About RadformationRadformation is transforming the way cancer clinics deliver care. Our innovative software automates and standardizes radiation oncology workflows, enabling clinicians to plan and deliver treatments faster, safer, and more consistently, so patients everywhere can receive the same high-quality care.
Our software focuses on three key areas: • Time savings through automation • Error reduction through automated systems • Increased quality of care through advanced algorithms and workflows
We are a fully remote, mission-driven team united by a shared goal: to reduce cancer's global impact and help save more of the 10 million lives it claims each year. Every line of code, every product release, and every conversation with our customers brings us closer to ensuring no patient's treatment quality depends on where they live.
Why This Role MattersIn this role, you will ensure that AutoContour delivers exceptional accuracy, reliability, and clinical value to radiation oncology teams around the world. Your clinical expertise and systematic approach to quality will directly influence the safety and performance of a product used in patient care. You will work closely with Product, Engineering, Support, Regulatory, and another QA Manager to test, validate, document, and improve every release of AutoContour. This work ensures clinics can confidently rely on our AI-generated contours to provide optimal treatments for their patients.
Responsibilities Include:• Testing product versions prior to release to ensure high-quality performance• Conducting verification and validation testing to ensure product quality and integrity• Coordinating with Success and Support teams for troubleshooting assistance and clinic setup• Providing clear and actionable feedback to the Product Manager and engineering team• Generating documentation for product-related materials• Preparing Medical Device documentation in collaboration with the Regulatory team, including defining requirement specifications, test conditions, risk mitigation strategies, and execution of formal testing
Required Experience:• Minimum 5 years of experience as a clinical medical physicist or dosimetrist • Experience in validation and verification • Programming experience using C# • Strong critical thinking skills • Exceptional communication skills • Ability to multitask and work independently • Positive attitude and passion for excellence in patient care • Strong documentation skills and the ability to define ideas clearly • Experience implementing relevant AAPM Task Group reports related to contouring and image registration
Preferred Experience:• More than 5 years of clinical experience with Radformation products, especially AutoContour• Rigid and deformable registration experience and knowledge• Experience using Visual Studio or similar coding environments• Familiarity with multiple treatment planning systems• Product testing and/or software verification experience• Customer service experience
AI & Hiring IntegrityAt Radformation we believe AI can be an incredible tool for innovation, but our hiring process is all about getting to know you-your skills, experience, and unique approach to problem solving. We ask that all interviews and assessments be completed without tools that generate answers in real time. This ensures a fair process and allows us to see your authentic work. Use of such tools during hiring may affect your candidacy.
Benefits & Perks - What Makes Us RADWe care about our people as much as we care about our mission. We offer competitive compensation, benefits, and the opportunity to make an impact in the fight against cancer.
The salary range for this role is $140,000-$210,000 USD base, plus bonus eligibility. Compensation will vary for international candidates based on degree, title, experience, and location.
For US teammates (via TriNet) Health & Wellness • Multiple high-quality medical plan options with substantial employer contributions • Health coverage starting on day one • Short-term & long-term disability and supplemental life insurance Financial & Professional Growth • 401(k) with immediate vesting and employer match • Annual reimbursement for professional memberships • Conference attendance and ongoing learning opportunities Work-Life Balance & Perks • Self-managed PTO and 10 paid holidays • Monthly internet stipend • Company-issued laptop and one-time home office setup stipend • Fully remote environment + virtual events and annual company retreats
For global teammates (via Deel) We ensure benefits align with local laws and standards through our Employer of Record partners, providing competitive, locally compliant benefits that support health, financial security, and work-life balance.
Our Commitment to DiversityCancer affects people from every walk of life, and we believe our team should reflect that diversity. Radformation is proud to be an equal opportunity workplace and an affirmative action employer. We welcome candidates from all backgrounds and are committed to fostering an inclusive environment for all employees.
Agency & Candidate Safety NoticeRadformation does not accept unsolicited resumes from agencies without a signed agreement in place and does not partner with third-party recruiters unless explicitly stated. All legitimate communication from Radformation will come from ******************** email address. If you receive outreach from another domain or via unofficial channels, please contact [email protected].We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$140k-210k yearly Auto-Apply 22d ago
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Technical Support Physicist
Radformation 4.1
Remote
About RadformationRadformation is transforming the way cancer clinics deliver care. Our innovative software automates and standardizes radiation oncology workflows, enabling clinicians to plan and deliver treatments faster, safer, and more consistently, so patients everywhere can receive the same high-quality care.
Our software focuses on three key areas:• Time savings through automation• Error reduction through automated systems• Increased quality care through advanced algorithms and workflows
We are a fully remote, mission-driven team united by a shared goal: to reduce cancer's global impact and help save more of the 10 million lives it claims each year. Every line of code, every product release, and every conversation with our customers brings us closer to ensuring no patient's treatment quality depends on where they live.
Why This Role MattersWe are looking for a highly motivated individual who has a passion for radiation therapy and enjoys a dynamic, fast-paced work environment. The Technical Support Physicist will bring their upbeat personality to this role to solve problems with customers, troubleshoot errors and issues clinics are experiencing, and install software. The Technical Support Physicist will assist clinics by identifying solutions and will work with engineers to improve the software. As the Technical Support Physicist, you will develop relationships with clinics and incorporate feedback into creating clinics' dream products. With your clinical background, you will have the ability to improve efficiency in Radiation Oncology clinics throughout the country.
Responsibilities include: • Work with clinics to understand their issues and provide a solution independently and/or with the help of the programming team• Coordinate with the success team to identify clinics that need help troubleshooting• Share feedback with the engineering team and communicate customer needs
Required Experience • Minimum 3 years experience as a clinical physicist Strong critical thinking skills • Exceptional communication skills • Ability to multitask • Positive attitude and a passion for excellence in patient care
Preferred Experience • 5+ years experience as a clinical physicist using Eclipse TPS • Experience with multiple treatment planning systems • Customer service experience
Abilities • Enthusiastic about learning new technologies and sharing them with the healthcare community • Thrives with a dynamic schedule and constant learning environment • Excels at multi-tasking and managing multiple projects simultaneously • Master of treatment planning and radiation oncology clinical workflow • Ability to maintain a positive attitude in a fast-paced and ever-changing work environment • Strong organizational skills and ability to work independently • Highly motivated to help clinicians improve their workflow • Excellent communication skills, both written and oral • Open-minded personality and welcoming of ideas and feedback
AI & Hiring IntegrityAt Radformation we believe AI can be an incredible tool for innovation, but our hiring process is all about getting to know you, your skills, experience, and unique approach to problem solving. We ask that all interviews and assessments be completed without tools that generate answers in real time. This helps ensure a fair process for everyone and allows us to see your authentic work. Using such tools during the process may affect your candidacy.
Benefits & Perks - What Makes Us RADWe care about our people as much as we care about our mission. We offer competitive compensation, benefits, and the opportunity to make an impact in the fight against cancer.
The salary range for this role is $180,000 - $200,000 USD base, plus bonus eligibility.
Additionally: • Multiple high-quality medical plan options with substantial employer contributions toward premiums, often covering the full cost depending on the plan selected. • Health coverage starting on day one. • Short-term and long-term disability and supplementary life insurance. • 401(k) with employer match vested immediately. • Annual reimbursement for professional memberships. • Self-managed PTO and 10 paid holidays. • Monthly internet stipend and one-time home office setup stipend. • Fully remote work environment with virtual events and yearly retreats.
Our Commitment to DiversityCancer affects people from every walk of life, and we believe our team should reflect that diversity. Radformation is proud to be an equal opportunity workplace and an affirmative action employer. We welcome candidates from all backgrounds and are committed to fostering an inclusive environment for all employees.
Agency & Candidate Safety NoticeRadformation does not accept unsolicited resumes from agencies without a signed agreement in place. We do not partner with third-party recruiters unless explicitly stated. All legitimate communication from Radformation will come from an @radformation.com email address. If you receive outreach from another domain or via unofficial channels, please contact ************************.
$180k-200k yearly Auto-Apply 60d+ ago
Delivery Driver, Guaranteed Pay and Flexible Route Options
Copilot Careers 3.1
Greeley, CO jobs
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. Delivery Driver - Pick Your Routes - Plan Your Day With Guaranteed Pay
The Veho Driver App is looking for delivery drivers who want more predictability and control in their day.
Unlike other gig platforms where you have to piece together multiple short jobs to reach your goals, Veho lets you accept a single multi-hour route with guaranteed pay and a clear plan for your day. You'll know exactly how much you'll earn and where your route ends - before you even start driving.
