Raleigh Enterprises jobs - 92 jobs

Personal Care Aides act as a bridge to independent living for many seniors as well as those with disabilities who may also require assistance with activities of daily living. From monitoring a client's vital signs and physical or mental condition, to assisting with grooming, hygiene, and chores around the house, Personal Care Aides allow clients to maintain the familiarity - and dignity - of living at home. Benefits Wellness program Continuing education Referral incentive program Travel time reimbursement Holiday Overtime Responsibilities Help clients with personal hygiene, dressing, bathing and other daily tasks Perform basic health care services for clients including checking vital signs or administering prescription medication Help with general light housekeeping, including cooking meals Make transportation arrangements or provide transportation for clients as needed Collect information about conditions and treatment plans from caregivers, nurses, doctors and family members Observe and report on each client's condition Stay up-to-date with home health aide training, policies and procedures Qualifications Access to reliable transportation to and from work. Your vehicle must be insured. You must have a valid driver's license. You will need a current TB You must pass a Background & Drug check & be E-Verify employable. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: The Client Relationship Leader will drive growth with large national retail brokerage partners. This role serves as a strategic interface between CRC and major retail firms, translating retail broker behavior, priorities, and decision-making into clear, executable growth strategies for CRC. This role will help shape how CRC partners with retail brokers to drive profitable growth. KEY RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Retail Partner Strategy & Growth Planning Develop detailed growth plans for assigned retail partners Translate retail broker operating models into actionable CRC strategies Identify priority segments, coverage lines, and execution opportunities Continuously refine plans based on market feedback and results Relationship & Stakeholder Leadership Serve as a senior, credible interface with retail broker leadership Build trust-based relationships focused on long-term partnership, not transactional placement Cross-Functional Execution Coordinate across CRC producers, placement teams, operations, and leadership Drive execution without direct authority, aligning diverse stakeholders around shared goals Ensure follow-through against agreed strategies and timelines Market & Competitive Insight Bring current, first-hand insight from carrier distribution or competitor environments Track competitor positioning and retail broker behavior in target segments Provide feedback to leadership on where CRC should invest or adjust approach Executive Communication Present clear execution plans and progress updates to CRC leadership Confidently articulate strategy, risks, and outcomes with executive presence EDUCATION AND EXPERIENCE The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 8-10+ years of experience in roles at both carriers and retail brokerage firms is required. CERTIFICATIONS, LICENSES, REGISTRATIONS n/a FUNCTIONAL SKILLS Required Significant experience working with large national retail brokers Strong background in carrier distribution, broker engagement, or strategic accounts Proven ability to build and execute structured growth plans Highly self-directed, organized, and proactive Preferred Current or recent role at a carrier or specialty distributor Experience focused on the specific broker segments CRC is targeting Prior exposure to wholesale brokerage or specialty markets The annual base salary for this position is $137,000.00 - $157,000.00. General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan. CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Customer Care Group Specialist Pay Rate: $17.00 per hour About the Role We are seeking a Customer Care Group Specialist who is passionate about delivering exceptional customer experiences. This role is ideal for a detail-oriented professional who enjoys problem-solving, thrives in a fast-paced environment, and takes pride in helping clients find solutions quickly and professionally. You will be the front line of communication between our clients, customers, and internal teams, playing a critical role in maintaining trust, accuracy, and service excellence. What You'll Do Handle inbound and outbound calls, chats, and emails with professionalism and empathy Resolve customer inquiries and troubleshoot basic issues efficiently Process orders and credit card payments securely and accurately Follow up on orders and send timely updates to internal research teams Maintain clear, accurate records in internal systems Add and manage corporate users' accounts as needed Ensure compliance with data security and confidentiality standards (especially with sensitive personal information) Consistently meet or exceed service level agreements (SLAs) What We're Looking For Required Qualifications High School diploma or GED Strong computer and multitasking skills Excellent written and verbal communication abilities Ability to manage deadlines and prioritize tasks effectively Preferred Qualifications Experience in customer service, call center, or administrative support Background in background investigations or compliance-related work FCRA Certification (or willingness to obtain) Key Skills for Success Exceptional attention to detail and accuracy Strong active listening and problem-solving abilities Ability to work independently and collaboratively High level of professionalism, discretion, and integrity Work Environment Hybrid/Remote eligible position with a private, secure home workstation Reliable high-speed internet via Ethernet connection required Must be able to work in a quiet, professional setting If working from office: located in an indoor, climate-controlled environment Why Join Us? We offer a collaborative, supportive workplace where your work truly matters. You will have the opportunity to grow your career while making a meaningful impact on the clients and communities we serve.

