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Support Specialist jobs at R&H Construction

- 122 jobs
  • Peer Support Specialist - The Lodge

    RH Community Builders 3.3company rating

    Support specialist job at R&H Construction

    Job Description Peer Support Specialist is responsible for providing peer to peer support services including: monitoring, informing, supporting, assisting and empowering clients and their family members/caregivers who directly or indirectly receive behavioral health services; developing and coordinating activities, programs and resources which directly support clients and family members/caregivers in achieving wellness and recovery oriented goals; facilitating peer to peer assistance as a part of a team setting; conducting outreach to clients, family members/caregivers and the community; and acting in a liaison role between clients, family members/caregivers and community service providers. Essential Duties and Responsibilities The essential functions include, but are not limited to the following: Provides peer support and self-help services to behavioral health clients and their family members/caregivers in individual or group settings on site in county programs as well as in the community. Under direction of clinical/supervisory staff, assists in coordinating clinical services, provides linkage to other services and resources, monitors, supports, assists and empowers clients and family members/caregivers who directly or indirectly receive behavioral health services. Assists the Department in gathering client and family member/caregiver perspectives and ensuring it is considered in policy and program development. Assists in the development and coordination of activities, programs and resources which support clients and family members/ caregivers in achieving wellness and recovery goals such as self-help and peer-led groups. Provides skill training to clients and family members/caregivers on tasks related to recovery focused independent living such as self-empowerment, self-responsibility, public transportation, housing applications, interviews, shopping, etc. Serves as a role model for recovery Assists and advocates for clients and family members/caregivers as they navigate through the system of care including: assisting with referral follow through; transition to different levels of care; providing information on support resources; facilitating and encouraging family member/caregiver involvement as appropriate. Prepares and supports clients and family members/caregivers in a variety of client and family centered activities such as case consultation/staff meetings, hearings, interviews, completion of satisfaction surveys, focus groups, and stakeholder input opportunities. Documents activities in accordance with Department and program requirements. Support client's vocational choices and assists them in stress management and other symptoms related to all facets of employment. Works as part of the treatment team including: participating in meetings; encouraging and supporting clients and family members/caregivers in understanding, adhering to, and progressing in the treatment plan; evaluating their responses; outreaching; and empowering them to communicate openly and directly with treatment providers. Greets and welcomes clients and family members/caregivers upon arrival to programs/offices. Minimum Qualifications (Knowledge, Skills, and Abilities) Maintain State Certification / Licensure or be in the process of obtaining Certification / License as a certified Peer High School Diploma or GED Knowledge of Basic Recovery and wellness concepts and behavioral health services; public and private agency services and resources available for clients and family members/caregivers, such as schools, social services, and community resources; Knowledge of Office procedures and practices to include computer usage; Ability to Communicate effectively orally and in writing with people of various educational, socioeconomic and cultural backgrounds; Ability to Work effectively in stressful, emotional and confrontational situations and as part of a multidisciplinary team; Ability to Establish and maintain effective working relationships at all organizational levels as well as other agencies and the public; Ability to Maintain confidentiality of all information;
    $38k-54k yearly est. 24d ago
  • Energy Marshall, Data Centers

    Suffolk Construction 4.7company rating

    Sunnyvale, CA jobs

    Suffolk is a national enterprise that builds, innovates and invests. Suffolk is an end-to-end business that provides value throughout the entire project lifecycle by leveraging its core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment (Suffolk Technologies) and innovation research/development. Suffolk - America's Contractor - is a national company with more than $5.0 billion in annual revenue, 2,600 employees, and main offices in Boston (headquarters), New York City, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. Suffolk manages some of the most complex, sophisticated projects in the country, serving clients in every major industry sector, including healthcare, life sciences, education, gaming, transportation/aviation, government, mission critical and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. Suffolk is ranked #8 on ENR's list of “Top CM-at-Risk Contractors.” For more information, visit *************** and follow Suffolk on Facebook, Twitter, LinkedIn, YouTube, and Instagram. Position: Suffolk is currently seeking an Energy Marshall to implement learning, provide consistency, and drive rigor into energy isolation and electrical safety programs. Responsibilities: Reviewing the Electrical Energization Safety Program with the electrical contractor and commissioning authority Involvement with all stored energy systems - gas, water, steam, air. Organizing and scheduling Pre-Energization meetings Confirming individuals working on energized / de-energized equipment are Qualified Work based on NFPA 70E, OSHA, or an accepted qualified electrical safety training standard. Delivering a project specific Electrical Safety Orientation to employees who will be working on energized or de-energized equipment Reviewing the electrician's LOTO plan and verifying it is accurate and managed properly. Reviewing electrician and vendor AHA's. Confirming receipt of the approved coordination study and all arc flash labels have been applied to the equipment. Tracking and confirming all required QA/QC is complete and documentation has been submitted. Reviewing the daily Pre-Task Plan for energization activities. Implementing adequate communication to the project team that identifies daily high-risk activities, energized equipment and spaces, barriers, and off-limit spaces. Confirming all pre-energization steps have been completed. Conducting pre-energization daily walks with the electrician and project stakeholders. Performing end-of-day walks for electrical equipment to confirm all systems are secure. Confirming adherence to the LOTO plan and isolation requirements. Confirming adequate signage and barriers are installed for electrical rooms and spaces with energized equipment. Confirming an adequate access control plan is in place for electrical rooms and spaces with energized equipment. Qualifications: BA/BS + 5 years of related experience or demonstrated equivalency of experience and/or education Able to understand the safe installation of electrical equipment and various voltages, equipment types, and AC/DC systems Knowledge of pressurized mechanical lines, compressed gas and air. Experience in construction and electrical commissioning standards and practices. Experience communicating complex technical solutions and concepts to engineers and non-engineers. Ensure audit site practices against written standards as part of assurance role. Ability to Interpret line drawings and system redundancies to ensure design of LOTO systems are 100% effective and in compliance with customer standards. While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stand; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking. Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.
    $50k-81k yearly est. 4d ago
  • Subsurface Specialist

    Penhall Company and Penhall Technologies 4.3company rating

    Santa Clara, CA jobs

    The GPR Sales & Service Representative is a hybrid role combining technical field work and customer relationship development. This position is responsible for performing Ground Penetrating Radar (GPR) services while also serving as a front-line business development representative to expand client relationships and grow revenue. The ideal candidate has a strong technical foundation in GPR scanning, a customer-first mindset, and the communication skills necessary to identify opportunities, educate clients, and build long-term partnerships. Duties and Responsibilities: • Perform GPR scanning and data interpretation with precision and professionalism on active job sites. • Deliver on-site solutions, mark-outs, and reports in alignment with Penhall's quality and safety standards. • Engage clients before, during, and after service to build relationships and identify future needs. • Actively pursue new business opportunities by identifying prospects, visiting job sites, and networking with key contacts. • Collaborate with Account Managers and Branch Leadership to expand service offerings and cross-sell where applicable. • Create quotes, proposals, and follow-up correspondence with clients as needed. • Serve as a trusted advisor to customers by explaining results, offering technical guidance, and solving problems on the spot. • Partner with dispatch and operations to ensure scheduling aligns with customer deadlines and expectations. • Track client interactions, leads, and opportunities through CRM or sales tracking systems. • Represent Penhall at industry events, safety meetings, and project kickoffs when requested. • Promote Penhall's commitment to safety and professionalism at every customer interaction. • Other duties as assigned by your manager. Required Skills and Abilities: • Proven field experience with GPR scanning or similar nondestructive testing (NDT) methods • Strong interpersonal skills and professional demeanor • Self-starter with the ability to manage time independently • Ability to identify client needs and recommend appropriate services • Clear verbal and written communication skills • Competent in report writing and technical documentation • Basic sales aptitude and comfort with customer follow-up • Proficient in Microsoft Office; CRM experience a plus • Ability to work in varying environments and travel locally to job sites Essential Core Competencies: • Technical Expertise: Applies GPR knowledge accurately in the field • Business Acumen: Understands client goals and aligns services to add value • Communication: Explains technical concepts clearly to non-technical audiences • Time Management: Balances field work with sales development effectively • Accountability: Follows through on commitments and manages client expectations • Team Collaboration: Works well with dispatch, ops, and sales to ensure delivery excellence • Customer Focus: Commitment to providing excellent service and resolving issues to meet customer needs. • Attention to Detail: Ensures accuracy in scheduling, dispatch, and equipment management. • Safety Conscious: Proactively enforces safety standards and promotes a safety-first culture. • Action Orientated: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Education and Experience: • High school diploma or equivalent required; technical certification in GPR or related field preferred • 2+ years of experience in GPR or construction scanning preferred • Prior sales or customer-facing experience in construction or industrial services is a strong plus Physical Requirements: • Ability to lift 50+ pounds and carry field equipment • Regular exposure to outdoor conditions and construction job sites • Requires driving to multiple job locations within a defined territory • Must be able to stand, walk, or crouch for extended periods Legal Disclaimer: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Penhall Company is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, compensation inquiries, discussions or disclosures, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. (41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a)) This job description is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. Penhall Company reserves the right to modify, add, or remove duties and to assign other responsibilities as necessary.
    $47k-78k yearly est. 3d ago
  • Event Support Specialist

