Event Tech Support Specialist
Rainfocus job in Orem, UT
RainFocus, one of the most innovative software companies, is in search of an exceptional Event Tech Support Specialist. RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting.
About the Role
As a team member of the RainFocus client success organization, the Event Tech Support Specialist ("TS") will learn the ins-and-outs of the event delivery process and how the technology works. This role is essential in providing the technical know-how for events around the world. This position will work an adjusted schedule of Thursday - Monday in order to support our events that generally require support over the weekend. As a member of the event delivery team, the TS will work from the RainFocus warehouse and become the knowledge expert on RainFocus onsite technology. This includes: Windows and Mac imaging, badge pinter troubleshooting and maintenance, providing QA for new feature rollouts, and most importantly, providing remote support to our teams around the world with onsite events.
The ideal candidate has a strong desire to learn about new technology and love to "tinker" with hardware. This person needs to be able to think outside of the box in order to solve complex issues. This individual needs to be able to communicate both in-person and digitally to teammates, clients, and contractors. This candidate must be a positive team player. The ideal candidate will face challenges with a desire to be the go-to person to provide a solution.
Essential Responsibilities
* Hardware Support
Setup, imaging, troubleshooting Windows and Mac machines Troubleshooting badge printers Managing MDM service for 6000 phones Testing new hardware and resources
IT Helpdesk Support
Not a traditional IT help desk role Weekends will be on-call support for onsite events Supporting hardware, software, and logistical issues
Communication
Working with internal team members to prepare for and support ongoing events Communicate with clients to describe technical details about the hardware we utilize Gathering details to troubleshoot issues efficiently and without confusion for the staff onsite
Organization
Maintaining the RainFocus hardware by routinely doing checks and cleanings Tracking inventory issues and documenting the processes related to fixing Providing step-by-step instructions on how to use the RainFocus equipment
Training
Be the "face" of the training videos used to keep our onsite staff currently on how to fix common onsite issues Train the internal teams on best practices
Required Experience/Skills
* 1+ years experience with IT help desk or similar
* Ability to travel to events anywhere in the country or world when needed - 10-15% travel expected, valid passport required
* Collaboration on creation of processes to acquire requirements for live event execution
* Create and maintain training materials
* Assist in training new hires and contractors
* Represent product needs for the event delivery team in appropriate product development meetings
Personal Characteristics
* The best candidates for this position will have a strong chemistry and culture fit within RainFocus. Applicants need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include:
Ability to creatively solve complex problems Friendly and outgoing, but assertive when necessary Willing to go the extra mile in support of reasonable client requests Team-player with a service-oriented mindset Self-motivated, thrives in fast-paced environments Proactive, relentless learner Excited by and eager to take on new challenges and opportunities Strong communicator with ability to be self-guided
Success Measures
* Fully onboarded and productive within 60 days
* Client satisfaction
* Provide event weekend support without escalation
Location/Travel
* This position will require working full time from our warehouse in Orem, Utah. Remote work is not available.
Why work at RainFocus?
At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Event Tech Support Specialist
Rainfocus job in Orem, UT
Job DescriptionRainFocus, one of the most innovative software companies, is in search of an exceptional Event Tech Support Specialist. About RainFocusRainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting.
About the RoleAs a team member of the RainFocus client success organization, the Event Tech Support Specialist (“TS”) will learn the ins-and-outs of the event delivery process and how the technology works. This role is essential in providing the technical know-how for events around the world. This position will work an adjusted schedule of Thursday - Monday in order to support our events that generally require support over the weekend. As a member of the event delivery team, the TS will work from the RainFocus warehouse and become the knowledge expert on RainFocus onsite technology. This includes: Windows and Mac imaging, badge pinter troubleshooting and maintenance, providing QA for new feature rollouts, and most importantly, providing remote support to our teams around the world with onsite events.
The ideal candidate has a strong desire to learn about new technology and love to “tinker” with hardware. This person needs to be able to think outside of the box in order to solve complex issues. This individual needs to be able to communicate both in-person and digitally to teammates, clients, and contractors. This candidate must be a positive team player. The ideal candidate will face challenges with a desire to be the go-to person to provide a solution. Essential Responsibilities
Hardware Support
Setup, imaging, troubleshooting Windows and Mac machines
Troubleshooting badge printers
Managing MDM service for 6000 phones
Testing new hardware and resources
IT Helpdesk Support
Not a traditional IT help desk role
Weekends will be on-call support for onsite events
Supporting hardware, software, and logistical issues
Communication
Working with internal team members to prepare for and support ongoing events
Communicate with clients to describe technical details about the hardware we utilize
Gathering details to troubleshoot issues efficiently and without confusion for the staff onsite
Organization
Maintaining the RainFocus hardware by routinely doing checks and cleanings
Tracking inventory issues and documenting the processes related to fixing
Providing step-by-step instructions on how to use the RainFocus equipment
Training
Be the “face” of the training videos used to keep our onsite staff currently on how to fix common onsite issues
Train the internal teams on best practices
Required Experience/Skills
1+ years experience with IT help desk or similar
Ability to travel to events anywhere in the country or world when needed - 10-15% travel expected, valid passport required
Collaboration on creation of processes to acquire requirements for live event execution
Create and maintain training materials
Assist in training new hires and contractors
Represent product needs for the event delivery team in appropriate product development meetings
Personal Characteristics
The best candidates for this position will have a strong chemistry and culture fit within RainFocus. Applicants need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include:
Ability to creatively solve complex problems
Friendly and outgoing, but assertive when necessary
Willing to go the extra mile in support of reasonable client requests
Team-player with a service-oriented mindset
Self-motivated, thrives in fast-paced environments
Proactive, relentless learner
Excited by and eager to take on new challenges and opportunities
Strong communicator with ability to be self-guided
Success Measures
Fully onboarded and productive within 60 days
Client satisfaction
Provide event weekend support without escalation
Location/Travel
This position will require working full time from our warehouse in Orem, Utah. Remote work is not available.
Why work at RainFocus?At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today!
We need more talented, hard-working, fun-loving team members just like yourself!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Territory Sales Representative
North Salt Lake, UT job
Job Type Full-time Description
Base Pay + Weekly Bonuses + Unlimited Commission + Benefits! (No Experience Needed - Full-Time)
Are you financially happy in your current role? Does your current position have opportunities for growth and a rewarding career? If you need to make more money and have a pathway to career advancement, then Erie Home is just the opportunity you've been looking for!
As an Erie Home Territory Sales Representative, you are a trusted consultant and the face of our premium brand. You will use your expertise to educate homeowners on our roofing solutions, showing them exactly how we solve their most pressing challenges.
What You'll Be Doing :
Generate Leads: Walk designated neighborhoods and engage prospective customers.
Educate & Consult: Introduce homeowners to Erie Home's solutions and schedule them for a free, no-obligation estimate with our Outside Sales team.
Represent the Best: Ensure all potential customers have an exceptional experience, reflecting the high quality and professional standards of Erie Home.
Hit Goals: Achieve individual and team goals each week and get paid well for it!
(Transportation provided for neighborhood
routes.)
What's in It for You:
Unlimited Earnings: Steady base hourly wage, uncapped commissions, and weekly bonuses.
Weekly Pay on Fridays!
Full Benefits: Medical, dental, vision, life insurance, 401(k) with company match, and PTO.
Rapid Growth: Clear path for career advancement opportunities.
Rewarding Environment: Fun contests, incentives, and a competitive atmosphere.
Schedule
Full-Time: Monday-Thursday, 11 AM-8 PM
Saturday: 10 AM-4 PM (Some Fridays may rotate with Saturdays)
Requirements
Highly motivated, competitive, and goal-oriented mindset.
Friendly, outgoing personality-not shy about starting conversations.
Strong work ethic and ability to work outdoors daily in various elements (extended walking/standing required).
Must be a quick learner, open to coaching, and possess a positive, resilient attitude.
Reliable transportation to and from the office.
High school diploma or equivalent (18+ years of age).
About Erie Home:
Erie Home has been a trusted name in the home improvement industry since the 1970s. Today, we're proud to be the #1 residential roofing company in America, with over 100 offices nationwide. We're expanding fast, and we want passionate, driven individuals to grow with us!
If you're eager to work hard, earn big, and grow quickly in a high-energy environment, this is the opportunity for you. Apply now - we're hiring immediately!
Erie Home is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, military service, or any other protected class. If you need
a reasonable
accommodation due to a disability, please contact Human Resources with your request and contact information.
Salary Description $600.00- $1,000.00 a week
Hair Stylist - Searcy Race Street
Searcy, AR job
Join a locally owned Great Clips salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!
Calling All Stylists! Quo Clips LLC owns/operates 7 Great Clips salons in Central Ar (Russellville, Conway Commons, Chenal Commons and Riverdale Center in LR, Searcy, Hot Springs, Jacksonville.
Do you love making money and making clients satisfied? Contact us today! Starting pay $15.00 with wages, bonuses,and comm of over $23 / hour + (ave $40K - $50K / year)
Full and Part time positions available with flexible scheduling, paid training, paid holidays, PTO, Healthcare, Dental, Vision, and 401k.
Bring Your Skills and We'll Provide*:
A steady flow of customers - no current clientele required
Guaranteed hourly wages and tips
Flexible scheduling that fits your needs (full-time and part-time shifts may be available)
Opportunities to sharpen your shear…err we mean skills, with award-winning technical training and ongoing education
Potential career advancement opportunities to help you achieve your unique career goals. Want to be a salon manager, trainer, or part of an artistic design team? You can make that happen.
The ability for you to make an impact in your community
The recognition you deserve for a job well done
*Additional benefits vary by salon location.
Hair Stylist/Barber Qualifications:
Cosmetology License and/or Barber License (licensing requirements vary by state/province)
The passion to build genuine connections with customers and provide GREAT haircuts
The desire to deliver a consistent Great Clips brand experience (don't worry, training is provided)
The ability to work with teammates to develop a supportive and positive salon vibe
Put your passion and skills to use in a rewarding position with a Great Clips salon team. JOIN THE TEAM TODAY!
Auto-ApplyCustomer Service & Documentation Operations Representative (Remote)
Remote or Stone Mountain, GA job
We are currently looking for responsible and detail-focused individuals to join our remote team as Customer Service & Documentation Operations Representatives. This work-from-home position supports daily business operations by assisting customers and maintaining accurate documentation within internal systems. The role is well suited for individuals who are organized, reliable, and comfortable working independently while following clear guidelines.
In this role, you will communicate with customers through inbound phone calls and written communication channels such as email or internal messaging platforms. Your primary responsibility will be to respond to general inquiries, provide basic assistance, and ensure customers receive accurate and clear information. A professional, respectful, and patient communication style is required, as you will represent the company during every interaction. All customer interactions must be recorded accurately to support internal tracking and service quality.
Alongside customer service duties, you will perform documentation and records entry tasks. These responsibilities include entering information into internal databases, reviewing documents for accuracy and completeness, updating existing records, and organizing digital files. Attention to detail is critical, as the information you process supports internal workflows, reporting, and operational decision-making.
This position involves routine and structured tasks that require focus and consistency. Training materials, written procedures, and quality standards will be provided during onboarding to help you understand systems and expectations. Although the role is remote, regular communication with supervisors and team members will take place through online tools to ensure alignment and support.
Applicants must have access to a reliable internet connection, a personal computer or laptop, and a quiet workspace suitable for professional communication. Basic computer skills are required, including familiarity with email, spreadsheets, and web-based systems. Strong time management skills and dependability are essential to meet assigned schedules and deadlines.
Previous experience in customer service, administrative support, or documentation roles is helpful but not required. Entry-level candidates who demonstrate a positive attitude, attention to detail, and willingness to learn are encouraged to apply. Training and ongoing support will be provided to help new team members succeed.
Work schedules may be part-time or full-time depending on operational needs. Compensation and schedule details will be discussed clearly during the interview process. This position does not require any application fees, equipment purchases, or upfront payments.
Email Marketing Manager
Alpine, UT job
Job Title: Email Marketing Manager
Onsite Requirements:
Email marketing experience utilizing Marketo
Project management or product management experience with B2B ideally
Proficient in modern marketing automation platforms (Inflection, Marketo, Braze, Customer.io, etc)
Job Description:
We are looking for a skilled Email Marketing Manager to support our campaign and newsletter programs for both prospects and customers.
This is an indefinite contract role at approximately 40 hours per week.
You'll take the lead on coordinating, building, testing, and launching email blasts, while also contributing to broader lifecycle initiatives as needed.
Strong project management, clear communication, and disciplined email calendar coordination are essential to ensuring accurate targeting, smooth cross-team collaboration, and on-time delivery.
What You'll Do:
Build and deploy campaign and newsletter emails targeting prospects and customers.
Partner with design, campaigns, and analytics teams to deliver timely, high-quality sends.
Manage the email calendar, coordinate timelines, and ensure smooth cross-functional handoffs.
Create and refine emails, with the ability to adjust HTML/CSS when needed.
Manage segmentation and list pulls to ensure accurate targeting.
Track performance metrics (open, click, conversion) and provide clear reporting.
Conduct basic A/B testing and recommend improvements to increase engagement and performance.
Maintain compliance with email best practices and regulations (CAN-SPAM, GDPR).
Contribute to lifecycle or nurturing flows when capacity allows.
Required Qualifications:
3+ years of hands-on email marketing experience, ideally in a B2B or SaaS setting.
Proficiency with modern marketing automation platforms (experience with tools such as Inflection, Marketo, Customer.io, Braze, etc.).
Demonstrated ability to build, QA, and deploy emails end-to-end.
HTML/CSS skills sufficient to edit and troubleshoot email code.
Strong project management and ability to manage multiple sends, calendars, and deadlines.
Comfortable working cross-functionally and operating independently as a contractor.
Solid analytical skills and familiarity with email performance reporting.
Preferred Qualifications:
Experience designing or collaborating on email templates in Figma.
Understanding of deliverability, accessibility, and email design best practices.
Exposure to lifecycle, onboarding, or nurture program development.
**3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply.
This position requires candidates to be eligible to work in the United States, directly for an employer, without sponsorship now or anytime in the future**
Member Services Associate
Lehi, UT job
Job Title: Member Advocate
Hybrid: On-site Monday/Tuesday, remote the rest of the week
Job Type: 3 Months (Possibility of being Permanent)
Pay Rate: 19.35/hr on W2
Shift: 30 hours/Week
Training Hours: 10-3 pm MST
After training house: 30 hours a week between 9-4 (to be assigned at offer)
Benefits: $500 completion bonus upon succesfully finishing your contract
JOB RESPONSIBILITIES:
Get an introduction into health insurance, benefits, and network plans to support tier 1 member questions and support.
Connect with members via phone and email to address and resolve a variety of member inquiries to help people understand, navigate, and pay for healthcare
Support and cultivate an office culture that aligns with Collective Health values and incorporates the outstanding aspects of the team
Reporting to a Team Lead, this will be an essential role to our client.
Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
Solution Consultant (Remote)
Rainfocus job in Lehi, UT or remote
RainFocus, one of the most innovative software companies, is in search of an exceptional Solution Consultant. About RainFocusRainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting.
About the RoleAs a team member of the RainFocus Client Success organization, the Solution Consultant (“SC”) is critical to driving post-sale client implementations at RainFocus. As a member of a team, the SC is responsible for working alongside Solution Architect to consult on platform configuration best practices, drive requirements, design and configure solutions and educate our clients on the implemented RainFocus toolset.
We need collaborative, energetic team members who are capable of becoming experts in RainFocus products, industry best practices, and who work well within small, focused teams. Solution Consultants are thought leaders within the Client Success organization and often assume additional responsibilities to mentor, train and build the consulting skill set with their peers. Responsibilities
Technical
Become an expert in RainFocus platform
Train client admins on the RainFocus tools and processes as necessary
Configure the RainFocus platform
Analysis / Business Acumen
Work with clients to identify business requirements and workflows
Facilitate holistic system design and architecture workshops
Identify platform configuration requirements
Identify and mitigate risks to achieve implementation success
Domain / Industry Knowledge
Follow best practices for implementing RainFocus products
Consult with clients on new ideas and best practices
Communication
Document requirements, solution designs and testing plans
Provide regular updates on milestones and tasks to project managers
Provide project managers with level of effort estimates
Communicate issues and risks to project managers and leadership
Leads solution project calls and demos with clients
Organization
Balance priorities across multiple assignments
Thoroughly track tasks and complete all assignments on time
Contribute to implementation tools, processes and templates
Qualifications
Software implementation experience (2-7+ years for Solution Consultants; 7+ years for Sr. Solution Consultants).
SaaS solutions delivery through platform configuration, not custom development.
Experience implementing SaaS platforms for Enterprise level clients, including gathering and documenting complex requirements, configurations, and integrations.
Proven success in creating efficiencies through process design, including outlining and measuring adoption, both internal and client-facing.
Ability to think strategically to ensure solution supports business goals
Proven track record in delivering innovative and creative solutions
Ability to work independently, problem-solve, improvise
Perform consistently under pressure
Superior communication skills, both written and verbal
Team players only
HTML, CSS, SQL, JSON optional but preferred
Must be able to travel domestically or internationally up to 20%
Personal Characteristics
The best candidates for this position will need to have strong chemistry and a culture fit within RainFocus. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include:
Ability to creatively solve complex problems
Friendly and outgoing, but assertive when necessary
Willing to go the extra mile in support of reasonable client requests
Team-player with a service-oriented mindset
Self-motivated, thrives in fast-paced environments
Proactive, relentless learner
Excited by and eager to take on new challenges and opportunities
Strong communicator with ability to be self-guided
Embraces change
Why work at RainFocus?At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today!
We need more talented, hard-working, fun-loving team members just like yourself!
