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Patient Service Representative jobs at RadNet - 8262 jobs

  • Patient Service Representative

    Radnet 4.6company rating

    Patient service representative job at RadNet

    Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.
    $31k-35k yearly est. 29d ago
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  • Patient Service Rep - Internal Medicine (Playa Vista)

    Cedars-Sinai 4.8company rating

    Los Angeles, CA jobs

    The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information. Job Duties and Responsibilities: + Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team. + Greets patients and assist with resolving patient issues or raising patients issues. + Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance data are accurate in CS-Link. + Schedules appointments, complete patient registration, collect patient payments and provides a high standard of patient service. + Assists with the management of physician schedules and finds opportunities for improvement. Handle patient/provider correspondence as instructed. + Process and track referrals and authorizations for various insurance types. + Manages patient care flow and assist with monitoring CS-Link message pools and standard work. + Monitors and assess their own workflow to find opportunities for improvement. + Explains policies, procedures, or services to patients using administrative knowledge + Participates in daily huddles and staff meetings. + Promotes and practice infection prevention standards and all department policies and procedures. **Qualifications** Education: High school diploma or GED preferred. Experience: Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred. **About Us** Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents. **About the Team** With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai's medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond. **Req ID** : 12992 **Working Title** : Patient Service Rep - Internal Medicine (Playa Vista) **Department** : IM - Playa Vista **Business Entity** : Cedars-Sinai Medical Care Foundation **Job Category** : Administrative **Job Specialty** : Admissions/Registration **Overtime Status** : NONEXEMPT **Primary Shift** : Day **Shift Duration** : 8 hour **Base Pay** : $24 - $33 Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.
    $24-33 hourly 6d ago
  • Patient Access Rep II

    Sentara Health 4.9company rating

    Williamsburg, VA jobs

    City/State Williamsburg, VA Work Shift First (Days) Sentara Williamsburg Regional Medical Center is hiring a Patient Access Representative II- Full Days The Patient Access Rep II is responsible for all aspects of the patient registration process: verifying the patient identity and selecting the correct patient record, reviewing schedules and physician orders to register the patient for the appropriate service, scanning important documents such as insurance cards, ID's, Living Wills, and POAs and verifying and entering the patient's demographic and insurance information in the electronic health record. During registration, Patient Access Rep II will explain/complete complex regulatory and compliance documents and adhere to all applicable privacy and compliance standards. They also explain and collect co-payments, deposits, and outstanding balances and perform the transactions securely. This role is often the first point of contact for patients and provide the first impression of Sentara. Greets patients and families, answer questions, and ensure the patients arrive to the appropriate service area at the right time. May also perform scheduling, pre-admission, and discharge duties and provide supervision and patient information updates to families in waiting rooms. Has competency to work in two or more Patient Access areas and works in areas based on the needs of the department. Serves as a preceptor and provide department orientation to new team members. Education High School Diploma (Required) Associate's or Bachelor's degree may be accepted in lieu of experience Certification/Licensure No specific certification or licensure requirements Experience Customer Service OR Data Entry - 2 years (Required) Demonstrated proficiency in computer keyboarding skills (Required) Previous healthcare experience in a related area - 6 months (Required, 1 year Preferred) Demonstrated competency of working in two or more Patient Access areas (Required ) Knowledge of third-party payers, ICD-9/ CPT coding and medical terminology (Preferred) Talroo - Allied Health, registration, scheduling, insurance, patient access We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$16.92 - $25.38. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Williamsburg Regional Medical Center , a Certified Primary Stroke Center, has 145 licensed beds and features the latest healthcare technologies, serving the region with the life-saving capabilities of an ultra-modern medical center. The hospital offers a full range of medical care from emergency heart catheterization to all-inclusive obstetrics care where patients can stay in one room. The hospital also provides advanced imaging and “smart” operating rooms. Sentara Williamsburg Regional Medical Center has also achieved Magnet recognition, the nation's highest honor for excellence in nursing. We improve health every day, come be a part of the community. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
    $16.9-25.4 hourly 5d ago
  • Patient Care Representative

