Research Coordinator jobs at R+L Carriers - 189 jobs

Weights and Research Coordinator, $55,000 - $65,000 yearly Full-Time, Monday - Friday, Various Shifts PTO available after the first 90 calendar days of employment. Come and experience the difference with R+L Carriers . R+L Carriers - Women in Trucking Company Culture R+L Carriers has immediate opportunities for a W&R Coordinator at our Sauget, IL Service Center, to Ensure R&L Carriers receives the appropriate revenue on shipments. The W&R Coordinator will review shipments as they pass across their respective docks to verify the accuracy of the actual class of the shipment compared to that of the bill of lading information. Requirements: Any type of LTL experience preferred but not required Ability to self-motivate and self-manage Willingness to learn Analytical skills Computer proficiency Able to work in a fast-paced environment Click here **************************** Click here *******************************************

Full-Time Monday-Friday, Various shifts, 60-65k yearly Come and experience the difference with R+L Carriers Earn 1 week of vacation after 90 days of employment Requirements: Any type of LTL experience preferred but not required Ability to self-motivate and self-manage Willingness to learn Analytical skills Computer proficiency Able to work in a fast-paced environment Excellent Benefits R+L Carriers offers an excellent compensation and comprehensive benefits package, including Medical/Dental/Vision Insurance, 401(k) Retirement Plan with matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN and Ocean Isle Beach, NC. Click here ****************************

R+L Carriers has immediate opportunities for a W&R Coordinator. To Ensure R&L Carriers receives the appropriate revenue on shipments, the W&R Coordinator will review shipments as they pass across their respective docks to verify the accuracy of the actual class of the shipment compared to that of the bill of lading information. Weights and Research Coordinator Full-Time Monday-Friday, Various shifts Come and experience the difference with R+L Carriers Earn 1 week of vacation after 90 days of employment 60-65k a year. Requirements: Any type of LTL experience preferred but not required Ability to self-motivate and self-manage Willingness to learn Analytical skills Computer proficiency Able to work in a fast-paced environment Excellent Benefits PTO available after the first 90 calendar days of employment and enjoy an excellent benefits package that includes are very own employee resorts Click here to learn more about our employee resorts

Full-Time Monday-Friday, Various shifts Salary range $60,000-$65,000 per yr Come and experience the difference with R+L Carriers Earn 1 week of vacation after 90 days of employment Click here to learn more about our employee resorts Company Culture Requirements: Any type of LTL experience preferred but not required Ability to self-motivate and self-manage Willingness to learn Analytical skills Computer proficiency Able to work in a fast-paced environment Excellent Benefits R+L Carriers offers an excellent compensation and comprehensive benefits package, including Medical/Dental/Vision Insurance, 401(k) Retirement Plan with matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN and Ocean Isle Beach, NC. Click here ****************************

Full-Time Monday-Friday, Various shifts Salary range $60,000-$65,000 per yr Come and experience the difference with R+L Carriers Earn 1 week of vacation after 90 days of employment Click here to learn more about our employee resorts Company Culture Requirements: Any type of LTL experience preferred but not required Ability to self-motivate and self-manage Willingness to learn Analytical skills Computer proficiency Able to work in a fast-paced environment Excellent Benefits R+L Carriers offers an excellent compensation and comprehensive benefits package, including Medical/Dental/Vision Insurance, 401(k) Retirement Plan with matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN and Ocean Isle Beach, NC. Click here ****************************

Full-Time Monday-Friday, Various Shifts are available. Come and experience the difference with R+L Carriers Earn 1 week of vacation after 90 days of employment Click here to learn more about our employee resorts Company Culture Requirements: Any type of LTL experience preferred but not required Ability to self-motivate and self-manage Willingness to learn Analytical skills Computer proficiency Able to work in a fast-paced environment Excellent Benefits R+L Carriers offers an excellent compensation and comprehensive benefits package, including Medical/Dental/Vision Insurance, 401(k) Retirement Plan with matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN and Ocean Isle Beach, NC. Click here ****************************

Full-Time Monday-Friday, Various shifts Starting Salary : $60,000 - $65,000. Come and experience the difference with R+L Carriers Earn 1 week of vacation after 90 days of employment Requirements: Any type of LTL experience preferred but not required Ability to self-motivate and self-manage Willingness to learn Analytical skills Computer proficiency Able to work in a fast-paced environment Excellent Benefits R+L Carriers offers an excellent compensation and comprehensive benefits package, including Medical/Dental/Vision Insurance, 401(k) Retirement Plan with matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN and Ocean Isle Beach, NC. Click here ****************************

