Receptionist
Everett, WA jobs
Sunrise Services is seeking a Client Relations Facilitator (Receptionist) to join our Supported Living team! The Client Relations Facilitator serves primarily as the "Face of Sunrise" for the 811 Madison building, greetings visitors and directing phone calls. This person also provides additional support for our team as well as assists the SL Director. About the Program: Sunrise Services is a social services agency that focuses on providing for the unmet needs of vulnerable individuals in our community and honor our employees who serve them. We provide caregiving services, behavioral health resources, vocational services, and much more! Our work is essential and dedicated to serving those who are elderly, disabled, or have mental health challenges. The Supported Living Program offers assisted-living services to adults with a wide variety of developmental disabilities and varying levels of skill and independence. At Sunrise, we promote a high quality of life, self-determination, and independence, by providing needed support for daily living tasks. Take the leap and make a difference with us! Essential Functions: *
Responsible for opening and closing the Main Office Building lobby and keeping lobby area clean. * Provide timely, proactive, and professional customer service to all internal and external Sunrise customers. * Welcomes visitors by greeting them, in person or on the telephone; answering questions and referring inquires to the appropriate person * Monitor, process, and direct voicemails left on the main phone line. * Supports the QA work group with administrative tasks and prioritizes the connection of calls and messages from DDA, RCS, APS and other external partners * Models a positive, proactive and priority-focused communication style which encourages collaboration and allows space for all voices to be heard, with the goal of improving the quality of life of our team and our clients * Maintains employee and department directories; Routes calls to SL work groups and other divisions and departments * Functions involving the Copy Room include: completing projects as assigned; keeping the room neat and organized; monitoring and reporting stock levels; and requesting maintenance and service as needed. * Functions involving the garage storage include, keeping the area neat and organized; monitoring and reporting stock levels and reporting broken or damaged products. * Office Bathroom duties include, keeping area neat and organized; monitoring and reporting stock levels and restocking supplies as needed. * Break Room duties include making coffee, monitoring, and maintaining the neatness of the room, including cleaning out the refrigerator and freezer once per week. * Reports any issues with vehicles and 811 building and property to the SL Director * Set up, coordinate and conduct group activities for Community Living participants. Event types include fitness, social skills, arts/crafts, games, etc. * Research and design various one-time and regularly-occurring events. Identify and obtain the necessary supplies and equipment. Schedule the rooms or other areas for the events. * Create and distribute flyers and other forms of advertising for the events. * Minimal driving required to pick up items from the store. * Ensure that the events promote, provide support and/or teach skills to participants in these areas: health and safety, power and choice, positive recognition of self and others, integration into the physical and social life of the community, developing relationships, and promoting competence and self-reliance. Essential Requirements: * Education: High School Diploma or Equivalent * * Experience: One year minimum as a receptionist, secretary, administrative assistant (working with the public), or office management preferred. * * Licensure/Certification: Obtain CPR/ First Aid Certification, Driver's License, within 90 days of hire. Attend training required by applicable laws. * Skills & Abilities: * Strong verbal and written communication skills. * Previous experience with, or an ability to learn to use common office equipment such as, modern phone systems, fax machines and copy machines * Experience or Proficient with Microsoft 365 including Outlook, Word, Power Point, Excel, SharePoint and OneDrive. * Exceptional Customer Service skills * Comfortable with multitasking and operating in a fast-paced environment * Strong organizational skills with attention to detail and time management * Ability to lift 50lbs * Ability to climb stairs and ladders * Acts with a manner of professionalism at all times * * Other Considerations: * * Long periods of sedentary activity. * Familiarity with multi-line phone system. * Excellent interpersonal, written, and oral communication skills. * Excellent phone/voice etiquette and overall attitude of helpfulness, graciousness, and hospitality. * Self-motivated, works independently, multi-tasks, with ability to prioritize work. * Professional appearance. * A high degree of diplomacy in interaction with people in all situations. * Schedule: Monday - Friday 8 am - 5 pm Compensation: * $20.77/hour * Wages are determined by applicable industry experience, education, and certifications/licensure. Benefits: * Medical, dental, & vision plans * Paid vacation & sick * Holiday pay, with 8 holidays observed * Paid 'Floating' Holiday to be used on a day of choice * Health Savings Account * Health Reimbursement Arrangement * Basic Life & AD&D insurance * WA Paid Family Medical Leave * Employee Assistance Program * Pet Insurance * Legal & IDShield * Accident, Critical Illness, & Hospital Insurance * 401K (Currently matching 50%) * Life Insurance * College savings plan Why Sunrise Services Inc.? * An abundance of opportunity for growth and development * Supportive, team-driven culture * Competitive benefits and Compensation plan To comply with Federal law, Sunrise Services participates in E-Verify. All newly-hired employees are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility. We are an Equal Employment Opportunity Employer.
Receptionist
Louisville, KY jobs
Job Description
Winterwood, Inc. is hiring for the role of Receptionist. The Receptionist will play a key role in providing excellent service by greeting visitors, answering phone calls, and managing administrative tasks for the property. This position requires attention to detail and professionalism to ensure compliance with all fair housing and equal opportunity housing guidelines.
