Practice Manager, Data Science, AI & ML- US
Remote Rackspace job
Job Summary: Practice Managers are expected to be subject matter experts capable of leading a group of like-minded Rackers in the Data science, AI and ML practice. This role includes both deliveries in a Professional Services Data Science Architect or an SME role on customer engagements as well a commitment to ensuring the overall success of the practice as a leader.
As an experienced Data Science Practice Manager who understands how to run successful professional services engagements, you will help drive projects that deliver successful outcomes for customers wanting to do Data science and AI/Ml projects. Successful candidates will have demonstrated the ability to think strategically about businesses, create technical definitions around customer objectives in complex situations, develop solutions and strategies, motivate & mobilize resources, provide technical guidance, and deliver results. The ability to connect technology with measurable business value is a critical component to be successful in this role. We seek team members who are self-motivated, driven, collaborative, and passionate about deep cloud adoption and technology in general.
As a manager, you will have a steam of direct reports that include Data Science Architects, Data Scientists, ML engineers who you will mentor and assist with their development. In addition to managing your direct reports, you will act as a leader within the practice, supporting objectives such as overall quality and efficiency of our delivery, supporting sales teams with shaping and reviewing opportunities, creating growth strategies for practice, and building and maintaining AWS alliance and partner relationships. Support operational tasks such as resourcing support or hiring and onboarding new Rackers. Strong communication skills, the ability to lead and inspire others, and emotional intelligence are critical to your success in this role. Work Location: Remote Key Responsibilities:
As a Practice Manager, you will be technically focused but also will understand business planning implementation
Be the lead technical liaison between customers and engineering resources.
Provide tactical scope and work directly with the business representatives/customers to understand the requirements driving the need for a solution to be developed
Lead teams of both business and technical colleagues throughout the course of the project, and communicate with each of them effectively
Ensure that all the appropriate questions are asked and verify that nothing crucial to the success of the project is overlooked
Be an AI and ML evangelist by educating a variety of customers on the value of data science and AI Solutions.
Help customers transition to the cloud in a high-value migration approach that leverages best-of-breed designs and practices delivered in an agile model.
You will play an active role in delivering modern AI and ML solutions for clients, including generative AI, cognitive computing, and cloud services
Establish credibility and build impactful relationships with our customers to enable them to be cloud and Data science and AI advocates
Lead and participate in deep solutions and architectural discussions to build confidence and ensure customer success when building platforms and services on the AWS platform.
Conduct deep-dive “hands-on” education/training sessions to transfer knowledge to customers interested in AWS and to ensure our Rackers are up to date
Attend and present valuable information at Industry Events
Collaborate in setting up Go to Market strategies for Data science and AI.
Traveling up to 50% of the time
Hold regular 1:1 meetings with direct members of your team to share feedback, provide an avenue for trusted communications, and help with their career development.
Foster an aspirational working culture within team
Own practice Growth & Productivity
Provide coaching for team members and help establish and track goals
Act as a communication conduit to provide information to the practice membership
Create sources of feedback for practice members to promote consistent quality of delivery and support the professional development of practice members
Work with presales architects on designing and validating proposals and SOWs to ensure high-quality and deliverable engagements to drive successful outcomes for customers
Support tasks related to hiring including interviewing, supporting provisioning and evaluation of technical assignments, and onboarding new Rackers
Understand metrics of how the practice is performing and support initiatives to improve our operations and effectiveness
Identify and drive internal initiatives for the practice related to offer development, improving operations, improving our standard operating process, development of reusable delivery artifacts, and promoting knowledge within the organization
Qualifications:
12+ years of experience in customer-facing software/technology, data analysis, or consulting.
Minimum 7+ years of experience architecting and building Data science and AI solutions.
Minimum 6+ years of experience with AWS or other public cloud Data Science solutions
In-depth understanding and professional experience with AWS Data Analytics and AI/ML Services
Demonstrated knowledge of software development tools and methodologies
Solid understanding of agile methodologies
Master or Ph.D. in Computers and/or Data Science.
AWS, Azure or GCP Certified ML Certified Specialist
Discover your inner Racker: Racker Life$213,300.00- $213,900.00“Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,300/year in our lowest geographic market up to $213,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Learn more about benefits at Rackspace.”
Information on benefits offered is here.
About Rackspace TechnologyWe are the multi-cloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
#LI - RL1#US-Remote#Rackspace
Auto-ApplyAI Model Serving Specialist
Remote Rackspace job
Role Purpose Enable enterprise customers to operationalize AI workloads by deploying and optimizing model-serving platforms (e.g., NVIDIA Triton, vLLM, KServe) within Rackspace's Private Cloud and Hybrid environments. This role bridges AI engineering and platform operations, ensuring secure, scalable, and cost-efficient inference services.
Key Responsibilities : -Model Deployment & Optimization Package and deploy ML/LLM models on Triton, vLLM, or KServe within Kubernetes clusters. Tune performance (batching, KV-cache, TensorRT optimizations) for latency and throughput SLAs.
Platform Integration Work with VMware VCF9, NSX-T, and vSAN ESA to ensure GPU resource allocation and multi-tenancy. Implement RBAC, encryption, and compliance controls for sovereign/private cloud customers.
API & Service Enablement Integrate models with Rackspace's Unified Inference API and API Gateway for multi-tenant routing. Support RAG and agentic workflows by connecting to vector databases and context stores.
Observability & FinOps Configure telemetry for GPU utilization, request tracing, and error monitoring. Collaborate with FinOps to enable usage metering and chargeback reporting.
Customer Engineering Support Assist solution architects in onboarding customers, creating reference patterns for BFSI, Healthcare, and other verticals. Provide troubleshooting and performance benchmarking guidance.
Continuous Improvement Stay current with emerging model-serving frameworks and GPU acceleration techniques. Contribute to reusable Helm charts, operators, and automation scripts.
Required Skills & Experience
Hands-on experience with NVIDIA Triton, vLLM, or similar serving stacks.
Strong knowledge of Kubernetes, GPU scheduling, and CUDA/MIG.
Familiarity with VMware VCF9, NSX-T networking, and vSAN storage classes.
Proficiency in Python and containerization (Docker).
Understanding of observability stacks (Prometheus, Grafana) and FinOps principles.
Exposure to RAG architectures, vector DBs, and secure multi-tenant environments.
Excellent problem-solving and customer-facing communication skills.
Preferred Certifications
NVIDIA Certified Professional (AI/ML)
Kubernetes Administrator (CKA)
VMware VCF Specialist
Rackspace AI Foundations (internal)
KPI's
Model deployment success rate and SLA compliance.
Latency/throughput benchmarks per SKU.
Customer satisfaction (NPS) for AI services.
Efficiency in GPU utilization and cost optimization.
Physical Demands
General office environment: no special physical demands required.
May require long periods of sitting and viewing a computer monitor.
Schedule flexibility to include working weekends and/or evenings and holidays as required by the business for 24/7 operations.
Travel
As per business needs
Sponsorship
This role is not sponsorship eligible
Candidates need to be legally allowed to work in the US for any employer
#LI-VM1#LI-US
"Remote postings are limited to candidates residing within the country specified in the posting location"
About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
Auto-ApplySr. Field Events Marketing Specialist
Remote job
About the Role:
We are seeking a dynamic, hands-on Sr. Field Events Marketing Specialist to serve as a tactical executor and strategic planner of SailPoint-led and 3rd-party regional field events across US East & Canada in alignment and to support regional Field Marketing strategies, campaigns, and programs. This role calls for an agile, self-starter marketer who thrives by orchestrating memorable experiences, driving results, and strategically positioning the brand in key market segments-including through local and regional events, roundtables, trade shows, and conferences.
As a Sr. Field Events Marketing Specialist, you will be responsible for the planning, execution, and post-event results and analysis of SailPoint's field marketing events. This role reports into and supports the AMS Regional Field Marketing team in driving awareness, generating pipeline, and accelerating the business. The ideal candidate is a highly organized, detail-oriented individual with a passion for event marketing and a proven track record of success.
Key Responsibilities:
Field Events Planning and Strategy: Develop and execute comprehensive field event strategies that align with Field Marketing's objectives, priorities, and integrated campaigns. Leverage insights into industry trends and competitive landscape to inform event planning and execution.
Own and Execute Field Events: Serve as the primary owner for a portfolio of SailPoint-led and 3rd-party field events and roundtables, including local and regional tradeshows and conferences, ensuring each activation maximizes demand generation, brand presence, and business impact.
End-to-End Events Planning & Delivery: Lead the full lifecycle of event management, from strategy and ideation, venue and vendor selection, contract negotiation, and logistics to on-site execution and post-event evaluation. Collaborate cross-functionally with internal teams (Sales, Product Marketing, Brand, Communications, etc.), agency partners, and vendors to deliver cohesive and impactful event experiences.
