Seasonal Admin Temp - Special Assignment Clerk
Auto req ID: 303795BR Position Type: Full time Employee Type: Non-Exempt Job Summary Responsible for performing the clerical and administrative functions for any or all hub and station operational areas, including linehaul, records management, quality assurance and customer service. Tends to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. Serves as a customer's first line of contact for a variety of issues. Essential Functions * Additional Linehaul essential functions: * Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager * Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system * Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues * Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review * Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution *
Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone * Reviews, researches and/or enters data in various systems to support respective functional area * Compiles data and provides various regular and adhoc reports to management for review and determination * Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues * Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review * Provides clerical support to various management and operational functions, including, but not l
$29k-38k yearly est.