About Us:
Data Center Solutions, Inc. is a leading provider of data center facility cleaning services and technology solutions. Our team works closely together to deliver exceptional service to our clients. Our positions are dual role where we work in the field and at the home office. We are looking for leaders who are willing to roll up their sleeves, work hard, and help write the next chapter in our company story.
The Opportunity:
We are seeking a Cleaning Technician to join our team. Our ideal candidate will be dependable, have strong attention to detail, and willing to deliver excellent service. Gain knowledge, exposure, and access to the growing Central Ohio data center market.
Job Responsibilities:
Perform routine maintenance and cleaning in IT facilities
Ensure our warehouse and vehicles are stocked with necessary materials
Perform minor floor repairs and product installations in the field
Desired Qualifications:
Work well independently, but thrive with a team
Like steady work, but a flexible work schedule
Like to travel and occasionally spend the night in a hotel
Love to work with your hands (mechanically inclined) equipment/auto maintenance skills a bonus
Thrive on seeing a finished project
Take pride in your attention to detail almost as much as your attendance record
Scoff at terms like “physically demanding” and “able to lift 30 pounds”
Spatial intelligence, good logic and problem-solving
Desires a position that offers many different responsibilities
What we offer you:
On-the-job training in IT mission critical facilities
Coaching throughout your first 90 days and beyond to set you up for success
Professional development
Flexible schedule
Healthy Work/Life balance
Competitive pay up to $25 per hour, depending on prior work experience
PTO, Holidays
Retirement savings with company match
Health Reimbursement
Onsite fitness area
Bonus potential
Applicants must have a valid state issued driver license, pass a drug test, and background check. Data Center Solutions Inc is a Drug-Free/Smoke-Free Workplace.
$25 hourly 60d+ ago
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Senior Client Executive
Tierpoint 4.5
Remote or Los Angeles, CA job
The Senior Client Executives grow the incredible roster of clients that TierPoint supports through personalized and comprehensive IT solutions. Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives.
At TierPoint, success requires a unique combination of ambition, resourcefulness, and tenacity. We are a results-driven company, which means no politics and a bias-to-action culture where you can make your mark and take as much responsibility as you can handle. Come join the ranks of the world class Sales Team that we are building!
Note: This is a home office based role however, only local candidates in California will be considered.
Responsibilities
* Manage the prospecting plan development and execution for new accounts
* Identify and leverage compelling new business entryways for very targeted outreach (events, markets, conferences, groups)
* Prospect, qualify, and create new relationships with clients who would benefit from TierPoint's solutions
* Build relationships with both mid-level and C-suite prospects to deliver personalized solutions to fit the needs of their business
* Be a master at crafting personal, strategic, valuable messages that engage clients through email and during sales calls
* Strategize, create, and deliver of compelling solution-focused client presentations for a C-level audience
* Seamlessly coordinate between clients and various internal teams to ensure a productive and smooth client experience
* Consistently achieve or exceed monthly goals of prospect engagements and closed deals
* Learn, maintain, and communicate in-depth knowledge of TierPoint's solutions, industry trends, and competition
* Successfully manage and overcome obstacles and objections
* Provide closed-loop feedback to Sales, Marketing, and Product teams to ensure continuous process and product optimization
* Proactively manage your sales pipeline and record sales activities to maintain the quality and accuracy of data in CRM
* Provides quality internal and external customer service surrounding the Company values.
* Other duties as assigned by manager
Qualifications
* At least 7 years of successful quota-carrying sales experience, with outbound and/or full cycle sales experience preferred
* Experience within a large technical account environment; previous expertise in managed services, data center services, Cloud-IaaS, consulting and hardware/software solutions preferred
* Ability to effectively learn technical products, services and solutions and readily apply new knowledge required
* Track record of qualifying and closing consultative/service-led sales, particularly multi-year and subscription-based services
* Exceptional ability to create and foster relationships across both mid-level and C-suite executives and, build consensus among the buying team
* Proven ability to listen, extrapolate information and leverage resources to effectively provide solutions to client needs
* Strong presentation skills, with proven ability to present to a large audience of C-level decisionmakers persuasively and with ease
* Ability to learn and collaborate with a team remotely
* Excellent verbal, written, and interpersonal skills
* Strong planning, organization, and prioritization skills
* A results-driven, positive, upbeat, growth-oriented attitude
* Excellent verbal, written, and interpersonal skills
* Ability to prioritize and organize effectively
* Ability to work on multiple projects simultaneously
* Ability to work both independently and with others
* Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines
* Proficiency in using MS Office Suite and Windows-based computer applications
Preferred Experience
* Prior experience particularly in the data center industry
Working Conditions
* Work from home however this position must be located in California
Pay TransparencyTierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors - i.e. budgetary requirements. The salary range listed below is not inclusive of total on target potential earnings and/or eligibility of the position.
Pay Range $90,000.00 - $155,161.86
#LI-CG1
#LI-Remote
$90k-155.2k yearly Auto-Apply 31d ago
Infrastructure Technician II
Black Box Network Services 4.3
Columbus, OH job
Primary Roles & Responsibilities * Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.
* Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary.
* Perform upgrades and additions to cabling infrastructure systems in order to increase functionality and usability.
* Coordinate with other Team Members within North American Commercial Services (NACS) Operations for the purpose of completing projects/work orders efficiently.
* Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations.
* Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc.
* Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items, as required.
* Respond to emergency situations during or after hours for the purpose of resolving immediate client concerns and meet SLAs.
* Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site.
* Attend meetings, workshops, training, and seminars for the purpose of conveying and/or gathering information required to perform job functions.
* Achieve performance targets established by leadership for applicable Key Performance Indicators.
* Perform other duties as assigned by management.
Education/Experience Requirements
* Associate degree or Certification in a technology services/technical discipline, or equivalent work experience.
* Minimum 2+ years' experience installing, servicing, and maintaining low voltage cable infrastructure systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.
* Proven ability to install, terminate & test low voltage cables & fiber optical cables to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable, single mode & multi-mode fiber optical cables.
* Industry and manufacturer specific experience and/or certifications preferred (examples: BICSI, Panduit, Commscope, Siemens, Corning, Leviton, Ortronics, AV, Fiber Optic, Paging, etc).
* Comprehension of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems.
* Working knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.
* When required, healthcare specific certifications and experience (examples: infectious control, safety, bloodborne pathogens certifications, etc.)
* Comprehension of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards.
* Strong customer/client service orientation with effective communication and interpersonal skills, including tact and diplomacy.
* Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents.
* Proven skills in reliability and dependability demonstrated through completing tasks on time and with minimal supervision, punctual and present for work, informing appropriate individuals when work will not be completed in agreed upon time frame.
* Valid driver's license and ability to safely drive company vehicles.
Physical Requirements
* Heavy Work: May frequently exert force equivalent to lifting up to approximately 50 pounds and/or occasionally exert force equivalent to lifting up to approximately 100 pounds.
* Vision: Requires the ability to perceive the nature of objects by the eye.
* Near Acuity: Clarity of vision at 20 inches or less.
* Midrange: Clarity of vision at distances of more than 20 inches and less than 20 feet.
* Far Acuity: Clarity of vision at 20 feet or more.
* Peripheral: Ability to observe an area that can be seen up and down or left and right while eyes are fixed on a given point.
* Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are.
* Ability to adjust focus: Ability to adjust the eye to bring an object into sharp focus.
* Color Vision: Ability to identify colors.
* Speaking/Hearing: Possesses the ability to give and receive information through speaking and listening skills.