Cross-functional Promotions: Drive engagement and event attendance by executing innovative promotional strategies across channels, ensuring alignment with broader marketing initiatives and seamless coordination with Sales and GTM teams.
Reporting, Analytics & ROI: Design and implement frameworks to track key performance indicators (KPIs), event outcomes, and ROI. Provide regular reporting on event performance and participant feedback, using data-driven insights to optimize future activations.
Market Intelligence: Maintain up-to-date knowledge of relevant local and regional tradeshows, conferences, and industry events to identify opportunities for brand positioning, partnership, and lead generation. Additionally, identify key competitor event activity within market and understand regional trends and customer needs.
Budget Management: Oversee event budgets, ensuring efficient allocation of resources and adherence to financial guidelines.
Brand Representation: Uphold the company's brand standards across all event activations, ensuring a consistent and high-quality experience.
Success Factors:
Field events and tradeshows delivered on time, within scope, and on budget
Achievement of event-specific KPIs and measurable business outcomes
High levels of internal and external partner satisfaction and building trust with sales, partners, customers and vendors
Demonstrable ROI and impact of field events on campaign and pipeline goals
Effective strategic positioning at targeted industry tradeshows and conferences
Minimum Qualifications:
Bachelor's degree in Marketing, Communications, Business, or related field, or equivalent experience
4+ years of hands-on experience in field event marketing planning and execution in a fast-paced technology environment
Demonstrated expertise in planning and executing vendor-led events, roundtables, and local and regional 3rd-party tradeshows and conferences.
Proven track record of delivering successful field events and activations
Excellent strategic thinking, project management, interpersonal, communication and presentation skills
Proficiency with marketing automation, event management platforms, and analytics tools such as Marketo, CVENT, Salesforce, Tableau, etc.
Experience with budget management, vendor and supplier management, and raising purchase requests and orders in tools such as Coupa, etc.
Strong data analysis skills, with the ability to report on event success and derive actionable recommendations
Ability to quickly adjust strategies in response to market shifts or on-the-ground challenges and to be comfortable with ambiguity and fast paced environments.
Demonstrated ability to work independently with minimal supervision and collaboratively and cross-functionally as part of a team
Ability and willingness to travel (25%-30%) for event coordination and execution
Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.
As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):
$95,700 - $136,700 - $177,700
Base salaries for employees based in other locations are competitive for the employee's home location.
Benefits Overview
1. Health and wellness coverage: Medical, dental, and vision insurance
2. Disability coverage: Short-term and long-term disability
3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children
5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
6. Financial security: 401(k) Savings and Investment Plan with company matching
7. Time off benefits: Flexible vacation policy
8. Holidays: 8 paid holidays annually
9. Sick leave
10. Parental support: Paid parental leave
11. Employee Assistance Program (EAP) and Care Counselors
12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
13. Health Savings Account (HSA) with employer contribution
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
Auto-ApplyEnterprise Account Executive, Agentic Technologies Specialist
Remote job
SailPoint is the leader in Identity Security. SailPoint customers represent half of the Fortune 500 and half of the ASX 50. This customer strength provides us with a great community of customers, partners and analysts who trust SailPoint and our team to solve complex challenges. SailPoint continues to grow globally and expanding our global presence creates opportunities for top salespeople to become a part of our awesome culture.
We are recognized by analysts such as Gartner, Forester and Kuppinger Cole as the leader in the market and we continue to push ourselves to define the market rather than follow what the analysts or competitors are marketing. Organizations struggle to understand who has access to what applications and data, and we help them answer these key questions. Identity security is the central control point for risk management for the enterprise.
We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” - 15 years in a row.
The Role:
We are seeking a highly motivated and experienced Enterprise Account Executive - Agentic Technology Specialist to focus on selling our Agentic related technology solutions (specifically, Machine Identity Security, Data Access Security, and Agent Identity Security offerings) into our enterprise accounts. This is an Overlay sales role supporting direct sellers. This role is critical in driving the adoption of these innovative solutions, and the candidates should have experience selling across IT stakeholders, ideally combining Identity or cybersecurity experience in addition to agentic technologies and/or data architecture or governance technologies.
To excel, the position demands an Account Executive who:
Is curious, and possesses the ability to synthesize information at a rapid pace in a dynamic environment
Is a consultative seller who deeply understands how to discover mutual alignment between business value and technology solutions
Knows how to work across various personas within IT organizations, ideally with experience in Cybersecurity/Identity applications in addition to other modern Cloud technologies/architectures (IaaS, Cloud Data Platforms, etc)
Develops strong relationships and can operate at all levels - from IT executives to individual contributors
Understands how to scale, can work in an environment where empowering other Account resources can deliver positive business outcomes
Utilizes analytical tools and complex data to drive programs and plays
Has worked as a specialist sales executive (overlay, co-prime, etc) in a dynamic team- based matrix selling environment
Can demonstrate expertise in understanding and presenting the value of SailPoint's Agentic Technology solutions and how they compare to competitive offerings as well as relate to the broader SailPoint product set.
Provides a superior customer experience from the first discovery call, leveraging skills in competitively positioning our solutions and a broader value proposition, including partner services.
Develops territory and opportunity plans that outline the steps required to progress from discovery to the next stages in the sales cycle.
Builds internal programs and enablement to help scale the larger sales organization around the Agentic product set.
Work closely with the leadership team to refine ideas and optimize sales strategies.
Upholds SailPoint's culture by reflecting our 4I's values
Responsibilities:
Exceed revenue quota goals on a quarterly and yearly basis
Effectively address each customer's and partner's unique inquiries by providing accurate information and tailored solutions that align with their specific needs and interests related to data, AI, and identity intelligence.
Strategically engage with customers and business partners to maintain a high level of customer service that aligns with SailPoint's core values.
Collaborate with marketing to develop and execute marketing plans through/with partners and end users, specifically targeting the Identity Intelligence market.
Pursue all leads supplied and ensure internal systems are updated.
Lead the appropriate technical resources to demonstrate SailPoint's advantages to the customer.
Follow up with customers and partner with the post-sale team to ensure consistent and ongoing coverage of accounts, including new sales opportunities.
Oversee all aspects of the sales cycle, including qualifying, presentations, demonstrations, and RFP responses.
Foster a deep understanding of the territory, including customers, prospects, partners, influencers, and competitors, with a specific focus on the Identity Intelligence landscape.
Understand and communicate all product and technological strategies employed by competitive and complimentary organizations in the SailPoint market space.
Effectively initiate, navigate, and manage discussions across all levels of a customer's organization, from business stakeholders to technical decision-makers, including IT personas focused on cybersecurity, AI, data, and enterprise architecture.
Utilize all reporting tools including accurate forecasting and Salesforce hygiene.
Internal Enablement: Develop and deliver internal training and enablement programs to equip the primary Account Executives, Customer Success Managers and internal Business Development teams with the knowledge and skills to identify and pursue Identity Intelligence opportunities within their accounts.
Strategic Account Planning: Collaborate with Account Executives to develop comprehensive strategic account plans that incorporate Agentic Technology solutions.
Internal Program Building: Build internal programs to foster collaboration and partnership between the Identity Intelligence Specialist team and the broader sales organization.
Education:
Preferred but not required: Bachelor's degree or global equivalent in an IT, business or sales related field.
SailPoint is an equal opportunity employer, and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.
As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):
$109,200 - $156,000 - $202,800
Base salaries for employees based in other locations are competitive for the employee's home location.
Benefits Overview
1. Health and wellness coverage: Medical, dental, and vision insurance
2. Disability coverage: Short-term and long-term disability
3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children
5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
6. Financial security: 401(k) Savings and Investment Plan with company matching
7. Time off benefits: Flexible vacation policy
8. Holidays: 8 paid holidays annually
9. Sick leave
10. Parental support: Paid parental leave
11. Employee Assistance Program (EAP) and Care Counselors
12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
13. Health Savings Account (HSA) with employer contribution
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
Auto-ApplyRemote Commercial Service Electrician
Remote or Columbus, OH job
F5 Facility Services is seeking a highly skilled and self-motivated Remote Commercial Service Electrician to join our growing team. This is a remote position requiring exceptional independence and the ability to work with limited management interaction. The ideal candidate will be responsible for providing expert electrical
troubleshooting, maintenance, and repair services to our diverse commercial clients. This role demands a strong
understanding of commercial electrical systems, superior problem-solving skills, a commitment to delivering
high-quality workmanship, exceptional customer service, the ability to accurately quote jobs, proficiency in
utilizing company-provided mobile applications for communication and reporting, and the ability to utilize
customer-specific software for time tracking and job management.
Responsibilities:
Perform electrical troubleshooting, diagnostics, and repairs on commercial electrical systems, including
lighting, power distribution, control systems, and emergency systems.
Install, maintain, and repair electrical wiring, fixtures, and equipment in accordance with local and
national electrical codes.
