Rail operations controller jobs near me

The Company: Lightyear builds software that is revolutionizing the telecom management experience for hundreds of enterprises. Lightyear's platform helps enterprise IT teams automate telecom procurement, network inventory management, telecom bill payment, and much more, and is utilized by companies including Honeywell, Alo Yoga, Palo Alto Networks, and Louis Vuitton. Lightyear has raised nearly $50M from the first investors in Roblox, Discord, Coupang, Robinhood, and Flexport. The Position: As a Customer Strategy & Ops (CSO) Associate, you will sit at the intersection of our customers, product, and go-to-market teams. You'll guide customers through the full lifecycle with a focus on training, enablement, renewals, and identifying/driving expansion opportunities. You'll spend time ensuring that our customers achieve successful outcomes and work cross-functionally with our Sales, Operations, and Product teams. As the first CSO hire, you will help refine and execute the foundational playbooks, tooling, and processes that scale Lightyear's customer experience. This role is designed to grow into the right hand of the Head of Customer Success, with significant growth in responsibility and compensation over time. This position will be full-time and fully remote with competitive total cash compensation ranging from $115-135k based on experience and additional equity compensation. Key Responsibilities Build strong, lasting relationships with IT managers, procurement teams, and other customer stakeholders Deliver relevant training and enablement materials to customers to ensure they have confidence and success with the Lightyear platform Measure and communicate impact through the use of product analytics and financial metrics, including ROI analyses and customer case studies Prepare and deliver quarterly business reviews that connect customer goals with Lightyear's product impact Directly impact GDR and NDR by owning customer renewals, proactively identifying account risks, and leading opportunities for expansion in partnership with Sales Advocate for customers internally, influencing product and operations decisions Ideal Qualifications 2+ years experience post undergrad at a top-tier consulting, investment banking, startup, or comparable operationally intensive experience Proven ability to operate with high velocity, balancing hands-on execution with strategic thinking in a fast-paced environment Strong communication, presentation, and relationship-building skills High degree of comfort with Excel including the ability to spot trends, interpret reports, and refine/build dashboards Bonus if located in Austin (Hiring Manager is based in Austin)

Figure (NASDAQ: FIGR) is transforming capital markets through blockchain. We're proving that blockchain isn't just theory - it's powering real products used by hundreds of thousands of consumers and institutions. By combining blockchain's transparency and efficiency with AI-driven automation, we've reimagined how loans are originated, funded, and traded in secondary markets. From faster processing times to lower costs and reduced bias, our technology is helping borrowers, investors, and financial institutions achieve better outcomes. Together with our 170+ partners, we've originated over $17 billion in home equity loans (HELOCs) on our blockchain-native platform, making Figure the largest non-bank provider of home equity financing in the U.S. Figure's ecosystem also includes YLDS, an SEC-registered yield-bearing stablecoin that operates as a tokenized money market fund, and several other products and platforms that are reshaping consumer finance and capital markets. We're proud to be recognized as one of Forbes' Most Innovative Fintech Startups in 2025 and Fast Company's Most Innovative Companies in Finance and Personal Finance. About the Role We are looking for a Markets Success Associate with a strong knowledge of trading platforms to be our first line of support for a wide range of clients and investors for all things Figure Markets. This role will sit in the heart of the action: providing product, technical, and educational support along with working cross functionally with Risk Management, Engineers, People Operations, Accounting, and more. Your effective communication, task-driven problem solving, and attention to detail will contribute to key outcomes that secure existing business initiatives, drive brand engagement, and ensure customer success. You will keep Figure Markets accountable to its customers by troubleshooting problems and providing solutions with knowledge and empathy and efficiency. What You'll Do Be the point of contact and advocate for retail and institutional clients and investors. Guide new users through the onboarding process to ensure seamless account creation and verification Educate Exchange clients and investors on Figure Markets and its products with knowledge and enthusiasm. Act as a bridge between customers and internal teams to address any concerns and to ensure customer satisfaction Promote brand recognition and loyalty by ensuring unrivaled support to our clients and investors via phone, chat interactions, and email. Leveraging data-driven insights, provide strategic recommendations to our Product Development team, influencing feature enhancements and ultimately contributing to the creation of an outstanding customer experience. Provide technical support and troubleshooting on a variety of potential issues. Triage and route the identification of technical bugs. Provide recommendations and track until resolved. Gather data-driven insights and analysis to operationalize and scale key processes. Recommend modifications and additions to the Team's guiding documents including relevant policies & procedures. Create cohesive and visually appealing and professional guides, flow charts, FAQs, and other content to support frictionless customer experiences. What We Look For 3+ years in a front line support and/or customer-facing role. 2+ years of experience working with trading or an exchange platform, preferred. Proven background in being a dependable and reliable team player. Flexibility and adaptability to ongoing refinements in process and structure. Confident, friendly, and compassionate communication skills. Successfully complete the required compliance training. A positive and problem-solving approach to customer service. Ability to instill trust and rapport with customers. BA/BS from an accredited university preferred. Process-driven organizational skills. A quick and flexible learning style with the ability to navigate new technology platforms. Salary Compensation Range: $29/hr-$33/hr 15% bonus target, paid monthly This is the compensation range for the United States, actual compensation may vary based on individual candidate experience, location, or evolving business needs Benefits Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans Company HSA, FSA, Dependent Care, 401k, and commuter benefits Employer-funded life and disability insurance coverage 11 Observed Holidays & PTO plan Up to 12 weeks paid family leave Continuing education reimbursement Depending on your residential location certain laws might regulate the way Figure manages applicant data. California Residents, please review our California Employee and General Workforce Privacy Notice for further information. By submitting your application, you are agreeing and acknowledging that you have read and understand the above notice. Figure will not sponsor work visas for this position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. #LI-SB1 #LI-Hybrid

