R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration
The Financial Counselor will be responsible for counseling patients or parties responsible for payment. The Patient Financial Counselor will educate patients on their responsibilities and potential options. The PFC is responsible for accurately and compassionately explaining to the patient their financial obligations during the financial counseling session. In addition, the counselor must obtain any necessary pre-certifications or authorizations and assist with any financing or third-party applications.
In this role, the successful candidate must display a strong sense of patient care and attention to detail.
"This role involves frequent movement between work areas and requires the ability to remain mobile throughout the day in order to perform essential job duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. R1 is an equal opportunity employer and does not discriminate on the basis of any protected status."
Responsibilities:
Explain financial responsibilities for services received, payment options and collection procedures to patients or parties responsible for payment.
Counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance when appropriate.
Contact insurance carriers or other sources and act as an advocate for the patient.
Initiate process for collecting prepays due and perform follow up activity to insure maximum collection is achieved.
Identify hospital, public and private financial assistance programs for patients unable to meet their financial obligations.
Work with Case Management, Clinical Staff, Medicaid Vendor, and Family Independence Agency to assist patients and families in completing assistance program applications and determine eligibility and coverage.
Notify manager, physician and servicing department of possible delay of service for any elective, urgent admissions, procedures and scheduled diagnostic testing which have not been approved prior to the date of service.
Maintain accurate documentation of pre-processing information.
Provide assistance to uninsured patients and families in completing and filing Medicaid or assistance program applications with the appropriate agency.
Perform all other duties and projects as assigned.
THE PRN WILL ALSO ASSIST PATIENT REGISTRATION
Required Qualifications:
High school diploma is required
At least one year of call center experience
Attention to detail
Strong customer service experience
Ability to multi-task and navigate between multiple systems simultaneously
Ability to handle a large volume of incoming calls
Desired Qualifications:
Previous experience as a financial counselor with background in medical terminology preferred
Understanding of State and Federal assistance
Physical Requirements:
See, read, and/or operate computers, telephones, office equipment, documents, labels, including manipulating paper requiring the ability to move fingers and hands.
Remain sitting, standing, or walking for long periods of time to perform work on a computer, telephone, or other equipment.
Frequent interactions with associates, patient care providers, patients, and visitors that require associate to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information banding patients, etc.
Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items (over 5 lbs.).
For this US-based position, the base pay range is $15.35 - $22.48 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
$15.4-22.5 hourly Auto-Apply 7d ago
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Financial Counseling Representative I - Onsite
R1 RCM 4.8
Finance representative job at R1 RCM
**This is an onsite role. Please see the address below for this PRN role:** **H** **enry Ford St. John Hospital & Medical Center** **22101 Moross** **Detroit MI, 48236** R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Financial Counseling Representative I, you will help counsel uninsured and/or under-insured patients to attempt to obtain a paying funding source. Every day you will educate patients on their responsibilities and potential options while also accurately and compassionately explaining to the patient their financial obligations during the financial counseling session. To thrive in this role, you must have strong customer service skills, great attention to detail and the ability to multi-task and navigate between multiple systems simultaneously.
**Here is what you will experience working as a Financial Counseling Representative I:**
+ Provide compassionate customer service to uninsured and underinsured patients, ensuring a positive financial experience.
+ Conduct financial screenings, explain costs, and benefit, and recommend payment options or financial assistance.
+ Help patients and families complete Medicaid and assistance applications, including gathering required documents.
+ Work with Case Management, Clinical staff, and outside agencies to determine eligibility, secure coverage, and advocate for patients.
+ Track authorizations and eligibility for services, alert appropriate staff to potential delays, and perform other assigned duties.
**Required Skills:**
+ High School Diploma or GED, preferred.
+ 0-1 years of hospital experience
For this US-based position, the base pay range is $15.35 - $23.13 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary
The Patient Financial Services Representative (PFSR) serves as the first point of contact in greeting patients and guarantors in the hospital, ambulatory or medical office setting. The PFSR engages with the patient or guarantor to obtain pertinent information and answer any questions in an effort to ensure that all required demographic, financial, and insurance eligibility information is gathered and verified. Ensures all required notices and consent forms are signed accordingly.
Responsibilities
Provides exceptional customer service and ensures all questions and concerns are addressed in a timely and courteous manner. May guide the patient to appropriate destination for services.Obtains pre-certification and authorization.Verifies insurance benefits including obtaining insurance card(s) and confirms coverage is active. Determines correct insurance filing order, if multiple insurance coverages are effective for that service.Explains polices including all regulatory and financial consent forms; secures all required signatures.May perform patient discharge functions including, but not limited to, review of after visit summary (AVS), future appointment scheduling, and referrals.Interviews patients and guarantors at the workstation or bedside to obtain all necessary information, including a copy of the patient or guarantor identification card.May confirm physician and prescription orders ensuring accuracy.May schedule walk-in appointments for services offered.Collects patient out-of-pocket responsibility per collection guidelines. Provides patient estimates as requested. Prepares and balances a daily deposit of all payment collections.
Competencies
ACCOUNTABILITY, ACCURACY & QUALITY, CUSTOMER SERVICE, EFFECTIVE COMMUNICATION, ORGANIZATION SKILLS, PATIENT AND FAMILY CENTERED CARE, PROBLEM SOLVING, PRODUCTIVITY, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR, TEAM WORK
Education And Certification Requirements
High School Diploma or Equivalent (Required)
Additional Job Information
Complexity of Work: Requires excellent communication skills, critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Ability to work and build relationships collaboratively. Required Work Experience: No experience required. One (1) year of related hospital, medical office, or customer service experience preferred. Other Information: In Memorial Physician Group (specialty practices), additional responsibilities include: (1) obtain specialty authorizations (2) authorization denial and peer to peer process (3) patient care navigation ex: surgical and procedural coordination and scheduling for patient specific populations (4) handle all incoming calls and physician and hospital back line (5) obtain and confirm referrals In the Hospital, additional responsibilities include: (1) Upon validation of patient identity, place identification band on patient (2) obtain signatures for hospital specific regulatory forms not required in an ambulatory or office setting (3) obtain authorizations for walk-in appointments (4) determine when financial assistance is needed.In Memorial Primary Care, additional responsibilities include: (1) MIH-MPC program patient referral, payment collection and eligibility scheduling (2) process referral work-ques and same day access requests (3) work with Patient Access Center on real time patient requests (4) address prescription refill requests, patient advice requests through MyChart, and provider scheduling template.
Working Conditions And Physical Requirements
Bending and Stooping = 60%
Climbing = 0%
Keyboard Entry = 100%
Kneeling = 0%
Lifting/Carrying Patients 35 Pounds or Greater = 60%
Lifting or Carrying 0 - 25 lbs Non-Patient = 80%
Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 40%
Lifting or Carrying > 75 lbs Non-Patient = 0%
Pushing or Pulling 0 - 25 lbs Non-Patient = 80%
Pushing or Pulling 26 - 75 lbs Non-Patient = 80%
Pushing or Pulling > 75 lbs Non-Patient = 0%
Reaching = 80%
Repetitive Movement Foot/Leg = 0%
Repetitive Movement Hand/Arm = 80%
Running = 0%
Sitting = 80%
Squatting = 80%
Standing = 80%
Walking = 80%
Audible Speech = 80%
Hearing Acuity = 80%
Smelling Acuity = 0%
Taste Discrimination = 0%
Depth Perception = 80%
Distinguish Color = 0%
Seeing - Far = 80%
Seeing - Near = 80%
Bio hazardous Waste = 60%
Biological Hazards - Respiratory = 60%
Biological Hazards - Skin or Ingestion = 60%
Blood and/or Bodily Fluids = 60%
Communicable Diseases and/or Pathogens = 60%
Asbestos = 0%
Cytotoxic Chemicals = 0%
Dust = 0%
Gas/Vapors/Fumes = 60%
Hazardous Chemicals = 60%
Hazardous Medication = 60%
Latex = 60%
Computer Monitor = 100%
Domestic Animals = 0%
Extreme Heat/Cold = 0%
Fire Risk = 0%
Hazardous Noise = 0%
Heating Devices = 0%
Hypoxia = 0%
Laser/High Intensity Lights = 0%
Magnetic Fields = 0%
Moving Mechanical Parts = 0%
Needles/Sharp Objects = 60%
Potential Electric Shock = 0%
Potential for Physical Assault = 40%
Radiation = 0%
Sudden Decompression During Flights = 0%
Unprotected Heights = 0%
Wet or Slippery Surfaces = 40%
Shift
Primarily for office workers - not eligible for shift differential
Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.
Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates, during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity.
Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, gender identity or expression, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law.
We are proud to offer Veteran's Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program.
Employment is subject to post offer, pre-placement assessment, including drug testing.
If you need reasonable accommodation during the application process, please call ************ (M-F, 8am-5pm) or email *******************************
$29k-39k yearly est. 3d ago
Sales Representative - Upstate New York - Interventional Spine
Stryker 4.7
Binghamton, NY jobs
IVS Sales Rep
**Who we want:**
**Challengers** **.** People who seek out the hard projects and work to find just the right solutions.
**Teammates** **.** Partners who listen to ideas, share thoughts and work together to move the business forward.
**Charismatic networkers.** Relationship-savvy people who intentionally make connections with both internal partners and external contacts.
**Strategic closers.** Salespeople who close profitable business and consistently exceed their performance objectives.
**Customer-oriented achievers.** Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.
**Game changers.** Persistent salespeople who will stop at nothing to live out Stryker's mission to make healthcare better.
**What you will do:**
As an **Interventional Spine** Sales Representative, you will strategically promote and sell Stryker **I** **nterventional Spine** products to meet our customers' needs. You confidently conduct product evaluations in OR and office settings, persuasively demonstrating the value of our products. Systematically tracking your territory progress, you proactively communicate your wins with your Regional Manager and push yourself to exceed each goal. When onsite with clients, you use your product knowledge and quick thinking to solve product problems and inform doctors, nurses and other staff as to the proper use and maintenance of our products. You take great pride in excellent service and are prepared to assist a customer whenever the need arises. As an **Interventional Spine** Sales Representative, you love living in the fast lane and find purpose in selling Stryker products that are making healthcare better.
**What you need:**
+ 5+ years in an outside sales position (medical device preferred) or Bachelor's Degree from an Accredited University (with 2+ years of med device sales experience preferred)
**Travel requirement:**
+ Approximately 20% travel. Must have a valid driver's license and be able to drive an automobile.
**Physical requirements:**
+ Medium work: exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects
+ Coordination of the eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention
**Mental requirements:**
+ Exercise discretion and independence when applying professional expertise
+ Must be able to manage time, projects, stress and conflict
+ Must possess strong interpersonal skills, including written and oral communication
+ Must be able to bring tasks through to completion with minimal supervision
+ Must have the ability to prioritize work and keep detailed and confidential records
+ Must be able to communicate / present to large groups of people
+ Must possess unwavering ethics & integrity in a competitive and demanding work environment
**Stryker will provide:**
+ Field sales training
+ In-house product training program
Learn more about the Interventional Spine Products: *******************************************************
\#LIInstruments
+ **Commission only:** This role is 100% commission and is eligible for bonuses + benefits.