Respond to service calls promptly and efficiently, providing accurate diagnoses and effective solutions,
requiring minimal direct supervision.
Perform preventative maintenance on commercial electrical systems to ensure optimal performance and
safety.
Read and interpret blueprints, schematics, and technical drawings.
Communicate effectively with clients, providing clear explanations of electrical issues and repair
options, proactively managing client relationships.
Maintain accurate records of work performed, materials used, and time spent on each job, ensuring
meticulous documentation.
Adhere to all safety protocols and regulations, ensuring a safe work environment for yourself and others.
Prepare accurate and detailed quotes for repair, maintenance, and installation projects.
Maintain and manage company-provided service vehicle and equipment.
Work collaboratively with other team members remotely, ensuring efficient and effective service
delivery.
Be available for on-call and after-hours work, as needed.
Utilize company-provided mobile applications to document job details, submit reports, relay information
to management, track inventory, and manage work orders, demonstrating strong self-management.
Utilize customer-specific software for accurate time tracking, job progress updates, and reporting.
Qualifications:
Minimum of 3-5 years of experience as a Commercial Service Electrician.
Proven ability to work independently and manage time effectively.
Strong knowledge of commercial electrical systems and NEC codes.
Proven ability to troubleshoot and repair complex electrical problems.
Excellent communication and customer service skills.
Ability to read and interpret blueprints and schematics.
Proficient in the use of electrical testing equipment.
Valid driver's license and clean driving record.
Strong work ethic and attention to detail.
Ability to lift and carry heavy objects, and work in various environments.
Ability to pass a background check and drug screening.
Ability to accurately estimate material and labor costs for electrical projects.
Proficiency with mobile technology and the ability to learn and utilize company-specific applications.
Ability to quickly learn and adapt to customer-specific software programs.
Preferred Qualifications:
Valid Electrician License
Experience with building automation systems.
Certifications in specific electrical systems or technologies.
Experience in a service-oriented business.
Benefits:
Competitive salary.
Comprehensive benefits package (health, dental, vision, 401(k), etc.).
Company vehicle and phone.
Paid time off and holidays.
Opportunities for professional development and advancement.
Auto-ApplySr. Learning Architect, Training and Certification
Austin, TX job
At SailPoint, the Community and Education team is on a mission to grow identity security skills to meet the increasing demand for talent in the industry. Reporting to the Training and Certification Development Senior Manager, we're seeking a customer-centric Learning Architect to help us build the future of identity security education. You'll be responsible for developing deep technical domain knowledge and scaling it as you develop role-based, user-centric training and certification programs. As a Learning Architect, you'll own the roadmap and development for one or more of our role-based training and certification paths, including a deep understanding of the skills and competencies identity security professionals need to drive success of identity security programs for SailPoint's customers. As an integral part of the learning development process, you'll work cross-functionally with Product Management, Learning Experience Operations, Training Delivery and GTM teams to deliver effective, high-quality, role-based identity security training that helps learners succeed on the job.
Key Responsibilities:
· Develop and maintain deep domain and product knowledge across the identity security industry and SailPoint's SaaS and on-premises solutions.
· Define and execute the vision and roadmap for your role-based training path(s), reflecting customer and learner feedback, market trends, and business priorities in partnership with the Program Manager.
· Transform existing product-focused training content into role-based training content aligning to business objectives and customer expectations.
· Identify role-based training objectives as well as translate those objectives into clear, holistic learning strategies.
· Build deep empathy for our learners and customers, understanding their knowledge gaps and learning journey, and validate plans to evolve our training programs.
· Write outlines, scripts, storyboards, assessments, learner-centric questions, and learning activities adhering to the Education team's branding, technical writing standards, and guidelines.
· Continuously improve training content and monitor accuracy and efficacy using learning feedback, performance data, and business / customer needs.
· Effectively collaborate with Training and Certification Program Managers, Certification Developers, SMEs, LX Ops, GTM, and Training Delivery teams to ensure successful content launches and training utilization.
· Serve as the subject matter expert and advocate for your role-based training path(s) and learner personas internally and externally.
· Contribute to a positive, collaborative team culture through knowledge sharing, developing new skills, and supporting continuous innovation in content development.
Requirements
· Bachelors degree or 3-5 years of experience in learning experience design, technical content development, or related role with SaaS or enterprise technology.
· Experience writing content for technical and non-technical audiences (e.g. Software/SaaS Customer/Partner/extended enterprise technology education, developer documentation, help center articles, IT administration books).
· Demonstrated ability to translate complex technical concepts into clear, learner-centric content.
· Experience developing role-based training content (not just product feature walkthroughs) and a deep understanding of building cohesive learning journeys.
· Effective communication and stakeholder management skills with persistence in gathering complete, accurate information from various stakeholders.
· Strong cross-functional collaboration and self-direction in a remote, asynchronous work environment.
· High emotional intelligence and growth mindset.
· Ability to analyze learner data and propose content improvements.
· Empathy for learners, a passion for solving problems, and a bias toward action and execution in fast-paced work environments.
Preferred:
· Familiarity with cybersecurity and/or identity security technologies, SailPoint's technology stack.
· Experience working with customer journey mapping, audience personas, user experience design, and other holistic experience design models.
· Familiarity with Agile methodologies and product development workflows.
· Interest in shaping team norms, processes, and ways of working in a fast-paced environment.
· Experience with learning experience design tools such as Articulate 360, video production, demo and simulation tools, and Learning Management Systems focused on Extended Enterprise.
· Familiarity with collaboration and project management tools such as Slack, Teams, Asana and Confluence.
· SailPoint Certified Professional or Engineer a plus.
Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.
As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):
$87,500 - $125,000 - $162,500
Base salaries for employees based in other locations are competitive for the employee's home location.
Benefits Overview
1. Health and wellness coverage: Medical, dental, and vision insurance
2. Disability coverage: Short-term and long-term disability
3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children
5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
6. Financial security: 401(k) Savings and Investment Plan with company matching
7. Time off benefits: Flexible vacation policy
8. Holidays: 8 paid holidays annually
9. Sick leave
10. Parental support: Paid parental leave
11. Employee Assistance Program (EAP) and Care Counselors
12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
13. Health Savings Account (HSA) with employer contribution
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
Auto-ApplyVice President of Enterprise Operations
Remote Rackspace job
Rackspace is seeking a Vice President of Enterprise Operations, you'll lead the operational strategy, execution, and delivery for Rackspace's largest customers. You'll be instrumental in driving the overall success of many of our products and services, especially Artificial Intelligence and Machine Learning.
Work Location:· If located near a Rackspace office, you'll work a hybrid schedule… 2 days in the office and three days remote. · If not located near an office, you may work 100% remotely.
Key Responsibilities
Have full leadership responsibility for a company-wide support function, non-core business unit or a region.
Develop strategic plans for own organizational entity.
Oversee how we scale enterprise engagements, ensure operational excellence in delivery, and leverage AI-driven tools and processes to improve outcomes.
Act as a bridge between enterprise clients, internal delivery teams, and executive leadership to ensure we deliver predictable, high-quality results that drive growth and customer satisfaction.
Supervise directors and/or senior managers who have overall responsibility for the operation of their areas.
Accountable for the financial performance of a support function, non-core business unit or region.
Influence the allocation of resources across multiple divisions, regions or sub-functions.
Establish goals and objectives ensuring alignment with business units and corporate strategic plans.
Evaluate key business and organizational challenges; direct the development of new or innovative solutions.
Collaboratively develop the functional long-term plans needed to achieve divisional and enterprise strategy.
Set ROI expectations to achieve enterprise imperatives.
Own operational strategy and delivery for enterprise customers across all functions.
Build and optimize processes to ensure on-time, high-quality deliverables.
Serve as a strategic partner to enterprise account leaders, ensuring operational alignment with customer expectations.
Identify and implement AI-driven solutions to enhance enterprise operations (e.g., workflow automation, predictive analytics, service optimization).
Partner with product/engineering, and ITS to operationalize AI-driven tools for customer-facing teams.
Qualifications
Bachelor's degree required, advanced degree preferred
15+ years of experience in enterprise operations, customer delivery, or program management, with at least 5 years in a senior leadership role.
Experience with cloud technology companies with enterprise-level clients.
Familiarity with customer success, technical delivery, and post-sales operations.
Background in deploying AI/ML technologies for operational use cases.
Excellent management skills with in-depth knowledge of organization's development design procedures and objectives.
Ability to develop a vision and guide leadership through the change and implementation process.
Ability to leverage resources to meet goals and objectives efficiently and effectively.
Ability to adapt and lead through change.
Proven track record of scaling enterprise operations in a technology or services environment.
Executive Presence: C-suite interaction capability.
Financial Acumen: Deep P&L management experience.