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. Our Customer Operations Team is expanding, and we're seeking a dedicated Fraud Operations Performance Associate II to champion label accuracy and enhance the quality of cases worked. As an integral part of the Quality Assurance team, you will focus on monitoring and improving label accuracy within internal fraud operations teams as well as external vendors. Working collaboratively with cross-functional partners, you'll improve visibility into accuracy. The responsibilities of this position may also extend to ensuring the overall quality of cases worked. It will also be necessary to dedicate 20% of your time to production to stay current with trends, issues, and workflows. What You'll Do Identify knowledge gaps through analysis and QA Collaborate with the Quality Assurance Team and Fraud Operations Leadership to strengthen training and coaching initiatives Regularly monitor, evaluate and provide feedback to Fraud Operations Teams on how the teams are performing Document findings as appropriate and escalate to Leadership Stay informed about the latest fraud trends, regulatory changes, and best practices to continuously improve fraud prevention efforts Demonstrate punctuality and ensure you are readily available and responsive, given our current remote work setting Maintain daily expected cases volume with an accuracy score of 98%+ What We Look For 3+ years of Fraud experience, preferably within the fintech industry 1+ years Quality Assurance experience, preferably within the fintech industry Demonstrated ability to work independently with leadership and exhibit strong project management skills Strong analytical skills with the capacity to recognize and address fraud trends, issues, and opportunities for improvement Proven track record of identifying and resolving quality issues and driving process improvements Focused, self-motivated and reliable with ability to stay focused on a task and work independently Possesses a positive attitude with excellent interpersonal skills and the ability to interact and build solid working relationships with all levels of the organization Experience with industry-specific tools and standards, including but not limited to: Salesforce, TLO, TransUnion, LexisNexis, Ekata, Emailage, Looker, Snowflake, Netverify, and Onfido Base Pay Grade - D Equity Grade - 1 Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). USA base pay range (CA, WA, NY, NJ, CT) per year: $70,000 - $90,000 USA base pay range (all other U.S. states) per year: $62,000 - $82,000 Employees new to Affirm typically come in at the start of the pay range. Please note that visa sponsorship is not available for this position. #LI-Remote Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. We're extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It's On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Abc Advisory Company is seeking an energetic, self-starting individual to join our company as an operations associate. As part of our team, you will collaborate with multiple team members, leadership, and stakeholders, participating wherever necessary to ensure smooth, efficient daily operations. Our ideal candidate has a wide range of applicable skills, from strong computer proficiency with office productivity suites to attention to detail with data entry tasks. In this role, you may juggle multiple projects simultaneously, necessitating time management, multitasking, and organizational skills. You should have a thorough knowledge of our product and service offerings. If you are an organized self-starter with exceptional attention to detail and an interest in joining a growing global team, we want to hear from you! This is a remote position and candidates located outside of the United States are welcome to apply. You Fantastic communications and interpersonal skills. As a fully remote team, with team members from cultures and countries worldwide, you will need to be clear and comfortable working with diverse teams on different time zones. Excellent time management and organizational skills. Organization and prioritization are the core elements of the role. You must know how to keep yourself and others organized, make independent decisions to address the best way to handle specific tasks, and determine which tasks are the most important in a given list. Strong critical thinking and attention to detail. Spelling, punctuation, sentence structure, and writing are essential. You must be a proficient writer with a keen ability to write to different audiences. Responsibilities Provide day-to-day administrative support for the office such as scheduling, filing, preparing materials and documentation, facilitating meetings, drafting meeting minutes, drafting, and tracking memos, ensuring that action items are followed up, filing, and correspondence control Assisting with recruitment, including drafting statements of work/job descriptions, shortlisting, and interviewing candidates, conducting reference checks, and assisting with employee onboarding processes Support operational startup of projects through organizational background checks, drafting agreements, and other tasks Assist with financial planning, management, and reconciliation, including payment packages for management review Track contract and agreements to ensure compliance with project and company policies, setting up systems for contract management Coordinate personnel support and action requests for program-funded staff including but not limited to travel assistance, training logistics, and payroll support Assist with developing and implementing strategies and processes that maximize the productivity of the company's employees and daily business functions Set up systems for more efficient business development, human resources, and program delivery processes Work closely with higher level management to ensure that the activities of our organization are running efficiently Support other operational and financial tasks, as needed Core skills and competencies. Qualified candidates must demonstrate strong customer service skills including taking initiative to address issues and anticipate needs Candidates must be flexible and adaptable while maintaining excellent organizational and administrative skills in a high-energy, dynamic work environment Candidates should have outstanding written and verbal communication skills The ideal candidate will be a detail-oriented team player who takes initiative to develop and implement efficient and effective administrative support systems Proficiency in Microsoft Office Suite, Adobe, and basic software packages Superior computer skills and applied knowledge of Microsoft Office Suite as well as email and internet applications. G-Mail and Google Applications experience is welcome

Are you an experienced senior accounting professional who values work/life balance as much as you love the impact your prowess with numbers can make on a business? Being a number-crunching superhero can require intense focus which is why you need plenty of flexibility and time for family, hobbies, and whatever else life throws your way. Providing great accountants with remote, work-from-home opportunities where they can still make a tremendous impact on our small to medium-sized clients. This has been at the core of our DNA since we opened our virtual doors in 2004. If you're interested in working 25-30 hours per week during traditional daytime business hours for an award-winning organization leveraging cutting-edge technology to pioneer the work from home revolution, then we may have the perfect opportunity for you. What We Do: We have been empowering small business owners by taking accounting and operation support functions off their plates allowing them to focus on their core business. Supporting Strategies' experienced professionals use our cloud-based technology, virtual infrastructure, and proven process to deliver a full suite of outsourced accounting services. Business growth has created fantastic opportunities for accountants who thrive on providing exceptional client service while seeking optimal work-life balance, as well as the strength of a Franchise network community of 645 employees and more than 100 offices across the U.S. What you'll do: Demonstrate a thorough understanding of professional accounting and bookkeeping practices. Stay current on the latest cloud-based accounting technology! Support client onboarding process for all assigned client engagements in accordance with defined process. Execute, as applicable, processes related to accounts payable and accounts receivable management, accounting entries, closing the books monthly as well as preparing financial reporting and analysis. May also include payroll, HR administration, and special projects as assigned. Collaborate with your manager and other Associates on your team to ensure all clients are delighted with our services through timely and effective communication, delivery on deadlines, and stellar accounting support. Manage day-to-day relationships with clients while performing within established processes and budget parameters. Identify and recommend to your manager areas where Supporting Strategies may be able to provide additional services or tools to drive additional client value and efficiency. Embrace coaching and feedback provided by your manager and implement changes as needed to help meet the team and client goals. What you'll bring to the table: Must be authorized to work in the U.S. A minimum of a Bachelor's degree in Accounting, Finance or related field required. 5+ years of transactional accounting work in a professional environment required. Experience in a multi-client environment, highly preferred. Experience working with small to mid-sized businesses, highly preferred. Experience using QuickBooks or similar cloud-based accounting software for/in a professional organization. Capacity and commitment to work 25-30 hours a week during traditional daytime business hours. Confidence in learning and embracing new technology to solve issues. Strong written and verbal communication skills. Willingness to follow established policies and procedures consistently and accurately. A passion for and sense of personal satisfaction in delighting clients and helping small businesses succeed. Ability to develop strong remote team and client relationships based on trust, accountability, integrity, and sharing of best practices. Commitment to maintain the highest level of confidentiality while working with client data. A dedicated distraction free workspace with access to reliable, high-speed internet connection. Bilingual in Spanish and English preferred Pay range Pay Range$35-$40 USD As online scams are rampant, don't fall victim to fraud. Supporting Strategies will never seek payment from you or request personal information from you prior to extending a job offer. Our interview process is always a combination of a phone and video interviews; a job offer will never be extended via online chat. Supporting Strategies is deeply committed to creating a diverse and inclusive workforce. A diverse workforce is not just attained but is built upon a culture of inclusion and belonging. Supporting Strategies is an Equal Opportunity Employer.

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health About the Role As a Clinical Operations Associate at Solace, you will be instrumental in bridging clinical excellence with operational execution. Reporting directly to our Chief Medical Officer, you will ensure that our clinical programs deliver exceptional value to patients while maintaining the highest standards of quality and compliance. This is a unique opportunity to help shape how healthcare advocacy operates at scale. You'll work on high-visibility initiatives that directly impact patient outcomes and have direct exposure to senior leadership. About Solace 🔥 Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions-and get better outcomes. We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly. Solace isn't a place to coast. We're here to redefine healthcare-and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We're intense, and we like it that way. Read more in our Wall Street Journal funding announcement here. What You'll Do Be autonomous. You'll take full ownership of your work, and you take responsibility for every last detail, every step of the way Work with small multi-disciplinary teams. You'll partner closely with engineering, product, and business folks to find elegant solutions to clinical challenges Design and implement processes that allow our clinical services to grow without sacrificing the personalized care that defines Solace Actively contribute to maintaining and elevating our clinical standards, serving as a guardian of quality in everything we deliver Convert high-level clinical strategies into executable plans with clear metrics and accountability What You Bring 2+ years in early-stage startup operations or a similar environment where you had to build things without a roadmap Proof you can build operational systems from nothing. We want to see examples of processes you created, tools you implemented, or chaos you tamed Comfort with ambiguity and incomplete information. You don't need everything spelled out to make progress Strong operational toolkit. You're proficient with CRMs, project management tools, spreadsheets, and you pick up new software quickly Clinical or healthcare background is a significant plus-it'll help you understand context faster and build better systems, but we care more about operational chops than clinical credentials A strong bias toward action Applicants must be based in the United States. Up for the Challenge? We look forward to meeting you. Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.

Associate - Transcription Operations Who we are: AlphaSights is the leading global knowledge platform. Our sophisticated technology platform enables our clients, our people, and our experts to connect, collaborate, and transfer globally distributed knowledge faster than ever before. Professionals at investment firms, consultancies, corporations, and nonprofits rely on us to connect them seamlessly with knowledgeable domain experts who help enhance their thinking, inform critical decisions, and propel their business forward. Founded in 2008, AlphaSights currently employs more than 1,500 professionals in nine offices around the globe and regularly ranks as one of the fastest-growing companies in the world. The role: As a Transcription Operations Associate in the Americas region, you will enable the delivery of a high-quality transcription service at scale. This involves proactively managing the production queue to ensure transcripts meet our quality standards and industry-leading turnaround time, resolving workflow issues promptly, and addressing queries from our Client Service Teams. You will also oversee a community of top-tier contractors, ensuring they not only meet but exceed KPIs for exceptional service delivery, contractor productivity and engagement. What you'll do: Production Oversight: Managing transcription orders, prioritizing unclaimed tasks, and addressing queries and capacity gaps for efficient production. You will be responsible for ensuring that we are meeting industry-leading turnaround time, quality, and cost-efficiency at scale. Issue Resolution: Independently addressing issues that affect transcription service delivery, while leveraging internal teams for troubleshooting as required. Contractor Management: Building and overseeing a skilled contractor team in your region. You will be responsible for your unit KPIs, ensuring a productive and engaged contractor community, while also collaborating with our Transcription Quality Assurance team to improve quality metrics. Who you are: Output-focused: You are an execution-focused individual that thrives in a fast-paced environment and drives measurable outcomes and KPIs for the function. Meticulous attention to detail: Your high standards and unwavering attention to detail ensure the highest level of accuracy and precision in your work. Self-starter: You take initiative in identifying issues, proposing operational improvements, and driving solutions. Your proactive approach and adaptability allow you to thrive in a dynamic environment. Requirements: Bachelor's degree, with strong academic credentials in any field and noteworthy extracurricular leadership No prior work experience is needed. However, relevant internships and other evidence of interest / experience working in operations in a service or business context, are desirable Track record of strong academic performance (minimum GPA of 3.5) Fluency in written and spoken English is essential Compensation and Benefits: Compensation: $75000 17 vacation days, 10 company holidays, and an end of year break between Christmas Day and New Year's Day Competitive medical, dental, and vision insurance 401(k) match - 4% of your total compensation matched dollar-for-dollar Prime midtown office with state-of-the-art amenities The option to work from home on Fridays #LI-PS1

Outlier is a platform owned and operated by Scale AI and believes AI can only perform as well as the data it's trained on. That's why we work with contributors from all over the world, who help improve AI models by providing expert human feedback. This data has led to AI advancements for the world's leading AI labs and large language model builders. We've built a best-in-class remote work platform for our freelance contributors to provide valuable, specialized skills, and we in turn strive to provide them with a positive experience based on our core pillars of reliability, transparency, and flexibility. What you will be doing Create a grading rubric on what a good answer would be. Write the correct answer that scores 100% on the rubric. Provide clear, constructive feedback to improve AI-generated responses. What we're looking for PhD or Master's Degree in Finance or a related field. Can be currently enrolled. Deep subject matter expertise with the ability to create complex, graduate-level problems that challenge AI reasoning. Strong analytical and problem-solving skills, with experience in crafting rigorous, high-quality questions and solutions. Attention to detail to accurately assess AI capabilities and evaluate peer submissions. Fluency/High proficiency in English.

Who We Are: We build infrastructure that delivers massive amounts of web data to the companies training the world's most powerful AI models. We're the team that helps to power and support Grass, a bandwidth-sharing network that lets us operate a massive distributed crawler, giving us unique access to high-quality public web data at global scale. On top of that, we've built pipelines for ingesting, segmenting, and annotating billions of videos, transcripts, and audio files, powering dataset creation for frontier labs. We're lean, technical, and move fast. No red tape, no slow decision-making; just a team of builders pushing to expand what's possible for open web data and AI. The Role. We're seeking an Operations Associate who will support daily business operations while delivering projects that increase our operational capabilities and improve process efficiency. Who You Are. Acts with integrity and seeks out responsibility. Demonstrates resilience, resourcefulness, and motivation for getting things done. Approaches challenges as opportunities. Curious and eager to learn. Welcomes feedback and open dialogue. Process driven. What You'll Be Doing. Analyzing existing workstreams to identify opportunities to develop and implement automated, or more efficient solutions, for process optimization. Collaborating with the founders and across various departments such as marketing, sales and software development to facilitate smooth operational flow. Carrying out administrative tasks and processes, and preparing operational documents such as reports, spreadsheets, and briefing notes. Drive special projects that increase our operational capabilities. Skills, Requirements and Qualifications. Minimum of 2 years of experience in an administrative, operations or project management role. Ability to work under pressure and evaluate priorities. High EQ - gains trust and enjoys working with people. Attention to detail and well organized. Tech-savvy with proficiency in automation tools and software. Ownership mentality demonstrated by taking projects from inception to completion Strong communication and interpersonal skills. Why Work With Us: Opportunity. We are at at the forefront of developing a web-scale crawler and knowledge graph that allows ordinary people to participate in the process, and share in the benefits of AI development. Culture. We're a lean team working together to achieve a very ambitious goal of improving access to public web data and distributing the value of AI to the people. We prioritize low ego and high output. Work Remotely Compensation. You'll receive a competitive salary, benefits and equity package.

About Our Company Built on over four decades of pioneering research at Princeton University, our platform represents the leading edge of innovation in freight and transportation planning. We help customers unlock double-digit revenue gains and drive smarter, data-driven operations at scale. With the recent close of our Series C funding round led by Koch Disruptive Technologies, we're entering an exciting new phase of growth. Today, Optimal Dynamics is a high-growth company of ~70 employees, backed by top-tier investors including Bessemer Venture Partners, The Westly Group, Activate Capital, and Koch. We're on a mission to redefine the way logistics decisions are made-and we're just getting started. About Our Team We are a team of bright, kind, and solution-oriented people focused on creating value for our customers. We can solve problems individually, but understand that the best solutions are found when the team brainstorms ideas together. We are excited about balancing the need to deploy new solutions quickly and designing solutions that are secured, reliable, maintainable, and scalable for the long run. Role Overview We are seeking a Revenue Operations & Growth Associate to play a critical role in strengthening and scaling the revenue engine at Optimal Dynamics. You will support our rapidly growing Sales, Marketing, and Customer Success organizations by owning key analyses, processes, and systems that power GTM efficiency and effectiveness. Your work will build the backbone of our RevOps function and directly influence how we acquire, retain, and grow customers in the freight optimization and AI-driven decision automation market. You will partner closely with GTM leaders to improve forecasting accuracy, increase pipeline visibility, support territory planning, enhance reporting, and elevate our operational rigor. Your impact will be felt across the entire customer lifecycle as you unlock insights, streamline workflows, and ensure our teams operate with clean data, scalable processes, and actionable analytics. Key Responsibilities Flexibility & enthusiasm - no two work weeks will be identical. You will work across a variety of requests and be responsible for exploring any revenue-impacting topic. Proactively tracking and reporting on all metrics and KPIs that impact our revenue objectives. Reviewing, combining, and manipulating data across multiple sources to determine attribution across all results. Identify and implement business process and workflow automation opportunities Collaborating on the creation and maintenance of the company's corporate direct sales revenue model. Designing and presenting strategic presentations to our executive team and board of directors. Solving business problems through data-driven analysis. Work alongside technical resources to design our GTM tech stack to support our business objectives. Non Negotiables Strategy: At least 4 years working on corporate strategy or related themes in SaaS or high-growth businesses. Finance: Understanding of SaaS concepts and their applications (e.g., recurring revenue, net retention, gross margins). Operations: Background working with revenue or sales operations teams and tools. Experience with Salesforce is highly valued. Analytics: Advanced Microsoft Excel skills and other related statistical tools. Creativity: Ability to design compelling slideshows that communicate complex topics in less than an hour for an executive audience. Sales Expertise: Knowledge of the enterprise sales process and sales methodologies. Collaboration: Enjoy working with a team in a “project” based environment. Drive: This role requires going above and beyond. Occasionally, that means a time commitment beyond the typical 9-5. Bonus Points Experience in logistics, transportation, or supply chain environments Prior work with revenue forecasting, pipeline modeling, or cohort analysis Experience in a rapidly growing startup environment Skilled with tools like: LLMs, Snowflake, Python, SQL, Salesforce, and Clay. Pay Range$100,000-$135,000 USD Benefits Competitive compensation, including Series C level equity Health / Dental / Vision 100% covered for employee and 50% for dependents Life Insurance, with optional supplemental insurance Flexible Spending Account (FSA) Health Spending Account (HSA) 401(k) with match Unlimited PTO (vacation, personal days, sick days, jury duty, military leave, bereavement) 11 Holidays Paid Parental Leave for all employees Short-term and Long-term Disability Insurances, and AD&D Insurance Fitness membership reimbursement Commuter benefits Optimal Dynamics is proud to be an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and employees. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race, color, ancestry, national origin, religion, disability, sex (including pregnancy), age, gender, gender identity, sexual orientation, marital status, veteran status, or any other characteristic protected by law. Optimal Dynamics is committed to working with and providing access and reasonable accommodation to applicants. If you require an accommodation, please reach out to *************************** once you've begun the interview process. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

About the Company Infillion is built to solve the challenges of complexity, fragmentation, and opacity in the digital media ecosystem. With MediaMath at its core, Infillion's modular approach enables advertisers to seamlessly integrate or independently deploy key components-including ads and creative, audience targeting,identity and graphing, measurement and reporting, media supply, and campaign management. This flexibility allows brands, agencies, commerce enablers, retail media networks, and resellers to create tailored, high-performance solutions without the constraints of traditional, all-or-nothing legacy systems. Headquartered in New York City, Infillion owns and operates industry-leading brands including TrueX, MediaMath, Gimbal location-based technology, InStadium, and Analytiks.ai. Recognized as one of the most awarded companies in media, marketing, and advertising, Infillion was named one of Fast Company's Most Innovative Companies of 2024. Learn more at ****************** About the Role We're looking for a detail-oriented, data-curious Ad Operations Associate to join our Ad Ops team. You'll learn the craft of campaign trafficking, optimization, and reporting while supporting senior campaign managers on high-impact programs. This is an ideal entry point for someone with 1+ years of digital advertising or media operations experience-yet we welcome bright, analytical self-starters eager to grow even without direct trafficking background. What You'll Do in Your First Year Milestone Outcomes 30 Days • Onboard to Infillion's ad tech stack and workflow • Shadow live campaign setups in our proprietary platform and partner DSPs 90 Days • Independently traffic and QA low-complexity campaigns with 95% accuracy • Communicate weekly pacing & performance checks for senior managers • Identify one process pain-point and propose an efficiency fix 6 Months • Manage a portfolio of ≤10 mid-tier campaigns end-to-end (setup → optimization → wrap-up) • Attain ≥80 % on-time in-full delivery across assignments • Contribute to a cross-functional project (e.g., creative QA automation or inventory forecasting) 12 Months • Become a go-to resource for troubleshooting tag issues and creative specs • Present an operational improvement plan that identifies a process pain-point and propose an efficiency fix end to end Core Responsibilities Campaign Trafficking & QA - Set up, tag, and test display, video, and CTV campaigns across our proprietary platform and key DSPs. Pacing & Optimization - Monitor delivery, CTR, VCR, and other KPIs; surface opportunities to senior managers; execute basic bid and targeting adjustments. Reporting & Analysis - Pull log-level data, pivot in Excel/Sheets, and summarize insights for internal stakeholders. Cross-Team Collaboration - Partner daily with Client Success, Sales Planning, and Creative QA to align on specs, timelines, and performance goals. Process Improvement - Document SOPs, suggest automation ideas, and help keep our internal wiki current. Who You Are Naturally Analytical - You love turning numbers into narratives and can spot outliers quickly. Exceptionally Organized - Comfortable juggling multiple deadlines and communicating status clearly. Coach-able & Curious - Eager to absorb feedback, learn new platforms, and explore the “why” behind each metric. Problem Solver - Approach bugs or delivery shortfalls with a calm, methodical mindset. Collaborative Communicator - Able to translate technical details into plain language for non-technical teammates. What You Bring 1+ years in digital media, paid social, programmatic, or related marketing operations (internships count!)-direct trafficking experience is a plus but not required. Working knowledge of ad tech concepts: ad servers, ad tags, pixels, viewability, brand-safety, basic attribution. Intermediate Excel or Google Sheets skills (formulas, pivots, VLOOKUP/SUMIFS). Familiarity with project management tools like Asana and/or JIRA. Familiarity with any DSP (e.g., DV360, The Trade Desk) or ad server (CM360, Sizmek, Flashtalking) is a bonus. Bachelor's degree or equivalent practical experience in marketing, analytics, or a quantitative field. Benefits & Perks It's no secret that we work hard, but we also strive to create an office environment where the lines between work and play are blurred. This means we offer these great perks to help keep our team healthy, productive, and happy. Base Salary of $60,000 - $70,000 100% company-paid health, dental, and vision coverage for you and your dependents Company-paid life insurance, short-term, and long-term disability Unlimited paid time off - we trust your discretion Opportunities for profit sharing, bonuses, and ownership 401k plan with company match Cell phone reimbursement We are committed to an inclusive and diverse work environment. Infillion is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

Ready to help scale the future of US dental care? Teero is looking for a driven Operations Associate to support our nationwide expansion. If you thrive on ownership, aren't afraid to pick up the phone, and want to build something meaningful, we want you on our team. About Teero We're transforming the US dental industry with software that makes running a practice easier and more efficient. Our staffing platform is growing fast across the country, and we're just getting started. We're venture-backed and expanding to become the operating system for modern dental offices. About the Role You'll work in-person from our Austin office, supporting the Operations team as we expand nationwide. You'll be the first voice dental offices hear when they discover Teero, showing them how we work and getting them excited about what we offer. You'll also lead customer operations processes with the team, not just answering questions but finding ways to improve everything from A to Z. As Teero grows, so will you. We're looking for an adaptable A-player ready to grow with us. What You'll Own Onboard new dental offices via phone and video calls Support customer operations for hygienists and offices Help offices increase their Teero usage and turn those wins into repeatable processes Streamline operations, from small details to big initiatives Take on new challenges as they come up (because they will). Success here could lead to Operations Manager What You Bring Must-haves: 0-2 years of experience (Class of 2025, we'd love to hear from you) Track record of winning. You know what success looks like because you've achieved it before Strong communication skills: you're great on calls and in writing Second-order thinking: you see connections and consider ripple effects Self-motivated and comfortable with ambiguity Adaptable, coachable, good at building relationships Nice-to-haves: Any entrepreneurial experience, big or small Early career experience at a top consulting or banking firm Operations experience at high-growth startups Dental industry knowledge This Role Isn't for You If: You prefer stable, well-defined roles with clear boundaries You're uncomfortable with ambiguity and rapid change You're not excited about wearing multiple hats You don't enjoy phone conversations You only want remote work: this role is in-person as we grow our US HQ in Austin What We Offer Direct reporting to our Head of Operations as a core part of our Austin office Mentorship in a no-ego startup with direct access to our founders Nate & Christian Competitive salary + equity that could translate into life-changing value as we grow Unlimited growth potential: expand your role through success Opportunities to visit our tech team and founders in Amsterdam The impact of a fast-growing startup About the Team We're a compact, high-performing team led by co-founders Nate and Christian, former Uber executives who launched and scaled product lines globally. Both grew up in dental families and maintain deep industry connections, giving us the insights to build faster and smarter. Our team includes early employees from Uber, Adyen, Yandex, and Google. We're operators and engineers who've built and scaled tech platforms from the ground up. We value people who take ownership without making excuses, who constantly raise the bar, and who lead with empathy by seeing challenges through the eyes of our customers and teammates. Ready to get started? Apply now and help us move the dental industry forward.

Keep Growing with Nutrafol We're a growing company. Everything we do, we do to help people grow into the best version of themselves. As the pioneers of hair wellness, we create clinically tested products for hair growth and provide support for people at every step of their hair journey. Our multi-factorial approach targets key root causes of hair thinning using a patented blend of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation. Keep growing. It's our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow. About You: The ideal candidate is ready to join a rapidly growing team. We are looking for an Operations Associate, who is technically savvy and ready to wear multiple hats. We value strategic thinkers, motivated self-starters with positive attitudes and strong work ethic. You should have superlative organizational and communication skills and a strong eye for quality and detail. We are looking for someone who is very flexible and is willing to work during the weekend. The Operations Associate will work with third-party fulfillment centers, shipping carrier relationships, customer experience, supply chain team and offshore team. This is a full-time role with a Tuesday-Saturday schedule (8:30am to 5:30pm ET) to ensure team coverage and support during peak business needs. Role Responsibilities: DTC: Perform daily fraud-screening on orders flag for secondary verification before releasing. To handle and maintain E-commerce, Fraud, Payment Gateway, and 3PL Systems. (Magento, Kount, Authorize.net and PayPal preferred) Handle all Fulfillment/Shipping issues and work closely with 3PL vendors. Assist and troubleshoot any system issues raised by the customer experience team. Triage any new projects and issues internally before escalating it to the development team. Ensuring that all orders are being fulfilled and tracking is reported to the system in a timely manner. Handle all order errors and returns. Liaising directly with the Card Processing Team for account specifics. Process and submit documentation for chargebacks. Ability to learn and handle the tasks needed for B2B and Retail channels. Responsible for ensuring all orders are fulfilled in a timely manner. Investigate any potential order and system errors General knowledge of handling data Ensuring that all orders are being fulfilled and tracking is reported to the system in a timely manner. B2B: Handle all Fulfillment/Shipping issues and work closely with the fulfillment center. Responsible for ensuring all orders are fulfilled in a timely manner. Review and release orders that are verified orders. Work closely with the Business Services Executive Team for any shipping related issues that the Business Development Manager escalated. Triage any new projects and issues internally before escalating. Investigate any potential order errors, returns and chargebacks. Requirements: Bachelor's degree or equivalent combination of education and experience 2- 5 years experience in operations and hands-on technical experience Knowledge on ecommerce business model (i.e. Fulfillment/Shipping needs, Customer Service, User Experience, business processes, etc.) Experience with Kount, Magento, Shopify, Skubana, or Salesforce is a plus Strong organizational, time management, communication, process orientation and problem-solving skills Some experience in analysis and documentation of functional requirements for ecommerce projects Ability to multi-task that can manage several projects under a tight deadline and accommodate any changes An entrepreneurial spirit with operational skills to ensure self-directed projects and ideas are seen through to execution Ability to interact effectively with internal business teams (Sales, Customer Experience and Marketing, Supply Chain), at different levels of the organization In-state and out-of-state traveling required for on-site audits and 3PL visits A flexible mindset willing to accommodate the potential need for after hours coverage Nutrafol takes into consideration a wide range of factors in final compensation decisions, including but not limited to: skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed range is applicable only to the annual base salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package.Salary Range:$60,000-$65,000 USDPerks & Benefits Fully remote work experience Comprehensive medical, dental, and vision package, including FSA program 401K with employer match Quarterly Bonus Program Flexible PTO Two company-wide wellness breaks every day Free lunch on us every Tuesday and Thursday via Seamless/Grubhub Monthly wellness stipend Monthly internet stipend Monthly cell phone stipend Annual learning & development stipend Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays Free meditation app membership (Headspace) Free Nutrafol subscription Pet insurance discounts and benefits California residents may review our CCPA notice here.

In the U.S., 60% of adults - more than 133 million people - live with at least one chronic condition. These patients need frequent, proactive support to stay healthy, yet our care system isn't built for that level of attention. With rising clinician shortages, strained infrastructure, and reactive care models, patients too often end up in the ER or the hospital when those outcomes could have been prevented. At Cadence, we're building a better system. Our mission is to deliver proactive care to one million seniors by 2030. Our technology and clinical care team extend the reach of primary care providers and support patients every day at home. In partnership with leading health systems, Cadence consistently monitors tens of thousands of patients to improve outcomes, reduce costs, and help patients live longer, healthier lives. About the Role We're looking for an Operations Analyst to support critical workflows across our Clinical Operations organization. You'll play an essential role in ensuring our systems and clinical operations infrastructure run smoothly as our team scales. This role is perfect for someone who thrives in a fast-paced, high-growth environment, is excited to untangle operational complexity, and is motivated by building reliable processes that empower frontline teams to do their best work. What You'll Do Operational Requirements & Knowledge Management Act as a trusted resource for internal teams by validating and responding to questions about various requirements and operational workflows. Maintain and continuously improve knowledge repositories, ensuring guidance is accurate, accessible, and aligned with evolving business needs. Identify patterns in recurring questions, escalate gaps, and partner with leadership on long-term process fixes. Monitor scheduling configurations and escalate discrepancies to ensure accurate coverage and capacity planning. Support modeling and scenario planning related to staffing, licensure changes, and operational adjustments. Clinical Readiness Verify that provider licensure, certifications, and other requirements are accurately reflected across scheduling and operational systems. Support governance of clinical system requirements, helping uphold data quality standards across tools. Support documentation and reporting related to operational readiness and training compliance (e.g. EHR training and access). Assist with schedule balancing across teams as we onboard new clinicians, adjust licensure, or respond to shifts in demand. Cross-Functional & Strategic Support Collaborate with stakeholders across Operations, Clinical, and Product to improve workflows and reduce friction points. Support special projects that enhance operational scalability and provider experience. Develop insights and recommendations based on the questions, issues, and patterns you encounter day-to-day. About You 1-3 years of experience in operations, healthcare operations, systems support, data validation, or a similar function 1 year experience with Google suite, Slack and data analytics platforms (e.g. Metabase, Tableau, Looker) Comfortable working in a high-velocity environment where processes evolve quickly Strong attention to detail paired with the ability to understand how small changes affect large systems Exhibits tenacity in troubleshooting and follows issues through to full resolution Curious, adaptable, and energized by building structure within ambiguity Passionate about driving operational excellence and supporting teams who deliver care. Bachelor's degree in business administration or similar Why This Role Matters The accuracy and reliability of our operational systems are fundamental to delivering great care. Your work ensures our clinicians are able to provide the right care at the right time so that our patients can get the care they need. You'll help build the foundation that allows our clinical teams to work efficiently and confidently as we scale. What you'll get: Cadence recognizes the unique needs of its diverse, distributed workforce and seeks to provide an inclusive work environment for its world-class clinicians and technologists. Autonomy to tackle big, complex problems that matter An opportunity to improve lives every single day A chance to shape a category‑defining company at scale Medical, dental, and vision insurance TelaDoc (virtual primary care) National and local discounts powered by TriNet Remote equipment setup and home office stipend Paid Parental Leave 401K and 401K match Charitable Donation Match program Expected compensation range: $55,000- $60,000 annual base salary Location: Remote We are committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws. Candidates must be willing to comply with all pre-employment drug screening requirements and, where applicable, comply with additional drug screening requirements as a condition of continued employment in accordance with company policy and applicable law. *A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at ********************************** Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.

About the company: ResortPass is redefining what it means to be a hotel guest. We're building a new category in hospitality: day access to luxury hotel experiences from breathtaking pools and private beaches to deluxe spas and wellness recharges so people can escape without an overnight stay. Our marketplace now connects guests with 2,300+ partner hotels and resorts, including Ritz-Carlton, Four Seasons, Marriott Hilton, and more. We've helped millions of people enjoy premium hospitality close to home, making rest more mindful, togetherness more meaningful, and escape more accessible. The result: unforgettable experiences for guests and new revenue streams for partners. Backed by some of the best consumer and growth investors, including CRV, Declaration, Brian Kelly (The Points Guy), WME, FJ Labs, and more, ResortPass is scaling a product people love and creating an entirely new way to experience hospitality. About the role We are currently hiring a new member on our Account Management team! This person will handle many of the manual updates for our team due to system limitations. You will assist the AM team during the busy season and allow them to focus on inventory, pricing and hotel product conversion. This person will not be interacting with the hotels much but assisting with data entry tasks. This is a wonderful opportunity for someone looking for seasonal remote work. Compensation for this May-September contract position will be $25 per hour and your shift will be Monday - Friday. What you'll do Assist in managing hotel accounts, including updating information and resolving issues Perform data entry tasks accurately and efficiently to maintain and update partner records Handle reactive tasks such as responding to client inquiries, providing support, and escalating concerns Collaborate with the account management team to ensure a seamless and high-quality partner experience Assist with ad-hoc projects as assigned to support the overall goals of the account management team Who you are We encourage candidates to apply even if they don't have 100% of the below qualifications. We believe in a holistic approach when evaluating talent for our team and post new roles often, so even if this role isn't quite right, we want to meet you! You have at least 1 year of experience in a customer-facing/data entry role and are driven to find the best solutions and build great relationships An organized multitasker. You have experience efficiently managing multiple online platforms and juggling different tasks in a fast-paced environment while staying detail-oriented An empathetic partner. You're able to adapt and respond to different personalities and corresponding requests with a friendly, positive, and patient personality Communicative. You're clear and concise in your written and verbal communications A problem solver. You're excited by a complex problem and take pride in finding unique and timely solutions A good human being. While building a startup is hard, being a good human being is not. We are creating a culture of people you want to work with. We create incredible experiences for our guests, and want to do the same for our employees This contract position requires use of personal equipment including a computer and internet connection.

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As an Operations Associate, you'll be at the heart of a fast-paced fulfillment center, driving the success of our newest digital lottery courier product, Jackpocket. You'll manage every aspect of the customer lottery ticket order experience, ensuring accuracy and efficiency with each order and redemption. Your role will shape the future of this rapidly growing industry as you keep systems running seamlessly to positively impact the team's success while enhancing the lottery experience for our customers. What you'll do as an Operations Associate Manage and process customer lottery ticket orders and redemptions at our local fulfillment center, ensuring accuracy from start to finish. Keep our systems updated with real-time customer order statuses and tracking information. Streamline and organize workflows to meet daily objectives and hit deadlines. Maintain the smooth operation of printing and scanning equipment, ensuring everything runs flawlessly. Step in to support various operational projects as they arise, contributing to the team's overall success. What you'll bring Flexibility to work a dynamic schedule, including weekends and holidays with a proven track record of reliable attendance. Experience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel. Self-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently. Exceptional customer service, communication, and time management skills. Physical ability to stand and walk frequently and occasionally lift up to 25 lbs, ensuring smooth operations in a fast-moving fulfillment setting. The US base salary range for this full-time position is $15.00 - $19.00 USD, plus bonus, equity, and benefits as applicable. Our salary ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.

JobID: 210690399 JobSchedule: Full time JobShift: Day : Business Management optimizes business performance by helping to drive key initiatives. We act as trusted advisors and counterweight to Business/Group Heads, and are responsible for identifying, escalating, and mitigating business risks. The role of a business manager is dynamic and can vary from business to business, in line with the priorities of the different lines of business. An associate in Business Management would be expected to: * Provide a high level of responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysis * Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques. Create wireframes and mock-ups quickly and iteratively for management presentations, reports, and dashboards * Communicate effectively with key business partners to understand projects and drive next steps * Project manage and deliver key work streams and tasks * Identify key business risks on the platform and drive resolution of mitigating controls * Support audit, regulatory and compliance deliverables; help drive specific action plans and deliverables within the Risk Control Self-Assessment (RCSA) framework * Coordinate team activities and prepare materials for town halls, employee recognition, and strategy working sessions * Collect and maintain internal resources and documentation on collaboration sites, like SharePoint * Participate in collaborative initiatives with team members and global managers, looking for ways to continually simplify, improve, and add value to existing business processes Qualifications * Bachelor's degree in Business, Finance, Economics, or other related area * Prior experience in Business Management or COO role * Proven experience delivering timely, high quality presentations and/or reporting for various projects and stakeholders. Attention to detail is a must with continuous focus on design excellence * Demonstrated ability in dealing with different stakeholder groups and driving the agenda * Excellent communication, organization and project management skills * Ability to articulate and demonstrate thoughtful rationale in design decisions * Intermediate to advanced level ability expected in all MS Office tools (Excel, PowerPoint, Pivot Tables) * Self-motivated, tenacious and able to work with high degree of independence * Excellent written and oral communication skills * Strong time management and prioritization skills

KnowFully Learning Group is growing and is currently in search of a Webinar Operations Associate! KnowFully Learning Group provides comprehensive and engaging continuing education for professionals at all experience levels and support those preparing for certification exams. We service two main industries - Finance/Accounting and Healthcare. Our employees are innovative and passionate about learning. We embrace each other's differences. Through our learning initiatives and teambuilding, we have created a great place to work. If you love what you do and want to work in an environment where hard work is valued, please apply! This position is a technically savvy and customer-centric individual who is responsible for administering live webinars for the learners and providing customer support via phone and live chat. Proficiency in audio/video technology, combined with their strong organizational and communication skills, will play a vital role in delivering top-notch services to customers. Demonstrating a successful track record in administering daily live webinar broadcasts while upholding excellent service standards and ensuring high customer satisfaction. Location: Remote Supervisory Responsibilities: None Duties/Responsibilities: Capture, record, and deliver high quality webinar broadcasts. Troubleshoot technical issues that customers might have when viewing our webinars. Pre-production equipment tests to prevent any issues during live broadcasts and recordings. Handle complaints, provide appropriate solutions, and alternatives within the time limits and follow up to ensure resolution. Assist customers with other support related needs. Follow communication procedures, guidelines, and policies. Available for evening/weekend work when necessary. Other duties and responsibilities as assigned. Required Skills/Abilities: Ability to collaborate and respond quickly. Excellent organizational skills and attention to detail, accuracy, and quality. Excellent communication skills, both written and oral. Excellent time management skills with a proven ability to meet deadlines. Strong Computer / Data Entry Skills - Microsoft Office Proficiency. Problem solving and troubleshooting skills. Continual focus on improvement, innovation, and creative development. Ability to work well independently and as a team. Ability to adapt to the changing needs of the company and department. Ability to portray a cooperative, professional, and positive attitude towards customers, managers, and other co-workers. Ability to function well in a high-paced and at times stressful environment. Ability to multi-task in a flexible environment with minimum supervision Proficient with Microsoft Office Suite or related software. Salary: The starting salary for the Webinar Operations Associate position is competitive and will be commensurate with the candidate's qualifications and experience. The starting hourly pay is $20/hour with the potential for an annual discretionary bonus based on company and individual performance. The final offer will be determined based on factors such as the candidate's skills, education, relevant work experience, and location. The company also offers a comprehensive benefits package, including health insurance, retirement plan, paid time off, and other perks like remote work. The total compensation package will be discussed in the interview process and based on fit for the role and the organization. The company is committed to providing a fair and competitive compensation structure that reflects the value and contributions of its employees. We believe in fostering a work environment that recognizes and rewards excellence, and we are dedicated to attracting and retaining top talent in the industry. Education and Experience: BA/BS College degree; Degrees specifically in TV/Film/Video production, Communications, Computer Science, Audio/Visual, or equivalent work experience preferred. Live Production Experience; Experience in a live production environment, filming, and/or outputting live streaming video. Remote Production Experience; Experience in a remote production environment, filming, and/or outputting live streaming video. Strong Computer Skills: Experience in video/audio editing through the Adobe Suite is a major plus. HTML5 video playback knowledge a plus. Familiarity with CRM systems and practices; Microsoft Dynamics experience preferred. Experience with Webinar/video conferencing technology and using webcams. Knowledgeable in both Microsoft and Apple products. Experience in Customer Service, Technical Support, or related areas with direct customer communication: Phone/Live Chat support experience preferred. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Equal Opportunity Statement: KnowFully Learning Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Full-time Description is required to be in-office in Marietta, GA. No remote opportunities are available. Based in Atlanta, GA, EyeQ Monitoring provides industry-leading security and business intelligence solutions to a variety of business sectors throughout the US. We are seeking a Overnight, Security Operations Center Dispatcher to become an integral part of our team. The selected individual will patrol and secure assigned premises through the use of surveillance technology from our Command Center - identifying key risks to staff and patrons. Here at EyeQ, people matter. Any new team members we bring on have to live and breathe our core values, just like we do. We value trusted partnerships. We believe in the value of transparent, reliable and growing relationships with our team and customers and turn away people and businesses that don't fit. We build to last. We focus on long-term solutions and spend requisite time to ensure our solutions will work the first time. We take the hill. We are excited to take on challenging work, find new solutions and technology frontiers, and attack problems others are scared of; as such, we celebrate failing fast, being transparent, and working with people who we trust to run up those hills with us. We enjoy the journey. We take our customer needs but not ourselves seriously; Our work is a part of our life we want to enjoy unapologetically; We are proud of the mission we are entrusted with and the team we get to serve with every day. Responsibilities: Monitor premises to prevent theft, violence, or infractions of rules Thoroughly examine alarms from sites to verify threats Warn violators of premise rules and regulations Request emergency personnel for high risk situations Requirements: High school diploma or equivalent Fluent in the english language Authorized to work in the United States Available for evening and overnight shifts Accepted candidates will be required to complete an online survey as well as drug and background checks Experience: Call Center Customer Service or Support: 1 year (Preferred) Security or Loss Prevention: 1 year (Preferred) Security guard license (Preferred) Compensation + Benefits: Full-time Health insurance Dental insurance Vision insurance Paid time off Requirements Qualifications: Previous experience in security, law enforcement, or other related fields, preferred Familiarity with security equipment and surveillance technology Ability to handle overnight work requirements Strong attention to detail Full use of neck, arms, back, eyes, etc. to view multiple screens at once and pivot to each quickly Ability to sit stationary for extended periods of time with minimal breaks Ability to type efficiently, quickly and effectively Salary Description Starting at $17.00/hr