Position Details:
Job Type: Full-time (40 hours per week)
Work Schedule: Monday-Friday 8:00 AM-4:00 PM
Compensation: $18.00 per hour
What We Offer:
Sign-On Bonus: $500 (Payable on first paycheck. Rehires are eligible if their separation period has been 1 year or more).
401(k) plan with matching.
Health, dental, vision, life and disability insurance.
Paid time off (vacation, sick leave, holiday pay).
Referral program.
Opportunities for advancement and more!
Qualifications:
Previous experience in office, administrative, or customer service roles
Experience in affordable housing is a plus
Proficient with computer software and office systems
Strong organizational skills with the ability to manage multiple tasks and deadlines
Excellent communication skills, with the ability to interact effectively with staff, residents, vendors, and visitors
Strong customer service orientation and ability to work well in a team environment
Must successfully pass a pre-employment drug screening and criminal background check
Ability to travel to Lexington, KY for training.
Job Responsibilities:
Greet visitors in a friendly and professional manner
Answer phone calls, take messages, and relay calls as needed
Receive rent payments
Assist with processing and entering rental applications
Record and submit maintenance requests
Run errands, including post office runs
Maintain filing systems and perform general office duties as required
If you are ready to take on this rewarding opportunity and make a difference in our community, we encourage you to apply today!
Winterwood, Inc. is a growing family-owned property management company with over 40 years of experience in the industry. We achieve our mission and vision of Our People, First by living out our values each and every day with customer service.
Winterwood, Inc. is proud to be an Equal Opportunity Employer
Receptionist / Office Support
Mercer Island, WA jobs
Do you want to work for one of the Top Real Estate Agencies in the world located in a beautiful office in Mercer Island, WA? Are you a fun, people person who loves to exceed and drive results for your team? We are looking to hire an Agent Support: Office Assistant who will play a dynamic role by being the first point of contact for clients, staff, and brokers.
Responsibilities encompass facilitating innovative, timely and effective support for Coldwell Banker Bain Agents so they may provide full service customer support excellence to meet the needs of our clients. Duties will include reception, administrative, technology, listing related activities, organization, and day-to-day office operations. If this sounds like you, then you're one of us - and we want you.
At Coldwell Banker Bain, we provide and promote an environment that allows us to always do the right thing by conducting our business ethically, professionally, and profitably, while treating all parties with respect and dignity. Our WHY is to inspire and empower, so that lives are enriched.
Benefits include paid holidays, vacation, PTO, medical, dental, vision, Health Savings Account, Flexible Spending Account, 401(k), Life & AD&D, Long Term Disability, Employee Assistance Program, Travel Assistance Program, and access to multiple voluntary benefits.
Coldwell Banker Bain is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Qualifications
Highschool Diploma or equivalent
1 year in a professional office environment
Real estate or related office experience preferred.
Auto-ApplyOffice Assistant-Substance Use Services
Lexington, KY jobs
If you are mission driven and want to help the lives of people in your community, we have a place for you on our Team!
The Office Assistant for Administrative Services provides support for all corporate administrative services in the efficient operation of reception, communications, mail, and parcel distribution, processing purchase requests, conference, and training room scheduling, event planning and execution, supplies maintenance and inventory, office equipment maintenance, and data entry. The Office Assistant provides support for executive and senior management as directed by the Office Manager for Administrative Services.
Required Education and Experience
High School diploma or equivalent
2 years experience in a business/healthcare environment
Valid driver's license, reliable transportation, and proof of auto insurance.
Preferred Education and Experience
Associate degree in business administration or related field
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Provide invoice and purchase order processing through Trinforms, ensuring accurate record-keeping
Schedule conference and training room requests
Assist in the planning and execution of organization-wide events, including logistics, materials, and coordination
Gather and assemble materials for training events
Monitor and manage office supplies, IT consumables, office equipment and copier supplies; monitor inventory levels and initiate orders as needed
Update ADP for company property, configure and issue key cards, and manage cellular devices
Provide main coverage for the reception desk and telecommunications
Provide distribution of mail and other parcel
Maintain EOC records
Coordinate fire extinguisher service and fire alarm inspections
Generate training certificates for external training attendees
Assist payroll in scanning and required mailings, and provide support for verifications and audits
Manage PDS background checks
While we welcome all to apply, there are some position specific background stipulations that must be met to comply with various regulatory and contractual requirements.
New Vista prohibits discrimination and harassment against any applicant, employee or contractor based on sex, race, color, age, national or ethnic origin, religion, physical disability, mental disability, genetic information, marital status, sexual orientation, gender identity or expression, citizenship, pregnancy or maternity, protected veteran status, or any other basis prohibited by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, working conditions, promotion, termination, layoff, recall, transfer, leaves of absence, wage and salary administration, employee benefits and training. It is also the company's policy to prohibit all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, encouraged another to complain, participated in an investigation into such complaints, or opposed unlawful discrimination.
Auto-ApplyGeneral Clerk I (Second Shift)
Williamsburg, KY jobs
Full-time Description
Work Where it Matters
LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office.