* Motor Coordination: While performing the duties of this job, the incumbent is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The incumbent is frequently required to stand; and walk. The incumbent is occasionally required to climb or balance; and stoop, kneel, crouch, or bend.
$96k-135k yearly est. Auto-Apply 2d ago
HR Support Specialist
Tierpoint, LLC 4.5
Remote or Saint Louis, MO job
Our HR team is seeking someone who is eager to grow their HR career while playing a key role in keeping our department running smoothly. We're seeking a meticulous organizer who truly believes that
“everything has its place”
and takes pride in the details. If you love crossing items off a to-do list and thrive in a task-driven environment, you'll feel right at home here. This role requires a high level of confidentiality and familiarity with HR policies and procedures, particularly those related to employee onboarding and offboarding. As our HR Support Specialist, you'll be an essential member of the team, supporting, coordinating, and executing a wide range of tasks and projects across the entire HR function.
We want someone who notices the small things, cares about getting the details right, and loves helping others succeed. If you're the person who's always one step ahead-anticipating needs, offering assistance, and finding the next thing to organize-you'll be a great fit for our team!
Responsibilities
Onboarding & New Hire Processing
Coordinate the full onboarding process for new employees, ensuring all steps are completed accurately and timely
Enter and maintain all new hire information in Dayforce, including personal information, job details, and required documentation
Monitor and follow up on background checks, ensuring timely completion and compliance with company standards
Oversee and verify completion of I-9 forms, including E-Verify submissions, document reviews, and record retention in compliance with federal regulations
Partner with internal IT to request and track laptops, system access, and other equipment needed for new hires
Create and submit Statements of Work (SOWs) for staffing hires to ensure accurate invoice submission and tracking
HR Systems & Documentation
Maintain and organize the company's job description library, ensuring all documents are current, properly formatted, and accessible
Conduct routine HR data audits to ensure compliance with company policies and legal requirements
Managed and regularly updated the HR vendor spreadsheet to ensure accurate tracking of vendor details
Employee Offboarding
Process and submit terminations in ensuring all final steps-including equipment return coordination and required documentation steps have been completed
Partner with IT & Security Depts to deactivate system access and help manage the offboarding logistics
General HR Support & Collaboration
Partner with Office Administrator in assisting with corporate events & meetings
Serves as primary backup to Office Administrator/Receptionist
Assist Building Management on facility tasks
Support HR team projects, process improvements, and other administrative tasks as needed
Qualifications
1+ years' experience in Human Resources or coordination/administrative support function
Intermediate to Advanced skills using Microsoft Office Suite
Ability to communicate effectively, organize, and coordinate data
Demonstrate strong writing, proof-reading, and editing skills
Must be a self-starter, able to prioritize and multitask, and thrive working independently with support of a team and leader
Ability to function well in a high-paced and at times stressful environment
Ability to interact well with a wide variety of internal and external contacts
Ability to operate in a fast-moving, team-oriented, collaborative environment with tight deadlines
Excellent verbal, written, and interpersonal skills
Ability to prioritize and organize effectively
Ability to work on multiple projects simultaneously
Preferred Experience
2+ years of HR administrative and/or coordination experience, preferably in a technology industry
Bachelor's degree in Human Resources, Communications, Business, or related field
Prior experience supporting mid-size populations of remote, onsite, and work from home employees across a geographic footprint
Working Conditions
On-site position from our STL corporate office
(Des Peres) - 5 days a week
Pay Transparency
TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.
Pay Range $23.72- $35.58
#LI-EW1
#LI-Onsite
$23.7-35.6 hourly Auto-Apply 17d ago
Business Development Representative
Tierpoint, LLC 4.5
Remote job
TierPoint is looking for aspiring technology sales professionals to join our Business Development Team. Our Business Development Representatives execute integrated, multichannel B2B prospecting strategies, pitching our award-winning Hybrid IT & Cloud solutions.
This role offers a base salary, uncapped performance-based monthly bonuses, daily and weekly sales incentives, and a clear path for long-term career development in the booming field of technology sales. This position will solely be dedicated to outbound leads and accounts, generating demand for TierPoint across the United States.
Business Development Representatives are articulate rainmaker-type sales professionals who are responsible for lead generation-related activities. This position requires a major portion of the workday to be spent on the telephone and some email contact with businesses.
Responsibilities
Create and prioritize strategic account lists within the United States.
Prospect within businesses and qualify them against certain criteria by initiating outbound calls
Research and gather business & contact information, update our database accordingly
Identify decision-makers, value-proposition them by providing product and services information, and ultimately set up appointments for our direct sales team
Provide follow-up activities as needed, as a part of closing the sale
Be the engine that drives pipeline, new logos and growth for TierPoint
Evangelize TierPoint.
Provides quality internal and external customer service surrounding the Company values.
Other duties as assigned.
Qualifications
Exceptional self-motivation coupled with great communication and organizational skills with attention to detail
Strong, demonstrable sales aptitude and a hunter mentality
Must have proven phone sales experience, demonstrating the ability to effectively engage and convert leads through proactive outreach and persuasive communication skills.
Professional, ambitious, organized, determined, results & goal oriented
Proficiency in the use of e-mail, word-processing, and using spreadsheets
BA/BS or experience that demonstrates skill sets for this position
Ability to learn new and keep up-to-date on knowledge of the industry, our firm, resources, tools and offerings as well as learn the competitive posture of the marketplace.
Adequate professional experience and knowledge to perform Job Responsibilities
Excellent verbal, written, and interpersonal skills
Ability to prioritize and organize effectively
Ability to work on multiple projects simultaneously
Ability to work both independently and with others
Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines
Proficiency in using MS Office Suite and Windows-based computer applications
Preferred Experience:
Prior experience particularly in the data center industry
Working Conditions:
Remote
Pay Transparency
TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements. The salary range listed below is not inclusive of total on target potential earnings and/or eligibility of the position.
Pay Range $55,500.00 - $90,535.45
#LI-CG1
#LI-Remote
$55.5k-90.5k yearly Auto-Apply 47d ago
Senior DAS Field Engineer
Black Box 4.3
Remote job
Role: DAS Field Engineer
Scope of Work:
The Field Engineer role plays a vital role in the planning, implementation, and maintenance of telecommunication systems and infrastructure. This role requires regular travel to various job sites, including client locations, to provide on-site support and ensure smooth operations of telecommunication networks.
Primary Roles & Responsibilities:
Network Installation and Configuration:
Install, configure, and commission telecommunication equipment, including routers, switches, access points, and other network devices.
Collaborate with the design and engineering teams to ensure accurate implementation of network architecture and configurations.
Perform system testing and troubleshooting to identify and resolve network issues promptly.
Network Maintenance and Support:
Conduct regular maintenance activities, including software updates, hardware replacements, and network performance monitoring.
Respond to network outages, service disruptions, and customer complaints to minimize downtime and ensure timely resolution.
Provide technical support to end-users and assist in troubleshooting network-related problems.
Site Surveys and Documentation:
Conduct site surveys to assess the feasibility of network installations and identify potential challenges or requirements.
Create detailed documentation of network infrastructure, including diagrams, cable layouts, and equipment inventory.
Maintain accurate records of all network configurations, changes, and maintenance activities.
Field Testing and Commissioning:
Perform field testing and commissioning of telecommunication systems to ensure proper functionality and adherence to industry standards.
Conduct acceptance tests and verify network performance against specified parameters.
Generate comprehensive reports on test results, highlighting any deviations or issues encountered.
Collaboration and Communication:
Collaborate with cross-functional teams, including project managers, network engineers, and technicians, to ensure seamless project execution.