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
$55k-80k yearly est. 7d ago
Veterinary Sales Representative -Flex Time (12 days/mo)
Promoveo Health 3.0
Long Beach, CA jobs
Pharmaceutical Sales Representative - Veterinary - Flex Time (12 days/mo)
Promoveo Health, a leading Pharmaceutical Sales recruiting, and contract sales company has an outstanding position representing one of our strategic clients. Our client is a rapidly growing organization with a very strong presence in the Veterinary Medicine field.
This is a position where you will be a W2 employee of Promoveo Health.
The Veterinary Sales Representative will be responsible for revenue growth within your specified geographic region. You will be accountable for a sales revenue plan in the clinical (office based) markets. This role requires strong account management and selling skills, as you will be the selling interface between the accounts and the company.
The ideal candidate will have:
· 5+ years of Veterinary Pharmaceutical Sales either on the Pharmaceutical or Distributor side
· Clinical experience calling on Veterinary Practices in this market
· Experience calling on and existing relationships with Vets in the area
· Excellent interpersonal, communication, teaching and negotiation skills
· BS Degree in related discipline
Job Expectations:
·Part time position with high management visibility and performance expectations.
· Travel - You will be home every night- no overnight travel is required!
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
$55k-100k yearly est. 2d ago
Veterinary Sales Representative -Flex Time (12 days/mo)
Promoveo Health 3.0
Riverside, CA jobs
Pharmaceutical Sales Representative - Veterinary - Flex Time (12 days/mo)
Promoveo Health, a leading Pharmaceutical Sales recruiting, and contract sales company has an outstanding position representing one of our strategic clients. Our client is a rapidly growing organization with a very strong presence in the Veterinary Medicine field.
This is a position where you will be a W2 employee of Promoveo Health.
The Veterinary Sales Representative will be responsible for revenue growth within your specified geographic region. You will be accountable for a sales revenue plan in the clinical (office based) markets. This role requires strong account management and selling skills, as you will be the selling interface between the accounts and the company.
The ideal candidate will have:
· 5+ years of Veterinary Pharmaceutical Sales either on the Pharmaceutical or Distributor side
· Clinical experience calling on Veterinary Practices in this market
· Experience calling on and existing relationships with Vets in the area
· Excellent interpersonal, communication, teaching and negotiation skills
· BS Degree in related discipline
Job Expectations:
·Part time position with high management visibility and performance expectations.
· Travel - You will be home every night- no overnight travel is required!
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
$54k-100k yearly est. 3d ago
Veterinary Sales Representative -Flex Time (12 days/mo)
Promoveo Health 3.0
San Marcos, TX jobs
Pharmaceutical Sales Representative - Veterinary - Flex Time (12 days/mo)
Promoveo Health, a leading Pharmaceutical Sales recruiting, and contract sales company has an outstanding position representing one of our strategic clients. Our client is a rapidly growing organization with a very strong presence in the Veterinary Medicine field.
This is a position where you will be a W2 employee of Promoveo Health.
The Veterinary Sales Representative will be responsible for revenue growth within your specified geographic region. You will be accountable for a sales revenue plan in the clinical (office based) markets. This role requires strong account management and selling skills, as you will be the selling interface between the accounts and the company.
The ideal candidate will have:
· 5+ years of Veterinary Pharmaceutical Sales either on the Pharmaceutical or Distributor side
· Clinical experience calling on Veterinary Practices in this market
· Experience calling on and existing relationships with Vets in the area
· Excellent interpersonal, communication, teaching and negotiation skills
· BS Degree in related discipline
Job Expectations:
·Part time position with high management visibility and performance expectations.
· Travel - You will be home every night- no overnight travel is required!
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
$47k-87k yearly est. 5d ago
Veterinary Sales Representative -Flex Time (12 days/mo)
Promoveo Health 3.0
Ann Arbor, MI jobs
Pharmaceutical Sales Representative - Veterinary - Flex Time (12 days/mo)
Promoveo Health, a leading Pharmaceutical Sales recruiting, and contract sales company has an outstanding position representing one of our strategic clients. Our client is a rapidly growing organization with a very strong presence in the Veterinary Medicine field.
This is a position where you will be a W2 employee of Promoveo Health.
The Veterinary Sales Representative will be responsible for revenue growth within your specified geographic region. You will be accountable for a sales revenue plan in the clinical (office based) markets. This role requires strong account management and selling skills, as you will be the selling interface between the accounts and the company.
The ideal candidate will have:
· 5+ years of Veterinary Pharmaceutical Sales either on the Pharmaceutical or Distributor side
· Clinical experience calling on Veterinary Practices in this market
· Experience calling on and existing relationships with Vets in the area
· Excellent interpersonal, communication, teaching and negotiation skills
· BS Degree in related discipline
Job Expectations:
·Part time position with high management visibility and performance expectations.
· Travel - You will be home every night- no overnight travel is required!
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
$51k-90k yearly est. 1d ago
Veterinary Sales Representative -Flex Time (12 days/mo)
Promoveo Health 3.0
Birmingham, MI jobs
Pharmaceutical Sales Representative - Veterinary - Flex Time (12 days/mo)
Promoveo Health, a leading Pharmaceutical Sales recruiting, and contract sales company has an outstanding position representing one of our strategic clients. Our client is a rapidly growing organization with a very strong presence in the Veterinary Medicine field.
This is a position where you will be a W2 employee of Promoveo Health.
The Veterinary Sales Representative will be responsible for revenue growth within your specified geographic region. You will be accountable for a sales revenue plan in the clinical (office based) markets. This role requires strong account management and selling skills, as you will be the selling interface between the accounts and the company.