As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
The General Clerk I position follows clearly detailed specific procedures in completing several repetitive clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; could involve simple posting to individual accounts, opening mail, calculating and posting charges to departmental accounts, operating basic office equipment e.g. photo copier, facsimile, multi-line phone/voicemail systems, mailing machines, and minimal computer program. Little or no subject-matter knowledge is required, but the clerk uses his or her own judgment in choosing the proper procedure for each task. For petition data received electronically, the Clerk shall review the data in the electronic record for accuracy and integrity, and make any corrections; perform photo matching, enter additional information as required; and verify date(s), visa classification, and other critical fields as specified. For petition data received in paper form, the Clerk shall create an electronic case file, appropriately collated, annotated, and indexed. For as long as required, the Clerk shall also create a physical case folder appropriately labeled and indexed as needed. Some petitions received will be deconstructed, scanned into the appropriate visa processing system, collated, and either returned, destroyed or filed. May be asked to perform shredding duties using industrial sized shredding equipment.
Requirements
Job responsibilities:
Strong command of the English language both verbally and written,
Must be detail oriented with strong administrative and organizational skills.
Good interpersonal and professional communication skills,
Basic computer skills,
Demonstrate a professional work ethic.
Basic understanding of geography.
Ability to work independently and as a member of the team.
Minimum Qualifications:
High School Diploma,
1+ years of relevant administrative experience desired.
Must successfully complete a background check to include criminal and credit and obtain a government clearance.
Basic computer skills utilizing multiple monitors and active sessions.
Basic use of MS Office including Excel, Word and Email.
Good Interpersonal and Professional Communication Skills.
Demonstrate a professional work ethic.
Must be a US Citizen with the ability to pass a background check and Drug Test and obtain a government clearance.
Physical Demands: While performing the duties of this job, the employee may occasionally be required to stand; walk; sit; lift; bend; reach; carry; stoop; kneel; use hand and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; speak; or hear. Specific vision abilities may be required to perform the job which may include close vision, distance vision, color vision, peripheral vision, depth perception, or the ability to adjust focus.
Work Environment: Mainly office but may also include all other work environments as required.
DTSV is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, national orientation, disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
General Clerk I (Second Shift)
Williamsburg, KY jobs
Job DescriptionDescription:
Work Where it Matters
LDRM, a joint venture comprised of Lockwood Hills Federal, an Akima company, and DTSV, is not just another technical support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.
At LDRM, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.
For our shareholders, LDRM provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.
For our government customers, LDRM provides technical, operational, and administrative support services to federal agencies, including Department of State and the U.S. Patent and Trademark Office.
As an LDRM employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.
The General Clerk I position follows clearly detailed specific procedures in completing several repetitive clerical steps performed in a prescribed or slightly varied sequence, such as coding and filing documents in an extensive alphabetical file; could involve simple posting to individual accounts, opening mail, calculating and posting charges to departmental accounts, operating basic office equipment e.g. photo copier, facsimile, multi-line phone/voicemail systems, mailing machines, and minimal computer program. Little or no subject-matter knowledge is required, but the clerk uses his or her own judgment in choosing the proper procedure for each task. For petition data received electronically, the Clerk shall review the data in the electronic record for accuracy and integrity, and make any corrections; perform photo matching, enter additional information as required; and verify date(s), visa classification, and other critical fields as specified. For petition data received in paper form, the Clerk shall create an electronic case file, appropriately collated, annotated, and indexed. For as long as required, the Clerk shall also create a physical case folder appropriately labeled and indexed as needed. Some petitions received will be deconstructed, scanned into the appropriate visa processing system, collated, and either returned, destroyed or filed. May be asked to perform shredding duties using industrial sized shredding equipment.
Requirements:
Job responsibilities:
Strong command of the English language both verbally and written,
Must be detail oriented with strong administrative and organizational skills.
Good interpersonal and professional communication skills,
Basic computer skills,
Demonstrate a professional work ethic.
Basic understanding of geography.
Ability to work independently and as a member of the team.
Minimum Qualifications:
High School Diploma,
1+ years of relevant administrative experience desired.
Must successfully complete a background check to include criminal and credit and obtain a government clearance.
Basic computer skills utilizing multiple monitors and active sessions.
Basic use of MS Office including Excel, Word and Email.
Good Interpersonal and Professional Communication Skills.
Demonstrate a professional work ethic.
Must be a US Citizen with the ability to pass a background check and Drug Test and obtain a government clearance.
Physical Demands: While performing the duties of this job, the employee may occasionally be required to stand; walk; sit; lift; bend; reach; carry; stoop; kneel; use hand and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; speak; or hear. Specific vision abilities may be required to perform the job which may include close vision, distance vision, color vision, peripheral vision, depth perception, or the ability to adjust focus.
Work Environment: Mainly office but may also include all other work environments as required.
DTSV is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, national orientation, disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Administrative & Marketing Support/Receptionist
Portland, OR jobs
At Coldwell Banker Bain, we provide and promote an environment that allows us to always do the right thing by conducting our business ethically, professionally, and profitably, while treating all parties with respect and dignity. Our WHY is to inspire and empower, so that lives are enriched!
The Administrative Support Services - Listings & Marketing role is responsible for facilitating innovative, timely and effective support for Coldwell Banker Bain Agents, so they may provide full-service customer support excellence to meet the needs of our clients. Duties will include reception and marketing as primary duties with administrative, technology, listing related activities, organization, and day-to-day office operations.
What we will want you to do:
Administrative/Reception/Office Operations
Open & close office and greet guests in a prompt, positive, professional & friendly manner.