Auto-ApplyHair Stylist - Boardwalk Plaza
Searcy, AR job
Join a locally owned Great Clips salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!
Great Clips Hair Salon is now hiring Stylist for: SEARCY Locations (Boardwalk Plaza)
Great Clips is excited to roll out its brand new Next Gen pay structure:
Base pay at $13/hr (earning up to $25+/hr)
Stylist can average from $40K-$50K per year
Full Time and Part Time positions are available
Great Clips is a family run business.
Bring Your Skills and We'll Provide*:
A steady flow of customers - no current clientele required
Guaranteed hourly wages and tips
Flexible scheduling that fits your needs (full-time and part-time shifts may be available)
Opportunities to sharpen your shear…err we mean skills, with award-winning technical training and ongoing education
Potential career advancement opportunities to help you achieve your unique career goals. Want to be a salon manager, trainer, or part of an artistic design team? You can make that happen.
The ability for you to make an impact in your community
The recognition you deserve for a job well done
*Additional benefits vary by salon location.
Hair Stylist/Barber Qualifications:
Cosmetology License and/or Barber License (licensing requirements vary by state/province)
The passion to build genuine connections with customers and provide GREAT haircuts
The desire to deliver a consistent Great Clips brand experience (don't worry, training is provided)
The ability to work with teammates to develop a supportive and positive salon vibe
Put your passion and skills to use in a rewarding position with a Great Clips salon team. JOIN THE TEAM TODAY!
Auto-ApplyProject Manager (Morning Shift - Remote)
Rainfocus job in Lehi, UT or remote
RainFocus, one of the most innovative software companies, is in search of an exceptional Project Manager. About RainFocusRainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting.
About the RoleStrong project management is a key element of client success at RainFocus. Our project managers are given the autonomy, authority and responsibility of owning and driving project execution and value creation for our clients.
The Project Manager is a member of our client services team and works closely with clients and internal teams to deploy RainFocus software in support of their event lifecycle. This role plans and drives project implementation; identifies and manages project scope, goals and deliverables; defines tasks and required resources; and disentangles escalations to ensure achievement of project timelines and positive client outcomes.
This remote role can be located anywhere in the United States of America. Total travel could be up to 20% average 5-7 days in a row. The nature of the travel is being onsite at client events, which may include weekends. Travel may also include post-conference meetings or other client-driven meetings. However, this role will be needed to work 6:00 a.m. - 3:00 p.m. EST.How You Will Contribute
Planning
Align with clients on key project milestones
Build and maintain project plans[1]
Identify and manage dependencies, risks and priorities
Coordinate multiple work streams to remove obstacles
Participate in pre-sales planning as a member of client account teams
Identify and engage appropriate resources across client and RainFocus teams
Communications
Document project activities and status
Communicate formal weekly status to client & RainFocus stakeholders o Communicate with event steering teams and executive-level committees
Co-facilitate workshops with clients and solution consultants and architects to define configuration requirements and capture action plans
Solicit feedback from clients and team members to drive prioritization
Coordinate post-event reviews between client and RainFocus account team
Surface decision points and escalations to stakeholders to remove obstacles
Change management
Provide change management support for first-year event clients
Ensure necessary training is provided to clients and partners to ensure effective adoption of new processes and technology
Identify impacts to the necessary roles or responsibilities within client teams and escalate resource constraints where needed
Project controls
Manage expectations, scope and priorities of implementation
Ensure that all project artifacts are captured and maintained
Monitor and manage project financial performance against targets
Manage and present change orders for customers to identify tasks and deliverables outside of the original scope of work project plans
Qualifications
4+ years project management experience including skills in software implementation, schedule, cost, and risk management
Ability to utilize various project management tools to coordinate and manage complex projects
Strong written and verbal communication skills
Excellent interpersonal, organizational, analytical, and follow-up skills
Working knowledge of Google and Microsoft Office suite and familiarity with Smartsheet
Highly self-motivated, autonomous self-starter with excellent follow-through, and takes ownership
Strong technology acumen and a love of researching new solutions to enhance the event experience and improve event operations
Experience working in a consulting environment or client-facing role
Experience designing large-scale complex solutions without losing sight of the details
Highly detail oriented with proven ability to document systems and processes
Must be able to work 6:00 a.m. - 3:00 p.m. EST.
Preferred Qualifications
Event industry experience a plus
PMP certification a plus
Solution-oriented, positive, patient, and persistent in the face of technical and organizational challenges
Ability to take initiative
Challenger mentality with the ability to drive client discussions ● Ability to organize ambiguous ideas into concrete deliverables
Able to prioritize competing deadlines
Determined, strong and organized leader
Team-player
Self-motivated
Location/TravelThis remote role can be located anywhere in the United States of America. Total travel could be up to 20%. The nature of the travel is being onsite at client events, which may include weekends, as well as postmortem and client-driven meetings.
Why work at RainFocus?At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today!
We need more talented, hard-working, fun-loving team members just like yourself!
Auto-ApplyClient Care Analyst - International (Remote)
Rainfocus job in Manila, AR or remote
RainFocus, one of the most innovative software companies, is in search of an exceptional Client Care Analyst. RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting.
About the Role:
The Client Care Analyst is a frontline support engineer and provides technical assistance to our customers' technical support. Our solution utilizes complex technologies and may require deep technical knowledge and excellent problem-solving skills to resolve.
You will provide professional business-to-business customer service, with an awareness of the critical nature of these solutions to our customers who are using them. Using best practices in troubleshooting, communication, and problem resolution, you will ensure that any reported problems, as well as issues that you anticipate, are resolved in an efficient and effective manner. These interactions must leave customers feeling impressed with how smoothly concerns are addressed when they encounter problems with our software.
You will work closely with other colleagues across the company to collaborate on behalf of the customer and will accelerate issues toward timely resolution and provide the customer with timely and complete communication along the way.