No more guessing or chasing tips. Just one offer, one route, and one guaranteed way to plan and earn with confidence.
Why Drive on the Veho Driver App: The Advantage
Know Everything Upfront: See the route map & your guaranteed pay before you start driving.
Plan Your Perfect Day: Pick routes in advance that fit your schedule and end near your home.
Guaranteed Pay (No Tips): Your earnings are locked in. What you see is what you get.
Work Independently & Stay Focused: No passengers, no food orders, no waiting between gigs. Just you, your route, and a clear plan for the day.
Fast, Reliable Payments: Get paid via direct deposit twice a week, plus instant pay options for qualifying banks.
What You'll Do: A Predictable Side Hustle
Pick up, scan, and organize your packages at a local warehouse.
Use the Veho Driver app to navigate your route and confirm deliveries.
Deliver a variety of package sizes to homes and apartments - all within your chosen route.
Eligibility: Ready to Drive?
Must be 25 years of age or older and pass a standard background check
Valid driver's license, registration, and auto insurance.
A reliable large sedan, SUV, minivan, or pickup truck with a hard, lockable cover.
A modern smartphone (iOS or Android) with a data plan. xevrcyc
Ability to lift and carry packages up to 50 lbs.
Remote working/work at home options are available for this role.
$31k-40k yearly est. 13h ago
Legal Counsel
Medium 4.0
Chicago, IL jobs
About Synapticure
As a patient and caregiver-founded company, Synapticure provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. Partnering with providers, payers, ACOs, health systems, and life sciences organizations-including through CMS' new GUIDE dementia care model-Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases such as Alzheimer's, Parkinson's, and ALS.
The Role
Synapticure is seeking an experienced and highly capable Legal Counsel to serve as the company's in‑house attorney. In this critical role, you will function as a strategic business partner and trusted advisor to executive and clinical leadership-building and leading a right‑sized compliance program, managing legal risk, and ensuring regulatory alignment across our fast‑growing organization.
The ideal candidate brings deep healthcare regulatory expertise, sound business judgment, and the ability to translate complex legal advice into actionable, practical guidance. You will oversee healthcare compliance, contracting, and general legal operations across the enterprise, supporting both the clinical delivery organization and the corporate entity. This is an exciting opportunity to shape the legal and compliance function at a mission‑driven, high‑growth healthcare company that is redefining access to specialized neurological care.
Job Duties - What you'll be doing Healthcare Regulatory & Compliance
Design, implement, and oversee a scalable healthcare compliance program, including policies, training, and internal monitoring frameworks
Provide guidance on federal and state healthcare laws and regulations, including HIPAA, fraud and abuse (Stark and Anti‑Kickback Statute), corporate practice of medicine, and multi‑state telehealth requirements
Advise on MSO/PC structures, payer contracting compliance, and corporate practice of medicine guardrails
Provide counsel on complex billing, coding, and reimbursement issues, including Medicare and Medicaid participation
Anticipate and communicate regulatory trends, advising leadership on both risk and strategic opportunity
Oversee internal investigations, audits, and privacy/security initiatives in partnership with technology and clinical operations teams
Contracting & Transactions
Draft, review, and negotiate a wide range of contracts, including payer, health system, vendor, and technology agreements
Support clinical and life sciences partnership agreements while maintaining appropriate corporate and compliance boundaries
Develop and maintain contract templates, playbooks, and workflows to streamline review and approvals across the organization
Corporate & Operational Legal Support
Provide day‑to‑day legal counsel on corporate governance, employment, risk management, and marketing matters
Collaborate with business and clinical leaders to translate legal and compliance advice into practical, operational solutions
Serve as the primary point of contact for outside counsel, ensuring effective resource use and alignment with company strategy
Educate and train internal teams on contracting best practices and healthcare regulatory requirements
Support strategic initiatives, corporate development, and special projects as Synapticure continues to scale
Requirements - What we look for in you
Juris Doctor (J.D.) from an accredited law school and active licensure in at least one U.S. jurisdiction
5-10+ years of legal experience, ideally a blend of law firm and in‑house counsel roles within healthcare or health technology
Demonstrated expertise in healthcare regulatory areas including HIPAA, fraud and abuse, corporate practice of medicine, telehealth, payer contracting, and MSO/PC structures
Experience designing, managing, or scaling healthcare compliance programs tailored to growth‑stage or technology‑enabled healthcare companies
Ability to assess and communicate risk clearly, balancing regulatory compliance with business objectives
Strong interpersonal and communication skills, capable of translating complex legal issues into clear, actionable advice for diverse audiences
Proven record of working cross‑functionally and collaborating with leadership, operations, and clinical teams
Preferred Qualifications
Experience in a telehealth or tech‑enabled healthcare environment
Familiarity with value‑based care models and payer/provider partnerships
Exposure to life sciences collaborations and related regulatory considerations
Understanding of data privacy frameworks beyond HIPAA (e.g., CCPA, GDPR)
Experience supporting corporate transactions, including fundraising or M&A activities
Values
Relentless focus on patients and caregivers. We are determined to provide an exceptional experience for every patient we serve, and we put our patients first in everything we do.
Embody the spirit and humanity of those living with neurodegenerative disease. Inspired by our founders, families, and personal experiences, we recognize the seriousness of our patients' circumstances and meet that challenge with empathy, compassion, kindness, joy, and hope.
Seek to understand, and stay curious. We listen first-to one another, our patients, and their caregivers-communicating authentically while recognizing there's always more to learn.
Embrace the opportunity. We act with urgency and optimism, driven by the importance of our mission.
Travel Expectations
This is a fully remote position. Occasional travel to Synapticure's headquarters in Chicago, IL, or regional clinical team gatherings may be required.
Salary & Benefits
Competitive compensation based on experience
Comprehensive medical, dental, and vision coverage
401(k) plan with employer matching
Flexible scheduling and remote‑first work environment
Life and disability insurance coverage
Generous paid time off and sick leave
Opportunities for professional development and advancement within a fast‑growing healthcare organization
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$117k-177k yearly est. 1d ago
Infor Finance ERP Analyst - 245267
Medix Technology 3.9
Chicago, IL jobs
Infor Finance ERP Analyst
100% Remote
Unable to provide sponsorship now or in the future
Our client is a leading healthcare organization looking to bring on an Infor Finance ERP Analyst onto their team. This individual will work alongside the ERP team to manage & configure the Finance module of their Infor ERP system.
Responsibilities:
Perform daily configuration, monitoring, maintenance, and troubleshooting for the Infor Finance module.
Deliver technical support to end users by resolving system-related issues and ensuring a positive user experience.
Configure ERP modules to meet business needs and align with established workflows.
Collaborate with IT teams and external vendors to customize ERP features and integrate third-party applications.
Partner with departments such as Finance, HR, and Inventory to analyze processes and identify opportunities to improve efficiency through ERP solutions.
Propose and implement enhancements to optimize system performance and streamline business operations.
Conduct user training sessions and develop comprehensive manuals and guides for ERP usage.
Maintain detailed documentation of system updates, configurations, and procedures for future reference.
Coordinate, test, and validate ERP upgrades to minimize operational disruption; assist in evaluating and selecting new ERP tools or solutions when needed.
Requirements:
Associate's Degree required, Bachelor's Degree preferred.
3+ years of experience configuring the Infor Finance module.
Experience in troubleshooting and solving technical issues related to ERP systems.
Strong communication skills.
$42k-57k yearly est. 5d ago
Sales Account Manager
The Bazaar 3.7
River Grove, IL jobs
Location: On-site at The Bazaar Headquarters// Remote Work Optional depending on experience and job fit.
Job Type: Full-Time
Compensation: Total On Target Earnings is 105K.
75K base +1% of sales (uncapped commission)
About The Bazaar:
The Bazaar is a 65-year-old, family owned, leader in the closeout and off-price distribution industry, specializing in consumer-packaged goods (CPG). With a strong reputation for sourcing and distributing high-quality products at unbeatable prices, we serve a diverse range of retailers and businesses. Our team is dedicated to delivering exceptional value and fostering long-term partnerships in the marketplace.
Who this Job is perfect for:
A person with Experience and Passion for CPG distribution selling to retailers, E-com, and Wholesalers around the world.
A gritty and high energy salesperson who builds relationships very well.
Someone who thrives in a family business environment. This is not a corporate culture, we believe in quick decisions, hustle, and total honesty. You will be judged on your effort and performance daily!
