· Ability to work business hours M-F 8am to 4:30pm
· Rotating on-call weekly shift, able to respond to an emergency service call 24/7
· Reporting to customer locations all over NY and NJ, dispatched from home location and/or office
· Issued a company service vehicle and gas card
Job Requirements and responsibilities :
· High School Diploma or GED
· 3 Years industry experience
· Interfacing with the customers and be a brand ambassador.
· Follow the company's "Opportunity to Close Out Process" and others as required.
· Troubleshoot, maintain and repair LMR analog, DMR, P25, and trunked digital RF systems
· Create system-wide code plug templates for customer radio systems
· Program portable and mobile radios using correct software and cables
· Test, analyze, diagnose, and repair antenna lines and antennas.
· Run RF cabling, antenna lines and CAT5/6 Cabling as needed.
· Cut, splice, and terminate wiring with correct endpoints and hardware as needed.
· Operate a spectrum analyzer and use results to diagnose system issues.
· Stage and install RF microwave point to point systems.
· Rack and build RF systems per engineering documents and best practices.
· Respond to customer emergency service calls after hours during on-call shift rotation.
· Program, maintain, troubleshoot RF transmitters, receivers, multiplexers, and duplexers.
· Properly install combiners, 4 post and 2 post server racks, outdoor and indoor server cabinets.
· Troubleshoot and install voters, GPS boards, power amplifiers, cooling fans, etc.
· Understand AC/DC voltage and power systems.
· Install power supplies, distribution panels, backup power systems and batteries.
· Properly install vehicle mounted mobile radios, speakers, handsets, and wire for power.
· Operate a Service Monitor, TIMS set, and a multimeter to diagnose and repair RF systems.
· Test for signal strength and evaluate BDA needs.
· Install, service and maintain BDA systems, DAS and in building PA station alerting.
· Maintain all company issued tools and equipment and ensure serviceability.
· Maintain company issued vehicle and ensure it is serviced at regular intervals.
· Work closely with Service Coordinator & Project Manager to ensure timely completion of work.
· Assist Service Coordinator as needed with customer and job information.
· Assist Sales Rep with quote development by reviewing parts lists and hour estimation.
· Work with RF engineer to site walk and scope out potential work for quote development.
· Work with RF engineer to develop scope of work.
· Assist other technicians with on-site installation and remote support.
· Report to job site on time as directed with all necessary tools, parts and equipment as directed.
An additional consideration for :
· Technical training and certifications (OSHA, R56, Motorola, Kenwood, Harris, etc.)
· Related military experience/MOS training
· Electrical Engineering or Computer Science degree
Skills :
· Ability to work independently and as an active member of a team
· Strong multitasking, time management and prioritization skills
· Excellent organizational skills and initiative
· Strong foundation and understanding of technology
· Ability to follow a detailed process
· Self-motivated and directed
· Understanding of Ohms law and basic low voltage electrical work
· Ability to troubleshoot and diagno