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Quantum Health jobs - 57 jobs

  • Director, Payor Operations

    Quantum Health 4.7company rating

    Quantum Health job in Dublin, OH

    is located at our Dublin, OH campus with hybrid flexibility. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role The Director of Payor Operations is responsible for the Quantum claims experience, including the effectiveness of our TPA/Payor integration & partnerships in supporting timely claims resolution for our members. The Director of Payor Operations will be responsible for leading a team of managers who are responsible for our broader payor operations team. The Director of Payor Operations will create an environment of trust and confidence that will fully enable their team to successfully complete their job responsibilities. The ability to facilitate relationships, inspire collaboration, and create efficiencies with our internal claims team and TPAs are of the utmost importance in this position. The Director of Payor Operations responsibilities will include, but not be limited to: Strategic TPA partnerships, supporting the managers with highly complex/escalated issues, TPA performance monitoring against mutually agreed upon KPIs, strategic relationship management, and overall payor operations team performance. What you'll do Operational Execution Ensuring the broader payor operations team is meeting set KPI expectations in the following areas: Claims issue research and sending to TPA Member follow up and updates Ultimate claims resolution Management of aging claims by TPA Member satisfaction - Claims process Partners with WFM team to manage strategic coverage taking workload fluctuation, technical challenges, and team attendance into consideration Serve as a strategic partner for any client-related claims escalations TPA and Internal Partnerships Lead and direct discussions with potential new TPAs to review our mutual interfaces, and business needs. Establish and maintain TPA scorecards illustrating technical integrations, KPI measures, and partnership health for internal visibility and to serve as a baseline for strategic partnership conversations with respective TPAs. Solicit input from internal contacts, as well as TPA contacts, as to how interfaces are working and what additional information or changes in workflows would improve the process. Partner with the Quantum Professional Services team to ensure successful and seamless technical integrations for existing relationships. Serve as Quantum's main tactical TPA contact and relationship owner Team Support Oversees hiring strategy including leading managers though selecting, developing, and retaining top talent Responsible for supporting managers with complex and/or highly escalated issues Provide performance management coaching support through use of KPI reporting and Leadership Competencies to develop team and maximize success Support and model community-like culture within the team to recognize and reward innovation that improves our member and employee satisfaction Responsible for maintaining positive Employee Net Promoter Score (eNPS) All other duties as assigned. What you'll bring 10+ years' experience in people leadership and business operations, with a minimum of 3 years' experience leading multi-unit operations. Culture champion. Creates a “best place to work” and an environment of accountability within the team. Confidence leading in a fast-growth, rapid change environment; enabler of growth for the organization. Curious, solutions-oriented servant leader, comfortable working in and achieving results in a matrixed work environment. Self-starter - Can translate our broader Payor Operations strategy into action and result, with little to no oversight. Proven success at identifying and selecting talent, and a passion for people development & coaching. Propensity towards complex and highly technical work Proven ability to cultivate, enhance, and maintain positive external relationships. Proven track record with change-management Protect and take care of our company and member's data every day by committing to work within our company ethics and policies Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily. -- #LI-AK1 #LI-Hybrid #LI-Remote What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending **********************. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
    $86k-145k yearly est. Auto-Apply 60d+ ago
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  • Director Demand Generation

    Quantum Health 4.7company rating

    Quantum Health job in Dublin, OH or remote

    Description may work remotely anywhere in the United States of America. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role The Director, Demand Generation will design and execute a comprehensive demand generation strategy to drive awareness, acquire leads, and convert opportunities into revenue. This leader will combine strategic vision with hands-on execution, leveraging best-in-class marketing technology and analytics to scale pipeline growth. They will manage both the growth marketing and marketing operations teams, ensuring alignment of strategy, execution, and measurement. What you'll do Demand Generation Strategy & Leadership Develop and execute a data-driven demand generation strategy aligned to revenue goals, from top-of-funnel lead acquisition to sales conversion. Partner closely with Sales leadership and the Business Development team (BDRs) to ensure marketing campaigns produce high-quality meetings and pipeline opportunities. Define and track marketing-sourced pipeline and bookings KPIs, continuously optimizing programs to maximize ROI. Foster a test-and-learn culture, encouraging curiosity, experimentation, and data-driven decision making to identify the most effective growth levers. Develop and execute account-based marketing (ABM) programs targeting high-value accounts in partnership with Sales. Growth Marketing Programs Lead all paid demand efforts, including paid search, paid social, display advertising, and retargeting. Manage lead flow from the corporate website, ensuring effective conversion paths and seamless lead hand-off to Sales and BDRs. Oversee website optimization for lead generation, including form strategy, conversion paths, and user experience enhancements. Implement and manage A/B testing tools and methodologies to continuously improve conversion rates across campaigns and the website. Integrate field events, trade shows, and sponsorships into the overall demand generation plan to maximize lead capture and ROI. Own webinar programs end-to-end, from content strategy to promotion, execution, and post-event lead nurturing. Lead Nurturing, Scoring & Sales Alignment Design and optimize lead nurturing workflows to engage prospects through the buyer's journey. Develop and refine lead scoring models to ensure Sales and BDRs receive the most qualified leads for follow-up. Work with Sales Enablement to ensure the sales and BDR teams are equipped with campaign-driven insights, follow-up strategies, and supporting assets. Marketing Operations & Technology Lead the marketing operations team, owning the marketing automation platform (HubSpot, Eloqua, Marketo, or similar), the platform-Salesforce integration, and the entire martech stack. Ensure accurate campaign setup, lead tracking, and attribution models to measure true marketing impact. Develop standardized dashboards and reporting for marketing performance, pipeline influence, and ROI. Leverage market and competitive insights to inform targeting, messaging, and campaign strategies. Continuously evaluate and implement new tools and technologies to improve marketing efficiency and effectiveness. Team Leadership & Collaboration Build, lead, and mentor a high-performing team of growth marketers and marketing operations professionals. Foster a culture of performance, curiosity, and cross-functional collaboration. Partner with Product Marketing, Engagement Marketing, Sales, BDRs, and Analytics teams to ensure cohesive go-to-market execution. All other duties as assigned. What you'll bring Education: Bachelor's degree in Marketing, Business, or related field preferred or equivalent experience. 10+ years of B2B marketing experience with a focus on demand generation and marketing operations. 5+ years leading a demand generation or growth marketing team, with both strategic and hands-on management of programs. Experience leading demand generation in companies with enterprise-level deals averaging $1M+ and long, complex sales cycles. Proven track record of delivering marketing-sourced pipeline and bookings against aggressive growth goals. Deep expertise in marketing automation platforms such as HubSpot, Eloqua, Marketo, or similar - including integration with Salesforce. Strong experience with paid digital programs, webinar strategy, website optimization for lead generation, and A/B testing tools. Experience developing and executing ABM strategies, lead nurturing workflows, and lead scoring models. Proficiency in marketing analytics, attribution models, and performance measurement. Demonstrated curiosity and a test-and-learn mindset, with a passion for continuous improvement. Excellent leadership and collaboration skills, with the ability to influence across departments and executive levels. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. Trustworthy and accountable behavior, capable of viewing and maintaining confidential information daily. -- #LI-AK1 #LI-Remote What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending **********************. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
    $71k-126k yearly est. Auto-Apply 60d+ ago
  • Home Base Veteran Outreach Coordinator

