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Philip Crosby found fame on publication of his book Quality is Free, in 1979.
However, it wasn’t until the 1980’s that the USA jumped on the TQM bandwagon and it began to grow more rapidly.
By the 1980’s, the Western culture would take notice of Japan’s success and start to set and adhere to higher Total Quality Management guidelines.
His 14 points were presented in his work "Out of the Crisis", published in 1982 and had been learnt in Japan following the second world war.
As unwelcome as this message may have been, by 1985 the changes that Deming had introduced contributed to Ford becoming the most profitable US auto company.
In 1986, Motorola developed a quality control method called Six Sigma6.
In 1987 the International Organization of Standardization (ISO) developed a standard for quality management called the ISO 9000.
In 1987, the first official version of ISO 9000 was published, leading to slow but steady adoption by American companies.
In 1988 a major step forward in quality management was made with the development of the Malcolm Baldrige Award in the United States.
In response to this, a similar model was developed by the European Foundation of Quality Management in 1992.
1994: ISO releases the first revision of the ISO 9001 standards.
Beginning in 1995, the Malcolm Baldrige National Quality Award added a business results criterion to its measures of applicant success.
2000: ISO releases a second revision and merges ISO 9002/3 into 9001.
The Centre for Organisational Excellence Research (COER), recognised the need for resources devoted to this area and launched the BPIR.com in April 2002.
2008: The third revision of ISO 9001 is released.
2015: ISO 9001:2015 is released and becomes a guideline for organization-level quality management systems, and closer to a TQM model.
Juran March 4, 2020 Knowledge
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| Company name | Founded date | Revenue | Employee size | Job openings |
|---|---|---|---|---|
| Accuri Cytometers | 2004 | $15.0M | 9 | - |
| Rennova Health | 2015 | $10.6M | 99 | 3 |
| ISO Group | 2003 | $66.6M | 50 | - |
| Siemens Healthineers | 1971 | $940.1M | 5,984 | 50 |
| Nexant | 1999 | $44.1M | 750 | 72 |
| GeoLogics | 1989 | $52.7M | 350 | 17 |
| United Launch Alliance | 2006 | $1.3B | 2,500 | 5 |
| Manufacturing System Services, Inc. | - | $1.9M | 20 | - |
| Applied Discovery | 1998 | $510,000 | 7 | - |
| Exelis Advanced Engineering & Sciences International Inc. | 2002 | $127.0M | 14,000 | - |
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