** Starting from $55,000 to $65,000 annually plus monthly training incentive of $750* *Pay is based on location, experience, and qualifications etc. *Monthly incentives after training vary and are based on restaurant profitability At Raising Cane's Chicken Fingers , we serve only the most craveable chicken finger meals - it's our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane's is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!
**Benefits offered for all Full-time Restaurant Managers:**
+ Medical, Dental, Vision & Pharmacy Benefits
+ Dependent Care & Healthcare Flexible Spending Accounts
+ Company-provided Life and Disability insurance
+ Hospital Indemnity, Accident and Critical Illness
+ 401(k) With Employer Match (age 21 & older)
+ Access to financial advisors for budget and retirement planning
+ One Pass Gym Membership Program
+ Tuition Reimbursement
+ Crewmember Assistance Program
+ Pet Insurance
Perks & Rewards for Restaurant Managers:
+ Weekly Pay!*
+ Competitive pay + monthly bonus
+ Paid Time Off & Sick time
+ 8 paid Holidays a year**
+ Early closure for company events
+ Casual Work Attire
+ Perkspot Employee Discount Programs
+ *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly.
+ **Some locations may vary
**Job Description**
**Your Role at Raising Cane's:**
The **Assistant Restaurant Leader** is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane's standards and culture in all areas of restaurant operations.
The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.
**Your Impact and Responsibilities**
**Purpose of the position:**
+ Hires and terminates all hourly, non-management crewmembers
+ Owns the onboarding, status change and payroll process for all hourly crewmembers
+ Creates crewmember work and training schedules
+ Manages the performance of all hourly crewmembers (e.g. development, coaching, redirective communication and documentation, and other performance management tasks)
+ Acts as manager on duty and opens and closes the restaurant
+ Manages cash handling and ensures accountability
**General to the role:**
+ Enforces Raising Cane's policies and standards
+ Executes shift management meeting Raising Cane's operations and safety standards
+ Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
+ Deploys crewmembers during a shift
+ Provides exemplary customer service
+ Utilizes reward and recognition program for the crewmembers in the restaurant
+ Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
+ Ensures cleanliness of the restaurant and ensures the facility is in good working order
+ Completes other duties as assigned
**Qualifications**
**Requirements for Success:**
+ Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
+ Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
+ Able to work effectively and efficiently both independently and collaboratively
+ Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems
+ Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
+ Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
+ 3+ years of restaurant or retail management experience
+ New restaurant opening experience preferred
+ Must be 18 years of age or older
+ High school diploma or equivalent required, some college preferred
+ Possess a valid driver's license
**Additional Information**
All your information will be kept confidential according to EEO guidelines.
Terms of Use (******************************************
Privacy Policy
Candidate Privacy Notice (*******************************************************
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
$55k-65k yearly 39d ago
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Regional Leader of Growth - Cincinnati
Raising Cane's 4.5
Leader job at Raising Cane's
** At Raising Cane's Chicken Fingers , we serve only the most craveable chicken finger meals - it's our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane's is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!
**Job Description**
**Your Role at Raising Cane's:**
The **Regional Leader of Growth (RLG)** is a field-based leader who leads a team of Area Leaders of Growth (ALGs) and is a critical part of the Regional Business Unit Support team. This leader is responsible for the ownership and successful execution of growth plans and new restaurant openings (NROs) within their designated markets.
The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.
**Your Impact and Responsibilities:**
+ Owns the planning and execution of growth strategies, including NRO deployment and staffing, to ensure market sufficiency and sustainable growth
+ Oversees and develops Area Leaders of Growth and other growth roles, ensuring their performance aligns with company standards and goals
+ Leads pre-opening planning and execution for new restaurants, including coordination with cross-functional teams
+ Partners with Business Unit Leaders and other stakeholders to address NRO performance and drive alignment on strategic growth initiatives
+ Directs growth planning activities, including recruitment, training, and marketing strategies, to optimize long-term operational success
+ Conducts regular performance evaluations, identifies development needs, and implements action plans to elevate the effectiveness of growth roles and teams
+ Reviews and monitors restaurant operations through visits to provide actionable feedback and support for improvements
+ Supports talent identification and succession planning efforts to build a pipeline of leadership within the Growth team
+ Ensures consistent communication and collaboration between growth roles and other field teams to maintain alignment with company objectives
**Qualifications**
**Requirements for Success:**
+ 6+ years of experience in a field-based role, with an emphasis on new restaurant openings and training experience required
+ Restaurant operations experience in a quick service or fast casual restaurant
+ Strong people management skills, with a proven record of leading, coaching, and developing a team
+ Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
+ Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
+ Able to work effectively and efficiently both independently and collaboratively
+ Able to recognize problems, set goals, create plans and convert plans into action to solve problems
+ Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
+ Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
+ Must be 18 years of age or older
+ Able to travel up to 80% and required to live within assigned area
+ Possess a valid driver's license
+ Bachelor's degree in a related field preferred
**Additional Information**
All your information will be kept confidential according to EEO guidelines.
