Site Manager jobs at RadNet - 1049 jobs

About the Role Hinge Health is seeking a Legal Operations Manager to join the legal team. This is an exciting opportunity for a motivated legal ops professional to join the market leader of Digital Health MSK services at a critical phase of the company's growth. The position offers the opportunity to work with a best-in-class Legal Ops function and a dedicated, talented and welcoming group of legal and compliance professionals. As part of the Legal Ops team, the Legal Operations Manager will manage Legal and Compliance team operations by creating, managing, and improving processes for the efficient delivery of legal services by the Legal and Compliance team to stakeholders throughout the company. Duties will include managing strategic and high visibility projects, improving the use of legal technologies, improving workflows, developing process documentation and training. This position will also work cross-functionally across business teams and collaborate with a diverse group of stakeholders to maximize the efficiency of the Legal team, create and execute plans to improve Legal Ops functionality and impact, and scale processes to support our Legal team and enterprise goals. What You'll Accomplish Work cross-functionally in project managing key company-wide initiatives driven by our team, building and tracking project features, milestones, and dependencies Create processes and templates to organize projects, legal advice and document business processes Provide ongoing assistance to various legal functions, including product, commercial, employment and compliance, including managing administration of the company's patent program Build, manage and improve legal self-service and knowledge management resources Establish and maintain key performance indicators (KPIs) and metrics to measure the legal team's performance and efficiency; create and maintain dashboards and reports to provide leadership with insights into legal spend and operational trends Lead the selection, implementation, and management of legal technology solutions, including AI, e-billing, and ticketing systems Oversee the entire outside counsel and legal vendor management lifecycle, including onboarding, billing, and performance tracking; manage and administer the legal team's billing platform Develop and manage the legal department's annual budget and forecasting processes in collaboration with Finance Hinge Health Hybrid Model We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program. Basic Qualifications B.A. or B.S. degree and legal operations management experience 2-3+ years experience in the areas of legal operations or project management, in-house or at a law firm preferred Able to develop project plans and timelines, align key stakeholders and drive project completion Experience breaking down processes and identifying key pain points to support business improvements Able to prioritize effectively and handle multiple projects simultaneously Detail-oriented, well-organized, and able to prioritize multiple high-importance activities, driving results Exercise sound judgment, learn quickly and work well under time pressures Preferred Qualifications Experience working with a healthcare technology company Able to provide executive-level project management Proactive, resourceful and able to function independently with minimal supervision Excellent oral and written communication, research, interpersonal and organizational skills Able to cover a wide range and level of tasks - from thinking strategically to troubleshooting detail where needed Desire and aptitude for learning new concepts on the job and taking on new responsibilities Previous experience managing IP programs Strong understanding of legal department metrics, budgeting, and financial analysis Legal operations certification (e.g., CLOC, ACC Legal Ops) or Project Management Certification Experience with legal technology: Legal e-billing software (e.g., Brightflag, Legal Tracker, Team Connect, Passport, SimpleLegal, Onnit) Contract lifecycle management or CLM (e.g., home-grown systems, Ironclad, Salesforce) Workflow automation (e.g., Tonkean, Streamline, Checkbox) Legal AI tools (e.g., GC AI, Ivo, Luminance) Knowledge management software Compensation This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $118,400 - $177,600. About Hinge Health Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care-from acute injury, to chronic pain, to post-surgical rehabilitation-and the platform can help to ease members' pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California. Learn more at ************************** What You'll Love About Us Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn't available where you live. Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match. Modern life stipends: Manage your own learning and development Culture & Engagement Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter. By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy. #J-18808-Ljbffr

Senior Project Manager - Commercial Construction Dallas, TX We are looking for a Commercial Construction Senior Project Manager that is ready to take the next step in their career. We look for work ethic, strong communication skills, experience, educational background, professionalism, people skills and desire to continue to learn and grow. We build projects in a variety of market sectors and have a great backlog in 2025 & 2026! Our clients are in the following sectors: Healthcare, Mixed-Use, Education, Government, Life Sciences, Hotels/Resorts and much more. Desired Experience: 8+ years of Commercial Construction experience with a local or national well established GC and a track record of a growing career from Project Engineer or Superintendent to Project Manager and Senior Project Manager. We also look for strong communicators who want to build relationships with clients and are great at driving collaboration on a job site, with a client and with a project team. We offer a highly competitive compensation and benefits package, company vehicle or allowance, bonus, generous PTO policy, community involvement, training and development programs, mentor and mentoring opportunities and so much more. If you are considering a career move, please apply today so you can learn more about this opportunity. All inquiries are confidential.

A leading fitness brand in Anaheim is seeking a qualified General Manager to oversee studio operations and drive sales for a luxury fitness experience. The ideal candidate has a strong background in fitness sales and management, coupled with excellent interpersonal skills. This full-time position requires flexible availability including nights and weekends, and offers a competitive base rate plus commission on sales. #J-18808-Ljbffr

A leading fitness franchise in New Jersey is seeking a General Manager responsible for overseeing all gym operations, including managing staff, delivering exceptional customer service, and maintaining operational standards. The ideal candidate will have a strong background in team management, a customer-oriented approach, and sound knowledge of budgeting and inventory. This full-time position requires flexibility in working hours and a strong work ethic within a dynamic fitness environment. #J-18808-Ljbffr

Rady Children's Physician Management Services (RCPMS) offers exciting opportunities for qualified candidates to join our rapidly growing organization. We are a wholly owned subsidiary of Rady Children's Hospital and Health Center with just over 500 employees. RCPMS supports primary care pediatricians with 32 office locations throughout San Diego and Southern Riverside Counties. RCPMS seeks friendly, motivated, experienced individuals for our open Operations Manager position. This is a Full-Time position that requires traveling to our medical clinics in the La Jolla area of San Diego, CA. Responsibilities: Ensures compliance with all federal and state regulations, and RCPMS policies and procedures. Accountable for planning, developing, organizing, implementing, and directing the daily operations of assigned sites. Anticipates problems, identifies concerns, and makes decisions that result in successful resolution of issues. Creates and implements solutions. Ensures adequate staffing plans based on provider count, patient volumes and budget. Works in conjunction with the Lead Physician for site expansions, re-designs or moves including space planning and budget. Oversees vendor coordination, supplies and equipment orders. Staff performance management including performance evaluations, disciplinary actions, training and rewards and recognitions. Meet with Lead Physician at site(s) monthly to discuss issues, concerns, planning and objectives for the site. Participates on committees and/or taskforces as assigned. Requirements: Bachelor of Arts degree and three or more years in a supervisory position in a medical office setting or equivalent combination of education and experience. Valid California Drivers License and insurance. Thorough knowledge of Microsoft Office including Excel, Word and Outlook. Experience with Microsoft Access preferred. Thorough knowledge of HIPAA. Excellent communication skills both verbal and written. Ability to maintain composure when confronted with fast-paced and stressful situations. Superb organizational skills and consistent follow-through of tasks/projects to completion. Proven ability to deal positively with a wide range of people and personalities and handle tense situations in a diplomatic fashion. Strong analytical and problem solving skills. For full-time positions RCPMS offers the full scope of benefits, a competitive compensation package and opportunities for professional growth. Employee Benefits include but are not limited to: Student Loan Repayment Tuition Assistance Program Medical, Dental & Vision Coverage Matching 401k Paid Time Off & Paid Holidays Employee Assistance Program Group Life and AD&D Insurance If you want to work with a great group of people, we invite you to join us in promoting the health of children within our communities. Rady Children's Physician Management Services is proud to be an Equal Opportunity Employer. To be considered, please submit a resume and cover letter. The reasonably expected salary range for this position is $85,000-$95,000 a year depending on qualifications including education and relevant experience.

