Customer Service Representative - Patient Registration
R1 RCM job in Riverton, UT
**Shift Hours: Part-time, PRN - as needed** R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our **Customer Service Representative** , you'll work to help our patients check into the hospital. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
**Here's what you can expect working in Patient Registration (Customer Service):**
+ Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
+ Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
+ Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
+ A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
**Requirements:**
+ High School Diploma or GED
+ Excellent customer service experience
For this US-based position, the base pay range is $16.00 - $22.30 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
Project Manager, Deployment
R1 RCM job in Salt Lake City, UT
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our **Project Manager** , you will help deliver seamless client deployments in the healthcare space by managing timelines, resources, and stakeholder communication to ensure operational readiness.
Every day you will facilitate client and internal meetings, track project milestones, and identify and escalate risks and issues to ensure successful go-live and post-deployment support.
To thrive in this role, you must be highly organized, proactive, and confident in client-facing interactions. You should excel at managing complex projects, asking the right questions, and driving accountability across stakeholders.
**Here's what you will experience working as a Project Manager:**
+ Lead and manage multiple projects simultaneously, including deployments from client discovery through go-live and post-launch support.
+ Develop comprehensive project plans, including timelines, milestones, and resource allocation.
+ Monitor project progress and coordinate cross-functional teams to ensure project deliverables are met.
+ Communicate effectively with stakeholders, providing weekly status reports and monthly readiness presentations to clients.
+ Identify and mitigate risks and issues that may impact timely project completion and post go-live success.
**Required Skills:**
+ Proven track record of successfully managing multiple projects concurrently from initiation to completion in a designated Project Management position within IT, technology, or healthcare; healthcare Revenue Cycle Management preferred.
+ Stakeholder management and executive presence, including strong client-facing communication skills and the ability to influence and motivate without authority.
+ Effective cross-cultural communication skills and experience working with distributed, global teams.
+ Ability to use Microsoft Office Suite to plan and organize projects, meetings, communicate, report on, and analyze data.
For this US-based position, the base pay range is $61,357.00 - $110,424.03 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 10.00%
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
Surgical Coding Associate III
R1 RCM job in Salt Lake City, UT
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our **Surgical Coder III** you will be responsible for reviewing clinical documentation and diagnostic results as appropriate (i.e., to extract data and apply appropriate ICD-10-CM, HCPCS and CPT-4 codes for billing, review and correct billing edits, internal and external reporting, research, and regulatory compliance). Every day you will accurately code conditions and procedures as documented in the ICD-10-CM Official Guidelines for coding and reporting, reviews physician assigned diagnosis code after thorough review of the medical record and, if necessary, queries physician for additional clarity in a professional manner, and Communication with other departments to recommend coding guidance for charge corrections, appeals processes, and patient billing concerns. To thrive in this role, you must be able to accurately abstract information from the medial records into the abstract system, according to established guidelines.
**Here's what you will experience working as our Surgical Coder III:**
+ Uses CCI edit software to check bundling issues, modifier appropriateness, and LCD's/NCD's for medical necessity.
+ Reconciling offshore completed claims with feedback
+ Analyzing trends of escalated claims and recommending solutions to decrease future escalations
+ Maintain CFA RETURN spreadsheet with education to the global team
+ Review documentation (and returned accounts) to verify and correct place of service, billing and service providers, or other missing data elements (ie: NDC #, or number of units)
+ Validate offshore coder escalation of missing medical records and maintaining the MMR file
+ Understand site-specific SOPs and nuances and communicate changes to the team
+ Meet and/or exceeds the established quality standard of 95% accuracy while meeting and/or exceeding productivity standards
+ Abides by the Standards of Ethical Coding as set forth by the American Health Information Management Association (AHIMA) and American Academy of Professional Coders (AAPC) adheres to official coding guidelines.
+ Assigns codes for diagnoses, treatments and procedures according to the appropriate classification system for professional service encounters to determine the highest level of specificity ICD-10 codes, CPT codes, HCPCS codes, and modifiers.
**Required Skills:**
+ High School Diploma or GED required CCS-P, CPC
+ Three (3) years of coding experience in general surgery, orthopedics, neurosurgery and GI
+ Professional coding experience
+ Experience with Athena
+ Must be able to demonstrate proficiency in professional services (95% accuracy).
+ Extensive knowledge of official coding conventions and rules established by the American Medical Association (AMA) (ie: Documentation Guidelines '95 & '97)
For this US-based position, the base pay range is $20.13 - $31.13 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
Manager Patient Access
R1 RCM job in Layton, UT
**R1** is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
The Patient Access Manager will be responsible for managing the Patient Access Supervisor, Patient Access Administrative Coordinator and Patient Access Associates.
Responsibilities:
Coordinate with the patient access team in the operations of daily job responsibilities
Develop, recommend, and oversee the implementation and administration of policies and procedures of patient admissions and bill auditing services.