Discover your inner Racker: Racker LifeInformation on benefits offered is here.#LI-MF1 #LI-remote About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
Auto-ApplyRemote Commercial Service Handyman
Remote or Cleveland, OH job
Job Description
F5 Facility Services is seeking a highly skilled and self-directed Remote Commercial Handyman to join our growing team. This is a remote position that demands exceptional independence and the ability to work effectively with limited management interaction. The ideal candidate will be responsible for providing a wide range of maintenance, repair, and general upkeep services to our diverse commercial clients. This role requires a broad skillset, superior problem-solving abilities, a commitment to delivering high-quality workmanship, exceptional customer service, the ability to accurately quote jobs, proficiency in utilizing company-provided mobile applications for communication and reporting, and the ability to utilize customer-specific software for time tracking and job management.
Responsibilities:
• Perform a variety of maintenance and repair tasks, including but not limited to: carpentry, painting, drywall repair, minor plumbing, minor electrical, and general building maintenance, requiring minimal direct supervision.
• Respond to service calls promptly and efficiently, providing accurate diagnoses and effective solutions, proactively managing client relationships.
• Perform preventative maintenance on commercial properties to ensure optimal performance and safety.
• Read and interpret blueprints, schematics, and technical drawings as needed.
• Communicate effectively with clients, providing clear explanations of issues and repair options.
• Maintain accurate records of work performed, materials used, and time spent on each job, ensuring meticulous documentation.
• Adhere to all safety protocols and regulations, ensuring a safe work environment for yourself and others.
• Prepare accurate and detailed quotes for repair, maintenance, and installation projects.
• Maintain and manage company-provided tools and equipment.
• Work collaboratively with other team members remotely, ensuring efficient and effective service delivery.
• Be available for on-call and after-hours work, as needed.
• Utilize company-provided mobile applications to document job details, submit reports, relay information to
management, track inventory, and manage work orders, demonstrating strong self-management.
• Utilize customer-specific software for accurate time tracking, job progress updates, and reporting.
Qualifications:
• Proven experience in a commercial handyman or maintenance role.
• Proven ability to work independently and manage time effectively.
• Broad skillset encompassing carpentry, painting, drywall repair, minor plumbing, minor electrical, and general building maintenance.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and customer service skills.
• Ability to read and interpret blueprints and schematics as needed
.
• Proficiency in the use of hand and power tools.
• Valid driver's license and clean driving record.
• Strong work ethic and attention to detail.
• Ability to lift and carry heavy objects, and work in various environments.
• Ability to pass a background check and drug screening.
• Ability to accurately estimate material and labor costs for projects.
• Proficiency with mobile technology and the ability to learn and utilize company-specific applications.
• Ability to quickly learn and adapt to customer-specific software programs.
Preferred Qualifications:
• Certifications in specific trades or technologies.
• Experience with building maintenance systems.
• Experience in a service-oriented business.
Benefits:
• Competitive salary.
• Comprehensive benefits package (health, dental, vision, 401(k), etc.).
• Company vehicle and phone.
• Paid time off and holidays.
• Opportunities for professional development and advancement.
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fn YRVTDbG5
Digital Sales Representative- Canada
Austin, TX job
SailPoint is looking for a talented, enthusiastic, and motivated Digital Sales Representative who will be responsible for driving sales growth through proactive outreach, relationship building, and strategic sales tactics. Using your experience in SaaS opportunity creation & sales, you will be responsible for delivering a positive customer experience using the SailPoint sales model while maximizing revenue in target accounts. In this role, you will be linked with a team of field sales counterparts (Outside Account Executive, SEs, Channel Partners, etc.) helping to penetrate new accounts and cross-sell into existing SailPoint accounts.
This is a closing role that combines pipeline generation with ownership of smaller deals. Ideal for candidates looking to transition from inside sales into full-cycle Account Executive positions.
On-target Earnings (OTE): 120,000 CAD annually (Base Salary: 84,000 CAD/Uncapped Commission: 36,000 CAD)
Qualifications:
Current experience in Enterprise Software Sales in an ISR type of role.
Proven ability to close deals successfully (upselling and smaller deals).
Must live in Canada and be a permanent resident- this is a requirement.
A bachelor's degree is strongly preferred.
Fluency in French is preferred.
The Path to Success
Our most successful DSR's achieve these milestones to achieve early productivity & success. Within the first month your goals will include:
Complete Getting started Checklist, including Pre/Post Revenue Onboarding Coursework, attending HR onboarding Sessions, Access Identity University, and complete role specific suggested courses.
Familiarize yourself with the High-level Function Org Chart; a high-level understanding of our main 5 business functions and the teams that compose them.
Make use of all video collateral to augment onboarding training.
Learn the SailPoint pitch.
Meet the team - Digital Sales, your AE's, Marketing, Channel, Sales Leadership. (Schedule intro meetings with key stakeholders as identified by your manager)
Meet your buddy and set up Bi-weekly meetings & 1 to 1's with your manager.
Listen in and shadow your first discovery call.
Ensure access to and familiarity with all tools in your digital tech stack.
Walk your manager through prospecting efforts with LinkedIn, 6Sense, Outreach, ZoomInfo. Demonstrate knowledge in how to uncover corporate insights and persona-based imperatives.
Demonstrate how to sequence prospects, both outbound and inbound, effectively action all leads within time bound SLAs, and convert to opportunities within Salesforce.
By the time you have been with SailPoint for 3 months you will have:
Completed Revenue Onboarding.
Completed mock discovery call and refined SailPoint Pitch.
Created a development plan for yourself and reviewed with your manager for alignment.
Continued to have periodic meetings with your buddy.
Shadowed 4 Discovery Calls.
Aligned and mapped your top 4 accounts.
Made your first 10 calls in Outreach.
Booked your first discovery call.
Created a minimum of one opportunity in Salesforce.
Delivered against Core KPI's as documented in KPI Dashboard.
By the end of your first 6 months, along with the previous milestones you will have:
Achieved funnel & pipeline targets and all critical activities managed through the KPI dashboard.
Closed a deal, as marked by DSR Closer, with support from AE (Account Executive).
By the end of your first 12 months at SailPoint, along with the content in the previous milestones you will have:
Delivered against yearly target for funnel and pipeline.
Maintained KPI results on track with targets.
Closed deals independently without support of AE.
Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.
As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):
$55,230 - $78,890 - $102,550
Base salaries for employees based in other locations are competitive for the employee's home location.
Benefits Overview
1. Health and wellness coverage: Medical, dental, and vision insurance
2. Disability coverage: Short-term and long-term disability
3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children
5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
6. Financial security: 401(k) Savings and Investment Plan with company matching
7. Time off benefits: Flexible vacation policy
8. Holidays: 8 paid holidays annually
9. Sick leave
10. Parental support: Paid parental leave
11. Employee Assistance Program (EAP) and Care Counselors
12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
13. Health Savings Account (HSA) with employer contribution
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
Auto-ApplyHR Operations Specialist
Austin, TX job
The HR Operations Specialist is responsible for several administrative duties that support our crew members, Talent Acquisition activities, processes, and HR compliance. You will help maintain accurate data, optimize HR workflows, and drive process improvement.
Responsibilities:
Complete employment verification process for current and former employees, to include drafting VOE letters and communicating with third parties.
Receive and triage HR mail at corporate headquarters
Support data audits, compliance tracking, and process documentation
Update HR related process documents on company intranet
Liaison with other HR functions to include Operations, Talent and Culture, and HRBPs.
Creating and managing internal communications materials for the People and Places team
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Required Skills/Experience:
2+ years of successful experience within an administrative/support function in a similarly fast-paced or high-volume environment.
High school diploma or equivalent; Associate's or bachelor's degree in Human Resources, Business Administration, or a related field preferred.
Ability to communicate with individuals at all levels of the organization and maintain positive relationships internally and externally.
Track record of delivering extraordinary customer service
Requires attention to detail and the ability to demonstrate a high degree of quality and accuracy in work
Ability to multi-task and exercise sound judgment and make decisions
Self-motivated and able to work with minimal supervision. Take ownership and pride in work.
Ability to work well within time sensitive deadlines and under pressure.
Position requires a high level of confidentiality and integrity
Within 30 days:
You will gain an understanding of our tech stack including Workday, ServiceNow, Slack and company Intranet. You will also start to build relationships within the various teams across HR. You'll soak up knowledge through our intranet, employee handbook, and corporate policies.
Within 90 days:
You will be fluent in our systems and will have built strong relationships with the teams mentioned above. You will be comfortable handling various HR tasks and will become more confident in what steps are needed to best manage through to resolution.
Within 6 months:
You will have all the knowledge necessary to independently manage a larger volume of HR related items. You will have a solid understanding of all SailPoint best practices and will be well on your way to becoming an SME.
Within 1 year:
You will be fully comfortable managing various HR projects. You will have the skills necessary and path forward to be successful in your journey to career growth and development within the HR space.
Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.
As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):
$42,200 - $60,300 - $78,400
Base salaries for employees based in other locations are competitive for the employee's home location.
