**Shift Hours: Full Time,** R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our **Customer Service Representative** , you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
**Here's what you can expect working in Patient Registration (Customer Service):**
+ Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
+ Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
+ Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
+ A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
**Requirements:**
+ High School Diploma or GED
+ Excellent customer service experience
+ 1 year medical environment experience
For this US-based position, the base pay range is $17.68 - $24.07 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
$17.7-24.1 hourly 31d ago
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Insurance Verification Associate
R1 RCM 4.8
R1 RCM job in Cedar Park, TX
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
The Patient Access Insurance Verification Associate's primary focus for this role is to mitigate the financial risks to our hospital clients. In this role you will be responsible for contacting patients directly and/or using alternative means to secure patient's information such as demographics, insurance/coverage and clinical information needed to determine patient's eligibility, coverage, and insurance limitations. To thrive as an Insurance Verification Associat, you will need analytical skills to make decisions regarding coverage details so that patients completely understand what their financial responsibility will be. Associates in this role are empowered to identify additional resources and refer patients who might have difficulty meeting their financial responsibilities.
**This is an on-site position, located at** **Ascension Seton Cedar Park**
**Responsibilities:**
+ Initiates contact with client hospital patients via telephone using appropriate scripting to ensure the required level of benefit and pre-certification/authorization details such as demographics, insurance/ coverage and clinical information are obtained.
+ Complete appropriate electronic forms with detailed benefit and pre-certification/ authorization information to ensure a clean claim.
+ Identifies inaccurate plan codes and corrects in the hospital's main frame.
+ Work directly with multiple insurance websites to obtain benefits and authorization validation.
+ Adheres to the guidelines set forth in the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
**Desired Qualifications:**
+ High School diploma or equivalent.
For this US-based position, the base pay range is $17.80 - $24.73 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
$17.8-24.7 hourly 60d+ ago
Chief Financial Officer- Resolute Health Hospital
Conifer Health Solutions 4.7
New Braunfels, TX job
Resolute Health Hospital
Situated on 56 acres just off I-35 in New Braunfels, Texas, our 365,000-square-foot, full-service hospital features 128 beds and provides a full range of services.
Primary Service Lines at Resolute Health Hospital include:
Cardiovascular
Women's Services
Orthopedics
General Surgery
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POSITION SUMMARY:
The Chief Financial Officer has responsibility for safeguarding the facility assets and ensuring the financial statements, including the books and records, are prepared and maintained in accordance with GAAP. The Chief Financial Officer is also responsible for ensuring compliance with company financial and accounting policies and procedures and also ensuring internal controls are effective in both design and operation, including the routine monitoring of controls. Additionally, the Chief Financial Officer is a key member of the Facility A-Team and, as such, participates in establishing and implementing strategic business plans for the facility. He/she is a key member of the facility management team that interacts and communicates on a regular basis with an array of internal and external constituents, including various regulatory bodies.
CANDIDATE EXPERIENCE, ATTRIBUTES AND EDUCATION REQUIREMENTS:
At least ten years of progressive financial healthcare or equivalent experience in the areas of general accounting; operations; financial systems; financial statement preparation; review and analysis; multi-discipline management experience; and ethics.
Good organization skills with the ability to prioritize workload and successfully manage all financial activities. Resilience to working successfully under pressure.
Ability to convert complex finance, operational, and compliance issues into terms and concepts that are easily disseminated throughout all levels of the organization.
A referenceable track record in facility finance, defining the issues and making the decisions to generate improved financial performance.
Participation, as well as supervisory experience, in negotiating managed care contracts.
Substantial financial management experience including financial operations, strategic and financial planning, contracts, reimbursement, budgeting and capital financing in a complex environment.
A thorough understanding of healthcare trends with the ability to anticipate opportunities.
Successful experience as a Chief Financial Officer in a highly competitive market.
Professional Attributes
A cooperative approach to problem-solving with the capability of building consensus and support, working across functional lines to engage disparate resources to work together to achieve desired results.
A broad financial thinker and team player who works well with ambiguity and is able to transfer the vision/mission of the organization into a focused financial strategy and detailed practical plan for the future.
An intuitive thinker who generates ideas and recommends new and/or modified approaches.
Personal Attributes
An individual of highest personal and professional integrity, principle and knowledge, earning respect and support when making difficult decisions and choices. Able to establish immediate credibility with peers, senior leadership and medical staff.
Must listen actively and accurately, encourage input from others. Provide clear directions. Maintain an ongoing dialogue with employees to ensure continual progress.
Someone with the ability to work collaboratively with individuals critical to the successful execution of financial tasks.
Excellent oral and written presentation skills. Articulate, good conversationalist and possessing a gracious demeanor.
Education/Certifications
A bachelor's degree in finance or accounting is required. An MBA, MHA and/or CPA designation strongly preferred.
Compensation
A competitive compensation program will be tailored to the selected candidate. Base salary will be supplemented by a performance bonus and comprehensive, well-rounded benefits program, which includes relocation assistance.
#LI-JA2
FUNCTIONAL EXPECTATIONS & REQUIREMENTS:
The Chief Financial Officer has responsibility for the identification and independent assessment of financial risk, establishing and monitoring of mitigation plans, and for the communication of financial risk and opportunity to the Group Chief Financial Officer and Facility Chief Executive Officer. The Chief Financial Officer is also responsible for the monitoring of financial performance and the maintenance of reasonable and appropriate financial plans and forecasts. The Chief Financial Officer must have strong business acumen in order to work collaboratively and effectively with home office departments, such as Compliance, Home Office Accounting/Financial Reporting, Information Systems, Internal Audit, Legal, Treasury and other departments that provide support services to the facility.
The Chief Financial Officer is responsible for the monitoring of the revenue cycle process and, along with other revenue cycle stakeholders, the improvement of the revenue cycle process through rate setting, charge capture, managed care negotiations, and cash collections.
The Chief Financial Officer is also responsible for the evaluation and management of investments in capital projects by applying unbiased scrutiny in determining the financial impact and ROI of such projects and managing the capital spend in accordance with the capital cash flow projections.
As such, the CFO's responsibilities are to:
Analyze daily operating results to ensure that revenues, expenses, and labor are within budgeted objectives; advise department heads and administration of needed changes and improvements in a timely manner.
Establish and maintain sound financial controls and record keeping; approve financial expenditures up to the level established by the CEO.
Keep abreast of government regulatory requirements and the rapidly changing reimbursement environment to develop and implement changes to policies and procedures as needed.
Ensure that the financial operations of the facility are carried out in an ethical, responsible manner.