Evaluate process and procedures and coordinate with the management team to ensure efficient patient processing, bed utilization, and adherence to federal and local laws and regulations.
Demonstrate, through plans and actions, a consistent standard of excellence to which all department work is expected to conform.
Focus on continuous improvement working with the Senior Manager and Patient Access Managers across the Health System with a goal of delivering the highest degree of quality service possible.
Provide support for Human Resource guidance.
Complete, review, manage and monitor department budget.
Directs and leads the patient access team in the daily operations.
Represents Patient Access on various committees and teams and in meetings.
Performs other duties as assigned.
Required Qualifications:
Bachelor's degree or equivalent experience.
Leadership skills.
Experience working with patients in a hospital setting.
Desired Qualifications:
Bachelor's degree highly desired.
At least 3 years of leadership experience within healthcare industry.
Physical Requirements:
See, read, and/or operate computers, telephones, office equipment, documents, labels, including manipulating paper requiring the ability to move fingers and hands.
Remain sitting, standing, or walking for long periods of time to perform work on a computer, telephone, or other equipment.
Frequent interactions with associates, patient care providers, patients, and visitors that require associate to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information banding patients, etc.
Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items (over 5 lbs).
For this US-based position, the base pay range is $70,000.00 - $95,406.36 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 10.00%
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
\#RCM, #Healtcare
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
Process Consultant
R1 RCM job in Salt Lake City, UT
The Process Consultant designs and delivers scalable, secure, and high-impact technology solutions that align with client-specific use case and the managed software delivery model. This role bridges business needs and technical execution, ensuring seamless integration of platforms and processes.
**Key Responsibilities**
+ Translate business requirements into technical architecture and implementation plans by conducting a current state assessment including standard operating procedures and process mapping
+ Partner with Process Engineers and consulting teams to deliver end-to-end solutions by creating a product vision document, product roadmap and future state process flow.
+ Provide technical and operational guidance throughout the engagement
+ Design implementation and stakeholder communication plan for client-specific use cases
+ Design end user technology training and change management plan to drive adoption and create feedback loop for ongoing support
+ Develop sustainable mechanisms to monitor KPIs and SLAs that provide measurable value creation and performance tracking for steady state operations.
**Preferred Qualifications**
+ 5+ years of experience in enterprise architecture or solution design.
+ Experience in consulting, client delivery, or operational environment desired
+ Bachelor's degree - equivalent experience will be considered in lieu of a degree in Computer Science, Information Systems, or related field
+ Experience with healthcare platforms (e.g., EHR, RCM, ERP) is a plus.
+ Strong communication and stakeholder engagement skills.
+ Must be willing and available for a minimum 50% travel, based on location of employee and clients.
For this US-based position, the base pay range is $145,000.00 - $194,785.02 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 10.00%
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
\#LI-TC01
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
Site Lead Process Engineer
R1 RCM job in Salt Lake City, UT
The Site Executive is a strategic and operational leader responsible for overseeing site-level consulting operations. This role ensures alignment with enterprise goals, manages P&L, drives measurable client value, and fosters a high-performing team culture. The Site Executive plays a critical role in use case business case quantification and execution, development and execution of operating metrics, stakeholder engagement and reference ability.
**Key Responsibilities**
**Leadership & Strategy**
+ Lead site-based consulting teams aligned to the managed software delivery model.
+ Translate strategic objectives into operational plans and performance targets.
+ Collaborate with cross-functional leaders to ensure seamless delivery and client satisfaction.
**Client Delivery & Value Creation**
+ Oversee execution of client use cases, ensuring measurable outcomes and ROI.
+ Oversee training and change management plans to drive adoption of best practices
+ Build trusted relationships with customer stakeholders to drive engagement and reference ability.
+ Ensure proactive issue resolution and continuous improvement in service delivery.
+ Ensure steady state client satisfaction through proactive engagement.
**Financial & Operational Accountability**
+ Manage site-level P&L, including budgeting, forecasting, and performance tracking.
+ Monitor key operating metrics to optimize resource allocation and team productivity.
**Talent Development**
+ Coach and develop team leads and foster a culture of accountability and excellence
+ Support recruitment and retention of top consulting talent.
**Qualifications**
+ Minimum of 12 years of experience, including at least 8 years in a management role in consulting, client delivery, or operational leadership roles managing a P&L-preferably within healthcare, BPO, or enterprise software.
+ Proven ability to lead cross-functional teams in a matrixed environment
+ Adept with Ai tools and enthusiastic about the conversion of technology and operations
+ Strong communication, change management and stakeholder management skills.
+ Bachelor's degree - equivalent experience will be considered in lieu or a degree; advanced degree (MBA, MHA) preferred.