Benefits Overview
1. Health and wellness coverage: Medical, dental, and vision insurance
2. Disability coverage: Short-term and long-term disability
3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children
5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
6. Financial security: 401(k) Savings and Investment Plan with company matching
7. Time off benefits: Flexible vacation policy
8. Holidays: 8 paid holidays annually
9. Sick leave
10. Parental support: Paid parental leave
11. Employee Assistance Program (EAP) and Care Counselors
12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
13. Health Savings Account (HSA) with employer contribution
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
Auto-ApplySenior Staff Software Engineer
Austin, TX job
SailPoint is the leader in Identity Security. Our solutions secure and enable thousands of companies worldwide, providing unmatched visibility and control over digital identities-human, machine, and AI. Our next-generation Atlas Platform is redefining identity governance with advanced AI-powered capabilities.
We are a Gartner leader, high-growth Identity Security SaaS organization: the only company with a multi-tenant, micro services-built SaaS IGA solution and AI and machine learning Identity Security platform. Organizations don't know what data they have; let alone where it resides and crucially, and we help them answer those key questions. Identity security is the central control point for risk management for the enterprise: the easiest way to implement your digital transformation faster and reduce risk.
We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” - 15 years in a row.
About the Role:
Due to FedRAMP requirements, US Citizenship is required to be considered for this role.
SailPoint Data Access Security helps organizations discover, govern, and secure their unstructured data-protecting it from today's most critical security risks. Our integrated SaaS platform, built alongside Identity Security Cloud, delivers deep intelligence on sensitive data so companies can improve their data security posture, reduce risk, and streamline compliance from day one. We're a high-performing team building cutting-edge technology-and having fun doing it.
We're looking for a Senior Staff Engineer to join our international development team. This is a hybrid role based in Austin, TX. You'll be in the office at least once a week and more frequently as team or project needs require.
What You'll Do:
Partner with cross-functional teams to design, build, and deliver high-quality software.
Provide hands-on technical leadership, ensuring the team focuses on the right problems and builds practical, right-sized solutions without adding unnecessary complexity.
Review code and offer constructive, actionable feedback to maintain high engineering standards.
Troubleshoot and resolve complex technical issues across the stack.
Lead POCs, research new tools, frameworks, and methodologies to enhance team efficiency.
Thrive in a dynamic environment, staying effective while juggling multiple concurrent priorities.
Required Experience:
8+ years of software development experience.
Strong experience with C#, .NET, and SQL.
Experience working at scale with cloud providers such as AWS.
Knowledge of containerization and orchestration tools (e.g., Docker, Kubernetes).
Understanding of modern architectural patterns for SaaS systems (e.g., microservices, event-driven design, distributed systems).
Strong communications skills, including the ability to understand stakeholder needs and persuasively articulate technical solutions at the appropriate level of technical depth.
Excellent interpersonal skills and a positive, "can-do" attitude.
Independent, highly motivated engineer who drives work forward with minimal oversight.
Not required, but great if you have:
Familiarity with big data ecosystems, including Airflow-based ETL workflows, data lake architectures, or platforms like Snowflake, Databricks, or cloud-native data-lake services.
Experience with JavaScript and modern UI frameworks (React, Angular) is a plus.
Hands-on experience building and tracking service-level objectives (SLOs) with contemporary monitoring/observability platforms (e.g., Grafana, Prometheus, Datadog).
Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.
As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):
$151,100 - $215,800 - $280,500
Base salaries for employees based in other locations are competitive for the employee's home location.
Benefits Overview
1. Health and wellness coverage: Medical, dental, and vision insurance
2. Disability coverage: Short-term and long-term disability
3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children
5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
6. Financial security: 401(k) Savings and Investment Plan with company matching
7. Time off benefits: Flexible vacation policy
8. Holidays: 8 paid holidays annually
9. Sick leave
10. Parental support: Paid parental leave
11. Employee Assistance Program (EAP) and Care Counselors
12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
13. Health Savings Account (HSA) with employer contribution
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
Auto-ApplySite Reliability Engineer
Rackspace, The #1 Managed Cloud Company job in Windcrest, TX or remote
Rackspace is a leading provider of IT as a service in today's multi-cloud world. It delivers expert advice and integrated managed services across applications, data, security and infrastructure, including public and private clouds and managed hosting. Rackspace partners with every leading technology provider, including Alibaba, AWS, Google, Microsoft, OpenStack, Oracle, SAP, and VMware. The company is uniquely positioned to provide unbiased expertise on which technologies will best serve each customer's needs. Rackspace was named a leader in the 2018 Gartner Magic Quadrant for Public Cloud Infrastructure Managed Service Providers, Worldwide and has been honored by Fortune, Glassdoor and others as one of the best places to work. Based in San Antonio, Texas, Rackspace serves more than 140,000 business customers, including most of the Fortune 100, from data centers on five continents. Learn more at
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Job Description
**US REMOTE** **WORK FROM HOME**
Rackspace Professional Services is helping customers solve business challenges using Kubernetes. RPS is seeking Kubernetes DevOps engineers who can help guide clients to the right architecture to meet their needs, design and build solutions, and steer developers towards best practices and patterns to containerize their applications. You'll be working on AWS, Azure, GCP, and OpenStack to deliver solutions to our customers, mentoring other talented engineers in k8s best practices, and solving problems in the realm of App Transformation, BigData, and IoT.
Work with us to solve customer business challenges by productionizing and standardizing home-grown k8s stacks so they autoheal and scale on demand. Help our customers rearchitect, refactor, and transform their applications to migrate into the cloud. Mentor the team as we grow and expand our container and Kubernetes offerings. Help other teams productize standard reference architectures so they are repeatable and stable.
You should have some experience with any of the following technologies:
Container Orchestration systems such as Kubernetes, Mesos, Swarm or similar
Service Discovery systems such as Etcd, Zookeeper, Consul or equivalent
Networking systems like Envoy, Istio, flannel, or equivalent
QC and monitoring systems like Twistlock, SonarQube, Prometheus, cAdvisor, DataDog
Working knowledge of at least one of AWS, Azure, or GCP, both AKS/EKS/GKE or on-instance k8s deployments.
Understanding of platform level concerns, such as configuration management, network request routing, blue/green or canary deployments, etc.
Some interest in Operations concepts & technologies. (Automating Ops tasks using Chef, Puppet, Ansible, Yeoman, CloudFormation, Packer and Terraform. This is not an Ops position, but we are engineering solutions to automate Ops workflows.)
Working knowledge of at least one of Jenkins, TeamCity, App Service Plan, CodePipeline, CircleCI, etc.
Qualifications
QUALIFICATIONS:
Minimum 5 years experience developing software, with at least 2 years of experience using Docker, Kubernetes, and public cloud.
Working knowledge of GoLang, Python, Java, Ruby, C# or Scala programming language(s).
Working knowledge of a few RDBMS, NoSQL, and BigData solutions
Understanding of data structures, code complexity analysis, concepts like Gof4 Design Patterns and CQRS.
EXPERIENCE/EDUCATION:
High school diploma or equivalent required. Associate's degree in technical field preferred.
5 - 7 years of relevant technical experience required, including a minimum of 2 years of engineering experience in migration, implementation, and production management.
Advanced knowledge and experience across multiple technologies in a single domain (Cloud, Security, DevOps, etc).
OS certification and Rackspace Cloud Savvy/Smart certification strongly preferred.
At least one top tier technical certifications in a highly desired technology domain preferred.
Occasional domestic travel, up to 50%.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Treasury Manager
Austin, TX job
SailPoint is seeking a self-motivated Treasury Manager with an entrepreneurial spirit to thrive in a fast-paced, evolving environment. This individual will have the opportunity to own treasury responsibilities and build best practices for reporting, liquidity, risk, and investment management. This role will report to the Global Head of Tax and work closely with senior leaders across finance, accounting, and tax.
Essential Duties
Reporting and Analysis
• Prepare regular reports with KPIs, including cash summaries, liquidity metrics, risk & investment performance, banking fees, risk exposures
• Develop and maintain free cash flow models to forecast future cash flows, incorporating detailed scenario analyses and sensitivity testing for senior leadership
• Employ strategies to identify, analyze, and mitigate FX exposure across global operations, implement hedging strategies (if applicable)
• Collaborate with FP&A, accounting and other internal stakeholders to ensure efficient and accurate cash flow management
Cash and Liquidity Management
• Manage daily cash activities including cash reconciliation and bank reconciliations
• Manage surplus cash and short-term investment portfolios to maximize returns while maintaining liquidity
• Execute transfer of funds between domestic and international bank accounts, including intercompany settlements, as required
Banking and Financial Relationships
• Manage worldwide banking and financial institution relationships
• Ensure streamlined compliance process with KYC and AML requirements
• Perform bank account administrative tasks, including opening, closures, signatory updates
• Oversee debt and credit facility management: monitor covenant compliance, support drawdown/repayment, liaise with lenders and rating agencies as required
Technology and Process Optimization
• Scope, implement, and optimize treasury management system tools
• Collaborate with IT to implement automation tools and enhance system integrations.