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Remote or Massachusetts job

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Veteran Outreach Coordinator is a point of contact for veterans and their families seeking care and/or education regarding Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI) and other combat-related stress. When not assigned to the Intensive Clinical Program, the Veteran Outreach Coordinator role changes to educate and provide outreach to New England-based veterans and their families about Post Traumatic Stress (PTS), Traumatic Brain Injury (TBI), and encourages the community to take advantage of services available through the Home Base Program. The Coordinator is an employee of MGH and works alongside a team of world class medical professionals to help educate veterans, their families, social workers, employers, community service providers, veterans' groups, and others as to how to recognize symptoms of PTS/TBI and the ways in which they or their loved ones can seek help. The Veteran Outreach Coordinator guides veterans through the treatment evaluation process in the Home Base Clinic and works closely with the clinical staff in the Home Base Program around patient case management and ongoing monitoring of patient needs. The Coordinator provides active patient outreach, including phone, email, in-person meetings and text messaging. Job Summary Summary Responsible for community outreach, engagement, and support to enhance access to behavioral health programs. The Outreach Coordinator collaborates with community partners, healthcare professionals, and social service agencies to promote mental health awareness and address the behavioral health needs of individuals. Does this position require Patient Care? Yes Essential Functions -Conduct proactive outreach within the community to identify individuals in need of behavioral health services. -Establish relationships with community organizations, schools, primary care providers, and other relevant stakeholders to enhance outreach efforts. -Conduct initial assessments to identify the behavioral health needs of individuals. -Provide information and referrals to appropriate behavioral health services and resources. -Respond to crisis situations and provide immediate support and intervention. -Collaborate with crisis intervention teams, law enforcement, and emergency services as needed. -Advocate for individuals with behavioral health needs to ensure they receive timely and appropriate care. -Conduct community education and awareness programs on mental health topics. Qualifications Education Bachelor's Degree preferred Experience - minimum of 1-3years of military experience with at least one deployment preferred but not required - must have honorable discharge (proof of DD 214 required). Knowledge, Skills and Abilities - Strong knowledge of behavioral health services, resources, and crisis intervention techniques. - Excellent communication, interpersonal, and organizational skills. - Ability to work independently and collaboratively within a team. - Sensitivity to the understanding of the social determinants of health. - Proficiency in using electronic health records and documentation systems. - Valid driver's license and reliable transportation for community outreach. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Rotating (United States of America) Pay Range $20.43 - $29.21/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $20.4-29.2 hourly Auto-Apply 35d ago
  • Vendor Specialist, Remote

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Remote or Somerville, MA job

    Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summary: The role is responsible for the external vendor management, overseeing relationships, contracts, amendments, scope of work requests, vendor processes, analysis, and invoice submissions for the MGB Revenue Cycle Operations team. The position will also communicate with all business owners in the MGB RCO and collaborate with the strategy and innovation department. Does this position require Patient Care? No Essential Functions: Works closely with operational leaders to develop, recommend and establish strategies, plans and processes to understand and control external vendors. -Research and track vendor contract terms, alerting staff to renewal deadlines or extensions needed and documenting communications. -Maintain detailed records of correspondence and documentations of the entire contracting process, tracking and reporting on key projects including post-contract changes, amendments, and SOW fulfillment. < -Responsible for creating efficiencies, risk mitigation and vendor management. -Solve any contract-related problems that arise with guidance from MGB RCO leadership team. -Present information to key stakeholders about contract-related matters. -Develop and maintain vendor/contract management workflows. Qualifications Education Bachelor's degree required. Can this role accept experience in lieu of a degree? No Experience Vendor management 3-5 years required Knowledge, Skills and Abilities - Excellent communication and presentation skills both written and verbal with ability adjust to audience. - Strong management, problem-solving and organization skills. - Proven analytical aptitude, with the ability to create/extract/manipulate/analyze large amounts of complex financial and operational data. - Project management experience, with an ability to manage several projects simultaneously. - Ability to build collaboration across the organization. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $21.78 - $31.08/Hourly Grade 4 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $21.8-31.1 hourly Auto-Apply 7d ago
  • Home Base Patient Services Coordinator II (PSC II)

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Remote or Massachusetts job

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Home Base Patient Service Coordinator (PSC) serves as a key member of the team that provides superior care and exceptional service to its patients. One critical dimension of this service focuses on patient check-in process and improving the human experience upon our patients' arrival to our practice and throughout the duration of their visit. The Home Base PSC will play an important role in redefining and reinvigorating the patient welcome and check-in experience. The PSC will be the crucial “face and attitude” of this patient-centered practice. While also providing medical scheduling services, the PSC will have the unique opportunity to work within a supportive team setting enabled by systems and technologies that will allow the employee to provide patient care and services at their highest levels. In addition, the PSC will be responsible to assist in special projects when skillset and capacity allow, as deemed appropriate by the Practice Manager. Job Summary Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department. Does this position require Patient Care? No Essential Functions -Perform routine administrative and clerical duties relating to a clinical service or physician practice office. -Make patient appointments and maintain appointment records. -Greet and assist patients. -Answer telephones, assist callers with routine inquiries, and schedule appointments. -File materials in patient folders and print appointment schedules. -Process patient billing forms and scan documents to patient medical record/LMR. -Call for patient medical records and laboratory test results. -Open and distribute unit mail or faxes. -Type forms, records, schedules, memos, etc., as directed. -Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results. -Acts as "Super User" for scheduling, registration and billing systems. -Provides assistance and training to others in these areas. -May perform more complex or specialized functions (i.e. schedule changes/blocking) at more advanced competency level. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience office experience 2-3 years required Knowledge, Skills and Abilities - Proficiency with all Office Suite, -Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems. Additional Job Details (if applicable) Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $17.36 - $24.45/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $17.4-24.5 hourly Auto-Apply 35d ago
  • Senior Healthcare Economics Analyst