+ Up to 50% of travel required depending on area and client location
For this US-based position, the base pay range is $243,644.80 - $304,556.00 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 30.00%
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
\#LI-TC01
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
Physician Advisor
R1 RCM job in Salt Lake City, UT
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our **Physician Advisor** , you will help our client facilities navigate the path to compliant revenue by reviewing payor peer-to-peer cases. Every day you will review cases for which authorization has been denied evaluating if the proper documentation was available for the admission status, procedure, and care setting that was requested. You will also advise our clients regarding the appropriateness of the request based on available documentation, as well as discuss the cases with medical directors from the payor side. To thrive in this role, you must have strong clinical knowledge across multiple clinical areas and be capable of working independently with a high level of performance in a rapidly changing, fast-paced environment. Proficiency in basic computer skills is essential for excelling in this remote position.
**Here's what you will experience working as a Physician Advisor:**
+ Addresses the following issues: authorization requested, documentation support or lack of support for that authorization, evidence-based criteria for that support, and complex clinical evaluation of the request as a whole.
+ Review and respond to the payor and customer in a timely manner.
+ Actively engage with payor medical directors to discuss appropriate authorization status as supported by documentation.
+ Provide written analysis of the case and perform case reviews across multiple specialties.
+ Serve as a clinical resource to medical and case management staff by providing identification, facilitation, and resolution of documentation and utilization issues.
**Required Skills:**
+ Active, unrestricted MD or DO medical licensure
+ 3+ years of clinical experience post-residency completion
For this US-based position, the base pay range is $145,000.00 - $194,785.02 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 10.00%
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
\#LI-AC01
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
Staff AI Engineer, R37
R1 RCM job in Salt Lake City, UT
R1 is thrilled to introduce R37 committed to transforming healthcare financial performance so providers can focus on delivering exceptional care. R37 is pioneering an AI-driven approach to revolutionize revenue cycle management. Today we serve 95 of the top 100 hospital systems in the US and R37 will serve as the AI platform layer delivering results for our customers. Joining R37 offers the dynamic energy of a startup, backed by solid revenue, clear business value, and strong investment support.
As a Staff AI Engineer at R37, you will play a pivotal role in shaping and delivering AI-driven technical solutions that drive real business outcomes. You will lead the development of early-phase AI systems to tackle complex unstructured data problems in healthcare, driving results for customers, and developing systems to measure and improve AI performance.
**What** **you will** **do as a Staff AI Engineer, R37:**
+ **Lead AI Development:** Spearhead the creation of initial-phase AI systems for retrieval, ranking, categorization, and generative AI features on unstructured healthcare data
+ **Outcome-Driven Engineering:** Deliver outcomes through software and models, ensuring projects are aligned with business objectives. Ask questions, disambiguate complexity, document your thinking, and deliver results.
+ **AI System Design:** Work backwards from extremely complex business problems to design the correct AI abstractions and components in the simplest, most logical, and maintainable way possible. Maintain and operate AI systems at scale, ensuring reliability, performance, and operational excellence in AI production environments.
+ **Bring Rigor to** **Science Decisions:** Be accountable for scientific decisions to deliver outcomes. Ensure proper evaluation datasets, correct metrics to connect outcomes to models, appropriate model architecture, and effective data flywheels for iterative improvement.
+ **Mentorship and Best Practices:** Provide mentorship and promote best practices in data and AI while cultivating a collaborative and inclusive team culture.
+ **Team Growth:** Contribute to team growth by improving hiring and recruiting outstanding AI talent.
**We would** **love to hear from you if you have:**
+ Proven experience building and operating production AI systems such as Search, Ranking, or generative AI products at a significant scale
+ Comfort in prototyping and pathfinding new opportunities that led to successful 0→1 projects
+ Proven experience implementing the full lifecycle of an early-phase AI development, from ideating on which models to use through productionizing and maintaining them.
+ Experience in developing deep product and business knowledge to connect abstract modeling and analysis tasks with business value.
+ Experience developing models using tools like PyTorch, TensorFlow, experimenting with models from Hugging Faceand deploying to production in with tools like Databricks, AWS Bedrock, Azure ML
**While** **it is** **not** **required** **,** **it is** **another advantage** **if you also have:**
+ A relevant advanced degree (master's or PhD) in Machine Learning, Artificial Intelligence, Statistics, or a related field.
**Interview Logistics Notice**
As part of our hiring process, selected candidates will participate in an in-person interview. Candidates located near one of our talent hubs-San Francisco, New York, Austin, or Chicago-will be scheduled to meet with team members in those locations. For candidates residing outside these areas, we will arrange travel to a hub for the interview. Travel accommodations will be provided as needed. We are committed to providing equal employment opportunities and ensuring a fair and inclusive experience for all applicants.
