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Quality technician skills for your resume and career

Updated January 8, 2025
7 min read
Quality technician example skills
Below we've compiled a list of the most critical quality technician skills. We ranked the top skills for quality technicians based on the percentage of resumes they appeared on. For example, 5.5% of quality technician resumes contained calipers as a skill. Continue reading to find out what skills a quality technician needs to be successful in the workplace.

15 quality technician skills for your resume and career

1. Calipers

Here's how quality technicians use calipers:
  • Measured dimensions of products to verify conformance to specifications, using measuring instruments including calipers and gauges.
  • Confirmed product met/exceed tolerances and specifications via gauges, calipers & precision measuring instruments.

2. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how quality technicians use quality standards:
  • Interpreted inspections results and make decisions as to accepted and rejected product, conformity purchase order requirements and product quality standards.
  • Verify raw and finished materials against quality standards and adherence to specifications, document and report deficiencies to management.

3. Corrective Action

Here's how quality technicians use corrective action:
  • Performed tactical supplier quality related activities including 3rd party containment, receiving inspection, root cause analysis and corrective action activities.
  • Validated corrective action responses and necessary follow-up actions for corrective actions to allow closure of Non-Conformance reports and/or Corrective Action Plans.

4. Continuous Improvement

Continuous improvement is an ongoing process of improvement of products, services, and processes with the help of innovative ideas. It is an organized approach that helps an organization to find its weaknesses and improve them.

Here's how quality technicians use continuous improvement:
  • Served as rolling liaison between plant floor and management while exhibiting proficiency with Lean Manufacturing Principles and Continuous Improvement Processes.
  • Assist in developing inspection- and test-related documentation, and perform analysis of data for identification of Continuous Improvement opportunities.

5. ISO

Here's how quality technicians use iso:
  • Developed procedures, restructured and maintained document control files for an ISO certified Injection Molding Manufacturer of automotive and specialty products.
  • Calibrated and documented company and employee measuring equipment and managed equipment calibration log to maintain ISO 9001:2008 certification.

6. Micrometers

A micrometer is a measuring instrument used in various laboratories to measure even the tiniest components in-depth with great precision and accuracy and to make precise linear measurements of dimensions such as diameters, thicknesses, and lengths of solid bodies. They are essential measuring instruments used by mechanical engineers, machinists, and workers in other technical professions. They allow workers to take extremely precise measurements, which can be viewed either in imperial or metric format. Most micrometers are designed to measure within one-thousandth of an inch! It's a snug fit. Accurate measurements like this are needed when even the smallest distance between objects can cause problems or difficulties.

Here's how quality technicians use micrometers:
  • Checked and adjusted fixtures and Pneumatic tools daily for proper specification using micrometers and other gauges.
  • Use of various test equipment: Gauges, micrometers, power supplies, various scopes.

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7. CMM

CMM stands for "capability maturity model." This refers to the refinement of a company's processes, most commonly regarding software development. This methodology is achieved through five levels. Each of these levels attempts to refine the development process until the software is efficiently created, organized, and maintained. This may include security procedures for software or productivity among team members.

Here's how quality technicians use cmm:
  • Develop dimensional inspection and test procedures applied to manufacture Silicon-Carbide products involving setup of inspection tools and generate automated CMM programs.
  • Conducted daily inspection of fabricated metal products using precision measurement equipment to include CMM operation.

8. Math

Here's how quality technicians use math:
  • Calculated requirements, using basic math, geometry and trigonometry.
  • Present strong mathematical knowledge and various math applications.

9. Quality Issues

Here's how quality technicians use quality issues:
  • Analyzed and developed quality assurance techniques to resolve quality issues; made recommendations concerning corrective/preventative action and procedural improvements.
  • Performed incoming product inspection for quality issues including packaging, structural damage, and mechanical defects.

10. SPC

SPC stands for "statistical process control," a method that uses statistical tools and charts to analyze a process or procedure over time. This could reveal an error in production or an internal system by highlighting data points outside the expected results. These anomalies, likely caused by outside sources, can then be studied and remedied.

Here's how quality technicians use spc:
  • Ensured adherence to SPC requirements and oversaw data collections to communicate required adjustments and/or corrections to management and engineering teams.
  • Verify part conformance to specification of injection molded components according to requirements detailed on inspection cards or SPC files.

11. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how quality technicians use customer service:
  • Job site inspection and customer service follow-up *Staff training per individual job assignments *Adherence to company policies and procedures
  • Provided customer service to consumers, health care professionals, and internal/external departments regarding individual complaints.

12. GMP

GMP stands for Good Manufacturing Practice. It is a system that ensures that all products like food, beverages, and medicinal drugs that are produced comply with the quality standards. It helps in minimizing the risks and hazards that cannot be eliminated after the testing of final products.

Here's how quality technicians use gmp:
  • Conduct daily Internal Quality product and process audits of paper production for safety, GMP, sanitation, Quality and performance.
  • Tested all final catheters, rejected nonconforming, reviewed and released good catheters for shipping as the guidelines of GMP.

13. Quality System

A quality system is an organizational structure that helps management, procedures, and processes. The quality system helps the company to achieve its goals by following the right procedures. The quality system is usually documented and is based around a manual that defines and controls the system.

Here's how quality technicians use quality system:
  • Established, implemented and maintained supplier quality system including tracking and reporting quality metrics to management and suppliers.
  • Re-inspected approximately 20 items a day and appropriately logged non-conforming parts in Beech's quality system.

14. Quality Procedures

Quality procedures are at the core of the quality management system. These procedures determine processes that ensure everything is performed according to the standard requirements. Quality procedures consist of quality manual, internal audits performance, guidelines for control of documents, records, nonconformity, integration, corrective and preventive action.

Here's how quality technicians use quality procedures:
  • Reviewed quality procedures for medical device manufacture and revised to minimize manufacturing time while maintaining product integrity.
  • Guide validation of configuration management, quality procedures and material review policies to deliver the software products.

15. Quality Inspection

Quality inspections are measures to verify, examine or test various properties of one or more products and relate the results to the requirements to confirm compliance with the manufacturing processes. This is carried out to discover product defects and inform the management team for a decision on whether to approve or reject the product release.

Here's how quality technicians use quality inspection:
  • Communicate with management, manufacturing associates and engineers as necessary to address any concerns via the quality inspection process.
  • Created visual pictorial aids for various production processes that demonstrated proper manufacturing or quality inspection techniques.
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List of quality technician skills to add to your resume

Quality technician skills

The most important skills for a quality technician resume and required skills for a quality technician to have include:

  • Calipers
  • Quality Standards
  • Corrective Action
  • Continuous Improvement
  • ISO
  • Micrometers
  • CMM
  • Math
  • Quality Issues
  • SPC
  • Customer Service
  • GMP
  • Quality System
  • Quality Procedures
  • Quality Inspection
  • Data Entry
  • GD
  • Quality Checks
  • Data Collection
  • Basic Math
  • R
  • Test Equipment
  • Process Control
  • Test Results
  • Lean Manufacturing
  • Management System
  • Troubleshoot
  • BARS
  • PowerPoint
  • FDA
  • Engineering Drawings
  • PPAP
  • Process Audits
  • Sigma
  • Quality Audits
  • Production Process
  • Internal Audit
  • Inspection Equipment
  • Customer Complaints
  • Capability Studies
  • Supplier Quality
  • HACCP
  • Quality Documentation
  • QMS
  • Quality Tech
  • Article Inspection
  • Inspection Reports
  • Quality Problems

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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