Quality supervisor job description
Updated March 14, 2024
8 min read
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Example quality supervisor requirements on a job description
Quality supervisor requirements can be divided into technical requirements and required soft skills. The lists below show the most common requirements included in quality supervisor job postings.
Sample quality supervisor requirements
- Bachelor's degree in Quality Assurance or related field.
- Minimum of 5 years of experience in a supervisory role.
- Knowledge of quality assurance principles and procedures.
- Knowledge of relevant regulatory standards.
- Proficient computer skills.
Sample required quality supervisor soft skills
- Excellent analytical and problem-solving skills.
- Strong leadership abilities and interpersonal skills.
- Excellent communication and organizational skills.
- Ability to work independently and in a team environment.
Quality supervisor job description example 1
Centene quality supervisor job description
You could be the one who changes everything for our 26 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace flexibility.
Position Purpose: Identify, develop and monitor performance improvement audit activities, including measurement tool, sample frames and target outcomes. Coordinate and monitor quality improvement audit projects from inception to completion. Develop a cross-departmental comprehensive provider audit schedule.
• Supervise a team of auditors to ensure provider audits are conducted according to State contractual requirements, including inter-rater reliability.
• Assist in the creation and implementation of the Annual Quality Improvement Work Plan and Evaluation, including the annual cross-departmental audit schedule.
• Develop, implement and educate various departments and practitioner/facility staff on performance measures specifications to ensure accurate measurement application and valid data
• Facilitate cross functional improvement teams based on rapid improvement cycling to drive improved systems performance based on trended audit results.
• Prepare quarterly and annual performance reports for the Executive Management Team and the Quality Management Department
• Develop presentations of provider performance for use in reporting
• Apply statistics testing to all data sets for quantitative analysis for provider performance
For Fidelis Care only:
• Supervise a team of auditors to ensure provider audits and Medical Records retrieval projects are conducted according to State contractual requirements, including inter-rater reliability.
• Develop, implement and educate various departments and practitioner/facility staff on member outreach, quality programs and performance measures specifications to ensure accurate measurement application and valid data.
Education/Experience: Bachelor's degree in Healthcare, Business Management related field, or related or equivalent experience. 3+ years of quality improvement experience, preferably in managed health care. Experience with the use of statistics software and applications.
License/Certificates: Certified Professional in Healthcare Quality (CPHQ) preferred. Up to 25% travel and personal vehicle and valid Driver's License required.
Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
**TITLE:** Supervisor, Quality Improvement Audits
**LOCATION:** Tempe, Arizona
**REQNUMBER:** 1361782
Position Purpose: Identify, develop and monitor performance improvement audit activities, including measurement tool, sample frames and target outcomes. Coordinate and monitor quality improvement audit projects from inception to completion. Develop a cross-departmental comprehensive provider audit schedule.
• Supervise a team of auditors to ensure provider audits are conducted according to State contractual requirements, including inter-rater reliability.
• Assist in the creation and implementation of the Annual Quality Improvement Work Plan and Evaluation, including the annual cross-departmental audit schedule.
• Develop, implement and educate various departments and practitioner/facility staff on performance measures specifications to ensure accurate measurement application and valid data
• Facilitate cross functional improvement teams based on rapid improvement cycling to drive improved systems performance based on trended audit results.
• Prepare quarterly and annual performance reports for the Executive Management Team and the Quality Management Department
• Develop presentations of provider performance for use in reporting
• Apply statistics testing to all data sets for quantitative analysis for provider performance
For Fidelis Care only:
• Supervise a team of auditors to ensure provider audits and Medical Records retrieval projects are conducted according to State contractual requirements, including inter-rater reliability.
• Develop, implement and educate various departments and practitioner/facility staff on member outreach, quality programs and performance measures specifications to ensure accurate measurement application and valid data.
Education/Experience: Bachelor's degree in Healthcare, Business Management related field, or related or equivalent experience. 3+ years of quality improvement experience, preferably in managed health care. Experience with the use of statistics software and applications.
License/Certificates: Certified Professional in Healthcare Quality (CPHQ) preferred. Up to 25% travel and personal vehicle and valid Driver's License required.
Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development.
Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.
**TITLE:** Supervisor, Quality Improvement Audits
**LOCATION:** Tempe, Arizona
**REQNUMBER:** 1361782
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Quality supervisor job description example 2
Leprino Foods quality supervisor job description
Within our state-of-the art 500+ person Greeley, CO manufacturing facility, we are seeking a Quality Supervisor on our Quality Execution team to continue moving our organization to even larger levels of food quality, safety, and production efficiencies. We take pride in our vision to be "world's best", it's why we work harder, invest more, and continually innovate.
At Leprino Foods, starting compensation for this role typically ranges between $74,000 and $89,000. This position has an annual target bonus of 5%.
+ Use your natural leadership ability daily to build, lead, mentor, develop, and grow highly functioning teams of up to 20 Quality Technicians.
+ Support the Plant Production leadership team in troubleshooting plant quality execution deficiencies.
+ Coordinate with the Quality Execution Manager to assure accurate follow up on all customer and regulatory issues (complaints, audits, requests for information).
+ Operate as the local subject matter authority in applicable Quality Execution and Quality Assurance policies, programs, and systems.
+ Assure that the plant optimally carries out policies, procedures, and systems established by the Corporate Quality Organization in the areas of Quality and Food Safety, customer interface (including approvals, specifications, audits, product evaluation and conformance protocols, and customer complaints and follow up), analytical and performance testing methodologies, and purchase quality control.
+ Be humble, inquisitive, patient, collaborative, innovative, results-oriented, and resilient - the DNA of a Leprino employee.
You Have At Least (Required Qualifications):
+ A Bachelors degree in Food Science, Dairy Science, Chemical Engineering, OR equivalent work experience.
+ Two (2) years of previous experience as a supervisor, superintendent, or manager in a food, beverage, chemical, or pharmaceutical manufacturing facility.
+ The ability to perform shift work in a 24/7 operational plant (the milk never stops coming).
We Hope You Also Have (Preferred Qualifications):
+ A Masters in Food or Dairy Science, Food Technology, or Chemical Engineering including four (4) years as a production supervisor in a dairy manufacturing facility (cheese, yogurt, cream, or milk).
Leprino Foods embraces diversity and equal opportunity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. The more inclusive we are, the better our work will be.
Offering You In Return:
A chance to be part of a global team of individuals passionate about producing and delivering high-quality products that help feed and nourish families around the world. Leprino Foods could not be where it is today without our incredible employees. That is why we share in our success together by rewarding you for your hard work. Hiring great people who are in it for the long run is our goal. Through competitive salaries and bonuses, life, medical/dental/vision coverage, voluntary benefits, employee assistance programs, wellness incentives, tuition assistance, vacation, nine paid holidays, sick time, paid parental leave, annual merit increases, as well as the LFC Profit-Sharing & 401(k) plan. Your impact will be noticed and rewarded, as you seek to further our company, our customers, and one another.
Our Story:
Leprino Foods history dates back over 65 years, when Jim Leprino first started making small batches of mozzarella for local markets and eateries in the Little Italy neighborhood of Denver. Weve grown a bit since then. Today, Leprino is the worlds largest manufacturer of mozzarella and lactose, and a leading producer of whey protein. Still owned by Jim and the Leprino family, our sights are set to be the Worlds Best Dairy Food and Ingredient Company. To help us achieve that bold vision, were looking for our secret ingredient: You. A motivated team member who is the best at what you do. Three people in a small corner grocery store in the early 1950s have now grown to almost 5,000 employees throughout 16 global locations. Will you join us on our journey?
At Leprino Foods, starting compensation for this role typically ranges between $74,000 and $89,000. This position has an annual target bonus of 5%.
+ Use your natural leadership ability daily to build, lead, mentor, develop, and grow highly functioning teams of up to 20 Quality Technicians.
+ Support the Plant Production leadership team in troubleshooting plant quality execution deficiencies.
+ Coordinate with the Quality Execution Manager to assure accurate follow up on all customer and regulatory issues (complaints, audits, requests for information).
