This may be a remote role, which can sit in any of the following 25 states: AZ, CO, FL, GA, IL, IN KS, MD, MI, MN, MO, MS, NC, NE, NM, OH, OK, SC, TN, TX, UT, VA, WI, WV, and WY. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
We have Customer Experience agents across the country helping drive our mission forward from the comfort and safety of their homes. DISH's first priority is customer experience, and our agents excel at simplifying lives and helping communities get the most from their TV experience.
Our customer base is centered around the heart of hometown America. We're proud to offer exclusive TV packages for first responders, health care workers, military and veterans, and some of the most dedicated community members we are honored to call customers, friends, and neighbors.
For over 30 years we have been tuned in to the needs of customers. It's why we've earned the J.D. Power accolade of being #1 in Overall Customer Service five years in a row, and #1 in overall Customer Satisfaction three years in a row.
As a Spanish Bilingual Customer Experience Representative, you will serve as an information resource for billing, programming, and troubleshooting questions - including suggesting ways for existing customers to get the most value and enjoyment from their DISH experience. If you like to solve problems and interact with people from across the country or maybe just a few towns over, this is the spot for you! In this role, you will: