Collection Agent jobs at Radius - 667 jobs

Epic Professional Billing Analyst (W-2 only, no 3rd parties, no C2C, no visas) Start: ASAP Length: Perm/FTE Bill Rate: $89K - 110K Onsite/Remote: Hybrid 50% onsite (needs to be onsite 5 out of 10 working days 50% of pay cycle) Job Scope/Summary: This position is responsible for administration and support related to our Client's business or clinical applications. Provides day-to-day management of applications for moderately complex or standard applications. Responsible for supporting systems designing, building/configuring, testing, debugging and installation in partnership with business application vendors for technical support. Requirements · Epic Resolute PB Cert · Strong knowledge for Rev Cycle as a whole Preferred: 3-5 years Epic Resolute Billing IT build experience

Looking to start a new career in 2026? In this role you will have great exposure company wide and will be able to build your professional experience. If you live in San Diego, or already have a move date, and are interested in a hybrid position with an industry leading and thriving San Diego based company please keep reading and apply right away. Responsibilities of this hybrid Billing Analyst job include: Correspond and follow-up daily with customers regarding billing questions Handle inbound calls/emails and resolve customer inquiries Review and address exception reports daily Provide a high level of customer service Ability to work independently and be flexible and able to adapt to change Analytical with information files Minimum requirements: Bachelor's degree required 2+ years of work experience in a corporate setting Proficient with Excel (VLOOKUPs, pivot tables, SUMIFs) and Outlook Prior experience with any large ERP experience is helpful but NetSuite is preferred Ethical, accountable, and strong communication skills with the ability to provide a high level of customer service Benefit offerings include medical, dental, vision, life insurance, short-term disability, and 401k. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled . To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit *****************************************

Russell Tobin's client is hiring a Medical Billing and Claims Specialist in San Antonio, TX Employment Type: Contract Pay rate: $18-$19/hr Responsibilities: Process and manage DME billing and claims submissions for Wound V.A.C. therapy. Review payer websites and contact payers, patients, and physician offices (via phone or email) to gather required billing information. Analyze and prioritize workload to meet departmental production targets. Update and refile claims accurately and in a timely manner. Review data and reports to identify trends or areas for process improvement. Requirements: High School Diploma or GED (verified prior to start). 2+ years of experience in medical billing, healthcare claims, or healthcare support. Familiarity with Electronic Health Record (EHR) systems. Proficiency with Microsoft Office (Word, Excel, Outlook). Strong understanding of HIPAA regulations and compliance standards. Working knowledge of CPT, HCPCS, and ICD-10 coding systems. Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

Aerotek has an immediate internal opening for an Invoicing Specialist / Business Operations Associate at our Corporate Headquarters in Jacksonville, FL! About this role... Full Time | Monday - Friday Hybrid Schedule | 4 days in office - 1 day remote Compensation | $20.19/hr ($42,000 annually) + quarterly bonuses Job Summary The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service to external customers as well as corporate and field office employees. The BOA is proficient in the management and collection of customer accounts receivable. Qualities include; building customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up skills, multi-tasking skills, the ability to use independent judgment, ability to function in an open environment and the ability to adapt to changes in the workplace. Essential Functions: Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with clients to resolve outstanding issues Making routine welcome and maintenance calls to clients Develop and maintain customer relationships through weekly touchpoints Manage and maintain a multi-million-dollar book of Accounts Receivable Support liaison between field offices and other corporate departments Responsible for gathering the necessary data to assist management with account specific decisions Auditing account specific reports to ensure accurate billing and client specific information Work in an ever-evolving environment that thrives on teamwork in order to achieve individual and team goals Work at the ground-level gaining experience and insight into our business cycle for future career growth Perform various customer service-related activities Gain experience using internal and external tools to audit, send and collect on invoicing Qualifications BA / BS degree in Business or Accounting preferred Ability to effectively work in a team-oriented environment that is fair, open, honest, humble, competitive Thorough knowledge of business policies and account management practices Strong communication skills and work ethic Ability to balance daily workload through effective time management, prioritization, and organizational skills