Communicate effectively with clients, stakeholders, and team members to understand project requirements and provide regular updates on progress.
Participate in meetings, training sessions, and knowledge-sharing activities to enhance technical skills and stay updated with emerging technologies.
Knowledge, Skills, Abilities
Accountability - Demonstrates an understanding of the link between one's own job responsibilities and overall organizational goals and needs, and performs one's job with the broader goals in mind. Looks beyond the requirements of one's own job to offer suggestions for improvements of overall organization operations. Takes personal ownership in organization's success.
Customer Focus - Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer. Considers the impact on the external customer when taking action, setting policies or carrying out one's own job tasks. Looks for external trends that are likely to shape the wants and needs of customers in the near future. Looks for creative approaches to providing or improving services that may increase efficiency and decrease cost.
Interpersonal Relationships - Demonstrates appropriate and professional behavior at all times. Uses a high degree of tact and diplomacy in working with others. Models and exercises sound judgment regarding personal conduct. Is aware of one's own style or preference and its impact on others. Earns the respect of others.
Problem Solving and Critical Thinking - Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary. Undertakes a complex task by breaking it down into manageable parts in a systematic, detailed way. Identifies the information needed to solve a problem effectively. Gets input from internal/external contacts who are closest to the problem.
Results Focused - Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence, shows a passion for improving the delivery of services with a commitment to continuous improvement. Sets and maintains high performance standards for self and others that support organization's strategic plan.
Education / Experience Requirements
3-5 years experience in commissioning multiple vendor DAS equipment
Bachelor's degree in Telecommunications, Electrical Engineering, or a related field. Equivalent work experience will also be considered.
Proven experience as a Telecommunication Field Engineer or a similar role.
In-depth knowledge of telecommunication systems, protocols, and technologies (e.g., TCP/IP, Ethernet, VLANs, OSPF, BGP, MPLS).
Proficiency in configuring and troubleshooting network equipment, such as routers, switches, firewalls, and wireless access points.
Strong understanding of structured cabling principles and network infrastructure design.
Familiarity with network monitoring tools and diagnostic utilities.
Excellent problem-solving and analytical skills to identify and resolve network issues effectively.
Ability to work independently and handle multiple tasks simultaneously while adhering to deadlines.
Strong interpersonal and communication skills to collaborate with diverse teams and interact with clients professionally.
Availability for regular travel to client sites and flexibility to work outside regular business hours when necessary.
#LI-AB1
$78k-108k yearly est. Auto-Apply 60d+ ago
Data Center EHS Manager
Black Box 4.3
Remote job
Primary Job Roles/Responsibilities: 1. Plans and implements safety policies and procedures in compliance with local, state, and federal Occupational Safety and Health Administration (OSHA) rules and regulations. 2. Applies the practices and policies of the Black Box Safety Injury & Illness Prevention Program (IIPP) manual. Enforces, administers, and manages the Black Box Buddy Policy. 3. Develops and implements and participates in safety and orientation training programs including the Emergency Response Plan for all team members. Prepares and arranges safety exhibits and material for display, promotional work, industry conferences, and exhibitions. 4. Inspects facilities to detect existing or potential accident and health hazards, determines corrective or preventative measures where indicated, and follows up to ensure measures have been implemented. 5. Maintains a record of all safety documents including audits, inspections, Pre-Task Plan (PTP), Safe Plan of Action (SPA), and Material Safety Data Sheets (MSDS). Submits Site Incident Prevention Plans (SIPPS) as required by customer policy. 6. Leads the investigation of accidents and injuries and cooperates in the preparation of material and evidence for organizational use in hearings, lawsuits, and insurance investigations.
Knowledge, Skills & Abilities of the Job: 1. Knowledge of local, state, and federal safety regulations. 2. Excellent communication skills 3. Strong understanding of training development and presentation 4. Excellent organization and prioritization skills 5. Knowledge of MS Word and Excel
Special Training/Certifications/Licenses: BCSP Certifications are preferred: ASP, CSP, CHST, OHST
Work Environment: May be exposed to construction environments. Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.
Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
$95k-144k yearly est. Auto-Apply 60d+ ago
Analyst - CRO Office
Black Box 4.3
Remote job
Junior PMO Analyst
Experience: 1-3 years
Support the CRO in managing cross-functional revenue initiatives across sales, marketing, and customer success teams.
Key Responsibilities
Manage and coordinate revenue-focused projects across multiple teams
Track project timelines, deliverables, and status reports
Standardize and document processes across revenue functions
Build and maintain revenue dashboards and performance reports
Analyze key metrics including pipeline, conversion rates, and sales performance
Support go-to-market strategy execution and quarterly planning
Prepare presentations and reports for leadership review
Requirements
Bachelor's degree in Business, Finance, or related field
1-3 years of experience in project management, operations, or analytics
Strong analytical skills and proficiency in Excel/Google Sheets
Ability to manage multiple priorities simultaneously
Excellent organizational and communication skills
Experience with data visualization tools (Power BI, etc.)
Familiarity with any CRM systems (Salesforce, HubSpot)
Skills
Project coordination and management
Data analysis and reporting
Process documentation and optimization
Stakeholder communication
Dashboard development
$75k-101k yearly est. Auto-Apply 31d ago
Project Adminstrator
Black Box 4.3
New Albany, OH job
Purpose of the Job: Provide clerical and administrative support to both senior leadership and management team members within the field service operations (FSO) function of North America Commercial Services (NACS) Operations to include but not limited to: data collection, entry, accuracy & distribution; progress report creation & distribution for internal projects within FSO; complete company documents; facilitate approval and place in electronic or hard copy storage. May also schedule and coordinate meetings, appointments and travel arrangements. Ensure administrative services are delivered to clients in a high quality and professional manner consistent with company initiatives, client expectations as well as internal and external SLAs.
Primarily Roles & Responsibilities:
· Provide clerical and administrative support for field service operations management.
· Collect, assemble, create, disseminate, and maintain large volumes of business-related, confidential or sensitive data/information using spreadsheets, databases, technology systems and reports.
· Perform data management services to include, but not limited to, review and prioritize source documents/data; identify and interpret data to be entered and determine appropriate system(s); follow-up with appropriate parties to resolve questions, inconsistencies, or missing data; enter data from source documents into computer according to established format; verify accuracy of data entered by comparing with source documents/data and make necessary corrections to information entered.
· Execute records management activities to include, but not limited to, collect, sort, prepare and scan documents; label and enter documents into the computer system; prepare files and forward documents for recycling and/or shredding.
· Complete company documents and ensure compliance with regulations, standards, procedures and policies.
· Coordinate internal FSO projects, track deadlines, and perform follow up to ensure timely completion of assigned tasks in support of the field service operations management team.
· Prioritize conflicting needs; handle matters expeditiously, proactively, and follow through on projects to successful completion, often with deadline pressures.
· Develop relationships with key internal/external client contacts while gaining recognition as a team resource.
· Notify the appropriate individuals on issues of quality, confidentiality, or risk.
· Manage conflicting priorities - organize workflow, team with colleagues to accomplish tasks and balance workloads.
· Develop and demonstrate a solid working knowledge of the Company's structure, product/service lines, key personnel, policies and procedures.
· Maintain and enhance a strong client service-oriented environment focused on problem prediction, detection and resolution. Proactively identify and remove barriers to meeting client expectations. Achieve all client satisfaction objectives and internal and external SLAs.
· Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day service delivery and the client experience.
· Foster and contribute toward collaborative working relationships within NACS operations and across all levels and departments of the organization to execute administrative functions and company priorities.
· May coordinate off-site meetings; assist with schedule management; arrange appointments, travel, meetings and conference calls.