    Sentara Health 4.9company rating

    Gordonsville, VA jobs

    City/State Zion Crossroads, VA Work Shift First (Days) Responsible for registration process of new and current patients at the site. Completes check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile. Must have ability to communicate with insurance carriers and discharge planners in a professional manner. Must be enthusiastic and energetic. Education HS Diploma required Certification/Licensure None required Experience None required Keywords: Talroo-Allied Health, Patient Care Representative Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
    $30k-34k yearly est. 2d ago
  • Patient Care Representative

    Sentara Health 4.9company rating

    South Boston, VA jobs

    City/State South Boston, VA Work Shift First (Days) Responsible for registration process of new and current patients at the site. Completes check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile. Must have ability to communicate with insurance carriers and discharge planners in a professional manner. Must be enthusiastic and energetic. Education HS Diploma Required Certification/Licensure None required Experience None required Keywords: Talroo-Allied health, Patient Care Representative Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
    $30k-34k yearly est. 2d ago
  • Senior Patient Access Representative ED

    Sentara Health 4.9company rating

    Norfolk, VA jobs

    City/State Norfolk, VA Work Shift Rotating Full-Time, Rotating shifts, on-call required, Emergency Department The Senior Patient Access Representative is a working resource to the patient registration teams. Responsibilities include registering patients for the Emergency Department, and/or various registration areas of the hospital. The Patient Access Team Leader also assists the Team Coordinator and department leadership by serving as registration system super-user, taking on-call rotation during the week and on the weekends, participating in the interviewing process, preparing and reviewing reports, performing QA audits, mentoring and training staff, managing department supply levels, and participating in meetings and workgroups. The Team Lead is required to meet the written requirements and competency to serve as a preceptor and to provide department orientation. If you desire, there are promotional opportunities in Patient Access such as a Team Coordinator. Up to $1,500Sign-On Bonus for Qualified Candidates! Education HS - High School Grad or Equivalent Certification/Licensure No specific certification or licensure requirements Experience 2 years of Customer Service and/or Data Entry Associate or bachelor's degree in Lieu of two years of experience Two years of previous experience in a healthcare environment in a related area Proficiency in Keyboarding K eywords: Customer Service, Team Lead, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical, monster . Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day! Sentara Norfolk General Hospital , located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School. In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women's health, including a state-of-the-art neonatal intensive care unit. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
    $28k-32k yearly est. 5d ago
  • Patient Access Representative, ED

    Sentara Health 4.9company rating

    Norfolk, VA jobs

    City/State Norfolk, VA Work Shift Second (Evenings) Full-Time, Evenings, Emergency Department As a Patient Access Representative with Sentara, you will work in Patient Registration for the Emergency Department and at times various registration areas of the hospital. This position's primary duties include positively identifying the patient, collecting demographic and insurance information, and admitting the patients. This role allows you to work with both clinical and non-clinical staff. If you desire, there are promotional opportunities such as Patient Access Rep II/III, Team Leader, and Team Coordinator. You will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click to hear Jasmine tell us about a day in the life of a Patient Access Representative with Sentara Health. Up to $1,500Sign-On Bonus for Qualified Candidates! Education HS - High School Grad or Equivalent Certification/Licensure No specific certification or licensure requirements Experience 2 years of Customer Service and/or Data Entry Associate or bachelor's degree in Lieu of two years of experience Proficiency in Keyboarding K eywords: Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical, . Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day! Sentara Norfolk General Hospital , located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School. In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women's health, including a state-of-the-art neonatal intensive care unit. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
    $28k-32k yearly est. 5d ago
  • Patient Access Representative I