Immediate opportunity for a Cash Applications Clerk to join a top-notch company experiencing rapid growth! RESPONSIBILITIES: Check in drivers: Prepare daily deposits, process driver bags, deposit checks, EOD balancing Open mail/scan checks Scan delivery invoices/pickups into OnBase Complete appropriate paperwork (e.g., cash sheets, deposit summaries, audit or discrepancy reports and purchase-related documentation) Provide next steps/brief answers to driver, KAR, customer, and sales team calls/questions/web inquiries (e.g., terms, pricing, credits available) Work collaboratively with other internal team members and customers as needed to obtain required information from and share results with appropriate stakeholders This is a 6-month contract-to-hire position in Tampa, Florida. Work onsite at our office, Monday - Friday, 8am - 5pm. Visionaire Partners offers all full-time W2 contractors a comprehensive benefits package for the contractor, their spouses/domestic partners, and dependents. Options include 401k with up to 4% match, medical, dental, vision, life insurance, short and long-term disability, critical illness, hospital indemnity, accident coverage, and Medical and Dependent Care Flexible Spending Accounts. REQUIRED SKILLS: 1+ years of Cash Apps or Accounts Receivable experience Microsoft Office Detail-oriented Excellent communication skills Eager to learn High school diploma Must be authorized to work in the US. Sponsorships are not available.

Patient Account Resolution Specialist (100% On-Site) Join a growing healthcare organization with a thriving, supportive culture! We're looking for a Patient Account Representative to be the go-to resource for patients, resolving billing questions, processing payments, and ensuring every interaction is smooth, professional, and positive. This is a hands-on, impactful role where you can make a real difference every day. Key Responsibilities Manage a high volume of incoming and outgoing patient communications related to medical billing, account balances, insurance coverage, and payment options Provide clear, patient-friendly explanations of billing statements, insurance determinations, and financial responsibility Review, verify, and update insurance information and patient account details Post and process patient payments while ensuring accurate account documentation Maintain detailed and timely notes of all patient interactions within the billing system Partner with internal billing and coding teams to research and resolve account discrepancies Respond to patient questions through multiple channels, including phone, email, voicemail, and patient portals Support statement generation, refunds, audits, and other ad hoc projects as assigned Adhere to all HIPAA, privacy, and compliance standards always Qualifications Strong customer service mindset with clear, confident communication skills Team-oriented, proactive, and willing to go above and beyond 1+ year of medical billing or patient-facing healthcare experience Solid understanding of insurance plans, medical terminology, CPT/HCPCS codes, and EOBs Highly organized with the ability to prioritize in a fast-paced environment Comfortable navigating billing systems and Microsoft Office tools If you're organized, patient-focused, and ready to make a difference in a fast-paced, growing healthcare environment, we'd love to hear from you!

