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Quality Program Manager remote jobs - 299 jobs

  • Director, Quality Assurance

    Age of Learning, Inc. 4.5company rating

    Remote job

    CompanyOverview Age of Learning is the leading developer of engaging and effective Pre‑K through 5th grade learning resources that help children build a strong foundation for academic success and a lifelong love of learning. The company's research‑based curriculum, developed by education experts, includes the award‑winning programs ABCmouse.com Early Learning Academy and Adventure Academy™, as well as the adaptive, personalized school solutions, My Math Academy , My Reading Academy , and My Reading Academy Español. Having served over 50 million children worldwide, Age of Learning is a global leader in efforts to advance equity, access, and opportunity for all children. To learn more about Age of Learning, visit ********************** Summary We are seeking a Director of Quality Assurance to lead the QA discipline for our flagship consumer products, ABCMouse and Adventure Academy. This role is ideal for a strategic and technically adept leader passionate about quality, accountability, and continuous improvement. You will oversee the full QA ecosystem, spanning manual and automated testing, observability, and release readiness, ensuring that every build meets the highest standards of reliability, performance, and user satisfaction. This leader will elevate how QA is executed and measured at Age of Learning, building better traceability from requirements to releases. You will define and enforce processes that make testing coverage transparent, strengthen the connection between QA and production insights, and ensure our automation efforts are focused where they drive the most value. By combining technical expertise, data‑driven analysis, and team mentorship, you'll play a key role in delivering exceptional learning experiences for millions of families worldwide. Responsibilities Own and evolve the QA strategy across both ABCMouse and Adventure Academy, balancing manual and automated testing to maximize coverage and reliability. Establish end‑to‑end traceability between requirements, test cases, and production outcomes, ensuring full visibility into what was tested and why. Analyze and optimize test coverage, identifying gaps across device types, features, and performance tiers to align testing with user demographics. Drive continuous improvement in test documentation, defect triage, and regression analysis to reduce escaped bugs and improve release confidence. Oversee automation strategy and roadmap, identifying high‑value automation opportunities while ensuring manual testing complements automation effectively. Integrate QA into CI/CD pipelines, maintaining efficient pre‑release validation and post‑deployment verification processes. Leverage observability and customer feedback tools (APM, CSAT, app reviews) to surface quality issues proactively and inform QA priorities. Define and monitor quality metrics, ensuring QA effectiveness is measurable and actionable across teams and releases. Lead and mentor a cross‑functional QA team, fostering accountability, technical excellence, and a shared culture of quality. Collaborate closely with engineering, product, and release management to align QA processes with development velocity and business goals. Minimum Qualifications 8+ years in QA or software testing roles, including hands‑on test design, execution, and automation. 3+ years in QA leadership or management roles, overseeing teams and frameworks. Strong technical understanding of modern QA tools, automation frameworks, and scripting or programming relevant to testing. Proven experience with both manual (functional, exploratory) and automated (UI, API, integration, E2E) testing methodologies. Demonstrated success integrating QA with CI/CD pipelines and release processes. Solid understanding of test management systems (TestRail) and version control (Git). Excellent communication and stakeholder management skills, with the ability to translate QA insights into business impact. Proven ability to improve traceability, test coverage visibility, and cross‑team accountability. Preferred Qualifications Deep hands‑on experience with automation stacks such as Playwright, Cypress, Selenium/WebDriver, Appium, or Pytest. Experience scaling QA operations and automation frameworks in large consumer‑facing or SaaS environments. Background in mobile and web testing for educational or gaming products. Familiarity with observability tools and APM platforms for post‑deployment validation. Experience establishing QA metrics and reporting frameworks that guide executive decision‑making. Total Compensation The estimated salary range for a new hire in this position is $150,000 to $185,000 USD, depending on factors such as knowledge, skills, experience, and location. This position is also eligible for an annual discretionary bonus based on overall company performance and individual contributions. Age of Learning currently provides 90% of employee health and welfare benefits premiums & 65% of dependent benefits premiums A 401(k) program with employer match 15 paid vacation days (increases to 20 days on your 3rd anniversary), 12 observed national paid holidays, 9 sick days, and 16 paid volunteer hours per year Our flexible work culture means 2 or more days in the office (hybrid) or 100% fully remote options available for most positions Security Advisory At Age of Learning, we prioritize a safe recruitment process. Communication will come solely from official Age of Learning email addresses, @aofl.com, or our verified LinkedIn Recruiter accounts - be cautious of deviations. We will never request sensitive personal information during the early application stages. Interviews are conducted via phone, in person, or Zoom - never through messaging apps. Job offers are communicated verbally and followed by written documentation via Docusign. Any requests for personal information will occur through secure channels only. An Equal Opportunity Employer Age of Learning, Inc. (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender expression, age, physical or mental disability, medical condition, pregnancy, veteran or military status, marital status, sexual orientation, gender identity, domestic partner status, genetic information, or any other legally‑recognized protected basis under federal, state, or local laws, regulations, or ordinances. Age of Learning, Inc. (the “Company”) will consider qualified applicants with criminal histories pursuant to EEOC requirements and state applicable laws, e.g. New York City Fair Chance Act. Employee/Applicant Privacy Notice #J-18808-Ljbffr
    $150k-185k yearly 2d ago
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  • Program Manager, Engineering (Remote, Term Contract)

    Alltrails 4.0company rating

    Remote job

    AllTrails is the world's most popular and trusted platform for outdoor exploration. We connect people to the outdoors, help them discover new places, and elevate their experiences on the trail. With the most comprehensive collection of trails in the world, AllTrails supports inclusive access to nature for a global community of millions of trailgoers. Every day, we solve incredibly hard problems to get more people outside, for their wellbeing and the collective care of the natural world. Join us! This is a U.S.-based remote position. San Francisco Bay Area employees are highly encouraged to come into the office one day a week. About the Role AllTrails is seeking a Program Manager, Engineering, to join us on a five-month contract. This role co-leads an agile cross-functional user feature team comprising product managers, designers, and engineers, focused on helping our community find their way outdoors. You will ensure the timely and urgent delivery of roadmap projects and bug fixes through effective management of the product development lifecycle and daily operations. To be successful, you must have a bias for action, a willingness to dive headfirst into any problem, and a belief that no task or responsibility is too small for your help. This five-month contract role is a U.S.-based remote position. What You'll Be Doing Co-leading a user feature team that helps our community find their way outdoors Collaborating with cross-functional teams (e.g., Product, Design, Data, Engineering) to realize shared goals Shepherding the team through roadmap planning, product development lifecycle, sprint processes, meetings, and daily operations Managing the timely delivery of roadmap projects and bug fixes Coordinating business need responses, including shifting projects, people, and priorities accordingly Ensuring the team is executing with speed, urgency, and velocity Communicating progress with all stakeholders, including the executive team Identifying and mitigating risks, and enabling others to be successful Leading blameless post-mortems for continued improvement Requirements 3+ years of Program Management experience working with a team of product managers, designers, and engineers Experience working with mobile, web, and backend engineering development teams on consumer-facing products Professional experience communicating with executive leadership Professional experience working in a fast-paced agile environment Proficiency using Jira for project management, issue tracking, sprint planning and execution, and reporting A self-starter comfortable working autonomously with minimal supervision An ownership mentality with a bias for getting things done, regardless of the task Cross-functional team player who can build positive relationships and influence without authority Passion for our mission, values, and the outdoors Humility, empathy, and open-mindedness AI Native: You naturally incorporate AI tools to enhance your work. You're comfortable writing prompts, evaluating AI outputs, and enjoy experimenting with new ways to boost creativity, productivity, and decision-making Nice to Have Proficiency using Slack, Google Suite, and Figma Professional experience working with SaaS $55 - $70 an hour This range represents a good faith estimate of a successful candidate's starting salary which is determined based on a variety of factors such as skills, experience, training and credentials, as well as other business purposes or needs. It is not typical for a candidate to be hired at or near the top of the range of their role and compensation decisions are dependent on the factors and circumstances of each case. Nature celebrates you just the way you are and so do we! At AllTrails we're passionate about nurturing an inclusive workplace that values diversity. It's no secret that companies that are diverse in background, age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven to be more successful. We're focused on creating an environment where everyone can do their best work and thrive. AllTrails participates in the E-Verify program for all remote locations. By submitting my application, I acknowledge and agree to AllTrails' Job Applicant Privacy Notice. #J-18808-Ljbffr
    $55-70 hourly 4d ago
  • Data Center Quality Program Manager

    Nvidia 4.9company rating

    Remote job

    NVIDIA has been redefining computer graphics, PC gaming, and accelerated computing for more than 25 years. It's an outstanding legacy of innovation that's motivated by great technology-and outstanding people. Presently, we are harnessing the boundless capabilities of AI to develop the next era of computing, where our GPU operates as the primary command center of computers, robots, and autonomous vehicles that possess an understanding of the world. Pioneering new frontiers demands insight, ingenuity, and the most skilled individuals. Becoming a member of NVIDIA entails immersing yourself in a diverse and empowering environment that motivates everyone to excel in their responsibilities. Join our group and explore the ways in which you can compose a lasting impact on the world What you'll be doing: Lead sophisticated programs focused on improving the quality and efficiency of data center infrastructure, hardware, and software domains with multi-year strategic roadmaps and cross- Drive technical execution from requirements gathering through production launch, including writing technical specifications, coordinating release schedules, and ensuring operational readiness across multiple team dependencies Own server hardware development, testing, and integration efforts for computing products, working closely with original design manufacturers and contract manufacturers on new product introductions at global manufacturing scale Partner with software development teams to build automation programs for large-scale infrastructure testing and develop solutions that enhance operational performance across highly concurrent, high-throughput distributed systems Guide enterprise network infrastructure and data center operations initiatives covering servers, storage, networking, power, and cooling systems while serving as domain leader for manufacturing test infrastructure Lead continuous improvement initiatives for engineering processes, quality management, and operational excellence while leading risk mitigation strategies and critical path oversight Build trusted partnerships across hardware teams, security professionals, supply chain, operations, and product management to drive technical decisions and resolve sophisticated multi-functional dependencies What we need to see: Bachelor's degree in Engineering, Computer Science, Electrical Engineering, Mechanical Engineering, or related technical field, or equivalent experience 12+ overall years working directly with engineering teams with demonstrated technical program management experience More than 7 years of practical program or project management expertise being responsible for intricate technology ventures involving teams with multifaceted strengths 5+ years of software development experience with proficiency in programming languages. 5+ years leading hardware product development and new product introduction on a global manufacturing scale Deep technical expertise in server, network, or storage product architecture and manufacturing test development Strong understanding of large-scale distributed systems, data center infrastructure, and enterprise network architecture Experience with Linux/Unix or Windows system administration, database management, and infrastructure automation Demonstrated ability to lead programs across multiple teams, handle project scope, schedule, budget, and quality, and maintain executive-level relationships Ways to stand out from the crowd: 8+ years directly leading sophisticated technology projects with experience designing and architecting highly reliable, scalable systems Track record launching AI or ML server products with new technology enablement such as Liquid Cooling Experience leading manufacturing test engineering teams within the server, network, or storage sector with expertise in Design for Excellence methodologies Knowledge of security engineering, cryptography, quality management systems, and supply chain operations Demonstrated single-threaded ownership of strategic programs with demonstrated ability to deliver groundbreaking systems independently in fast-paced, ambiguous environments Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 200,000 USD - 322,000 USD for Level 5, and 240,000 USD - 379,500 USD for Level 6. You will also be eligible for equity and benefits. Applications for this job will be accepted at least until January 24, 2026. This posting is for an existing vacancy. NVIDIA uses AI tools in its recruiting processes. NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
    $124k-159k yearly est. Auto-Apply 3d ago
  • Western US Regional Quality Manager

    E2 Optics 4.1company rating

    Remote job

    Why E2 Optics? 🔌Join E2 Optics as an Western US Regional Quality Manager!🔌 Are you ready to elevate your career with an award-winning, Woman-Owned technology integrator that's leading the charge in the data center revolution? E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow. At E2 Optics, you will work with cutting-edge systems in some of the most advanced environments in the world. We invest in your growth through hands-on experience, industry certifications, and leadership opportunities that put you in charge of teams and outcomes. Collaboration is in our DNA-we believe in lifting each other up, mentoring with purpose, and celebrating every win. If you're looking to be part of something meaningful, fast-moving, and future-focused, your next opportunity is here. Join one of America's largest and fastest-growing tech integrators and help us shape what's next. What You'll Do Safety is E2 Optics' number one Core Value. All employees are expected to follow safe work practices, as well as adhere to company and client worksite safety policies and procedures. Promotes company Core Values to foster and safeguard family-centric culture. In cooperation with the Director of Quality, develops and manages corporate quality initiatives to build a world class program for US operations with the exception of one specific Strategic Account. Works with personnel in all areas and at all levels to achieve consistent Quality management practices throughout the US. Provides support to regional field leadership helping them build and maintain awareness of developing Quality Management solutions and adopt best practices. Maintains Quality Management programs for incorporation into the operational policies of the organization to provide regional construction operations leadership and consistency. Determines corrective or preventative measures where indicated and verifies measures have been implemented. Communicates the expectations, goals, standards, and metrics used to measure progress. Attends and supports required Quality Management meetings will all levels of both internal and external parties. Develops, follows-up and verifies completion of action items based off KPI's. Maintains Quality Management leadership and awareness skills among site Quality Managers to support compliance with internal and external requirements. Manages Quality training needs in accordance with both E2 Optics and customer guidelines. Provides technical and regulatory compliance expertise and support throughout the US operations under this description. Leads the investigation of quality challenges at region sites and cooperates in the preparation of material and evidence for organization use in lessons learned communications. Reviews, compiles and submits Quality Management reports required by strategic account operation under this description. Develop and execute the company-wide strategy for Quality Assurance (QA), Quality Control (QC), and Technical Training across all operations. Lead cross-functional quality programs to ensure consistent standards and continuous improvement across field operations. Define, standardize, and continuously improve QA/QC procedures specific to structured cabling, OSP, AV, DAS, and data center systems. Oversee jobsite inspections, audits, and closeout documentation to ensure work meets NEC, BICSI, TIA, and customer-specific standards. Oversee inspections, audits, and compliance efforts to meet internal standards and industry regulations. Collaborate with project, field, and engineering teams to identify quality gaps and implement corrective actions. Support ongoing workforce development, leadership training, and career pathing for technical roles. Support onboarding and certification programs for new hires, including BICSI and client-specific requirements. Support a technical training organization that equips employees with knowledge, certifications, and hands-on skills to perform at the highest level Establish and monitor KPIs and metrics for quality performance and training effectiveness. Champion a culture of accountability, safety, and continuous learning across the organization. Lead, mentor and support QA/QC and technical training teams across multiple locations. Travel: The individual in this role should be able and willing to travel as required by E2 Optics. What We Are Looking For Bachelor's Degree preferred in Engineering, Construction Management, Business, or related field. 5 + years Quality Management experience in progressively responsible leadership roles will be considered in lieu of a bachelor's degree. BICSI RCDD, PMP, or equivalent certifications preferred. Administration and Management: knowledge of business and management principles involved in strategic planning, resource allocation, standard modeling (SOP), leadership technique, production methods, and coordination of people and resources. Law and Government: knowledge of laws, legal codes, government regulations, and requirements. Building and Construction: knowledge of materials, methods, and the tools involved in the construction or repair of buildings, or other structures within Regional Datacenters. Proficient in using a computer and MS Office (Outlook, Word, Excel, Visio, etc.) and MS Project. 5+ years progressively responsible leadership roles with quality management experience in the low voltage, structured cabling, or data center construction industries. Experience understanding of BICSI standards, ANSI/TIA codes, and electrical/communications best practices. Extensive knowledge of QA/QC frameworks, regulatory standards, and technical best practices. Proven ability to build and scale quality programs in high-growth and field-based environments. What We Offer Competitive pay Opportunities for professional development and career growth BICSI training facilities A supportive and inclusive work environment Health, dental, and vision insurance Paid time off and holidays Work Environment and Physical Demands The standard work environment for this position includes both indoor business office settings and construction environments. The noise level is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must also regularly carry and climb ladders up to 20 feet. The employee must be able to operate equipment such as scissor lifts, telehandlers, boom lifts, and UTVs (buggies), if required. The employee may also be required to work in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. Disclaimer The above job definition information is intended to describe the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
    $74k-109k yearly est. Auto-Apply 14d ago
  • Program Quality Engrg Asc Mgr - Goleta, CA

    Lockheed Martin 4.8company rating

    Remote job

    You will be the Program Quality Engineering Associate Manager for the Missiles and Fire Control Santa Barbara Focalplane team. Our team is responsible for delivering mission‑critical systems with uncompromising quality. What You Will Be Doing As the Program Quality Engineering Associate Manager you will be responsible for optimizing and growing the quality team structure, providing strategic quality leadership, and ensuring successful development, production, and sustainment of the Mission Systems program portfolio. Your responsibilities will include, but are not limited to: Liaise between programs, manufacturing sites across LM, and the supply base. Ensure compliance with customer requirements across the portfolio. Optimize program quality execution while driving out risks. Establish key performance metrics and conduct data analysis to identify improvement opportunities. Mentor and develop talent to strengthen the organization. Why Join Us We are seeking a collaborative, results‑driven leader who thrives in a fast‑paced environment and is passionate about shaping high‑impact quality strategies. This role offers direct influence over Mission Systems programs, broad cross‑functional partnerships, and the chance to build a world‑class quality organization. We are committed to supporting your work‑life balance and overall well‑being, offering flexible scheduling options. Learn more about Lockheed Martin's comprehensive benefits package here. Further Information About This Opportunity This position is located in Goleta, CA. Discover more about Lockheed Martin Missiles and Fire Control. MUST BE A U.S. CITIZEN - This position is located at a facility that requires special access. The selected candidate must be able to obtain a secret clearance. Basic Qualifications - STEM degree at the Bachelor level or above OR equivalent experience/combined education - Quality, Manufacturing, Development, or Process Engineering experience - Previous Program or Product Quality Experience - Experience either directly or indirectly leading people - Project Management Skills - Ability to travel - Ability to obtain a DoD Secret Security Clearance (This requires US Citizenship) Desired skills - STEM degree at Bachelors level or higher preferred - Demonstrated ability to develop compelling strategies that drive business results - Excellent verbal and written communication - Project Management, Leadership, and Delegation Abilities - Advanced AS9100, AS9102 and TS 16949 interpretation and application experience - Experience leading Bid, Proposal and Estimating efforts and the development of Quality Assurance Basis of Estimates (BOE) - Risk Identification and Mitigation - Formal Causal Analysis Experience - Lean / Six Sigma or ASQ Certification in Quality Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics. The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration. * At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work. With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility. If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications. Other Important Information By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings. Ability to work remotely Onsite Full-time: The work associated with this position will be performed onsite at a designated Lockheed Martin facility. Work Schedule Information Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits. Security Clearance Information This position requires a government security clearance, you must be a US Citizen for consideration. Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $104,500 - $184,115. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. (Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year. This position is incentive plan eligible. Pay Rate: The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $120,100 - $208,150. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays. This position is incentive plan eligible.
    $120.1k-208.2k yearly 31d ago
  • Data Center QA/QC Manager