Join a leading dental care provider in White Plains as a General Manager. You'll lead a high-performing team, ensuring peak operational performance while delivering exceptional patient outcomes. Candidates should have over 5 years of operational leadership experience, excellent communication, and financial management skills. This full-time role offers a competitive salary of $80,000-$95,000, healthcare benefits, and opportunities for continuous training and development in a supportive work environment. #J-18808-Ljbffr

A leading fitness club chain in San Francisco is seeking an Assistant General Manager to inspire and lead a dynamic workforce. This role involves managing various departments to meet high customer service standards and ensuring compliance with company policies. Ideal candidates will have 1-3 years of management experience, strong communication skills, and a passion for the fitness industry. The position offers competitive salary and benefits including complimentary club membership. #J-18808-Ljbffr

LRH is looking for a talented Project Manager to lead our projects! Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 892 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits. For more than 100 years as a not-for-profit hospital, we reach beyond our hospital walls to promote wellness, education, and discovery. Lakeland Regional Health is the second largest private employer in Polk County, offering competitive pay, comprehensive benefits, and 5% retirement matching. Job Summary The Project Manager will be responsible for leading the Project Team in the coordination and delivery of multiple projects including renovation, equipment replacement, and deferred maintenance projects from conceptual planning throughout the project lifecycle. The individual must have a strong understanding of all aspects of program and project management and a strong track record as a project manager. Behavioral Standards 1. Lives Our Promises: • To treasure all people all uniquely created • To nurture, educate and guide with integrity • To inspire each and every one of us to do our very best 2. Develops and promotes Caring Relationships: • Caring for self • Caring for each other • Caring for patients and families • Caring for communities 3. Exhibits professional conduct and appearance in adherence with all applicable policies. 4. Performs all duties with respect and integrity. Responsibilities 1. People at the Heart of All We Do • Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created. • Ensures patients and families have the best possible experiences across the continuum of care. • Fosters an inclusive and engaged environment through teamwork and collaboration. 2. Safety and Performance Improvement • Behaves in a mindful manner focused on self, patient, visitor, and team safety. • Demonstrates accountability and commitment to quality work. • Participates actively in process improvement and adoption of standard work. 3. Stewardship • Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities. • Knows and adheres to organizational and department policies and procedures. 4. Standard Work • Manage multiple projects including renovation, equipment replacement, and deferred maintenance projects from conceptual planning throughout the project lifecycle. • Prepare budgets and schedules at key project phases such as Conceptual, SD, DD, and CD milestones. • Manage the A/E qualification and selection process. Prepare the contract and exhibits and facilitate the contract negotiation process with the selected A/E. • Prepare RFP packages to evaluate, recommend, and manage external consultants for various scopes including, but not the limited to, the following: MEq, Shielding, T&B. • Assist in obtaining required regulatory approvals including, but not the limited to, the following: Permitting, AHCA. • Continually review/evaluate the design development process for adherence to LRH Design Standards, IT Standards, Facilities' Best Practices, Vendor Drawing Coordination and Code Compliance. • Prepare RFP packages and manage the bid selection process for the selection of the CM. • Hold scope and pricing review meetings with CMs. Prepare the contract and exhibits and facilitate the contract negotiation process with the selected CM. • Provide construction administration and QA/QC efforts throughout the construction phase including, but not the limited to, the review of the following: Submittals and RFIs, CM Monthly Schedule Updates, Monthly Pay Applications, Buyout Savings, Contingency Usage, and Change Orders. • Assist in establishing required utility accounts including, but not the limited to, the following: electric, water and sewer, medical gas, and fuel. • Prepare, distribute, and oversee PCRA, ICRA, and ILSM processes, when applicable. • Effectively communicate to and work in close liaison with Real Estate, Facilities, IT and Key Clinical and Support Stakeholders. • Maintain project reporting requirements including, but not the limited to, the following: weekly updates to project tracking logs and monthly dashboard reports for distribution to project stakeholders and leadership. • Maintain accurate financial reporting including, but not the limited to, the following items: tracking of Commitments, Current Expenditures, Projected Expenditures, Direct Purchase Orders, and Monthly Cash Flow Projections. • Manage the acquisition of all FF&E items including art, signage, furniture, and medical equipment. • Represent LRH at all AHCA OPC & AHCA Life Safety inspections. • Manage external consultants for project turn-over processes such as the following: floor burnishing, terminal clean, sharps, supply stocking, etc. • Facilitate the project closeout process and review compliance with the following: As-Built drawings, A/E record drawings, O&M manuals, Warranties, Trainings, Punch List Completion, Attic Stock Turnover. • Promotes Lakeland Regional through thought leadership, speaking engagements, and/or business development efforts. 5. Leadership Competencies 1. Knowledge and Skills • Self-motivated with a strong ability to multitask, work independently, and manage all aspects of projects effectively and efficiently. • Detail-oriented with strong planning, organization, critical thinking, problem solving, and decision-making skills. • Strong leadership with coaching and staff development skills. • High degree of tactfulness, maturity, and business ethics. • Exemplary written and interpersonal/verbal communication skills. • Creates a high performing team by building strong relationships, mobilizing others to action and effectively leveraging the talent of their team. • Proficient in preparing and delivering presentations to executive leadership and project stakeholders. • Strong understanding of financial and accounting principles and procedures. • Proficient in reading and interpreting construction documents and contracts. • Proficient use of computerized and mobile project management systems / software including Procore, Bluebeam, and Microsoft Project. • Knowledge of codes and standards including the FBC, FGI, NFPA, and LS. 2. Education Essential: Degree Level: Bachelor Preferred: Degree Level: Bachelor Degree Type: Architecture, Construction Management, Engineering 3. Experience Essential : · A minimum of 3 years of healthcare project management experience including project budgets up to $5M Preferred : At least 5 years of healthcare project management experience including project budgets in the range of $1-10M