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: The primary purpose of this position is to facilitate the testing for the Line of Business for all departments within Tapco. This includes testing in various I.T. environments but is not limited to Development, UAT, RC and production. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Test TAPSYS/New system updates for Underwriting Department, Account Services, Endorsements, Compliance and Breakdown in development environments and re-test subset in production environment post release, to ensure modifications work properly. 2. Test and approve new policy forms and carrier implementation for new carriers and states in TAPSYS for Policy Issuance in a development environment and re-test subset in production environment post release, to ensure modifications work properly. 3. Test Policy Output to ensure carrier and state compliance once pushed to production. 4. Act as liaison for Business Unit and IT Department for Testing/Implementation. 5. Correspond with third party vendors for set-up, testing and release of future policy issuance systems. 6. Work with Business Analyst on Docucorp/Formsmaker/VPI/Carrier Issuance System changes and releases (including testing and implementation). QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's Degree or Equivalent Work Experience 2. Three years of insurance experience 3. Property & Casualty Licensing 4. Substantial knowledge of insurance processes, TAPCO carriers and statutory regulations 5. Ability to plan, organize and manage multiple priorities 6. Ability to work under time constraints and meet deadlines 7. Ability to review information, make decisions, and manage time effectively with minimal to no supervision 8. Working knowledge of TAPSYS system and Microsoft Office software 9. Ability to operate a Computer, calculator, multi-line phone, scanner, copier, and other office equipment 10. Ability to adhere to all organizational policies and procedures Preferred Qualifications: 1. Previous Underwriting, Policy Issuance and/or Auditing Experience General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan. CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Assurance Senior - Cary, NC Who: A detail-oriented assurance professional who is committed to high-quality client service and continued technical development. What: Prepare audit workpapers, analyze financial information, identify issues and solutions, and support efficient, accurate engagement execution. When: Full-time role with chargeable hour expectations and ongoing professional growth. Where: Cary, NC Why: To contribute to strong client relationships and high-quality audit outcomes through accuracy, communication, and problem-solving. Office Environment: A fast-paced, teamwork-driven environment that values professionalism, learning, and client service excellence. Salary: Competitive compensation with benefits. Position Overview: We are seeking an Assurance Associate who will support audit engagements by preparing workpapers, analyzing financial records, identifying client issues, and providing value-added recommendations. This role is ideal for a professional who is advancing in their assurance career and working toward CPA completion while contributing meaningfully to client service. Essential Functions: ● Adhere to professional ethics and maintain strict client confidentiality. ● Demonstrate commitment to exceptional client service and personal attention. ● Support audit preparation including trial balance and lead sheet setup, schedule creation, financial updates, and record verification. ● Gain an understanding of client businesses and industry considerations. ● Meet budget and realization goals while supporting staff in meeting theirs. ● Identify client issues and clarify service responsibilities. ● Participate in staff and intern recruiting activities. ● Remain aware of accounting developments and research technical issues as needed. ● Identify problem areas and propose effective solutions to managers and partners. ● Provide value-added suggestions during audits and reviews. ● Meet assigned chargeable hour goals. ● Participate in internal training as appropriate. ● Continue working toward completing the CPA exam if not already certified. Position Requirements: ● Bachelor's degree in Accounting, Finance, or related field. ● CPA license strongly preferred. ● Two to five years of public accounting experience preferred. ● Solid understanding of basic accounting procedures and GAAP. ● Proficiency with Microsoft Office applications. ● Excellent multitasking, written, and verbal communication skills. ● Ability to meet deadlines in a fast-paced, team-oriented environment. If you're interested in learning more about this opportunity or would like to discuss your qualifications, please apply now.

Pay Rate: $15.00 per hour Continuous Job Posting (Applications Accepted on an Ongoing Basis) We are seeking detail-oriented and self-motivated candidates for the Licensing Research Associate position. This is a continuous job advertisement and will remain posted to attract applicants who meet the qualifications and are excited to contribute to a compliance-focused team. Under the supervision of the Licensing Team Lead, the Licensing Research Associate conducts background check investigations in compliance with FCRA regulations and client-specific standards. Responsibilities include address history traces, social security number validations, comprehensive database searches, and criminal background checks. Minimum Qualifications: High School Diploma or GED required Resident of North Carolina Must be able to obtain Basic FCRA Certification through the PBSA Proven experience working remotely Comfortable using communication platforms such as Teams, phone, chat, and email Must have a private, permanent home office with high-speed internet and ethernet connection Knowledge, Skills, and Abilities: Maintain discretion and confidentiality at all times Work independently and as part of a team High attention to detail with accurate alpha-numeric data entry skills Strong organizational and planning abilities Professional demeanor and communication skills Typing speed of at least 45 WPM Proficient in Microsoft Word, Excel, and Outlook Essential Duties and Responsibilities: Perform research through federal, state, and county court systems Ensure compliance with departmental and legal standards Accurately track and document order progress Analyze and interpret background screening data Communicate with research vendors and data sources Submit accurate and timely updates within internal systems Assist with additional duties as assigned Work Environment & Physical Demands: This is a hybrid role Must maintain a secure, quiet, and permanent remote work setup Regular use of computer/laptop; light lifting may occasionally be required Reasonable accommodations will be made per ADA standards Note: This job ad is open continuously to maintain a pool of qualified applicants. Applications will be reviewed as they are received. If you meet the qualifications and are interested in contributing to a mission-driven team, we encourage you to apply today.

OnSite Dermatology is a highly respected national organization providing mobile dermatology services to seniors living in retirement communities and nursing homes specializing in the detection and treatment of pre-cancers, cancerous growths, inflammation, scaling, infections and other discomforts of the skin. You will step into an established patient base. This is a medically oriented dermatology role treating patients that would otherwise go without dedicated dermatology care. By diagnosing untreated skin cancers, you will be saving the lives of a vulnerable underserved patient population. We are seeking a Physician Assistant or Nurse Practitioner. Dermatology experience is preferred but we are willing to train. Why OnSite Dermatology is right for you: National, fast growing mobile dermatology practice Innovation, proven business model More autonomy than a traditional practice setting Fully staffed back office to manage and support your appointments, insurance verification and billing Cloud based Dermatology specific EMR Job Description Duties will include the following: Physical assessments, diagnosis and treatment of a variety of dermatological disorders. Perform full body skin exams, biopsies, cryotherapy and ED&C. Qualifications Medical dermatology experience preferred but not required Valid state PA/NP License Geriatric and/or mobile wound care experience a plus Additional Information Additional benefits included: mileage reimbursement cell phone allowance malpractice insurance

Job DescriptionSalary: We are seeking a dependable and safety-conscious Skid Steer Operator / General Laborer to join our team. This role involves operating skid steer equipment for site work and performing general labor tasks to support construction projects. The ideal candidate is versatile, hardworking, and committed to maintaining a safe and efficient work environment. Key Responsibilities Operate skid steer equipment to move, load, and grade materials. Perform routine equipment checks and minor maintenance. Assist with site preparation, material handling, and cleanup. Load/unload materials and tools as needed. Follow all safety guidelines and maintain a clean work area. Support team with general labor tasks such as digging, lifting, and debris removal. Qualifications Experience operating skid steer equipment in construction or similar environments. Ability to perform physical labor in outdoor conditions. Knowledge of safety procedures and equipment operation standards. Valid drivers license; CDL preferred but not required. Ability to work independently and as part of a team. Preferred Skills Familiarity with skid steer attachments (augers, trenchers, forks). Basic mechanical skills for troubleshooting. Strong work ethic and attention to detail.

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: The In-House Corporate Counsel will be responsible for a wide variety of in-house corporate legal matters, including conducting corporate secretary and board work, preparing corporate resolutions, working on corporate transactions and related duties. The ideal candidate will have experience with corporate formation and governance, M&A and complex corporate transactions, and ideally securities law. KEY RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. Provide legal advice on a wide range of issues, including corporate policies, compliance, intellectual property, labor and employment, and contract negotiation, ensuring that all actions align with legal requirements. Will draft, review, and negotiate contracts and agreements to protect the company's interests. This includes contracts with vendors, customers, and business partners, ensuring that all legal documents comply with relevant laws and regulations. Ensures that the company adheres to local, state, and federal laws and regulations. Developing compliance programs and policies to mitigate legal risks and promote best practices throughout the organization. Will manage any litigation the company may face, coordinating with external legal counsel as necessary. This includes developing legal strategies and ensuring that the company's position is effectively represented in legal proceedings. Identifies potential legal risks associated with business decisions and transactions. Will conduct risk assessments and provide legal strategies to minimize exposure to liabilities. Assist in maintaining proper corporate governance practices, including advising on board matters and ensuring compliance with corporate formalities. Work closely with various departments, such as finance and human resources, to provide legal insights that drive informed business decisions and safeguard the organization's interests. EDUCATION AND EXPERIENCE The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A Juris Doctorate (JD) degree is required. 5+ years of corporate law and M&A transactional experience is required, preferably with an Am Law 200 or boutique law firm and/or in-house legal department CERTIFICATIONS, LICENSES, REGISTRATIONS Licensed to practice law in any state FUNCTIONAL SKILLS Strong knowledge of corporate law and legal guidelines Stellar analytical skills Outstanding written and verbal communication skills Ability to work effectively with business teams Ability to work independently as well as part of a team and to manage multiple priorities in a fast-paced environment Securities law experience is a plus Insurance industry experience a plus Role is hybrid in Charlotte, NC. General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan. CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

The mission of Hooters is to “ Make People Happy ” and the Hospitality Service Support position strives to provide an exceptional experience for our guests including a sincere positive greeting, quick and efficient service and a clean and friendly atmosphere. You will have the opportunity to be cross trained in three areas of responsibility. Performing the Host role; ultimately responsible for greeting the customer immediately when they enter Hooters. This position must possess a personal and energetic personality to welcome and seat guests ensuring their needs are accommodated. The Host recognizes and knows how to assist parties with children, large parties, businessmen/women and all other types of people that enter Hooters doors. The Host controls the flow of the restaurant through seating and to alleviate Hooters Girls from getting multiple tables at one time to ensure each guest gets an excellent service experience. The Host must be aware of new menu items and specials and be able to answer all questions about the menu. The Host may also act as the person responsible for selling Merchandise. Preforming the To-Go role; taking orders via phone, delivery service apps/tablets, online orders, and walk-in guests. This role time, and order