Customer Service Representative
Ram Mounts job in Seattle, WA
Since 1995, National Products Inc., the creator of RAM Mounts, has been the leader in premium mounting solutions for high-vibration environments. Our products are trusted by the most demanding industries-from powersports and automotive enthusiasts to law enforcement, fleet managers, and off-road adventurers. We design and manufacture rugged, versatile mounts for phones, tablets, GPS units, cameras, radios, and more-keeping critical gear secure in any environment. Proudly Made in the USA, our products come with a lifetime warranty, delivering unmatched reliability and performance.
Job Summary
Customer Service Representatives are responsible for maintaining a professional and friendly attitude while diagnosing and troubleshooting customer issues, with an emphasis on taking care of problems before they arise. They will collect all necessary information from customers, resolve their issues, follow up with them as needed, and deliver actionable data to internal teams to support proactively improving the customer experience from start to finish.
Duties and Responsibilities
Interacts directly and courteously with customers, primarily by telephone or email.
Directs unresolved issues to the appropriate resource for resolution.
Records details of actions taken into the ERP and CRM systems as applicable.
Analyzes transactions and corrects errors to ensure accuracy of customer records.
Research customer records to track order status and fulfillment.
Develops thorough knowledge of product line, pricing, estimated delivery times, drop-ship procedures, marketing promotions, and associated information.
Provides price quotations, receives orders, arranges for returns, replacements, delivery of samples, and fulfills miscellaneous customer requests.
Performs associated duties as assigned by supervisor.
Serves as an internal resource to support Inside and Regional Sales Teams.
Employs strong people skills to analyze and resolve customer inquiries and problems in accordance with established company guidelines.
Related Experience
Minimum 5 years of experience working with customers to evaluate their needs.
Must have track record of reliability and follow through with great communication skills.
Experienced with MS Office Suite, MS Outlook, and customer order entry.
Education
High school education required
Associate degree preferred
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is often required to perform the following activities:
Reaching. Extending hands and arms in any direction.
Standing. Ability to stand when needed to complete tasks.
Sitting. Sitting at desk for sustained periods of time.
Using Fingers. Picking, pinching, typing or otherwise working primarily with fingers rather than with the whole hand.
Grasping. Applying pressure to an object with the fingers and palm.
Feeling. Perceiving attributes of objects, such as size, shape, or texture by touching with skin, particularly that of fingertips.
Pushing. Using upper extremities to press against something with steady force to thrust forward, downward or outward up to 15 pounds.
Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occasionally the employee must lift and/or move up to 15 pounds.
Pulling. Using upper extremities to exert force to draw haul or tug objects in a sustained motion up to 15 pounds.
Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Seeing. Specific vision abilities required by this job include close vision and the ability to adjust focus Depth Perception: ability to judge distance and space relationships. Field of Vision: ability to see peripherally. Accommodation: ability to adjust vision to bring objects into focus.
Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
Repetitive motion. Substantial movements (motions) of the fingers and hands.
Hourly Rate: $22.00 - $27.00 hourly
Benefits:
Employer paid Medical, Dental, Vision, and Life Insurance
Two weeks of PTO (up to 3 weeks with tenure) with seven paid holidays
401k with up to 4% employer match
Additional paid parental leave beyond state/federal offerings
Quarterly catered lunch events for all employees
RAM Mounts product discounts
Position Status: Full Time
Position Location: On-Site
A drug screening will also be required (THC or Marijuana not screened during pre-employment test).
Supply Chain Coordinator
Ram Mounts job in Seattle, WA
Founded in 1995, National Products, Inc. began supplying the world with our industry-leading RAM Mounting Systems. Relied on by the world's most rugged industries, we serve motorcycle riders, kayak fishermen, police and fire, farmers, miners, pilots, extreme sports enthusiasts and many others with mounting solutions for high vibration environments. We manufacture mounts for action cameras, tablets, smartphones, laptops, and many different displays across nearly every mobile market. Made in the USA (South Seattle), we are proud to offer a lifetime warranty on most products.
Job Description
The Supply Chain Coordinator supports NPI's supply chain by performing both purchasing and production planning activities. This role is responsible for procuring materials and services, managing supplier communication, monitoring inventory levels, and developing production and material plans that ensure on-time product availability. Strong analytical and communication skills in an MRP/ERP based manufacturing environment are foundational to success. The individual filling this role will work closely with co-workers and supervisors and must be able to develop and maintain strong working relationships.
Duties and Responsibilities
Manage day-to-day supplier communications and relationships.
Create and issue purchase orders based on MRP requirements, inventory needs, and approved suppliers
Communicate with suppliers regarding delivery schedules, pricing, and availability
Review MRP to determine material requirements and convert planned orders into work orders
Monitor inventory levels and recommend adjustments to reorder points or safety stock
Identify potential material shortages and coordinate corrective actions
Analyze demand trends to support forecasting and long-term planning activities
Work with Accounting to resolve invoice and purchasing order variances.
Troubleshoot vendor and supplier issues; work closely with internal and external stakeholders to determine appropriate preventive or corrective actions as needed.
Understand and support sourcing and purchasing requirements for day-to-day operations.
Conduct spend analysis, identify cost saving opportunities.
Monitor, evaluate, and report on the performance of suppliers.
Maintain documentation for all purchasing communication.
Skills and Qualifications
Two or more years' experience in manufacturing supply chain management/purchasing is required.
Six months or more of buying experience in an MRO (Maintenance, Repair, and Operations) Purchasing Department.
Strong working knowledge of ERP software.
Excellent working knowledge of forecasting inventory needs, planning and control.
Strong understanding and experience with logistics, LTL freight, and related shipping services.
Experienced using, SQL, Tableau, Python, Excel, Word, and Outlook.
Firm understanding of Purchasing/Inventory/Accounting/General Ledger/Accounts Payable concepts and how they are integrated and work together.
Candidate should possess excellent communication skills, should be process oriented and results
driven.
Competencies
Personal Organization: Ability to prioritize and organize tasks for best results. Ability to handle multiple projects and duties with tight deadlines.
Communication: Clear and professional verbal and email communications with customers, vendors, and fellow employees. Pleasant and positive personality.
Problem-solving: Ability to identify problems, gather and analyze data, and find solutions. Creative thinker that cooperates with others to incorporate their ideas.
Education
Bachelor's degree in Supply Chain Management, Business, Logistics, or a related discipline.
Coursework or certification in supply chain or logistics (e.g., APICS/ASCM, CSCMP) is a plus.
Hourly Range: $25.00 to $35.00
Benefits:
Employer paid Medical, Dental, Vision, and Life Insurance
Two weeks of PTO (up to 3 weeks with tenure) with seven paid holidays
401k with up to 4% employer match
Additional paid parental leave beyond state/federal offerings
Quarterly catered lunch events for all employees
RAM Mounts product discounts
Position Status: Full Time
Position Location: Onsite
A drug screening will also be required (THC or Marijuana not screened during pre-employment test).
Retail Merchandiser
Seattle, WA job
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Retail Odyssey, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
In this role, you will provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. Are you ready to shape the future of shopping and get it done with us?
What we offer:
Competitive wages; $16.66 - $20.00 per hour
Growth opportunities abound - We promote from within
No prior experience is required as we provide training and team support to help you succeed
Additional hours may be available upon request
We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
You're 18 years or older
Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
Have reliable transportation to and from work location
Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
Are a motivated self-starter with a strong bias for action and results
Work independently, but also possess successful team building skills
Have the ability to perform job duties with a safety-first mentality in a retail environment
If this sounds like you, we can't wait to learn more about you. Apply Now!