You will spend a ton of time building meaningful relationships with your customers, this is a great job for someone who loves people.
Position Overview:
We are seeking a Account Manager to drive revenue growth, expand customer relationships, and manage key accounts in the closeout and off-price retail space. The ideal candidate will have a proven track record in sales, strong negotiation skills, and experience in CPG, distribution, or wholesale trade. This role requires a strategic thinker who can identify new opportunities, manage complex deals, and build lasting partnerships with retailers and suppliers.
Key Responsibilities:
In collaboration with leadership, develop and execute a strategic sales plan to expand market presence and revenue streams.
Manage and grow existing customer accounts by identifying, selling and building strong relationships across all departments in your assigned national accounts.
Actively seek new business opportunities at the national and regional levels.
Build and maintain strong relationships with key decision-makers (C-Level) at retail partners.
Negotiate pricing, terms, and contracts to maximize profitability.
Stay ahead of industry trends, market conditions, and competitor activities.
Collaborate with internal teams (procurement, logistics, and finance) to ensure seamless execution of deals.
Meet and exceed sales individual and team targets through proactive pipeline management and customer engagement.
Utilize CRM and ERP systems to track sales performance, customer interactions, and forecasts.
Qualifications & Skills:
Ideally you have 5-10 years of experience in sales, account management, or business development, preferably in CPG, wholesale, or closeout distribution.
Strong negotiation, communication, presentation and interpersonal skills.
Ability to manage complex sales cycles and close high-value deals.
Proven ability to meet or exceed sales targets and revenue goals.
Proficiency in CRM and ERP systems for tracking sales performance.
Excellent analytical and problem-solving skills (Big deal these days)
Detail-oriented and research-driven individual
Outstanding time management and organizational skills. Ability to prioritize daily work flow well.
Ability to travel as needed to meet with customers and attend industry events.
Why Join Us?
Competitive salary with performance-based incentives. No cap on earnings.
Opportunity to work with a Family-owned company in a fast-paced industry.
Collaborative team environment with opportunities for career growth.
Exposure to a diverse portfolio of products and customers.
You will build and run your own book of business. You will "eat what you kill", so to speak.
$30k-47k yearly est. 4d ago
Customer Support Manager
Gradient 3.2
San Francisco, CA jobs
Job Description
Join us at Gradient, where our purpose is to revolutionize home comfort while championing environmental sustainability. Our mission is to combat the escalating challenge of climate change by redefining how homes are heated and cooled. Today, the environmental impact of heating and cooling systems surpasses that of the entire transportation sector, and without intervention, this trend is set to escalate drastically. At Gradient, we believe that ensuring comfortable living spaces shouldn't come at the cost of our planet. We envision a future where every individual can enjoy the luxury of a comfortable home without contributing to carbon emissions. Our high-efficiency, low-carbon heat pump is just the beginning of our journey toward fully decarbonizing buildings. By joining Gradient, you'll be at the forefront of a movement to make sustainable living accessible to all, ensuring healthier communities and a brighter, greener future.
Overview
We are seeking an experienced Customer Support Manager with deep expertise in Zendesk to lead our customer support team and scale a high-quality, efficient support operation. This role owns the day-to-day management of customer support agents while designing and executing a support strategy that leverages Zendesk to deliver exceptional customer experiences-without adding unnecessary headcount.
This role requires a hands-on leader who understands how to translate customer needs and business growth into scalable processes, automation, and reporting within Zendesk.
This person will ideally live somewhere near our San Francisco Headquarters, though we are for US based remote work for the right person.
The estimated base salary for this role is $110,000 - $130,000 USD per year + equity. An individual's compensation will vary on a number of factors including but not limited to geography, skills, education, experience and unique qualifications where applicable.
Responsibilities
Customer Experience & Quality
Define and enforce quality standards for customer interactions across all support channels.
Implement quality assurance processes, including ticket reviews and coaching based on Zendesk data and insights.
Identify recurring customer issues and collaborate with Product, Engineering, and Operations teams to drive root-cause solutions.
Act as a customer advocate by sharing insights and trends derived from Zendesk reporting.
Scalable Support Strategy & Operations
Develop and execute a customer support strategy that scales efficiently with business growth.
Use automation, self-service, and knowledge management to reduce ticket volume and improve first-contact resolution.
Optimize staffing models, schedules, and ticket routing to meet demand while minimizing the need for additional headcount.
Own and track key support metrics such as CSAT, NPS, first response time, resolution time, and deflection rate.
Team Leadership & People Management
Lead, coach, and manage a team of customer support agents, ensuring consistent performance and engagement.
Conduct regular 1:1s, performance reviews, and coaching sessions with a focus on quality, efficiency, and professional growth.
Set clear expectations, KPIs, and workflows for individual contributors using Zendesk as the primary system of record.
Build a culture of customer empathy, ownership, and continuous improvement.
Zendesk Ownership & Optimization
Serve as the primary owner and administrator of Zendesk, including configuration, workflows, triggers, automations, macros, views, SLAs, and roles.
Design and maintain scalable Zendesk workflows that improve response times, resolution quality, and agent productivity.
Leverage Zendesk Explore to create dashboards and reports that provide visibility into team performance, customer trends, and operational bottlenecks.
Continuously evaluate and implement Zendesk features, integrations, and best practices to support growth without increasing headcount.
Desired Qualifications
4+ years of experience in customer support or customer operations.
2+ years of experience managing customer support agents or similar individual contributors.
Deep, hands-on experience administering and optimizing Zendesk in a production environment.
Proven experience building scalable workflows, automations, and reporting within Zendesk.
Strong analytical skills with the ability to translate data into operational improvements.
Excellent communication, coaching, and cross-functional collaboration skills.
Nice to Have
Background in hardware and/or software support roles.
Experience with Zendesk Guide, Explore, and advanced automations.
Experience integrating Zendesk with CRM, product, or analytics tools.
Background in SaaS or high-growth environments.
Experience leveraging automation or AI to improve support efficiency.
Benefits
Equity
Medical/vision/dental/life/disability insurance
401k
Paid parental leave
Professional Development Stipend
Commuter benefits
Flexible PTO
We are committed to building a diverse and inclusive company. We seek to create a culture where everyone can belong because we believe that people do their best work when they can show up every day as their authentic selves. We welcome people of different backgrounds, experiences, abilities, and perspectives.
Gradient is an equal opportunity employer. We do not make hiring or employment decisions on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, disability status, or genetic information, in compliance with applicable federal, state and local law.
$110k-130k yearly 9d ago
Key Accounts Executive (NY)
Bitsight 4.1
Remote
Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.
Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.
We invented the cyber ratings industry in 2011
Over 3000 customers trust Bitsight
Over 750 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote
The Key Account Manager (KAM) is responsible for managing and growing relationships with the company's most important and high-potential customers as well as marque new logo brands. This role focuses on building long-term partnerships, driving net new and upsell/cross sell revenue growth, and ensuring customer satisfaction by aligning client business objectives with the company's solutions and services. The KAM acts as the primary point of contact for Key Accounts, coordinating internal resources to deliver value and strengthen the customer relationship.
Key Responsibilities
New Logo Acquisition
Responsible for targeting a portfolio of net new logos to establish a landing opportunity for Bitsight. (Apx 30)
Develop account plans, own the strategy by persona, and execute strategies to achieve a new logo win.
Help coordinate handoff to CSM for on-boarding and ensure customers objectives are met.
Account Management & Growth
Own and manage a portfolio of Key Accounts with a focus on retention and expansion. (Apx 40 to 50)
Develop account plans, set revenue goals, and execute strategies to achieve growth targets.
Identify upsell, cross-sell, and renewal opportunities within accounts.
Customer Engagement
Serve as the trusted advisor and main point of contact for clients.
Build and maintain executive-level relationships within customer organizations.
Conduct regular business reviews to demonstrate ROI and align on future strategy.
Collaboration & Coordination
Partner with Sales Engineering, Marketing, Customer Success, and Product teams to deliver customer value.
Act as the customer advocate internally, ensuring product and service offerings align with client needs.
Coordinate with Legal and Finance teams on contract negotiations and renewals.
Market & Industry Insight
Stay informed on industry trends, customer business challenges, and competitive landscape.
Leverage insights to position the company as a thought leader and trusted partner.
Operational Excellence
Maintain accurate account data, forecasts, and pipeline in CRM.
Track performance against KPIs, including revenue growth, customer satisfaction, and retention.
Ensure timely resolution of issues impacting customers.
Qualifications
Bachelor's degree in Business, Marketing, or related field (MBA preferred).
