Account Services Representative jobs at Quartz - 55 jobs

The On-site Client Engagement Specialist will serve as a dedicated resource to our AZ client. You will help drive platform utilization, client satisfaction, and revenue growth for Ansira. This role provides proactive, strategic recommendations and guidance to help clients achieve their marketing goals while ensuring optimal use of Ansira's tools and services. While not responsible for hands-on design work, the role will require design consultation and the ability to guide clients on best practices for creative and brand execution. This is an in-person position, located within our client's offices.Key Responsibilities Client Partnership & Support Serve as a primary day-to-day contact for client platform needs, ensuring outstanding service and strong relationship management. Anticipate client needs, suggest strategic alternatives, and identify opportunities that support both client goals and Ansira revenue growth. Troubleshoot client issues across email, phone, and in-person interactions, ensuring timely resolution. Ensure on-time execution of client projects, meeting quality and delivery expectations. Responsible for order entry and order management, maintaining accuracy across all submissions. Travel to client's office locations will be required. Platform Utilization & Strategic Guidance Drive platform adoption through education, training, and proactive recommendations. Provide actionable insights based on platform usage and marketing performance data to help clients optimize spend and outcomes. Provide clients with creative and design consultation, ensuring alignment with brand and compliance standards. May be required to operate in-house small format printer to produce rush projects and client proofs. Training & Enablement Lead or support training sessions, workshops, and presentations to enable client teams to fully leverage Ansira's tools and processes. Act as a brand and process advocate, reinforcing best practices across distributor and supplier needs. Collaboration & Communication Partner closely with the Strategic Client Engagement Manager and internal cross-functional teams (Creative, Print, Analytics, Media) to align on priorities and deliver seamless client experiences. Document client expectations, project requirements, and feedback, ensuring alignment and follow-through. Qualifications & Skills 2-4 years of experience in customer service and engagement, marketing consultation, or a related field. Strong understanding of marketing strategies (preferably within the BevAlc or consumer goods industry). Excellent communication, presentation, and relationship-building skills. Experience supporting software or platform adoption in a consultative role. Familiarity with creative/design processes and print production; ability to provide guidance on creative needs to aligned design team. Highly organized, detail-oriented, and able to manage multiple projects simultaneously. Self-motivated, proactive, and solutions-oriented.

You'll join our growing US Destinations team as a Client Success Associate for our Co-Op programs. If located in Omaha, NE, you'll have the opportunity to work both remotely and in the Omaha Sojern office. You will play a critical role within the company for the growth of our Co-Op segment, through hands-on management of travel advertising campaigns while developing and maintaining partner and agency relationships with key DMO clients, including Co-Op participants (DMOs, attractions, hotels, and more). If you thrive in a fast-paced, innovative and collaborative environment, and are excited by the idea to make impactful decisions for the company and your clients every day, then this is the role for you! What you will do: Provide an exceptional level of service to your clients and internal business partners Oversee a diverse portfolio of Co-Op campaigns, ensuring each meets unique KPIs and deadlines Ensure positive client onboarding experience by setting expectations, attending to client requests promptly and ensuring accuracy in order to quickly build client confidence in Sojern Efficiently launch, optimize and report on advertising campaigns by partnering closely with internal teams such as sales, ad operations, data insights, accounting, etc. Maintain and grow Co-Op revenue by building relationships with DMO partners to foster collaboration and maximize program success Proactively mitigate client churn by listening to client experiences and anticipating needs Consult with clients to deliver key findings/results, provide thoughtful recommendations and lead them towards the best products to meet and exceed their needs Thoughtfully address the needs of your clients while staying aligned to the company's vision Iterate on existing processes to create operational efficiencies Travel to client meetings, conferences or Sojern offices as needed What you bring to the table: Bachelor's degree from an accredited college or university 1-3 years account management/client/customer success experience A proven track record of building and maintaining successful client relationships Meticulous attention to detail and organizational skills, with the ability to efficiently manage multiple clients and campaigns daily Enthusiasm for the challenge of balancing operational tasks with high-level relationship management Strong analytical abilities and experience in data-driven decision making Excellent communication skills, both written and verbal Strong self-management skills; Employs a sense of urgency as needed Proven success in collaborating with internal and external teams, along with remote team members and managers Digital marketing experience (i.e. Display, Native, CTV, Meta and/or SEM) is highly preferred What we have for you: We take a whole-person approach to create a Sojernista Experience that allows our people to thrive, not just as employees, but as humans. As an employee of Sojern, you would benefit from this in the following ways: Rewards & Recognition: Competitive compensation packages, stock options offered to every employee, Bonusly program to reward and recognize team wins and performance, plus employees can take up to 40 hours of paid time per year to volunteer and give back to the community Flexibility: Flexi-Friday benefit, hybrid or remote work options for most roles, time-zone friendly work hours with async collaboration Connection: Team offsites planned annually, six employee resources groups, regular virtual and in office team building events, monthly company All Hands & leadership Q&As Wellbeing: PTO allowance to recharge, comprehensive healthcare options, paid parental leave (16 weeks for birthing parents; 12 weeks for non-birthing parents), retirement contributions and investment options (for applicable locations), travel benefits (hotel stay benefit & IATA membership), plus mental health, wellness & financial health resources Growth: Learning & development stipend, mentorship program, career development programs, leadership training Productivity: Home office tech set up (laptop, monitor, keyboard, mouse), monthly internet and phone allowance, modern tools to communicate and collaborate (Slack, Google Suite) Our Sojernista First workplace philosophy is designed to take a flexible approach, recognizing that the needs of our employees may differ depending on their role, team, or location. What does not differ is our focus on building genuine connections, increasing global collaboration, and providing programs, tools and resources centered around the needs and wellbeing of our employees, regardless if you are working in an office, hybrid, or fully remote. About Sojern: At Sojern, we believe in the power of travel as a way to bring the world together. It is that passion that drives Sojern to build smart digital solutions that help travel marketers reach travelers efficiently, and increase long-term growth, customer loyalty and profitability. Our customers include hotels, attractions and tourism boards, and they use the power of machine learning, data science and real-time traveler data in Sojern's products to build direct relationships with travelers across social, mobile and the web. Now, more than ever, our thousands of customers rely on Sojern to drive visits, bookings, and ticket sales by engaging with travelers as they plan their travel. As a globally distributed company, we are headquartered in San Francisco with employees based in 14 countries and counting. Our team is passionate about travel and the core values that define our culture: Win as a Team, Embrace Inclusion, Be Genuine, Deliver Wow, and Center Around the Customer. Check out our Glassdoor reviews! #LI-BP1 #LI-Hybrid Omaha Hiring Range$61,000-$72,000 USD Compensation Philosophy & Package Sojern is committed to offering competitive cash compensation, equity, and a comprehensive benefits package. We embrace a pay-for-performance culture that rewards contributions aligned with our business strategy. Compensation for this role will be determined based on job-related factors including location, scope and complexity of the role, and the candidate's experience and expertise, and may vary from the range provided. Information on the benefits offered is here. Disclosure - Pre-Employment Requirements: All candidates offered employment by Sojern may be subject to pre-employment requirements, including but not limited to a background check. Sojern is compliant with all federal and local laws with consideration to pre-employment requirements. Our Commitment to Diversity Equity and Inclusion: At Sojern, we work to create a brave space that seeks out, embraces, and promotes diverse thoughts, beliefs, and experiences of Sojernistas globally. We are building a workforce that represents the customer base we are serving and the world we live in. A diversified workforce is an innovative workforce. Just as there is no one typical traveler, there is no one typical employee. We foster diversity and inclusion across the company, actively seeking to amplify underrepresented voices and apply diverse perspectives to ensure products, policies, and programs are relevant for our employees and clients alike. Embracing our differences and celebrating them moves us towards our goal of making travel inclusive of all. Sojern's S-Groups (employee resource groups) are a core aspect of our culture, fostering belonging and connection, inspiring learning, and creating opportunities for all Sojernistas across the globe. SoEmpowered: Supporting, developing, and empowering those who identify as women at Sojern SoProud: Celebrating Sojern's LGBTQIA+ community while creating an inclusive and safe space for community members SoWell: Advocating for balance in life and overall wellbeing and providing space and resources for Sojernistas with different needs SoConnected: Creating space, connection and resources for Sojern's young and rising professionals Parents & Caregivers: Helping families thrive with our community of parents and caregivers Sojern Gives Back: Supporting underrepresented communities and social causes, striving to make a global and local impact We also have employee-run Slack channels for those with specific interests, for example plant lovers, pets and more. At Sojern, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, gender orientation, sexual orientation, age, marital status, veteran status, or disability status. Sojern is committed to providing reasonable accommodation for individuals with disabilities. Please inform your TA Partner if you are requesting a reasonable accommodation.