    Vertex Innovations 4.7company rating

    Remote job

    Vertex Innovations is seeking an experienced Data Center QA/QC Manager to support ground-up, mission-critical data center projects from break ground through final turnover. This role ensures construction quality, system compliance, and readiness for commissioning across civil, structural, and MEP scopes. Location: Initial Site Location: Dallas, TX (local candidates only - must be within daily commuting distance. Required to be on-site.) This position is considered remote work. While the initial site location is specified above, we are seeking candidates who are willing and able to travel 100% to various client project sites each week as assigned. Key Responsibilities: Lead QA/QC efforts for ground-up data center construction projects. Develop and manage project-specific QA/QC plans. Perform routine inspections across civil, structural, and MEP scopes. Identify deficiencies, issue punch lists, and track corrective actions. Verify compliance with IFC drawings, specifications, and approved submittals. Coordinate with GCs, subcontractors, vendors, and commissioning teams. Review PFCs, FPTs, startup documentation, and inspection reports. Support L1L5 commissioning, IST, load bank testing, and system energization. Review megger testing, IR scans, pressure testing, and cable certification. Oversee O&M manuals, as-builts, warranties, and turnover documentation. Participate in AHJ inspections and owner walkthroughs. Ensure compliance with OSHA and site safety requirements. Qualifications: Education: Bachelors degree in Engineering, Construction Management, or related field (or equivalent experience). Relevant certifications, such as Project Management Professional (PMP), Certified Commissioning Professional (CCP), ASHRAE Commissioning Process Management Professional (CPMP), or LEED Accredited Professional, are a plus. OSHA 30 Construction certification Experience & Skills: 7+ years of QA/QC experience on mission-critical or data center projects. Strong knowledge of ground-up construction sequencing and site development. Deep understanding of electrical, mechanical, BMS, Fire Life Safety, Access Control, and critical systems. Experience with UPS, generators, switchgear, PDUs, CRAH/CRAC units, and cooling systems. Ability to interpret construction drawings, specifications, and test reports. Experience supporting commissioning and integrated systems testing. Proficiency with Procore, Bluebeam, Smartsheet, and QA/QC tracking tools. Strong communication, documentation, and organizational skills. Ability to travel as required. Preferred Qualifications Hyperscale or colocation data center experience. Familiarity with ASHRAE, NFPA, IEEE, and Uptime Institute standards. Commissioning or QA/QC certifications. Experience with Cx Alloy and Primavera P6. Working Conditions: Initially must be within daily commuting distance to Dallas, TX site location Willing and able to do weekly travel to various data center project sites, as assigned Ability to work in construction and industrial environments, including exposure to varying temperatures and noise levels. May involve extended hours during critical project phases. Compensation: $100,000 - $150,000, dependent on experience and location Health Benefits: Medical, Dental, Vision, LTD/STD, Life-AD&D Retirement: 401(k), discretionary Pension & Profit sharing, subject to Plan documents 15 days paid time off (prorated based on start date) and 8 holidays About Vertex Vertex Innovations, Inc. is a Colorado company founded in 2003 by Wayne and Erica Smith. "We could see where the future of communications was heading and wanted to take our passion and skill to build the nations telecommunications infrastructure." Since those early days, Vertex Innovations has managed the buildout of todays wireless and fiber networks connecting millions of Americans and improving their daily lives. Our mission is to use our talents, experience, knowledge, and determination to create a connected society where everyone has the opportunity to foster connections, obtain knowledge, and create an impact on society. At Vertex these Core Values created by our team are our guide in creating todays connected society. Integrity To move through the world with honesty and truth empowering our employees, clients and communities through our words and actions. Accountability To take full ownership and responsibility in our roles as we serve our company, clients and communities. Commitment To stand behind our word and our promises Respect To embrace and honor the individuals, clients, and companies in their contribution to the work that we create together through our interactions, conversations and our way of being. Performance To allow ourselves to be measured by our commitments and be accountable for every action to our employees, clients, and communities. VERTEX Innovations, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $100k-150k yearly 14d ago
  • Sales Quality Program Manager II

    Samsara 4.7company rating

    Remote job

    About the role: We're looking for an experienced Sales Quality Program Manager to join our pioneering Sales Quality Programs team. The Sales Quality Program Manager will partner with leadership and cross-functional stakeholders to uplevel and drive even stronger outcomes for our customers. You will support teams in all segments, implementing data monitoring systems, assessing compliance, and using business intelligence to drive improvements on both sides of the customer experience. The ideal candidate has experience in a customer-facing role, expertise in quality assurance operations for technical and non-technical customer teams, and can parse data to identify high-leverage opportunities. You'll join a team in building mode and help create a sustainable quality function and culture. This role reports to the Sr. Manager of GTM Quality Programs and is part of the Revenue Operations department. This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact-helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. You have an innate curiosity about how businesses work: One day you'll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven't been met with the type of technology we offer. Our customers value earned trust and human relationships built over time. You want to be with the best: Samsara's high-performance culture means you'll be surrounded by the best and challenged to go farther than you have before. You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team. In this role, you will: Utilize best practices and tools from across the industry to ensure the highest standards of service are being delivered in all prospect and customer interactions Monitor interactions across various lines of business to assess quality of engagement and process compliance Implement mechanisms to track and ensure compliance with quality process requirements, call scoring, and calibration Drive investigative projects that identify opportunities to improve behaviors, processes, procedures, tools, training, and outcomes Collaborate across Sales and Sales Operations stakeholders to implement and ensure accountability in quality programs Leverage Large Language Models (LLMs), Excel, Google Sheets, Tableau, and similar tools to analyze data and derive actionable insights Deliver data-driven insights on the quality of sales team engagements across all segments, regions, and industries Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Minimum requirements for the role: 4+ years of Sales, Enablement, Operations, Quality, Management Consulting, or Program Management experience, ideally in a SaaS environment or fast-paced IT consulting role Proven track record launching transformational quality projects that measurably increase team productivity and customer outcomes Ability to ramp up quickly on business priorities and derive insights from data Excel at building trust and communicating effectively with a wide variety of stakeholders, including account reps, managers, and technical roles Poise under pressure when working through issues in a fast-paced environment Strong attention to detail and a knack for process improvement and documentation An ideal candidate also has: Experience working with Gong and/or Salesforce Project management or industry certifications, e.g., COPC, PMP
    $95k-144k yearly est. Auto-Apply 60d+ ago
  • Quality Control Manager (NAD-AF)