Outside Sales Representative
Marysville, WA job
At UniFirst, we're a global leader in uniform rental and facility service solutions for businesses across industries - from manufacturing and food processing to healthcare and hospitality. With a reputation for superior service and long-term customer partnerships, every uniform, product, and service we offer comes with integrity, commitment, and hard work. Come join a team that always delivers!
Total compensation (including commission) can range from $65,000-120,000+ annually.
Why Join Us?
Sell essential, recession-resistant services
Represent a trusted brand with high customer retention
Be part of a supportive sales team that offers consistent 1:1 coaching, ongoing sales learning, and real growth opportunities
Position Summary
We're seeking a high-performing B2B Sales Representative to drive new business growth in an assigned territory. The ideal candidate thrives on prospecting, closing complex contracts, and building long-term relationships with business clients.
Key Responsibilities
Prospect and qualify leads across a defined territory through cold calling, networking, referrals, and in-person visits
Conduct on-site assessments and presentations for uniform rental, floor care, restroom, and facility service programs
Develop tailored proposals and close multi-year service agreements
Maintain and update CRM with accurate client information and activity
Meet or exceed monthly and quarterly sales quotas
Collaborate with service and operations teams to ensure seamless customer onboarding
Compensation & Benefits
Competitive base salary + monthly uncapped commissions and quarterly bonuses
Monthly car allowance and fuel card
Medical, dental, vision, 401(k) with match
Paid time off and holidays
Career advancement opportunities into Sales management or National Accounts
Qualifications
What We're Looking For:
0-2+ years of B2B sales experience (uniform rental, industrial supply, waste management, safety gear, or janitorial services preferred)
Proven track record of exceeding sales targets and managing a full sales cycle
Strong negotiation and closing skills
Self-motivated and goal-oriented
Willingness to take coaching and feedback
Valid driver's license, clean driving record, and a reliable vehicle
Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards
UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.
Delivery Driver & Merchandising Non-CDL
Pullman, WA job
Utz Quality Foods
Delivery Driver & Merchandising Non-CDL
Pay Rate: 20/hr
Schedule: Full-time, 5 days/week
Pullman, WA
About Us: RRI Personnel Solutions is a highly specialized temporary employment agency dedicated to staffing positions in the food distribution industry. We provide route delivery drivers, merchandisers, and other related roles for companies across the United States. Our founders bring over 40 years of experience in food distribution, enabling us to quickly and reliably fill positions with top talent. Our clients include some of the nation's largest and most well-known food manufacturers.
Job Description: We are currently hiring reliable Route Delivery Drivers & Merchandisers for Utz Snacks. In this non-CDL role, you will deliver snack products, stock and rotate inventory, and maintain neat and organized product displays.
Key Responsibilities:
Safely operate a non-CDL box truck to complete daily delivery routes on assigned schedules.
Load and unload products at the beginning and end of each shift.
Deliver products and service retail accounts consistently.
Stock shelves, rotate inventory, and remove outdated or damaged items.
Maintain attractive product displays in stores.
Use handheld devices to track deliveries and inventory.
Collect and document payments from retail accounts.
Build and maintain strong customer relationships.
Adhere to company policies, procedures, and regulatory guidelines.
Job Requirements:
Must be 21 years or older.
Must have valid driver's license issued in the state of employment.
Must have experience operating a box truck (non-CDL required).
Must be available to start shifts as early as 4:00 AM.
Must be able to lift and move up to 50 lbs. repeatedly.
Must have strong organizational skills and attention to detail.
Comfortable using handheld electronic devices for tracking and delivery logs.
Previous experience in route delivery, merchandising, or DSD strongly preferred.
This position is regulated by the U.S. Department of Transportation (DOT) and is subject to federal safety standards. All applicants must be able to:
Pass a criminal background check.
Pass a DOT-compliant physical exam.
Pass a drug screening, including testing for marijuana.
Pass a Motor Vehicle Record (MVR) check.
Why Work With Us:
Steady full-time schedule with weekly pay.
Be part of a nationally recognized snack food brand.
Supportive team environment and long-term placement opportunities.
Consistent routes and work areas.
Benefits Overview
401(k) Plan: Employees are eligible to participate after completing 12 months of employment.
Medical Benefits: Available after 90 days of full-time employment.
For additional information, please visit us online: www.rrips.com
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Executive Technical Support
Seattle, WA job
What This Job Entails
This role combines deep technical expertise with exceptional customer service and communication skills to deliver a seamless and reliable technology experience for executive users.
The ideal candidate is proactive, personable, and thrives in fast-paced environments where professionalism, discretion, and attention to detail are paramount. You'll collaborate closely with executives, executive assistants, IT infrastructure, and other technology teams to anticipate needs, resolve issues, and maintain high satisfaction and trust.
Scope
·Applies professional expertise and organizational objectives to creatively resolve complex technical and service-related issues.
·Handles multifaceted situations requiring in-depth evaluation and sound judgment to determine the best solutions.
Your Roles and Responsibilities
●Deliver outstanding customer service and personalized support for all aspects of executive technology.
●Provide responsive, professional technical assistance to executives and their teams across hardware, software, networking, printing, mobile devices, and collaboration tools.
●Proactively monitor, maintain, and troubleshoot desktop systems, mobile devices, and network connectivity in a diverse environment to prevent disruptions.
●Offer onsite and remote support for executive-level clients and their assistants, ensuring clear, confident, and courteous communication at all times. May require occasional off hours support and on-call availability is required.
●Translate complex technical issues into simple, actionable explanations for both technical and non-technical audiences.
●Recommend and implement tailored technology solutions that align with executive needs and preferences.
●Build and maintain trusted relationships with executives, exercising discretion and professionalism with all sensitive information.
●Partner with global and regional teams to support executives during travel and off-site events.
●Provide on-site event support to ensure seamless technology integration during meetings, presentations, and special engagements.
●Manage incidents and requests in an ITSM platform (e.g., Zendesk), demonstrating accountability, follow-through, and proactive communication.
Required Qualifications / Skills
●5+ years of experience in service desk or desktop support, preferably in a fast-paced enterprise or executive environment.
●Advanced proficiency in Windows 11, mac OS, Microsoft Suite, Microsoft Exchange, Active Directory, wireless and printing technologies, and mobile device management.
●Strong commitment to exceptional customer service and service delivery excellence.
●Demonstrated ability to communicate effectively, both verbally and in writing, with diverse audiences.
●Professional presence and demeanor, with the ability to remain calm and composed under pressure.
●Meticulous attention to detail, strong follow-through, and the ability to prioritize effectively.
●Proven problem-solving and decision-making skills.
●Industry certification (CompTIA+ or equivalent experience) preferred.
Physical Demands & Work Environment
●Ability to perform office-related tasks, including extended periods of sitting or standing.
●Mobility to move throughout an office environment and perform in-person support.
●Ability to use a computer and other standard office technology.
●Strong communication skills, both in-person and virtual.
●Some positions may require occasional repetitive motion involving wrists, hands, or fingers.
Traveling Retail Merchandiser
Bellevue, WA job
We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Retail Odyssey, an Advantage Solutions company, means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.
In this role, you will provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. This is a traveling position that requires regular travel as a primary requirement of the role. Travel roles may require various degrees of travel up to 50% or more of the time. Are you ready to shape the future of shopping and get it done with us?