Establish and monitor the annual operating budget according to sound budgeting principles and home office guidelines. Interface with Human Resources and other appropriate departments in the preparation of work force plans and salary and benefit proposals.
Evaluate the facility's overall financial position and prepare periodic financial and operating reports. Provide consistent and accurate financial, accounting and reporting processes throughout the facility
Prepare financial forecasts and monitor performance versus budget; consolidate results, prepare rolling 90-day forecasts, and develop and implement cash management controls.
Coordinate with other senior members of the leadership team in the development of major strategic and financial plans, including capital expenditure programs.
Review, evaluate and ensure the effectiveness of all financial and accounting systems in the facility. Direct the development and implementation of new systems, policies and procedures as required.
Assist in the development of new business by analyzing the feasibility of new programs, including managed care contracts, and advise management of the financial prospects.
Attend promptly to the administrative details of the position including the signing of documents, preparation of reports, completion of performance appraisals and other employee-related actions.
ORGANIZATIONAL LEADERSHIP - EXPECTATIONS & REQUIREMENTS:
As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service. Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long-term competitive advantage. We want to ensure every current and future leader in Tenet is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders.
In this regard, we have identified core competencies that will enable a leader to succeed at Tenet, and have defined them within the following five areas critical to performance:
Use Astute Judgment
Delivers year over year improved financial performance in a complex, matrix organization.
Demonstrates high degree of financial operational excellence (e.g., planning, contracts, budgeting, capital financing, and cash management).
Holds finance team accountable to high ethical standards (e.g., compliance, internal controls, audits and SOX reporting).
Effectively gauges external factors and trends to provide a forward-looking perspective when creating business strategy and forecasting (e.g. FTE/AADC targets, supply Cost/APD targets, EBITDA margin, A/R days, Operations cash flow goals).
Demonstrates business and analytical skills to identify gaps in the current business plan and actively refreshes the financial outlook and strategy as needed (e.g., case management, staff/volume adjustment, net revenue management).
Shape Strategy
Acts as full partner at facility, market and home office level in pursuit of new revenue generation opportunities (e.g., improve payer mix, maximize reimbursement, prudent acquisition and merger strategies, reduce bad debt, grow EBITDA margin).
A highly visible leader who works with team to identify challenges and capitalize on opportunities (e.g., department improvement plans, capital project prioritization and vetting, manpower planning accuracy, supply management efficiency).
Acts as a thought partner for CEO and thought leader in promoting own perspective and ideas in a bold and respectful manner (e.g., cost containment, acquisition/divestiture, ACOs, physician strategies, capital forecasting, productivity improvement).
Apply Financial Insights
Demonstrates excellence in formal and interpersonal communications that results in financial understanding and “ownership” at all organizational levels.
Evidences collaborative leadership to engage managers and physicians in improving short- and long-term results (e.g., department improvement plans, supply inventory management, clinical informatics implementation, labor management and reporting systems).
Acts as an intuitive thinker willing to take prudent and necessary risk to achieve balanced results (e.g., cost, growth, people, service, quality).
Performs as a financial consultant to the facility.
Drive Organizational Success
Establishes realistic and aggressive financial goals, targets, and metrics consistent with home office and facility strategic and operational objectives (e.g., meet upfront collection and cash goals, reduce A/R days year over year, meet 3.0 days in DNFC Gross A/R, meet HIM coding compliance accuracy for all patient types, manage a 24/7 HIM Department, attain HIM coding quality goals).
Sets and maintains fiscal year pace and rigor for facility management (e.g., business planning and reporting cycle, CFO and Controller sign off on monthly balance sheet reconciliation with unresolved items less than 30 days old).
Builds consensus and commitment across disparate people with often competing priorities.
Continually analyzes and interprets financial performance and recommends and/or executes corrective action as needed (e.g., managed care and physician contracts, and strategic direction).
Maintains high quality standards (e.g., oversee preparation of financial statements, reports, business plans and manpower plans; ensures 5 bar internal audits with no Sarbanes-Oxley items; maintains and addresses monthly internal control checklist).
Develop Organizational Talent
Shapes roles and assignments in a way that maximizes individual capability and performance contribution.
Regularly provides performance and professional development feedback, coaching and guidance to improve performance and build career potential (e.g., all direct reports receive regular feedback and well managed development plans).
Engages in team bench strength assessments and recruitment or promotion action plans that meet current/future talent requirements (e.g., Controllers, ACFO developed for CFO promotion readiness).
$126k-232k yearly est. Auto-Apply 60d+ ago
CRNA - Heart Hospital - Full Time
North American Partners In Anesthesia 4.6
Austin, TX job
Austin,TX - USA
Requirements
CRNA Needed at Central Austin, TX Specialty Hospital. Seeking experienced providers. Cardiac orientation provided upon full-time employment!Description Heart Hospital of Austin features 6 ORs and 1 EP lab in specialty adult 72 bed facility. Surgeons are exceptionally friendly & caring with great outcomes. There is professional autonomy, including lines, within team model in an award-winning hospital; also, there are close, collaborative working relationships and access to high acuity cases outside academics. Help will always be available. Awards A 12-year recipient of Watson Health's 50 Top Cardiovascular Hospitals award Ranked by Healthgrades as the No. 1 cardiac program in Texas for six consecutive years Case Assignments Open hearts, electrophysiology lab, endovascular, NORA, and general surgery. No OB, peds, or neuro. In 2022, there were 680 pump cases, 250 TAVRs, 65 mitral clips. Shifts No call, weekends, holidays “Peel” staffing system results in some shorter, some longer days (rare overtime) Team Leadership Dana Magruder, Chief CRNA Team Highlights 9 CRNAs, 4 MDs on staff Requirements Responsibilities Pre-anesthesia assessment Obtains and/or verifies patient consent Discuss anesthetic options and risks with the patient Induction, maintenance, and emergence from anesthesia Monitoring of the patient's physiological condition Performance of clinical intervention as needed Requirements Current license as a registered professional nurse Graduation from an accredited program of nurse anesthesia education Certified or recertified by the AANA Council on Certification of Nurse Anesthetists Lifestyle Austin, TX: The capital of Texas, Austin is the 11th-largest city in the United States and has been ranked one of the best places to live in the country. Austin offers a thriving economy, welcoming neighborhoods, solid schools, and the conveniences of a big city. The quality of life is enhanced by 300 days of sunshine a year and a moderate climate. Opportunities for outdoor recreation and fitness abound, including swimming spots and miles of great biking and hiking trails. Total Rewards Salary: Based on years of experience: $200-230K base Additional cardiac specialty annual stipend Sign on Bonus: $50K Loan repayment or training assistance program Generous paid time off: 7-8 weeks Generous benefits package, including: o Health, life, vision, dental, disability, and AD&D insurance o Flexible Spending Accounts/Health Savings Accounts o 401(k) o Fully paid malpractice insurance coverage o Leadership and professional development opportunities
EEO Statement
North American Partners in Anesthesia is an equal opportunity employer.