Full-Time Monday-Friday, Various shifts Come and experience the difference with R+L Carriers Earn 1 week of vacation after 90 days of employment salary range: $60,000.00-$65,000.00 Requirements: Any type of LTL experience preferred but not required Ability to self-motivate and self-manage Willingness to learn Analytical skills Computer proficiency Able to work in a fast-paced environment Excellent Benefits R+L Carriers offers an excellent compensation and comprehensive benefits package, including Medical/Dental/Vision Insurance, 401(k) Retirement Plan with matching contributions, Paid Vacation & Holidays, and vacation lodging at our exclusive employee resorts in Daytona Beach, FL, Big Bear Lake, CA, Pigeon Forge, TN and Ocean Isle Beach, NC. Click here ****************************

Minimum Education B.A./B.S. degree in a science, technical, health-related field or other applicable discipline (Required) Minimum Work Experience 1 year of applicable work, research or internship experience (e.g. research assistant, data manager, clinician or other interaction with a research population). (Required) Functional Accountabilities Responsible Conduct of Research Consistently demonstrates adherence to the standards for the responsible conduct of research. Plans, conducts and manages research projects within federal and institutional regulations and policies under the direction of the principal investigator. Stays informed of and adheres to institutional policies and federal regulations (e.g. Titles 21 and 45 of the Code of Federal Regulations) and guidance (International Counsel on Harmonization) regarding human subjects research and use of protected health information. Uses research funds and resources appropriately. Maintains confidentiality of data as required. Meets all annual job-related training and compliance requirements. Research Administration Maintains knowledge and comprehension of assigned research protocols, including study procedures, timelines and eligibility. Accurately creates, completes, maintains and organizes study documents. Accounts for study materials, including participant lists and visit logs, regulatory binders, case report forms, laboratory kits, investigational product(s) and participation incentives. Uses and accounts for research funds and resources at performance level, including reconciling research subject billing if assigned. Reviews current literature to obtain information relevant to clinical research program, as directed. Attends study meetings, which could include overnight travel, as requested by principal investigator. Works well with other members of the research team and seeks and provides input when appropriate. Serves as an effective liaison between the investigators, sponsors, hospital departments involved with research studies and the Clinical Research Center. Participant Enrollment Employs strategies to recruit and retain research participants, while adhering to the IRB-approved recruitment plan. Screens subjects for eligibility per the protocol and institutional policies. Communicates effectively and provides information to a diverse, vulnerable subject population in accordance with institutional policies. Independently coordinates, conducts and documents visits and protocol-specific testing/interviews according to study protocol, operational plans of clinical departments and SOPs for minimal risk studies or for other studies under direction. Interacts with study participants and/or legally authorized representatives (LARs) to communicate study purpose and participation details and to assess participation interest. Engages participants/LARs in the informed consent process according to institutional policies. Follows procedures for documentation of study payments and participation incentives. Study Management Plans, conducts and manages research activities in accordance with federal regulations and guidance documents and sponsor and institutional policies under the direction of a senior study team member. Ensures regulatory integrity of protocols through the accurate and timely preparation and submission of documents and reports to the sponsor, IRB and other oversight bodies in accordance with federal regulations, sponsor SOPs and institutional policies. Collects, prepares, processes, ships and maintains accurate inventory of research specimens, and trains others in performing these tasks. Suggests improvements to specimen handling processes, when needed. Authors study documents, including informed consents, protocol-specific source documents and IRB contingency responses. Registers and records participant visits in the appropriate tracking system. Anticipates study needs and subject caseload in order to meet organizational objectives and deadlines in a timely manner. Coordinates, prepares for and responds to routine oversight body visits and audits. Performs query resolution and assists with addressing and correcting audit findings. Data Collection Collects data from patient medical records, interviews, questionnaires, diagnostic tests and other sources. Ensures data is collected as required by protocol and in accordance with research data principles (ALCOAC\: Attributable, Legible, Contemporaneous, Original, Accurate and Complete). Ensures that queries are resolved within sponsor and institutional timelines. Plans and performs research specimen collection, labeling and storage/shipping if assigned; maintains accurate sample accountability/chain of custody documentation. Ensures secure storage of study documents. Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

