Area Director jobs at Raising Cane's - 1418 jobs

A leading hotel franchisor is seeking an Area Director, Franchise Performance to drive profitability and guest experience in a portfolio of hotels. This senior-level role requires 15 years of hotel operations experience and expertise in strategic advisory consultation. The ideal candidate will possess strong analytical skills, exceptional communication abilities, and a proficiency in business intelligence tools. This position involves regular travel up to 70% and offers a salary range of $98,088 - $115,000 annually, plus bonuses. #J-18808-Ljbffr

Area Director, Franchise Performance page is loaded## Area Director, Franchise Performancelocations: Field/Remotetime type: Full timeposted on: Posted Todayjob requisition id: R20884## **Note: You must reside in the following locations be considered for this position: North Carolina****JOB SUMMARY:**The Area Director, Franchise Performance, Core Brands is a senior-level individual contributor responsible for driving performance across a portfolio of midscale and upper midscale hotels. This role serves as a strategic advisor to franchise owners and property leadership, implementing solutions that enhance profitability, guest experience, and revenue. The Area Director operates with high autonomy, leveraging data-driven insights and influencing stakeholders to achieve business objectives aligned with organizational strategies.**KEY RESPONSIBILITIES:***Strategic Advisory & Performance Management** Conduct property visits and deliver tailored recommendations to improve financial performance, guest experience, and operational efficiency.* Drive adoption of midscale operating models and proprietary programs to maximize owner satisfaction and profitability.* Monitor performance dashboards and execute follow-up consultations to ensure sustained improvement.*Consultation Excellence & Relationship Management** Serve as the primary relationship holder for franchise owners and above-property leadership.* Apply trusted advisor principles to foster engagement and influence decision-making.* Maintain clear documentation and communication of action plans and outcomes.*Data-Driven Decision Making** Interpret and analyze performance data from internal and external sources (e.g., CoSTAR, Medallia, Tableau).* Identify trends, risks, and opportunities to inform strategic interventions.*Program Adoption & Resource Deployment** Advocate for Choice programs and best practices to enhance operational performance.* Collaborate with internal teams to deploy resources that support hotel-level improvements.*Administration & Compliance** Ensure timely documentation of expenses and maintain accurate records in contact management systems.* Participate in industry events and share market intelligence to benefit franchisees and Choice Hotels.**QUALIFICATIONS:*** Bachelor's degree in Hotel Management, Business, Marketing, or related field or equivalent combination of education and work experience; MBA preferred.* Minimum 15 years of progressive hotel operations experience, preferably in midscale and upper midscale segments.* Minimum 10 years of hotel leadership experience, ideally with multi-unit or franchise performance exposure.* Strong analytical, forecasting, and data interpretation skills.* Exceptional communication, consulting, and relationship management abilities.* Proficiency in Microsoft Office and familiarity with business intelligence tools.**TRAVEL REQUIREMENTS:*** Regular travel up to 70% is required for this role.**SALARY RANGE:**The salary range for this position is **$98,088 - $115,000 annually**. In addition to the annual salary, this role is eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP).The pay range listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:* Competitive compensation and benefits, including medical, dental, and vision coverage* Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance* Financial benefits for retirement and health savings* Employee recognition programs* Discounts at Choice hotels worldwide**About Choice**Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We're the hotel company for those who choose to bet on themselves - the striver, the dreamer, the entrepreneur - because that's who we are, too.At Choice, we are united by the simple belief that tomorrow will be *even* better than today - for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward - giving our work at Choice a purpose larger than our business.*Our corporate office locations:***North Bethesda, MD** - Located at , our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.**Scottsdale, AZ** - Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.**Minneapolis, MN** - Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.**Field/Remote** - Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.**Choice's Cultural Values**Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity**Choice's Leadership Principles**Act with Intention | Lead with Authenticity | Grow & Deliver #J-18808-Ljbffr

A global hospitality leader is seeking a Managing Director for the Hilton Hawaiian Village. This role involves leading a large team at a flagship resort, ensuring exceptional guest service and operational excellence. The ideal candidate will have over 10 years of experience in hotel management, a strong business acumen, and the ability to foster high-performing teams. This prestigious position offers a competitive salary range of $440K - $480K and incentives based on performance. #J-18808-Ljbffr

A global hospitality leader is seeking an Area Director of Sales for its Hawaii Complex, responsible for driving revenue growth and managing sales strategies across two iconic resorts. The ideal candidate should have significant experience in hospitality sales leadership, strong leadership skills, and a proven track record in achieving sales targets. This role offers a competitive salary and the opportunity to influence results at landmark properties in Hawaii. #J-18808-Ljbffr

Why us? As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! The Pierside Hotel inspires an easy come, easy go kind of getaway, where you can travel from bed to beach in a heartbeat. Located just steps from the famed Santa Monica Pier, our hotel is the perfect place to stay if you want to want a day of wild rides or laidback beach relaxing. You can spot our mural by American contemporary artist and activist, Shepard Fairey facing west towards the Santa Monica Pier. This cultural mosaic of Santa Monica features a woman representing strength and positivity, framed by a Pacific Ocean Park amusement park ticket from the 1950s, and nods to the skater / surfer history of the “Dog Town” days of Santa Monica from the 1970s. Job Overview The Area Director of Revenue Management is responsible for the maximization of revenue, profit, and market share associated with rooms and function space for multiple hotels. Demonstrates excellent leadership skills by educating others and ensures understanding and gains buy-in of the revenue management processes associated with demand, revenue, forecasting, opportunity analysis, and inventory management. Works with hotel leaders to recommend and identify future markets, hotel opportunities, guide hotels sales strategy and pricing for transient, group, and catering. Responsibilities Maximizes revenue, profit, and market share associated with rooms and function space of assigned hotels. Partners with GMs' and Sales Leaders' to ensure a strategic mix of business and pricing strategies are set based on market conditions to achieve sell out efficiency, targeted marketing, maximized revenue, profitability and Annual Budget/Business Plans are aligned. Effectively works with people, creating teamwork, taking charge, generating enthusiasm, motivating and using an uplifting and lead-by-example leadership approach. Ensure sales training is provided to Front Office and Reservation associates. Continuous analysis of competitive set, price positioning, seasonality and mix. Use all Yield Management tools available to maximize efforts. Develop appropriate selling strategies to include recommendations on rate, arrival patterns, length of stay, and discount rate availability. Manage property participation and production through relevant Internet sites and other distribution channels (CRO, GDS, ADS, and Travel Agency Consortiums). Build/maintain relationships w/OTA Market Managers and ensure best representation on 3rd party web sites. Develop monthly room's revenue forecast to be accurate within 5%. Review & analysis of Online Reputation management tool and online marketing analytics. Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested. Direct Reports Where Applicable: Group Coordinator, Reservations Sales Agents, Inventory Manager or Sales Reporting & System Analyst. Qualifications Education/Formal Training Four year degree preferred. Experience 3-5 years of Revenue Management experience required. Multi-property experience preferred, but not required. Knowledge/Skills Excellent knowledge of transient, group, and catering customer segments. Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills. Excellent understanding of total hotel revenue management concepts, processes, and systems. Understands both Brand strategies and cultures. Knowledge of advanced revenue management techniques. Must be extremely confidential and able to manage sensitive and confidential situations tactfully. Negotiate, convince, sell and influence professionals and or associates. Ability to work under pressure and have the ability to complete multiple tasks simultaneously. Excellent reading and effective writing abilities for completing paperwork and management reports, giving and receiving instructions, review and preparation of all documentation and training Excellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances Physical Demands Excellent hearing required to discern/resolve employee complaints, issues and participation in meetings for feedback. Excellent vision required - 100% in review preparation of all documentation - applications, write-ups, reviews. Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5% Travel - 30-50% travel to hotel properties required. Environment Prolonged sitting throughout entire shift at computerized workstation in office environment. Benefits Eligible to participate in Sage bonus plan Unlimited paid time off Medical, dental, & vision insurance Eligible to participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid FMLA leave for up to a period of 12 weeks Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Salary USD $130,000.00 - USD $140,000.00 /Yr. EOE Protected Veterans/Disability #J-18808-Ljbffr

Director of Housekeeping Are you a hands‑on, polished, people‑focused leader who thrives in a fast‑paced, high‑occupancy environment-and believes in structure, empowerment, and developing talent from within? Embassy Suites Washington DC Convention Center is seeking a Director of Housekeeping who can elevate cleanliness standards, drive morale, and create a culture where team members grow, thrive, and deliver exceptional guest experiences in every corner of the property. This is your opportunity to lead a full‑service, all‑suite Housekeeping operation in the heart of downtown DC-steps from the Walter E. Washington Convention Center-surrounded by energy, purpose, and possibility. If you're strategic, detail‑oriented, and ready to make a bold impact, this is your opportunity! This role is designed for a hospitality leader who ensures every guest room, suite, and public area reflects the highest standards while driving operational excellence, team engagement, and measurable results. At our high‑occupancy, city‑center property, we welcome a diverse mix of business, convention, and leisure travelers-and we are looking for a Director who thrives in a fast‑moving, high‑energy environment. Responsibilities Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards. Lead, direct and administer all Housekeeping operations to include, but not limited to, systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation. Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward. Recruit, interview and train team members. Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations. Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments. Pay Rate: The annual salary range for this role is $80,000 - $90,000. What are we looking for? Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes: Quality Productivity Dependability Customer Focus Adaptability #J-18808-Ljbffr

With more than $6.0 billion invested in travel and hospitality real estate over the past three decades, Noble brings scale, consistency, and focus to one of the most dynamic sectors of the U.S. economy. As a fiduciary for globally recognized institutional investors, including pension plans, endowments, foundations, wealth managers, and insurance companies, Noble is entrusted to preserve and compound capital across cycles. Recognized among PERE's Top 200 Global Investment Managers and as a Best Place to Work by Pensions & Investments and the Atlanta Business Chronicle , Noble's track record reflects enduring performance, partnership, and purpose. Learn more at ************************ Opportunity Noble is seeking a Director of Asset Management to work with the asset management team and third-party managers to maximize the performance and value of our hotels and institutional real estate funds. The Director of Asset Management will lead a portfolio of select-service and extended-stay hotels based in the continental United States. The role is approximately 40% travel. Reporting Relationships The candidate will report to the Managing Principal and Head of Asset Management and work closely alongside a team of asset management professionals at the Noble headquarters in Atlanta, Georgia. Duties and Responsibilities The Director of Asset Management role will have primary responsibility for the following: • Accountable for working with third-party management companies on all aspects of each hotel's performance. • Performance tracking and ongoing review of all data and documents such as STR data, revenue management data, forecast, and financial statements. • Perform monthly reviews with all hotels to discuss monthly data and the strategies to improve performance. • Conduct regular visits to each property. • Assess, develop, and implement value enhancement opportunities for each hotel. • Evaluate the physical condition and anticipated capital requirements for each hotel. • Maintain a thorough understanding of all factors affecting hotel markets and submarkets associated with the portfolio. • Track occupancy and average rate trends for the sub-markets/competitive sets. • Track new properties being considered for development. • Monitor demand generators for significant increases/decreases. • Ensure legal compliance (health codes, life safety, employment, ADA, etc.) • Develop and implement short-term, intermediate, and long-term strategies to improve the value of the portfolio. • Maximize NOI through annual budgeting and business planning, financial and strategy reviews, planning and executing of capital projects, and executing agreed-upon strategies. • Provide performance reporting, including trip visits, internal communication and presentations, and external communication and follow up to management groups. • Monitor property and portfolio financial performance from an operational perspective. • Conduct monthly reviews with each property to discuss performance and strategies for improvement. • Review, evaluate, and approve annually prepared business plans/budgets, including capital budgets, for each property. Provide any cost reduction and revenue enhancement guidance. • Work with Noble's project development team to ensure that all capital projects are completed on time, and within budget, and evaluate all ROI projects. • Provide support in underwriting and due diligence of new acquisition opportunities. Qualifications The desired candidate should have 7+ years of experience in Hospitality Asset Management and/or related operation or finance. A track record of success, integrity, and academic achievement, supported by the strong recommendation of industry peers, is required. Other qualifications required are: • Undergraduate degree with a preferred course curriculum focus in finance, business, or hospitality. • Proven experience in operations, finance, accounting, budgeting, market monitoring, and monthly reporting. • Well organized, detail-oriented, flexible, confident, analytical, technical, and resourceful • Strong written and oral communication skills. • Effective interpersonal skills and ability to interact with diverse personality types. • Ability to work well under pressure with compressed project time frames. • Proactive, hardworking, dedicated, and a self-starter. • Willingness and capacity to travel. Compensation Total compensation will be commensurate with experience and include a base salary and bonus.

A leading travel organization is seeking a Director of Travel Agency Sales to develop and execute a new sales channel. This role involves crafting agency strategy, establishing partnerships, and ensuring revenue growth. Applicants should have over 10 years of experience in travel sales, with a focus on trade partnerships. A strong network within the U.S. travel community and a deep understanding of agency economics is essential. The position is based in Boston and offers a competitive compensation package. #J-18808-Ljbffr

Portfolio Management Renewals Director page is loaded## Portfolio Management Renewals Directorlocations: Field/Remotetime type: Full timeposted on: Posted Yesterdayjob requisition id: R20955### **Portfolio Management Renewals Director****Job Summary**Responsible for maximizing the retention and satisfaction of franchisees and partners through effective contract renewal strategies. Lead efforts to renew contracts across an assigned geographical area, proactively address retention risks, and foster long-term partnerships that support the company's growth and brand integrity. Success in this role requires a collaborative approach, strategic thinking, and the ability to close complex renewal deals while maintaining strong stakeholder relationships.**Primary Duties & Accountabilities*** **Contract Renewal and Relationship Management** + Lead the development and execution of contract renewal strategies to maximize franchisee and partner retention. + Build and nurture strong relationships with franchisees, third-party management companies, developers, lenders, brokers, and industry groups. + Serve as the primary contact for franchisees regarding contract renewals, proactively addressing concerns, and facilitating solutions. + Collaborate with internal teams (Area Directors, Franchise Performance, Brand Leaders, Operations) to support franchisee success and brand compliance. + Identify opportunities for contract upgrades, extensions, and portfolio expansion.* **Sales Execution and Deal Closure** + Present and communicate the company's value proposition to franchisees and partners during renewal discussions. + Negotiate renewal terms and close deals that drive mutual value and support long-term partnerships. + Manage the contract approval process, coordinating with Finance, Legal, and other internal stakeholders. + Support franchisees in accessing financial programs and resources to facilitate successful renewals. + Leverage CRM and technology solutions to track, analyze, and report on renewal activities.* **Industry/Market Strategy & Activities** + Monitor industry trends, competitive landscape, and market developments to inform renewal strategies. + Represent the company at franchise-related events, trade shows, and owner association meetings.**Required Qualifications*** **Education** + Bachelor's degree or equivalent combination of education and work experience preferred. + Experience in the hotel industry, hospitality, franchising, or related field preferred.* **Experience** + Minimum of 3 years of prior sales and/or related experience, including consultative, value-based, and relationship sales. + Demonstrated success in negotiating and closing deals, meeting or exceeding goals/quotas, and driving business results.* **Skills** + Strong negotiation and influencing skills, with a proven track record of closing complex agreements. + Excellent communication, presentation, and interpersonal skills. + Strong analytical skills and financial acumen. + Knowledge of hotel industry trends and competitive brands. + Proficiency in MS Office applications; CRM experience is desirable. + Ability to travel up to 25% of the time. #LI-REMOTE + Must be able to uphold Choice's CORE values.**Salary Range**The salary range for this position is $100,345 - $120,000 annually, plus commission.Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:* Competitive compensation and benefits, including medical, dental, and vision coverage* Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance* Financial benefits for retirement and health savings* Employee recognition programs* Discounts at Choice hotels worldwide**About Choice**Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We're the hotel company for those who choose to bet on themselves - the striver, the dreamer, the entrepreneur - because that's who we are, too.At Choice, we are united by the simple belief that tomorrow will be *even* better than today - for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward - giving our work at Choice a purpose larger than our business.*Our corporate office locations:***North Bethesda, MD** - Located at , our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.**Scottsdale, AZ** - Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.**Minneapolis, MN** - Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.**Field/Remote** - Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.**Choice's Cultural Values**Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity**Choice's Leadership Principles**Act with Intention | Lead with Authenticity | Grow & Deliver #J-18808-Ljbffr

A well-established hotel management company is seeking an experienced General Managerto lead one of its branded properties in Northern New Jersey. This position is ideal for a hospitality professional with strong leadership skills, a proven track record of success in Hilton-branded hotels, and the ability to deliver excellence in both guest experience and financial performance. Key Responsibilities Oversee all aspects of daily hotel operations while ensuring compliance with Hilton brand standards. Lead and motivate department heads and associates to achieve operational goals and maintain a culture of excellence. Manage the property's financial performance, including forecasting, budgeting, and P&L accountability. Drive guest satisfaction and maintain top-tier scores on brand quality and service audits. Collaborate with Sales, Revenue, and Accounting teams to optimize revenue and profitability. Ensure compliance with corporate, brand, and local regulatory requirements. Promote a positive, inclusive, and high-performing workplace culture. Qualifications Hilton experience is required- minimum 3 years in a General Manager, Assistant General Manager, or Director-level role within a Hilton-branded hotel. Experience inlimited-service or full-servicehotel environments preferred. Proven leadership in financial performance, guest service, and team development. Strong communication, organizational, and decision-making skills. Knowledge of Hilton systems(OnQ, Hilton Honors, etc.) highly desirable. Annual performance-based bonus opportunity Hilton brand discounts and professional development support #J-18808-Ljbffr

A leading hospitality company is seeking a Director of Franchise Sales & Development to manage franchise opportunities across multiple states. This role requires strong sales achievements, organizational skills, and a willingness to travel approximately 80% of the time. Responsibilities include relationship management and negotiation of franchise agreements. Competitive compensation and comprehensive benefits are offered, making it an attractive opportunity to be part of a large hotel franchise network. #J-18808-Ljbffr

A leading hospitality company is seeking a Director of Operations in San Francisco. The role requires overseeing hotel profitability, managing staff, and ensuring exceptional guest satisfaction. This position demands strong leadership skills and at least 6 years of experience in a hotel or related field. The Director will coordinate operations, train employees, and ensure compliance with standards, contributing to the hotel's success in a luxury environment. #J-18808-Ljbffr

