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| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Kirkland, WA | $41,795 | $20.09 |
| 2 | Washington, DC | $41,030 | $19.73 |
| 3 | New York, NY | $37,617 | $18.09 |
| 4 | Chicago, IL | $37,061 | $17.82 |
| 5 | Valparaiso, IN | $35,192 | $16.92 |
| 6 | Kutztown, PA | $34,383 | $16.53 |
| Rank | Job title | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Customer Service Expert | $109,079 | $52 | - |
| 2 | Customer Account Executive | $102,872 | $49 | - |
| 3 | Senior Representative | $94,893 | $46 | - |
| 4 | Telephone Service Adviser | $91,255 | $44 | - |
| 5 | Outbound Sales Representative | $84,950 | $41 | - |
| 6 | Customs Consultant | $80,542 | $39 | - |
| 7 | Customer Relationship Specialist | $78,824 | $38 | - |
| 8 | Phone Sales | $78,211 | $38 | - |
| 9 | Customer Service Senior Associate | $76,166 | $37 | - |
| 10 | Customer Care Consultant | $75,463 | $36 | - |
| Rank | Company | Average salary | Hourly rate | Job openings |
|---|---|---|---|---|
| 1 | Carbon | $37,358 | $18 | - |
| 2 | GBA | $36,485 | $18 | - |
| 3 | Business Solutions | $36,147 | $17 | - |
| 4 | The Kaizen Company | $35,708 | $17 | - |
| 5 | R&K Solutions | $35,421 | $17 | - |
| 6 | IDI | $35,415 | $17 | - |
| 7 | Nexus Global | $35,182 | $17 | - |
| 8 | ITE, LLC | $35,062 | $17 | - |
| 9 | Emergent | $35,025 | $17 | 1 |
| 10 | Best Practices | $34,858 | $17 | - |
| 11 | MC2 | $34,770 | $17 | - |
| 12 | FGS | $34,681 | $17 | - |
| 13 | Oculus | $34,663 | $17 | - |
| 14 | Scheduling Institute | $34,592 | $17 | - |
| 15 | Mobius | $34,376 | $17 | - |
| 16 | Affinity Solutions | $34,210 | $16 | - |
| 17 | Pdr Corporation | $33,991 | $16 | - |
| 18 | Target Group, Inc | $33,682 | $16 | - |
| 19 | RGI General Contractors | $33,047 | $16 | - |
| 20 | Lieberman Research Worldwide | $32,512 | $16 | - |