POSITION DESCRIPTION: This position assists with overseeing home delivery and single copy distribution. This position also works closely with Independent Distributors/Contractors and assist with the coordination of distribution centers used by them as they provide services to our subscribers and retail outlets. Added duties may be assigned as needed and night and weekend duties may be required. RESPONSIBILITIES: Assist with facilitating regular meetings with Distributors in the zone to exchange information necessary to ensure a high standard of customer service is provided to all subscribers. Assist with ensuring the availability of reports to Distributors for the maintenance of their business records that include subscriber information, customer and wholesale billing information, service records and daily district activities. Assist with providing Distributors with communication of all company and departmental policies and practices that pertain to services promised to the company's subscribers. Acts as assistant liaison and assist with mediations of all subscribers - Distributor disputes concerning service or billing. Assist with taking appropriate action to request correction to deficiencies in district performance and/or terminate the contractual relationship between the distributor and the company. Assist with responding to customers within one hour after receiving complaints regarding delivery issues and notifying the Delivery Manager of all steps taken to resolve the issue. Run open districts as they occur. Assist with monitoring returns and review subscriber stop requests and make collection calls where appropriate. Tracks the flow of papers and supplies from the company's premises to each distribution center in the zone. Provides customer service support Assists with the audit of down and open routes Assist with merchandising and marketing of our single copy products Assist in recruitment and orientation of our contractors Perform other duties as requested by management Requirements, minimum education level, and experience: A college degree is preferable, but will accept comparable job experience. Knowledge, Skills and Abilities: Strong interpersonal skills; professional image Strong mathematical abilities and problem-solving skills are essential requirements of this position. Physical Requirement: Must be able to safely perform all physical requirements including: Walking, standing, sitting, reaching, stooping, twisting and kneeling, and lifting newspaper bundles up to 40 lbs. Work will be both in an office environment and also will include time in the field, possibility of working in times of hot, cold and inclement weather.

As a Strategic Capacity Coordinator, you will be responsible for building and maintaining strong relationships with carrier partners to ensure reliable, cost-effective transportation solutions for our customers. The goal will be to match capacity with our high volume committed capacity lanes. This role is vital, where success depends on developing a trusted carrier network, negotiating competitive rates, and ensuring service excellence. Responsibilities Key Responsibilities Carrier Sourcing & Relationship Management Identify, qualify, and onboard new carriers to expand the company's transportation network. Develop long-term relationships with carriers to improve capacity reliability and service. Maintain daily communication with carriers regarding availability, load opportunities, and market trends. Negotiation & Pricing Negotiate rates with carriers to secure cost-effective transportation while ensuring service quality. Monitor market conditions to provide competitive pricing and maintain margins. Work closely with the brokerage team to balance customer expectations with carrier capabilities. Load Coverage & Execution Match available carrier capacity with high volume customer freight requirements. Ensure all loads are properly assigned, tracked, and delivered on time. Resolve service failures, delays, or disputes in a timely and professional manner. Operations Support Collaborate with customer sales and operations teams to ensure seamless load execution. Manage carrier compliance, including insurance, safety ratings, and onboarding requirements. Use TMS (Transportation Management Systems) and other digital tools to manage load activity and documentation. Supervisor Lead and mentor a team of carrier sales representatives to achieve individual and team performance goals. Provide training, coaching, and ongoing development to improve negotiation, carrier management, and operational efficiency. Monitor team activity, load coverage, and margin performance to ensure adherence to company objectives. Conduct regular performance reviews and provide constructive feedback to support career growth. Assist in developing team strategies for carrier procurement, market expansion, and customer satisfaction. Serve as the point of escalation for complex service issues or carrier disputes. Collaborate with leadership to recruit, onboard, and retain high-performing sales talent Qualifications Qualifications Bachelor's degree in Business, Supply Chain, or related field preferred (or equivalent work experience). Prior experience in freight brokerage, carrier sales, or logistics for at least 4 years. Strong negotiation, communication, and relationship-building skills. Ability to thrive in a fast-paced, competitive sales environment. Proficiency in Microsoft Office Suite and familiarity with TMS platforms. Strong problem-solving skills with a customer-first mindset. Success Traits Results-driven and motivated by achieving sales goals. Ability to quickly adapt to changing market conditions. Persistent, proactive, and resilient under pressure. Team player with the ability to work independently.

