Queenstown Bank jobs

Come Join a Team that is Working Together to Enhance the Lives of our Colleagues , Customers and the Community Every Day! This position is responsible for assisting and supporting the Branch Manager in the administration, supervision and daily operation of a full-service branch office. Ensuring the branch operates in compliance with established policy procedures and achieves superior service standards for customers. Trained in all branch operational elements; and trains and coaches staff members to ensure operational accuracy. Duties and Responsibilities: Assists customers in their selection of various accounts, products and services available from the Bank; recognizes opportunities to offer customers products/services that may add value to their banking relationship Assists business customers with online banking, cash management, business debit cards, overdraft DDA lines of credit and merchant card services Provides overrides, check approvals and quality control of transactions and documents processed by Tellers, Head Tellers & CSRs Interviews loan applicants and assists customers in the completion of consumer credit applications for non-mortgage loan products Refers mortgage and commercial loan requests to the Regional Lending Team Assumes responsibility for various branch functions in the absence of staff members or in overload situations Assists in attaining established Bank goals through active participation in sales programs Provides leadership, training, and support to colleagues Assists with performance evaluations that are timely and constructive Coordinates communication with branch staff Participates in internal committees/projects Oversees and assists with the preparation of all branch reports for approval by manager Adheres to Bank policies and procedures required by federal and state statutes, laws and regulatory rules Adheres to Company's Safety and Security Policies and Procedures Adheres to Company's behavioral standards and Core Values, which are Trust, Customer Commitment, Teamwork, Excellence and Performance Performs other duties as assigned by management Qualifications (Knowledge, Skills, Abilities, Education and Experience): High school diploma or GED required, college degree in Business preferred Three years of branch banking experience with one year of supervisory experience required Intermediate experience, knowledge and training in branch operation activities, terminology and products and services. Strong knowledge of related state and federal banking compliance regulations, and other Bank operational policies. Proficient in Microsoft Office specifically Word, Excel, and Outlook Excellent organizational, communication and time management skills Demonstrated ability to cross-sell and explain Bank products and services with confidence and authority. Excellent interpersonal and professional leadership skills Ability to remain professional and composed under pressure Exceptional listening skills Ability to prioritize tasks and to delegate them when appropriate Physical Demands and Work Environment: Mobility sufficient to perform activities required of position, including travel to branch locations Manual dexterity for the functional operation of office equipment, such as computers, calculators, etc. Ability to actively engage in necessary communications with both internal and external customers. Company Benefit Offerings for eligible employees: Medical, Dental and Vision insurance offered 1 st of the month following 30 days of employment Paid Time Off (PTO) starts at 3 weeks per calendar year (prorated for new hires based on start date) 12 Paid Holidays (including Birthday) 401K retirement plan with up to a 4% Company match and immediate vesting Tuition Reimbursement Employer paid life insurance Employer paid disability insurance Voluntary life and disability insurance Employee Assistance Program Employee Discounts and Perks Compensation: The posted pay range for this position reflects a good faith estimate. Actual compensation offered may vary based on factors such as relevant experience, skills, internal equity, tenure, performance and location. Queenstown Bank is an Equal Opportunity Employer, including protected Veterans and individuals with Disabilities. Queenstown Bank is an E-Verify participant.

ob Reporting Relationships Supervised by: Chief Credit Officer Supervises: Credit Analyst I & II, Senior Credit Analyst & Administrative Analyst Basic Qualifications Education/Training: A Bachelor of Science or Bachelor of Arts degree in Accounting, Finance or related field of study is preferred. In lieu of a bachelor's degree consideration will be given to individuals with a High School Diploma and a minimum of seven years of directly related commercial lending or commercial underwriting experience. Specialized education, training and certification in financial analysis, credit risk, appraisal review, and lending normally required; obtain and maintain appropriate Bank Product Knowledge Certification. Skill(s): Advanced reading, writing, grammar, and mathematics skills; advanced interpersonal relations and effective communicative skills; advanced knowledge of current lending, appraisal, and loan review regulations and banking regulations, procedures, and operations; advanced ability to analyze and interpret complex financial statements; advanced risk rating skills; advanced loan structuring, covenanting and conditioning skills; advanced knowledge of concentration risk and pricing philosophy; strong PC skills, including spreadsheet software and loan management software; advanced time management skills; technical supervisory skills sufficient to provide guidance and training to Credit Analyst I & II(s), Senior Credit Analyst(s) and Administrative Analyst(s); visual and auditory skills; valid driver's license. Experience: A minimum of seven (7) years of related commercial underwriting or commercial lending experience with a minimum of two (2) years of supervisory experience normally required. General Responsibilities The Regional Credit Officer is responsible for ensuring an effective and efficient commercial credit underwriting function by coordinating work within the department to meet the expectations of our existing and future business customers; managing the Credit Analysts I & II, Senior Credit Analysts, and Administrative Analysts; providing detailed financial, market and industry analysis; assessing credit risk within both proposed commercial loan requests and existing commercial loan portfolio; providing analysis and reviewing the Bank's top aggregate commercial relationships; managing the Bank's commercial appraisal process to assure compliance with regulatory requirements; providing alternative solutions through structure, conditions and covenants to mitigate risk; ensuring the department's compliance with operating policies and procedures and outside regulatory requirements; effectively communicating with both internal & external bank customers; providing periodic report; and providing on-going training & support to retail branch associates. Essential Duties * Coordinates workflow of commercial loan & ACH proposals, relationship reviews, loan maturities, and renewals for the Bank's commercial loan customers including those serviced by the both retail branch staff and commercial lending staff. Work is distributed among assigned personnel based upon complexity & turnaround time frames. * Communicates with commercial lending staff during the vetting process of prospective loan requests, attends client calls and aides in assessing the Bank's credit appetite for deals to facilitate sound credit decisions. * Manages analysis quality to assure for consistent, superior quality narrative financial analysis including but not limited to discussion of financial condition, cash flow & balance sheet trends, ratio analysis, loan pricing review, peer & industry comparisons, and collateral assessment. * Assesses loan proposals for Bank and Regulatory policy compliance. Assures all exceptions are appropriately identified and addressed within loan presentations. Approves properly mitigated policy exceptions within designated lending authority. * Provides alternative recommendations to loan structure, covenants and conditions to mitigate credit risk. * Approves loans and ACHs within designated lending authority. * Communicates with and provides recommendations for loan requests to Senior Management Committee. * Responsible for the credit quality of participated loan arrangements and monitoring & reviewing existing / proposed syndicated or participated loans. * Oversees the risk ratings for their assigned region/team. Monitors reports including but not limited to the Criticized Asset Reports, maturing report and delinquency reports and attends watch list and other credit portfolio risk meetings to support the ongoing risk management of the Bank. * Manages the annual relationship review process for the Bank's top aggregate commercial loan relationships, large revolving commitments and ACHs. Analyzes financial trends, payment history, compliance to loan covenants, and market / economic conditions to assess ongoing credit risk and evaluates / provides recommendations for risk ratings and renewals of open commitments and ACHs. * Develops and maintains the commercial appraisal review process and completes review of complex commercial appraisals. Stays abreast of related regulations, provides related recommendations to loan policy, and does associated research as assigned. * Provides recommendations to stream-line commercial approval process and parameters to Director of Credit Administration & Lending Risk and Chief Operating Officer. * Provides commercial loan process, procedure, loan structuring, policy and compliance training for retail branch associates. * Directly supervises assigned personnel while assisting in the selection of new associates as appropriate. * Makes provisions for the proper orientation and training of new personnel. Reviews employee performance throughout probationary period and on a regularly scheduled basis thereafter. * Keeps personnel informed of pertinent policies and procedures affecting the department and/or their jobs; creates atmosphere in which upward communication from employee is encouraged. * Oversees, maintains and monitors compliance with regulations, policies and procedures that relate to the credit quality function. Provides recommendations for updates to the loan policy and loan procedure manuals. * Manages the administration team assigned to commercial loan processing system and provides recommendations for enhancements to automated systems to facilitate efficiencies in commercial lending/underwriting function. * Meets with applicable Commercial Relationship Manager-Team Leaders and Market Presidents to assess efficiencies and training needs in assigned market areas. * Communicates with appropriate committees, the Chief Operating Officer, Director of Credit Administration & Lending Risk, Commercial Relationship Managers, other department managers, and appropriate staff personnel to integrate goals and activities. * Implements strategies to achieve goals assigned to the department as established in the Bank's annual strategic plan; assists in the development of the annual budget for the department and adheres to budget parameters. * Directly supervises the work (1) one or more employees assigned to support this position, including: * Participates in the selection process for new employees as appropriate. * Coordinates the requirements for new employees to attend orientation and training. * Establishes annual performance goals and development plans. Provides coaching and feedback, and reviews employee performance on a regularly scheduled basis. * Organizes, schedules, and distributes work among assigned personnel. * Maintains communication with employees informing them of pertinent policies and procedures affecting the department and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged. * Administers personnel policies and procedures as established by bank policy. * Prepares various portfolio reports and works on special projects as assigned by management. * Maintains a good working relationship with bank employees within Credit Quality and other departments. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization. * Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place. * Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.; ensures that the department and all personnel adhere to the same. * Performs other related duties as assigned. Ancillary Duties * Actively represents the Bank in public relations and related community activities. * Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. * Provides coverage in absence of Senior Credit Analyst - Team Leader. Job Location Operations Center and various outside locations Equipment/Machines * Telephone * Automobile * PC/Computer keyboard * Printer * Fax machine * Copy machine * Calculator Full Time Employment Benefits: Fulltime hourly-paid employees will be provided 12-days of Paid Time Off (PTO), that is accrued 1-day for each month worked. After the completion of 90-days of employment accrued PTO can be used for any purpose including being paid for absences or vacation time. At the end of the first year of employment, any unused PTO will be converted to the employee's sick time accrual. Sick time will begin accruing effective on the employees first year anniversary up to 120 days. At that point, PTO is no longer available; and any paid absence will be eligible under the sick, vacation, personal and family sick pay policy. After one year of service the employee is eligible for their annual vacation benefit. Salaried-paid employees are not eligible for PTO and accrue paid sick days at 1-day per month; and any vacation time that has been approved for the 1st year of employment. 12 paid holidays, 2 Personal days, 2 Family Sick days, 2 Volunteer Days after completion of 90 days of employment. Eligible for Health Care, Dental and Vision (single and family) the first of the month following 30 days of full-time employment. 401(k) eligible on the first day of the month following 30 days of employment with employer match available. Company Wellness Program. Company Stock program available after 1 year of employment. Annual Performance Reviews completed, and salary increase amount given based on individual performance. This position is salary and not eligible for overtime. Salary Range Minimum: $66,700 Maximum: $146,700