    Joni and Friends 4.5company rating

    Agoura Hills, CA jobs

    Job DescriptionDuties: Under the general supervision of the Director of Events, this position plays a key role in ensuring the successful delivery of Joni and Friends events. Responsibilities include but are not limited to: Support the Special Events Team with pre-event planning, logistics coordination and event execution Manage the production and distribution of printed materials for event attendees Coordinate all digital materials such as event apps, web content, and electronic binders Schedule and prepare event-related meetings Schedule meetings Create agendas Distribute materials Capture and distribute detailed meeting notes Assist with on-site event set up and tear down Provide comprehensive administrative support to the Special Events Team Research and recommend current event industry best practices to enhance event quality and innovation while maintaining the Joni and Friends gold standard Serve as the secondary point of contact for in-office volunteers, assisting the Team Lead, Special Events as needed Other duties and projects as assigned by supervisor to support department and organizational needs Qualifications: Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith Desire to serve in a growing and dynamic Christian service ministry Associate Degree and/or 2 years relevant experience preferred Strong organizational and problem-solving skills, with the ability to respond to challenges quickly and creatively Exceptional attention to detail and accuracy in order to uphold the Joni and Friends gold standard Proven ability to manage multiple tasks and prioritize effectively across various events Ability to take initiative, work under pressure, and meet deadlines Excellent verbal and written communication skills High social intelligence and strong relationship-building abilities Strong focus and ability to see work through to completion Team player and self-starter who is flexible and able to work independently Must have a strong sense of confidentiality. This role includes sensitive donor information. Protecting this information is a direct reflection of Joni and Friends commitment to integrity and excellence. Proficiency in Microsoft Office Suite (Especially Excel and Mail Merge), Canva, and virtual meeting platforms such as Zoom and Microsoft Teams Ability to lift and carry up to 40 lbs. Ability to regularly stand, sit, walk, go up/down stairs throughout the workday Flexibility to work varying hours including occasional overnight shifts, as well as some travel based on event schedule Valid driver's license is required Understanding of Christian ministry and specifically Joni and Friends is desirable This position involves both sedentary office work and occasional physical activity during and in preparation of onsite and offsite events. The employee must be able to sit for extended periods, operate a computer and other standard office equipment, and communicate effectively in person, over the phone, and through virtual platforms. During events, the role may require standing or walking for extended periods, bending, reaching, carrying materials, and setting up or breaking down event spaces. The employee must be able to lift, carry, push, or pull items such as boxes, signage, or supplies up to 40 pounds. Work is primarily performed in an office setting but also includes offsite environments such as hotels, conference centers, and retreat facilities. Offsite work may involve varying temperatures, lighting, and noise levels, as well as periods of increased activity during event setup and execution. Employees are expected to maintain professionalism, safety awareness, and flexibility while adapting to different environments and schedules. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Compensation is $23.50 - $26.00 per hour and it is a non-exempt position. This is a hybrid position- Mon, Tue, Thu in office, and Wed and Fri remote. Prior to applying for any position with Joni and Friends, all applicants must review our Statement of Faith and Mission Statement (below). MINISTRY LIFE: Joni and Friends desire is to glorify God in the way we conduct ourselves, and in the work we do. Employment at Joni and Friends is not just a job but a calling from God to serve and share the gospel with people living with disabilities. We desire to see the local church become a place of belonging for every family living with disabilities. We want every employee to excel in their walk with Christ and at their job. We purposely create a ministry-wide prayer life environment and offer leadership, and general training to help employees “Lead like Jesus*” and perform their work with excellence. CHRISTIAN DISABILITY MINISTRY ENGAGEMENT: Every employee at Joni and Friends, regardless of their specific role is expected to grow and develop as a Christian Disability Ministry Leader (CDML). This implies a continuous journey of learning and involvement, where employees engage not only in Joni and Friends' programs but also extend their ministry efforts to their local Christ-honoring churches. This core competency includes: Active Participation - Actively participate in ministry, both within the organization and their local Christ-honoring churches (if possible and to what degree they are able), advocating for participation of people with disabilities Continuous Growth - Besides Lead Like Jesus and Beyond Suffering trainings, continue to develop in the realm of disability ministry Culture of Belonging Approach - Encourage a culture of belonging ensuring that the needs of the disability community are addressed with grace and understanding Integration of Faith and Work - Ensure that Christian values are a driving force in all aspects of work Below outlines the Biblical Commission, Vision, Mission, and Values of Joni and Friends which employees are required to believe and uphold. BIBLICAL COMMISSION: “Go out quickly in the streets and alleys of the town and bring in the poor, the crippled, the blind and the lame…go out to the roads and country lanes and compel them to come in, so that my house will be full.” Luke 14:21-23 (NIV) VISION: “A world where every person with a disability finds hope, dignity, and their place in the body of Christ.” MISSION: “To glorify God as we communicate the Gospel and mobilize the global church to evangelize, disciple and serve people living with disability.” VALUES: Honor God in everything we do Build relationships based on trust and respect Maintain integrity and excellence in programs and services Practice responsible stewardship * Lead Like Jesus is a course of study provided to all employees and is based on the book written by Ken Blanchard and Phil Hodges of the same name. The Lead Like Jesus course is the model which governs our ministry culture and contributes significantly to Joni and Friends maintaining its certification as a “Best Christian Workplace” according to surveys by the Best Christian Workplace Institute (BCWI). Powered by JazzHR 19v5QZK8R7
    $23.5-26 hourly 24d ago
  • IT Support Specialist

    Linde 4.1company rating

    White City, OR jobs

    IT Support Specialist-25002311 Description Linde Gas & Equipment Inc. IT Support SpecialistLocation: Medford, OR Linde Gas & Equipment Inc. is seeking an IT Support Specialist to join our team! In this role, you will provide hands-on technical assistance, ensuring the smooth operation of our organization's IT infrastructure. You will be responsible for maintaining personal computer systems, troubleshooting technical issues, supporting staff, contributing to IT projects as requested, and assisting with conference room A/V solutions. Although the position is primarily based in Medford, support is not restricted to that location. The ideal candidate will possess a strong technical aptitude, a proactive approach to problem-solving, and the ability to manage multiple tasks in a fast-paced environment. What we offer you!What we offer you!Competitive compensation Comprehensive benefits plan (medical, dental, vision and more)401(k) retirement savings plan Paid time off (vacation, holidays, PTO) Employee discount programs Career growth opportunities What you will be doing: Key Responsibilities:Technical Support:Troubleshoot system problems, offering solutions and/or recommendations to ensure timely issue resolution. Provide technical assistance for application system upgrades and monitor changes to operating system software as directed. Performance Monitoring & Maintenance:Analyze performance and implement improvements to ensure the stability of personal computers. Proactively monitor and maintain personal computers and resolve user-reported issues. Hardware and Software Deployment:Deploy new hardware according to schedules and provide hardware/software installation, configuration, and support. Order computer supplies and maintain resource availability as required. Conference Room A/V Support:Set up and maintain conference room audio/visual solutions, assisting users with equipment connections and operation during meetings. Device Management:Troubleshoot and activate smartphone, tablet, and handheld devices Process Adherence:Follow established IT operating procedures and systems best practices while ensuring compliance with service level targets. Utilize tools like SMAX to manage, track, and resolve IT support tickets efficiently. Problem Analysis & Recommendations:Analyze potential solutions and recommend the best course of action within your area of expertise. Present findings and actionable recommendations to stakeholders. Task Management:Manage multiple assignments and escalations, prioritizing effectively to deliver solutions in a timely manner. Qualifications What makes you great: Basic 3-5 years of experience in IT equipment support Experience working with computer needs of a plant operations environment including control networks Proficiency in troubleshooting hardware, software, and A/V systems. Strong problem-solving abilities to address technical issues and ensure system stability. Excellent communication skills with the ability to work both independently and collaboratively. Experience with IT desk-side support or technical assistance roles. Expertise in managing technical escalations and meeting SLA targets. Prior involvement in IT projects or initiatives. Ability to make decisions based on analysis of available alternatives using sound judgment Preferred Qualifications (Optional): Degree or advanced studies in computer science or related field Experience working in fast-paced environments or with cross-functional teams Experience with tools associated with networking Why you will enjoy working with us: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet. Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U. S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet. For more information about the company, please visit our website. Don't wait, fill out an application right from your phone today! DRIVE YOUR CAREER FORWARD!All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. #LI-IS1Primary Location Oregon-White CitySchedule Full-time Job - ITUnposting Date Ongoing
    $43k-83k yearly est. Auto-Apply 4d ago
  • IT Support Specialist

    Linde Plc 4.1company rating

    White City, OR jobs

    Linde Gas & Equipment Inc. IT Support Specialist Linde Gas & Equipment Inc. is seeking an IT Support Specialist to join our team! In this role, you will provide hands-on technical assistance, ensuring the smooth operation of our organization's IT infrastructure. You will be responsible for maintaining personal computer systems, troubleshooting technical issues, supporting staff, contributing to IT projects as requested, and assisting with conference room A/V solutions. Although the position is primarily based in Medford, support is not restricted to that location. The ideal candidate will possess a strong technical aptitude, a proactive approach to problem-solving, and the ability to manage multiple tasks in a fast-paced environment. What we offer you!What we offer you! * Competitive compensation * Comprehensive benefits plan (medical, dental, vision and more) * 401(k) retirement savings plan * Paid time off (vacation, holidays, PTO) * Employee discount programs Career growth opportunities What you will be doing: Key Responsibilities: * Technical Support: Troubleshoot system problems, offering solutions and/or recommendations to ensure timely issue resolution. Provide technical assistance for application system upgrades and monitor changes to operating system software as directed. * Performance Monitoring & Maintenance: Analyze performance and implement improvements to ensure the stability of personal computers. Proactively monitor and maintain personal computers and resolve user-reported issues. * Hardware and Software Deployment: Deploy new hardware according to schedules and provide hardware/software installation, configuration, and support. Order computer supplies and maintain resource availability as required. * Conference Room A/V Support: Set up and maintain conference room audio/visual solutions, assisting users with equipment connections and operation during meetings. * Device Management: Troubleshoot and activate smartphone, tablet, and handheld devices * Process Adherence: Follow established IT operating procedures and systems best practices while ensuring compliance with service level targets. Utilize tools like SMAX to manage, track, and resolve IT support tickets efficiently. * Problem Analysis & Recommendations: Analyze potential solutions and recommend the best course of action within your area of expertise. Present findings and actionable recommendations to stakeholders. * Task Management: Manage multiple assignments and escalations, prioritizing effectively to deliver solutions in a timely manner. What makes you great: Basic * 3-5 years of experience in IT equipment support * Experience working with computer needs of a plant operations environment including control networks * Proficiency in troubleshooting hardware, software, and A/V systems. * Strong problem-solving abilities to address technical issues and ensure system stability. * Excellent communication skills with the ability to work both independently and collaboratively. * Experience with IT desk-side support or technical assistance roles. * Expertise in managing technical escalations and meeting SLA targets. * Prior involvement in IT projects or initiatives. * Ability to make decisions based on analysis of available alternatives using sound judgment Preferred Qualifications (Optional): * Degree or advanced studies in computer science or related field * Experience working in fast-paced environments or with cross-functional teams * Experience with tools associated with networking Why you will enjoy working with us: Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet. Linde Gas & Equipment Inc. (LG&E) is part of the largest Welding, Industrial, Medical, and Specialty Gases companies in the U.S. We carry a comprehensive selection of industrial gases, such as oxygen, nitrogen, argon, and carbon dioxide, etc. LG&E has an extensive network of production plants, retail stores, distribution centers, and customer service locations with a focus on making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful by helping to sustain and protect our planet. For more information about the company, please visit our website. Don't wait, fill out an application right from your phone today! DRIVE YOUR CAREER FORWARD! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law. #LI-IS1
    $43k-83k yearly est. 4d ago
  • IT Support Specialist II