About the Role Be the go-to contact for feed ordering across Pipestone Management sow farms. You'll ensure accurate, timely feed deliveries, manage Veterinary Feed Directives (VFDs), and support reporting and operational tasks. Key Responsibilities Process and distribute feed orders to mills Validate feed budgets and rations Manage VFD (Veterinary Feed Directives) compliance for medicated feed Communicate feed changes and delivery expectations Troubleshoot issues and propose solutions Maintain data accuracy and use feed ordering systems What You Bring Knowledge of swine nutrition basics Strong communication and problem-solving skills Proficiency in Excel and Outlook Ability to manage multiple priorities Preferred: Ag or admin degree, bilingual (English/Spanish), livestock/feed experience Why Join Us Competitive pay and benefits Collaborative, team-oriented culture & growth opportunities Ready to apply? Let's connect!

* PER DIEM OPENINGS* As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada's highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. Position Summary: Responsible for providing support for the mother-infant breastfeeding dyad. The tasks include assessment, planning, interventions, and evaluation of lactation support and education for clients in the postpartum period. Education/Experience: Graduation from and accredited school of nursing and one (1) year of experience as a lactation consultant or lactation coordinator. Licensing/Certification Requirements: Valid License by State of Nevada to Practice as a Registered Nurse. Certified as Lactation Consultant (IBCLC) or Advanced Nurse Lactation Consultant (ANLC). Basic Life Support (BLS) certification accepted by the American Heart Association (AHA); Neonatal Resuscitation (NRP). Preferences will be given to applicants who document the following: * Certified as Lactation Consultant (IBCLC) preferred Knowledge of: Nursing process (assessment, planning, implementation and coordination of patient care); breastfeeding/chest-feeding and human lactation; anatomy and physiology; standards of care; disease process; medical equipment; patient care plan development; patient evaluation and assessment techniques; body mechanics used with ambulating, transferring and repositioning patients; how to use general office equipment including, but not limited to: facsimiles, copiers, telephones and computers; pharmacology and medication administration; Nurse Practice Act; department and hospital emergency response policies and procedures; age specific patient care practices. Skill in: Teaching a small group as well as one to one education sessions, and adjusting teaching to meet patient and family needs including language and literacy levels; developing programs; nursing principles and practices; developing policies and procedures; applying grant writing and grant management techniques; applying needs assessment techniques; applying adult education practices; developing public relations; applying cost accounting methods; organizing and prioritizing among conflicting priorities; applying team building concepts; facilitating groups; performing statistical analysis; using computers and a variety of software applications; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment. Physical Requirements and Working Conditions: Mobility to work in a typical clinical setting and use standard equipment, stamina to remain standing and/or walk for extended periods of time, vision to read printed materials and a VDT screen, and hearing and speech to communicate effectively in both oral and written forms. Strength and agility to exert up to 100 pounds of force occasionally, and up to 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification.

Join us to create change and have an impact in homes around the world. At Electrolux, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. All about the role: The Last Mile Coordinator will play a key part in driving operational excellence and delivering successful business results. This position is responsible for the auditing of our Last Mile installation network and providing prompt resolution of issues encountered during an order's life cycle. The Last Mile Coordinator role will work closely with our Last Mile 3PL providers and internal stakeholders to ensure an effective operation of the delivery and install network. What you'll do: Perform daily audits on Last Mile deliveries to their successful completion. Utilize Last Mile digital tools for internal and customer communication. Communicate with 3PL partners on order updates and resolution of open issues. Reconciliation of past due EDC orders. Provide feedback to region managers. Document claim detail: file claims with 3PL providers and report claim recovery. Validation and approval of 3PL invoices. Ensure prompt invoicing and payment of services. Provide ad-hoc delivery and install status reporting. Manage integration health between order management and last mile operational systems. Support cost saving projects that enhance operational flows. Qualifications: Bachelor's degree preferred. Minimum 2 years of operational work experience with emphasis on home delivery and supply chain operations, or other equivalent work experience. Intermediate skill level with Microsoft Office. Experience managing and reporting KPI performance through data tools like Microsoft Excel and Power BI (or other visual insights program). Demonstrate a successful track record of identifying and executing waste elimination through root cause analysis and collaborative problem solving. Knowledge, skills and abilities required: Strong analytical ability and comfort working with disparate systems. Aptitude for root cause identification and problem solving. Demonstrated cross functional communication skills. General knowledge of home delivery business concepts and their impact to business profitability. Effective verbal and written communication skills. Focused attention to detail. Bias for motivated action; follows up on feedback to ensure positive outcomes. Benefits highlights: Medical, dental, vision and life insurance. Competitive holiday and vacation time off program. Retirement Savings Plan (401(k)) with relevant company contribution Discounted products and an EAP upon hire and tuition reimbursement after 12 months of service. Please be advised that we are unable to offer visa sponsorship for this position at this time. Find more on: Electrolux Group North America: ************************************************************** Electrolux Group Careers: ******************************************** Electrolux Consumer Products, Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request through ******************************. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. #LI-AB1