Job Reporting Relationships Supervised by: Chief Revenue Officer Supervises: None Basic Qualifications Education/Training: A B.S. or B.A. degree in Marketing, Finance, or Business Management preferred, or equivalent experience normally required; obtain and maintain appropriate Bank Product Knowledge Certification. Skill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communicative skills; sound knowledge of banking services and procedures; proficient PC skills; visual and auditory skills; valid driver's license. Experience: A minimum of two to four (2-4) years' experience in related positions normally required, including a minimum of two (2) years' experience in related bank sales positions. General Responsibilities Responsible for performing a variety of duties to support the Treasury Management business development function; develop, source, and grow complex business relationships to gather additional deposits. Manage Region's Merchant Service Referral Process to increase MID's and residual income. Coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. Essential Duties Performs a variety of duties to support the Treasury Management business development function within each region of the bank; including: Solicits and grows new fee income and additional deposits from existing and prospective Treasury Management and Commercial clients through outside sales calls, telephone, and written communication. Achieves and/or exceeds calling and sales goals; participates in trade shows, community events, and chamber functions, with a goal of increasing awareness and facilitating referrals. Effectively communicates features and benefits of the bank's products and services to existing and prospective customers. Conducts business seminars in conjunction with other sales units for the purposes of lead generation, increasing general awareness of the Treasury Management and Commercial Internet solutions, and identifying customers and prospects which offer growth opportunities for the company. Acts as a primary point of contact to communicate benefits and features, answer questions, and coordinate and assist with installation of services. Manage Region's Merchant Service Referral Process to increase MID's and residual income. Conducts follow-up calls to existing clients and new customers to assure customer satisfaction and foster retention. Actively participates in regional team sales meetings, and trains branch personnel as needed to identify prospective clients for Treasury Management and Commercial Internet Banking solutions. Works with the Training Department in the development of training resources. Responds to referrals from internal business partners; makes joint sales calls and presentations where applicable, as well as effectively transitions customers/prospects to appropriate sales units. Reviews monthly scorecard and performance reports with manager, detailing business development activities and sales results for Treasury Management and other bank products, as well as deposits and fee generation. Fosters relationships with Team Sales members to increase overall sales success of the company. Conducts educational seminars for existing and prospective commercial clients on Treasury Management services. Conducts all business development efforts in alignment with overall company strategy. Participates in sales meeting as directed; including Commercial Staff, Regional Team Sales and Retail Bank Sales meetings. Maintains a high level of market area knowledge. Performs other related duties as assigned. Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel. Responds to inquiries relating to his/her particular area, or to requests from customers, other bank personnel, etc., within given time frames and within established policy. Ancillary Duties Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Various outside locations Equipment/Machines Automobile Telephone PC/Computer keyboard Printer Copy machine Fax machine Calculator Full Time Employment Benefits: Fulltime hourly-paid employees will be provided 12-days of Paid Time Off (PTO), that is accrued 1-day for each month worked. After the completion of 90-days of employment accrued PTO can be used for any purpose including being paid for absences or vacation time. At the end of the first year of employment, any unused PTO will be converted to the employee's sick time accrual. Sick time will begin accruing effective on the employees first year anniversary up to 120 days. At that point, PTO is no longer available; and any paid absence will be eligible under the sick, vacation, personal and family sick pay policy. After one year of service the employee is eligible for their annual vacation benefit. Salaried-paid employees are not eligible for PTO and accrue paid sick days at 1-day per month; and any vacation time that has been approved for the 1st year of employment. 12 paid holidays, 2 Personal days, 2 Family Sick days, 2 Volunteer Days after completion of 90 days of employment. Eligible for Health Care, Dental and Vision (single and family) the first of the month following 30 days of full-time employment. 401(k) eligible on the first day of the month following 30 days of employment with employer match available. Company Wellness Program. Company Stock program available after 1 year of employment. Annual Performance Reviews completed, and salary increase amount given based on individual performance. This position is salary and not eligible for overtime. Salary Range Minimum: $46,000 Maximum: $101,200

Job Reporting Relationships Supervised by: Community Office Manager Supervises: None Basic Qualifications Education/Training: A high school diploma or equivalent with an emphasis in a business or accounting curriculum; successful completion of First United Bank & Trust CSR Training Program; obtain and maintain appropriate Bank Product Knowledge Certification. Skill(s): Moderate reading, writing, and grammar skills; proficient analytical and mathematics skills; proficient communicative and interpersonal relations skills; proficient eye-hand coordination; ability to operate various office machines; technical supervisory skills sufficient to provide guidance and training to other Customer Service Representatives; ability to lift approximately fifty (50) lbs. of coin; visual and auditory skills. Experience: A minimum of two (2) years' customer service experience in related positions normally required.,. General Responsibilities Responsible for performing a variety of duties to support the paying and receiving function of the community office; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. provide technical guidance to customers around bank technology through demonstrations and assistance. Must demonstrate MYBANK core values and uncommon service standards; including: Modeling helpfulness, Yielding to the customer, Being passionate, Adapting solutions, Nurturing trust, Keeping it personal. Essential Duties 1. Performs a variety of duties to support the paying and receiving function of the community office of which the following are illustrative: a. Greets and serves customers in a friendly and courteous manner. b. b. Maintains an awareness of new business opportunities with customers; actively refers customers to appropriate customer service personnel. c. Accepts and processes deposits of various account types. d. Cashes checks within approved authority and operating policy. e. e. Sells Cashiers Checks. f. f. Recommends and demonstrates account service technology to enhance customer experience. g. g. Completes CTR reports for multiple transactions or for transactions of $10,000 or more in cash. h. h. Processes loan payments, and other related payments. i. Processes night deposits and mail deposits. j. Maintains branch cash vault. k. Maintains an approved level of cash; turns in excess and mutilated cash. l. l. Prepares daily settlement and proof of cash transactions; balances cash drawer accurately and efficiently on a daily basis. m. Prepares reports relating to the function, e.g., currency transactions, BSA reports, etc. n. Processes daily work on Branch Capture for transmission to corporate office. o. Maintains supplies and an awareness of Teller supply inventory control; orders coin and currency for branch as needed. 2. Refers customers requiring loan or deposit account servicing, inquires about bank products and services or opening new accounts to the branch Relationship Advisor, Community Office Manager or appropriate business line specialist. 3. Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information. 4. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place. 5. 5. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. 6. 6. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel. 7. 7. Responds to inquiries relating to his/her particular area, or to requests from customers, other bank personnel, etc., within given time frames and within established policy. 8. 8. Provides technical guidance and training to other Customer Service Representatives. Ancillary Duties 1. May be required, on occasion, to provide safe deposit box services to customers. 2. 2. May be required to provide support in non-paying and receiving activities, e.g., new accounts, loans, etc. 3. May be required to balance and/or service ATM machines. 4. May be required to verify coin for vault cash control purposes. 5. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Various locations as assigned Equipment/Machines 1. Telephone 2. Calculator 3. Copy machine 4. Fax machine 5. PC/Computer keyboard 6. Printer 7. Currency/Coin machines 8. Branch Capture equipment 9. Cash Advance equipment 10. ATM machines 11. Sorter 12. Currency verifier 13. Combination lock 14. Check cutter 15. Office doors & security equipment Full Time Employment Benefits: Fulltime hourly-paid employees will be provided 12-days of Paid Time Off (PTO), that is accrued 1-day for each month worked. After the completion of 90-days of employment accrued PTO can be used for any purpose including being paid for absences or vacation time. At the end of the first year of employment, any unused PTO will be converted to the employee's sick time accrual. Sick time will begin accruing effective on the employees first year anniversary up to 120 days. At that point, PTO is no longer available; and any paid absence will be eligible under the sick, vacation, personal and family sick pay policy. After one year of service the employee is eligible for their annual vacation benefit. Salaried-paid employees are not eligible for PTO and accrue paid sick days at 1-day per month; and any vacation time that has been approved for the 1st year of employment. 12 paid holidays, 2 Personal days, 2 Family Sick days, 2 Volunteer Days after completion of 90 days of employment. Eligible for Health Care, Dental and Vision (single and family) the first of the month following 30 days of full-time employment. 401(k) eligible on the first day of the month following 30 days of employment with employer match available. Company Wellness Program. Company Stock program available after 1 year of employment. Annual Performance Reviews completed, and salary increase amount given based on individual performance. This position is an hourly position eligible for overtime. Hourly Range Minimum: $15.00 Maximum: $22.12