Job Description LEGAL BILLING COORDINATOR About Scarinci Hollenbeck: Scarinci Hollenbeck is a growing practice of over 60 experienced attorneys. We serve the niche practice areas most often required by the owners and leaders of corporations. We offer a full range of services and have developed our business law practice with the expertise and specialization necessary to serve our clients as they adapt to the shifting economic landscape. Job Summary: Reporting to the Billing Manager, this role will be responsible for billing activities in accordance with policies and procedures; reviews and verifies attorney billing against client terms; assists in the implementation of client electronic billing systems; enters and submits billing into manual and electronic billing systems; acts as a liaison between client adjusters and firm attorneys, hearing representatives, and legal paraprofessionals. Essential Duties/Responsibilities: Prepares client invoices for designated clientele and support team by deadline. Provides strong customer support to internal and external parties. Prints, distributes, and organizes monthly prebills. Drafts, and reviews monthly prebills after attorney review. Interacts face to face with attorneys regarding billing entries and matters. Runs all Accounts Receivables and unbilled time reports for billing attorneys. Edits pre-bills, makes changes on pre-bills for approved write-offs, and transfers as needed. Identifies any unbilled time and discrepancies by working with assigned attorneys. Analyzes billing statistics and resolves billing inquiries from attorneys and/or management. Submits invoices. Attends and addresses client requests for invoice reprinting as directed. Supports Assistant Controller in collecting payments for the firm while maintaining compliance. Performs special projects and other related duties as assigned. Education and Required Skills: High School diploma or equivalent required, some college preferred. 2+ years of law firm experience. 3-5 years of billing experience. Ability to prioritize and manage time effectively, and problem solve. Ability to work independently and take initiative. Basic math skills and basic understanding of clerical and administrative procedures. Demonstrated ability to maintain confidentiality. Experienced data entry skills. Highly organized while working in a fast-paced environment. Strong attention to detail, and strong written and verbal communication skills. Strong proficiency with Microsoft Office Suite, including intermediate proficiency in Excel. Team player and ability to collaborate as needed. Proficiency with E-billing software required, particularly experience with Collaborati, Tymetrix, Counsel Link, Courselink, and with software such as Elite 3.10 & 3E, and Legal Tracker. Work Hours: In office work at Little Falls, NJ location five days per week. Full-time, non-exempt, Monday to Friday 9:00 a.m. - 5:00 p.m. (one hour lunch). Overtime (over 40 hours) may be required from time to time. Compensation range $32/hr - $35/hr (dependent upon relevant experience). Scarinci Hollenbeck is an Equal Opportunity Employer.

About Latham & Watkins Latham & Watkins is a global law firm consistently ranked among the top firms in the world. The success of our firm is largely determined by our commitment to hire and develop the very best and brightest, creating a team that provides our clients with the highest quality of work and service. We are driven by our core values: respect, innovation, and collaboration. About the Role The Senior E-Billing Coordinator is an integral part of Latham's Global Finance team and will be responsible for the submission of electronic invoices to clients on a monthly basis, overseeing the transition of clients to e-billing, and providing follow-up support to attorneys, practice office staff, and clients in all aspects related to electronic billing, as well as handling a heavy volume of highly complex e-submission assignments for key corporate clients and ensuring that all client guidelines, internal protocols, and firm guidelines are followed during the submission process. This role will be located in either our Chicago, Austin, or San Francisco office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence. Responsibilities & Qualifications Other key responsibilities include: Acting as a liaison between billing attorney/secretarial staff, practice office billing staff, and clients' staff assigned to electronic billing by providing expert-level subject matter support Liaising with billing attorney/secretary, practice office accounting staff, and client representatives in the resubmission of invoices and ensuring corrective action is in place for future submissions Populating, maintaining, and updating data for assigned clients in the 3E system and clients' external web applications, while also ensuring all relevant information is updated and correlated in the firm's 3E system Performing necessary technical and logistical tasks with internal staff, vendor staff, and clients' designated personnel in the transition of clients to electronic billing Working collaboratively with the department's supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning proper security levels, entering budgets, status reports, and matter profiles in various sub-systems Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains We'd love to hear from you if you: Possess knowledge and experience with web-based e-billing systems and vendors (e.g., Serengeti, Datacert, Tymetrix) Demonstrate the ability to test and troubleshoot multiple e-software applications, summarize findings, and identify potential problem areas Display the ability to work with LEDES formats And have: A high school diploma or equivalent, preferably a bachelor's degree in accounting, finance, or another related field A minimum of two (2) years of experience with the 3E Billing system A minimum of two (2) years of experience with E-billing vendors A minimum of five (5) years of experience involving general accounting practices A minimum of four (4) years of experience involving billing processes and practices Knowledge of 3E's E-Invoicing module, preferably Benefits & Additional Information Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes: Healthcare, life and disability insurance A generous 401k plan At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more) Professional development programs Employee discounts Affinity groups, networks, and coalitions for lawyers and staff Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute. Please click here to review your rights under U.S. employment laws. #Associate #LI-Hybrid #LI-LZ1 Pay Range USD $90,000.00 - USD $105,000.00 /Yr.

Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload. Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; Austin, Texas; and New York City, NY (opening Summer 2026). Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you! The Team: At Upstart, we're revolutionizing the auto collections industry by prioritizing empathy, results, and rewarding success. As a Senior Collections Agent on the Auto Collections team, you'll be at the forefront of helping borrowers overcome financial challenges while achieving outstanding performance outcomes. This role is perfect for individuals who excel in negotiation, compassionate communication, and driving measurable results in a fast-paced, performance-driven environment. How you'll make an impact Empower Borrowers: Leverage your expertise in collections to offer personalized solutions to help borrowers bring their accounts current through effective negotiation, empathy, and a deep understanding of payment plans and delinquency management. Deliver Results: Excel in collections performance by exceeding KPIs, such as dollars collected per productive hour and promise-to-pay (PTP) commitments kept within 7 days of Right Party Contact (RPC). Drive Innovation: Contribute to improving collections practices by participating in initiatives to enhance borrower support, process efficiency, and program outcomes. What Success Looks Like As a Senior Collections Agent, your success will be measured by your ability to consistently deliver exceptional results through high-level execution of key metrics: Dollars Collected per Productive Hour: Maximize recovery efforts by driving efficiency in every interaction. Promise-to-Pay Commitments: Secure and uphold meaningful borrower commitments, ensuring Promise to pay agreements are fulfilled within 7 days of RPCs by negotiating effectively and efficiently. Key Attributes for Success: A results-driven mindset, turning every borrower interaction into an opportunity to achieve impactful outcomes. Strong negotiation skills and the ability to build trust with borrowers quickly, using proven techniques that drive positive payment resolutions. Effective time management to balance high call volumes with personalized and strategic borrower support. Minimum Qualifications At least 2 years in a collections role at a Financial Institution with proven success meeting performance goals. Demonstrated ability to effectively engage borrowers, secure agreements, and handle challenging conversations with professionalism and empathy. Familiarity with FDCPA, TCPA, and other relevant collections laws and best practices. Proven ability to thrive in a results-oriented environment with experience improving key performance metrics (KPIs). Preferred Qualifications 3+ years of full-time employment experience successfully recovering high-risk or delinquent accounts, including managing hardship programs, settlements, and tailored borrower solutions. Experience in Auto Collections is a plus. Demonstrated ability to negotiate and finalize settlements, ensuring optimal recovery rates while adhering to company policies and regulatory guidelines. Proven ability to secure high-value agreements while maintaining positive borrower relationships and consistently meeting or exceeding PTP and collection goals. Deep understanding of collections laws and compliance standards, including FDCPA, TCPA, and state-specific regulations. Skilled at analyzing performance metrics, optimizing productivity, and excelling in a results-oriented environment. Skilled in de-escalating challenging conversations, building trust, and presenting effective payment plans under pressure. Position location This role is available in the following locations: Remote. Time zone requirements The team operates on the East coast time zones. Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but will be required to attend in-person collaboration sessions on-site at one of our offices. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time. What you'll love: Competitive Compensation (base + bonus & equity) Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart 401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings Employee Stock Purchase Plan (ESPP) Life and disability insurance Generous sick and safety leave Supportive parental, family care, and military leave programs Annual wellness, technology & ergonomic reimbursement programs Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering Catered lunches + snacks & drinks when working in offices #LI-Associate This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law. At Upstart, your base pay is one part of your total compensation package. The anticipated annualized base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic location-with our “digital first” philosophy, Upstart uses compensation regions that vary depending on location. Individual pay is also determined by job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. In addition, Upstart provides employees with target bonuses, equity compensation, and generous benefits packages (including medical, dental, vision, and 401k). United States | Remote - Anticipated Hourly Rate Range$27.45-$37.98 USD Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com ************************************************