What we offer:
Competitive wages; $18.75 per hour
Growth opportunities abound - We promote from within
Paid travel with overnight stays
No prior experience is required as we provide training and team support to help you succeed
Additional hours may be available upon request
We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
You're 18 years or older
Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
Have reliable transportation to and from work location
Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
Interested in traveling within and outside of your home state, with overnight hotel stays
Are a motivated self-starter with a strong bias for action and results
Work independently, but also possess successful team building skills
Have the ability to perform job duties with a safety-first mentality in a retail environment
If this sounds like you, we can't wait to learn more about you. Apply Now!
Architectural Products Designer
Seattle, WA job
Insidesource DEI Statement
By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business.
Job Summary
The Architectural Products Designer serves as Insidesource's subject matter expert on architectural products, partnering closely with New Business Development, Sales, and Project Management teams to deliver successful wall solutions. This role requires frequent collaboration with external partners-including Architects, Interior Designers, client Project Managers, General Contractors, subcontractors, and building owners-to ensure seamless project execution. The Designer will provide comprehensive design services to dealership customers, working in tandem with sales, order entry, and installation teams to produce accurate plans and specifications. Operating with minimal supervision, this position manages larger, more complex design assignments, exercising a high degree of initiative, independent judgment, and technical expertise.
Essential Duties and Responsibilities:
Use CET software to create wall layouts for commercial projects from initial budgetary development to specifications, shop drawings and final installation plans
Work independently on the development of original designs or adaptations requiring specialized experience
Support the Insidesource sales teams in their efforts to win demountable wall business by being a technical resource in conversations with end users, Designers and General Contractors
Work with account teams to develop a clear understanding of what is required for each project
Provide team feedback on specification concerns and product application issues
Provide an estimate of design hours required for specified scope of work
Collaborate with internal designers for seamless integration of furniture and architectural projects
Review shop drawings from vendors to insure correct integration within project space and adherence to design intent prior to client review and approval
Audit projects and review all production drawings and information for accuracy
Perform specification checking and assist with audits for projects within the department
Attend product presentation meetings as a representative of Insidesource
Attend client planning meetings, present plans and information to customers for review and approvals
Obtain detailed information on project phasing to ensure that product arrives as required
Communicate regularly to customer and dealership regarding project status
Perform on-site architectural field verifications and update wall plans as necessary
Manage changes and revisions
Maintain project documentation, including records of all key decisions, phone conversations, approvals and signoffs, and notes from all project planning meetings
Prepare installation drawings for field personnel
Follow all formats for graphic standards as provided by the design team
Stay current with manufacturer's products and specifications
Participate in on-going process improvement and training as directed by the Architectural Products Manager
Supervisory Responsibilities
None
Skills, Knowledge, Experience Required
A team player attitude
Ability to work with all types of individuals in a professional manner with excellent written and verbal communication skills
Ability to speak intelligently on the company, the product, and the services
General knowledge of commercial construction and scheduling
Working knowledge of applicable building codes, ADA regulations, National Electrical Code, etc.
Ability to read/interpret construction documents, bids and specifications
Ability to add and subtract fractions
Ability to communicate successfully with General Contractors, Design Firms and Project Management firms to drive projects
Ability to manage projects, hold project meetings and present information clearly to the client
Ability to analyze, interpret and prioritize a large scope of information with attention to detail
Strong organizational skills with the ability to multi-task and manage workload to achieve project deliverables and deadlines
Ability to effectively communicate workload capacity and personal needs related to the job function to the Design Manager and Leadership Team
Exceptional Customer Service skills with a passion to provide solutions to client needs
Professional technical design experience (preferably at dealer level)
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, etc.)
Experience with AutoCAD and Revit software required
Experience with CET software preferred, or willingness to learn quickly
Lead Instructor of Technical Services - FCTA
Seattle, WA job
We're hiring a full-time Lead Instructor for our First Coast Technical Academy (FCTA) training center in Seattle, Washington!
JOB PURPOSE
We are seeking a highly skilled and strategic Lead Instructor of Technical Services to join our team in Seattle, Washington.
This role is ideal for a seasoned professional with deep, hands-on expertise in commercial HVAC/R systems, electrical infrastructure, and building automation/controls. This leader will be responsible for supervising a multi-faceted FCTA training center as well as teaching technicians and supporting their career growth.
First Coast Technical Academy training facility is located at a Boeing facility. It includes travel up to 25% to support regional teams, training centers, and field operations.
KEY RESPONSIBILITIES
Oversee the daily operations and strategic direction of the technical training center, ensuring high-quality instruction and facility readiness.
Serve as a subject matter expert across multiple trades including HVAC/R, electrical systems, and controls
Conduct training of technicians, and trains and supervise a small cadre of support instructors
Support the growth of technical training staff through mentorship, coaching, and performance development initiatives.
Help develop and execute technical training programs, ensuring alignment with evolving technologies, safety standards, and operational goals
Facilitate advanced support and oversight for BAS/EMS systems, including digital/analog I/O, system integration, and programming logic.
Assist with complex diagnostics, commissioning, and system optimization in the field as needed.
QUALIFICATIONS & EXPERIENCE
Minimum of 10 years of progressive experience in HVAC/R, electrical, and controls, including 5+ years in a leadership or director-level role.
Minimum 5 years of experience training technicians in technical skills related to their job requirements.
Deep knowledge of commercial HVACR systems, electrical distribution, and building automation platforms.
Proficiency in BAS/EMS systems, digital and analog I/O, and programming for HVAC and energy systems.
Must hold or have held a valid journeyman or trade license in HVAC, refrigeration, or electrical (Washington State or transferable).
Proven ability to lead cross-functional teams, manage complex projects, and influence technical strategy.
Experience designing or overseeing technical training programs is highly desirable.
Willingness to travel up to 25% to support field teams and training initiatives.
PREFERRED ATTRIBUTES
Strong communication and interpersonal skills.
Strong teaching and training skills.
Ability to translate complex technical concepts into actionable strategies.
Passion for developing people and building high-performing technical teams.
Familiarity with safety regulations, energy codes, and compliance standards.
ABOUT FIRST COAST TECHNICAL ACADEMY (FCTA)
First Coast Technical Academy (FCTA), founded in Jacksonville, FL in 2020, stands as the premier destination for cutting-edge technical education and training in Northeast Florida. Initially created to elevate the skills of technicians at City Facilities Management, FCTA expanded its reach in 2024, offering advanced training programs to other businesses to meet the evolving demands of the industry.
At FCTA, we provide comprehensive, hands-on training across a range of disciplines, including electrical, mechanical, plumbing, HVAC/R, and more. Led by George Campbell, a seasoned expert with over 35 years of MEP experience, the academy's 10 instructor-led courses are designed to ensure technicians are fully equipped to meet the real-world challenges they'll face in the field. With over 6,000 hours of training delivered to hundreds of technicians, FCTA is committed to helping businesses build resilient, skilled workforces and elevate their service standards.
WHY SHOULD YOU WORK AT FIRST COAST TECHNICAL ACADEMY (FCTA)?
When you join City FM's First Coast Technical Academy, you're committing to making a difference. We make a commitment to you too - helping you embark on a career with purpose! Whether through our world-class training programs, over 1,500 e-learning classes through City Learning Center or Leadership Development framework - City FM cares passionately about the people we hire and ensures that growth is always on the horizon.
Wondering if your values align with ours? If you put clients first, care passionately about what you do and are committed to working on a team that respects each other, you will fit right in!
So, if you're ready to get started, we're ready for you.
City FM is An Affirmative Action / Equal Opportunity Employer. The Company has a Drug-Free Workplace Policy in effect that is strictly adhered to.