• Continuously identify and implement process improvements to increase efficiency and accuracy.
Compliance and Ad-hoc responsibilities
• Develop and maintain treasury policies, internal controls and documentation in compliance with SOX, internal audit, regulatory and external reporting requirements
• Serve as contact for risk management and own corporate insurance renewals and address insurance inquiries
• Support management with various projects as needed
Required Qualifications
• Bachelor's or Master's Degree
• 8+ years of progressive treasury, corporate finance or banking experience, ideally within a large, multinational or publicly-traded company; significant exposure to global operations
• Experience building and managing treasury teams
• Solid understanding of FX, interest-rate risk management, and hedging techniques (or exposure to those)
• Strong knowledge of cash management, liquidity forecasting, banking operations, and treasury systems.
Preferred Qualifications
• Certified Treasury Professional
• Experience implementing and utilizing Treasury Management Systems
• Experience in fast-paced growth companies
Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.
As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):
$101,400 - $144,800 - $188,200
Base salaries for employees based in other locations are competitive for the employee's home location.
Benefits Overview
1. Health and wellness coverage: Medical, dental, and vision insurance
2. Disability coverage: Short-term and long-term disability
3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children
5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
6. Financial security: 401(k) Savings and Investment Plan with company matching
7. Time off benefits: Flexible vacation policy
8. Holidays: 8 paid holidays annually
9. Sick leave
10. Parental support: Paid parental leave
11. Employee Assistance Program (EAP) and Care Counselors
12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
13. Health Savings Account (HSA) with employer contribution
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
Auto-ApplyRVP Enterprise Ohio
Remote job
SailPoint is the leader in Identity Security. SailPoint customers represent half of the Fortune 500 and half of the ASX 50. This customer strength provides us with a great community of customers, partners and analysts who trust SailPoint and our team to solve complex challenges. SailPoint continues to grow globally and expanding our global presence creates opportunities for top salespeople to become a part of our awesome culture.
We are recognized by analysts such as Gartner, Forester and Kuppinger Cole as the leader in the market and we continue to push ourselves to define the market rather than follow what the analysts or competitors are marketing. Organizations struggle to understand who has access to what applications and data, and we help them answer these key questions. Identity security is the central control point for risk management for the enterprise.
We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” - 15 years in a row.
The role:
We are seeking a Senior Sales Leader -Ohio or Pennsylvania to sell our Identity Security Solution.
We are searching for a Leader of our Enterprise organisation. This will include both direct management of the enterprise sales team and matrix leadership of the associated supporting functions.
This position is responsible for managing a team of sales professionals who sell to end users directly and leverage the support of our influential channel partners in selling our market leading IGA Solution Suite. Primarily a SaaS offering, our IGA Solution Suite sits at the heart of an organisation's enterprise security.
The position requires someone with a successful track record of leading sales teams within high growth SaaS or Cyber-sec organisations, and ideally someone who has lead sales during a transition from on-prem to SaaS. Our sales managers bring structure and rigour to all aspects of the sales process including pipeline and forecasting whilst also acting as inspirational leader to their teams.
The path to success:
The activities of first few months are critical to creating the desired impact and acceleration of the business within your region.
1-month milestones: First month is likely to be more internally focused.
Approach onboarding sessions with a clear plan to maximize their value and ensure you gain the necessary insights.
Evaluate the status quo within your reporting structure, consisting of detailed analysis of People; Process; Cadence; Structure.
Work with Talent Acquisition to identify candidates for any open requisitions and develop a plan/pipeline to address any potential backfill requisitions.
Coordinate meetings with key leadership and relevant peers, ensuring thorough preparation to maximize their value
Engage with and establish relationships with key supporting functions beyond your immediate reporting structure.
Familiarize yourself with our products, success stories, and key differentiators. You should be confident in articulating the SailPoint value proposition
Passed “1st Mate” enablement badge.
2-month milestones: During your second month your focus should begin to move beyond your immediate team:
Evaluate the status quo within the non-direct support structure, consisting of detailed analysis of People; Process; Cadence; Structure.
Evaluate the status quo within your install base, your target Customers & your Partners.
Begin to arrange meetings with Customers & Partners
Evaluate the quality of the pipeline & the forecasting process, looking for immediate and long-term opportunities for improvement.
3-month milestones:
Develop a 12-month plan for your business, broken down by milestones, underpinned with primary actions required to attain the goals.
Present the business plan to your manager & the region-specific Leadership Team
Identify the first of any new hires that you intend to make and have start dates confirmed.
Develop plans with marketing and the partner team to show the white space opportunities in your existing customers + potential new logo opportunities + identify potential customers with compliance/governance requirements and/or business drivers requiring an IGA solution.
Passed “Sailing Master” and “Quarter Master” enablement badges.
6-month milestones:
Develop a 3-year plan for your business, broken down by milestones, underpinned with primary actions required to attain the goals.
Your People; Process; Cadence; Structure should have been adjusted & refined to support your plan.
Ability to demonstrate where you have already moved the needle and the improvement of process and/or results in relation to these four areas of focus.
Acquired “Captain” enablement badge.
12-month milestones:
By the end of your first year, you should be on track with established plans and have built a strong foundation for sustained growth. At this stage, you should refine and update your three-year plan based on your current position.
Reassess and enhance the People, Process, Cadence, and Structure-both direct and indirect-to ensure continued alignment with overall goals and the ability to execute effectively.
Maintain rigor within the forecasting process, ensuring ongoing accuracy and reliability in projections.
Collaborate with marketing and the partner team to identify white-space opportunities within existing accounts, uncover potential new customer prospects, new logo opportunities, and pinpoint organizations with compliance, governance, or business drivers necessitating an IGA solution.
Ensure that pipeline is 3x quota.
Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.
As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):
$86,700 - $123,850 - $161,000
Base salaries for employees based in other locations are competitive for the employee's home location.
Benefits Overview
1. Health and wellness coverage: Medical, dental, and vision insurance
2. Disability coverage: Short-term and long-term disability
3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children
5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
6. Financial security: 401(k) Savings and Investment Plan with company matching
7. Time off benefits: Flexible vacation policy
8. Holidays: 8 paid holidays annually
9. Sick leave
10. Parental support: Paid parental leave
11. Employee Assistance Program (EAP) and Care Counselors
12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
13. Health Savings Account (HSA) with employer contribution
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
Auto-ApplySenior Solutions Engineer
Remote job
SailPoint is the leading, AI-driven security platform providing the autonomous governance that best solves the needs for the modern enterprise. By harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right time. Delivered at the scale our enterprise customer's demand.
We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” - 15 years in a row.
The role:
SailPoint is seeking an Senior Solutions Engineer (pre-sales Solution Engineer) to support the US South Central (CST) sales regions for Healthcare accounts. You will partner with our sales teams by applying your technical abilities and business acumen in support of SailPoint's growth objectives.
You will bring this knowledge of the healthcare industry:
Experience working for or supporting Health Systems and Hospitals,
Experience with electronic medical record (EMR) platforms such as Epic, Cerner, or MEDITECH,
Understanding of clinical applications and supporting user access to applications, and
Understanding of current challenges for healthcare organizations, as well as Health Data Privacy Laws and regulations.
Responsibilities:
Actively participate in the sales process and work closely with the direct and channel sales teams
Discover and understand customer requirements and align our solutions to those requirements
Present SailPoint business functions, value, and competitive differences
Provide product demonstrations to prospective customers
Assist in developing RFP responses in coordination with our RFP response team
Participate in onsite and remote Proof of Value (POV) evaluations
Provide feedback to Product Management on product enhancements
Requirements:
5+ years professional experience as a pre-sales technical resource in an enterprise software company (B2B)
Excellent written and verbal communications skills
A working knowledge of technical infrastructure including web services, application servers, databases, virtualization, and directories is required
Conversant in modern SaaS architecture
Familiarity with Java, XML, LDAP, SQL, JSON, Azure/AWS/GCP is desirable
3+ years working with Identity, Governance and Access Management solutions is preferred
Path to Success:
Within the first 4 months you will:
Learn the Identity Security and Identity Management space
Participate in demos best practices training, presentation skills training, negotiation,
Handle initial demos and discussions in IGA
Attend Revenue Onboarding for a deep dive into Challenger Sales training
Hone technical discovery skills through SE Scrum groups
Pitch to Account Executives (AEs) to master messaging and build relationships
Navigate internal relationships with Customer Success Managers, Product Management, Professional Services, and Partners
Coordinate with AEs before and after client calls, tying what is presented back to business value
Within 6 months to 1 year, you will:
Contribute to building new technical collateral for organization-wide use
Grow familiarity with IT audit functions, regulatory frameworks, SOX, HIPAA, NERC-CIP, GDPR, and CCPA
Speak at national or regional conferences and meet ups
Proactively network and build your own personal brand
Articulate the business value of SailPoint as a strategic sale
Communicate at the business level with clients outside of IT, such as HR, Finance, risk management, counsel, lines of business
Be fluent in the language of Identity Security
Location:
Residence in the South Central Region of US is required (CST).