For this US-based position, the base pay range is $140,000.00-$350,000.00 per year. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
Business Development Director-Government Reimbursement
R1 RCM job in Salt Lake City, UT
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients and each other. With our proven and scalable operating model, we complement a healthcare organization's infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
As the Government Navigation Services (GNS) Business Development Director, you will focus on engaging and targeting new Tier 1 and Tier 2 target accounts (i.e., high-value prospects).
On a day-to-day basis, in addition to prospecting and networking initiatives, the GNS Business Development Director will partner with the Business Development teams of in-house and outsourced lead generation professionals to build an active sales funnel (i.e., sales staged Qualified and above) with booking values equal to or greater than sales quota in estimated first-year revenue.
To thrive in this role, you will utilize your expertise in Medicare reimbursement, specifically Medicare Bad Debt, Disproportionate Share (DSH), and Worksheet S-10 (Uncompensated Care) to navigate development discussions with prospective clients.
**Responsibilities:**
+ Develop and execute a strategy that aligns with company objectives to rapidly build brand awareness and drive new revenue
+ Navigate Government Reimbursement
+ Meet or exceed annual goals as assigned
+ Accurately forecast attainment on a monthly, quarterly, and annual basis
+ Ensure sales activity is documented correctly through the CRM automation tool (Salesforce)
+ Collaborate in a team selling environment to identify, pursue and capture new client relationships.
+ Build trusting relationships with potential clients
**Requirements:**
+ 10+ years of experience selling services surrounding Medicare reimbursement, combined with a strong/effective presence with hospital and health systems' various leadership teams and executives, including the C-suite, with a proven ability to develop relationships and gain buy-in
+ Experience navigating Medicare reimbursement
+ Expertise in Medicare Bad Debt, DSH, Worksheet S-10
+ Ability to travel up to 50%
For this US-based position, the base pay range is $117,500.00 - $173,605.10 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
Data Operations Analyst II
R1 RCM job in Salt Lake City, UT
. For this US-based position, the base pay range is $65,342.00 - $94,799.70 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training. This job is eligible to participate in our annual bonus plan at a target of 10.00%
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
RVP, Sales (Mid-Market Pacific Northwest Region)
R1 RCM job in Salt Lake City, UT
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patients and each other. With our proven and scalable operating model, we complement a healthcare organization's infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.
**** This role is sales commission eligible with an average base pay of $175,000 and target OTE ranging from $300,000-$450,000 ****
The Regional Vice President (RVP) of Sales for our Mid-Market Team is a commercial role primarily responsible for driving revenue growth through new client acquisition and expansion sales of R1's Revenue Performance Solutions. This role is assigned to a region with a specific number of viable accounts and related opportunities. As RVP of Sales, the role will focus on engaging and penetrating net new Tier 3 and 4 target accounts (i.e., high-value prospects) while also growing R1's business via existing clients. In addition to his/her own prospecting and networking initiatives, the RVP will partner with R1's Revenue Performance Solutions Business Development team to build an active sales funnel (i.e., sales staged Qualified and above) with booking values equal to or greater than 2.5x his/her assigned sales quota in estimated first year revenue to R1.
**Here's what you will do in this role:**
+ Develop and execute a strategy that aligns with company objectives to rapidly build brand awareness and drive new revenue within the assigned geography
+ Meet or exceed monthly, quarterly and annual goals
+ Accurately forecast attainment on a monthly, quarterly and annual basis
+ Document sales activity through CRM automation tool (Salesforce)
+ Assess areas of personal and professional development, which would enable greater individual, as well as team, sales success
+ Possess a strong/effective presence with hospital and health systems' various leadership teams and executives, including the C-suite; Ability to navigate, coordinate and influence internal and external customers at all levels of the organization
+ Demonstrated ability to collaborate in a team selling environment, to identify, pursue and capture new client relationships.
**Required Qualifications:**
+ Minimum of 5 years of proven success selling Healthcare professional services within the areas of finance, patient accounting, HIM or revenue cycle to provider organizations
+ 2+ years of account management, client success management, and/or revenue cycle operations consulting experience working with Vice President and Director-level partners
+ Healthcare experience working with acute care provider organizations
+ Proficiency with Microsoft Office, including basic to intermediate Excel functions, and CRM application use (Salesforce)
+ Ability to travel up to 50%
For this US-based position, the base pay range is $117,500.00 - $173,605.10 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
Contracts Analyst
R1 RCM job in Salt Lake City, UT
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
The Contracts Analyst will be responsible for (Creating, maintaining, and analyzing Expected Reimbursement values and Variances). This person will (strive for Contract Excellence and become a Subject Matter Expert in various payment methodologies including Commercial, Government and State specific logic).
In this role, the successful candidate will work with various Internal and External team members both on and offshore to identify risk areas and seek opportunities for increased accuracy.
The successful candidate must have demonstrated ability to read Payor Contract language, provide previous experience in Healthcare or Revenue Cycle management, and demonstrate the passion to lead the team to success.