Maintenance Electrician
Arlington, WA job
Arlington, WA
$35-$55/hour DOE
Days, Monday-Friday
8:00 AM-4:30 PM
Food Processing Industry
We are working with an established Food Manufacturing company based in Arlington, WA. They are recruiting for a Maintenance Electrician to join their team on Days (Mon-Fri) on the 1st shift in return for a salary in the region of between $35-$55/hour along with excellent employment benefits which include , Healthcare, PTO and Life Insurance.
Duties and Responsibilities as a Maintenance Electrician include:
Install, maintain, and repair electrical systems, equipment, and components, including wiring, conduits, lighting, and control systems.
Read and interpret electrical blueprints, schematics, and diagrams to ensure proper installation and functionality of electrical systems.
Diagnose and troubleshoot electrical issues, identifying and implementing solutions to minimize downtime and maintain production efficiency.
Perform routine inspections and testing of electrical systems to identify potential problems and ensure optimal performance
Develop and implement preventive maintenance programs for electrical systems and equipment to ensure their longevity and reliability.
Maintain accurate records of maintenance activities, repairs, and inspections.
Qualifications:
Journeyman Electrician License
Proven experience as an electrician, preferably in a food manufacturing or industrial setting.
Strong knowledge of electrical systems, including AC/DC motors, control systems, PLCs, and VFDs.
Proficient in reading and interpreting electrical blueprints, schematics, and diagrams.
Excellent troubleshooting and problem-solving skills.
Knowledge of safety regulations and practices, including OSHA standards.
How To Apply
Contact: Mark Watton
************ or *************************
If you would like to find out more, simply click apply.
This position is commutable from; Northwest Stanwood, Florence, Lake Ketchum, Silvana Terraces.
Relevant job titles: "Journeyman Electrician" or "industrial Electrician" or "maintenance electrician" or electrician or "electrical technician" or "electrical maintenance technician"
All applicants must live in the USA and be eligible to work and live in the USA. Please note, our client is unable to offer Sponsorship or Visa support for this role.
Due to the sheer volume of applications, we will only contact successful applications. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful.
Axion Recruitment is working as a recruitment agency in relation to this vacancy.
Global Service Delivery Manager- Service Desk
Seattle, WA job
The Senior Service Delivery Manager
The Sr. Manager, Service Delivery Management will manage a range of the following service areas:
Smart ServiceDesk
Cloud and Hybrid IT
Workplace collaboration (AV)
IT Asset Management
DataCenter and Al Automation Engineering
Data Engineering
Network Coordination Services
IoT (Internet of Things)
Application Engineering
Project Management
The Sr. Manager, Service Delivery Management is responsible for the execution and management of services provided to clients. The Sr. Manager is responsible for ensuring that SLAs are met, and service expectations are delivered. The Sr. Manager works directly with internal teams and clients to creatively solve problems to manage operations efficiently. This role involves overseeing the day-to-day activities of service delivery, ensuring that client needs are met in a timely and efficient manner.
This role may involve supporting multiple clients simultaneously, requiring a strong understanding of service management and emerging technologies. The Sr. Manager, Service Delivery Management will lead the innovation, transformation, and implementation of technological and digital strategies that will increase stakeholder engagement, client/program retention, revenue growth, and relationship expansion.
The Sr. Manager, Service Delivery Management is responsible for building and maintaining a high performance culture. This leader must operate with
fearless transparency, empowering
team members to take
action
in a high-pressure environment while maintaining
relentless customer focus
and creating a culture of
radical accountability
.
Key Deliverables:
Leadership - Ability to influence executive stakeholders, shape service strategy, develop teams, and lead leaders.
Contribute to strategic decisions while maintaining alignment with delivery, practice, and sales leadership through regular updates on key actions and outcomes.
Cultivate a high-performance culture, empowering teams to manage the end-to-end delivery of customer engagements, from simple to complex.
Manage client, leadership, and team expectations with a focus on alignment and driving successful outcomes.
Create a culture that respects and values the total person to ensure the development of high-performing teams.
Lead awareness sessions on organizational, unit, and customer policies and procedures, ensuring full understanding and compliance across the team.
Act as a trusted liaison with senior client stakeholders, fostering strong relationships and collaboration at all levels.
Manage global and/or regional organizational and unit-level initiatives, including recruitment, knowledge sharing, and the definition of new services.
Contribute to internal and external audits, championing ESAT and CSAT efforts to drive continuous improvement.
Collaborate on strategic company initiatives to ensure effective representation of the organization's services.
Adapt to varying time zones, with frequent early or late meetings required for internal teams and client engagements.
Relentless Customer Focus - Ability to drive client satisfaction, retention, and long-term partnerships. Deliver committed services and SLAs to clients, ensuring project scope, IT infrastructure
specifications, and business needs are aligned, including contingency planning, business continuity, resource allocation, and succession planning.
Manage projects by overseeing and optimizing costs, timelines, risks, and resources, using tools and data-driven insights for improved decision-making and outcomes.
Generate revenue by expanding and communicating services offered to clients.
Identify and address CSAT and ESAT action items, providing proactive solutions to reduce TCO and enhance service performance.
Conduct regular reviews with customers, management, and teams, tracking action items and ensuring logical closure, especially for escalations.
Provide periodic reporting to customers on service performance and to management on project status, maintaining relevant documentation (e.g., MSA, Scope, SLAs, etc.).
Oversee resource management, including rotation schedules, and communicate incidents, scope creep, and escalations promptly.
Manage program opportunities and expectations by understanding client requirements, defining solutions, and drafting proposals while maintaining strong vendor relationships.
Innovation & Transformation - Strong knowledge of emerging technologies (Al, cloud, automation).
Contribute to the adoption of emerging technologies, Newgen solutions, and organizational IPs to elevate customer experience and service performance, working closely with Practice teams to align client programs with innovative technologies.
Seek out opportunities to grow accounts by effectively identifying issues for clients; offer solutions that transform delivery services.
Engage with transformation initiatives, drive digital strategy, and engage with executive-level stakeholders to shape and execute the vision for a key portfolio of clients.
Contribute to the definition, measurement, analyzing, improving, and controlling of operations and service management processes to continuously enhance efficiency and sustained service excellence. Be curious about operational metrics for both people and programs; identify trends early and address them proactively.
Pivot quickly to manage multiple client requests with changing priorities.
Financial Acumen - Experience managing P&L, revenue growth, and cost efficiencies.
Partner with leadership to accurately forecast operational budgets, including resource allocation. Contribute to the delivery of an established revenue growth goal while capturing defined cost efficiencies within the book of business.
Drive business growth by optimizing service delivery profitability, managing multi-million-dollar P&L, and ensuring sustainable revenue expansion.
Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
Dental provided through Cigna (DPPO & DHMO options)
Nationwide Vision provided through VSP
Flexible Spending Account for Health & Dependent Care
Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
Corporate Wellness Program
Employee Assistance Program
Wellness Days
401k Plan
Basic Life, Accidental Life, Supplemental Life Insurance
Short Term & Long Term Disability
Critical Illness, Critical Hospital, and Voluntary Accident Insurance
Tuition Reimbursement (available 6 months after start date, capped)
Paid Time Off (accrued and prorated, maximum of 120 hours annually)
Paid Holidays
Any other statutory leaves, paid time, or other fringe benefits required under state and federal law
Senior Project Planner
Seattle, WA job
About the Company: We are seeking a detail-oriented and proactive Planner/Shop Lead to join our team. In this role, you will be responsible for coordinating and managing project schedules, ensuring that all tasks are completed on time and within budget. You will work closely with sales, project managers, contractors, and other stakeholders to facilitate effective communication and streamline project workflows. The ideal candidate will have a strong background in manufacturing and planning along with proficiency in relevant software tools.