The ideal candidate will have:
· 5+ years of Veterinary Pharmaceutical Sales either on the Pharmaceutical or Distributor side
· Clinical experience calling on Veterinary Practices in this market
· Experience calling on and existing relationships with Vets in the area
· Excellent interpersonal, communication, teaching and negotiation skills
· BS Degree in related discipline
Job Expectations:
·Part time position with high management visibility and performance expectations.
· Travel - You will be home every night- no overnight travel is required!
EOE STATEMENT
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
$51k-90k yearly est. 5d ago
Sales Representative - OC/South Bay - ENT
Stryker 4.7
Torrance, CA jobs
ENT Sales Rep
Who we want:
**Challengers** **.** People who seek out the hard projects and work to find just the right solutions.
**Teammates** **.** Partners who listen to ideas, share thoughts and work together to move the business forward.
**Charismatic networkers.** Relationship-savvy people who intentionally make connections with both internal partners and external contacts.
**Strategic closers.** Salespeople who close profitable business and consistently exceed their performance objectives.
**Customer-oriented achievers.** Representatives with an unparalleled work ethic and customer-focused attitude who bring value to their partnerships.
**Game changers.** Persistent salespeople who will stop at nothing to live out Stryker's mission to make healthcare better.
What you will do:
As an ENT Sales Representative, you strategically promote and sell Stryker ENT products to meet our customers' needs. You confidently conduct product evaluations in Operating Room and office settings, persuasively demonstrating the value of our products. Systematically tracking your territory progress, you proactively communicate your findings with your Regional Manager and push yourself to exceed each goal. When onsite with clients, you use your product knowledge and quick thinking to solve product problems and inform doctors, nurses and other staff as to the proper use and maintenance of our products. You take great pride in meticulously managing and maintaining your sample inventory of products and are prepared to assist a customer whenever the need arises. As an ENT Sales Representative you love living in the fast lane and find purpose in selling Stryker products that are making healthcare better.
What you need:
+ 5+ years in an outside sales position (medical related fields or b2b sales preferred) or Bachelor's Degree from an Accredited University (plus 2+ years of outside sales experience preferred)
**Travel requirement:**
+ Approximately 20% travel. Must have a valid driver's license and be able to drive an automobile.
**Physical requirements:**
+ Medium work: exerting up to 50 pounds of force occasionally and/or up to 20 pounds of force constantly to move objects
+ Coordination of the eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention
**Mental requirements:**
+ Exercise discretion and independence when applying professional expertise
+ Must be able to manage time, projects, stress and conflict
+ Must possess strong interpersonal skills, including written and oral communication
+ Must be able to bring tasks through to completion with minimal supervision
+ Must have the ability to prioritize work and keep detailed and confidential records
+ Must be able to communicate / present to large groups of people
+ Must possess unwavering ethics & integrity in a competitive and demanding work environment
**Stryker will provide:**
+ In-house product training program
+ Field sales training
Learn more about Stryker's ENT Products: ************************
This role is 100% commission and is eligible for bonuses + benefits.
\#LIInstruments
Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness insurance, accident insurance, hospital indemnity insurance, personalized healthcare support, wellbeing program and tobacco cessation program. Financial benefits include: Health Savings Account (HSA), Flexible Spending Accounts (FSAs), 401(k) plan, Employee Stock Purchase Plan (ESPP), basic life and AD&D insurance, and short-term disability insurance. Stryker offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. Depending on customer requirements employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required to obtain various vaccinations as an essential function of their role.
Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer - M/F/Veteran/Disability.
$38k-53k yearly est. 7d ago
Dental Sales Representative -Flex Time -16 days
Promoveo Health 3.0
Spokane, WA jobs
Flex Time Dental Sales - Pharmaceutical Sales
We are currently recruiting an experienced Dental or Pharmaceutical Sales person to fill a flex time (16 days/month) position. The ideal candidate will hold a Bachelor's degree from an accredited college or university in a Sales related field or be a licensed Dental Hygienist and have 2+ years of sales success in Dental or Pharmaceutical Sales.
Our client has the #1 products in the dental market. They are a fortune 500 company that has great product for you to sample/sell and have wonderful
marketing materials that we deploy via the iPad.
Responsibilities of the Flex Time Dental Sales - Pharmaceutical Sales position
Sell and detail products directly to dental professionals Dentists and Hygienists).
Call on at least 8 dental offices each day and see the entire office.
Deliver 12 or more face to face presentations/day to targeted dentists and hygienists.
Conduct lunch and learn sessions with at least one office per day
Conduct dental products presentations with a company iPad.
Requirements of the Dental Sales - Pharmaceutical Sales position
Job Requirements
Bachelor's degree from an accredited college or university in Sales related field or Dental Hygiene
2+ years of sales success in Dental or Pharmaceutical Sales
Ability to work on a flex time (16 days/month) basis
Documented sales success
Relationships with dentists in the local market.
Compensation
The starting annual salary for this position is $42,000.00
Annual performance bonus of $5000. You can make up to $10,500
Auto Allowance
Medical, Dental and Vision insurance
Company Paid Storage Area
Company Paid Iphone and iPad
Job Type: Part-time
Seniority Level
Entry level
Industry
Pharmaceuticals
Employment Type
Part-time
Job Functions
Business DevelopmentSales
$42k yearly 1d ago
Biomedical Sales Representative
Medical Technology Associates, LLC 4.1
Las Vegas, NV jobs
The Biomedical Sales Representative is responsible for driving revenue growth by selling a portfolio of biomedical support services, including medical gas system services, equipment calibration, and cleanroom certification solutions. This role combines technical knowledge with strong relationship-building skills to educate healthcare clients, identify service needs, and promote integrated service offerings.