Distribute incoming mail, post outgoing mail, and coordinate courier pick-ups & deliveries as needed.
Aid in filing, scanning & coping documentation as needed.
Provide excellent customer service to agents to facilitate their success in serving our clients.
Marketing Support
Assist agents with their web profile pages on branch and company websites. ·
Monitor office and agent profile pages to ensure proper representation.
Assist agents with creating & preparing general marketing collateral (i.e. flyers, postcards, etc.).
Technology
Strong knowledge of the Microsoft Office Suite & Adobe Creative Suite as well as popular Social Media platforms
Develop & maintain proficiency in all applicable office technology to effectively train others & act as the first line of contact for all branch technology issues.
Troubleshoot basic issues & escalate unresolved issues to the Technology department.
Ensure new employees & agents are set-up & trained on the network, email, phone/voicemail & all other applicable company technology.
Listings Support
Enter listing into the MLS. Upload/attach documents, photos & virtual tours.
Ensure listings comply with MLS rules & regulations.
Sales Support
Update the MLS with status changes.
Miscellaneous sales processing (ie., referrals, business price opinion's, etc… outside the normal purchase process).
What we'd like you to bring:
Education & Experience
High school diploma or equivalent required. Associates degree preferred.
Minimum of 2 years in a professional office environment required.
Real estate office experience preferred.
Job Knowledge, Skills & Abilities
Understanding of the real estate industry and its sales process. ·
Adept knowledge of all aspects of office administration.
Strong organization and time management skills with the ability to manage competing demands and prioritize work to meet deadlines in a fast-paced environment
Computer Skills/Proficiency
Good knowledge of Windows & Mac operating systems, Microsoft Office Suite.
Knowledge of Adobe products, social media and real estate specific software preferred.
Ability to troubleshoot basic issues and train others on basic and intermediate skills.
Benefits include paid holidays, vacation, medical, dental, vision, Health Savings Account, Flexible Spending Account, 401(k).
Auto-ApplyImaging Office Specialist
Albany, OR jobs
Responsible for greeting patients, answering phones, appointment scheduling for multiple modalities / exams, disseminating accurate prep information and ensuring that all background information is available for walk-in and call-in patients. Perform basic PACS media room duties and handle payments.
Responsibilities:
Will participate and maintain a culture within The Corvallis Clinic consistent with the content outlined in the Service and Behavioral Standards Handbook. To this end, employee will be expected to read, have familiarity, and embrace the principles contained within.
Secure from walk-in patients, call-in patients, and from other medical personnel scheduling appointments the appropriate information according to the exam required, communicate accurate prep information back. Convey co-payment requirements as necessary.
Prior to appointments, assemble vital information by securing all orders from outside facilities and from the Clinic. Retrieve operating reports from hospitals when needed.
Act as cashier in handling payments and co-payments.
Competently use all aspects of the radiology system as it relates to processing patients, scheduling exams, ICD-10 coding, and faxing. Competently use Athena and PACS systems for information retrieval, authorization verification and setting up special financial class arrangements as necessary.
Provide training for new IOS Staff in the department and ancillary staff outside the department as needed.
Escort patients to the appropriate department dressing area, and assist them in undressing, dressing, and using the restroom when necessary.
Responsible for making sure medical record release form are filled out accurately by following HIPAA guidelines.
Participate as requested by the department manager or supervisor in special projects and be actively involved in the ongoing review and improvement of department processes.
Education, licensure and experience:
Medical Office Specialist certification or 3 years equivalent front desk clinic experience preferred.
Knowledge and skills:
Good planning and organizational skills.
Well-developed interpersonal and communications skills.
Professional appearance and manner.
Computer literate.
Ability to work in stressful situations and the ability to negotiate effectively.
Ability to work compatibly with physicians, patients, and other staff.
Perks and Benefits:
Work-life balance is a top priority at The Corvallis Clinic
8 holidays + 2 floating holidays = 10 Paid Holidays! Early release on Christmas Eve and New Year's Eve
Generous Personal Leave Accrual
Benefits: Medical w/ HSA or HRA, Dental, Flexible Spending Acct (FSA)
Employer contribution to HSA and HRA (when enrolled in Medical Plan)
Employer paid Long Term Disability (LTD), Basic Life/AD&D, Employee Assistance Program (EAP)
Voluntary Benefits (Vision, Life Insurance and AD&D, Pet Insurance, Aflac, Legal Shield)
Retirement - 401k eligible and auto enrolled after 90 days, 100% vested from day 1, with clinic match after 1 year (w/hours requirement) and Discretionary Profit Share after 2 years (w/hours requirement)
Pay on Demand (up to 2x per month)
Casual Fridays (with clinic approved attire)
Year-round employee engagement events and festivities
Team centered culture, delivering exceptional medical care with compassion and a commitment to service
Front Desk Agent
Las Vegas, NV jobs
Job Details 515 - Las Vegas Tropicana Hampton Inn - Las Vegas, NV Full Time AnyDescription
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Assists other Front Desk Personnel when need.
Perform any related duties as requested by supervisor/manager.
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
Prior hospitality experience preferred, but not required.
Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Ability to read, listens, and communicates effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergency situations.