Requirements Education/Experience/Skills Required: Education High school diploma or GED equivalent. Skills Strong communication skills Medical terminology Third party liability experience Medical billing/claim experience Understanding of UB04 and CMS1500 forms Strong mathematics Basic Microsoft Office knowledge The ability to Multitask Excellent customer service Practice effective written and oral communication Functional Experience Organization Time Management Stick to client specific processes and procedures The ability to handle multiple computer systems at one time Creative talk offs, effective negotiation skills and proper follow up habits Compliance with HIPAA, FCRA, FDCPA and all other applicable laws and regulations Attributes: Dependable Effective listening skills Organized and the ability to multitask Fast learner and the ability to troubleshoot Properly handle highly confidential information

QUALIFICATIONS: * EDUCATION AND EXPERIENCE * High School diploma or equivalent. * One (1) year of customer service experience * 6 months of supervisory experience * Must have good working knowledge of software applications * Must be 18 years of age or older. * Must have a reliable telephone number for contact. * Must have reliable transportation. PREFFERED QUALIFICATIONS * Previous airport experience. Previous dispatching experience. PERSONAL AND PHYSICAL REQUIREMENTS * Treat all information as confidential. * Posses the tact to deal with all levels of situations, client representatives, employees and the public. * Ability to work from verbal and written instructions. * Ability to communicate in English clearly and concisely verbally and in written form. * Must be detail-oriented and perform with minimal supervision. * Must be able to handle multiple situations simultaneously. * Must have excellent radio/telephone skills. * Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. * Must be able to lift, carry and/or hold up to 75 lbs. * Must pass pre-employment and random drug test. * Must meet necessary requirements to obtain a security sensitive identification badge. * Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: * Must be familiar with and abide by all Client/company regulations * Work with Client Special Services Representatives to ensure all requests for services are met. * Ensure all inbound flights are met prior to arrival. * Actively participate in the Safety Management System (SMS) * Communicate with SSR to all personnel. * Close out open runs in watershed. * Escalate issues to operations Manager Immediately. * Deal courteously and tactfully with fellow employees and passengers if necessary. * Create and generate reports of service performance in locations with the Wheelchair Tracking program software. * Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner. * Maintain and distribute radios (where applicable). * Always complete the appropriate documentation and reports in a thorough and timely manner. * Provide special assistance to passengers as requested. * Provide general information and directions to passengers. * Monitor tablet usage with employees on all inbound and outbound flights. * Meet inbound arrivals as requested to provide special services (courtesy chairs, walk assistance through the terminal). * Be neat and careful when handling other people's property, especially mobility aids and luggage. * Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. * Attend meetings and inservices as required. * Utilize appropriate communications channels and maintain records, reports and files as required.

The position requires a minimum of a master's degree in social work or a related field AND the accompanying certification (CSW, MFT, LCPA) with a preference given to a clinical license (LCSW, LMFT, or LPCC) Preference given to candidates who have completed a practicum working in behavioral health and substance use issues. Responsible for the overall Clinical services to families in the Family Recovery Program, to include children. It requires a reasonable combination of the following knowledge and skills; Work with individuals with substance use disorder, ability to use and implement cognitive behavioral therapies and use of community resources and ability to serve as an appropriate role model. Compassion towards people living with mental illness, substance abuse disorders, and HIV/AIDS and ability to convey respect to the target populations are critical. Must learn and apply agency, personnel and program policies and procedures. Must have knowledge and understanding of the current treatment modalities. Preference given to those that have the ability to train and supervise other clinical staff and interns. Must be willing to be on-call and work some evenings if applicable. SPECIAL REQUIREMENTS: Satisfactory criminal records check. Satisfactory sex crimes records check. Driver's license preferred. PRINCIPAL ACTIVITIES: Manage caseload and client needs Work effectively with referral sources. Document services through current, complete record Counseling on personal, family financial, employment, behavioral, crisis and substance abuse matters. Advise other staff on treatment matters and coordinate team treatment as appropriate. Discuss and review client progress Participate in regular client review. Maintain a current CPR and First Aid certificate. Participate in weekly clinical supervision. Conduct group and individual sessions daily. Maintain billing requirements. Performance quality improvement (PQI) duties as assigned by supervision & PQI committee. EFFECT ON END RESULTS: To model agency core values of integrity, compassion, diversity, commitment & justice to all internal and external contacts. About AMS: AMS is dedicated to helping find the perfect fit for your schedule and personal goals. Because AMS has been in the Kentuckiana area for over 45 years, we have direct partnerships with many providers, including long-term care facilities, behavioral healthcare facilities, physician offices, outpatient care centers, adult day care centers, private duty, and more. This wide variety of locations and facilities gives you more opportunities to find the perfect fit.

