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Become A Quality Systems Technician

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Working As A Quality Systems Technician

  • Making Decisions and Solving Problems
  • Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment
  • Thinking Creatively
  • Communicating with Supervisors, Peers, or Subordinates
  • Updating and Using Relevant Knowledge
  • $58,000

    Average Salary

What Does A Quality Systems Technician Do

Industrial engineering technicians help industrial engineers implement designs to use personnel, materials, and machines effectively. They prepare machinery and equipment layouts, plan workflows, conduct statistical production studies, and analyze production costs.

Duties

Industrial engineering technicians typically do the following:

  • Suggest revisions to methods of operation, material handling, or equipment layout
  • Interpret engineering drawings, schematic diagrams, and formulas
  • Confer with management or engineering staff to determine quality and reliability standards
  • Recommend changes to production standards in order to achieve the best quality within the limits of the capabilities of the equipment
  • Help plan work assignments, taking into account workers’ performance, the capabilities of machines, and production schedules
  • Prepare charts, graphs, and diagrams to illustrate workflow, routing, floor layouts, how materials are handled, and how machines are used
  • Collect data to assist in process improvement activities

Industrial engineering technicians study the time and steps workers take to do a task (time and motion studies). To set reasonable production rates, they consider how workers perform operations such as maintenance, production, and service.

They also observe workers to make sure that equipment is being used and maintained according to quality assurance standards. They then evaluate the resulting data to recommend or justify changes to the operations or to the standards for improving quality and efficiency.

Industrial engineering technicians’ versatility allows them to be useful in a variety of projects. For example, they work in supply chain management to help businesses minimize inventory costs, in quality assurance to help businesses keep their customers satisfied, and in the growing field of project management to control costs and maximize efficiencies.

Industrial engineering technicians generally work in teams under the supervision of industrial engineers.

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How To Become A Quality Systems Technician

Industrial engineering technicians typically need an associate’s degree or a postsecondary certificate. Community colleges and technical institutes generally offer associate’s degree programs, and vocational–technical schools offer certificate programs.

Education

High school students interested in becoming industrial engineering technicians should take courses in math, science, and drafting, where available. Courses that help students develop computer skills are helpful when the students later need to learn computer-aided design/computer-aided manufacturing software, known as CAD/CAM.

Postsecondary programs in industrial engineering are offered at vocational–technical schools, technical institutes, and community colleges. Vocational–technical schools and technical institutes serve local students and emphasize training needed by local employers. These programs generally award a certificate. Community colleges offer programs similar to those in technical institutes, but usually include more theory-based and liberal arts courses. Students who complete these programs earn associate’s degrees.

ABET accredits engineering and engineering technology programs.

Generally, prospective industrial engineering technicians should major in applied science, industrial technology, or industrial engineering technology.

Important Qualities

Analytical skills. Industrial engineering technicians must be able to help industrial engineers figure out how systems should work and how changes in conditions, operations, and the environment will affect outcomes.

Communication skills. Industrial engineering technicians receive instructions from industrial engineers. They must be able to clearly understand and follow instructions and communicate problems to their supervisors.

Critical-thinking skills. Industrial engineering technicians must be able to help industrial engineers figure out why certain processes or operations are not working as well as they might. They must ask the right questions to identify and correct weaknesses.

Detail oriented. Industrial engineering technicians must gather and record measurements and observations needed by industrial engineers.

Math skills. Industrial engineering technicians use the principles of mathematics for analysis, design, and troubleshooting in their work.

Observational skills. These technicians spend much of their time evaluating the performance of other people or organizations and then make suggestions for improvements or corrective action. They must gather and record information without interfering with workers in their environments.

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Average Length of Employment
Process Technician 4.0 years
Quality Technician 3.8 years
Quality Associate 2.8 years
Top Careers Before Quality Systems Technician
Internship 6.3%
Supervisor 6.3%
Manager 5.1%
Cashier 3.8%
Top Careers After Quality Systems Technician
Buyer 4.2%
Associate 4.2%
Consultant 2.8%

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Top Skills for A Quality Systems Technician

  1. Product Quality
  2. Quality Procedures
  3. Quality Audits
You can check out examples of real life uses of top skills on resumes here:
  • Work towards establishing solutions to concerns and, when possible, prevent unforeseen situations that could compromise product quality/safety.
  • Trained manufacturing workers in quality procedures including weight, volume and burst tests.
  • Conducted internal quality and GMP audits and involvement in ISO and customer audits with responsibilities including report/documentation preparation.
  • Project Leader; Single serve Packaging, Supplier corrective action, Sterilization/Sanitation efficacy.
  • Performed microbiological and Chemical analysis of raw materials and finished products under hold and release.

Quality Systems Technician Demographics

Gender

Female

44.4%

Male

43.8%

Unknown

11.8%
Ethnicity

White

62.4%

Hispanic or Latino

13.6%

Asian

10.5%

Black or African American

10.3%

Unknown

3.2%
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Foreign Languages Spoken

Spanish

100.0%

Quality Systems Technician Education

Schools

University of Phoenix

11.1%

Auburn University

11.1%

Indiana Wesleyan University

8.3%

Keystone Technical Institute

5.6%

Georgia Southern University

5.6%

Icahn School of Medicine at Mount Sinai

5.6%

University of North Texas

5.6%

Oakland University

5.6%

Union University

5.6%

Pontifical Catholic University of Puerto Rico

5.6%

Motlow State Community College

5.6%

University of Texas at Arlington

2.8%

University of Illinois University Administration

2.8%

University of Maryland - University College

2.8%

Saint Paul's College

2.8%

Albany State University

2.8%

North Carolina State University

2.8%

Robert Morris University - Illinois

2.8%

Fort Valley State University

2.8%

Delta College

2.8%
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Majors

Business

32.1%

Biology

13.6%

Chemistry

6.2%

Electrical Engineering

6.2%

Chemical Engineering

4.9%

Management

3.7%

Industrial Engineering

3.7%

Criminal Justice

3.7%

General Education, Specific Areas

2.5%

Computer Science

2.5%

Drafting And Design

2.5%

Elementary Education

2.5%

Ecology, Population Biology, And Epidemiology

2.5%

Computer Networking

2.5%

Secretarial And Administrative Science

2.5%

Engineering

2.5%

Communication

2.5%

Natural Sciences

1.2%

Occupational Safety And Health

1.2%

Mechanical Engineering Technology

1.2%
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Degrees

Bachelors

46.2%

Other

17.6%

Masters

16.8%

Associate

14.3%

Certificate

2.5%

Diploma

1.7%

Doctorate

0.8%
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