accuracy. Additional duties of this position will include suggestive selling, ensuring order accuracy, orders packaged accurately, and receiving payment. The To-Go position must be aware of new menu items and specials and be able to answer all questions about the menu. Performing the Staff role; maintaining cleanliness and sanitation of various areas of the restaurant to include the parking lot, Front of House, and restrooms. This role plays a significant part of the guests' perception of the atmosphere. Attention to detail of restaurant needs in all aspects of staff support responsibilities. Keeps all wait stations full stocked and maintained. If applicable, Staff may assist in stocking and cleanliness of the Hooters bar area and performing Food Runner task. The ability to prioritize multiple tasks to ensure operations run efficiently is important. All employees will be required to embrace the Company's core values: Show You Care, Elevate the Spirit, Respect Everyone, Values Feedback, and Exceeds Expectations. Responsibilities: a. Guest Happiness · Food & Beverage Quality Assurance · Order Accuracy · Speed of Service · Accurate Food Presentation · Friendly & Attentive Customer Service b. Financial Management · Responsible Cash Handling c. Brand Operating Standards · Welcoming, Personal, & Courteous · Ensures Proper Sanitation and Food Handling · Prepared, in Uniform & Punctual for Shift · Cleanliness d. Other · Menu Knowledge · Rotation Seating · Aware of Events & Specials · Sense of Urgency · Store Events Spokesperson · Ensures Proper Sanitation and Cleanliness of Sell Windows and Wait Stations · Facility Maintenance and Cleanliness · Ensures Products are Available for FOH Employees Qualifications: Must be 17/18 years of age or older Customer Service Skills Basic Mathematical Computations Skills Ability to Promote Brand Integrity Ability to Maintain Professionalism at All Times Ability to Communicate Clearly Ability to Work Well with Others Ability to Multi-Task within a Fast-Paced Environment Ability to Adapt to Change Menu Knowledge Knowledge of Sanitation and Use of MSDS All applicants applying for a position involved in the service of alcoholic beverages must have a valid ServSafe alcohol certification, and all applicants must have any other legally required certification prior to beginning work and in order to be eligible to work for Hooters. The applicant will not be compensated for the completion of any training required to get the required certification, and gaining such certification does not guarantee the applicant continued employment. Hooters of America LLC. is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: We are seeking a highly motivated and customer-focused IT Service Desk Manager to lead our IT Support Team. This is a hands-on leader responsible for ensuring exceptional service delivery, managing day-to-day operations of the IT Service Desk. This role is pivotal in maintaining high levels of customer satisfaction, aligning IT services with business needs, and fostering a culture of responsiveness, accountability, and continuous improvement. The manager will oversee the on-shore and off-shore IT Service Desk teammates, manage escalations, and act as the primary liaison between IT and business stakeholders. The ideal candidate combines strong technical knowledge with outstanding leadership and communication skills. Key Responsibilities Service Desk Operations Oversee daily operations to ensure timely resolution of incidents and requests. Implement ITIL best practices for incident, problem, and request management. Monitor service desk metrics (response times, resolution rates, customer satisfaction). Manage escalated support issues requiring on-site presence, including complex troubleshooting, patching, and hardware/software re-installations. Leadership & Team Vendor Management Promote a customer-first mindset across the team Lead, mentor, and develop the service desk team to deliver high-quality support and advance team objectives. Partner with IT Support vendors, and outsourced partners to ensure service excellence. Process Improvement & Compliance Identify, develop, and communicate new technology standards and best practices. Identify opportunities to streamline workflows and enhance efficiency. Drive automation and self-service initiatives. Maintain documentation of procedures, FAQs, and knowledge base articles. Ensure compliance with IT security standards, policies, and procedures. Customer Experience & Business Focus Serve as the primary point of contact for all IT service requests, incidents, and communications with internal and external customers. Ensure customer satisfaction by delivering excellence in IT products and services, and by consistently demonstrating a professional, positive, and approachable attitude. Champion customer service excellence by ensuring all interactions are empathetic, professional, and solution oriented. Proactively seek out unmet business needs and propose technology-based solutions that enhance user experience and business outcomes. Gather feedback to continuously improve service quality. Stakeholder Engagement Act as the technical and communications liaison between IT, business partners, users, and senior management. Participate in IT steering committees and project teams as required. Desired Attributes Empathetic leader who inspires trust and accountability. Analytical thinker with a focus on problem-solving and continuous improvement. Skilled at balancing technical priorities with customer satisfaction. Adaptable and resilient in managing change. Cross-Functional Collaboration Partner with infrastructure, applications, cybersecurity, and regional IT teams to resolve IT issues. Communicate effectively with executives and stakeholders across diverse geographies. Align service desk operations with enterprise IT strategy and business objectives. Required Education and Experience Bachelor's degree and 5-10 years of related experience, or equivalent combination. Must have ITIL Foundations Certification Strong working ServiceNow Experience Proven experience in technical management, data governance, and service desk operations. Strong knowledge of current IT hardware, systems software, and trends. Mastery with MS Products such as M365, Active Directory, Azure, MS Office Suite, is required. Demonstrated ability to analyze situations, evaluate alternatives, and implement robust solutions. Strong written and verbal communication skills, with fluency in English. Core Competencies Customer- and business-focused mindset with a commitment to service excellence. Strong problem-solving and analytical skills; ability to work independently and exercise sound judgment. Adaptability to change and willingness to be held accountable for commitments. Ability to manage personnel with minimal supervision and work effectively