Essential Responsibilities:
* Inbound tickets - Review incoming support requests and evaluate risk, impact, and severity
* Develop subject matter expertise in our technology
* Provide technical support to clients via, cases and chat
* Demonstrate professional, assertive, articulate, and friendly verbal and written communication in all aspects of your work while building confidence among all customers and stakeholders
* Ability to actively listen, ask relevant questions and challenge clients appropriately
* Maintain ownership and communication responsibility for each assigned case from initial report through resolution, even when others are engaged to achieve resolution
* Provide timely, articulate, effective and substantive updates via our case management system, ensuring that all details of casework are captured into case notes for each incident. Ensure that these details are given to the customer in regular cadence throughout the resolution process
* Ensure that each case that you own is progressing according to the response and resolution targets as specified in our Service Level Agreements (SLA)
* Effectively listen to all customer communications, identifying and logging all issues that are expressed. Ensure that all issues are resolved, including those that are regarding the process, general concerns, chronic or systemic in nature
* Create useful knowledge content and update existing knowledge base articles
* Develop and maintain consistent performance on all key performance indicators
* Avoid escalation through proper communication and by engaging proper resources before the customer becomes frustrated and asks for escalation
* While a consistent work schedule is a norm, the ability to work a flexible schedule and provide on-call services may be required
* Client Care is open 24/7,shifts may vary.
Required Skills/Experience:
* 1.5 years in a technical support type role
* Strong written and verbal communication skills
* Excellent professional, written, and verbal communication skills with the ability to capture all details in written form fluidly during conversations.
* Communication is assertive, articulate, and friendly while building confidence across all stakeholders you work with
* CRM software such as Salesforce
* Self-motivated and autonomous. Takes ownership of their work.
* Experience working in a consulting environment or client-facing role
* Ability to excel in a fast-paced, agile environment with assertiveness, critical thinking, and strong problem-solving skills
* Solution-oriented, positive, patient, and persistent in the face of technical and organizational challenges
* Ability to utilize, create and update knowledge base resources in the course of your work
* Time management skills that allow you to work in a highly influential manner in an interrupt-driven environment. Ability to multi-task and maintain professional composure during stressful situations, prioritizing your activities appropriately
* Detail oriented with proven ability to document systems and processes
Personal Characteristics:
* The best candidates for this position will have a strong alignment to the RainFocus core values and naturally seek to embody these values in daily interactions. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include:
Ability to take initiative to complete workload while also improving internal and external experiences Ability to translate ambiguous ideas into concrete deliverables Able to prioritize competing deadlines Determined to succeed, quickly adapts to change Team-player Self-starter Strong communicator
Success Measures
* Maintains Client Satisfaction rating of 90% or higher based on client surveys
* Adhere to Client Care First Response, Update, and Service Levels
* Average Resolution Time
* Time to First Response
* Average Handle Time
* Leveraging of Online Help Center content
Location
This remote role can be located anywhere in the Philippines.
Why work at RainFocus?
At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Business Intelligence Analyst (Remote)
Rainfocus job in Lehi, UT or remote
RainFocus, one of the most innovative software companies, is in search of an exceptional BI Intelligence Analyst. About RainFocusRainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting.
About the role RainFocus is looking for a Business Intelligence Analyst who loves the power of insightful data to join our team. As a Business Intelligence Analyst, you will play a critical role in assisting our clients to understand the health of their events and to help inform their business decisions. You will do this by becoming a master of our data and utilizing your skill in SQL to create effective and insightful reports and dashboards. You'll be on the front lines of the data needs of our clients, so we will look to your expertise to help guide product direction as well. This role is fast paced and requires someone who can manage multiple projects simultaneously and maintain excellent communication.Responsibilities:
Develop innovative solutions when consulting with clients on their analytical/reporting needs
Use your knowledge of SQL to provide custom analysis support through reports and dashboards
Create effective dashboards with helpful visualizations and KPIs
Communicate professionally and timely with clients and internal team members on the status of analysis projects
Prioritize and manage expectations of projects while handling many at once
Be willing to dig into the data to find the source of data discrepancies and holes
Approach work with an innovative mindset, always looking for improvements and new ways of doing things
Seek to understand the underlying business need behind requests, striving to be a partner in analysis projects instead of just blindly doing
Offer suggestions to enhance the core BI product offering
Qualifications:
Proven experience in writing SQL queries to extract data
Experienced with visualization tools such as Tableau, Power BI, etc
Strong interpersonal skills such as communication, empathy, negotiation, teamwork and a positive attitude
Demonstrated ability to handle multiple projects, prioritize responsibilities and work efficiently in a fast-paced environment
Is strong in analytics with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Has a unique talent for translating user requirements into actionable deliverables
An eagerness to learn and help
Proficiency with Microsoft Excel
BS in Mathematics, Economics, Computer Science, Information Management or Statistics (preferred but not required)
Bonus Skills:
Has knowledge of statistics and experience using statistical packages for analyzing large datasets (R, Python, SAS etc.)
Understanding of dimensional modeling, database architecture/warehousing, and/or other programming languages
Experience working with marketers, software developers, and business analysts
Personal Characteristics:
The best candidates for this position will need to have strong chemistry and a culture fit within RainFocus. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include:
Team-player
Self-motivated
Strong Communicator
Why work at RainFocus?At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today!
We need more talented, hard-working, fun-loving team members just like yourself!
Auto-ApplyCustomer Service Representative
Lehi, UT job
Customer Service Professional
Pay: $19/hour
What You'll Do:
Gain foundational knowledge of health insurance, benefits, and network plans to support Tier 1 member inquiries.
Communicate with members via phone and email to resolve a variety of questions related to healthcare navigation and payment.
Contribute to a positive and collaborative team culture aligned with company values.
Report directly to a Team Lead in a role that plays a key part in member experience.
What You Bring:
A strong desire to help others and a resilient mindset that fosters empathy in every interaction.
Excellent written and verbal communication skills to manage complex member inquiries.
Ability to thrive in a fast-paced, high-volume environment while delivering personalized service.
Quick adaptability to new software and processes; tech-savvy and detail-oriented.
Composure and compassion when handling multiple tasks simultaneously.
Preferred Qualifications:
1+ years of experience in a fast-paced work setting.