· Achieve performance targets established by leadership for applicable Key Performance Indicators.
· Perform other duties as assigned by management.
Skills, Knowledge, Abilities
Accountability - Demonstrates an understanding of the link between one's own job responsibilities and overall organizational goals and needs, and performs one's job with the broader goals in mind. Looks beyond the requirements of one's own job to offer suggestions for improvements of overall organization operations. Takes personal ownership in organization's success.
Customer Focus - Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer. Considers the impact on the external customer when taking action, setting policies or carrying out one's own job tasks. Looks for external trends that are likely to shape the wants and needs of customers in the near future. Looks for creative approaches to providing or improving services that may increase efficiency and decrease cost.
Interpersonal Relationships - Demonstrates appropriate and professional behavior at all times. Uses a high degree of tact and diplomacy in working with others. Models and exercises sound judgment regarding personal conduct. Is aware of one's own style or preference and its impact on others. Earns the respect of others.
Problem Solving and Critical Thinking - Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary. Undertakes a complex task by breaking it down into manageable parts in a systematic, detailed way. Identifies the information needed to solve a problem effectively. Gets input from internal/external contacts who are closest to the problem.
Results Focused - Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence, shows a passion for improving the delivery of services with a commitment to continuous improvement. Sets and maintains high performance standards for self and others that support organization's strategic plan.
Education / Experience Requirements
· High School Diploma required; Associates Degree in Business Administration, Marketing or related, preferred.
· 2+ years of administrative, clerical or coordinator experience.
· Strong organizational skills and the ability to prioritize multiple competing tasks seamlessly and with excellent attention to detail.
· Proven ability to maintain confidentiality and manage sensitive data and information.
· Excellent interpersonal skills and the ability to build relationships with stakeholders, including all levels of management, staff, customers, and external partners.
· Ability to exercise independent problem solving and decision making with a high degree of initiative and self-coordination
· Able to adapt quickly and comfortably to shifts in priorities while maintaining the highest levels of client service and responsiveness.
· Highly resourceful with the ability to be effective independently but also able to operate in a team environment.
· High level of ethics, integrity and reliability with demonstrated ability to maintain composure under pressure.
· Advanced computer skills in MS Office (Word, Excel, PowerPoint, Outlook), SharePoint and cloud based technology systems.
· Capability to develop proficiency in additional software programs such as Adobe, Visio, and others as required.
Supervisory Responsibility
This position has no direct reports.
Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.
Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
$39k-61k yearly est. Auto-Apply 38d ago
GCP Engineer
Redapt 3.8
Columbus, OH job
GCP Engineer/Architect 6-12-month contract Candidates can sit in the following locations: * Seattle/Woodinville * Plano, TX * Jersey City * Manhattan, NY * Columbus, OH Redapt Inc. is a pioneering world-class data center infrastructure integrator, technology engineering firm, and cloud services provider. Our teams focus on delivering innovative solutions and services that power our customers' most demanding applications and enable them to extract powerful insights from data that drive actual business value.
Our team is focused on delivering results through thoughtful design, clear processes, and strong organizational practices. We prioritize customer flexibility and build solutions that align with industry standards. We believe in open, direct communication and aim to be upfront and responsive from the start.
We are seeking an experienced GCP Engineer/Architect to design, implement, and optimize cloud solutions on Google Cloud Platform. This role involves working closely with cross-functional teams to deliver secure, scalable, and cost-effective cloud architectures that meet business and technical requirements.
Responsibilities
* Design and implement GCP-based infrastructure for enterprise applications and workloads.
* Develop cloud architecture blueprints, ensuring alignment with best practices and compliance standards.
* Configure and manage compute, storage, networking, and security services in GCP.
* Implement Identity and Access Management (IAM), encryption, and security controls.
* Automate infrastructure deployment using Terraform, Deployment Manager, or similar IaC tools.
* Optimize cloud environments for performance, scalability, and cost efficiency.
* Collaborate with development and DevOps teams to integrate CI/CD pipelines for GCP workloads.
* Monitor and troubleshoot cloud environments using Stackdriver, Cloud Logging, and Monitoring.
* Stay current with GCP innovations and recommend improvements to architecture and processes.
Required Skills & Qualifications
* 5+ years of experience in cloud engineering or architecture roles.
* 3+ years of hands-on experience with Google Cloud Platform services (Compute Engine, VPC, Cloud Storage, BigQuery, Cloud Functions, etc.).
* Strong knowledge of networking, security, and IAM in GCP.
* Proficiency in Infrastructure as Code (Terraform, Deployment Manager).
* Experience with CI/CD tools (Cloud Build, Jenkins, GitHub Actions).
* Familiarity with containerization and orchestration (GKE, Docker, Kubernetes).
* Excellent problem-solving and communication skills.
* GCP Professional Cloud Architect or Professional Cloud Engineer certification preferred.
Nice-to-Have
* Experience with data services (BigQuery, Dataflow, Pub/Sub).
* Knowledge of multi-cloud or hybrid cloud architectures.
* Familiarity with DevSecOps practices.
Equal Employment Opportunity
Redapt is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. All employment is decided based on qualifications, merit, and business need.
$62k-80k yearly est. 10d ago
Field Engineer
Black Box Network Services 4.3
New Albany, OH job
Job Responsibilities: * Provides technical expertise for pre-installation, installation, and closeout documentation of Commercial Services products, ensuring the systems function. * Validate audit remediation effort matches customers expectation. * Maintains competency in established area(s) of expertise through vendor and industry training. Liaison with manufacturers regarding product or applications upgrades.
* Gathers, and updates data pertaining to tools, resources, products, and applications on a regular basis.
* Develops and applies technology for customers' use.
* Proactively develops innovative solutions and programs to enhance business opportunities. Provides active technical mentoring for the Sales, Solutions Engineering, and Delivery teams.
* Interface with senior-level customer contacts, identify customer needs, add technical expertise to customer proposals, handle objections appropriately, and deliver successful sales presentations adding value through industry knowledge and insight. Personally follows through on customer inquiries and requests. Demonstrates responsiveness. Able to present highly technical topics included advanced products/applications and business solutions to large groups.
* Additional duties as assigned.
Skills, Knowledge, Abilities: [create standard skills/responsibilities to include as necessary, but can also be removed, added or edited as needed for position]
* Able to work independently as well as part of a team environment.
* Able to retrieve information and conduct research related to project completion and job responsibilities.
* Able to think analytically.
* Capable of establishing priorities and balancing multiple projects simultaneously.
* Encompasses project management skills from project start to finish.
* Performs work under general supervision.
* Handles complex issues and problems.
* Excellent written and verbal communication skills.
* Organized and detail-oriented.
* Able to build collaborative relationships.
* Able to read, write and interpret various correspondence, memos and instructions.
* Understanding of basic mathematical concepts, such as adding, subtracting, multiplying and dividing.
* Proficient in basic to intermediate computer software programs, such as Microsoft Office.
* Must have current driver's license and/or passport.
* Ability to work overtime as necessary.
Qualifications:
* Bachelors degree in Computer Science or equivalent education and work experience.
* 5-7 years of experience in supporting Enterprise IT environments.
* Ability to travel 0-25% of the time.
Supervisory Responsibility: [select one of the following]
* This position has no supervisory responsibilities
Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.
Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
$49k-74k yearly est. Auto-Apply 33d ago
Senior Project Controls Specialist
Black Box 4.3
Remote job
This Opportunity:
The Senior Project Controls Specialist (Schedule & Cost) plays a critical role in driving project success by managing both scheduling and cost control functions across multiple projects. This dual-role position requires a strategic, hands-on approach to project tracking, risk mitigation, and stakeholder coordination while supporting corporate-level strategy and execution.