Terms of Use (******************************************
Privacy Policy
Candidate Privacy Notice (*******************************************************
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
$26k-39k yearly est. 60d+ ago
Multi-Unit Leader
Sonic Drive-In 4.3
Marion, OH jobs
SONIC is all about having fun while you work and gaining a sense of accomplishment along the way. Not only do you work with fantastic people, you'll get great pay, flexible hours and a cool uniform. br /br /As a Sonic Multi-Unit Leader, you will be managing the operations of all General Managers and employees within multiple SONIC drive-ins.
You will also be responsible for training and supporting the drive-insapos; employees to ensure we provide quality food in a clean, safe and efficient manner so that our guests will have an enjoyable experience at Sonic! The job duties include: br /br /emsp;emsp;bull;nbsp;nbsp;Manages, trains, and coaches Working Partners/General Managers and conducts management orientation.
br /emsp;emsp;bull;nbsp;nbsp;Directs and assigns employees as needed to ensure all aspects of service meet operational standards br /emsp;emsp;bull;nbsp;nbsp;Oversee multiple drive-in employees and management in performing all duties in the Basic Stations (Fountain Frozen, Dresser, Front Swamp, Back Swamp, Grill, Switchboard, Expeditor, Food Prep, Carhop, Skating Carhop and if applicable Drive-Thru) as needed and depending on store volume, during a shift to ensure the preparation (portion control), temperature, packaging, appearance, presentation, taste and service of all menu items meet operational standards.
br /emsp;emsp;bull;nbsp;nbsp;Adheres to and monitors management compliance of the drive-in employee handbook, policies and practices.
br /emsp;emsp;bull;nbsp;nbsp;Takes appropriate action to address employee issues and policy violations and immediately reports all employee issues, complaints and policy violations to his/her immediate supervisor.
br /emsp;emsp;bull;nbsp;nbsp;Reviews employee and drive-in management work schedules in a timely manner to ensure continuous ability to properly serve guests in accordance with Sonic Drive-In policy and applicable law.
br /emsp;emsp;bull;nbsp;nbsp;Monitors multiple drive-in cost control procedures for food, labor, paper and inventory.
Takes immediate corrective action when necessary.
br /emsp;emsp;bull;nbsp;nbsp;Monitors performance of vendors.
Takes immediate corrective action when necessary.
br /emsp;emsp;bull;nbsp;nbsp;Audits drive-in employment-related records and payroll records.
br /emsp;emsp;bull;nbsp;nbsp;Reinforces the importance of placing guest needs first to drive-in management on a consistent basis.
br /emsp;emsp;bull;nbsp;nbsp;Responds to escalated guest requests and complaints in a respectful manner.
Takes immediate corrective action when necessary.
br /emsp;emsp;bull;nbsp;nbsp;Recruits, interviews and hire management team members to achieve proper staffing levels.
br /emsp;emsp;bull;nbsp;nbsp;Approves compensation levels of drive-in employees and managers within company guidelines.
br /emsp;emsp;bull;nbsp;nbsp;Prepares all necessary operational reports for multiple drive-ins.
Develops appropriate action plans to resolve unfavorable financial and/or sales trends.
br /emsp;emsp;bull;nbsp;nbsp;Develops and implements a marketing plan for region.
br /br /br /Additional Requirements: br /emsp;emsp;bull;nbsp;nbsp;High school diploma or equivalent required.
Advanced studies in business, restaurant management or related fields are preferred br /emsp;emsp;bull;nbsp;nbsp;Minimum of three (3) years of restaurant management experience (QSR preferred), experience running shifts without supervision br /emsp;emsp;bull;nbsp;nbsp;Multi-unit supervision experience is preferred.
br /emsp;emsp;bull;nbsp;nbsp;Required to work a minimum 5 day workweek including irregular hours, nights, weekends and holidays br /emsp;emsp;bull;nbsp;nbsp;Knowledge of recruiting, interviewing and selection practices br /emsp;emsp;bull;nbsp;nbsp;Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations br /emsp;emsp;bull;nbsp;nbsp;Leadership and supervisory practices and skills; effective verbal and written communication skills br /emsp;emsp;bull;nbsp;nbsp;Basic accounting and computer skills br /emsp;emsp;bull;nbsp;nbsp;Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems br /emsp;emsp;bull;nbsp;nbsp;Problem solving, decision-making and conflict-resolution skills br /emsp;emsp;bull;nbsp;nbsp;Abide by the companyapos;s appearance, uniform and hygiene standardsbr /br /br /Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the beeapos;s knees, cruisinapos; .