***$1,000 Sign-on Bonus After Successfully Completing 90 Days*** ***NO WEEKENDS*** ***Veterans Strongly Encourage to Apply*** ***$600 Monthly Bonus Guarantee while on Training Ramp Up Plan (approximately first 6-12 months)*** After Training Ramp Up ***Our Average Collectors earn between $1,200-$2,400 in monthly bonuses*** ***Our High Performing Collectors earn between $3,000-$6,000 or more in monthly bonuses*** Summary: Messerli Kramer, a trusted Twin Cities law firm since 1965, is looking for a full-time Collector to join our team in Plymouth, MN. This position will recover outstanding debts on client accounts by creating a positive consumer experience while negotiating to satisfy the debt quickly and responsibly. Looking for individuals driven to meet and exceed goals to maximize their bonus potential. Essential Functions and Duties: Communicating with Consumers via phone Basic skiptracing Negotiating repayment of debts according to firm/client standards Maintaining a professional demeanor and supporting a positive Consumer Experience in all interactions Accurately enter data into database & tracking system Review consumer files, keeping confidentiality at the highest level Benefits & Perks Include: Medical, Dental, & Vision Insurance HSA & FSA Accounts 401K, with 4% company contribution (after 1 year of service) Paid time off (17 days per year) Paid holidays off (7 days per year + a floating holiday) Company Paid Life Insurance Employee Assistance Program Building amenities include: Free parking, onsite restaurant, & onsite free gym Hybrid Remote Schedule Potential (up to 2 days per week) after successfully completing 90 Days of Employment & Meeting Eligibility Criteria Collections Bonus: Collectors are eligible for a monthly bonus based off their performance metrics. Collectors must work a full calendar month following the two (2) weeks in training to be eligible. Bonuses are paid on the second pay period of the following month. Required Education & Experience: High School Diploma/GED 1-3 years of collections experience, call center experience (telemarketing or customer service), sales, retail, or other related experience preferred, but not required Competencies: Excellent communication and people skills Organized, self-motivated, and goal-oriented Ability to manage stressful situations while maintaining composure Ability to be confident and engaging as well as polite and compassionate Attention to detail and ability to reason and think quickly when negotiating Working knowledge of MS Office Bilingual (English/Spanish) is a plus, but not required Work Environment and Physical Demands: This role operates in a professional office setting, routinely working with standard office equipment. Generally, due to the nature of this office position, the person in this role would be required to talk and hear, sit or stand for long period of time, and use their hands and fingers, to handle and feel. Occasionally required to walk, reach with arms and hand, climb or balance, and to stoop, kneel, or crouch. Regularly required to lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds. Vision abilities required by the job include close vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and to meet job requirements. All applicants must pass a criminal background and drug screening before commencing employment with Messerli & Kramer, P.A. Wage Disclaimer: The starting wage for this position is $19.00/hour. The wage range for this position is $19.00/hour to $24.00/hour + monthly bonuses. About Us: Messerli Kramer is a leading law firm in the Twin Cities founded in 1965 with locations in Minneapolis, St. Paul and Plymouth, Minnesota. We have a well-earned reputation within the business community of providing sound, reasoned and comprehensive legal advice. Our professionals take the time to listen and understand their legal issues within the larger framework of their business as a whole. Known for our dedication and responsiveness, our attorneys and staff are focused on finding pragmatic solutions and producing remarkable results for our clients. Messerli Kramer serves individuals and businesses through three unique, yet complementary, divisions. We represent a variety of clientsfrom large corporations, banks and closely-held businessesto individuals seeking divorce and family law or estate planning services. Our clients trust us to help them navigate the myriad of legal issues that confront them in their business and personal lives. Compensation details: 19-19 Hourly Wage PI26f3a92b50c4-31181-38797997