Reporting directly to the Director of Project Controls or the Sr Project Controls Management, this role acts as an extension of leading by example, providing mentorship/assistance to Jr-Mid level Project Controls Specialists, optimizing processes, and ensuring the effective implementation of project controls. As the Sr. Project Controls Specialist for assigned projects, this role is responsible for developing, implementing, and maintaining detailed, resource-loaded schedules and cost plans to support the Project Delivery Teams throughout the entire project lifecycle.
Key responsibilities include proactively identifying potential delays and impacts, working collaboratively with internal and external partners to develop mitigation strategies, and ensuring real-time visibility into project progress. Strong communication skills are essential for engaging with project stakeholders, delivering clear reports, and supporting strategic decision-making.
This position demands a deep understanding of project controls methodologies, a proactive approach to problem-solving, and the ability to drive efficiency in cost and schedule performance to meet strategic account and customer objectives.
What You Will Do:
Mentorship & Technical Guidance
Serve as an extension of the Director of Project Controls and Leadership, supporting high-level initiatives and process improvements.
Provide mentorship and training to Jr - Mid level Site Project Controls Specialists, ensuring alignment with cost and scheduling best practices.
Work closely with leadership to standardize project controls tools, reporting frameworks, and methodologies.
Develop a culture of accountability, transparency, and efficiency within the project controls team.
Senior-Level Project Controls Ownership - Geographically Assigned Projects
Take ownership of schedule and cost controls for assigned data center projects within a defined geographic region.
Serve as the primary senior Project Controls point of contact for those projects, supported by Junior and Mid-Level Project Controls Specialists.
Develop, maintain, and update detailed, resource-loaded schedules aligned with GC milestones (DEC-C Ready, ENS Ready, PR, SC) and Black Box execution sequencing.
Independently perform weekly schedule updates, logic reviews, and progress validation based on field input.
Track, forecast, and analyze project costs including labor, OFCI/OFOI material, expenses, and approved changes.
Ensure schedules and cost data accurately reflect access handovers, material readiness, and field productivity.
Cost & Schedule Performance Monitoring
Perform schedule and cost variance analysis, identifying trends and potential impacts across assigned projects.
Maintain Earned Value metrics (CPI, SPI) and labor productivity tracking.
Develop and maintain labor curves, headcount forecasts, and installation productivity reports.
Support change order evaluations, bid leveling, and cost/schedule impact assessments.
Maintain alignment between schedules, ERP cost systems (SAP/Oracle), and reporting outputs.
Risk Identification & Issue Resolution
Proactively identify schedule and cost risks tied to sequencing, access, labor availability, and material constraints.
Escalate risks and concerns to Project Controls leadership with clear, data-supported recommendations.
Assist in maintaining project risk registers and tracking mitigation actions.
Support recovery planning and schedule refinement when required.
Collaboration & Stakeholder Support
Work closely with Project Managers, Superintendents, and field teams to ensure alignment between planning and execution.
Coordinate with procurement teams to align material deliveries with installation sequencing.
Participate in project and coordination meetings, providing schedule and cost insight as needed.
Support Project Controls Leads by providing accurate data, analysis, and field-informed perspective.
Needs for Success:
Strong experience in project controls for data center, structured cabling, or mission-critical construction projects.
Advanced proficiency in Primavera P6 for detailed scheduling and progress measurement.
Experience integrating schedules with ERP cost systems such as SAP or Oracle.
Solid understanding of Earned Value Management (EVM) and forecasting principles.
Experience supporting multi-building, phased data center projects across a region.
Strong skills in Microsoft Excel; Power BI or Tableau experience is a plus.
Working knowledge of GC milestone structures and data center delivery workflows.
High attention to detail and strong organizational discipline.
Ability to operate independently while adhering to established standards.
Strong communication skills and collaborative mindset.
Comfortable guiding others through technical expertise rather than authority.
Execution-focused, accountable, and solution-oriented.
What You Bring to the Table:
High school diploma or equivalent.
Bachler degree in construction management, engineering or equivalent field experience preferred.
Minimum 7+; years as a construction planner / scheduler for projects with contract values in excess of $15 million.
Preferred professional certifications:
Project Management Institute Scheduling Professional (PMI-SP)
Association for the Advancement of Cost Engineering Planning and Scheduling Professional (PSP)
Project Management Institute Project Management Professional (PMP)
Supervisory Responsibility: Varies
Work Location and Travel: Remote with up to 10% travel
Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+; team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.
Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
$68k-98k yearly est. Auto-Apply 18d ago
Senior Engineer - Data Center Construction
Black Box 4.3
Remote job
Job Responsibilities:
Safety is our Priority. Follow Safe Work Practices that conform with the Company's Safety Program and client worksite policies ensuring that every person on the team Stays Accident Free Every-day.
Promote company Core Values to foster and safeguard Company culture.
A Leader on the Mobilization team, will undertake all engineering activities to ensure site leadership teams/field teams are set up for success, prior to project start.
Participates in the RFP processes, completing a detailed review of plans, specifications, and entirety of bid package.
Work with Sales/Esimating to assess upcoming project scope to gather cable schedule, shop drawings, BOM, etc. to prepare pre-work submittals and then submit to customer via ACC, Clearstory, or whichever platform identified by customer.
Evaluate and continually suggest improvements to processes used by Project Delivery and Mobilization Teams to effectively meet customer requirements and expectations.
While there are no direct reports for this position, the Senior Mobilization Manager will interview, mentor, and coach Field Engineers.
Interact with the customer to validate our understanding of expectations before, during, and after project completion.
Manage project review process with particular emphasis on constructability, value engineering options and design discrepancies /clashes.
Proactively and systematically communicate challenges, risks, and successes.
Pre-Project Coordination with Project Superintendent(s) to understand and assess installation methods, labor needs, and manpower forecasts.
Support QA/QC by ensuring adherence to the Quality Control plans and process.
Ensure that all downstream team members are meeting deadlines on assigned tasks.
Reviews contracts, work orders and purchase orders to fully understand contractual requirements and provisions, and to ensure scope of work is in alignment with associated estimate and respective contract documents.
Thorough understanding of OSP and ISP (Conveyance, trunk cables, connectivity, etc)
Thorough understanding of IFCs, Cable Schedules, routing diagrams, network diagrams, and network gear/equipment installations.
Cultivate and maintain customer relationships.
Work with the Logistics Manager to ensure proper materials and equipment are ordered and available.
While this position is remote, travel to site 0%-25% may be required as needed.
Proficiencies and Skills:
Must be proficient and well-practiced in leveraging information and data in making informed decisions.
Extensive knowledge of Safety protocols, processes and procedures.
Deep understanding of industry specific estimating and engineering best practices.
Ability to identify change events.
Knowledge of various construction technology platforms, quality, and safety standards.
Ability to understand and develop project schedules.
Demonstrated professionalism and ability to interact effectively with all levels of employees, both management and staff alike, vendors, clients, and others.
Ability to work under time constraints and adapt to changing requirements with a positive attitude.
Strong oral and written communication and organizational skills, including excellent customer service skills.
Disciplined, detail oriented, organized, and self-driven.
Demonstrated skill in organizing resources and establishing priorities.
Proficient in using a computer and business / industry applications - Microsoft Office (Outlook, Word, Excel, PowerPoint, Visio, etc.), Bluebeam, Procore, ACC, Clearstory, Textura and others.