$200k-230k yearly Auto-Apply 60d+ ago
Cardiac Anesthesiologist - Heart Hospital - Full Time
North American Partners In Anesthesia 4.6
Austin, TX job
Austin,TX - USA
Requirements
Cardiac Anesthesiologist Needed at Central Austin, TX Specialty Hospital. Description Heart Hospital of Austin is a specialty adult facility with 72 beds, featuring six operating rooms, one EP lab, and one cath lab. The hospital is nationally recognized for its award-winning cardiac care and is home to a team of exceptionally friendly and caring surgeons who consistently achieve outstanding outcomes. Anesthesiologists at Heart Hospital of Austin enjoy professional autonomy within a collaborative team model, resulting in a combination of doing your own cases and supervising highly trained cardiac CRNAs. The hospital offers access to high-acuity cardiac cases outside of the academic setting, providing a stimulating clinical experience in a community-focused environment. Help is always available, ensuring that providers are supported while delivering the highest level of patient care. Awards A 12-year recipient of Watson Health's 50 Top Cardiovascular Hospitals award Ranked by Healthgrades as the No. 1 cardiac program in Texas for six consecutive years 2023 #1 ranked Surgical Services/Intraoperative care across all of HCA Case Assignments Open hearts, EP Lab, Structural heart (TAVRs, mitral clips, watchmans), Heart Failure (LVAD, ECMO, Mechanical Support), minor and major vascular, endovascular, general surgery. No OB, peds, neuro, transplants. In 2024 there were 543 pump cases, 256 TAVRs, and 108 mitral clips. Shifts Overnight call is home-call 9 weekends per year and 1 weekday per week Please contact us for more detailed information Team Leadership Aidan De Leon, Chief MD Team Highlights 9 CRNAs, 5 MDs on staff Requirements Responsibilities Assist in the directing and coordinating of activities in the Anesthesia Department Responsible for the medical management of patients who are rendered unconscious and/or insensible to pain and emotional stress during surgery and other medical procedures Pre-anesthesia assessment Obtains and/or verifies patient consent Discuss anesthetic options and risks with the patient Induction, maintenance, and emergence from anesthesia Monitoring of the patient's physiological condition Performance of clinical intervention as needed Requirements M.D./D.O. Degree from an accredited College of Medicine TEE proficiency is required Completion of Cardiac Fellowship ECFMG and FLEX Completion of approved Residency in Anesthesia Currently licensed as a Physician Lifestyle Austin, TX: The capital of Texas, Austin is the 11th-largest city in the United States and has been ranked one of the best places to live in the country. Austin offers a thriving economy, welcoming neighborhoods, solid schools, and the conveniences of a big city. The quality of life is enhanced by 300 days of sunshine a year and a moderate climate. Opportunities for outdoor recreation and fitness abound, including swimming spots and miles of great biking and hiking trails. Total Rewards Salary: $525,000 Additional Cardiac Stipend: $50K Sign On Incentives: $50K Loan repayment or training assistance program Generous paid time off - 10 Weeks Generous benefits package, including: o Health, life, vision, dental, disability, and AD&D insurance o Flexible Spending Accounts/Health Savings Accounts o 401(k) o Fully paid malpractice insurance coverage o Leadership and professional development opportunities
EEO Statement
North American Partners in Anesthesia is an equal opportunity employer.
$149k-268k yearly est. Auto-Apply 60d+ ago
Patient Access Financial Counselor - Days, Resolute Health
Conifer Health Solutions 4.7
New Braunfels, TX job
Responsible for a wide range of duties in support of departmental efficiencies which may include but not limited to performing registration, patient pre-admission and admission, reception and discharge functions, arranging support Hospital services requested by patients through referrals, performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, leads shift Patient Access Operations, and collaborates with Department leaders in process and operational excellence.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic or surgical procedures, conducting physician office/patient interviews, and explains hospital procedure guidelines and policies.
Provides full patient financial counseling, education & referrals, employs and completes all patient liability collection escalations through proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicare services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors.
Performs thorough analysis of admission discharge transfers (ADT), Revenue Cycle Reports, leads shift Patient Access Operations, and collaborates with Department leaders in process and operational excellence.
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum typing skills of 35 wpm
Demonstrated working knowledge of software/system/equipment/PCs.
Knowledge of function and relationships within a hospital environment preferred
Advance Customer service skills and experience
Ability to work in a fast paced environment
Ability to receive and express detailed information through oral and written communications
Advanced Understanding of Third Party Payor requirements preferred
Advanced Understanding of Compliance standards preferred
Advanced Patient Liability Collection performance and high achievement in productivity.
Must be able to perform essential job duties in at least three Patient Access service areas including ED
Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors.
Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.
Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preffered to perform the job.
High School Diploma or GED required.
2-4 years experience in medical facility, health insurance, or related area.
2+ years in Patient Access preferred.
Some college coursework is preferred.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to sit at computer terminal for extended periods of time.
Occasionally lift/carry items weighing up to 25 lbs.
Frequent prolonged standing, sitting, and walking.
Occasionally push a wheelchair to assist patients with mobility problems.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hospital administration.
Can work in patient care locations which include potential exposure to life-threatening patient conditions.
OTHER
Must be available to work hours and days as needed based on departmental/system demands.
Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients.
$33k-39k yearly est. Auto-Apply 23d ago
Chief Nursing Officer - Resolute Health Hospital
Conifer Health Solutions 4.7
New Braunfels, TX job
Resolute Health Hospital
Situated on 56 acres just off I-35 in New Braunfels, Texas, our 365,000 square-foot, full-service hospital features 128 beds and provides a full range of services.
Primary Service Lines at Resolute Health Hospital include:
Cardiovascular
Women's Services
Orthopedics
General Surgery
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POSITION SUMMARY
The Chief Nursing Officer provides strategic leadership as the senior executive position responsible for all nursing and other designated patient care functions and services within the hospital organization. The role assumes responsibility for assessing, planning, coordinating, implementing, and evaluating nursing practice on a facility level. The role assumes 24/7 responsibility and has accountability to ensure high quality, safe and appropriate nursing care, competency of clinical staff, and appropriate resource management related to patient care. The Chief Nursing Officer represents nursing concerns on the governing board and at medical staff leadership meetings.