Key Responsibilities
Sales & Business Development
Identify, develop, and manage new business opportunities within hospitals, clinics, laboratories, pharmaceutical facilities, and research centers.
Promote and cross-sell medical gas services, biomedical equipment calibration, and cleanroom certification offerings.
Conduct facility assessments to understand client needs and recommend bundled service solutions.
Build and maintain a strong sales pipeline through lead generation, networking, and territory management.
Achieve monthly and annual sales targets.
Client Relationship Management
Develop trusted relationships with clinical engineering teams, facility managers, laboratory directors, quality managers, and procurement personnel.
Provide consultative support on regulatory compliance (e.g., NFPA, ISO, FDA, USP, CAP, and Joint Commission requirements).
Serve as the primary point of contact for customer inquiries, proposals, scheduling, and follow-up.
Technical & Product Knowledge
Maintain a high level of understanding of medical gas systems, manifolds, alarms, outlets, zone valves, and related compliance standards.
Understand the biomedical equipment calibration process, equipment types, traceability requirements (NIST), and documentation expectations.
Demonstrate understanding of cleanroom certification processes including HEPA filter integrity testing, airflow measurements, particle counts, and pressure differentials.
Translate technical concepts into clear value propositions for clients.
Quoting & Reporting
Prepare accurate proposals, contracts, and service quotes.
Track sales activities using CRM tools and provide regular reporting on progress, forecasts, and market trends.
Collaborate with service technicians and operations teams to ensure accurate scoping and delivery of services.
Qualifications
Bachelor's degree in Business Preferred but not required, Biomedical Engineering, Life Sciences, Hospital/Surgery Center or related field preferred.
1-3+ years of sales experience in biomedical services, medical devices, industrial services, or healthcare-related field.
Familiarity with medical gas systems, cleanroom standards, or biomedical calibration is strongly preferred.
Strong communication, presentation, and negotiation skills.
Ability to understand technical service offerings and explain them to non-technical stakeholders.
Valid driver's license and willingness to travel within assigned territory.
Key Competencies
Consultative selling
Technical aptitude
Problem-solving and needs assessment
Relationship building
Time/territory management
Compliance awareness
Work Environment
Field-based role requiring frequent travel to healthcare, lab, and industrial facilities.
Occasional work in clinical, mechanical, or cleanroom environments with appropriate PPE.
$48k-89k yearly est. 1d ago
Dental Sales Representative -Flex Time
Promoveo Health 3.0
Orlando, FL jobs
Flex Time Dental Sales - Pharmaceutical Sales
We are currently recruiting an experienced Dental or Pharmaceutical Sales person to fill a flex time (13 days/month) position. The ideal candidate will hold a Bachelor's degree from an accredited college or university in a Sales related field or be a licensed Dental Hygienist and have 2+ years of sales success in Dental or Pharmaceutical Sales.
Our client has the #1 products in the dental market. They are a fortune 500 company that has great product for you to sample/sell and have wonderful
marketing materials that we deploy via the iPad.
Responsibilities of the Flex Time Dental Sales - Pharmaceutical Sales position
Sell and detail products directly to dental professionals Dentists and Hygienists).
Call on at least 8 dental offices each day and see the entire office.
Deliver 12 or more face to face presentations/day to targeted dentists and hygienists.
Conduct lunch and learn sessions with at least one office per day
Conduct dental products presentations with a company iPad.
Requirements of the Dental Sales - Pharmaceutical Sales position
Job Requirements
Bachelor's degree from an accredited college or university in Sales related field or Dental Hygiene
2+ years of sales success in Dental or Pharmaceutical Sales
Ability to work on a flex time (13 days/month) basis
Documented sales success
Relationships with dentists in the local market.
Compensation
The starting annual salary for this position is $30,000.00
Annual performance bonus of $5000.
Auto Allowance
Company Paid Storage Area
Company Paid Iphone and iPad
Job Type: Part-time
Seniority Level
Entry level
Industry
Pharmaceuticals
Employment Type
Part-time
Job Functions
Business DevelopmentSales
$30k yearly 2d ago
Dental Sales Representative -Flex Time
Promoveo Health 3.0
Saint Cloud, FL jobs
Flex Time Dental Sales - Pharmaceutical Sales
We are currently recruiting an experienced Dental or Pharmaceutical Sales person to fill a flex time (13 days/month) position. The ideal candidate will hold a Bachelor's degree from an accredited college or university in a Sales related field or be a licensed Dental Hygienist and have 2+ years of sales success in Dental or Pharmaceutical Sales.
Our client has the #1 products in the dental market. They are a fortune 500 company that has great product for you to sample/sell and have wonderful
marketing materials that we deploy via the iPad.
Responsibilities of the Flex Time Dental Sales - Pharmaceutical Sales position
Sell and detail products directly to dental professionals Dentists and Hygienists).
Call on at least 8 dental offices each day and see the entire office.
Deliver 12 or more face to face presentations/day to targeted dentists and hygienists.
Conduct lunch and learn sessions with at least one office per day
Conduct dental products presentations with a company iPad.
Requirements of the Dental Sales - Pharmaceutical Sales position
Job Requirements
Bachelor's degree from an accredited college or university in Sales related field or Dental Hygiene
2+ years of sales success in Dental or Pharmaceutical Sales
Ability to work on a flex time (13 days/month) basis
Documented sales success
Relationships with dentists in the local market.
Compensation
The starting annual salary for this position is $30,000.00
Annual performance bonus of $5000.