    Sentara Health 4.9company rating

    Norfolk, VA jobs

    City/State Norfolk, VA Work Shift First (Days) Full-Time, Days As a Patient Access Rep with Sentara, you will work in Patient Registration for the Emergency Department and/or various registration areas of the hospital. This position's primary duties include positively identifying the patient, collecting demographic and insurance information, and admitting the patients. This role allows you to work with both clinical and non-clinical staff. If you desire, there are promotional opportunities such as Patient Access Rep II/III, Team Leader, and Team Coordinator. You will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click to hear Jasmine tell us about a day in the life of a Patient Access Representative with Sentara Health. Up to $1,500Sign-On Bonus for Qualified Candidates! Education HS - High School Grad or Equivalent Certification/Licensure No specific certification or licensure requirements Experience 2 years of Customer Service and/or Data Entry Associate or bachelor's degree in Lieu of two years of experience Proficiency in Keyboarding K eywords: Customer Service, Patient Registration, Data Entry, Front Desk, First Point of Contact, Insurance, Insurance Verification, Talroo-Allied Health, Scheduling, Receptionist, Non-clinical, monster . Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Leigh Hospital , located in Norfolk, VA, is a 274-bed acute care facility that opened in 1903 and relocated to its present site in 1977. Our hospital completed a renovation in 2016, including two new patient towers, a beautiful atrium, and a multi-story parking garage. Sentara Leigh Hospital includes a dedicated Orthopedic Hospital providing patients access to a full continuum of orthopedic care, from the preoperative phase and surgery to rehabilitation and home care services. Along with being a recognized accredited Primary Stroke Center, and Magnet hospital for nursing excellence, we also specialize in orthopedic and spine care, heart, vascular, maternity care, and general surgery. We are also home to the region's only 24-hour hyperbaric oxygen program that helps speed up the healing of carbon monoxide poisoning, wounds that won't heal, infections in which tissues are starved for oxygen, airborne chemical exposures, and scuba diving accidents. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
    $28k-32k yearly est. 2d ago
  • Referral Coordinator

    Sentara Health 4.9company rating

    Virginia Beach, VA jobs

    City/State Virginia Beach, VA Work Shift First (Days) Provides a direct link between patients, primary care providers, specialty providers, and insurance companies. Coordinates referral process from primary care providers as well as pre-authorization approvals for drugs and other services as ordered by provider. Medical terminology preferred. Knowledge of Medicare, Medicaid and third party payers. One year of experience with insurance verification/referral processing preferred. Knowledge of EPIC preferred. Proficient in use of computers and excellent organizational skills. Education HS Diploma required Certification/Licensure None required Experience 1 year of health insurance experience required. Keywords: Talroo-Allied Health, Referral Coordinator . We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$17.31 - $28.85. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development • Pet Insurance • Legal Resources Plan • Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
    $17.3-28.9 hourly 2d ago
  • Patient Service Representative