.
.
you get the picture! Itapos;s downright sensational!! br /br /All thatapos;s missing is you so Apply Today! br /br /Sonic and its indepe
$21k-28k yearly est. 60d+ ago
Crew Leader
Arby's, LLC 4.2
Canfield, OH jobs
Our Crew Leaders are in the meat pit, operating our restaurants on a day-to-day basis. You will help support the General Manager and Assistant Manager, ensuring that every shift operates smoothly. You'll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more.
One of the best things about working at Arby's is the variety. You can gain experience in all aspects of restaurant operations from customer service to food preparation and cash handling. In addition, you learn valuable life skills such as time management, multitasking, and the ability to perform under pressure. We're big on training and eager to see you expand your horizons as part of our team. This doesn't limit the things you may be asked to do.
Requirements:
* Minimum of 1+ year in foodservice and a Serve Safe Certification is a plus (training may be provided to the right candidate to get certified)
* Applicants should have strong communication skills and the ability to manage multiple tasks
* Applicants should have experience with inventory, cost controls, and cash handling.
Benefits:
* Competitive starting wage
* Opportunities for growth and advancement
* One free meal per shift
* Health insurance
* 401K
* Vacation time
* Flexible hours
* Overtime pay
* Textbook reimbursement
* Fun work environment
Company Introduction
The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes.
Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby's is part of the Inspire Brands family of restaurants.
$22k-27k yearly est. 60d+ ago
Crew Leader
Arby's 4.2
Lima, OH jobs
Our Crew Leaders are in the meat pit, operating our restaurants on a day-to-day basis. You will help support the General Manager and Assistant Manager, ensuring that every shift operates smoothly. You'll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more.
One of the best things about working at Arby's is the variety. You can gain experience in all aspects of restaurant operations from customer service to food preparation and cash handling. In addition, you learn valuable life skills such as time management, multitasking, and the ability to perform under pressure. We're big on training and eager to see you expand your horizons as part of our team. This doesn't limit the things you may be asked to do.
Requirements:
Minimum of 1+ year in foodservice and a Serve Safe Certification is a plus (training may be provided to the right candidate to get certified)
Applicants should have strong communication skills and the ability to manage multiple tasks
Applicants should have experience with inventory, cost controls, and cash handling.
Benefits:
Competitive starting wage
Opportunities for growth and advancement
One free meal per shift
Health insurance
401K
Vacation time
Flexible hours
Overtime pay
Textbook reimbursement
Fun work environment
Benefits
Flexible schedule
Paid time off
Health insurance
401(k)
Referral program
Employee discount
Paid training
Mileage reimbursement
Other
$22k-27k yearly est. 60d+ ago
Crew Leader
Arby's, LLC 4.2
Lima, OH jobs
Our Crew Leaders are in the meat pit, operating our restaurants on a day-to-day basis. You will help support the General Manager and Assistant Manager, ensuring that every shift operates smoothly. You'll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more.
One of the best things about working at Arby's is the variety. You can gain experience in all aspects of restaurant operations from customer service to food preparation and cash handling. In addition, you learn valuable life skills such as time management, multitasking, and the ability to perform under pressure. We're big on training and eager to see you expand your horizons as part of our team. This doesn't limit the things you may be asked to do.
Requirements:
* Minimum of 1+ year in foodservice and a Serve Safe Certification is a plus (training may be provided to the right candidate to get certified)
* Applicants should have strong communication skills and the ability to manage multiple tasks
* Applicants should have experience with inventory, cost controls, and cash handling.
Benefits:
* Competitive starting wage
* Opportunities for growth and advancement
* One free meal per shift
* Health insurance
* 401K
* Vacation time
* Flexible hours
* Overtime pay
* Textbook reimbursement
* Fun work environment
Company Introduction
The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes.
Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby's is part of the Inspire Brands family of restaurants.
$22k-27k yearly est. 60d+ ago
Crew Leader
Arby's, LLC 4.2
Warren, OH jobs
Our Crew Leaders are in the meat pit, operating our restaurants on a day-to-day basis. You will help support the General Manager and Assistant Manager, ensuring that every shift operates smoothly. You'll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more.
One of the best things about working at Arby's is the variety. You can gain experience in all aspects of restaurant operations from customer service to food preparation and cash handling. In addition, you learn valuable life skills such as time management, multitasking, and the ability to perform under pressure. We're big on training and eager to see you expand your horizons as part of our team. This doesn't limit the things you may be asked to do.