Attentive is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We're the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter's work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive's team has been consistently recognized for its performance and culture. We're proud to be included in Deloitte's Fast 500 (four years running!), LinkedIn's Top Startups, Forbes' Cloud 100 (five years running!), and Inc.'s Best Workplaces. About the RoleWe are looking for a driven candidate to join our team as a Customer Support Specialist. You will be the first-responder for Attentive's entire customer base, troubleshooting and resolving technical issues, and helping to reduce and remove friction between our customer and their use of the platform. This role is the face of our product experience and delivers the most outstanding product support in the industry. This role requires a special combination of high-level professional communication skills, and the ability to analyze, troubleshoot, and resolve complex technical issues. You will interface directly with our customers on a daily basis, become a resident expert on all facets of our platform and the broader ecommerce industry, and work cross-functionally with marketing, sales, product, and design to bridge the gap between product and customers. Your core responsibility will be communicating with Attentive customers via email and live chat to provide fast and accurate resolutions for any issues they might encounter.What You'll Accomplish Respond to Attentive customer needs via email and live chat, owning that interaction from inception to resolution Troubleshoot technical platform issues Advise our customer on best-practices with the Attentive platform and its use cases Assist customer with urgent needs and help usher them to the best solutions and across our platform and the business Act as first line of defense for triaging & debugging platform health issues Exceed customer expectations on response quality, timeliness of responses and overall customer experience Continuously train to become an expert on the Attentive platform, mobile marketing, and the ecommerce industry Help translate customer feedback into specific product requirements Your Expertise 1+ years of experience in customer support or a customer-facing technical role Bachelor's degree (or equivalent experience) Strong written and verbal communication skills; comfortable interfacing with customers daily over email and live chat Technical curiosity with ability to troubleshoot complex issues; familiarity with APIs or SQL is a plus Prior experience with SaaS or ecommerce platforms preferred Based in eastern time zone, with availability for occasional on-call and rotating holiday coverage Extremely detail-oriented, organized, and adaptable in fast-paced, evolving environments Collaborative with ability to work effectively across product, engineering, sales, and marketing teams Comfortable quickly learning and mastering new tools and processes Growth mindset with a strong interest in startups, software, and entrepreneurism You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work. For US based applicants:- The US base salary range for this full-time position is $50,000 - $61,000 annually + equity + benefits- Our salary ranges are determined by role, level and location #LI-DNI Attentive Company ValuesDefault to Action - Move swiftly and with purpose Be One Unstoppable Team - Rally as each other's champions Champion the Customer - Our success is defined by our customers' success Act Like an Owner - Take responsibility for Attentive's success Learn more about AWAKE, Attentive's collective of employee resource groups. If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience. At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.

Start the new year with a new career at InfoCision. Apply today to start the process, and you can potentially be a part of our exceptional team in as soon as a week. What we do: * Work in a virtual blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research Hospital, March of Dimes, American Center for Law and Justice, and many more . * Our positions all require sales, whether it be selling memberships, products, or services. We offer: * Full-Time Night shift set schedules that enable you to take time off for the things that are important to you. * Part-Time Night shift schedules are offered on a limited basis. * Monday-Friday Night shift schedule to start. A weekend day will be required, and when that will begin, will be determined by the program you select when signing up for a training class. * Virtual Paid Training * Rewards & Recognition Programs * Weekly Pay & Bonus potential with access to your pay at anytime! * Benefits available for Full-time employees including Medical, Dental, Vision, and 401k Other Requirements: * Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting. * A willingness to learn, as we believe in owning your own success. * A Home office, or dedicated quiet place to work, that is free from noise and distractions. * Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process. * Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training. * Exceptional conversational skills and the ability to multi-task. InfoCision. Work Happy. Live Happy. Salary: $9.00 per hour Work Location: Remote Hardware/Software Requirements: Equipment is NOT provided and a Technology Check is Required as part of the Recruitment process Windows PC/Laptop: * Minimum 14" monitor/screen. Dual monitors are recommended, but not required. * Windows 11 ONLY * At least 8GB of RAM (Must have at least 6GB usable RAM) * Intel or AMD Processor * Google Chrome (Current Version). Firefox, Internet Explorer, and Microsoft Edge are not compatible. * Windows Defender antivirus and Firewall must be turned ON. All other antivirus applications must be uninstalled as they are not compatible (McAfee, Norton, Avast, etc) * Ping per InfoCision client for Windows PC's must not exceed 80ms max round trip. Internet: * United States based High-speed internet only. No cloud-based internet, VPN's, satellite, cellular services, or hotspots are accepted (T-Mobile, Starlink, etc) * Minimum of 50 Mbps download speed and 10 Mbps upload speed. * ISP must be Stable and located within the United States and its territories. * We require a hard-wired connection, using an Ethernet cable or LAN cable, to your router/modem. We recommend a Cat5 (Category) Ethernet cord or higher. Telephone: * A cell phone (preferred) or landline is required as that is how you will receive your "Pin call", or multi-factor authentication call, that is required to access our corporate network. The calls you make/take will not come through your phone. Miscellaneous: * Web cam * External speakers or sound on your computer * External Wired Mouse * USB Wired Headset (wireless headsets are NOT compatible). The headset must have a Single USB connection without a 3.5 mm (headphone jack) connection. Below are examples of what works and what does not. *