10+ years of experience in enterprise sales or higher, account management, or customer success with a track record of success managing large or strategic accounts.
Strong consultative selling, negotiation, and relationship management skills.
Proven ability to develop executive-level relationships and influence decision-making.
Excellent communication, presentation, and interpersonal skills.
Experience working in a cross-functional, fast-paced environment.
Familiarity with CRM tools (e.g., Salesforce, HubSpot, Clari) and account planning methodologies.
Key Attributes for Success
Strategic thinker with the ability to translate customer needs into business opportunities.
Results-driven, with a focus on revenue growth and long-term partnership.
Strong problem-solving skills and ability to navigate complex organizations.
High emotional intelligence, resilience, and adaptability.
Collaborative and team-oriented mindset.
Belonging & Inclusion. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.
Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.
Open-minded. If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Bitsight's mission and can contribute to our team in a variety of ways.
Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email ***********************. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.
Additional Information for United States of America Applicants:
Bitsight is committed to compliance with all fair employment practices regarding citizenship and immigration status.
Bitsight will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Qualified applicants with criminal histories will be considered for employment consistent with applicable law.
This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.
The anticipated hiring base salary range for this position is US$125,00 to $150,000annually for US-based employees. This range reflects the minimum and maximum target for new hire salaries for the position across all US locations, is based on a full-time work schedule, and is Bitsight's good faith estimate as of the date of this posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.In addition to base salary, this role is eligible for participation in a bonus or commission plan and an equity grant. Bitsight also offers a competitive benefits package, including but not but limited to medical, dental, and vision insurance; paid parental leave; flexible time off; a 401(k) plan with employee and company contribution opportunities; life and disability insurance; and tuition reimbursement.
$150k yearly Auto-Apply 60d+ ago
Associate Technical Consultant
Brex 3.9
New York, NY jobs
Why join us
Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. Tens of thousands of companies from startups to enterprises - including DoorDash, Flexport, and Compass - use Brex to proactively control spend, reduce costs, and increase efficiency on a global scale.
Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.
Implementation at Brex
Implementation transforms new customers into power users. We lead the onboarding experience for companies adopting Brex Empower, helping them shift from outdated processes to a modern, employee-first approach. It's a role that blends customer empathy, project management, technical expertise, process design, and change management. We take personal ownership of our customers' long-term success, and we set customers up thoroughly so they can be with ‘Brex for life'. As strategic advisors, we build trust, drive solutions with tenacity, deliver results fast, and work cross-functionally to make adoption seamless for customers.
What you'll do
As an Associate Technical Consultant, you are responsible for guiding and supporting Brex's customers with any integration-related implementations. You'll be responsible for solving and providing best practices for customers' challenges related to Brex Integrations. You are also responsible for ensuring customers are equipped with the necessary integration knowledge of the Brex Platform to reduce friction and optimize the customer experience.
Where you'll work
This role will be based in our New York City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!
Responsibilities
Become a knowledgeable resource for our customers, guiding them on ERP architecture and business process flows with the support of the team.
Support customers through their implementation journey by joining calls to address integration matters and assist with escalations for systems like NetSuite, QuickBooks, and Sage Intacct.
Serve as a crucial link between customers and our internal teams, channeling valuable product feedback to help us build a better experience.
Engage closely with the broader Integration team, actively participating in knowledge sharing and continuous learning to build your expertise.
Collaborate with our Engineering, Product, and Design (EPD) partners to support the seamless rollout of new and updated integrations, ensuring our customers are set up for success.
Requirements
1+ years of experience in a customer-facing role, working with accounting systems (Quickbooks Online, Netsuite, Xero)
Basic functional knowledge in the following areas: General Ledger, Accounts Payable, Accounts Receivable, Billing, Expense Management, HRIS
Excellent communication skills, with an ability to explain the functionality and benefits of different integrations
A collaborative spirit and experience working with a team to solve problems.
Strong organizational skills with an ability to manage assigned tasks and a keenness to drive projects forward.
A knack for problem-solving and the ability to recognize when to seek guidance from the team for more complex or technical issues.
Compensation
The expected salary range for this role is $79,100 - $98,875. However, the starting base pay will depend on a number of factors including the candidate's location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.
Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.
$79.1k-98.9k yearly Auto-Apply 22d ago
Consultant, Customer Success
People.Ai 4.2
Remote
People.ai is the leader in guiding enterprise sales teams on the proven path to pipeline and revenue generation. The People.ai enterprise revenue intelligence platform ensures organizations speed up complex sales cycles by engaging the right people in the right accounts. Through our patented AI technology, People.ai enables sales teams to clearly see whom to engage with in each of their accounts and exactly what to do to deliver the highest yielding deals. Enterprises such as Cisco, Verizon, Okta, and Zoom know that people buy from people, that's why people buy from People.ai.
At People.ai, we believe that people enrich the world around them in countless ways. We believe that the more time they spend applying their creativity, resourcefulness, and critical thinking to activities that matter most in their professional life, the more effective a professional they become. We're developing a deep understanding of the professional world, mapping people, companies, and the information that flows between them through natural language processing and machine learning. Our team is a diverse, outspoken group of creatives and critical thinkers, hyper-focused on driving enterprise growth. We embrace different. We applaud non-traditional career paths. We're inspired by people who have made processes their own.
We're looking for a Sr. Consultant - Customer Success who ensures the successful activation, implementation, and early adoption of People.ai solutions, driving tangible business outcomes for customers. As a technical advisor, this role partners with Sales, Customer Success, and Product teams to deliver seamless project implementations that empower customers to unlock value quickly and position them for long-term success.
If you are a dynamic team player, a creative thinker who has fun tackling complex problems at scale, a strong relationship builder who thrives in a fast-paced environment, and are looking for a career-defining new challenge, we would love to hear from you!Responsibilities:
Define the initial customer experience post-sales and partner with sales and CSMs to drive the strategy & execution of launching People.ai at new customer accounts
Lead discovery processes to understand customer needs and align project configurations accordingly.
Deliver targeted training and enablement programs to sales and marketing executives and managers to minimize ramp time and accelerate initial onboarding.
Develop & maintain relationships with key customer champions and executive (VP to C Level) stakeholders across Sales, Marketing, Operations, and Customer Success teams
Serve as a trusted advisor to the customer and internal GTM teams by translating complex operations and AI technology topics into digestible, business language.
Build strong relationships with Engineering, Product, Sales, Marketing, and Customer Success teams to facilitate cross-functional execution on all customer commitments.
Build customer advocates and partner with marketing to obtain customer references, testimonials, and case studies
Identify and influence expansion opportunities by integrating insights into the future of the customer journey.
Partner with product and engineering teams to prioritize customer requirements, drive improvements to maintain a competitive edge and contribute to the product roadmap
Always represent the People.ai brand and help grow the team and hire great talent
Requirements:
3+ years of relevant work experience
Experience working in a SaaS software company is preferred
Experience in Sales or Revenue Operations (Field Ops) managing processes such as forecasting, QBRs, territory design etc. is preferred
Basic proficiency with Salesforce and other SaaS CRM, Martech platforms is preferred
Experience delivering consultative engagements at a consultancy is a plus
Comfortable working in high-velocity environments and dealing with ambiguity
Ability to manage horizontally and vertically across internal and customer organizations
Ability to build and cultivate relationships across business and technical stakeholders
Experience navigating vast organizations across multiple stakeholders cross-functionally
Headquartered in San Francisco, CA, People.ai is backed by Y Combinator and Silicon Valley's top investors, including ICONIQ Capital, Andreessen Horowitz, Lightspeed Venture Partners, Akkadian Ventures, and Mubadala Capital. People.ai is listed in the top 20 percent of Inc 5000 companies, is a regular leader in our key categories on G2, and is on the Forbes list of America's Best Startup Employers. For more information, please visit **************
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Regular employees may be eligible for commissions or bonus programs (target included in OTE), equity, and benefits. The range is subject to change. People.ai takes into wide range of factors when determining an individual's pay. These factors can include, skill set, training and experience, licensure and certifications, and location and metropolitan area.
$68k-107k yearly est. Auto-Apply 44d ago
Medical Device Design Controls Specialist
Radformation 4.1
Remote
Location: Remote, USA (Eastern/Central Time Zones) Employment Type: Full-Time About RadformationRadformation is transforming the way cancer clinics deliver care. Our innovative software automates and standardizes radiation oncology workflows, enabling clinicians to plan and deliver treatments faster, safer, and more consistently, so patients everywhere can receive the same high-quality care.
