Patient Access Representative jobs at Rady Children's Hospital And Health Center - 1418 jobs

Under the direct supervision of the Billing Manager, the Financial Screener & Cashier are responsible for financially screening and enrolling patients to determine what program offered by Arroyo Vista the patient qualifies for and to review each patient encounter for charge completeness and accuracy of charges. DUTIES AND RESPONSIBILITIES: Responsible to assist patients regarding billing & payment concerns with accounts. Responsible in calling Insurance companies to verify Insurance eligibility. Responsible in collecting payments on bad debt patient accounts and setting up patient payment financial arrangements Responsible in posting payments, charges and adjustments. Responsible to balance all payment collection batches at the end of day, count petty cash each morning, lunch, and evening Responsible in generating reports each morning to post unbilled charges from the previous work day. Responsible to report any incidents or patient complaints to Billing Manager and Billing Lead. Commutes from different clinic locations as requested to cover other Billing staff or attend meetings and in-service trainings. Scheduled to work every other Saturday as a Financial Screener/Cashier (8 hour shift and some Holidays). REQUIREMENTS: Bilingual (English/Spanish). Three (1-2) years billing experience in a medical setting. Ability to work well with others in a team oriented professional manner. Ability to maintain confidentiality and comply with HIPAA regulations. Ability to interact with patients in a professional manner and maintain patient confidentiality. Effective verbal and written communication and interpersonal skills. Knowledge of ICD-10 and CPT and HCPC codes. High School Diploma/GED equivalency.

Under the direct supervision of the Billing Manager, the Financial Screener & Cashier are responsible for financially screening and enrolling patients to determine what program offered by Arroyo Vista the patient qualifies for and to review each patient encounter for charge completeness and accuracy of charges. DUTIES AND RESPONSIBILITIES: Responsible to assist patients regarding billing & payment concerns with accounts. Responsible in calling Insurance companies to verify Insurance eligibility. Responsible in collecting payments on bad debt patient accounts and setting up patient payment financial arrangements Responsible in posting payments, charges and adjustments. Responsible to balance all payment collection batches at the end of day, count petty cash each morning, lunch, and evening Responsible in generating reports each morning to post unbilled charges from the previous work day. Responsible to report any incidents or patient complaints to Billing Manager and Billing Lead. Commutes from different clinic locations as requested to cover other Billing staff or attend meetings and in-service trainings. Scheduled to work every other Saturday as a Financial Screener/Cashier (8 hour shift and some Holidays). REQUIREMENTS: Bilingual (English/Spanish). Three (1-2) years billing experience in a medical setting. Ability to work well with others in a team oriented professional manner. Ability to maintain confidentiality and comply with HIPAA regulations. Ability to interact with patients in a professional manner and maintain patient confidentiality. Effective verbal and written communication and interpersonal skills. Knowledge of ICD-10 and CPT and HCPC codes. High School Diploma/GED equivalency.

Under direct supervision of the Billing Manager, the Billing Clerk II is responsible for maintaining the clinic billing of all patients, including Medi-cal, Medicare, and third-party billing; and for maintaining an open line of communication with all insurance carriers including follow-up, denials, and appeals; and for maintaining a professional demeanor with all patients to comply with patient confidentiality (HIPPA) as well as other department managers and staff. Duties and Responsibilities Calls insurance companies to verify insurance eligibility coverage. Performs basic mathematical computations. Works with insurance denials and follows up on claims status. Assists patients with problems concerning their accounts. Covers cashier and Financial Screener stations, when needed. Reviews & Analyzes the A/R Aging Report on a regular basis. Reports any incidents or patient complaints to Billing Manager. Performs special billing projects. Commutes from different clinic locations as requested to cover other Billing staff or attend meetings and in-service trainings. Scheduled to work every other Saturday as a Financial Screener/Cashier (8 hour shift and some Holidays). Responsible for following all Agency safety and health standards, regulations, procedures, policies, and practices. Performs other duties as assigned. Requirements Bilingual (English and Spanish). Medical Billing/Coding Certification Two (2) years billing experience in a medical setting. Have the ability to prioritize, organize, trouble shoot and problem solve. Effective verbal and written communication skills. Knowledge in current ICD 9, ICD 10, CPT Codes & HCPCS. Knowledge in Insurance verification & eligibility. Must have reliable transportation

ENL Admitting Compensation range: $21.82 - $29.45 Your rate of pay will be based on applicable experience Shift: Nights Shift length: 10 Hours Days off: Variable Hours per pay period: 80 Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services, and our mission is to elevate the health of the communities we serve. As a Planetree organization, we place high value on hiring the right team to care for our patients and their families-care that is steeped in compassion, human connection, and mutual support. If you feel called to make a meaningful impact through empathetic, person-centered care, and thrive in a culture that values collaboration and purpose, we welcome you to join our team. POSITION SUMMARY: The Patient Access Representative III is assigned to the Emergency Department and is responsible to accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register patients presenting for treatment. The Incumbent is responsible for the provision of routine and advanced level patient access activities to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork. The incumbent is responsible to further the mission of Enloe Medical Center, which is to improve the quality of your life through patient centered care. The Incumbent is responsible to consistently demonstrate the core values of Enloe Medical Center. The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center's Code of Conduct. EDUCATION / TRAINING / EXPERIENCE: Minimum of one of the following: Competency as Patient Access Representative I or II at Enloe Medical Center 6 months in a hospital patient registration position 2 years patient registration experience in a doctor's office or medical setting SKILLS / KNOWLEDGE / ABILITIES: This position interfaces with all levels of personnel within the hospital or clinic setting. Must demonstrate excellent customer service skills. Must be proficient in Microsoft Office (Word/Excel/Outlook). Must demonstrate positive, professional and effective interpersonal relations with patients, public, physicians, and staff and demonstrate the ability to work in a multidisciplinary team environment. Must demonstrate the ability to communicate with patients and families during time of emotional and physical stress. Must demonstrate sensitivity and compassion for the hospitalized patient and family. Must demonstrate the ability to work in a fast paced environment. Must demonstrate the ability to expedite registration activities to support clinical operational needs in emergent situations. Must maintain all protected patient information in strict confidence. Must demonstrate high ethical standards and comply with applicable State and Federal regulatory requirements. Must demonstrate competency in performance of their job duties in accordance with department standards. Must demonstrate the ability to follow instructions, work quickly and accurately in a fast paced environment. Must demonstrate the ability to organize and prioritize assignments. Must demonstrate reliability and dependability by reporting to work as scheduled. Must demonstrate the ability to work under conditions of frequent interruptions and willingness to be flexible and adapt to change. Must be able to fulfill the essential functions of the position. Benefits Information Enloe offers a comprehensive and competitive benefits package to all eligible employees, including, but not limited to: $0 premium medical plan to include vision insurance Prescription and dental group insurance Retirement with employer match Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned Extended Sick Leave Flexible Spending Accounts for unreimbursed medical expenses and dependent care Employee Assistance Program Educational Assistance Please visit the employee benefits page at ***************************** to get more in-depth benefits and coverage information or email ******************* to receive a full summary of benefits.

The Patient Service Coordinator is responsible for all aspects of physician and patient scheduling tasks including, but not limited to: scheduling all office visit appointments, confirming office visit appointments, directing new patients to the practice location, and informing the patients of documents and payment arrangements required at the time of visit. The individual must possess the ability to verify insurance eligibility, reschedule appointments, and obtain the correct corresponding authorizations. ESSENTIAL DUTIES & RESPONSIBILITIES: Uses telephone headset and computerized appointment scheduling program to schedule patient appointments for specified physicians according to physician-specified protocol. Enters key demographic and insurance information into a permanent account; checks for IPA authorizations. Follows appointment scheduling protocol for each physician. Follows guidelines for patient access. Verifies insurance eligibility daily to ensure patients are covered for the current month. Ensures patients understand they are to arrive to their appointment with their referral form and x-rays. Informs patients the appointment may be cancelled if the referral and x-rays are not available. Informs patients of practice's policy on collecting payment at the time of service. Informs new patients about the practice's website; encourages them to visit and complete paperwork and print a map with directions to the practice. Checks e-mail regularly and responds to established patients who have requested an appointment through the website. Any urgent calls to a physician should be e-mailed to the Triage department or reach the appropriate specialty area using the backline to assure the call is handled expediently. Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice. Meets all Productivity Standards/Goals. Other duties as assigned. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice. QUALIFICATIONS: High school diploma required. Minimum two years' experience working in a physician practice scheduling appointments. Comfortable using e-mail and interacting with Internet applications. Computer literate - with keyboard skills and knowledge of practice management and word processing software. Strong written and verbal communication skills. Strong customer service skills. REQUIREMENTS: The individual MUST reside in Southern California This position requires onsite training at our office for the first few weeks. Upon successful completion of the training period, the role will transition to a fully remote work arrangement. Expected to meet KPI's Within 30 Days Average Call Handling Time: 4-6 minutes Call Abandonment rate: less than 5% Average Speed to Answer: less than 30 seconds Agent absenteeism: Less than 5% Hourly Call Volume: 10 calls per hour Average appointments per day: 70 appointments per day TYPICAL PHYSICAL DEMANDS & WORKING CONDITIONS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position requires prolonged sitting, some bending, stooping, and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment is also required. Employee must have normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and may need to lift up to 15 pounds. PAY RANGE: $21-23 per hour