Requirements:
* Minimum of 1+ year in foodservice and a Serve Safe Certification is a plus (training may be provided to the right candidate to get certified)
* Applicants should have strong communication skills and the ability to manage multiple tasks
* Applicants should have experience with inventory, cost controls, and cash handling.
Benefits:
* Competitive starting wage
* Opportunities for growth and advancement
* One free meal per shift
* Health insurance
* 401K
* Vacation time
* Flexible hours
* Overtime pay
* Textbook reimbursement
* Fun work environment
Company Introduction
The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes.
Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby's is part of the Inspire Brands family of restaurants.
$22k-28k yearly est. 60d+ ago
Team/Crew Leader
Sonic Drive-In 4.3
Massillon, OH jobs
Team/Crew Leader Immediate Supervisor: Manager on Duty (MOD) Status: Nonexempt This position performs, leads, and supervises basic operational duties to provide quality products and service to guests. * Perform, lead, and supervise station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as assigned to meet operational standards
* Assist with new employee orientation and training
* Comply with all company policies, procedures, and operational standards
* Perform, lead, and supervise regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
* Regular attendance
ADDITIONAL DUTIES:
* Lead shift meetings
* Report customer or employee complaints/issues to MOD
* Move and stock food product weighing up to 50 pounds
* Perform other job-related duties as assigned or required
Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays
Qualifications and Job Requirements:
* Knowledge/Skills
* General restaurant or retail knowledge
* Basic math and reading skills
* Effective verbal and written communication skills
* Ability to follow directions
* Multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills
Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions
$21k-27k yearly est. 14d ago
Crew Leader
Arby's 4.2
Youngstown, OH jobs
Our Crew Leaders are in the meat pit, operating our restaurants on a day-to-day basis. You will help support the General Manager and Assistant Manager, ensuring that every shift operates smoothly. You'll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more.
One of the best things about working at Arby's is the variety. You can gain experience in all aspects of restaurant operations from customer service to food preparation and cash handling. In addition, you learn valuable life skills such as time management, multitasking, and the ability to perform under pressure. We're big on training and eager to see you expand your horizons as part of our team. This doesn't limit the things you may be asked to do.
Requirements:
Minimum of 1+ year in foodservice and a Serve Safe Certification is a plus (training may be provided to the right candidate to get certified)
Applicants should have strong communication skills and the ability to manage multiple tasks
Applicants should have experience with inventory, cost controls, and cash handling.
Benefits:
Competitive starting wage
Opportunities for growth and advancement
One free meal per shift
Health insurance
401K
Vacation time
Flexible hours
Overtime pay
Textbook reimbursement
Fun work environment
Benefits
Flexible schedule
Paid time off
Health insurance
401(k)
Referral program
Employee discount
Paid training
Mileage reimbursement
Other
$22k-28k yearly est. 60d+ ago
Crew Leader
Arby's, LLC 4.2
Youngstown, OH jobs
Our Crew Leaders are in the meat pit, operating our restaurants on a day-to-day basis. You will help support the General Manager and Assistant Manager, ensuring that every shift operates smoothly. You'll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more.
One of the best things about working at Arby's is the variety. You can gain experience in all aspects of restaurant operations from customer service to food preparation and cash handling. In addition, you learn valuable life skills such as time management, multitasking, and the ability to perform under pressure. We're big on training and eager to see you expand your horizons as part of our team. This doesn't limit the things you may be asked to do.
Requirements:
* Minimum of 1+ year in foodservice and a Serve Safe Certification is a plus (training may be provided to the right candidate to get certified)
* Applicants should have strong communication skills and the ability to manage multiple tasks
* Applicants should have experience with inventory, cost controls, and cash handling.
Benefits:
* Competitive starting wage
* Opportunities for growth and advancement
* One free meal per shift
* Health insurance
* 401K
* Vacation time
* Flexible hours
* Overtime pay
* Textbook reimbursement
* Fun work environment
Company Introduction
The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes.
Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby's is part of the Inspire Brands family of restaurants.
$22k-28k yearly est. 60d+ ago
Crew Leader
Arby's, LLC 4.2
Hubbard, OH jobs
Our Crew Leaders are in the meat pit, operating our restaurants on a day-to-day basis. You will help support the General Manager and Assistant Manager, ensuring that every shift operates smoothly. You'll also help team members through performance and training initiatives. Your ability to provide exceptional customer service will keep our customers coming back for more.
One of the best things about working at Arby's is the variety. You can gain experience in all aspects of restaurant operations from customer service to food preparation and cash handling. In addition, you learn valuable life skills such as time management, multitasking, and the ability to perform under pressure. We're big on training and eager to see you expand your horizons as part of our team. This doesn't limit the things you may be asked to do.