Description: The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, with offices across the United States. Zwicker & Associates is currently seeking Debt Collectors to join our team. Several openings are available. The role provides paid onsite training for three weeks, including weekly pay and monthly bonuses. The pay rate is $18.50-$20.00 per hour, depending on relevant experience, with the potential for uncapped bonuses. The office is located at 14055 Riveredge Dr., Suite 400, Tampa, FL 33637, and the role is fully onsite for the first 90 days of employment with potential flexibility after. The schedule is Monday - Friday, no weekends. Business hours run from 8 AM to 7 PM. Benefits Health insurance Vision insurance Dental insurance 401(k) Paid time off Responsibilities of Debt Collectors Establish contact with consumers to discuss delinquencies and ability/willingness to pay, and to identify the appropriate repayment programs/options available to them Record accurate and detailed notes; update account status and card members' information into the computer system Meet or exceed daily, weekly, and monthly performance goals, deadlines, and objectives Comply with policies and procedures of Zwicker & Associates, P.C. Comply with FDCPA and state consumer protection laws Other duties as assigned Requirements: Above average administrative and phone skills Debt collectors must have strong negotiation skills Excellent communication skills Well organized, results driven Effective decision-making skills Strong listening, interpersonal, oral, and written communication skills Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment. Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing. Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Be able to read and comprehend position-specific documents and correspondence Physical Qualifications Be able to lift five pounds or greater Be able to sit 90% of the workday at times Be able to bend at the waist and be mobile when needed Be able to concentrate and use critical thinking Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply. #ZR

Make an impact at Goodwin, where we partner with our clients to practice law with integrity, ingenuity, agility and ambition. We are in the business of building authentic, long-term relationships with our clients, who are some of the world's most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. Our immersive understanding of these industries - combined with our expertise across high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions - sets us apart. Our Global Operations Team - all business professionals of the firm - was named the “Best Business Team” by The American Lawyer . As the Sr. Collection Specialist, you will develop strong working relationships with assigned Partners in order to provide best in class customer service support for all related client collection needs. Assists in credit and collections activities to ensure monies owed to the firm are received in a timely manner while maintaining positive relationships with the firm's internal and external clients. Ability to keep up with a fast-paced environment with keen insight in prioritizing in order to achieve firm collections targets and goals. What You'll Do: • Assist in managing day-to-day collections operations for assigned partners. • Identify problems or issues in processes and implement solutions bringing bottom line results. • Interface with varying levels of management, clients and staff. • Must be resourceful in developing alternative solutions and meeting deadlines in a real time, fast paced environment. • Interact and support billing attorneys and partners to review the status of unpaid bills. • Direct contact with clients regarding past-due accounts and invoices as requested by the respective billing attorney. • Monitor payment arrangements to ensure compliance with payment terms. • Partners with billing representative to ensure appropriate collections follow-up. • Generate and distribute monthly Client Reminder Statements to ensure that the statements are sent to clients in a timely manner. • Research and monitor unapplied payments; responsible for processing client refunds when applicable. • Promptly responds to client inquiries regarding past due balances. • Assists with providing back-up for client audit letter responses as necessary. • Conduct credit review analyses on clients as needed. • Prepare reports and analysis on the status of credit and collection matters; provide regular updates to management on these matters. • Assume additional responsibilities as necessary Who You Are: • Excellent organizational, interpersonal and communication skills, and ability to work with all levels of personnel within the Firm, including Business Unit Leaders, Directors and Chiefs. • Strong writing skills necessary. • Ability to provide high level of customer service in a fast-paced environment. • Ability to handle a high volume of tasks maintaining attention to detail and prioritizing as necessary. • Ability to understand, adhere to, enforce and apply department policies and procedures • Proficiency in MS Office. Strong knowledge of Excel preferred. • A minimum of 3-5 years' experience with financial/billing software packages and Finance/Accounting organizational operations. “Aderant Expert” Billing System experience preferred. Benefits and More At Goodwin, you will discover your next career opportunity with a rewarding compensation package and comprehensive benefits, including: Flexible work arrangements and hybrid work schedule Health, dental, and vision insurance Life and disability insurance Retirement & Savings Plan Emergency back-up child and adult care Paid vacation, sick time off, and holidays Professional development and career advancement opportunities Employee recognition and reward programs Employee wellness and assistance programs Employee discounts and perks Consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance an arrest and conviction record will not automatically disqualify a qualified applicant from consideration. Consistent with the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration. Goodwin Procter LLP is an equal opportunity employer. This means that Goodwin Procter LLP considers applicants for employment, and makes employment decisions without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status. Please note: Various agencies of the United States government require employers to collect information on applicants and employees. The National Association of Law Placement (NALP) and certain clients request us to keep track of certain aggregate information regarding lawyers. EEO information requested on this application is for purposes of compliance with these recordkeeping and reporting requirements and to determine recruiting and employment patterns. Submission of this information is voluntary and refusal to provide it will not subject you to any adverse treatment. This position is eligible for overtime: Yes