    Senior Medical Officer (Physician) In Atlanta, Georgia 4.5company rating

    Remote job

    As a Healthcare Economics Analyst at Wellbe you will play a pivotal role in shaping the organization's healthcare strategy through advanced analytics and economic modeling. You will lead high-impact initiatives, provide strategic insights to senior leadership, and serve as a trusted advisor across departments.In this role, you will collaborate with cross-functional teams and serve as a subject matter expert, providing valuable insights and guidance to inform strategic initiatives. This role is ideal for a seasoned analyst with a strong blend of technical expertise, business acumen, and leadership capability. Lead complex analyses of medical and pharmacy claims, enrollment, and provider data to uncover cost drivers and utilization trends. Develop and implement innovative tools and methodologies to monitor healthcare trends and identify affordability opportunities. Deliver actionable insights to support contract negotiations, care management programs, and network optimization strategies. Build and maintain predictive models to assess the financial and clinical impact of strategic initiatives. Design executive-level dashboards and reports to monitor performance and diagnose cost trend anomalies. Partner with actuarial, clinical, data science, and business teams to forecast medical costs and evaluate risk adjustment performance. Present findings and strategic recommendations to senior leadership using clear, compelling visualizations and narratives. Conduct pro forma and sensitivity analyses to estimate the financial value of proposed cost containment initiatives. Mentor and guide junior analysts, establishing best practices in data validation, analytical methods, and reporting standards. Ensure all analyses adhere to regulatory requirements and industry best practices. Champion a culture of collaboration, innovation, and continuous improvement across the analytics team. Promote data governance, security, and compliance across all analytics workflows. Strong sense of ownership, bias for action, and drive Strong verbal and written communication Excellent analytical and problem-solving skills Strong work ethic and attention to detail Job Requirements Advanced proficiency in SQL, Tableau, and Snowflake; experience with enterprise reporting tools. Working knowledge of Python or R for statistical modeling and automation. Deep understanding of CMS programs (Medicare Advantage, Medicaid) and HCC risk adjustment methodologies. Experience with statistical modeling, forecasting, and predictive analytics. Strong communication skills with the ability to translate complex data into strategic insights for non-technical audiences. Proven ability to lead cross-functional projects and influence decision-making at the executive level. High level of ownership, initiative, and attention to detail. QUALIFICATIONS Bachelor's degree in Economics, Mathematics, Statistics, Public Health, Health Administration, or related field (Master's preferred). 5-7 years of progressive experience in healthcare analytics, medical economics, actuarial analysis, or health plan finance. Extensive experience working with medical and pharmacy claims, risk adjustment, and value-based care data. Strong understanding of healthcare reimbursement models (FFS, capitation, shared savings, risk contracts). Experience with cloud-based data platforms (Snowflake or similar). Demonstrated ability to lead and mentor teams, and drive strategic initiatives. Excellent problem-solving, interpersonal, and stakeholder management skills. Travel requirements: Travel may be required up to 15% locally or nationally Work Conditions: Ability to lift up to 20lbs. Moving lifting or transferring of patients may involve lifting of up to 50lbs as well as assist with weights of more than 50lbs. Ability to stand for extended periods Ability to drive to patient locations (ie. home, hospital, SNF, etc) Fine motor skills Visual acuity Work Environment: Remote Pay Range $ 110,000-$165,000 Sponsorship Statement WellBe does not offer employment-based visa sponsorship for this position. Applicants must be legally authorized to work in the United States without the need for employer sponsorship now or in the future. Pay Transparency Statement Compensation for this position will be disclosed in accordance with applicable state and local pay transparency laws. Drug Screening Requirement: As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties. Background Check Statement Employment is contingent upon successful completion of a background check, as permitted by law. As a healthcare organization, WellBe conducts monthly FACIS (Fraud and Abuse Control Information System) checks on all employees. Continued employment is contingent upon satisfactory results of these checks, in accordance with applicable laws and regulations. Equal Employment Opportunity (EEO) Statement WellBe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status. Americans with Disabilities Act WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application, interview or employment process, please contact Human Resources at *********************** At-Will Employment Statement Employment with WellBe is at-will unless otherwise specified by contract. This does not constitute an employment contract. Disclaimer This job description is intended to describe the general nature and level of work performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to modify, add, or remove duties as necessary. The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.
    $110k-165k yearly Auto-Apply 6d ago
  • Maintenance Worker

    Neighborhood Health Association 4.3company rating

    Toledo, OH job

    General Function To perform a variety of general and preventive building and grounds maintenance. Ensures facilities and grounds are kept clean and attractive. Maintains daily, vendor, inspection logs for maintenance and repair. Key Responsibilities * Ensures and works to prepare for building inspections * Ensure cleanliness and waste management of all facilities * Ensure daily janitorial and housekeeping routines for all facilities * Repair and maintain exterior and grounds of facilities to include lawn and landscaping, snow removal, and salting for ice. * Give support in office equipment repair * Document all inspections and ensure records are updated * Maintain established health center and department policies and procedures, objectives, quality assurance, environmental and infection control, and comply with codes and requirements of accreditation and regulatory agencies, to include waste management. * Assist with incoming supplies and receiving * Daily opening and unlocking of various sites assigned by supervisor * Availability for emergency maintenance repairs * Other duties as assigned Qualifications * Two (2) years' experience in building/grounds maintenance, preferred * Experience in a building trade (electrical, plumbing, carpentry), preferred * Experience with power tools and machinery, preferred * Valid Driver's License * Ability to work independently and with minimum supervision * Heavy lifting, up to 50 pounds Who We Are Neighborhood Health Association (NHA) is Northwest Ohio's largest community health center system. Since 1969, we've grown to 13+ clinics offering medical, dental, pediatric, women's, senior, and homeless care-plus a full-service pharmacy and lab. We focus on prevention and helping people take charge of their health Our Mission Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one's own health regardless of the ability to pay. Join Our Team We are a drug free workplace, and an Equal Opportunity Employer
    $31k-44k yearly est. 5d ago
  • Home Base SOF Admissions Social Worker

    Massachusetts Eye and Ear Infirmary 4.4company rating

    Remote or Massachusetts job

    Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. LCSW: starting pay rate $68,224 LICSW: starting pay rate $92,227 SIGN ON BONUS AVAILABLE for eligible Non-MGB employees: $3,000 FOR LCSW, $10,000 FOR LICSW/LMHC, Please ask about the details! Job Summary Home Base, a Red Sox Foundation and Massachusetts General Hospital program, is dedicated to healing the invisible wounds - including post-traumatic stress, traumatic brain injury, anxiety, depression, co-occurring substance use disorder, family relationship challenges and other issues associated with Military service - for Veterans of all eras, Service Members, Military Families and Families of the Fallen through world-class clinical care, wellness, education, and research. The Massachusetts General Hospital seeks a dynamic Licensed Clinical Social Worker (LCSW)/Licensed Independent Clinical Social Worker (LICSW) to serve on the Special Operations Team. In this role, the LCSW/LICSW will provide and oversee the provision of psychiatric, psychosocial, and overall mental health services and referrals for military Special Operators into the Home Base program. They will also be dedicated to supporting the Special Operations Forces (SOF) program and will provide coverage to other clinical operations as needed. The LCSW/LICSW may help cover approximately 2-3 weekend shifts per year. Summary This position will collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs as part of the interdisciplinary team. They work collaboratively with all healthcare team members to develop and implement treatment plans that support patient-centered plans of care for both individual patients and the medical community. Does this position require Patient Care? Yes Essential Functions -Provides psychosocial assessments of patients and families with social, emotional, interpersonal, and/or environmental issues. Formulates biopsychosocial assessment, disposition, and treatment plans. -Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs as part of the interdisciplinary team. -Monitor, evaluate, and record client progress according to measurable goals described in the treatment and care plan. -Coordinate care for Special Operations Forces (SOF) veterans and military-connected family members seeking care at Home Base with the appropriate internal or external clinicians in a multi-disciplinary team, coordinated care model. -Serve as a contact point for accepting and triaging SOF referrals from internal clinicians, outside clinicians and self-referred patients. -Serve as primary case manager for patients in SOF admissions process in collaboration with Admissions Coordinator, including, but not limited to, the following responsibilities: conduct pre-screening to assess treatment and evaluation needs for SOF patients referred; coordinate signing of Release of Information forms, acquire relevant medical records, and coordinate with SOCOM where applicable; serve as point of contact for ongoing questions from the patient as they arise. -Monitor patient's status in admissions process using appropriate documentation. -May be asked to collaborate with SOF/ComBHaT team, patients, clinical team, and Resource Specialist to identify clinical and psychosocial needs in patients' home communities and identify appropriate resources. -May provide direct clinical services to Veterans and/or family members, which may include group or individual therapy. -May provide psychoeducation regarding PTSD, TBI, and related conditions to Veteran patients and family members as clinically appropriate within the context of the Intake and triage duties. -Collaborate with an inter-disciplinary team of clinical staff (social workers, psychologists, nurses, psychiatrists, physiatrists, physical therapists, etc.) to coordinate patient care and plan for discharge/aftercare when needed. -Consult with team to facilitate mandated assessments when abuse is suspected (child, disabled adult, elder), and safety assessment when violence is reported. Collaborates with MGH resources (HAVEN and Child Protection Team). -May assist with crisis intervention and management. -Documents timely and relevant information in patient electronic medical record and Home Base database. -Provide coverage for social work responsibilities in Outpatient Clinic as needed. -For LICSWs: provide clinical supervision to LC-level and/or MSW students as needed. -Additional responsibilities as assigned. Qualifications Education Master's Degree Social Work required or Master's Degree Mental Health & Behavioral Medicine required Can this role accept experience in lieu of a degree? No Licenses and Credentials Current professional licensure in Massachusetts (LCSW required, LICSW preferred). Experience Clinical Social Worker I Clinical Experience in a medical setting 0-1 years required Clinical Social Worker II Clinical Experience in a medical setting 2-3 years required Knowledge, Skills and Abilities - Excellent organizational and time management skills. - Excellent crisis intervention skills. - Good problem solving and conflict resolution skills. - Ability to work well collaboratively and independently. - Strong written and verbal communication skills. - Knowledge of community resources and the aging process. - Demonstrates basic foundational skills, showing fundamental knowledge and a commitment to the application of professional values and ethics. - Demonstrates fundamental skills in formulation, assessment of risks, crisis intervention completion of psychosocial treatment plans, and appropriate documentation. - May need assistance and guidance in ensuring the patient's needs, safety measures, and concerns are brought forward. Emerging knowledge of internal and external resources. - Developing and demonstrating interpersonal collaboration in a medical setting- inpatient or outpatient. - May need coaching/guidance in this area. - May provide some assistance and support with onboarding for new team members. - Aware of opportunities in department/service initiatives; participates in initiatives at an entity level. Uses data to measure progress. - Demonstrate fundamental skills under supervision. May need assistance in promoting collaboration among healthcare team members, other colleagues, and the organization to support and enhance patient care. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Hybrid Work Location One Constitution Wharf Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $56,992.00 - $82,992.00/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
    $57k-83k yearly Auto-Apply 20d ago
  • Chief Operating Officer (COO)