Start the new year with a new career at InfoCision. Apply today to start the process, and you can potentially be a part of our exceptional team in as soon as a week. What we do: * Work in a virtual blended outbound/inbound call center environment where you will talk about topics that matter and raise funds for great organizations such as St. Jude Children's Research Hospital, March of Dimes, American Center for Law and Justice, and many more . * Our positions all require sales, whether it be selling memberships, products, or services. We offer: * Full-Time Night shift set schedules that enable you to take time off for the things that are important to you. * Part-Time Night shift schedules are offered on a limited basis. * Monday-Friday Night shift schedule to start. A weekend day will be required, and when that will begin, will be determined by the program you select when signing up for a training class. * Virtual Paid Training * Rewards & Recognition Programs * Weekly Pay & Bonus potential with access to your pay at anytime! * Benefits available for Full-time employees including Medical, Dental, Vision, and 401k Other Requirements: * Computer skills such as the ability to copy and paste, toggle between browsers, and do basic troubleshooting. * A willingness to learn, as we believe in owning your own success. * A Home office, or dedicated quiet place to work, that is free from noise and distractions. * Identity Verification. On the first day of training, you will be required to bring a current, valid photo ID with you to complete this process. * Passing Background Check. If your background check is not back by the time we are ready for phone time there may be a disruption in your training. * Exceptional conversational skills and the ability to multi-task. InfoCision. Work Happy. Live Happy. Salary: $9.00 per hour Work Location: Remote Hardware/Software Requirements: Equipment is NOT provided and a Technology Check is Required as part of the Recruitment process Windows PC/Laptop: * Minimum 14" monitor/screen. Dual monitors are recommended, but not required. * Windows 11 ONLY * At least 8GB of RAM (Must have at least 6GB usable RAM) * Intel or AMD Processor * Google Chrome (Current Version). Firefox, Internet Explorer, and Microsoft Edge are not compatible. * Windows Defender antivirus and Firewall must be turned ON. All other antivirus applications must be uninstalled as they are not compatible (McAfee, Norton, Avast, etc) * Ping per InfoCision client for Windows PC's must not exceed 80ms max round trip. Internet: * United States based High-speed internet only. No cloud-based internet, VPN's, satellite, cellular services, or hotspots are accepted (T-Mobile, Starlink, etc) * Minimum of 50 Mbps download speed and 10 Mbps upload speed. * ISP must be Stable and located within the United States and its territories. * We require a hard-wired connection, using an Ethernet cable or LAN cable, to your router/modem. We recommend a Cat5 (Category) Ethernet cord or higher. Telephone: * A cell phone (preferred) or landline is required as that is how you will receive your "Pin call", or multi-factor authentication call, that is required to access our corporate network. The calls you make/take will not come through your phone. Miscellaneous: * Web cam * External speakers or sound on your computer * External Wired Mouse * USB Wired Headset (wireless headsets are NOT compatible). The headset must have a Single USB connection without a 3.5 mm (headphone jack) connection. Below are examples of what works and what does not. *

