About this role Our Revenue & Payment Operations Team is growing and seeking an energetic self-starter who will help support the day-to-day operations of Transcarent's revenue cycle. In this role, you will be responsible for delivering quality billing and payment services to our clients, providers, and Members, with a strong focus on timeliness, accuracy, and efficiency. The ideal candidate has outstanding organizational skills and excels in a deliverable-focused, fast-paced environment.
What you'll do
Execute day-to-day operations of the revenue cycle for our SurgeryCare product; from initial invoicing through claims collection/review and final reconciliation
Independently manage case workload and complete deliverables timely, accurately, and in an organized fashion
Serve as the primary billing contact for an assigned group of clients and deliver an excellent client experience by addressing, escalating, and resolving billing, payment, or other issues in a timely and appropriate manner
Support management by finding and implementing solutions to benefit team, improve processes, and create efficiencies
Collaborate and problem-solve with other internal teams such as Care Support Services, Provider Relations, and Client Success
What we're looking for
Bachelor's degree or higher, or equivalent professional experience
1-3 year(s) of revenue cycle management, claims billing/coding, operations, accounting, and/or customer service experience
Background in healthcare, digital health, or a related discipline - startup experience is a plus
Proficiency with Microsoft Office applications and familiarity with other systems (NetSuite, Jira, Salesforce, etc.)
Comfortable working independently and as part of a team, with minimal direct supervision
Highly organized and detail-oriented; follows processes and procedures, but conscientious about continuously improving and creating more efficient and effective methods
Excellent interpersonal and communication skills; willingness to speak up, ask questions, or request clarity when something is unclear
Ability to shift focus when priorities change without losing sight of original tasks and deadlines
Comfortable in a fast-paced and evolving organization with a willingness to be flexible and pivot when needed
As a remote, hourly position, the pay for this role is: $22.16-$37.74/hr
Who we are
Transcarent and Accolade have come together to create the One Place for Health and Care, the leading personalized health and care experience that delivers unmatched choice, quality, and outcomes. Transcarent's AI-powered WayFinding, comprehensive Care Experiences - Cancer Care, Surgery Care, Weight - and Pharmacy Benefits offerings combined with Accolade's health advocacy, expert medical opinion, and primary care, allows us to meet people wherever they are on their health and care journey. Together, more than 20 million people have access to the combined company's offerings. Employers, health plans, and leading point solutions rely on us to provide trusted information, increase access, and deliver care.
We are looking for teammates to join us in building our company, culture, and Member experience who:
Put people first, and make decisions with the Member's best interests in mind
Are active learners, constantly looking to improve and grow
Are driven by our mission to measurably improve health and care each day
Bring the energy needed to transform health and care, and move and adapt rapidly
Are laser focused on delivering results for Members, and proactively problem solving to get there
Total Rewards
Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal equity.
Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.
Our benefits and perks programs include, but are not limited to:
Competitive medical, dental, and vision coverage
Competitive 401(k) Plan with a generous company match
Flexible Time Off/Paid Time Off, 12 paid holidays
Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
Mental Health and Wellness benefits
Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don't hesitate to reach out!
Research shows that candidates from underrepresented backgrounds often don't apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren't looking for someone who checks each box on a page; we're looking for active learners and people who care about disrupting the current health and care with their unique experiences.
$22.2-37.7 hourly Auto-Apply 1d ago
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Life Sciences Operations Associate
Centrillion Biosciences 3.7
Palo Alto, CA jobs
Centrillion is creating transformative genomic technologies leveraging engineering and biochemistry breakthroughs to accelerate discovery and reveal the real genome that has thus far been obscured by its complexity and the limitations of existing technologies. Our team of scientists and engineers is committed to making a new generation of genomic technologies accessible and affordable for a multitude of previously unapproachable apps. Centrillion is backed by venture capital and strategic investors and is located at Palo Alto, CA, at the innovation center of Silicon Valley and close to Stanford University.
Job Description
Centrillion has multiple immediate openings for full time Life Sciences OperationsAssociate. The ideal candidate should have excellent communication, problem solving and multi-tasking skills. The candidate will assume a wide range of responsibilities, and need to be detail-oriented, organized, and resourceful.
• You will work with operations and research teams to provide logistic and supply chain support and administrative support
• You will be responsible for purchasing tasks including life sciences reagents, small equipment and other supplies, and verifying receipt of supplies. You will manage purchasing request approval, negotiate with vendors and make purchases.
• Maintains laboratory supplies inventory by checking stock to determine inventory level; anticipating needed supplies.
• Proactively establishes, and maintains highly organized filing system, in an appropriate format to facilitate access to information.
• Assists in maintaining and updating databases as directed.
• Maintains laboratory equipment performance; arranging equipment replacement, service, and repair.
Qualifications
The ideal candidate will possess skills and work experience in the following key areas:
-A bachelors or higher degree in life sciences (such as chemistry, biology, biochemistry, molecular biology) is required
-Life sciences research experience in academic or industrial settings is preferred
- Positive attitude, willingness to work hard
- Excellent verbal and written communications
- Strong organization and multi-tasking abilities
- A strong desire to succeed and to contribute in a professional environment
- Strong ability to work independently but also as part of a cooperative team
- Professional appearance and demeanor
- Purchasing and logistics experience is a plus!
Additional Information
All your information will be kept confidential according to EEO guidelines. Please attach your resume (rather than copy and paste) when you apply to this position.
$64k-118k yearly est. 60d+ ago
Life Sciences Operations Associate
Centrillion Biosciences 3.7
Palo Alto, CA jobs
Centrillion is creating transformative genomic technologies leveraging engineering and biochemistry breakthroughs to accelerate discovery and reveal the real genome that has thus far been obscured by its complexity and the limitations of existing technologies. Our team of scientists and engineers is committed to making a new generation of genomic technologies accessible and affordable for a multitude of previously unapproachable apps.
Centrillion is backed by venture capital and strategic investors and is located at Palo Alto, CA, at the innovation center of Silicon Valley and close to Stanford University.
Job Description
Centrillion has multiple immediate openings for full time Life Sciences OperationsAssociate. The ideal candidate should have excellent communication, problem solving and multi-tasking skills. The candidate will assume a wide range of responsibilities, and need to be detail-oriented, organized, and resourceful.
• You will work with operations and research teams to provide logistic and supply chain support and administrative support
• You will be responsible for purchasing tasks including life sciences reagents, small equipment and other supplies, and verifying receipt of supplies. You will manage purchasing request approval, negotiate with vendors and make purchases.
• Maintains laboratory supplies inventory by checking stock to determine inventory level; anticipating needed supplies.
• Proactively establishes, and maintains highly organized filing system, in an appropriate format to facilitate access to information.
• Assists in maintaining and updating databases as directed.
• Maintains laboratory equipment performance; arranging equipment replacement, service, and repair.
Qualifications
The ideal candidate will possess skills and work experience in the following key areas:
-A bachelors or higher degree in life sciences (such as chemistry, biology, biochemistry, molecular biology) is required
-Life sciences research experience in academic or industrial settings is preferred
- Positive attitude, willingness to work hard
- Excellent verbal and written communications
- Strong organization and multi-tasking abilities
- A strong desire to succeed and to contribute in a professional environment
- Strong ability to work independently but also as part of a cooperative team
- Professional appearance and demeanor
- Purchasing and logistics experience is a plus!
Additional Information
All your information will be kept confidential according to EEO guidelines. Please attach your resume (rather than copy and paste) when you apply to this position.
$64k-118k yearly est. 22h ago
Support Operator/Associate - Inbound Call Center - Part Time
Atrium Health 4.7
Concord, CA jobs
00167298
Employment Type: Part Time
Shift: Variable/On Call
Shift Details: Various shifts during week and must work every other weekend
Standard Hours: 24.00
Department Name: IAS Service Ctr Communication
Location: Corporate Operations
Location Details: Cabarrus
Our mission is to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit atriumhealth.org/about-us.