The opportunity Delaware North Sportservice is hiring a Retail Manager to join our team at TD Garden in Boston, Massachusetts. As a Retail Manager, you will contribute to the efficiency and success of day-to-day retail operations. If you are looking for a fast‑paced role offering opportunity and potential to learn where your efforts are rewarded, apply now. Pay Minimum - Anticipated Maximum Base Salary: $78,400 - $105,800 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role‑based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at ******************************************** What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: Medical, dental, and vision insurance 401(k) with up to 4% company match Annual performance bonus based on level, as well as individual, company, and location performance Paid vacation days and holidays Paid parental bonding leave Tuition and/or professional certification reimbursement Generous friends-and-family discounts at many of our hotels and resorts What will you do? Act as a company liaison with both unit and client management as it pertains to site‑specific retail plan development Merchandise planning, buying, and inventory management against sales trends Operational accountability, including overseeing game‑day operations, managing profit and loss, monitoring financial performance, and preparing reports Provide leadership and direction to all retail locations, in‑store merchandising, and displays to ensure maximum visual impact and revenue generation Work with retail managers and supervisors to develop and implement customer and employee promotions Work in conjunction with the Corporate Retail Team, prepare detailed plans for approval that increase the unit's revenues by developing creative concepts to market new product lines and direct related vendor sourcing Incorporate market trends into product selection by identifying those that will positively impact the business. Oversee the hiring, training, and development of all retail team members More about you Minimum of five years of experience in retail management, with at least 3-5 years of retail/store operations and merchandising techniques Experience in buying licensed products preferred Experience in specialty retail sales operations, preferably sports‑related Bachelor's degree in Business, Retail Management, or equivalent preferred Experience with direct financial accountability of revenues over ten million dollars, including P&L, inventory, and merchandising planning Extensive retail marketing and brand management experience Experience working cross‑functionally with multiple departments Proficiency in both Word & Excel is required. In‑depth knowledge of Point of Sales systems is preferred Must be able to work a flexible schedule of days, nights, weekends, and holidays Physical requirements Must be able to lift at least 30 pounds Frequent standing, bending, lifting, and walking Shift details Days Evenings Holidays Weekends Evenings as needed M-F Who we are Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family‑owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part‑time or full‑time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality - come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. #J-18808-Ljbffr

A global hospitality company in Boston is hiring a Retail Manager for TD Garden. This role involves overseeing retail operations, managing financial performance, and leading the retail team. Candidates should have extensive retail management experience and a bachelor's degree in business or a related field. The position offers a salary range of $78,400 - $105,800 annually, along with a comprehensive benefits package and performance bonuses. #J-18808-Ljbffr

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! At the Aloft Mountain View, we are seeking qualified and talented candidates to fill our current job openings! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer', we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. We are looking for our next great team member to join the Aloft Mountain View team. We are committed to providing you with: Highly competitive wages An exceptional benefit plan for eligible associates & your family members RSP/401K matching program for eligible associates Flexible scheduling to allow you to focus on what is important to you Discounts with our Crescent managed properties in North America for you & your family members Marriott Employee Room Rate Discount Program Here is what you will be doing each day: As our Director of Operations, you will provide guidance and leadership to the Rooms Division, ensuring consistent compliance with hotel policies, and quality guest service while maximizing departmental profits. Indirectly offers supervision for the entire hotel as well as making policies and developing plans for carrying out work programs. Acts as General Manager in the General Manager's absence, as requested. RESPONSIBILITIES: Implement and manage hotel's daily quality process including goal communication, associate improvement, compliance with Crescent standards of product and performance, service recovery and problem resolution. Disseminate feedback from comment cards, guest satisfaction and service failure measurements and coach accordingly. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Communicate both verbally and in writing to provide clear direction to staff. Assign and instruct Rooms Division Department Managers in details of work. Observe performance and encourage improvement. Monitor hotel occupancy and make staffing adjustments accordingly. Supervise and review cost and inventory controls. Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Prepare written correspondence to guests. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps or problem resolution by using experienced judgment and discretion. Supervise the budgeting, forecasting, training, motivating and staffing of the Rooms Department including: Telephone, Housekeeping Services, Front Office, Laundry, Concierge and Guest Services. Prepare Forecast expenses and actual results for the Rooms Division revenue and expenses. Review Security logs daily for significant incidents, and coordinate with department heads all enforcement of policy and/or improvements in service needed. Work closely with the General Manager in establishing and monitoring policies and guidelines in the day to day operation of the hotel to ensure profitability and consistency. Solve problems of detail that come up in the course of the work. Plan, organize, chair, attend and/or participate in various hotel meetings such as: Staff Meetings, Rooms Division Meetings, Executive Committee Meetings, Quality Teams Meetings, etc. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Does this sound like you? You are a natural leader who demonstrates strength by motivating the team to deliver exceptional service and to maximize their potential. Ensuring excellence is not only front facing but also behind the scenes. You orchestrate operations day to day ensuring all moving parts are in harmony. You lead by example setting the high standards of service, teamwork and accountability. At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That's why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review Know Your Rights notice from the Department of Labor. Source: Crescent Hotels & Resorts #J-18808-Ljbffr