.QUALIFICATIONS: EDUCATION AND EXPERIENCE High School diploma or equivalent. One (1) year of customer service experience 6 months of supervisory experience Must have good working knowledge of software applications Must be 18 years of age or older. Must have a reliable telephone number for contact. Must have reliable transportation. PREFFERED QUALIFICATIONS Previous airport experience. Previous dispatching experience. PERSONAL AND PHYSICAL REQUIREMENTS Treat all information as confidential. Posses the tact to deal with all levels of situations, client representatives, employees and the public. Ability to work from verbal and written instructions. Ability to communicate in English clearly and concisely verbally and in written form. Must be detail-oriented and perform with minimal supervision. Must be able to handle multiple situations simultaneously. Must have excellent radio/telephone skills. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. Must be able to lift, carry and/or hold up to 75 lbs. Must pass pre-employment and random drug test. Must meet necessary requirements to obtain a security sensitive identification badge. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: Must be familiar with and abide by all Client/company regulations Work with Client Special Services Representatives to ensure all requests for services are met. Ensure all inbound flights are met prior to arrival. Actively participate in the Safety Management System (SMS) Communicate with SSR to all personnel. Close out open runs in watershed. Escalate issues to operations Manager Immediately. Deal courteously and tactfully with fellow employees and passengers if necessary. Create and generate reports of service performance in locations with the Wheelchair Tracking program software. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner. Maintain and distribute radios (where applicable). Always complete the appropriate documentation and reports in a thorough and timely manner. Provide special assistance to passengers as requested. Provide general information and directions to passengers. Monitor tablet usage with employees on all inbound and outbound flights. Meet inbound arrivals as requested to provide special services (courtesy chairs, walk assistance through the terminal). Be neat and careful when handling other people's property, especially mobility aids and luggage. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. Attend meetings and inservices as required. Utilize appropriate communications channels and maintain records, reports and files as required.

.QUALIFICATIONS: EDUCATION AND EXPERIENCE High School diploma or equivalent. One (1) year of customer service experience 6 months of supervisory experience Must have good working knowledge of software applications Must be 18 years of age or older. Must have a reliable telephone number for contact. Must have reliable transportation. PREFFERED QUALIFICATIONS Previous airport experience. Previous dispatching experience. PERSONAL AND PHYSICAL REQUIREMENTS Treat all information as confidential. Posses the tact to deal with all levels of situations, client representatives, employees and the public. Ability to work from verbal and written instructions. Ability to communicate in English clearly and concisely verbally and in written form. Must be detail-oriented and perform with minimal supervision. Must be able to handle multiple situations simultaneously. Must have excellent radio/telephone skills. Must be able to lift, stoop, squat, push, stand and/or bend throughout the shift. Must be able to lift, carry and/or hold up to 75 lbs. Must pass pre-employment and random drug test. Must meet necessary requirements to obtain a security sensitive identification badge. Must be a citizen of the US or posses the necessary authorization from the immigration and naturalization Service (INS). PERFORMANCE RESPONSIBILITIES: Must be familiar with and abide by all Client/company regulations Work with Client Special Services Representatives to ensure all requests for services are met. Ensure all inbound flights are met prior to arrival. Actively participate in the Safety Management System (SMS) Communicate with SSR to all personnel. Close out open runs in watershed. Escalate issues to operations Manager Immediately. Deal courteously and tactfully with fellow employees and passengers if necessary. Create and generate reports of service performance in locations with the Wheelchair Tracking program software. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner. Maintain and distribute radios (where applicable). Always complete the appropriate documentation and reports in a thorough and timely manner. Provide special assistance to passengers as requested. Provide general information and directions to passengers. Monitor tablet usage with employees on all inbound and outbound flights. Meet inbound arrivals as requested to provide special services (courtesy chairs, walk assistance through the terminal). Be neat and careful when handling other people's property, especially mobility aids and luggage. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. Attend meetings and inservices as required. Utilize appropriate communications channels and maintain records, reports and files as required.