile environments and using project management tools Strong analytical skills with experience in data-driven decision-making. Familiarity with AI/ML concepts and workflows is a strong plus. What's In It For You Invisible is committed to fair and competitive pay, ensuring that compensation reflects both market conditions and the value each team member brings. Our salary structure accounts for regional differences in cost of living while maintaining internal equity. For this position, the annual salary ranges by location are: Tier 1$132,000-$147,300 USDTier 2$120,000-$134,000 USDTier 3$108,000-$120,000 USD You can find more information about our geographic pay tiers here. During the interview process, your Invisible Talent Acquisition Partner will confirm which tier applies to your location. For candidates outside the U.S., compensation is adjusted to reflect local market conditions and cost of living. Bonuses and equity are included in offers above entry level. Final compensation is determined by a combination of factors, including location, job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process What It's Like to Work at Invisible: At Invisible, we're not just redefining work-we're reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what's possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won't just execute tasks-you'll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI. We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We're not for everyone, and we're okay with that. If you're looking for predictable routines, this isn't the place for you. But if you're driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you'll fit right in. Country Hiring Guidelines: Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility, most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process. AI Interviewing Guidelines: Our hiring team thoughtfully uses AI to support an efficient, engaging, and inclusive interview process. Since AI can also be a helpful tool for candidates, we've outlined expectations for using it ethically throughout your interview journey. Click here to learn more about how we use AI and our guidelines for candidates. Accessibility Statement: We're committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process at accommodation@invisible.email . Equal Opportunity Statement: We're an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law. Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.

Summary/Objective The Alliance Fugitive Emissions Quality Manager (QM) reports directly to the Director of Quality. The QM is an experienced professional in the field of emissions monitoring whose primary responsibility is to facilitate the corporate quality program for the Alliance Emissions Monitoring (AEM) business unit, encompassing LDAR (Leak Detection and Repair), Tracer Gas, and OGI (Optical Gas Imaging). This role requires an experienced professional with a deep understanding of Method 21 and LDAR best practices, along with strong leadership and organizational skills. This individual will collaborate with other members of the Quality team to identify and champion AEM and corporate continuous improvement initiatives. Essential Functions • Quality Program - Lead the management of a unified quality management system (QMS) across all LDAR, Tracer Gas, and OGI locations and projects. • Quality Oversight, Compliance, and Risk Assessment - Ensure Alliance meets all state and local regulatory requirements and corporate quality standards, as appropriate. Promote a risk-aware culture; ensure efficient and effective risk and compliance management practices. • Audit and Inspection Coordination - Plan and organize local and system audits. • Issue Resolution - Ensure investigation and documentation of all non-conformance/non-compliance issues and customer feedback, identifying root causes and management's timely resolution of necessary corrective actions. • Continuous Improvement - Establish and monitor quality KPIs and summarize for management. • Documentation - Regularly draft, review, and update QMS procedures and policies to ensure alignment with best practices and corporate/industry standards. Maintain and monitor corporate QA manual. • Ethics - Perform QA function independently to maintain autonomy from operations. • Safety - Work safely, promote safe work practices in others, and ensure adherence to established chemical hygiene plan, partnering with the ATG Safety team. • Performs other duties as required, including support of the corporate Quality program. Required Qualifications • Education - bachelor's degree preferred, combination of education and experience will be considered. Advanced certifications in quality management (e.g., ASQ Certified Quality Auditor or Six Sigma) preferred. • Experience - Minimum of 5 years of experience in the environmental support industry; minimum 2 years of QA experience required • Experience in change management, stakeholder engagement, and influencing people without authority along with the ability to harmonize diverse processes Knowledge, Skills & Abilities • Familiarity with application of US EPA Method 21 and applicable federal regulations including Parts 60, 61, 63, 65, 264, and 265; knowledge of Canadian federal and provincial regulations preferable • Excellent written and verbal communication skills, with the ability to communicate complex technical information to various stakeholders • Proficiency with LDAR data management programs and Microsoft Office Suite • Highly motivated to take ownership and drive initiatives with minimal direction • Refined attention to detail and excellent organizational skills • Valid driver's license; must be able to meet a Motor Vehicle Review in accordance with Company policy Supervisory Responsibilities The QM will lead others through collaborative efforts across departments. Managing the QA process may include direct reports and/or dotted-line representation to other team members. Work Environment This job operates primarily in an office environment, but field support may be necessary for specialty projects. We welcome applicants interested in hybrid and/or remote work arrangements. Physical Demands This job operates in an office setting. Prolonged periods sitting at a desk and working on a computer. Field visits may require walking, climbing, and observations. Travel Approximately 20%. Other Duties This job description is intended to describe the general nature and level of work performed by employees assigned to this position. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications. Additional job-related duties may be assigned. Alliance reserves the right to amend and change responsibilities to meet business and organizational needs as necessary with or without notice. Employee Benefits: Medical, Dental, and Vision Insurance Flexible Spending Accounts 401(K) Plan with Competitive Match Continuing Education and Tuition Assistance Employer-Sponsored Disability Benefits Life Insurance Employee Assistance Program (EAP) Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired after July 1st) Profit Sharing or Individual Bonus Programs Referral Program Per Diem & Paid Travel Employee Discount Hub In compliance with applicable Pay Transparency laws, Alliance Technical Group provides a range of compensation for job postings within locations that have these requirements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. The pay range for this position is depending upon the qualifications and direct work history details for the most applicable candidate. The range will vary from roughly $85-$95k yearly base salary. Final Pay rate will be evaluated and determined after interview process. Alliance Technical Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.

About the role: We're looking for an experienced Sales Quality Program Manager to join our pioneering Sales Quality Programs team. The Sales Quality Program Manager will partner with leadership and cross-functional stakeholders to uplevel and drive even stronger outcomes for our customers. You will support teams in all segments, implementing data monitoring systems, assessing compliance, and using business intelligence to drive improvements on both sides of the customer experience. The ideal candidate has experience in a customer-facing role, expertise in quality assurance operations for technical and non-technical customer teams, and can parse data to identify high-leverage opportunities. You'll join a team in building mode and help create a sustainable quality function and culture. This role reports to the Sr. Manager of GTM Quality Programs and is part of the Revenue Operations department. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. You have an innate curiosity about how businesses work: One day you'll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven't been met with the type of technology we offer. Our customers value earned trust and human relationships built over time. You want to be with the best: Samsara's high-performance culture means you'll be surrounded by the best and challenged to go farther than you have before. You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team. In this role, you will: Utilize best practices and tools from across the industry to ensure the highest standards of service are being delivered in all prospect and customer interactions Monitor interactions across various lines of business to assess quality of engagement and process compliance Implement mechanisms to track and ensure compliance with quality process requirements, call scoring, and calibration Drive investigative projects that identify opportunities to improve behaviors, processes, procedures, tools, training, and outcomes Collaborate across Sales and Sales Operations stakeholders to implement and ensure accountability in quality programs Leverage Large Language Models (LLMs), Excel, Google Sheets, Tableau, and similar tools to analyze data and derive actionable insights Deliver data-driven insights on the quality of sales team engagements across all segments, regions, and industries Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 4+ years of Sales, Enablement, Operations, Quality, Management Consulting, or Program Management experience, ideally in a SaaS environment or fast-paced IT consulting role Proven track record launching transformational quality projects that measurably increase team productivity and customer outcomes Ability to ramp up quickly on business priorities and derive insights from data Excel at building trust and communicating effectively with a wide variety of stakeholders, including account reps, managers, and technical roles Poise under pressure when working through issues in a fast-paced environment Strong attention to detail and a knack for process improvement and documentation An ideal candidate also has: Experience working with Gong and/or Salesforce Project management or industry certifications, e.g., COPC, PMP