FUNCTIONAL EXPECTATIONS & REQUIREMENTS:
Retaining great people at the facility
Collaborate with human resources and other team members to select, on-board, orient, and provide coaching for direct reports.
Evaluate and monitor facility level people pillar statistics, participate on related calls, as necessary.
Consider and/or implement nurse residency programs to ensure pipeline for facility.
Collaborate with team members to formulate programs to enhance work life balance.
Partner with related team members to promote a safe work environment that is based on a zero tolerance for sexual harassment, workplace violence and verbal and physical abuse.
Collaborate with related team members to promote an effective facility level competency program.
Collaborate to promote a robust employee development and education program that responds to the unique needs of employees across the career continuum (novice to expert).
Work cohesively with related team members to develop and implement recruitment and retention strategies that ensure a qualified and stable workforce.
Participate in workforce planning to ensure an adequate and competent workforce.
Support the design of effective and competitive compensation and benefits programs.
Communication and Relationship Building
Effectively communicate with all internal and external constituents, including staff, colleagues, and physicians.
Communicate and administer human resource programs and procedures in accordance with established policies.
Manage organizational relationships in a manner which builds mutual trust and respect. Establish trust and collaborative relationships.
Address and manage conflict in a constructive and productive manner.
Give timely feedback and reinforce positive behaviors.
Leadership Influence
Create and communicate a compelling shared vision.
Develop effective strategies for addressing organizational priorities.
Develop, communicate, and monitor performance expectations.
Formulate objectives, goals, and specific strategies related to the organization's mission and vision.
Understand effective organizational outcome measures in order to balance cost, quality, and service.
Measure and analyze performance from the learning and growth, business process, customer, and financial perspectives.
Promote a results-oriented environment.
Develop succession plan for nursing leadership.
Demonstrate effective change management; able to serve as an organizational change agent.
Coach and mentor aspiring nurse leaders.
Creating an environment in which professional and personal growth is an expectation.
Articulate the application of ethical principles to operations.
Manage organizational and individual performance with appropriate rewards.
Represent nursing and patient care issues within the organization's governance and medical staff structures.
Represent nursing and patient care in strategic planning and quality initiatives with the governing body.
Educate the organization's board members and physicians regarding healthcare/value of nursing care.
Diversity
Create an environment that recognizes and values diversity.
Develop processes to incorporate cultural beliefs into care.
Design strategies that address the unique needs of a diverse workforce, patient population, and community.
Assess the current environment and establish indicators of progress toward cultural competency.
Shared decision-making/Shared Leadership
Engage staff and others in decision-making.
Promote decisions that are patient centered.
Provide an environment conducive to opinion-sharing.
Promote systems thinking as a value in the nursing organization.
Consider the impact of nursing decisions on the health care organization as a whole.
Provide leadership in building loyalty and commitment throughout the organization.
Synthesize and integrate divergent viewpoints for the good of the organization.
Involves employees in decision-making.
Attend and participate in regional CNO calls and meetings.
Clinical Practice Leadership
Understand and articulate patient care standards reflected in federal and state regulation, TJC, the state Nurse Practice Act, and organizational policies and procedures.
Maintain knowledge of current nursing practice and roles and functions within nursing and other healthcare disciplines.
Maintain current knowledge of patient care delivery systems and innovations.
Ensure that nursing practice is consistent with current standards and current evidenced based practice.
Ensure that the care delivery model, clinical environment of care and related technology is appropriate to needs of caregivers and patients.
Serve as change agent when patient care work/workflow is redesigned.
Advocate use of documented best practices.
Teach and mentor others to routinely utilize evidenced based data and research.
Assure that the clinical perspective is included in organizational decisions.
Supports regional senior director and Tenet CNO.
Academic Relationships
Provide a supportive and stimulating learning environment for nursing students.
Participate in the academic community through advisory and collaborative efforts.
Ensure that the educational system is aligned with organizational needs.
Collaborate with nursing programs to provide required resources; evaluate graduates.
Collaborate with academia in nursing research and incorporate nursing research into practice.
Resource Management
Demonstrate a comprehensive understanding of organizational revenue, expense performance and capital planning.
Manage fiscal, human, and material resources in a cost-effective manner.
Design and maintain effective systems for resource management in nursing.
Manage patient care processes such as care management/length of stay to ensure optimal revenue.
Utilize effective performance management in managing key areas of responsibility.
Quality, Patient Safety and Risk Management
Contribute to the development and implementation of the organization's performance improvement program. Support the development and implementation of an organization-wide patient safety program.
Monitor and evaluate quality through public reported measure (i.e., core measures, nurse sensitive patient outcomes, infection control, etc.) in collaboration with the facility DCQI and ICP, as well as national resources.
Actively participate in clinical close calls.
Define quality metrics by identifying the problem/process, measuring success at improving specific areas of patient care, analyzing the root causes or variation from quality standards, improving the process with the evidence, controlling solutions, and sustaining success.
Interpret information from research.
Participate in studies that provide outcome measurements.
Utilize research findings for the establishment of standards, practices, and patient care models in the organization.
Disseminate research findings to patient care team members.
Support the development of a facility-wide patient safety program.
Support a non-punitive environment and a reward system for reporting unsafe practices.
Design safe clinical systems, processes, policies, and procedures.
Allocate nursing resources based on measurement of patient acuity/care needed.
Ensure staff are clinically competent and trained in their role in patient safety, performance improvement, and risk management.
Support a safe culture that assures accountability and respects values and individual contributions.
Incorporate safety as a design element as appropriate.
Collaborate with RM to monitor and follow clinical risk trends.
Identify, mitigate, and take action to correct areas of risk/liability in patient care.
Facilitate facility level annual pressure ulcer prevalence and incidence study results with corrective action.
Collaborate with related team members to monitor and evaluate a Culture of Safety through active coaching of direct reports to ensure that the culture of safety is cultivated at the facility.
Support the annual AHRQ Patient Safety Survey and follow up with corrective actions.
Information management and technology
Support and embrace role in the adoption of EMR within facility.
Demonstrates basic competency in technology applications related to business and clinical functions.
Recognizes the relevance of nursing data for improving practice.
Utilizes facility database management, decision support, and expert system programs to access information and analyze data from disparate sources for use in planning for patient care processes and systems.
Participates in system change processes and utility analysis.
Evaluates and revises patient care processes and systems.
Participates in the evaluation of information systems in practice settings.
Uses computerized management systems to record administrative data (billing data, quality assurance data, workload data, etc.).