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Scheduling Specialist provides outreach and support to ensure all our eligible members have access to the care they deserve around our available Clinical/Patient Programs. Assists in navigating our members through the different programs they may be eligible and assists in scheduling them for what best suits their needs. Navigates with our members every step of the way to ensure they are never alone in their healthcare journey. Utilizes excellent customer service measures and understand the meaningful contribution the team makes to our members' healthcare outcomes. Job Duties/Responsibilities: 1. Serves as a “subject matter expert” in the clinical programs that our members may be eligible for. This includes being knowledgeable in procedures, scheduling for Health Assessments, protocols, benefits, services, and any other necessary information to resolve member issues and inquiries. 2. Conducts member outreach phone calls and/or receiving inbound phone calls within the department's goal timeframe; manage to the member's communication preferences as possible, which may include time of day, channel, and language; utilize interpreter service as needed. 3. Collaborates with our partners - including but not limited to other departments, Member Services, and Clinical Departments - to facilitate the member experience. 4. Identifies members targeted for care gaps and other campaigns, and connect members to programs or services when appropriate; analyze available programs, determine program eligibility, and connect member to appropriate provider or vendor 5. Responsible for real-time documentation and timely wrap-up to support outcomes reporting in all systems/applications as required; must enter member demographics and information with accuracy and attention to detail, i.e. feel responsibility for the quality of our organizational data 6. Responsible for meeting or exceeding individual and team goals, and for submitting activity reports in the format and frequency required 7. Excels in customer service and contributes to a culture of going “above and beyond” to ensure the highest level of member satisfaction. 8. Other duties as assigned. Job Requirements: Experience: • Required: Minimum 1 year of call center experience helping members navigate access to care through Medicare Advantage or HMO, including referrals and authorizations. • Preferred: Experience in Clinical setting in managing provider schedules. Experience helping members navigate their Medicare Advantage benefits including medical, prescription drug, and supplemental benefits. Call Center experience in welcome/onboarding, appointment scheduling, retention, sales, or other health care/health plan related programs; and/or inbound call center experience that indicates a higher level of problem-solving such as escalation or resolution Education: • Required: High School Diploma or GED. • Preferred: College courses Training: • Required: • Preferred: Specialized Skills: • Required: Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others. Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors; Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization. Mathematical Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Skills: Ability to apply common sense understanding to carry out detailed, but un-involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Computer Skills: Strong computer skills. typing 40+ words per minute. Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment. • Preferred: Bilingual English/Spanish, or Vietnamese, Chinese (Mandarin), Korean Licensure: • Required: None Other: • Required: Must be available to work full-time and over-time through the Annual Enrollment Period (Oct-Dec) and Open Enrollment Period (Jan-Mar) Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. 2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Pay Range: $41,600.00 - $57,600.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.

CHA Hollywood Presbyterian (CHA HPMC) is a nationally recognized acute care facility that has been caring for the Hollywood community and Los Angeles Areas since 1924. Join our Global Network and be a CHA Global Ambassador CHA HPMC is also a part of the world-renown CHA Health System (CHS). CHS has CHA University which consists of 14 education institutions including medical school, nursing school and pharmacy. CHA global network operates 81 hospitals and specialty clinics, 30 research and 31 bio/pharmaceutical/healthcare companies with 14,000 employees in seven countries. Our New Facility is seeking for Top Talents The best women's hospital in Los Angeles is looking for current RN candidates to staff Operating Room, Emergency Department, Labor & Delivery and Mother-Baby care units to be housed in our expanding new patient tower facility scheduled to open next year. Come be a part of this dedicated and caring team right in the heart of Hollywood. Position Summary: To call insurance companies, payers, and/or patients for payment on unpaid claims. To ensure the maximum collection effects by organizing, and prioritizing daily workloads, providing required documentation and minimizing external delay. Minimum Education: * High School Diploma. Preferred Education: * N/A Minimum Work Experience and Qualifications: * Three (3) years of collection experience in a hospital setting or five (5) years of relevant hospital experience. * Medical terminology, knowledge of payer requirements and programs which the patient may be eligible. * Excellent communication skills. * Ability to communicate effectively verbally and in writing. * Must be able to work in a union environment. Preferred Work Experience and Qualifications: * N/A Required Licensure, Certification, Registration or Designation: * Current Los Angeles County Fire Card required (within 30 days of employment). Shift: Days Hours: 8 Shift Hours: 8:00am - 4:30pm Weekly Hours: 40 Type: Full-Time FTE: 1.0

Access Coordinators assists the agency with day-to-day functions, which includes a rotation of front desk intake/registration, scheduling, training of interns & volunteers, and work as a call receptionist for our administrative & clinic departments. KEY RESPONSIBILITIES Clinic Intake Responsibilities: Schedules medical clinic appointments and directs calls throughout the agency. Assists with enrolling patients into HSF (Healthy San Francisco) program. Makes follow-up calls for providers; calls to confirm “next day's appointments”. Greets and provides customer service to patients, guests, clients, and vendors. Communicates clearly on the phone and accurately takes and delivers messages. Works at other locations when needed. Documentation Responsibilities: Performs general administrative tasks such as filing, organizing, data entry and billing. Assists in maintaining computerized appointment system (Mysis) or other assigned system. Processes patient/client data entry for company various electronic systems in accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements. Administrative Responsibilities: Manages receipt and routing of agency mail (incoming and outgoing). Assists and directs callers and visitors to appropriate employees and departments. Ability to operate a single or multiple position telephone switchboard. Works in a team-oriented environment. Orientation, training, and supervision of volunteers on certain front desk responsibilities may be assigned. And perform other duties as assigned. QUALIFICATIONS Education, Certification, and Experience High school diploma or equivalent. Prior experience in front desk reception, administrative and/or customer service. Experience working with staff and volunteers. Preferably 2 years' experience working in a medical front office setting, preferably in a community clinic with medical experience. Preferably MISYS and One-E-App experience (CAA Certified). CPR certification and First Aid certification. Knowledge Knowledge of HIPAA regulations. Working knowledge of computerized medical scheduling and billing systems. Familiarity with other community agencies in the Bay Area to make appropriate referrals preferred. Understanding of harm reduction philosophy and ability to provide non-judgmental, client-centered services preferred.

Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and rescheduling appointments, checking in / checking out members before and after appointments. Assist with registration of new members in Roots EHR system, assist members complete clinic intake and provides a welcoming, professional first impression to all who enter the behavioral health suite and guides them to where they need to be. Duties and Responsibilities: Utilize de-escalation techniques with clients and guests when necessary. Ensures that the reception area stays clean and orderly. Ensures that the reception area is free of safety hazards. Enforces all site safety rules and guidelines including, but not limited to, COVID safety precautions. Answers all phone calls and emails sent to the Behavioral health suite and deliver messages, as needed. Process clinic specialist referrals from start to finish by submitting, scheduling and providing access to resources. Identify ways to improve the delivery and experience of care for Roots patients. Train others on the referral workflow. Complete projects, as needed. Maintain strict confidentiality and follow all HIPAA regulations. Attend organizational and other training and meetings related to job roles. Competencies: Bachelor's degree with 3 years' experience in program and /or project management. OR Associate degree in related fields with 4 years' experience working in program and /or project management. Experience working in a non-profit organization, or a community clinic preferred. Cultural competency and the ability to work effectively across diverse populations. Solid organizational skills including attention to detail and multi-tasking. Strong working knowledge of Microsoft Office and G-Suite. Ability to work with people from diverse backgrounds. Strong communication skills, both written and oral with excellent interpersonal and customer service skills. Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases. Ability to work on-site full-time. Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E-Verify to validate the eligibility of our new employees to work legally in the United States.

Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and rescheduling appointments, checking in / checking out members before and after appointments. Assist with registration of new members in Roots EHR system, assist members complete clinic intake and provides a welcoming, professional first impression to all who enter the behavioral health suite and guides them to where they need to be. Duties and Responsibilities: * Utilize de-escalation techniques with clients and guests when necessary. * Ensures that the reception area stays clean and orderly. * Ensures that the reception area is free of safety hazards. * Enforces all site safety rules and guidelines including, but not limited to, COVID safety precautions. * Answers all phone calls and emails sent to the Behavioral health suite and deliver messages, as needed. * Process clinic specialist referrals from start to finish by submitting, scheduling and providing access to resources. * Identify ways to improve the delivery and experience of care for Roots patients. * Train others on the referral workflow. * Complete projects, as needed. * Maintain strict confidentiality and follow all HIPAA regulations. * Attend organizational and other training and meetings related to job roles. Competencies: * Bachelor's degree with 3 years' experience in program and /or project management. * OR Associate degree in related fields with 4 years' experience working in program and /or project management. * Experience working in a non-profit organization, or a community clinic preferred. * Cultural competency and the ability to work effectively across diverse populations. * Solid organizational skills including attention to detail and multi-tasking. * Strong working knowledge of Microsoft Office and G-Suite. * Ability to work with people from diverse backgrounds. * Strong communication skills, both written and oral with excellent interpersonal and customer service skills. * Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases. * Ability to work on-site full-time. Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E-Verify to validate the eligibility of our new employees to work legally in the United States.

Scripps Health Administrative Services supports our five hospital campuses, 31 outpatient centers, clinics, emergency rooms, urgent care sites, along with our 17,000 employees, more than 3,000 affiliated physicians and 2,000 volunteers. This position is exclusively available to Vascular Program staff transitioning to Scripps Health. Applications from individuals outside this group will not be considered. Responsible for interacting with patients, payers and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. Responds to customer billing and payment inquires as needed. Mentors and trains staff on departmental procedures. Responsible for accurately scheduling and re-scheduling complex patient procedures and appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors. Accurately documents patient to provider communication, assessing urgency and escalating as appropriate. May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. Regularly displays a proactive approach to customer service by listening to the patient, taking ownership of solutions and is able to accurately identify the need to involve leadership in order to resolve concerns. Experience/Specialized Skills: Must possess excellent mathematical skills and ability to handle monies. Excellent communication and customer service skills. Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines. Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required.: Preferred Education/Experience/Specialized Skills/Certification: 2 year experience customer service or healthcare/medical office environment. At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work. You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential. Position Pay Range: $27.24-$35.88/hour

The Patient Service Specialist serves as the first point of contact for our patients in our imaging centers and is responsible for facilitating the patient admission flow. Job Duties Greet and welcome patients and visitors in a friendly and professional manner. Respond to patient and caregivers' inquiries compassionately and respectfully. Collect and process necessary forms, such as insurance details, medical histories, and consent forms. Collect co-pays, process payments, and verify insurance information for billing purposes. Communicate with patients, radiologists, or technologists regarding patient needs or appointment changes. Update and maintain accurate patient files, both physical and electronic, while ensuring confidentiality and compliance with HIPAA regulations. Answer phone calls and relay messages. Assist with administrative tasks including filing, faxing, and scanning documents. Other duties as assigned. Education and Experience High school diploma or equivalent required. 2+ years related experience preferred. Prior healthcare experience preferred. Benefits Excellent customer services skills with the ability to be empathetic to patient needs. Ability to show genuine concern and understanding towards patient circumstances. Strong communication skills, with ability to listen actively, while entering and verifying data. Ability to handle difficult situations with patients or staff, finding amicable solutions to scheduling issues, billing problems, or patient concerns. Attention to detail, time management and organizational skills required. Maintain composure under pressure when dealing with challenging patient situations calmly. Ability to solve problems, multitask and work in a fast-paced environment. Dependability, reliability and teamwork are key success factors. Knowledge of healthcare insurance plans, medical terminology, and billing processes preferred. Knowledge of HIPAA regulations and patient confidentiality standards preferred. Familiarity with Electronic Health Records (EHR) systems and insurance verification software preferred. Physical Requirements This position may require lifting and carrying up to 40 pounds, sitting for prolonged periods of time, with frequent standing and walking. $24 - $25 an hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Employment is contingent upon successful completion of drug and background screening. Some positions will require a favorable driving record.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