About the Role: In this role, you will be responsible for coordinating and managing project schedules, ensuring that all tasks are completed on time and within budget.
Responsibilities:
Develop and maintain detailed project schedules using manufacturing management software such as SolidWorks and ERP.
Coordinate project activities, ensuring that all team members are aware of their responsibilities and deadlines.
Monitor project progress and adjust schedules as necessary to meet changing demands or unforeseen challenges.
Collaborate with contractors and stakeholders to gather necessary information for accurate scheduling.
Utilize ERP for document management and collaboration on project plans and drawings.
Conduct regular meetings with project teams to review progress, address issues, and update schedules accordingly.
Implement time management techniques to optimize productivity across all phases of the project lifecycle.
Assist in manufacturing estimating by providing accurate timelines for various phases of the project.
Assist with parts marking, sales, and small assemblies within the department.
Arrange travelers for projects.
Qualifications:
Proven experience in project planning within the manufacturing industry.
Strong knowledge of manufacturing management software (ERP, SolidWorks) is preferred.
Knowledge and experience in working with Boeing contracts and technical data/drawings.
Familiarity with contract management processes and documentation.
Excellent time management skills with the ability to prioritize tasks effectively.
Strong organizational skills with attention to detail in managing multiple projects simultaneously.
Proficient in using ERP and SolidWorks for document control and collaboration purposes.
Ability to communicate effectively with team members, contractors, and stakeholders at all levels.
A background in manufacturing (job shop environment) estimating is a plus but not required.
Required Skills: If you are a motivated individual looking to contribute your expertise in planning and scheduling within a dynamic environment, we encourage you to apply for this exciting opportunity as a Planner.
Preferred Skills: A background in manufacturing (job shop environment) estimating is a plus but not required.
Pay range and compensation package: Position is subject to export control regulations as defined in 22 CFR 120.62.
Equal Opportunity Statement: Diversity and equity are important values for us, and we encourage all qualified applicants to apply, regardless of race, gender, religion, sexual orientation, or disability.
Azure IoT Cloud Infrastructure Specialist
Redmond, WA job
Serve as a technical advisor and subject matter expert for global smart‑building portfolio, with a focus on secure IoT/OT networking, Azure integration, identity/SSO, and operational resilience. You will not implement changes directly; instead, you will triage issues, guide architecture and security decisions, lead risk‑mitigation strategies, and equip internal teams and partners through documentation, training, and governance.
Key Responsibilities
IoT/OT Network & Security Advisory
Technical triage: Rapidly assess questions or incidents to distinguish network vs. device vs. cloud causes; recommend next steps and owners.
Advise on segmentation, encryption, and firewall policies for IoT/OT environments; define guardrails that balance safety, availability, and security.
Design secure dataflow patterns (edge → gateways → cloud) and certificate/credential handling approaches appropriate for constrained OT devices.
Produce risk assessments and mitigation plans for new integrations, vendor connections, and inter‑site traffic; track risks to closure.
Azure Platform & Enterprise Integration (Advisory)
Guide solution patterns across Azure IoT Hub, Device Provisioning Service (DPS), IoT Edge, Azure Digital Twins, and related telemetry/analytics services.
Advise on identity and SSO using Microsoft Entra ID (Azure AD) and modern auth flows; define least‑privilege controls and conditional access guardrails.
Define secure onboarding and offboarding patterns for devices and applications; recommend resilience/failover and rollback strategies.
Smart Building Systems Oversight
Provide technical insight into BAS/BMS, Environmental, People Density, occupancy, parking, digital signage and other Commercial & Industrial IoT systems and their integration with Azure IoT platforms.
Validate data integrity and performance through telemetry reviews, dashboards, and controlled tests; recommend tuning, buffering, and retry patterns.
Deliver stakeholder presentations that explain how building systems map to network and cloud architectures, highlighting operational and security implications.
Troubleshooting, Triage & Escalation
Act as a Tier‑3 escalation point for complex IoT/OT connectivity and platform issues; perform deep diagnostics (logs, packet captures, edge/cloud traces).
Lead root cause analysis (RCA) and write clear post‑incident reports with preventive actions, ownership, and timelines.
Run knowledge‑transfer sessions and post‑incident reviews to build field/vendor capabilities and reduce repeat occurrences.
Lifecycle & Preventative Maintenance
Support lifecycle planning for firmware, certificates/keys, controller upgrades, and network segmentation milestones.
Partner with field teams and vendors to align preventative maintenance with uptime/SLA and security objectives; recommend proactive risk‑reduction actions.
Standards, Training & Documentation
Define onboarding requirements for IoT/OT solutions (compliance checks, service mapping, ops readiness).
Own and maintain KBAs, runbooks, RACIs, workflows, and architecture patterns; ensure global applicability and version control.
Create and deliver training modules and technical presentations for networking, operations, and app teams, measure adoption.
Global Project Support & Governance
Contribute to project scope, risk identification, acceptance criteria, and Key Performance Indicator (KPI) Objective and Key Results (OKR) definitions for global rollouts.
Facilitate risk workshops and status readouts; provide executive‑level presentations on readiness, risk posture, and remediation progress.
Coordinate across security, networking, facilities, and vendor teams to maintain alignment and accountability.
Onsite Technical Liaison (Hybrid)
Attend onsite tests, commissioning events, device reviews, and vendor alignment meetings; provide real‑time triage and decision support.
Capture onsite findings and convert them into updated standards, patterns, and training content.
Qualifications
IoT/OT networking, firewalls, and encryption: Strong grasp of routing, segmentation, VPNs/proxies, TLS/PKI, and secure edge‑to‑cloud patterns.
Azure IoT expertise: Practical advisory experience across IoT Hub, DPS, IoT Edge, Azure Digital Twins, and telemetry/analytics pipelines.
Identity & SSO: Hands‑on advisory experience with Microsoft Entra ID (Azure AD), modern auth (OIDC/SAML/OAuth2), and least‑privilege access patterns.
Troubleshooting & RCA: Demonstrated ability to lead deep diagnostics and produce clear, actionable RCAs with preventive controls.
Smart building Information Gathering systems: Working knowledge Environmental, People Density, Parking and other various experiences.
Risk mitigation & governance: Ability to produce risk registers, mitigation plans, acceptance criteria, and track to closure.
Enablement skills: Excellent documentation, training, and presentation skills; ability to influence global stakeholders in a hybrid environment.
Engineering Team Lead
Spokane, WA job
Engineering Line Lead
Jubilant HollisterStier LLC, a well-established member of the business community in Spokane, Washington, provides a complete range of services to support the pharmaceutical and biopharmaceutical industries. The Allergy business is a worldwide leader in the manufacture of allergenic extracts, targeted primarily at treating allergies and asthma. Jubilant HollisterStier is also a nationally recognized contract manufacturer of sterile injectable vials, and lyophilized products. Jubilant HollisterStier is a proud member of the Jubilant Pharma family.
Our Promise: Caring, Sharing, Growing
We will, with the utmost care for the environment and society, continue to enhance value for our customers and stakeholders by providing innovative products and economically efficient solutions' through growth, cost effectiveness and wise investment of resources.
Job Description:
The CMO Engineering Line Lead position provides leadership, manufacturing support and coordination of the engineering department for the CMO line specific projects. This position ensures that contract projects, equipment functionality, compliance support, and capital expenditures are executed per Jubilant HollisterStier management initiatives, compliance guidelines, the JHS project management system, and the capital budget schedule. It is the responsibility of this position to ensure line specific compliance of the CMO equipment and team with state, local, and federal regulations. This position ensures operations and projects are carried out under adherence to GEPs and cGMPs.