    Teichert 4.5company rating

    Sacramento, CA jobs

    This position will begin as a contract assignment, with the opportunity to transition to a full-time role. Purpose Under direct supervision, this position is responsible for providing second level technical support to all Teichert end users via the Support Center call line and email. This position works closely with the DTS Division staff and outside departments, as well as some vendors when purchasing hardware/software as needed. Focus & Scope Essential duties and responsibilities, i.e. those which are basic, necessary, and an integral part of the job, are indicated below: Company/Entity Actively supports the achievement of the business unit's goals and objectives by applying general knowledge of a variety of technologies. Collaborates across departments and supports consistent technical practices. Adheres to policies, procedures, and standards that protect the company's interests. Promotes and protects Teichert's, values to maintain a “team” spirit within the business unit and on project teams; works and cooperates with other disciplines across company lines to ensure maximum and best uses of Teichert resources. Promotes and protects the community perception of Teichert. Builds and maintains positive working relationships with internal and external customers. Maintains a positive impression of the department and company through professional interactions. Technical/Specialty Area Installs hardware and software on new and existing computers, printers, cell phones, tablets, laptops, and related equipment Drives to customer locations to perform repairs or pick up and deliver equipment. Provides level II hardware support to users in the areas of discrepancies, malfunctioning equipment, upgrades, maintenance and repair (Examples: Install RAM, install new monitor) Provides software support to users in the use and functions of software packages such as Microsoft Office 365. Escalate issues to Windows Administrators, Applications, Telecom and Network Administrators as needed Provides on-going preventative maintenance and repair of computers, cell phones, tablets, printers, monitors and related equipment. Responds to customer service inquiries and requests generated from the work order system; documents troubleshooting steps and/or resolutions into the work order system. Analyzes and evaluates new systems, equipment, and solutions for viability of use. Makes recommendations to customers and management staff. Participates in project involvement, including specialized projects such as development, schedules, and documentation; participates in staff and project meetings. Trains and assists users with the use and functions of software and hardware equipment (computers, printers, cell phones, tablets, etc.). Maintains an up-to-date knowledge of repair practices, policies, and technical specifications of computer and printer hardware. Contacts vendors for technical support and parts procurement both electronically and by telephone. Completes internal and vendor required documentation related to services, warranty tracking, inventory maintenance, and repair history recording. Contact customers as needed to discuss specific symptoms of equipment failure, cost, the nature of repairs required and possible solutions to equipment problems. Relationships, Qualifications, and Requirements Key Relationships Reports to: Site & End-User Support Manager Direct Reports: N/A External Customers: Software and hardware vendors. Internal Customers: All Divisions and Personnel within the Teichert Family of Companies. Job Qualifications & Requirements Education: Associate's degree, technical degree, or an equivalent combination of education and experience. A+ Certification, MCP Experience& Industry Expertise: At least two (2) years' experience in working as an IT support specialist, PC technician, or related position with increasing responsibilities in the maintenance, repair, operation, and installation of hardware and software for computers, cell phones, tablets, printers, etc. Specific Job Requirements: Must demonstrate knowledge of industry technologies, concepts, and methods. Knowledge of troubleshooting steps, Help Desk software and IT related processes. Must demonstrate experience in working with computer hardware and software technologies. Must demonstrate delivery of excellent customer service. Must demonstrate experience in training end-users. Must be able to clearly communicate and be understood both verbally and in written form by internal and external customers. Must demonstrate the ability to create good written technical documentation. Must demonstrate experience and knowledge in hardware and software Windows systems technologies such as Windows Domain environment, MS Office, Microsoft operating systems, and related client applications. Must demonstrate the ability to work in a team and maintain effective working relationships with all levels of staff and management. Must possess a valid California driver's license and maintain an acceptable driving record. Regular travel to other office locations required. Competencies Relationship Understanding Business Acumen Communication Organization and Management Teamwork Technology: Basic Computer hardware and operation, Microsoft Windows, Microsoft Office Equipment Used, Physical Demands and Work Environment Equipment Used: Personal computer, telephone, personal protective equipment (i.e. safety glasses, hearing protection) Physical Demands & Work Environment: The physical demands and work environment characteristics are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical: Sitting for long periods of time working at the computer or driving to other offices, plants or job sites. Viewing of computer monitor. Keyboarding: use of fingers to make small movements such as typing and mouse usage. Position may require varied work hours that include early morning meetings, late evening meetings, and weekend work for upgrades and installations that must be performed outside of normal business hours. Position may require travel to outside industry conferences and training seminars as needed, as well as to disaster recovery site(s). Must be available to respond to on-call support requests received outside of normal IT business hours. Ability to lift materials, boxes and equipment up to 50 lbs. Work Environment: Typical office environment with adequate temperatures and lighting, low levels of noise. Demands of meeting tight deadlines. Data Center work may require exposure to loud noise and variant temperatures. Visits to other job sites and plants may require walking on uneven ground, climbing, bending, reaching or stooping, exposure to loud noise, high levels of dust and fumes, and exposure to inclement or extreme weather conditions. HOURLY BASE SALARY RANGE: $28.00 - $37.00 The range displayed reflects the range the company reasonable expects to pay for the position. The actual base salary is subject to variation due to the role, level, geographic location, relevant education, training, or experience, among other factors. Employer Disclosure Statement The above statements and job description are intended to describe the nature and level of work being performed within this job. They are not intended to be an exhaustive list of all responsibilities, duties, and tasks. Other similar or additional duties are performed as assigned. Equal Opportunity Employer Teichert and its subsidiaries are proud to be an equal opportunity employer. We do not discriminate against applicants or employees on the basis of age, race, color, sex, national origin, disability, military or veteran status, or any other characteristic protected by federal, state or local laws. Applicants with disabilities may be entitled to reasonable accommodation. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the company. If you are an applicant with a disability, please inform Robert Maxey (*******************) if you need assistance completing any forms or to otherwise participate in the application process. Notice to Staffing Agencies Teichert, Inc. and its subsidiaries ("Teichert") will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Teichert, including unsolicited resumes sent to a Teichert mailing address, fax machine or email address, directly to Teichert employees, or to Teichert's resume database will be considered Teichert property. Teichert will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Teichert will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Teichert's recruiting function to submit resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. Teichert will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Teichert's Human Resources Representative or his/ her designee. No other Teichert employee is authorized to bind Teichert to any agreement regarding the placement of candidates by Agencies.
    $28-37 hourly 37d ago
  • Help Desk Technician, Tier II

    The Hiller Companies 4.3company rating

    Orange, CA jobs

    Job Details Hiller Los Angeles - Orange, CA $34.91 - $40.72 HourlyDescription The Hiller Companies, LLC has an immediate opening for IT Help Desk Tier II Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The IT Help Desk Tier II Technician is tasked with delivering advanced technical support to our internal staff. They are responsible for effectively troubleshooting and resolving complex software and hardware issues. The Tier II Technician not only assists with network connectivity problems but also offers expertise in managing server configurations, implementing security protocols, and ensuring the optimal performance of systems and applications. Moreover, they play a key role in mentoring Tier I Technicians, sharing their expertise and providing guidance on challenging technical matters. The IT Help Desk Tier II Technician enhances the efficiency and productivity of our internal operations, contributing to the overall success of our organization. Pay Range: $34.91/hour - $40.72/hour Key Responsibilities: Respond to incoming support requests in a timely and courteous manner. Identify, diagnose, and troubleshoot technical issues with hardware, software, and network systems. Document and track all support requests in a help desk ticketing system. Escalate complex issues to higher-level support staff as needed. Install, configure, and maintain software applications and operating systems. Perform regular maintenance tasks on hardware and software systems. Provide end-user training on software applications and systems. Communicate technical information to non-technical users in a clear and concise manner. Ensure that all equipment and software licenses are up-to-date and compliant with organizational policies. Provide Tier II technical support to end-users, troubleshooting hardware and software issues. Other duties as assigned. Qualifications What We Are Looking For: Bachelor's degree in computer science or related field preferred. CompTIA A+ certification or equivalent experience required. 2+ years experience working in a help desk or technical support role. Tier 2 experience preferred. Proficiency in Windows operating systems. Knowledge of networking concepts and protocols. Familiarity with common IT problems and their solutions. Knowledge of IT security best practices. Awareness of the company's IT policies and procedures. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Technical skills to diagnose and fix hardware and software issues. Ability to effectively explain technical issues to non-technical staff. Customer service skills to provide a positive experience for staff seeking help. Ability to manage multiple issues simultaneously. Capability to learn new technologies quickly. Ability to work under pressure and manage stressful situations. Capability to work effectively in a team and collaborate with other departments. Ability to work independently and as part of a team. Physical Requirements: Manual Dexterity: This is often required for tasks such as assembling and disassembling hardware, connecting cables, or handling small components. Visual Acuity: Technicians often need good vision to read small text on screens, identify specific hardware components, or discern color-coded wires. Sitting and Standing: Many IT Help Desk roles involve long periods of sitting at a desk. However, they may also require standing, such as when setting up hardware or moving around the office to deal with on-site issues. Lifting: Depending on the setup, technicians may need to move or lift moderately heavy equipment, like desktop computers, servers, or printers. Stamina: In some cases, working overtime to resolve urgent issues or complete important updates might be necessary, which requires stamina. Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant. We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun. Most employee benefits start from the first day of employment, including: Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs Career advancement potential within a growing company. Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.
    $34.9-40.7 hourly 60d+ ago
  • Temporary IT Support Specialist - Therma