Job Title: Credit Risk Monitoring Specialist I Job Reporting Relationships: Supervised by: Credit Risk Monitoring Manager Supervises: None Basic Qualifications Education/Training: A high school diploma, or equivalent relevant experience; obtain and maintain appropriate Bank Product Knowledge Certification. Skill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communicative skills; detail oriented; ability to prioritize workload to meet deadlines; proficient PC skills, including Microsoft Word, Excel, Power Point and Adobe/Nuance; Laser Pro; working knowledge of bank systems preferred; visual and auditory skills; valid driver's license. Experience: A minimum of one (1) year experience in related banking or finance positions preferred. General Responsibilities Responsible for performing various duties to support the construction, insurance claim and floor plan administrative function; tracking of collateral; overall loan review function for the Bank; accurate and timely preparation of commercial loan documents; complying with operating policies and procedures of the department; coordinating work within the department as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. Essential Duties 1. Performs administrative duties to support the consumer and commercial construction escrow function: a. Maintains approved Contractor's List with appropriate licensing. b. Maintains approved Inspector's List with appropriate licensing. c. Prepares each disbursement for uploading to electronic imaging system.d. Processes 1099 government reporting for consumer construction disbursements.e. Assist CRMS II with collection of water and septic permits on consumer construction files. 2. Perform various duties to support the Commercial Documentation process of which the following are illustrative: a. Maintains approved Attorney's List.b. Accurate preparation of Commercial Loan Documents in accordance with the final approved credit facility. c. Working knowledge of the principals of loan documentation and perfection of security interests. d. Working knowledge of the principals of loan documentation and perfection of security interests. e. Follow up with appropriate internal and external customers as necessary to obtain clarification and/or any missing/incomplete data within the timeframes established. 3. Performs various administrative duties to support the insurance claim function: a. Monitors/maintains U1 for Insurance Claim requests, requests additional items as needed.b. Forwards requests to CRMS II and/or CRMM for review/approval of how to proceed with claim (release or hold for completion of repairs).c. Prepares each disbursement for uploading to the electronic imaging system.d. Processes 1099 government reporting for consumer insurance disbursements. 4. Performs various administrative duties to support the floor plan monitoring function: a. Process daily dealer transactions to accounting records.b. Assist with processing all new and used vehicle invoices.c. Assist with posting vehicle sales and purchases.d. Submit FTM credit and debits for approval. 5. Track all loan related collateral, including but not limited to titled units, and UCC (Uniform Commercial Code) filings. Work with business units to resolve any missing or unidentified collateral. Ensure all collateral has been properly imaged to electronic imaging system. 6. Performs administrative duties to support the Approved Appraiser List: a. Maintains Approved Appraisers List with annual updates to licensing and E &O requirements.b. Collects required information from new appraisers wishing to be vetted for approval.c. Submits all required documentation to approving committee for review/approval. 7. Conduct residential mortgage reviews including post-closing and prefunding on a monthly basis. Ensure the mortgage loans sold to Fannie Mae are within the policy guidelines. Communicate the results of those analyses to the Credit Risk Monitoring Specialist II & CRM Manager. 8. Serves as backup to other Credit Risk Monitoring Specialist I as needed. 9. Ensures procedures are updated as needed for various duties in department. 10. Coordinates specific work tasks with other personnel within the department as well as with other departments to ensure the smooth and efficient flow of information. 11. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace. 12. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. 13. Reports pertinent information to the manager as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel. 14. Assists with providing any requested information to bank consultants, regulators, and accountants. 15. Performs other related duties as assigned. Ancillary Duties Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Operations Center / Hybrid Equipment/Machines Automobile2.PC/Computer keyboard3.Calculator4.Telephone5.Copy machine6. Printer7. Fax machine Full Time Employment Benefits: Fulltime hourly-paid employees will be provided 12-days of Paid Time Off (PTO), that is accrued 1-day for each month worked. After the completion of 90-days of employment accrued PTO can be used for any purpose including being paid for absences or vacation time. At the end of the first year of employment, any unused PTO will be converted to the employee's sick time accrual. Sick time will begin accruing effective on the employees first year anniversary up to 120 days. At that point, PTO is no longer available; and any paid absence will be eligible under the sick, vacation, personal and family sick pay policy. After one year of service the employee is eligible for their annual vacation benefit. Salaried-paid employees are not eligible for PTO and accrue paid sick days at 1-day per month; and any vacation time that has been approved for the 1st year of employment.12 paid holidays, 2 Personal days, 2 Family Sick days, 2 Volunteer Days after completion of 90 days of employment. Eligible for Health Care, Dental and Vision (single and family) the first of the month following 30 days of full-time employment. 401(k) eligible on the first day of the month following 30 days of employment with employer match available. Company Wellness Program. Company Stock program available after 1 year of employment. Annual Performance Reviews completed, and salary increase amount given based on individual performance. This position is an hourly position eligible for overtime. Salary RangeMinimum: $15.00Maximum: $28.87

Job Reporting Relationships Supervised by: Community Success Manager Supervises: Relationship Advisor, Customer Service Representative Basic Qualifications Education/Training: A high school diploma or equivalent with an emphasis in accounting or business curriculum; college degree preferred; successful completion of First United Bank & Trust Community Office Manager Certification Program; obtain and maintain appropriate Bank Product Knowledge Certification; obtain and maintain active Nationwide Mortgage Licensing Registry (NMLS) and complete appropriate SAFE Act training. Skill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations, communicative, and sales skills; demonstrated management and supervisory skills sufficient to manage a staff of up to eight (8) employees and/or branch asset size of $16 million to $40 million; moderate consumer lending authority and small business banking skills; a thorough knowledge of the features and benefits of all bank products and services; a working knowledge of bank operating policies and procedures; visual and auditory skills; valid driver's license. Experience: A minimum of three (3) to five (5) years' related experience normally required. General Responsibilities Responsible for managing the Community Office in order to meet the financial services needs of customers in the assigned community market area; implementing strategies to achieve goals developed for the office as part of the Retail Banking Division's annual operating plan; ensuring the office's compliance with operating policies and procedures and outside regulatory requirements; directly supervising assigned personnel; communicating with appropriate management and staff personnel; providing periodic reports; performing all of the duties of a Relationship Advisor. Essential Duties 1. Manages the Community Office in order to meet the financial services needs of customers in the assigned community market area as follows: a. Works with management in establishing growth, sales, and profit objectives for the office; provides input to these objectives and to the manner in which performance will be measured and controlled. b. Ensures that the community office is properly staffed and that the staff is trained to meet customer service needs as well as sales objectives. c. Makes certain that all office operations are performed in accordance with established bank policies and procedures, either directly or through appropriate supervisor, e.g., office balancing, control of vault cash, etc. d. Provides for the proper security, maintenance, and cleanliness of the office; supervises the opening and closing of the building and vault; makes necessary provisions for the securing and accounting of negotiable papers. e. In consultation with the sales staff, establishes specific sales and customer service goals for each sales representative. f. Makes certain that all customer service personnel are adequately trained both with respect to product knowledge and selling techniques. g. Ensures that all sales and customer service reporting information is provided on a timely basis. h. Conducts regularly scheduled (at least monthly) sales and customer service meetings. i. Serves as an active member of the office customer service team by performing all of the duties of a Relationship Advisor and, as such, is held accountable for sales performance. (See Relationship Advisor Description.) j. Makes "outside" sales and customer service calls on present and prospective customers within the office's market area. k. Actively participates in the community in a manner that reflects favorably on the Bank. l. Becomes actively involved in targeted community activities and organizations. 2. Implements strategies to achieve goals assigned to the office as established in the Retail Banking Division's annual operating plan; assists in the development of the annual budget for the office and adheres to budget parameters. 3. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place. 4. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA); Equal Credit Opportunity Act, etc.; ensures that the office and all personnel adhere to the same. 5. Directly supervises assigned personnel as follows: a. Assists in the selection of new personnel as appropriate. b. Makes provisions for the proper orientation and training of new personnel. c. Reviews employee performance throughout the probationary period and on a regularly scheduled basis thereafter. d. Organizes, schedules, and distributes work among assigned personnel. e. Keeps personnel informed of pertinent policies and procedures affecting the office and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged. f. Administers personnel policies and procedures as established by bank policy. 6. Communicates with the Community Success Manager other office managers, and appropriate staff personnel in order to integrate goals and activities. 7. Provides periodic reports to the Community Success Manager and other groups as required throughout the Bank. 8. Participates as an active member of Team Sales group by attending and participating in the monthly sales meetings. 9. Proactively identifies fee income opportunities by referring across all lines of business such as Trust, Brokerage, Mortgage, Commercial, and in order to meet assigned fee production goals. Ancillary Duties 1. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Various locations as assigned Equipment/Machines 1. Automobile 2. Telephone 3. PC/Computer keyboard 4. Printer 5. Fax machine 6. Copy machine 7. Calculator Job Reporting Relationships Supervised by: Managing Director of Retail Supervises: Relationship Advisor, Customer Service Representative Basic Qualifications Education/Training: A high school diploma or equivalent with an emphasis in accounting or business curriculum; college degree preferred; successful completion of First United Bank & Trust Community Office Manager Certification Program; obtain and maintain appropriate Bank Product Knowledge Certification; obtain and maintain active Nationwide Mortgage Licensing Registry (NMLS) and complete appropriate SAFE Act training. Skill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations, communicative, and sales skills; demonstrated management and supervisory skills sufficient to manage a staff of up to eight (8) employees and/or branch asset size of $16 million to $40 million; moderate consumer lending authority and small business banking skills; a thorough knowledge of the features and benefits of all bank products and services; a working knowledge of bank operating policies and procedures; visual and auditory skills; valid driver's license. Experience: A minimum of three (3) to five (5) years' related experience normally required. General Responsibilities Responsible for managing the Community Office in order to meet the financial services needs of customers in the assigned community market area; implementing strategies to achieve goals developed for the office as part of the Retail Banking Division's annual operating plan; ensuring the office's compliance with operating policies and procedures and outside regulatory requirements; directly supervising assigned personnel; communicating with appropriate management and staff personnel; providing periodic reports; performing all of the duties of a Relationship Advisor. Essential Duties 1. Manages the Community Office in order to meet the financial services needs of customers in the assigned community market area as follows: a. Works with management in establishing growth, sales, and profit objectives for the office; provides input to these objectives and to the manner in which performance will be measured and controlled. b. Ensures that the community office is properly staffed and that the staff is trained to meet customer service needs as well as sales objectives. c. Makes certain that all office operations are performed in accordance with established bank policies and procedures, either directly or through appropriate supervisor, e.g., office balancing, control of vault cash, etc. d. Provides for the proper security, maintenance, and cleanliness of the office; supervises the opening and closing of the building and vault; makes necessary provisions for the securing and accounting of negotiable papers. e. In consultation with the sales staff, establishes specific sales and customer service goals for each sales representative. f. Makes certain that all customer service personnel are adequately trained both with respect to product knowledge and selling techniques. g. Ensures that all sales and customer service reporting information is provided on a timely basis. h. Conducts regularly scheduled (at least monthly) sales and customer service meetings. i. Serves as an active member of the office customer service team by performing all of the duties of a Relationship Advisor and, as such, is held accountable for sales performance. (See Relationship Advisor Description.) j. Makes "outside" sales and customer service calls on present and prospective customers within the office's market area. k. Actively participates in the community in a manner that reflects favorably on the Bank. l. Becomes actively involved in targeted community activities and organizations. 2. Implements strategies to achieve goals assigned to the office as established in the Retail Banking Division's annual operating plan; assists in the development of the annual budget for the office and adheres to budget parameters. 3. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place. 4. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA); Equal Credit Opportunity Act, etc.; ensures that the office and all personnel adhere to the same. 5. Directly supervises assigned personnel as follows: a. Assists in the selection of new personnel as appropriate. b. Makes provisions for the proper orientation and training of new personnel. c. Reviews employee performance throughout the probationary period and on a regularly scheduled basis thereafter. d. Organizes, schedules, and distributes work among assigned personnel. e. Keeps personnel informed of pertinent policies and procedures affecting the office and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged. f. Administers personnel policies and procedures as established by bank policy. 6. Communicates with the Community Success Manager other office managers, and appropriate staff personnel in order to integrate goals and activities. 7. Provides periodic reports to the Community Success Manager and other groups as required throughout the Bank. 8. Participates as an active member of Team Sales group by attending and participating in the monthly sales meetings. 9. Proactively identifies fee income opportunities by referring across all lines of business such as Trust, Brokerage, Mortgage, Commercial, and in order to meet assigned fee production goals. Ancillary Duties 1. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Various locations as assigned Equipment/Machines 1. Automobile 2. Telephone 3. PC/Computer keyboard 4. Printer 5. Fax machine 6. Copy machine 7. Calculator Full Time Employment Benefits: Fulltime hourly-paid employees will be provided 12-days of Paid Time Off (PTO), that is accrued 1-day for each month worked. After the completion of 90-days of employment accrued PTO can be used for any purpose including being paid for absences or vacation time. At the end of the first year of employment, any unused PTO will be converted to the employee's sick time accrual. Sick time will begin accruing effective on the employees first year anniversary up to 120 days. At that point, PTO is no longer available; and any paid absence will be eligible under the sick, vacation, personal and family sick pay policy. After one year of service the employee is eligible for their annual vacation benefit. Salaried-paid employees are not eligible for PTO and accrue paid sick days at 1-day per month; and any vacation time that has been approved for the 1st year of employment. 12 paid holidays, 2 Personal days, 2 Family Sick days, 2 Volunteer Days after completion of 90 days of employment. Eligible for Health Care, Dental and Vision (single and family) the first of the month following 30 days of full-time employment. 401(k) eligible on the first day of the month following 30 days of employment with employer match available. Company Wellness Program. Company Stock program available after 1 year of employment. Annual Performance Reviews completed, and salary increase amount given based on individual performance. This position is an hourly position eligible for overtime Hourly Range Minimum: $17.02 Maximum: $37.45