Responsibilities:
Provide technical oversight and leadership to the engineering team roles responsible for their area of responsibilty within the CMO Business Unit.
Drive technical improvements and internal/external responses to equipment and facility observations.
Management of the assigned capital project schedules and budgets.
Assign and oversee engineering projects including internal capital, compliance, and contract manufacturing.
Coordinate and supervise engineering resources to ensure adequate and appropriate staffing for current and upcoming projects.
Ensure designated area, equipment,and engineering infrastructures are compliant to local, state, federal, and international regulatory agencies.
Execute high level projects from conception, consistent with upper management objectives for business growth.
Manage and execute facility and equipment updates to meet company growth and economic objectives.
Support client audits and technical visits.
Effectively communicate project status, constraints and current or potential issues to upper management.
Qualifications:
BS in: Mechanical, Chemical, Electrical, Manufacturing, or similar engineering discipline
3+ years of related experience
Pharmaceutical experience
FDA regulated Industry experience
Facility engineering experience
Office (Word, PowerPoint, Excel, AutoCAD & SAP)
Ability to work independently without routine instructions.
Preferred Qualifications:
Supervisory experience
Shift: Day
Compensation:
The salary range for this position is $103,050 - $151,100 depending on experience.
Midpoint and above is reserved for employees who have longevity with Jubilant HollisterStier and consistently exhibits outstanding performance over a period of time in the role
Benefits:
Medical, Dental, Vision, Flexible Spending and Health Savings Accounts
Life, AD&D, Short and Long Term Disability
401(k) with company match
Generous paid time off plan
Employee Assistance Program
Optional Benefits:
Voluntary Life and AD&D for employee & family
Supplemental Medical coverage (Critical Illness, Hospital Indemnity and Accident coverages)
Pet Insurance
ID Theft Protection
Perk Spot Discount Program
Jubilant HollisterStier is a great place to grow!
If you're up for a rewarding challenge, we invite you to take the first step and apply today!
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*Please click on the Spokane, WA link*
Jubilant HollisterStier is an EEO/AA Employer.
All qualified applicants will receive consideration for employment without regard to their protected veteran status and will not be discriminated against on the basis of disability.
If you require assistance applying for a position, please contact our HR Department at:
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Plant Manager
Pasco, WA job
The Plant Manager is responsible for ensuring the safe, efficient, and cost-effective operation of the Pasco facility. This role provides leadership in implementing and maintaining safety, environmental, and DOT compliance standards while driving operational excellence across production, logistics, maintenance, and customer service functions.
Essential Responsibilities
Ensure safe and cost-effective operation of plant assets to meet business supply plans, adhering to site safety, environmental, and DOT policies.
Plan, organize, and direct all aspects of plant operations, including:
Production planning and execution
Quality control and assurance
Inventory accuracy and management
Warehousing and logistics
Maintenance and engineering/capital management
Site security
Manage on-site customer service and product distribution.
Develop and implement strategic plans supporting plant and company goals (budgets, forecasts, capital plans, operating reviews, succession planning).
Create and maintain SOPs for safety, environmental, manufacturing, and maintenance processes.
Ensure accurate inventory management through timely postings and cycle counting.
Collaborate with Supply Chain and Procurement to align targets and objectives.
Serve as site contact for product changes and scale-up of new products.
Drive cost reduction and productivity improvements to strengthen Verdesian's cost position.
Represent Verdesian in the community and maintain relationships with regulatory and legislative bodies, including:
City of Pasco departments (Planning, Zoning, Engineering, Fire)
Department of Agriculture
Port of Pasco
Department of Ecology (Clean Air Authority, air emissions permits)
Lead and develop plant personnel, fostering professional growth and succession planning.
Promote a supportive and collaborative work environment through effective HR systems and employee relations.
Maintain a clean and safe working environment and comply with PPE requirements (mask fit testing).
Perform other duties as assigned by the immediate supervisor.
Key Criteria
Strong interpersonal skills and confidence in leadership.
Ability to motivate and inspire teams while demonstrating passion and optimism for business goals.
Commitment to superior safety practices and environmental stewardship.
Proven ability to lead change and improve process integrity.
Professional courtesy and respect toward all employees and customers.
Attention to detail to exceed customer quality and service expectations.
Qualifications
Minimum 4 years of supervisory experience in a manufacturing environment.
Bachelor's degree in a related field (Engineering preferred) or equivalent experience.
Physical Demands
The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch and/or crawl. The employee must regularly lift and/or move up to ten pounds, occasionally lift and/or move up to twenty pounds, and rarely lift and/or move more than twenty-five pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Payment Processing Advisor
Seattle, WA job
From mobile processing to software integration, Polaris Payments offers fast, secure payments and solutions to any business that may accept credit card payments. We believe that business is about more than just the bottom line - we're determined to provide our clients with excellent customer service, aggressive pricing, and innovative technology solutions. More info here: ***************************************
Job Location:
Seattle or Remote
Reports To:
CEO
Job Description
Polaris Payments is seeking a Payment Processing Advisor with a successful track record in sales and account management. This Advisor will be responsible for consulting and selling Polaris Payments solutions to prospective customers and partners, driving and delivering on revenue and growth objectives. Polaris Payments will arm you with a competitive pricing structure and support team to help you reach and surpass your sales goals. This position offers a competitive compensation package that includes both base salary and commission.
Duties and Responsibilities:
Identify, develop and close new accounts through networking, phone, and face-to-face sales techniques.
Prospect, identify, and recruit new Strategic Partners. Able to open new accounts and expand current partnerships at a managerial level.
Responsible for the retention and profitability of existing accounts and referral relationships.
Assist with the new account conversion process including the completion of paperwork, scheduling of equipment installations and participation in conference calls to ensure a positive new client experience.
Respond to current and prospective customer inquiries and promptly resolve issues or concerns.
Partner and communicate, both verbally and in writing, with equipment installation team, customer service and other departments as needed to ensure continual customer satisfaction.
Meet monthly sales and activity goals.
Capture accurate and complete information in CRM system.
Attend conferences to develop industry expertise and build networks.
Qualify accounts and decision makers to start the sales process.
Participate in group sales meetings to review targets, forecasts and productivity.
Adhere to the systemic schedule for sales calls, follow-up appointments, sales meetings and networking events.
Qualifications
Bachelor's degree in Sales or Marketing or related field of study
2 years of sales, account management, or customer service experience
Proficient level of computer skills - Microsoft Office Products
Professional, motivated self-starter with the ability to generate own lead sources
Ability to work in fast-paced, ethical entrepreneurial environment
Excellent telephone sales skills with an assertive and systematic approach
Outstanding time management, organization and presentation skills.
Marked decision-making, problem resolution and creative thinking skills.
Payment Processing industry experience preferred
Additional Information
Are you ready to prove to the world what you're made of? If so, you may be the next member of the Polaris team! Applications will be considered on a rolling basis, though we hope to have selected a final candidate within the next month.
More Info Here:
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Interested Applicants:
Send us an introduction to yourself (maybe a short video?)!
-Who are you and why do you feel like you'd be a good fit for the position?
-What's your relevant experience? If you'd like to send a resumé, cool -- but it's not necessary. You can share your relevant experience however you think it makes the most sense.
Talent Acquisition Partner (Technical Recruiter)
Everett, WA job
We are a fusion power company based in Everett, WA, with the mission to build the world's first fusion power plant, enabling a future with unlimited clean electricity. Our vision is a world with clean, reliable, and affordable energy for everyone.
