Quality Specialist Resume Examples 2023

Research Summary. We analyzed 2,528 quality specialist resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Apria Healthcare Group and JPMorgan Chase & Co. Here are the key facts about quality specialist resumes to help you get the job:

The average quality specialist resume is 470 words long
The average quality specialist resume is 1.0 pages long based on 450 words per page.
Customer service is the most common skill found on a quality specialist resume. It appears on 7.5% of resumes.

After learning about how to write a professional quality specialist resume, you can make sure your resume checks all the boxes with our resume builder.

Quality Specialist Resume Example


George Ellis Quality Specialist Contact Information Tampa, FL (730) 555-6069 gellis@example.com Skills Bankruptcy Capa Foreclosure Business Units Relief Financial Statements BPO Procedures Company Policies Facility Employment History Quality Specialist 2017 - Present Citi Tampa, FL Adhere to company policies and procedures. Look for process improvement suggestions in regards to departmental procedures. Foreclosure Specialist 2016 - 2017 Bank of America Atlanta, GA Verified payments received, posted and returned during Foreclosure process. Worked with Bankruptcy and home retention departments to complete or end impediments to proceed with foreclosure. Maintain Fannie Mae Bankruptcy reports as well as other Fannie Mae reports being handled by Bank of America's India Division. Direct communication with Title Companies. Bankruptcy Specialist 2008 - 2016 IBM Rochester, MN Determine due to loan status if payments can be accepted on the loan. Determine whether client, state or federal guidelines are being followed for foreclosure or retention options. Advised foreign nationals and management on immigration practices and policy concerns. Handle response back from attorney's on any necessary needs such as review of affidavits and receipt of MFR's granted. Contributed to bankruptcy department's first profitable quarters. Education Doctoral Degree Biology 1999 - 2002 University of Wisconsin - Stevens Point Stevens Point, WI Master's Degree Biology 1992 - 1993 University of Wisconsin - Stevens Point Stevens Point, WI Bachelor's Degree Biology 1983 - 1986 University of Wisconsin Colleges Madison, WI


Anthony Foster Quality Specialist Contact Info Boston, MA (980) 555-5709 afoster@example.com Skills GaasBatch RecordsCommunicationCompany PoliciesClient ManagementAppropriate Corrective ActionProduct QualitySarbanes-OxleyFDANcqa Employment History Quality Specialist 2019 - Present Andrew Wyeth Boston, MA Performed Batch Record review of Intermediate Batch Records, and Autoclave Runs as needed. Perform on-going audit of patient records and maintain archive filing system; Track facility census. Implemented NQA-1, DOE 414.1, 10 CFR 830-Subpart A, Price-Anderson Amendment Act, andWaste Acceptance Criteria requirements. Provide technical support for Management, Engineering, Design, Development, Tooling, MRB and CAB certified. Quality Assurance Specialist 2016 - 2019 Boston Scientific Boston, MA Recommend and submitted changes to current complaint handling procedures. Review and update policies, procedures and disclosures as needed for adherence with applicable laws and regulations. Provide excellent communication with managers, sales representatives, and hospital staff. Inventory, Document Control, Components and Raw Material Inspection. Assessed QC GMP data, deviations for compliance and technical content using cGMP practices, sound judgment and company standards. Maintain all department productivity and quality standards. Quality Assurance Associate 2015 - 2016 Boston Scientific Boston, MA Issue Management system - email entry for team triage and resolution / disposition. Train and support Micro-Vu Vertex coordinate measuring machine (CMM) operators. Track CAPA s to closure. Performed sensory tests on syrup samples and raw materials. Education Bachelor's Degree Business 2012 - 2015 Northeastern University Boston, MA


Martha Shaw Quality Specialist Richmond, VA (810) 555-3343 mshaw@example.com Experience Quality Specialist2019 - Present Andrew Wyeth•Richmond, VA Audited potential vendors for quality systems and addressed current vendor component quality issues for and NCM completion and resolution. Supervised Pilot Line Clean room where product development of substrates was performed. Maintain ISO 9001 certification through continuous improvement activities and internal process audits. Order required Inspection measuring devices, height gauges, test indicators, calipers; micrometers. Established and manage complaint and CAPA systems. Established, monitored and improved process controls and procedures to ensure compliance with a variety of Aerospace industrial requirements. Quality Analyst2018 - 2019 Capital One•Richmond, VA Executed the selenium test cases locally on VM machines and also using Selenium GRID. Tested user interactive reports for the business using Hyperion Interactive Reporting studio 9. Worked with the Data Warehouse team in changing the status of the customers and helped in updating it into the production. Quality Control Analyst2015 - 2018 Genzyme•Framingham, MA Enter and review data in LIMS, perform safety and operational lab audit. Compiled track and trend QC quality metric. Skills Safety StandardsData AnalysisEnsure ComplianceQAData WarehouseManagement SystemDMSDocument ControlNew ProceduresEnvironmental Monitoring Education Bachelor's Degree Chemical Engineering2012 - 2015 Michigan Technological University•Houghton, MI