    Neighborhood Health Association 4.3company rating

    Toledo, OH job

    General Function The Chief Operating Officer (COO) is responsible for driving operational excellence across the organization and overseeing daily operations. Working closely with the CEO, CFO, and executive team, the COO leads organizational growth, strengthens operational systems, and ensures high-quality, efficient day-to-day operations. This role provides strategic direction, improves operational and administrative processes, and fosters strong communication and collaboration to enhance overall organizational performance. Position Overview We are seeking an experienced, dynamic executive leader with strong strategic vision to guide key organizational functions, drive operational excellence, and ensure regulatory compliance. This role partners closely with the CEO, operates within the CEO's established guidelines, and assumes delegated responsibilities in their absence. In addition, this leader will develop and align departmental strategies and plans to advance the organization's mission. The position is essential to fostering organizational growth, enhancing performance, and strengthening our culture. Key Responsibilities * Work closely with the CEO on organizational priorities, strategic initiatives, and operational oversight; act on behalf of the CEO when designated and within the guidelines established by the CEO. * Serve as the Corporate Compliance Officer and ensure adherence to HIPAA, HRSA, FTCA, PCMH, and TJC accreditation standards. * Act as an independent auditor to ensure compliance with all regulatory and accreditation expectations and outcomes across all operations. * Provide leadership and oversight for multiple departments, including IT and Quality. * Oversee strategic IT planning to ensure systems meet organizational, funding, and regulatory requirements. * Partner with executive leadership to ensure efficient clinic operations and improve patient access, productivity, and overall performance. * Lead projects aimed at reducing inefficiencies and identifying opportunities for organizational growth. * Oversee new program development and build strategic community partnerships, including defining scope, deliverables, and contracts. * Collaborate with senior leadership to build high-performing, effective departments aligned with organizational strategy. * Drive operational and financial outcomes by monitoring service lines, investments, and integration efforts in coordination with the CEO, CFO, and leadership team. * Develop methodologies for measuring outcomes and oversee ongoing performance monitoring and evaluation. * Provide timely and accurate operational reports to the CEO. * Shape organizational strategy and lead the development and implementation of growth initiatives and process improvements. * Work with the Executive Management Team (EMT) on budgeting, forecasting, and resource allocation. * Partner with EMT to implement operational processes, reporting systems, and policies supporting growth, compliance, and efficiency. * Promote a growth-oriented, positive, and encouraging work environment while keeping employees and management engaged and accountable to company policies, procedures, and guidelines. * Drive a positive, high-performance workplace by inspiring and developing talent across the organization, fostering alignment with the company's mission and long-term vision. Qualifications * Bachelor's degree required in business or related field * Master's degree preferred. * Minimum 5 years of executive level operational experience required in a multi-site healthcare system. * FQHC experience highly preferred. * IT strategy and management experience preferred. * Experience in Quality programs or in the implementation and management of accreditation or regulatory programs * Knowledgeable of managed care contracts and MCOs with negotiation ability * Ability to manage multiple projects concurrently in a fast-paced changing environment * Highly experienced in a strategic planning, budget development and contract execution * Demonstrate a high level of problem-solving skills, with the ability to make critical decisions supported by substantial analysis and critical data-based decision making. * Ability to provide a high level of personal direction, leadership, and coaching to management and staff with the ability to effectively manage conflict and inspire high standards of performance. * Exceptional executive presence, business acumen and presentation skills * Demonstrated healthcare leadership experience and business expertise, including working knowledge of Value-Based Care (VBC) models and operational requirements. * Proven ability to manage projects and organizational initiatives from inception through completion Join us in shaping the future of community health by ensuring efficient, compliant, and innovative organizational operations. Who We Are Neighborhood Health Association (NHA) is Northwest Ohio's largest community health center system. Since 1969, we've grown to 13+ clinics offering medical, dental, pediatric, women's, senior, and homeless care-plus a full-service pharmacy and lab. We focus on prevention and helping people take charge of their health. Our Mission We provide high-quality care, educate and empower our patients, fight health care inequities, and support everyone in managing their health-no matter their ability to pay. Join Our Team! NHA is a drug-free workplace and an Equal Opportunity Employer.
    $147k-232k yearly est. 58d ago
  • Physician- Family

    Neighborhood Health Association 4.3company rating

    Toledo, OH job

    General Function: Responsible for providing quality medical care, specific to specialty, to NHA patients on both outpatient and in-patient status. The Physician is a member of the (Patient Centered Medical Home) PCMH Care Team. All members of the PCMH Care Team will work cooperatively with and interact with the patients and other team members to coordinate patient care and achieve the stated patient and PCMH Team goals and objectives. PCMH goals and objectives include increased access to patient care, high quality patient care, and patient self-management of care. Key Responsibilities: Provide medical services as directed by the Medical Director and within the physician's training. Maintain accurate patient records and comply with all NHA standards, laws, and professional ethics. Complete required medical reports and documentation. Provide in-patient care and assist with coverage arrangements when unavailable. Communicate malpractice insurance status to the Medical Director. Participate in required meetings, quality assurance activities, and peer review. Complete 50 hours of continuing medical education annually as required by Ohio law. Maintain regular on-site attendance. Perform other duties as assigned. Qualifications: • Board certified/eligible in field of practice. Experience in working with medically indigent preferred. • A team player with hard worker and ethnic sensitive who has a passion to serve the underserved community. Who We Are: Neighborhood Health Association (NHA) is Northwest Ohio's largest community health center system. Since 1969, we've grown to 13+ clinics offering medical, dental, pediatric, women's, senior, and homeless care-plus a full-service pharmacy and lab. We focus on prevention and helping people take charge of their health Our Mission: Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one's own health regardless of the ability to pay. Join Our Team: We are a drug free workplace, and an Equal Opportunity Employer
    $200k-281k yearly est. 54d ago
  • Vendor Integration Engineer