Requirements:
* Minimum of 1+ year in foodservice and a Serve Safe Certification is a plus (training may be provided to the right candidate to get certified)
* Applicants should have strong communication skills and the ability to manage multiple tasks
* Applicants should have experience with inventory, cost controls, and cash handling.
Benefits:
* Competitive starting wage
* Opportunities for growth and advancement
* One free meal per shift
* Health insurance
* 401K
* Vacation time
* Flexible hours
* Overtime pay
* Textbook reimbursement
* Fun work environment
Company Introduction
The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences. Arby's delivers on its purpose by celebrating the art of Meatcraft with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes.
Arby's Fast Crafted restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby's is part of the Inspire Brands family of restaurants.
$22k-28k yearly est. 60d+ ago
Shift Lead
Taco Bell 4.2
Carey, OH jobs
Carey, OH " You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
The Taco Bell Shift Lead supports the Restaurant General Manager by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems with a smile, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit. A successful candidate will have a positive attitude and good communications skills. If you want to build a great career, be part of a winning team, and learn valuable leadership skills, Taco Bell is the place to learn, grow and succeed!
Job Requirements and Essential FunctionsStrong preference for internal promote form Hourly Champion position Must be at least 18 years old Must pass background check criteria and drug test Must have reliable transportation Able to do basic business math Able to stock shelves and coolers Able to oversee and manage subordinate employees and provide direction Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin Able to clean the parking lot and grounds surrounding the restaurant Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time
$23k-29k yearly est. 11d ago
Shift Leader
Five Guys 4.4
Lima, OH jobs
Five Guys Burgers and Fries - Immediate Shift Leader Needed Do you enjoy working in a fast-paced (but fun!), clean, cook-to-order environment? Are you motivated by the opportunity to earn free food during shifts along with weekly bonuses and tips? Are you interested in leading a team? Then this is the job for you!
Join Five Guys Burgers and Fries, one of America's most successful hamburger concepts, as a talented Shift Leader. You'll be trained on all aspects of the restaurant, working from the register to the grill, ensuring guest satisfaction through your leadership. Our commitment to customer service, cleanliness, and serving fresh, quality food sets us apart.
Requirements:
* Minimum age: 18 years old
* High school diploma, some post-high school education a plus
* Must work 150 hours in-store, learn all line stations, become ServSafe certified, and complete manager certification
* 1-2 years previous leadership experience in some capacity
The Perks:
* Competitive Base Wage + Tips + Weekly Bonuses! (Adds an average of $1.50-3 per hour to base wage)
* FREE Meals on shift
* Excellent Medical, dental, and vision benefits
* Flexible Scheduling
* Opportunities for advancement to upper management
Ready to lead a dynamic team in a delicious and enthusiastic environment? Apply now and be part of the Five Guys Burgers and Fries family!
Company Introduction
Five Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by the Zagat survey, but also because of its employees.
We have a unique work environment where you're trained to work every position in the restaurant. From the register, to the grill, to morning prep and evening close, our crew members become a team working in all aspects of the restaurant.
We also have a unique crew bonus program that provides the opportunity to earn cash bonuses two times per week giving our crew members the opportunity to earn much higher incomes.
We have an open kitchen experience so it's fun and it's loud with lots of team communication. The crew's burger creation is part of the customer experience.
$25k-32k yearly est. 5d ago
Shift Leader
Five Guys 4.4
Fairlawn, OH jobs
At Five Guys, we serve outstanding burgers and fries, in clean restaurants with a top tiered customer service approach! If you can lead, inspire, and challenge yourself and others to do better every day, then we want to speak with you! Shift Leaders at Five Guys provide their leadership and expertise in helping our restaurant teams to WOW our customers each day. They set the example and teach crew members how to maintain our high standards.
We have a unique bonus program, called the Secret Shopper program that provides the opportunity to earn cash bonuses for everyone on your team by upholding our high standards and delivering an outstanding dining experience.
We're a group of people passionate about the food we serve, who we are as a company, and how we work as a team. And most importantly we like to have fun! At Five Guys, the philosophy is simple: great burgers and fries, crafted in a clean restaurant run by friendly staff. We are focused on creating an environment where all our employees take ownership of their work and have fun doing it. If you're a self-starter ready for a career that you can take pride in, apply to this stepping stone to management.
What's in it for you?
* A fast-paced, high-energy environment
* Competitive base pay, excellent potential bonus, and an avg of $2/hr in tips!
* 1 week PTO/Yr
* Work with fresh ingredients and highest quality products
* Amazing growth opportunities
* Free Meals while you work
* 401k, Medical, Dental and Vision based on eligibility
Requirements:
* 18+ years old
* Ability to work in a fast paced environment
* 1+ year restaurant manager experience
* People and Leadership skills
* Communication and math skills
* Able to lift 50 lbs
$26k-33k yearly est. 5d ago
Team Leader
Jack In The Box, Inc. 3.9
Cincinnati, OH jobs
Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all JIB procedures, systems and standards.