Who You Are: The Quality Control (QC) Manager is responsible for maintaining the quality and reliability of products and services, establish testing procedures to determine mechanical, civil, and electrical repairs meet requirements of applicable codes, criteria, and regulations, and then documentation of these test results. The position is pertaining to recurring maintenance and minor repair of fuel facilities for the Department of Defense (DoD). *This position is contingent upon award. What You'll Do: Develop and implement a comprehensive quality control plan for maintenance and repair projects within the USACE RMMR program. This includes defining quality standards, establishing inspection and testing protocols, and ensuring compliance with applicable regulations and specifications. Provide leadership and oversight to project teams, contractors, and maintenance personnel regarding quality requirements. Ensure that quality activities are properly carried out throughout all project phases. Conduct regular inspections and audits to verify compliance with quality standards and project specifications outlined in the performance work statement and appendices. Utilize the three phases of quality control process to conduct preparatory, initial, and follow-up inspections. This may involve reviewing maintenance plans, performing visual inspections, and overseeing testing procedures to assess materials, workmanship, and repair processes. Identify and document any non-conforming work or materials. Collaborate with project stakeholders to develop corrective actions and track their implementation. Verify the effectiveness of corrective actions and ensure timely resolution of quality issues. Maintain accurate and detailed records of all quality control activities, including inspection reports, daily quality reports, test results, non-conformance reports, and corrective action documentation. Prepare comprehensive reports to communicate findings to project stakeholders, regulatory agencies, and senior management. Drive continuous improvement initiatives by analyzing quality control data, identifying trends, and implementing corrective and preventive measures. Regularly evaluate the effectiveness of quality control processes and recommend enhancements as needed. Collaborate with project teams, contractors, and regulatory agencies to foster a culture of quality and compliance. Provide training and guidance to maintenance and repair personnel on quality control procedures, standards, and best practices. Stay updated with relevant codes, regulations, and industry standards related to quality control in repair and maintenance. Ensure that all repair and maintenance activities comply with applicable regulatory requirements, including environmental, safety, and health regulations. This position may have supervisory responsibilities. If supervisory responsibilities exist, the individual must mentor subordinate staff. What You'll Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. QC Manager candidate must be either a graduate engineer or a graduate of construction management with a minimum of 5 years' experience on Operation and Maintenance of Fueling Facilities or shall have 10 years' experience on Operation and Maintenance of Fueling Facilities. Candidate shall have strong knowledge of construction, maintenance and repair methods, materials, and quality control standards. Familiarity with relevant codes, regulations, and industry standards pertaining to construction quality control. Current USACE EM 385-1-1 training or thorough demonstrated knowledge. Must be able to read, write and speak English fluently. Ability to read, analyze, and interpret common scientific and technical journals, financial reports, contracts, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors. Current Construction Quality Management for Contractors (CQM-C) issued by USACE/NAVFAC required or must have prior to start date. Certified Construction Quality Manager (CCQM), Certified Quality Auditor (CQA), or similar credentials, is desirable. Proficient in MS Office and MS Project and/or other software programs applicable to job type. Knowledge and ability to work in USACE RMS required. Successful results of preemployment screenings, including federal background check, MVR, and drug screen Comply with company drug and alcohol policy. Be authorized to work in the US or will be authorized by the successful candidate's start date. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires the individual to use the computer working at a desk in either an office or cubicle; must be able to talk and hear, reach with hands and arms, lift up to 10 pounds, stand, sit and walk. This position requires the individual to ascend and descend ladders, scaffolds, stairs. Candidate must be able to respond quickly to sounds and dangerous situations, if needed. Must be able to wear personal protective gear most of the day. Must have close and color vision, use depth and peripheral vision, and be able to adjust focus. Work Environment: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The typical noise level is moderate, business office with computers, printers and light traffic. Field work at construction and client sites may require employee to be exposed to outdoor weather conditions, electrical and mechanical parts. Employees will wear hard hats, steel toed boots and other appropriate safety equipment as needed. Travel Requirements: Occasional attendance at meetings and other on-site events at designated locations requires the ability to provide reliable transportation and maintain a current, valid driver's license and proof of insurance. Position will require travel at a frequency of up to 50% to domestic locations. Access to federal installations or other secure facilities may require security badges and employee must be able to obtain basic security clearances. Code of Ethics: All employees are expected to conduct business in accordance with the letter and spirit of relevant laws and refrain from dishonest or unethical conduct. Employees shall, during both working and nonworking hours, act in a manner which will inspire public trust in their integrity, impartiality and devotion to the best interests of the company, its customers and citizens. Travel Requirements: Routine attendance at meetings and other off-site events requires the ability to provide reliable transportation. Position may require occasional travel to domestic or foreign locations. Must maintain a current, valid driver's license and proof of insurance. Position will require travel at a frequency of 50% to domestic locations. Access to federal installations or other secure facilities will require security badges and employee must be able to obtain basic security clearances. Location Requirements This position will primarily be remote. Prefer east coast but can be anywhere in the continental US. Compensation Expected Salary: $75,000 - $85,000 per year Versar Global Solutions is providing the compensation range and general description of other compensation and benefits that the Company in good faith believes it might pay and/or offer for this position based on the successful applicant's education, experience, knowledge, skills, and abilities in addition to internal equity and geographic location. The Company reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law. Who We Are: Headquartered in Washington, DC, Versar Global Solutions provides full mission lifecycle solutions for challenges faced by our government and commercial Customers in the natural, built, and digital environments. With nearly 2,000 team members around the world, and a rich legacy spanning more than 70 years, Versar Global Solutions delivers a broad array of planning, analysis and risk management solutions, project and program management, operations and maintenance services, and information technology applications for environmental management and remediation projects, mission critical facilities and installations, and in support of readiness and contingency operations. EEO Commitment Versar Global Solutions is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Versar Global Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Versar Global Solutions expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran. Improper interference with the ability of Versar Global Solutions employees to perform their job duties is not tolerated. #LI-WJ1

A bit about this role: The IP Quality Program Manager for Inpatient is a high-impact, hands-on leader responsible for driving clinical quality, regulatory compliance, and operational efficiency across the Utilization Management (UM) department. This role combines advanced UM expertise, AI/LLM integration, and data-driven decision-making to transform clinical review, audit, and workflow operations. The Program Manager will oversee all Quality activities within the Inpatient Team, lead AI-powered audit initiatives, and ensure all IP processes meet Regulatory and CMS Regulations. This is a fast-paced, high-change environment requiring someone who thrives on operational challenges, can manage multiple priorities simultaneously, and is comfortable leading innovation at the intersection of clinical operations and technology Your Responsibilities and Impact will include: Lead New Hire Onboarding & Development - Build and maintain standardized training, assess learning milestones, and provide targeted re-education to support progression into more complex clinical reviews. Monitor & Improve OD Compliance - Partner with Compliance, A&G, and UM leadership to track OD timeliness, accuracy, and overturns; use insights to mitigate risk and drive continuous improvement. Integrate CMS Regulatory Updates - Stay current on OD-related CMS changes and embed updates into SOPs, training materials, and clinical review practices; proactively re-educate staff. Drive Clinical Decision Quality - Evaluate clinical decision-making for accuracy, consistency, and adherence to evidence-based criteria; use audits to identify trends and direct interventions. Lead Remediation & Quality Improvement - Develop and deliver corrective action plans, workflow refinements, and policy updates based on error patterns or emerging risks. Provide SME Guidance & Real-Time Coaching - Serve as a clinical and operational resource; support staff with real-time problem solving and reinforce best practices. Deliver Ongoing Education & IRR - Conduct in-services, case studies, and cross-functional learning sessions; manage IRR reviews and implement training based on results; maintain a comprehensive learning library. Maintain Clinical Tools & SOP Alignment - Curate job aids, decision tools, and supplemental materials; support annual SOP reviews to ensure accuracy, consistency, and compliance. Support Team Operations & Cross-Functional Work - Participate in weekly assignment planning, team meetings, committees, workflow changes, and partner-department initiatives; respond to interdepartmental questions. Advance AI/LLM Adoption in Clinical Practice - Utilize AI/LLM models to strengthen decision quality and predictive analytics; implement AI-driven tools; train staff on effective use of AI in clinical workflows. Required skills and experience: Strong clinical expertise with an unrestricted RN license and 5+ years of nursing experience, including at least 4 years in health plan Utilization Management; prior provider-side clinical experience preferred. Demonstrated leadership, collaboration, and coaching abilities, with experience training or teaching nurses/clinicians in complex clinical and regulatory topics. Advanced analytical, strategic thinking, and problem-solving skills, with the ability to navigate complexity and balance multiple priorities in a fast-paced or startup environment. In-depth knowledge of Medicare Advantage, CMS guidelines, and regulations governing claims, appeals, and grievances, with proven ability to apply compliance requirements in daily operations. Experience with AI/LLM technologies, including applying AI tools to clinical decision-making, operational workflows, or reviewer support. Member- and colleague-centric mindset, demonstrating empathy, service orientation, and commitment to high-quality, compliant care delivery. Desired skills and experience: Certified InterQual Trainer and/or Certified Coder #LI-DS1 #LI-Remote Salary Range: $80,000-$120,000 / year The pay range listed for this position is the range the organization reasonably and in good faith expects to pay for this position at the time of the posting. Once the interview process begins, your talent partner will provide additional information on the compensation for the role, along with additional information on our total rewards package. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Our Total Rewards package includes: Employer sponsored health, dental and vision plan with low or no premium Generous paid time off $100 monthly mobile or internet stipend Stock options for all employees Bonus eligibility for all roles excluding Director and above; Commission eligibility for Sales roles Parental leave program 401K program And more.... *Our total rewards package is for full time employees only. Intern and Contract positions are not eligible. Healthcare equality is at the center of Devoted's mission to treat our members like family. We are committed to a diverse and vibrant workforce. At Devoted Health, we're on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That's why we're gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company - one that combines compassion, health insurance, clinical care, service, and technology - to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we've grown fast and now serve members across the United States. And we've just started. So join us on this mission! Devoted is an equal opportunity employer. We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted's Code of Conduct, our company values and the way we do business. As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke - the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association's Innovators' Network and CVS Health Point Solutions Management platform. Visit ****************** for more information. About the Role: As Manager, Quality and Manufacturing, you will own both quality engineering and manufacturing engineering functions for our hardware products. You will ensure production readiness, product quality, process capability, and smooth issue resolution from prototype through mass production. Reporting into our Senior Director, Product and Manufacturing Operations, you will collaborate closely with suppliers, engineering, program management, and operations teams. You will create the structure, tools, and processes that enable consistent, high-quality manufacturing outcomes. Responsibilities Validate manufacturing readiness for NPI builds, including tools, fixtures, process flow, and documentation Partner with engineering teams on DFM and DFA reviews, qualification testing, and readiness milestones Create and maintain quality control plans across IQC, IPQC, and OQC processes Define and implement manufacturing process controls, test requirements, and build validation plan Lead structured root cause analysis using 8D, 5 Why, and Fishbone methodologies Drive corrective and preventive actions and verify long-term effectiveness Conduct line audits, capability studies (Cp and Cpk), and SPC monitoring to assess process health Monitor yields, reduce defects, and drive continuous improvement across production lines Assess supplier capability and lead onsite production reviews and factory evaluations Define incoming inspection criteria, sampling plans, and supplier quality alignment Maintain detailed build documentation, quality dashboards, and audit reports Qualifications 7+ years of experience in quality engineering, manufacturing engineering, or a related hardware-focused discipline Hands-on experience with production lines, fixtures, test equipment, and hardware manufacturing processes Strong understanding of quality systems including ISO 9001, ISO 13485, PFMEA, SPC, and Six Sigma Proven experience leading root cause analysis and driving corrective actions Experience working with contract manufacturers and suppliers, preferably in Asia Strong analytical skills with the ability to interpret yield trends, SPC data, capability studies, and defect data Excellent communication skills with the ability to present findings and recommendations Experience supporting NPI builds and high-volume product ramp is preferred Familiarity with reliability testing and environmental qualification is preferred Knowledge of hardware system integration spanning mechanical and electrical components is preferred Experience with DOE, process optimization, or Lean Manufacturing is preferred Mandarin language proficiency is a plus The US base salary range for this full-time position is $140,000.00 to $160,000.00. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the salary only, and do not include equity or benefits. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.

This job is responsible for ensuring compliance with WellSky's Utilization Management and Quality Improvement Program by serving as a clinical expert on state and federal regulations. The scope of this job includes analyzing and presenting data to establish best practices across post-acute health care settings, including LTACHs, IRFs, SNFs, and Home Health facilities. We invite you to apply today and join us in shaping the future of healthcare! Key Responsibilities: Facilitate activities related to performance measurement and outcomes, ensure the organization meets CMS, NCQA, and other regulatory standards, stay updated on relevant regulatory changes, and support their integration into practices. Generate and validate reports to monitor performance across health plan contracts, ensuring accuracy and alignment with requirements. Conduct regular audits of UM decisions, case documentation, turnaround times, and adherence to other CMS and NCQA requirements. Understand how the UM Program is driven by the NCQA UM standards to ensure UM Program meets all NCQA requirements for accreditation. Prepare and lead committee meetings on a monthly and quarterly basis, driven by NCQA requirements. Prepare detailed quality reports, identify and analyze trends, and present findings to leadership with actionable recommendations. Support implementing corrective action plans when scoring variances occur. Support quality improvement project initiatives. Prepare for regulatory, accreditation, and contractual audits, and contribute to the remediation and documentation of audit findings. Perform other job duties as assigned. Required Qualifications: At least 4-6 years relevant work experience. Experience leading quality improvement projects and committee work. Bachelor's Degree or equivalent work experience. Preferred Qualifications: Active, unrestricted license: RN, PT, OT or SLP, with a bachelor's degree in a related field or a combination of education and experience that includes pertinent clinical experience and advanced working knowledge of CMS standards and guidelines. At minimum, 1-2 years of working knowledge of NCQA UM accreditation standards. Must be able to prioritize, plan and handle multiple tasks and demands simultaneously, with competing deadlines. Excellent in manipulating and sorting data for analytics and reporting. Prior experience owning client compliance SLAs and ensuring success in meeting SLA requirements. Job Expectations: Willing to work additional or irregular hours as needed. Must work in accordance with applicable security policies and procedures to safeguard company and client information. Must be able to sit and view a computer screen for extended periods of time. Travel approximately 10%. #LI-PG1 # Remote WellSky is where independent thinking and collaboration come together to create an authentic culture. We thrive on innovation, inclusiveness, and cohesive perspectives. At WellSky you can make a difference. WellSky provides equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law. WellSky is proud to be a drug-free workplace. Applicants for U.S.-based positions with WellSky must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Certain client-facing positions may be required to comply with applicable requirements, such as immunizations and occupational health mandates. Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky: Excellent medical, dental, and vision benefits Mental health benefits through TelaDoc Prescription drug coverage Generous paid time off, plus 13 paid holidays Paid parental leave 100% vested 401(K) retirement plans Educational assistance up to $2500 per year

Under the general direction of the Director of the MassHealth Quality Office (MQO) in the Office of Clinical Affairs (OCA), or designee, the Quality Program Manager is responsible for managing quality-related activities for MassHealth quality programs. Responsibilities ESSENTIAL FUNCTIONS: Quality Program Strategy and Design: Collaborate with the Director, or designee, and MassHealth program teams (including the MassHealth Office of Behavioral Health, the MassHealth Office of Long-Term Services and Supports, the MassHealth Office of Provider and Pharmacy Programs, and or the MassHealth Payment and Care Delivery Innovation team) on development of strategy and design of quality programs including for behavioral health providers, Integrated Care Programs, and acute hospitals. Collaborate with MQO leadership and MassHealth program teams to develop program elements including: Selection of quality and health equity measures Setting of performance targets Establishing and testing performance assessment methodologies Maintaining and updating contractual and regulatory documents to accurately reflect quality program design Work with MassHealth, MQO, and OCA to ensure that organization-wide quality initiatives are aligned and advancing MassHealth quality strategic goals Quality Program Implementation & Program Management: Act as a subject matter expert on quality improvement, quality measurement, and evaluation. Provide consultation and leadership in quality measurement and evaluation to MassHealth and OCA program staff Maintain current knowledge of major national quality initiatives and directions related to Medicaid programs Establish and maintain linkages within OCA, MassHealth, and other UMass Chan Medical School departments to develop and staff quality related projects for the MassHealth organization. Provide strategic input and direction for the Quality Office in designing and implementing quality improvement activities for MassHealth quality programs. Manage day-to-day logistics and operational needs of the program, convening and providing overall direction to program teams, and identifying and addressing problems which may adversely affect performance of the program Coordinate formal communications and meetings among senior program leadership, as well as working with senior departmental management regarding program needs and concern Quality Stakeholder Engagement: At the direction of the MQO director, represent the Quality Office's work at the state, regional and national levels (research planning, scientific study groups, conferences, and committees). Cross-Cutting Quality Initiatives: Collaborate with a staff of individuals who provide direct support to MassHealth Programs and conduct the activities of the MassHealth Quality Office. Hire, advise and directly supervise and evaluate performance of other staff, as applicable. Provide functional supervision of other specific project/program staff as needed Review and monitor compliance with the federal and state regulations. Perform other duties as required. Qualifications REQUIRED QUALIFICATIONS: Masters Degree or equivalent in Health Care or Business Administration, Public Health, or a quality related health care field. 2-3 years experience with health care quality measurement and performance programs Experience with acute hospital, behavioral health, and/or long-term services and supports quality measurement Experience working in a matrixed environment Demonstrating excellent communication and presentation skills, both oral and written