Auto Allowance
Company Paid Storage Area
Company Paid Iphone and iPad
Job Type: Part-time
Seniority Level
Entry level
Industry
Pharmaceuticals
Employment Type
Part-time
Job Functions
Business DevelopmentSales
$30k yearly 5d ago
Financial Aid Representative
Swedish Institute 4.1
New York, NY jobs
Full-time Description
The Financial Aid Representative duties include counseling and advising students and parents on the various financial aid programs, assisting with the administration of one or more federal, state, or institutional financial aid programs, evaluating Financial Aid applications in order to determine student eligibility for various financial aid programs, as well as collecting data and keeping accurate records.
Customer service is a cornerstone of this position - providing quality customer to a diverse population of students, staff, and faculty is expected internally and externally. This person takes a leadership role within the department.
Counsels students and parents about financial aid eligibility, federal aid programs, application process and procedures, and financial need in accordance with Title IV Federal regulations.
Assists the Admissions Team with prospective students by pre-qualifying potential students based on Title IV information accessed through NSLDS.
Conducts financial needs analysis, determines eligibility for Title IV Federal Aid programs, utilizes and updates database with awards and scheduled disbursements.
Ensures that awarded financial aid is packaged and disbursements scheduled in accordance with Title IV regulations.
Performs verification as set by the Department of Education to ensure data accuracy. Counsels students and parents on changes to financial aid awards.
Provides direction to students on how to resolve conflicting information on the ISIR.
Reviews appeal documents for accuracy and completeness prior to submission to Director of Financial Aid.
Coordinates with Admissions counselors to provide an effective and seamless student recruitment, entry, and enrollment process.
Performs exit interviews and loan counseling to students upon graduation.
May assist with financial aid workshops or outreach programs for students, parents, faculty, and staff.
May assist students in developing and implementing realistic financial budgets and determine available options.
Develops and maintains current knowledge of financial aid programs and eligibility requirements by attending training, workshops, and conferences. May participate in and assist with Financial Aid cross-functional training.
May be asked to take a leadership role on special projects, and to assist in leading the FA Team with the Financial Aid Director.
Salary Description 52000 - 55000
$91k-136k yearly est. 60d+ ago
Financial Clearance Representative - Remote
McLaren Health Care 4.7
Michigan City, ND jobs
Responsible for ensuring accounts are financially cleared prior to the date of service. Interview patients when scheduled for an elective, urgent, inpatient or outpatient procedure. Essential Functions and Responsibilities: * Financially clears patients for each visit type, admit type and area of service via the Electronic Medical Record- EMR, electronic verification tools.
* Accurately and efficiently performs registration using thorough interviewing techniques, registering patients in appropriate status, and following registration guidelines.
* Starts the overall patient's experience and billing process for outpatient and inpatient services by collecting, documenting, and scanning all required demographic and financial information.
* Responsible for obtaining and verifying accurate insurance information, benefit validation and authorizations.
* Estimates and collects copays, deductibles, and other patient financial obligations.
* Manages all responsibilities within hospital and department compliance guidelines and in accordance with Meaningful Use requirements.
* Applies recurring visit processing according to protocol.
* Performs duties otherwise assigned by management.
Qualifications:
Required:
* High school diploma or equivalent required
* One year experience in patient access, registration, billing or physician office
Preferred:
* One-year experience in insurance verification and authorization using Windows (Excel, Word, Outlook, etc.), an EMR system, Electronic Eligibility System and various websites for third party payers for verification
Equal Opportunity Employer of Minorities/Females/Disabled/Veterans
Additional Information
* Schedule: Full-time
* Requisition ID: 25005267
* Daily Work Times: Standard Business Hours
* Hours Per Pay Period: 80
* On Call: No
* Weekends: No
$33k-42k yearly est. 55d ago
Patient Financial Services Representative 4 - Financial Support (Bilingual)
Inova Health System 4.5
Virginia jobs
Inova Loudoun Hospital is looking for a dedicated Patient Financial Services Representative 4 - Financial Support to join the team. This role will be full-time day shift from Monday - Friday, 8:00am -4:30pm, On-Site Role
The Patient Financial Services Representative 4 performs the duties of a Patient Financial Services Representative 3 and is responsible for the timely and accurate editing, submission, and/or follow-up of assigned claims. Processes claim for multiple payer types (i.e. Commercial, Managed Care, Blue Cross, Medicare, Medicaid, etc.) and ensures that all assigned claims meet clearinghouse and/or payer processing criteria. Ensures appropriate follow-up on assigned work lists while meeting all departmental productivity and quality review standards. Informs management of issues and potential resolutions regarding problems with the claims process. Provides support, education, and guidance to team members while performing duties, as assigned, in the absence of the supervisor or manager.
Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Featured Benefits:
Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
Work/Life Balance: offering paid time off, paid parental leave, and flexible work schedules
Patient Financial Services Representative 4 Job Responsibilities:
Ensures that all clean claims are submitted the day they are received, submitted via the appropriate medium, and with all required attachments. Serves in the place of the supervisor or manager in their absence.
Resolves complex issues either through individual actions or by coordinating information/actions of other team members, Patient Accounts staff, other hospital departments, or at the payer level. Seeks assistance from supervisor when needed.
Ensures that claims are reviewed, corrections are identified/made or resolutions are initiated within 24 hours from the date that claims are received. Identifies the need for and provides support/guidance to other team members to promote their efficiency and productivity.
Handles complex and/or highest dollar accounts while providing appropriate follow-up based on established protocol or SRGs.
Ensures appropriate and timely documentation of all account activity while appropriately handling all correspondence within 48 hours of receipt.
Documents activity in HealthQuest and TRAC and ensures that documentation is professional, appropriate, accurately depicts actions performed, and is in accordance with departmental quality review standards.