    Versar, Inc. 4.4company rating

    Remote job

    Who You Are: The Quality Control (QC) Manager is responsible for maintaining the quality and reliability of products and services, establish testing procedures to determine mechanical, civil, and electrical repairs meet requirements of applicable codes, criteria, and regulations, and then documentation of these test results. The position is pertaining to recurring maintenance and minor repair of fuel facilities for the Department of Defense (DoD). *This position is contingent upon award. What You'll Do: Develop and implement a comprehensive quality control plan for maintenance and repair projects within the USACE RMMR program. This includes defining quality standards, establishing inspection and testing protocols, and ensuring compliance with applicable regulations and specifications. Provide leadership and oversight to project teams, contractors, and maintenance personnel regarding quality requirements. Ensure that quality activities are properly carried out throughout all project phases. Conduct regular inspections and audits to verify compliance with quality standards and project specifications outlined in the performance work statement and appendices. Utilize the three phases of quality control process to conduct preparatory, initial, and follow-up inspections. This may involve reviewing maintenance plans, performing visual inspections, and overseeing testing procedures to assess materials, workmanship, and repair processes. Identify and document any non-conforming work or materials. Collaborate with project stakeholders to develop corrective actions and track their implementation. Verify the effectiveness of corrective actions and ensure timely resolution of quality issues. Maintain accurate and detailed records of all quality control activities, including inspection reports, daily quality reports, test results, non-conformance reports, and corrective action documentation. Prepare comprehensive reports to communicate findings to project stakeholders, regulatory agencies, and senior management. Drive continuous improvement initiatives by analyzing quality control data, identifying trends, and implementing corrective and preventive measures. Regularly evaluate the effectiveness of quality control processes and recommend enhancements as needed. Collaborate with project teams, contractors, and regulatory agencies to foster a culture of quality and compliance. Provide training and guidance to maintenance and repair personnel on quality control procedures, standards, and best practices. Stay updated with relevant codes, regulations, and industry standards related to quality control in repair and maintenance. Ensure that all repair and maintenance activities comply with applicable regulatory requirements, including environmental, safety, and health regulations. This position may have supervisory responsibilities. If supervisory responsibilities exist, the individual must mentor subordinate staff. What You'll Bring: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. QC Manager candidate must be either a graduate engineer or a graduate of construction management with a minimum of 5 years' experience on Operation and Maintenance of Fueling Facilities or shall have 10 years' experience on Operation and Maintenance of Fueling Facilities. Candidate shall have strong knowledge of construction, maintenance and repair methods, materials, and quality control standards. Familiarity with relevant codes, regulations, and industry standards pertaining to construction quality control. Current USACE EM 385-1-1 training or thorough demonstrated knowledge. Must be able to read, write and speak English fluently. Ability to read, analyze, and interpret common scientific and technical journals, financial reports, contracts, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, public groups, and/or boards of directors. Current Construction Quality Management for Contractors (CQM-C) issued by USACE/NAVFAC required or must have prior to start date. Certified Construction Quality Manager (CCQM), Certified Quality Auditor (CQA), or similar credentials, is desirable. Proficient in MS Office and MS Project and/or other software programs applicable to job type. Knowledge and ability to work in USACE RMS required. Successful results of preemployment screenings, including federal background check, MVR, and drug screen Comply with company drug and alcohol policy. Be authorized to work in the US or will be authorized by the successful candidate's start date. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires the individual to use the computer working at a desk in either an office or cubicle; must be able to talk and hear, reach with hands and arms, lift up to 10 pounds, stand, sit and walk. This position requires the individual to ascend and descend ladders, scaffolds, stairs. Candidate must be able to respond quickly to sounds and dangerous situations, if needed. Must be able to wear personal protective gear most of the day. Must have close and color vision, use depth and peripheral vision, and be able to adjust focus. Work Environment: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The typical noise level is moderate, business office with computers, printers and light traffic. Field work at construction and client sites may require employee to be exposed to outdoor weather conditions, electrical and mechanical parts. Employees will wear hard hats, steel toed boots and other appropriate safety equipment as needed. Travel Requirements: Occasional attendance at meetings and other on-site events at designated locations requires the ability to provide reliable transportation and maintain a current, valid driver's license and proof of insurance. Position will require travel at a frequency of up to 50% to domestic locations. Access to federal installations or other secure facilities may require security badges and employee must be able to obtain basic security clearances. Code of Ethics: All employees are expected to conduct business in accordance with the letter and spirit of relevant laws and refrain from dishonest or unethical conduct. Employees shall, during both working and nonworking hours, act in a manner which will inspire public trust in their integrity, impartiality and devotion to the best interests of the company, its customers and citizens. Travel Requirements: Routine attendance at meetings and other off-site events requires the ability to provide reliable transportation. Position may require occasional travel to domestic or foreign locations. Must maintain a current, valid driver's license and proof of insurance. Position will require travel at a frequency of 50% to domestic locations. Access to federal installations or other secure facilities will require security badges and employee must be able to obtain basic security clearances. Location Requirements This position will primarily be remote. Prefer east coast but can be anywhere in the continental US. Compensation Expected Salary: $75,000 - $85,000 per year Versar Global Solutions is providing the compensation range and general description of other compensation and benefits that the Company in good faith believes it might pay and/or offer for this position based on the successful applicant's education, experience, knowledge, skills, and abilities in addition to internal equity and geographic location. The Company reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's status protected by local, state, or federal law. Who We Are: Headquartered in Washington, DC, Versar Global Solutions provides full mission lifecycle solutions for challenges faced by our government and commercial Customers in the natural, built, and digital environments. With nearly 2,000 team members around the world, and a rich legacy spanning more than 70 years, Versar Global Solutions delivers a broad array of planning, analysis and risk management solutions, project and program management, operations and maintenance services, and information technology applications for environmental management and remediation projects, mission critical facilities and installations, and in support of readiness and contingency operations. EEO Commitment Versar Global Solutions is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Versar Global Solutions complies with applicable state and local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Versar Global Solutions expressly prohibits any form of unlawful employee harassment based on race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, marital status, amnesty, or status as a covered veteran. Improper interference with the ability of Versar Global Solutions employees to perform their job duties is not tolerated. #LI-WJ1
    $75k-85k yearly Auto-Apply 27d ago
  • Manager, Regional Quality (Southwest)

    Refresco Group

    Remote job

    (This role will be remote-based in the Dallas / Ft. Worth area. Travel is 50% plus) Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how would YOU put our drinks on every table? Summary: The Manager of Regional Quality oversees the quality assurance for the assigned region with responsibility for total product/package quality, cost management, safety, compliance, GMPs, and executing all Quality Assurance protocols to ensure Plant Quality objectives are met. Essential Functions: * Responsible for direct management of all Quality Assurance associates. * Responsible for ensuring Food Safety and Food Quality policies and procedures are adhered to including but not limited by SQF Code, CFIA, HACCP, Refresco Quality and any customer quality requirements. * Responsible for direct management and utilization of laboratory (analytical and microbiology), water treatment, syrup blending, sanitation, microbiological equipment, raw materials, and all quality processes. * Optimize resources while ensuring raw materials and finished product meet specifications and manufacturing standards and in accordance with FDA, CFIA, GMP's, HACCP, and all other governmental policies, procedures, and regulations. * Oversee daily Quality Assurance inspections to ensure all products are meeting compliance. * Write, update, and maintain SOP's (Standard Operating Procedures) for the Quality Assurance Program. * Champion internal audit process through continuous improvements, shared best practices, and teamwork. * Leads the development and implementation of Food Safety Fundamentals, the Food Safety Plan and Food Quality Plan. * Oversee development, implementation, review and maintenance of SQF program. * Communicate to relevant personnel all information essential to ensure the effective implementation and maintenance of SQF. * Responsible to ensure that all SQF documents are safely stored, maintained and accessible. * Responsible for departmental non-conformances and implementation of corrective action ensuring all corrective actions are documented and outstanding actions closed in timely manner. * Ensure compliance to all OHSA and environmental regulatory and corporate standards. Investigate and identify root causes of any non-compliance. * Accountable for a safe working environment through the development of strategies focused on accident reduction as well as energy and waste minimization. * Oversee effective deployment of human resources throughout the department and ensure the correct administration of the collective Bargaining Agreement. * SQF Practitioner for the Calgary facility. Leadership Responsibilities & Competencies: Manager * Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination. * Provides training, direction and instruction and conducts performance evaluations. * Provides guidance and training on work standards and expected outcomes. * Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations. Competencies: * Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success. Required Skills: * Experience in Food/ Beverage Manufacturing preferred * Proficient in Excel, Word, SAP and Power Point * Ability to analyze and solve problems, results oriented * Organized and detail oriented, adaptable to change * Excellent interpersonal and communication skills, verbal and written Education and Experience: * BS Degree or Engineering preferred. * Minimum 5 years of direct management experience in Quality within a manufacturing environment * SQF Practitioner certification preferred. * Have completed HACCP training and be experienced in implement and maintain HACCP based Food Safety plans. * Quality Assurance management systems, food safety and security standards, and governmental regulatory relating to the food / beverage industry A Career with Refresco Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you'll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work. Refresco offers a competitive salary and comprehensive benefits, which include: * Medical/Dental/Vision Insurance * Health Savings Accounts and Flexible Spending Accounts * Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance * Short-term disability and long-term disability * Pet Insurance * Legal Benefits * 401(k) Savings Plan with Company Match * 12 Paid Holidays * Vacation Days and Paid Sick Time Off Days * Well-being Benefit * Discount and Total Reward Programs Join Refresco TODAY and enjoy a rewarding CAREER! Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc. Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity. Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees. Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.
    $61k-101k yearly est. 19d ago
  • Manager, Regional Quality (Southwest)

    Refresco Careers

    Remote job

    (This role will be remote-based in the Dallas / Ft. Worth area. Travel is 50% plus) Make a Difference in YOUR Career! Our vision is both simple and ambitious: to put our drinks on every table. We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks. Our ambition is to continually improve and it's what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it's our people's too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what's best. Stop and think: how would YOU put our drinks on every table? Summary: The Manager of Regional Quality oversees the quality assurance for the assigned region with responsibility for total product/package quality, cost management, safety, compliance, GMPs, and executing all Quality Assurance protocols to ensure Plant Quality objectives are met. Essential Functions: Responsible for direct management of all Quality Assurance associates. Responsible for ensuring Food Safety and Food Quality policies and procedures are adhered to including but not limited by SQF Code, CFIA, HACCP, Refresco Quality and any customer quality requirements. Responsible for direct management and utilization of laboratory (analytical and microbiology), water treatment, syrup blending, sanitation, microbiological equipment, raw materials, and all quality processes. Optimize resources while ensuring raw materials and finished product meet specifications and manufacturing standards and in accordance with FDA, CFIA, GMP's, HACCP, and all other governmental policies, procedures, and regulations. Oversee daily Quality Assurance inspections to ensure all products are meeting compliance. Write, update, and maintain SOP's (Standard Operating Procedures) for the Quality Assurance Program. Champion internal audit process through continuous improvements, shared best practices, and teamwork. Leads the development and implementation of Food Safety Fundamentals, the Food Safety Plan and Food Quality Plan. Oversee development, implementation, review and maintenance of SQF program. Communicate to relevant personnel all information essential to ensure the effective implementation and maintenance of SQF. Responsible to ensure that all SQF documents are safely stored, maintained and accessible. Responsible for departmental non-conformances and implementation of corrective action ensuring all corrective actions are documented and outstanding actions closed in timely manner. Ensure compliance to all OHSA and environmental regulatory and corporate standards. Investigate and identify root causes of any non-compliance. Accountable for a safe working environment through the development of strategies focused on accident reduction as well as energy and waste minimization. Oversee effective deployment of human resources throughout the department and ensure the correct administration of the collective Bargaining Agreement. SQF Practitioner for the Calgary facility. Leadership Responsibilities & Competencies: Manager Leads and directs the work of other employees and has responsibility for personnel actions including hiring, performance management, and termination. Provides training, direction and instruction and conducts performance evaluations. Provides guidance and training on work standards and expected outcomes. Accountable for planning and evaluating performance, staff training and development, recruitment and may contribute to pay recommendations. Competencies: Leadership - Foster a culture of empowerment by building relationships based on trust, lead courageously on a day-to-day basis, and inspire growth with a clear and ambitious vision that guides the collective effort toward success. Required Skills: Experience in Food/ Beverage Manufacturing preferred Proficient in Excel, Word, SAP and Power Point Ability to analyze and solve problems, results oriented Organized and detail oriented, adaptable to change Excellent interpersonal and communication skills, verbal and written Education and Experience: BS Degree or Engineering preferred. Minimum 5 years of direct management experience in Quality within a manufacturing environment SQF Practitioner certification preferred. Have completed HACCP training and be experienced in implement and maintain HACCP based Food Safety plans. Quality Assurance management systems, food safety and security standards, and governmental regulatory relating to the food / beverage industry A Career with Refresco Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you'll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work. Refresco offers a competitive salary and comprehensive benefits, which include: Medical/Dental/Vision Insurance    Health Savings Accounts and Flexible Spending Accounts  Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance Short-term disability and long-term disability   Pet Insurance  Legal Benefits  401(k) Savings Plan with Company Match  12 Paid Holidays Vacation Days and Paid Sick Time Off Days Well-being Benefit Discount and Total Reward Programs  Join Refresco TODAY and enjoy a rewarding CAREER!   Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc.  Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.  Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees.  Refresco Beverages US Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.
    $61k-101k yearly est. 19d ago
  • Quality Program Manager