Replies within 24 hours Benefits: Free Long-Term Disability Short-term Disability Free AD&D and Life Insurance 401(k) Bonus based on performance Dental insurance Health insurance Paid time off Profit sharing Training & development Tuition assistance Vision insurance Wellness resources Arundel Federal Savings Bank located in Anne Arundel County seeks a Residential Loan Originator to market and procure residential mortgage loans using sound banking practices. Performs all duties of a Mortgage Loan Originator including, but not limited to, interviewing and counseling customers/potential customers, origination of applications, pre-qualifications, file maintenance and record keeping. Commission can be earned in addition to hourly pay. Is this the job for you? Are you inquisitive, enjoy helping people and have an eye for detail? Are you a problem solver, able to think critically, and skilled at communicating with a variety of audiences? If so, this may be the job for you. As the Residential Loan Originator, you will be responsible for: Develops new business by contacting and developing relationships with residential home builders, Realtors, attorneys, CPA's, and financial advisors. Cross sells all Bank services, as appropriate. Originates conforming/non-conforming residential mortgage applications by phone fax, email, online channels and in person. Activities include but are not limited to: counseling customers on various mortgage products and taking customer applications. Compiles documentation to support borrower income, employment, assets, down payments, and debts. Ensures that all applications are complete, including preparation and issuance of required disclosures, etc. Prepares initial mortgage applications for submission to set up processing, including but not limited to: income analysis, initial calculations of debt and LTV ratios, reviewing mortgage credit report and overall preparation of file to be advanced to loan setup. Maintains loan documentation in customers file, ensuring all policies and procedures of the Bank are followed. Updates loan records as required. Reviews files to ensure that all required documents are present and accounted for. Prepares pre-qualification letters to assist customers in purchasing and financing their new homes. Performs other mortgage origination, sales, and administrative related duties as assigned by the VP of Residential Lending and/or the Asst VP of Residential Lending. Utilizes tact and experience-based knowledge to resolve customer (internal and external) problems by explaining specific policies and products while representing the Bank in a professional manner and maintaining positive customer relations. Responsible for applying requirements relating to Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), and Customer Identification Program (CIP) including Beneficial Ownership (BO). Responsible for applying all the regulatory requirements during the performance of the job duties as assigned. Complete all annual required BSA and other bank compliance training as assigned in a timely manner. Are you the one we need? If you are, you'll have these qualifications: High school degree or equivalent (GED). Minimum three years' experience in mortgage banking; experience as loan officer/originator preferred. Demonstrated understanding of entire mortgage loan process from sales origination through post- closing. Demonstrated knowledge of mortgage policies and procedures, compliance, and federal/state regulations. Must be certified and in good standing with the National Mortgage Licensing System (NMLS) or eligible for registration. Notary Public. Knowledge of industry standard guidelines. Excellent organizational, analytical, and problem-solving skills. Attention to detail. Knowledge of Encompass Loan Operating Software preferred. Excellent verbal, written, telephone and interpersonal communication skills. Must possess a strong service orientation and willingness to sell products and services. PC proficient, including Microsoft Office (Word, Excel, Outlook) and the Internet. Ability to handle multiple projects/priorities and produced required results. Local travel required. Ability to function in a financial institution branch environment and use standard office equipment, including, but not limited to: PC, fax, copier, telephone. Ability to lift up to 25 lbs. (i.e., file boxes). Why join Arundel Federal? We are a community retail bank focusing on deposits and lending serving Anne Arundel County since 1906. “Your Vision. Our Strength." is the phrase that describes what we do and have consistently done for over 100 years: use our strong capital position and financial strength to help our customers achieve their financial dreams and personal visions. We offer a comprehensive benefits package including paid time off, medical, dental, vision, life and disability insurance, HRA, FSA, paid holidays, and 401(k) profit sharing plan. Learn more about Arundel Federal at: ******************************** This position is eligible for monthly commissions on loans per agreement. Arundel Federal is an Equal Opportunity/Affirmative Action Employer and will not discriminate in its employment practices due to an applicant's race, color, religion, national origin, sex gender identity/expression, age, ancestry, sexual orientation, disability, genetics, veteran status, marital status, pregnancy-related conditions, or political beliefs. We also maintain a drug-free workplace. Flexible work from home options available. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. About Arundel FSB Arundel Federal Savings Bank believes a strong community begins with a strong foundation, which is why we've remained focused on supporting the people, businesses and communities we've served since 1906. Whether through retail banking services such as checking, savings and certificates of deposit accounts, or our suite of business banking services, along with residential and commercial loans, we are here to exceed your expectations and help you succeed. We were born more than one hundred years ago, when a small group of citizens and local businessmen in the growing community of Brooklyn, Maryland formed the Arundel Perpetual Building and Loan Association (now Arundel Federal Savings Bank) in the corner of a lumber company's storeroom at Sixth Street and Patapsco Avenue. Their mission was to finance homes for the local citizenry through savings dollars invested by the community. Although we've grown quite a bit since then our beliefs and focus remain the same. We continually add new products and services to meet the financial needs of individuals, families and businesses. In addition to 24/7 online and mobile banking, Arundel Federal Savings Bank has five Maryland branches in Annapolis, Brooklyn, Glen Burnie, Pasadena and Severna Park. We believe in the power of community by fostering growth and enhancing the quality of life. In addition to donations of financial support, our employees participate in a wide variety of projects and events that benefit numerous community organizations and groups throughout the year. Arundel Federal also offers free financial education classes about credit, finances, home buying, fraud, and more to schools and organizations in our community. We continue to adhere to a conservative management style and have retained a strong base of directors, officers and employees. Arundel Federal is consistently rated as one of the safest financial institutions with capital levels far in excess of federal regulatory requirements. We are, and remain, a Bank for the community and its citizens.

