What does a Quality Technician do?
Quality systems analysts are professionals who analyze the implemented quality standards of an organization's business procedures and policies. These analysts are required to execute test plans and resolve discrepancies with their technical personnel. They must coordinate all internal audits of the quality system while implementing corrective action to their audit findings. They are required to conduct weekly meetings with development staff to discuss defects and revised business requirements. Quality systems analysts must also identify the quality training needs for operations personnel working with supervisors and quality engineers.
Quality technician responsibilities
Here are examples of responsibilities from real quality technician resumes:
- Lead Kaizen events and utilize DMAIC, A3, VSM, COPQ, SIPOC, and FMEA to drive results.
- Train test personnel and manage QC test technicians in a fast pace environment.
- Interview, hire, and manage HEDIS temporary staff during annual HEDIS projects.
- Manage and improve CAPA and MRB process by reducing quantity and value of material.
- Manage RMA return process including issuance and closure of work orders and dispositions promptly.
- Lead quality initiatives for two production lines via lean six sigma tools; root cause analysis , 8-D, and Kaizen.
- Assure that all GMP, HAACP, and SQF guidelines are follow as they relate to the safety of food.
- Follow compendia methods from the USP, EP, BP, and JP.
- Require a good bit of math
- Develop operational work instructions, control plans and fmea's.
- Record daily tests results in the LIMS computer software systems.
- Perform calibrations on micrometers, dial bores, and snap gauges.
- Perform analysis of data and trending using LIMS and validate spreadsheets.
- Improve efficiency of entire production procedure by correcting errors of ERP.
- Collect and report data by running queries/scripts in SQL server and Greenplum.
Quality technician skills and personality traits
We calculated that 6% of Quality Technicians are proficient in Calipers, Quality Standards, and Corrective Action. They’re also known for soft skills such as Analytical skills, Communication skills, and Detail oriented.
We break down the percentage of Quality Technicians that have these skills listed on their resume here:
- Calipers, 6%
Measured dimensions of products to verify conformance to specifications, using measuring instruments including calipers and gauges.
- Quality Standards, 5%
Interpreted inspections results and make decisions as to accepted and rejected product, conformity purchase order requirements and product quality standards.
- Corrective Action, 4%
Performed tactical supplier quality related activities including 3rd party containment, receiving inspection, root cause analysis and corrective action activities.
- Continuous Improvement, 4%
Served as rolling liaison between plant floor and management while exhibiting proficiency with Lean Manufacturing Principles and Continuous Improvement Processes.
- ISO, 4%
Developed procedures, restructured and maintained document control files for an ISO certified Injection Molding Manufacturer of automotive and specialty products.
- Micrometers, 4%
Checked and adjusted fixtures and Pneumatic tools daily for proper specification using micrometers and other gauges.
Common skills that a quality technician uses to do their job include "calipers," "quality standards," and "corrective action." You can find details on the most important quality technician responsibilities below.
Analytical skills. One of the key soft skills for a quality technician to have is analytical skills. You can see how this relates to what quality technicians do because "industrial engineering technologists and technicians assess changes in conditions, operations, and the environment to help industrial engineers figure out how systems should work." Additionally, a quality technician resume shows how quality technicians use analytical skills: "served as quality technician, developing standard operating procedures and data analysis tools. "
Communication skills. Another soft skill that's essential for fulfilling quality technician duties is communication skills. The role rewards competence in this skill because "industrial engineering technologists and technicians must listen carefully to instructions from engineers and must clearly articulate problems to their supervisors." According to a quality technician resume, here's how quality technicians can utilize communication skills in their job responsibilities: "experience in supplier and customer communication and enforcing quality standards to suppliers. "
Detail oriented. This is an important skill for quality technicians to perform their duties. For an example of how quality technician responsibilities depend on this skill, consider that "industrial engineering technologists and technicians must record precisely what they measure and observe." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a quality technician: "installed and operated automated cmm requiring detailed reporting with the use of solid modeling technology. ".