Guest Expectations
Well-Trained
* (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
* Trains and coaches team members using the Guest Expectations training materials.
* Models being calm and productive during busy times.
* Coaches team members to ensure they are knowledgeable on job requirements.
Neat and Well-Groomed
* (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when noncompliant.
* Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.
Friendly
* (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. ? Coaches team members on having a positive, friendly attitude and behaviors.
* Models and coaches team members on the JIB Hospitality Model. Well-Staffed
* (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis.
* Helps with order taking and cashiering during busy times.
* Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive.
* Encourages team members to ask for help, when necessary, to meet guests' needs.
* Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
* (Food Quality) Monitors quality to ensure the food looks and tastes great, and is of high quality.
* Models and monitors food presentation and coaches team members when necessary.
* Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary.
Consistent and Quick Service
* (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same.
* Leads and coaches team on how to provide consistent, fast service.
* Helps with order taking and cashiering during busy times.
Order Accuracy
* (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards.
* Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the process. Does not dismiss errors.
* Holds employees accountable to minimal order errors and re-trains them as needed.
Food Safety
* (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures.
* Follows all hand washing and glove procedures.
* Completes the Food Safety Checklist each shift
It's All About
Brand Ambassador
* Has passion for the business and pride in Jack in the Box.
* Inspires team members to embrace the brand.
* Is proud to represent Jack in the Box.
Focus on the Guest
* Treats guests and employees with care and respect.
* Is passionate about serving the guest.
* Steps in to help employees when necessary.
* Has a happy, friendly personality that is engaging to both the guest and other employees.
* Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communication and addresses them proactively.
* Handles guest complaints -says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest.
* Inspires team to take care of guests and make them the number one priority.
Team Skills
* Treats all employees with care and respect.
* Is a good team player and leader.
* Has a positive can-do attitude.
* Is dependable and reliable.
* Is willing to help others.
* Keeps calm and does not show signs of stress.
* Is open and willing to work with and lead people of all backgrounds.
* Ensures the team provides quick service while maintaining a calm environment.
* "Manages the floor"- coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws.
Commitment
* Thrives in a fast-paced, high energy, team environment.
* Performs professionally during difficult situations and/or high volume times.
* Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
* Takes corrective action to resolve issues that could jeopardize food safety or food quality.
* Is flexible and changes direction based on the needs of the business.
* Works with a sense of urgency.
* Knows and trains others on the products and menu.
* Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable.
* Takes accountability for cash management and handling during their shift.
* Is meticulous in following and managing to Jack in the Box policies and standards.
Front of Restaurant
Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service(Dine In/Drive-Thru)
* Immediately acknowledges and welcomes guests.
* Takes and clarifies orders, assists guests with menu selection as appropriate.
* Enters order in POS system, collects money, and makes change.
* Always thanks guest upon completion of order taking.
* Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
* Maintains cleanliness and stocking of work area.
Interior
* Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
* Cleans and stocks restrooms.
* Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board).
* Cleans drive-thru and dump
Back of Restaurant
Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Grill
* Reads grill video monitor to prepare ordered products.
* Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
* Discards ingredients/products that have expired or don't meet quality standards.
* Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.
Assembly
* Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
* Discards ingredients/products that have expired or don't meet quality standards.
Prep
* Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
* Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards.
* Visually checks and inspects all ingredients for freshness.
* Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
* Reads fryer video monitor prepare ordered products.
* Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin.
* Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
* Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
* Washes and sanitizes dishes and utensils by hand or using dishwasher.
* Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
* Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans, and cleans miscellaneous exterior items (i.e. -drive-thru menu board).
* Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness.
Receiving & Storage
* Receives and stores products on delivery following established procedures.
*
QUALIFICATIONS:
Experience - 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment.
Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.
Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.
REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.
$29k-54k yearly est. 15d ago
Shift Leader
Taco Bell 4.2
Mount Vernon, OH jobs
Mount Vernon, OH Company Summary: Who is Taco Bell? Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Restaurant General Manager, the Shift Leader assists in the management of shifts within their Taco Bell restaurant following the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The Shift Leader will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant.
Responsibilities of the Shift Leader Position:
* Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards.
* Ensures a safe working environment by role modeling and requiring safe work behaviors.
* Motivates and trains.
* Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program.
* Ensures food quality and 100% customer satisfaction.
* Ensures complete and timely execution of corporate & local marketing plans.
* Champions recognition and motivation efforts
* Provides regular feedback to the team and RGM.
Minimum Requirements: Is This You?
* Must be at least 18 years of age.