**Responsibilities:**
Engage with clients to gather necessary contract documentation, including paper contracts, fee schedules, amendments, and any other documentation that drives Expected Reimbursement
Evaluate contract documentation to identify payment methodologies, hierarchy, and reimbursement rules.
Build Service Rules into R1 proprietary contract engine, apply Payor Grouping logic and calculate Expected Payment
Categorize variance trends, apply coding to accounts, quantify volumes and seek path to resolutions.
**Required Qualifications:**
Ability to comprehend managed care contracts and payment methodologies.
Experience analyzing data in Excel- importing and exporting data.
Detail oriented with the ability to self-prioritize work, QA individual and peer-built models, all while working in a fast-paced environment.
Must be capable of multi-tasking and managing time. Handle immediate requests from supervisors with an accurate but quick turnaround time.
**Desired Qualifications:**
1-3 years of experience in finance, data, Revenue Cycle Management
1-3 years of experience in healthcare
For this US-based position, the base pay range is $45,011.00 - $63,466.20 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 5.00%
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
Representative, Patient Solutions II
R1 RCM job in Salt Lake City, UT
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Patient Solutions Representative II, you will liaison between patients and the healthcare organization. Every day you will manage patient questions and concerns in a confidential and professional manner. To thrive in this role, you will identify the type of assistance needed such as updating information, making payment plan arrangements, and insurance related questions to ensure proper account resolution.
**Here is what you will experience working as a Patient Solutions Representative II:**
+ Deliver a high-quality patient experience through inbound and outbound call resolution within established protocols with a focus on first call resolution.
+ Manage inquiries via multiple communication channels in a professional manner using EMR systems such as Epic, Cerner, Meditech, or similar systems.
+ Review/interpret and answer questions regarding patient statements, explanation of benefits, account balances, payment plans and related areas.
+ Utilize health care industry term knowledge (e.g., primary care, provider, benefits, HIPAA, PCI, EOBs, CPT & ICD-10 codes, HCFAs, UB04s, HCPCS, DRGs and authorizations/referrals)
+ Research information using available resources and FAQ to source information rapidly in a fast-paced environment.
+ Comprehensive training and professional development.
+ Mentoring of new hires through ongoing training, 90-day evaluation input, and probationary support.
**Required Skills:**
+ High school diploma or GED, preferred
+ Minimum 1 year of experience in a healthcare call center environment
For this US-based position, the base pay range is $16.00 - $21.88 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
Engineering Manager, R37
R1 RCM job in Salt Lake City, UT
R1 is thrilled to introduce R37 committed to transforming healthcare financial performance so providers can focus on delivering exceptional care. R37 is pioneering an AI-driven approach to revolutionize revenue cycle management. Today we serve 95 of the top 100 hospital systems in the US and R37 will serve as the AI platform layer delivering results for our customers. Joining R37 offers the dynamic energy of a startup, backed by solid revenue, clear business value, and strong investment support.
As our Engineering Manager at R37, you will play a pivotal role in leading and supporting a team of engineers focused on developing and enhancing R37's AI capabilities in our core products. You will be accountable for the end-to-end success of AI projects, developing and delivering the roadmap, and effectively organizing sub teams.
**What** **You will** **Do at R37:**
+ **Lead and Support Teams:** Lead a team of AI, data, and full-stack engineers to deliver AI-native products. Define the organizational structure and necessary functions and cultivate a high-performing team through effective recruitment, mentorship, and retention strategies.
+ **Collaborate Across Functions:** Work closely with product, engineering, AI research, and data science teams to define strategic goals and establish a roadmap for AI product development. Play a key role in hiring, recruiting, and onboarding new talent.
+ **Drive Innovation:** Spearhead innovation in 0->1 product areas by exploring and implementing new AI technologies and techniques to enhance user experience.
+ **Agile Methodologies and DevOps Practices:** You will champion agile methodologies and DevOps practices within the team, fostering a culture of continuous improvement, automated testing, operational excellence and efficient software delivery and release.
+ **Foster a Diverse and Inclusive Culture:** Contribute to building an inclusive and diverse team and culture. Support initiatives through hiring, community events, and other programs, and collaborate with teams across R37 to enhance mentoring and development efforts.
**We would** **love to hear from you if you have:**
+ 3+ years of experience hiring and leading teams as an engineering manager;with expertise in recruiting exceptional talent to build high-performing teams that deliver outcome-driven solutions.
+ Knowledge and experience leadingteamsbuilding products such as Search, Ranking, or generative AI products at a significant scale
+ Excitement and curiosity for 0->1 product development, with a track record of crafting fast-moving organizations that turn innovative ideas into successful products
+ Proficiency in modern programming languages such as Python, Java, Go, Rust, TypeScript, Kotlin, or C#.