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Quality Specialist Resume templates

Zippia allows you to choose from different easy-to-use Quality Specialist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Quality Specialist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

What Should Be Included In A Quality Specialist Resume

1. Add Contact Information To Your Quality Specialist Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Quality Specialist Resume Contact Information Example #1

Jane Moore

Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors

Business

28.2%

Biology

8.9%

Nursing

7.8%

Health Care Administration

5.0%

Quality Specialist Resume Relevant Education Example #1

Doctoral Degree In Biology 2014 - 2016

University of Wisconsin - Stevens Point Stevens Point, WI

Quality Specialist Resume Relevant Education Example #2

Bachelor's Degree In Business 2014 - 2016

DeVry University Oakbrook Terrace, IL

3. Next, Create A Quality Specialist Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Quality Specialist Skills For Resume

Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Continuous Improvement Skills
Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.
Management System Skills
A management system is a set of policies, processes, and procedures taken by an organization or a business to ensure it can fulfill its tasks and achieve its objectives. A management system makes sure that the company excels financially and improves the user experience. The management system also takes care of the worker's and employees' needs and manages their workload and oversees their performance. Apart from interior matters of the company, a management system also deals with exterior matters like legislations, tax matters, and law issues.
FDA Skills
The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.
Internal Audit Skills
Internal audit is an evaluation process that ensures that a company's risk management, governing body, and other internal processes are running effectively. People who perform internal audits must be highly qualified, have experience, and knowledge to work accordingly with the international standards and the code of ethics.

Top Skills for a Quality Specialist

Source: Zippia.com

Customer Service, 7.5%

Data Analysis, 5.9%

Continuous Improvement, 5.7%

Process Improvement, 5.2%

Other Skills, 75.7%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Quality Specialist Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Document Control Specialist

American Business Forms

Reviewed and wrote test specifications and text procedures for an engineering firm.
Developed PowerPoint presentations and trained personnel on corrective actions and one point lessons.
Updated assembly drawing notes in SolidWorks.
Obtained approval signatures and implemented distribution by retrieving and providing ECN revisions to proper personnel.
Prepared plan and profile, elevations, anchoring plan, sections, and details using AutoCAD and 3D models.

Work History Example # 2

Negotiator

JPMorgan Chase

Assigned to conduct independent reviews of loan documents submitted for modification by homeowners with loans in foreclosure process.
Reviewed loans in default to determine the most financially advantageous alternative to foreclosure.
Worked with multiple computer systems, including MSP, TMQ, Word, and Excel.
Evaluated profitability of mortgage modification versus foreclosure.
Worked with Foreclosure attorneys to order Title and confirm Title clear to move forward with Deed in Lieu process.

Work History Example # 3

Quality Specialist

Pfizer

Audited QA for their internal operations.
Performed Quality Audit in manufacturing area for acceptable product characteristic and conformance to company's formulas and procedures.
Audited process and documentation of manufacturing and packaging areas to guarantee a quality of the operating procedures and final products.
Hired to help resolve compliance concerns identified in an FDA Warning Letter.
Reviewed source documents including relevant medical records, laboratory results and procedures to compile complete and accurate narrative summaries.

Work History Example # 4

Quality Specialist

Allstate

Carried out procedures to ensure that all assigned information system projects meet minimum organization standards and end-user requirements.
Redesigned and built new QA laboratory and sample retain area.
Managed Process and Metrics team in ensuring the process implementation and metrics reporting.
Incorporated new procedures into Quality Assurance Administration Training Manuals and cross-trained supervisory staff.
Delivered progress reports on regulatory, functionality, and reliability validation activities to the project office.

5. Highlight Your Quality Specialist Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your quality specialist resume:

Certified Nurse Assistant (CNA)
Certified Quality Auditor (CQA)
Six Sigma Green Belt
Master Quality Manager (MQM)
Certified Pharmacy Technician (CPhT)
Certified Quality Engineer (CQE)
Certified Quality Technician (CQT)
Certified Phlebotomy Technician (CPT)
Lead Auditor
Certified Billing and Coding Specialist (CBCS)

6. Finally, Add a Quality Specialist Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing A Quality Specialist Resume:

Relevant Experience

Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.

Conducted internal audits within the company, ensuring ISO and OSHA health and safety standards implemented.

The Right Skills

This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Product Quality, be sure to list it in your resume’s skills section.

Assisted the company in two successful FDA and ISO audits of the design quality system.

Quantifiable Achievements

Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..

Improved metrics of individual operating areas by 50% to 100% in a two-year period.

ATS-Friendly

An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.

Impeccable Formatting

Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.

Not sure how to make a resume that stands out?

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