Job Reporting Relationships Supervised by: Managing Director Commercial Services Supervises: Commercial Relationship Manager I, II, Commercial Relationship Portfolio Manager I, II and/or Commercial Relationship Specialist I, II, Commercial Relationship Associate Basic Qualifications Education/Training: A B.S. or B.A. degree in Accounting, Business, Finance, or a related field of study required. In lieu of a bachelor's degree consideration will be given to individuals with a High School Diploma and a minimum of seven years of directly related commercial lending or banking industry experience. Skill(s): Advanced level proficiency in reading, writing, grammar, and mathematics skills; expert level proficiency with interpersonal relations, communicative, and sales skills; an in-depth understanding and thorough knowledge of all bank commercial products and services; a strong working knowledge of the banks operating policies and procedures; advanced technical knowledge and proficiency in spreadsheet and financial analysis; advanced level of demonstrated self-management and supervisory skills; visual and auditory skills; valid driver's license. Experience: Five or more years of commercial loan related experience is normally required, with a minimum of one plus years of supervisory experience normally required. General Responsibilities The Director of Commercial Services serves as an integral part of the bank, with responsibilities for both the sales and operations of the commercial banking function within a geographic region of the bank's business footprint. He/she is directly responsible for enhancing the development, growth and profitability of the loan portfolio; meeting the commercial products and services needs of business customers; complying with operating policies and procedures; directly supervising assigned personnel; communicating with the Board of Directors, the Board's Loan Committee, bank executives, managers and staff; responding to inquiries or requests for information and maintaining appropriate records, reports and required regulatory documents. Essential Duties * Performs a variety of duties to meet the commercial services needs of business customers as follows: * Responsible for meeting quantitative sales objectives, established with manager/supervisor annually, as a part of the Commercial Banking Department's annual marketing/sales plan. * Proactively manage personal business portfolio. Reaching out to prospective customers and completing the sale of appropriate commercial credit/deposit products and fee based services. * Solicits new business from present and prospective customers; maintains ongoing business relationships with present customers in order to take advantage of additional cross-selling opportunities. * Serves as a member of the Bank's sales team; makes joint sales calls where these types of calls will improve the opportunity for new business development. * Builds relationships and integrates with division heads of Retail Banking, Deposit Services, Mortgage and Wealth Management lines of business to acquire and expand new and existing customer relationships and maintain an awareness on profitability of relationships. * Works with Portfolio Manager/Relationship Specialist to prepare and maintain accurate records of all present and prospective customer service calls; provide sales information on a timely basis for the customer service and sales performance reports. * Provides direct service or delegate service assignments to team members that will meet the requests from commercial customers of the Bank with respect to deposit, loan, and other miscellaneous products and services. * Supports positive business growth throughout the bank by taking action on potential cross-selling opportunities and providing proactive communication to potential customers and internal business partners. * Works closely with Credit Analysts to obtain financial information on larger commercial credits for completion of annual reviews on customer accounts as necessary. * Works closely with the Credit/Collections Department on any credit which needs extra attention or has the potential to be a "watch list" loan. * Prepares reports on partial release requests to determine that loans remain within credit policy guidelines. * Maintains a working knowledge of bank operating policies and procedures, monitors new developments in lending and compliance with loans policies and appropriate regulations; suggests changes in credit policy as necessary. * Performs other related duties as assigned. * Manages an active portfolio of ($25, 000,000 - $100,000,000) twenty five to one hundred million dollars of small to large loan relationships with moderate to significant complexity in client relationships and financial data. * Develops and maintains relationships with other banks for loan participation. * Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place. * Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management, safety, soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act (Reg. B), Flood Disaster Protection Act, Home Mortgage Disclosure Act (Reg. C), etc. * Communicates with the Board of Directors, the Board's Loan Committee, Executive Management, Commercial Loan Officers from other regions and management personnel; providing information on the current business environment, performance metrics and periodic management reports. * May under certain conditions or upon request be required to present commercial loan packages to the Board of Director's Loan Committee or to the full Board of Directors. * Directly supervises the work (1) one or more employees assigned to support this position, including; Commercial Relationship Manager I, II or III, Portfolio Manager I or II and or Relationship Specialist I or II: * Participates in the selection process for new employees as appropriate. * Coordinates the requirements for new employees to attend orientation and training. * Establishes annual performance goals and development plans. Provides coaching and feedback, and reviews employee performance on a regularly scheduled basis. * Organizes, schedules, and distributes work among assigned personnel. * Maintains communication with employees informing them of pertinent policies and procedures affecting the department and/or their jobs; creates an atmosphere in which upward communication from employees is encouraged. * Administers personnel policies and procedures as established by bank policy. * Maintains appropriate records, reports and required regulatory documents. Ancillary Duties * May attend sales and trade meetings as a bank representative to develop new business and to gain information and leads on new business relationships. * May represent the Bank in public relations and related community activities. * Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Various outside locations as assigned Equipment/Machines * Automobile * PC/Computer keyboard * Printer * Calculator * Telephone * Fax machine/Scanner/Copy machine Full Time Employment Benefits: Fulltime hourly-paid employees will be provided 12-days of Paid Time Off (PTO), that is accrued 1-day for each month worked. After the completion of 90-days of employment accrued PTO can be used for any purpose including being paid for absences or vacation time. At the end of the first year of employment, any unused PTO will be converted to the employee's sick time accrual. Sick time will begin accruing effective on the employees first year anniversary up to 120 days. At that point, PTO is no longer available; and any paid absence will be eligible under the sick, vacation, personal and family sick pay policy. After one year of service the employee is eligible for their annual vacation benefit. Salaried-paid employees are not eligible for PTO and accrue paid sick days at 1-day per month; and any vacation time that has been approved for the 1st year of employment. 12 paid holidays, 2 Personal days, 2 Family Sick days, 2 Volunteer Days after completion of 90 days of employment. Eligible for Health Care, Dental and Vision (single and family) the first of the month following 30 days of full-time employment. 401(k) eligible on the first day of the month following 30 days of employment with employer match available. Company Wellness Program. Company Stock program available after 1 year of employment. Annual Performance Reviews completed, and salary increase amount given based on individual performance. This position is salary and not eligible for overtime. Salary Range Minimum: $66,700 Maximum: $146,700

Job Description Come Join a Team that is Working Together to Enhance the Lives of our Colleagues , Customers and the Community Every Day! This Customer Service Representative (CSR) role will travel among our 9 branches along Maryland's Eastern Shore, within these counties: Queen Anne, Talbot, Dorchester and Caroline This position is responsible for delivering exceptional service, building and expanding strong relationships with our customers and supporting various operational needs of customers. Duties and Responsibilities: Build relationships by developing trust and engaging in conversations to understand customers' financial needs and uncovering opportunities to grow their relationships. Open a variety of new accounts for customers including checking, IRA's, and CD's; Providing information and answering questions regarding interest rates, fees, and bank policies. Handle account servicing requests including stop payment requests, wire transfers, dormant account reactivation, address changes, travel notifications, research, and ATM/Debit card orders. Educate customers on digital services to deepen their understanding of alternative service opportunities and fraud solutions. Work closely with colleagues throughout the bank to achieve branch goals and provide an exceptional customer experience. Support CSAs as needed by processing customer transactions. Follow all banking regulations, security and operational procedures to protect customers and bank assets. Make decisions when questionable items are presented for cashing. Provide support to less experienced branch staff members. Comply with and work toward branch goals to achieve or exceed branch growth potential. Adheres to Bank policies and procedures required by federal and state statutes, laws and regulatory rules. Adheres to Company's Safety and Security Policies and Procedures. Adheres to Company's behavioral standards and Core Values, which are Trust, Customer. Commitment, Teamwork, Excellence and Performance. Performs other duties as assigned by management. Qualifications (Knowledge, Skills, Abilities, Education and Experience): High school diploma or GED. One year of banking customer service required. Demonstrated understanding of branch operation activities, terminology, products, and services Basic knowledge of related state and federal banking compliance regulations, and other Bank operational policies. Strong computer skills to include database and Microsoft Office. Ability to work independently and as a team member. Detail oriented. Basic math skills to include the ability to calculate interest and balance accounts. Excellent communication skills Good organizational and time management skills. Ability to apply good judgement to carry out instructions, interpret documents, understand procedures, write reports and correspondence. Physical Demands and Work Environment: Mobility sufficient to perform activities required of position, including travel to branch locations Manual dexterity for the functional operation of office equipment, such as computers, calculators, etc. Ability to actively engage in necessary communications with internal and external customers. Company Benefit Offerings for eligible employees: Medical, Dental and Vision insurance offered 1st of the month following 30 days of employment Paid Time Off (PTO) starts at 3 weeks per calendar year (prorated for new hires based on start date) 12 Paid Holidays (including Birthday) 401K retirement plan with up to a 4% Company match and immediate vesting Tuition Reimbursement Employer paid life insurance Employer paid disability insurance Voluntary life and disability insurance Employee Assistance Program Employee Discounts and Perks Compensation: The posted pay range for this position reflects a good faith estimate. The posted pay range includes a $1.00 per hour Flex stipend for travel. Actual compensation offered may vary based on factors such as relevant experience, skills, internal equity, tenure, performance and location. Queenstown Bank is an Equal Opportunity Employer, including protected Veterans and individuals with Disabilities. Queenstown Bank is an E-Verify participant.

College Interns: 401(k) eligible on the first day of the month following 30 days of employment with employer match available. is an hourly position eligible for overtime. Hourly Range Minimum: $15.00 Maximum: $22.12

Job Title: Mortgage Relationship Manager Job Reporting Relationships: Supervised by: Mortgage Solutions Team Leader Supervises: None Basic Qualifications Education/Training: A high school diploma or equivalent; obtain and maintain appropriate Bank Product Knowledge Certification; obtain and maintain active Nationwide Mortgage Licensing Registry (NMLS) and complete appropriate SAFE Act training. Skill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations, communicative, and sales skills; moderate PC skills; ability to learn and effectively utilize software tools; technical supervisory skills to provide guidance and training to Residential Loan Specialist; visual and auditory skills; valid driver's license. Experience: A minimum of two (2) years' experience in related positions normally required. General Responsibilities Responsible for performing various duties relating to the origination and processing of mortgage loans; achieving assigned quantitative sales goals as established in the Department's annual operating plan; coordinating work within the department as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information; providing assistance to and establishing a teamwork relationship with the Loan Operations and Processing Department. Essential Duties * Performs various duties relating to the origination and processing of mortgage loans of which the following are illustrative: * Sells mortgage loan products to customers by obtaining referrals from various sources. * Conducts borrower interview to analyze needs; provides appropriate loan programs; takes loan applications and prequalification's. * Sets secondary market pricing and sells mortgages to the secondary market as per guidelines. * Works with secondary market vendors and FNMA. * Implements new programs and sales opportunities. * Works with Team Sales to build out relationships. * Prepares and sends required disclosures and follows up to make sure they are returned by the customer in a timely manner. * Communicates with customer, realtor, attorney, and appraiser during processing of loans. * Maintains an awareness of new business opportunities; cross-sells and/or refers mortgage customers to other bank departments. * Performs other related duties as assigned. 2. Achieves quantitative sales goals assigned to the Residential Loan Originator as established in the Department's annual operating plan. 3. Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information. 4. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place. 5. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the Bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. 6. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel. 7. Responds to inquiries relating to his/her particular area, or to requests from customers, other bank personnel, etc., within given time frames and within established policy. 8. Provides assistance to and maintains a close working relationship with Loan Operations and Processing area. Ancillary Duties * Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Various locations as assigned Equipment/Machines * Automobile * PC/Computer keyboard * Calculator * Telephone * Copy machine * Printer * Fax machine Full Time Employment Benefits: Fulltime hourly-paid employees will be provided 12-days of Paid Time Off (PTO), that is accrued 1-day for each month worked. After the completion of 90-days of employment accrued PTO can be used for any purpose including being paid for absences or vacation time. At the end of the first year of employment, any unused PTO will be converted to the employee's sick time accrual. Sick time will begin accruing effective on the employees first year anniversary up to 120 days. At that point, PTO is no longer available; and any paid absence will be eligible under the sick, vacation, personal and family sick pay policy. After one year of service the employee is eligible for their annual vacation benefit. Salaried-paid employees are not eligible for PTO and accrue paid sick days at 1-day per month; and any vacation time that has been approved for the 1st year of employment. 12 paid holidays, 2 Personal days, 2 Family Sick days, 2 Volunteer Days after completion of 90 days of employment. Eligible for Health Care, Dental and Vision (single and family) the first of the month following 30 days of full-time employment. 401(k) eligible on the first day of the month following 30 days of employment with employer match available. Company Wellness Program. Company Stock program available after 1 year of employment. Annual Performance Reviews completed, and salary increase amount given based on individual performance. This position is an hourly position eligible for overtime. Hourly Range Minimum: $17.02 Maximum: $37.45