Why Work at SMA America At SMA America, we believe in Energy that Changes . Since 1981, we've been developing innovative solar technology that simplifies, secures, and enhances the performance of photovoltaic systems - all while pushing the boundaries of what's possible in clean energy. But we're not just transforming power - we're empowering people. We've built a culture where bold ideas are welcomed, collaboration is second nature, and your career growth truly matters. With our Rocklin, CA headquarters as the hub, we offer a hybrid work model, competitive benefits, and a team-driven environment where your impact is seen and felt. Whether you're a sales expert, service pro, or engineering innovator, if you're ready to join a purpose-driven team committed to shaping the future of energy - we'd love to meet you. PURPOSE OF POSITION The Customer Quality Manager is accountable for the substantial timely management, tracking and coordination of any customer related quality topics in the US. The position ensures alignment and close teamwork with the customer quality team at the headquarters, supporting fast communication, a unified direction and mindset. PRIMARY DUTIES / RESPONSIBILITIES Leads, drives and tracks quality activities by supporting complete problem resolution of product failures with customer impact. Supervises and manages special projects with customer quality impact as needed or required. Initiates and manages the verification process of product problems or failures in a global network. Drives and tracks corrective actions utilized in the defined 8D steps. Manages, coordinates and tracks remedial actions with Supplier Quality Managers, Engineering, Service personnel as required in resolving product quality issues. Tracks and follows up on quality-related actions with all involved functions (Sales, Service, Production, Development) and escalates if deadlines are missed or deliverables are not met. Interfaces with customers to drive continuous quality improvement and facilitates customer audits or assessments upon request. Participates in on-site evaluations of non-conforming products in the field. Prepares documentation for decision making process within the global Quality Circle process. Applies statistical methods to track, trend, and analyze quality data related to non-conforming products reported by customers. Interfaces with international colleagues in the continual improvement of product/system/solution quality. Other duties as may be assigned by supervisor or management. REQUIRED RELEVANT PROFESSIONAL EXPERIENCE Bachelor's degree in engineering or electrical engineering (Master's preferred) or related field, or similar education At least 10 years of experience in the customer quality management field in a manufacturing environment Expertise in 8D method for corrective action and the quality tools 5-Why, Ishikawa diagramming, and pareto analysis. Profound project management skills especially including action tracking and special project management. Excellent communication skills in negotiations with critical / opposing parties. Ability to present information to formal mid/high-level management boards on quality issues. Excellent communication, leadership, and cross-functional collaboration skills. Strong skills in office suite: Word, Excel, Project, PowerPoint, and statistical software packages. Ability to travel occasionally. Working knowledge in JIRA, Salesforce, SAP, and CRM is a plus. Acts with an entrepreneurial mindset Certification in quality management (e.g., CQE, CQA, Six Sigma). Experience in solar, automotive, aerospace, electronics, or similar regulated industries. WE OFFER The salary range for this position is $104,000-134,000 per year, dependent upon experience Comprehensive benefits including health, dental and vision coverage (including $0 premium options) Dedicated Hybrid Schedule: In-Office Tuesday and Thursdays; remote on Monday, Wednesday, and Fridays 401(k) plan with company match Opportunities for professional development and training Inclusive, collaborative, and innovative work environment Our EEO Policy We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law. In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application. Our Privacy Policy During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA. For unsuccessful job applicants, [SMA may retain your application for internal records or for future recruitment purposes]. If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the “CCPA”). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information. If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com

ABOUT ORSINI Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind OUR MISSION Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind. CORE VALUES At the heart of our company culture, the Orsini LIVE IT Core Values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work. COMPENSATION & LOCATION The salary range for this role is $140,000-$155,000, compensation will be determined based on a combination of factors, including skills, experience, and qualifications. This remote position within the United States and may involve overnight travel for customer and internal meetings. POSITION SUMMARY The Director, Quality leads Orsini's enterprise Quality Management Program for rare disease specialty pharmacy operations. This role develops and executes the annual Quality Plan; ensures compliance with accreditation standards (URAC, ACHC, NABP) and applicable regulations (HIPAA, FDA, DEA, State BOP); oversees internal and external audits, vendor quality, deviation/CAPA management, document control; and partners cross-functionally to improve patient safety, clinical effectiveness, and operational excellence. The Director advances a culture of continuous improvement through data-driven insights, risk mitigation, and transparent reporting to senior leadership. ESSENTIAL JOB DUTIES: Quality System Leadership * Own the Quality Management System (QMS), including policies, SOPs, work instructions, forms, and quality records. * Ensure timely document lifecycle management (draft, review, approval, training, archival) and maintain accreditation readiness. * Lead Quality Management Committee (QMC) governance and quarterly reporting. Accreditation & Regulatory Compliance * Maintain full compliance with URAC, ACHC, and NAPB standards. * Lead re-accreditation cycles, readiness assessments, gap remediation, and evidence documentation. Audit & Inspection Management * Plan and execute internal audits and vendor audits; coordinate client audits and regulatory inspections. * Track findings, risk-rank issues, manage corrective and preventitive actions (CAPA), and verify effectiveness. * Report audit outcomes, trends, and closure timelines to senior leadership. Deviation, CAPA & Change Control * Oversee deviation/incident management, root cause analysis, CAPA development, and change control. * Analyze trends, implement preventitive measures, and communicate lessons learned across teams to reduce repeat events. Vendor Quality Oversight * Oversight of the vendor qualification and monitoring program for specialty distribution, cold chain logistics, and service providers. Maintain quality agreements, scorecards, audits, and CAPA for vendors. * Collaborate with Supply Chain to mitigate risk and improve performance. People Leadership & Development * Manage and develop quality staff; set goals, coach performance, support career development, and foster engagement. * Ensure staffing and succession planning for critical functions. Strategic Projects & Continuous Improvement * Lead cross-functional initiatives to improve patient safety, data integrity, dispensing accuracy, cold-chain reliability, and patient experience. * Utilize Lead/Six Sigma tools, statistical analysis, and dashboards to prioritize and track improvements. Collaboration & Key Stakeholders * Works closely with Pharmacy Operations, Clinical Services (nursing, pharmacists), Patient Services, Compliance/Privacy, IT/Data & Analytics, Supply Chain/Logistics, Client Services, and Finance. Interfaces with accreditation bodies, auditors, payers, manufacturers (including REMS programs), and key vendor. Disclaimer: The information written in this indicates the general nature and level of work to be performed. This is not designed to contain or be interpreted as totally comprehensive of every job duty, responsibility, or qualification required by an employee assigned to this job. While employed in this position, an employee may be required to perform other assignments not listed in this job description. EXPERIENCE & EDUCATION * 5+ years of quality assurance experience in specialty pharmacy or healthcare, with at least 3+ years in management capacity. * Accreditation (URAC/ACHC) experience required; cold-chain and REMS program exposure preferred. * Bachelor's degree in business, Healthcare, Pharmacy, or related, required; PharmD/advanced degree preferred. * Certifications & Training (preferred): CQIA/CQA, Six Sigma/Lean, CPPS (patient safety) KNOWLEDGE * Deep expertise in People Operations, such as payroll, benefits, compensation, and workforce planning. * Strong understanding of employment laws and regulations (federal, state, local). * Knowledge of compensation frameworks, pay equity principles, and benefits regulations (ERISA, ACA, HIPPA, FLSA). * Proficiency with HRIS systems, reporting tools, and analytics platforms. * Experience leveraging technology, AI, and external resources to optimize People processes. * Awareness of emerging HR technologies and vendor solutions. SKILLS * Expert knowledge of quality systems, accreditation standards, and audit methodologies. * Strong analytical skills: root cause analysis, risk assessment (FEMA), and statistical trending. * Outstanding written/verbal communication; executive reporting and presentations. * Ability to lead cross-functional teams, influence without authority, and manage change. * Proficiency with QMS platforms, document control, learning management systems (LMS), and dashboard tools. * Demonstrated commitment to patient safety, data integrity, and continuous improvement. EMPLOYEE BENEFITS We offer a comprehensive benefits package designed to support your health, financial security, and overall well-being: * Medical Coverage, Dental, and Vision Coverage * 401(k) with employer match * Accident and Critical Illness coverage * Company-paid life insurance options * Generous PTO, paid holidays, and floating holidays * Tuition reimbursement program. * Hybrid work environment Equal Employment Opportunity Orsini Rare Disease Pharmacy Solutions is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or present or past disability (unless the nature and extent of the disability precludes performance of the essential functions of the job with or without a reasonable accommodation) in accordance with local, state and federal laws. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Telix Pharmaceuticals is a dynamic, fast-growing radiopharmaceutical company with offices in Australia (HQ), Belgium, Japan, Switzerland, and the United States. Our mission is to deliver on the promise of precision medicine through targeted radiation. At our core, we exist to create products that seek to improve the quality of life for people living with cancer and rare diseases. You will be supporting the international roll-out of our approved prostate cancer imaging agent and helping us to advance our portfolio of late clinical-stage products that address significant unmet need in oncology and rare diseases. See Yourself at Telix The Manager, Clinical Quality will be part of a Telix team responsible for establishing, implementing and maintaining appropriate quality assurance processes and documented procedures to ensure that clinical trials are conducted and data are generated, recorded and reported in compliance with the protocol, GCP and the applicable regulatory requirement(s). The Manager, Clinical Quality will be responsible for planning, conducting and reporting audits and assessments of Good Clinical Practices (GCPs) Good Pharmacovigilance Practices (GVP), and Good Clinical Laboratory Practices (GCLPs) vendors, clinical investigator sites, laboratories, databases, essential documents, systems, processes and procedures. This position will be dedicated to providing quality oversight and compliance support to Telix's early and late-stage assets. Key Accountabilities Plan, arrange, schedule and conduct audits and assessments to ensure compliance with Good Clinical Practices (GCPs) Good Pharmacovigilance Practices (GVP), and Good Clinical Laboratory Practices (GCLPs). Ensure accurate audit documentation from audits of Clinical Investigator Sites, CROs, supporting laboratories, monitoring organizations and other vendors by writing audit plans, audit agendas and audit reports as well as tracking audit responses and resulting CAPAs. Drive inspection preparation activities for regulatory authority GCP/GCLP/GVP inspections and guide coordination of inspection responses. Provide Quality oversight and compliance support for Telix study, program, development and matrix teams by attending meetings, representing Clinical Quality and reviewing essential documents. Ensure accurate and timely review, investigation and closure of temperature excursions, product complaints and clinical trial related investigations. Review critical processes and procedures to identify gaps in standards, procedures and technologies that are a risk toclinical trial quality. Participate in initiatives related to critical quality processes such as risk management, data management, trial management, and investigational product management. Collaborate with the Clinical Operations team to write, revise, and approve appropriate SOPs, Work Instructions and Forms. Education and Experience Bachelor's degree in Life Sciences or related discipline, or equivalent experience in lieu of degree; Master's degree preferred American Society for Quality (ASQ) Certification in Quality Auditing, Quality Management, Six Sigma Green Belt or Six Sigma Black Belt preferred 7+ years of experience in Clinical Quality for Manager level or 9+ years in Clinical Quality for Sr. Manager level leading teams in the biotech/pharmaceutical industry Experience with FDA, TGA, PMDA, ICH and EMEA guidelines and regulations Excellent time management skills and the ability to work with a sense of urgency Strong oral and written communication including the ability to present information clearly and logically Ability to prioritize and manage multiple projects to meet critical deadlines Strong attention to detail and problem-solving skills Works effectively in a team environment Travel: 10% - 20% a year Key Capabilities Ethical Behavior: Act with integrity and demonstrate a commitment to ethical behavior in all interactions with colleagues and stakeholders. Collaboration: Work effectively as a part of a team, actively sharing knowledge and expertise to achieve common goals Commitment to excellence: Take pride in your work and consistently strive for excellence in everything you do Strong communication skills: Able to communicate effectively with colleagues and stakeholders at all levels, using clear and concise language. At Telix, we believe everyone counts, we strive to be extraordinary, and we pursue our goals with determination and integrity. You will be part of an engaged and supportive group of colleagues who all have a shared purpose: to help people with cancer and rare diseases live longer, better quality lives. Being a Telix employee means being a part of a unique, global, interdisciplinary team working to deliver what's next in precision medicine. We have hybrid and remote employees located all around the world. We offer competitive salaries, annual performance-based bonuses, an equity-based incentive program, generous vacation, paid wellness days and support for learning and development. Telix Pharmaceuticals is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. VIEW OUR PRIVACY POLICY HERE

Shift: Day Exempt/Non-Exempt: Exempt Business Unit: ForHealth Consulting Department: ForHealth Consulting - Office Of Clinical Affairs - W401300 Job Type: Full-Time -W60- Non Unit Professional Num. Openings: 1 Post Date: Sept. 11, 2025 Work Location: Hybrid Salary Minimum: USD $80,000.00/Yr. Salary Maximum: USD $95,000.00/Yr. POSITION SUMMARY: Under the general direction of the Director of the MassHealth Quality Office (MQO) in the Office of Clinical Affairs (OCA), or designee, the Quality Program Manager is responsible for managing quality-related activities for MassHealth quality programs. ESSENTIAL FUNCTIONS: Quality Program Strategy and Design: * Collaborate with the Director, or designee, and MassHealth program teams (including the MassHealth Office of Behavioral Health, the MassHealth Office of Long-Term Services and Supports, the MassHealth Office of Provider and Pharmacy Programs, and or the MassHealth Payment and Care Delivery Innovation team) on development of strategy and design of quality programs including for behavioral health providers, Integrated Care Programs, and acute hospitals. Collaborate with MQO leadership and MassHealth program teams to develop program elements including: * Selection of quality and health equity measures * Setting of performance targets * Establishing and testing performance assessment methodologies * Maintaining and updating contractual and regulatory documents to accurately reflect quality program design * Work with MassHealth, MQO, and OCA to ensure that organization-wide quality initiatives are aligned and advancing MassHealth quality strategic goals Quality Program Implementation & Program Management: * Act as a subject matter expert on quality improvement, quality measurement, and evaluation. * Provide consultation and leadership in quality measurement and evaluation to MassHealth and OCA program staff * Maintain current knowledge of major national quality initiatives and directions related to Medicaid programs * Establish and maintain linkages within OCA, MassHealth, and other UMass Chan Medical School departments to develop and staff quality related projects for the MassHealth organization. * Provide strategic input and direction for the Quality Office in designing and implementing quality improvement activities for MassHealth quality programs. * Manage day-to-day logistics and operational needs of the program, convening and providing overall direction to program teams, and identifying and addressing problems which may adversely affect performance of the program * Coordinate formal communications and meetings among senior program leadership, as well as working with senior departmental management regarding program needs and concern Quality Stakeholder Engagement: * At the direction of the MQO director, represent the Quality Offices work at the state, regional and national levels (research planning, scientific study groups, conferences, and committees). Cross-Cutting Quality Initiatives: * Collaborate with a staff of individuals who provide direct support to MassHealth Programs and conduct the activities of the MassHealth Quality Office. * Hire, advise and directly supervise and evaluate performance of other staff, as applicable. Provide functional supervision of other specific project/program staff as needed * Review and monitor compliance with the federal and state regulations. * Perform other duties as required. REQUIRED QUALIFICATIONS: * Masters Degree or equivalent in Health Care or Business Administration, Public Health, or a quality related health care field. * 2-3 years experience with health care quality measurement and performance programs Experience with acute hospital, behavioral health, and/or long-term services and supports quality measurement * Experience working in a matrixed environment * Demonstrating excellent communication and presentation skills, both oral and written Posting Disclaimer: This job posting outlines the primary responsibilities and qualifications for the role but is not intended to be an exhaustive list. Duties and expectations may evolve in response to the needs of the department and the broader institution. In alignment with our commitment to pay transparency, the base salary range for this position is listed above (exclusive of benefits and retirement). At UMass Chan Medical School, final base salary offers are determined based on a combination of factors, including your skills, education, and relevant experience. We also consider internal equity to ensure fair and consistent compensation across our teams. Please note that the range provided reflects the full base salary range for this position. Offers are typically made within the midrange to allow for future growth and development within the role. In addition to base pay, UMass Chan offers a comprehensive Total Rewards package, which includes paid time off, medical, dental, and vision coverage, and participation in a 401(a)-retirement plan, with the option to contribute to a voluntary 403(b) plan. UMass Chan welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.