in a team environment. Sensitivity in handling confidential information and strong organizational skills. Desired Attributes Empathetic leader who inspires trust and accountability. Analytical thinker with a focus on problem-solving and continuous improvement. Skilled at balancing technical priorities with customer satisfaction. Adaptable and resilient in managing change. Location: Must be in the greater Charlotte, NC region and come to the office 2-3 days a week. General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan. CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Benefits: Fun environment and team culture Career growth opportunities Meal perks Paid training Flexible part-time or full-time schedule Safety and sanitation standards Competitive salary It's true! The Brass Tap has the best Craft Beer lineup anywhere and chef-inspired food that raises the bar on bar food. But the secret ingredient behind our success isn't beer, it's people! We're a leading craft beer chain with team members who make the magic happen every day ... bringing that special something that keeps guests coming back time and again. Our bartenders are responsible for greeting guests, taking orders, pouring beer, making cocktails, and serving The Brass Tap's delicious food. Our service team members are passionate about beer knowledge and providing each guest with an amazing experience. Positive attitudes and teamwork are a part of The Brass Tap culture. If you love people and enjoy working in a fast-paced environment, then apply now! Now hiring full-time and part-time positions. Responsibilities Greet and welcome guests to The Brass Tap Follow The Brass Tap steps of service for taking and serving orders Be beer and menu knowledgeable to suggest beers and describe menu items Prepare beer, wine, and cocktails to recipe procedures Present guest check and take payment Follow safety and sanitation procedures Keep bar station and service areas clean and organized Complete duties without constant supervision Requirements Minimum age 21 or older, based on applicable state & local requirements Available to work weekend and holiday shifts Ability to balance and carry multiple food and beverage items Able to competently operate the POS and beverage equipment Continuous standing, bending, and lifting up to 25 pounds It's true The Brass Tap has the best Craft Beer lineup anywhere and chef-inspired food that raises the bar on bar food. But the secret ingredient behind our success isn't beer, it's people! We're a leading craft beer chain with team members who make the magic happen every day ... bringing that special something that keeps guests coming back time and again. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FSC Corporate.

Technician Department: Service Reports To: Service Manager Our Technician is responsible for performing high-quality maintenance and repairs on International Motors and IC Bus vehicles. This role ensures safety, customer satisfaction, and efficient operations by following established repair procedures and maintaining a clean and organized workspace. Benefits Health Insurance 401(k) Retirement Plan Paid Time Off (PTO) Competitive Wages Flexible Scheduling Key Responsibilities Prepare for service events by reviewing repair orders, gathering necessary information, securing tools, and ensuring timely access to required parts. Perform maintenance and repairs accurately and safely by following established standards-conducting inspections, sourcing additional information or parts, managing deviations, and returning unused or core parts. Document work thoroughly by clearly describing completed repairs in the repair order, clocking off appropriately, completing handovers when needed, and coordinating the next job to maintain workflow. Apply technical expertise in troubleshooting, repair methods, vehicle systems, and proper tool usage to service International Truck and IC Bus products. Maintain up-to-date product knowledge of International and IC Bus offerings, applying this to align customer solutions with the company's value proposition. Promote safety and compliance by coaching on best practices, ensuring equipment is maintained, and following all health and safety policies and regulations. Mentor coworkers and apprentices through hands-on coaching, knowledge sharing, and guidance to encourage skill growth and team success. Communicate effectively with team members, leadership, and customers to promote understanding, build trust, and encourage collaboration. Deliver exceptional customer service by maintaining strong relationships, understanding needs, and providing professional, timely support. Take ownership of challenges and opportunities by addressing issues promptly, finding practical solutions, and continually seeking process improvements. General Knowledge and Skills You Will Need Maintain up-to-date knowledge of International and IC Bus products and services, applying this understanding to daily tasks and aligning customer solutions with the company's overall value proposition. Apply knowledge of International's repair and maintenance procedures, including troubleshooting techniques, technical vehicle systems, tools, and documentation, to effectively service and repair International Truck and IC Bus products. Communicate clearly and respectfully with team members, leadership, and customers to promote understanding, build trust, and encourage open dialogue. Motivate and encourage team members to strive for excellence by fostering confidence, resilience, and a shared commitment to team goals in a supportive and success-oriented environment. Effectively plan and organize daily tasks by setting clear priorities and using available resources to meet goals that support overall team and organizational success. Identify and solve routine issues by developing practical, cost-effective, and customer-friendly solutions that align with service expectations. Uphold and promote a safe, healthy, and compliant work environment by following and reinforcing safety policies, procedures, and regulations. Utilize software systems and digital tools effectively to perform job-related tasks, streamline workflows, and support accurate, efficient service delivery. Desired Education and Experience Medium or heavy-duty technician, equivalent experience or qualification Applicable certifications related to industry, products, and/or safety Currently maintains or can obtain a Commercial Driver's License (CDL) International Master Certified This is not necessarily a list of all the duties, responsibilities and requirements associated with this position. While the accountabilities noted herein are intended to be an accurate reflection of the current job, the dealership reserves the right to revise the functions and duties as circumstances dictate. We are an Equal Opportunity Employer.