204 - Credit Quality East - Credit Analyst III Job Title Credit Analyst III Job Reporting Relationships Supervised by: Regional Credit Officer-Central Team or Regional Credit Officer (East or West) Supervises: None Basic Qualifications Education/Training: A Bachelor of Science or Bachelor of Arts degree in Accounting, Finance or related field of study is preferred. In lieu of a bachelor's degree consideration will be given to individuals with a High School Diploma and a minimum of seven years of directly related commercial lending or commercial underwriting experience. Specialized education, training and certification in financial analysis, credit risk, appraisal review, and lending normally required; obtain and maintain appropriate Bank Product Knowledge Certification. Skill(s): Advanced reading, writing, grammar, and mathematics skills; advanced interpersonal relations and effective communicative skills; advanced knowledge of current lending, appraisal, and loan review regulations and banking regulations, procedures, and operations; advanced ability to analyze and interpret complex financial statements; advanced risk rating skills; advanced loan structuring, covenanting and conditioning skills; knowledge of concentration risk and pricing philosophy; strong PC skills, including spreadsheet software and loan management software; advanced time management skills; technical skills sufficient to provide guidance and training to Credit Analyst I & II(s), and Credit Team Administrative Assistant; visual and auditory skills; valid driver's license. Experience: A minimum of seven (7) years of directly related banking experience required with supervisory management experience preferred. General Responsibilities The Credit Analyst III is responsible for ensuring an effective and efficient commercial credit underwriting function providing detailed financial, market and industry analysis; assessing credit risk within both proposed commercial loan requests and existing commercial loan portfolio; providing analysis and reviewing the Bank's top aggregate commercial relationships; providing alternative solutions through structure, conditions and covenants to mitigate risk; ensuring the department's compliance with operating policies and procedures and outside regulatory requirements; effectively communicating with both internal & external bank customers; providing periodic reports; and providing on-going training & support to retail branch associates. Essential Duties 1. Spreads financial statements and tax returns for commercial clients. 2. Provides consistent, quality narrative financial analysis including but not limited to discussion of financial condition, cash flow & balance sheet trends, ratio analysis, loan pricing review, peer & industry comparisons, and collateral assessment. 3. Utilizes analysis to recommend appropriate risk ratings for new requests, ACHs, and existing loan relationship to support the ongoing risk management of the Bank. 4. Completes annual relationship reviews for the Bank's top aggregate commercial loan relationships, large revolving commitments and ACHs. Analyzes financial trends, payment history, compliance to loan covenants, and market / economic conditions to assess ongoing credit risk and evaluates / provides recommendations for risk ratings and renewal of open commitments and ACHs. 5. Provides guidance and prompt follow-up to retail branch staff to facilitate timely loan decisions. 6. Provides financial updates to Criticized Asset Reports and ACARs. Reviews lending staff updates within reports to recommend any needed risk rating adjustments. 7. Orders appraisals, completes appraisal reviews within designated authority, and conducts collateral evaluations to assure loan to value meets both policy and regulatory requirements. 8. Works in conjunction with commercial lending staff to prepare loan presentations for new money requests, modifications, and collateral substitutions/releases to facilitate sound credit decisions. 9. Assesses loan proposals for Bank and Regulatory policy compliance. Assures all exceptions are appropriately identified and addressed within loan presentations. 10. Provides back-up for the set-up of commercial loan requests presented by retail branch staff into commercial underwriting software system. 11. Underwrites retail branch commercial proposals while addressing repayment capacity, secondary repayment sources, credit report factors, risk assessment, covenants, conditions and collateral analysis within loan presentation. 12. Provides guidance and prompt follow-up to retail branch staff to facilitate timely loan decisions. 13. Assesses loan proposals for Bank and Regulatory policy compliance. Assures all exceptions are appropriately identified and addressed within loan presentations. 14. Provides alternative recommendations to loan structure, covenants and conditions to mitigate credit risk. 15. Approves loans and ACHs within designated lending authority. 16. Clear real estate secured loans to close by reviewing environmental reports, property condition reports, flood certifications and appraisal values to assure compliance with loan approvals and policies. 17. Provides technical support and assists in training of Credit Analyst II and Credit Analyst I. 18. Works on special projects as assigned by Regional Credit Officer or the Director of Credit Administration & Lending Risk. 19. Maintains a good working relationship with bank employees within Credit Quality and other departments. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization. 20. Performs other related duties as assigned. 21. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the workplace. 22. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.; ensures that the department and all personnel adhere to the same. Ancillary Duties 1. Actively represents the Bank in public relations and related community activities. 2. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Operations Center and various outside locations Equipment/Machines * Telephone 2. Automobile 3. PC/Computer keyboard 4. Printer 5. Fax machine 6. Copy machine 7. Calculator Full Time Employment Benefits: Fulltime hourly-paid employees will be provided 12-days of Paid Time Off (PTO), that is accrued 1-day for each month worked. After the completion of 90-days of employment accrued PTO can be used for any purpose including being paid for absences or vacation time. At the end of the first year of employment, any unused PTO will be converted to the employee's sick time accrual. Sick time will begin accruing effective on the employees first year anniversary up to 120 days. At that point, PTO is no longer available; and any paid absence will be eligible under the sick, vacation, personal and family sick pay policy. After one year of service the employee is eligible for their annual vacation benefit. Salaried-paid employees are not eligible for PTO and accrue paid sick days at 1-day per month; and any vacation time that has been approved for the 1st year of employment. 12 paid holidays, 2 Personal days, 2 Family Sick days, 2 Volunteer Days after completion of 90 days of employment. Eligible for Health Care, Dental and Vision (single and family) the first of the month following 30 days of full-time employment. 401(k) eligible on the first day of the month following 30 days of employment with employer match available. Company Wellness Program. Company Stock program available after 1 year of employment. Annual Performance Reviews completed, and salary increase amount given based on individual performance. This position is salary and not eligible for overtime. Salary Range Minimum: $46,000 Maximum: $101,200

Job Reporting Relationships:Supervised by: Customer Service Team LeaderSupervises: NoneBasic QualificationsEducation/Training: A high school diploma or equivalent; college degree preferred; obtain and maintain appropriate Bank Product Knowledge Certification; obtain and maintain active Nationwide Mortgage Licensing Registry (NMLS) and complete appropriate SAFE Act training.Skill(s): Proficient reading, writing, grammar, and mathematics skills; proficient interpersonal relations and communicative skills; outbound calling skills; technical knowledge and proficiency; thorough knowledge of the features and benefits of all bank consumer product and services, along with the operating policies and procedures that impact these products; visual and auditory skills.Experience: A minimum of one (1) year's related experience normally required.General ResponsibilitiesResponsible for performing a variety of duties to support the customer service function of the Call Center; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information.Essential Duties1. Performs a variety of duties to support the customer service function of the Customer Service Center of which the following are illustrative:a. Responds to inbound customer calls/inquiries.b. Performs outbound calling with the intent of prospecting and closing the sale; follows up as necessary.c. Delivers quality service to customers within designated authority levels.d. Identifies customer needs and sells/cross-sells appropriate deposit and credit products and trust/investment services.e. Provides customers with information relating to all bank products, including branch-specific promotions.f. Provides accurate records and information on sales and service activities.g. Communicates with supervisor with respect to sales objectives and sales performance.h. Communicates with branch network when necessary.i. Performs other related duties and special projects as assigned. 2. Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information.3. Abides by the current laws and organizational policies and procedures designed andimplemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place.4. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA); Equal Credit Opportunity Act, etc.5. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel.6. Responds to inquiries relating to his/her particular area, or to requests from customers, other bank personnel, etc., within given time frames and within established policy.Ancillary DutiesPerforms tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.Job LocationBranch: Oakland, MDEquipment/MachinesTelephoneCalculatorPC/Computer keyboard PrinterFax machine Copy machine Typewriter Full Time Employment Benefits: Fulltime hourly-paid employees will be provided 12-days of Paid Time Off (PTO), that is accrued 1-day for each month worked. After the completion of 90-days of employment accrued PTO can be used for any purpose including being paid for absences or vacation time. At the end of the first year of employment, any unused PTO will be converted to the employee's sick time accrual. Sick time will begin accruing effective on the employees first year anniversary up to 120 days. At that point, PTO is no longer available; and any paid absence will be eligible under the sick, vacation, personal and family sick pay policy. After one year of service the employee is eligible for their annual vacation benefit. Salaried-paid employees are not eligible for PTO and accrue paid sick days at 1-day per month; and any vacation time that has been approved for the 1st year of employment. 12 paid holidays, 2 Personal days, 2 Family Sick days, 2 Volunteer Days after completion of 90 days of employment. Eligible for Health Care, Dental and Vision (single and family) the first of the month following 30 days of full-time employment. 401(k) eligible on the first day of the month following 30 days of employment with employer match available. Company Wellness Program. Company Stock program available after 1 year of employment. Annual Performance Reviews completed, and salary increase amount given based on individual performance. This position is an hourly position eligible for overtime. Hourly Range Minimum: $15.00 Maximum: $28.87