Job Summary
Responds to incoming calls, codes, alarms, and pages and contacts the appropriate personnel as indicated by the situation.
Essential Functions
Answers incoming calls in a busy call center environment.
Performs basic call processing functions by meeting monitoring expectations, and successful completion of all training evaluations.
Access pertinent information using Xtend Communications windows based software with, or without ACD integration.
Responds to alarms, pages, messages, and codes and contacts personnel through beeper paging, intercom announcements, and phone calls as indicated by the situation.
Problem-solves and handle stressful situations.
Issues patient phone numbers, conditions, or general information in accordance with HIPAA guidelines.
Assists in maintaining logbooks and other documents and forms.
Physical Requirements
Works in a fast paced call center environment with constant telephone ringing and distractions. Works in a sitting position must of day. This position requires high degree of proficiency in verbal and written communications. Must be able to work weekends, holidays and overtime as required. Must be available for occasional callback support. Must be able to handle multiple lines, type, reach, read various prints and alarm panels at a distance of two to three feet, and work through loud noises.
Education, Experience and Certifications
High School Diploma or GED required. Previous experience with phone work or customer service is preferred. There is a multi-week training program for main number answering, and to learn operation of the paging function and emergency code and alarm handling.
At Atrium Health, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.
As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.
Posting Notes: Not Applicable
Atrium Health is an EOE/AA Employer
$31k-55k yearly est. 60d+ ago
The Foundry Ministries, Retail Operations Associate, Pelham Thrift Store
The Foundry Ministries 3.8
Pelham, AL jobs
The Foundry Mission:
The Foundry Mission:
The Foundry Ministries exists to restore hope and rebuild lives through Christ-centered recovery.
The Foundry Vision:
Permanently transformed lives through Christ-centered ministries.
Retail OperationsAssociate Position Summary:
The Retail OperationsAssociate is responsible for sorting, sizing, and hanging clothes on the sales floor. Additionally, the Associate is responsible for putting out all categories of merchandise as directed by the General Manager.
The Retail OperationsAssociate must hold to the mission, vision, and core values of The Foundry. The Associate must be willing to sign The Foundry's Statement of Faith. The Associate reports directly to the General Manager and is responsible for upholding the policies set forth by the Board of Directors. The responsibilities of the Associate include but are not limited to the duties defined in this responsibility description.
Responsibility Description
Retail Operations:
· Sorts and sizes clothing and other items into proper subcategories for placement on the sales floor.
● Places merchandise in the appropriate area on the sales floor.
● Ensures staff, program participants, and customers follow all store procedures and protocols.
● Responsible for consistently maintaining a neat, orderly, clean preparation area.
● Promotes teamwork within all thrift store departments, working cooperatively with all staff to attain overall goals.
● Ensures daily, weekly, and monthly production goals and metrics are met.
● Ensures that inventory is staged in designated areas.
● Performs other duties as the General Manager directs, including carry-out, donation dock, and sales associate.
Employment Readiness:
· Maintains program participant confidentiality at all times.
Assists in supervising, placing, training, and cross-training all program participants assigned to the thrift store.
Provides workforce training to participants in soft skills and technical skills when applicable.
Qualifications and Requirements:
Education:
● High School Diploma, High School Equivalency Certificate, or GED.
Experience:
● Experience in pre-sorting, sorting, sizing, or hanging is desired.
Requirements:
· Able to use a computer/tablet to perform job duties.
· Must be able to work required overtime as assigned by the General Manager, including evening shifts and special events.
· The physical demands of this position include extensive standing and walking, lifting to 50 pounds regularly, and pushing and pulling bins, racks, and carts up to 1,000 pounds with assistance.
· You must be able to bend, stoop, crouch, and climb a step ladder approximately three feet in height to reach materials.
· You must be able to work in a retail and warehouse environment, including exposure to dust and fluctuating temperatures.
· You must express yourself verbally and accurately, loudly, or quickly convey verbal instructions.
· You must hear and understand speech in person, via telephone or other devices, and recognize work-associated sounds such as vehicle horns or emergency sirens.
· You must have near and far visual acuity and clear peripheral vision.
· Strong interpersonal skills.
· Proven ability to resolve issues calmly and efficiently.
· Servant leader.
· Quick learner and enjoys the challenge of taking on new assignments.
· Willingness to be a team player.
Staff members of The Foundry Ministries choose to participate in our grace-based environment by:
● Modeling Christ-like attributes and values through actions, words, and attitudes.
● Maintaining a safe, transparent, and healing environment based on grace, truth, love, trust, and authenticity without fear.
● Embracing the accountability process that leads to personal self-evaluation.
● Teaching and mentoring program participants, volunteers, and peers at every opportunity by using biblical precepts.
● Building healthy, loving, and compassionate relationships with program participants, volunteers, visitors, and staff while establishing healthy and safe boundaries
● Maintaining a personal lifestyle of integrity, honesty, and responsibility.
● Praying with program participants, volunteers, guests, and staff.
Our Core Values: The Foundry models excellence in:
· Everything we do, we do unto God.
· We are passionate about our work.
· We set others up for success.
· We continuously improve.
Candidates are subject to a pre-employment drug screen.
$18k-26k yearly est. 60d+ ago
The Foundry Ministries, Retail Operations Associate, Pelham Thrift Store
The Foundry Ministries, Inc. 3.8
Pelham, AL jobs
Job Description
The Foundry Mission:
The Foundry Mission:
The Foundry Ministries exists to restore hope and rebuild lives through Christ-centered recovery.
The Foundry Vision:
Permanently transformed lives through Christ-centered ministries.
Retail OperationsAssociate Position Summary:
The Retail OperationsAssociate is responsible for sorting, sizing, and hanging clothes on the sales floor. Additionally, the Associate is responsible for putting out all categories of merchandise as directed by the General Manager.
The Retail OperationsAssociate must hold to the mission, vision, and core values of The Foundry. The Associate must be willing to sign The Foundry's Statement of Faith. The Associate reports directly to the General Manager and is responsible for upholding the policies set forth by the Board of Directors. The responsibilities of the Associate include but are not limited to the duties defined in this responsibility description.
Responsibility Description
Retail Operations:
· Sorts and sizes clothing and other items into proper subcategories for placement on the sales floor.
● Places merchandise in the appropriate area on the sales floor.
● Ensures staff, program participants, and customers follow all store procedures and protocols.
● Responsible for consistently maintaining a neat, orderly, clean preparation area.
● Promotes teamwork within all thrift store departments, working cooperatively with all staff to attain overall goals.
● Ensures daily, weekly, and monthly production goals and metrics are met.
● Ensures that inventory is staged in designated areas.
● Performs other duties as the General Manager directs, including carry-out, donation dock, and sales associate.
Employment Readiness:
· Maintains program participant confidentiality at all times.
Assists in supervising, placing, training, and cross-training all program participants assigned to the thrift store.
Provides workforce training to participants in soft skills and technical skills when applicable.
Qualifications and Requirements:
Education:
● High School Diploma, High School Equivalency Certificate, or GED.
Experience:
● Experience in pre-sorting, sorting, sizing, or hanging is desired.
Requirements:
· Able to use a computer/tablet to perform job duties.
· Must be able to work required overtime as assigned by the General Manager, including evening shifts and special events.
· The physical demands of this position include extensive standing and walking, lifting to 50 pounds regularly, and pushing and pulling bins, racks, and carts up to 1,000 pounds with assistance.
· You must be able to bend, stoop, crouch, and climb a step ladder approximately three feet in height to reach materials.
· You must be able to work in a retail and warehouse environment, including exposure to dust and fluctuating temperatures.
· You must express yourself verbally and accurately, loudly, or quickly convey verbal instructions.