A leading sports and entertainment hospitality firm seeks a Retail Manager at TD Garden in Boston. The ideal candidate will oversee retail operations, provide leadership, and drive financial performance. Responsibilities include merchandising, customer promotions, and team management. A minimum of five years' retail management experience is required, along with strong financial acumen and proficiency in relevant software. Join a team that values personal and professional growth. #J-18808-Ljbffr

Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel. Job Description The Director of People & Culture is responsible for assisting the General Manager with a variety of Human Resources functions. He/she is also responsible for filling all positions in a timely manner, accurate and timely completion of paperwork, and the understanding and enforcement of company policies. This position will oversee all aspects of human resources with a specific focus on recruitment for a 5-Star luxury hotel, and labor relations matters related to the unions. Lead HR initiatives and direct the People & Culture team, while overseeing daily operations of the department. Assist in labor relations matters. Conduct meetings with staff and union. Create recruitment strategy for all levels throughout the year. Conduct interviews. Prepare and place recruitment advertising. Prepare and participate in the budget and forecast exercises, along with month-end duties. Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions. Administer the Talent Management cycle at the property level. Assist with the compensation strategy analysis for the hotel. Ensure compliance with all corporate procedures and policies. Oversee the HRIS system and ensure accurate data entry for payroll information. Respond to unemployment claims, maintain unemployment logbook. Maintain new hire, termination, transfer and promotion logbook. Audit hours worked in payroll reports for eligibility of benefits. Compile wage surveys. Monitor and maintain Leave of Absence log. Monitor Workman's Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury. Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured). Assist with administrative duties. Assist in Orientation and training programs. Assist with special projects and plan employee events. Perform other duties as requested by management. Qualifications A 4-year college degree At least 5 years of progressive Human Resources Management experience in a hotel. Recruitment experience in the hospitality field required. Experience in union environment required. Local 26 experience preferred. Previous supervisory responsibility required. College course work in related field helpful. Familiarity with and knowledge of employment laws are helpful. Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Must have a financial acumen Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Raffles Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing nametags.Comply with Raffles Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives. Must be able to maintain confidentiality of information. Additional Information Salary: from $170,000 to $185,000 Employee benefit card offering discounted rates in Accor worldwide for you and your family. Excellent Company benefits including medical, dental, vision and life insurance. Personalized development opportunities across Accor's extensive brand portfolio. Ability to make a difference through our Corporate Social Responsibility activities #J-18808-Ljbffr