This position is exclusively available to Vascular Program staff transitioning to Scripps Health. Applications from individuals outside this group will not be considered. Responsible for interacting with patients, payers and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. Responds to customer billing and payment inquires as needed. Mentors and trains staff on departmental procedures. Responsible for accurately scheduling and re-scheduling complex patient procedures and appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors. Accurately documents patient to provider communication, assessing urgency and escalating as appropriate. May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed. Regularly displays a proactive approach to customer service by listening to the patient, taking ownership of solutions and is able to accurately identify the need to involve leadership in order to resolve concerns. Experience/Specialized Skills: Must possess excellent mathematical skills and ability to handle monies. Excellent communication and customer service skills. Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines. Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required.\: Preferred Education/Experience/Specialized Skills/Certification: 2 year experience customer service or healthcare/medical office environment.

Full-time Description The Patient Services Specialist represents Roots Community Health Center, working as part of a team in a highly visible setting. This position provides superior client/patient service, and interacts with team members/clinic personnel, employees of other departments, physicians' offices and hospitals, as well as the public. This position provides outreach and services for low-income and/or high-risk individuals such as justice involved, houseless and substance using populations who are potentially eligible for Medi-Cal funded services and are in need of medical care. Duties and Responsibilities: Process clinic specialist referrals from start to finish by submitting, assisting with scheduling and providing access to resources. Identify ways to improve the delivery and experience of care for Roots patients. Support patients in their wellness goals by way of engagement. Document and communicate effectively with patients and the patients' care teams. Maintain databases and update electronic health system. Conduct new patient intakes. Attend program meetings to discuss status of referrals, challenges/barriers with the following up with patients, and/or outside specialist. Report to the program administrators the current total of referrals for each program. Attend and participate in MAA/TCM Implementation Trainings. Train others on the referral workflow. Complete projects, as needed. Maintain strict confidentiality and follow all HIPAA regulations. Attend organizational and other trainings and meeting related to job role. Requirements Competencies: Associate degree in related fields with 4 years' experience working in program and /or project management. Experience working in a non-profit organization, or a community clinic preferred. Cultural competency and the ability to work effectively across diverse populations. Solid organizational skills including keen attention to detail and multi-tasking. Strong working knowledge of Microsoft Office and G-Suite. Ability to work with people from diverse backgrounds. Strong communication skills, both written and oral with excellent interpersonal and customer service skills. Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases. Ability to work on-site full-time, as needed. Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E Verify to validate the eligibility of our new employees to work legally in the United States. Salary Description 24.04-26.00

Job DescriptionDescription: The Patient Services Specialist represents Roots Community Health Center, working as part of a team in a highly visible setting. This position provides superior client/patient service, and interacts with team members/clinic personnel, employees of other departments, physicians' offices and hospitals, as well as the public. This position provides outreach and services for low-income and/or high-risk individuals such as justice involved, houseless and substance using populations who are potentially eligible for Medi-Cal funded services and are in need of medical care. Duties and Responsibilities: Process clinic specialist referrals from start to finish by submitting, assisting with scheduling and providing access to resources. Identify ways to improve the delivery and experience of care for Roots patients. Support patients in their wellness goals by way of engagement. Document and communicate effectively with patients and the patients' care teams. Maintain databases and update electronic health system. Conduct new patient intakes. Attend program meetings to discuss status of referrals, challenges/barriers with the following up with patients, and/or outside specialist. Report to the program administrators the current total of referrals for each program. Attend and participate in MAA/TCM Implementation Trainings. Train others on the referral workflow. Complete projects, as needed. Maintain strict confidentiality and follow all HIPAA regulations. Attend organizational and other trainings and meeting related to job role. Requirements: Competencies: Associate degree in related fields with 4 years' experience working in program and /or project management. Experience working in a non-profit organization, or a community clinic preferred. Cultural competency and the ability to work effectively across diverse populations. Solid organizational skills including keen attention to detail and multi-tasking. Strong working knowledge of Microsoft Office and G-Suite. Ability to work with people from diverse backgrounds. Strong communication skills, both written and oral with excellent interpersonal and customer service skills. Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases. Ability to work on-site full-time, as needed. Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E Verify to validate the eligibility of our new employees to work legally in the United States.