· You must hear and understand speech in person, via telephone or other devices, and recognize work-associated sounds such as vehicle horns or emergency sirens.
· You must have near and far visual acuity and clear peripheral vision.
· Strong interpersonal skills.
· Proven ability to resolve issues calmly and efficiently.
· Servant leader.
· Quick learner and enjoys the challenge of taking on new assignments.
· Willingness to be a team player.
Staff members of The Foundry Ministries choose to participate in our grace-based environment by:
● Modeling Christ-like attributes and values through actions, words, and attitudes.
● Maintaining a safe, transparent, and healing environment based on grace, truth, love, trust, and authenticity without fear.
● Embracing the accountability process that leads to personal self-evaluation.
● Teaching and mentoring program participants, volunteers, and peers at every opportunity by using biblical precepts.
● Building healthy, loving, and compassionate relationships with program participants, volunteers, visitors, and staff while establishing healthy and safe boundaries
● Maintaining a personal lifestyle of integrity, honesty, and responsibility.
● Praying with program participants, volunteers, guests, and staff.
Our Core Values: The Foundry models excellence in:
· Everything we do, we do unto God.
· We are passionate about our work.
· We set others up for success.
· We continuously improve.
Candidates are subject to a pre-employment drug screen.
$18k-26k yearly est. 27d ago
Pharmacy Operations Associate (Rotational Training Program) (Pittsburgh)
Blink Health 3.4
Pittsburgh, PA jobs
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us!
Program Overview:
Our Pharmacy OperationsAssociate Program is a structured, full-time, rotational program designed for individuals interested in launching a career in healthcare and pharmacy services. Over the course of the program, you will rotate through key operational areas within BlinkRx's closed-door pharmacy operations. In each rotation you will learn critical business functions and skill sets while getting hands-on experience, mentorship, and the opportunity to contribute meaningfully to our mission.
Upon successful completion of the program, you will be placed in a full-time role within the department that best matches your skills, interests, and organizational needs.
Program Qualifications:
High school diploma or GED equivalent. Associate or Bachelor degree is a plus
Strong attention to detail and accuracy
Ability to work in a fast-paced environment
Excellent communication and interpersonal skills
Patient-centric mindset characterized by a natural inclination for empathy, patience, and a strong desire to help others
Basic computer skills- proficient in using computer for day-to-day tasks like navigating browsers, entering data accurately, and working on multiple tabs
Ability to learn and adapt to new technologies
Key Responsibilities:
Enter and validate pharmacy-related data with accuracy and attention to detail
Collaborate with internal teams to resolve data entry issues and support prescription fulfillment
Engage with patients, providers, and insurers via phone and messaging to complete prescription processing steps
Learn and utilize BlinkRx's proprietary tools and technologies
Maintain patient privacy and adhere to security protocols
Complete assigned learning modules, performance evaluations, and project milestones
Rotational Areas May Include:
Pharmacy Data Entry & Verification: Ensuring the accuracy and completeness of prescription data
Prior Authorization Support: Complete and submit prior authorization forms
Provider/Patient/Insurer Communications: Conduct outbound calls with patients, providers, and insurers to resolve routine and new issues with patients, doctors and insurers
Location/Hours During Training
Full time, On-site role in Robinson Township (Pittsburgh)
10 am - 6 pm EST Mon - Fri, 7 to 10 weeks (mandatory training)
Location/Hours Post Training
Full time, On-site role in Robinson Township (Pittsburgh )
Shifts: Variable 8 hour shifts with start times between 7:30 am and 1:00 pm EST
Need to be open to rotating Saturday shifts
Program Start Month : February, 2026
Benefits
Medical, dental, and vision insurance plans that fit your needs
401(k) retirement plan
Daily meal stipend for onsite marketplace
Pre-tax transit benefits and free onsite parking
Why Join Us:
It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers.
We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$51k-91k yearly est. Auto-Apply 16d ago
Store Operations Associate CosmoProf 09170
SBH Health System 3.8
Naples, FL jobs
Job Title: Store OperationsAssociate Company: SBH Proposed Job Title: Date Evaluated: August 2024 Grade: STR Job Code: USA-0130SO; CAN-0130SO; PRI-0130SO Positions Reporting to this job: None Department: Store Operations Reports to (Title): Store Manager
Essential Function This paragraph is designed to identify the essential functions of the job. The summary will require only a few sentences and should answer the question: "why does this position exist?"
Supports a world class customer experience by leading the operations execution of the store. Assists the flow of product at all stages including inventory, receiving, product placement, backstock and re-stocking efficiency. Ensures all inventory processes are complete and accurate, and the store is maintained to meet Brand Standards.
Primary Duties Provide clear, concise statements using action verbs to describe what is done, with or for whom the action is taken and the purpose or outcome to be achieved. Responsibilities should be listed in order of percentage of time spent performing the actual duty.
60% Operations: Effectively support timely execution of shipment processing, including 48-hour turnaround from delivery, product placement, ASN acknowledgement, damages, inventory accuracy counts, transfers, and retention of all inventory management paperwork. Maintain brand standards and efficiency in stockroom. Keep sales floor, stock room, receiving, shipping, stock, supply, and employee areas clean and organized. Support planogram updates, monthly marketing merchandising floor sets, and price changes as needed. Maintain an exceptional front and back of house store appearance to provide a positive shopping experience for our customers. May open or close the store.
30% Inventory Management/Loss Prevention: Understand and effectively use available company technology and tools to support inventory processes and omni-channel shopping experience. Compliance with and knowledge of all safety and Loss Prevention policies. Compliance with all inventory control procedures & HAZMAT.
10% People: Always works well with others to get the job done in support of the customer and meeting the needs of the store which includes good attendance. Bring world class customer experience to life by providing an optimal customer experience, both external and internal. Support with on-boarding and training needs of new associates as needed. Is an advocate for diversity, inclusion and belonging.
Knowledge, Skills, and Abilities Indicate the minimum qualifications required to perform the job: work experience (including type of work and number of years required); education (including desired degree and field of study); specify certificate or license requirements.
• High School Diploma or equivalent
• Must 18 years of age or older
• 1 + years retail sales/customer service experience preferred
• Must be available to meet the scheduling needs of the business, including before or after business hours.
• Able to communicate with customers, co-workers and management in a clear and concise manner
• Ability to execute brand standards to support with customer service
• Can read and follow company guidelines outlined in Brand Standards
• Detail orientated
• Ability to lift and carry heavy boxes and place product on all shelves
• Can follow direction and perform other duties as assigned by Manager
Competencies / Attributes Indicate relative “qualitative” or other important aspects that would enhance the ability to perform the job. i.e., detail oriented, customer focused, team player, etc.
• Effective Communicator - Proactively and quickly making sense of complex issues; communicating complicated information simply. Excellent collaborator, exceptional verbal and written communication skills.
• Flexible, Agile, Adapter - Ability to pivot quickly and manage through change in a constantly evolving retail landscape. Strong organizational skills and strategic thinker in providing a clear direction and priorities top of mind.
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
□X Task Level High Departmental/Division Level High
□ Project Level High □ Consultative Level High
The amount of discretion or freedom this position has
X Strict Adherence to Guidelines
□ Interprets and Adapts Guidelines
□ Develops and Implements Guidelines
Working Conditions /Physical Requirements Indicate the normal working environment i.e., office, store, warehouse, etc. as well as any physical requirements required to perform the job duties (lifting requirement, dexterity, etc).
The position requires physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
$30k-45k yearly est. Auto-Apply 60d+ ago
Operations Associate
Southeast Asia Market, LLC 3.8
New York, NY jobs
OperationsAssociate Job Description We are seeking an experienced OperationsAssociate to manage a fleet of fifteen cargo vans, box trucks and up to thirty (30) team members. Team members will include drivers, warehouse personnel and any other logistics department personnel. The goal of the OperationsAssociate position is to assist the Operations Director and team to ensure that business operations is flowing smoothly through the entire shift.