* Supervisory experience in the Quick Service Restaurant industry or retail environment
* Attendance and Punctuality a must
* Basic business math skills
* Good oral/written communication skills
* Basic personal computer literacy
* Enthusiasm and willing to learn.
* Team player
* Commitment to customer satisfaction Why Taco Bell?
* Have a strong work ethic
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
* We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
* We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
* We foster a culture of authenticity and believe all people can make a difference
$23k-29k yearly est. 9d ago
Shift Lead
Taco Bell 4.2
Perrysburg, OH jobs
Perrysburg, OH " You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
The Taco Bell Shift Lead supports the Restaurant General Manager by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems with a smile, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit. A successful candidate will have a positive attitude and good communications skills. If you want to build a great career, be part of a winning team, and learn valuable leadership skills, Taco Bell is the place to learn, grow and succeed!
Job Requirements and Essential FunctionsStrong preference for internal promote form Hourly Champion position Must be at least 18 years old Must pass background check criteria and drug test Must have reliable transportation Able to do basic business math Able to stock shelves and coolers Able to oversee and manage subordinate employees and provide direction Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin Able to clean the parking lot and grounds surrounding the restaurant Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time
$23k-30k yearly est. 11d ago
Shift Lead OH
Taco Bell 4.2
Aurora, OH jobs
Aurora, OH The shift leader is an hourly position that provides additional management coverage of operating hours and direct supervision of operations. Focal points include driving customer service and maintaining high standards of cleanliness, Hospitality, accuracy, building maintenance, product quality, and speed of service. The shift leader directly performs hands on operational work on an ongoing basis to assist in training employees, responding to guest service needs, and otherwise role model appropriate skills and behaviors in their restaurant. The shift leader may assume full responsibility for the closing of the restaurant and on occasion the opening of a restaurant when other management is unavailable. You will ensure that our food is served safely, provide consistent customer satisfaction, provide your team with a great restaurant to work, and operate each and every shift to standard at the restaurant
Duties and Responsibilities:
* Greet customers with a friendly demeanor and accurately take their orders.
* Prepare and package food and drink products according to restaurant standards.
* Operate cash registers, process payments, and provide change to guests.
* Maintain the cleanliness and sanitation of the restaurant including back of house (the line), lobby, and restrooms.
* Assist with food prep and dishwashing as needed.
* Restock inventory and supplies.
* Ensure compliance with all food safety regulations and policies.
* Promote new menu items and provide recommendations when asked.
* Assist with opening and closing tasks.
* Manage shifts to ensure fair employee treatment and compliance with workplace laws and regulations.
* Offers ongoing coaching and feedback to team members.
* Assist with any safety concerns in the workplace.
* Reports any serious issues to their manager and HR as needed.
* Conducts food safety and prep audits daily.
* Conducts daily inventory monitors performance and shares responsibility for cash procedures.
Qualifications
Knowledge and Skill Requirements:
* Must be at least 18 years old or older.
* Strong preference for an internal promote who has completed all required learning zone training and certiications.
* High school diploma or GED is preferred.
* Possess a minimum of 6 months in a shift management or supervisory role, preferably in a service related business.
* Legal right to work in the United States.
* Ability to work lexible hours.
* Basic math and reading skills.
* Solid oral and written communication skills
Ability to learn quickly with a can-do attitude.
* Comes to work with good hygiene.
* Has reliable transportation and able to arrive to work on time.
* A positive, friendly, and courteous attitude.
The duties and requirements of this position may change from time to time. The Company and their afiliates reserve the right to add or delete duties and responsibilities at the discretion of its owners/managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
$23k-30k yearly est. 14d ago
Shift Lead
Taco Bell 4.2
Waterville, OH jobs
Waterville, OH " You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
The Taco Bell Shift Lead supports the Restaurant General Manager by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems with a smile, seek help when needed and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit. A successful candidate will have a positive attitude and good communications skills. If you want to build a great career, be part of a winning team, and learn valuable leadership skills, Taco Bell is the place to learn, grow and succeed!
Job Requirements and Essential FunctionsStrong preference for internal promote form Hourly Champion position Must be at least 18 years old Must pass background check criteria and drug test Must have reliable transportation Able to do basic business math Able to stock shelves and coolers Able to oversee and manage subordinate employees and provide direction Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin Able to clean the parking lot and grounds surrounding the restaurant Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time
$23k-29k yearly est. 11d ago
Team Leader
Jack In The Box, Inc. 3.9
Beckett Ridge, OH jobs
Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all JIB procedures, systems and standards.
Guest Expectations
Well-Trained
* (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate.
* Trains and coaches team members using the Guest Expectations training materials.
* Models being calm and productive during busy times.