National Account Specialist (NAS) ExploreLearning | Learning A-Z is combining strengths to equip teachers with research-based curriculum solutions that target the gating factors to student success and spark the joy of learning. One partner intentionally focused on valuing K-12 teachers as essential to unlocking future-critical literacy, math, and science skills for all students. The National Account Specialist (NAS) is a self-motivated and driven individual that will perform many duties of a traditional sales representative, but is not assigned a permanent territory. The NAS covers open territories as needed in situations such as vacations, family leave, long-term illness and terminations. The NAS may cover one territory for an extended period of time or may cover several territories at the same time for a brief period. In addition, the NAS will support the renewal process for assigned accounts in partnership with the account owner. The expectation is to meet and exceed quotas to help us develop and grow loyal customer relationships across our diverse products and markets. The ideal candidate is someone who is humble, hungry and smart. Our NAS team is focused on growing our impact and building trust and rapport internally and externally. Job Responsibilities: Sales & Customer Engagement Use consultative sales techniques to understand the needs that prospective customers have and demonstrate NewCo's solution(s) to best meet those needs Close any sales in process, in the territory being covered; by working with notes from SalesForce.com (SFDC) previously provided by the absent rep, the NAS moves the sales forward to completion. This may include sending out quotes and getting orders processed Invest in existing opportunities by scheduling meetings, demonstrations, webinars, sending proposals, and securing new agreements and renewals Perform cost-benefit and needs analysis for prospective clients Meet and exceed all targets and quotas Adheres to Inside Sales metrics on a daily and weekly basis Record and maintain detailed records of all interactions in CRM tool (SalesForce.com) Renewals & Pipeline Management Effectively work assigned renewals through the renewal process starting at 6 months prior to renewal up to the point of a purchase order is received When potential sales/opportunities are identified, the NAS adds it to the pipeline for the area being covered or updates the information already in the pipeline Communication & Follow-Up Check voicemail, email and faxes to maintain effective daily communications with customers being covered Follow-up as needed on any marketing or sales initiatives in territory being covered Follow-up on activities set-up by traditional Inside Sales Representative, calling customers as needed and ensuring the customer's needs are taken care of Collaboration & Direction While covering for the open territory, the NAS takes direction from the Inside Sales Manager of that territory and partners with field sales representatives of that territory Responsible to effectively report and carry out all assignments given by the reporting Inside Sales Manager, who may be different from the covering territory's Inside Sales Manager The NAS must work with the Sales Manager to gather needed information Must be flexible and effective in various situations. There is often short notice for the assignment and sometimes there is insufficient background information on pending sales or customers being served Performs other duties as assigned Professional Development Continually increase product and job expertise by participating in training and educational opportunities Keep abreast of best practices and market trends Keep abreast of funding sources and educational initiatives in the assigned territory Job Requirements: 1 - 3 years of experience in sales or transferable skills Proven track record of success, including meeting and exceeding goals Basic knowledge of cloud technologies Excellent business acumen, communication/presentation skills, negotiation skills and ability to build relationships Demonstrated organizational and time-management skills Ability to multi-task, prioritize, and manage time effectively Experience to use and understand CRM applications (i.e. Salesforce highly preferred) Experience with Microsoft Office products (Outlook, PowerPoint, Word, Excel) Ability to proactively build and expand a robust sales pipeline Ability to work efficiently in a high-pressure, fast-paced, and demanding environment Enthusiastic, passionate, and open to feedback Preferred Qualifications: Bachelor's degree Inside Sales experience proactively making outbound calls Sales experience in K-12 marketplace Why Work With Us? When you work with Learning A-Z, you'll be helping students across the globe develop the comprehension, curiosity, and continued joy of learning they need to succeed in today's world. We've been awarded numerous accolades from a wide variety of edtech organizations. Our flagship products Reading A-Z, Raz-Kids, and Raz-Plus are beloved by teachers and students alike, and are currently used by approximately 1/5 of public students in the United States. To learn more about our organization and the exciting work we do, visit ******************** Remote First Work Environment Our Remote First approach gives employees the flexibility and trust they need to effectively balance work with life. It creates a culture in which all employees are valued and where success is measured in results. It allows us to work collaboratively, inclusively and for greater positive impact, regardless of our individual locations. If you will be working remotely, either occasionally or on a permanent basis, you must have a reliable internet connection through a cable or fiber-optic broadband service with minimum speeds of 10 Mbps download and 5 Mbps upload. The successful candidate will be expected to actively participate in video-based interviews during the recruiting process and ongoing virtual meetings with their camera on, as part of their role. To maintain confidentiality and ensure a fair evaluation process, the use of note-taking tools, reference materials, or AI-powered tools (including generative AI, language models, or similar technologies) during interviews or other selection activities is prohibited unless prior written approval has been obtained from the People Experience team. If you require an exception for medical, accessibility, or other reasons, please contact your Talent Acquisition team member to discuss accommodations in advance. As part of our Remote-First benefits, Cambium offers reimbursement to help cover the cost of setting up your home or remote office. An Equal Opportunity Employer We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex (including pregnancy, gender, gender identity/expression, or sexual orientation), national origin, protected veteran status, disability, or genetic information (including family medical history). We will provide reasonable accommodations for qualified individuals with disabilities. You may request an accommodation during the recruiting process with your Talent Acquisition team member.

Job Description Job Title: Customer Service Representative Company: BreezeJobFinder.com (powered by Breeze Unlimited) Employment Type: Full-Time About BreezeJobFinder BreezeJobFinder.com is a fast-growing SaaS platform built to make the job search easier, smarter, and more effective. With AI-powered resume and cover letter tools, an application tracker, and a new multi-job board search feature, we help job seekers stay organized, stand out to employers, and land interviews faster. Position Overview We're looking for a friendly, detail-oriented Customer Service Representative (CSR) to join our team. As the first point of contact for our users, you'll provide support, resolve issues, and ensure every customer feels confident and supported in their job search journey. You'll also play a key role in gathering feedback to help us improve the platform and deliver an exceptional experience. Key Responsibilities Respond promptly to user inquiries via email, chat, and phone Assist job seekers with account setup, subscription questions, and platform navigation Provide technical support and troubleshoot common issues Guide users on how to maximize features like the job tracker, resume builder, and job board search Record and escalate user feedback to the product team for continuous improvement Maintain accurate records of customer interactions in our support system Deliver a positive, empathetic, and professional experience to every user Qualifications 1+ year of experience in customer service, preferably in SaaS or tech support Strong communication and problem-solving skills Tech-savvy, comfortable navigating online platforms and troubleshooting Ability to multitask and manage time effectively in a fast-paced environment Empathy and patience when working with users of varying technical skill levels Self-starter with the ability to work independently and as part of a remote team Preferred Skills Experience with customer support software (e.g., Zendesk, Freshdesk, Intercom) Background in SaaS, HR tech, or career services Bilingual abilities a plus What We Offer Competitive pay with growth opportunities Flexible remote work environment Opportunity to be part of a growing SaaS platform making a real difference for job seekers A supportive, collaborative team culture

Job Description:About the Team: The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street Journal, Barron's, MarketWatch, Dow Jones Factiva and Dow Jones Risk & Compliance. You will find that we are a collaborative group, focused on delivering excellence during every customer interaction. About the Role You will reside on the Customer Service Team, reporting to the Customer Service Supervisor. You have a passion for helping people. We are offering a career with a recognized leader in the world of global news and business information. You will be a part of a multinational organization that focuses on its people. Working Hours: 1:00 PM to 9:00 PM Eastern Time (Monday through Thursday) and 12:00 PM to 8:00 PM Eastern Time (Friday) You Will: Provide high-level telephone, email, and web chat support for the Dow Jones suite of PIB products; including Factiva, Dow Jones Risk & Compliance, and Dow Jones Newswires. Answer global customer queries concerning content/data, product navigation, billing/account administration, and more. Provide professional-level support to retain Dow Jones customers and increase customer loyalty. Multitask, prioritize, and enthusiastically resolve customers' concerns while consistently providing superior levels of customer service. Ensure all relevant procedures are followed from beginning to resolution. Ensure all key performance indicators and service levels are met. Actively seek out opportunities for self-improvement, and participate in new product and procedural training. Work with other Dow Jones departments to ensure escalated issues are handled efficiently and correctly. You Have: High proficiency in Mandarin/Cantonese, or Japanese for both written and verbal communication within a corporate environment Fluent in English, for both written and verbal communication Commitment to customer satisfaction with the ability to build and develop relationships to identify problems, assess needs, and find solutions Ability to listen, empathize, and effectively handle challenging customer inquiries in a professional and pleasant manner Ability to maintain a positive attitude in an often busy and stressful environment Ability to understand new technical systems and applications quickly Attention to detail and the ability to multitask, prioritize, and meet deadlines Positive outlook on change and flexible approach to team-based work environment and structure Ability to follow a large set of procedural guidelines and to be independently resourceful when investigating/researching complex customer queries Experience in a contact center and/or customer service environment (preferred) Salesforce experience is a plus College degree desired, or equivalent work experience Previous research experience (desired) Fluent in addition to the language applied for (this is desired, not required): German/French/Spanish/Chinese/Japanese/ Italian/Russian Our Benefits Comprehensive Healthcare Plans Paid Time Off Retirement Plans Comprehensive Medical, Dental and Vision Insurance Plans Education Benefits Paid Maternity and Paternity Leave Family Care Benefits Commuter Transit Program Subscription Discounts Employee Referral Program #LI-Remote Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at *******************************. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates. Business Area: Dow Jones - Customer Service Job Category: Customer Service & Contact Center Operations Union Status: Union role Pay Range: $41,392 - $50,000We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..