    Premier Infusion and Healthcare Services, Inc. 4.0company rating

    Torrance, CA jobs

    Come Join the Premier Infusion & Healthcare Services Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work! Premier Infusion & Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion & Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart. PREMIER BENEFITS - For FULL TIME Employees: ● Competitive Pay ● 401K Matching Plan - Up to 4% ● Quarterly Bonus Opportunities ● Medical, Dental & Vision Insurance ● Paid Vacation Time Off ● Paid Holidays ● Referral Incentives ● Employee Assistance Programs ● Employee Discounts ● Fun Company Events Description of Responsibilities Intake Department Assistant responsibility is to provide support to the Intake Department through the referral coordination process. Reporting Relationship Intake Supervisor Scope of Supervision None Responsibilities include the following: 1. Responsible for transcribing all applicable information from the Intake Referral Form and patient information received from the referral source into the computer system correctly. 2. Handles all faxes incoming to Intake Department and distributes appropriately. 3. Calls referral sources to acknowledge receipt of faxes as applicable. 4. Logs all new referrals according to the current process. 5. Re-verification of insurance and demographics on restart patients as requested. 6. Manages the Intake Department Referral Board which gives visibility of the daily productivity as needed. 7. Enters patients info in CPR+ 8. Processes simple referrals as requested such as Picc care orders, Hydrations, Inhalation Solutions, Injectable and basic referrals coming from Home Health. 9. Creates invoices and charges credit cards as applicable. 10. Makes outbound calls to follow up on a patient discharge, follow up on any missing information needed to process a referral such as an H&P, H&W, and address or obtain orders from a hospital or MDs office. 11. Back-up and follows-up on insurance authorizations when necessary. 12. Participate in surveys conducted by authorized inspection agencies. 13. Participate in the pharmacy's Performance Improvement program as requested by the Performance Improvement Coordinator. 14. Participate in pharmacy committees when requested. 15. Participate in in-service education programs provided by the pharmacy. 16. Report any misconduct, suspicious or unethical activities to the Compliance Officer. 17. Perform other duties as assigned by supervisor. Minimum Qualifications: Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Fluency in a second language is a plus. Must be friendly professional and cooperative with a good aptitude for customer service and problem solving. Education and/or Experience: 1. Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) or Higher. 2. Prior experience in a pharmacy or home health company is of benefit. 3. Prior experience in a consumer related business is also of benefit. Equal Employment Opportunity (EEO) It is the policy of Premier Infusion & Healthcare Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Premier Infusion & Healthcare Services will provide reasonable accommodations for qualified individuals with disabilities.
    $32k-38k yearly est. 2d ago
  • Patient Care Specialist

    Sentara Health 4.9company rating

    Williamsburg, VA jobs

    City/State Williamsburg, VA Work Shift Swing Shift Sentara Urgent Care Lightfoot is now hiring a Full-Time Patient Care Specialist based in Williamsburg, VA! Schedule: Clinic hours - 8:00a.m. - 8:00p.m. Monday-Friday. Saturday and Sunday, 8am-4pm. Schedule will consist of 2 12-hour shifts. 1 8-hour shift and 1 6-hour shift with alternating weekends. Overview As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare. Education HS Diploma Associate Level degree or higher in lieu of the required experience will be considered Experience 3 years Customer Service experience required 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required Keywords: Patient Care Representative, Talroo-Allied Health, Medical Office Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down - $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
    $29k-34k yearly est. 5d ago
  • Patient Service Specialist- Endocrinology-Full Time

    Guthrie 3.3company rating

    Big Flats, NY jobs

    Hours: M-F 8-5 The Patient Service Specialist provides direct, daily operational front office support in a manner consistent with Guthrie Medical Group's Service Excellence Standards. The Patient Service Specialist will continually demonstrate Patient Centeredness, Teamwork, and Excellence in the daily performance of their duties. This position requires the ability to be self‐motivated, flexible, punctual, detail oriented, have good time management skills and have excellent communication skills. Education, License & Cert: High School diploma/GED required. Graduation from a Medical Office Assistant school preferred. Experience: Demonstrated customer service commitment in a fast‐paced environment with a minimum of 1 year experience in a customer service related field preferred. Medical office experience and knowledge of medical terminology preferred. Must be comfortable with computers and learning new applications. Essential Functions: 1. Responsible for greeting every patient in a courteous, professional, and timely manner every Time. 2. Responsible for answering telephones in a friendly and efficient manner in conjunction with Guthrie's Telephone Standards. Screens telephone calls, takes messages and provides information. 3. Responsible for scheduling and maintaining all patient appointments electronically. Verifies patient information at time of scheduling and assigns B# / MRN to new patients. Responsible for editing appointment schedule at the direction of practice management. 4. Registers patient. Reviews, verifies and corrects patient demographic and insurance information along with scanning current insurance cards into the patient's confidential medical record. 5. Verify eligibility for major insurance carriers including but not limited to New York and Pennsylvania Medical Assistance to ensure accurate billing. Complete various types of insurance forms, pre‐certifications and referrals. 6. Possess the ability to inform, quote, and collect copayments, insurance deductibles, deposits, or unpaid balances at the time of registration as per Guthrie Medical Group, P.C. ‘s policies and guidelines. 7. Responsible for daily cash‐out and balancing in accordance with the Patient Cash Control Policy. 8. Performs liaison duties between patients, physicians, hospital staff, organizational departments, etc., keeping the departments fully aware of all necessary information. Keeps patients informed of any delays. 9. Adheres to departmental and organizational policies and attends meetings/huddles as required. 10. Requires the ability to prioritize daily tasks simultaneously in a fast‐paced, ever changing work environment within a strong team structure. 11. Maintains strict confidentiality related to patient health information in accordance with HIPAA compliance. 12. Assists with and completes other projects or duties as assigned including participating in all quality initiatives established by the organization. Other Duties: 1. Other duties as assigned. The pay ranges from $17.34-$23.96 per hour
    $17.3-24 hourly 4d ago
  • Patient Advocate - Patient Safety - Full Time