Job Title: Complex Director of Leisure Waldorf Astoria Riviera Maya, Carretera Federal Cancun - Tulum, Cancun 77569 A Complex Director of Leisure manages the hotel sales plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace. What will I be doing? As Complex Director of Leisure, you are responsible for working closely with the Senior Management Team to drive business needs and expand existing business through promotional efforts and sales channels. A Complex Director of Leisure will work to develop the sales group and groom a high‑performing sales team. Specifically, you will be responsible for performing the following tasks to the highest standards: Manage hotel sales plans to ensure they accurately interpret and support the objectives of the business and use these plans to focus the sales efforts for all market segments Work closely with the Senior Management Team to identify and drive focused activities on elements of the business that require additional support Prepare company contracts for the hotel in accordance with current business and pricing conditions Monitor offers, options and discounts for repeat bookings for groups, congresses and seminars in close cooperation with the Group Coordinator Develop the group team through leadership and by example to include sales development; participate in the hiring of team members, and their future success Direct and manage the forecasting process in conjunction with the Revenue Department to insure accurate, timely and complete information. Compile and/or direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to the annual and monthly Forecast, Lead Management System, and Booking Reports Actively participate and complete the preparation of the annual Sales Plan, quarterly updates, and the complexed hotels' annual Budgets. Execute initiatives as outlined; swiftly implement strategies/tactics to offset changes in markets, economy or driven by the competitive set. Organize and/or attend scheduled group and related meetings Contribute to the development of company sales and marketing initiatives by recommending, implementing and monitoring appropriate local activity Organise comprehensive information describing the range of products and services offered by the hotel and deliver this information through relevant sales resources and sales channels to existing and potential Guests Produce accurate and timely reports that meet the needs of the hotel and the management company What are we looking for? A Complex Director of Leisure serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Strong leadership skills, wherein it is evident that you can effectively manage and motivate a team to perform beyond expectations Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members Excellent organizational and planning skills Flexibility to respond to a range of different work situations Ability to work well under time pressure and/or demanding travel schedules Demonstrated previous experience in a Sales role with the proven ability to close a sale Additional capabilities and distinctions that would be advantageous: Knowledge of the local market Knowledge of hospitality industry A passion for sales and target-based performance Relevant degree, in sales, business development or other relevant business field, from an academic institution What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! #J-18808-Ljbffr

With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) *401(k) retirement plan with company match *Company paid life insurance *Tuition reimbursement Employee assistance program Training and exciting career growth opportunities Referral program - refer a friend and earn a bonus *Benefits may vary by position so ask your recruiter for details. Summary The Director of Estimating is responsible for providing cost estimates for Airport Food & Beverage and Retail facilities; and performing all other responsibilities as directed by the business or as assigned by management. Essential Functions Collaborates with Design, Procurement, Project Management, Restaurant Development Portfolio managers, Business Development Finance, Developers and company Executives. Accountable to understanding and interpreting the Request for Proposals from airports and design criteria to ensure an accurate capex estimate. Works directly with the Design and Procurement teams to ensure the accuracy of estimate through the review of the renderings and floor plans to ensure we maintain budgets. Produces detailed and conceptual estimates for renovations, conversions and new-build of Food & Beverage and Retail locations. Reviews drawings and provides updated estimates at 10%, 30% and 90% to ensure we are within budget, or if not, identifies the magnitude of the cost over‑run. Provides value engineering (VE) ideas/suggestions as needed during all stages of a project. Analyzes for the Project Director the general contractor and FF&E bids and scope changes for accuracy in quantities and pricing. Highlight any areas of concern for the PD. Utilize and maintain companies program management ftp site (USGN) estimating module. Provides capital comparison and analysis by market and project type for each project estimated to validate cost verses historical data. Provide reports from database project costs, project comparisons, and track department performance against budgets and cost per square foot goals. Creates and maintains project costs database. Maintains a working knowledge and understand of industry cost trends; guides team on trends and opportunities to avoid overruns. Reporting relationship and other important information The Director of Estimating position as described falls under the Fair Labor Standards act as an Exempt position. This position typically reports to the Senior Director, Design and Construction Program Support. The position may require travel occasionally to support the requirements of the business up to 20%. Minimum Qualifications, Knowledge, Skills, and Work Environment Requires an understanding of construction management financial and operational acumen typically gained through a Bachelor's degree in Construction Management, Project Management, or related field of study, and 7‑10 years of experience estimating construction projects in commercial real estate development and/or multi‑unit restaurant companies. Requires supervisory experience, including delegation of tasks, issue resolution, coaching, and motivating others. Requires experience reading and interpreting legal agreements, construction documents and be adept at conceptual estimating. Requires ability to integrate quantitative and qualitative data to identify interdependencies, trends, opportunities, etc. (intuitive business sense). Requires a demonstrated ability to interact confidently and effectively with internal and external stakeholders and senior leadership. Requires experience with MS Office including strong working knowledge of Excel. Experience with Peoplesoft and estimating and project management software strongly preferred. Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti‑discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”). Source: HMSHost #J-18808-Ljbffr