Uses applications for structured data entry (classification systems, acuity level, etc.).
Recognizes the utility of nursing involvement in the planning, design, choice, and implementation of information systems in the practice environment.
Demonstrates awareness of societal and technological trends, issues, and new developments as they apply to nursing.
Demonstrates proficient awareness of legal and ethical issues related to client data, information, and confidentiality.
Reads and interprets benchmarking, financial and occupancy data.
Service
Monitor and evaluate service indicators in collaboration with related team members at the facility level.
Facilitate education of employees related to service.
Actively facilitates Physician satisfaction survey, monitors result and collaborates with facility team members to develop and implement action plans.
Monitor and evaluate results of annual Employee Satisfaction Survey and collaborate with related team members to develop and implement action plans.
Professional Role Model
Advocate for nursing.
Assume personal and professional accountability.
Follow through on commitments.
Integrate high ethical standards and core values into everyday work activities.
Maintain a professional network of colleagues.
Contribute to the profession of nursing through professional organizations, publication, and other professional endeavors.
Participate in the legislative process and health policy issues that impact nursing and health care delivery.
CANDIDATE EXPERIENCE, ATTRIBUTES AND EDUCATION REQUIREMENTS:
At least five years of progressive management experience in a facility environment as an Associate Chief Nursing Officer or Nursing Director of multiple, complex nursing departments.
Highly effective interpersonal and communication skills.
Proven leadership ability and facility operational expertise.
Ability to serve as role model and advocate for the professional discipline of nursing.
Strong labor relations background.
An individual able to effectively and efficiently organize patient care promoting optimal outcomes, patient safety, and patient, physician, and employee satisfaction.
An individual with proven success recruiting, retaining, and developing staff. Someone effective in mentoring and developing staff, encouraging professional growth and achievement.
It takes the lead in complying with regulatory standards, rules, and laws.
Professional Attributes
Proven ability to identify the need for change, anticipating, recognizing, and creatively solving resistance to change; working with others to view change as a challenge and opportunity for growth. Displays an ability to be a risk taker and assume the role of change agent. However, someone who understands the importance of collegiality, collaboration, and team spirit.
A credible nurse leader who utilizes communication, coaching, sponsorship, and training to successfully manage the people-side of change in order to realize successful outcomes of a business change.
One who is positive, creative, and innovative with a strong understanding of the business aspects of healthcare and the acumen to play a substantive role in developing strategies, budgets, and business plans. Financially astute, with a solid understanding of cost issues and initiatives.
Clearly a leader by example, able to articulate a clear vision and expectations for patient care services and other areas of responsibility.
Personal Attributes
An individual of highest personal and professional integrity, principle, and knowledge, earning respect and support when making difficult decisions and choices. Able to establish immediate credibility with peers, senior leadership, medical staff, and the Board.
A collaborative and operational manager who will give employees a voice and encourage full participation of all team members.
Excellent interpersonal skills; a dedicated listener, comfortable in a variety of settings dealing with diverse constituencies; a broad thinker. The ability to communicate clearly and effectively both verbally and in writing.
A leader who will inspire confidence and establish a sense of common direction and vision for the medical staff.
Education/Certifications
An academic degree in nursing is required, and a master's degree in nursing or related field (Health Administration, Business, Public Health, or Management) is required.
Active and current registered nurse license in the state of residence/practice is required.
Current CENP or NEA certification preferred.
Travel
Approximately 25 percent.
Selected candidates will be required to pass a Motor Vehicle Record check
#LI-KN1
ORGANIZATIONAL LEADERSHIP - EXPECTATIONS & REQUIREMENTS:
As a leader in healthcare, Tenet is committed to providing the best possible care to every patient, with a clear focus on quality and service. Strong leadership is essential to delivering on this commitment, and we believe that the quality of our leaders can give us a significant long-term competitive advantage. We want to ensure every current and future leader in Tenet is successful, and we support that through our selection and hiring process and by providing coaching and training to our leaders.
In this regard, we have identified core competencies that will enable a leader to succeed at Tenet, and have defined them within the following five areas critical to performance:
Use Astute Judgment
Promotes decisions that are patient-centered (e.g., plans to reduce noise in patient areas at night).
Promotes “systems thinking” as a value in the nursing organization. Synthesizes and integrates divergent viewpoints for the good of the organization (e.g., implements shared governance councils).
Considers impact of nursing decisions on the healthcare organization as a whole (e.g., reduces falls, pressure ulcers, and other nurse sensitive patient outcomes).
Provides leadership in building loyalty and commitment throughout the organization (e.g., builds career development path for high performing staff).
Assures that the clinical perspective is included in organizational decisions (e.g., leads work that results in successful JC accreditation).
Shape Strategy
Formulates objectives, goals, and specific strategies related to the organization's mission and vision (e.g., participates in preparing the budget with cost improvements in nursing departments).
Promotes a results-oriented environment (e.g., cascades and measures BSC, CQ BSC, and CNO BSC targets).
Represents nursing/patient care issues within the organization's governance and medical staff structures (e.g., actively participates in governing board by presenting a monthly nursing report).
Represents nursing/patient care in strategic planning and quality initiatives with the governing body (e.g., presents new ideas and external and internal benchmarks at board meetings).
Monitors and evaluates quality through public reported measures (e.g., core measures, nurse sensitive patient outcomes, infection control, VBP risk protection, etc.) in collaboration with the facility DCQI and ICP, as well as national resources.
Supports the development of a facility wide patient safety program (e.g., zero never events; reduced falls with injury, reduced facility acquired pressure ulcers, etc.; meets targets on CNO BSC).
Designs safe clinical systems, processes, policies, and procedures.
Apply Financial Insights
Allocates nursing resources based on measurement of patient acuity/care needed (e.g., meets JC conditions of participation for nursing services).
Demonstrates sense of urgency in management of labor expense (e.g., meets targets for SWB).
Ensure Collaboration
Effectively communicates with all internal and external constituents, including staff, colleagues, and physicians (e.g., holds weekly staff meetings with Department Directors, routinely rounds with physicians).
Builds “privileged relationships” with key internal stakeholders (e.g., CEO, RSVP, etc.) and manages organizational relationships in a manner which builds mutual trust and respect. Addresses and manages conflict in a constructive and productive manner (e.g., immediately addresses a conflict situation between a nurse and physician to a positive outcome).
Actively networks and creates peer relationships with other internal and external nursing leaders (e.g., leadership roles in industry organizations, actively mentors, etc.).