What You Bring to the Table:
Bachelor's Degree Construction Management, Engineering or other related discipline. Relevant experience may be considered in lieu of degree.
Minimum of 5+ years' experience in the construction industry in a similar role. Experience with large structured cabling projects and/or data center construction projects highly preferred.
Preferred professional certifications:
OSHA-30 Hour certification (if not certified at time of hire, certifications must be obtained within first six (6) months of employment)
BICSI TECH
BICSI OSP
BICSI Registered Communications Distribution Designer (RCDD)
$82k-112k yearly est. Auto-Apply 33d ago
Solution Architect
Black Box 4.3
Remote job
Modern Workplace Solutions Architect
We are seeking a Modern Workplace Solutions Architect to design, implement, and optimize enterprise workplace solutions that integrate digital experience, IT infrastructure, physical space, and intelligent automation. This role requires a strong background in cloud platforms, collaboration tools, AI-driven automation, and enterprise connectivity. The ideal candidate will blend technical expertise with business acumen to deliver measurable outcomes in productivity, customer experience, and cost efficiency.
Key Responsibilities
Customer Experience & Contact Center
Architect and modernize CCaaS/UCaaS platforms for omnichannel customer engagement.
Deploy and integrate AI-powered virtual agents, agent assist, and workflow automation.
Implement real-time analytics and sentiment monitoring to optimize CX outcomes.
Integrate CRM platforms to enable data-driven insights and personalization.
Workforce Enablement
Drive application optimization and rationalization across enterprise platforms.
Lead digital adoption initiatives with contextual learning and process analytics.
Design and deploy device lifecycle management and endpoint automation solutions.
Implement AI-driven digital assistants and intelligent workflows to reduce app fatigue and boost employee productivity.
IT Operations & Infrastructure
Lead transformation of legacy IT systems into cloud-native, evergreen platforms using Infrastructure as Code.
Design and implement self-healing systems, predictive maintenance, and agentless service desk automation.
Integrate AI/ML analytics for predictive insights and intelligent operations.
Manage platform modernization projects (e.g., UCaaS migrations, automation of service delivery).
Workspace & Connectivity
Design intelligent, immersive workspace environments that blend digital and physical experiences.
Implement IoT-enabled smart building systems for optimized space utilization.
Architect enterprise networking solutions, including Private LTE, distributed antenna systems, satellite, and wireline.
Deploy AI-enabled self-optimizing networks with advanced security controls.
Innovation & Strategy
Collaborate with cross-functional teams to align technology with business outcomes.
Contribute to innovation pods focused on AI, automation, and workplace transformation.
Provide strategic input on ecosystem integration, platform scalability, and service innovation.
Required Skills & Experience
Proven expertise in UCaaS/CCaaS platforms (e.g., Genesys, Cisco, Zoom, Microsoft Teams).
Strong background in cloud platforms (Azure, AWS) and Infrastructure as Code (Terraform, Ansible).
Experience deploying AI/automation solutions such as chatbots, virtual agents, and IT automation.
Knowledge of CRM platforms (Salesforce, Dynamics, HubSpot) and experience analytics tools.
Familiarity with enterprise asset management, endpoint management, and device-as-a-service models.
Strong understanding of networking and connectivity (Private LTE, 5G, SD-WAN, satellite, IoT).
Experience with intelligent workspace design (AV integration, collaboration tools, IoT).
Excellent stakeholder engagement skills with the ability to translate business outcomes into technical solutions.
Preferred Qualifications
Certifications in Azure, AWS, Microsoft Teams, Zoom, or Genesys.
Experience with Agentic AI platforms for CX/EX for Support, Deflection and Agent assist.
Experience with AI/ML platforms for IT Automation, analytics and observability.
Familiarity with enterprise observability and monitoring tools.
Strong background in change management and digital adoption strategies.
Outcomes & Impact
Accelerate digital transformation across workforce and IT operations.
Improve customer satisfaction (CSAT, NPS) through seamless CX.
Increase employee productivity and reduce operational costs via automation.
Optimize real estate and IT spend with hybrid workspace strategies.
Deliver measurable business outcomes by integrating technology ecosystems into a unified workplace strategy.
⭐ Nice to Have
Certifications in Azure, AWS, Zoom, Microsoft Teams, Google, Amazon Connect or Genesys.
Exposure to enterprise observability tools and innovation-driven environments.
💡 If you're ready to shape how the modern workplace operates-blending people, technology, and spaces into a seamless ecosystem-we'd love to hear from you.
$103k-146k yearly est. Auto-Apply 1d ago
SEO/AEO & Web Strategy Manager
Tierpoint, LLC 4.5
Remote job
We are looking for an experienced, data-driven professional to join the marketing team to help us continue scaling organic visibility in both traditional search engines (SEO) and emerging AI-powered "answer engines" (AEO). In this role, you will develop and execute a comprehensive roadmap to drive qualified traffic and brand authority.
Responsibilities
Strategy Development: Own and evolve the organic search strategy across traditional SEO and AI-powered discovery platforms. This involves creating roadmaps and aligning search initiatives with overall business and product goals.
Be the SEO/AEO expert for the company, continually monitoring traffic and impacts of algorithm changes, AI advancements, market dynamics, etc.
Work closely with product marketing, digital, content, and more to enable all teams with SEO knowledge and best practices, helping to amplify SEO efforts further.
Answer Engine Optimization (AEO): Develop specific strategies to increase visibility across AI platforms by using structured data (Schema.org markup), optimizing content for conversational queries, and formatting content for easy AI extraction.
Partner with team leadership to discover and prioritize media opportunities that amplify the TierPoint brand
Technical SEO: Collaborate with product marketing, web development, security, and UX teams to implement best practices for site architecture, crawlability, indexation, Core Web Vitals, and mobile optimization.
Conduct technical SEO audits, troubleshoot site health issues, and provide actionable recommendations to improve crawlability, indexation, and overall performance.
Execute continuous on-page SEO audits, identify improvement areas, and partner with content, product marketing, and growth marketing to make those improvements.
Content Strategy: Lead keyword, intent, and entity analysis to partner with content teams in developing high-impact, SEO/AEO-optimized content that provides concise, direct answers to user questions.
Continually conduct keyword research to uncover new opportunities based on market trends and the evolution of the TierPoint products and services lineup.
Perform content audits to advise content creators on what content to create and when and provide insights updates to old content and when to consolidate or remove content.
Build and maintain a detailed content roadmap for the company website, tierpoint.com, ensuring timely and high-quality delivery of initiatives to drive organic traffic growth.
Data Analysis & Reporting: Monitor performance using tools like Google Analytics (GA4), Google Search Console (GSC), Ahrefs, or Semrush, and translate data into actionable recommendations and key performance indicators (KPIs) for leadership.
Optimize user journeys to improve conversion rates by analyzing website performance, A/B testing landing pages, and refining CTAs and content
Monitor and analyze SEO channel performance and maintain reporting on overall performance, traffic, conversion, and keyword rankings.
Trend Awareness: Stay ahead of emerging trends in AI search behavior, algorithmic shifts, and evolving Search Engine Results Page (SERP) features to ensure the company remains an industry leader.
Cross-Functional Collaboration: Act as a subject matter expert to educate and collaborate with marketing, brand/creative, product, and engineering teams to ensure SEO/AEO best practices are integrated into development cycles and marketing campaigns.
Provides quality internal and external customer service surrounding the Company values.
Other duties as assigned
Qualifications
4+ years of experience in SEO, content optimization, or technical marketing, with a proven track record of driving measurable organic growth
B2B technology organization experience highly preferred
Web development experience preferred
Wordpress experience is a plus
Technical Proficiency: Deep understanding of on-page, off-page, and technical SEO best practices, including HTML, CSS, JavaScript, and web development principles as they relate to search.