+ Experience with cloud infrastructure (AWS, GCP, or Azure).
**While not** **required** **,** **it is** **another advantage** **if you also have:**
+ Experience in healthcare or Revenue Cycle Management (RCM).
**Interview Logistics Notice**
As part of our hiring process, selected candidates will participate in an in-person interview. Candidates located near one of our talent hubs-San Francisco, New York, Austin, or Chicago-will be scheduled to meet with team members in those locations. For candidates residing outside these areas, we will arrange travel to a hub for the interview. Travel accommodations will be provided as needed. We are committed to providing equal employment opportunities and ensuring a fair and inclusive experience for all applicants.
For this US-based position, the base pay range is $140,000.00-$300,000.00 per year. Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
Financial Counseling Rep I
R1 RCM job in Murray, UT
The Financial Counselor will be responsible for counseling patients or parties responsible for payment. The Patient Financial Counselor will educate patients on their responsibilities and potential options. The PFC is responsible for accurately and compassionately explaining to the patient their financial obligations during the financial counseling session. In addition, the counselor must obtain any necessary pre-certifications or authorizations and assist with any financing or third-party applications. In this role, the successful candidate must display a strong sense of patient care and attention to detail.
Responsibilities:
Explain financial responsibilities for services received, payment options and collection procedures to patients or parties responsible for payment.
Counsel patients regarding insurance benefits and recommend alternative sources of payment and financial assistance when appropriate.
Contact insurance carriers or other sources and act as an advocate for the patient.
Initiate process for collecting prepays due and perform follow up activity to insure maximum collection is achieved.
Identify hospital, public and private financial assistance programs for patients unable to meet their financial obligations.
Work with Case Management, Clinical Staff, Medicaid Vendor, and Family Independence Agency to assist patients and families in completing assistance program applications and determine eligibility and coverage.
Notify manager, physician and servicing department of possible delay of service for any elective, urgent admissions, procedures and scheduled diagnostic testing which have not been approved prior to the date of service.
Maintain accurate documentation of pre-processing information.
Provide assistance to uninsured patients and families in completing and filing Medicaid or assistance program applications with the appropriate agency.
Perform all other duties and projects as assigned.
Required Qualifications:
High school diploma is required
At least one year of call center experience
Attention to detail
Strong customer service experience
Ability to multi-task and navigate between multiple systems simultaneously
Ability to handle a large volume of incoming calls
Desired Qualifications:
Previous experience as a financial counselor with background in medical terminology preferred
Understanding of State and Federal assistance
Physical Requirements:
See, read, and/or operate computers, telephones, office equipment, documents, labels, including manipulating paper requiring the ability to move fingers and hands.
Remain sitting, standing, or walking for long periods of time to perform work on a computer, telephone, or other equipment.
Frequent interactions with associates, patient care providers, patients, and visitors that require associate to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information banding patients, etc.
Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items (over 5 lbs.).
Why are you searching for a new position?
What are your main duties in the job you now have or in your most recent job?
What computer systems are you familiar with and how would you rank your skills using that software?
What do you see as your strongest skills?
What is an area of opportunity to improve upon?
Is the salary range for this position within your acceptable range?
Working in the hospital can be a stressful environment. The range of patients that arrive can vary and at times can be very stressful situations. Do you feel this is an environment you will be able to thrive in?
When faced with a difficult customer, how do you handle that situation?
Sometime time you will have face to face situation that require you to wear PPE ( Patient Protective Equipment). Would you be comfortable working under those circumstances.
This role also requires you to have a wellness exam where they will verify or give you updated immunization shots. Are you ok with that?
This role involves frequent movement between work areas and requires the ability to remain mobile throughout the day in order to perform essential job duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. R1 is an equal opportunity employer and does not discriminate on the basis of any protected status.
For this US-based position, the base pay range is $17.80 - $24.73 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
Visit us on Facebook
LI-TJ2022 #financialcounseling #healthcare #rcm #customerservice
Auto-ApplySoftware Engineer III
R1 RCM job in Salt Lake City, UT
**Travel:** Candidates must be available for an in-person interview in Austin, TX. The role requires occasional travel, amounting to less than 10%. R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems, and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
We are seeking a **Software Engineer III** to join our Data Platform team. This role will report to the Senior Engineering Manager of Data Platform and be involved in the planning, design, and implementation of our automated data lake solution to support analytics across all applications within the company.
**Here's what you will experience working as a** **Software Engineer III:**
+ Collaborate with and across Agile teams to develop, test, implement, and support technical solutions.
+ Work with other teams with deep experience in analytics and operations to understand how to centralize their data.
+ Share your passion for staying, experimenting with, and learning new technologies.