+ Operate as the local subject matter authority in applicable Quality Execution and Quality Assurance policies, programs, and systems.
+ Assure that the plant optimally carries out policies, procedures, and systems established by the Corporate Quality Organization in the areas of Quality and Food Safety, customer interface (including approvals, specifications, audits, product evaluation and conformance protocols, and customer complaints and follow up), analytical and performance testing methodologies, and purchase quality control.
+ Be humble, inquisitive, patient, collaborative, innovative, results-oriented, and resilient - the DNA of a Leprino employee.
You Have At Least (Required Qualifications):
+ A Bachelors degree in Food Science, Dairy Science, Chemical Engineering, OR equivalent work experience.
+ Two (2) years of previous experience as a supervisor, superintendent, or manager in a food, beverage, chemical, or pharmaceutical manufacturing facility.
+ The ability to perform shift work in a 24/7 operational plant (the milk never stops coming).
We Hope You Also Have (Preferred Qualifications):
+ A Masters in Food or Dairy Science, Food Technology, or Chemical Engineering including four (4) years as a production supervisor in a dairy manufacturing facility (cheese, yogurt, cream, or milk).
Leprino Foods embraces diversity and equal opportunity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. The more inclusive we are, the better our work will be.
Offering You In Return:
A chance to be part of a global team of individuals passionate about producing and delivering high-quality products that help feed and nourish families around the world. Leprino Foods could not be where it is today without our incredible employees. That is why we share in our success together by rewarding you for your hard work. Hiring great people who are in it for the long run is our goal. Through competitive salaries and bonuses, life, medical/dental/vision coverage, voluntary benefits, employee assistance programs, wellness incentives, tuition assistance, vacation, nine paid holidays, sick time, paid parental leave, annual merit increases, as well as the LFC Profit-Sharing & 401(k) plan. Your impact will be noticed and rewarded, as you seek to further our company, our customers, and one another.
Our Story:
Leprino Foods history dates back over 65 years, when Jim Leprino first started making small batches of mozzarella for local markets and eateries in the Little Italy neighborhood of Denver. Weve grown a bit since then. Today, Leprino is the worlds largest manufacturer of mozzarella and lactose, and a leading producer of whey protein. Still owned by Jim and the Leprino family, our sights are set to be the Worlds Best Dairy Food and Ingredient Company. To help us achieve that bold vision, were looking for our secret ingredient: You. A motivated team member who is the best at what you do. Three people in a small corner grocery store in the early 1950s have now grown to almost 5,000 employees throughout 16 global locations. Will you join us on our journey?
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Quality supervisor job description example 3
Spark Talent Acquisition quality supervisor job description
About the Company
Spark Talent Acquisition is a Michigan-headquartered recruiting and staffing company that connects great talent with great employers. We understand that finding a new position can be stressful and identifying top talent can be challenging. For us to maximize successful placement and retention, we start by listening to and understanding each of our clients. We believe in face to face interaction and having a solid understanding of our client’s business before placement. We pride ourselves in team development as it matches our purpose as an organization to continually create career opportunities.
Position Summary
Quality Supervisor will be responsible for supporting the entire Quality System including supplier contact, in-process, final, dock audit, SPC, QOS, PPAP and 8D project support, continuous improvements, as well as all associated documentation.
Position Responsibilities
Notify Quality Auditors on product that is completed and needs re-inspection.
Track inventories of all hold products to assure hold inventory accuracy.
Adhere to all company policies and procedures (i.e., quality policy manual, employee handbook, Level II procedures, etc.).
Comply with of all internal and OSHA required safety procedures.
Maintain high standards of housekeeping in respective areas.
Manage/Supervise Quality Auditor Team regarding performance, quality, discipline, timecard keeping etc.
Responsible for daily work performance of the Quality Auditors.
4+ years of experience in quality.
2+ years of previous supervisory experience preferred
Previous experience in a plastic injection molding environment preferred.
Capabale of performing Gage R&R and capability studies.
Assist in the creation and maintenance of job boards.
Serve as main point of contact for the containment area.