1+ years in a customer-facing role.
Integration Specialist (Remote)
Rainfocus job in Lehi, UT or remote
RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is in search of an exceptional Integration Specialist. About RainFocusRainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting. About the RoleAn Integration Specialist is responsible for the implementation of the integration product. Integrations can either use our API's to extract data from RainFocus' platform or the customer's may have their own API's to send us data. The integrations may include data transfers with third party vendors such as Zoom and other media platforms. Integrations Specialists will also support Single Sign On through client's web sites.Primary Duties and Responsibilities
As part of the Global Integration Team, you will work with a variety of members including implementation teams and the integration team to provide delivery and support of integration requirements for the RainFocus Products.
Ability to communicate clearly to peers and clients
Work closely with Project Managers and Solution Consultants, communicating and understanding goals required to complete required tasks on time and budget
Work closely with Project Managers and Solution Consultants, communicating and understanding goals required to complete required tasks on time and budget
Ability to assess, design, and develop integration meeting customer requirements
Ability to assist Services teams with integration discovery and scoping
Must be comfortable working within a cloud-based environment Lead internal and external meetings with customers and vendors
Manage integration timelines including but not limited to notifying clients of changes to task dates or assigned resources
Lead requirements sessions to discover integration needs, architect integrations and complete the integration build.
Provide direct technical client support
Creation of design documents, test cases & unit testing
Document integration elements prior to transitioning the integration to support
Available for After Hours Support, when needed
Required Skills & Experience
1+ year of experience working with enterprise clients
2+ years of experience working with REST API's and familiar with JSON1
3 years of experience in a Professional Services consulting environment
Experience with Integrations with Salesforce and Adobe Analytics
Familiarity with API tools such as Postman, Swagger and SSO
Familiarity with Google Chrome development tools
Understanding of web analytics and the ability to comprehend JavaScript
Ability to work on multiple projects at once, set priorities, work independently, problem solve, improvise, and function as part of a team
Technical ability to understand platforms and understand how they can and should work together
Experience working with technical and non-technical teams
Superior communications skills, both written and verbal
Ability to tackle obscure problems using outside the box thinking when there may be limited resources on custom integrations
Experience with Integrations with Salesforce and Adobe Analytics
Preferred Qualifications
Bachelor's degree in Computer Science, Information Systems or related field or equivalent professional experience
SalesForce, Adobe Marketing Cloud, Marketo, SSO, and other marketing and events platform expertise/certifications a plus
Location/TravelRemote opportunity. Total travel could be up to 15%. The nature of the travel is being onsite at client events, which may include weekends, as well as postmortem and client-driven meetings.
Why work at RainFocus?At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today!
We need more talented, hard-working, fun-loving team members just like yourself!
Auto-ApplyHair Stylist - Ridgeview Plaza
Wynne, AR job
Join a locally owned Great Clips salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!
What You'll Get at Our Salon: A guaranteed steady stream of customers - no need to bring your own clientele
Competitive hourly pay plus tips
Flexible scheduling that works with your life
Access to award-winning training and continuous education
Recognition and appreciation for your talent and hard work
Bring Your Skills and We'll Provide*:
A steady flow of customers - no current clientele required
Guaranteed hourly wages and tips
Flexible scheduling that fits your needs (full-time and part-time shifts may be available)
Opportunities to sharpen your shear…err we mean skills, with award-winning technical training and ongoing education
Potential career advancement opportunities to help you achieve your unique career goals. Want to be a salon manager, trainer, or part of an artistic design team? You can make that happen.
The ability for you to make an impact in your community
The recognition you deserve for a job well done
*Additional benefits vary by salon location.
Hair Stylist/Barber Qualifications:
Cosmetology License and/or Barber License (licensing requirements vary by state/province)
The passion to build genuine connections with customers and provide GREAT haircuts
The desire to deliver a consistent Great Clips brand experience (don't worry, training is provided)
The ability to work with teammates to develop a supportive and positive salon vibe
Put your passion and skills to use in a rewarding position with a Great Clips salon team. JOIN THE TEAM TODAY!
Auto-ApplySolution Consultant (Remote)
Rainfocus job in Lehi, UT or remote
RainFocus, one of the most innovative software companies, is in search of an exceptional Solution Consultant. RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting.
About the Role
As a team member of the RainFocus Client Success organization, the Solution Consultant ("SC") is critical to driving post-sale client implementations at RainFocus. As a member of a team, the SC is responsible for working alongside Solution Architect to consult on platform configuration best practices, drive requirements, design and configure solutions and educate our clients on the implemented RainFocus toolset.
We need collaborative, energetic team members who are capable of becoming experts in RainFocus products, industry best practices, and who work well within small, focused teams. Solution Consultants are thought leaders within the Client Success organization and often assume additional responsibilities to mentor, train and build the consulting skill set with their peers.
Responsibilities
* Technical
* Become an expert in RainFocus platform
* Train client admins on the RainFocus tools and processes as necessary
* Configure the RainFocus platform
Analysis / Business AcumenWork with clients to identify business requirements and workflows Facilitate holistic system design and architecture workshops Identify platform configuration requirements Identify and mitigate risks to achieve implementation success
Domain / Industry KnowledgeFollow best practices for implementing RainFocus products Consult with clients on new ideas and best practices
CommunicationDocument requirements, solution designs and testing plans Provide regular updates on milestones and tasks to project managers Provide project managers with level of effort estimates Communicate issues and risks to project managers and leadership Leads solution project calls and demos with clients
OrganizationBalance priorities across multiple assignments Thoroughly track tasks and complete all assignments on time Contribute to implementation tools, processes and templates
Qualifications
* Software implementation experience (2-7+ years for Solution Consultants; 7+ years for Sr. Solution Consultants).
* SaaS solutions delivery through platform configuration, not custom development.
* Experience implementing SaaS platforms for Enterprise level clients, including gathering and documenting complex requirements, configurations, and integrations.
* Proven success in creating efficiencies through process design, including outlining and measuring adoption, both internal and client-facing.