**Required Skills:**
+ Bachelor's degree in computer science or related field
+ 4+ years' work experience in the software engineering or data engineering domain
+ Expert knowledge and experience working with Scala or PySpark
+ Experience working with modern data pipeline orchestration tools to create complex ETL pipeline jobs
+ Experience working with SQL and NoSQL database systems
+ Experience in distributed system architecture design
+ Experience with acquiring and preparing data from primary and secondary disparate data sources
+ Experience with cloud environments (Azure Preferred)
+ Experience working with Databricks
+ Healthcare industry experience
+ Experience working with agile methodology
For this US-based position, the base pay range is $79,789.00 - $134,521.77 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 10.00%
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
\#LI-AC01
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
Senior Solutions Engineer
R1 RCM job in Salt Lake City, UT
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
R1 is thrilled to introduce R37 committed to transforming healthcare financial performance so providers can focus on delivering exceptional care. R37 is pioneering an AI-driven approach to revolutionize revenue cycle management. Today we serve 95 of the top 100 hospital systems in the US and R37 will serve as the AI platform layer delivering results for our customers. Joining R37 offers the dynamic energy of a startup, backed by solid revenue, clear business value, and strong investment support.
As our Senior Solutions Engineer, you will be the technical expert and product champion who bridges the gap between our AI-driven revenue cycle technology and healthcare organizations. Drawing on your real-world experience in healthcare billing, AR management, or coding, you'll demonstrate how our solutions solve actual RCM challenges. You will work closely with sales teams, prospects, and clients to showcase our applications while serving as the trusted advisor who truly understands the day-to-day realities of revenue cycle operations. To thrive in this role, you must combine deep RCM domain expertise with excellent presentation skills and technical acumen.
**Here's what you will experience working as Senior Solutions Engineer:**
+ Own the technical win: Lead product demonstrations for prospects and clients, translating complex AI and automation capabilities into tangible business value that resonates with RCM professionals.
+ Leverage your RCM expertise: Apply your hands-on experience in billing, AR management, or coding to build credibility and speak the language of revenue cycle leaders, managers, and operators.
+ Drive proof of concepts: Design and execute POCs that prove our platform's value, working closely with client teams to ensure successful technical evaluations.
+ Partner with sales: Collaborate with account executives throughout the sales cycle, from discovery through close, serving as the technical and domain expert.
+ Shape the product: Provide feedback to product and engineering teams based on client needs and your RCM expertise, influencing our roadmap and solution development.
+ Master demo delivery: Own and optimize demo environments to showcase our platform's capabilities and ROI for different RCM use cases, independently handling configuration changes and basic customizations while collaborating with technical teams for advanced modifications as needed.
**To be successful in this role, the candidate will have:**
+ 5+ years of hands-on experience in healthcare revenue cycle operations (billing, AR management, coding, denials management, or related areas) OR healthcare consulting focused on middle or back-end revenue cycle
+ 3+ years of solutions engineering or pre-sales experience in SaaS environments
+ Proven ability to deliver compelling technical demonstrations and presentations to diverse audiences from C-suite to end users
+ Strong understanding of healthcare IT systems, EHRs, and revenue cycle workflows
+ Experience supporting enterprise sales cycles and complex technical evaluations
+ Excellent communication skills with ability to translate technical concepts into business value
**It's a plus if you bring:**
+ Solutions engineering experience specifically in healthcare technology
+ Experience with healthcare data standards (HL7, FHIR, X12)
+ Knowledge of AI/ML applications in healthcare
+ Track record of supporting $1M+ enterprise deals
+ Certifications in revenue cycle (CRCR) or health information (RHIA, RHIT, CCS)
**Interview Logistics Notice**
As part of our hiring process, selected candidates will participate in an in-person interview. Candidates located near one of our talent hubs-Atlanta, San Francisco, New York, Austin, or Chicago-will be scheduled to meet with team members in those locations. For candidates residing outside these areas, we will arrange travel to a hub for the interview. Travel accommodations will be provided as needed. We are committed to providing equal employment opportunities and ensuring a fair and inclusive experience for all applicants.
\#LI-R37PRODUCT
For this US-based position, the base pay range is $112,718.72 - $187,269.24 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 20.00%
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
Senior Operations Lead, Customer Partner
R1 RCM job in Salt Lake City, UT
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Senior Operations Lead, Customer Partner you will collaborate with client representatives and your R1 team to perform detailed reviews of facility-wide financial and operational metrics with the goal of identifying and capitalizing upon opportunities for process, cost, and patient satisfaction improvement. To thrive in this role, you must serve as a liaison for training and subject matter expertise on the utilization of R1 workflow technologies.
**Here's what you will experience working as a Senior Operations Lead, Customer Partner:**
+ Mitigate back-end revenue leakage through change management, lean process improvement, making recommendations for innovative software/workflow development, and advanced quantitative analysis on core financial metrics.
+ Develops industry knowledge that serves as a foundation for career progression.