    Therma LLC 4.6company rating

    San Jose, CA jobs

    **Therma, a Legence company** For over 50 years, Therma (************************ has continued to redefine the mechanical construction landscapes in California. Renowned for outstanding client service and attention to detail, we balance innovative, facility-specific solutions with a pragmatic, cost-conscious approach. Today, the firm employs more than 1,100 people in 3 regional offices, and its clients represent a diverse range of market sectors, including Biopharmaceutical, Education, Healthcare, Food & Beverage, Commercial, Industrial and Data Center facilities. Our culture is open, innovative, collaborative, and fun - all reflected in recognition of Therma as a #1 Best Place to Work on multiple occasions. We create an environment that empowers & challenges employees, giving them the greatest opportunity to succeed. **Position Overview** Our IT Service Desk is the central point of contact for all IT related incidents and service requests. The role of the IT Support Specialist is to provide first-line support for all staff. The IT Support Specialist is responsible for logging incidents and service requests and resolving support requests, ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. Service Desk staff work in a dynamic, fast-paced environment which provides services over the phone, through email, phone, in person (for walk-in customers) and self-service. This position will be based out of the San Jose Region supporting various San Jose offices. **Role & Responsibilities:** - Be the onsite local presence of IT for our customers, aiding and resolution to issues in a prompt, courteous, and empathetic manner. - Work with in-house staff as well as outsourced service and hardware vendors on technical support issues to ensure minimal downtime and disruption. - Provide support for users in the operation of a range of hardware including printers, scanners, and other external peripherals. - Assist in maintaining, updating, inventorying, and troubleshooting (both onsite and remotely) approximately TBD devices, including servers, desktop computers, laptops, and mobile devices. - Diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications. - Assist all our users with any logged IT-related incident when called upon. - Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary. - Accurately record, update, and document requests using the IT service desk system (ServiceNow). - Install and configure new IT equipment and accurately keep track of asset lifecycle from assignment to repair, to refresh, to recovery. - Resolve incidents and upgrade different types of software and hardware including printers, copiers, and scanners. - Create temporary user accounts and reset passwords ensuring that the correct permissions and data security are applied. - Maintain a first-class level of customer service, ensuring that all customers are treated efficiently and in an appropriate manner. - Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. - Be a highly motivated team player with the skills and ability to manage changing priorities. - Be willing to attend internal training as necessary to keep up to date with the latest technology and internal system processes. - Other duties as assigned **Qualifications / Requirements:** - Associate's degree in Information Technology or equivalent experience. - 3+ years of experience within the information technology field, including but not limited to PC and mobile device support. - Experience with the following technologies: - Dell Desktops and Laptops - Microsoft Active Directory and Azure, O365, Teams, Office, Exchange Online, SharePoint - Apple and Android Tablets and Phones - Problem-solving skills and the ability to troubleshoot IT issues. - Verbal and written communication skills. - Ability to work independently and as part of a team. - Willingness to learn and adapt to new technologies and processes. - Customer-focused attitude with a commitment to providing high-quality service. - Experience with mobile device encryption implementation and management is preferred. - Experience with IP security camera and video recording server management is preferred Compensation: $25-$40, depending on experience We are unable to provide immigration sponsorship for this position. \#LI-JS1 #LI-Onsite **About Legence** Legence (****************************** (Nasdaq: LGN) is a leading provider of engineering, consulting, installation, and maintenance services for mission-critical systems in buildings. The company specializes in designing, fabricating, and installing complex HVAC, process piping, and other mechanical, electrical, and plumbing (MEP) systems-enhancing energy efficiency, reliability, and sustainability in new and existing facilities. Legence also delivers long-term performance through strategic upgrades and holistic solutions. Serving some of the world's most technically demanding sectors, Legence counts over 60% of the Nasdaq-100 Index among its clients. **Benefits Overview** **Time Off Benefits:** Paid sick leave **Financial Benefits:** 401(k) retirement savings plan **Reasonable Accommodations** If you need assistance or accommodations during the application or interview process, please contact us at ******************* or your dedicated recruiter with the job title and requisition number. **Third-Party Recruiting Disclaimer** Legence and its affiliates do not accept unsolicited resumes from agencies; any such submissions without a prior signed agreement authorized by Legence Holdings LLC's CHRO or Director of Talent Acquisition will not incur fees and are considered property of Legence. **Pay Disclosure & Considerations** Where pay ranges are indicated, please note that a successful candidate's exact pay will be determined based relevant job-related factors, including any of the following: candidate's experience, skills, and qualifications, as well as geographic and market considerations. We are committed to ensuring fair and competitive compensation for all employees and comply with all applicable salary transparency laws. **Equal Employment Opportunity Employer** Legence and its affiliate companies are proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital or familial status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, other non-merit-based factors, and any other characteristic protected under applicable local, state or federal laws and regulations. EEO is the Law **Job Details** **Pay Type** **Hourly** **Education Level** **Bachelor's Degree** **Hiring Min Rate** **25 USD** **Hiring Max Rate** **40 USD**
    $25-40 hourly 11d ago
  • Technical Support Specialist - Tier II (Video)

    Hirsch 3.8company rating

    Santa Ana, CA jobs

    Where Technology Meets Trust Hirsch stands as a global leader in physical security, offering a comprehensive range of physical access control, video intelligence, and analytic-driven security solutions. Our mission is to empower a secure, connected world through digital innovation. Trusted worldwide by an elite group of partners and innovative customers across diverse vertical markets-ranging from airports to seaports, critical infrastructure to government agencies, hospitals to schools, and startups to corporations-we secure the people and places that underpin our daily lives. With a strong international presence and a commitment to technological advancement, we are at the forefront of shaping the future with cutting-edge innovation. At Hirsch, every individual and action holds significance. We believe that our success lies in having the best people in exciting, aligned, and empowered roles with clear missions, goals, and measurable outcomes. Hirsch Values Authenticity, Innovation, and Trust in Technology Authenticity: We use clear language to make technology accessible to everyone, from experts to beginners. We are straightforward and easy to understand. Innovation: We inspire others to think, engage, and create by telling stories that highlight our role as technology futurists. We build for today's world while anticipating tomorrow's needs. Trust: With over 43 years of industry experience, we are a global leader in physical security and digital identity solutions. We are accessible and audience-focused. What Sets Us Apart Community: Collaborating with exceptional individuals significantly contributes to our workplace satisfaction. We recognize that our value is intricately tied to the vibrant community of people we engage with. We seek out individuals who are deeply passionate about their work, relish the art of problem-solving, delight in discovering solutions, and take joy in the process. Innovation: We are forward-thinking tech enthusiasts working on the present while envisioning the future. Our cadre of visionaries brings creative insights to address current challenges, nurturing ideas, identifying opportunities for enhancement, fostering transparent communication, and serving as a source of inspiration to both our team members and business associates. Accountability: With over four decades of industry-leading expertise in security, digital identity, and the Internet of Things, our team embodies the highest standards of integrity and professionalism. Our members are characterized by their unwavering honesty, reliability, loyalty, inclusivity, and respect for others. We take full responsibility for our actions, regardless of the outcome, and view every experience as an opportunity for learning and growth. Impact: Catalyzing Positive Transformation. Our employees contribute to shaping a brighter future through their involvement in pioneering technology. Simultaneously, they play a pivotal role in cultivating an improved workplace by offering feedback to our leadership, knowing that their voices are genuinely valued and respected. Authenticity: We demystify intricate technology, ensuring accessibility for individuals spanning the spectrum from experts to novices. Our workforce experiences a nurturing environment where they can authentically be themselves, enjoying a sense of safety, security, and comfort. Each team member is respected and cherished for their unique identity, with the assurance that their thoughts and viewpoints are not only acknowledged but also hold significant weight within the team. Talent: We recruit industry-leading professionals known for their exceptional skills. We foster continuous growth by offering training opportunities, enabling our employees to excel. Our team members have the privilege of applying their innate talents and honed expertise in their roles, deriving genuine satisfaction from their work, finding it intellectually engaging, and aspiring to advance in their careers. Fun: Embracing enjoyment and laughter is a key ingredient in our work culture. We understand that our workplace is enriched when we infuse it with fun. We actively seek team members who find joy in their tasks, share a zest for problem-solving, and take delight in the journey while achieving solutions. Job Summary Hirsch's Technical Services Team delivers physical access, video and credential solutions to our customers. As an integral member of Hirsch's Technical Services team, the Velocity Vision Technical Support Specialist Level II works alongside other Technical Services team members, Sales Engineers, Software Engineers, Technicians and Product Managers. The Technical Support Specialist must be able to manage hot issues and will be the point of contact for routine to advanced technical support of Hirsch's product technologies. The Technical Services Support Specialist will professionally be ready to communicate at any time to all parties involved via email, phone and electronic media. They should have Level II support knowledge and the ability to answer installation and basic troubleshooting questions that can be answered by referring to the product documentation/ticketing system. Troubleshooting may include simple reproductions, installations, configurations and escalation of issues to Level III as necessary to resolve customer issues. Essential Functions ● Receive inbound customer technical support calls via a phone and email queue; utilize trouble ticket application and databases to manage and resolve the customer issues ● Accurately and thoroughly document cases including problem, corrective actions and solutions ● Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary ● Escalate issues to Support Level III as needed ● Connecting/Configuring Hardware, i.e Mix and match analog, IP, megapixel and PTZ cameras ● Install and configure network hardware to include switches, routers, cabling, servers, and wireless devices ● Video Management System (VMS) NVR, Hybrid Video Recorders (HVR), CCTV and Access Control configuration ● Manage data backups and archives ● Act as a Trusted Advisor to customers. Requirements ● 3+ years installing/servicing Video Management Systems (VMS) or NVRs ● IP Video and IT Experience ● Experience with Video Analytics preferred ● Experience with Video Storage ● Store and retrieve video data from VMS Servers, NVRs/HVRs and NAS/SAN Storage ● Manage video Archives and backups ● Ability to diagnose problems ● Ability to actively participate in team support by proposing and implementing solutions. ● Exceptional customer service, overall communication and technical writing skills. ● Ability to communicate and work with other internal departments. ● Ability to work independently with minimal management supervision and as part of team. ● Demonstrated aptitude for providing exceptional customer service in politically charged environments. ● Basic Video Product knowledge ● Entry level networking concepts ● Basic knowledge of Domains, servers, clients ● Experience with virtualization technology including VM Ware or Microsoft Virtual Server. ● Basic Product knowledge and Understanding of Operating Systems Benefits Pay & Perks: At Hirsch, we prioritize pay fairness. Your base salary plays a vital role in our comprehensive compensation structure, and it is established within a specific range. This structure allows for advancement as you gain experience and evolve in your role. Your salary and compensation will be determined based on various factors, including your geographical location, skill set, educational background, and work experience. In the spirit of openness regarding compensation, the base salary range for this position is $65,000 - $70,000/yr. The total compensation package includes: Competitive Base Pay Fidelity 401(k) + Company Match 11 Company Paid Holidays Generous Paid Time Off Medical, Dental, & Vision Insurance FSA/HSA Fun Employee and Family Events Employee Wellness Program Supplemental Life Insurance, AD&D Insurance, and Dependent Care plans A range of discounted products and free services Hirsch encourages candidates who believe they might be overqualified or outside the expected range to apply, as most positions allow room for up-leveling for an extraordinary candidate. Employment offers are subject to a confidential pre-employment background check. Equal Opportunity Employer Hirsch is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, marital status, veteran status, or any other characteristic protected by applicable law. We value diversity and inclusivity, believing that a diverse workforce enriches our company culture and enhances our ability to serve our customers effectively. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the positions available. We strive to create a work environment that promotes fairness, respect, and equal opportunities for all employees. Hirsch does not tolerate any form of discrimination or harassment and is committed to maintaining a workplace free from such behavior. If you require any reasonable accommodation, please inform our HR department, and we will make every effort to accommodate your needs. As an equal opportunity employer, we are dedicated to the principles of affirmative action and take proactive measures to ensure equal opportunity in employment. We are proud of our diverse workforce and remain committed to fostering an inclusive environment that celebrates the unique perspectives and talents of everyone.
    $65k-70k yearly Auto-Apply 34d ago
  • Technical Support Specialist - Tier II (Video)