CMS Controls is the leading building automation and controls company in North Carolina. At CMS, we have provided hundreds of installations across the southeast with proven cost-effective energy saving designs. From building automation, lighting controls, and systems integration, CMS has a solution for every type of facility. We currently have an opening for a DDC Application Engineer to join our growing team! Job Summary: As a DDC Application Engineer, you will have overall responsibility for the design, material selection, material budget and design documents associated with the preliminary stages of the project. Additionally, ongoing engineering support of the project management, installation, programming and commissioning teams as well as the service teams for any project will be expected. The main purpose of this position is to provide a cost-effective design to meet the agreed upon scope for both equipment and installation of the DDC project. Final duties will be to provide closeout documents for the project. Benefits: Medical, Dental and Vision, Life & AD&D insurance, Short and Long term disability, Other supplemental insurance, 401(k), profit sharing, Paid Time Off/Holidays Primary Duties and Responsibilities: Select applicable building automation products and end devices for energy management systems based on input from sales turnover and from contract construction documents, a defined scope of work and specifications. Create control drawings utilizing Microsoft Visio software that include: flow diagrams, sequences of operation, bill of material, network layouts, schedules and electrical schematics as required. Produce engineering documents to include control drawings, product data sheets and other requested data for project submittals. During this phase, any RFI's requiring design team input will be written by the Application Engineer. Attend pre-construction meetings to gain knowledge of the project estimate and project scope. Select cost-effective and reliable controls devices per specifications, to ensure compliance with project requirements and budget. Complete assigned projects on time and within budget. Maintain current design documents throughout the duration of the project. Prepare "as-built" record drawings. Organize and maintain project job folders with updates, correspondence, etc. Order, tracks and supervise receipt of major equipment for projects and update operations team members as needed Build, maintain and constantly improve engineering database/library to improve efficiency and accuracy on future jobs. Provide engineering assistance on and off-site during installation, start-up, checkout and turnover processes. Participate in on-site walk-throughs and complete all project closeout documentation. Work closely with project managers, operations manager and sales staff in all phases of project development Work with Programming team to build Engineering/Programming standards. Supervise the construction of UL Control panels built in-house. Maintain proper UL documentation and stay abreast of any changes to UL standards related to our industry. Oversee/Assist with the Warehouse and the Panel Shop. Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the primary duties of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform primary duties. There will be instances where onsite walk-throughs or site visits are required and ladders and other small tools will need to be transported. The ability to lift and move up to 50lbs may be required. Requirements Bachelor's degree in Mechanical or Electrical Engineering, Associates Degree in similar field or equivalent job experience. 2+ yrs. experience in Controls Applications Engineering with design of BAS or Temperature Control Systems preferred. Advanced computer skills, with Visio/CAD and Microsoft Office programs. Knowledge of Controls Engineering Fundamentals and application concepts. Knowledge of commercial building HVAC & Electrical systems. Strong written and verbal communication skills Organization skills to maintain a "To Do List", multi-tasking, timely response to all inquiries by the Construction Operations Manager, Project Managers, Software Team Leader, Sales Team, etc. Tridium, Distech and Siemens product knowledge a plus Excellent organizational and time-management skills

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Analyzes, designs, develops, implements, and evaluates assigned training programs. Provide internal consultancy to the organization, managers, and employees to increase the performance capabilities of all staff through training activities. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Design, develop, implement, and evaluate curriculum for teammates. 2. Collaborate with the Director of Learning and leadership to identify training needs 3. Analyze effectiveness of training and workshops to the teammates and develop modifications if needed. 4. Training includes but is not limited to classroom training, virtual training, internet-based training, e-mails, newsletters and site visits. 5. Formulate teaching outlines and determine instructional methods appropriate for intended audience. 6. Design course materials and other documents such as handouts, manuals, exercises and tests. 7. Develop or select teaching aids that will enhance the training materials and overall message. 8. Evaluate and report on the effectiveness of training efforts and proactively implement changes as needed. 9. Develop and coordinate training schedule based on needs of production workforce. 10. Provide general training assistance as needed by telephone, via e-mail or in person. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's degree or equivalent work experience 2. Three years of insurance industry experience 3. Effective communication (verbal, written and presentation skills) and interpersonal skills to 4. Ability to gain confidence and respect of all levels of management and staff through professionalism and positive attitude 5. Ability to deal with confidential matters appropriately 6. Excellent analytical skills 7. Ability to plan, organize and manage multiple priorities 8. Ability to review information, make decisions, and manage time effectively with minimal to no supervision 9. High empathy skills and understanding of effective teaching methodologies and the willingness to keep abreast of new techniques in training 10. Ability to meet deadlines and work well under pressure 11. Must possess and maintain current knowledge of technological trends 12. Maintain travel as required 13. Ability to work extended hours when necessary Preferred Qualifications: 1. Previous training in a classroom environment 2. Insurance related certifications or designations 3. Previous experience with curriculum development General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan. CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Job DescriptionSalary: Sequoia Services LLC Sequoia Services LLC Job Title: Project Engineer Heavy Civil & Environmental Construction Sequoia Services is seeking an Project Engineer to join our Heavy Civil Team to assist our Project Managers in constructing projects in the Southeast & Southwest. We are a General Contractor with projects ranging from $10m-$190million dollars, specialize in dam construction, coal ash remediation, mining, and