Job Reporting Relationships Supervised by: Community Office Manager Supervises: None Basic Qualifications Education/Training: A high school diploma or equivalent with an emphasis in a business or accounting curriculum; successful completion of First United Bank & Trust CSR Training Program; obtain and maintain appropriate Bank Product Knowledge Certification. Skill(s): Moderate reading, writing, and grammar skills; proficient analytical and mathematics skills; proficient communicative and interpersonal relations skills; proficient eye-hand coordination; ability to operate various office machines; technical supervisory skills sufficient to provide guidance and training to other Customer Service Representatives; ability to lift approximately fifty (50) lbs. of coin; visual and auditory skills. Experience: A minimum of two (2) years' customer service experience in related positions normally required.,. General Responsibilities Responsible for performing a variety of duties to support the paying and receiving function of the community office; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. provide technical guidance to customers around bank technology through demonstrations and assistance. Must demonstrate MYBANK core values and uncommon service standards; including: Modeling helpfulness, Yielding to the customer, Being passionate, Adapting solutions, Nurturing trust, Keeping it personal. Essential Duties 1. Performs a variety of duties to support the paying and receiving function of the community office of which the following are illustrative: a. Greets and serves customers in a friendly and courteous manner. b. Maintains an awareness of new business opportunities with customers; actively refers customers to appropriate customer service personnel. c. Accepts and processes deposits of various account types. d. Cashes checks within approved authority and operating policy. e. Sells Cashiers Checks. f. Recommends and demonstrates account service technology to enhance customer experience. g. Completes CTR reports for multiple transactions or for transactions of $10,000 or more in cash. h. Processes loan payments, and other related payments. i. Processes night deposits and mail deposits. j. Maintains branch cash vault. k. Maintains an approved level of cash; turns in excess and mutilated cash. l. Prepares daily settlement and proof of cash transactions; balances cash drawer accurately and efficiently on a daily basis. m. Prepares reports relating to the function, e.g., currency transactions, BSA reports, etc. n. Processes daily work on Branch Capture for transmission to corporate office. o. Maintains supplies and an awareness of Teller supply inventory control; orders coin and currency for branch as needed. 2. Refers customers requiring loan or deposit account servicing, inquiries about bank products and services or opening new accounts to the branch Relationship Advisor, Community Office Manager or appropriate business line specialist. 3. Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information. 4. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place. 5. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc. 6. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel. 7. Responds to inquiries relating to his/her particular area, or to requests from customers, other bank personnel, etc., within given time frames and within established policy. 8. Provides technical guidance and training to other Customer Service Representatives. Ancillary Duties 1. May be required, on occasion, to provide safe deposit box services to customers. 2. May be required to provide support in non-paying and receiving activities, e.g., new accounts, loans, etc. 3. May be required to balance and/or service ATM machines. 4. May be required to verify coin for vault cash control purposes. 5. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances. Job Location Various locations as assigned. Equipment/Machines Telephone2. Calculator3. Copy machine4. Fax machine5. PC/Computer keyboard6. Printer7. Currency/Coin machines8. Branch Capture equipment9. Cash Advance equipment10. ATM machines11. Sorter12. Currency verifier13. Combination lock14. Check cutter15. Office doors & security equipment Full Time Employment Benefits: Fulltime hourly-paid employees will be provided 12-days of Paid Time Off (PTO), that is accrued 1-day for each month worked. After the completion of 90-days of employment accrued PTO can be used for any purpose including being paid for absences or vacation time. At the end of the first year of employment, any unused PTO will be converted to the employee's sick time accrual. Sick time will begin accruing effective on the employees first year anniversary up to 120 days. At that point, PTO is no longer available; and any paid absence will be eligible under the sick, vacation, personal and family sick pay policy. After one year of service the employee is eligible for their annual vacation benefit. Salaried-paid employees are not eligible for PTO and accrue paid sick days at 1-day per month; and any vacation time that has been approved for the 1st year of employment. 12 paid holidays, 2 Personal days, 2 Family Sick days, 2 Volunteer Days after completion of 90 days of employment. Eligible for Health Care, Dental and Vision (single and family) the first of the month following 30 days of full-time employment. 401(k) eligible on the first day of the month following 30 days of employment with employer match available. Company Wellness Program. Company Stock program available after 1 year of employment. Annual Performance Reviews completed, and salary increase amount given based on individual performance. This position is an hourly position eligible for overtime. Hourly Range Minimum: $15.00 Maximum: $22.12

College Interns: 401(k) eligible on the first day of the month following 30 days of employment with employer match available. is an hourly position eligible for overtime. Hourly Range Minimum: $15.00 Maximum: $22.12

Job Description Come Join a Team that is Working Together to Enhance the Lives of our Colleagues , Customers and the Community Every Day! This Customer Service Representative (CSR) role will travel among our 9 branches along Maryland's Eastern Shore, within these counties: Queen Anne, Talbot, Dorchester and Caroline This position is responsible for delivering exceptional service, building and expanding strong relationships with our customers and supporting various operational needs of customers. Duties and Responsibilities: Build relationships by developing trust and engaging in conversations to understand customers' financial needs and uncovering opportunities to grow their relationships. Open a variety of new accounts for customers including checking, IRA's, and CD's; Providing information and answering questions regarding interest rates, fees, and bank policies. Handle account servicing requests including stop payment requests, wire transfers, dormant account reactivation, address changes, travel notifications, research, and ATM/Debit card orders. Educate customers on digital services to deepen their understanding of alternative service opportunities and fraud solutions. Work closely with colleagues throughout the bank to achieve branch goals and provide an exceptional customer experience. Support CSAs as needed by processing customer transactions. Follow all banking regulations, security and operational procedures to protect customers and bank assets. Make decisions when questionable items are presented for cashing. Provide support to less experienced branch staff members. Comply with and work toward branch goals to achieve or exceed branch growth potential. Adheres to Bank policies and procedures required by federal and state statutes, laws and regulatory rules. Adheres to Company's Safety and Security Policies and Procedures. Adheres to Company's behavioral standards and Core Values, which are Trust, Customer. Commitment, Teamwork, Excellence and Performance. Performs other duties as assigned by management. Qualifications (Knowledge, Skills, Abilities, Education and Experience): High school diploma or GED. One year of banking customer service required. Demonstrated understanding of branch operation activities, terminology, products, and services Basic knowledge of related state and federal banking compliance regulations, and other Bank operational policies. Strong computer skills to include database and Microsoft Office. Ability to work independently and as a team member. Detail oriented. Basic math skills to include the ability to calculate interest and balance accounts. Excellent communication skills Good organizational and time management skills. Ability to apply good judgement to carry out instructions, interpret documents, understand procedures, write reports and correspondence. Physical Demands and Work Environment: Mobility sufficient to perform activities required of position, including travel to branch locations Manual dexterity for the functional operation of office equipment, such as computers, calculators, etc. Ability to actively engage in necessary communications with internal and external customers. Company Benefit Offerings for eligible employees: Medical, Dental and Vision insurance offered 1st of the month following 30 days of employment Paid Time Off (PTO) starts at 3 weeks per calendar year (prorated for new hires based on start date) 12 Paid Holidays (including Birthday) 401K retirement plan with up to a 4% Company match and immediate vesting Tuition Reimbursement Employer paid life insurance Employer paid disability insurance Voluntary life and disability insurance Employee Assistance Program Employee Discounts and Perks Compensation: The posted pay range for this position reflects a good faith estimate. The posted pay range includes a $1.00 per hour Flex stipend for travel. Actual compensation offered may vary based on factors such as relevant experience, skills, internal equity, tenure, performance and location. Queenstown Bank is an Equal Opportunity Employer, including protected Veterans and individuals with Disabilities. Queenstown Bank is an E-Verify participant.