    Quantum Health 4.7company rating

    Remote Quantum Health job

    Location: This position is located at our Dublin, OH campus with hybrid flexibility or may work remotely anywhere in the United States of America. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role Quantum Health integrates with a wide variety of partners through data exchanges and API interactions. These integrations need technical guidance and coordination with both business partners internally as well as external counterparts in the partner organizations to operate smoothly. To be successful in this role, the person must be very well versed in the technical aspects of all our integrations and touchpoints as well as be a strong communicator. It is essential for the person in this role to have a demonstrated ability to collaborate with cross-functional teams and be a liaison between the various parties. This role will serve as a partner to the Client Engagement executives/ onboarding project managers and help project-manage any technical changes that need to be instituted. What you'll do · Lead technical discovery and integration planning sessions with vendor technical teams to evaluate APIs, define data exchange formats (e.g., JSON, XML, CSV), and determine appropriate transport methods (e.g., REST, SOAP, SFTP). · Design, document, and maintain technical integration specifications for external vendor systems, including data mappings, interface definitions, transformation logic, and delivery protocols. Ensure integration solutions meet scalability, performance, and security standards. · Serve as consultant, and L3 support for the deployment, and maintenance of robust ETL pipelines using tools like SQL Server Integration Services (SSIS), supporting automated data ingestion, transformation, validation, and delivery between systems. · Write and optimize complex SQL queries and stored procedures to support large-scale data integration, monitoring, and reconciliation tasks. Ensure high availability and performance of backend data processes. · Act as the technical point of contact for all vendor integration issues, owning problem resolution, root cause analysis, and long-term stability planning. Coordinate with infrastructure and development teams as needed. · Implement and maintain integration monitoring and alerting to proactively detect issues in data transfers, latency, and schema mismatches. Work with stakeholders to triage and resolve production incidents. · Establish and maintain strong working relationships with external vendors in a direct client facing role, ensuring clear communication channels for ongoing integration needs, enhancements, troubleshooting, and compliance requirements. · Serve as a trusted liaison between Quantum Health and vendor technical teams, translating business requirements into actionable technical plans and ensuring vendor deliverables meet contractual and operational expectations. · Participate in vendor performance reviews to provide technical insight on integration health, incident history, and opportunities for improvement. · Collaborate with Legal, Security, and Compliance teams to ensure vendor integrations adhere to data privacy regulations (e.g., HIPAA), secure authentication practices, and internal governance policies. · Support continuous improvement efforts by identifying integration automation opportunities, reducing manual handoffs, and contributing to architecture and process enhancements. · Other duties as assigned What you'll bring · Education: Bachelor's degree in Information Technology or equivalent experience · Demonstrated experience with Cloud technologies like AWS or GCP. · Demonstrated expertise in developing ETL pipelines and Data Orchestration tools like Apache Airflow. · Strong understanding of Relational Database concepts (i.e. normalization, constraints, etc) · Good understanding of Web Technologies including APIs and SSO. · Proficient at troubleshooting technical issues (query performance, data integration anomalies) · 3+ years of Relational Database experience (SQL Server preferred) · 3+ years of demonstrated experience in working with external partners · 3-4+ years or ETL experience (SQL Server Integration Services preferred) · 1-2 years' experience with Data Warehouse concepts · Excellent written and verbal communication. · Proficient in T-SQL/Stored Procedures · Protect and take care of our company and member's data every day by committing to work within our company ethics and policies · Data modeling experience preferred · Cloud integration experience preferred · Health Care experience preferred · Protect and take care of our company and member's data every day by committing to work within our company ethics and policies · Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. · A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. -- #LI-KT1 #LI-Hybrid What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending **********************. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
    $90k-115k yearly est. Auto-Apply 60d+ ago
  • Medical Assistant

    Neighborhood Health Association 4.3company rating

    Toledo, OH job

    Neighborhood Health is a second-chance employer, but full transparency is required. Applicants must disclose any background issues, including arrests, time served, probation, DUIs,, or related matters-even if advised they may not appear. Failure to disclose will result in withdrawal of the job offer or termination of the hiring process Excellent hourly rate of $21.00 per hour!! Full-time - no nights, weekends or holidays! Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), is the largest community health center system in Northwest Ohio with partnerships that include ProMedica, Mercy Health, and University of Toledo Medical Center. NHA has grown from a single location in 1969 to 12 medical and dental clinics throughout Lucas County. Today we operate multiple health centers including pediatrics, adult medicine, dental services, health care for the homeless, women's health center, senior centers, and a full-service pharmacy with lab services on site. General Function: Under immediate supervision, the Medical Assistant performs administrative and clinical functions to assist and support providers and medical staff in the provision of medical care which includes patient triage, and maintaining patient records in an accurate, organized and readily retrievable manner. To ensure all patients and general public are greeted and treated with courtesy and respect. Ensure patient confidentiality when receiving and entering patient information accurately into the system. Supply current demographics needed for medical staff, referrals, billing and UDS. General Duties: * Serve and protect the patients, medical provider, organization and self by adhering to professional standards; policies and procedures; federal, state, and local requirements. * Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. * Participates in QA meetings and duties as assigned. * Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations. * Familiar with the center's Fire & Disaster plan and the role of the Medical Assistant in that plan. * Knowledgeable of and adhere to departmental and agency policies. * Perform related work as required or requested by manager. * Performs other duties as assigned. Skills/Qualifications include but are not limited to: * Graduate from an accredited Medical Assistant program * New Grads Welcome. * Current certification in CPR or willingness to become CPR certified (we offer the CPR class monthly if needed) * Working knowledge of medical terminology * Shows initiative and ability to use sound judgment in the absence of specific orders. * Ability to maintain patient confidentiality. * Must be sensitive to cultural, religious, and ethnic diversity. * Experience in working with medically underserved preferred. * Regular, Punctual Attendance is a requirement of this position. Work Monday through Friday, no nights, weekends or holidays We offer a competitive salary and benefits package including Health, Dental, Vision and Life Insurance, a matching retirement plan, Employee Assistance Program, 11 paid holidays and generous PTO. Please provide your salary requirements when you apply to be considered for an interview for this position. For more than 50 years, NHA has placed a strong focus on prevention and empowering individual responsibility in managing their health care and overall well-being. Our services are acutely responsive to the needs of everyone throughout the communities we serve, providing excellent care and the best health practices. Our Mission: Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one's own health regardless of the ability to pay. We are a drug free workplace, and an Equal Opportunity Employer
    $21 hourly 60d+ ago
  • Centralized Scheduler

