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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $37,540 | $18.05 |
| 2 | Seattle, WA | $36,402 | $17.50 |
| 3 | San Antonio, TX | $31,488 | $15.14 |
| 4 | Duluth, GA | $30,603 | $14.71 |
| 5 | Blacksburg, VA | $28,539 | $13.72 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $132,057 | $63 | - |
| 2 | Customer Relationship Specialist | $97,789 | $47 | - |
| 3 | Customer Account Executive | $95,147 | $46 | - |
| 4 | Service Consultant | $88,612 | $43 | - |
| 5 | Customs Consultant | $86,829 | $42 | - |
| 6 | Customer Service Executive | $84,623 | $41 | - |
| 7 | Customer Service Senior Associate | $78,496 | $38 | - |
| 8 | Customer Service Professional | $78,384 | $38 | - |
| 9 | Customer Liaison | $69,768 | $34 | - |
| 10 | Customer Care Consultant | $67,061 | $32 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Commvault | $44,132 | $21 | 7 |
| 2 | Citrix | $42,748 | $21 | - |
| 3 | Ivanti | $42,324 | $20 | - |
| 4 | Iex | $40,209 | $19 | - |
| 5 | Secure Computing | $38,899 | $19 | - |
| 6 | MathWorks | $38,608 | $19 | - |
| 7 | Veritas Technologies Llc | $38,252 | $18 | - |
| 8 | iTradeNetwork | $38,246 | $18 | - |
| 9 | Cybersource | $38,090 | $18 | - |
| 10 | BlackBerry | $37,626 | $18 | - |
| 11 | Actian | $37,464 | $18 | - |
| 12 | Internet Securities | $36,998 | $18 | - |
| 13 | SailPoint | $36,491 | $18 | - |
| 14 | F5 | $34,829 | $17 | - |
| 15 | Technology | $34,580 | $17 | - |
| 16 | Infolob Solutions | $34,368 | $17 | - |
| 17 | Paranet | $33,862 | $16 | - |
| 18 | S1 Corporation | $33,548 | $16 | - |
| 19 | Federal Data Systems | $33,332 | $16 | - |
| 20 | VMware | $33,269 | $16 | - |