The OperationsAssociate shall be responsible for:
Oversee and monitor our fleet via the logistics tracking system and track driver progress and performance;
Create or adjust routes on an as needed basis, based on business demand and available drivers on shift;
Resolve daily issues by assisting drivers resolve delivery issues. This includes but not limited to: setting up and mobilizing a rescue plan, vehicle accidents, vehicle breakdowns, locating customer's entrance and locating products on the truck;
Monitor drivers and their performance throughout the shift to ensure that all drivers are fully supported and deliveries made in a timely manner;
Ensure drivers follow accident protocols in the event of an accident whether it involves a third party member or not. Obtain statement and pictures from drivers when an accident has occurred;
Record and report any issues/information coming from the drivers as they complete deliveries to the sales team. (ie: delivery times/window, loading dock/entrance location, etc.);
Collaborate with the Purchasing team to make timely pick ups to restock our inventory;
Collaborate with the Sales team to make timely deliveries and all other customer service related matters;
Pick and pack any orders based on urgency and priority or as needed;
Receive and put-away any products that are delivered into the warehouse;
Process returns that come back from customers with drivers;
Ensure invoices and shipping documents are properly brought back from drivers' route.
Ensure drivers are clocking in and out in a timely manner as they return to the warehouse from their deliveries;
Routinely review routes with the Lead Driver and Operations Director to ensure that the routes provided are the most efficient with the goal to save on cost and deliver in a timely manner;
Provide coverage for other members of the Operations team on an as needed basis;
Enforce company's operational and food safety policies and procedures;
Any other assignments that may be assigned by the Operations Director;
Take and maintain inventory of all logistics and warehouse equipment;
Oversee the entire fleet of vehicles - organize and record maintenance logs for each vehicle to ensure all vehicles are in good standing condition;
Inspect all vehicles after they come back from deliveries to ensure no products/returns left on all the vehicles;
Make sure all vehicles have the required equipment and are functioning properly;
Data Collection to monitor and maintain warehouse and logistics department's personnel performance.
Preference:
3 Years experience in dispatching in a distribution business;
3 Years experience in supervising a crew in a warehouse environment;
Proven organizational skills.
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$42k-66k yearly est. 6d ago
Store Operations Associate - CosmoProf Springfield PA
SBH Health System 3.8
Springfield, PA jobs
Job Title: Store OperationsAssociate Company: SBH Proposed Job Title: Date Evaluated: August 2024 Grade: STR Job Code: USA-0130SO; CAN-0130SO; PRI-0130SO Positions Reporting to this job: None Department: Store Operations Reports to (Title): Store Manager
Essential Function This paragraph is designed to identify the essential functions of the job. The summary will require only a few sentences and should answer the question: "why does this position exist?"
Supports a world class customer experience by leading the operations execution of the store. Assists the flow of product at all stages including inventory, receiving, product placement, backstock and re-stocking efficiency. Ensures all inventory processes are complete and accurate, and the store is maintained to meet Brand Standards.
Primary Duties Provide clear, concise statements using action verbs to describe what is done, with or for whom the action is taken and the purpose or outcome to be achieved. Responsibilities should be listed in order of percentage of time spent performing the actual duty.
60% Operations: Effectively support timely execution of shipment processing, including 48-hour turnaround from delivery, product placement, ASN acknowledgement, damages, inventory accuracy counts, transfers, and retention of all inventory management paperwork. Maintain brand standards and efficiency in stockroom. Keep sales floor, stock room, receiving, shipping, stock, supply, and employee areas clean and organized. Support planogram updates, monthly marketing merchandising floor sets, and price changes as needed. Maintain an exceptional front and back of house store appearance to provide a positive shopping experience for our customers. May open or close the store.
30% Inventory Management/Loss Prevention: Understand and effectively use available company technology and tools to support inventory processes and omni-channel shopping experience. Compliance with and knowledge of all safety and Loss Prevention policies. Compliance with all inventory control procedures & HAZMAT.
10% People: Always works well with others to get the job done in support of the customer and meeting the needs of the store which includes good attendance. Bring world class customer experience to life by providing an optimal customer experience, both external and internal. Support with on-boarding and training needs of new associates as needed. Is an advocate for diversity, inclusion and belonging.
Knowledge, Skills, and Abilities Indicate the minimum qualifications required to perform the job: work experience (including type of work and number of years required); education (including desired degree and field of study); specify certificate or license requirements.
• High School Diploma or equivalent
• Must 18 years of age or older
• 1 + years retail sales/customer service experience preferred
• Must be available to meet the scheduling needs of the business, including before or after business hours.
• Able to communicate with customers, co-workers and management in a clear and concise manner
• Ability to execute brand standards to support with customer service
• Can read and follow company guidelines outlined in Brand Standards
• Detail orientated
• Ability to lift and carry heavy boxes and place product on all shelves
• Can follow direction and perform other duties as assigned by Manager
Competencies / Attributes Indicate relative “qualitative” or other important aspects that would enhance the ability to perform the job. i.e., detail oriented, customer focused, team player, etc.
• Effective Communicator - Proactively and quickly making sense of complex issues; communicating complicated information simply. Excellent collaborator, exceptional verbal and written communication skills.
• Flexible, Agile, Adapter - Ability to pivot quickly and manage through change in a constantly evolving retail landscape. Strong organizational skills and strategic thinker in providing a clear direction and priorities top of mind.
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
□X Task Level High Departmental/Division Level High
□ Project Level High □ Consultative Level High
The amount of discretion or freedom this position has
X Strict Adherence to Guidelines
□ Interprets and Adapts Guidelines
□ Develops and Implements Guidelines
Working Conditions /Physical Requirements Indicate the normal working environment i.e., office, store, warehouse, etc. as well as any physical requirements required to perform the job duties (lifting requirement, dexterity, etc).
The position requires physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
$37k-57k yearly est. Auto-Apply 60d+ ago
09304 Store Operations Associate
SBH Health System 3.8
Torrance, CA jobs
Job Title: Store OperationsAssociate Company: SBH Proposed Job Title: Date Evaluated: August 2024 Grade: STR Job Code: USA-0130SO; CAN-0130SO; PRI-0130SO Positions Reporting to this job: None Department: Store Operations Reports to (Title): Store Manager
Essential Function This paragraph is designed to identify the essential functions of the job. The summary will require only a few sentences and should answer the question: "why does this position exist?"
Supports a world class customer experience by leading the operations execution of the store. Assists the flow of product at all stages including inventory, receiving, product placement, backstock and re-stocking efficiency. Ensures all inventory processes are complete and accurate, and the store is maintained to meet Brand Standards.
Primary Duties Provide clear, concise statements using action verbs to describe what is done, with or for whom the action is taken and the purpose or outcome to be achieved. Responsibilities should be listed in order of percentage of time spent performing the actual duty.
60% Operations: Effectively support timely execution of shipment processing, including 48-hour turnaround from delivery, product placement, ASN acknowledgement, damages, inventory accuracy counts, transfers, and retention of all inventory management paperwork. Maintain brand standards and efficiency in stockroom. Keep sales floor, stock room, receiving, shipping, stock, supply, and employee areas clean and organized. Support planogram updates, monthly marketing merchandising floor sets, and price changes as needed. Maintain an exceptional front and back of house store appearance to provide a positive shopping experience for our customers. May open or close the store.
30% Inventory Management/Loss Prevention: Understand and effectively use available company technology and tools to support inventory processes and omni-channel shopping experience. Compliance with and knowledge of all safety and Loss Prevention policies. Compliance with all inventory control procedures & HAZMAT.