00120351 Employment Type: Part Time Shift: Variable/On Call Shift Details: 6:00am- 2:30pm or 10:30am- 7:00pm rotating weekends Standard Hours: 20.00 Department Name: Dietary Services Location: Atrium Health Cabarrus Location Details: Our mission is to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit atriumhealth.org/about-us. Job Summary Ensures patients are served appropriate meals in accordance with the physician diet order. May be assigned as a host or hostess to explain patient meal service to patients. Works in the dishroom performing duties in cleaning and ensuring sanitation and safety of the department. Essential Functions Transports and serves meals to patients on nursing units. Assembles patient trays in the kitchen according to the physician diet order and patient meal selections. Answers the telephone in the call center and enters the patient meal selections into the diet office software. Works in the dishroom washing pots and utilizing the dish machine to wash patient and cafeteria dishes. Delivers supplies to nursing units or other departments. Physical Requirements Must be able to lift a maximum of 35 pounds with frequent lifting and carrying up to 25 pounds. Pushing 350 pounds on carts up and down ramps. Repetitive motions such as turning, bending, lifting, pushing, pulling and twisting. Requires standing and walking for extensive periods of time. Education, Experience and Certifications High School Diploma or GED preferred. Must have basic math skills. Must be trainable on the diet office software and hospital information system. Must be able to use the printer, telephone, copier and calculator. At Atrium Health, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations. As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve. Posting Notes: Not Applicable Atrium Health is an EOE/AA Employer

Patient Services & Transportation Coordinator Department: Patient Care Coordination Status: Full-Time, Non-Exempt, Non-Union Reports to: Logistics and Resources Manager The Transportation & Patient Coordination Coordinator ensures that patients receive timely and reliable transportation and medication delivery services. This role involves coordinating rides, supporting medication distribution, and collaborating with multiple care teams. The position may also involve light driving as needed to support operational requirements. Driving is minimal and performed only as needed to support operational needs. Responsibilities: Transportation & Patient Coordination: * Arrange and coordinate patient transportation to and from medical appointments using approved providers, including Uber and other transportation vendors * Communicate clearly with patients regarding pick-up and drop-off times and locations * Support transportation coordination for patients receiving SUD, Dental, Behavioral Health, and Street Medicine services Medication Delivery & Routing: * Use OptimoRoute to create and assign daily delivery routes for drivers, including the number of medicine deliveries per route * Manage route schedules to optimize time on the road and ensure efficient deliveries * Upload morning routes into the system to provide drivers with their full daily schedules * Update routes as needed to accommodate last-minute deliveries or emergencies, including longer-distance trips * Add additional deliveries or special events (e.g., Street Medicine) into driver schedules * Maintain oversight of all delivery assignments to ensure timely and accurate service * Provide occasional driving support to assist with patient transportation or operational needs. * Maintain HIPAA compliance and protect patient privacy * Performs other duties as assigned. Qualifications/Requirements: * High school diploma or equivalent; additional education or certifications in healthcare, logistics, or related fields is a plus * Valid driver's license with a clean driving record * Strong communication and interpersonal skills * Comfortable using technology and applications for scheduling, routing, and documentation * Ability to manage multiple tasks, prioritize responsibilities, and work independently * Bilingual in Spanish and English preferred