    Guthrie 3.3company rating

    Binghamton, NY jobs

    The Patient Experience Representative influences the systems, processes and behaviors that cultivate positive experiences across the continuum of care. They have an unwavering commitment to the field of patient experience and to transforming human experience in healthcare. Experience: Minimum 3 Years' Experience In a Healthcare Setting Required. Education, License & Certification: Associate degree preferred or 5 years direct experience in a role of advocate in healthcare setting. Registered Nurse or other Healthcare related licensure preferred. Certified Patient Experience Professional (CPXP) required, or within 3.5 years of hire. Essential Functions: Advocates for the needs of our patients and their representatives in a proactive, inclusive, empathetic, and positive manner. Supports organizational learning and a holistic approach to our patient's needs. Provides guidance for new or inexperienced caregivers related to patient-service recovery. Collaborates with all caregivers to improve processes that directly impact patient and community perception. Oversees the internal system for managing patient/representative concerns and maintains applicable regulatory body compliance. Provides data analysis to identify trends specific to patient experience and develops corrective action plans based on those trends. Actively participates on or leads workgroups or committees related to patient advocacy. Supports the design and innovation of the Patient Family Advisory Council. Works collaboratively with the Patient Safety and Legal Departments. Other Duties: Travel for this position is sometimes required. It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position. update 1-13-25 About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
    $35k-43k yearly est. 3d ago
  • Senior Neurosurgery Scheduling Specialist

    Houston Methodist 4.5company rating

    Houston, TX jobs

    A leading healthcare provider in Houston is seeking a Senior Scheduler to manage appointment scheduling for complex services. The role involves clear communication with patients and medical staff, ensuring timely access to healthcare services, and training new staff members. Candidates should have a high school diploma and relevant experience in medical scheduling or a call center environment. This position offers opportunities for personal growth and a dynamic team environment. #J-18808-Ljbffr
    $28k-32k yearly est. 2d ago
  • Patient Access Representative - Central Scheduling - Full Time

    Guthrie 3.3company rating

    Vestal, NY jobs

    Communicates with patients, participants and staff to accurately schedule patients for prescribed procedures. Performs clerical and reception duties associated with patient registration. Education, License & Cert: High School Diploma or equivalent is required. Experience: - Customer/patient relations experience required (preferably in a healthcare setting). - At least 1‐year experience in a position requiring frequent and direct in‐person customer contact. - Candidate should have experience in a role that requires: • Strong organizational skills • Excellent verbal communication skills • Frequent keyboarding • Exceptional attention to detail Essential Functions: 1. Creates patient encounters in the EHR for ED, radiology, and outpatient patients. Performs all functions related to the integrity of the EHR (i.e., obtaining general consent for treatment, creating unknown encounters, merging records, scanning, prepared trauma packets) 2. Participates in daily auditing of registration processes. 3. Manages incoming and outgoing telephone calls, Vocera calls, Nurse call system. 4. Collects co‐pays and provides financial guidance related to paying outstanding balances, providing estimate letters for services rendered. 5. Performs the function of Health Information Management department after hours. 6. Participates in ED staff meetings and ED Shared Governance. Other Duties: Other duties as assigned. The pay range for this position is $17.00 - $22.37/hour
    $17-22.4 hourly 3d ago
  • Medical Scheduler