PHYSICAL DEMANDS
Ability to stand and move throughout front office and continuously performs essential job functions.
Stand 95% of shift
Lifting up to 25 pounds maximum.
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Front Desk Clerk - Swing Shift
Las Vegas, NV jobs
Front Desk Agent
Resort and Location: The Berkley Las Vegas
Department: Front Desk
FLSA Status: Non-Exempt
Reports To: General Manager and Asst. General Manager
Schedule: Swing shift, Days off may varies
Position Summary:
The Front Desk Agent is the first person to greet our guests when they arrive at the Resort. This position is responsible for providing superior customer and guest satisfaction and service. Position responds to guest needs such as check-in/check-out, reservations, and answering guest questions and needs.
Core responsibilities include the following, but are not limited to:
Specific Responsibilities:
Maintains complete knowledge of and complies with all departmental policies/service procedures/standards. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintains confidentiality of guest information and pertinent hotel data.
Assigns rooms and keys and create reservations.
Collects payment/deposits for visit.
Provides suggestions of places to visit, eat, and shop.
Explains all transportation options.
Maintains positive guest relations at all times.
Resolves guest complaints, ensuring guest satisfaction within a timely manner.
Monitors and maintains cleanliness, sanitation and organization of assigned work areas.
Maintains working knowledge of all emergency procedures and correct radio etiquette.
Cooperates with Marketing Department.
Maintains complete knowledge of: a) All resort facilities/services; b) All guest room layouts, bed types, and décor; c) Room availability for any given day; d) Restricted dates, rates and room types; e) All room rates, packages and promotions.
Sets up work station with necessary supplies and resource materials.
Answers telephone calls within 3 rings, using correct salutations and telephone etiquette.
Ascertains callers' needs through open-ended questions.
Accommodates special requests if available and designate such in system.
Monitors and responds to all emergency situations.
Always Ensures Outstanding customer care
Performs other duties as assigned, requested or deemed necessary by management.
Position Requirements (Skills/Abilities):
Experience:
One year of hospitality-related experience is desired. Timeshare or Resort experience highly desirable. Must be able to manage multiple priorities simultaneously; communicate effectively at all levels; and demonstrate the ability to analyze and resolve problems. Bilingual skills a plus.
Education: High School diploma or GED desired.
Flexible Scheduling: Must be able to work Weekends, and Holidays.
Physical Demands:
While performing the duties of this job the employee is required to walk, stand, stoop, kneel, crouch or crawl. The employee is required to use his/her hands and fingers to feel, and reach for objects of various sizes, shapes and weight. Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 25 pounds at time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Standards of Appearance:
This position is highly visible in all resort areas, team members must present a clean professional appearance and must adhered to Daily Management, Inc., Local Standard Operating Procedures-Standards of Appearance.
Standards of Conduct:
The high ethical standards of Daily Management, Inc. must be upheld by all members of the management team. We pride ourselves on providing a professional caring atmosphere for guests and fellow team members and will achieve this goal through responsible action as individuals and as a group.
We offer generous employee benefits including:
Health, dental, and vision insurance (with additional optional coverages)
Paid time off (including birthday holiday)
401K with generous employer match
Resort Discounts nationwide
Employee Assistance Program
EEO ADA M/F VET DISABLED
Auto-ApplyFront Desk Clerk - Swing Shift
Las Vegas, NV jobs
Now Hiring: Front Desk Associate | Join Our Resort Team!
Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we'd love to meet you!
We're currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our guests, you'll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.
What You'll Do:
Greet every guest with a smile and provide outstanding customer service from check-in to check-out
Answer guest inquiries and resolve issues quickly and professionally
Manage room assignments, reservations, and billing with accuracy
Process payments and handle cash transactions confidently
Review reservations and prepare for daily arrivals
Maintain front desk procedures, including key control and registration audits
Ensure confidentiality and security protocols are followed
Collaborate with the team to keep operations running smoothly
Take initiative and support various tasks as needed
What We're Looking For:
A friendly, dependable, and customer-focused personality
Strong communication and multitasking skills
Basic math skills and comfort handling payments
Ability to stay organized in a busy environment
Tech-savvy with a willingness to learn new systems
Detail-oriented and trustworthy with guest information
Previous hospitality or customer service experience is a plus
Flexibility to work weekends and holidays as needed
Why Join Us?
Work in a welcoming, team-oriented resort environment
Opportunities to grow within hospitality and resort operations
Be part of creating memorable experiences for our guests every day
Ready to bring your positive energy and customer service skills to our team?
Apply today and start your next adventure with us!
Auto-ApplyOffice Assistant/Front Desk Receptionist - Financial Firm - Prospect, KY
Kentucky jobs
Office Assistant/Front Desk Receptionist
Are you dependable and highly detail-oriented with great interpersonal skills and a passion for client satisfaction? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you!
Our successful Financial Planning firm, Family Wealth Strategies Prospect, KY is seeking a receptionist to ensure smooth day-to-day operations while providing superior customer service to the firm's prospects, clients, and team members.
The ideal candidate will have at least 2 years of office/administrative experience and be able to perform general tasks such as handling calls, calendar, and database management, and welcoming clients to the office. This team member will be instrumental in ensuring clients have the most memorable, positive experience.