Drive Organizational Success
Understands and articulates patient care standards reflected in federal and state regulation, TJC, the state Nurse Practice Act, and organizational policies and procedures.
Ensures that the care delivery model, clinical environment of care and related technology is appropriate to needs of caregivers and patients.
Support and embrace role in the adoption of EMR within facility and successfully implements within SWB budget.
Recognizes the utility of nursing involvement in the planning, design, choice, and implementation of information systems in the practice environment.
Monitors and evaluates service indicators (Press Ganey Patient Satisfaction Reports) and implements action plans in collaboration with related team members at the facility level (e.g., action to implement formal discharge calls).
Actively facilitates Physician satisfaction survey, monitors result and collaborates with facility team members to develop and implement action plans (e.g., action to improve communication with physicians).
Monitors and evaluates results of annual Employee Satisfaction Survey and collaborates with related team members to develop and implement action plans (e.g., action to increase recognition).
Developing Organizational Talent
Participate in workforce planning to ensure an adequate and competent workforce.
Develops succession plan for nursing leadership (e.g., promotion of RN Directors to ACNO and CNO roles).
Assumes personal and professional accountability (e.g., meets or exceeds requirements for licensure as a Registered Professional Nurse in the state where employed; maintains required CEUs, actively seeks out career development opportunities, etc.).
Supports a non-punitive environment and a reward system for reporting unsafe practices (e.g., improved scores on Annual ARHQ Patient Safety Survey regarding non-punitive environments for reporting unsafe practices).
Recruitment and retention strategies, employee development/education program (e.g., meets targets for People pillar for nursing including turnover,
Consider and/or implement nurse residency programs (e.g., successfully implement Versant program).
Effective facility level competency program (e.g., meets JC requirements for unit-based competency across the continuum of care).
$89k-121k yearly est. Auto-Apply 60d+ ago
Nursing Assistant - Med Surg
Conifer Health Solutions 4.7
New Braunfels, TX job
may qualify for a sign-on bonus
Under the direction/supervision of an RN, provides basic nursing care for assigned group of patients
General Nursing Units cares for patients from age 15 years to maturity by clinically competent nursing staff.
Special Care Areas cares for patients from age 15 years through adult with high risk conditions by clinically competent nursing staff.
Maternal Child Units:
Labor and Delivery
care includes patients who have a pregnancy related condition by staff who are clinically competent in maternity care.
Nursery
care includes care for newborn until discharge status by clinically competent staff.
Pediatric
clinically competent staff provides care to patients from neonate through age of eighteen.
GI Lab Unit cares for toddlers, beginning age 24 months, through adult by clinically competent staff.
Chemical Dependent Unit and Psychiatric Unit cares for adult patients and family with holistic approach to emotional problems by clinically competent nursing staff.
Emergency Unit provides care to presenting patients of all ages by clinically competent staff in pediatric and high- risk adult care.
Surgical Services provides care to patients from neonate to geriatric.
Completes established competencies for the position within designated introductory period. Other related duties as assigned.
Qualifications
MINIMUM EDUCATION: High School Graduate or equivalent
PREFERRED EDUCATION: Satisfactorily completed a Nurse Assistant, EMT, Paramedic or Medical Assisting course.
PREFERRED EXPERIENCE: 6 months in healthcare industry and/or knowledge of basic medical terms and procedures
REQUIRED COURSES/ COMPLETIONS (e.g., CPR):
BLS-Obtained through approved American Heart Association Training Center or the Military Training Network
Non-Violent Crisis Intervention obtained with 60 days of hire or transfer to position
#LI-AP1
Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
$26k-31k yearly est. Auto-Apply 60d+ ago
Unit Secretary Ob Gyn Full Time Evenings RBH
Conifer Health Solutions 4.7
New Braunfels, TX job
may qualify for a sign-on bonus
Performs receptionist and clerical duties for assigned nursing units under the supervision of the Clinical Manager/Director. Completes established competencies for the position within designated introductory period. Other related duties as assigned.
MINIMUM EDUCATION: High School Graduate or equivalent
PREFERRED EDUCATION: Graduate of a unit clerk/secretary course
PREFERRED EXPERIENCE: One year as a secretary
REQUIRED CERTIFICATIONS/LICENSURE: NA
PREFERRED CERTIFICATIONS/LICENSURE: NA
REQUIRED COURSES/COMPLETIONS (e.g., CPR): NA
#LI-RR1
Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
$27k-31k yearly est. Auto-Apply 18d ago
Financial Counseling Representative I
R1 RCM 4.8
R1 RCM job in Austin, TX
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
Seeking and paying for medical care is a significant challenge for many Americans. As an R1 Financial Counseling Associate, you will be responsible for counseling uninsured and under-insured patients to attempt to obtain a paying funding source for their medical service(s). You will be expected to accurately and compassionately explain financial options and obligations during financial counseling sessions held directly with patients. In this role, a successful candidate must display excellent customer service, commitment to assisting patients, and attention to detail.
To thrive in this job, you'll need to be able to multi-task, use and navigate multiple systems, and communicate with compassion and authenticity to build trust with patients when discussing sensitive situations. Additionally, you will need to gain and display a thorough understanding of Medicaid and other funding programs to provide patients with clear and concise information.
Previous experience as a financial counselor with a background in medical terminology, understanding State and Federal assistance programs, or relevant healthcare experience is a plus.
Here's what you can expect working as a Financial Counseling Associate:
You will have the opportunity to help patients navigate some of the most difficult times in their lives by reducing financial burdens related to their medical care.
You will see, hear about, and/or be in the presence of illness and injuries. You may need to be up to date on all vaccinations (including but not limited to an annual flu shot), pass a drug test, and pass a background check prior to hire.
This is a fast-paced work environment; you will need to be able to communicate complex coverage enrollment information with patients and assist with their applications effectively and efficiently. R1 training and Financial Counseling leaders are ready to help you gain the knowledge you need to be successful in this role.
We at R1 care about your professional growth and development. Financial Counseling leaders are committed to fostering individual growth, and R1 provides a multitude of career and leadership development courses and programs.
Requirements:
High School Diploma or GED
Excellent customer service skills
Compassionate communication
This role involves frequent movement between work areas and requires the ability to remain mobile throughout the day in order to perform essential job duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. R1 is an equal opportunity employer and does not discriminate on the basis of any protected status.