    Health & Psychiatry 3.4company rating

    Oldsmar, FL jobs

    About us: At Health & Psychiatry, located in the heart of Oldsmar, Florida, with offices across the state, we are looking for a compassionate Medical Assistant to join our team. Our mission is to provide a healthcare experience centered around hope, health, and harmony through personalized behavioral health services. As a Medical Assistant with us, you will play a key role in delivering outstanding patient care in an environment that values compassion and excellence. Our top priority is the health and well-being of our patients, and we are growing as a company, expanding throughout Florida, the U.S., and internationally. We are proud to offer mental healthcare services globally through our cutting-edge telepsychiatry technology. If you're passionate about helping others and eager to be part of a growing, dynamic team, we'd love to hear from you! Please see our website for all that we offer! *********************************** Key Responsibilities: Medical Duties: ( included but no limited to:) Record and update patient medical histories Measure and record vital signs Process refill requests Administer ADHD test (training will be provided) Assist with Spravato treatments (training will be provided) Send and obtain medical records Schedule patient appointments Answer phone calls and manage patient inquiries regarding any medical issues. Maintain accurate patient records in compliance with HIPAA guidelines Key Skills and Competencies: Strong verbal and written communication skills Proficient computer skills EHR system knowledge preferred A strong desire to learn and expand knowledge Compassionate and patient-focused attitude
    $26k-30k yearly est. 21h ago
  • Medical Biller

    St. Mary's General Hospital 3.6company rating

    Passaic, NJ jobs

    The Biller is responsible to bill all insurance companies, workers compensation carriers, as well as HMO/PPO carriers. Audits patient accounts to ensure procedures and charges are coded accurate and corrects billing errors. Able to identify stop loss claims, implants and missing codes. Maintains proficiency in Medical Terminology. The Biller is responsible for the follow-up performed on insurance balances as needed to ensure payment without delay is received from the insurance companies. Communicates clearly and efficiently by phone and in person with our clients and staff members. Maintains productivity standards and reports. Obtains updated demographic information and all necessary information needed to comply with insurance billing requirements. Operates computer to input follow up notes and retrieve collection and patient information. Is able to write effective appeals to insurance companies. Education and Work Experience 1. Knowledge of multiple insurance billing requirements and 1-2 years of billing experience 2. Knowledge of CPT, HCPCS, and Revenue Code structures 3. Effective written and verbal communication skills 4. Ability to multi-task, prioritize needs to meet required timelines 5. Analytical and problem-solving skills 6. High School Graduate or GED Equivalent Required
    $31k-36k yearly est. 2d ago
  • Medical Receptionist

    Ent Surgical Associates 3.3company rating

    Glendale, CA jobs

    We are seeking a professional and personable Medical Front Desk Receptionist to be the first point of contact for our patients. This role is essential in creating a welcoming environment while ensuring smooth daily operations of the front office. The ideal candidate will have strong communication skills, attention to detail, the ability to multitask in a fast-paced medical setting and a passion for patient-centered care. Responsibilities: · Greet patients and visitors in a warm, professional manner. · Answer, screen, and route incoming phone calls. · Schedule, confirm, and update patient appointments. · Check patients in and out, ensuring all necessary forms and information are collected. · Verify and update patient demographics. · Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. · Collect co-pays, payments, and provide receipts. · Coordinate with the back office staff for timely and effective patient care. · Maintain the front desk area in a clean and organized manner. · Assist with patient inquiries regarding office procedures, policies, and services. · Communicate effectively with medical staff to ensure smooth patient flow. · Handle sensitive patient information in compliance with HIPAA regulations. · Perform general office duties including scanning, faxing, filing, and data entry. · Maintain a clean, stocked, and safe clinical environment · Other tasks as assigned Qualifications: · High school diploma or equivalent (required) · Bachelor's degree (preferred) · Minimum of 1 year experience in a clinical setting (preferred) · Bilingual proficiency in English and Armenian or Spanish (preferred) · Strong interpersonal, communication, and organizational skills · Proficient typing and basic computer application skills Compensation: · Competitive hourly pay based on experience and skills. · $21-$25/hr
    $21-25 hourly 21h ago
  • Insurance Coordinator (Specialty)

