Rail operations controller vs dispatch assistant

The differences between rail operations controllers and dispatch assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a rail operations controller and a dispatch assistant. Additionally, a dispatch assistant has an average salary of $35,800, which is higher than the $34,907 average annual salary of a rail operations controller.

The top three skills for a rail operations controller include direct supervision, customer service and . The most important skills for a dispatch assistant are data entry, customer service, and emergency calls.

Rail operations controller vs dispatch assistant overview

	Rail Operations Controller	Dispatch Assistant
Yearly salary	$34,907	$35,800
Hourly rate	$16.78	$17.21
Growth rate	4%	4%
Number of jobs	73,688	3,581
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 31%
Average age	43	43
Years of experience	2	2

Rail operations controller vs dispatch assistant salary

Rail operations controllers and dispatch assistants have different pay scales, as shown below.

	Rail Operations Controller	Dispatch Assistant
Average salary	$34,907	$35,800
Salary range	Between $23,000 And $52,000	Between $26,000 And $48,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between rail operations controller and dispatch assistant education

There are a few differences between a rail operations controller and a dispatch assistant in terms of educational background:

	Rail Operations Controller	Dispatch Assistant
Most common degree	Bachelor's Degree, 56%	Bachelor's Degree, 31%
Most common major	Business	Business
Most common college	-	-

Rail operations controller vs dispatch assistant demographics

Here are the differences between rail operations controllers' and dispatch assistants' demographics:

	Rail Operations Controller	Dispatch Assistant
Average age	43	43
Gender ratio	Male, 77.8% Female, 22.2%	Male, 32.5% Female, 67.5%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between rail operations controller and dispatch assistant duties and responsibilities

Rail operations controller example responsibilities.

Manage SharePoint database and spreadsheet for coverage opinion bills.
Reconcile and analyze a multitude of reports in updating revenue-reporting process within Salesforce in order to implement an accurate billing process.
Help support project development by creating documents, spreadsheets, PowerPoint presentations, and informational packets about Wisconsin educational opportunities.

Dispatch assistant example responsibilities.

Manage delivery confirmations, travel expenses and mileage ensuring accurate payroll reporting.
Monitor daily operations of all drivers; GPS tracking.
Track drivers on GPS and dispatch drivers to pick up shipments.
Cost, eta, pricing, type of vehicle need etc) by way of Inbound/Outbound calls.
Assist the dispatcher with paperwork, directing phone calls to designate drivers, sorting /verifying call/service logs for each drivers payroll
Work with customers to generate on-line registration of warranties associate with HVAC equipment installation orders.

Rail operations controller vs dispatch assistant skills

Common rail operations controller skills

Direct Supervision, 59%
Customer Service, 41%

Common dispatch assistant skills

Data Entry, 23%
Customer Service, 18%
Emergency Calls, 10%
Payroll, 6%
LTL, 5%
CAD, 3%

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Rail Operations Controller
Rail Operations Controller vs Dispatch Assistant

Updated January 8, 2025

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