Since Helion's founding in 2013, we have raised over $1 billion from long-time investors such as Sam Altman, Mithril, and Capricorn Investment Group as well as new investors SoftBank and Lightspeed to propel us forward. Our last prototype, Trenta, completed 10,000 high-power pulses and reached plasma temperatures of 100 million degrees Celsius (9 keV). We are now operating Polaris, our next prototype on the path to the world's first fusion power plant.
This is a pivotal time to join Helion. You will tackle real-world challenges with a team that prizes urgency, rigor, ownership, and a commitment to delivering hard truths - values essential to achieving what no one has before. Together, we will change the future of energy, because the world can't wait.
What You Will Be Doing:
You will lead searches and source high-caliber candidates for business, manufacturing, and operations roles. As a Helion Talent Acquisition Partner, you'll deliver exceptional candidate experiences while hitting your delivery metrics. This hands-on role requires you to work independently, own your pipeline, and consistently deliver results. This is an onsite role that reports directly to the Senior Manager of Talent Acquisition and at our Everett, WA location.
You Will:
* Own full delivery of hiring, from first outreach to offer, driving with urgency and delivering top talent
* Partner with hiring managers to define role requirements, team dynamics, and candidate profiles
* Build talent pipelines through networking, referrals, and direct outreach
* Meet team OKRs and metrics to accelerate scaling
* Refine recruiting practices and implement growth-supporting processes
* Build teams that reflect the communities we serve by bringing together a broad range of perspectives and experiences
Required Skills:
* 5+ years of full-cycle success in technical, manufacturing, or operations roles at fast-growing companies
* Sourcing and engagement in high-demand talent markets
* Track record of improving hiring speed and quality through manager partnership
* Delivery against productivity and quality metrics
* Expert use of talent acquisition technology for efficiency and candidate experience
* Proficiency with AI-powered recruiting tools for enhanced efficiency and identification
* Experience building teams that reflect the communities we serve by bringing together a broad range of perspectives and experiences
#LI-Onsite
Total Compensation and Benefits
Helion's compensation package includes a competitively benchmarked base salary, meaningful equity grants, and comprehensive benefits. Final compensation is determined through a holistic evaluation of your experience, qualifications, and our commitment to internal equity - ensuring fairness and transparency across our teams. We are committed to fostering a fair and equitable environment in every aspect of our operations, including compensation.
This is an exempt salaried role.
Annual Base Pay
$106,000-$130,000 USD
Benefits
Our total compensation package includes benefits, including but not limited to:
* Medical, Dental, and Vision plans for employees and their families
* 31 Days of PTO (21 vacation days and 10 sick days)
* 10 Paid holidays, plus company-wide winter break
* Up to 5% employer 401(k) match
* Short term disability, long term disability, and life insurance
* Paid parental leave and support (up to 16 weeks)
* Annual wellness stipend
Helion is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation during the interview process, please let us know.
Azure Infrastructure & Network Specialist
Redmond, WA job
Azure IoT Cloud Infrastructure Specialist
Serve as a technical advisor and subject matter expert for global smartbuilding portfolio, with a focus on secure IoT/OT networking, Azure integration, identity/SSO, and operational resilience. You will not implement changes directly; instead, you will triage issues, guide architecture and security decisions, lead riskmitigation strategies, and equip internal teams and partners through documentation, training, and governance.
Key Responsibilities
IoT/OT Network & Security Advisory
Technical triage: Rapidly assess questions or incidents to distinguish network vs. device vs. cloud causes; recommend next steps and owners.
Advise on segmentation, encryption, and firewall policies for IoT/OT environments; define guardrails that balance safety, availability, and security.
Design secure dataflow patterns (edge → gateways → cloud) and certificate/credential handling approaches appropriate for constrained OT devices.
Produce risk assessments and mitigation plans for new integrations, vendor connections, and intersite traffic; track risks to closure.
Azure Platform & Enterprise Integration (Advisory)
Guide solution patterns across Azure IoT Hub, Device Provisioning Service (DPS), IoT Edge, Azure Digital Twins, and related telemetry/analytics services.
Advise on identity and SSO using Microsoft Entra ID (Azure AD) and modern auth flows; define leastprivilege controls and conditional access guardrails.
Define secure onboarding and offboarding patterns for devices and applications; recommend resilience/failover and rollback strategies.
Smart Building Systems Oversight
Provide technical insight into BAS/BMS, Environmental, People Density, occupancy, parking, digital signage and other Commercial & Industrial IoT systems and their integration with Azure IoT platforms.
Validate data integrity and performance through telemetry reviews, dashboards, and controlled tests; recommend tuning, buffering, and retry patterns.
Deliver stakeholder presentations that explain how building systems map to network and cloud architectures, highlighting operational and security implications.
Troubleshooting, Triage & Escalation
Act as a Tier3 escalation point for complex IoT/OT connectivity and platform issues; perform deep diagnostics (logs, packet captures, edge/cloud traces).
Lead root cause analysis (RCA) and write clear postincident reports with preventive actions, ownership, and timelines.
Run knowledgetransfer sessions and postincident reviews to build field/vendor capabilities and reduce repeat occurrences.
Lifecycle & Preventative Maintenance
Support lifecycle planning for firmware, certificates/keys, controller upgrades, and network segmentation milestones.
Partner with field teams and vendors to align preventative maintenance with uptime/SLA and security objectives; recommend proactive riskreduction actions.
Standards, Training & Documentation
Define onboarding requirements for IoT/OT solutions (compliance checks, service mapping, ops readiness).
Own and maintain KBAs, runbooks, RACIs, workflows, and architecture patterns; ensure global applicability and version control.
Create and deliver training modules and technical presentations for networking, operations, and app teams, measure adoption.
Global Project Support & Governance
Contribute to project scope, risk identification, acceptance criteria, and Key Performance Indicator (KPI) Objective and Key Results (OKR) definitions for global rollouts.
Facilitate risk workshops and status readouts; provide executivelevel presentations on readiness, risk posture, and remediation progress.
Coordinate across security, networking, facilities, and vendor teams to maintain alignment and accountability.
Onsite Technical Liaison (Hybrid)
Attend onsite tests, commissioning events, device reviews, and vendor alignment meetings; provide realtime triage and decision support.
Capture onsite findings and convert them into updated standards, patterns, and training content.
Qualifications
IoT/OT networking, firewalls, and encryption: Strong grasp of routing, segmentation, VPNs/proxies, TLS/PKI, and secure edgetocloud patterns.
Azure IoT expertise: Practical advisory experience across IoT Hub, DPS, IoT Edge, Azure Digital Twins, and telemetry/analytics pipelines.
Identity & SSO: Handson advisory experience with Microsoft Entra ID (Azure AD), modern auth (OIDC/SAML/OAuth2), and leastprivilege access patterns.
Troubleshooting & RCA: Demonstrated ability to lead deep diagnostics and produce clear, actionable RCAs with preventive controls.
Smart building Information Gathering systems: Working knowledge Environmental, People Density, Parking and other various experiences.
Risk mitigation & governance: Ability to produce risk registers, mitigation plans, acceptance criteria, and track to closure.
Enablement skills: Excellent documentation, training, and presentation skills; ability to influence global stakeholders in a hybrid environment.
Test Supervisor
Everett, WA job
We are a fusion power company based in Everett, WA, with the mission to build the world's first fusion power plant, enabling a future with unlimited clean electricity. Our vision is a world with clean, reliable, and affordable energy for everyone.