10% People: Always works well with others to get the job done in support of the customer and meeting the needs of the store which includes good attendance. Bring world class customer experience to life by providing an optimal customer experience, both external and internal. Support with on-boarding and training needs of new associates as needed. Is an advocate for diversity, inclusion and belonging.
Knowledge, Skills, and Abilities Indicate the minimum qualifications required to perform the job: work experience (including type of work and number of years required); education (including desired degree and field of study); specify certificate or license requirements.
• High School Diploma or equivalent
• Must 18 years of age or older
• 1 + years retail sales/customer service experience preferred
• Must be available to meet the scheduling needs of the business, including before or after business hours.
• Able to communicate with customers, co-workers and management in a clear and concise manner
• Ability to execute brand standards to support with customer service
• Can read and follow company guidelines outlined in Brand Standards
• Detail orientated
• Ability to lift and carry heavy boxes and place product on all shelves
• Can follow direction and perform other duties as assigned by Manager
Competencies / Attributes Indicate relative “qualitative” or other important aspects that would enhance the ability to perform the job. i.e., detail oriented, customer focused, team player, etc.
• Effective Communicator - Proactively and quickly making sense of complex issues; communicating complicated information simply. Excellent collaborator, exceptional verbal and written communication skills.
• Flexible, Agile, Adapter - Ability to pivot quickly and manage through change in a constantly evolving retail landscape. Strong organizational skills and strategic thinker in providing a clear direction and priorities top of mind.
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
□X Task Level High Departmental/Division Level High
□ Project Level High □ Consultative Level High
The amount of discretion or freedom this position has
X Strict Adherence to Guidelines
□ Interprets and Adapts Guidelines
□ Develops and Implements Guidelines
Working Conditions /Physical Requirements Indicate the normal working environment i.e., office, store, warehouse, etc. as well as any physical requirements required to perform the job duties (lifting requirement, dexterity, etc).
The position requires physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
$34k-52k yearly est. Auto-Apply 35d ago
Manufacturing Operations Associate
Applied Medical Distribution Corporation 4.4
Rancho Santa Margarita, CA jobs
Applied Medical is a new generation medical device company with a proven business model and commitment to innovation fueled by rapid business growth and expansion. Our company has been developing and manufacturing advanced surgical technologies for over 35 years and has earned a strong reputation for excellence in the healthcare field. Our unique business model, combined with our dedication to delivering the highest quality products, enables team members to contribute in a larger capacity than is possible in typical positions.
Position Description
As an OperationsAssociate, you will be responsible for learning and contributing in a cross-functional team environment while performing the following responsibilities:
* Learn about manufacturing operations by shadowing the different manufacturing plants and roles within production
* Complete on the job training and training workshops
* Learn and use SAP management systems (ERP/MRP)
* Perform manufacturing cost analyses, shop floor control, material requirements planning and production scheduling
* Identify and contribute to process improvement projects
* Develop capacity plans for current and future resource needs
* Train and shadow on the responsibilities of a Production Team Leader
Position Requirements
* Curiosity and interest in an operations and manufacturing career
* Initiative to drive change
* High level of flexibility and adaptability in a fast-paced environment
* Aptitude for problem-solving and data analysis
* Read, write, speak and communicate effectively with other team members, and comprehend work and safety instructions
Preferred
* 4-year degree in Business Administration or Operations and Supply Chain Management
* Intermediate to advanced Microsoft Excel skills
* Prior experience in SAP or other ERP data management systems
* Working knowledge of manufacturing and production, or process-driven work environments
Benefits
* Competitive compensation range: $24 - 28 / hour (California).
* Comprehensive benefits package.
* Training and mentorship opportunities.
* On-campus wellness activities.
* Education reimbursement program.
* 401(k) program with discretionary employer match.
* Generous vacation accrual and paid holiday schedule.
Please note that the compensation range may be adjusted in the future, and bonus and incentive compensation plans may apply.
Our total reward package reflects our commitment to employee growth and well-being, as we invest in your development and offer a range of benefits designed to enhance your career and life.
All compensation and benefits are subject to plan documents and written agreements.
Equal Opportunity Employer
Applied Medical is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), or sexual orientation, or any other status protected by federal, state or local laws in the locations where Applied Medical operates.
$24-28 hourly Auto-Apply 60d+ ago
Support Operator Associate
Advocate Health and Hospitals Corporation 4.6
Albemarle, NC jobs
Department:
13366 Enterprise Revenue Cycle - Switchboard: Stanly
Status:
Part time
Benefits Eligible:
No
Hours Per Week:
16
Schedule Details/Additional Information:
Every other weekend with alternating Friday and Monday. 16 hrs per week parttime.
Pay Range
$18.50 - $27.75Essential Functions
Answers incoming calls in a busy call center environment.
Performs basic call processing functions by meeting monitoring expectations, and successful completion of all training evaluations.
Access pertinent information using Xtend Communications windows based software with, or without ACD integration.
Responds to alarms, pages, messages, and codes and contacts personnel through beeper paging, intercom announcements, and phone calls as indicated by the situation.
Problem-solves and handle stressful situations.
Issues patient phone numbers, conditions, or general information in accordance with HIPAA guidelines.
Assists in maintaining logbooks and other documents and forms.
Physical Requirements
Works in a fast-paced call center environment with constant telephone ringing and distractions. Works in a sitting position must of day. This position requires high degree of proficiency in verbal and written communications. Must be able to work weekends, holidays and overtime as required. Must be available for occasional callback support. Must be able to handle multiple lines, type, reach, read various prints and alarm panels at a distance of two to three feet, and work through loud noises.
Education, Experience and Certifications
High School Diploma or GED required. Previous experience with phone work or customer service is preferred. There is a multi-week training program for main number answering, and to learn operation of the paging function and emergency code and alarm handling.
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
$18.5-27.8 hourly Auto-Apply 60d+ ago
MEP Associate: Preconstruction & Operations - Choate Construction (Atlanta, GA)
Oak Grove Search 3.9
Charlotte, NC jobs
MEP Associate: Preconstruction & Operations - (Charlotte, NC)
Join a leading construction company and shape the future of the Charlotte skyline!
As an MEP Associate, you'll play a vital role in our Preconstruction and Operations team, providing technical expertise across complex building systems. You'll collaborate with designers, engineers, and field teams to ensure efficient project delivery from concept to completion.
Responsibilities:
Lead MEP coordination, design assistance, and commissioning.
Prepare detailed MEP scopes, analyses, and accurate project estimates.
Manage bid evaluations and tabulations.
Ensure adherence to building and MEP codes.
Qualifications:
4+ years of experience in MEP trades (ME, EE, or Plumbing)
Proven track record in preconstruction and project execution
Proficiency in MEP engineering software and construction practices
Excellent communication, collaboration, and problem -solving skills
Benefits:
Highly competitive salary and benefits package
Annual profit sharing that adds a significant amount to total annual compensation
A clear career track with ongoing professional development, training, and exposure to diverse projects and responsibilities that interest you
Generous holiday and PTO policy
To Apply:
Submit your resume and cover letter online.
$26k-34k yearly est. 60d+ ago
Clinical Operations Associate Director (Oncology / Biotechnology)
Exelixis Inc. 4.9
Alameda, CA jobs
SUMMARY/JOB PURPOSE: Located in Alameda, CA and will provide relocation assistance The Clinical OperationsAssociate Director combines end-to-end design, execution, and reporting of oncology clinical trials with leadership in study teams and across matrix teams. This position is accountable for planning and leading the delivery of studies to time, quality, budget, company standards and scientific requirements as outlined in the clinical study protocol. This involves generating robust and accelerated delivery plans (with a focus on performance) and delivering these to target or stretch thresholds. The Clinical OperationsAssociate Director is the Study Delivery Lead (SDL). The SDL is the study accountable person and the studies may span oncology products from early through to late phase of development and include delivery through one or more of in-house, outsourced and alliance delivery models. This role is highly visible within Global Clinical Operations and in the Product Matrix Teams. The SDL is the leader of the Study Delivery Team (SDT).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Accountable for the global study delivery strategy (e.g., country selection, diversity, patient engagement strategy, recruitment plan, etc.) and for overall study deliverables.