    Hirsch 3.8company rating

    Santa Ana, CA jobs

    Where Technology Meets Trust Hirsch stands as a global leader in physical security, offering a comprehensive range of physical access control, video intelligence, and analytic-driven security solutions. Our mission is to empower a secure, connected world through digital innovation. Trusted worldwide by an elite group of partners and innovative customers across diverse vertical markets-ranging from airports to seaports, critical infrastructure to government agencies, hospitals to schools, and startups to corporations-we secure the people and places that underpin our daily lives. With a strong international presence and a commitment to technological advancement, we are at the forefront of shaping the future with cutting-edge innovation. At Hirsch, every individual and action holds significance. We believe that our success lies in having the best people in exciting, aligned, and empowered roles with clear missions, goals, and measurable outcomes. Hirsch Values Authenticity, Innovation, and Trust in Technology Authenticity: We use clear language to make technology accessible to everyone, from experts to beginners. We are straightforward and easy to understand. Innovation: We inspire others to think, engage, and create by telling stories that highlight our role as technology futurists. We build for today's world while anticipating tomorrow's needs. Trust: With over 43 years of industry experience, we are a global leader in physical security and digital identity solutions. We are accessible and audience-focused. What Sets Us Apart Community: Collaborating with exceptional individuals significantly contributes to our workplace satisfaction. We recognize that our value is intricately tied to the vibrant community of people we engage with. We seek out individuals who are deeply passionate about their work, relish the art of problem-solving, delight in discovering solutions, and take joy in the process. Innovation: We are forward-thinking tech enthusiasts working on the present while envisioning the future. Our cadre of visionaries brings creative insights to address current challenges, nurturing ideas, identifying opportunities for enhancement, fostering transparent communication, and serving as a source of inspiration to both our team members and business associates. Accountability: With over four decades of industry-leading expertise in security, digital identity, and the Internet of Things, our team embodies the highest standards of integrity and professionalism. Our members are characterized by their unwavering honesty, reliability, loyalty, inclusivity, and respect for others. We take full responsibility for our actions, regardless of the outcome, and view every experience as an opportunity for learning and growth. Impact: Catalyzing Positive Transformation. Our employees contribute to shaping a brighter future through their involvement in pioneering technology. Simultaneously, they play a pivotal role in cultivating an improved workplace by offering feedback to our leadership, knowing that their voices are genuinely valued and respected. Authenticity: We demystify intricate technology, ensuring accessibility for individuals spanning the spectrum from experts to novices. Our workforce experiences a nurturing environment where they can authentically be themselves, enjoying a sense of safety, security, and comfort. Each team member is respected and cherished for their unique identity, with the assurance that their thoughts and viewpoints are not only acknowledged but also hold significant weight within the team. Talent: We recruit industry-leading professionals known for their exceptional skills. We foster continuous growth by offering training opportunities, enabling our employees to excel. Our team members have the privilege of applying their innate talents and honed expertise in their roles, deriving genuine satisfaction from their work, finding it intellectually engaging, and aspiring to advance in their careers. Fun: Embracing enjoyment and laughter is a key ingredient in our work culture. We understand that our workplace is enriched when we infuse it with fun. We actively seek team members who find joy in their tasks, share a zest for problem-solving, and take delight in the journey while achieving solutions. Job Summary Hirsch's Technical Services Team delivers physical access, video and credential solutions to our customers. As an integral member of Hirsch's Technical Services team, the Velocity Vision Technical Support Specialist Level II works alongside other Technical Services team members, Sales Engineers, Software Engineers, Technicians and Product Managers. The Technical Support Specialist must be able to manage hot issues and will be the point of contact for routine to advanced technical support of Hirsch's product technologies. The Technical Services Support Specialist will professionally be ready to communicate at any time to all parties involved via email, phone and electronic media. They should have Level II support knowledge and the ability to answer installation and basic troubleshooting questions that can be answered by referring to the product documentation/ticketing system. Troubleshooting may include simple reproductions, installations, configurations and escalation of issues to Level III as necessary to resolve customer issues. Essential Functions ● Receive inbound customer technical support calls via a phone and email queue; utilize trouble ticket application and databases to manage and resolve the customer issues ● Accurately and thoroughly document cases including problem, corrective actions and solutions ● Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary ● Escalate issues to Support Level III as needed ● Connecting/Configuring Hardware, i.e Mix and match analog, IP, megapixel and PTZ cameras ● Install and configure network hardware to include switches, routers, cabling, servers, and wireless devices ● Video Management System (VMS) NVR, Hybrid Video Recorders (HVR), CCTV and Access Control configuration ● Manage data backups and archives ● Act as a Trusted Advisor to customers. Requirements ● 3+ years installing/servicing Video Management Systems (VMS) or NVRs ● IP Video and IT Experience ● Experience with Video Analytics preferred ● Experience with Video Storage ● Store and retrieve video data from VMS Servers, NVRs/HVRs and NAS/SAN Storage ● Manage video Archives and backups ● Ability to diagnose problems ● Ability to actively participate in team support by proposing and implementing solutions. ● Exceptional customer service, overall communication and technical writing skills. ● Ability to communicate and work with other internal departments. ● Ability to work independently with minimal management supervision and as part of team. ● Demonstrated aptitude for providing exceptional customer service in politically charged environments. ● Basic Video Product knowledge ● Entry level networking concepts ● Basic knowledge of Domains, servers, clients ● Experience with virtualization technology including VM Ware or Microsoft Virtual Server. ● Basic Product knowledge and Understanding of Operating Systems Benefits Pay & Perks: At Hirsch, we prioritize pay fairness. Your base salary plays a vital role in our comprehensive compensation structure, and it is established within a specific range. This structure allows for advancement as you gain experience and evolve in your role. Your salary and compensation will be determined based on various factors, including your geographical location, skill set, educational background, and work experience. In the spirit of openness regarding compensation, the base salary range for this position is $65,000 - $70,000/yr. The total compensation package includes: Competitive Base Pay Fidelity 401(k) + Company Match 11 Company Paid Holidays Generous Paid Time Off Medical, Dental, & Vision Insurance FSA/HSA Fun Employee and Family Events Employee Wellness Program Supplemental Life Insurance, AD&D Insurance, and Dependent Care plans A range of discounted products and free services Hirsch encourages candidates who believe they might be overqualified or outside the expected range to apply, as most positions allow room for up-leveling for an extraordinary candidate. Employment offers are subject to a confidential pre-employment background check. Equal Opportunity Employer Hirsch is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, genetic information, marital status, veteran status, or any other characteristic protected by applicable law. We value diversity and inclusivity, believing that a diverse workforce enriches our company culture and enhances our ability to serve our customers effectively. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the positions available. We strive to create a work environment that promotes fairness, respect, and equal opportunities for all employees. Hirsch does not tolerate any form of discrimination or harassment and is committed to maintaining a workplace free from such behavior. If you require any reasonable accommodation, please inform our HR department, and we will make every effort to accommodate your needs. As an equal opportunity employer, we are dedicated to the principles of affirmative action and take proactive measures to ensure equal opportunity in employment. We are proud of our diverse workforce and remain committed to fostering an inclusive environment that celebrates the unique perspectives and talents of everyone.
    $65k-70k yearly 5d ago
  • BIM Support Specialist