+ Interpret basic data sets and create data analyses to drive desired results.
+ Build strong working relationships with Client counterparts that can be leveraged for problem solving and process improvement.
+ Responds to ad-hoc client requests and develops solutions in a timely manner.
+ Provides value-add feedback to R1 leadership on development of project plans.
**Required Skills:**
+ 2-5 years of Revenue Cycle experience or professional experience demonstrating progressive responsibility.
+ Proven ability to leverage data analytics to identify emerging trends, validate patterns through rigorous analysis, and distill insights into clear, actionable summaries that inform strategic initiatives and best practices.
+ Microsoft Office Suite experience necessary with previous experience creating PowerPoint presentations and proficient in Excel.
+ Preferred experience with EPIC PB.
+ Able to effectively navigate Epic Revenue cycle functions.
+ Knowledge of Epic workflows and configuration.
For this US-based position, the base pay range is $49,126.00 - $78,919.86 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 5.00%
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
Senior Business Analyst
R1 RCM job in Salt Lake City, UT
**Key Responsibilities:** + Serve as a primary resource for data triage, analysis, and issue resolution across healthcare analytics products. + Investigate and resolve incoming data questions and issues from end users, including root cause analysis and impact assessment.
+ Collaborate with product management and data engineering teams to validate data pipelines and ensure accuracy of reporting.
+ Analyze data flows from source to reporting layer, identifying and resolving discrepancies or errors.
+ Prioritize and manage a queue of analytical requests, balancing urgent issues with ongoing improvements.
+ Support both established reporting suites (e.g., Power BI) and upstream data environments (e.g., Snowflake).
+ Communicate findings and recommendations to technical and non-technical stakeholders.
+ Engage directly with end users and business stakeholders to gather requirements and clarify needs.
**Must-Have Qualifications:**
+ Demonstrated expertise in SQL, including writing complex queries for data analysis and troubleshooting.
+ Experience in healthcare data, with a strong preference for revenue cycle management (RCM) or similar healthcare analytics environments.
+ Proven ability to perform root cause analysis and data validation in large, complex datasets.
+ Strong communication and attention to detail.
**Nice-to-Have Qualifications:**
+ Experience with Snowflake or similar cloud-based data warehousing technologies.
+ Familiarity with Microsoft Power BI for ad hoc analysis or dashboard validation.
+ Prior exposure to stakeholder-facing roles or requirements gathering in a healthcare setting.
+ Experience with source control in a repo like GitHub.
+ Experience with agile product development cycle in ADO (azure dev ops)
**Education Level**
Bachelor's - Equivalent experience will be considered in lieu of a degree
**Experience Level**
Minimum of 4 years experience
For this US-based position, the base pay range is $65,342.00 - $94,799.70 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 10.00%
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .
Director of Process Engineering
R1 RCM job in Salt Lake City, UT
R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Director of Process Engineering you will help translate AI strategy into tactical execution plans for process optimization. Every day you will act as a subject matter expert for significant subsections of assigned micro-use cases. You will also lead and manage the operations team, providing guidance, mentorship, and performance evaluations. To thrive in this role, you must have a background in healthcare revenue cycle management with a deep understanding of metrics reporting.
**Here's what you will experience working as an Autonomous Follow-up Analyst:**
+ Manage the operational execution of AI automation, overseeing project roadmaps.
+ Lead and manage the operations team, providing guidance, mentorship, and performance evaluations.
+ Analyze data from historical experience and existing standards to design and drive an analytical approach to process automation.
+ Report process-level automation impact and efficiency gains, using data to refine workflows.
+ Partner with process improvement teams to support ground level adoption.
+ Facilitate team-level process training and automation enablement.
+ **Must be willing to travel up to 25%**
**Required Skills:**
+ 8+ years of experience in healthcare operations (i.e. revenue cycle management, provider, payer, vendor).
+ Experience with Excel, Power BI or similar analytical tools.
+ Operating systems, payor portals, and EHRs.
+ Presentation skills.
+ Back-end experience in operations.
For this US-based position, the base pay range is $112,718.72 - $187,269.24 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
This job is eligible to participate in our annual bonus plan at a target of 20.00%
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package. (*****************************
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent (***********************************************************************************
To learn more, visit: R1RCM.com
Visit us on Facebook (*******************************
R1 is the leader in healthcare revenue management, helping providers achieve new levels of performance through smart orchestration. A pioneer in the industry, R1 created the first Healthcare Revenue Operating System: a modular, intelligent platform that integrates automation, AI, and human expertise to strengthen the entire revenue cycle. With more than 20 years of experience, R1 partners with 1,000 providers, including 95 of the top 100 U.S. health systems, and handles over 270 million payer transactions annually. This scale provides unmatched operational insight to help healthcare organizations unlock greater long-term value. To learn more, visit: ********************* .