Quality Program Manager - Health Plan Medicare Advantage Stars Remote The Quality Program Manager - Health Plan Medicare Advantage Stars is tasked with serving as a health plan Star Ratings Subject Matter Expert (SME) who is experienced at using Stars data, CMS Star Rating Technical Notes and HPMS memos to develop and implement best-practice interventions that result in improved Star ratings. The Health Plan Medicare Advantage Stars Quality Program Manager will: Develop and implement best-practice interventions to improve Medicare Advantage Star Ratings, driving clinical quality indicators (HEDIS Star metrics), CAHPS, and HOS efforts. Utilize reports and dashboards to identify and socialize Star rating trends, gaps, and areas for improvement and use the data to develop action and monitoring plans. Collaborate with various health plan departments (care management, customer service, outreach, product, sales, marketing, etc.) to develop and implement best-practice Stars initiatives that result in improved ratings. Ensure compliance with CMS Stars deliverables (e.g.: plan previews, final HEDIS, CAHPS, HOS results) and keep abreast of changes affecting Star Ratings (e.g.: measure changes, weights, cut points). Monitor and report on Stars program performance, delivering insights, interventions, impact to workgroups, committees, executives. Develop and manage relationships with external partners, stakeholders, vendors involved in Stars initiatives. Demonstrate strong project management skills, capable of organizing, facilitating, and managing multiple projects and programs simultaneously. Fully understand health plan operations and levers that result in Medicare Advantage Stars improvement. Health plan Medicare Stars experience, and understanding is critical in this role. Providence welcomes virtual work for applicants who reside in one of the following States: Washington Oregon Required Qualifications: Bachelor's Degree -OR- Master's Degree in Public Health, Business Administration, Health Science, Health Services Administration, or other healthcare or business-related field -OR- a combination of equivalent education and work experience 3 or more years of related experience working in, or with a managed care organization or clinical setting in a managed care environment 3 or more years of experience in project management or program management Demonstrated experience in program planning, development, and evaluation Preferred Qualifications: Experience in quality management principles, tools, and techniques 5 or more years of experience in project management or program management Experience with Stars program oversight, including intervention development and implementation for clinical quality (Stars HEDIS) measures, CAHPS, HOS Deep understanding of the Medicare Advantage Stars program, CMS Star Rating Technical Notes, HPMS memos, and ability to interpret, communicate, and action CMS guidance specific to the Stars program Salary Range by Location: Oregon: Non-Portland Service Area: Min: $42.08, Max: $65.32 Oregon: Portland Service Area: Min: $45.14, Max: $70.07 Washington: Western - Except Tukwila: Min: $47.05, Max: $73.04 Washington: Southwest - Olympia, Centralia: Min: $45.14, Max: $70.07 Washington: Clark County: Min: $45.14, Max: $70.07 Washington: Eastern: Min: $40.16, Max: $62.35 Washington: Southeastern: Min: $42.08, Max: $65.32 Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

The Global Quality Large Molecule Analytical Sciences (GQLMAS) team is responsible for the establishment and performance of commercial large molecule analytical techniques, including method development, validation, troubleshooting, transfers as well as stocking and supplying critical reagents to global laboratories. We collaborate with both internal teams and outsourced partners. Our team is fast paced, highly motivated, and focused on advancing our Company's large molecule pipeline as well as supporting growth and performance of existing licensed products. Specific job responsibilities could include analytical method development, troubleshooting, validation, sample testing supporting process development/changes, and logistical support for sample management and shipments, all while providing hands-on experience in a GMP environment. Interested candidates should have the following Experience with pipettes, balances, pH meters, biosafety cabinets, and/or fume hoods. Experience with documenting experimentations including objectives, reagents, procedure, results, and conclusions. Experience in one or more of the following analytical laboratory techniques: Cell culture techniques: mammalian cell culture, cell-based assays, virus plaque, virus TCID50, Attribute testing: ELISA, BCA, Bradford, UPLC/HPLC, cIEF, CE, LC-MS, UV-Vis, DLS, MALS/RI, CCIT, ICP-MS Microbial techniques: kinetic turbidimetric/chromogenic, sterility, environmental monitoring, microbial limits testing Or interest in learning logistics of Good Manufacturing Practices (GMP) sample movement. Ability to work independently and within a cross-functional teams. Ability to learn new techniques. Good technical, communication (oral and written), interpersonal, and teamwork skills. Required Education and Experience: Candidates must be currently working toward B.S. in Biology, Biochemistry, Chemistry, Logistics or a related field. Education Minimum Requirement: Minimum of three (3) years in a BS -OR- in a MS program in one of the following disciplines: Biology Biochemistry Chemistry Molecular Biology Virology Logistics Candidates must be successful candidates will possess strong interpersonal and writing skills, with attention to detail and the ability to work independently. Please note that this position may be closed before the posted end date or may remain open longer, at the discretion of the company. Salary range: The salary range for this role is $39,600.00-$105,500.00 USD MD2026 FTP2026 Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts U.S. Hybrid Work Model Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”. San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Intern/Co-op (Fixed Term) Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: Not Indicated Valid Driving License: No Hazardous Material(s): N/A Required Skills: Assay, Assay, Biochemistry, Business, Cell-Based Assays, Cell Cultures, Clinical Research, Cloud Data Catalog, Communication, Data Analysis, Database Management, Data Science, Data Security, Data Visualization, Data Wrangling, Detail-Oriented, Event Planning, GMP Compliance, Immunochemistry, Key Performance Indicators (KPI), Laboratory Techniques, Mammalian Cell, Mammalian Cell Culture, Molecular Biology, Production Process Development {+ 5 more} Preferred Skills: Job Posting End Date: 11/3/2025 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Drive quality metrics for forgings & materials team, including action plan preparation and implementation. Directs projects and teams for timely resolution of quality escapes, CIDs, SPRs and other key/critical processes within GE Aerospace's Quality Systems. Prepare communications and be active part of the resolution process. Own supplier metrics, actively working with suppliers to close CAPA's and improvements utilizing supplier scorecards. Documenting and driving improvement plans where needed. Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of GE Engineering, Sourcing, Engine Programs and Quality relationships. **Job Description** **Role and Responsibilities** + Manage business metrics for forgings and materials. + Partner with Quality Manager(s) to provide support to Supplier Quality Engineers (SQEs) and Suppliers to drive metric improvements. + Mentors and facilitates Team Members for emerging QEMs, and other aspects of Supplier Quality and Quality Manager's roles. + Utilize Zero Defects and related problem-solving tools to develop and manage action plans to meet key metrics. + Develop and implement supplier quality standards and processes for forgings and materials. + Monitor supplier performance and ensure compliance with GE Aerospace's quality requirements. + Conduct supplier audits and assessments to identify risks and opportunities for improvement. + Lead root cause analysis and corrective action processes for supplier-related quality issues. + Collaborate with suppliers to resolve non-conformances and prevent recurrence. + Continuous Improvement: + Drive Lean and Six Sigma initiatives to improve supplier quality and reduce defects. + Partner with suppliers to implement process improvements and enhance product quality. + Work closely with engineering, manufacturing, and procurement teams to ensure alignment on quality standards. + Support new product introduction (NPI) by ensuring supplier readiness and capability. + Ensure suppliers meet regulatory and industry standards, including AS9100, ISO 9001, and other relevant certifications. + Maintain accurate documentation of supplier quality metrics, audits, and corrective actions. + Identify and mitigate risks in the supply chain related to forgings and materials. + Develop contingency plans to address potential disruptions. + International and domestic travel up to 15% **Required Qualifications** + Bachelor's Degree from an accredited college or university with a minimum of 4 years quality and/or sourcing experience or a high school diploma/GED + minimum of 5 years' quality and/or sourcing experience NOTE: Military experience is equivalent to professional experience. **Desired Qualifications** + Strong oral and written communication skills. + Strong interpersonal and leadership skills. + Demonstrated ability to analyze and resolve problems. + Demonstrated ability to lead programs / projects. + Ability to document, plan, market, and execute programs. + Established project management skills. + Strong knowledge of GE Quality IT systems. + Strong knowledge of GE Quality Specifications and non-conformance resolution processes. + Humble: respectful, receptive, agile, eager to learn + Transparent: shares critical information, speaks with candor, contributes constructively + Focused: quick learner, strategically prioritizes work, committed + Leadership ability: strong communicator, decision-maker, collaborative + Problem solver: analytical-minded, challenges existing processes, critical thinker GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a "Sponsor"). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor's welfare benefit plan or program. This document does not create a contract of employment with any individual. _This role requires access to U.S. export-controlled information. Therefore, employment will be contingent upon the ability to prove that you meet the status of a U.S. Person as one of the following: U.S. lawful permanent resident, U.S. Citizen, have been granted asylee or refugee status (i.e., a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3))._ **Additional Information** GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer (****************************************************************************************** . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). **Relocation Assistance Provided:** No \#LI-Remote - This is a remote position GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Director of Quality and Profitability? Globe Life is looking for a Director of Quality and Profitability to join the team! In this role, you will be responsible for overseeing the quality of $130+ million in annual sales across the country. Key duties include influencing the field force's proficiency in writing quality business, managing that business to profitability, and overseeing business conservation programs. This role reports directly to the Vice President of Sales Operations. This is a hybrid position located in McKinney, Texas (WFH Monday & Friday, In Office Tuesday-Thursday). What You Will Do: * Serve as the primary person for all of Liberty National's Quality & Profitability needs. * Act as the primary liaison to the field force on Quality & Profitability. * Act as the primary liaison for key home office departmental partners related to Quality & Profitability * Develop and maintain systems, templates, tools and data to run the Quality & Profitability functionality area * efficiently and effectively. * Act as a thought leader, developing plans and roadmaps to mature this function, identifying high impact * projects and implementing them. * Produce high impact reports, dashboards and presentations in a timely manner. * Develop, oversee, and communicate key initiatives to the VP of Sales Operations. * Assists peers with piloting and rolling out new Liberty National technologies. * Utilizes AI to achieve goals and gain insights when appropriate. * Works closely with peers to support and be a back-up for the overall Liberty operations department. * Travel regularly. * Other duties as assigned. What You Can Bring: * 4-year college degree preferred. * 2+ years managing sales quality. * 2+ years driving profitability. * 2+ years working in an insurance agency preferred. * Applicable insurance, quality, profitability certifications or licenses. * Must be coachable with a desire to work in a culture that values leadership development. * Strong decision-making skills in a fast-paced environment. * Ability to manage multiple priorities. * Ability to communicate with all levels of the organization from new sales agents to Agency Owners, to corporate executives. * Possesses the ability to have crucial conversations, especially with AOs, QMs, and Field Directors and to drive results. * Superb written and verbal communication skills. * Public speaking experience and experience presenting data to executive leadership a plus. * Proficient in Microsoft Excel, Microsoft Word and Microsoft Powerpoint. * Familiarity with Salesforce and Liberty's Quality systems a plus. * Understanding of life insurance industry. * Understanding of Liberty's drivers of growth: recruiting, training, and leadership development. * Ability to work under pressure and on tight deadlines. * Ability to change directions quickly when needed and to think independently. Applicable to all employees of Globe Life & Accident and its subsidiaries: * Reliable and predictable attendance of your assigned shift. * Ability to work designated hours based on position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: * Competitive compensation designed to reflect your expertise and contribution. * Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. * Robust life insurance benefits and retirement plans, including company-matched 401 (k) and pension plan. * Paid holidays and time off to support a healthy work-life balance. * Parental leave to help our employees welcome their new additions. * Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. * Company-paid counseling for assistance with mental health, stress management, and work-life balance. * Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. * Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Location: 7677 Henneman Way, McKinney, Texas

Barnard Construction Company, Inc., based in Bozeman, Montana, is a heavy-civil construction company with projects underway across North America. Barnard is ranked by Engineering News-Record , a leading construction industry periodical, as one of the nation's Top 400 civil contractors. We specialize in dam construction and rehabilitation, power transmission and distribution, tunneling, inland marine, oil, gas, utility, and sewer and water pipeline projects. We offer competitive salaries, profit sharing, 401(k)s, a generous health plan, annual bonuses, and challenging career opportunities with a financially solid company. Barnard's people are the reason for the success of the company. Our reputation attracts the highest quality personnel, people who are committed to producing projects that set a standard for excellence. At Barnard, we build the riskiest, most difficult, complex jobs we can find and we hire people who thrive on tough work and demanding opportunities. Qualifications Undergraduate degree in Engineering, Construction Management or related field. Equivalent experience in a construction-related position will also be considered. Must be willing to travel and relocate. Project sites are located domestically and internationally, so relocation and/or travel are required. Minimum of ten (10) years of experience of related CQC management construction projects. In addition, must have at least 2 Federal Design Build Projects, And served as the Construction Quality Control Manager on at least 2 projects with a construction value of $10 million or more. Strong organizational and time management skills. Good attention to detail, with the ability to recognize discrepancies. Strong work ethic - Willing to do what it takes to get the job done. The ability to work independently as well as part of a team. The ability to freely access all points of a construction site in wide-ranging climates and environments. Responsibilities Develops, maintains, and verifies implementation of the Quality programs for the Project, together with oversight of the implementation of programs/plans for the direct hire work and Sub-Contractor. Manages and coordinates Quality activities associated with field engineering field procurement, construction, testing, and commissioning within the Project scope. Maintains client liaison and communication for Project's quality activities, as directed by the Project Manager. Reviews, audits and surveys Quality activities across the Project direct hire execution and Sub-Contractors and advises and reports to management quality problems and progress within the Project. Equal Opportunity Employer Veterans/Disabled, E-Verify Employer #mon

YOUR MISSION AND ABOUT BLIZZARD QUALITY ASSURANCE (QA) At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes, including Warcraft, Overwatch, Diablo, and StarCraft, we've been creating genre-defining games for millions of players around the world for more than 30 years. We're on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration, and polish go into the Blizzard "secret recipe," but the most important ingredients come from talented people who share our vision. The concept of "Blizzard polish," that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It's a responsibility shared across the company - and its undisputed heart and soul is Blizzard QA. Blizzard QA is a close-knit team; we care about iteration, problem-solving, and succeeding as a group. We genuinely love what we do for a living and expect the same from everyone who joins us! This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The home studio for this role is Irvine, CA. JOB SUMMARY The Associate Quality Manager oversees Quality Assurance (QA) operations and testing for assigned team and product, ensuring software quality and process improvement. The Associate Quality Manager is a pivotal figure in ensuring the success and quality of our products, leading a team responsible for testing initiatives aligned with senior leadership strategies. They collaborate closely with leadership and key partners, offering valuable insights and services to enhance product quality. With a focus on quality and continuous improvement, they oversee all aspects of test execution and reporting, ensuring deliverables meet high standards. Their role involves creating and monitoring metrics and analyzing product quality and risks. Additionally, they play a key role in developing their team and leadership talent, championing best practices, and driving the long-term vision for quality assurance. WHAT YOU BRING TO THE TABLE * Lead a test team for a product, ensuring alignment with senior leadership initiatives and strategy across globally distributed teams. * Collaborate with development leads and provide high-value, quality-related services to the product area. * Oversee team test execution and reporting, ensuring the quality of all deliverables, workflows, and relationships. * Host test closure activities, such as testware evaluation, knowledge transfer, and retrospectives. * Create, monitor, and control metrics impacting product and team quality, analyzing product quality and usability, associated system limitations, and reporting on risk. * Collaborate with senior leadership on shifting work or resources to promote test quality, software development best practices, and enhanced * customer experience. * Develop training materials for the project team and lead workshops for test leadership requirements. * Lead and support projects and initiatives with regional teams, cross-functional partners, and QA teams. Provide resources and assistance and oversee adherence to the master test plan for the product. * Provide leadership, support and guidance to the assigned team, ensuring their performance is managed effectively and fostering a productive, positive, collaborative work culture. * Champion efforts that build synergy, trust, collaboration, and inclusivity within the organization. Own and manage relationships with key partners, resources, colleagues, and leaders ensuring transparency around critical decisions and trade-offs. * Performs other duties as assigned. MINIMUM REQUIREMENTS Experience * Minimum 6 years of experience in Quality Assurance. * Minimum 2 years directing the work of individual contributors and multiple levels of management and teams. * Experience with game engines, content and asset editors, and shared technology. Knowledge & Skills * Bachelor's Degree in a related field preferred. * Thorough understanding of Software Development Life Cycle (SDLC), specifically QA processes in agile and waterfall development environments. * Practical knowledge of relational databases such as Oracle, MySQL, & SQLServer. * Thorough understanding of Jira process for their team, able to navigate their project and enter defects with no oversight. * Proven ability to analyze, interpret, and act on data sets and complex workflows. * Excellent written and verbal communication, planning, organization, and time management skills. EXTRA POINTS * White box testing experience. * Certifications: PMP, Scrum Master and/or Product Owner, ISTQB. * Coding Knowledge: XML / HTML, JavaScript, Python, Java, C / C++ / C#, SQL. * High level of gaming knowledge and/or skill. * Passion for Blizzard's line of products and services. Your Platform Best known for iconic video game universes including Warcraft, Overwatch, Diablo, and StarCraft, Blizzard Entertainment, Inc. (****************** a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry's most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net, Xbox, PlayStation, Nintendo Switch, iOS, and Android. Our World Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty, World of Warcraft, Overwatch, Diablo, Candy Crush and Bubble Witch. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet! Our ability to build immersive and innovate worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered! The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners. We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics. Rewards We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including: * Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance; * 401(k) with Company match, tuition reimbursement, charitable donation matching; * Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave; * Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others; * If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance. Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting *************************************** In the U.S., the standard base pay range for this role is $64,640.00 - $119,520.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role's range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.

The Director, GDP Operational Quality is responsible to partner with Trade Operations to support the distribution of Vertex's commercial product portfolio. The role is responsible for oversight of team activities, development of personnel and ensuring timely completion and quality of deliverables/goals within their remit. The role supports GDP quality operations for all distribution activities within the US; key stakeholders include Trade Operations, Vendor Quality Management & Quality Compliance. Key Duties and Responsibilities: The responsibilities of this position may include, but are not limited to, the following: * Primary quality partner for Vertex US Trade Operations organization, providing quality input and perspective to US Trade Ops continuous improvement initiatives and projects * Accountable for ensuring US Trade Ops organisation are operating within the Vertex GDP Quality Management System, accountable to ensure deviations are investigated, recorded in the QMS and CAPAs are identified. * Establish robust Quality Processes/Process Ownership for the distribution of Vertex Commercial Finished Goods within the US * Responsible for local release activities required to support distribution of Vertex Commercial products * Support Trade Operations with Risk Management activities * Support the Shipping, Storage & Distribution (SS&D) Process Owners Network (PON). Build, maintain and drive and manage PON activities set out in the SS&D Roadmap * Responsible for the Quality oversight and management of Vertex strategic US third party logistics providers : creating and maintaining Quality Agreements, developing KPIs, establishing Quality meetings and participating in governance forums * Support inspection preparation and management, prior to, during and following any Authority inspection; Support manufacturing locations as required. * Support the GDP Management Review process; Review and assess the risk of inputs such as metrics, regulatory intelligence, and identified risks and gaps; recommend mitigation approaches. * Participate in New Product Launch activities to ensure that Quality related actions are planned into projects and completed in line with the commitments, e.g., QMS build out, audits, and Quality Agreements. * Act as QA assessor/approver on Change Controls: resolve gaps, approve change plans, classifications, strategy for GDP/GMP actions. * Develop, utilize and continue to mature tools to ensure efficiency in execution of Distribution Quality Processes Qualifications/Requirements/Skills: * GDP & GMP work experience, or relevant comparable background. * Expert knowledge of International GDP regulations; broad knowledge of GMP and GVP regulations, * Knowledge and demonstrated experience in application of risk-based quality principles in a pharmaceutical environment. * Demonstrated capability to lead a team through organisational change and a dynamic/ evolving business model. * Proven leadership ability to design/evolve and implement quality strategies to support their commercial and supply chain partners in both a clinical and commercial setting. * Strong ability to collaborate cross functionally across all levels of the organization with strong communication skills and the ability to persuade others to adopt a new point of view, achieve consensus and negotiate effectively, * Highly skilled at managing change, and driving Continuous Process improvements, * Highly skilled at time and resource management, prioritization of own work and departmental initiatives, and planning/organization skills, * Highly skilled in technical writing, * Demonstrates advanced ability to effectively communicate to local, international and global audiences, * Significant experience in managing/leading others to include performance management and career development, * Strong problem solving and critical thinking skills, accompanied by Analytical thinking/Data Analysis skills required to make sound decisions * Demonstrates the Vertex behaviours. * Proficiency in using Microsoft Office applications required (MS Word, MS Excel, MS PowerPoint). Education and Experience: * Bachelors degree in a scientific or allied health field * Typically requires 10 years of relevant work experience, or the equivalent combination of education and experience We're enabling flexibility and choice between individuals and their managers to maintain our strong culture of collaboration and ensure a daily vibrancy within our sites globally. In this Hybrid or On-Site-Eligible role, you can choose to work: 1. Hybrid and work remotely up to two days per week; or select 2. On-Site and work 5 days per week with ad hoc flexibility. #LI-AR1 #LI-Hybrid Pay Range: $182,400 - $273,500 Disclosure Statement: The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law. At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more. Flex Designation: Hybrid-Eligible Or On-Site Eligible Flex Eligibility Status: In this Hybrid-Eligible role, you can choose to be designated as: 1. Hybrid: work remotely up to two days per week; or select 2. On-Site: work five days per week on-site with ad hoc flexibility. Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time. Company Information Vertex is a global biotechnology company that invests in scientific innovation. Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com