Replies within 24 hours Benefits: Free Long-Term Disability Short-term Disability Free AD&D and Life Insurance 401(k) Bonus based on performance Dental insurance Health insurance Paid time off Profit sharing Training & development Tuition assistance Vision insurance Wellness resources Arundel Federal Savings Bank located in Anne Arundel County seeks a Commercial Relationship Manager. Is this the job for you?: Are you good at communicating with a variety of audiences, adept at research and have an eye for detail? If so, this may be the job for you. As the Commercial Relationship Officer you will be responsible for: Maintains and grows a profitable book of business through disciplined and proactive business development and relationship management Is highly focused on our target client profile; understands their financial needs and effectively communicates our value proposition Develops an in-depth knowledge of Bank products and services. Analyzes the needs of clients and prospects in order to effectively recommend appropriate products and services. Takes a consultative approach to understanding our client's objectives, efficiently identifies their financial needs, implements appropriate financial solutions and undertakes ongoing review and assessment to ensure plan execution Attains established Bank production goals through active participation in sales management processes. Participates in community events and networking activities to increase awareness and presence of AFSB in the community. Effectively identifies key risk factors associated with business opportunities and clearly articulates a thorough credit presentation. Prepares credit presentations and participates in the underwriting and credit approval process Structures, underwrites and obtains credit approval, negotiates terms and effectively documents credit actions and agreements Ensures that all loans are documented completely, and that any documentation or loan policy exceptions are addressed and resolved Accountable for overall portfolio management, compliance and risk. Monitors direct and operating exposures of portfolio to ensure actual performance is consistent with approved limits and loan structures as well as consistent with the understanding or expectations that informed our credit approval. Is primarily responsible, with support from Credit Administration and Loan Servicing, for maintaining loan files in compliance with the credit approval and all AFSB policies and procedures. Exhibits leadership by example, pursing high performance and professionalism. Effectively collaborates with other AFSB departments to ensure an excellent client experience. Completes Bank training requirements, follows policies and procedures, maintains proficient knowledge of the rules and regulations, completes administrative tasks correctly and on time and supports the Bank's goals and values. Are you the one we need? If you are, you'll have these qualifications: Bachelor's degree in business, finance, accounting or related field. Bachelor's degree in business, finance, accounting or related field. An equivalent combination of education and relevant work experience may be considered. Minimum three to five years' experience in managing high value commercial banking relationships, developing, structuring, underwriting and negotiating complex credit transactions. Strong knowledge of CRE and C&I lending criteria, compliance, and federal/state regulations. Must be a self-starter, and have the ability to take ownership of high profile relationships with minimal supervision while effectively communicating with senior management. Proficient in analyzing complex financial statements and credit applications. Excellent organizational, analytical, and problem-solving skills. Ability to manage multiple projects/priorities simultaneously. Effective oral and written communication skills with the ability to listen effectively to the issues of customers and employees Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations. PC proficient, including MS Office (Word, Excel, Outlook, Access). Some local travel, as needed. Ability to function in a financial institution branch environment and use standard office equipment, including, but not limited to: PC, fax, copier, telephone. Ability to lift up to 25 lbs. (i.e., file boxes). Why join Arundel Federal? We are a community retail bank focusing on deposits and lending serving Anne Arundel County since 1906. “Your Vision. Our Strength." is the phrase that describes what we do and have consistently done for over 100 years: use our strong capital position and financial strength to help our customers achieve their financial dreams and personal visions. We offer a comprehensive benefits package including paid time off, medical, dental, vision, life and disability insurance, HRA, FSA, paid holidays, and 401(k) profit sharing plan. Learn more about Arundel Federal at: ******************************** Arundel Federal is an Equal Opportunity/Affirmative Action Employer and will not discriminate in its employment practices due to an applicant's race, color, religion, national origin, sex gender identity/expression, age, ancestry, sexual orientation, disability, genetics, veteran status, marital status, pregnancy-related conditions, or political beliefs. We also maintain a drug-free workplace. Flexible work from home options available. Compensation: $120,000.00 - $150,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. About Arundel FSB Arundel Federal Savings Bank believes a strong community begins with a strong foundation, which is why we've remained focused on supporting the people, businesses and communities we've served since 1906. Whether through retail banking services such as checking, savings and certificates of deposit accounts, or our suite of business banking services, along with residential and commercial loans, we are here to exceed your expectations and help you succeed. We were born more than one hundred years ago, when a small group of citizens and local businessmen in the growing community of Brooklyn, Maryland formed the Arundel Perpetual Building and Loan Association (now Arundel Federal Savings Bank) in the corner of a lumber company's storeroom at Sixth Street and Patapsco Avenue. Their mission was to finance homes for the local citizenry through savings dollars invested by the community. Although we've grown quite a bit since then our beliefs and focus remain the same. We continually add new products and services to meet the financial needs of individuals, families and businesses. In addition to 24/7 online and mobile banking, Arundel Federal Savings Bank has five Maryland branches in Annapolis, Brooklyn, Glen Burnie, Pasadena and Severna Park. We believe in the power of community by fostering growth and enhancing the quality of life. In addition to donations of financial support, our employees participate in a wide variety of projects and events that benefit numerous community organizations and groups throughout the year. Arundel Federal also offers free financial education classes about credit, finances, home buying, fraud, and more to schools and organizations in our community. We continue to adhere to a conservative management style and have retained a strong base of directors, officers and employees. Arundel Federal is consistently rated as one of the safest financial institutions with capital levels far in excess of federal regulatory requirements. We are, and remain, a Bank for the community and its citizens.

Come Join a Team that is Working Together to Enhance the Lives of our Colleagues , Customers and the Community Every Day! This position is primarily responsible for oversight of the credit analyst team and reviewing the credit worthiness of commercial and consumer borrowers through financial analysis. The Credit Analyst Manager is responsible for credit analysis of the most complex and largest credit exposures. Duties and Responsibilities: Organize and staff the credit administration function effectively and build a qualified, capable and results-oriented team. Oversee pipeline management process Maintain appropriate risk management, internal control and compliance systems in the credit administration function. Oversight and management of the Credit Analyst team, including staff performance management. Analyze financial and related data to determine creditworthiness of the prospective customers and the merits of the loan request for commercial borrowers and to monitor trends in performance. Underwrite or provide analysis of the most complex and large credit exposure deals. Ensure approval packages are complete, accurate and in accordance with the lending policy. Maintains credit files on-going to ensure that background and historical data, financial statements, tax returns, loan commitments, collateral, correspondence, and other supporting documents are included and current. Maintains a positive and productive working relationship with all members of management, loan officers and Bank staff. Adheres to Bank policies and procedures required by federal and state statutes, laws and regulatory rules. Adheres to Company's Safety and Security Policies and Procedures. Adheres to Company's behavioral standards and Core Values, which are Trust, Customer Commitment, Teamwork, Excellence and Performance. Performs other duties as assigned by management. Qualifications (Knowledge, Skills, Abilities, Education and Experience): Degree in Accounting, Finance or related field strongly preferred, or equivalent experience required. Minimum of eight years' experience in commercial credit analysis or related credit risk management. Supervisory experience required. Previous Banking experience strongly preferred. Expert knowledge and understanding of commercial and consumer loan documentation and third party due diligence, such as real estate appraisals and environmental reports Ability to analyze financial reports and statements Proficient computer skills including use of Microsoft Office (Word, Excel, & Outlook) Excellent listening, verbal and written communication skills. Familiarity with related laws and compliance administration. Strong organizational, mathematical and problem-solving skills Detailed oriented, ability to manage priorities and workflow. Ability to maintain confidentiality. Solid analytical skills with a background in loan underwriting, administration, and operations desired. Physical Demands and Work Environment: Mobility sufficient to perform activities required of position, including travel to branch locations Manual dexterity for the functional operation of office equipment, such as computers, calculators, etc. Ability to actively engage in necessary communications with both internal and external customers. Company Benefit Offerings for eligible employees: Medical, Dental and Vision insurance offered 1 st of the month following 30 days of employment Paid Time Off (PTO) starts at 3 weeks per calendar year (prorated for new hires based on start date) 12 Paid Holidays (including Birthday) 401K retirement plan with up to a 4% Company match and immediate vesting Tuition Reimbursement Employer paid life insurance Employer paid disability insurance Voluntary life and disability insurance Employee Assistance Program Employee Discounts and Perks Compensation: The posted pay range for this position reflects a good faith estimate. Actual compensation offered may vary based on factors such as relevant experience, skills, internal equity, tenure, performance and location. Queenstown Bank is an Equal Opportunity Employer, including protected Veterans and individuals with Disabilities. Queenstown Bank is an E-Verify participant.

Job Description Come Join a Team that is Working Together to Enhance the Lives of our Colleagues , Customers and the Community Every Day! This Customer Service Representative (CSR) role will travel among our 9 branches along Maryland's Eastern Shore, within these counties: Queen Anne, Talbot, Dorchester and Caroline This position is responsible for delivering exceptional service, building and expanding strong relationships with our customers and supporting various operational needs of customers. Duties and Responsibilities: Build relationships by developing trust and engaging in conversations to understand customers' financial needs and uncovering opportunities to grow their relationships. Open a variety of new accounts for customers including checking, IRA's, and CD's; Providing information and answering questions regarding interest rates, fees, and bank policies. Handle account servicing requests including stop payment requests, wire transfers, dormant account reactivation, address changes, travel notifications, research, and ATM/Debit card orders. Educate customers on digital services to deepen their understanding of alternative service opportunities and fraud solutions. Work closely with colleagues throughout the bank to achieve branch goals and provide an exceptional customer experience. Support CSAs as needed by processing customer transactions. Follow all banking regulations, security and operational procedures to protect customers and bank assets. Make decisions when questionable items are presented for cashing. Provide support to less experienced branch staff members. Comply with and work toward branch goals to achieve or exceed branch growth potential. Adheres to Bank policies and procedures required by federal and state statutes, laws and regulatory rules. Adheres to Company's Safety and Security Policies and Procedures. Adheres to Company's behavioral standards and Core Values, which are Trust, Customer. Commitment, Teamwork, Excellence and Performance. Performs other duties as assigned by management. Qualifications (Knowledge, Skills, Abilities, Education and Experience): High school diploma or GED. One year of banking customer service required. Demonstrated understanding of branch operation activities, terminology, products, and services Basic knowledge of related state and federal banking compliance regulations, and other Bank operational policies. Strong computer skills to include database and Microsoft Office. Ability to work independently and as a team member. Detail oriented. Basic math skills to include the ability to calculate interest and balance accounts. Excellent communication skills Good organizational and time management skills. Ability to apply good judgement to carry out instructions, interpret documents, understand procedures, write reports and correspondence. Physical Demands and Work Environment: Mobility sufficient to perform activities required of position, including travel to branch locations Manual dexterity for the functional operation of office equipment, such as computers, calculators, etc. Ability to actively engage in necessary communications with internal and external customers. Company Benefit Offerings for eligible employees: Medical, Dental and Vision insurance offered 1st of the month following 30 days of employment Paid Time Off (PTO) starts at 3 weeks per calendar year (prorated for new hires based on start date) 12 Paid Holidays (including Birthday) 401K retirement plan with up to a 4% Company match and immediate vesting Tuition Reimbursement Employer paid life insurance Employer paid disability insurance Voluntary life and disability insurance Employee Assistance Program Employee Discounts and Perks Compensation: The posted pay range for this position reflects a good faith estimate. The posted pay range includes a $1.00 per hour Flex stipend for travel. Actual compensation offered may vary based on factors such as relevant experience, skills, internal equity, tenure, performance and location. Queenstown Bank is an Equal Opportunity Employer, including protected Veterans and individuals with Disabilities. Queenstown Bank is an E-Verify participant.