    Neighborhood Health Association 4.3company rating

    Toledo, OH job

    Neighborhood Health Association - Greet patients arriving to appointments at the clinic in a courteous and professional manner, and schedule patient appointments by phone. For patients desiring to schedule or cancel/reschedule an appointment, accurately schedule the appointment in the electronic health system, using PCMH standards. Maintain a professional and courteous manner while protecting confidential patient information. Duties and Responsibilities: * Assist with pre-calls and call reports * Confirm patient's appointments. * Schedule appointments for patients using the electronic health system, following PCMH standards. * Cancel and reschedule appointments for patients using the electronic health system, following PCMH standards. * Direct non-scheduling calls to appropriate department or extension. * Respond appropriately to patient inquiries. * Follow up with patient calls where necessary. * Will be knowledgeable of LEP policy in order to accurately manage our non-English speaking patients. * Maintain a friendly, courteous, and professional tone when handling all incoming calls. * Utilize resources provided for patients with unresolved issues, to include Patient Lines, E.H.R. Messaging, and Patient Advocate. * Performs other duties as assigned by supervisor. * Will float between NHA medical clinic offices. * Requires own insured vehicle and a good driving record. Skills/Qualifications * Require, High School Diploma or GED equivalent. * Detail oriented along with the ability to manage time efficiently. * Pleasant and professional demeanor and temperament during times of stressful and difficult situations. * Ability to relate effectively to a diverse group of patients in a professional and courteous manner. * Computer knowledge is required. * Must show initiative, independent thinking, and ability to use sound judgment in the absence of specific orders. * Must show ability to resolve patient or customer concerns within the parameters given by the employer. * Ability to maintain patient confidentiality. * Must be able to work independently in a fast-paced environment with regular interruptions We offer a competitive salary and benefits package including Health, Dental, Vision and Life Insurance, a matching retirement plan, Employee Assistance Program, 11 paid holidays and generous PTO. * Hourly pay $17.00/hr. Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), is the largest community health center system in Northwest Ohio with partnerships that include ProMedica, Mercy Health, and University of Toledo Medical Center. NHA has grown from a single location in 1969 to 12 medical and dental clinics throughout Lucas County. Today we operate multiple health centers including pediatrics, adult medicine, dental services, health care for the homeless, women's health center, senior centers, and a full-service pharmacy with lab services on site. For more than 50 years, NHA has placed a strong focus on prevention and empowering individual responsibility in managing their health care and overall well-being. Our services are acutely responsive to the needs of everyone throughout the communities we serve, providing excellent care and the best health practices. Neighborhood Health is a second-chance employer, but full transparency is required. Applicants must disclose any background issues, including arrests, time served, probation, DUIs,, or related matters-even if advised they may not appear. Failure to disclose will result in withdrawal of the job offer or termination of the hiring process Our Mission: Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one's own health regardless of the ability to pay. We are a drug free workplace, and an Equal Opportunity Employer
    $17 hourly 60d+ ago
  • Certified Nurse Practitioner

    Neighborhood Health Association 4.3company rating

    Toledo, OH job

    General Function: Responsible for providing quality medical care, specific to specialty, to NHA patients. Within the Patient-Centered Medical Home (PCMH) Care Team, Certified Nurse Practitioners collaborate closely with patients and other healthcare professionals to coordinate care and support shared goals. These goals include improving patient access, delivering high-quality care, and empowering patients to effectively manage their own health. Key Responsibilities: * Actively participate in pre-visit team huddles to review patient schedules, previous notes, lab updates, and needed preventive services. * Attend monthly team meetings focused on high-risk patients, staffing, role clarification, team building, and quality improvement. * Follow the PCMH Patient Flow Chart to streamline care, reduce delays, and improve outcomes and cost-efficiency. * Provide medical services within the nurse practitioner's scope of training and as directed by the Medical Director. * Maintain accurate patient records and comply with NHA regulations, medical laws, ethics, and administrative reporting standards. * Communicate with the Chief Medical Officer regarding malpractice insurance matters. * Participate in required medical staff, case management, and other assigned meetings, including Quality Assurance Committee duties when applicable. * Understand and follow the Center's Fire and Disaster Plan. * Take part in peer chart reviews as assigned. * Perform additional duties as required and maintain regular attendance. Qualifications: * Active Ohio License: Must hold a current and valid license in the State of Ohio. * Certificate of Authority: Required in the applicable field of practice. * CPR Certification: Current CPR certification is mandatory. * Language Skills: Bilingual proficiency in English and Spanish is preferred. * Experience: Prior experience working with medically indigent populations is highly desirable. * Professional Competence: Must demonstrate compassion, clinical competence, strong work ethic, and the ability to work effectively as part of a team. * Cultural Sensitivity: Must be respectful and sensitive to cultural, religious, and ethnic diversity. * Communication & Organizational Skills: Exceptional written, verbal, and listening skills, along with strong organizational abilities, are essential. * Emotional Intelligence: Must exhibit personal maturity and the ability to perform well under challenging clinical circumstances. * Professional Appearance: A neat, professional, and appropriate appearance is required. Who We Are: Neighborhood Health Association (NHA) is Northwest Ohio's largest community health center system. Since 1969, we've grown to 13+ clinics offering medical, dental, pediatric, women's, senior, and homeless care-plus a full-service pharmacy and lab. We focus on prevention and helping people take charge of their health Our Mission: Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one's own health regardless of the ability to pay. Join Our Team: We are a drug free workplace, and an Equal Opportunity Employer
    $157k-254k yearly est. 13d ago
  • Assistant Director of Human Resources

    Neighborhood Health Association 4.3company rating

    Toledo, OH job

    Our Mission: Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one's own health regardless of the ability to pay. The Assistant Director of Human Resources supports the day-to-day operations of the human resources department and works closely with the Director of Human Resources in developing, implementing and evaluating HR initiatives. Duties and Responsibilities: * Lead and direct the strategic and routine functions and oversee the daily workflow of the human resources department, including HR staff responsibilities. * Analyzes HR trends and metrics to develop solutions, policies and procedures * Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations. * Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. * Lead and support life safety policy and procedure systems as well as support functions to ensure life safety such as CPR training, fire drills and other safety activities. * Support credentialing of contractors, referral partners, employees, and providers as required by regulatory agencies * Partnership in the management, processing of claims and all related activities for the Federal Torts Claims Act (FTCA), including any potential or actual health or health-related claims and medical malpractice claims, which may be eligible for FTCA coverage. Serves as the claims point of contact in all activities and correspondence related to FTCA. * Full life cycle recruitment including providers, employees and contractors * Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies * Responsible for assuring adherence to company policies and procedures throughout the organization and recommending revisions and regular reviews & updates to policies as required. * Advises and assists managers on human resources concerns including but not limited to employee relations and performance management. * Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention. * Provides HR policy guidance and interpretation * Supports design, enrollment and education on NHA benefits programs such as health, dental, vision, life, disability and retirement, researching industry best practices and strategies for employee benefit programs and recommend additions or modifications to existing programs. Ensures compliance with all federal laws and regulations governing employee benefits including Affordable Care Act (ACA) and ERISA. * All other duties as assigned. Skills/Qualifications: * Bachelor's degree in Human Resources, Business Administration, or related field required. * At least four (4) years of human resources experience required, preferably in a healthcare setting. Community health experience a plus. * Experience managing staff at the supervisor or managerial level. * Demonstrated experience with developing and administering employee training programs, including onboarding, orientation and career development. * HR Certification SHRM-CP or SHRM-SCP or willingness to achieve certification preferred * Experience working with HRIS systems including payroll and applicant tracking systems. * Proficient in computer applications (Microsoft Windows, Word, Excel, Outlook and PowerPoint). * Knowledge of industry personnel practices and federal, state, and local employment laws. * Strong leadership and planning skills with complex problem-solving ability and critical thinking skills. * Excellent communication and interpersonal skills with a desire to provide excellent customer service to internal and external customers. * Must be sensitive to cultural, economic, religious, and ethnic diversity. * Ability to work independently toward predetermined outcomes. * Ability to organize and prioritize workload in order to meet established schedules, timelines, or deadlines. * Ability to maintain employee and organizational confidentiality. * Possesses a neat and professional appearance. This is a full-time salary position, Monday - Friday with only rare occurrence of weekend work. Excellent benefits including Health, Dental and Vision Insurance, Paid Life Insurance, PTO and 11 paid holidays. Candidates must submit salary requirements to be considered for an in person interview. We are a drug free workplace, and an Equal Opportunity Employer. Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), is the largest community health center system in Northwest Ohio with partnerships that include ProMedica, Mercy Health, and University of Toledo Medical Center. NHA has grown from a single location in 1969 to multiple medical and dental clinics throughout Lucas County. Today we operate multiple health centers including pediatrics, adult medicine, dental services, and health care for the homeless, women's health center, senior centers and a full-service pharmacy with lab services on site. For more than 50 years, NHA has placed a strong focus on prevention and empowering individual responsibility in managing their health care and overall well- being. Our services are acutely responsive to the needs of everyone throughout the communities we serve, providing excellent care and the best health practices.
    $76k-97k yearly est. 7d ago
  • Principal Software Engineer - Analytics Platform