large-scale dirt-moving operations. This role is ideal for someone who is passionate about the construction industry, has a background in engineering, construction management, environmental science, or has gained firsthand experience in the field. As a Project Engineer, you will play a critical role in supporting the planning, execution, and management of complex construction projects. You will assist in developing project plans, tracking budgets and schedules, and ensuring safety and quality compliance while collaborating closely with the Project Manager, Superintendent & Owners Representatives. This position offers a clear path for professional growth into leadership roles, making it a perfect opportunity for someone who is self-motivated and willing to do what is necessary to advance their career. We are looking for candidates with a bachelors degree in, Construction Management, Environmental Science, Engineering or a related field,ORequivalent field experience in construction. Strong organizational skills, excellent communication, and a proactive approach to problem-solving are essential. Experience with Microsoft Excel, Word, Autodesk, Bluebeam, Agtek software and safety regulations is a plus. Qualifications and Skills Bachelors degree in engineering, construction management, environmental science, or a related field OR equivalent field experience in construction or a related industry. Strong organizational skills with the ability to manage multiple priorities and deadlines. Excellent communication and interpersonal skills to collaborate effectively with diverse teams and stakeholders. Proactive problem-solver with a commitment to continuous improvement. Familiarity with project management tools, safety regulations, and construction best practices. Ability to work in dynamic, fast-paced environments and adapt to changing priorities. Proficient in Microsoft Office Suite; experience with Trimble Business Center, Bluebeam, Agtek, and AutoCAD Civil 3D is a plus. Working knowledge of GPS equipment and survey layout. Commitment to safety, quality, and professional growth. Willingness to travel or relocate as needed. Responsibilities: Collaborate with project managers, engineers, and field teams to develop detailed work plans and schedules. Review shop drawings and submittals for accuracy and alignment with project requirements. Conduct site and environmental assessments to identify risks and ensure regulatory compliance. Provide technical support to field teams and ensure conformance with specifications and safety standards. Monitor project progress, perform quality control checks, and maintain accurate project documentation. Assist in preparing RFIs, change requests, daily reports, and quantity tracking for billing. Track equipment usage and labor hours to support cost control and project reporting. Promote and implement sustainable construction practices. Support general layout and field survey using GPS technology. Foster a collaborative team environment focused on excellence and growth. Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule: Full time Varies by Project Requirements Ability to commute/relocate: This is an onsite position which will require the candidate to reliably commute or relocate Hotels or Camper Per Diem is provided Experience: Project management: 1 year (Preferred) but consideration for the right candidate will be granted Willing to Train Driven & Collaborative Individuals Sequoia Services is an Equal Opportunity Employer. We do not discriminate against applicants for employment because of race, color, creed, sex, religion, national origin, ancestry, age, disability, marital status, sexual orientation, gender identity, genetic information, citizenship status, or because he or she is a protected veteran. We are a Drug Free Workplace Employer, and all employees in a safety sensitive position are subject to new-hire and random drug testing. We utilize the E-Verify program to electronically verify the employment eligibility of potential employees. Background checks are performed at the time of hire (criminal convictions are not an automatic ban from employment).

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America) Please review the following job description: Contact Center Software Engineer that will be responsible for CRC Contact Center applications (AWS Connect). Deliver technically complex solutions. Perform system integration support for all project work. Consult and partner with the business product owners to understand the end goal and offer solutions and recommendations during the design. ESSENTIAL DUTIES AND RESPONSIBILITIES Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Design and implement contact center solutions using Amazon Connect, Lambda, Lex, S3, and other AWS services. 2. Develop and maintain custom contact flows, IVR systems, and routing profiles. 3. Build and integrate APIs to connect Amazon Connect with internal systems and third-party platforms (e.g., CRMs). 4. Integrate AWS Connect with enterprise systems using RESTful APIs and event-driven architectures 5. Automate deployment and configuration using CI/CD tools (e.g., Jenkins, GitHub Actions, Terraform) 6. Troubleshoot and resolve production issues related to call routing, latency, and system performance. 7. Ensure secure access and data handling using IAM roles, encryption, and compliance best practices. 8. Lead and participate in the development, testing, implementation, maintenance, and support of highly complex solutions in adherence to company standards, including robust unit testing and support for subsequent release testing. 9. Build non-functional monitoring capabilities and provide escalated support for highly complex applications in production. 10. Build in and maintain security controls and monitoring in support of company standards. 11. Typically lead moderately complex projects and participate in larger, more complex initiatives. 12. Solve complex technical and operational problems. 13. Act as a resource for teammates with less experience May oversee the work of a small team. 14. In an Agile environment: Responsible for delivering high quality working software and automating manual/reusable tasks working directly, and engage with, the business from the beginning of the design work. Leverage continuous engineering practices to deliver business value regarding effectiveness of the design. Actively participate in refining user stories. Responsible for design, developing, and maintaining automated unit testing, and supporting integration and functional testing. Responsible for providing automated monitoring capabilities, providing warranty support, and providing knowledge transfer to production support. Develop code in accordance with the acceptance criteria established by the Product Owner. QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Bachelor's Degree and six to ten years of experience or equivalent education and software engineering training or experience 2. Strong proficiency in AWS services (Lambda, S3, DynamoDB, CloudFormation) 3. Experience with contact center technologies and telephony systems 4. Understanding of key business processes and competitive strategies related to the IT function 4. Ability to plan and manage projects and solve complex problems by applying best practices 5. Solid understanding of REST APIs, microservices, and event-driven architectures 6. Ability to provide direction and mentor less experienced teammates. 7. Ability to interpret and convey complex, difficult, or sensitive information General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan. CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