    Mark Thomas 3.2company rating

    Remote job

    Mark Thomas is seeking qualified candidates for an exciting new career opportunity for an experienced professional engineer with a quality management background! The Quality Program Manager is responsible for developing, implementing, and supervising comprehensive quality control (QC) and quality assurance (QA) programs for civil engineering projects. This role ensures that all activities and processes meet established standards, regulatory requirements, and client expectations. This position designs and implements training activities and is responsible for creating a culture of quality within project delivery at Mark Thomas. Mark Thomas is a great place to grow your career - join us! RESPONSIBILITIES Provides leadership, support, and guidance for project specific quality management activities. Maintains company QC Manuals; communicates updates as appropriate. Leads the development of quality control plans, training programs, and documentation processes. Provides guidance and support to project managers and engineers on quality-related matters, including quality planning, assurance, and control; assesses and incorporates lessons learned from clients and project feedback. Conducts audits, plan inspections, and project reviews to identify persisting trends and to resolve quality issues. Designs, implements, and monitors QA policies and procedures for civil engineering projects; monitors program effectiveness. Manages quality review and comment resolution process (schedule meetings with reviewers, negotiate mutually acceptable resolutions, escalate disputed issues, and track open comments to closure). Assists in identifying and documenting issues that may cause, or contribute to, deviations from planned/expected quality outcomes and develop corrective action plans to address issues. Manages non-conformance control; verifies that non-conformances are identified, documented, tracked, and resolved by the project manager/team in an acceptable manner. Supervises subconsultant quality activities and deliverable review; audit subconsultant quality activities as appropriate. Prepares and presents quality reports, findings, and recommendations to stakeholders. Evaluates the adequacy of quality processes and activities. Interfaces externally with clients and subconsultants on all quality-related issues. Stays current with industry trends, best practices, and technological advancements in quality management, incorporating new methodologies and tools into project delivery processes. QUALIFICATIONS Bachelor's degree in civil engineering or closely related field. Professional Engineer (PE) license required. At least 10+ years of demonstrated quality/process control experience in a civil professional services environment. Possess a strong understanding of quality management fundamentals. Strong knowledge of QA/QC processes, Caltrans and industry standards (AASHTO, ASTM, etc.) Excellent communication, documentation, and problem-solving skills. Proficiency with project management and quality management software is a plus. Ability to manage tasks independently and prioritize competing priorities. Ability to travel to regional offices as business dictates. BENEFITS AND COMPENSATION Mark Thomas offers fantastic benefits and compensation package to include: Competitive salary and incentives to include employee referral bonuses, certification and licensing incentives (PLA, PLS, PE, LSIT, EIT), and eligibility for year-end performance incentives 401k and ESOP retirement benefits to include profit sharing and a 401k match Paid time off benefits to include PTO, public holidays + additional holidays, bereavement leave, jury/civic time, licensing & certification exam time Employer-paid vision insurance, basic life insurance, short-term & long-term disability, long-term care insurance, inclusive family planning & fertility resources, Employee Assistance Program (EAP), travel insurance, and in-house wellness education & challenges Voluntary medical and dental insurance, life insurance, and pet insurance FSA programs for medical, dependent care, commuter & parking Reimbursements for certification and licensing exams and study classes and materials Tuition reimbursement, paid annual dues for industry professional/societal organizations, memberships, and events Budgeted time for training and career development Flexible schedules and hybrid and primarily remote work environments *The offered base rate of compensation (California locations only) will be based on individual education, experience, knowledge, skills, and abilities in addition to internal equity and geographic location. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. The successful candidate selected for hire will need to submit to a background check due to client relationship responsibilities and interactions required for this position following the extension of a conditional offer. Mark Thomas is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Mark Thomas welcomes all.
    $82k-125k yearly est. 28d ago
  • Manager, Quality and Manufacturing

    Hello Heart 3.9company rating

    Remote job

    Hello Heart is on a mission to change the way people care for their hearts. The company provides the first app and connected heart monitor to help people track and manage their heart health. With Hello Heart, users take steps to control their risk of heart attacks and stroke - the leading cause of death in the United States. Peer-reviewed studies have shown that high-risk users of Hello Heart have seen meaningful drops in blood pressure, cholesterol and even weight. Recognized as the digital leader in preventive heart health, Hello Heart is trusted by more than 130 leading Fortune 500 and government employers, national health plans, and labor organizations. Founded in 2013, Hello Heart has raised more than $138 million from top venture firms and is a best-in-class solution on the American Heart Association's Innovators' Network and CVS Health Point Solutions Management platform. Visit ****************** for more information. About the Role: As Manager, Quality and Manufacturing, you will own both quality engineering and manufacturing engineering functions for our hardware products. You will ensure production readiness, product quality, process capability, and smooth issue resolution from prototype through mass production. Reporting into our Senior Director, Product and Manufacturing Operations, you will collaborate closely with suppliers, engineering, program management, and operations teams. You will create the structure, tools, and processes that enable consistent, high-quality manufacturing outcomes. Responsibilities Validate manufacturing readiness for NPI builds, including tools, fixtures, process flow, and documentation Partner with engineering teams on DFM and DFA reviews, qualification testing, and readiness milestones Create and maintain quality control plans across IQC, IPQC, and OQC processes Define and implement manufacturing process controls, test requirements, and build validation plan Lead structured root cause analysis using 8D, 5 Why, and Fishbone methodologies Drive corrective and preventive actions and verify long-term effectiveness Conduct line audits, capability studies (Cp and Cpk), and SPC monitoring to assess process health Monitor yields, reduce defects, and drive continuous improvement across production lines Assess supplier capability and lead onsite production reviews and factory evaluations Define incoming inspection criteria, sampling plans, and supplier quality alignment Maintain detailed build documentation, quality dashboards, and audit reports Qualifications 7+ years of experience in quality engineering, manufacturing engineering, or a related hardware-focused discipline Hands-on experience with production lines, fixtures, test equipment, and hardware manufacturing processes Strong understanding of quality systems including ISO 9001, ISO 13485, PFMEA, SPC, and Six Sigma Proven experience leading root cause analysis and driving corrective actions Experience working with contract manufacturers and suppliers, preferably in Asia Strong analytical skills with the ability to interpret yield trends, SPC data, capability studies, and defect data Excellent communication skills with the ability to present findings and recommendations Experience supporting NPI builds and high-volume product ramp is preferred Familiarity with reliability testing and environmental qualification is preferred Knowledge of hardware system integration spanning mechanical and electrical components is preferred Experience with DOE, process optimization, or Lean Manufacturing is preferred Mandarin language proficiency is a plus The US base salary range for this full-time position is $140,000.00 to $160,000.00. Salary ranges are determined by role and level. Compensation is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the salary only, and do not include equity or benefits. Hello Heart has a positive, diverse, and supportive culture - we look for people who are collaborative, creative, and courageous. Oh, and if you want to see some recent evidence of the fun things we do at Hello Heart, check out our Instagram page.
    $140k-160k yearly Auto-Apply 35d ago
  • Quality Manager, Healthcare