    Premier Infusion and Healthcare Services, Inc. 4.0company rating

    Torrance, CA jobs

    Come Join the Premier Infusion & Healthcare Family! At Premier we offer employees stability and opportunities for advancement. Our commitment to our core values of Compassion, Integrity, Respect and Excellence in People applies to our employees, our customers, and the communities we serve. This is a rewarding place to work! Premier Infusion and Healthcare Services is a preferred post-acute care partner for hospitals, physicians and families in Southern CA. Our rapidly growing home health and infusion services deliver high-quality, cost-effective care that empowers patients to manage their health at home. Customers choose Premier Infusion and Healthcare Services because we are united by a single, shared purpose: We are committed to bettering the quality of life for our patients. This is not only our stated mission but is what truly drives us each and every day. We believe that our greatest competitive advantage, our greatest asset are our employees, our Premier Family in and out of the office sets Premier apart. PREMIER BENEFITS - For FULL TIME Employees: ● Competitive Pay ● 401K Matching Plan - Up to 4% ● Quarterly Bonus Opportunities ● Medical, Dental & Vision Insurance ● Employer Paid Life Insurance ● Short Term / Long Term Disability Insurance ● Paid Vacation Time Off ● Paid Holidays ● Referral Incentives ● Employee Assistance Programs ● Employee Discounts ● Fun Company Events Description of Responsibilities The Specialty Insurance Coordinator is responsible for all new referral insurance verification and/or authorization in a timely matter. Reporting Relationship Director of Operations Scope of Supervision None Responsibilities include the following: 1. Responsible for insurance verification for new and existing specialty patients by phone or using pharmacy software or payer portals. 2. Responsible for insurance re-verification for all specialty restart patients 3. Responsible for insurance re-verification for all specialty patients at the beginning of each month and each new year. 4. Responsible for advanced monitoring expiring authorizations for existing specialty patients 5. Responsible for securing advanced re-authorization for existing specialty patients. Participate in surveys conducted by authorized inspection agencies. Participate in the pharmacy's Performance Improvement program as requested by the Performance Improvement Coordinator. Participate in pharmacy committees when requested. Participate in in-service education programs provided by the pharmacy. Report any misconduct, suspicious or unethical activities to the Compliance Officer. Perform other duties as assigned by supervisor. Comply with and adhere to the standards of this role as required by ACHC, Board of Pharmacy, Board of Nursing, Home Health Guidelines (Title 22), Medicare, Infusion Nurses Society, NHIA and other regulatory agencies, as applicable. Minimum Qualifications: Must possess excellent oral and written communication skills, with the ability to express technical issues in “layman” terms. Fluency in a second language is a plus. Must be friendly professional and cooperative with a good aptitude for customer service and problem solving. Education and/or Experience: Must have a High School diploma or Graduation Equivalent Diploma (G.E.D.) Prior experience in a pharmacy or home health company is preferred. Prior experience in a consumer related business is preferred. Job Type: Full-time Benefits: 401(k) matching Dental insurance Employee assistance program Health insurance Paid time off Vision insurance Work Location: In person
    $31k-38k yearly est. 1d ago
  • Patient Service Representative Float

    Radnet 4.6company rating

    Patient service representative job at RadNet

    Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family. #PSRMS
    $31k-35k yearly est. 19d ago

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