Minimum Requirements:
HS Diploma
2+ years of experience working in a professional office and fast-paced environment
Proficient skills with MS Office Suite Comfortable and familiar with CRM platforms
Industry experience preferred, but not required
This position requires you to possess the following skills:
Strong organizational skills and strong attention to detail
Proficient with filing, phone systems, faxing, and scanners
Excellent communication skills; both verbal and written
Calendar management
Polished interpersonal and presentation competencies
Exceptional phone skills
Sincere and caring attitude
Provide outstanding client service
Thrive in a “time-sensitive” environment and adaptable to changes without affecting the quality of work
Responsibilities:
This position will assist the Team in maintaining exceptional customer service to help exceed client and regulatory expectations by following day-to-day tasks such as:
Answer phones and greet clients in a friendly, warm manner
Ensure vendor supplies are stocked for client meetings
Record notes from client conversations in an accurate manner
Enter and maintain databases of clients and prospects
Manage filing system
Attend and contribute to team meetings
Maintain the office environment in an immaculate and organized condition
Maintain job-related/industry-specific compliance files
Assist in organizing events, event supplies, and promotional material
Assist in the coordination of various vendor/client events
Develop and mail letters to clients for various purposes upon request
Prioritize daily tasks to be proactive in time management
General backup support for all other positions consisting of varied tasks as needed
Salary:
$30,000 -$40,000
Benefits:
Health Insurance
401k
PTO
Hours:
Monday -Friday: 8:00 am - 5:00 pm
Presented by Advisor Employee Services Thank you for your interest in the Receptionist role. Advisor Employee Services, a consulting firm located in Lenexa, Kansas, represents the top 1% of financial advisors in all 50 states in their hiring needs. Please take a moment to explore our website and the services provided ************************** We are not a staffing firm, but together have built a reputable and continuously expanding business model which allows us to pinpoint the exact personnel needs of these established financial advisors. If you feel that you have the skills it takes for the position responsibilities listed, please apply today!
Office Assistant
Frankfort, KY jobs
If you are mission driven and want to help the lives of people in your community, we have a place for you on our Team!
Provide administrative support to the unit and clientele to ensure program goals and objectives are met. Handle day to day operations in office setting and coordinate message distribution to staff and outside organizations. The Office Assistant finds ways to make the clinic a welcoming environment for clients and staff, ensuring a critical “no wrong door” approach - that any program a client enters can provide a universal gateway to enter any New Vista service. The Office Assistant is a positive team player that promotes a culture of inclusion and participation.
Required Education and Experience
High School graduate or equivalent
Customer Service experience
Valid driver's license, reliable operating transportation, and proof of current auto insurance
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greet clients, interfacing with them in a professional, courteous, and sensitive manner
Answer telephones and respond appropriately to client calls and inquiries
Schedule any New Vista appointments for clientele, providing a centralized experience to whole health services
Provide suggestions and feedback to enhance clinic healthcare experience
Ensure clients accessing services have a welcoming and seamless experience of care
Ensure clients accessing clinic services through telehealth can navigate and connect to the clinic and provide feedback to make the process go more smoothly
Ensure up-to-date client information in computer system and EHR system
Verify client guarantor coverage
Collect payments, post to client accounts, and maintain financial information in the electronic health record
Assist clinical staff in contacting clients, scheduling, and obtaining necessary paperwork
Ensure the clinic is positive, professional and reflects a client-centered, trauma-informed environment that welcomes client, staff and community members into the clinic
While we welcome all to apply, there are some position specific background stipulations that must be met to comply with various regulatory and contractual requirements.
New Vista prohibits discrimination and harassment against any applicant, employee or contractor based on sex, race, color, age, national or ethnic origin, religion, physical disability, mental disability, genetic information, marital status, sexual orientation, gender identity or expression, citizenship, pregnancy or maternity, protected veteran status, or any other basis prohibited by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, working conditions, promotion, termination, layoff, recall, transfer, leaves of absence, wage and salary administration, employee benefits and training. It is also the company's policy to prohibit all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, encouraged another to complain, participated in an investigation into such complaints, or opposed unlawful discrimination.
Auto-ApplyOffice Assistant- No weekends/Holidays/Superb Benefits!
Danville, KY jobs
If you are mission driven and want to help the lives of people in your community, we have a place for you on our Team!
The Office Assistant for Administrative Services provides support for all corporate administrative services in the efficient operation of reception, communications, mail, and parcel distribution, processing purchase requests, conference, and training room scheduling, event planning and execution, supplies maintenance and inventory, office equipment maintenance, and data entry. The Office Assistant provides support for executive and senior management as directed by the Office Manager for Administrative Services.
Required Education and Experience
High School diploma or equivalent
2 years experience in a business/healthcare environment
Valid driver's license, reliable transportation, and proof of auto insurance.
Preferred Education and Experience
Associate degree in business administration or related field
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Provide invoice and purchase order processing through Trinforms, ensuring accurate record-keeping
Schedule conference and training room requests
Assist in the planning and execution of organization-wide events, including logistics, materials, and coordination
Gather and assemble materials for training events
Monitor and manage office supplies, IT consumables, office equipment and copier supplies; monitor inventory levels and initiate orders as needed
Update ADP for company property, configure and issue key cards, and manage cellular devices
Provide main coverage for the reception desk and telecommunications
Provide distribution of mail and other parcel
Maintain EOC records
Coordinate fire extinguisher service and fire alarm inspections
Generate training certificates for external training attendees
Assist payroll in scanning and required mailings, and provide support for verifications and audits
Manage PDS background checks
While we welcome all to apply, there are some position specific background stipulations that must be met to comply with various regulatory and contractual requirements.