We anticipate 25% travel and flexibility to travel within the US (primarily in the South Central US) will be necessary.
Education:
Preferred, not required: BA/BS or global equivalent
5 years of related experience
Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.
As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):
$91,910 - $131,320 - $170,730
Base salaries for employees based in other locations are competitive for the employee's home location.
Benefits Overview
1. Health and wellness coverage: Medical, dental, and vision insurance
2. Disability coverage: Short-term and long-term disability
3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children
5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
6. Financial security: 401(k) Savings and Investment Plan with company matching
7. Time off benefits: Flexible vacation policy
8. Holidays: 8 paid holidays annually
9. Sick leave
10. Parental support: Paid parental leave
11. Employee Assistance Program (EAP) and Care Counselors
12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
13. Health Savings Account (HSA) with employer contribution
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
Auto-ApplyTechnical Support Engineer
Remote job
Who We Are:
In today's work environment, employees use a myriad of devices to access IT applications and data over multiple networks to stay productive, wherever and however they work. Ivanti elevates and secures Everywhere Work so that people and organizations can thrive.
While our headquarters is in the U.S., half of our employees and customers are outside the country. We have 36 offices in 23 nations, with significant offices in London, Frankfurt, Paris, Sydney, Singapore, and other major cities around the world.
Ivanti's mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for our customers.
Our Culture - Everywhere Work Centered Around You
At Ivanti, our success begins with our people. This is why we embrace Everywhere Work across the globe, where Ivantians and our customers are thriving. We believe in a healthy work-life blend and act on it by fostering a culture where all perspectives are heard, respected, and valued. Through Ivanti's Centered Around You approach, our employees benefit from programs focused on their professional development and career growth.
We align through our core values by locking arms in collaboration, being champions for our customers, focusing on the outcomes that matter most and fighting the good fight against cyber-attacks. Are you ready to join us on the journey to elevate Everywhere Work?
Why We Need you!
Our customers expect thorough, expert help when they contact us, and the Technical Support Engineer (TSE) is the face of that excellence, answering complex questions on function and usage of the products via the telephone and/or email. Ivanti TSEs have excellent communication skills and look to support their colleagues and peers throughout the organization. They have an eagerness to learn and take on new challenges while thinking about how they could improve the customer experience. As a an Ivanti TSE, you are expected to proactively assist the Team in driving key initiatives and ensuring the long-term success of our customers and the company. The individual we're seeking must have a passion for delighting customers and solving tough technical issues.
What You Will Be Doing:
The individual we're seeking should have a strong technical background, thrive in troubleshooting, and value collaboration. You will communicate with customers, manage critical issues, and provide world-class support through a support portal and call queue.
You will resolve client questions and product errors, focusing on installation, standard configuration, and documented product usage. You'll provide accurate technical information, document case work, update customers, and work with escalation and engineering teams as needed. You'll write and edit knowledge articles, share or receive knowledge in trainings, and actively support peers on complex cases-all while championing teamwork and accountability.
80% - Assist our customers with issues and inquiries related to system configuration/setup and product functionality including fixes or enhancements
Serve as primary support liaison between company and customer.
Provide excellent technical and customer service; strong communication skills are required.
Troubleshoot complex technical issues in customer environments.
Document all interactions and update customers regularly on case status.
Perform product testing and customer issue replication.
Contribute toward achievement of team goals and objectives.
Works directly with backline support groups, Site Reliability Engineering, and development teams (as needed) to resolve complex issues and provide input for product direction.
Other duties as assigned.
10% - Develop and share knowledge about the software/solution.
Author or revise knowledge articles to capture new solutions, clarify troubleshooting steps, and share lessons learned from support cases.
Participate in training activities with the support team.
10% - Assist or collaborate with other Technical Support Engineers
Collaborate with peers, providing mentorship and actively sharing expertise.
Encourage and contribute to a culture of collaboration, recognizing that our success depends on working together to achieve shared goals.
We succeed as a team, so a willingness to put the team's objectives above your own is desired.
To Be Successful in The Role, You Will Have:
2+ years of experience in a role supporting enterprise IT with an emphasis on customer support.
Excellent interpersonal and communications skills.
Excellent time management, decision making and organization skills.
Expert troubleshooting and reasoning skills.
Proven experience working on critical system down issues and escalations.
A desire for continuous learning and improvement.
Preferred Experience/Certifications:
Experience supporting SaaS products.
Skilled in log searching, monitoring, and analysis during troubleshooting, with familiarity in tools like Splunk, New Relic, Logic Monitor, or equivalents.
Knowledge Centered Support (KCS) certification or experience with KCS methodologies.
Experience using browser dev tools and analyzing HAR files.
Understanding of email protocols such as SMTP, POP, and IMAP.
Experience troubleshooting Microsoft Graph or API issues.
Knowledge of authentication protocols, including OAuth, SSO, and SAML.
Working knowledge of SQL and relational databases. Able to read, write, and update queries.
Experience administrating or utilizing ITSM or CRM platforms (Neurons for ITSM, Cherwell, Salesforce, Zendesk, ServiceNow, etc.).
Familiarity with Microsoft server technologies such as IIS, LDAP, Active Directory, and DNS.
2-4-year degree in IS or IT, or equivalent experience
Neurons for ITSM Administrator Certification
This job posting will remain active until a qualified candidate is identified.
At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
We are committed to fostering an inclusive and supportive workplace. If you require any reasonable adjustments during the application or interview process, please don't hesitate to let us know by contacting
*********************
.
We are happy to accommodate your needs to ensure a positive experience
Auto-ApplyProduct Management Intern
Austin, TX job
SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving customers unmatched visibility into their digital workforce and ensuring workers have the right access-no more, no less.
Built on a foundation of AI and ML, our Identity Security Cloud Platform, Atlas, delivers the right level of access to the right identities and resources at the right time-matching the scale, velocity, and evolving needs of today's cloud-oriented enterprise.
Important Details
Internship begins June 8, 2026 and runs through August 14, 2026
The first week of the internship will be in-person at our Austin, TX headquarters
Travel and lodging provided for the first week
Must be authorized to work in the U.S. without sponsorship (no visa sponsorship available)
About Your Internship
SailPoint is seeking creative and motivated Product Design (UX/UI) Interns to join our fast-growing Design organization. If you're excited about crafting intuitive experiences, solving complex user problems, and influencing the future of identity security, this is the place for you.
As a Product Design Intern, you'll collaborate with senior designers, product managers, and engineers to design elegant, user-centered experiences for SailPoint's Identity Security Cloud Platform. You will help transform intricate workflows into thoughtful, accessible interfaces used by enterprise teams worldwide.
You'll gain exposure to real-world design processes, industry best practices, and cross-functional collaboration in a fast-paced, supportive environment that celebrates curiosity, problem-solving, and continuous improvement.
Responsibilities
Collaborate with product designers, product managers, and engineers to design intuitive workflows and interfaces for enterprise SaaS products
Contribute to user research efforts, including synthesizing insights and turning them into actionable design recommendations
Create low- to high-fidelity wireframes, prototypes, and interaction designs using industry tools
Help shape and maintain our design system, ensuring consistent and accessible experiences across products
Present design concepts and rationale to cross-functional partners
Participate in Agile rituals alongside product and engineering teams
Learn about UX strategy, user research, design systems, enterprise product design, and the identity security domain
Requirements
Demonstrated experience in UX/UI, product design, interaction design, or a related discipline
Proficiency with modern design/prototyping tools (e.g., Figma, Sketch, or similar)
Understanding of user-centered design principles, information architecture, and interaction patterns
Strong problem-solving skills and an eye for visual detail
Ability to communicate design decisions clearly
A portfolio (academic, personal, or professional) showcasing design thinking and process
Currently a rising sophomore through senior, or a graduate-level student pursuing a degree in HCI, Design, Informatics, CS, or a related field
Education
College students from rising sophomores to seniors, as well as Master's students, are encouraged to apply.
SailPoint is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Compensation varies based on your level of education from high school to Masters and the role applied for.
The reasonably estimated hourly rate for interns at SailPoint ranges from (min-mid-max, USD):
$15 - $28 - $40
Benefits Overview
1. Financial security: 401(k) Savings and Investment Plan with company matching for 21 and over
2. Eligible for pay on SailPoint observed holidays during your tenure
3. Employee Assistance Program (EAP) and Care Counselors
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
Auto-Apply
This position reports to the Compliance Manager and works with various organizations within the company to help implement and maintain standards, policies, plans, processes, procedures, and other documentation/s or activities as required to meet corporate compliance requirements.