LRH is looking for a talented Senior Project Manager to lead our projects! Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 892 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits. For more than 100 years as a not-for-profit hospital, we reach beyond our hospital walls to promote wellness, education, and discovery. Lakeland Regional Health is the second largest private employer in Polk County, offering competitive pay, comprehensive benefits, and 5% retirement matching. Job Summary The Senior Project Manager will be responsible for leading the Project Team in the coordination and delivery of multiple complex projects, including ground up, expansion and renovation projects from conceptual planning throughout the project lifecycle. The individual must have a strong understanding of all aspects of program and project management and a strong track record as a project manager. Behavioral Standards 1. Lives Our Promises: • To treasure all people all uniquely created • To nurture, educate and guide with integrity • To inspire each and every one of us to do our very best 2. Develops and promotes Caring Relationships: • Caring for self • Caring for each other • Caring for patients and families • Caring for communities 3. Exhibits professional conduct and appearance in adherence with all applicable policies. 4. Performs all duties with respect and integrity. Responsibilities 1. People at the Heart of All We Do • Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created. • Ensures patients and families have the best possible experiences across the continuum of care. • Fosters an inclusive and engaged environment through teamwork and collaboration. 2. Safety and Performance Improvement • Behaves in a mindful manner focused on self, patient, visitor, and team safety. • Demonstrates accountability and commitment to quality work. • Participates actively in process improvement and adoption of standard work. 3. Stewardship • Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities. • Knows and adheres to organizational and department policies and procedures. 4. Standard Work • Manage multiple complex projects including ground up, expansion and renovation projects from conceptual planning throughout the project lifecycle. • Manage property acquisition due diligence efforts and entitlements. • Prepare budgets and schedules at key project phases such as Conceptual, SD, DD, and CD milestones. • Manage the A/E qualification and selection process. Prepare the contract and exhibits and facilitate the contract negotiation process with the selected A/E. • Prepare RFP packages to evaluate, recommend, and manage external consultants for various scopes including, but not the limited to, the following: Geotech, Building Envelope CX, MEP Cx, Traffic, MEq, Shielding, T&B, Materials Testing, and Special Inspections. • Assist in obtaining required regulatory approvals including, but not the limited to, the following: Zoning, Annexation, Site Plan Approval, Wetlands, Permitting, FDOT, Public Transportation, USPS, AHCA. • Continually review/evaluate the design development process for adherence to LRH Design Standards, IT Standards, Facilities' Best Practices, Vendor Drawing Coordination and Code Compliance. • Prepare RFP packages and manage the bid selection process for the selection of the CM. • Hold scope and pricing review meetings with CMs. Prepare the contract and exhibits and facilitate the contract negotiation process with the selected CM. • Provide construction administration and QA/QC efforts throughout the construction phase including, but not the limited to, the review of the following: Submittals and RFIs, CM Monthly Schedule Updates, Monthly Pay Applications, Buyout Savings, Contingency Usage, and Change Orders. • Assist in establishing required utility accounts including, but not the limited to, the following: electric, water and sewer, medical gas, and fuel. • Prepare, distribute, and oversee PCRA, ICRA, and ILSM processes, when applicable. • Effectively communicate to and work in close liaison with Real Estate, Facilities, IT and Key Clinical and Support Stakeholders. • Assist LRH leadership with operational planning meetings for established go-live. • Maintain project reporting requirements including, but not the limited to, the following: weekly updates to project tracking logs and monthly dashboard reports for distribution to project stakeholders and leadership. • Maintain accurate financial reporting including, but not the limited to, the following items: tracking of Commitments, Current Expenditures, Projected Expenditures, Direct Purchase Orders, and Monthly Cash Flow Projections. • Manage the acquisition of all FF&E items including art, signage, furniture, and medical equipment. • Represent LRH at all AHCA OPC & AHCA Life Safety inspections. • Manage external consultants for project turn-over processes such as the following: floor burnishing, terminal clean, sharps, supply stocking, etc. • Facilitate the project closeout process and review compliance with the following: As-Built drawings, A/E record drawings, O&M manuals, Warranties, Trainings, Punch List Completion, Attic Stock Turnover. • Promotes Lakeland Regional through thought leadership, speaking engagements, and/or business development efforts. 5. Leadership Competencies 1. Knowledge and Skills •Self-motivated with a strong ability to multitask, work independently, and manage all aspects of projects effectively and efficiently • Detail-oriented with strong planning, organization, critical thinking, problem solving, and decision-making skills. • Strong leadership with coaching and staff development skills. • High degree of tactfulness, maturity, and business ethics. • Exemplary written and interpersonal/verbal communication skills. • Creates a high performing team by building strong relationships, mobilizing others to action and effectively leveraging the talent of their team. • Proficient in preparing and delivering presentations to executive leadership and project stakeholders. • Strong understanding of financial and accounting principles and procedures. • Proficient in reading and interpreting construction documents and contracts. • Proficient use of computerized and mobile project management systems / software including Procore, Bluebeam, and Microsoft Project. • Knowledge of codes and standards including the FBC, FGI, NFPA, and LS. 2. Education Essential: Degree Level: Bachelor Preferred: Degree Level: Bachelor Degree Type: Architecture, Construction Management, Engineering 3. Experience Essential : · Five years of healthcare project management experience including project budgets in the range of $5-50M · Experience with plans review and inspections with the Agency for Health Care Administration (AHCA) or similar authority having jurisdiction Preferred : · Eight to ten years of healthcare project management experience including project budgets in the range of $25-100M+ · Experience with plans review and inspections with Team F of the Agency for Health Care Administration (AHCA)

We're looking for a Senior Project Manager who thrives in hands-on commercial construction and enjoys leading projects from concept to completion. In this role, you'll manage a mix of ground-up builds and interior fit-outs, delivering high-quality healthcare, veterinary, and professional office spaces across the Tampa area. If you're passionate about keeping projects on schedule, under budget, and safe, this is the opportunity to make a real impact. You'll be responsible for coordinating all aspects of construction, from preconstruction planning to closeout, while collaborating with architects, engineers, subcontractors, and clients. This is a chance to take ownership of challenging projects, shape your team's workflow, and ensure every build reflects excellence. What You'll Do Lead commercial construction projects from planning through completion, ensuring timelines, budgets, and quality standards are met Develop and manage schedules, budgets, contracts, and project documentation Coordinate with architects, engineers, and subcontractors to ensure design and performance goals are achieved Conduct regular site visits to monitor progress, safety, and quality Proactively identify and resolve challenges to keep projects on track Communicate effectively with teams and stakeholders to maintain alignment and transparency What You'll Need to Succeed 5+ years managing ground-up commercial projects independently, ideally up to $15M Strong experience with Procore and MS Project Knowledge of building codes, permitting, and construction safety standards Skilled in budgeting, master scheduling, and contract negotiation Exceptional leadership, communication, and problem-solving abilities Willingness to travel locally to project sites as needed Compensation & Benefits Base salary up to $140,000 with an annual bonus of at least 10% Medical, dental, and vision coverage 401(k) with company match Paid time off and holidays This is your chance to take on high-impact commercial projects in a fast-growing, collaborative environment. You'll lead projects that matter, mentor your team, and contribute to a culture of excellence.

Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient care to a culturally diverse population throughout the Merrimack Valley. Nationally recognized as a leader in community medicine (family practice, pediatrics, internal medicine, and geriatrics), GLFHC has clinical sites in Lawrence, Methuen, and Haverhill and is the sponsoring organization for the Lawrence Family Medicine Residency program. GLFHC is currently seeking an Associate Site Operations Manager to join our Operations Team. Job Responsibilities and Performance Standards: Assists in the planning, reviewing, monitoring, and directing of the operation and performance of the site. Specifically: by directly supervising the registration area, evening/weekend supervision, and scheduling. Ensures the clinic operates smoothly during the nights and weekends, including managing patient flow, resource allocation and handling unexpected situations or escalations. Makes sure clinician coverage is reviewed ahead of time and identifies any gaps in coverage. Manages and supports PSR staff working evenings and weekends, maintaining high service standards, staff accountability and team morale. Supports the scheduling of acute, walk-in or unscheduled patients. Provides direct supervision and leadership to non-clinical staff onsite during evening and weekend hours. Active participation in the analysis, and problem solving of critical areas affecting the operation of the site. Takes or initiates actions according to selected alternative solutions identified with management team, or as instructed by the Site Operations, Manager (or Director). Plans, executes, and coordinates activities of assigned projects to ensure that goals and objectives specified for program/projects are accomplished in accordance with established priorities. Participates in all necessary meetings, and contributes to the implementation of activities. Communicates effectively will all members of the team to help in the resolution of specific problems or toward the attainment of key results. Anticipates and addresses potential problems and discusses them during appropriate meeting, or with management team; identifies administrative or operational problems and takes corrective action. Oversees, and supervises the activities of the department in the absence of the Site Operations, Manager (or Director). Assigns specific projects, and tasks as required, and evaluates performance. Provides direct support and assistance when requested or required. Assists and gives input to Site Operations, Manager (or Director) in regards to the performance appraisals of staff. Redirects behavior not in line with Health Center guidelines or performance expectations. Evaluations include examples that illustrate statements. Assists with the recruitment and Interview process and recommend applicants for hiring. Ensures adequate orientation and training of each staff member. Assists with communicating performance expectations during orientation and monitors compliance with performance standards. Mentors and trains all staff on the aspect of their job duties. Seeks assistance from and notifies Site Operations, Manager (or Director) of activities, personnel issues, patient problems that may result in complaints or disciplinary action. Assists with the maintenance of time and attendance for staff. Assists Site Operations, Manager (or Director) in collaboration with the Site Nurse Manager in ongoing quality improvement programs and processes to ensure that quality, safety and appropriateness of services are evaluated and monitored, and appropriate actions taken. Assists with the review of incident reports and complaints/problems for trends and risk factors. Takes action to correct situation and educate staff accordingly. Collaborates with other key staff to ensure the availability of adequate equipment and supplies. Helps to foster a positive work environment by monitoring job satisfaction and identifying and supporting staff education and development. Assists with, conducts, and facilitates, various meetings and interactions to ensure Health Center effectiveness. Participates in all scheduled departmental meetings and other center-wide meetings as requested. Works closely with Site Operations, Manager (or Director) to ensure all customer service issues are addressed and resolved. On a regular basis, participate in ongoing quality improvement activities related to individual, team, and organizational performance improvement. Travel between sites may be required. Performs all and any additional duties as assigned. Additional Scheduling Note: Work Schedule: Flexible on which days Monday through Friday they can be onsite, but must include Saturdays and/or Sundays. Qualifications: Experience Five years experience in the health care industry with some experience in a clinical environment. Management/supervision experience strongly preferred. Bicultural/bilingual: English and Spanish highly preferred. Knowledge of Work, Excel, and Visio. Familiarity with Latino Community in Lawrence and commitment to the under-served strongly preferred. Must work well within a multidisciplinary team and have excellent interpersonal, computer and supervisory skills. Must be able to learn from, and teach others. Education BA/BS in health or human services with 5 years of related experience highly preferred. Will consider a combination of education and experience.

Job Description Over the past 40 years, Chaparral Medical Group (CMG) has established itself as a leading primary and multi-specialty care provider for California's Inland Empire. In 2022, CMG joined forces with Akido Labs, a tech-enabled healthcare company, to transform the healthcare experience from the ground up. This partnership joins CMG's medical services with Akido's innovative technology to relieve the frustrations felt by everyone involved in care delivery, from medical providers and their staff, to the patients and their families. Ultimately, this means our providers spend more time caring for patients and less time bogged down with administrative work. As part of the Akido medical network, we are currently responsible for more than 250,000 patients in Southern California, with plans to expand into new markets across the U.S. We care deeply about the communities we serve and are committed to providing accessible, high quality healthcare that helps our patients and communities live their fullest lives. We're building a dynamic, diverse and driven team as we continue to grow and broaden our impact. We are seeking passionate people who care deeply about helping patients and communities. We hope you'll join our team The Opportunity The Clinic Site Manager reports directly to the Director and plays a pivotal role in coordinating all patient services throughout the medical facility. This position is crucial for maintaining the highest standards of patient care while ensuring operational efficiency across departments. As the Site Manager, you'll have the exciting opportunity to shape the patient experience, lead a dedicated team, and contribute to the growth and success of our healthcare organization. What you'll do Coordinate and oversee all aspects of patient services throughout the facility, ensuring exceptional care delivery Establish work procedures, prepare staff schedules, and optimize departmental workflow Lead, train, and develop a team of healthcare professionals, including providing ongoing performance feedback Act as the primary liaison between medical providers, staff, and patients Monitor and manage facility resources, including supplies, equipment, and budgets Conduct regular staff meetings and ensure quarterly safety training compliance Maintain compliance with healthcare regulations, including site inspections and OSHA requirements Resolve conflicts and serve as an information resource for staff and patients Who you are Five (5) years of supervisory experience in a healthcare setting (preferred) Five (5) years of medical group office experience including insurance billing and coding (preferred) High school diploma or GED (required) Some college education (preferred) HMO experience (preferred) Strong leadership and communication skills (required) Proficiency in medical office operations and healthcare regulations (required) Experience with budget management and resource allocation (required) Benefits Health benefits include medical, dental and vision 401K Long-term disability PTO Life insurance Paid Leave Program Location & Specialties hiring: Pomona Valley Physical Demands: Mostly sedentary work duties require exerting up to thirty pounds of force occasionally and/or small amounts of force frequently. Sedentary work typically involves sitting most of the time but may involve walking or standing for brief periods. Salary range$70,304-$79,358 USD Chaparral Medical Group and Akido MSO are an equal opportunity employers, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

Clinical Site Manager Lead with Heart. Support Growth. Deliver Exceptional Care. We're looking for a Clinical Site Manager to join our University Health Center in Mesa. This is a licensed clinician role - LCSW, LPC, or LISAC required. You'll guide a multidisciplinary team serving adults with Serious Mental Illness (SMI) and co-occurring disorders, ensuring every service we provide meets the highest standards of care. At Terros Health, leadership means creating the space for people and care to thrive. You'll model clinical excellence and accountability while mentoring BHTs and clinicians to grow in both confidence and skill. With a focus on quality, consistency, and compassionate, evidence-based care, you'll make sure your team has the supervision, feedback, and resources they need to succeed. Outpatient | Full-time | Monday-Friday Salary: $75K-$84K+ PLUS $5K Sign-on Bonus Bilingual Pay Differential ($2/hour) + Full Benefits + 4+ Weeks PTO Location: University Health Center, Mesa, AZ If you're a licensed clinician ready to lead with purpose and help others grow, we'd love to meet you. HOPE ~ HEALTH ~ HEALING Terros Health made the list!! "Most Admired Companies of 2020, 2022 & 2023" as awarded by AZ Big Media. Terros Health is hiring an Arizona Licensed Clinician for our CLINICAL SITE MANAGER position in Mesa, AZ. Location: Near University/ Mill Schedule: Full-Time, 40 hours/week University Health Center SMI Experience Preferred Experience Treating Co-Occurring Disorders Preferred Behavioral Health Experience Required 3 Years of Supervisory Experience Preferred (Master's degree, i.e., MA, MC, MSW, in a Behavioral Health Field) Arizona Licensed: LCSW, LPC, or LISAC in Good Standing Competitive Compensation: Independent Licensed: $75K- $84K+ - Depending on Years of Experience (*Sign On Bonus = $5,000) (*New Hires Only - Does Not Apply To Current Employees) Additional Language Differential Pay Available: Spanish, Vietnamese, Korean, Arabic, Farsi, Swahili or ASL: + $2/hour (Approximately $4160 Annually) Full Benefits, including 401K Generous PTO/PST (4+ weeks in Year 1) PLUS Holidays & 1 Floating Holiday AZ Licensure Reimbursed When Renewed as a TH Employee (See Policy) This position performs duties in support of therapeutic services and provides comprehensive direct support services which are structured to meet the needs of an adult population composed of SMI, dual-diagnosed and/or referred persons. Additional duties include, but not limited to: * Implements the policies and clinical management procedures established for the facility * Supervises clinical activities ensuring the program services are provided in accordance with policies and procedures, local, state and federal laws, regulations and licensure/accreditation standards; * Creates a climate which promotes quality treatment for each member; * Manages the clinical staff; * Responsible for the clinical care provided by the site with emphasis on coordination between clinical disciplines, coordination of clinical activities of the program, and implementation of objectives outlined in the ADHS and RBHA Provider Manual. * Provides direct administrative and clinical supervision for Clinical Coordinators and Connective Clinical Liaison(s), and ensures effective communication among clinical team staff. * Oversees delivery of appropriate clinical services and ensures that the clinical staff members comply with established guidelines and requirements set forth in regulatory and contract requirements. * Uses qualitative and quantitative outcomes and process data to initiate training, mentoring or performance improvement activities to assist individual clinicians and/or clinical teams to deliver excellent behavioral health care. * Communicates operational barriers, including service development/network issues, to the Site Administrator and other Direct Services Management staff as necessary. Works cooperatively with site staff to resolve identified issues at the site level. * Consistently communicates the Mercy Maricopa Integrated Care vision and mission to staff and members. Facilitates the integration of a recovery philosophy and the Principles for Persons with a serious mental illness into everyday clinical practice and clinic operations. * Serves as mentor, coach and teacher for staff, particularly in the area of assessment and treatment planning, ensuring adherence to philosophy, goals and objectives. * Orients new staff directly or via delegation. * Conducts Clinical Staff meetings to discuss plans, outline goals and objectives, review problem areas and disseminate information. Benefits & Wellness * Multiple medical plans - including a no premium plan for employees and their families * Multiple dental plans - including orthodontia * Financial well-being - 401(k) with a company match, interest free medical line of credit, financial education, planning, and support * 4 Weeks of paid time off in the first year * Wellness program * Pet Insurance * Group life and disability insurance * Employee Assistance Program for the Whole Family * Personal and family mental and physical health access * Professional growth & development - including scholarships, clinical supervision, and CEUs * Tuition discounts with GCU and The University of Phoenix * Working Advantage - Employee perks and discounts * Gym memberships * Car rentals * Flights, hotels, movies and more * Bilingual pay differential Apply with your resume at ******************** #ZR

Description and Responsibilities Open Sky's Intensive Behavioral Group Living Environments serve 8 adult men and women with mental illness who have a history of institutionalization and difficulty maintaining community tenure. To provide more intensive treatment, the team operates at a higher staffing ratio and includes the presence of clinicians who offer direct support and treatment to the individuals they serve. The program offers specialized groups and treatment models to assist people with re-integration into the community and help individuals maximize their natural supports by building skills and achieving personal goals. The team at these programs continue to support individuals once they move into a lower level of care to ensure continuity of care in their next phase of treatment. The Clinical Site Manager is responsible for completing all screening and enrollment of individuals served. They are also responsible for ensuring timely completion of comprehensive, clinical, and other assessments to identify and evaluate risk issues as well as develop appropriate critical need interventions and transition plans. The Clinical Site Manager will also provide clinical consultation to the program, staff, and Persons served on an ongoing basis. Other Key Responsibilities: Build relationships with individuals to develop shared understanding of their goals and needs. Participate in the development and implementation of Treatment Plans and Treatment Plan reviews. Develop and facilitate clinical and support groups based on the needs and preferences of Persons served. Participate in On-Call rotation and critical incident review process. Qualifications Must be a Licensed Practitioner of the Healing Arts, or on the Pathway to LMHC. Experience working with adults with mental health challenges, a valid driver's license, and acceptable driving record, required. Open Sky is proud to have a competitive compensation model for clinicians. In addition to FREE CEU's and PAID licensure, clinicians are compensated in a range based on current licensure: Current Licensure IBGLE Clinician Starting Salary (Yearly) LCSW $87,000 Independent License (LICSW, LMHC) $89,000 About Us At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life. Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL. At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond. As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives. Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today! Benefits of Working for Open Sky Include: Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!) We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications. Medical, Dental and Vision Insurance with Prescription Plan 403b Retirement Plan with Employer Match Life Insurance (100% Employer-Paid) Eligible employer for the Public Student Loan Forgiveness Program And more! Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status. Base Rate USD $87,000.00/Yr.