    Southland Industries 4.4company rating

    Garden Grove, CA jobs

    BIM/VDC Garden Grove, CA * ID: 4000 * Full-Time/Regular The BIM Support Specialist can have a wide array of skills and performs general support activities for the BIM Group as well as more specific technical support. These activities can range from downloading/uploading of project files to project setup, model management, and customization of the BIM applications. The BIM Support Specialist will play a key role in the overall design and construction process by providing BIM support to designers, engineers, detailers and project management for various assigned projects. The right candidate will embrace the opportunity to support our design and construction processes and teams. Position Details * Support the Project BIM Lead on larger projects. * Perform Downloading and Uploading of project files * Perform Model updates for engineering and constructability * Perform general model maintenance * Setup smaller projects under the guidance of Project BIM Lead * Help Project BIM Leads with submission related activities (Checksets ,title block updates, etc.) * Perform customizations to BIM applications in order to solve immediate project problems * Perform alterations to existing standard SI customizations in order to solve problems * Interface with BIM Leader in order to enhance/make changes to standards * Provide general (Tier 1 & 2) application troubleshooting assistance Qualifications * Associates degree in a related construction, engineering, STEM or technical discipline or Equivalent. * 1 - 3 Years experience working in a support role with high volume deadline driven tasks * Bachelor of Science in Architecture, Engineering, computer Science, or Construction Management is preferred * Basic level knowledge of BIM Processes and technologies, especially Revit MEP, AutoCAD, and Navisworks Manage a plus * High technical aptitude and ability to learn new software quickly * Some knowledge of Autodesk products (or comparable products) * Revit * AutoCAD * Knowledge of additional BIM related software: * Autodesk CADmep * Autodesk Navisworks Manager * Excellent verbal and written communication skills * Ability to work in a dynamic work environment * Ability to pivot and make sound decisions, while staying on task and meeting deadlines Agile learning capability Benefits As a 100% employee-owned company, we offer a comprehensive benefits package for you and your family: * 401(k) plan with 50% company match (no cap) and immediate 100% vesting * Medical, dental, and vision insurance (100% paid for employee) * Annual bonus program based upon performance, achievement, and company profitability * Term life, AD&D insurance, and voluntary life insurance * Disability income protection insurance * Pre-tax flexible spending plans (health and dependent care) * Paid parental leave * Paid holidays, vacation, and personal time * Training/professional development opportunities and company-paid memberships for professional associations and licenses * Wellness benefits About Southland Industries As one of the nation's largest MEP companies, Southland Industries is built on the foundation of great people. Since 1949, we have put our people first, enabling growth, professional achievement, and innovation. If you want to join a fast-paced environment where you're engaged, challenged, and valued, apply now to join our dynamic team. To learn more about careers at Southland, explore our career opportunities, follow us on social media, and check out our website. Southland Industries and all its subsidiaries are an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing our employees with a safe work environment free of discrimination and harassment. All employment decisions at Southland Industries are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, gender, national origin, ancestry, age, disability, medical condition, marital status, family care or medical leave status, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Southland Industries will not tolerate discrimination or harassment based on any of these characteristics. Pay: Final pay is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. For California, this ranges from $31.25/hr-$37.50/hr, plus annual incentive, benefits and retirement program as outlined above. Contingent Employment: All employment offers are contingent upon successful drug tests, background checks, and professional reference checks. Roles that include driving as an essential job duty will be required to have a successful Motor Vehicle Record check (MVR). We are not able to offer sponsorship of employment at this time. External Agency Announcement: Its Southland Industries' policy not to accept candidate submissions from recruiting agencies without an active and authorized work order. Candidate ownership can only be established after a bona fide work order is issued by a member of the Southland Industries Talent Acquisition team and the candidate is appropriately submitted through our Applicant Tracking System (ATS). This position is located at 12131 Western Ave, Garden Grove, CA. View the Google Map in full screen.
    $31.3-37.5 hourly 59d ago
  • BIM Support Specialist

    Southland Industries 4.4company rating

    Garden Grove, CA jobs

    The BIM Support Specialist can have a wide array of skills and performs general support activities for the BIM Group as well as more specific technical support. These activities can range from downloading/uploading of project files to project setup, model management, and customization of the BIM applications. The BIM Support Specialist will play a key role in the overall design and construction process by providing BIM support to designers, engineers, detailers and project management for various assigned projects. The right candidate will embrace the opportunity to support our design and construction processes and teams. **Position Details** + Support the Project BIM Lead on larger projects. + Perform Downloading and Uploading of project files + Perform Model updates for engineering and constructability + Perform general model maintenance + Setup smaller projects under the guidance of Project BIM Lead + Help Project BIM Leads with submission related activities (Checksets ,title block updates, etc.) + Perform customizations to BIM applications in order to solve immediate project problems + Perform alterations to existing standard SI customizations in order to solve problems + Interface with BIM Leader in order to enhance/make changes to standards + Provide general (Tier 1 & 2) application troubleshooting assistance **Qualifications** + Associates degree in a related construction, engineering, STEM or technical discipline or Equivalent. + 1 - 3 Years experience working in a support role with high volume deadline driven tasks + Bachelor of Science in Architecture, Engineering, computer Science, or Construction Management is preferred + Basic level knowledge of BIM Processes and technologies, especially Revit MEP, AutoCAD, and Navisworks Manage a plus + High technical aptitude and ability to learn new software quickly + Some knowledge of Autodesk products (or comparable products) + Revit + AutoCAD + Knowledge of additional BIM related software: + Autodesk CADmep + Autodesk Navisworks Manager + Excellent verbal and written communication skills + Ability to work in a dynamic work environment + Ability to pivot and make sound decisions, while staying on task and meeting deadlines Agile learning capability **Benefits** As a 100% employee-owned company, we offer a comprehensive benefits package for you and your family: + 401(k) plan with **50% company match (no cap)** and immediate 100% vesting + Medical, dental, and vision insurance **(100% paid for employee)** + Annual bonus program based upon performance, achievement, and company profitability + Term life, AD&D insurance, and voluntary life insurance + Disability income protection insurance + Pre-tax flexible spending plans (health and dependent care) + **Paid parental leave** + Paid holidays, vacation, and personal time + Training/professional development opportunities and company-paid memberships for professional associations and licenses + Wellness benefits **About Southland Industries** As one of the nation's largest MEP companies, Southland Industries is built on the foundation of great people. Since 1949, we have put our people first, enabling growth, professional achievement, and innovation. If you want to join a fast-paced environment where you're engaged, challenged, and valued, apply now to join our dynamic team. To learn more about careers at Southland, explore our career opportunities (******************************************************************** , follow us on social media (************************************************* , and check out our website (************************** . Southland Industries and all its subsidiaries are an **Equal Opportunity Employer** and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing our employees with a safe work environment free of discrimination and harassment. All employment decisions at Southland Industries are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, gender, national origin, ancestry, age, disability, medical condition, marital status, family care or medical leave status, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Southland Industries will not tolerate discrimination or harassment based on any of these characteristics. **Pay:** Final pay is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. For California, this ranges from $31.25/hr-$37.50/hr, plus annual incentive, benefits and retirement program as outlined above. **Contingent Employment:** All employment offers are contingent upon successful drug tests, background checks, and professional reference checks. Roles that include driving as an essential job duty will be required to have a successful Motor Vehicle Record check (MVR). We are not able to offer sponsorship of employment at this time. **External Agency Announcement** : Its Southland Industries' policy not to accept candidate submissions from recruiting agencies without an active and authorized work order. Candidate ownership can only be established after a bona fide work order is issued by a member of the Southland Industries Talent Acquisition team and the candidate is appropriately submitted through our Applicant Tracking System (ATS). Required Skills Required Experience
    $31.3-37.5 hourly 60d+ ago
  • Project Applications Specialist

    Hoffman Construction Company 4.5company rating

    Portland, OR jobs

    A proactive and solutions-oriented Project Applications Specialist will serve as the primary strategist and liaison between field teams and Project Management software on Hoffman's Self-Perform (Concrete, Interiors, Steel Services, etc.) projects. The role is responsible for leading the development, governance, optimization, and implementation of Project Management software tools, including Procore, HB Vitre, Bluebeam, Smartsheet, etc. The position exercises independent judgment and decision-making to improve operational efficiency, drive adoption, and inform organizational standards. The ideal candidate will be comfortable learning from and working closely with Hoffman's self-perform teams and corporate SMEs to ensure complete system utilization and foster continuous improvement. This position will be fully in office near Portland, OR. Salary Range: $64,000 - $84,000 Essential Duties & Responsibilities: Serve as a subject matter expert and advisor to project managers, field operations, and department leadership on best practices for digital project delivery. Lead the planning, design, and implementation of project management software workflows in alignment with organizational standards and operational goals. Exercise discretion in prioritizing system requests, resolving escalated issues, and determining workflow standards. Analyze business processes and make recommendations for system enhancements, workflow efficiencies, and technology adoption. Manage and facilitate user access and permissions for all relevant stakeholders. Assist in the set-up activities and configuring projects in the various Project Management platforms. Collaborate closely with field teams to understand their needs, pain points, and workflow gaps. Develop and implement improvements to workflows. Develop and/or implement training. Audit, assess, and record users' utilization of the tool's features. Facilitate feedback loops and build consensus between project stakeholders to drive effective system use. Maintain and improve internal documentation, processes, and best practices related to workflows. Serve as the first point of contact for resolving field-related issues within Procore, HB Vitre, etc., including troubleshooting errors, addressing inefficiencies, and working directly with HCC IT or advanced support if needed. Engage in completing workflows on projects as needed. Qualifications: Preferred bachelor's degree in a construction related profession, business administration, or equivalent work experience required. Experience 3-5 years of experience in project management systems, process improvement, digital workflow administration, or similar exempt-level role. Skills: Written & Verbal Communication Proficiency with computer apps, including Microsoft Office Suite Proficiency in key software packages used in construction management, including Smartsheet, Procore, Bluebeam, etc. Demonstrated knowledge of building construction, materials, systems, & trade practices Is a self-motivated and fast learner of new technologies and software tools Reports to: This position operates with minimal supervision and will report to the Director of Engineering or another designated manager. Work Environment: Oregon Main Office/ Self Perform Offices in Oregon, with visits to the project sites and other regional offices. Travel to project sites in other states as appropriate. Typically, will spend most of the time in the office at a computer/desk. Must be physically able to walk the jobsite to validate field progress, meet with field teams, observe construction processes and needs, and present training materials in person and online. Physical and Mental Requirements: Standing/Walking/Sitting: A workday is a combination of standing, walking, and sitting. Must be able to climb stairs: 5% of the day. Hands/Arms: constant use of hands/fingers for mouse/keyboard/computer use. Sight: visual acuity in near, mid, and far range vision. Color vision, peripheral vision, depth perception, and hand/eye coordination. Hearing: sufficient to hear conversational levels in person and over the telephone. Speech: sufficient to make oneself heard in person, speak in front of groups, and be understood over the telephone. Lift/Carry: Up to 20lbs. Computer/drawings - minimal. Bending/Twisting: minimal. Kneeling/Crouching/Crawling: minimal. Constant mental alertness, accuracy, and attention to detail required. Must be able to work independently, make decisions, and follow through on all assignments. Must use creativity, independent judgment, and organizational and problem-solving skills to determine the best method to accomplish desired results. Must be able to plan and organize work. Must possess strong organizational and computer use skills and have a high level of competency to read/write/speak English, interpret construction-related documentation, and communicate with coworkers. Application review will consider without limitation the following criteria: qualifications, education, and experience specific to the /duties as well as prior experience with Hoffman Construction. Applicants must be able to pass the Hoffman Drug and Alcohol test. Hoffman Construction is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. This job description is intended to outline the general nature and level of work being performed by employees. It is not designed to cover or contain a comprehensive list of responsibilities, duties, or skills required of the employee of this job. Furthermore, this description is subject to change at the discretion of the company, with or without notice.
    $64k-84k yearly Auto-Apply 60d+ ago
  • Engineering Support Specialist