DDC Installer CMS Controls is continuing to grow and we are hiring DDC Installers for Building Automation System (HVAC controls) installation. We are looking for career minded, team players who are looking for a growth-oriented work environment where we value your contribution and will promote your personal growth within the industry. We need working supervisors and journeyman control electricians. Essential Job Functions: Commercial Electrician with experience in building automation a plus Expert conduit skills required, knowledge of electrical code as pertains to conduit installation Familiar with installing and wiring temperature sensors, damper motors, relays, motor starters, controllers etc. Ability to read and coordinate engineered control drawings to Mechanical and Electrical prints Supervisors must have experience in and be able to lay out cable and conduit runs, size conduits, order materials and manage a team of skilled electricians A strong background in HVAC systems A complete team player with the ability to not only support other foremen, but also to provide clear and effective leadership. Ability to work and coordinate projects with foreman of other trades as well as other project superintendents Generate, document, track and complete all punch list items for quality job completion. Provide field turnover of installation to the Startup Technician CMS Controls/Piedmont Service Group an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, or status as a protected veteran. Requirements Minimum requirements: 5+ years of direct experience with Commercial Electrical Installation preferred 2+ years of direct experience with DDC/Process Controls Systems installation preferred Experience in installing " to 1" EMT and Rigid Conduits Working knowledge of all mechanical equipment sequence of operations including but not limited to terminal boxes, fan coil units, VAV and constant volume RTU's and AHU's, and basic 4 pipe systems preferred Understanding of Control Devices (Inputs/Outputs) and their function Understanding of low voltage wiring (120 VAC and less) and electrical conduit installation practices Personal hand tools required including cordless drill, conduit benders up to 1", multi-meter and other electricians tools. Working knowledge of Microsoft Office Products (Excel, Outlook, Word, Etc.) Must be self-motivated with excellent people and organizational skills Ability to manage multiple projects at one time and flexibility to work outside normal work hours/weekends as required Valid NC driver license Pass a background check to allow access to various types of facilities Time Management/Planning: Demonstrates ability to accurately determine job priorities by: Adhering to planned schedule Scheduling report time concurrent with jobs Handling interruptions in stride Having the proper tools, material, and complete tasking throughout a project (and ensuring any assisting resources have the same) Ability to plan project requirements and inform manager when work needs to be completed or additional resources are required. Internal and External Relations: Build and maintain rapport and positive working relations with all intra-company, intra-affiliate, and staff to resolve problems, exploit opportunities and maximize both profit and delivered quality. Coordinate with all departments to assure proper and timely flow of data. Build rapport and productive working relationships with customers, vendors, and other outside agents. Effectively represent company's interest to outside agents to maximize company reputation. Physical Requirements Ability to lift 70lbs in assistance of loading, unloading and storing materials and equipment Bending, Climbing, Pulling, Pushing, Balancing, Kneeling, Twisting, Standing Climbing stairs and ladders.

Raleigh, NC | Full-Time | On-site/Hybrid Support Role Who We Are At CMS Controls, a Service Logic and Piedmont Service Group (PSG) Company, we deliver custom building automation and energy management solutions for healthcare, life sciences, education, and commercial clients across Virginia, North and South Carolina. Our company is built on deep technical expertise, responsiveness, and long-term customer relationships. About the Role The Inside Sales Representative (ISR) plays a critical support role within our sales team. You'll work directly with our PSG Project Sales Representatives (PSRs) to develop relationships with the clients assigned to each PSR, provide accurate estimates and proposals, support CRM updates, and ensure project scope alignment. You'll also serve as a resource to help the sales team manage the project cycle, develop project scope documentation, and strengthen client engagement. This is an ideal position for a detail-oriented professional who enjoys supporting a fast-paced team and growing into an outside sales representative or a sales leadership role. What You'll Do · Collaborate with assigned PSRs to support the development of building automation system proposals and estimates. · Review facility conditions at a building with a detailed overview of the existing HVAC BAS and detailing of systems that may be obsolete, failed or need replacement · Assist in scope creation, review, and pricing for new projects or controls retrofits. · Help develop and maintain customer relationships through timely support, documentation, and communication. · Work with CRM (Salesforce) to track leads, update opportunities, and document pipeline activity. · Prepare and revise proposals based on customer feedback and PSR guidance. · Support the Sales Turnover Process by helping transition sold projects to operations. · Stay informed of market developments and help PSRs adapt to changing client or industry needs. What Success Looks Like · Accurately prepares estimates and proposals that meet margin and delivery expectations. · Keeps project scope and support documentation organized and up to date. · Maintains high responsiveness to PSR requests and customer communications. · Consistently keeps Salesforce CRM updated with opportunity data and notes. · Collaborates effectively with the Business Development Manager, engineering, and operations teams. What We Offer · Competitive compensation with performance-based incentives · Full benefits package (health, dental, 401k match, PTO, paid holidays) · Career development into sales, estimating, or project management · Supportive team culture with access to technical and sales mentorship Requirements What You Bring · 2-5 years of experience in sales support, estimating, or inside sales (BAS, MEP, or construction preferred).· A background in HVAC systems and Building Management Systems (BMS) - technical understanding is a must.· Proficiency in Microsoft Office Suite, especially Excel and Word.· Familiarity with CRM platforms (Salesforce experience preferred).· Excellent written and verbal communication skills.· Detail-oriented, organized, and collaborative.· Comfortable working in a support role with opportunities for growth.