Description and Responsibilities Open Sky's Intensive Behavioral Group Living Environments serve 8 adult men and women with mental illness who have a history of institutionalization and difficulty maintaining community tenure. To provide more intensive treatment, the team operates at a higher staffing ratio and includes the presence of clinicians who offer direct support and treatment to the individuals they serve. The program offers specialized groups and treatment models to assist people with re-integration into the community and help individuals maximize their natural supports by building skills and achieving personal goals. The team at these programs continue to support individuals once they move into a lower level of care to ensure continuity of care in their next phase of treatment. The Clinical Site Manager is responsible for completing all screening and enrollment of individuals served. They are also responsible for ensuring timely completion of comprehensive, clinical, and other assessments to identify and evaluate risk issues as well as develop appropriate critical need interventions and transition plans. The Clinical Site Manager will also provide clinical consultation to the program, staff, and Persons served on an ongoing basis. Other Key Responsibilities: * Build relationships with individuals to develop shared understanding of their goals and needs. * Participate in the development and implementation of Treatment Plans and Treatment Plan reviews. * Develop and facilitate clinical and support groups based on the needs and preferences of Persons served. * Participate in On-Call rotation and critical incident review process. Qualifications Must be a Licensed Practitioner of the Healing Arts, or on the Pathway to LMHC. Experience working with adults with mental health challenges, a valid driver's license, and acceptable driving record, required. Open Sky is proud to have a competitive compensation model for clinicians. In addition to FREE CEU's and PAID licensure, clinicians are compensated in a range based on current licensure: Current Licensure IBGLE Clinician Starting Salary (Yearly) LCSW $87,000 Independent License (LICSW, LMHC) $89,000 About Us At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life. Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL. At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond. As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives. Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today! Benefits of Working for Open Sky Include: * Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities * Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!) * We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications. * Medical, Dental and Vision Insurance with Prescription Plan * 403b Retirement Plan with Employer Match * Life Insurance (100% Employer-Paid) * Eligible employer for the Public Student Loan Forgiveness Program * And more! Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status. Base Rate USD $87,000.00/Yr. Responsibilities 2025-10337

Purpose: Provide outstanding customer service to donors, coworkers and guests thus ensuring the best possible donation experience and working environment. Establish and maintain quality practices while continually seeking to improve and expand upon performance and knowledge for self and staff. Responsibilities: Personnel Management: Provide direction and motivation for staff; In conjunction with Director of Fixed Site Operations and Human Resources, interview, make hiring, promotion, demotion and termination recommendations, and conduct performance appraisals for direct reports, investigate and rectify employee performance, attendance and/or behavioral concerns with timely counseling; Identify individual and departmental training needs, conduct training sessions and maintain training documentation; Review performance data to measure employee productivity and goal achievement; report performance data to staff on a monthly basis; Evaluate and develop staff both in technical growth as well as emotional intelligence; Cultivate an environment of teamwork. Rotate staff call-in on-call. Serve as subject matter expert for Donor Services: Develop and sustain complete familiarity with all technical skills, departmental SOPs, quality policies and procedures, human resources policies and procedures, donor database, operator manuals, training plans and other materials utilized at We Are Blood, including whole blood, red cell, apheresis and special donations; Support staff in evaluating donor and patient qualification, as needed and per the rotating on-call schedule; Assist Clinical Services with autologous and directed/dedicated donor scheduling/ collections or coordinate collection and recruitment of rare or specially requested units from Hospital Services, Laboratory, hospitals and physicians; Participate in the rotating on-call schedule to receive and respond to website/email generated donor eligibility inquiries; Prepare and/ or assist with donor reentry documentation to update donor eligibility, assign deferral codes/dates and ensure that all donor deferral data is accurately recorded in the computer database as necessary; Support staff in technology/ procedure troubleshooting and routine maintenance of apheresis equipment; Evaluate all sources of donor information, ensure all donor data is accurately recorded in the computer databases, including manual data entry as necessary, audit and resolve any discrepancies between manual and computer donor records; Assist with donor reaction review and follow-up as necessary; Serve as liaison between donors and the Medical Director(s). Administration of basic managerial functions: Oversee the day to day management of staff and collection operations; Ensure compliance with all applicable industry, federal and organizational guidelines, protocols, policies, and procedures, including timely and appropriate reporting of all Worker's Compensation exposures, illnesses, or injuries; Ensure thorough and effective communication and dissemination of information to donors, patients, coworkers, guests and contracted partners; Ensure department procedural documents are reviewed and updated in accordance with approved schedules; Partner with the Director of Fixed Site Operations to prepare and monitor adherence to the department's business plan and annual budget; make small departmental purchases as needed; Oversee staff to ensure a lean environment and attainment of We Are Blood goals; Ensure adequate operational stock and canteen supply levels are maintained; Review daily computer system reports to ensure regulatory compliance; Assist Mobile Operations Manager and Donor Services QC Coordinator in ensuring that all equipment is maintained, validated, and repaired as needed or as required by SOP; Communicate collection data with Community Engagement management to ensure that daily/weekly collection goals are met; Coordinate with other managers to ensure that days and hours of operation at all fixed site locations are supported. Project management: Work with DS and QA management to establish, implement and validate new processes, protocols, procedures and technologies; Draft and revise apheresis and collections SOPs; Coordinate investigation and finalization of System Improvement Reports; Execute or delegate special projects and other duties as assigned. Ability to make priority determinations and work without direct supervision, with the ability to work on multiple projects simultaneously, using excellent time management skills to complete all assigned projects in a timely manner. Behavior: Demonstrate and ensure that the highest levels of service and professionalism are exhibited. Ensure effective communication of organizational information amongst staff, maintain constructive and cooperative interdepartmental relationships. Leverage knowledge and interpersonal skills to achieve departmental goals; Support Donor Services Management through collaboration with the management team, and to fill in for other managers as needed. Demonstrate actions consistent with role model behavior and attainment of We Are Blood goals; Present a professional and courteous demeanor at all times as a key public representative of We Are Blood. Meet and exceed employee program expectations of AMO CommYOUnity! standards: Rewards & Recognition, Communication, Individuality, Integrity, Respect, and Pursuit of Excellence. Perform special projects and other duties as assigned by Director of Fixed Site Operations . Skills, Education, & Experience: Minimum of 3 years of recent experience in a supervisory role in a medical setting, preferably with donor qualification, quality control and document review in a blood center environment. CPR certified. High school diploma or equivalent required. College degree preferred; College degree may substitute for 1 year of supervisory experience. Demonstrated high-level of organizational, logical, and interpersonal skills. Excellent customer service skills. Superior verbal and written communication skills required, experience writing employee evaluations and counseling statements, system improvement reports, SOPs, training plans and validation plans strongly preferred. Strong people management and leadership skills required, including experience in training and development. Strong computer skills. Experience with blood bank software preferred. Physical/Mental Abilities: Must be at least 21 years old, have reliable transportation and valid Texas driver's license; must be able to provide a copy of an acceptable driving record and proof of liability insurance. Ability to lead a team and exhibit professional conduct and demeanor at all times. Ability to adapt to changing situations . Ability to employ critical thinking skills to solve issues regarding donor eligibility, staffing, and other matters related to operations. Ability to maintain high attention to detail and make sound judgments in a busy and distracting environment including the ability to perform the same task repeatedly with a high level of accuracy. Ability to interpret and respond appropriately to sensitive/confidential information and situations. Ability to maintain on-call responsibilities, and flex set schedule to include evenings or alternate days of the week as needed including Saturdays/Sundays. Ability to make priority determinations and work without direct supervision, with the ability to work on multiple projects simultaneously, using excellent time management skills to complete all assigned projects in a timely manner. Ability to lift up to 25 pounds unassisted. We Are Blood, voted Top Workplaces 2022-2023 offers full benefits, life, Paid Time Off, 401K with match, financial planning and an awesome team. Be you. We are a drug free workplace.