New Vista prohibits discrimination and harassment against any applicant, employee or contractor based on sex, race, color, age, national or ethnic origin, religion, physical disability, mental disability, genetic information, marital status, sexual orientation, gender identity or expression, citizenship, pregnancy or maternity, protected veteran status, or any other basis prohibited by applicable federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, working conditions, promotion, termination, layoff, recall, transfer, leaves of absence, wage and salary administration, employee benefits and training. It is also the company's policy to prohibit all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, encouraged another to complain, participated in an investigation into such complaints, or opposed unlawful discrimination.
Auto-ApplyFront Desk Associate Prestonsburg KY Hotel
Prestonsburg, KY jobs
HIRING IMMEDIATELY
The Front Desk Associate is responsible for providing exceptional customer service to all guests and ensuring smooth operations at the front desk. This is a fast-paced, individual contributor role that requires strong communication, organization, and multitasking skills. The Front Desk Associate will serve as the first point of contact for guests, providing a welcoming and professional experience.
Compensation & Benefits:
This is a full-time position with a competitive salary and opportunities for professional growth and advancement within the company.
Responsibilities:
- Greet and check-in guests, ensuring all necessary information is collected and accurately entered into the system
- Handle cash and credit card transactions, balancing the cash drawer daily
- Answer phone calls and respond to inquiries in a timely and professional manner
- Assist with reservations and cancellations, ensuring accuracy and adherence to hotel policies
- Serve as a knowledgeable resource for guests, providing information about the hotel amenities, local attractions, and events
- Handle guest complaints and resolve issues promptly and to the satisfaction of the guest
- Complete daily administrative tasks, such as filing, data entry, and preparing reports
- Keep the front desk area clean and organized at all times
- Collaborate with other hotel staff to ensure a seamless guest experience
- Other duties as assigned by the Front Office Manager
Requirements:
- High school diploma or equivalent; college degree in hospitality management preferred
- Minimum of 1-2 years of front desk or customer service experience in the hospitality industry
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office and hotel reservation systems
- Ability to work flexible schedules, including evenings, weekends, and holidays
- Strong attention to detail and ability to multitask in a fast-paced environment
- Must be able to stand for long periods of time and lift up to 25 pounds
- Knowledge of local area and attractions preferred
EEOC Statement:
VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other legally protected category. We are committed to creating an inclusive and diverse workplace for all employees.
Auto-ApplyFront Desk Associate Prestonsburg KY Hotel
Prestonsburg, KY jobs
Job Description
HIRING IMMEDIATELY
The Front Desk Associate is responsible for providing exceptional customer service to all guests and ensuring smooth operations at the front desk. This is a fast-paced, individual contributor role that requires strong communication, organization, and multitasking skills. The Front Desk Associate will serve as the first point of contact for guests, providing a welcoming and professional experience.
Compensation & Benefits:
This is a full-time position with a competitive salary and opportunities for professional growth and advancement within the company.
Responsibilities:
- Greet and check-in guests, ensuring all necessary information is collected and accurately entered into the system
- Handle cash and credit card transactions, balancing the cash drawer daily
- Answer phone calls and respond to inquiries in a timely and professional manner
- Assist with reservations and cancellations, ensuring accuracy and adherence to hotel policies
- Serve as a knowledgeable resource for guests, providing information about the hotel amenities, local attractions, and events
- Handle guest complaints and resolve issues promptly and to the satisfaction of the guest
- Complete daily administrative tasks, such as filing, data entry, and preparing reports
- Keep the front desk area clean and organized at all times
- Collaborate with other hotel staff to ensure a seamless guest experience
- Other duties as assigned by the Front Office Manager
Requirements:
- High school diploma or equivalent; college degree in hospitality management preferred
- Minimum of 1-2 years of front desk or customer service experience in the hospitality industry
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office and hotel reservation systems
- Ability to work flexible schedules, including evenings, weekends, and holidays
- Strong attention to detail and ability to multitask in a fast-paced environment
- Must be able to stand for long periods of time and lift up to 25 pounds
- Knowledge of local area and attractions preferred
EEOC Statement:
VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other legally protected category. We are committed to creating an inclusive and diverse workplace for all employees.
Front Desk Associate Hazard KY
Hazard, KY jobs
Job Description
The Front Desk Associate at VP Management is responsible for providing exceptional customer service to all guests and assisting with administrative tasks within the hospitality/restaurant industry. This individual contributor role is full-time and offers a competitive salary in Hazard, Kentucky.