Content Strategy: Demonstrated understanding of how content drives discoverability and engagement for our ICP and buying committee members.
Appropriately leverage link-building programs
Combine knowledge of company priorities with analysis of organic performance and keyword research to prioritize strategic traffic and brand goals in collaboration with content marketing team. > content brief collaboration (content harmony)
Ability to connect strategic priorities with opportunities for earned media
AEO Familiarity: Familiarity with emerging AI platforms like Google's AI Overviews, ChatGPT, and Perplexity and their role in shaping discovery, including knowledge of semantic search and schema-driven content.
Analytical Skills: Strong ability to analyze complex data sets, derive insights, and use experimentation (like A/B testing) to optimize performance.
Tools Expertise: Proficiency with industry-standard SEO and analytics tools, such as Google Search Console, GA4, Ahrefs, Semrush, and Screaming Frog.
Soft Skills: Excellent communication, project management, and collaboration skills to work effectively with cross-functional teams and external stakeholders.
Self-starter who can make proactive strategies a reality through cross-functional programs
A passion for data with an ability to extract actionable insights from multiple data sources
Excellent verbal, written, and interpersonal skills
Ability to prioritize and organize effectively
Ability to work on multiple projects simultaneously
Ability to work both independently and with others
Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines
Proficiency in using MS Office Suite and Windows-based computer application
Preferred Experience
Prior experience in the technology space, including cloud computing or the data center industry
Working Conditions
Remote or Office environment
Pay Transparency
TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.
Pay Range $83,000.00 - $133,026.28
#LI-CG1
#LI-Remote
$83k-133k yearly Auto-Apply 26d ago
HR Support Specialist
Tierpoint 4.5
Remote or Saint Louis, MO job
Our HR team is seeking someone who is eager to grow their HR career while playing a key role in keeping our department running smoothly. We're seeking a meticulous organizer who truly believes that "everything has its place" and takes pride in the details. If you love crossing items off a to-do list and thrive in a task-driven environment, you'll feel right at home here. This role requires a high level of confidentiality and familiarity with HR policies and procedures, particularly those related to employee onboarding and offboarding. As our HR Support Specialist, you'll be an essential member of the team, supporting, coordinating, and executing a wide range of tasks and projects across the entire HR function.
We want someone who notices the small things, cares about getting the details right, and loves helping others succeed. If you're the person who's always one step ahead-anticipating needs, offering assistance, and finding the next thing to organize-you'll be a great fit for our team!
Responsibilities
Onboarding & New Hire Processing
* Coordinate the full onboarding process for new employees, ensuring all steps are completed accurately and timely
* Enter and maintain all new hire information in Dayforce, including personal information, job details, and required documentation
* Monitor and follow up on background checks, ensuring timely completion and compliance with company standards
* Oversee and verify completion of I-9 forms, including E-Verify submissions, document reviews, and record retention in compliance with federal regulations
* Partner with internal IT to request and track laptops, system access, and other equipment needed for new hires
* Create and submit Statements of Work (SOWs) for staffing hires to ensure accurate invoice submission and tracking
HR Systems & Documentation
* Maintain and organize the company's job description library, ensuring all documents are current, properly formatted, and accessible
* Conduct routine HR data audits to ensure compliance with company policies and legal requirements
* Managed and regularly updated the HR vendor spreadsheet to ensure accurate tracking of vendor details
Employee Offboarding
* Process and submit terminations in ensuring all final steps-including equipment return coordination and required documentation steps have been completed
* Partner with IT & Security Depts to deactivate system access and help manage the offboarding logistics
General HR Support & Collaboration
* Partner with Office Administrator in assisting with corporate events & meetings
* Serves as primary backup to Office Administrator/Receptionist
* Assist Building Management on facility tasks
* Support HR team projects, process improvements, and other administrative tasks as needed
Qualifications
* 1+ years' experience in Human Resources or coordination/administrative support function
* Intermediate to Advanced skills using Microsoft Office Suite
* Ability to communicate effectively, organize, and coordinate data
* Demonstrate strong writing, proof-reading, and editing skills
* Must be a self-starter, able to prioritize and multitask, and thrive working independently with support of a team and leader
* Ability to function well in a high-paced and at times stressful environment
* Ability to interact well with a wide variety of internal and external contacts
* Ability to operate in a fast-moving, team-oriented, collaborative environment with tight deadlines
* Excellent verbal, written, and interpersonal skills
* Ability to prioritize and organize effectively
* Ability to work on multiple projects simultaneously
Preferred Experience
* 2+ years of HR administrative and/or coordination experience, preferably in a technology industry
* Bachelor's degree in Human Resources, Communications, Business, or related field
* Prior experience supporting mid-size populations of remote, onsite, and work from home employees across a geographic footprint
Working Conditions
* On-site position from our STL corporate office (Des Peres) - 5 days a week
Pay TransparencyTierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.Pay Range $23.72- $35.58
#LI-EW1
#LI-Onsite
$23.7-35.6 hourly Auto-Apply 16d ago
Client Director - Cyber Security
Redapt 3.8
Remote job
Redapt Inc. is a pioneering world-class data center infrastructure integrator, technology engineering firm, and cloud services provider. Our teams focus on delivering innovative solutions and services that power our customers most demanding applications and enable them to extract powerful insights from data that drives true business value.
We are seeking a dynamic and results-driven Client Director to join our team. In this consultative acquisition sales role, you will be responsible for acquiring, building and maintaining strong client relationships. You will have a solid understanding of client's business needs and providing customized solutions and professional services which are adjacent to cybersecurity, cloud, data center, and networking technologies. This enterprise sales role will require executive peer to peer dialogue and leadership capabilities that will engage the client and internal resources for open and trusted collaboration. You will identify opportunities and engage internal team personnel with clients while simultaneously achieving meaningful wins that advance the clients most strategic projects and/or initiatives.
If you are a motivated individual with a passion for building long term relationships in a fast paced and evolving space that has tremendous upside, then we invite you to apply for this exciting opportunity.
Responsibilities:
You will develop and execute a strategic sales plan to achieve and exceed sales targets within the cybersecurity and IT solutions portfolio.
Prospect, acquire, build and nurture relationships with target clients, understanding their unique challenges and objectives.
Collaborate with internal teams, including technical experts, to design and present comprehensive solutions that address client needs.
Stay updated on industry trends, emerging technologies, and competitor offerings to maintain a competitive edge.
Lead and participate in client presentations, negotiations, and contract discussions.
Provide accurate sales forecasts and reports to the leadership team so we can communicate the necessary resources to execute initiatives for our clients.
Engage with partner OEM, ISV, and Infrastructure technologies to expand relevance and opportunities for our clients to optimize, reduce risk, increase business resiliency, and safeguard digital assets from threats.
Skills you bring with you:
Proven experience in consultative sales, preferably in the cybersecurity and IT industry.
Strong understanding of cybersecurity solutions and IT services.
Excellent communication and presentation skills, with the ability to articulate complex technical concepts to a non-technical audience.
Demonstrated success in building and maintaining long-term client relationships.
Proactive and results-oriented approach to sales.
Must be willing and open to learn new concepts, ideas, frameworks, and technologies that advance and impact our client's organization.
Demonstrated ability to cultivate new relationships and gain trust from key stakeholders.
Qualifications:
Bachelor's degree in a related field or equivalent experience.
5+ years of experience in consultative sales, preferably with a focus on cybersecurity and IT solutions.