Registration Coordinator I - (LON014910) Description Title: Registration Coordinator ILocation: Long BeachDepartment: TCI RegistrationStatus: Full-time Shift: Days/OnsitePay Range: $22. 89/hr - $33. 18/hr MemorialCare is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups - consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient-centric, affordable, and high-quality healthcare; your personal contributions are integral to MemorialCare's recognition as a market leader and innovator in value-based and other care models. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork. Position SummaryThe Registration Coordinator I position represents the beginning of the revenue cycle for the medical center in aspects of demographic and financial data gathering/ processing that will result in appropriate exam/procedure(s) and reimbursement of hospital services. This position is also responsible for initial patient intake, including scheduling, order entry, and OP appointments. Also responsible for reviewing previous visit reports to ensure appropriate appointment scheduling. Eligibility review and obtaining authorizations from referring physicians and/or requesting authorization for insurance payers. Conducts interviews with patients representing the medical center's admission and financial policies that adhere to JCAHO standards. Under minimum supervision, performs specialized clerical duties which require frequent independent judgment and thorough understanding of applicable procedures. Duties include receiving and/or conveying information, sorting and matching documents and filing records. Customer service, listening skills and the ability to work in a multi-cultural / multi-ethnic environment are critical. Adherence to high quality standards and use of lean principles to continuously improve performance. MemorialCare reserves the right to modify work assignments based on business needs. Essential Functions and Responsibilities of the JobTriage patient intake for appropriate appointment schedule, review prior visit history, correct diagnosis, correct appointment and correct date/time. Obtain accurate and current patient demographic and financial information to establish a valid medical record and patient billing account. Expedite third party billing and collection in accordance with established hospital billing policies and standards. Facilitate professional fee billing for outpatient clinic visits. Complete and document the hospital's Condition of Admission and advise patient of other related forms to ensure compliance with JCAHO regulations. Inform patients of and collect insurance information, co-payments, deductibles, or deposits. Follow established cash handling procedures. Provide out of pocket estimates for patients. Manage work queues to resolve errors in a timely manner. Ensure that clinical record systems are maintained in compliance with state and federal regulations. Direct patients and visitors appropriately giving clear and concise directions. Escort patients to service site when necessary. Cross-train to cover front desk and scheduling for imaging center. Performs other duties as assigned. *Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more. . . Check out our MemorialCare Benefits for more information about our Benefits and Rewards. Qualifications Qualifications/Work Experience1 year of experience in hospital or outpatient/large medical group practice admitting setting or equivalent fast-paced customer service experience required. Experience and understanding of the hospital, outpatient, medical environment and government agencies. Knowledge of medical and insurance terminology. Electronic medical records experience a plus. 40 WPM typing/keyboard skills preferred. Bilingual Preferred. Education/Licensure/CertificationAssociates degree preferred or any combination of education and experience, which would provide an equivalent background. Business-related courses and experience is a plus. Primary Location: United States-California-Long BeachJob: Admitting, Registration, SchedOrganization: Long Beach Memorial Medical CenterSchedule: Full-time Employee Status: RegularJob Level: StaffJob Posting: Jan 28, 2026, 6:22:46 PMWork Schedule: 8/40 work shift hours Shift: Day JobDepartment Name: TCI Registration

which is subject to renewal by 03/31/2026** Under the direction of the Manager, Professional Billing & Coding, the Billing & Collections Rep I is responsible to review and process charges via our EMR system. They are responsible to process the paper charge tickets that are received for services provided at non-RCHSD locations. Using applicable reports, the incumbent ensures that all expected charges are received and entered from providers. This position verifies authorization when necessary for patient visits and procedures, ensuring it is correctly reflected on submission of the claim. They register new patients in the system, including patient demographics, verifying insurance, eligibility and claim information is accurate. Incumbent will verify appropriate use of Current Procedural Terminology (CPT) and International Classification of Diseases, 10th Revision (ICD-10) codes and modifiers for all charge sessions/encounters utilizing Rady specific warnings and CCI edits flagging the charges routing to the billing system. They are expected to make updates and or corrections as needed for accurate reporting of the service. The incumbent completes daily processing of claim edits or rejected claims processed through the billing system and from electronic claim vendor processing, They are to correct all errors or warning flags to ensure clean claim submission. This position is responsible for pulling medical records to submit with claims and appeals as required by payors. Responsible to validate and accurately complete the claims identified with potential new payor plan coverage added to the patient's account. Assists with other related duties as assigned. SKILLS REQUIRED: - Excellent verbal communication and active listening. Effective verbal communication is one of the most valuable skills in this role! - Emotional intelligence - Ability to solve problems - Attention to detail - Technically savvy MINIMUM QUALIFICATIONS: H.S. Diploma,GED,or Equivalent 1 Year of Experience Medical billing experience A certificate of completion from a medical billing course can be substituted for 1 year of experience PREFERRED QUALIFICATIONS: 3 Years of Experience EPIC experience a plus **The current salary range for this position is $21.00 to $28.88** Rady Children's Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity. This posting will remain open from the "date posted" until the hiring manager has determined there is a sufficient applicant pool or until the position is filled. EOE including disability/vet