Our software focuses on three key areas: • Time savings through automation. • Error reduction through automated systems. • Increased quality care through advanced algorithms and workflows.
We are a fully remote, mission-driven team united by a shared goal: to reduce cancer's global impact and help save more of the 10 million lives it claims each year. Every line of code, every product release, and every conversation with our customers brings us closer to ensuring no patient's treatment quality depends on where they live.
Why This Role MattersIn this role, you will serve as the primary liaison between the Product and Regulatory teams to ensure conformance and timely completion of all product deliverables, submissions, and releases. You will work closely with the Director of Product Management, the Director of Product Quality, and cross-functional partners across Product and Quality to support and maintain Design History Files (DHFs) for Radformation's software products. Your work directly supports our mission to deliver safe, effective, and compliant solutions that improve the quality and efficiency of cancer treatment.
Responsibilities Include: • Liaise between Product and Regulatory teams for all product DHF deliverables. • Drive timelines for product deliverables, ensuring timely release and/or submission. • Create and maintain project-specific technical file deliverable lists aligned with internal SOPs. • Confirm appropriate templates are used for each deliverable and coordinate updates with the team. • Partner with project leaders, RA, and Quality to ensure deliverable owners understand expectations, receive guidance, and escalate risks as needed. • Track deliverables using company eQMS and ALM systems. • Present product-related deliverables during inspections and internal/external audits. • Support Jira-ALM integration and assist with deliverable management. • Consult with Product and Regulatory teams on content and interpret regulatory intent and expectations. • Implement regulatory feedback into the Product DHF and update tools or practices as requirements evolve. • Support substantial equivalence evaluations and conformity assessments when needed.
Required Experience: • 5+ years of Quality Systems experience and Software as a Medical Device (SaMD) experience. • 3+ years in a regulatory project management or technical role. • Experience working in a regulated agile development environment. • Familiarity with global medical device regulations: QSR/QMSR, MDD/CMDR/MDR. • Experience with eQMS and ALM systems, including enacting QMS requirements including Matrix. • Demonstrated understanding of ISO 13485, ISO 14971, IEC 62304, GDPR, HIPAA, and other international regulations/directives/standards.
Preferred Experience: • Direct product development experience. • Project Management Institute (PMI) certification or similar credential.
Who You Are • Clear communicator and believe the team succeeds or fails together. • Highly motivated with strong attention to detail. • Adaptable and thrive in a fast-paced, evolving environment. • You take ownership of your work and have strong prioritization skills. • Committed to improving the patient experience. • You have excellent organizational and interpersonal skills and can manage multiple projects simultaneously.
Benefits & Perks - What Makes Us RADWe care about our people as much as we care about our mission. We offer competitive compensation, benefits, and the opportunity to make an impact in the fight against cancer. The salary range for this role is $140,000 - $170,000 USD base.
In addition we offer: • Multiple high-quality medical plan options with substantial employer contributions toward premiums, often covering the full cost depending on the plan selected. • Health coverage starting on day one. • Short-term and long-term disability and supplementary life insurance. • 401(k) with employer match vested immediately. • Annual reimbursement for professional memberships. • Conference attendance and continued learning opportunities. • Self-managed PTO and 10 paid holidays. • Monthly internet stipend and one-time home office setup stipend. • Fully remote work environment with virtual events and yearly retreats.
Our Commitment to DiversityCancer affects people from every walk of life, and we believe our team should reflect that diversity. Radformation is proud to be an equal opportunity workplace and an affirmative action employer. We welcome candidates from all backgrounds and are committed to fostering an inclusive environment for all employees.
Agency & Candidate Safety NoticeRadformation does not accept unsolicited resumes from agencies without a signed agreement in place. We do not partner with third-party recruiters unless explicitly stated. All legitimate communication from Radformation will come from an @radformation.com email address. If you receive outreach from another domain or via unofficial channels, please contact ************************.
$140k-170k yearly Auto-Apply 60d+ ago
Data Migration Specialist
Buildout 3.8
Remote
Buildout is a family of CRE software products that help the best brokers to find, win, market, and transact properties to maximize their deal efforts and maximize wins. Our core belief is that successful commercial real estate is broker-led, but tech-enabled. That we play a critical role in maximizing the brokers time to focus on what they do best. As a result, Buildout has become the not-so-secret weapon for more than 150,000+ brokers and investors. Ultimately, we exist to serve the entire CRE industry and because of that unwavering focus, all the best brokers use Buildout. Learn more about who we are, what we do, and why we're changing the face of CRE tech on our website: **********************
The Opportunity
We're hiring a Data Migration Specialist who will be the go‑to data expert to turn a customer's complex export into clean and usable data in Buildout. You'll partner with customers at pivotal moments across the customer journey-from pre‑sales scoping calls, to onboarding implementations, to the occasional post‑launch data request-ensuring customers start strong and stay successful. Your work translates messy spreadsheets into meaningful records, shortens time‑to‑value, unblocks implementations, and prevents churn.
This role is a unique blend of customer consultation and technical execution. You'll spend time working directly with customers to guide them through their data journey, while also independently performing the data migrations that ensure their success.
How You'll Contribute
You will play an active role in your customers' onboarding journey by attending kick-off calls and ongoing check-ins, acting as the SME on data quality, and collaborating with internal teams to set customers up for success
You will facilitate the movement of Customer data from their own home-grown spreadsheets and other CRMs/systems into Buildout
Clean-up and manipulate customer data so it is ready for import
Schedule calls with customers as needed to review and clarify data
Import the data into the Buildout system
QA the data that was imported & deliver to customer
You will help to define the project scope, goals and deliverables to ensure both the Customer and internal teams are aligned
You will collaborate with other departments on behalf of your Customer to resolve issues and coordinate requests as needed
You will monitor your Customers' progress to ensure their project stays on track and escalate potential blockers internally
What Makes a Great Candidate
You have experience migrating and/or importing data into a CRM (Salesforce experience preferred)
You are skilled in data manipulation using tools like Microsoft Excel, Google Sheets or .CSV files
You are passionate about working with customers directly and ensuring their success
You have clear, customer‑friendly communication and are able to explain technical topics simply and set expectations with confidence.
You have strong time management and organization skills to manage parallel customer requests and timelines
You have the ability to identify potential roadblocks and take initiative to swiftly resolve
Nice to have:
Experience working in a B2B SaaS organization
Experience with Atlassian (Jira & Confluence), and screen sharing tools
Experience in Commercial Real Estate (CRE) industry
We know there are great candidates who won't check all of these boxes, and we also know you might bring important skills that we haven't considered. If that's you, don't hesitate to apply and tell us about yourself.
Location: This is a fully remote role open across most of the US.
Compensation: The compensation range for this position is $65,000 - $75,000.
Reporting To: Jason Loeffler, our Senior Manager of Implementation
Perks & Benefits
This program includes:
Impactful insurance and benefit options, including 100% coverage of employee dental and vision insurance premiums, HSA seed, company-paid STD, LTD, life insurance, and telemedicine, and a wellness benefit of $400/year.
Policies that support a healthy work/life harmony, including Flexible PTO, 14 paid company holidays, paid parental leave, and give back days
401(k) with 4% company match and immediate vesting
A fully remote work culture with a monthly remote work reimbursement ($600/year) to support our distributed team and an annual, in-person company kickoff
Challenging problems to solve with a committed and supportive team who are invested in your growth and development
A wonderfully quirky culture where you're encouraged to bring your whole self to work
Buildout is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, marital status, order of protection status, citizenship status, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at accommodations@buildout.com and let us know the nature of your request and your contact information and we will consider your request.
Below, you will be asked to complete identity information for the Equal Employment Opportunity Commission (EEOC). It is required by law that we ask these questions using the format provided by the EEOC. However, we want you to know that at Buildout, we understand that gender is not binary and welcome people of all identities.
For more information about our privacy practices please visit our Privacy Policy. By submitting your application, California residents consent to Buildout processing your personal information for the purpose of assessing your candidacy for this position in accordance of our Privacy Notice for Prospective California Employees.
$65k-75k yearly Auto-Apply 19d ago
Research Support Specialist - Grants & Finance (Remote Opportunity)
Remote Opportunity 4.1
Amherst, NY jobs
About UMass Amherst
The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access, fuel innovation and creativity, and share and use its knowledge for the common good. Founded in 1863, UMass Amherst sits on nearly 1,450-acres in scenic Western Massachusetts and boasts state-of-the-art facilities for teaching, research, scholarship, and creative activity. The institution advances a diverse, equitable, and inclusive community where everyone feels connected and valued-and thrives, and offers a full range of undergraduate, graduate and professional degrees across 10 schools and colleges, and 100 undergraduate majors. We believe every member of our university community can contribute to our ongoing success by striving for the highest level of excellence as we seek breakthrough solutions to mounting environmental, social, economic, and technological challenges in our world.