* Guide assessment, selection, engagement, management, and oversight of appropriate vendors.
* Assure consent with ICH/GCP guidelines, all applicable laws and regulations, and Exelixis SOPs, for all products and services delivered for their designated studies.
* Responsible for making decisions that balance risk/benefit with clear understanding of impact on the study and project; takes action to mitigate risk where appropriate.
* Collaborate with matrix partners, Clinical Operations Program Lead and/or manager to develop and manage study level budget within project allocation.
* Responsible for the preparation of materials for internal governance and / or financial review cycles.
* Actively partner to build relationships and collaborate with aligned staff in other functions.
* Encourage others within matrix and line teams to seek alternative perspectives and develop solutions.
* Lead and conduct investigator meetings and other study related meetings and participate in governance meetings as necessary.
* Identify and communicate resource gaps for assigned studies.
* Lead risk management and quality efforts to ensure study compliance and continual inspection readiness.
* Lead/contribute to ways of working and process improvement initiatives.
* Provide expert clinical operational input into protocol development.
* Partner with Data Management and Clinical Sciences to develop the data cleaning strategy for the study.
* As the SDL, lead the SDT and actively partner to build relationships and collaborate with SDT
* Work with the appropriate functions to develop patient centric documents and address patient burden.
* Contribute to and engage Clinical Operations staff in process development, innovative problem solving, training initiatives as needed
* Provide proactive and consistent oversight of CRO and vendor performance
* Support Clinical Operations Program and / or Indication Lead with key study level status updates, with a particular focus on delivery to corporate and project level objectives.
SUPERVISORY RESPONSIBILITIES:
* None, but as a Study Delivery Lead, this role will mentor junior Clinical Operations staff.
EDUCATION/EXPERIENCE/KNOWLEDGE & SKILLS:
Education/Experience:
* BS/BA and a minimum of 11 years of related experience; or,
* MS/MA degree in related discipline and a minimum of 9 years of related experience; or,
* PhD/PharmD in biological sciences or related field and a minimum of 5 years of related experience; or,
* Equivalent combination of education and experience.
Experience/The Ideal for Successful Entry into Job:
* Experience in Biotech/Pharmaceutical industry preferred.
* Management experience including outsourcing to Contract Research Organizations (CROs).
Knowledge/Skills:
* Extensive clinical development experience with at least 6 years as a global study leader with proven experience in driving operational study delivery to time, cost, and quality within the pharmaceutical / biotech industry or CRO environment.
* Proven operational experience of leading high performing global study teams in Oncology clinical trials.
* Proactively identify and resolve issues to ensure timely study delivery to quality, timelines, and budget.
* Excellent leadership skills, influencing and negotiation skills.
* Demonstrated experience leading in the matrix environment to deliver projects, develop clinical plans and manage change.
* In-depth knowledge of either study management or data management and knowledge of essential global regulatory guidelines and ICH/GCP.
* Proven experience working with investigators, external experts and regulatory agencies and oversight of Contract Research Organizations and third-party vendors including realigning with CRO partners when deliverables are at risk, negotiating solutions and leading After Action Reviews to share lessons learned.
* Ability to establish and build internal and external relationships at all levels in a highly dynamic and matrixed environment.
* Excellent project management skills and budget management skills.
* Possess competent written skills and experienced in authoring patient facing materials, study procedures manuals, pharmacy manuals, and informed consent forms.
* Uses broad expertise or unique knowledge and skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways.
* Interprets, executes and recommends modifications to companywide policies and/or divisional programs. May establish organizational policies in a major segment of the company.
* Has extensive knowledge of other related disciplines.
* Applies strong analytical and business communication skills.
JOB COMPLEXITY:
* Has an in-depth knowledge of the functional area, business strategies and the company's goals.
* Exercises separate judgment in methods, techniques and evaluation of criteria for obtaining results.
* Creates formal networks involving coordination among groups.
* Analyzes cross organizational processes and escalates issues and risks to upper management
* Ability to establish and build internal and external relationships at all levels in a highly dynamic and matrixed environment, showing conflict management and negotiation skills
* Highly developed communication skills appropriate to the target audience, promoting effective decision-making
* Uses all available tools to track, oversee and communicate appropriately all aspects of project status and any issues to all key stakeholders
* Effective influencing and stakeholder management skills at all levels of the organization
DESIRED BEHAVIORS:
* Approaches problems and solutions with an enterprise mindset, considering broad impact to portfolio, regional and global functions
* Ability to study, analyze and understand new situations and business problems and identify appropriate solutions
* Curious in planning; agile in execution
* Operationally excellent and drives others towards excellence
* Resilient in the context of a rapidly changing environment
* Organized with a systematic approach to prioritization
EXHIBITS EXELIXIS LEADERSHIP COMMITMENTS:
* We drive for results, so patients can survive and thrive.
* We are resilient in the face of adversity, and tireless in advancing our science.
* We celebrate our long history of prolific drug discovery and rigorous drug development.
* We unite to launch innovative medicines for difficult-to-treat cancers.
* We exist to give people hope - one drug, one patient at a time.
* We are Exelixis.
LIVES THE EXELIXIS CORE VALUES DAILY:
* Be Exceptional (Take the right action and lead others to do the right thing at the right time in the right way),
* Exceed Together (Apply rigor, resourcefulness, and respect to maximize opportunities and deliver impactful results)
* Excel for Patients (Innovate to design solutions and remove barriers to show how much we care)
WORKING CONDITIONS:
* Travel may be required up to 20% in support of clinical study activities
#LI-JD1
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The base pay range for this position is $190,000 - $269,500 annually. The base pay range may take into account the candidate's geographic region, which will adjust the pay depending on the specific work location. The base pay offered will take into account the candidate's geographic region, job-related knowledge, skills, experience and internal equity, among other factors.
In addition to the base salary, as part of our Total Rewards program, Exelixis offers comprehensive employee benefits package, including a 401k plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. Employees are also eligible for a discretionary annual bonus program, or if field sales staff, a sales-based incentive plan. Exelixis also offers employees the opportunity to purchase company stock, and receive long-term incentives, 15 accrued vacation days in their first year, 17 paid holidays including a company-wide winter shutdown in December, and up to 10 sick days throughout the calendar year.
DISCLAIMER
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
$63k-112k yearly est. Auto-Apply 8d ago
Clinical Operations Associate Director (Oncology / Biotechnology)
Exelixis 4.9
Alameda, CA jobs
SUMMARY/JOB PURPOSE:
** Located in Alameda, CA and will provide relocation assistance
The Clinical OperationsAssociate Director combines end-to-end design, execution, and reporting of oncology clinical trials with leadership in study teams and across matrix teams. This position is accountable for planning and leading the delivery of studies to time, quality, budget, company standards and scientific requirements as outlined in the clinical study protocol. This involves generating robust and accelerated delivery plans (with a focus on performance) and delivering these to target or stretch thresholds. The Clinical OperationsAssociate Director is the Study Delivery Lead (SDL). The SDL is the study accountable person and the studies may span oncology products from early through to late phase of development and include delivery through one or more of in-house, outsourced and alliance delivery models. This role is highly visible within Global Clinical Operations and in the Product Matrix Teams. The SDL is the leader of the Study Delivery Team (SDT).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
· Accountable for the global study delivery strategy (e.g., country selection, diversity, patient engagement strategy, recruitment plan, etc.) and for overall study deliverables.
· Guide assessment, selection, engagement, management, and oversight of appropriate vendors.
· Assure consent with ICH/GCP guidelines, all applicable laws and regulations, and Exelixis SOPs, for all products and services delivered for their designated studies.