* Ability to think strategically to ensure solution supports business goals
* Proven track record in delivering innovative and creative solutions
* Ability to work independently, problem-solve, improvise
* Perform consistently under pressure
* Superior communication skills, both written and verbal
* Team players only
* HTML, CSS, SQL, JSON optional but preferred
* Must be able to travel domestically or internationally up to 20%
Personal Characteristics
* The best candidates for this position will need to have strong chemistry and a culture fit within RainFocus. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include:
* Ability to creatively solve complex problems
* Friendly and outgoing, but assertive when necessary
* Willing to go the extra mile in support of reasonable client requests
* Team-player with a service-oriented mindset
* Self-motivated, thrives in fast-paced environments
* Proactive, relentless learner
* Excited by and eager to take on new challenges and opportunities
* Strong communicator with ability to be self-guided
* Embraces change
Why work at RainFocus?
At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Project Manager (Remote)
Rainfocus job in Lehi, UT or remote
RainFocus, one of the most innovative software companies, is in search of an exceptional Project Manager. RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting.
About the Role
Strong project management is a key element of client success at RainFocus. Our project managers are given the autonomy, authority and responsibility of owning and driving project execution and value creation for our clients.
The Project Manager is a member of our client services team and works closely with clients and internal teams to deploy RainFocus software in support of their event lifecycle. This role plans and drives project implementation; identifies and manages project scope, goals and deliverables; defines tasks and required resources; and disentangles escalations to ensure achievement of project timelines and positive client outcomes.
This remote role can be located anywhere in the United States of America. Total travel could be up to 20% average 5-7 days in a row. The nature of the travel is being onsite at client events, which may include weekends. Travel may also include post-conference meetings or other client-driven meetings.
How You Will Contribute
* Planning
* Align with clients on key project milestones
* Build and maintain project plans[1]
* Identify and manage dependencies, risks and priorities
* Coordinate multiple work streams to remove obstacles
* Participate in pre-sales planning as a member of client account teams
* Identify and engage appropriate resources across client and RainFocus teams
CommunicationsDocument project activities and status Communicate formal weekly status to client & RainFocus stakeholders o Communicate with event steering teams and executive-level committees Co-facilitate workshops with clients and solution consultants and architects to define configuration requirements and capture action plans Solicit feedback from clients and team members to drive prioritization Coordinate post-event reviews between client and RainFocus account team Surface decision points and escalations to stakeholders to remove obstacles
Change management Provide change management support for first-year event clients Ensure necessary training is provided to clients and partners to ensure effective adoption of new processes and technology Identify impacts to the necessary roles or responsibilities within client teams and escalate resource constraints where needed
Project controls Manage expectations, scope and priorities of implementation Ensure that all project artifacts are captured and maintained Monitor and manage project financial performance against targets Manage and present change orders for customers to identify tasks and deliverables outside of the original scope of work project plans
Qualifications
* 4+ years project management experience including skills in software implementation, schedule, cost, and risk management
* Ability to utilize various project management tools to coordinate and manage complex projects
* Strong written and verbal communication skills
* Excellent interpersonal, organizational, analytical, and follow-up skills
* Working knowledge of Google and Microsoft Office suite and familiarity with Smartsheet
* Highly self-motivated, autonomous self-starter with excellent follow-through, and takes ownership
* Strong technology acumen and a love of researching new solutions to enhance the event experience and improve event operations
* Experience working in a consulting environment or client-facing role
* Experience designing large-scale complex solutions without losing sight of the details
* Highly detail oriented with proven ability to document systems and processes
Preferred Qualifications
* Event industry experience a plus
* PMP certification a plus
* Solution-oriented, positive, patient, and persistent in the face of technical and organizational challenges
* Ability to take initiative
* Challenger mentality with the ability to drive client discussions ● Ability to organize ambiguous ideas into concrete deliverables
* Able to prioritize competing deadlines
* Determined, strong and organized leader
* Team-player
* Self-motivated
Location/Travel
This remote role can be located anywhere in the United States of America. Total travel could be up to 20%. The nature of the travel is being onsite at client events, which may include weekends, as well as postmortem and client-driven meetings.
Why work at RainFocus?
At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Business Intelligence Analyst (Remote)
Rainfocus job in Lehi, UT or remote
RainFocus, one of the most innovative software companies, is in search of an exceptional BI Intelligence Analyst. RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting.
About the role
RainFocus is looking for a Business Intelligence Analyst who loves the power of insightful data to join our team. As a Business Intelligence Analyst, you will play a critical role in assisting our clients to understand the health of their events and to help inform their business decisions. You will do this by becoming a master of our data and utilizing your skill in SQL to create effective and insightful reports and dashboards. You'll be on the front lines of the data needs of our clients, so we will look to your expertise to help guide product direction as well. This role is fast paced and requires someone who can manage multiple projects simultaneously and maintain excellent communication.
Responsibilities:
* Develop innovative solutions when consulting with clients on their analytical/reporting needs
* Use your knowledge of SQL to provide custom analysis support through reports and dashboards
* Create effective dashboards with helpful visualizations and KPIs
* Communicate professionally and timely with clients and internal team members on the status of analysis projects
* Prioritize and manage expectations of projects while handling many at once
* Be willing to dig into the data to find the source of data discrepancies and holes
* Approach work with an innovative mindset, always looking for improvements and new ways of doing things
* Seek to understand the underlying business need behind requests, striving to be a partner in analysis projects instead of just blindly doing
* Offer suggestions to enhance the core BI product offering
Qualifications:
* Proven experience in writing SQL queries to extract data
* Experienced with visualization tools such as Tableau, Power BI, etc
* Strong interpersonal skills such as communication, empathy, negotiation, teamwork and a positive attitude
* Demonstrated ability to handle multiple projects, prioritize responsibilities and work efficiently in a fast-paced environment
* Is strong in analytics with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
* Has a unique talent for translating user requirements into actionable deliverables
* An eagerness to learn and help
* Proficiency with Microsoft Excel
* BS in Mathematics, Economics, Computer Science, Information Management or Statistics (preferred but not required)
Bonus Skills:
* Has knowledge of statistics and experience using statistical packages for analyzing large datasets (R, Python, SAS etc.)