Purpose: Provide outstanding customer service to donors, coworkers and guests thus ensuring the best possible donation experience and working environment. Establish and maintain quality practices while continually seeking to improve and expand upon performance and knowledge for self and staff. Responsibilities: Personnel Management: Provide direction and motivation for staff; In conjunction with Director of Fixed Site Operations and Human Resources, interview, make hiring, promotion, demotion and termination recommendations, and conduct performance appraisals for direct reports, investigate and rectify employee performance, attendance and/or behavioral concerns with timely counseling; Identify individual and departmental training needs, conduct training sessions and maintain training documentation; Review performance data to measure employee productivity and goal achievement; report performance data to staff on a monthly basis; Evaluate and develop staff both in technical growth as well as emotional intelligence; Cultivate an environment of teamwork. Rotate staff call-in on-call. Serve as subject matter expert for Donor Services: Develop and sustain complete familiarity with all technical skills, departmental SOPs, quality policies and procedures, human resources policies and procedures, donor database, operator manuals, training plans and other materials utilized at We Are Blood, including whole blood, red cell, apheresis and special donations; Support staff in evaluating donor and patient qualification, as needed and per the rotating on-call schedule; Assist Clinical Services with autologous and directed/dedicated donor scheduling/ collections or coordinate collection and recruitment of rare or specially requested units from Hospital Services, Laboratory, hospitals and physicians; Participate in the rotating on-call schedule to receive and respond to website/email generated donor eligibility inquiries; Prepare and/ or assist with donor reentry documentation to update donor eligibility, assign deferral codes/dates and ensure that all donor deferral data is accurately recorded in the computer database as necessary; Support staff in technology/ procedure troubleshooting and routine maintenance of apheresis equipment; Evaluate all sources of donor information, ensure all donor data is accurately recorded in the computer databases, including manual data entry as necessary, audit and resolve any discrepancies between manual and computer donor records; Assist with donor reaction review and follow-up as necessary; Serve as liaison between donors and the Medical Director(s). Administration of basic managerial functions: Oversee the day to day management of staff and collection operations; Ensure compliance with all applicable industry, federal and organizational guidelines, protocols, policies, and procedures, including timely and appropriate reporting of all Worker's Compensation exposures, illnesses, or injuries; Ensure thorough and effective communication and dissemination of information to donors, patients, coworkers, guests and contracted partners; Ensure department procedural documents are reviewed and updated in accordance with approved schedules; Partner with the Director of Fixed Site Operations to prepare and monitor adherence to the department's business plan and annual budget; make small departmental purchases as needed; Oversee staff to ensure a lean environment and attainment of We Are Blood goals; Ensure adequate operational stock and canteen supply levels are maintained; Review daily computer system reports to ensure regulatory compliance; Assist Mobile Operations Manager and Donor Services QC Coordinator in ensuring that all equipment is maintained, validated, and repaired as needed or as required by SOP; Communicate collection data with Community Engagement management to ensure that daily/weekly collection goals are met; Coordinate with other managers to ensure that days and hours of operation at all fixed site locations are supported. Project management: Work with DS and QA management to establish, implement and validate new processes, protocols, procedures and technologies; Draft and revise apheresis and collections SOPs; Coordinate investigation and finalization of System Improvement Reports; Execute or delegate special projects and other duties as assigned. Ability to make priority determinations and work without direct supervision, with the ability to work on multiple projects simultaneously, using excellent time management skills to complete all assigned projects in a timely manner. Behavior: Demonstrate and ensure that the highest levels of service and professionalism are exhibited. Ensure effective communication of organizational information amongst staff, maintain constructive and cooperative interdepartmental relationships. Leverage knowledge and interpersonal skills to achieve departmental goals; Support Donor Services Management through collaboration with the management team, and to fill in for other managers as needed. Demonstrate actions consistent with role model behavior and attainment of We Are Blood goals; Present a professional and courteous demeanor at all times as a key public representative of We Are Blood. Meet and exceed employee program expectations of AMO CommYOUnity! standards: Rewards & Recognition, Communication, Individuality, Integrity, Respect, and Pursuit of Excellence. Perform special projects and other duties as assigned by Director of Fixed Site Operations. Skills, Education, & Experience: Minimum of 3 years of recent experience in a supervisory role in a medical setting, preferably with donor qualification, quality control and document review in a blood center environment. CPR certified. High school diploma or equivalent required. College degree preferred; College degree may substitute for 1 year of supervisory experience. Demonstrated high-level of organizational, logical, and interpersonal skills. Excellent customer service skills. Superior verbal and written communication skills required, experience writing employee evaluations and counseling statements, system improvement reports, SOPs, training plans and validation plans strongly preferred. Strong people management and leadership skills required, including experience in training and development. Strong computer skills. Experience with blood bank software preferred. Physical/Mental Abilities: Must be at least 21 years old, have reliable transportation and valid Texas driver's license; must be able to provide a copy of an acceptable driving record and proof of liability insurance. Ability to lead a team and exhibit professional conduct and demeanor at all times. Ability to adapt to changing situations . Ability to employ critical thinking skills to solve issues regarding donor eligibility, staffing, and other matters related to operations. Ability to maintain high attention to detail and make sound judgments in a busy and distracting environment including the ability to perform the same task repeatedly with a high level of accuracy. Ability to interpret and respond appropriately to sensitive/confidential information and situations. Ability to maintain on-call responsibilities, and flex set schedule to include evenings or alternate days of the week as needed including Saturdays/Sundays. Ability to make priority determinations and work without direct supervision, with the ability to work on multiple projects simultaneously, using excellent time management skills to complete all assigned projects in a timely manner. Ability to lift up to 25 pounds unassisted. We Are Blood, voted Top Workplaces 2022-2023 offers full benefits, life, Paid Time Off, 401K with match, financial planning and an awesome team. Be you. We are a drug free workplace.