Works payer response reports and rejection reports while ensuring they meet departmental productivity and quality review standards. Maintains knowledge of payer requirements, UB-92 standards, system (Hospital, clearinghouse, payer) functionality, and hospital policies and procedures.
Takes direction from management to resolve issues in addition to providing support, education, and guidance to team members. Performs duties, as assigned, in the absence of the supervisor or manager.
May perform additional duties as assigned.
Minimum Qualifications:
Education: Associate Degree or an additional three years of experience appropriate to the position under consideration
Experience: 3 years of Experience in revenue cycle, finance, customer service or data analytics
Preferred Qualifications
Demonstrated experience in financial support functions, such as patient financial counseling, benefits education, financial assistance programs, and payment plan coordination.
Strong knowledge of payer requirements, authorizations, denials, and appeals processes.
Proficiency with electronic medical record and billing systems (e.g., Epic or similar platforms).
Excellent communication, problem-solving, and customer service skills.
Bilingual (English and Spanish) preferred to better support a diverse patient population.
$30k-41k yearly est. Auto-Apply 4d ago
Patient Financial Services Representative
Addiction and Mental Health Services, LLC 3.8
Louisville, TN jobs
About Company:
We're officially a Great Place To Work ! We've always believed that supporting our team is just as important as supporting our patients. Now, we're proud to share that we've earned Great Place To Work Certification - based entirely on feedback from our own employees.
Read more here: *************************
This certification reflects the culture we've worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.
At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.
Our benefits include:
Medical Coverage - Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
Expanded Coverage - Options for domestic partners and a wider network of in-network providers.
Mental Health Support - Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
Voluntary Coverages - Pet insurance, home and auto insurance, family legal services, and more.
Student Loan Repayment - Available for nurses and therapists.
Retirement Benefits - 401(k) plan through Voya to help employees plan for the future.
Generous PTO - A robust paid time off policy to support work-life balance.
Voluntary Benefits for Part-Time Employees - Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.
At Bradford Health Services, we don't just invest in our patients-we invest in our people.
About the Role:
The Patient Financial Services Representative plays a critical role in ensuring a smooth financial experience for patients within healthcare facilities across the United States. This position is responsible for managing patient accounts, assisting with billing inquiries, and facilitating payment processes to support the financial health of the organization. The representative acts as a liaison between patients and the healthcare provider, helping to clarify insurance coverage, explain charges, and resolve any discrepancies. By providing clear and compassionate communication, this role helps reduce patient stress related to medical bills and promotes timely payments. Ultimately, the Patient Financial Services Representative contributes to maintaining accurate financial records and enhancing patient satisfaction through effective financial service delivery.
Minimum Qualifications:
High school diploma or equivalent required; associate degree or higher preferred.
Previous experience in patient financial services, medical billing, or a related healthcare administrative role.
Strong understanding of medical insurance terminology, billing processes, and healthcare regulations.
Proficiency with electronic health record (EHR) systems and billing software.
Excellent communication and customer service skills.
Preferred Qualifications:
Certification in medical billing or coding (e.g., Certified Professional Biller or Certified Coding Specialist).
Experience working with multiple insurance providers and familiarity with Medicare and Medicaid billing.
Knowledge of healthcare compliance standards such as HIPAA.
Bilingual abilities to assist a diverse patient population.
Demonstrated ability to handle sensitive financial information with discretion and professionalism.
Responsibilities:
Respond promptly and professionally to patient inquiries regarding billing statements, insurance coverage, and payment options.
Verify patient insurance information and eligibility to ensure accurate billing and reimbursement.
Assist patients in setting up payment plans and provide guidance on financial assistance programs when applicable.
Collaborate with internal departments such as billing, coding, and insurance to resolve account discrepancies and denials.
Maintain detailed and accurate records of patient interactions, payments, and account adjustments in compliance with healthcare regulations.
Skills:
The Patient Financial Services Representative utilizes strong communication skills daily to clearly explain complex billing information and insurance details to patients, ensuring they understand their financial responsibilities. Analytical skills are essential for reviewing patient accounts, identifying discrepancies, and collaborating with insurance companies to resolve issues efficiently. Proficiency with billing software and electronic health records enables accurate data entry and account management, which supports timely and correct billing processes. Customer service skills are critical in managing patient interactions with empathy and professionalism, helping to reduce patient anxiety related to financial matters. Additionally, knowledge of healthcare regulations and compliance ensures that all financial transactions and patient information are handled securely and ethically.
$35k-47k yearly est. Auto-Apply 9d ago
Patient Financial Services Representative
Bradford Health Services, Inc. 3.8
Louisville, TN jobs
About Company: We're officially a Great Place To Work! We've always believed that supporting our team is just as important as supporting our patients. Now, we're proud to share that we've earned Great Place To Work Certification - based entirely on feedback from our own employees.
Read more here: *************************
This certification reflects the culture we've worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.
At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.
Our benefits include:
* Medical Coverage - Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
* Expanded Coverage - Options for domestic partners and a wider network of in-network providers.
* Mental Health Support - Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
* Voluntary Coverages - Pet insurance, home and auto insurance, family legal services, and more.
* Student Loan Repayment - Available for nurses and therapists.
* Retirement Benefits - 401(k) plan through Voya to help employees plan for the future.
* Generous PTO - A robust paid time off policy to support work-life balance.
* Voluntary Benefits for Part-Time Employees - Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.
At Bradford Health Services, we don't just invest in our patients-we invest in our people.