For this US-based position, the base pay range is $17.80 - $24.73 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
#tj2022 #healthcare #customerservice #financialcounseling #banking #LI-TJ2022
$17.8-24.7 hourly Auto-Apply 21d ago
Physician Assistant
Teamhealth 4.7
Austin, TX job
TeamHealth has an excellent PRN opportunity for a physician assistant (PA) to join our emergency department team at St. David's Medical Center South in Austin, Texas. We ask that you have a minimum of 2 years of emergency medicine (EM) experience to apply. You will work with an outstanding and stable team of physicians and advanced practice clinicians seeing all acuity levels of patients in a fast paced environment.
Apply today to learn more!
California Applicant Privacy Act: ***************************************************************
$80k-132k yearly est. 60d+ ago
Customer Service Representative - OvernightPatient Registration
R1 4.8
R1 job in Round Rock, TX
Shift Hours: Full Time, ED, Sunday - Tuesday 6:00 PM - 6:00 AM, Wednesday 6:00-12:00am
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Customer Service Representative, you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect working in Patient Registration (Customer Service):
Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirements:
High School Diploma or GED
Excellent customer service experience
For this US-based position, the base pay range is $16.00 - $22.30 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
$16-22.3 hourly Auto-Apply 18d ago
Certified Surgical Technologist Full Time Days RBH
Conifer Health Solutions 4.7
New Braunfels, TX job
may qualify for a sign-on bonus.
Provides direct and indirect technical care to surgical/obstetric patients along the continuum of the age spectrum facilitating the safe and effective conduct of invasive surgical procedures. Follows established practices and standards. Supports the mission statement, policies and procedures of the Baptist Health System. Completes established competencies for the position within designated introductory period. Other related duties as assigned.
MINIMUM EDUCATION: High-school graduate and Graduate of a Department of Education (DOE) or Council on Higher Education Accreditation (CHEA) accredited surgical technology program.
PREFERRED EDUCATION:
MINIMUM EXPERIENCE: None
PREFERRED EXPERIENCE: 1 year as a Surgical or OB Technologist in acute care or ambulatory setting
REQUIRED CERTIFICATIONS/LICENSURE: BHS accepts certifications from the National Board of Surgical Technology and Surgical Assisting (NBSTSA); CST (Certified Surgical Technologist) or from the National Center for Competency Testing (NCCT); TS-C (Technician in Surgery-Certified).
PREFERRED CERTIFICATIONS/LICENSURE:
REQUIRED COURSES/COMPLETIONS (e.g., CPR): Must have active healthcare provider Basic Life Support on hire (ARC or AHA); however, must have AHA Healthcare Provider BLS within 60 days of hire.
#LI-AG1
$47k-58k yearly est. Auto-Apply 31d ago
Monitor Tech, PRN, Nights - RBH
Conifer Health Solutions 4.7
New Braunfels, TX job
Provides appropriate telemetry monitoring based on patient's age and rhythm. Demonstrates knowledge of arrhythmia identification and analysis. Completes established competencies for the position within designated introductory period. Other related duties as assigned.
Education:
MINIMUM EDUCATION: Completion of an ECG course
PREFERRED EDUCATION: ECG certification
Experience:
MINIMUM EXPERIENCE: Demonstrated experience in medical field, with transcription and medical terminology.
Certifications:
REQUIRED CERTIFICATIONS/LICENSURE: NA
PREFERRED CERTIFICATIONS/LICENSURE: NA
REQUIRED COURSES/COMPLETIONS (e.g., CPR): NA
#LI-RR1
$28k-32k yearly est. Auto-Apply 33d ago
Occupational Therapist Per Diem Days RBH
Conifer Health Solutions 4.7
New Braunfels, TX job
The Occupational Therapist is responsible for the administration, interpretation and evaluation of tests and measurements. The OT plans and modifies treatment programs for adult patients with clinical competency, as applicable.
MINIMUM EDUCATION: Bachelor's Degree in Occupational Therapy
PREFERRED EDUCATION: Master's or Doctorate Degree in Occupational Therapy
MINIMUM EXPERIENCE: No previous work experience necessary. After completion of 3 full years/beginning of 4th year may be eligible for Occupational Therapist Level II.
PREFERRED EXPERIENCE: Clinical experience in variety of settings, Hand Therapy, Ergonomics, as well as marketing and business familiarity. Spanish Proficiency
REQUIRED CERTIFICATIONS/LICENSURE: NEW GRADUATES: Possession of current Texas State license prior to orientation. ALL OTHERS: Possession of current Texas State license.
REQUIRED COURSES/ COMPLETIONS (e.g., CPR): Must have active healthcare provider Basic Life Support on hire (ARC or AHA); however, must have AHA Healthcare Provider BLS within 60 days of hire.
#LI-RR1
Tenet complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
$64k-80k yearly est. Auto-Apply 44d ago
Certified Nursing Assistant (CNA) - Med Surg
Conifer Health Solutions 4.7
New Braunfels, TX job
may qualify for a sign-on bonus.
Under the direction/supervision of an RN, provides basic nursing care for assigned group of patients
General Nursing Units cares for patients from age 15 years to maturity by clinically competent nursing staff.
Special Care Areas cares for patients from age 15 years through adult with high risk conditions by clinically competent nursing staff.
Maternal Child Units:
Labor and Delivery
care includes patients who have a pregnancy related condition by staff who are clinically competent in maternity care.
Nursery
care includes care for newborn until discharge status by clinically competent staff.
Pediatric
clinically competent staff provides care to patients from neonate through age of eighteen.
GI Lab Unit cares for toddlers, beginning age 24 months, through adult by clinically competent staff.
Chemical Dependent Unit and Psychiatric Unit cares for adult patients and family with holistic approach to emotional problems by clinically competent nursing staff.
Emergency Unit provides care to presenting patients of all ages by clinically competent staff in pediatric and high- risk adult care.
Surgical Services provides care to patients from neonate to geriatric.
Completes established competencies for the position within designated introductory period. Other related duties as assigned.
MINIMUM EDUCATION: High School Graduate or equivalent
PREFERRED EDUCATION: Satisfactorily completed a Nurse Assistant, EMT, Paramedic or Medical Assisting course.
MINIMUM EXPERIENCE:
PREFERRED EXPERIENCE: 6 months in healthcare industry and/or knowledge of basic medical terms and procedures
REQUIRED CERTIFICATIONS/LICENSURE:
PREFERRED CERTIFICATIONS/LICENSURE:
REQUIRED COURSES/ COMPLETIONS (e.g., CPR):
Must have active healthcare provider Basic Life Support on hire (ARC or AHA); however, must have AHA Healthcare Provider BLS within 60 days of hire.