* Coaches team members to ensure they are knowledgeable on job requirements.
Neat and Well-Groomed
* (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when noncompliant.
* Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled.
Friendly
* (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. ? Coaches team members on having a positive, friendly attitude and behaviors.
* Models and coaches team members on the JIB Hospitality Model. Well-Staffed
* (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis.
* Helps with order taking and cashiering during busy times.
* Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive.
* Encourages team members to ask for help, when necessary, to meet guests' needs.
* Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping.
Food Tastes Great
* (Food Quality) Monitors quality to ensure the food looks and tastes great, and is of high quality.
* Models and monitors food presentation and coaches team members when necessary.
* Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary.
Consistent and Quick Service
* (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same.
* Leads and coaches team on how to provide consistent, fast service.
* Helps with order taking and cashiering during busy times.
Order Accuracy
* (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards.
* Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the process. Does not dismiss errors.
* Holds employees accountable to minimal order errors and re-trains them as needed.
Food Safety
* (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures.
* Follows all hand washing and glove procedures.
* Completes the Food Safety Checklist each shift
It's All About
Brand Ambassador
* Has passion for the business and pride in Jack in the Box.
* Inspires team members to embrace the brand.
* Is proud to represent Jack in the Box.
Focus on the Guest
* Treats guests and employees with care and respect.
* Is passionate about serving the guest.
* Steps in to help employees when necessary.
* Has a happy, friendly personality that is engaging to both the guest and other employees.
* Reads the guest and anticipates their needs. Pays attention to guests' verbal and non-verbal communication and addresses them proactively.
* Handles guest complaints -says "Yes" to the Guest without arguing, questioning or assuming the guest is wrong. Does what is right for the guest.
* Inspires team to take care of guests and make them the number one priority.
Team Skills
* Treats all employees with care and respect.
* Is a good team player and leader.
* Has a positive can-do attitude.
* Is dependable and reliable.
* Is willing to help others.
* Keeps calm and does not show signs of stress.
* Is open and willing to work with and lead people of all backgrounds.
* Ensures the team provides quick service while maintaining a calm environment.
* "Manages the floor"- coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws.
Commitment
* Thrives in a fast-paced, high energy, team environment.
* Performs professionally during difficult situations and/or high volume times.
* Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean.
* Takes corrective action to resolve issues that could jeopardize food safety or food quality.
* Is flexible and changes direction based on the needs of the business.
* Works with a sense of urgency.
* Knows and trains others on the products and menu.
* Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable.
* Takes accountability for cash management and handling during their shift.
* Is meticulous in following and managing to Jack in the Box policies and standards.
Front of Restaurant
Includes, but not limited to duties, described below. Performs other duties as assigned or directed.
Guest Service(Dine In/Drive-Thru)
* Immediately acknowledges and welcomes guests.
* Takes and clarifies orders, assists guests with menu selection as appropriate.
* Enters order in POS system, collects money, and makes change.
* Always thanks guest upon completion of order taking.
* Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests.
* Maintains cleanliness and stocking of work area.
Interior
* Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors.
* Cleans and stocks restrooms.
* Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans, and cleans miscellaneous exterior items (i.e. - drive-thru menu board).
* Cleans drive-thru and dump
Back of Restaurant
Includes, but not limited to, duties described below. Performs other duties as assigned or directed.
Grill
* Reads grill video monitor to prepare ordered products.
* Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds.
* Discards ingredients/products that have expired or don't meet quality standards.
* Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment.
Assembly
* Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest.
* Discards ingredients/products that have expired or don't meet quality standards.
Prep
* Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation.
* Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times, and complies with JIB food safety standards.
* Visually checks and inspects all ingredients for freshness.
* Measures, assembles, and prepares ingredients for various products according to product mix information.
Fryer
* Reads fryer video monitor prepare ordered products.
* Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin.
* Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units.
Interior
* Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms.
* Washes and sanitizes dishes and utensils by hand or using dishwasher.
* Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens.
* Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment.
* Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, etc.). Visually checks and inspects all areas for cleanliness.
Exterior
* Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs.
* Empties trash cans, and cleans miscellaneous exterior items (i.e. -drive-thru menu board).
* Cleans drive-thru and dumpster slabs. Visually checks and inspects all areas for cleanliness.
Receiving & Storage
* Receives and stores products on delivery following established procedures.
*
QUALIFICATIONS:
Experience - 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1 year supervisory experience in a restaurant or retail customer service environment.
Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior.
Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors.
REASONABLE ACCOMMODATION: Jack in the Box, Inc. and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.
This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the independent franchisee, and not Jack in the Box Inc. will be your employer if you are hired. The independent franchisee is responsible for all employment related matters in the restaurant including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, wages, supervision, staffing and scheduling.