When you join DIRECTV, you'll be part of a team that's supporting our customers from the front lines. Whether it's connecting them to the latest technology or getting them plugged into our world-class services, your work will create connections and support our mission of taking entertainment to the next level. This opportunity to showcase your customer experience expertise and represent our company as the voice of our brand is now being offered as a work-from-home opening if within 75 miles of the work center at 4900 Technology Ct., Missoula, MT 59808. As a Customer Service Representative (CSR), you'll work on cultivating and retaining ongoing customers. You'll take an empathetic and consultative approach as you persuade customers to maintain their services with us through complex issue resolution and process improvements. Your success will be dependent on how effective you are at transforming a frustrated exchange into an excellent customer experience. What does this involve? Good listening skills and the ability to effectively communicate under pressure. Extensive knowledge of our products and services - this will determine how well you resolve problems and offer advanced solutions to customer. Being self-motivated and comfortable working in a fast-paced environment What you'll do: Answer customer calls and address all requests or inquiries concerning services and products, and report problem areas. Utilize various systems and tools to assist customers. Use sales expertise to make recommendations according to customer's needs. Utilize operational systems to process purchases of all products and services. Use solid problem-solving skills to identify and solution customer's technical issues. Demonstrate strong verbal and written communication skills. Ability to support our customers during working hours (M-F 5:55AM - 8:00PM, Sat/Sun 6:55AM - 8:00PM MST). Some holiday coverage and occasional overtime may be required. Additional requirements: 6 months to 1 year of customer service/sales work experience Familiarity with Windows computers An ability to deliver regular and reliable attendance Compensation: The base wage range for this full-time position is $18.02 - $24.71 per hour + bonus (if applicable) +benefits. Our wage ranges are determined by role and location. The range displayed on each job posting reflects the minimum and maximum hourly wage for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific wage range for your location during the hiring process. Please note that the compensation details listed in the job posting reflect the base hourly rate of pay only, and do not include bonus (if applicable), or benefits-when you consider all of these together, it represents a pretty impressive total compensation package. Aside from this competitive wage, the ability to earn additional monthly bonus for meeting goals and performance expectations makes the total compensation offering impressive. Not to mention all of the other amazing rewards that working at DIRECTV offers from health benefits to paid time off, and discounts on products and services just to name a few. Did the discounts on products and services catch your eye? Here's a little more information for you: FREE DIRECTV Premier Package with free installation (this includes HBO Max, Cinemax, Showtime, & Starz) FREE DIRECTV STREAM Premier Package (this includes HBO Max, Epix, Starz NBA League Pass) and unlimited cloud DVR 25% off AT&T Cell Phone Service Reasonable Accommodation Reasonable accommodations will be made for qualified candidates with disabilities. Essential job functions are identified for specific jobs on job requisition forms. Testing Applicants will be expected to pass any assessments or tests associated with the position. Training Complete and participate in all training as dictated by needs of the business (i.e., in all areas within the broad duties of general customer care). Complete and participate in on-the-job training, as determined by the Company. So, what do you say? Are you ready to deliver the future of entertainment? DIRECTV will consider for employment qualified applicants in a manner consistent with the requirements of federal, state, and local laws.

Description Position Location: Hybrid- London, Ontario. See “Hybrid Work Details” section below for more information Position: Full-time, Monday to Friday 10am-6pm (training will be 9am-5pm for 3+ months) Vacancy Status: This posting is for an existing vacancy. About UsVoices is the trusted voice partner for brands, tech and voice talent. Voices helps scale real voice solutions, across traditional voiceover, Voice AI, and ethically sourced voice data. For more than two decades, the biggest and most beloved brands have trusted Voices to find their voices and bring their projects to life. As a Customer Support Specialist, you will assist customers by addressing inquiries, resolving issues, and providing information about products or services, ensuring effortless use of our platform and fostering positive relationships. You will enhance retention and satisfaction through proactive problem-solving, attentive communication, and collaboration across departments to aid in solving core-customer problems. Responsibilities Proudly and professionally represent Voices when working with clients by providing precise explanations on all services offered. Communicate efficiently and efficiently through multiple channels to customers. Triage and prioritize incoming cases, calls and emails. Review jobs and packages to ensure legitimate postings are being approved and any suspicious users are being investigated and removed from the Voices platform. Recommend and action opportunities to increase efficiency in interdepartmental Customer Support processes. Create and update customer records in Salesforce, a web-based customer relationship management (CRM) system, to ensure accurate billing and access to customer information for proper management within the Voices system. Required Skills Extremely comfortable with calling and speaking with customers over the phone. Knowledge of planning and scheduling techniques. Exceptional time management skills while dealing with multiple competing priorities with professionalism. Outstanding interpersonal and communication skills, and the ability to work effectively with a wide range of constituencies in a diverse community. Adaptable and eager to learn and implement new processes. Solid experience with the Microsoft Office Suite, including Word, Excel and Outlook. Personable, approachable and friendly, but with a professional edge. Serving as a trusted subject matter expert by analyzing complex issues, developing innovative solutions and providing strategic guidance collaboratively with relevant stakeholders. Educational Requirements College diploma in Marketing, Communications, Business Administration or equivalent experience. 1-3 years experience in an advanced Customer Support role or related field Familiarity working with Salesforce, Slack and Google Suite preferred Perks & BenefitsWe offer a range of perks that support your growth, wellbeing, and day-to-day flexibility. Here's what you can look forward to: Generous Vacation: Start with 15 days of vacation, pro-rated in your first year based on your start date Personal Time: Take care of what matters with 5 paid personal days and 3 unpaid personal days annually Comprehensive Health Coverage: Access to health and dental benefits as well as a Health Care Spending Account (HCSA) after just 3 months of employment Hybrid Flexibility: Enjoy the best of both worlds with our hybrid work environment Performance Bonus Program: Recognizing your impact with bonus opportunities tied to company and individual performance Learning & Development Support: We invest in your growth with a dedicated L&D budget and coverage for courses & platforms like LinkedIn Learning, Udemy, Codecademy, and more A Great Team: Work with genuinely kind, smart, and talented people who love what they do (and know how to have fun doing it). Hybrid Work Details: We are a hybrid workplace, allowing employees to work remotely from home. However, this position requires one in-office day per month on pre-set dates, during which all company employees are expected to attend. Our office is located at 100 Dundas Street, London, Ontario. Additionally, you may be asked to come into the office as needed with reasonable notice. Our Commitment to Equity & AccessibilityVoices is an equal opportunity employer committed to fostering an inclusive and accessible workplace. We welcome applications from individuals of all backgrounds and experiences.If you require accommodation during the recruitment process, please let us know, and we will work with you to meet your needs. Apply OnlineIf this sounds like a role where you'd thrive, we'd love to hear from you. Interested candidates are encouraged to send their cover letter and résumé by completing the online application. By doing so, your resume is guaranteed to be reviewed.