About Research & Engagement
The UMass Amherst community engages more than 31,000 students, 1,400 faculty, and 5,000 staff in 11 schools and colleges with a wide variety of degree programs, research, and public service. More than 800 faculty lead sponsored research projects in many areas from basic to applied that are sponsored by federal, state, and private sources with expenditures of more than $240 million in 2023.
Job Summary
The Research Support Specialist - Grants & Finance serves as a critical resource within the Vice Chancellor for Research and Engagement (VCRE) Office, with specialized expertise in research accounting, budgeting, and procurement. The Research Support Specialist supports the financial and operational needs of large-scale research awards and addresses complex issues related to award support across the University.
Essential Functions
Anticipation and Support for New Large-Scale Awards
Collaborates with Principal Investigators (PIs), research administrators, and support staff to prepare for the financial and administrative demands of newly awarded, large-scale research projects.
Provides preemptive guidance on budgeting, financial planning, and procurement strategies to ensure compliance with institutional and sponsor guidelines.
Acts as a liaison between the VCRE office and campus stakeholders to facilitate efficient set-up and early-stage management of major awards.
Develops forecasting tools and resource allocation plans to anticipate financial needs and potential challenges for large-scale research projects.
Incident Management and Resolution
Supports resolution of incidents and complex issues related to post-award financial management by providing guidance and problem-solving expertise.
Performs in-depth analysis of financial, procurement, and compliance concerns related to ongoing research projects and implements corrective actions as needed.
Coordinates with relevant college and department level staff, as well as individual PIs to ensure prompt resolution of issues and facilitate communication between stakeholders.
Expert Consultation and Support
Serves as a subject matter expert in research accounting, budgeting, and procurement, offering guidance to staff across the campus on best practices and institutional policies.
Supports training initiatives and workshops for College-level post-award support staff to enhance campus-wide capabilities in research financial management.
Provides recommendations to the AVCRSS for process improvements, policy updates, and tools that enhance post-award support effectiveness.
Compliance and Reporting
Ensures compliance with federal, state, and institutional policies in all areas of research accounting, budgeting, and procurement.
Collaborates with internal auditors and compliance officers to review and refine procedures.
Assists in preparing reports, data analyses, and presentations for senior leadership.
Other Functions
Performs other duties as assigned.
Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Bachelor's degree (preferably in Finance, Accounting, Business Administration, or a related field).
Five (5) years of experience in research accounting, budgeting, procurement, or financial management within a higher education or research-intensive environment.
Certified Research Administrator (CRA) certification (at hire or obtained within 18 months of hire).
Strong analytical and problem-solving skills with a proactive mindset.
Proven ability to manage complex financial and operational scenarios.
Expertise in federal and state grant regulations, institutional policies, and compliance.
Excellent communication and interpersonal skills for collaboration with diverse stakeholders.
Proficiency in financial software, accounting systems, and research management tools.
Ability to handle confidential and sensitive information with discretion.
Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)
Advanced degree (e.g., MBA, MPA, or relevant field).
Physical Demands/Working Conditions
Typical office environment.
Work Schedule
37.5 hours per week. Some flexibility in working hours may be required to meet project deadlines and handle urgent incidents.
This position has the opportunity for a remote work schedule, which is defined by the University as an arrangement where the employee's work location is to work from a site other than the UMass Amherst campus. As this position falls within the Professional Staff Union, it is subject to the terms and conditions of the Professional Staff Union collective bargaining agreement.
Salary Information
Salary Level 27
Exempt Hiring Ranges
Special Instructions to Applicants
Along with the application, please submit a resume. References will be checked at the finalist stage. Please be prepared to provide contact information for three (3) professional references. Applications will be reviewed on a continuous basis until the position is filled. Early submissions are encouraged.
The University of Massachusetts Amherst welcomes all qualified applicants and complies with all state and federal anti-discrimination laws.
$42k-61k yearly est. 52d ago
Director of Customer Success
Buildout 3.8
Remote
Buildout is a family of CRE software products that help the best brokers to find, win, market, and transact properties to maximize their deal efforts and maximize wins. Our core belief is that successful commercial real estate is broker-led, but tech-enabled. That we play a critical role in maximizing the brokers time to focus on what they do best. As a result, Buildout has become the not-so-secret weapon for more than 150,000+ brokers and investors. Ultimately, we exist to serve the entire CRE industry and because of that unwavering focus, all the best brokers use Buildout. Learn more about who we are, what we do, and why we're changing the face of CRE tech on our website: **********************
The Opportunity
We are seeking an entrepreneurial Director of Customer Success to lead and architect our Customer Success organization. This is a critical leadership role that requires a blend of strategic platform expertise, operational rigor, content creation prowess, and cross-functional leadership. You will be responsible for defining the customer journey, leveraging technology to drive proactive engagement, and ultimately, meaningfully improving customer adoption and retention for our flagship products.
How You'll Contribute at Buildout
Designing & Optimizing Operations
Leveraging our CS platform, Planhat, design and build automated triggers and playbooks based on activity (e.g. usage data, NPS scores, customer sentiment) to identify early warning signs, drive adoption, improve retention, and surface opportunities for cross-sell
Manage CS Operations Specialist to ensure technical build-out, data integrity, reporting, and maintenance within the CS platform are executed flawlessly
Collaborate with cross-functional leaders (Account Management, Billing, Implementation, Support) to solidify "swim lanes" and rules of engagement to ensure a unified customer communication experience with seamless hand-offs that feel like magic to the customer
Proactive Engagement & Product Enablement
Lead the strategy and support the creation of proactive, educational content (e.g., webinars, training videos, LMS courses)
Manage Customer Success Manager(s), whose responsibilities focus on getting on the phone with customers to train, answer questions, and enable them to integrate the product seamlessly into their day-to-day
Team Performance & Reporting
Own critical company retention KPIs and drive lead generation for our sales and account management organizations
Define, track, and report on key metrics and outcomes, producing senior leadership visibility into the success of our efforts
Develop the KPIs and quarterly goals for your team, aligning initiatives with company goals, prioritizing and clearly articulating what will be deferred or deprioritized, and ensure resources are always aimed at the highest value work
Recruit, coach, and performance manage a growing Customer Success team, including a Customer Success Operations Specialist and customer-facing Customer Success Manager(s), ensuring the team is highly skilled and effective
Competencies
Operationally and process minded - you are keen on having established processes and steps in place in order to achieve a desired end goal
Technically savvy - you love leveraging, designing, and building technology and systems to get work done effectively and efficiently, and you fearlessly seek ways to use AI
Data driven - you eat data for breakfast. You use metrics, facts, and quantitative analysis rather than intuition or anecdote to inform strategies, make decisions, and measure progress toward established goals
Customer focus - you understand customer needs and are devoted to creating positive, helpful experiences
Directs work - you provide direction and delegation and remove obstacles so your team can get work done
Communicates effectively - you're great on the phone and with the written word, meet the customer where they are, and are unafraid to insert some delight and levity into the day-to-day
Innovative - you love tinkering and experimenting in a fast-changing environment, learning lessons and relying on data and results to inform quick iterating
Drives results - you focus and prioritize the work that will impact business outcomes, and are allergic to not hitting your goals
What You'll Bring to Buildout
3+ years of experience in post-sale, customer-facing roles
2+ years of experience managing CSMs or similar post-sale customer-facing roles
Experience designing and building triggers and playbooks in a customer success platform such as Planhat, Gainsight, ChurnZero
Proven ability to drive results, with a track record of hitting retention and cross-sell referral targets
We know there are great candidates who won't check all of these boxes, and we also know you might bring important skills that we haven't considered. If that's you, don't hesitate to apply and tell us about yourself.
Location: We are HQ'd in Chicago, but operate remotely. As such, this is a remote role open across most of the US.
Compensation: The targeted compensation range for this position is $110,000 - $125,000 base salary and participation in our company bonus pool.
Reporting To: Elisabeth Blaha, VP of Customer Experience
Perks & Benefits
This program includes:
Impactful insurance and benefit options, including 100% coverage of employee dental and vision insurance premiums, HSA seed, company-paid STD, LTD, life insurance, and telemedicine, and a wellness benefit of $400/year.