About the Role:
The Patient Financial Services Representative plays a critical role in ensuring a smooth financial experience for patients within healthcare facilities across the United States. This position is responsible for managing patient accounts, assisting with billing inquiries, and facilitating payment processes to support the financial health of the organization. The representative acts as a liaison between patients and the healthcare provider, helping to clarify insurance coverage, explain charges, and resolve any discrepancies. By providing clear and compassionate communication, this role helps reduce patient stress related to medical bills and promotes timely payments. Ultimately, the Patient Financial Services Representative contributes to maintaining accurate financial records and enhancing patient satisfaction through effective financial service delivery.
Minimum Qualifications:
* High school diploma or equivalent required; associate degree or higher preferred.
* Previous experience in patient financial services, medical billing, or a related healthcare administrative role.
* Strong understanding of medical insurance terminology, billing processes, and healthcare regulations.
* Proficiency with electronic health record (EHR) systems and billing software.
* Excellent communication and customer service skills.
Preferred Qualifications:
* Certification in medical billing or coding (e.g., Certified Professional Biller or Certified Coding Specialist).
* Experience working with multiple insurance providers and familiarity with Medicare and Medicaid billing.
* Knowledge of healthcare compliance standards such as HIPAA.
* Bilingual abilities to assist a diverse patient population.
* Demonstrated ability to handle sensitive financial information with discretion and professionalism.
Responsibilities:
* Respond promptly and professionally to patient inquiries regarding billing statements, insurance coverage, and payment options.
* Verify patient insurance information and eligibility to ensure accurate billing and reimbursement.
* Assist patients in setting up payment plans and provide guidance on financial assistance programs when applicable.
* Collaborate with internal departments such as billing, coding, and insurance to resolve account discrepancies and denials.
* Maintain detailed and accurate records of patient interactions, payments, and account adjustments in compliance with healthcare regulations.
Skills:
The Patient Financial Services Representative utilizes strong communication skills daily to clearly explain complex billing information and insurance details to patients, ensuring they understand their financial responsibilities. Analytical skills are essential for reviewing patient accounts, identifying discrepancies, and collaborating with insurance companies to resolve issues efficiently. Proficiency with billing software and electronic health records enables accurate data entry and account management, which supports timely and correct billing processes. Customer service skills are critical in managing patient interactions with empathy and professionalism, helping to reduce patient anxiety related to financial matters. Additionally, knowledge of healthcare regulations and compliance ensures that all financial transactions and patient information are handled securely and ethically.
$35k-47k yearly est. 10d ago
Patient Financial Services Representative
Addiction and Mental Health Services 3.8
Louisville, TN jobs
About Company:
We're officially a Great Place To Work ! We've always believed that supporting our team is just as important as supporting our patients. Now, we're proud to share that we've earned Great Place To Work Certification - based entirely on feedback from our own employees.
Read more here: *************************
This certification reflects the culture we've worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.
At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.
Our benefits include:
Medical Coverage - Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
Expanded Coverage - Options for domestic partners and a wider network of in-network providers.
Mental Health Support - Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
Voluntary Coverages - Pet insurance, home and auto insurance, family legal services, and more.
Student Loan Repayment - Available for nurses and therapists.
Retirement Benefits - 401(k) plan through Voya to help employees plan for the future.
Generous PTO - A robust paid time off policy to support work-life balance.
Voluntary Benefits for Part-Time Employees - Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.
At Bradford Health Services, we don't just invest in our patients-we invest in our people.
About the Role:
The Patient Financial Services Representative plays a critical role in ensuring a smooth financial experience for patients within healthcare facilities across the United States. This position is responsible for managing patient accounts, assisting with billing inquiries, and facilitating payment processes to support the financial health of the organization. The representative acts as a liaison between patients and the healthcare provider, helping to clarify insurance coverage, explain charges, and resolve any discrepancies. By providing clear and compassionate communication, this role helps reduce patient stress related to medical bills and promotes timely payments. Ultimately, the Patient Financial Services Representative contributes to maintaining accurate financial records and enhancing patient satisfaction through effective financial service delivery.
Minimum Qualifications:
High school diploma or equivalent required; associate degree or higher preferred.
Previous experience in patient financial services, medical billing, or a related healthcare administrative role.
Strong understanding of medical insurance terminology, billing processes, and healthcare regulations.
Proficiency with electronic health record (EHR) systems and billing software.
Excellent communication and customer service skills.
Preferred Qualifications:
Certification in medical billing or coding (e.g., Certified Professional Biller or Certified Coding Specialist).
Experience working with multiple insurance providers and familiarity with Medicare and Medicaid billing.
Knowledge of healthcare compliance standards such as HIPAA.
Bilingual abilities to assist a diverse patient population.
Demonstrated ability to handle sensitive financial information with discretion and professionalism.
Responsibilities:
Respond promptly and professionally to patient inquiries regarding billing statements, insurance coverage, and payment options.
Verify patient insurance information and eligibility to ensure accurate billing and reimbursement.
Assist patients in setting up payment plans and provide guidance on financial assistance programs when applicable.
Collaborate with internal departments such as billing, coding, and insurance to resolve account discrepancies and denials.
Maintain detailed and accurate records of patient interactions, payments, and account adjustments in compliance with healthcare regulations.
Skills:
The Patient Financial Services Representative utilizes strong communication skills daily to clearly explain complex billing information and insurance details to patients, ensuring they understand their financial responsibilities. Analytical skills are essential for reviewing patient accounts, identifying discrepancies, and collaborating with insurance companies to resolve issues efficiently. Proficiency with billing software and electronic health records enables accurate data entry and account management, which supports timely and correct billing processes. Customer service skills are critical in managing patient interactions with empathy and professionalism, helping to reduce patient anxiety related to financial matters. Additionally, knowledge of healthcare regulations and compliance ensures that all financial transactions and patient information are handled securely and ethically.