Full-time Description HOW YOU WILL IMPACT THE BIG PICTURE: You play an important role in advancing the mission of our foundress, Mother Angelica, to our EWTN Family. The Viewer Services Representative provides an attentive, caring and positive experience to our audience through answering phone calls, e-mail, mail, and prayer offerings. What You Will Do: You will serve as a key point of contact for the EWTN audience by responding to inquiries and correspondence across multiple communication channels, including phone, online, and written formats. You will provide accurate and thoughtful responses to questions related to various areas of the Network, such as Programming, Radio, Theology, Marketing, Production, and the Friary. In this role, you will respectfully receive and process prayer requests, accurately accept and enter donations and gift or order information, and route incoming calls as needed. Above all, you will deliver excellent customer service, maintain reliable and punctual attendance, and support the team with additional responsibilities as assigned. About You: You have at least two years of customer service experience, strong communication skills, and are fluent in English, Spanish fluency is a plus. As a practicing Catholic, you are knowledgeable about the Catholic faith and EWTN's mission and can articulate it clearly to others. You are comfortable working in a Windows-based environment with Microsoft Outlook, Word, and Excel, and you bring strong organizational skills, attention to detail, and accurate data entry abilities. Friendly, approachable, and team-oriented, you consistently contribute to a positive experience for the EWTN family. A high school diploma or GED is required, with an associate's degree preferred. Flexible and available to work within our core business hours: Monday-Friday between 7:00 a.m. and 7:00 p.m., and Saturday from 11:00 a.m. to 3:00 p.m. (Central Standard Time). WHAT YOU'LL LOVE ABOUT WORKING HERE: We offer a career with purpose! Apply your God-given talents, knowing your contributions help to advance EWTN's mission of sharing the Gospel with the world. Caring environment. We value the importance of family/life balance and welcome you as an EWTN family member, not just an employee. Worship at work! Freedom to participate in Mass, visit the chapel for prayer or attend an annual retreat. Competitive salary and comprehensive benefits package including Health, Dental, Vision, Life & Disability insurance and Retirement Savings Plan. 11 Paid Holidays and generous Paid Time Off program. Tuition reimbursement for online continuing education and degree programs through our partnership with Catholic International University. Ability to learn alongside legacy employees while bringing new ideas to the growing team.

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The Enterprise Rent-A-Car brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience. This position pays $18 / hour plus potential bonuses. This position is located at the Dane County Airport - 4000 International Lane Madison, WI 53704. We offer a robust **Benefits Package** including, but not limited to: + Paid time off + Employee discount + Retirement savings plan + Extended Health Benefits (Medical, Prescription Drug, Dental and Vision) + Life Insurance + Training and development We have the following schedule available: + **Immediate schedule needed 4:00pm to 12:30am. This position involves working 5 days per week with every other weekend off.** Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers. Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. **Responsibilities** We are hiring now for immediate openings. Responsibilities include: + Meet and greet customers in a professional, friendly, and timely manner + Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services + Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment + Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information + Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors + Place outgoing calls for callback management, and miscellaneous calls as assigned + Assist to assess condition of rental upon return + Notify Management of any known customer problems + Notify Management of any known vehicle problems and any required vehicle maintenance + Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training + Perform miscellaneous and backup duties job-related duties as assigned _Equal Opportunity Employer/Disability/Veterans_ **Qualifications** + High School Diploma or G.E.D. required + Must be at least 18 years of age + Must have a minimum of 1 year of customer service or sales experience in retail, guest services, or administrative support + Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. + Must have worked 12 (twelve) consecutive months or more at most recent employer + Must possess a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years + No drug or alcohol related conviction on driving record in the past 3 years + Must be at least 18 years old Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address (JobsPrivacy@ehi.com) to contact us about your interest in employment.

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company. The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location. This position pays $18 / hour. This position is located at 1872 14 One Half Ave, Cameron, WI 54822. We offer a robust Benefits Package including, but not limited to: Paid time off Employee discount Retirement savings plan Extended Health Benefits (Medical, Prescription Drug, Dental and Vision) Life Insurance Training and development The schedule for this position is: Monday: 8:00am to 5:00pm Tuesday: 8:00am to 5:00pm Wednesday: 8:00am to 5:00pm Thursday: 8:00am to 5:00pm Friday: 8:00am to 5:00pm Saturday: OFF Sunday: OFF Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers. Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories. Responsibilities We are hiring now for immediate openings. Responsibilities include: Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone Meet and greet customers in a friendly and timely manner Provide directions and general assistance Assist to assess condition of rental upon return Process returns, check-ins and exit kiosk transactions Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed Understand and communicate rental terms and conditions, vehicle features and other services May sell optional protection products, upgrades, fuel options and other additional equipment Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance Clean vehicle interior and exterior by hand or by operating washing equipment when needed Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing Perform miscellaneous and backup duties job-related duties as assigned Equal Opportunity Employer/Disability/Veterans Qualifications High school diploma or GED equivalent required Must have at least 1 year prior customer service retail or administrative support experience Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years No drug or alcohol related conviction on driving record in the past 3 years Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Must have worked 12 (twelve) consecutive months or more at most recent employer Must be at least 18 years old