Policies that support a healthy work/life harmony, including Flexible PTO, 14 paid company holidays, paid parental leave, and give back days
401(k) with 4% company match and immediate vesting
A fully remote work culture with a monthly remote work reimbursement ($600/year) to support our distributed team and an annual, in-person company kickoff
Challenging problems to solve with a committed and supportive team who are invested in your growth and development
A wonderfully quirky culture where you're encouraged to bring your whole self to work
Buildout is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, marital status, order of protection status, citizenship status, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at accommodations@buildout.com and let us know the nature of your request and your contact information and we will consider your request.
Below, you will be asked to complete identity information for the Equal Employment Opportunity Commission (EEOC). It is required by law that we ask these questions using the format provided by the EEOC. However, we want you to know that at Buildout, we understand that gender is not binary and welcome people of all identities.
For more information about our privacy practices please visit our Privacy Policy. By submitting your application, California residents consent to Buildout processing your personal information for the purpose of assessing your candidacy for this position in accordance of our Privacy Notice for Prospective California Employees.
$110k-125k yearly Auto-Apply 28d ago
Remote Work From Home Data Entry, Earn $1400 Per Week
Remote Career 4.1
New York jobs
Job Description: We are presently searching for online assistance in our work from home Panelist Program. This is a genuine opportunity for someone that appreciates sharing viewpoints regarding products, services, and also trends in todays market area.
As a Team Member, you will be executing numerous work such as online data entry, doing e-mail responses, evaluations, studies, and also various other online projects. This work-from-home opportunity is extremely rewarding and will help form the market and also influence new products coming to market.
Are you Looking To earn some money with a Job as a Student, Stay at Home Individual, Sales Manager, Project Manager, Retail Sales Associate, Administrative Assistant, Cashier Sales Associate, receptionist, secretary, housekeeper, Head Cashier, Secretary, Receptionist Administrative Assistant, Front Desk Receptionist, Front Office Receptionist, Executive Secretary, Delivery Driver, etc to take part in our paid surveys work from home Remote Positions?
Requirements
Solid outgoing personality with superior interaction abilities as well as great work principles.
Data entry and also strong business abilities.
Effective listening as well as analytical abilities, in addition to the capability to summarise details and deal with solutions.
Experience with the personal computer and also have at least a typical functioning degree typing capability.
You should be professional and positive and additionally have a high level of self-motivation and also can function individually in your task.
Excellent time management and administrative abilities with a keen focus on detail.
Benefits
Reps Typically Earn $1000 to $2500 Plus a week
Flexible Hours, Virtual Remote
Complete Training Is Offered
Work At Your Schedule And Speed
Paid Weekly
Work At Home
No Sales and No Cold Calling
Full Time And Part-Time Hours Available
Excellent client-facing and internal communication skills, written and verbal communication skills
multi-tasking skills
Basic working knowledge of Microsoft Office Word
$30k-35k yearly est. 60d+ ago
Gameplay Engineer | North America | Canada | Europe | Fully Remote
Escape Velocity Entertainment 3.8
Remote
What we are looking for:
As a Gameplay Engineer, you will work closely with Design, Animation, and Audio to create new gameplay experiences and take ownership over large gameplay features. You will be working on an early-stage incubation project so a flexible mindset is necessary, and your opportunity to participate in design and have your voice as part of the product will be high.
Requirements
What we will do together:
Contribute to the design of our gameplay systems
Develop, modify, and debug gameplay software in script and C/C++
Deploy, optimize and test gameplay software on PC.
Collaborate with other internal departments (art, design, audio, QA, etc.)
Document software and features for internal and external teams
Participate in the code review process
What you will bring:
Experience developing games professionally, and shipping AAA titles
Experience using Unreal Engine 4/5
A keen analytical mind, with strong problem-solving skills
Strong C++ skills and the ability to code and architect gameplay mechanics and tools
Strong math skills
Well versed in games and the ability to articulate what is strong/weak about the design of existing games
Excellent communication and interpersonal skills
Self-motivated, strong work ethic, and able to work independently
Creativity in problem-solving and the ability to think outside of the established solutions
Keen interest in games
Benefits
Interested… a bit about Escape Velocity:
Escape Velocity is a team of passionate, talented developers working at a studio that offers excellent benefits, on what we believe is a once-in-a-career project with a committed publisher. But that doesn't necessarily make us unique. What does make us special? We value the time, energy, and talent of our players and our colleagues. We want every hour spent developing and playing our games to be an incredibly rewarding and worthwhile use of your time. To that end, we are ‘Fully Remote' and support team members nearly anywhere in the world. We prioritize honesty, even when that means sharing bad news. We strive to give everyone autonomy so they can determine how best to work and play, and we care more about what you bring to the game and studio than how many hours you're clocking. We're dedicated to building a culture of play, which not only makes us better game makers, but also strengthens the bonds between us all. We believe in constant improvement across all areas - from the game itself to our production design - and are constantly re-evaluating how we spend our time to ensure that we're not wasting yours and we're all always working on the most important things.
A few benefits you can expect from us:
A generous PTO allowance
Summer and Winter holidays studio closure (separate to PTO allowance)
Private Medical & Dental Healthcare
Private Mental Health scheme
A generous annual Health & Wellbeing allowance
Discretionary Studio Bonus
Top range tech for your home set up
Other benefits based on your region
How to apply:
Click apply and complete an application along with a Resume / CV. If we would like to move forward with your application, a member of the Recruiting Team will reach out to you and guide you through our process.
Escape Velocity is proud to be an equal opportunity employer. We are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.
Applications will be considered regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.
$84k-131k yearly est. Auto-Apply 36d ago
Delivery Driver, Guaranteed Pay and Flexible Route Options
Copilot Careers 3.1
Colorado jobs
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. Delivery Driver - Pick Your Routes - Plan Your Day With Guaranteed Pay
The Veho Driver App is looking for delivery drivers who want more predictability and control in their day.
Unlike other gig platforms where you have to piece together multiple short jobs to reach your goals, Veho lets you accept a single multi-hour route with guaranteed pay and a clear plan for your day. You'll know exactly how much you'll earn and where your route ends - before you even start driving.
No more guessing or chasing tips. Just one offer, one route, and one guaranteed way to plan and earn with confidence.
Why Drive on the Veho Driver App: The Advantage
Know Everything Upfront: See the route map & your guaranteed pay before you start driving.
Plan Your Perfect Day: Pick routes in advance that fit your schedule and end near your home.
Guaranteed Pay (No Tips): Your earnings are locked in. What you see is what you get.
Work Independently & Stay Focused: No passengers, no food orders, no waiting between gigs. Just you, your route, and a clear plan for the day.
Fast, Reliable Payments: Get paid via direct deposit twice a week, plus instant pay options for qualifying banks.
What You'll Do: A Predictable Side Hustle
Pick up, scan, and organize your packages at a local warehouse.
Use the Veho Driver app to navigate your route and confirm deliveries.
Deliver a variety of package sizes to homes and apartments - all within your chosen route.
Eligibility: Ready to Drive?
Must be 25 years of age or older and pass a standard background check
Valid driver's license, registration, and auto insurance.
A reliable large sedan, SUV, minivan, or pickup truck with a hard, lockable cover.
A modern smartphone (iOS or Android) with a data plan. xevrcyc
Ability to lift and carry packages up to 50 lbs.
Remote working/work at home options are available for this role.
$31k-40k yearly est. 13h ago
Account Executive - Global, Remote
Magic, Inc. 4.6
Remote
Department: Sales Employment Type: Permanent - Full Time Reporting To: Inbound Sales Manager Compensation: $2,000 - $4,500 / month Description Magic is a leading modern outsourcing platform that connects SMBs to high-quality remote workers, from SDRs to virtual assistants and more. With roots in Silicon Valley, and backing from top venture capitalists, our workers are supercharged with a combination of the latest AI technology and training.
We are seeking experienced and driven Account Executives who are passionate about helping fast-growing businesses achieve their goals. As an Account Executive, you will own the end-to-end sales cycle-from initial outreach and discovery to closing and onboarding-while consistently creating value and fostering lasting client relationships.
We will give you 50+ warm inbound leads per month. Your job? Own them. All the way.
From discovery to close, from "not now" to "let's revisit", your success will come from your grit, discipline, curiosity, and accountability. We're looking for high-performing Account Executives who are obsessed with results, coachable to the core, and treat every lead like gold.