Math skills. quality technician responsibilities often require "math skills." The duties that rely on this skill are shown by the fact that "industrial engineering technologists and technicians use mathematics and statistical techniques to analyze data collected from studies." This resume example shows what quality technicians do with math skills on a typical day: "program and set up measurement equipment including cmm, geometry, contour, and optical. "
The three companies that hire the most quality technicians are:
- TPI191 quality technicians jobs
- ProAmpac50 quality technicians jobs
- Niagara Bottling29 quality technicians jobs
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Compare different quality technicians
Quality technician vs. Supplier quality engineer
A Supplier Quality Engineer ensures that the supplier's quality standards are in accordance with the requirement of the organization. They also report supplier performance and quality to management.
These skill sets are where the common ground ends though. The responsibilities of a quality technician are more likely to require skills like "corrective action," "micrometers," "math," and "quality issues." On the other hand, a job as a supplier quality engineer requires skills like "product quality," "as9100," "lean six sigma," and "sqe." As you can see, what employees do in each career varies considerably.
Supplier quality engineers really shine in the professional industry with an average salary of $87,103. Comparatively, quality technicians tend to make the most money in the health care industry with an average salary of $43,325.On average, supplier quality engineers reach higher levels of education than quality technicians. Supplier quality engineers are 12.0% more likely to earn a Master's Degree and 0.3% more likely to graduate with a Doctoral Degree.Quality technician vs. Auditor/quality
A quality auditor is responsible for inspecting the company's services and products, ensuring its adherence to business requirements and internal regulations. Quality auditors analyze the efficiency of operational functions and production processes to maintain high-quality deliverables with the utmost consideration for the safety and security of the production staff. They run quality checks for the outputs, create findings reports, and strategize methodologies to enhance stability by utilizing standard testing parameters. A quality auditor must have excellent communication and organizational skills, as they may also recommend opportunities to generate more resources and increase revenues.
In addition to the difference in salary, there are some other key differences worth noting. For example, quality technician responsibilities are more likely to require skills like "micrometers," "data entry," "gd," and "data collection." Meanwhile, an auditor/quality has duties that require skills in areas such as "excellent interpersonal," "excellent organizational," "audit findings," and "audit results." These differences highlight just how different the day-to-day in each role looks.
Auditors/quality earn a lower average salary than quality technicians. But auditors/quality earn the highest pay in the retail industry, with an average salary of $40,479. Additionally, quality technicians earn the highest salaries in the health care with average pay of $43,325 annually.In general, auditors/quality achieve similar levels of education than quality technicians. They're 3.0% more likely to obtain a Master's Degree while being 0.3% more likely to earn a Doctoral Degree.Quality technician vs. Quality control engineer
A quality control engineer is responsible for conducting quality assessments for the company's products and services to ensure adherence to federal regulations and quality standards. Quality control engineers recommend strategic methods by analyzing processes and writing test results. They also identify opportunities for more services that meet public demands and market trends, helping the business generate more resources for revenues. A quality control engineer utilizes various software tools and applications to document findings, requiring them to have excellent communication and technical skills.
The required skills of the two careers differ considerably. For example, quality technicians are more likely to have skills like "calipers," "micrometers," "math," and "customer service." But a quality control engineer is more likely to have skills like "product quality," "test procedures," "data analysis," and "sql."
Quality control engineers earn the best pay in the technology industry, where they command an average salary of $83,131. Quality technicians earn the highest pay from the health care industry, with an average salary of $43,325.Most quality control engineers achieve a higher degree level compared to quality technicians. For example, they're 8.0% more likely to graduate with a Master's Degree, and 0.7% more likely to earn a Doctoral Degree.Quality technician vs. Senior quality engineer
A Senior Quality Engineer ensures that a company's goods meet the quality standards required. They may work in various industries, such as the automobile, textile, clothing, food, and electronics industries.
Types of quality technician
Updated January 8, 2025