The Customer Experience Specialist is responsible for providing comprehensive guidance and assistance to customers to enhance their mobile experience, including setting up devices, troubleshooting, and providing ongoing support. They must have at least three years of customer service experience, preferably in a face-to-face environment, and be familiar with wireless phone use and basic computer knowledge. Key responsibilities include welcoming customers, educating them on device usage, troubleshooting technical issues, assisting with data transfers, and ensuring customer satisfaction, while also staying updated on product offerings and completing administrative tasks as needed. Responsibilities & Duties: * Welcome customers into retail stores warmly and positively, creating exceptional first impressions. * Educate customers on device usage and functionalities, ensuring they understand how to navigate their devices and services effectively. * Listen attentively to customer needs and provide Level 1 troubleshooting for device and service issues, including cleaning devices, Bluetooth setup, and software updates. * Assist customers with data transfers, insurance claims, loaner devices, voicemail setup, and provisioning of handsets. * Maintain knowledge of all product offerings and services, serve as the resident expert for Cellcom and Nsight offerings, and assist in inventory management and administrative tasks as required. * Other duties as assigned Requirements: * High school education or equivalent is required, with at least three years of customer service experience, preferably in a face-to-face environment. * Proficiency in using wireless phones and basic computer knowledge is essential. * Strong interpersonal skills, including good verbal communication and the ability to work effectively in a team. * Ability to handle multiple tasks simultaneously, work at a fast pace, and demonstrate attention to detail and organizational skills. Individuals with a passion for delivering exceptional customer experiences, adept at technical troubleshooting, and possessing strong communication skills would excel in this role as a Customer Experience Specialist.

As a medium business in City Centre - we are agile, innovative and rewarding. Our work environment includes: Modern office setting Regular social events Growth opportunities Family feel We are currently looking to recruit an experienced Customer Services Representative. Reporting to the GM, you will be responsible for general office duties including answering the phone, handling general enquiries, sending emails, processing payments and issuing invoices. Deal with daily inbound and outbound mail. What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organisation Career growth and lots of learning opportunities for aspiring mind Benefits Bonus Scheme Company Pension Uncapped Commission

Ryan Specialty is a leading international specialty insurance firm providing innovative solutions for insurance brokers, agents, and carriers including distribution, underwriting, product development, administration and risk management services through our wholesale brokerage, binding authority, national programs, and managing general underwriters. The Premium Accounting team is responsible for processes and services related to premiums and other funds held in a fiduciary capacity, including accounts receivable, accounts payable, reporting, and customer service. The Accounting Service and Resolution (ASR) team manages all internal and external Premium Accounting customer inquiries related to the collection, custody, and remittance of fiduciary funds. This position reports to the ASR team Supervisor and is responsible for performing and supporting day-to-day customer service processes for the call center. This includes researching and resolving all manner of customer inquiries, escalating urgent items, and completing other required accounting tasks and special projects, as assigned. What will your job entail? Responsibilities: Provide high-quality customer service to all internal and external customers via our call center. Independently resolve customer inquiries timely and accurately while building and maintaining strong relationships with all customer groups. Complete processes and maintain appropriate records according to all relevant standard operating procedures and internal controls. Identify trends and propose process and system improvements. Support the ASR Supervisor, Team Lead, Premium Accounting associates, and other functional teams with service issues and perform other tasks or projects, as needed. Education/Experience/Skills: Experience in premium accounting, customer service, brokerage, or other insurance-related function is preferred. Demonstrated ability to manage multiple priorities in a high-volume position, deliver timely and accurate work products with a customer service focus, and respond with a sense of urgency. Organizational skills, problem solving, analytical skills, and customer service focus. Ability to work in a remote team environment with a strong teamwork and communication skills. Must demonstrate willingness to help the larger team meet goals and responsibilities. Excellent oral and written communication skills and attention to detail. Proficiency in Microsoft Office Suite. Licenses & Certifications: Prescribed: N/A Preferred: N/A Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment. How We Support Our Teammates Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them - and their family members - achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more. The target hourly rate range for this position is $20.00 - $20.00 per hour. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website ***************************** We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at ************* The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Please note - while this position is fully remote, candidates must be residents of Wisconsin, Kansas, Georgia, Oklahoma, Florida, Arkansas, Tennessee, Utah, or Idaho to be considered. Are you driven by results and motivated by uncapped earning potential? Join our growing collections team, where your skill, persistence and professionalism can directly translate into unlimited income! This role offers a unique opportunity to build a rewarding career in debt collection while helping consumers resolve outstanding balances with dignity and respect. What to expect as a Collections Representative: While we currently focus on medical collections, we will soon be expanding into other financial services. In this position you will contact consumers with past due balances and help them find a resolution. Individuals who are successful in this role are reliable and accustomed to a set schedule. They enjoy speaking with many people throughout the day. They are great listeners and empathetic while negotiating an acceptable payment arrangement for both parties. Compensation Overview: Start: You will start with an hourly rate of $20 in a virtual training class led by experts in the field. You will learn the basics of technology, required laws and standards, call negotiations. 6 Months: By this time, collectors are expected to perform at a minimum quality and collected fees level. You will transition to $17/hr which allows you to earn performance-based bonuses in addition to the wage. This will position you well to increase your income, while still having a safety net. The combination of a lower hourly rate plus bonus puts you in a position where you should be earning in excess of your starting rate. Full Commission: Once you have mastered your role as a collector, you may elect to go on full commission. This allows the company to pay you the maximum amount of compensation for your quality work (KPIs) and collected fees. This is the compensation plan of choice for the top collectors, capable of earning near six figures and with NO CAP to their income! Work from your home or in our Marshfield, WI office. A private office space is required. Monday through Friday (8AM-5PM CST / 9AM-6PM ET) full time schedule. If collectors elect to move to a commission plan, the schedule changes to include two nights (8AM-7PM CST/9AM-8PM ET) per week in exchange for every other Friday off. Please note that alternate schedules including evenings until 9:00 PM CST and Saturdays may become available to elect as routine or variations to normal schedule for 2026. Paid Medical insurance includes personalized assistance to select from any qualified options in the marketplace. This enables you to select a plan which is most likely to enable you keeping coverage for things most important to you (i.e., Dr., clinic, meds). Additional options for Dental/Vision, paid short-term disability and life insurance benefits. Generous PTO (3 weeks per year) plus holiday pay and make-up time benefits begin within month three of employment 401K Company shares profits through an annual discretionary bonus which employees can have in full or deposit (some or all) into their 401k. Exclusive employee discount program through Access Perks, providing a variety of discounts at local and national retailers, food, entertainment, travel, and more! The company provides required equipment Requirements Previously demonstrated experience working with customers to successfully resolve challenging situations is required. Highly developed, professional communication skill suitable for conflict resolution is required. Ability to self-manage in a remote office when working from home is a must as is attendance when scheduled. No absences are allowed during training. Remote employees must have a private workspace and fast, reliable internet which meets speed test and other standards as confirmed through the selection process and ongoing during employment. Experience in medical or other bill collection is welcomed, but not required. If you are an experienced collector, we look forward to sharing with you how similar performance in our environment would be compensated and rewarded. RevCycle is an Equal Opportunity Employer and does not discriminate based on any legally protected classification.