    Quantum Health 4.7company rating

    Quantum Health job in Dublin, OH or remote

    Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role We're looking for a hands-on Principal Software Engineer to help lead the engineering and evolution of our analytics platform. This platform supports both external clients and internal teams, delivering dynamic data visualizations, actionable insights, and AI-augmented recommendations through a highly customized Analytics & Business Intelligence (ABI) experience. The Principal Software Engineer will partner closely with data engineering teams while maintaining a clear focus on application and platform development. You will build, extend, and maintain the software systems that power our analytics products, contributing directly to production code while helping shape architectural decisions that keep the platform scalable, secure, and intuitive. The ideal candidate is an experienced software engineer who enjoys working directly in the codebase, leading through execution, and applying architectural thinking as a natural part of hands-on development. Location: This position is located at our Dublin, OH campus with hybrid flexibility or may work remotely anywhere in the United States of America. What you'll do Serve as a hands-on technical lead, contributing directly to the design, development, and delivery of our analytics platform. Build and extend application and platform capabilities that embed and customize ABI solutions (e.g., Apache Superset, AWS QuickSight, or similar) into a cohesive, client-facing analytics experience. Design and implement backend services, APIs, and integration layers that support real-time and scheduled analytics delivery. Apply architectural best practices while actively developing software, ensuring solutions are scalable, maintainable, and aligned with business needs. Partner with product, engineering, AI, and analytics teams to translate requirements into implemented platform features. Establish and evolve integration patterns for identity, data access, visualization layers, and extensibility frameworks. Develop reusable components and frameworks that accelerate feature delivery and improve developer productivity. Ensure platform implementations adhere to security, data protection, and access control best practices. Proactively identify technical risks and address performance, stability, and reliability concerns through hands-on solutions. Provide technical leadership and mentorship to junior and senior engineers through code reviews, design discussions, and shared ownership of platform components. Stay informed on emerging analytics platform and embedded BI trends to guide ongoing platform improvements. Perform other duties and responsibilities as assigned to support the broader goals of the team and organization. What you'll bring 8+ years in software or analytics engineering with deep experience delivering ABI platforms or data-driven applications. Demonstrated experience embedding or extending modern ABI platforms to support product use cases, especially for client-facing applications. Strong backend and frontend engineering skills, especially in Python and JavaScript/TypeScript-based environments. Deep knowledge of data modeling, querying (SQL), and connecting analytics platforms to modern data warehouses (e.g., Snowflake, BigQuery). Experience with authentication/authorization integration, multi-tenancy, and performance tuning in analytics applications. Cloud platform experience (AWS, Azure, or GCP) and familiarity with containerized deployments (Docker, Kubernetes). Proven ability to lead technically through direct contribution, collaboration, and mentorship. Strong communication skills and the ability to work effectively across cross-functional teams. Protect and take care of our company and member's data every day by committing to work within our company ethics and policies. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. Nice to Have Experience with headless BI or composable data product architectures. Background in healthcare, healthtech, or another regulated industry. Exposure to AI/ML integration and enabling LLM-driven insights in analytics environments. -- #LI-AK1 #LI-Hybrid #LI-Remote What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending **********************. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
    $102k-124k yearly est. Auto-Apply 60d+ ago
  • Full-Stack Developer

    Quantum Health 4.7company rating

    Quantum Health job in Dublin, OH

    is located at our Dublin, OH campus with hybrid flexibility. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role We are looking for a skilled and innovative Full Stack Developer to join our team in transforming the healthcare navigation experience. This role will focus on enhancing our client-facing analytics product, leveraging LLMs (Large Language Models) where applicable to deliver intelligent, intuitive, and impactful insights to our users. You'll work across the stack-from building sleek, responsive UIs in Vue.js, to integrating with AWS QuickSight, Snowflake, and PostgreSQL-to deliver scalable, secure, and high-performance solutions. What you'll do Design, develop, and maintain full stack features for our analytics platform Build and enhance user interfaces using Vue.js, ensuring a seamless and engaging user experience Integrate with AWS QuickSight for embedded analytics and data visualization Connect to and manage data from Snowflake, PostgreSQL, and other data sources Explore and implement LLM-powered capabilities to enhance user interaction and data interpretation Collaborate with product, design, and data teams to define and deliver new features Write clean, maintainable, and well-documented code Ensure application performance, security, and scalability Participate in code reviews and contribute to continuous improvement Other duties as assigned What you'll bring 3+ years of experience in full stack development. Proficiency in Vue.js and modern JavaScript/TypeScript frameworks. Experience with back-end development using Node.js, Python, or similar. Strong understanding of SQL and experience with Snowflake and PostgreSQL. Familiarity with AWS services, especially QuickSight and related data tools. Exposure to or interest in LLMs and AI-driven product features. Solid understanding of RESTful APIs, authentication, and security best practices. Excellent communication and collaboration skills Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. Nice to Have Background in healthcare, healthtech, or another regulated industry Exposure to AI/ML integration and enabling LLM-driven insights in analytics environments Experience in the healthcare or healthtech industry Familiarity with LLM APIs (e.g., OpenAI, AWS Bedrock, etc.) Knowledge of CI/CD pipelines, Docker, and cloud-native development Understanding of data privacy regulations (e.g., HIPAA) -- #LI-KT1 #LI-Hybrid What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending **********************. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
    $65k-83k yearly est. Auto-Apply 60d+ ago
  • Dietitian