Non-Violent Crisis Intervention obtained with 60 days of hire or transfer to position
#LI-AP1
$32k-39k yearly est. Auto-Apply 5d ago
Insurance Verification Associate
R1 RCM 4.8
R1 RCM job in Cedar Park, TX
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
The Patient Access Insurance Verification Associate's primary focus for this role is to mitigate the financial risks to our hospital clients. In this role you will be responsible for contacting patients directly and/or using alternative means to secure patient's information such as demographics, insurance/coverage and clinical information needed to determine patient's eligibility, coverage, and insurance limitations. To thrive as an Insurance Verification Associat, you will need analytical skills to make decisions regarding coverage details so that patients completely understand what their financial responsibility will be. Associates in this role are empowered to identify additional resources and refer patients who might have difficulty meeting their financial responsibilities.
This is an on-site position, located at Ascension Seton Cedar Park
Responsibilities:
Initiates contact with client hospital patients via telephone using appropriate scripting to ensure the required level of benefit and pre-certification/authorization details such as demographics, insurance/ coverage and clinical information are obtained.
Complete appropriate electronic forms with detailed benefit and pre-certification/ authorization information to ensure a clean claim.
Identifies inaccurate plan codes and corrects in the hospital's main frame.
Work directly with multiple insurance websites to obtain benefits and authorization validation.
Adheres to the guidelines set forth in the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).
Desired Qualifications:
High School diploma or equivalent.
For this US-based position, the base pay range is $17.80 - $24.73 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
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$17.8-24.7 hourly Auto-Apply 54d ago
New Grad Registered Nurse (RN) - PCU
Conifer Health Solutions 4.7
New Braunfels, TX job
may qualify for a sign-on bonus
Full Time Nights
Under minimal supervision, provides nursing care for a group of patients assigned to the nurse based on matching the patients' needs with the nurse' competencies. Completes established competencies for the position within designated introductory period. Other related duties as assigned.
MINIMUM EDUCATION: Graduate of accredited school of nursing.
PREFERRED EDUCATION: Bachelor's Degree
MINIMUM EXPERIENCE: None
PREFERRED EXPERIENCE: Two years in acute care. Previous clinical nursing experience in med/surg, telemetry or ICU
REQUIRED CERTIFICATIONS/LICENSURE: Possession of current Texas State License for Registered Nurse
REQUIRED COURSES/COMPLETIONS (e.g., CPR):
Must have active healthcare provider Basic Life Support on hire (ARC or AHA); however, must have AHA Healthcare Provider BLS within 60 days of hire.
AHA ACLS must be completed within 60 days of hire or transfer into role (ADULT CRITICAL CARE, TELEMETRY, INTERIM CRITICAL CARE UNITS). *Should be completed before the end of the orientation period
AHA PALS must be completed within 60 days of hire or transfer into role (PEDI ICU) *Should be completed before the end of the orientation period
AHA NRP must be completed within 60 days of hire or transfer into role (NICU).
S.T.A.B.L.E. for NICU- Level 2 Nursery-Must provide proof of prior completion or obtain within 6 months of hire or transfer date into unit (Renewal is not required).
Assesses human responses and adaptation to actual or potential health problems of the patient,
family and/or significant other
Institutes approved medical protocols and initiates a plan for patient care based on the initial
assessment; implements and continuously evaluates interventions; reassesses patient needs on an on-going basis
Recognizes changing patient condition and utilizes unit resources, chain of command in a timely and
appropriate manner
Assimilates and prioritizes information sources to take immediate and decisive patient-focused
action
$64k-81k yearly est. Auto-Apply 4d ago
Physician
Teamhealth 4.7
Georgetown, TX job
TeamHealth has a new day shift hospitalist opening at St. David's Georgetown Hospital in Austin, Texas. This is an established program between TeamHealth and HCA staffed with internal medicine (IM) hospitalists and nocturnists that are all local to Austin. Our physicians work a traditional 7-on, 7-off schedule.
St. David's Georgetown has 114 beds but only 50 beds are handled by the hospitalist program. We are currently staffing this with 3-day time providers (7a-7p) with 1 nocturnist physician (7p-7a). This is a closed ICU setting, averaging 20-22 total patient encounters per day shift clinician and a maximum of 10 admissions at night. We do not require our clinicians to perform procedures within this role. You only need to respond to codes for your patients, so you are able to assist the codes team. Presently all St. David's locations are using Meditech for their EMR.
If this sounds like the position for you, apply today!
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$194k-349k yearly est. 60d+ ago
Financial Counseling Rep I
R1 RCM 4.8
R1 RCM job in Austin, TX
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration
The Financial Counselor will be responsible for counseling patients or parties responsible for payment. The Patient Financial Counselor will educate patients on their responsibilities and potential options. The PFC is responsible for accurately and compassionately explaining to the patient their financial obligations during the financial counseling session. In addition, the counselor must obtain any necessary pre-certifications or authorizations and assist with any financing or third-party applications.
In this role, the successful candidate must display a strong sense of patient care and attention to detail.
Responsibilities:
Explain financial responsibilities for services received, payment options and collection procedures to patients or parties responsible for payment.
Counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance when appropriate.
Contact insurance carriers or other sources and act as an advocate for the patient.
Initiate process for collecting prepays due and perform follow up activity to insure maximum collection is achieved.
Identify hospital, public and private financial assistance programs for patients unable to meet their financial obligations.
Work with Case Management, Clinical Staff, Medicaid Vendor, and Family Independence Agency to assist patients and families in completing assistance program applications and determine eligibility and coverage.
Notify manager, physician and servicing department of possible delay of service for any elective, urgent admissions, procedures and scheduled diagnostic testing which have not been approved prior to the date of service.
Maintain accurate documentation of pre-processing information.
Provide assistance to uninsured patients and families in completing and filing Medicaid or assistance program applications with the appropriate agency.
Perform all other duties and projects as assigned.
Required Qualifications:
High school diploma is required
At least one year of call center experience
Attention to detail
Strong customer service experience
Ability to multi-task and navigate between multiple systems simultaneously
Ability to handle a large volume of incoming calls
Must be comfortable being on your feet
Must be willing to walk a lot during your shift
Desired Qualifications:
Previous experience as a financial counselor with background in medical terminology preferred
Understanding of State and Federal assistance
Physical Requirements:
See, read, and/or operate computers, telephones, office equipment, documents, labels, including manipulating paper requiring the ability to move fingers and hands.
Remain sitting, standing, or walking for long periods of time to perform work on a computer, telephone, or other equipment.
Frequent interactions with associates, patient care providers, patients, and visitors that require associate to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information banding patients, etc.
Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items (over 5 lbs.).
For this US-based position, the base pay range is $17.80 - $24.73 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
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