· Responsible for making decisions that balance risk/benefit with clear understanding of impact on the study and project; takes action to mitigate risk where appropriate.
· Collaborate with matrix partners, Clinical Operations Program Lead and/or manager to develop and manage study level budget within project allocation.
· Responsible for the preparation of materials for internal governance and / or financial review cycles.
· Actively partner to build relationships and collaborate with aligned staff in other functions.
· Encourage others within matrix and line teams to seek alternative perspectives and develop solutions.
· Lead and conduct investigator meetings and other study related meetings and participate in governance meetings as necessary.
· Identify and communicate resource gaps for assigned studies.
· Lead risk management and quality efforts to ensure study compliance and continual inspection readiness.
· Lead/contribute to ways of working and process improvement initiatives.
· Provide expert clinical operational input into protocol development.
· Partner with Data Management and Clinical Sciences to develop the data cleaning strategy for the study.
· As the SDL, lead the SDT and actively partner to build relationships and collaborate with SDT
· Work with the appropriate functions to develop patient centric documents and address patient burden.
· Contribute to and engage Clinical Operations staff in process development, innovative problem solving, training initiatives as needed
· Provide proactive and consistent oversight of CRO and vendor performance
· Support Clinical Operations Program and / or Indication Lead with key study level status updates, with a particular focus on delivery to corporate and project level objectives.
SUPERVISORY RESPONSIBILITIES:
· None, but as a Study Delivery Lead, this role will mentor junior Clinical Operations staff.
EDUCATION/EXPERIENCE/KNOWLEDGE & SKILLS:
Education/Experience:
· BS/BA and a minimum of 11 years of related experience; or,
· MS/MA degree in related discipline and a minimum of 9 years of related experience; or,
· PhD/PharmD in biological sciences or related field and a minimum of 5 years of related experience; or,
· Equivalent combination of education and experience.
Experience/The Ideal for Successful Entry into Job:
· Experience in Biotech/Pharmaceutical industry preferred.
· Management experience including outsourcing to Contract Research Organizations (CROs).
Knowledge/Skills:
· Extensive clinical development experience with at least 6 years as a global study leader with proven experience in driving operational study delivery to time, cost, and quality within the pharmaceutical / biotech industry or CRO environment.
· Proven operational experience of leading high performing global study teams in Oncology clinical trials.
· Proactively identify and resolve issues to ensure timely study delivery to quality, timelines, and budget.
· Excellent leadership skills, influencing and negotiation skills.
· Demonstrated experience leading in the matrix environment to deliver projects, develop clinical plans and manage change.
· In-depth knowledge of either study management or data management and knowledge of essential global regulatory guidelines and ICH/GCP.
· Proven experience working with investigators, external experts and regulatory agencies and oversight of Contract Research Organizations and third-party vendors including realigning with CRO partners when deliverables are at risk, negotiating solutions and leading After Action Reviews to share lessons learned.
· Ability to establish and build internal and external relationships at all levels in a highly dynamic and matrixed environment.
· Excellent project management skills and budget management skills.
· Possess competent written skills and experienced in authoring patient facing materials, study procedures manuals, pharmacy manuals, and informed consent forms.
· Uses broad expertise or unique knowledge and skills to contribute to development of company objectives and principles and to achieve goals in creative and effective ways.
· Interprets, executes and recommends modifications to companywide policies and/or divisional programs. May establish organizational policies in a major segment of the company.
· Has extensive knowledge of other related disciplines.
· Applies strong analytical and business communication skills.
JOB COMPLEXITY:
· Has an in-depth knowledge of the functional area, business strategies and the company's goals.
· Exercises separate judgment in methods, techniques and evaluation of criteria for obtaining results.
· Creates formal networks involving coordination among groups.
· Analyzes cross organizational processes and escalates issues and risks to upper management
· Ability to establish and build internal and external relationships at all levels in a highly dynamic and matrixed environment, showing conflict management and negotiation skills
· Highly developed communication skills appropriate to the target audience, promoting effective decision-making
· Uses all available tools to track, oversee and communicate appropriately all aspects of project status and any issues to all key stakeholders
· Effective influencing and stakeholder management skills at all levels of the organization
DESIRED BEHAVIORS:
· Approaches problems and solutions with an enterprise mindset, considering broad impact to portfolio, regional and global functions
· Ability to study, analyze and understand new situations and business problems and identify appropriate solutions
· Curious in planning; agile in execution
· Operationally excellent and drives others towards excellence
· Resilient in the context of a rapidly changing environment
· Organized with a systematic approach to prioritization
EXHIBITS EXELIXIS LEADERSHIP COMMITMENTS:
· We drive for results, so patients can survive and thrive.
· We are resilient in the face of adversity, and tireless in advancing our science.
· We celebrate our long history of prolific drug discovery and rigorous drug development.
· We unite to launch innovative medicines for difficult-to-treat cancers.
· We exist to give people hope - one drug, one patient at a time.
· We are Exelixis.
LIVES THE EXELIXIS CORE VALUES DAILY:
· Be Exceptional (Take the right action and lead others to do the right thing at the right time in the right way),
· Exceed Together (Apply rigor, resourcefulness, and respect to maximize opportunities and deliver impactful results)
· Excel for Patients (Innovate to design solutions and remove barriers to show how much we care)
WORKING CONDITIONS:
· Travel may be required up to 20% in support of clinical study activities
#LI-JD1
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The base pay range for this position is $190,000 - $269,500 annually. The base pay range may take into account the candidate's geographic region, which will adjust the pay depending on the specific work location. The base pay offered will take into account the candidate's geographic region, job-related knowledge, skills, experience and internal equity, among other factors.In addition to the base salary, as part of our Total Rewards program, Exelixis offers comprehensive employee benefits package, including a 401k plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. Employees are also eligible for a discretionary annual bonus program, or if field sales staff, a sales-based incentive plan. Exelixis also offers employees the opportunity to purchase company stock, and receive long-term incentives, 15 accrued vacation days in their first year, 17 paid holidays including a company-wide winter shutdown in December, and up to 10 sick days throughout the calendar year.
DISCLAIMER
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
$63k-112k yearly est. Auto-Apply 9d ago
Deployment Operations Associate
Peregrine 4.4
San Francisco, CA jobs
Role As an early Deployment Operations team member at Peregrine, you will refine, scale, and automate the operational frameworks that keep our front-line implementation teams running smoothly-from resource planning to project tracking to knowledge management. Our Deployment Strategy team will be your core constituency, and the ultimate end-goal of the projects under your purview will be to uplift this team to deliver epic outcomes for our customers. To achieve this, you will regularly interface with other functions-like Business Development, Marketing, Product, and Engineering-to ensure our fast-growing organization has the infrastructure and visibility it needs to deliver for customers at scale.
This role is about taking established processes from 1 to 5+, infusing more automation and self-service, and proactively anticipating new operational challenges as we expand across multiple geographies and product lines. If you love orchestrating complex, cross-functional workflows, resourcefully and gracefully problem-solving ambiguous challenges, creating order out of chaos, and enabling others to focus on high-impact mission-driven work, we'd love to meet you.
As a Deployment OperationsAssociate, you will:
* Scale and systematize operational frameworks ranging from enhancing existing resource-allocation methods to identifying high-leverage opportunities for automations across channels and tools
* Develop and maintain dashboards that offer real-time insights into project health, staffing needs, and technical integrations-ensuring leadership and stakeholders can make informed decisions quickly
* Organize and facilitate regular operational forums (e.g., regional performance reviews, cross-team syncs) owning action-oriented agendas, meeting outcomes, and follow-up activities
* Keep a pulse on new friction points as Peregrine scales geographically and across product offerings-proposing scalable solutions and owning end-to-end solutions before they become bottlenecks
What we look for
* 1-3+ years in management consulting or operations; experience in a high-growth or startup context strongly preferred
* Proficiency in Excel, with the ability to do light scripting
* Demonstrated ability to turn feedback and data into living process documentation or SOPs
* A bachelor's degree (or equivalent) in a related field (business, engineering, or similar) is preferred
* Located in San Francisco and willing/able to work in the office in a hybrid capacity
Salary Range: $105,000 - $155,000 Annually + Benefits + Equity (if applicable) + Bonus (if applicable)
Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific work location. Information on the benefits offered is here.