* Understanding of dimensional modeling, database architecture/warehousing, and/or other programming languages
* Experience working with marketers, software developers, and business analysts
Personal Characteristics:
* The best candidates for this position will need to have strong chemistry and a culture fit within RainFocus. They will need to be comfortable working in a fast-paced, challenging, and dynamic environment. Additional personal qualities include:
* Team-player
* Self-motivated
* Strong Communicator
Why work at RainFocus?
At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Integration Specialist (Remote)
Rainfocus job in Lehi, UT or remote
RainFocus, one of the most innovative software companies in the heart of Utah's Silicon Slopes, is in search of an exceptional Integration Specialist. RainFocus cares about its employees, customers, and the world in which we live. Our rapidly growing team serves Fortune 500 companies like Adobe, Cisco, IBM, Oracle, VMware, and others to prepare and execute in-person, virtual, and hybrid events, across the world. Those events are delivered through our industry-disrupting software platform, with groundbreaking business intelligence, to elevate the attendee experience, streamline event operations, and accelerate marketing results. We are well-funded, growing fast, and building a company that is changing the market - it will be challenging, fun and exciting.
About the Role
An Integration Specialist is responsible for the implementation of the integration product. Integrations can either use our API's to extract data from RainFocus' platform or the customer's may have their own API's to send us data. The integrations may include data transfers with third party vendors such as Zoom and other media platforms. Integrations Specialists will also support Single Sign On through client's web sites.
Primary Duties and Responsibilities
* As part of the Global Integration Team, you will work with a variety of members including implementation teams and the integration team to provide delivery and support of integration requirements for the RainFocus Products.
* Ability to communicate clearly to peers and clients
* Work closely with Project Managers and Solution Consultants, communicating and understanding goals required to complete required tasks on time and budget
* Work closely with Project Managers and Solution Consultants, communicating and understanding goals required to complete required tasks on time and budget
* Ability to assess, design, and develop integration meeting customer requirements
* Ability to assist Services teams with integration discovery and scoping
* Must be comfortable working within a cloud-based environment Lead internal and external meetings with customers and vendors
* Manage integration timelines including but not limited to notifying clients of changes to task dates or assigned resources
* Lead requirements sessions to discover integration needs, architect integrations and complete the integration build.
* Provide direct technical client support
* Creation of design documents, test cases & unit testing
* Document integration elements prior to transitioning the integration to support
* Available for After Hours Support, when needed
Required Skills & Experience
* 1+ year of experience working with enterprise clients
* 2+ years of experience working with REST API's and familiar with JSON1
* 3 years of experience in a Professional Services consulting environment
* Experience with Integrations with Salesforce and Adobe Analytics
* Familiarity with API tools such as Postman, Swagger and SSO
* Familiarity with Google Chrome development tools
* Understanding of web analytics and the ability to comprehend JavaScript
* Ability to work on multiple projects at once, set priorities, work independently, problem solve, improvise, and function as part of a team
* Technical ability to understand platforms and understand how they can and should work together
* Experience working with technical and non-technical teams
* Superior communications skills, both written and verbal
* Ability to tackle obscure problems using outside the box thinking when there may be limited resources on custom integrations
* Experience with Integrations with Salesforce and Adobe Analytics
Preferred Qualifications
* Bachelor's degree in Computer Science, Information Systems or related field or equivalent professional experience
* SalesForce, Adobe Marketing Cloud, Marketo, SSO, and other marketing and events platform expertise/certifications a plus
Location/Travel
Remote opportunity. Total travel could be up to 15%. The nature of the travel is being onsite at client events, which may include weekends, as well as postmortem and client-driven meetings.
Why work at RainFocus?
At RainFocus we delight millions of attendees at large-scale events by delivering better insights, experiences, and marketing. We were able to pivot our product and services offering in 2020 to continue growing and serving new clients and events.
As a member of the RainFocus team, you will have the opportunity to experience first-hand the impact of our platform at events around the world. Additionally, RainFocus offers competitive salaries, competitive benefits, 401k, generous PTO, and countless other team building activities.
What are you waiting for? Apply today! We need more talented, hard-working, fun-loving team members just like yourself!
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Hair Stylist - Cornerstone Marketplace
Hot Springs, AR job
Join a locally owned Great Clips salon, the world's largest salon brand, and be one of the GREATS! Whether you're new to the industry or have years behind the chair…great opportunities await!!
Calling All Stylists! Quo Clips LLC owns/operates 7 Great Clips salons in Central Ar (Russellville, Conway Commons, Chenal Commons and Riverdale Center in LR, Searcy, Hot Springs, Jacksonville.
Do you love making money and making clients satisfied? Contact us today! Starting pay $15.00 with wages, bonuses,and comm of over $23 / hour + (ave $40K - $50K / year)
Full and Part time positions available with flexible scheduling, paid training, paid holidays, PTO, Healthcare, Dental, Vision, and 401k.
Bring Your Skills and We'll Provide*:
A steady flow of customers - no current clientele required
Guaranteed hourly wages and tips
Flexible scheduling that fits your needs (full-time and part-time shifts may be available)
Opportunities to sharpen your shear…err we mean skills, with award-winning technical training and ongoing education
Potential career advancement opportunities to help you achieve your unique career goals. Want to be a salon manager, trainer, or part of an artistic design team? You can make that happen.
The ability for you to make an impact in your community
The recognition you deserve for a job well done
*Additional benefits vary by salon location.
Hair Stylist/Barber Qualifications:
Cosmetology License and/or Barber License (licensing requirements vary by state/province)
The passion to build genuine connections with customers and provide GREAT haircuts
The desire to deliver a consistent Great Clips brand experience (don't worry, training is provided)
The ability to work with teammates to develop a supportive and positive salon vibe
Put your passion and skills to use in a rewarding position with a Great Clips salon team. JOIN THE TEAM TODAY!
Auto-Apply