Adams Outdoor Advertising (AOA), the 4 th largest and largest private Outdoor Advertising firm in the U.S., is seeking an experienced Account Representative responsible for selling outdoor advertising concepts to current and prospective clients within the market utilizing existing inventory while obtaining customer satisfaction, both internally and externally. The primary focus and responsibilities of the position is to manage activities associated with smaller accounts which generate $10,000 or less in revenue annually. The core objective is to grow these accounts, maintain good relationships and perform the functions of a typical Account Executive pertaining to activity on the accounts (i.e. contracts, PA's, renewals, etc.). The Account Representative will also be responsible for managing the majority of the call-ins and determining their potential revenue opportunity in conjunction with sales management. ESSENTIAL FUNCTIONS OF POSITION INCLUDE: Work with existing clients as well as new business on outdoor advertising campaigns through upselling, cold calling, and on-going discussions primarily through phone calls. Handle call-in inquiries and work with sales management to determine the potential revenue opportunity. Identifies advertising needs of clients based on features and benefits of the product. Creates and proposes advertising recommendations that best suit customer needs. Prepares accurate advertising contracts on behalf of Adams Outdoor Advertising. Submits all advertising contracts and schedules to the Sales Management for approval. Meets and/or exceeds stated annual revenue growth objectives. Manage all facets of client accounts ensuring long-term business relationships with AOA are secured. Facilitates face-to-face meetings with clients when required. Prepares various reports as required. Completes all sales-related paperwork as required. Adheres to collection procedures as prescribed by Adams Outdoor Advertising. Assists with special projects that may be assigned. Displays conduct and behavior which is positive and professional both in the internal and external environment. Must have and maintain a valid driver's license with a satisfactory driving record in order to operate a personal vehicle on company business. PREFERRED QUALIFICATIONS: Bachelor's degree in Sales and Marketing or equivalent experience One to three years direct media or relevant sales experience Excellent written and oral communication skills Proficient with computer software and technology ADAMS OUTDOOR ADVERTISING: AOA, founded in 1983 by Steve Adams, is the 4 th largest, and largest privately-held, Outdoor Advertising operator in the U.S.. AOA operates in the following 12 markets: Ann Arbor/Kalamazoo/Lansing (MI), Beaufort/Charleston/Florence (SC), Charlotte (NC), Eastern Pennsylvania (PA), Madison (WI), Norfolk (VA), Peoria and Champaign (IL). Searchlight Capital Partners, a leading global private investment firm, in partnership with British Columbia Investment Management Corporation, one of the largest asset managers in Canada, invested in AOA in 2021. The above statements are intended to describe the general nature and level of work being performed by the people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job. #LI-Onsite

Adams Outdoor Advertising (AOA), the 4th largest and largest private Outdoor Advertising firm in the U.S., is seeking an experienced Account Representative responsible for selling outdoor advertising concepts to current and prospective clients within the market utilizing existing inventory while obtaining customer satisfaction, both internally and externally. The primary focus and responsibilities of the position is to manage activities associated with smaller accounts which generate $10,000 or less in revenue annually. The core objective is to grow these accounts, maintain good relationships and perform the functions of a typical Account Executive pertaining to activity on the accounts (i.e. contracts, PA's, renewals, etc.). The Account Representative will also be responsible for managing the majority of the call-ins and determining their potential revenue opportunity in conjunction with sales management. ESSENTIAL FUNCTIONS OF POSITION INCLUDE: Work with existing clients as well as new business on outdoor advertising campaigns through upselling, cold calling, and on-going discussions primarily through phone calls. Handle call-in inquiries and work with sales management to determine the potential revenue opportunity. Identifies advertising needs of clients based on features and benefits of the product. Creates and proposes advertising recommendations that best suit customer needs. Prepares accurate advertising contracts on behalf of Adams Outdoor Advertising. Submits all advertising contracts and schedules to the Sales Management for approval. Meets and/or exceeds stated annual revenue growth objectives. Manage all facets of client accounts ensuring long-term business relationships with AOA are secured. Facilitates face-to-face meetings with clients when required. Prepares various reports as required. Completes all sales-related paperwork as required. Adheres to collection procedures as prescribed by Adams Outdoor Advertising. Assists with special projects that may be assigned. Displays conduct and behavior which is positive and professional both in the internal and external environment. Must have and maintain a valid driver's license with a satisfactory driving record in order to operate a personal vehicle on company business. PREFERRED QUALIFICATIONS: Bachelor's degree in Sales and Marketing or equivalent experience One to three years direct media or relevant sales experience Excellent written and oral communication skills Proficient with computer software and technology ADAMS OUTDOOR ADVERTISING: AOA, founded in 1983 by Steve Adams, is the 4th largest, and largest privately-held, Outdoor Advertising operator in the U.S.. AOA operates in the following 12 markets: Ann Arbor/Kalamazoo/Lansing (MI), Beaufort/Charleston/Florence (SC), Charlotte (NC), Eastern Pennsylvania (PA), Madison (WI), Norfolk (VA), Peoria and Champaign (IL). Searchlight Capital Partners, a leading global private investment firm, in partnership with British Columbia Investment Management Corporation, one of the largest asset managers in Canada, invested in AOA in 2021. The above statements are intended to describe the general nature and level of work being performed by the people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the job. #LI-Onsite Powered by JazzHR Man9Ws7EeO