$30k-40k yearly est. Auto-Apply 37d ago
AMBULATORY PRODUCT OPERATIONS COORD
Moffitt Cancer Center 4.9
Tampa, FL jobs
At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been recognized on the 2023 Forbes list of America's Best Large Employers and America's Best Employers for Women, Computerworld magazine's list of 100 Best Places to Work in Information Technology, DiversityInc Top Hospitals & Health Systems and continually named one of the Tampa Bay Time's Top Workplace. Additionally, Moffitt is proud to have earned the prestigious Magnet designation in recognition of its nursing excellence. Moffitt is a National Cancer Institute-designated Comprehensive Cancer Center based in Florida, and the leading cancer hospital in both Florida and the Southeast. We are a top 10 nationally ranked cancer center by Newsweek and have been nationally ranked by U.S. News & World Report since 1999.
Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. Join our committed team and help shape the future we envision.
Summary
Summary
The Ambulatory Operations Coordinator provides advanced coordination and administrative support for all ambulatory operations, including vendor performance, records accuracy, and process improvement. The Coordinator serves as the first point of contact for escalated vendor issues, monitors key performance indicators (KPIs), and collaborates with internal teams to ensure timely, high-quality completion of patient record collection, pathology, and imaging needs. This role also supports project based initiatives within the Ambulatory Operations team, providing feedback on process improvement and data accuracy.
This is an onsite role within Ambulatory Administrative Offices and may require travel to satellite locations based on project assignments.
Responsibilities
Vendor and Record Coordination
* Serve as the primary point of contact for vendor communication and issue escalation.
* Monitor vendor KPIs, track service-level compliance, and support quality audits.
* Coordinate escalated requests for successful resolution in accordance with departmental standards.
Operational Workflow and Process Improvement
* Identify workflow gaps and collaborate with Manager, Ambulatory Operations and Liaison to recommend process improvements.
* Support new initiatives, pilot programs, and technology implementations to improve patient access and operational efficiency.
Customer Service and Escalation Management
* Provide excellent communication and service to internal and external stakeholders.
* Handle escalated issues from clinics or vendors, ensuring timely resolution and clear communication of next steps.
Data Management and Reporting
* Ensure data accuracy across systems by auditing record completion and vendor productivity reports.
* Assist with data entry, verification, and report generation to track team performance.
Team Support and Collaboration
* Support cross-functional teams and participate in project workgroups related to ambulatory initiatives.
* Collaborate with internal partners such as IT, Clinical Operations, and Access Management to ensure alignment.
Credentials and Qualifications
* High School Diploma/GED
* Minimum of three (3) years of experience in healthcare operations or vendor support.
Preferred:
* Associate's Degree in Healthcare Administration, Business, or a related field of study
* Medical Records, Healthcare Administration, Scheduling, Medical Assistant or Process Improvement certification
Share:
$52k-94k yearly est. 25d ago
Associate Product Operations
Everlywell 4.1
Austin, TX jobs
Job DescriptionGetting a lab test used to mean taking time off work, sitting in a waiting room, and hoping your doctor ordered the right thing. We changed that. Everlywell pioneered at-home lab testing and has since expanded into in-person diagnostics, telehealth, and AI-powered health guidance. We've helped millions of people understand their health on their own terms - from hormone levels to heart health to food sensitivities to sexual health. And we're just getting started.
Today, we power diagnostics for consumers, major health plans, and enterprise partners. Our platform handles everything from test fulfillment to clinical review to results delivery - and increasingly, uses AI to help people figure out what to test and what to do next.
We're a product-driven company solving real problems in a deeply broken system. If you want to build things that matter, at a company that ships fast and reaches millions, keep reading.
Product Ops is the connective tissue that keeps our product organization running. You'll work directly with the Director of Product to coordinate across five platform teams, keep JIRA clean, track cross-functional dependencies, and ensure nothing falls through the cracks.
This is an operational role, not a traditional PM path. You'll be the person who makes sure the machine works - tracking commitments, surfacing blockers, coordinating launches, and keeping stakeholders informed. If you love systems, organization, and making teams more effective, this is your job.
You'll be responsible for:
JIRA hygiene - tickets are groomed, labeled, and tracked
Cross-platform coordination - dependencies are visible, handoffs are clean
Launch coordination - GTM checklists, stakeholder alignment, nothing gets missed
Reporting - status updates, dashboards, leadership visibility Process improvement - identifying friction and fixing it
Why this role is exciting:
High leverage: you'll make five teams more effective
Visibility: you'll work directly with the Director of Product and cross-functional leadership
Impact: launches will go smoother, teams will move faster because of your work
Growth: strong foundation for product ops, program management, or product management paths
What success looks like in your first year:
Establish JIRA standards and hygiene practices across all platform teams
Own launch coordination for multiple cross-functional initiatives
Build reporting and dashboards that leadership actually uses
Become the person teams rely on to know what's happening across the org
Identify and fix at least two operational pain points that slow teams down
What we're looking for:
2-3 years in product operations, program management, project management, or a similar coordination role
Strong JIRA skills - you know your way around epics, sprints, workflows, and reporting
Excellent organizational skills - you track dozens of threads without dropping any
Clear written communication - status updates, process docs, stakeholder emails
Comfort working across teams - you can build relationships with engineering, design, clinical, marketing
Bias toward action - you fix problems, not just flag them
Even better if you have:
Experience in healthcare, healthtech, or regulated industries
Exposure to product management workflows and terminology
Background with other project tools (Asana, Monday, Notion, Confluence)
Data skills - SQL, spreadsheets, dashboard building
Startup or scale-up experience where you wore multiple hats
You'll thrive here if:
You find satisfaction in making things run smoothly
You're detail-oriented but can prioritize what matters
You're proactive - you spot gaps before they become problems
You like being the person who knows what's going on
You're excited about healthcare, not just looking for any ops role
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$66k-118k yearly est. 28d ago
Evening Operations Associate
Jubilee Ministries Inc. 3.9
Lebanon, PA jobs
Job DescriptionDescription:
We exist to serve those affected by incarceration by being Ambassadors of Life Change through the Gospel of Jesus Christ.
Jubilee Ministries is a privately funded 501(c)3 non-profit Christian ministry. We consider every position to be essential in the fulfillment of our Mission Statement. As such, each employee must have a relationship with Jesus Christ as their personal Savior and Lord.
Why Join Us?
Positive and Faith-filled work environment
Work for a meaningful purpose
Support Life Change through the Gospel of Jesus Christ
Make a real difference behind the scenes
Be part of a mission-driven team
Daily Prayer and Devotions with your Co-workers
Small, tight-knit team
Set schedules
What You'll Do
Process salable items from non-salable items according to the specific department in preparation for shipment to retailers.
Assist in keeping the working area safe, clean, and organized.
Be part of staff meetings and team building.
Exemplify Jubilee's Mission Statement, Core Values, Statement of Faith, Position Statements, and Employee Code of Conduct
Who You Are
Have a heart for service and alignment with our Christian values
Hands-on Problem-Solver
Attention to Detail
Most Reliable
Hard worker
The Details
Schedule: Monday - Friday
Hours:
4:00 to 8:00 pm
Compensation: $14.30/hour
Benefits (Varies for Full & Part-Time):
Paid Time Off
Staff Devotions
403b Retirement Plans
Requirements: