Rail operations controller vs transportation dispatcher

The differences between rail operations controllers and transportation dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a rail operations controller and a transportation dispatcher. Additionally, a transportation dispatcher has an average salary of $36,218, which is higher than the $34,907 average annual salary of a rail operations controller.

The top three skills for a rail operations controller include direct supervision, customer service and . The most important skills for a transportation dispatcher are customer service, patients, and data entry.

Rail operations controller vs transportation dispatcher overview

	Rail Operations Controller	Transportation Dispatcher
Yearly salary	$34,907	$36,218
Hourly rate	$16.78	$17.41
Growth rate	4%	-8%
Number of jobs	73,688	12,205
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 56%	High School Diploma, 31%
Average age	43	43
Years of experience	2	2

Rail operations controller vs transportation dispatcher salary

Rail operations controllers and transportation dispatchers have different pay scales, as shown below.

	Rail Operations Controller	Transportation Dispatcher
Average salary	$34,907	$36,218
Salary range	Between $23,000 And $52,000	Between $28,000 And $46,000
Highest paying City	-	Paramus, NJ
Highest paying state	-	Alaska
Best paying company	-	Northrop Grumman
Best paying industry	-	Manufacturing

Differences between rail operations controller and transportation dispatcher education

There are a few differences between a rail operations controller and a transportation dispatcher in terms of educational background:

	Rail Operations Controller	Transportation Dispatcher
Most common degree	Bachelor's Degree, 56%	High School Diploma, 31%
Most common major	Business	Business
Most common college	-	-

Rail operations controller vs transportation dispatcher demographics

Here are the differences between rail operations controllers' and transportation dispatchers' demographics:

	Rail Operations Controller	Transportation Dispatcher
Average age	43	43
Gender ratio	Male, 77.8% Female, 22.2%	Male, 45.9% Female, 54.1%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between rail operations controller and transportation dispatcher duties and responsibilities

Rail operations controller example responsibilities.

Manage SharePoint database and spreadsheet for coverage opinion bills.
Reconcile and analyze a multitude of reports in updating revenue-reporting process within Salesforce in order to implement an accurate billing process.
Help support project development by creating documents, spreadsheets, PowerPoint presentations, and informational packets about Wisconsin educational opportunities.

Transportation dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Monitor and report various GPS routes, road and weather conditions.
Work with different lines of accounting (LOA) for DTS and PCS transactions.
Keep track of all drivers on the road and delivery times and departure times through GPS tracking.
Schedule and coordinate HVAC technician's daily activities, part requisitions, and deliver detail customer information for technicians.
Determine the nature of the call and deploy the proper medical units and equipment need within the contracted eta time standards.

Rail operations controller vs transportation dispatcher skills

Common rail operations controller skills

Direct Supervision, 59%
Customer Service, 41%

Common transportation dispatcher skills

Customer Service, 33%
Patients, 17%
Data Entry, 9%
Patient Care, 6%
Patient Transport, 5%
CPR, 4%

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Rail Operations Controller
Rail Operations Controller vs Transportation Dispatcher

Updated January 8, 2025

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