Since Helion's founding in 2013, we have raised over $1 billion from long-time investors such as Sam Altman, Mithril, and Capricorn Investment Group as well as new investors SoftBank and Lightspeed to propel us forward. Our last prototype, Trenta, completed 10,000 high-power pulses and reached plasma temperatures of 100 million degrees Celsius (9 keV). We are now operating Polaris, our next prototype on the path to the world's first fusion power plant.
This is a pivotal time to join Helion. You will tackle real-world challenges with a team that prizes urgency, rigor, ownership, and a commitment to delivering hard truths - values essential to achieving what no one has before. Together, we will change the future of energy, because the world can't wait.
What You Will Be Doing:
You will lead and develop a team of Test Technicians responsible for the safe and efficient execution of high-voltage testing across Helion's production and development programs. In this role, you will manage daily test schedules and operations, drive technician growth and training, and partner closely with Test Engineers and Production Managers to ensure consistent coverage, safety, and quality across all test areas. This is an onsite role reporting to a Production Manager at our Everett, WA office.
You Will:
* Supervise day-to-day operations of the Test Technician team, including scheduling, staffing, and shift coordination to maintain full test coverage
* Champion a culture of safety and technical excellence by ensuring adherence to all high-voltage and test protocols
* Partner with Design & Test Engineers to implement, improve, and sustain testing processes, equipment readiness, and automation initiatives
* Lead technician training and certification programs, ensuring all team members meet or exceed Helion's High Voltage Operator standards
* Monitor performance, provide coaching and feedback, and drive professional development within the technician team
* Track test throughput, identify process bottlenecks, and coordinate cross-functional solutions with engineering and production leadership
* Support hands-on troubleshooting and test readiness activities as needed to resolve issues and sustain continuous operations
* Foster continuous improvement through standardized work practices, lessons learned, and feedback loops with Test Engineering and Production
Required Skills:
* 3-5 years of supervisory experience
* Familiarity with electrical testing practices and high-voltage safety protocols
* Proven ability to lead and develop technical teams in a fast-paced, safety-critical environment
* Experienced in managing schedules and priorities across shifts
* Experienced in collaborating with Engineers, Supervisors, and cross-functional partners to maintain operational excellence
#LI-Onsite
Total Compensation and Benefits
Helion's compensation package includes a competitively benchmarked base salary, meaningful equity grants, and comprehensive benefits. Final compensation is determined through a holistic evaluation of your experience, qualifications, and our commitment to internal equity - ensuring fairness and transparency across our teams. We are committed to fostering a fair and equitable environment in every aspect of our operations, including compensation.
This is an exempt salaried role.
Annual Base Pay
$100,000-$120,000 USD
Benefits
Our total compensation package includes benefits, including but not limited to:
* Medical, Dental, and Vision plans for employees and their families
* 31 Days of PTO (21 vacation days and 10 sick days)
* 10 Paid holidays, plus company-wide winter break
* Up to 5% employer 401(k) match
* Short term disability, long term disability, and life insurance
* Paid parental leave and support (up to 16 weeks)
* Annual wellness stipend
Helion is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation during the interview process, please let us know.
Mechatronics Technician
Hamilton, WA job
Janicki Industries is an innovative, family-owned aerospace company located at the foot of the Cascades. We focus on engineering and manufacturing complex projects for companies in the aerospace, defense, and space industries. We are looking for a Mechatronics Technician to join our growing team.
This position is located on-site in Hamilton, Washington State.
POSITION DESCRIPTION
The Mechatronics Technician will be responsible for the repair, maintenance, and troubleshooting of complex automated systems, including CNC machines, PLCs, pneumatic, hydraulic, and electrical systems. The ideal candidate will have a passion for hands-on problem-solving, a solid understanding of mechatronic systems, and the ability to work with both mechanical and electrical components.
The essential functions of a Mechatronics Technician are:
Perform repair and maintenance of CNC machines with a strong focus on troubleshooting.
Install, write logic, and troubleshoot PLC systems with a solid understanding of PLC technology.
Apply knowledge of NC programming for machine operations.
Troubleshoot and repair pneumatic and hydraulic components.
Work with electrical systems, including 24V and 120V, ensuring proper functionality and safety.
Gain exposure to robotics and automation systems to enhance efficiency.
Read and interpret blueprints, diagrams, and electrical drawings for troubleshooting and installations.
Utilize basic NX CAD skills for design and maintenance tasks.
Assist in the development and execution of a preventive maintenance program to ensure equipment reliability.
Performs other duties as assigned
Behavior: The incumbent must work well under pressure, meeting and completing multiple deadlines. The incumbent shall, at all times, demonstrate cooperative behavior with colleagues and supervisors
Being at work on time and maintaining good attendance is a condition of employment and is an essential function of your job
QUALIFICATIONS
Due to our ITAR and EAR regulations, applicants must be a US Citizen or of Legal Permanent Resident Status as defined by 8 U.S.C. 1324b (a) (3)
This position requires the ability to obtain a U.S. Secret Security Clearance (U.S. Citizenship Required). Janicki will assist with gaining this access once employed. Special Access Program or other Government Access Requirements are mandatory for this position and requires candidate agreed to enter a Continuous Evaluation program
EDUCATION/EXPERIENCE
Associates degree in Manufacturing Engineering Technology, Instrumentation, Mechatronics, Composite/Material Science, Industrial Design Technology, or similar technical field preferred
All positions required at least a high school diploma/GED.
1-5 years of experience in the field or in a related area is preferred, depending on level.
Must be familiar with Microsoft Office products and SAP; some experience with Catia and/or Unigraphics is desirable.
Basic NX CAD skills required.
Familiar with CNC processes including CAM software, tool path methods, and work holding/fixtures is preferred.
Industrial Robotics Specialist certification is a plus.
Must be familiar with a variety of the fields' concepts, practices, and procedures.
Must be able to rely on extensive experience, problem-solving skills, and judgment to plan and accomplish goals.
Must have effective verbal and written communication skills in the English language.
ADDITIONAL INFORMATION
Wage range for this role is between $22 - $48 an hour plus a discretionary bonus, 401(k) matching, vacation, and health benefits. Employees can also receive additional pay for off-shifts, off-site work, and access pay. The range provided is Janicki's estimate of the base compensation for this role. Actual amount offered will be based on job-related and non-discriminatory factors such as experience, location, education, training, skills, and abilities.
BENEFITS
Medical, dental, and vision insurance with employer contribution
Disability insurance as well as Life/AD&D insurance
HSA (Health Savings Account) with employer contribution and FSA (Flexible Savings Account)
401k with employer matching
Paid time off and paid holidays (including two floating holidays)
Education reimbursement program
Several shift options
Premium pay for off-shifts
Premium pay for security clearance if applicable
Not sure that you'll be the perfect fit for this role? You should still apply! We'll review your application for other opportunities. We are always on the lookout for talented people!
Janicki Industries is an Equal Opportunity Employer. Janicki Industries does not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, marital or familial status, physical or mental disability, genetic information, age, retaliation, veteran/military service status, or any other legally protected status. Janicki is proud to be a military friendly employer.
Applicants or employees wishing to view a copy of Janicki Industries' Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should notify the Human Resources Department at **************.
As a federal government contractor and a recipient of federal funding, Janicki is required to abide by federal drug testing requirements (including preemployment drug testing for cannabis). Additionally, because of Janicki's work on aerospace products and the high volume of safety sensitive positions, Janicki takes the safety of its employees very seriously and requires that employees pass a preemployment drug test prior to starting employment.