    MYR Group 4.1company rating

    Santa Fe Springs, CA jobs

    ABOUT THE ROLE The Engineering Support Specialist provides logistical, administrative, and technical support to the engineering team working on utility-scale solar PV, Battery Energy Storage Systems (BESS), substations, and transmission lines. This position will support the electrical, civil, structural, fire, environmental, and compliance positions within the engineering process. This role will work across all disciplines to improve engineering throughput, standardization, documentation integrity, deliverable coordination, and technical knowledge/training across the engineering lifecycle. They act as a central point of communication between engineers, management, and other departments, helping to facilitate smooth project operations and allowing engineers to focus on technical work. The Engineering Support Specialist reduces engineering friction by performing project coordination, document preparation and management, management of quality assurance checks, verification of internal compliance, and internal process execution. Company Overview Since 1990, CSI Electrical Contractors, Inc. (CSI Electric) - a subsidiary of MYR Group Inc. - has been a leader in highly technical and innovative electrical design and construction. Our team of consultants, engineers, project managers, and professionals deliver the best solutions to our customers' greatest electrical engineering and construction needs. We have the resources and expertise to manage any commercial, industrial, or one-of-a-kind challenge in aerospace, biotech/pharmaceutical, education, healthcare, entertainment, hospitality, manufacturing, and retail. Our services include electrical construction, technology solutions, and alternative energy where CSI Electric is regarded as a premier provider of energy development, installation, and maintenance. Whether your project entails mission-critical power, energy production, or a simple space upgrade, CSI Electric offers unmatched expertise in electrical, energy, and technology solutions. We're proud to celebrate more than 30 years of commitment to do all things with excellence for our customers, ourselves, and our craft. We Build Better. Essential Functions * Work with CSI Preconstruction to coordinate deliverables for estimating projects. * Coordinate, format, control, and maintain engineering documentation to ensure project documentation is accurate, organized, and compliant with company policies and project requirements. Documents include schematics, lists, handover binders, BOMs, commissioning forms, drawings, documents, and templates. * Assist all engineering in preparing & logging reports, presentations, and correspondence of project-based tasks. * Validate project compliance & sign-off on testing forms for projects. * Prepare and manage engineering change documentation for revisions, updates, tracking, field red-line incorporation, vendor revision capture, and template library maintenance. * Assist in the scheduling and coordinating of quality reviews, internal training, vendor training, site deliverables. * Work with PMs to coordinate project kickoff meetings (initial, EOR design, construction field, etc.) * Work with PMs & PEs to deliver CSI standards, templates, and master's to ensure projects are started correctly. * Coordinate with PEs to control, schedule, and communicate structured QA reviews of engineering packages prior to IFC (Issued for Construction) and to Client project turnover. * Track project engineering task completion and deliverables and manage follow-up actions across engineering, EPC, vendors, and commissioning groups. * Maintain engineering standards, template libraries, drafting conventions, and engineering QMS documents. * Work with PMs and PEs to organize, coordinate and conduct project pull plans. * Support project execution by providing coordination between civil, structural, electrical, SCADA and testing teams to integrate EOR designs into final project plans. * Assist with internal design coordination meetings, track project milestones, and report design progress to project teams. * Manage/schedule engineering equipment space. The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and to make reasonable accommodations as needed. ABOUT YOU Qualifications * Associate's or bachelor's degree in engineering, Engineering Technology, electrical technology, or related field preferred but not required. * 2-4 years of experience working in a related field or performing similar duties and tasks as outlined above. * Experience coordinating or supporting design deliverables for commercial or utility-scale renewable projects. * Preferred Experience in solar PV, BESS, substations, SCADA, telecommunications, or industrial automation. Knowledge/Skills/Abilities * Ability to understand documents and drawings related to engineering design. * Strong organizational discipline, documentation mindset, attention to detail. * Strong understanding of engineering systems with the ability to adapt to new concepts. * Experience understanding and reviewing construction-level design drawings. * Strong organizational, coordination, and team leadership skills. * Demonstrate ability to manage multiple projects and meet deadlines in a fast-paced environment. * Effective communication skills for coordinating with multidisciplinary teams. * Attention to detail and commitment to quality in all deliverables. * Positive, proactive attitude and ability to guide junior staff. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Visio, etc.). * Preferred familiarity with utility-scale EPC work, renewable energy, or commercial environments. * Preferred Basic CAD (AutoCAD / Bluebeam editing experience). * High Technical Aptitude and Curiosity. * Detail Driven Documentation Discipline. * Systematic Thinking & Process Structure. * Team Alignment & Cross Functional Communication. * Continuous Improvement Mindset. Work Environment * Primarily works in a climate-controlled office-based environment with possible site visits to active construction sites, substations, and BESS yards. * Occasional field or commissioning support travel ( * May work in varying weather conditions: hot, cold, and wet conditions. * Occasionally works in areas with large industrial equipment subject to high noise levels. * May occasionally work in areas with hazardous chemicals. * Occasionally work outdoors on uneven surfaces. * May be required to sit or stand for long periods of time. * May be required to stoop, bend, and crouch. To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. WHAT WE OFFER Compensation & Benefits * Hourly Rate $36.00-$58.00/ hour (Non-Exempt) * Commensurate with experience, paid weekly. Posted salary ranges are made in good faith. CSI reserves the right to adjust ranges depending on the selected candidate's qualifications. * Amazing Company Culture - We have a culture of trust, teamwork, performance, and commitment that drives our success. * Competitive Salaries - We pride ourselves on offering above-average industry salaries based on talent and experience. * Annual Paid Time Off starting at 15 days plus 9 paid Holidays. * Generous 401(k) Plan with 100% match up to 6%. Immediate vesting and Annual profit-sharing potential. * Company-paid life, and accidental death & dismemberment. * Employee Assistance Plan (EAP). * Various voluntary plans are available, including short- and long-term disability, supplemental vision, accident, hospital and critical illness, and additional voluntary life insurance plans for employees and dependents. * Company medical and dental insurance for you and your family. CSI pays 100% for Employee and 75% of dependent coverage premium for the selected plan(s). Position may be subject to pre-employment screening, which may include background check and drug testing. Accessibility: If you need an accommodation as part of the employment process, contact our Employment Hotline at **************. MYR Group, Inc. and our subsidiaries are proud to be Equal Opportunity Employers. We promote diversity of thought, culture, and background, which connects our family of brands. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, or other protected characteristics. We celebrate diversity and are committed to creating an inclusive environment for all employees. MYR Group does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United States for any employer. MYR Group, Inc. and our subsidiaries do not work with any third-party recruiters or agencies without a valid signed agreement and partnership with the Corporate Talent Acquisition Team.
    $36-58 hourly 9d ago
  • Service Support Specialist (The Bay Area CA)

    Guitar Center 4.5company rating

    San Jose, CA jobs

    We are hiring for a new world! We are the premier integrator, redefining client experiences through leading-edge technology, unrivaled service, and passionate people. We are focused on bringing the power of technology to create new experiences in the fields of smart homes, smart enterprises, and smart venues. Be a part of a talented team and embark on an exciting journey. Are you looking to take your career to the next level? If you do, then be with an organization that is growing and helping each new generation stay up to date with the most advanced solutions in integration. Position Summary: Service Support Specialist As a Service Support Specialist your role will harness your expertise in smart home technology or commercial AV integration engaging with clients troubleshooting issues and finding solutions. This position will be working for our Regional Operation Support Center reporting to our Support Center Manager. Responsibilities will include, but will not be limited to the following: Provide remote support and system monitoring for clients throughout the US Proactively address system issues as they arise Knowledge of Control systems (Control4 / Savant / Crestron / Lutron) - make basic code changes and troubleshooting Perform service tasks in an efficient and quality conscious manner including, but are not limited to: Responding to client requests via phone/email, system checks, & client check-in calls Communicate proper steps and best practices to the client for use of AV & Control system Remotely perform preventative maintenance of client systems (Via provided service tools) Perform remote installation of control programs (Control4 / Savant / Crestron / Lutron) Firmware - upload and download Test integrated systems and components via remote access Schedule, dispatch and manage service technicians for site visits Weekend on-call rotation is a requirement. In office presence at least 3 days a week is a requirement. Local Travel to field jobsites as needed Additional duties as assigned About the Guitar Center Company The Guitar Center Company embodies the world of creativity and music by encouraging our teammates to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion. The Guitar Center Company operates through several business divisions. Guitar Center is the world's largest retailer of guitars, amplifiers, drums, keyboards, recording, live sound, DJ, and lighting equipment, with more than 290+ stores across the United States. 2014 marked the milestone 50th anniversary of the Guitar Center Company as the organization continues to help people make music from coast to coast. E-Commerce brands Guitar Center, Musician's Friend and WWBW offer online sales of a broad selection of music products. The Music & Arts division operates more than 220+ stores specializing in band & orchestral instruments for sale and rental, serving teachers, band directors, college professors, and students since 1952. AVDG and GCPro headline the enterprise audio-visual integration business, delivering a best-in-class commercial and residential customer experience.
    $35k-41k yearly est. 4h ago
  • Bilingual Peer Support Specialist