This position will mainly manage internal audits conducted by Compliance team, facilitate external audits, track audit related activities and matrices, and communicate results to management.
Key responsibilities:
Audit:
Test internal controls to verify their design and effectiveness, often in relation to specific requirements such as but not limited to SOC, ISO, C5, internal policies, etc.
Identify and assess potential security risks, vulnerabilities, and control gaps within the technical environment.
Coordination and Organization:
Organize and facilitate the audit process, ensuring it runs smoothly and efficiently. This includes coordinating with internal teams, and possible other compliance partners. This involves scheduling, planning, and conducting audits under minimal guidance from the Compliance Manager.
Maintain and organize the audit evidence
Reporting:
Maintain and organize the audit evidence
Follow-up:
Monitor and ensure the implementation of recommended actions to address identified issues/finding/s, risks and improvements.
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Stay updated on evolving IT trends, audit practices, to provide expert advice.
Monitor the controls which had gaps/issues/need improvements.
· Offer insights and suggestions for improving business processes, policies and procedures
Training:
Provide training to different teams on audit protocols
Able to explain what controls means and what evidence is needed to stakeholders
Other relevant duties as assigned.
Within the first month:
You will be trained on the SailPoint products and Services, the team's current responsibilities, Compliance resources, internal processes, and various teams we work with.
You will have demonstrated accuracy and attention to detail in your contribution.
Within 3 months:
You will have demonstrated familiarity with the SailPoint products' environment, controls associated with those products, business processes, and stakeholders.
You will have been exposed to the current state efforts and deliverables and will increasingly assume ownership of the responsibilities expected for this position mentioned in the “Key Responsibilities” section above.
Within 1 year:
You will independently lead the planning, preparation and completion of an audit following defined standards and deadlines. You should be able to provide an audit report which includes findings and recommendations within SailPoint internal tools and work with internal teams on remediation.
You will be setting and promoting high standards of audit work and ensuring high standard quality
audit reports are delivered consistently, suggesting beneficial changes to audit methodologies and procedure.
Requirements:
MUST HAVE
3-4 years of experience as a lead IT Auditor with following competencies-
· Audit Methodology, planning, scoping, testing and reporting IT audit
· Risk and control Identification and analysis
· Clear understanding of IT audit methodologies.
Able to independently manage and complete audit tasks and/or compliance projects from beginning to end
Experience with security/technical controls that include SOC 1 Type 2, SOC 2 Type 2, ISO27001, ISO 27017, ISO 27018, ISO 27701, C5 or similar compliance frameworks
General knowledge of IT systems, DevOps, security, AWS/Azure/GCP, GRC tools
Well-versed in compliance guidelines and best practices
Strong attention to detail with an analytical mind and outstanding problem-solving skills.
Ability to maintain confidentiality
Ability to build strong relationships across cross-functional teams
Strong technical writing and research skills
Excellent communication, coordination, and negotiation skills
Good to have experience
Familiarity with tools such as JIRA, SNOW, Salesforce, etc.
Process Improvement
Process Automation
Agile auditing
Certificates such as CISA
Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.
As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):
$46,100 - $65,900 - $85,700
Base salaries for employees based in other locations are competitive for the employee's home location.
Benefits Overview
1. Health and wellness coverage: Medical, dental, and vision insurance
2. Disability coverage: Short-term and long-term disability
3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children
5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
6. Financial security: 401(k) Savings and Investment Plan with company matching
7. Time off benefits: Flexible vacation policy
8. Holidays: 8 paid holidays annually
9. Sick leave
10. Parental support: Paid parental leave
11. Employee Assistance Program (EAP) and Care Counselors
12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
13. Health Savings Account (HSA) with employer contribution
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
Auto-ApplyElectrician
Austin, TX job
Job DescriptionBenefits:
401(k)
401(k) matching
Competitive salary
Health insurance
Paid time off
Training & development
Vision insurance
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Career Advancement Opportunities
Job Summary
We are seeking a skilled Electrician to join our team! You will be responsible for installing and repairing wiring, electrical fixtures, and control equipment, as well as training apprentices on the job. If you are a Journeyman Electrician with a can-do attitude who takes pride in his work, we want to hear from you.
Responsibilities:
Follow all safety rules and regulations
Maintain a clean and safe work environment
Use blueprints, sketches, or building plans to determine electrical requirements and materials needed
Install new electrical systems and repair existing systems
Provide bids for work orders
Interact with customers, suppliers, and other professionals
Qualifications:
Journeyman Electrician License (Must Have)
OSHA 10 (required)
OSHA 30 is preferred
Previous experience as an Electrician lead is preferred
Valid Drivers License
Ability to stand for long periods and lift heavy objects
Strong understanding of mathematical concepts and measurements
Professional appearance and courteous personality
Director of Engineering - Enterprise Platform
Austin, TX job
Director of Engineering, Enterprise Platform
SailPoint is the leader in Identity Security. Our solutions secure and enable thousands of companies worldwide, providing unmatched visibility and control over digital identities-human, machine, and AI. Our next-generation Atlas Platform is redefining identity governance with advanced AI-powered capabilities.
We are a Gartner leader, high-growth Identity Security SaaS organization: the only company with a multi-tenant, micro services-built SaaS IGA solution and AI and machine learning Identity Security platform. Organizations don't know what data they have; let alone where it resides and crucially, and we help them answer those key questions. Identity security is the central control point for risk management for the enterprise: the easiest way to implement your digital transformation faster and reduce risk.
We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” - 15 years in a row.
About the Role
As the Director of Engineering, Enterprise Platform, reporting to the Vice President of Engineering, Enterprise Platform, you will lead a team of approximately 40 engineers responsible for the core services and innovation driving the Atlas Platform. You will define and execute the technical strategy and architecture for scalable, externally facing platform components, directly impacting SailPoint's ability to deliver real-time access intelligence, policy automation, and extensibility at scale.
Responsibilities:
Lead and mentor engineering teams building core platform components: identity services, knowledge graphs, workflow engines, and data pipelines.
Define and evolve platform architecture for scalability, reliability, and extensibility.
Champion API-first and developer platform strategies, empowering our developer and partner ecosystem.
Drive execution across microservices, GraphQL APIs, event-driven pipelines, and AI/ML-integrated services.
Collaborate with Product, Design, Security, and Field teams to deliver impactful solutions.
Manage stakeholder relationships, aligning technical vision with business goals.
Requirements:
10+ years in software engineering leadership roles, including managing backend/platform teams.
5+ years of hands-on engineering experience.
Deep expertise in cloud-native architecture, SaaS platforms, and large-scale data systems.
Experience with microservices, event-driven systems (Kafka/SQS), and containerized CI/CD (Docker, Kubernetes).
Technical fluency at the architectural level; able to guide and challenge engineering decisions.
Proven ability to scale distributed systems for reliability and performance.
Strong background in API design, developer experience, and integration tooling.
Experience with graph databases (e.g., Neo4j), AI/ML pipelines, and AWS cloud environments.
BS in Computer Science or related field preferred.
Roadmap and Timeline to Success
Within the first 30 days:
Onboard into the Atlas platform and SailPoint's technology stack.
Build relationships with team leads; assess strengths and development areas.
Deeply understand business problems and propose architectural solutions.
Interview stakeholders to align product roadmap and technical challenges.
Create a project schedule for team deliverables, maximizing impact.
By 90 days:
Motivate and challenge teams to achieve synergy and technical excellence.
Actively participate in technical decision-making for platform evolution.
Implement fast, iterative changes, and maintain regular stakeholder syncs.
Assist in developing a 2 to 3-year vision for scaling the Atlas platform and enhancing reliability.
By 6 months:
Drive progress on technical debt reduction and feature delivery.
Attract and retain top engineering talent.
Earn trust as a respected partner to stakeholders.
Ensure teams consistently deliver on commitments and deadlines.
By 1 year:
Align team size and skills to roadmap; operate efficiently.
Achieve real business results and incremental milestones.
Foster a culture of continuous learning and career development.
Use data to measure impact and optimize engineering processes.
Consistently deliver quality results in coordination with technical teams.
Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.
As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):
$187,900 - $268,400 - $348,900
Base salaries for employees based in other locations are competitive for the employee's home location.
Benefits Overview
1. Health and wellness coverage: Medical, dental, and vision insurance
2. Disability coverage: Short-term and long-term disability
3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children
5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
6. Financial security: 401(k) Savings and Investment Plan with company matching
7. Time off benefits: Flexible vacation policy
8. Holidays: 8 paid holidays annually
9. Sick leave
10. Parental support: Paid parental leave
11. Employee Assistance Program (EAP) and Care Counselors
12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
13. Health Savings Account (HSA) with employer contribution
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
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