Inside Optimization Specialist - Customer Service - (Vet Tech) - Central
Iqvia Holdings Inc. 4.7
Iqvia Holdings Inc. job in Kansas City, MO
Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize that our employees are crucial to our mission's success and have been acknowledged as a fantastic workplace. At IQVIA, we provide benefits and programs to empower you to develop and advance in your career. We are particularly interested in attracting individuals with drive and initiative, individuals who are ready to propel their careers forward and contribute to driving performance.
As a global leader in commercial solutions, IQVIA is dedicated to delivering impact both nationally and internationally. Our collaborative teams play a vital role in ensuring that biopharmaceuticals, medical devices, and patient support services reach those who need them. We offer valuable insights to customers and demonstrate product value to payers, physicians, and patients. Whether acting as a sales force to physicians or providing education to patients or prescribers, you can contribute to delivering real-world medical breakthroughs with the right experience. Explore the possibilities and be part of shaping a healthier future with us.
The Inside Optimization Representative will educate and inform end-users of safe and effective use of products across multiple portfolios. Provide professional clinical support to customers in a hospital/operating room environment calling on physicians, nurses, and other non-clinical providers, through education and training. You will quickly become an extension and work collaboratively with our client's field sales organization. This role requires collaboration with sales teams to build clinical credibility and peer rapport with customers. Pivotal to your success will be your ability to develop effective working relationships with the customers in your territory, with whom you'll interact on a regular basis. This role will also be responsible for providing analytics as well deploying resources to non-clinical stakeholders. Your primary focus will be in-servicing, education and analytics.
Qualifications/Experience
* 4-year degree from an accredited college or university preferred
* Minimum of 1-2 years' experience in MedTech, Pharmaceutical Sales or B2B Sales preferred
* Vet Tech experience is highly preferred
* Ability to manage an assigned territory
* Exceptional verbal and written communication skills, action oriented, driven for results, adaptability
* Ability to apply technical/scientific knowledge
* Must set high goals and standards of performance, be a self-starter, be able to work independently
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team
* Strong MS Office, Word, Excel skills
Competencies
* Ability to promote the client's Medtech team's culture through positive, ongoing customer relationships
* This position also requires the ability to develop strong relationships with customers, both clinical and non-clinical, and within the client's Medtech team
* Must have the ability to work both as a partner with sales representative and autonomously, as needed
* The ability to display decisiveness and an understanding of business acumen in clinical situations is required
* Must be highly organized and possess strong communication skills
* Employee performance will be compared with other Optimization Specialists; feedback provided accordingly
* This position is bonus eligible, and the employee's ability to meet the above requirements has a direct impact on this compensation
#LI-CES
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is $30-33 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
$30-33 hourly 10d ago
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Customer Support Representative
Iqvia 4.7
Iqvia job in Kansas City, MO
**Accountabilities** This role includes responsibility for providing prompt, professional and courteous customer service as well as resolving complex customer issues for service notifications. This individual is responsible for rendering judgment and taking appropriate action to ensure customer satisfaction. Individual will apply technical and professional knowledge so that customers' requests can be responded to accurately and immediately.
**Responsibilities may include:**
· Taking an average daily call volume that meets or exceeds department service quality standards
· Managing incoming requests through group queue system
· Proactively managing and prioritizing customer requests
· Rendering judgment and taking appropriate action to ensure customer satisfaction
· Participating with management in personal and departmental goal-setting and seeing them though to completion
· Representing Service Contracts at various levels of interdepartmental meetings and projects as assigned
· Maintaining current knowledge of BD CareFusion Infusion products, applicable policies and procedures, and purchase acquisition/marketing programs
**Expectations for success in the role**
· Maintains high standards of professionalism and integrity
· Demonstrates strong organizational skills and time management skills
· Has a positive attitude and great customer service skills
· Must be flexible and adaptable - ability to complete a task under one role and immediately shift to another role within the job family
· Prioritizes work effectively, handles multiple tasks efficiently, and seeks assistance with task management as appropriate
· Demonstrates working knowledge of business processes and product/service features offered
· Interprets and applies systems knowledge and tools to manage customer requests
· Coordinates problem resolution with team and other departments
· Effectively offers internal and external customers alternative solutions based on available tools and information
· Works with moderate supervision/guidance and is accountable for individual results that impact the team
· Proactively communicates and proposes innovative solutions to management
· Applies developed knowledge and skills in own area with opportunity in acquiring/expanding higher level skills
These are only minimum qualifications for this position at this grade level. Other factors are taken into consideration when deciding what position and grade level to place an employee such as attitude, competency, special skills and company need.
**Qualifications**
· Bachelors degree (B.A) in Business Administration and greater than 2 years experience in customer care; or equivalent combination of education and experience
· High School diploma required
· Strong written and verbal Communication skills
· Excellent technical skills: Microsoft Office Suite (Excel, Outlook & Word)
· Experience working in SAP/CRM, Salesforce.com, and QlikView is a plus
· Knowledge of the Healthcare industry
· Positive attitude and strong work ethic
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is 27.00-29.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
$36k-45k yearly est. 7d ago
Senior Supply Chain Analyst
Abbott 4.7
Kansas City, KS job
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:
Senior Supply Chain Analyst
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:
Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with high employer contribution.
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
The position of Senior Supply Chain Analyst is part of our Toxicology Workplace Services business located in our Kansas City, MO, Richmond, VA or Lake Forest IL office. This role is responsible for planning and managing inventory levels of finished goods that currently flow through our Workplace Services business. The Supply Chain Specialist will report up through our Network & Supply Chain Operations function. This role will work closely with Commercial, Vendors, Manufacturing and Procurement across multiple sites and ERPs.
What You'll Work On
Liaise with Commercial colleagues to understand demand requirements and the impact of events that will influence future demand
Determine proper inventory levels to be maintained for each SKU based upon appropriate planning factors (e.g. lead time, shelf life, variability in demand and supply)
Analyze inventory position and demand to ensure correct inventory levels are maintained
Create and process purchase orders for direct and indirect materials, following documented procurement processes
Monitor and report supplier performance
Communicate purchase order status with Management and Stakeholders while managing orders through completion, and execute closures once fulfilled
Interact with suppliers and is responsible for maintaining and enhancing good business relationships between Abbott and suppliers, communicating component specifications to suppliers
Update vendor performance data and support the development of supplier scorecards and Service Level Agreements (SLA)
Required Qualifications
Bachelor's degree and 5 or more years of relevant professional experience OR 9 or more years of an equivalent combination of professional experience and education
Professional experience in supply chain or operations
Experience working with ERP applications (e.g., Sage, Great Plains, SAP, etc.)
General knowledge and application of procurement concepts, procedures, and practices
Ability to adequately perform tasks and work within a quality system environment, as this position directly impacts our business's compliance with governmental regulations
Ability to travel up to 25%, as needed
Preferred Qualifications
Experience in order management and fulfillment, logistics, and inventory planning is a plus
High level of critical thinking, analytical and problem-solving ability
Demonstrated resourcefulness, initiative and results-oriented capabilities
Ability to work independently and with minimal supervision
Ability to work collaborate with numerous functions, build consensus across functional and geographic boundaries
Ability to work in a fast-paced environment with high complexity
Ability to build relationships with internal stakeholders and collaborate on shared outcomes
Excellent written and verbal communication skills both with internal and external stakeholders
Ability to translate complex information to insights and actions for executive stakeholders
Proficiency in Microsoft PowerPoint and Excel
Proficiency in ERP system(s)
APICS certification preferred
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: **********************
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at *************** on Facebook at *********************** and on Twitter @AbbottNews.
The base pay for this position is
$78,000.00 - $156,000.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:Supply ChainDIVISION:TOX ARDx ToxicologyLOCATION:United States > Kansas City : 8140 Ward ParkwayADDITIONAL LOCATIONS:United States > Lake Forest : J55, United States > Richmond : 9201 Arboretum ParkwayWORK SHIFT:StandardTRAVEL:Yes, 25 % of the TimeMEDICAL SURVEILLANCE:Not ApplicableSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: ************************************************************ EEO is the Law link - Espanol: ************************************************************
$78k-156k yearly Auto-Apply 15d ago
Site Research Assistant - Kansas City, MO
Iqvia 4.7
Iqvia job in Kansas City, MO
Job Title: Research Assistant
Work Set-Up: On-site Scheduled Weekly Hours: 20 Hours
We are seeking a detail-oriented Research Assistant to support clinical trial activities in compliance with all applicable regulations. This role requires strong organizational skills, logical thinking, adaptability, and excellent interpersonal and team-building abilities.
Key Responsibilities:
EDC entry and query resolution
Maintain regulatory binder and ensure compliance with documentation standards
Schedule and coordinate subject visits and procedures
Develop strong working relationships and maintain effective communication with study team members
Build trust and respect with investigators and office staff
Assist with screening, recruiting, and enrolling research subjects
Perform patient/research participant scheduling and collect history
Coordinate follow-up care and laboratory procedures
Adhere to IRB-approved protocols and assist in informed consent processes
Support the safety of research subjects
Comply with company and Sponsor policies, SOPs, and guidelines
Qualifications:
Minimum of an associate's degree or equivalent education and experience
At least 1 year of experience in a clinical research setting preferred
Working knowledge of clinical trials and Good Clinical Practices (GCP)
Familiarity with protocol-specific procedures, consent forms, and study schedules
Proficiency in EDC entry and query resolution
Experience in visit scheduling and regulatory binder upkeep
Strong attention to detail and ability to prioritize tasks
Excellent communication and relationship-building skills
Applicable certifications and licenses as required by company, state, or regulatory bodies
Please note: This position is not eligible for sponsorship.
#LI-CES #LI-DNP #LI-HCP #ONSITE
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is $25.00-$39.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
$25-39 hourly Auto-Apply 35d ago
Field Specialist/Surgical Tech Educator - Kansas City KS
Iqvia 4.7
Iqvia job in Kansas City, KS
We are excited to announce that we are looking for a **Field Specialist/Surgical Tech Educator** to join our team of over 10,000 global field representatives in several regions making over 20 million product details annually for our pharmaceutical and biotech clients.
The **Field Specialist/** **Surgical Tech Educator** will educate and inform end-users of safe and effective use of products across multiple portfolios. Provide professional clinical support to customers in a hospital/operating room environment calling on physicians, nurses, and other non-clinical providers, through education and training. You will quickly become an extension and work collaboratively with our client's field sales organization. This role requires collaboration with sales teams to build clinical credibility and peer rapport with customers. Pivotal to your success will be your ability to develop effective working relationships with the customers in your territory, with whom you'll interact on a regular basis. This role will also be responsible for providing analytics as well deploying resources to non-clinical stakeholders. **Your primary focus will be in-servicing, education and analytics.**
**Qualifications/Experience - Required**
+ 4-year bachelor's degree required
+ A minimum of 2-3 years of clinical experience in Medical Sales or Surgical Tech required
**Qualifications/Experience - Preferred**
+ Operating Room Surgical Technologist certification preferred
+ 3 -5 years of clinical experience in Medical Sales or Surgical Tech experience preferred
+ Strong group presentation skills and experience in presenting clinical education
+ Surgical leadership/management
+ Assertive, ability to work independently and uncover opportunities
+ Ability to plan and deliver formal presentations (large and small groups)
+ Excellent written and verbal communication and organizational planning skills, including time and territory management and structured thinking in clinical procedure settings
+ Analytical proficiency
+ Strong MS Office, Word, Excel skill
**Competencies**
+ Ability to promote the client's Medtech team's culture through positive, ongoing customer relationships
+ This position also requires the ability to develop strong relationships with customers, both clinical and non-clinical, and within the client's Medtech team
+ Must have the ability to work both as a partner with sales representative and autonomously in the field, as needed
+ The ability to display decisiveness and an understanding of business acumen in clinical situations is required
+ Must be highly organized and possess strong communication skills
+ Employee performance will be compared with other clinical Specialists; feedback provided accordingly
+ Candidates must have a valid driver's license
+ As a salaried position, the hours are not restricted to "normal business hours" and ability to work flexible hours during days, nights and/or weekends as necessary is required.
+ Travel is required as part of the position (approx. 50%)
+ This position is bonus eligible, and the employee's ability to meet the above requirements has a direct impact on this compensation
\#LI-CES
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is $70,000 - $80,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
$70k-80k yearly 8d ago
Sr. CRA, Sponsor Aligned, Oncology
Iqvia 4.7
Iqvia job in Overland Park, KS
Join our dynamic team as a Clinical Research Associate! You'll play a pivotal role in monitoring and managing clinical trial sites to ensure compliance with study protocols, regulations, and sponsor requirements. Be at the forefront of groundbreaking cancer research and make a real impact on patients' lives.
Key Responsibilities
Site Monitoring Visits: Conduct selection, initiation, monitoring, and close-out visits in line with GCP and ICH guidelines.
Subject Recruitment: Collaborate with sites to develop and track recruitment plans, ensuring project needs are met.
Training & Communication: Provide protocol and study training to sites, maintaining regular communication to manage expectations and address issues.
Quality Assurance: Assess site practices for protocol adherence and regulatory compliance, escalating quality issues as needed.
Study Progress Management: Oversee regulatory submissions, recruitment, enrollment, CRF completion, and data query resolution. Support start-up phases as required.
Documentation: Ensure all site documents are filed in the Trial Master File (TMF) and Investigator's Site File (ISF) per GCP/ICH and local regulations.
Reporting: Generate visit reports, follow-up letters, and other necessary documentation.
Mentorship: Mentor clinical staff through co-monitoring and training visits.
Collaboration: Work closely with study team members to support project execution.
Qualifications
Education: BS degree required; a degree in a scientific discipline or healthcare is preferred.
Experience: 3+ years of on site oncology monitoring experience strongly preferred. 1.5+ years of oncology monitoring experience can be considered. Phase 1 oncology experience is required.
Skills:
Proficient in GCP and ICH guidelines.
Strong therapeutic and protocol knowledge in Phase 1 oncology trials.
Excellent computer skills, including Microsoft Office and mobile devices.
Effective communication, organizational, and problem-solving abilities.
Strong time management skills.
Ability to build and maintain effective working relationships.
Why Join Us?
Be part of a team that's pushing the boundaries of cancer research. You'll have the opportunity to work on cutting-edge Phase 1 oncology trials, collaborate with top professionals in the field, and contribute to life-changing advancements in cancer treatment. If you're passionate about making a difference and have the expertise we're looking for, we'd love to hear from you!
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role, when annualized, is $57,500.00 - $226,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
$56k-74k yearly est. Auto-Apply 60d+ ago
Medical Review Officer
Abbott 4.7
Kansas City, MO job
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
**WORKING AT ABBOTT:**
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:
+ Career development with an international company where you can grow the career you dream of.
+ Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
+ An excellent retirement savings plan with high employer contribution
+ Tuition reimbursement, the Freedom 2 Save (******************************************************************************************************* student debt program and FreeU (*************************************************************************************************************** education benefit - an affordable and convenient path to getting a bachelor's degree
+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
**THE OPPORTUNITY:**
Diagnostic testing is a compass, providing information that helps in the prevention, diagnosis and treatment of a range of health conditions.
Abbott's life-changing tests and diagnostic tools give you accurate, timely information to better manage your health. We're empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.
We have an exciting opportunity for a Medical Review Officer within our Toxicology BU of Abbott Rapid Diagnostics division located in Kansas City, MO. In this role, the Medical Review Officer is responsible for accuracy and integrity of the Workplace Solutions drug testing review process. The MRO communicates directly with donors, laboratories and pharmacies to determine if there are factors which would explain drug test results that were confirmed to be positive or invalid and uses experience, expertise and clinical judgment to determine final drug test results.
**WHAT YOU'LL WORK ON:**
The Medical Review Officer will be part of an elite group of personnel providing support to Abbott Rapid Diagnostics, Workplace Solutions clients. This support includes, but is not limited to:
+ Provide subject matter expertise in executing MRO Services across Workplace Solutions broad customer base.
+ Work closely with MRO staff and MROA support to uphold and preserve the integrity of the medical review process. Participate in process improvement discussions, in partnership with Workplace Operations Leadership.
+ Interpret and report results of drug testing for Department of Transportation (DOT), federal, and non-DOT clients consistent with Federal and DOT statutes and regulations and/or Workplace Solutions written Standard Operating Procedures.
+ Review documentation for possible errors, interview donors who have non-negative results over the phone and determine if a legitimate medical explanation exists to explain a non-negative lab report.
+ Review and sign-off on administrative documents that require MRO review, such as memorandums to correct errors, prescription faxes, and medical records.
+ Exercise physician experience, MRO expertise and clinical judgment in decision making regarding final drug test results.
+ Highly accountable for upholding DOT regulated standards across all drug test result reviews. Final drug test results, as released by the MRO, determine employment status and safety considerations/requirements across Workplace customers.
+ Provide feedback to laboratory and collection site representatives regarding performance problems, as needed.
+ Provide feedback to clients and tested persons on problem cases, in a client-facing capacity as a representative of Abbott's MRO leadership team.
+ Consult with federal agency representatives on issues. Provide information to federal agency representatives on reviewed cases.
+ Maintain required MRO records and ensure audit readiness.
+ Keep up to date on changes in applicable Federal and DOT laws, regulations and state laws.
+ Participate in the development of annual Medical Services and Drug & Alcohol Testing Services Department goals and objectives
+ Ensure adherence to applicable Abbott Rapid Diagnostics Quality policies & procedures
+ Other duties as assigned
**QUALIFICATIONS:**
+ Doctor of Medicine (MD) or Osteopathy (DO)
+ Current Medical Review Officer (AAMRO) or MRO Certification Council (MROCC) Certification
+ 5+ years practice experience minimum in Occupational health settings
+ Current license to practice medicine in the United States
**COMPETENCIES:**
+ Advanced ability to understand and interpret DOT/FMCSA medical examination regulations/guidelines
+ Deep knowledge of DOT/HHS regulations and occupational health guidelines
+ Advanced ability to communicate ideas.
+ Advanced verbal and written communication skills.
+ Composure and tact when communicating with individuals of varying education levels and professional statuses.
+ Strong technical aptitude and ability to learn and utilize internal applications.
+ Demonstrated interpersonal and collaboration skills
+ Ability to partner with other employees and supervisors
+ Ability to provide input and recommendations on operations
APPLY NOW (****************************** **:**
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: ********************** (http://**********************/pages/candidate.aspx)
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at ************** , on Facebook at *********************** and on Twitter @AbbottNews and @AbbottGlobal
The base pay for this position is $149,300.00 - $298,700.00. In specific locations, the pay range may vary from the range posted.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call ************ or email ******************
$149.3k-298.7k yearly 49d ago
Clinical Trial Educator - Licensed Medical Professionals
Iqvia 4.7
Iqvia job in Overland Park, KS
The Clinical Trial Educator (CTE) will provide information and education on clinical trial inclusion and exclusion criteria to trial coordinators and healthcare providers. The Clinical Trial Educator will provide in-service presentations with the goal to increase patient enrollment. The CTE works in partnership with CRAs and other field-based medical teams for optimal trial execution, developing tailored recruitment plans. This position also requires the Clinical Trial Educator to work with referring physicians and develop referral networks to support the sites, as well as work with support groups in the therapeutic area. This is a full time, field-based position, up to 75% nationwide travel.
Qualifications/Experience:
Required:
+ Bachelor's degree (minimum)
+ Clinical research experience
+ Active license or credential in one of the following:
+ MD - Medical Doctor
+ DO - Doctor of Osteopathic Medicine
+ RN - Registered Nurse
+ NP - Nurse Practitioner
+ PA - Physician Assistant
+ Pharmacist - RPh or PharmD
+ Occupational Therapist
+ Physical Therapist
+ Respiratory Therapist
Preferred:
+ Certified Clinical Research Coordinator (CCRC)
+ 2+ years of experience as a Clinical Trial Educator or in healthcare education
+ Experience in community engagement and diversity in clinical trials
+ Business experience and customer service skills
+ Strong technology, administrative, and presentation skills
+ Excellent oral and written communication
+ Proven ability to conduct referral outreach, chart reviews, and data abstraction
+ Ability to work independently and coordinate across functions
+ Willingness to travel up to 75%, including overnight stays
Competencies:
- Demonstrated analytical skills
- Demonstrated Business Acumen
- Demonstrated success in persuasion, influence, and negotiation skills
- Demonstrated leadership ability
- Demonstrated ability to apply technical/scientific knowledge
- Flexibility to learn new products over time
- Knowledge of and experience with the selling process
- Initiative & execution-oriented
**IQVIA is an EEO Employer -** **Minorities/Females/Protected** **Veterans/Disabled**
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role, when annualized, is $62,300.00 - $155,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
$54k-66k yearly est. 60d+ ago
Lead, Clinic Solutions
Abbott 4.7
Kansas City, KS job
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:
Lead, Clinic Solutions
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:
Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with high employer contribution.
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
eScreen, Inc. is the largest technology-enabled Third-Party Administrator (TPA) in the country, providing employment drug screening and occupational health services (vision, audio, vaccinations, TB, titer, DOT/non-DOT Physicals, etc.) at our 5,800+ occupational health clinics across the country through our web-based scheduling/result reporting software. eScreen, Inc. part of Abbott's Rapid Diagnostic Division.
Our location in Kansas City, MO, currently has an opportunity for a Clinic Solutions Lead. This seasoned lead will be responsible for managing our existing Channel partners to drive key strategic initiatives and new incremental growth. Provide accurate and timely technical information, advice, and assistance regarding the organization's products and services before, during, and after a transaction to maintain and improve the organization's customer relationships.
What You'll Work On
Demonstrate drive to provide outstanding customer service with clear verbal and written communications.
Act as an extension of the leadership team, handling escalations and supporting strategic initiatives.
Identify and interpret appropriate steps to resolve the need of the customer.
Oversee multiple, concurrent customer implementations and projects across various products.
Mentor and train Clinic Account Representatives (CARs) and assist with SOP updates and process improvements.
Conduct quality audits, manage QA processes, and ensure compliance with training and job requirements.
Analyze complex data sets to support business objectives and identify trends in customer experience and resource utilization.
Collaborate daily with internal teams and upper management to resolve issues and drive innovation.
Recommend and implement process changes to enhance productivity and customer satisfaction.
Make necessary corrections to information entered to ensure problem resolution.
Deescalate the issues and provide satisfactory solutions.
Flexibility to operate in several systems or platforms and balance tasks throughout the workday.
Ability to multitask in handling customers on various reporting platforms.
Fostering a customer service culture that strives for 100% customer satisfaction.
Required Qualifications
Bachelor's degree or equivalent experience in customer-facing roles
3-5 years of experience in client success or similar customer-facing roles
Proficiency in Microsoft Office Suite
Demonstrated ability to participate in complex projects with cross-functional teams
Preferred Qualifications
General knowledge of Occupational Health Services is a plus
Knowledge of diagnostic testing, point-of-care testing, infectious disease, and/or toxicology
Strong analytical, communication, and problem-solving skills
Experience with Salesforce
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: **********************
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at *************** on Facebook at *********************** and on Twitter @AbbottNews.
The base pay for this position is
$50,000.00 - $100,000.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:Support ServicesDIVISION:TOX ARDx ToxicologyLOCATION:United States > Kansas City : 8140 Ward ParkwayADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:NoMEDICAL SURVEILLANCE:Not ApplicableSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: ************************************************************ EEO is the Law link - Espanol: ************************************************************
$50k-100k yearly Auto-Apply 51d ago
Senior Supervisor, Clinical Review
Abbott 4.7
Kansas City, KS job
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:
Senior Supervisor, Clinical Review
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:
Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
Abbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for the treatment and management of diseases and other conditions.
On-site role in Kansas City, Missouri
The Senior Supervisor, Clinical Review position is part of our Rapid Diagnostics business. This role is responsible for hiring, training, and providing direction to a team of 15-20 Occupational Health Services (OHS) staff members performing clinical and MRO review. Additionally, the Senior Supervisor will develop and monitor KPIs, ensure productivity, and maintain compliance with all regulatory requirements.
What You'll Do
Ensures the use of standardized and consistent Occupational Health Services clinical review and general client processes
Act as subject matter expert in the following medical field(s) and areas of expertise; Occupational Health Service standards and delivery to include all current OHS standard services, applicable OSHA regulations, applicable CDC recommendations, DOT/FMCSA medical examination regulations and recommendations, Preventive Health and Wellness service delivery
Evaluate trends in Turn-Around Time (TAT), cancellation rates, no-show rates, and incomplete event follow-up with ability to manage through trends in order to meet service level expectations; and provides reporting as needed to run the department.
Perform all managerial duties including (but not limited to) staff hiring, training, project management, goal tracking, performance review, career development, and daily supervision over designated department personnel.
Responsible for monitoring team members' completion of assigned daily work and associated turnaround time for work performed.
Serve as primary contact for escalation of any issues to be addressed. Responsible for ensuring resolution of escalated issues, with communication to client. Escalate all unresolved issues to supervisor.
Responsible for client and department specific weekly/monthly reporting as assigned by supervisor.
Exceptional organizational, planning and project management skills.
Coordinate with Workforce Management team to review volumes, skill sets and schedules to efficiently process customer requests and optimize staffing.
Knowledgeable in all aspects of drug testing regulatory requirements.
Partner with internal leaders to develop training, outline job duties and create SOPs.
Demonstrates effective change leadership.
Track key metrics and SLAs and develop plan of improvement for any metrics that consistently are missing the target.
Ensure that departmental and individual Performance, Quality, Financial and Service Levels are met.
Keeps the organization's vision and values at the forefront of decision making and action.
Establish and maintain an internal communication reporting cadence.
Provides constructive feedback and develops tailored growth plans to support ongoing leadership development within the organization.
Required Qualifications
Bachelor's degree in nursing or another related field.
Occupational nursing experience preferred.
Familiarity with and understanding of DOT drug testing and occupational health regulations.
Leadership skills with the ability to support a team in a busy and sometimes pressured environment.
Exceptional organizational, planning and project management skills.
Excellent verbal, written and communication skills.
Previous experience of managing and resolving customer queries in a timely manner.
Preferred
Completion of NRCME training preferred or within first year of employment
Certified Occupational Health Nurse (preferred) OR
Certified Nurse Case Manager (preferred)
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: **********************
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at *************** on Facebook at ************************ and on Twitter @AbbottNews.
The base pay for this position is
$78,000.00 - $156,000.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:EngineeringDIVISION:TOX ARDx ToxicologyLOCATION:United States > Kansas City : 8140 Ward ParkwayADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Not specified MEDICAL SURVEILLANCE:Not ApplicableSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: ************************************************************ EEO is the Law link - Espanol: ************************************************************
$78k-156k yearly Auto-Apply 36d ago
Clinical Research Associate, Full Service
Iqvia Holdings Inc. 4.7
Iqvia Holdings Inc. job in Overland Park, KS
As you develop your career as a CRA, this role offers you the opportunity to plan and progress your career in the direction you choose. At IQVIA, we do not believe in a 'career ceiling.' You can make the Senior CRA role a stepping-stone into wider opportunities like operations management, dedicated customer solutions, and project management. And you won't do it alone - you will have dedicated mentoring and receive structured quarterly reviews on performance, promotion and bonus awards.Award winning and innovative, we will give you access to cutting-edge in-house technology, allowing you to work on global projects but with a regional / home state travel remit, so no need for national travel in certain countries. You will be building a smart and flexible career with no limits.
While projects vary, your typical responsibilities might include:
* Performing site selection, initiation, monitoring and close-out visits, plus maintaining appropriate documentation
* Supporting the development of a subject recruitment plan
* Establishing regular lines of communication plus administering protocol and related study training to assigned sites
* Evaluating the quality and integrity of site practices - escalating quality issues as appropriate
* Managing progress by tracking regulatory submissions, recruitment, case report form (CRF) completion, and data query resolution
You will need to be comfortable collaborating and communicating with a variety of colleagues and customers. Ideally, you will also have a good basic knowledge of applicable clinical research regulatory requirements.You should have:
* A Bachelor's degree in a health care or other scientific discipline or educational equivalent
* At least two years of on-site monitoring experience
* Alternatively, you should have an equivalent combination of education, training and experience
If you want to make an impact in the global research market, where we are working to make a real difference in patient health, we ask you to
$77k-102k yearly est. 10d ago
Field Nurse Educator -Lowell, MA
Iqvia Holdings Inc. 4.7
Iqvia Holdings Inc. job in Lawrence, KS
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma get medicines for the people who need them. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians, and patients. A significant part of our business is acting as the biopharma sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.
We are excited to announce that currently we are looking for a Nurse Educator to join our team of over 10,000 global field personnel supporting our pharmaceutical and biotech clients.
Nurse Educator
Patients are at the center of our business strategies. The Nurse Educator Program is an educational based program designed as a resource for patients living with chronic diseases that have been prescribed specific medications. Nurse Educators provide education about specific disease treatments, and resources to help patients better begin and manage their disease state and resources associated with their prescribed medication. Nurse Educators are responsible for participating in one-on-one communications with patients. The Nurse Educator interacts with enrolled patients in person, by telephone, video platforms, email and SMS strictly following the guidelines of the program. Since the program is strictly educational based, Nurse Educators do not provide medical advice or work clinically within this role.
The Nurse Educator will:
* Coordinate and facilitate the connection between patients and program approved, patient-based resources.
* Provide direct educational training to patients on specific disease states and assigned medication.
* Ability to support multiple disease states and medications as needed
* Provide patient-focused education to promote behavioral change for the empowerment of patients to improve specific treatment compliance
* Foster appropriate dialogue between patient and health care provider
Job Qualifications:
* Bachelor's degree and/or BSN preferred
* RN licensure required in state of residency - compact multi-state license as available per state
* Current nursing license in good standing
* 5 + yrs. clinical experience in healthcare to include hospital, home health, pharmaceutical or biotech
* Nurse educator experience preferred
* Bilingual in English/Spanish preferred
* Valid driver's license required
* Ambassador must live in the designed territory as determined by the business
* Direct interaction with patients and support for persistence and compliance
* Knowledge of clinical data and pharmacology
* Demonstrated time management skills; planning and prioritization skills; ability to multi-task and maintain prioritization of key projects and deadlines
* Demonstrated effective presentation skills; ability to motivate others; excellent interpersonal (written and verbal) skills with demonstrated effectiveness to work cross functional and independently
* Demonstrated ability to develop, follow and execute developed plans in an independent environment
* Dedicated home workspace
* Demonstrated ability to effectively build positive relationships both internally & externally
* Demonstrated ability to be adaptable to changing work environments and responsibilities
* Fully competent in MS Office (Word, Excel, PowerPoint) and iPad technology
* Flexibility to work weekends and evenings
* Traveling up to 60-70%
* Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated
* Annual salary + car allowance + ability to earn bonus
#LI-CES
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is $95,000-$105,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
$95k-105k yearly 10d ago
Transplant Key Account Manager - Memphis TN
Iqvia Holdings Inc. 4.7
Iqvia Holdings Inc. job in Kansas City, MO
As the only global provider of commercial solutions, IQVIA understands what it takes to deliver nationally and internationally. Our teams help biopharma, medical device and diagnostic companies deliver meaningful product information to clinicians to improve patient care. We help customers gain insight and access to their markets and ultimately demonstrate their product's value to payers, physicians, and patients. A significant part of our business is acting as the company's sales force to physicians or providing nurses to educate patients or prescribers. With the right experience, you can help deliver medical breakthroughs in the real world.
IQVIA has the world's largest Commercial Sales & Medical Solutions (CSMS) organization dedicated to the launch and marketing of pharmaceutical and medical products. With a focus on providing talent for field/inside sales, medical device support, clinical support, and medical affairs our CSMS division has 10,000+ field professionals in more than 30 countries addressing physician and patient needs.
This is an exciting opportunity to join IQVIA as a Transplant Oncology/Hematology Key Account Manager to drive sales for a new and exciting startup company in the Transplant Oncology/Hematology market.
The Transplant Oncology/Hematology Key Account Manager will be assigned a territory as part of a national team to educate and sell a new transplant therapeutic.
In this role, you will convey complex clinical, access & reimbursement information to customers and key stakeholders so that all appropriate patients can benefit from therapy. You must be able to utilize strong interpersonal skills to establish relationships of trust that allow for directed probing to uncover the customer's needs and develop solutions within the company framework that meet these needs. This position works closely with cross functional peers to ensure that company suite of services is made available as appropriate.
Qualifications:
* Bachelor's degree (BA/BS) from an accredited school required
* Minimum of 5 years of successful biotech/pharmaceutical sales experience required.
* Minimum of 3 years working in the Transplant or Hematology/Oncology market, preferably selling in hematology, required
* Proven track record of exceeding sales objectives
* Proven ability to communicate clinical message with customers
* High level of learning agility in support of multiple brands
* Prior experience working and collaborating in an account team environment
* Knowledge of the reimbursement and fulfillment pathway for specialty products
* Proven ability to examine business environment, interpret territory analytics and team insights to assess business opportunities and drive sales results
* Proven account management and selling skills focused on providing a high level of customer service and delivery of results
* Opportunistic, driven and proven ability to find ways to win in ambiguous environment
* Ability to travel a minimum of 50% overnight within continental US
Additional Requirements:
* Strong presentation and communication skills
* Entrepreneurial spirit and drive
* Strong planning,prioritization and organizational skills
* Proven and effective presentation skills across multiple channels (face to face, phone, and virtual engagement platforms)
* Excellent communications skills - both written and verbal
* Demonstrated analytical skills and business acumen
* Demonstrated problem solving
* Strong cross-functional teamwork skills
* A valid driver's license issued in one (1) of the fifty (50) United States is required
What's in it for you?
IQVIA offers a wide array of benefits to support our employees and their families. Best of all, we offer a comprehensive benefit plan that is effective day one! This includes, but is not limited to, Health, Dental, Vision, 401k, Tuition Assistance, and Discretionary Time Off. Ask your Recruiter for additional information.
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at **********************
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. **********************/eoe
As the COVID-19 virus continues to evolve, IQVIA's ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status. **********************/covid-19-vaccine-status
#LI-CES
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is $140,000 - $210,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
$68k-86k yearly est. 10d ago
CRA 2, Oncology, Full Service, IQVIA
Iqvia Holdings Inc. 4.7
Iqvia Holdings Inc. job in Kansas City, MO
IQVIA is seeking a CRA 2 with a minimum of 1.5 years of on-site oncology monitoring experience: Essential Functions Perform site monitoring visits (selection, initiation, monitoring and close-out visits) in accordance with contracted scope of work and regulatory requirements, i.e., Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines.
Work with sites to adapt, drive, and track subject recruitment plan in line with project needs to enhance predictability.
Administer protocol and related study training to assigned sites and establish regular lines of communication with sites to manage ongoing project expectations and issues.
Evaluate the quality and integrity of study site practices related to the proper conduct of the protocol and adherence to applicable regulations. Escalate quality issues as appropriate.
Manage the progress of assigned studies by tracking regulatory submissions and approvals, recruitment and enrollment, case report form (CRF) completion and submission, and data query generation and resolution. May support start-up phase.
Ensure copies/originals (as required) site documents are available for filing in the Trial Master File (TMF) and verify that the Investigator's Site File (ISF) is maintained in accordance with GCP and local regulatory requirements.
Create and maintain appropriate documentation regarding site management, monitoring visit findings and action plans by submitting regular visit reports, generating follow-up letters and other required study documentation.
Collaborate and liaise with study team members for project execution support as appropriate.
If applicable, may be accountable for supporting development of project subject recruitment plan on a per site basis.
If applicable, may be accountable for site financial management according to executed clinical trial agreement and retrieve invoices according to local requirement.
Education: Bachelor's Degree (Degree in scientific discipline or health care preferred)
Experience: 1.5 to 2 years of relevant CRA experience including on-site monitoring.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role, when annualized, is $87,200.00 - $169,300.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
$87.2k-169.3k yearly 10d ago
MedTech Clinical Educator - Registered Nurse (Per Diem), Kansas City, MO
Iqvia 4.7
Iqvia job in Kansas City, MO
We welcome you to apply if interested! You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7 minutes to complete.
Job Description:
Our RN Clinical Educators experience a unique opportunity to employ their clinical nursing expertise in a new way outside patient care, while continuing to collaborate with healthcare professionals and advocate for the well-being of patients through medical device technology. You will be responsible for training and educating Registered Nurses and Physicians on Patient and Hemodynamic monitors.
Your primary focus will be in-servicing and education only; no sales responsibilities, and no bedside care.
Per-diem position requiring travel and flexibility to work with your current schedule.
Average 1-2 assignments per month, ranging 3-5 days per assignment. Travel regionally and nationally to support customer needs.
This role is a great opportunity if you have a desire to expand your talents in clinical education
IQVIA takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.
Responsibilities:
Provide peer-to-peer education and in-servicing to nurses, physicians, and hospital staff to support medical device implementations
Assess customer-specific education needs and collaborate with staff to deliver a positive educational experience
Utilize clinical nursing expertise to answer questions and address concerns with the medical device
Provide updates, reports, and valuable feedback to client during and after in-service assignments
Job Requirements:
RN Degree - Associates required, Bachelor's preferred
Active and Unrestricted RN license required
3+ years experience in critical care (ICU or ER), in a hospital setting within the last 5 years required
Experience with hemodynamics and using pressure lines required
Ability to travel locally, regionally, and nationally required
Must be comfortable with basic software programs
Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated
Preferred experience:
Leadership experience (manager, educator, preceptor) can be helpful but is not required
You will have a flexible schedule, an opportunity to travel, grow and expand into new opportunities while earning supplemental income and learning the medical device industry.
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at **********************
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. **********************/eoe
As the COVID-19 virus continues to evolve, IQVIA's ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status. **********************/covid-19-vaccine-status
#LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is $50 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
$50 hourly Auto-Apply 32d ago
Field Specialist/Surgical Tech Educator - Kansas City KS
Iqvia Holdings Inc. 4.7
Iqvia Holdings Inc. job in Kansas City, MO
We are excited to announce that we are looking for a Field Specialist/Surgical Tech Educator to join our team of over 10,000 global field representatives in several regions making over 20 million product details annually for our pharmaceutical and biotech clients.
The Field Specialist/Surgical Tech Educator will educate and inform end-users of safe and effective use of products across multiple portfolios. Provide professional clinical support to customers in a hospital/operating room environment calling on physicians, nurses, and other non-clinical providers, through education and training. You will quickly become an extension and work collaboratively with our client's field sales organization. This role requires collaboration with sales teams to build clinical credibility and peer rapport with customers. Pivotal to your success will be your ability to develop effective working relationships with the customers in your territory, with whom you'll interact on a regular basis. This role will also be responsible for providing analytics as well deploying resources to non-clinical stakeholders. Your primary focus will be in-servicing, education and analytics.
Qualifications/Experience - Required
* 4-year bachelor's degree required
* A minimum of 2-3 years of clinical experience in Medical Sales or Surgical Tech required
Qualifications/Experience - Preferred
* Operating Room Surgical Technologist certification preferred
* 3 -5 years of clinical experience in Medical Sales or Surgical Tech experience preferred
* Strong group presentation skills and experience in presenting clinical education
* Surgical leadership/management
* Assertive, ability to work independently and uncover opportunities
* Ability to plan and deliver formal presentations (large and small groups)
* Excellent written and verbal communication and organizational planning skills, including time and territory management and structured thinking in clinical procedure settings
* Analytical proficiency
* Strong MS Office, Word, Excel skill
Competencies
* Ability to promote the client's Medtech team's culture through positive, ongoing customer relationships
* This position also requires the ability to develop strong relationships with customers, both clinical and non-clinical, and within the client's Medtech team
* Must have the ability to work both as a partner with sales representative and autonomously in the field, as needed
* The ability to display decisiveness and an understanding of business acumen in clinical situations is required
* Must be highly organized and possess strong communication skills
* Employee performance will be compared with other clinical Specialists; feedback provided accordingly
* Candidates must have a valid driver's license
* As a salaried position, the hours are not restricted to "normal business hours" and ability to work flexible hours during days, nights and/or weekends as necessary is required.
* Travel is required as part of the position (approx. 50%)
* This position is bonus eligible, and the employee's ability to meet the above requirements has a direct impact on this compensation
#LI-CES
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is $70,000 - $80,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
$70k-80k yearly 9d ago
Virtual Clinical Coordinator
Iqvia 4.7
Iqvia job in Lenexa, KS
MCRA is part of IQVIA MedTech. As a trusted CRO and advisory partner, IQVIA MedTech and MCRA deliver integrated lifecycle solutions for the medical device and diagnostics industry. Together, we support innovation from concept to commercialization, offering expertise in regulatory strategy, clinical trial design and execution, market access, and post-market optimization. Our teams combine deep therapeutic knowledge with advanced data and technology to help clients make smarter decisions and thrive in the market. Join our team to help shape the future of MedTech.OverviewThe Virtual Clinical Coordinator plays a critical role in supporting the execution of clinical research studies by coordinating and performing remote clinical activities in compliance with study protocols, Standard Operating Procedures (SOPs), and Good Clinical Practice (GCP). This role is responsible for performing a variety of clinical procedures to collect, record, report, and interpret patient data for individuals enrolled in or seeking enrollment in clinical studies.Responsibilities and Duties
Adhere to SOPs and Manual of Procedures when conducting all study-related activities to ensure compliance and consistency. This includes maintaining a working knowledge of study-specific software applications and equipment.
Collaborate with the research team and study sites to identify, recruit, and virtually enroll eligible patients for clinical trials.
Collect, maintain, and securely store all relevant data associated with clinical research trials in accordance with regulatory and organizational standards.
Educate potential participants about clinical research trials, including study requirements, and manage the informed consent process through virtual interactions.
Assist with participant study compliance by providing guidance and reminders to ensure adherence to protocol requirements.
Conduct follow-up activities for clinical trials while maintaining adherence to Good Clinical Practice (GCP) guidelines.
Ensure patient safety by monitoring participants, reporting adverse events promptly, and ensuring compliance with IRB-approved protocols.
Support the research participant call center as assigned, handling inquiries and providing assistance.
Maintain professionalism in all interactions with research participants to foster trust and engagement.
Assist with study equipment management and reporting, ensuring proper tracking, functionality, and documentation.
Communicate effectively with MCRA clinical affairs staff and clients, providing updates and support under the guidance of senior MCRA staff as needed.
Perform additional duties and projects as assigned to support the success of clinical research operations.
Required Knowledge, Skills, and Experience
Education: Bachelor's degree required (preferably in a life sciences or healthcare-related field)
Experience: Minimum of three years of experience as a Clinical Coordinator or in a comparable clinical research role
Strong attention to detail
Excellent verbal and written communication skills
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role, when annualized, is $38,500.00 - $96,100.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
$38.5k-96.1k yearly Auto-Apply 5d ago
Lead, Clinic Solutions
Abbott 4.7
Kansas City, MO job
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:
Lead, Clinic Solutions
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:
Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with high employer contribution.
Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
eScreen, Inc. is the largest technology-enabled Third-Party Administrator (TPA) in the country, providing employment drug screening and occupational health services (vision, audio, vaccinations, TB, titer, DOT/non-DOT Physicals, etc.) at our 5,800+ occupational health clinics across the country through our web-based scheduling/result reporting software. eScreen, Inc. part of Abbott's Rapid Diagnostic Division.
Our location in Kansas City, MO, currently has an opportunity for a Clinic Solutions Lead. This seasoned lead will be responsible for managing our existing Channel partners to drive key strategic initiatives and new incremental growth. Provide accurate and timely technical information, advice, and assistance regarding the organization's products and services before, during, and after a transaction to maintain and improve the organization's customer relationships.
What You'll Work On
Demonstrate drive to provide outstanding customer service with clear verbal and written communications.
Act as an extension of the leadership team, handling escalations and supporting strategic initiatives.
Identify and interpret appropriate steps to resolve the need of the customer.
Oversee multiple, concurrent customer implementations and projects across various products.
Mentor and train Clinic Account Representatives (CARs) and assist with SOP updates and process improvements.
Conduct quality audits, manage QA processes, and ensure compliance with training and job requirements.
Analyze complex data sets to support business objectives and identify trends in customer experience and resource utilization.
Collaborate daily with internal teams and upper management to resolve issues and drive innovation.
Recommend and implement process changes to enhance productivity and customer satisfaction.
Make necessary corrections to information entered to ensure problem resolution.
Deescalate the issues and provide satisfactory solutions.
Flexibility to operate in several systems or platforms and balance tasks throughout the workday.
Ability to multitask in handling customers on various reporting platforms.
Fostering a customer service culture that strives for 100% customer satisfaction.
Required Qualifications
Bachelor's degree or equivalent experience in customer-facing roles
3-5 years of experience in client success or similar customer-facing roles
Proficiency in Microsoft Office Suite
Demonstrated ability to participate in complex projects with cross-functional teams
Preferred Qualifications
General knowledge of Occupational Health Services is a plus
Knowledge of diagnostic testing, point-of-care testing, infectious disease, and/or toxicology
Strong analytical, communication, and problem-solving skills
Experience with Salesforce
Apply Now
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: **********************
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at *************** on Facebook at *********************** and on Twitter @AbbottNews.
The base pay for this position is
$50,000.00 - $100,000.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:Support ServicesDIVISION:TOX ARDx ToxicologyLOCATION:United States > Kansas City : 8140 Ward ParkwayADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:NoMEDICAL SURVEILLANCE:Not ApplicableSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: ************************************************************ EEO is the Law link - Espanol: ************************************************************
$50k-100k yearly Auto-Apply 53d ago
Senior Supervisor, Clinical Review
Abbott 4.7
Kansas City, MO job
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:
Senior Supervisor, Clinical Review
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:
Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
Abbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for the treatment and management of diseases and other conditions.
On-site role in Kansas City, Missouri
The Senior Supervisor, Clinical Review position is part of our Rapid Diagnostics business. This role is responsible for hiring, training, and providing direction to a team of 15-20 Occupational Health Services (OHS) staff members performing clinical and MRO review. Additionally, the Senior Supervisor will develop and monitor KPIs, ensure productivity, and maintain compliance with all regulatory requirements.
What You'll Do
Ensures the use of standardized and consistent Occupational Health Services clinical review and general client processes
Act as subject matter expert in the following medical field(s) and areas of expertise; Occupational Health Service standards and delivery to include all current OHS standard services, applicable OSHA regulations, applicable CDC recommendations, DOT/FMCSA medical examination regulations and recommendations, Preventive Health and Wellness service delivery
Evaluate trends in Turn-Around Time (TAT), cancellation rates, no-show rates, and incomplete event follow-up with ability to manage through trends in order to meet service level expectations; and provides reporting as needed to run the department.
Perform all managerial duties including (but not limited to) staff hiring, training, project management, goal tracking, performance review, career development, and daily supervision over designated department personnel.
Responsible for monitoring team members' completion of assigned daily work and associated turnaround time for work performed.
Serve as primary contact for escalation of any issues to be addressed. Responsible for ensuring resolution of escalated issues, with communication to client. Escalate all unresolved issues to supervisor.
Responsible for client and department specific weekly/monthly reporting as assigned by supervisor.
Exceptional organizational, planning and project management skills.
Coordinate with Workforce Management team to review volumes, skill sets and schedules to efficiently process customer requests and optimize staffing.
Knowledgeable in all aspects of drug testing regulatory requirements.
Partner with internal leaders to develop training, outline job duties and create SOPs.
Demonstrates effective change leadership.
Track key metrics and SLAs and develop plan of improvement for any metrics that consistently are missing the target.
Ensure that departmental and individual Performance, Quality, Financial and Service Levels are met.
Keeps the organization's vision and values at the forefront of decision making and action.
Establish and maintain an internal communication reporting cadence.
Provides constructive feedback and develops tailored growth plans to support ongoing leadership development within the organization.
Required Qualifications
Bachelor's degree in nursing or another related field.
Occupational nursing experience preferred.
Familiarity with and understanding of DOT drug testing and occupational health regulations.
Leadership skills with the ability to support a team in a busy and sometimes pressured environment.
Exceptional organizational, planning and project management skills.
Excellent verbal, written and communication skills.
Previous experience of managing and resolving customer queries in a timely manner.
Preferred
Completion of NRCME training preferred or within first year of employment
Certified Occupational Health Nurse (preferred) OR
Certified Nurse Case Manager (preferred)
Apply Now
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: **********************
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at *************** on Facebook at ************************ and on Twitter @AbbottNews.
The base pay for this position is
$78,000.00 - $156,000.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:EngineeringDIVISION:TOX ARDx ToxicologyLOCATION:United States > Kansas City : 8140 Ward ParkwayADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Not specified MEDICAL SURVEILLANCE:Not ApplicableSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: ************************************************************ EEO is the Law link - Espanol: ************************************************************
$78k-156k yearly Auto-Apply 15d ago
MedTech Part Time Clinical Consultant - Kansas City, Mo
Iqvia 4.7
Iqvia job in Kansas City, MO
The Part Time Clinical Consultant (PTCC) role is an exciting opportunity to join IQVIA. IQVIA/MedTech takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.
This part time position will be responsible for providing case support, patient management, and education to both new and existing accounts within an assigned client Franchise/Region.
Duties and Responsibilities:
Acquire and demonstrate a working knowledge of our products/therapies and develop an understanding of their applications.
Improve patient outcomes by delivering ventricular medical device education in a variety of settings, including but not limited to, the ICU, OR, and Cath Lab.
Ventricular medical device case support, including on call support.
Complete proactive rounds for patients receiving support and provide assistance.
Collaborate with the Clinical Support Center (CSC) for ongoing additional support as necessary
Maintain clinical competency in current product line, patient management, and remain up to date on most relevant information through continual learning and education
Some travel may be needed
Job Qualifications:
Clinical certification required; Registered Nurse (RN)/Advanced Practice Provider (APP) license strongly preferred or relevant experience.
3+ years' experience with a strong clinical background in the Cardiac ICU (CICU), Cardiovascular ICU (CVICU), Cardiovascular OR (CVOR), or Catheterization Lab (Cath Lab) required; CVICU experience highly preferred.
Some industry experience preferred, but not required.
Significant experience with ventricular medical device is required (minimum of 10 cases/patients supported).
Must provide a minimum of (2) days of live support within the field (case support, patient rounding, providing education), with a total of (5) days of availability per month.
Availability must include (1) weekend per month.
Ability to work on weekends, nights, holidays as well as weekdays.
Ability to work at other hospitals aside from base location.
#LI-CES
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is $60.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.