    Seneca Center 4.5company rating

    Napa, CA jobs

    The Bilingual Peer Support Specialist provides peer support and advocacy to consumers of Seneca's services. Peer support may include one-on-one peer support as well as in group settings. The Bilingual Peer Support Specialist draws upon their own personal experience navigating systems to work individually with youth and/or family members to engage them in the process, increase their involvement, and assist them in achieving their care plan goals. This includes a wide range of activities in order to function as a member of the supporting team as well as provide individual support. The Bilingual Peer Support Specialist may also be involved in community awareness and leadership activities. ABOUT PROGRAM Seneca offers "Wraparound" services to children and youth susceptible of placement, and to their families. The Wraparound programs are strengths-based, family-driven, flexible, and creative, with the goal of helping the family develop the skills and supports to prevent or reduce the possibility of out-of-home placement of their child. A family-based team addresses the needs of the entire family, not just the child of focus. This family-based team consists of family members, Seneca's Therapists, Support Counselors, Family Partners, Facilitators and other community members who have an important role in the family. ABOUT SENECA Seneca Family of Agencies is a non-profit with a simple but powerful mission: to help children and families through the most difficult times of their lives. Since then, Seneca provides a broad continuum of permanency, mental health, education, and juvenile justice services, which today reach over 18,000 youth and families throughout California and Washington State each year. The agency's growth has been guided by a commitment to our Unconditional Care model - doing whatever it takes to help children and families thrive, even when faced with tremendous challenges. Seneca is committed to supporting historically underrepresented communities and informing agency policies and practices through its agency-wide DEI Initiative and DEI Advisory Board. Seneca is committed to fostering an agency culture that is welcoming, cooperative, and inclusive of diverse peoples and worldviews. Responsibilities: * Provide and communicate guidance, expertise, and support for youth, families, and/or any other natural supports one-on-one and in group settings. * Demonstrate high level engagement and alignment skills, to build trust and rapport with youth, families, and collateral supports. * Work as a "collaborative advocate," helping youth, caregivers, and family members understand the mandates and perspectives of other team members while navigating through county systems. * Use knowledge of community resources, school systems, or other mental health services to help youth and families identify and connect to a family safety network and/or natural support team in the community. * Provide coaching and support related to safety planning/self-control plans as well as self-care plans for youth/families. * Attend and participate in mental health awareness activities in the community. * Participate in peer forums which may include public speaking engagements. * Maintain accurate and high-quality documentation and paperwork including but not limited to mental health notes, timesheets, expense reports, and mileage. Qualifications: REQUIRED * Personal, lived experience with relevant systems (e.g., child welfare, juvenile justice, mental health, special education, etc.). * Bilingual in Spanish REQUIRED * Be part of a rotating 24-hour emergency on-call system, a minimum of two shifts a month scheduled with supervisor ahead of time. * High school diploma/GED. * At least 18 years of age. * TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements. * Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies' insurance policy. SKILLS OF AN IDEAL CANDIDATE * Ability to work as a part of a multidisciplinary team in a fast-paced environment. * Ability to work with diverse population. * Strong organization and communication skills. SCHEDULE * Full-time * Mon - Fri; 10AM - 6:30PM * Hybrid; provide in-person services & complete documentation remotely BENEFITS * Starting at $26.22- $28.72 per hour, actual salary is dependent on creditable experience above the minimum qualifications for the role * Salary increases each year * Mileage reimbursement * Comprehensive employee benefits package, including: * Medical, dental, vision, chiropractic, acupuncture, and fertility coverage * Long-term disability, family leave, and life insurance * 50% paid premiums for dependents * 403b retirement plan * Employer-paid Employee Assistance Plan * 5 weeks of Paid Time off and 11 Paid Holidays * Seneca is a Public Service Loan Forgiveness certified employer
    $26.2-28.7 hourly 50d ago
  • Support Coordinator - Full-Time

    Mountain Shadows Support Group 3.4company rating

    Escondido, CA jobs

    Join our dedicated team at Mountain Shadows and help make a lasting impact on the lives of individuals with developmental disabilities. We are looking for compassionate and motivated individuals to join our team as Direct Support Professional at Mountain Shadows Community Homes in Escondido. As a caregiver, you'll play a vital role in enhancing the quality of life for the residents in our care by providing support in their daily activities, offering training, and promoting social engagement. POSITION SUMMARY: Under the supervision of the Qualified Intellectual Disabilities Professional (QIDP) and Residential Coordinator, the Direct Support Professional (DSP) provides individualized care and support to adults with intellectual and developmental disabilities. DSPs promote independence, dignity, and well-being while ensuring safety and compliance with regulatory standards in a residential setting. ESSENTIAL FUNCTIONS: Provide personal care, including bathing, toileting, dressing, grooming, and feeding. Support daily routines and active treatment programs to foster resident independence. Prepare meals, snacks and drinks in accordance with individual dietary needs and restrictions. Administer medications and treatments as outlined in the Medication Administration Record (MAR) and physician orders. Accurately complete all required documentation in Therap, including: ISP data Medication administration Seizure logs General event reports (GERs) Intake and elimination records Incident reports Vitals, time tracking, and T-Logs Recognize and report health changes, including emergency responses (e.g., cardiopulmonary distress). Assist with medical procedures such as: Taking vital signs Administering enemas, suppositories Supporting specimen collection Accurately complete medical documentation and follow infection control protocols. Participate as an active member of the residents Interdisciplinary Team (IDT). Maintain a safe, clean, and organized environment per Title XXII regulations, including housekeeping, laundry, and sanitation duties. Identify and report changes in resident conditions to the RN or physician. Escorts residents to recreational activities and medical appointments and provides assistance to day program buses. Communicate effectively with residents, families, conservators, staff, and community partners. Support recreation and leisure activities tailored to individual interests. Participate in fire drills, emergency procedures, and monthly safety training. Report maintenance, safety concerns, and on-the-job injuries promptly. Complete required monthly training (minimum of 3 hours). Split Shift Hours 5:30 AM 9:30 AM and 4:00 PM 8:00 PM Split Shift 6:00 AM 10:00 AM and 2:00 PM 6:00 PM Split Shift 6:00 AM 10:00 AM and 2:30 PM 6:30 PM Split Shift Please note that on weekend and holidays the split shift is a straight through shift: 5:30 AM 1:30 PM Shift 6:00 AM 2:00 PM 6:30 AM 2:30 PM 7:00 AM 3:00 PM 7:30 AM 3:30PM Now hiring for the following shifts: 4:00p-8:00p; 2:30p-10:30p; 10:30p-6:30a (overnight) We also have weekend only shifts available. Requirements & Qualifications Minimum Qualifications: Must be at least 18 years old. High school diploma or equivalent. Ability to pass a drug/alcohol screening. Must obtain a criminal record clearance through the California Department of Public Health. Must be able to work independently and as part of a team. Knowledge, Skills & Abilities: Proficient in reading, writing, and communicating in English. Strong time management and prioritization skills. Ability to follow written and verbal directions. Comfort with using Therap software. Strong interpersonal and teamwork skills. Certifications (Required or Attainable Within 90 Days of Hire): CPR Certification ((maintained throughout employment) Medication Administration Certification Physical Requirements Ability to lift up to 50 lbs independently. Frequent bending, standing, walking, stooping, kneeling, and reaching. Ability to assist residents in transfers (e.g., from bed to wheelchair, toilet, etc.). Use of lifting and mobility assistance devices when necessary. Additional Notes DSPs may be temporarily or permanently assigned to different residential homes based on operational needs. Training will be provided for specialized care and documentation tools. Equal Opportunity Employer Mountain Shadows Community Homes is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, sexual orientation, or gender identity/expression), age, marital status, status as a protected veteran, status as a qualified individual with disability or any other protected class. Compensation details: 20-25.25 Hourly Wage PI0ba8770f8b2a-31181-37451341
    $37k-52k yearly est. 8d ago
  • Sr Product Support Specialist (Building Materials / Glazing Industry)

    Oldcastle Buildingenvelope 4.2company rating

    Los Angeles, CA jobs

    Come Join Us! From apartments in New York to hospitals and stadiums in Dallas, libraries at prestigious universities to creating modern retail experiences, our teams contribute architectural glass and building products to projects that shape the way people live, work, heal, learn, and play. At OBE, the work of our employees truly matters. With over 6,500 employees, we operate more than 80 manufacturing and distribution facilities in five countries. You can see some of our favorite projects here. Start your journey with OBE / CRL and help us build the future. What You'll Get to Do The Technical Manager/Product Specialist supports post-launch product success and reports to the Technical Director. This role is ideal for someone who is solution-oriented, collaborative, and detail-driven. A vital member of the Product Management team, this is an opportunity to build a career with an industry leader. Job responsibilities include: Ensure technical accuracy of product specs across platforms and customer-facing materials Lead technical training for internal teams and external customers Collaborate with Product Management on new product development and market readiness Support sales teams with technical presentations and documentation Drive continuous improvement in technical processes and tools Collaborates with Product and Sales teams to support case studies, marketing recommendations, and technical content for web and industry publications Resolves customer technical issues and supports troubleshooting across systems What We Are Looking For 4+ years in technical product support within the building materials or glazing industry Bachelor's degree in engineering, business, or related field (PMP a plus) Strong project management and cross-functional leadership skills Proficiency in MS Office Suite (Excel, PowerPoint, Project, Visio, Power BI) Excellent communication and problem-solving abilities Salary: $83,000 - 103,000 What OBE Offers You Benefits that benefit you - industry competitive benefits at the lowest cost to the employee Work-life balance - PTO and holidays, including floating holidays you can choose Compensation that rewards your hard work - A pay-for-performance culture with potential for annual raises and bonuses Training - We will equip you with the knowledge and skills you need to succeed OBE is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability--If you want to know more, please click on this link. Oldcastle BuildingEnvelope is an E-Verify Employer.
    $83k-103k yearly 60d+ ago
  • Service Professional Technician

    Aire Serv 4.2company rating

    Arcadia, CA jobs

    Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and getting the job done right the first time, every time. Our team of qualified experts live our code of values of Respect, Integrity, and Customer Focus while having fun in the process! As a Service Professional Technician, you are a key member of our team responsible for the quality and efficient installation of air conditioning systems. You will also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees. Ideally you have prior experience in the HVAC industry and have proven communication skills with supervisors, colleagues, and customers. You are self-motivated, thrive in fast moving environments, and able to manage time to effectively meet deadlines. Specific Responsibilities: Installation, maintenance, and repair of air conditioning systems Insure the efficient use of materials and maintain adequate stock of necessary equipment Collect payment and/or payment information from customers for work performed Keep company vehicle and equipment properly serviced, clean, and in good working order and condition Complete invoices, daily route sheets, and weekly reports as required Perform other duties as needed which may include cross-training in related positions Job Requirements: Experienced Residential/Commercial HVAC knowledge EPA Certification, NATE preferred Valid State Driver's License & clean driving record Able to lift up to 60 lbs. Excellent communication skills Professional appearance and personality We are actively interviewing for this position - Apply today and our hiring manager will follow up! At Aire Serv , we're a proud team of uniformed experts who work hard to be the leaders in the industry - and take the time to do the job right. We believe that hard work should be compensated. So the more you work and the better you perform, the more you'll take home. The very best surround themselves with the best, apply today and be amongst them. Compensation: $23 - $29 plus commission We believe in doing the job right. And part of the job is creating a company worth working for. So when you put on that Aire Serv uniform, you become part of a place that will take care of you the way our franchise owners take care of their own family and friends. Grounded in honesty, integrity, and no surprises. Excellent customer service can't happen without happy, motivated, and committed employees. Which is where you come in. People like you make what the Aire Serv franchise owners do possible and creating a team that shares and exemplifies our values is as important as providing quality service for heating and cooling systems. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Aire Serv franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
    $23-29 hourly Auto-Apply 60d+ ago

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