Reports To: The Site Operations Manager will report to the VP of Operations As the Site Operations Manager at Private Medical, you will be the driving force behind the overall success of your designated site. You will be responsible for the seamless day-to-day operations, ensuring the delivery of exceptional care to our valued members and fostering a positive and productive work environment for your team. This role requires a proactive and results-oriented individual with strong leadership, organizational, and problem-solving skills. You will directly manage the Patient Care Administrators (PCAs) and work collaboratively with the Lead Physician and Regional Nurse Manager to uphold our clinical mission and service standards. Key Responsibilities and Duties: Operational Excellence: Oversee all aspects of daily site operations, ensuring efficient workflows and optimal resource utilization to support clinical activities and member needs. Staff Management & Leadership: Provide direct supervision and performance management for Patient Care Administrators (PCAs), including the full employee lifecycle: recruitment, onboarding, training, performance reviews, and off-boarding. Scheduling & Coverage: Develop and manage staff schedules, PTO requests, and coverage plans to ensure adequate staffing levels and uninterrupted service delivery. Clinical Mission Support: Work closely with the Lead Physician and Regional Nurse Manager as clinical advisors to ensure operational processes align with clinical protocols and facilitate the delivery of high-quality patient care. Member Experience, Panel Management & Retention: Champion a member-centric approach, ensuring the delivery of exceptional service standards. Proactively address member concerns, manage service recovery efforts, and contribute to member retention strategies. Performance Monitoring & Improvement: Identify site inefficiencies, underperformance, and potential challenges. Escalate these issues to central leadership with proposed solutions and resource needs to drive continuous improvement and site success. Clinical Collaboration: Maintain a strong and collaborative working relationship with the Lead Physician and Regional Nurse Manager, leveraging their clinical expertise for informed decision-making regarding site operations. Positive Office Culture: Cultivate a positive, collaborative, and supportive work environment. Act as the first point of contact for staff concerns and facilitate conflict resolution effectively. Compliance & Safety: Ensure the site adheres to all safety, OSHA, and HIPAA regulations and internal policies. Oversee the implementation and maintenance of compliance protocols. Staffing Strategy and Efficiency: Partner with leadership to analyze staffing needs, develop efficient and cost-effective staffing models, and implement strategies to ensure appropriate coverage across all clinical sites. Budget Management: Manage the site's operating budget, including expenses related to moonlighting, meals, supplies, vendor payments, and employee appreciation initiatives, ensuring responsible resource allocation. Quality Improvement Initiatives: Lead and participate in quality improvement initiatives, utilizing data to identify trends, implement evidence-based practices, and measure outcomes. Real Estate and Technology: Maintain the office space, technology, and peripherals in excellent working order and appearance. Collaborate with the Real Estate and Information Technology departments to ensure consistently high standards. Organizational Contribution: Actively participate in assigned committees, projects and tasks to support site and organizational needs. Qualifications: 5 + years of progressive experience in healthcare operations management, preferably in a concierge or private practice setting. Bachelor's degree in healthcare administration, business administration, or a related field preferred. Proven experience in leading and managing teams, including direct performance management responsibilities. Strong understanding of healthcare operations, patient service standards, and regulatory compliance (OSHA, HIPAA). Excellent organizational, problem-solving, and decision-making skills. Exceptional communication, interpersonal, and conflict resolution abilities. Demonstrated ability to identify inefficiencies, implement improvements, and drive positive change. Experience managing budgets and controlling operational costs. Advanced proficiency with Apple products and electronic health records (EHRs) Skills and Attributes: Member‑centric, hospitality‑forward orientation; sets and reinforces clear behavioral standards. Data‑informed operator with a continuous improvement mindset; able to iterate systems and structures for reliability and flexibility. Collaborative leader who elevates clinical partners; decisive, fair, and transparent in performance management. Strong leadership presence with the ability to motivate and inspire a team. Proactive and results-oriented with a focus on achieving operational goals. Excellent communication and interpersonal skills with the ability to build strong relationships. Ability to work independently and collaboratively within a team environment. High level of professionalism, integrity, and discretion. Adaptable and resilient in a fast-paced environment.

Reports To: The Site Operations Manager will report to the VP of Operations As the Site Operations Manager at Private Medical, you will be the driving force behind the overall success of your designated site. You will be responsible for the seamless day-to-day operations, ensuring the delivery of exceptional care to our valued members and fostering a positive and productive work environment for your team. This role requires a proactive and results-oriented individual with strong leadership, organizational, and problem-solving skills. You will directly manage the Patient Care Administrators (PCAs) and work collaboratively with the Lead Physician and Regional Nurse Manager to uphold our clinical mission and service standards. Key Responsibilities and Duties: Operational Excellence: Oversee all aspects of daily site operations, ensuring efficient workflows and optimal resource utilization to support clinical activities and member needs. Staff Management & Leadership: Provide direct supervision and performance management for Patient Care Administrators (PCAs), including the full employee lifecycle: recruitment, onboarding, training, performance reviews, and off-boarding. Scheduling & Coverage: Develop and manage staff schedules, PTO requests, and coverage plans to ensure adequate staffing levels and uninterrupted service delivery. Clinical Mission Support: Work closely with the Lead Physician and Regional Nurse Manager as clinical advisors to ensure operational processes align with clinical protocols and facilitate the delivery of high-quality patient care. Member Experience, Panel Management & Retention: Champion a member-centric approach, ensuring the delivery of exceptional service standards. Proactively address member concerns, manage service recovery efforts, and contribute to member retention strategies. Performance Monitoring & Improvement: Identify site inefficiencies, underperformance, and potential challenges. Escalate these issues to central leadership with proposed solutions and resource needs to drive continuous improvement and site success. Clinical Collaboration: Maintain a strong and collaborative working relationship with the Lead Physician and Regional Nurse Manager, leveraging their clinical expertise for informed decision-making regarding site operations. Positive Office Culture: Cultivate a positive, collaborative, and supportive work environment. Act as the first point of contact for staff concerns and facilitate conflict resolution effectively. Compliance & Safety: Ensure the site adheres to all safety, OSHA, and HIPAA regulations and internal policies. Oversee the implementation and maintenance of compliance protocols. Staffing Strategy and Efficiency: Partner with leadership to analyze staffing needs, develop efficient and cost-effective staffing models, and implement strategies to ensure appropriate coverage across all clinical sites. Budget Management: Manage the site's operating budget, including expenses related to moonlighting, meals, supplies, vendor payments, and employee appreciation initiatives, ensuring responsible resource allocation. Quality Improvement Initiatives: Lead and participate in quality improvement initiatives, utilizing data to identify trends, implement evidence-based practices, and measure outcomes. Real Estate and Technology: Maintain the office space, technology, and peripherals in excellent working order and appearance. Collaborate with the Real Estate and Information Technology departments to ensure consistently high standards. Organizational Contribution: Actively participate in assigned committees, projects and tasks to support site and organizational needs. Qualifications: 5 + years of progressive experience in healthcare operations management, preferably in a concierge or private practice setting. Bachelor's degree in healthcare administration, business administration, or a related field preferred. Proven experience in leading and managing teams, including direct performance management responsibilities. Strong understanding of healthcare operations, patient service standards, and regulatory compliance (OSHA, HIPAA). Excellent organizational, problem-solving, and decision-making skills. Exceptional communication, interpersonal, and conflict resolution abilities. Demonstrated ability to identify inefficiencies, implement improvements, and drive positive change. Experience managing budgets and controlling operational costs. Advanced proficiency with Apple products and electronic health records (EHRs) Skills and Attributes: Membercentric, hospitalityforward orientation; sets and reinforces clear behavioral standards. Datainformed operator with a continuous improvement mindset; able to iterate systems and structures for reliability and flexibility. Collaborative leader who elevates clinical partners; decisive, fair, and transparent in performance management. Strong leadership presence with the ability to motivate and inspire a team. Proactive and results-oriented with a focus on achieving operational goals. Excellent communication and interpersonal skills with the ability to build strong relationships. Ability to work independently and collaboratively within a team environment. High level of professionalism, integrity, and discretion. Adaptable and resilient in a fast-paced environment.