Key Areas of Impact and Focus:
Qualified Candidate Requirements:
* Experience Fit: 2+ years of B2B sales experience (SMB/Mid-Market, U.S. or Canada), with a proven track record selling SaaS, subscription services, AI, or outsourcing to executive-level buyers.
* GTM Fit: You've thrived in high-volume inbound environments and treat every lead with the tenacity and structure of an outbound opportunity (no stone left unturned).
* Sales Style Fit: You're a consultative, relationship-first seller who drives urgency, uncovers pain, and positions value across multiple stakeholders.
* Mindset Fit: Hungry, gritty, coachable, self-accountable, and you take ownership of outcomes and don't wait to be told what to fix.
* Culture Fit: You thrive in a fast-changing startup, are mature, proactive, curious, and a driver of team momentum.
* Tech Fluency: You're strong with HubSpot, AI tools, and modern sales platforms, using technology to go faster.
* Work Schedule: 9-hour shifts following US business hours between 9:00 AM - 8:00 PM Eastern Time
* Training Schedule: 9:00 AM - 5:00 PM Eastern Time (mandatory attendance)
* Time Zone Alignment: Must be able to consistently work in Eastern Time, including adjustments for Daylight Saving Time
* Availability: Monday to Friday, with consistent availability during U.S. business hours
* Computer/laptop meeting company specifications
* Reliable high-speed internet connection (minimum 50 Mbps download/10 Mbps upload)
* Professional headset for clear client communication
* Quiet, distraction-free work environment
* Backup power/internet solution for uninterrupted client service
* Hunger: You chase results and hate leaving potential on the table
* Grit: You keep pushing when it gets hard because that's where wins happen
* Coachability: You treat feedback like fuel
* Maturity: You treat leads like gold and time like your most valuable asset
* Ownership: You drive your own success; you don't wait for it
* Problem Solver: You look for paths forward, not reasons it won't work
* Apply - Application + Video Questions
* HR Interview - 1 on 1 with HR
* 2nd Level Interview - 1 on 1 with Sales Leadership
* We may have a 3rd interview with an additional sales leader
* Role Play Exercise - 1 on 1 with Sales Leadership
* Final Interview - Team-Based Interview
Why Top Sales Performers Choose Magic
* Guaranteed Base: $1,500 - $2,500 monthly foundation for stability
* Performance Commission: 15-25% increasing with performance excellence
* Average Commission Reality: $1,500 - $2,000 monthly (what most BDMs earn)
* Total Monthly Earnings: $2,500 - $4,500+ with clear path to increase
* Truly Uncapped Commission: Our top performers consistently earn $5,000+ monthly
* Accelerated Growth: Commission percentages increase as you exceed targets
* Rapid Advancement: Clear path to senior roles with enhanced compensation
$2k-4.5k monthly 60d+ ago
Business Development Strategist (Remote)
Lightning Labs 3.9
Palo Alto, CA jobs
Lightning Labs is looking for a Business Development Strategist who is passionate about bringing bitcoin to the next billion people by expanding Lightning's reach across new companies and industries. This role will be focused on identifying businesses that will help grow the Lightning Network, building relationships with the relevant leaders, and communicating the business value of Lightning to them. The ideal candidate will have previous experience in the finance industry, a fintech or payments company, or in a business development role for a high-growth startup, have a strong understanding of the technologies behind bitcoin and Lightning, and have excellent writing skills.
Responsibilities:
Strategy
Collaborate with leadership on business development strategy, from aligning on promising regions and verticals to identifying target companies to tailoring specific value propositions for those companies.
Understand and clearly communicate how higher level shifts in the global financial market will impact a multi-asset Lightning Network and stablecoin adoption.
Business Development
Source new potential customers, from new Lightning-first entrepreneurs to existing bitcoin companies and non-bitcoin companies that want to add Lightning support to their apps.
Support existing customers by being a point of contact for technical questions or feature requests, and by being able to explain new features and the business-related impacts of upgrading.
Understand customers' business goals, and connect them with ecosystem participants that may help them achieve them.
Communications
Write compelling, high-quality thought pieces to drive awareness and education around the Lightning Network, Lightning Labs, and its products.
Support funnel growth activities, such as blog posts, press releases, engagement across social outlets, and community events.
Build organic awareness and grow engagement across community platforms such as Slack, Telegram, Twitter, etc.
Location: Global and remote. Proximity to US time zones would be ideal.
Requirements:
Passion for bitcoin, Lightning, and the mission of bringing financial freedom to the world
At least 3-5 years of experience in a business development, strategy, financial, or other relevant role
Attention to detail and strong writing and editing skills
Creative thinker who can effortlessly communicate technical concepts to non-technical audiences
Eagerness to try new things and to be energized by creative challenges
Ability to work autonomously and collaborate across time zones
Fast learner with a strong ability to reach out to new audiences
Preferred:
Track record of public writings regarding the global financial or payments markets, ideally with an emphasis on bitcoin, Lightning, or stablecoins
Ability to build relationships particularly with entrepreneurs and developers in emerging markets (LATAM, Asia, Sub-Saharan Africa)
Familiarity with the Lightning community and a technical understanding of bitcoin and Lightning
$72k-112k yearly est. Auto-Apply 60d+ ago
Client Experience Specialist
Smartasset 3.9
New York, NY jobs
Job Description
SmartAsset is an online destination for consumer-focused financial information and advice, whose mission is helping people make smart financial decisions, reaching over an estimated 59 million people each month (as of January 2025) through our educational content and personalized calculators and tools. To extend our mission, we also operate SmartAsset Advisor Marketing Platform (AMP), which helps connect consumers with fiduciary financial advisors. SmartAsset has earned recognition on the Inc. 5000 (#2574 in 2023) and Deloitte Technology Fast 500™ (#250 in 2022) lists. Currently, SmartAsset ranks on Y Combinator's list of Top 100 Companies. A successful $110 million Series D funding round in 2021 valued the company at over $1 billion.
*Other than application and licensing fees, SmartAsset did not provide compensation for the aforementioned awards.
About the Job:
We are seeking energetic sales professionals who are passionate about developing relationships and creating positive user experiences. As a Client Experience Specialist, you will join the fastest growing part of our business, helping thousands of Americans find and speak with financial advisors throughout the country.
Client Experience Specialists are the frontline voice for the company and play an integral part of our success as we facilitate communication and schedule meetings between investors and financial advisors. You will play a substantial role in driving that success.
This is a remote position with a fixed schedule of Monday through Friday from 9am to 6pm EDT.
Responsibilities:
Engage directly with consumers by performing a high volume of outbound phone calls (200+ calls/day expected).
Consistently meet or exceed individual and team performance metrics, including both qualitative and quantitative goals.
Serve as a trusted guide for users navigating the process of connecting with vetted financial advisors.
Proactively contact users who have expressed interest and schedule advisor consultations, ensuring a seamless experience.
Utilize a combination of customer service best practices and scripted messaging to deliver a tailored, high-quality experience.
Accurately log all user interactions, challenges, and outcomes in our internal CRM system.
Identify and escalate recurring user pain points to improve the overall experience.
Contribute to ongoing improvements by sharing insights and suggestions with team leads and cross-functional partners.
Support additional projects or initiatives as needed in a fast-paced, collaborative environment.
Skills/Experience you have:
1+ years of high-volume call center experience required
Comfortable in an environment where quota attainment and conversion metrics are heavily emphasized
Ability to learn and quickly adapt based on user and business needs
Organized, detail-oriented, and excellent time-management skills
Must be available to work some holidays or weekends during peak seasons
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer
Must be able to communicate via phone calls and/or video conferences (mainly for concierge and sales roles)
Available Benefits and Perks:
Fully Remote Work: All roles are fully remote within the contiguous U.S., giving you flexibility to do your best work from where you thrive.
Comprehensive Health Coverage: Multiple Medical, Dental, and Vision plan options through trusted national carriers-so you can choose what fits your needs.
Life & Disability Protection: Company-paid Life/AD&D coverage, with options to add supplemental life and disability plans for extra peace of mind.
Financial Wellness: 401(k) with employer match, pre-tax savings through FSA and HSA options, and equity packages offered for every role.
Time Off That Works: Generous vacation, sick, and parental leave policies-because balance matters.
Additional Perks: Pet insurance, home office stipend, and Employee Assistance Program (EAP)
SmartAsset is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at *************************.
California, Colorado, Connecticut, Maryland, Nevada, Rhode Island, Washington, and New York City residents* Salary: $45k + $15k Variable Commission + equity + benefits.
Salary at SmartAsset is determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the contiguous United States