    EXL Talent Acquisition Team

    Remote job

    We are hiring a Quality Manager to lead day-to-day quality operations for clinical and coding healthcare audits, as well as third party liability in Payment Integrity. This role oversees a team of auditors, ensuring that all work meets established quality standards, client expectations, and internal KPIs prior to delivery. The Quality Manager drives continuous improvement initiatives, ensures alignment across global quality partners, and develops team capabilities to support scalable growth. They partner closely with Operations, Training, and Technology to implement efficient workflows, enhance process knowledge, and ensure consistent, high-quality audit outcomes. Experience Minimum 5-7 years of experience in healthcare quality, auditing, or quality operations. Proven experience leading and managing professional teams, preferably in healthcare audits or clinical quality. Clinical (nursing) or coding background preferred; experience in payment integrity, healthcare operations, or third-party liability a plus. Skills & Competencies Strong analytical and problem-solving skills; able to identify trends and recommend actionable solutions. Ability to manage multiple priorities and projects while maintaining attention to detail. Excellent verbal, written, and presentation communication skills. Digital mindset, comfortable with dashboards, Excel, and audit/reporting tools. Knowledge of process improvement methodologies (Lean, Six Sigma, or equivalent) preferred. Education Registered Nurse, Associate's or Bachelor's degree. Certification in quality or process improvement preferred (e.g., Lean, Six Sigma a plus). Key Success Indicators High-quality, accurate, and timely audit results across all programs. Strong trend analysis, identification of improvement opportunities, and implementation of solutions. Team development and depth of knowledge maintained and enhanced. Alignment of quality processes across programs and global teams. Achievement of all program KPIs, SLAs, and client satisfaction metrics. Operational efficiencies and scalable processes implemented successfully. What We Offer: EXL Health offers an exciting, fast paced, and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class Healthcare consultants. You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth. We provide guidance/ coaching to every employee through our mentoring program wherein every junior level employee is assigned a senior level professional as advisors. Salary range for this role is $100k - $120k For more information on benefits and what we offer please visit us at ************************************************** Quality Operations & Outcomes Lead and develop a team of auditors responsible for clinical, coding, and operational quality reviews. Ensure all audit work meets accuracy, completeness, and timeliness standards. Track quality performance metrics and KPIs, identifying trends and implementing improvements. Maintain standardized workflows and audit methodologies across programs and team members. Risk Identification & Process Improvement Identify quality or process gaps within the team and operational area being audited. Analyze trends, recommend improvements, and implement solutions in partnership with AVP. Ensure corrective actions and process enhancements are applied to prevent recurring issues. Collaborate with global quality partners to align processes, metrics, and best practices. Capacity, Productivity & Team Development Manage team workload, capacity planning, and productivity to meet program goals. Provide coaching, training, and feedback to enhance team knowledge and performance. Ensure auditors maintain strong process and operational knowledge to execute high-quality audits. Monitor audit consistency and quality through regular calibration and performance reviews. Reporting & Analytics Oversee the creation of team reports and dashboards to monitor audit outcomes and KPIs. Ensure actionable insights are derived from audit results to guide process improvements. Provide comprehensive reports and recommendations to leadership and stakeholders, supporting decision-making. Collaboration & Alignment Partner with other Quality Managers to ensure workflow, standards, and methodologies are consistent across teams. Serve as a subject-matter expert and resource for auditors, Operations, and Training teams. Lead and drive alignment on initiatives, metrics, and processes to maintain a unified global quality approach. Essential Functions Lead a team of quality auditors performing clinical, coding, and third-party liability audits. Monitor and enhance team performance against quality KPIs and client SLAs. Drive process improvements and efficiency initiatives to support scalability. Ensure consistency and alignment across teams, programs, and global partners. Facilitate ongoing development, knowledge depth, and upskilling of auditors.
    $100k-120k yearly Auto-Apply 8d ago
  • Quality Manager - US

    GVS Spa

    Remote job

    Quality Manager Quality Manager REPORTS TO: General Manager This position will fill a key leadership role in building and directing all company regulatory and quality system activities as it moves forward to develop and market its products. Oversees Quality for two plant locations; Sanford, ME and Westborough, MA ESSENTIAL JOB FUNCTIONS-RESPONSIBILTY & AUTHORITY: 1. Develop, implement, and lead an effective, globally complaint quality system to direct the design, the production, and distribution of company products. Including the development and transfer of projects with OEM contractors. 2. Direct regulatory due diligence and routine audits of internal operations and global contract suppliers to assure required regulatory compliance. 3. Direct and lead the regulatory requirements training in a dynamic organizational environment. 4. Act as the key company contact when interfacing with regulatory authorities. 5. Daily analysis of the material to be released. 6. Daily responsibility in walking and auditing the floor. 7. Responsible to check daily and weekly the scrap status, managing a dedicated meeting. JOB REQUIREMENTS: 1. Ten years of management experience in a regulatory / quality systems leadership role with a product development focused company 2. Proven capability in leading the team 3. Excellent working knowledge of US and EU regulations for medical device products. 4. Direct experience in working with US and EU regulatory authorities for medical devices. 5. Demonstrated leadership and management skills to direct responsibilities in an organization with both internal and outsourced globally directed projects. 6. Demonstrated balance of strategic thinking and execution oriented skills. 7. Excellent written and verbal communications skills 8. Experience with multi-standard management systems, including ISO 13485:2015, ISO 9001:2015, FDA QSR 820.00, ISO 14001:2015. 9. Position may require handling, labeling, moving and monitoring Hazardous and Universal Waste and will require training applicable to waste handling responsibilities. 10. Preferred - B.S. degree in a biological or natural science (biology, microbiology, biochemistry, chemistry, etc.) PHYSICAL REQUIREMENTS: 1. Employee will be required to sit / stand for extended periods of time, operate a computer and keyboard. 2. Position will be exposed to office environment with occasional interaction in a production and / or laboratory environment. Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee assistance program * Health insurance * Health savings account * Life insurance * Paid time off * Retirement plan * Vision insurance Schedule: * 8 hour shift Work Location: In-office/non-remote position Loading... Apply now Fill in the form below and send your application.
    $76k-109k yearly est. 7d ago
  • Manager, Quality

    Cottonwood Springs

    Remote job

    Full-time Your experience matters Sovah Health - Danville is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As Manager, Quality joining our team, you're embracing a vital mission dedicated to making communities healthier . Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. More about our team People are our passion and purpose. Come to work where you are appreciated for who you are, not just what you can do. How you'll contribute A Manager, Quality who excels in this role: Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization. Manages staff relations including performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, staff development, recruitment, payroll, and student engagements. Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies. Assesses the quality of patient care delivered and coordinates patient care services with patients, staff, physicians, and other departments. May provide patient care when necessary. Creates and fosters an environment that encourages professional growth. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Applicants should have bachelor's degree in related field preferred. Applicable work experience may be used in lieu of education. Additional requirements include: BLS certification More about Sovah Health - Danville Sovah Health - Danville is a 250-bed acute care hospital that has been offering exceptional care to the Danville community for over 120 years. We are proud to be accredited by American College of Cardiology (ACC) Accreditation Services for Chest Pain Center and Heart Failure, and accredited by the American College of Surgeons' Commission on Cancer and is a member of the Duke Heart Network and Duke Telestroke Network. EEOC Statement “Sovah Health - Danville is an Equal Opportunity Employer. Sovah Health - Danville is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.” Minimum overnight travel (up to 10%) by land and/or air.
    $76k-109k yearly est. Auto-Apply 52d ago
  • Director, Quality - Specialty Pharmacy

    Orsini Healthcare 4.4company rating

    Remote job

    Careers with real impact. Every role at Orsini moves a patient closer to life-changing therapy. We partner with biopharma innovators, healthcare providers, and payers to make access simple, compassionate, and reliable - so no patient is left behind. Make your next role matter. ABOUT ORSINI Providing compassionate care since 1987, Orsini is a leader in rare disease and gene therapy pharmacy solutions, built to simplify how patients connect to advanced medicines. Through our comprehensive commercialization solutions including a nationwide specialty pharmacy, patient services hub, home infusion and nursing network, and third-party logistics provider, we work with biopharma, providers, and payors to ensure No Patient is Left Behind™ OUR MISSION Orsini is on a mission to be the essential partner for biopharma innovators, healthcare providers, and payers to support patients and their families in accessing revolutionary treatments for rare diseases. Through our integrated portfolio of services, we seek to pioneer comprehensive solutions that simplify how patients connect to advanced therapies while providing holistic, compassionate care so that No Patient is Left Behind™. CORE VALUES At the heart of our company culture, the Orsini LIVE IT Core Values serve as guiding principles that shape how we interact with each other and those we serve. These values are the driving force behind our commitment to excellence, collaboration, and genuine care in every aspect of our work. COMPENSATION & LOCATION The salary range for this role is $130,000-$140,000, compensation will be determined based on a combination of factors, including skills, experience, and qualifications. This remote position within the United States and may involve overnight travel for customer and internal meetings. POSITION SUMMARY The Director, Quality leads Orsini's enterprise Quality Management Program for rare disease specialty pharmacy operations. This role develops and executes the annual Quality Plan; ensures compliance with accreditation standards (URAC, ACHC, NABP) and applicable regulations (HIPAA, FDA, DEA, State BOP); oversees internal and external audits, vendor quality, deviation/CAPA management, document control; and partners cross-functionally to improve patient safety, clinical effectiveness, and operational excellence. The Director advances a culture of continuous improvement through data-driven insights, risk mitigation, and transparent reporting to senior leadership. ESSENTIAL JOB DUTIES: Quality System Leadership Own the Quality Management System (QMS), including policies, SOPs, work instructions, forms, and quality records. Ensure timely document lifecycle management (draft, review, approval, training, archival) and maintain accreditation readiness. Lead Quality Management Committee (QMC) governance and quarterly reporting. Accreditation & Regulatory Compliance Maintain full compliance with URAC, ACHC, and NAPB standards. Lead re-accreditation cycles, readiness assessments, gap remediation, and evidence documentation. Audit & Inspection Management Plan and execute internal audits and vendor audits; coordinate client audits and regulatory inspections. Track findings, risk-rank issues, manage corrective and preventitive actions (CAPA), and verify effectiveness. Report audit outcomes, trends, and closure timelines to senior leadership. Deviation, CAPA & Change Control Oversee deviation/incident management, root cause analysis, CAPA development, and change control. Analyze trends, implement preventitive measures, and communicate lessons learned across teams to reduce repeat events. Vendor Quality Oversight Oversight of the vendor qualification and monitoring program for specialty distribution, cold chain logistics, and service providers. Maintain quality agreements, scorecards, audits, and CAPA for vendors. Collaborate with Supply Chain to mitigate risk and improve performance. People Leadership & Development Manage and develop quality staff; set goals, coach performance, support career development, and foster engagement. Ensure staffing and succession planning for critical functions. Strategic Projects & Continuous Improvement Lead cross-functional initiatives to improve patient safety, data integrity, dispensing accuracy, cold-chain reliability, and patient experience. Utilize Lead/Six Sigma tools, statistical analysis, and dashboards to prioritize and track improvements. Collaboration & Key Stakeholders Works closely with Pharmacy Operations, Clinical Services (nursing, pharmacists), Patient Services, Compliance/Privacy, IT/Data & Analytics, Supply Chain/Logistics, Client Services, and Finance. Interfaces with accreditation bodies, auditors, payers, manufacturers (including REMS programs), and key vendor. Disclaimer: The information written in this indicates the general nature and level of work to be performed. This is not designed to contain or be interpreted as totally comprehensive of every job duty, responsibility, or qualification required by an employee assigned to this job. While employed in this position, an employee may be required to perform other assignments not listed in this job description. EXPERIENCE & EDUCATION 5+ years of quality assurance experience in specialty pharmacy or healthcare, with at least 3+ years in management capacity. Accreditation (URAC/ACHC) experience required; cold-chain and REMS program exposure preferred. Bachelor's degree in business, Healthcare, Pharmacy, or related, required; PharmD/advanced degree preferred. Certifications & Training (preferred): CQIA/CQA, Six Sigma/Lean, CPPS (patient safety) KNOWLEDGE Expert knowledge of quality systems, accreditation standards, and audit methodologies. Strong analytical skills: root cause analysis, risk assessment (FMEA), statistical trending. Outstanding written/verbal communication; executive reporting and presentations. Ability to lead cross-functional teams, influence without authority, and manage change. Proficiency with QMS platforms, document control, learning management systems (LMS), and dashboard tools. Demonstrated commitment to patient safety, data integrity, and continuous improvement. SKILLS Expert knowledge of quality systems, accreditation standards, and audit methodologies. Strong analytical skills: root cause analysis, risk assessment (FEMA), and statistical trending. Outstanding written/verbal communication; executive reporting and presentations. Ability to lead cross-functional teams, influence without authority, and manage change. Proficiency with QMS platforms, document control, learning management systems (LMS), and dashboard tools. Demonstrated commitment to patient safety, data integrity, and continuous improvement. EMPLOYEE BENEFITS We offer a comprehensive benefits package designed to support your health, financial security, and overall well-being: Medical Coverage, Dental, and Vision Coverage 401(k) with employer match Accident and Critical Illness coverage Company-paid life insurance options Generous PTO, paid holidays, and floating holidays Tuition reimbursement program. Equal Employment Opportunity Orsini Rare Disease Pharmacy Solutions is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or present or past disability (unless the nature and extent of the disability precludes performance of the essential functions of the job with or without a reasonable accommodation) in accordance with local, state and federal laws. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.
    $130k-140k yearly Auto-Apply 30d ago
  • Clinical Quality Manager (Remote)

