We calculated that 8% of Quality Specialists are proficient in Customer Service, Data Analysis, and Continuous Improvement. They’re also known for soft skills such as Creativity, Listening skills, and Math skills.
We break down the percentage of Quality Specialists that have these skills listed on their resume here:
- Customer Service, 8%
Accredited quality of life specialist that cared for seniors within a facility setting, provided outstanding customer service guaranteeing life excellence.
- Data Analysis, 6%
Facilitated quality system management by ensuring product and process quality through internal audits, data collection, and data analysis.
- Continuous Improvement, 6%
Lead a team to develop Supplier Quality/Delivery performance dashboards for quality evaluation and instituted supplier quality workshops for continuous improvement.
- Process Improvement, 5%
Assist management in compliance and process improvement utilizing Six-Sigma, ISO and Continuous Process Improvement methodologies and consistent training and engagement.
- Management System, 5%
Partnered with suppliers to establish and initiate an effective corrective action and root cause analysis program within their quality management system.
- FDA, 5%
Reviewed and approved equipment calibrations, qualifications, and validations for adherence to company procedures and FDA guidelines.
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Most quality specialists list "customer service," "data analysis," and "continuous improvement" as skills on their resumes. We go into more details on the most important quality specialist responsibilities here: Arguably the most important personality trait for a quality specialist to have happens to be creativity. An example from a resume said this about the skill, "industrial engineers use creativity and ingenuity to design new production processes in many kinds of settings in order to reduce the use of material resources, time, or labor while accomplishing the same goal." Additionally, other resumes have pointed out that quality specialists can use creativity to "manage sample inventory worth $500,000+.product quality specialist" Another trait important for fulfilling quality specialist duties is listening skills. According to a quality specialist resume, "these engineers often operate in teams, but they also must solicit feedback from customers, vendors, and production staff." Here's an example of how quality specialists are able to utilize listening skills: "delegated to the call listening team where we ensured that calls were being graded appropriately to the standards set by cms. " Another skill that is quite popular among quality specialists is math skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a quality specialist resume: "industrial engineers use the principles of calculus, trigonometry, and other advanced topics in mathematics for analysis, design, and troubleshooting in their work." This example from a resume shows how this skill is used: "created presentations on non-conforming statistics for managers monthly quality review meetings using access and microsoft word applications. " A thorough review of lots of resumes revealed to us that "speaking skills" is important to completing quality specialist responsibilities. This resume example shows just one way quality specialists use this skill: "industrial engineers sometimes have to explain their instructions to production staff or technicians before they can make written instructions available" Here's an example of how this skill is used from a resume that represents typical quality specialist tasks: "experience speaking to auditors from fda, ema, mexico, and turkey. " Yet another important skill that a quality specialist must demonstrate is "writing skills." Industrial engineers must prepare documentation for other engineers or scientists, or for future reference This is clearly demonstrated in this example from a quality specialist who stated: "report writing includes fda sample collection & results of quality analysis, microbiological, water & surimi testing. " Another skill commonly found on quality specialist resumes is "problem-solving skills." This description of the skill was found on several quality specialist resumes: "in designing facilities for manufacturing and processes for providing services, these engineers deal with several issues at once, from workers’ safety to quality assurance." Here's an example from a resume of how this skill could fit into the day-to-day quality specialist responsibilities: "resolved regulatory and quality issues by collaborating with sales, logistics, operations and fda personnel. "
See the full list of quality specialist skills.
We've found that 55.5% of quality specialists have earned a bachelor's degree. Furthermore, 10.1% earned their master's degrees before becoming a quality specialist. While it's true that most quality specialists have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every seven quality specialists did not spend the extra money to attend college.
The quality specialists who went onto college to earn a more in-depth education generally studied business and biology, while a small population of quality specialists studied nursing and health care administration.
Once you're ready to become a quality specialist, you should explore the companies that typically hire quality specialists. According to quality specialist resumes that we searched through, quality specialists are hired the most by CSL Plasma, TPI, and Conagra Brands. Currently, CSL Plasma has 176 quality specialist job openings, while there are 66 at TPI and 52 at Conagra Brands.
Since salary is important to some quality specialists, it's good to note that they are figured to earn the highest salaries at Meta, Citi, and Biogen. If you were to take a closer look at Meta, you'd find that the average quality specialist salary is $127,007. Then at Citi, quality specialists receive an average salary of $117,736, while the salary at Biogen is $116,302.
View more details on quality specialist salaries across the United States.
We also looked into companies who hire quality specialists from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include Real Time Farms, Baxter International, and General Electric.