The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, with offices across the United States. Zwicker & Associates is currently seeking Debt Collectors to join our team. The role provides paid onsite training for three weeks, including weekly pay and monthly bonuses. The pay rate is $19.25-$21.00 per hour, based on relevant experience, with uncapped bonus potential. The office is located at 80 Minuteman Road Andover, MA 01810, and the role is fully onsite for the first 90 days of employment, with potential flexibility after. The schedule is Monday - Friday, no weekends. Business hours run from 8 AM to 7 PM. Benefits Health insurance Vision insurance Dental insurance 401(k) Paid time off Responsibilities of Debt Collectors Establish contact with consumers to discuss delinquencies and ability/willingness to pay, and to identify the appropriate repayment programs/options available to them. Record accurate and detailed notes; update account status and card members' information into the computer system Meet or exceed daily, weekly, and monthly performance goals, deadlines, and objectives Comply with policies and procedures of Zwicker & Associates, P.C. Comply with FDCPA and state consumer protection laws Other duties as assigned Requirements Above-average administrative and phone skills Debt collectors must have strong negotiation skills Excellent communication skills Well-organized, results-driven Effective decision-making skills Strong listening, interpersonal, oral, and written communication skills Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment. Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing. Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Be able to read and comprehend position-specific documents and correspondence Physical Qualifications Be able to lift five pounds or greater Be able to sit 90% of the workday at times Be able to bend at the waist and be mobile when needed Be able to concentrate and use critical thinking Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance; long-term disability insurance; life insurance; compensated time off; paid holidays; and a 401 (k) with a match. No phone calls, no agencies; EOE, drug-free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.

Description: The most prestigious lending institutions trust Zwicker & Associates, P.C. to protect their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm that emphasizes ethics, compliance, and assertive representation of our clients' interests, making us the industry leader in debt collection. Founded in 1991, Zwicker represents lenders in various consumer and commercial recovery efforts and litigation. Zwicker is headquartered in Andover, Massachusetts, and has office locations across the United States. Zwicker is presently seeking a Senior Collector to join our team. We are seeking a candidate with an eagerness to learn, as well as exemplary organizational and written and verbal communication skills to join our team. We seek out candidates whose diverse skills, backgrounds, and experiences enable the Zwicker team to collaboratively innovate and excel in performance. We encourage and provide lifelong learning and training opportunities for our team members, with the goal of building a strong foundation and successful future with us. We strive to promote from within, offering excellent career advancement opportunities for high achievers. The base hourly rate for this position is $20.00-$21.00, plus applicable bonus. Responsibilities of a Senior Debt Collector include Contact consumers via phone, email, or mail to recover outstanding payments. Record accurate and detailed notes; update account status and card member's information into computer system Meet or exceed daily, weekly and monthly performance goals, deadlines and objectives Comply with policies and procedures of Zwicker & Associates, P.C. Comply with FDCPA and state consumer protection laws Other duties as assigned Requirements: 5+ years of debt collection's experience, preferably 3rd party collections Knowledge of the FDCPA and state consumer protection laws Above average administrative and phone skills Strong negotiation skills Excellent communication skills Well organized, results driven Effective decision-making skills Strong listening, interpersonal, oral, and written communication skills Basic computer skills Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Be able to read and comprehend position-specific documents and correspondence Physical Qualifications Be able to lift five pounds or greater Be able to sit 90% of the workday at times Be able to bend at the waist and be mobile when needed Be able to concentrate and use critical thinking Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.