Full time and part time positions available
Compensation & Benefits:
- Competitive salary based on experience
- Comprehensive benefits package including medical, dental, and vision insurance
- Paid time off and holiday pay
- Career growth opportunities within the organization
Responsibilities:
- Greet and welcome guests in a professional and friendly manner
- Check guests in and out, ensuring all necessary information is gathered and recorded accurately
- Answer phone calls and respond to inquiries in a timely and courteous manner
- Assist guests with any special requests or accommodations
- Process payments and maintain accurate records
- Coordinate with other departments to ensure smooth operations and guest satisfaction
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and document preparation
- Follow all company policies and procedures to ensure a safe and welcoming environment for guests and employees
Requirements:
- High school diploma or equivalent
- Previous experience in a customer service role within the hospitality/restaurant industry preferred
- Knowledge of basic computer skills and reservation systems
- Excellent communication and interpersonal skills
- Attention to detail and ability to handle multiple tasks simultaneously
- Must be able to work a flexible schedule including weekends and holidays
- Must be able to stand for long periods of time and lift up to 25 pounds
EEOC Statement:
VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws. We are committed to creating a diverse and inclusive workplace for all employees.
Front Desk Associate Hazard KY
Hazard, KY jobs
The Front Desk Associate at VP Management is responsible for providing exceptional customer service to all guests and assisting with administrative tasks within the hospitality/restaurant industry. This individual contributor role is full-time and offers a competitive salary in Hazard, Kentucky.
Full time and part time positions available
Compensation & Benefits:
- Competitive salary based on experience
- Comprehensive benefits package including medical, dental, and vision insurance
- Paid time off and holiday pay
- Career growth opportunities within the organization
Responsibilities:
- Greet and welcome guests in a professional and friendly manner
- Check guests in and out, ensuring all necessary information is gathered and recorded accurately
- Answer phone calls and respond to inquiries in a timely and courteous manner
- Assist guests with any special requests or accommodations
- Process payments and maintain accurate records
- Coordinate with other departments to ensure smooth operations and guest satisfaction
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and document preparation
- Follow all company policies and procedures to ensure a safe and welcoming environment for guests and employees
Requirements:
- High school diploma or equivalent
- Previous experience in a customer service role within the hospitality/restaurant industry preferred
- Knowledge of basic computer skills and reservation systems
- Excellent communication and interpersonal skills
- Attention to detail and ability to handle multiple tasks simultaneously
- Must be able to work a flexible schedule including weekends and holidays
- Must be able to stand for long periods of time and lift up to 25 pounds
EEOC Statement:
VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws. We are committed to creating a diverse and inclusive workplace for all employees.
Auto-ApplyFront Desk Associate 2nd Shift Pikeville Hotel
Pikeville, KY jobs
Seeking a highly motivated and customer-oriented individual for the position of Front Desk Associate at our Pikeville Hotel location. As a member of our hospitality team, the Front Desk Associate will play a crucial role in providing exceptional guest services and ensuring the smooth operations of the hotel. This is a full-time position that requires availability for the 2nd shift.
Compensation & Benefits:
This is a full-time, individual contributor role with a competitive salary and benefits package.
Responsibilities:
- Welcome and register guests, providing them with information about hotel services, amenities, and local attractions
- Perform check-in and check-out procedures efficiently and accurately
- Review reservations and accurately input guest information into the system
- Handle guest inquiries and complaints in a professional, timely, and courteous manner
- Maintain accurate and organized records of guest transactions and contact information
- Process payments and balance cash drawers at the end of shifts
- Coordinate with housekeeping and maintenance to ensure rooms are clean and in good condition for guest arrivals
- Respond to emergency situations and provide necessary assistance to guests
- Manage and complete administrative tasks such as answering phone calls, taking messages, handling mail, and filing paperwork
- Follow all hotel policies and procedures, including safety and security protocols
Requirements:
- High School Diploma or equivalent
- 1-2 years of experience in a customer service role, preferably in the hospitality industry
- Excellent communication and interpersonal skills
- Proficient in computer systems, including Microsoft Office and reservation software
- Ability to work independently with minimal supervision
- Strong multitasking and problem-solving skills
- Availability to work 2nd shift and weekends as needed
EEOC Statement:
VP Management is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Auto-ApplyMedical Receptionist - Bilingual
Saint Anthony, ID jobs
Job Title: Bilingual Medical Receptionist (Full-Time) Schedule: 4 Days/Week | 10-Hour Shifts
Grand Peaks is seeking a Bilingual Medical Receptionist to join our team at our St. Anthony and Rexburg medical clinics. This is a full-time position working 10-hour shifts, 4 days per week, with flexibility to work at either clinic location as needed. The ideal candidate is reliable, personable, and committed to providing excellent patient care in a fast-paced environment.
Key Responsibilities:
Welcome and check in patients in a professional and friendly manner
Answer multi-line phone system and schedule appointments accurately
Verify insurance information and collect payments
Maintain and update electronic health records with confidentiality
Communicate effectively with medical staff to support smooth clinic operations
Provide exceptional service to our patients
Requirements
Fluency in both English and Spanish (required)
Previous experience in a medical office or customer service role (preferred)
Strong communication and organizational skills
Comfortable working 10 hour shifts and rotating between clinic locations
Basic knowledge of medical terminology and EMR systems is a plus
Dependable and looking for a long term opportunity
Benefits:
Competitive hourly pay
Excellent benefits package, including a 401k
Paid time off and paid holidays
Positive, team oriented work culture
Opportunities for growth and development
If you are passionate about healthcare, fluent in English and Spanish, and ready to grow with a supportive team, we encourage you to apply! Please submit your resume with references.