Prioritizations of all sorting activity, to assure shipments are not missed.
Assure that all Quality Alerts are being followed for any products being sorted.
Acquire layouts, testing, etc. on parts for PPAP, Problem Solving, etc.
Perform and maintain Layered Process Audit System.
Participate in cross-functional teams in the pursuit of problem solving and mistake proofing quality problems.
Assist in part audits and sort operations as required.
Work closely with the Quality Manager to track and report on daily quality related issues that occur on the production floor.
Complete the Daily Data Card (Quality) for sorting, hold inventory, hours sorted, and dollars on hold.
Reviews material certs for each received lot number.
Helps handle supplier issues along with Quality Engineer.
Issues SPSR's when required.
Participate/train new hires in weekly orientation.
Perform other duties as requested/assigned by the Quality Manager or upper management.
Support and assist with maintaining Quality Documentation
Contain suspect stock internally
Responsible for performing and maintaining Calibration for QC Lab Equipment, including Check fixtures
Minimum Requirements
4+ years of experience in quality.
2+ years of previous supervisory experience preferred
Previous experience in a plastic injection molding environment preferred.
Capabale of performing Gage R&R and capability studies.
What We Offer
Spark Talent Acquisition is a Michigan-headquartered recruiting and staffing company that connects great talent with great employers. We understand that finding a new position can be stressful and identifying top talent can be challenging. For us to maximize successful placement and retention, we start by listening to and understanding each of our clients. We believe in face to face interaction and having a solid understanding of our client’s business before placement. We pride ourselves in team development as it matches our purpose as an organization to continually create career opportunities.
Position Summary
Quality Supervisor will be responsible for supporting the entire Quality System including supplier contact, in-process, final, dock audit, SPC, QOS, PPAP and 8D project support, continuous improvements, as well as all associated documentation.
Position Responsibilities
Notify Quality Auditors on product that is completed and needs re-inspection.
Track inventories of all hold products to assure hold inventory accuracy.
Adhere to all company policies and procedures (i.e., quality policy manual, employee handbook, Level II procedures, etc.).
Comply with of all internal and OSHA required safety procedures.
Maintain high standards of housekeeping in respective areas.
Manage/Supervise Quality Auditor Team regarding performance, quality, discipline, timecard keeping etc.
Responsible for daily work performance of the Quality Auditors.
4+ years of experience in quality.
2+ years of previous supervisory experience preferred
Previous experience in a plastic injection molding environment preferred.
Capabale of performing Gage R&R and capability studies.
Assist in the creation and maintenance of job boards.
Serve as main point of contact for the containment area.
Prioritizations of all sorting activity, to assure shipments are not missed.
Assure that all Quality Alerts are being followed for any products being sorted.
Acquire layouts, testing, etc. on parts for PPAP, Problem Solving, etc.
Perform and maintain Layered Process Audit System.
Participate in cross-functional teams in the pursuit of problem solving and mistake proofing quality problems.
Assist in part audits and sort operations as required.
Work closely with the Quality Manager to track and report on daily quality related issues that occur on the production floor.
Complete the Daily Data Card (Quality) for sorting, hold inventory, hours sorted, and dollars on hold.
Reviews material certs for each received lot number.
Helps handle supplier issues along with Quality Engineer.
Issues SPSR's when required.
Participate/train new hires in weekly orientation.
Perform other duties as requested/assigned by the Quality Manager or upper management.
Support and assist with maintaining Quality Documentation
Contain suspect stock internally
Responsible for performing and maintaining Calibration for QC Lab Equipment, including Check fixtures
Minimum Requirements
4+ years of experience in quality.
2+ years of previous supervisory experience preferred
Previous experience in a plastic injection molding environment preferred.
Capabale of performing Gage R&R and capability studies.
What We Offer
- Assorted benefits packages that include medical, dental, vision, 401k, Paid time off and pet insurance that start on the 1st day of your employment
- National network of clients/companies in a variety of industries
- Competitive wages based on experience levels
- Experienced and specialized recruiters that have a strong passion for client service and identifying opportunities
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Updated March 14, 2024
Updated March 14, 2024