Requirements Above-average administrative and phone skills Debt collectors must have strong negotiation skills Excellent communication skills Well-organized, results-driven Effective decision-making skills Strong listening, interpersonal, oral, and written communication skills Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment. Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing. Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Be able to read and comprehend position-specific documents and correspondence Physical Qualifications Be able to lift five pounds or greater Be able to sit 90% of the workday at times Be able to bend at the waist and be mobile when needed Be able to concentrate and use critical thinking Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance; long-term disability insurance; life insurance; compensated time off; paid holidays; and a 401 (k) with a match. No phone calls, no agencies; EOE, drug-free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.

Requirements 5+ years of debt collection's experience, preferably 3rd party collections Knowledge of the FDCPA and state consumer protection laws Above average administrative and phone skills Strong negotiation skills Excellent communication skills Well organized, results driven Effective decision-making skills Strong listening, interpersonal, oral, and written communication skills Basic computer skills Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Be able to read and comprehend position-specific documents and correspondence Physical Qualifications Be able to lift five pounds or greater Be able to sit 90% of the workday at times Be able to bend at the waist and be mobile when needed Be able to concentrate and use critical thinking Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance, long-term disability insurance, life insurance, compensated time off, paid holidays, and 401 (K) with match: no phone calls, no agencies, EOE, drug-free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.

Job Description: The Collections Specialist reports to the Billing Manager and is responsible for making outgoing calls to collect balances due as well as receiving incoming calls to answer billing questions. The Collections Specialist's role is to provide support to the Billing Department by taking incoming phone calls and answering billing questions, or taking payments by phone. Outgoing calls can also be made to work on aging patient balances. Accuracy and confidentiality are extremely important in this role. This is an in person, hourly role. Minimum Requirements: HS Diploma, Good Attitude, Understanding of HIPAA, Critical Skills: Communication (both written and verbal), Confidentiality, Attention to Detail, De-escalation skills, Strong Math skills Education & Experience: HS Diploma or GED required; Previous Collections Experience preferred, Posting Experience preferred

Requirements Above-average administrative and phone skills Debt collectors must have strong negotiation skills Excellent communication skills Well-organized, results-driven Effective decision-making skills Strong listening, interpersonal, oral, and written communication skills Basic math and computer skills. You will be required to complete a standard math and computer skills assessment. Failure to satisfactorily complete this assessment could result in termination of employment. Be able to communicate in a common language with (or to) individuals or groups verbally and/or in writing. Be able to operate a computer, phone, or equivalent device Be able to complete a minimum of a 40-hour flexible workweek schedule Be able to read and comprehend position-specific documents and correspondence Physical Qualifications Be able to lift five pounds or greater Be able to sit 90% of the workday at times Be able to bend at the waist and be mobile when needed Be able to concentrate and use critical thinking Please note that this job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee in this position. Duties, responsibilities, and activities are subject to change at any time, with or without notice. Zwicker & Associates, P.C. is committed to providing equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. If you wish to seek an accommodation regarding the requirements of this position, please inform Human Resources Management. This is a full-time, full-benefit position. The benefit package includes medical, vision, and dental insurance; long-term disability insurance; life insurance; compensated time off; paid holidays; and a 401 (k) with a match. No phone calls, no agencies; EOE, drug-free workplace. Please review our Applicant Privacy Notice: ****************************************************** Each posted position will be active for at least five (5) business days, during which time all qualified and eligible employees can apply.

Collection Specialist for our St Paul, MN location. This position will be responsible for Collection calls in a fast paced goal oriented collections department. This individual will accomplish the following: Provide customer service regarding collection issues Process customer payments via credit card or ACH Review account adjustments Resolve client discrepancies and short payments Monitor and maintain assigned accounts Additional Information Pushkaraj Hachibatti | Mindlance, Inc. | Office- ************