100% Hunter
Worked for a Value-Added Reseller or an Integrator.
Travel required:
Travel typically 15-25% or more a month
Equal Employment Opportunity:
Redapt is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. All employment is decided based on qualifications, merit, and business need.
#LI-LM1
$93k-134k yearly est. Auto-Apply 60d+ ago
National Channel Director
Tierpoint, LLC 4.5
Remote job
The National Channel Manager wins, maintains, and expands relationships in the ecosystem of TierPoint National and Alliance partners. The National Channel Manager is responsible for achieving opportunity creation goals to reach team sales objectives. The National Channel Manager reports to the Assistant Vice President of Channel and Alliances.
Responsibilities
Provide quality internal and external customer service in line with Company values
Serve as a key channel resource to designated National and Alliance partners
Build and maintain partner ecosystem that will produce consistent revenue
Qualify and distribute sales opportunities
Recruit and qualify partners within the National Partner ecosystem
Effectively coordinate with Account Executives in the field to build and maintain partner relationships
Provide sales support when required
Demonstrate ability to successfully meet and exceed quarterly sales performance objectives
Be the lead for designated partner engagement, training, co-marketing, and product awareness
Responsible for facilitating field alignment between Channel Partner, TierPoint regional Channel team, Account Executives, Alliance Partners, etc.
Facilitate reviews with National Partner team of Opportunities, Sales Tracking, and Funnel Management
Drive engagement with Cloud Powered Alliance Partners/OEMs
Familiarity and commitment to daily activity tracking in corporate CRM tool
Provides quality internal and external customer service surrounding the Company values
Other duties as assigned
Qualifications
Bachelor's degree required
2-5+ years of channel experience
A driven, positive, upbeat attitude
Any background with advanced sales training systems is advantageous
Candidate must possess a valid driver's license
Strong training/enablement capabilities
Excellent verbal, written, and interpersonal skills
Ability to prioritize and organize effectively
Ability to work on multiple projects simultaneously
Ability to work both independently and with others
Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines
Proficiency in using MS Office Suite and Windows-based computer applications
Preferred Experience
Prior experience, particularly in the data center and CSP/MSP industry
Existing relationships with Regional and National channel partners strongly preferred
Working Conditions
Home or Office based depending on location
Travel to corporate and regional markets, national/partner events, and opportunity specific travel, as required
Pay Transparency
TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.
Pay Range $95,778.92 - $143,668.38
#LI-CG1
#LI-Remote
$95.8k-143.7k yearly Auto-Apply 4d ago
Field Engineer
Black Box 4.3
New Albany, OH job
Job Responsibilities:
· Provides technical expertise for pre-installation, installation, and closeout documentation of Commercial Services products, ensuring the systems function.
· Validate audit remediation effort matches customers expectation.
· Maintains competency in established area(s) of expertise through vendor and industry training. Liaison with manufacturers regarding product or applications upgrades.
· Gathers, and updates data pertaining to tools, resources, products, and applications on a regular basis.
· Develops and applies technology for customers' use.
· Proactively develops innovative solutions and programs to enhance business opportunities. Provides active technical mentoring for the Sales, Solutions Engineering, and Delivery teams.
· Interface with senior-level customer contacts, identify customer needs, add technical expertise to customer proposals, handle objections appropriately, and deliver successful sales presentations adding value through industry knowledge and insight. Personally follows through on customer inquiries and requests. Demonstrates responsiveness. Able to present highly technical topics included advanced products/applications and business solutions to large groups.
· Additional duties as assigned.
Skills, Knowledge, Abilities:
[create standard skills/responsibilities to include as necessary, but can also be removed, added or edited as needed for position]
· Able to work independently as well as part of a team environment.
· Able to retrieve information and conduct research related to project completion and job responsibilities.
· Able to think analytically.
· Capable of establishing priorities and balancing multiple projects simultaneously.
· Encompasses project management skills from project start to finish.
· Performs work under general supervision.
· Handles complex issues and problems.
· Excellent written and verbal communication skills.
· Organized and detail-oriented.
· Able to build collaborative relationships.
· Able to read, write and interpret various correspondence, memos and instructions.
· Understanding of basic mathematical concepts, such as adding, subtracting, multiplying and dividing.
· Proficient in basic to intermediate computer software programs, such as Microsoft Office.
· Must have current driver's license and/or passport.
· Ability to work overtime as necessary.
Qualifications:
· Bachelors degree in Computer Science or equivalent education and work experience.
· 5-7 years of experience in supporting Enterprise IT environments.
· Ability to travel 0-25% of the time.
Supervisory Responsibility:
[select one of the following]
· This position has no supervisory responsibilities
Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.
Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
$49k-74k yearly est. Auto-Apply 33d ago
Infrastructure Technician I
Black Box 4.3
Columbus, OH job
Primary Roles & Responsibilities
· Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.
· Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary.
· Perform upgrades and additions to cabling infrastructure systems in order to increase functionality and usability.
· Coordinate with other Team Members within North American Commercial Services (NACS) Operations for the purpose of completing projects/work orders efficiently.
· Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations.
· Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc.
· Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items, as required.
· Respond to emergency situations during or after hours for the purpose of resolving immediate client concerns and meet SLAs.
· Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site.
· Attend meetings, workshops, training, and seminars for the purpose of conveying and/or gathering information required to perform job functions.
· Achieve performance targets established by leadership for applicable Key Performance Indicators.
· Perform other duties as assigned by management.
Education/Experience Requirements
· Associate degree or Certification in a technology services/technical discipline, or equivalent work experience.
· Minimum 2+ years' experience installing, servicing, and maintaining low voltage cable infrastructure systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.
· Proven ability to install, terminate & test low voltage cables & fiber optical cables to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable, single mode & multi-mode fiber optical cables.
· Industry and manufacturer specific experience and/or certifications preferred (examples: BICSI, Panduit, Commscope, Siemens, Corning, Leviton, Ortronics, AV, Fiber Optic, Paging, etc).
· Comprehension of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems.
· Working knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.
· When required, healthcare specific certifications and experience (examples: infectious control, safety, bloodborne pathogens certifications, etc.)
· Comprehension of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards.
· Strong customer/client service orientation with effective communication and interpersonal skills, including tact and diplomacy.
· Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents.
· Proven skills in reliability and dependability demonstrated through completing tasks on time and with minimal supervision, punctual and present for work, informing appropriate individuals when work will not be completed in agreed upon time frame.
· Valid driver's license and ability to safely drive company vehicles.
Physical Requirements
· Heavy Work: May frequently exert force equivalent to lifting up to approximately 50 pounds and/or occasionally exert force equivalent to lifting up to approximately 100 pounds.
· Vision: Requires the ability to perceive the nature of objects by the eye.
· Near Acuity: Clarity of vision at 20 inches or less.
· Midrange: Clarity of vision at distances of more than 20 inches and less than 20 feet.
· Far Acuity: Clarity of vision at 20 feet or more.
· Peripheral: Ability to observe an area that can be seen up and down or left and right while eyes are fixed on a given point.
· Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are.
· Ability to adjust focus: Ability to adjust the eye to bring an object into sharp focus.
· Color Vision: Ability to identify colors.
· Speaking/Hearing: Possesses the ability to give and receive information through speaking and listening skills.
· Motor Coordination: While performing the duties of this job, the incumbent is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The incumbent is frequently required to stand; and walk. The incumbent is occasionally required to climb or balance; and stoop, kneel, crouch, or bend.
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QuTech may also be known as or be related to QuTech, Quality Technology Inc, Quality Technology Inc., Quality Technology LLC and Quality Technology, Inc. (qutech).