    Neighborhood Health Association 4.3company rating

    Toledo, OH job

    The Dietitian coordinates and delivers comprehensive nutrition services to participants in the Women, Infants, and Children (WIC) Supplemental Nutrition Program at Neighborhood Health Association. This role is responsible for planning, developing, directing, and evaluating the nutrition services component of the WIC program to ensure compliance with federal and state guidelines while meeting the individualized needs of program participants. The position provides certification, nutrition assessment, education, counseling, and follow-up services to promote optimal maternal and child health outcomes. Key Responsibilities: * WIC Certification, Recertification, and Follow-Up * Obtain, assess, and document participant diet and health histories; review medical records as applicable. * Determine and explain medical and nutritional risk; assign appropriate medical codes and priorities. * Determine program eligibility, notify participants of certification outcomes, and obtain required signatures. * Provide individualized nutrition counseling and referrals to internal and external services as needed. * Prescribe and explain appropriate WIC food packages. * Educate participants on program rights and responsibilities. * Verify and determine income eligibility when required. * Accurately record and maintain certification and participant data in compliance with program standards. * Remove participants who no longer meet WIC eligibility requirements. * Assess participant needs and assign individuals to appropriate nutrition education classes. * Plan, develop, and teach group nutrition education classes. * Prepare and maintain lesson plans tailored to participant needs and program requirements. * Provide individualized counseling to high-risk participants, including high-risk obstetric patients. * Select, prepare, and review nutrition education materials to ensure accuracy and relevance. * Develop and submit the annual local nutrition education plan to the grantee agency. * Provide initial, ongoing, and intervention-based nutrition counseling to high-risk populations. Qualifications: * Bachelor's Degree in Dietetics * Completion of a certified internship or AP4 through the American Academy of Dietetics, Registered Dietitian with the American Academy of Dietetics * Licensed Dietitian with the State of Ohio Board of Dietetics * Ability to work independently with a small team * Ability to build a rapport with families Who We Are: Neighborhood Health Association (NHA) is Northwest Ohio's largest community health center system. Since 1969, we've grown to 13+ clinics offering medical, dental, pediatric, women's, senior, and homeless care-plus a full-service pharmacy and lab. We focus on prevention and helping people take charge of their health Our Mission: Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one's own health regardless of the ability to pay. Join Our Team: We are a drug free workplace, and an Equal Opportunity Employer
    $51k-62k yearly est. 60d+ ago
  • Principal Analytics Platform Engineer

    Quantum Health 4.7company rating

    Remote Quantum Health job

    is located at our Dublin, OH campus with hybrid flexibility. Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role We're looking for a visionary Principal Analytics Platform Engineer to lead the architectural strategy and engineering of our next-generation analytics platform. This platform will serve both external clients and internal teams, delivering dynamic data visualizations, actionable insights, and AI-augmented recommendations through a highly customized ABI (Analytics & Business Intelligence) solution. The ideal candidate combines strong engineering expertise with a deep understanding of data platforms and analytics products. You will guide platform selection, design system integration patterns, and lead technical execution to ensure a cohesive, scalable, and intuitive analytics experience-driven by business needs and user expectations. What you'll do Serve as the technical lead for embedding and customizing ABI platforms (e.g., Apache Superset, AWS QuickSight, or similar) into a unified client-facing analytics experience. Define and drive architectural direction for an extensible analytics delivery platform that supports multiple audiences and use cases. Partner with product, engineering, AI, and analytics teams to translate requirements into scalable design and platform capabilities. Establish platform integration standards-handling identity, data access, visualization layers, and extensibility frameworks. Lead implementation of platform components, data APIs, and backend systems supporting real-time and scheduled insights. Develop frameworks and reusable components that accelerate feature delivery while ensuring maintainability and security. Ensure the analytics platform adheres to security best practices, including data protection, access control, and secure deployment patterns. Proactively identify and mitigate risks to maintain a stable, secure, and compliant analytics environment. Mentor engineering staff and influence cross-functional delivery teams with technical leadership and best practices. Stay current on emerging ABI, data platform, and embedded analytics trends to inform platform evolution. Perform other duties and responsibilities as assigned to support the broader goals of the team and organization. Other duties as assigned What you'll bring 8+ years in software or analytics engineering with deep experience delivering ABI platforms or data-driven applications. Demonstrated experience embedding or extending modern ABI platforms to support product use cases, especially for client-facing applications. Strong backend and frontend engineering skills, especially in Python and JavaScript/TypeScript-based environments. Deep knowledge of data modeling, querying (SQL), and connecting analytics platforms to modern data warehouses (e.g., Snowflake, BigQuery). Experience with authentication/authorization integration, multi-tenancy, and performance tuning in analytics applications. Cloud experience (AWS, Azure, or GCP) and familiarity with containerized deployments (Docker, Kubernetes). Excellent communication and cross-team collaboration skills. Protect and take care of our company and member's data every day by committing to work within our company ethics and policies Nice to Have Experience with headless BI or composable data product architectures. Background in healthcare, healthtech, or another regulated industry. Exposure to AI/ML integration and enabling LLM-driven insights in analytics environments. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. -- #LI-KT1 #LI-Hybrid What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending **********************. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
    $116k-152k yearly est. Auto-Apply 60d+ ago
  • Consultant Relations Manager-California

    Quantum Health 4.7company rating

    Remote Quantum Health job

    Who we are Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors . We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement. About the role The Consultant Relations Manager is responsible for executing field-level consultant engagement activities to strengthen Quantum Health's presence within assigned consulting firms and territories. This role focuses on building and expanding relationships with producers, account managers, and analyst teams, delivering Quantum Health messaging, identifying near-term opportunity signals, and ensuring consultants understand our product portfolio, differentiation, and value story. The Consultant Relations Manager acts as the frontline educator and relationship developer, supporting territory sales teams by activating consultant influencers and surfacing actionable insights. Location: This position may work remotely anywhere in the United States of America with significant business travel to and from prospect/client sites and/or the Quantum Health home office in Dublin, OH. This role will support the State of California. We do have a strong preference for someone who lives in or near the assigned region. What you'll do (Essential Responsibilities) Territory Relationship Development Build and maintain recurring interactions with consultants, brokers, and office influencers. Conduct education sessions, product updates, and events. Maintain high-frequency market presence across assigned territory. Sales Activation & Opportunity Identification Surface emerging opportunities, buying signals, and account-level context for Sales VP/BD teams. Ensure consultants are aware of Quantum Health offerings, product updates, pricing flexibility, and competitive differentiation. Support RFP awareness and influence during the buyer journey. Focus on identifying and sourcing opportunities through Consultants and introducing to appropriate sales resources, and assisting as client moves through the funnel. Market & Competitive Intelligence Capture consultant perceptions, emerging competitor themes, price sensitivity, and ROI expectations. Report insights to Sales, Product, Marketing, and Consulting Relations leadership. Territory Planning & Execution Develop and maintain a territory plan aligned with Quantum Health priorities, event calendars, and relationship-building objectives. Coordinate activities with VPs of Sales and Business Development Team. Other duties as assigned. What you'll bring (Qualifications) Experience: 2 to 4 years experience in healthcare benefits, point solutions, consulting, or navigation. Experience working directly with consultants/brokers to sell or position employer healthcare solutions. Strong execution focus-ability to build relationships across multiple office types and maintain a high-volume engagement cadence. Ability to communicate current-state product, value story messaging, and performance metrics to external partners. Must thrive in field-facing work; requires 50%+ travel. Commitment to safeguarding company and member data in accordance with all policies. Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us. -- #LI-AT1 #LI-Remote What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending **********************. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
    $104k-131k yearly est. Auto-Apply 34d ago

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