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Quality systems manager skills for your resume and career

Updated January 8, 2025
4 min read
Quality systems manager example skills
Below we've compiled a list of the most critical quality systems manager skills. We ranked the top skills for quality systems managers based on the percentage of resumes they appeared on. For example, 7.4% of quality systems manager resumes contained continuous improvement as a skill. Continue reading to find out what skills a quality systems manager needs to be successful in the workplace.

15 quality systems manager skills for your resume and career

1. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how quality systems managers use continuous improvement:
  • Established, led cross-functional continuous improvement teams for incremental product development, quality improvement and resolution of customer issues.
  • Led organization in the implementation of continuous improvement efforts in Corrective Action/Lessons Learned, Change Control and Supplier Qualification.

2. Quality Management System

A quality management system is a set of techniques that deals with the procedure, process, and duties to achieve a quality goal and purpose. This particular skill focuses on the coordination and management of the company's policy. With this system, they can determine what needs improvement and understand the level of awareness and efficiency.

Here's how quality systems managers use quality management system:
  • Establish Compliant Quality management system to help facilitate timely, accurate and sustained decision making to assure appropriate and compliant outcomes.
  • Managed/implemented company's Quality Management Systems, Internal/External Audit, Document/Change Control, Training, Customer Complaints and Supplier Qualification programs.

3. FDA

The Food and Drug Administration (FDA) is a division of the US Department of Health and Human Services that regulates the production and sale of food, pharmaceutical products, medical equipment, and other consumer goods, as well as veterinary medicine. The FDA is now in charge of overseeing the manufacture of products like vaccines, allergy treatments, and beauty products.

Here's how quality systems managers use fda:
  • Maintained facility compliance to FDA quality system regulations as well as coordinated the implementation of design control policies.
  • Participated in multiple certification assessments and regulatory inspections resulting in ISO 13485 certification and FDA approval.

4. CAPA

Here's how quality systems managers use capa:
  • Monitored and reported on quality data for CAPA, NCR, complains, material reviews, equipment calibration/PM and SPC trending.
  • Lead and train FMCNA personnel on the new Quality systems, such as Design control, CAPA and Risk Management.

5. Medical Devices

Medical devices refer to apparatus for use in medical procedures.

Here's how quality systems managers use medical devices:
  • Prepared and submitted applications to Health Canada for marketing of Medical Devices.
  • Assisted regulatory in developing technical dossiers for CE Mark of Class II and III medical devices.

6. Corrective Action

Here's how quality systems managers use corrective action:
  • Designed and implemented a corporate web-based supplier and customer concern database utilizing 8D methodology, improving efficiency and corrective action records.
  • Delivered an improved non-conformance and corrective action review process increasing efficiency of system tracking method and activity completion by 75%.

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7. GMP

GMP stands for Good Manufacturing Practice. It is a system that ensures that all products like food, beverages, and medicinal drugs that are produced comply with the quality standards. It helps in minimizing the risks and hazards that cannot be eliminated after the testing of final products.

Here's how quality systems managers use gmp:
  • Developed and implemented company policies based on Good Manufacturing Practices (GMP) and quality management initiatives.
  • Devised and implemented HACCP, product recall, SSOP, hold & release, plant glass and GMP polices for facility.

8. Project Management

Here's how quality systems managers use project management:
  • Restructured the project management process to create a single finished product specification for manufacturing use.
  • Created and revised software quality assurance procedures aligning with project management.

9. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how quality systems managers use quality standards:
  • Developed, implemented, and continuously improved quality standards in the areas of environmental, health, safety and security strategy.
  • Indoctrinate Quality standards, procedures and best practices to all the site operations teams.

10. Sigma

In Greek alphabets, sigma is the 18th letter that means "to sum up". In statistics, the lower case symbol of sigma is the unit of measurement for standard deviation which is used to assess the variability in a given set of data. While the upper case symbol is for summation notation means to add up all the given numbers in the data set.

Here's how quality systems managers use sigma:
  • Incorporate Six Sigma and Lean methodologies to drive manufacturing efficiency and quality improvements to obtain greater yields.
  • Implemented Six Sigma into the facility resulting in improved quality and process parameters.

11. Product Quality

Product quality is the basic element of a business. It means to add features in a product or service in such a way that it meets the needs and wants of the customers. Enhancing the product quality also means improve the goods from any existing defects to ensure customer satisfaction.

Here's how quality systems managers use product quality:
  • Managed business relationship with multiple international cigarette manufacturers with focus on process / product quality and testing protocols.
  • Focused program development on individual ownership and motivated shift teams to shape production levels and increase product quality.

12. Process Improvement

Here's how quality systems managers use process improvement:
  • Facilitate Team Employee Involvement practices, productive individual and team empowerment, Team Based Business Improvement and internal process improvement.
  • Utilized SPC and various other Total Quality/Quality System Management concepts to facilitate continuous process improvements within the Quality Assurance Department.

13. Management Review

Management review refers to a meeting to evaluate a management department to see if they are functioning the desired way. It involves a chairperson who leads the conference and discusses the management team's progress and procedures.

Here's how quality systems managers use management review:
  • Organized the information for Management Review, recorded recommendations for improvement for next Management Review and retained necessary records of reviews.
  • Served as Management Representative for Pittsburgh site, responsible for reporting system issues to top management and conducting regular management reviews.

14. Food Safety

Here's how quality systems managers use food safety:
  • Created and maintained an integrated management system to encapsulate Food Safety, Quality Systems.
  • Collaborated with Process Engineering to meet specification, food safety and quality requirements.

15. Quality Issues

Here's how quality systems managers use quality issues:
  • Provide engineering support to evaluate and address manufacturing opportunities and resolve quality issues.
  • Addressed quality issues associated within a project and communicated issues to manufacturing departments.
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List of quality systems manager skills to add to your resume

Quality systems manager skills

The most important skills for a quality systems manager resume and required skills for a quality systems manager to have include:

  • Continuous Improvement
  • Quality Management System
  • FDA
  • CAPA
  • Medical Devices
  • Corrective Action
  • GMP
  • Project Management
  • Quality Standards
  • Sigma
  • Product Quality
  • Process Improvement
  • Management Review
  • Food Safety
  • Quality Issues
  • Supplier Quality
  • Regulatory Agencies
  • Internal Audit
  • Iso
  • Ts
  • Customer Complaints
  • Quality Metrics
  • Quality Audits
  • External Audits
  • Direct Reports
  • R
  • Global Quality
  • Process Control
  • Customer Satisfaction
  • Regulatory Compliance
  • Audit Findings
  • Lean Six Sigma
  • FMEA
  • Preventive Actions
  • Lean Manufacturing
  • UL
  • SPC
  • QC
  • Customer Audits
  • AS9100
  • Pharmaceutical Industry
  • KPI
  • Supplier Audits
  • APQP
  • HACCP
  • PPAP
  • Technical Support
  • Party Audits
  • FAA

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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