    Acentra Health

    Remote job

    Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. Job Summary and Responsibilities Job Summary Acentra Health is seeking an experienced and driven Clinical Quality Manager to join our growing team. In this critical leadership role, you will play a key part in ensuring clinical excellence and operational integrity within our Colorado Utilization Management (UM) and Physician Administered Drug (PAD) programs. Reporting to the Program Director and partnering closely with the Medical Director and administrative leadership, the Clinical Quality Manager provides strategic oversight of all clinical training and quality assurance activities supporting the Health First Colorado Utilization Management contract. You will play a critical role in ensuring regulatory compliance, strengthening clinical performance, and advancing a culture of continuous quality improvement. The Clinical Quality Manager also partners with cross-functional teams to inform system configuration requirements and drive reporting enhancements that support efficient clinical operations, data integrity, and performance transparency. This is an exceptional opportunity for an accomplished clinical quality leader who is passionate about improving healthcare outcomes, developing high-performing clinical teams, and leading impactful, quality-driven initiatives within a mission-focused organization committed to excellence. Responsibilities * Provide strategic leadership to ensure the program consistently meets or exceeds all contractual performance standards, regulatory requirements, and quality benchmarks, driving measurable improvements in outcomes and compliance. * Partner with the Program Director, Utilization Management Manager, and clinical supervisors to lead enterprise-level quality monitoring activities, leveraging data analysis to identify performance gaps, prioritize improvement initiatives, and design, implement, and track corrective action plans with defined metrics and timelines. * Oversee the contract-specific Quality Management Program, providing expert guidance and strategic direction to internal leadership teams and external clients on all quality-related matters. * Manage and oversee Interrater Reliability (IRR) reviews and clinical documentation audit processes to ensure accuracy, compliance, and clinical integrity.\ * Lead quality assurance efforts with a focus on risk management, operational effectiveness, infrastructure optimization, performance measurement, continuous improvement, and consumer protection and empowerment. * Partner collaboratively with clients and key stakeholders to design, deliver, and refine training initiatives and process improvements that enhance performance and quality outcomes. * Serve as a clinical quality resource by consulting with program managers and supervisors on member and provider complaints, appeals, and grievances, as needed. * Read, understand, and comply with all corporate policies and procedures, including strict adherence to HIPAA Privacy and Security Rules and all applicable confidentiality standards. * The above list is not intended to be all-inclusive and may be expanded to include other duties that the management may deem necessary from time to time. Qualifications Required Qualifications, Knowledge, and Experience * Bachelor of Science in Nursing (BSN) required; Master of Science in Nursing (MSN) preferred. * Active, unrestricted Nurse (RN) license or a valid multistate compact RN license, maintained in good standing. * Minimum of 3 years of progressive experience leading or supporting clinical quality, utilization management, or performance improvement initiatives within a Medicaid, managed care, or regulated healthcare environment, with demonstrated success meeting quality, compliance, and audit performance standards. * Minimum of 2 years of experience recommending, developing, and reviewing quality assurance standards, policies, and procedures in alignment with organizational and regulatory requirements. * Minimum of 2 years of experience in data collection and analysis, process improvement initiatives, quality measure and metric management, and the development of templates and materials for public notices, training programs, and surveys. Preferred Qualifications and Experience * Proven senior-level leadership capabilities, including the ability to establish high performance expectations, drive accountability, and lead teams to achieve measurable quality, compliance, and operational outcomes. * Working knowledge and practical application of Utilization Review Accreditation Commission (URAC) standards, with experience supporting accreditation readiness, regulatory audits, and ongoing compliance activities. * Ability to lead effectively in complex, fast-paced environments, managing competing priorities, regulatory deadlines, and operational demands while maintaining quality and excellence. * Preferred experience and working knowledge of Health First Colorado systems and processes. * Strong track record of using data, dashboards, and performance metrics (e.g., audit scores, turnaround times, compliance rates, corrective action closure) to assess performance, identify risk, and drive continuous quality improvement. * Commitment to serving as a clinical quality subject matter expert and thought leader, providing strategic guidance and influence across programs, leadership teams, and external stakeholders. * Excellent verbal and written communication skills, with the ability to translate complex clinical, regulatory, and quality concepts into clear, actionable insights for diverse audiences. * Highly organized, detail-oriented leader with strong project management skills and the ability to manage multiple initiatives while meeting contractual and regulatory timelines. * Strong customer and stakeholder focus, with demonstrated success in building trusted relationships, resolving issues proactively, and improving satisfaction and performance outcomes. * Advanced proficiency in Microsoft Office Suite, including the ability to analyze trends, develop executive-level reports, and present quality and performance findings to senior leadership and clients. Why us We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes. We do this through our people You will have meaningful work that genuinely improves people's lives nationwide. Our company cares about our employees, giving you the tools and encouragement, you need to achieve the finest work of your career. We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search! EOE AA M/F/Vet/Disability Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law. Benefits Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more. Compensation The compensation for this role is $81,280.00 - $95,000.00 annual base salary Based on our compensation program, an applicant's position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level. #LI-JS1 Pay Range Starting from USD $81,280.00/Yr.
    $81.3k-95k yearly 9d ago
  • Director, Worksite Quality & Profitability (Hybrid)

    Globe Life Family of Companies 4.6company rating

    Remote job

    At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next Director of Worksite Market Quality and Profitability? Globe Life is looking for a Director of Worksite Market Quality and Profitability to join the team! In this role, you will be responsible for helping oversee the quality of $130+ million in annual sales across the country. Key duties include influencing the field force's proficiency in writing quality business, managing that business to profitability, and overseeing business conservation programs. This position requires regular travel and reports directly to the Vice President of Sales Operations. This is a hybrid position located in McKinney, Texas (WFH Monday & Friday, In Office Tuesday-Thursday). What You Will Do: Serve as the primary person for all of Liberty National's Worksite Market Quality & Profitability needs Act as the primary liaison to the field force on Quality & Profitability for the Worksite Market Act as the primary liaison for key home office departmental partners related to Quality & Profitability for the Worksite Market Develop and maintain systems, templates, tools and data to run the Quality & Profitability functionality area efficiently and effectively Act as a thought leader, developing plans and roadmaps to mature this function, identifying high impact projects and implementing them Produce high impact reports, dashboards and presentations in a timely manner Develop, oversee, and communicate key initiatives to the VP of Sales Operations Assists peers with piloting and rolling out new Liberty National technologies Utilizes AI to achieve goals and gain insights when appropriate Works closely with peers to support and be a back-up for the overall Liberty operations department Other duties as assigned What You Can Bring: 4 year college degree preferred 3+ years insurance industry experience preferred 2+ years managing sales quality 2+ years driving profitability 2+ years working in an insurance agency preferred Applicable insurance, quality, profitability certifications or licenses Must be coachable with a desire to work in a culture that values leadership development. Strong decision-making skills in a fast-paced environment. Ability to communicate with all levels of the organization from new sales agents to Agency Owners, to corporate executives. Possesses the ability to have crucial conversations, especially with AOs, QMs, and Field Directors and to drive results Superb written and verbal communication skills. Public speaking experience and experience presenting data to executive leadership a plus. Proficient in Microsoft Excel, Microsoft Word and Microsoft Powerpoint Familiarity with Salesforce and Liberty's Quality systems a plus Understanding of life insurance industry with particular focus on the worksite market Understanding of Liberty's drivers of growth: recruiting, training, and leadership development Ability to work under pressure and on tight deadlines Ability to change directions quickly when needed and to think independently Applicable To All Employees of Globe Life Family of Companies: Reliable and predictable attendance of your assigned shift. Ability to work designated hours based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don't just work, but thrive at Globe Life: Competitive compensation designed to reflect your expertise and contribution. Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. Robust life insurance benefits and retirement plans, including company-matched 401 (k) and pension plan. Paid holidays and time off to support a healthy work-life balance. Parental leave to help our employees welcome their new additions. Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. Company-paid counseling for assistance with mental health, stress management, and work-life balance. Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters.
    $99k-112k yearly est. 23d ago
  • Quality Control Manager

    Barnard Construction Company, Inc. > Working Here > Current Openings > Job Listingsbarnard Construction Company 4.2company rating

    Remote job

    Barnard Construction Company, Inc., based in Bozeman, Montana, is a heavy-civil construction company with projects underway across North America. Barnard is ranked by Engineering News-Record , a leading construction industry periodical, as one of the nation's Top 400 civil contractors. We specialize in dam construction and rehabilitation, power transmission and distribution, tunneling, inland marine, oil, gas, utility, and sewer and water pipeline projects. We offer competitive salaries, profit sharing, 401(k)s, a generous health plan, annual bonuses, and challenging career opportunities with a financially solid company. Barnard's people are the reason for the success of the company. Our reputation attracts the highest quality personnel, people who are committed to producing projects that set a standard for excellence. At Barnard, we build the riskiest, most difficult, complex jobs we can find and we hire people who thrive on tough work and demanding opportunities. Qualifications Undergraduate degree in Engineering, Construction Management or related field. Equivalent experience in a construction-related position will also be considered. Must be willing to travel and relocate. Project sites are located domestically and internationally, so relocation and/or travel are required. Minimum of ten (10) years of experience of related CQC management construction projects. In addition, must have at least 2 Federal Design Build Projects, And served as the Construction Quality Control Manager on at least 2 projects with a construction value of $10 million or more. Strong organizational and time management skills. Good attention to detail, with the ability to recognize discrepancies. Strong work ethic - Willing to do what it takes to get the job done. The ability to work independently as well as part of a team. The ability to freely access all points of a construction site in wide-ranging climates and environments. Responsibilities Develops, maintains, and verifies implementation of the Quality programs for the Project, together with oversight of the implementation of programs/plans for the direct hire work and Sub-Contractor. Manages and coordinates Quality activities associated with field engineering field procurement, construction, testing, and commissioning within the Project scope. Maintains client liaison and communication for Project's quality activities, as directed by the Project Manager. Reviews, audits and surveys Quality activities across the Project direct hire execution and Sub-Contractors and advises and reports to management quality problems and progress within the Project. Equal Opportunity Employer Veterans/Disabled, E-Verify Employer #mon
    $70k-97k yearly est. Auto-Apply 60d+ ago
  • Quality Manager, Overwatch | Irvine, CA

    Blizzard Entertainment, Inc. 4.6company rating

    Remote job

    YOUR MISSION AND ABOUT BLIZZARD QUALITY ASSURANCE (QA) At Blizzard Entertainment, we pour our hearts and souls into everything we create. Best known for iconic video game universes, including Warcraft, Overwatch, Diablo, and StarCraft, we've been creating genre-defining games for millions of players around the world for more than 30 years. We're on a quest: bring our dreams to life and craft the most epic entertainment experiences…ever. Hard work, iteration, and polish go into the Blizzard "secret recipe," but the most important ingredients come from talented people who share our vision. The concept of "Blizzard polish," that is, the infinite care and loving detail put into every aspect of our games, is something we take seriously and pride ourselves on delivering to our players. It's a responsibility shared across the company - and its undisputed heart and soul is Blizzard QA. Blizzard QA is a close-knit team; we care about iteration, problem-solving, and succeeding as a group. We genuinely love what we do for a living and expect the same from everyone who joins us! JOB SUMMARY The Quality Manager oversees Quality Assurance (QA) operations and testing for a product, ensuring software quality and process improvement. This role involves managing the end-to-end test team, aligning with departmental and organizational strategies. The Quality Manager establishes standards for cross-functional teams, manages product test schedules and resources, and drives a strategic vision for quality assurance. Responsibilities include addressing project-impacting issues, managing team members' performance for excellence, and promoting software development best practices. This role plays a crucial role in delivering epic gaming experiences for customers and key internal partners. This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The home studio for this role is Irvine, CA. WHAT YOU BRING TO THE TABLE * Manage the end-to-end management of the test team for a product or section of a product, ensuring alignment with department and organizational strategies across globally distributed teams. * Establish standards for cross-functional teams, encompassing strategy, test execution, and reporting, while ensuring the quality of all deliverables, workflows, and relationships. * Manage product test schedules, team needs, dependencies, and resources, collaborating with key quality stakeholders to incorporate advanced testing methods into the testing strategy. * Provide resources and assistance and oversee adherence to the master test plans for products. Collaborate with senior leadership on shifting work or resources to promote test quality, software development best practices, and enhanced customer experience. * Conduct regular business reviews, provide quality-related services to production leadership, and manage the master test plan for the product. * Create, monitor, and control metrics impacting product and team quality, analyzing product quality and usability, associated system limitations, and reporting on risk. * Develop training materials for the project team and lead workshops for test leadership requirements. * Lead and support projects and initiatives with regional teams, cross-functional partners, and QA teams. Ensure project tracking tools and documentation meet team standards and are up to date. * Provide leadership, support and guidance to the assigned team, ensuring their performance is managed effectively and fostering a productive, positive, collaborative work culture. * Champion efforts that build synergy, trust, collaboration, and inclusivity within the organization. Own and manage relationships with key partners, resources, colleagues, and leaders ensuring transparency around critical decisions and trade-offs. * Performs other duties as assigned. MINIMUM REQUIREMENTS Experience * Minimum 8 years of experience in Quality Assurance. * Minimum 3 years directing the work of individual contributors and multiple levels of management and teams. * Experience with game engines, content and asset editors, and shared technologies. Knowledge & Skills * High School diploma or equivalent required. Bachelor's Degree in a related field preferred. * Thorough understanding of Software Development Life Cycle (SDLC), specifically QA processes in agile and waterfall development environments. * Be an expert in one or more software testing methodologies. * Practical knowledge of relational databases such as Oracle, MySQL, & SQLServer. Working experience with Jira process. * Proven ability to analyze, interpret, and act on data sets and complex workflows. * Excellent written and verbal communication, planning, organization, and time management skills. Ability to tailor presented information for the appropriate audience. EXTRA POINTS * Scripting or software tool creation experience. White box testing experience. * Certifications: PMP, Scrum Master and/or Product Owner, ISTQB. * Coding Knowledge: XML / HTML, JavaScript, Python, Java, C / C++ / C#, SQL. * Experience working with outsourced teams. * High level of gaming knowledge and/or skill. * Passion for Blizzard's line of products and services Your Platform Best known for iconic video game universes including Warcraft, Overwatch, Diablo, and StarCraft, Blizzard Entertainment, Inc. (****************** a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry's most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net, Xbox, PlayStation, Nintendo Switch, iOS, and Android. Our World Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty, World of Warcraft, Overwatch, Diablo, Candy Crush and Bubble Witch. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet! Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered! The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners. We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics. Rewards We provide a suite of benefits that promote physical, emotional and financial well-being for 'Every World' - we've got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including: * Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance; * 401(k) with Company match, tuition reimbursement, charitable donation matching; * Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave; * Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others; * If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance. Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting *************************************** In the U.S., the standard base pay range for this role is $77,760.00 - $143,920.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role's range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.
    $77.8k-143.9k yearly Auto-Apply 43d ago

Learn more about quality program manager jobs

Work from home and remote quality program manager jobs

Nowadays, it seems that many people would prefer to work from home over going into the office every day. With remote work becoming a more viable option, especially for quality program managers, we decided to look into what the best options are based on salary and industry. In addition, we scoured over millions of job listings to find all the best remote jobs for a quality program manager so that you can skip the commute and stay home with Fido.

We also looked into what type of skills might be useful for you to have in order to get that job offer. We found that quality program manager remote jobs require these skills:

  1. Data analysis
  2. Oversight
  3. Project management
  4. Sigma
  5. Continuous improvement

We didn't just stop at finding the best skills. We also found the best remote employers that you're going to want to apply to. The best remote employers for a quality program manager include:

  1. Lockheed Martin
  2. Philips
  3. Children's Hospital Los Angeles

Since you're already searching for a remote job, you might as well find jobs that pay well because you should never have to settle. We found the industries that will pay you the most as a quality program manager:

  1. Technology
  2. Manufacturing
  3. Health care

Browse executive management jobs